Name: Office Skills & Management Level 3
Price: 12 GBP
Availability: InStock

Academy for Health and Fitness

Leadership Management Diploma for Supervisors & Team Leaders - CPD Certified

General Admission

Business Development with Business Analysis & Investment Techniques

<p>Maintenance and Facilities course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p> <p>This Maintenance and Facilities course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>The training materials of this Maintenance and Facilities course are available online for you to learn at your own pace and fast-track your career with ease.</p> <p>Maintenance and Facilities Combo Training Included:</p> <ul> <li><strong>Course 01:</strong> Handyperson (Maintenance and Repair Worker)</li><li><strong>Course 02:</strong> Facilities Coordinator</li></ul> <p><strong>Key Features </strong></p> <ul> <li>CPD Accredited Maintenance and Facilities courses</li><li>Instant 2 PDF certificate</li><li>Fully online, interactive Maintenance and Facilitiescourse with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this </strong><strong>Maintenance and Facilities</strong><strong> course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Maintenance and Facilities training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The curriculum of the Maintenance and Facilities course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p> <p><strong>Curriculum</strong></p> <p><strong>Course 01: Handyperson (Maintenance and Repair Worker)</strong></p> <ul> <li>Module 01: Introduction to Handyperson</li><li>Module 02: Basic Tools and Equipment</li><li>Module 03: Electrical Work</li><li>Module 04: Plumbing Skills</li><li>Module 05: Appliances</li><li>Module 06: General Carpentry</li><li>Module 07: Basic Maintenance Skills</li><li>Module 08: Walls and Floors</li><li>Module 09: Painting and Decorating</li><li>Module 10: Drilling, Tiling and Welding</li><li>Module 11: Construction Projects</li><li>Module 12: Health and Safety at Work</li><li>Module 13: Starting Own Business for Handyperson</li></ul> <p><strong>Course 02: Facilities Coordinator</strong></p> <ul> <li>Module 01: Introduction to Facility Management</li><li>Module 02: Space Management</li><li>Module 03: Managing Workplace Services</li><li>Module 04: Human Resource and Contract Management</li><li>Module 05: Lease Purchase and Vendor Management</li><li>Module 06: Health and Safety at Work</li><li>Module 07: Sustainable Facility Management</li><li>Module 08: Maintenance and Repairs</li><li>Module 09: Time Management</li><li>Module 10: Organisational Skills</li><li>Module 11: Communication Skills</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses are fully accredited, including this Maintenance and Facilities course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your Maintenance and Facilities course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Maintenance and Facilities basics.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>No prior degree or experience is required to enrol in this course.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Maintenance and Facilities Course

<p>Performance management and Productivity course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p> <p>This Performance management and Productivity course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>The training materials of this Performance management and Productivity course are available online for you to learn at your own pace and fast-track your career with ease.</p> <p>Performance management and Productivity Combo Training Included:</p> <ul> <li><strong>Course 01: </strong>Performance Management</li><li><strong>Course 02: </strong>Workplace Productivity</li></ul> <p><strong>Key Features </strong></p> <ul> <li>CPD Accredited Performance management and Productivity courses</li><li>Instant 2 PDF certificate</li><li>Fully online, interactive Performance management and Productivity course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this </strong><strong>Performance management and Productivity</strong><strong> course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Performance management and Productivity training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The curriculum of the Performance management and Productivity course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p> <p><strong>Curriculum</strong></p> <p><strong>Course 01: Performance Management</strong></p> <ul> <li>Module 01: Understanding Pressure</li><li>Module 02: Understanding How Pressure Affects Our Psychology and Behaviour</li><li>Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory</li><li>Module 04: Strategies to Cope With Pressure</li><li>Module 05: Cognitive Behavioral Therapy (CBT)</li><li>Module 06: Effective Communication Under Pressure: Part 1</li><li>Module 07: Effective Communication Under Pressure: Part 2</li><li>Module 08: Leadership Under Pressure</li><li>Module 09: Team Resilience to Work Under Pressure</li><li>Module 10: Work Related Stress by HSA (Health and Safety Authority) &amp; HSE (Health and Safety Executive)</li></ul> <p><strong>Course 02: Workplace Productivity</strong></p> <ul> <li>Module 01: Ways to Improve Workplace Productivity</li><li>Module 02: Organisational Skills to Improve Productivity</li><li>Module 03: Productive Communication Skills in the Workplace</li><li>Module 04: Time Management</li><li>Module 05: Conflict Management</li><li>Module 06: Health, Safety and Wellness in the Workplace</li><li>Module 07: Managing Stress and Coping Anxiety in the Workplace</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses are fully accredited, including this Performance management and Productivity course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your Performance management and Productivity course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about AX and Pension basics.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>No prior degree or experience is required to enrol in this course.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Performance management and Productivity Course

<div>
	<p>With our welcoming Safety Audits course, learn the art of safety. Unlock a universe of knowledge with the help of a stimulating curriculum that has been diligently developed to mold you into a safety artist. Learn the fundamentals of safety auditing by diving into classes like Introduction to Safety Audit and Safety Audit Planning.</p>
<p>Start your path to mastery with in-depth modules that develop abilities in thorough analysis, such as Conducting Safety Audits. Exploring safety culture and continuous improvement will help your organization's safety principles become more excellent. Improve your skills by performing Advanced Safety Audits and learning complex methods. Gain a thorough understanding of COSHH and risk assessment. Join us as we unravel the web of safety and launch a promising career rich in significance and expertise. Your journey</p>
<div>
<h3><b>How is this qualification is delivered?</b></h3>
<p>Our courses are taught entirely online, meaning you can access the materials wherever, whenever, at a pace that suits you, without formal deadlines or teaching schedules.</p>
<p>These can be accessed through any device with an internet connection. Our e-learning platform is optimised for use on mobile, tablet, laptops and desktop computers.</p>
<div>
<h3><strong> Certification:</strong></h3>
<p>Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.</p>
<h3><strong>Requirements</strong></h3>
</div>
<div>
<p><span>There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.</span></p>
</div>
</div>
		</div><table>				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Safety Audit</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Safety Audit</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Safety Audit Planning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Safety Audit Planning</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Conducting Safety Audits</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conducting Safety Audits</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Corrective Actions and Follow-up</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Corrective Actions and Follow-up</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Safety Culture and Continuous Improvement</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Safety Culture and Continuous Improvement</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Advanced Safety Audits</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Advanced Safety Audits</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Risk Assssment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Risk Assssment</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: COSHH</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>COSHH</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
				</tbody></table>

The systematic study of Safety Audits is essential in safeguarding organisational operations, ensuring compliance, and fostering a proactive safety culture. This course delves into the theoretical underpinnings of safety audit practices, from meticulous planning to advanced risk assessment and continuous improvement strategies. Equip yourself with the knowledge to conduct comprehensive safety audits that contribute to a safer, more efficient workplace.
Learning Outcomes of Safety Audits Course:
Understand the fundamental principles and objectives of Safety Audits.
Learn to plan and prepare for effective safety audits.
Analyse the process of conducting thorough and accurate safety audits.
Explore corrective actions and follow-up strategies to ensure compliance.
Investigate the role of safety culture in promoting continuous improvement.
Study advanced safety audit techniques and methodologies.
Examine risk assessment and Control of Substances Hazardous to Health (COSHH) regulations.
Safety Audits are a critical component of organisational safety management, providing a framework for identifying hazards, assessing risks, and ensuring regulatory compliance. This course begins with an introduction to the core principles of Safety Audits, guiding you through the objectives and importance of conducting systematic evaluations of workplace safety. The modules offer a deep dive into the planning and execution phases of safety audits, highlighting the theoretical approaches that ensure a thorough and accurate assessment.
As you advance through the course, you’ll explore the process of implementing corrective actions and the importance of follow-up to maintain safety standards. The course also emphasises the significance of fostering a strong safety culture within the organisation, encouraging continuous improvement and proactive risk management. Advanced safety audit techniques are covered, along with comprehensive risk assessment strategies, including an in-depth look at COSHH regulations.
The Curriculum of the Safety Audits Course:
Module 01: Introduction to Safety Audit
Module 02: Safety Audit Planning
Module 03: Conducting Safety Audits
Module 04: Corrective Actions and Follow-up
Module 05: Safety Culture and Continuous Improvement
Module 06: Advanced Safety Audits
Module 07: Risk Assssment
Module 08: COSHH
By the end of the Safety Audits course, you will have acquired the theoretical knowledge necessary to conduct and manage effective safety audits, contributing to a safer and more compliant workplace.
Enrol now to deepen your understanding of safety audits and enhance your ability to ensure safety and compliance in your organisation.
Who Is This Course For?
Health and Safety Officers responsible for conducting and managing Safety Audits.
Compliance professionals seeking to enhance their knowledge of safety regulations.
Organisational leaders aiming to improve workplace safety and risk management.
Individuals preparing for roles in occupational health and safety or compliance.
Certification of Safety Audits Course:
CPD QS Accredited PDF Certificate - Included
CPD QS Accredited Hard Copy Certificate - Not Included
Requirements:
This course does not have academic entry requirements and is open to students of all backgrounds.
Career Paths:
Health and Safety Auditor: £35,000 - £60,000 per year
Compliance Manager: £40,000 - £70,000 per year
Risk Assessment Specialist: £30,000 - £55,000 per year
Safety Consultant: £40,000 - £75,000 per year
Occupational Health and Safety Manager: £45,000 - £80,000 per year
Environmental Health Officer: £30,000 - £50,000 per year
And Many More!

St. Paul's College

Compliance & Safety

Health & Safety

Quality Auditor

This course delves into the theoretical underpinnings of safety audit practices, from meticulous planning to advanced risk assessment and continuous improvement strategies.

Safety Audits

<div>
	<p>Discover the <strong>Employee Training Responsibilities</strong> course, a complete curriculum designed to improve managerial abilities and promote workplace harmony. Investigate coaching, mentoring, and communication approaches that foster a pleasant environment. Navigate workplace transitions with grace, establishing a change-friendly environment. Create measures to avoid harassment while guaranteeing everyone's respect and dignity. Master performance reviews by delivering insightful feedback to foster progress.</p>
<p>Improve your dispute resolution abilities for peaceful resolutions. Accept diversity to create an inclusive workplace, and manage time wisely to maximize productivity. This training will help you improve your management skills and prepare you to lead with confidence and competence.</p>
<div>
<h3><b>How is this qualification is delivered?</b></h3>
<p>Our courses are taught entirely online, meaning you can access the materials wherever, whenever, at a pace that suits you, without formal deadlines or teaching schedules.</p>
<p>These can be accessed through any device with an internet connection. Our e-learning platform is optimised for use on mobile, tablet, laptops and desktop computers.</p>
<div>
<h3><strong> Certification:</strong></h3>
<p>Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.</p>
<h3><strong>Requirements</strong></h3>
</div>
<div>
<p><span>There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.</span></p>
</div>
</div>
		</div><table>				<tbody><tr>
					<td colspan="4">Module 1 Introduction to Employee Training Responsibilities</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Employee Training Responsibilities</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2 Coaching and Mentoring Skills for Managers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Coaching and Mentoring Skills for Managers</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 3 Embracing Change in the Workplace</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Embracing Change in the Workplace</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4 Preventing Harassment and Promoting a Respectful Workplace</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Preventing Harassment and Promoting a Respectful Workplace</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 5 Effective Performance Appraisals and Feedback</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Performance Appraisals and Feedback</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6 Effective Communication Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Communication Strategies</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7 Conflict Resolution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Resolution</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8 Building and Valuing Workplace Diversity</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building and Valuing Workplace Diversity</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9 Time Management for Managers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management for Managers</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table>

In the complex dynamics of organisational development, employee training responsibilities stand as a critical pillar for fostering a productive and respectful workplace. This Employee Training Responsibilities course delves into the theoretical frameworks that guide effective coaching, communication, and conflict resolution, providing a robust understanding of how to manage and develop a diverse workforce. Equip yourself with the knowledge to navigate and implement essential employee training responsibilities with confidence.
Learning Outcomes of Employee Training Responsibilities Course:
Understand the key responsibilities involved in Employee Training.
Develop effective coaching and mentoring strategies for managers.
Explore techniques for embracing and managing change in the workplace.
Analyse methods to prevent harassment and promote a respectful environment.
Learn to conduct effective performance appraisals and deliver constructive feedback.
Investigate strategies for clear and impactful workplace communication.
Study approaches for conflict resolution and fostering workplace diversity.
Employee Training Responsibilities is a comprehensive course designed to provide a thorough understanding of the theoretical principles behind effective employee management and development. The course begins with an introduction to the core responsibilities associated with training employees, setting the stage for deeper exploration into essential managerial skills such as coaching and mentoring. You’ll learn how to guide and support your team through change, fostering a positive and adaptable work environment.
As the course progresses, you’ll delve into strategies for preventing harassment and promoting a respectful workplace, ensuring that all employees feel valued and safe. The course also covers the intricacies of conducting performance appraisals, offering insights into how to provide constructive feedback that encourages growth. Communication strategies and conflict resolution techniques are explored in detail, providing you with the tools to maintain harmony and productivity within a diverse workforce.
The Curriculum of The Employee Training Responsibilities Course:
Module 01: Introduction to Employee Training Responsibilities
Module 02: Coaching and Mentoring Skills for Managers
Module 03: Embracing Change in the Workplace
Module 04: Preventing Harassment and Promoting a Respectful Workplace
Module 05: Effective Performance Appraisals and Feedback
Module 06: Effective Communication Strategies
Module 07: Conflict Resolution
Module 08: Building and Valuing Workplace Diversity
Module 09: Time Management for Managers
By the end of the Employee Training Responsibilities course, you’ll have the theoretical knowledge to effectively manage and develop your team, ensuring a respectful and high-performing workplace.
Enrol now to enhance your managerial skills and lead with confidence in your organisation.
Who Is This Course For?
Managers and supervisors responsible for employee training and development.
HR professionals looking to deepen their understanding of Employee Training Responsibilities.
Organisational leaders aiming to foster a respectful and productive workplace.
Individuals preparing for management roles in diverse work environments.
Certification of Employee Training Responsibilities Course:
CPD QS Accredited PDF Certificate - Included
CPD QS Accredited Hard Copy Certificate - Not Included
Please Note:
The delivery charge inside the UK is FREE.
International delivery: £10 shipping cost.
International DHL express delivery: £50 shipping cost.
Requirements:
This course does not have academic entry requirements and is open to students of all backgrounds.
Career Paths:
HR Manager: £40,000 - £65,000 per year
Training and Development Manager: £35,000 - £60,000 per year
Organisational Development Consultant: £45,000 - £75,000 per year
Employee Relations Specialist: £30,000 - £50,000 per year
Diversity and Inclusion Manager: £40,000 - £70,000 per year
Corporate Trainer: £30,000 - £55,000 per year
And Many More!

Coaching Skills

Manager Training

This Employee Training Responsibilities course delves into the theoretical frameworks that guide effective coaching, communication, and conflict resolution, providing a robust understanding of how to manage and develop a diverse workforce.

Employee Training Responsibilities

<h2><strong>Course Overview:</strong></h2>
<p> 
<strong>Personal assistants are in high demand, with a recent survey finding that 70% of businesses are looking for qualified assistants. Let's unleash your potential and embark on a transformative journey with our Personal Assistant &amp; Skill Development Training!</strong> In today's fast-paced and dynamic world, the role of a personal assistant has evolved into a crucial and highly sought-after profession. This innovative course has been meticulously crafted to provide you with the necessary expertise and necessary skills to excel in this rewarding field. 
</p>

<p> 
Did you know that personal assistants boost organisational productivity and efficiency? <strong>According to recent statistics, companies that employ skilled personal assistants experience a significant increase in overall operational effectiveness, resulting in a remarkable 25% rise in revenue growth.</strong> With such compelling data, it's clear that personal assistants are indispensable assets to businesses worldwide.
</p> 

<p> 
During this comprehensive training, you will delve into various modules, each focusing on a specific aspect of the personal assistant role. <strong>From mastering business telephone skills and representing your boss and company professionally to organising meetings and conferences seamlessly, every module is designed to enhance your capabilities and equip you with the necessary tools for success.</strong> Enrol today and open doors to exciting new opportunities!
</p> 
<hr />

<h2><strong>Key Features of the Course:</strong></h2>
<ul>
 	<li>CPD certificate</li>
 	<li>24/7 Learning Assistance</li>
 	<li>Comprehensive curriculum</li>
 	<li>Engaging video lectures</li>
 	<li>Interactive exercises</li>
 	<li>Real-world examples</li>
 	<li>Up-to-date content</li>
</ul>

<hr />

<h2><strong>Who is This Course For?</strong></h2>
<p> 
This course is for anyone who wants to improve their personal assistant skills and knowledge. This course is also suitable for anyone who wants to enhance their administrative, clerical, and organisational skills for any role or industry.
</p> 
<hr />

<h2><strong>What You Will Learn:</strong></h2>
<p> 
Throughout the course, you will explore various modules that cover a wide range of topics, including <strong>business telephone skills, representing your boss and company, travel arrangements, time management, communication skills, and more.</strong>
</p> 

<p> 
Starting with an introduction to the role of a personal assistant, you will gain a comprehensive understanding of the responsibilities and skills required in this profession. <strong>You will master the art of effective communication over the phone, learning how to handle calls professionally and deal with different types of callers. Additionally, you will develop the expertise to represent your boss and company in a positive and professional manner, ensuring confidentiality and maintaining a strong image.</strong>
</p>
<p>  
As a personal assistant, you will also learn the intricacies of <strong>handling mail services and shipping, arranging travel and accommodation for your boss and guests, and organising meetings and conferences seamlessly.</strong> The course will equip you with invaluable time <strong>management techniques, record-keeping and filing systems, business writing skills, organisational skills, and effective communication strategies.</strong> <strong>Moreover, you will acquire essential customer service skills, effective planning and scheduling abilities, and the know-how to handle invoicing and petty cash.</strong>
</p> 
<hr />

<h2><strong>Why Enrol in This Course:</strong></h2>
<p> 
There are many reasons to enrol in this course. Here are just a few:
</p> 
<ul>
 	<li>This course is comprehensive and covers all aspects of the personal assistant job.</li>
 	<li>The course is taught by experienced instructors who are experts in their field.</li>
 	<li>The course is interactive and engaging, and you'll have the opportunity to practise your skills with real-world examples.</li>
 	<li>The course is up-to-date and covers the latest trends in the industry.</li>
</ul>

<hr />

<h2><strong>Requirements:</strong></h2>
<ul>
 	<li>No prior experience is required.</li>
 	<li>A PC/Mobile device with an internet connection.</li>
</ul>

<hr />

<h2><strong>Career Path:</strong></h2>
<p> 
There are many career paths that you can pursue with knowledge of personal assistant skills. Here are just a few:
</p> 
<ul>
 	<li>Personal assistant - average salary of £28,000</li>
 	<li>Executive assistant - average salary of £32,000</li>
 	<li>Administrative assistant - average salary of £20,000</li>
 	<li>Office manager - average salary of £25,000</li>
 	<li>Secretary - average salary of £22,000</li>
 	<li>Receptionist - average salary of £18,000</li>
</ul>

<hr />

<h2><strong>Certification:</strong></h2>
<p> 
Upon successful completion of this course,<strong> you will receive a CPD certificate.</strong> This certificate can be used to demonstrate your skills to potential employers and clients.
</p> 
<p> 
Enrol today and start your career as a personal assistant!
</p> 

<hr /> <h3>Course Curriculum</h3><div><p>1 sections • 14 lectures • 07:07:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 1: Introduction to Personal Assistant: 00:20:00</p></div><div><div><p>•Module 2: Business Telephone Skills: 00:21:00</p></div><div><div><p>•Module 3: Representing Your Boss and Company: 00:37:00</p></div><div><div><p>•Module 4: Mail Services and Shipping: 00:28:00</p></div><div><div><p>•Module 5: Travel Arrangements: 00:27:00</p></div><div><div><p>•Module 6: Organising Meeting and Conferences: 00:28:00</p></div><div><div><p>•Module 7: Time Management: 00:38:00</p></div><div><div><p>•Module 8: Record Keeping and Filing Systems: 00:31:00</p></div><div><div><p>•Module 9: Business Writing Skills: 00:43:00</p></div><div><div><p>•Module 10 :Organisational Skills: 00:28:00</p></div><div><div><p>•Module 11: Communication Skills: 00:28:00</p></div><div><div><p>•Module 12: Customer Service: 00:19:00</p></div><div><div><p>•Module 13:  Effective Planning and Scheduling: 00:49:00</p></div><div><div><p>•Module 14: Invoicing/Petty Cash: 00:30:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Secretarial & PA

Professional Skills

Executive Personal Assistance

Personal Assistant

Professional Skills Course (PSC)

Trainers Course

Personal Assistant & Skill Development Training

<h2><b>Course Overview:</b></h2>
<span>The </span><b>Office Skills and Administration Level 3</b><span> course covers everything from business writing and phone etiquette to body language interpretation and minute-taking methods. </span>

<span>You will not only learn to improve your communication and organisational aptitudes, but you will also even be trained to get the most out of Microsoft's Excel and PowerPoint. Maximise your career potential and take your office abilities to a new standard.</span>
<h2><b>Key Features of the Course:</b></h2>
<ul>
 	<li><span>CPD certificate upon completion</span></li>
 	<li><span>24/7 learning assistance for continuous support</span></li>
 	<li><span>Engaging and interactive learning materials</span></li>
 	<li><span>A comprehensive curriculum covering various aspects of </span><b>Office Skills and Administration Level 3</b></li>
 	<li><span>Learn at your own pace, anywhere and anytime</span></li>
</ul>
<h2><b>Who is This Course For?</b></h2>
<span>The </span><b>Office Skills and Administration Level 3</b><span> course is for individuals looking to improve their office skills and administrative capabilities. </span>

<span>It's suitable for office professionals, administrators, and those aspiring to enhance their office management expertise, whether you're new to the field or have some experience.</span>
<h2><b>What You Will Learn:</b></h2>
<span>This </span><b>Office Skills and Administration Level 3</b><span> course covers:</span>
<ul>
 	<li><span>Efficient personal assistant skills.</span></li>
 	<li><span>Effective admin support techniques.</span></li>
 	<li><span>Administrative management strategies.</span></li>
 	<li><span>Enhanced organisational skills.</span></li>
 	<li><span>Professional telephone etiquette.</span></li>
 	<li><span>Business writing proficiency.</span></li>
 	<li><span>Time management, effective communication, meeting management, and basic Excel and PowerPoint skills.</span></li>
</ul>
<h2><b>Why Enrol in This Course:</b></h2>
<span>Taking part in the </span><b>Office Skills and Administration Level 3 </b><span>course has several advantages. It is a highly popular programme that was recently upgraded to reflect modern office management trends and practices. </span>

<span>By staying current with industry standards, you will increase your employability and open the door to great career opportunities in the administrative profession.</span>
<h2><b>Requirements:</b></h2>
<span>To enrol in the </span><b>Quality Tools and Problem Solving Methods</b><span> course, you typically need:</span>
<ul>
 	<li><span>Basic office management knowledge.</span></li>
 	<li><span>Interest in advanced administrative skills.</span></li>
 	<li><span>Computer and internet proficiency.</span></li>
 	<li><span>Proficiency in English.</span></li>
 	<li><span>Completion of the course provider's requirements.</span></li>
</ul>
<h2><b>Career Path:</b></h2>
<span>Upon completing the </span><b>Office Skills and Administration Level 3</b><span> course, you can pursue diverse and rewarding career opportunities. Here are five related professions, along with their average UK salaries:</span>
<ul>
 	<li><span>Office Manager (£30,000-£50,000 per year)</span></li>
 	<li><span>Administrative Coordinator (£25,000-£40,000 per year)</span></li>
 	<li><span>Executive Assistant (£30,000-£55,000 per year)</span></li>
 	<li><span>Data Entry Specialist (£20,000-£30,000 per year)</span></li>
 	<li><span>Customer Service Representative (£20,000-£35,000 per year)</span></li>
</ul>
<h2><b>Certification:</b></h2>
<span>After successfully completing the </span><b>Office Skills and Administration Level 3</b><span> course, you will be issued a CPD certificate that is acknowledged across many sectors. This recognised accreditation can help you improve your professional reputation and broaden your employment opportunities.</span>

<span>Take part now for proficiency in office skills and administration, and join a global community of learners on this transforming educational adventure.</span> <h3>Course Curriculum</h3><div><p>12 sections • 54 lectures • 18:19:00 total length</p></div><div><div><div><div><div><div><div><p>•Personal Assistant: 01:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Admin Support: 01:54:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Administrative Management: 00:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Organisational Skills: 01:16:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Telephone Etiquette: 01:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Business Writing: 01:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Time Management: 01:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Body Language and Effective Communication: 01:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Meeting Management: 01:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Navigate the Excel User Interface: 00:28:00</p></div><div><div><p>•Use Excel Commands: 00:10:00</p></div><div><div><p>•Create and Save a Basic Workbook: 00:19:00</p></div><div><div><p>•Enter Cell Data: 00:12:00</p></div><div><div><p>•Use Excel Help: 00:05:00</p></div><div><div><p>•Create Worksheet Formulas: 00:15:00</p></div><div><div><p>•Insert Functions: 00:17:00</p></div><div><div><p>•Reuse Formulas and Functions: 00:17:00</p></div><div><div><p>•Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00</p></div><div><div><p>•Search for and Replace Data: 00:09:00</p></div><div><div><p>•Use Proofing and Research Tools: 00:07:00</p></div><div><div><p>•Apply Text Formats: 00:16:00</p></div><div><div><p>•Apply Number Format: 00:08:00</p></div><div><div><p>•Align Cell Contents: 00:09:00</p></div><div><div><p>•Apply Styles and Themes: 00:12:00</p></div><div><div><p>•Apply Basic Conditional Formatting: 00:11:00</p></div><div><div><p>•Create and Use Templates: 00:08:00</p></div><div><div><p>•Preview and Print a Workbook: 00:10:00</p></div><div><div><p>•Set Up the Page Layout: 00:09:00</p></div><div><div><p>•Configure Headers and Footers: 00:07:00</p></div><div><div><p>•Manage Worksheets: 00:05:00</p></div><div><div><p>•Manage Workbook and Worksheet Views: 00:07:00</p></div><div><div><p>•Manage Workbook Properties: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Customize the User Interface: 00:19:00</p></div><div><div><p>•Set PowerPoint 2016 Options: 00:07:00</p></div><div><div><p>•Modify Slide Masters and Slide Layouts: 00:16:00</p></div><div><div><p>•Add Headers and Footers: 00:05:00</p></div><div><div><p>•Modify the Notes Master and the Handout Master: 00:04:00</p></div><div><div><p>•Create SmartArt: 00:09:00</p></div><div><div><p>•Modify SmartArt: 00:05:00</p></div><div><div><p>•Write Math Equations: 00:07:00</p></div><div><div><p>•Add Audio to a Presentation: 00:09:00</p></div><div><div><p>•Add Video to a Presentation: 00:10:00</p></div><div><div><p>•Customize Animations and Transitions: 00:14:00</p></div><div><div><p>•Review a Presentation: 00:15:00</p></div><div><div><p>•Store and Share Presentations on the Web: 00:06:00</p></div><div><div><p>•Annotate a Presentation: 00:07:00</p></div><div><div><p>•Set Up a Slide Show: 00:08:00</p></div><div><div><p>•Create a Custom Slide Show: 00:03:00</p></div><div><div><p>•Add Hyperlinks and Action Buttons: 00:07:00</p></div><div><div><p>•Record a Presentation: 00:05:00</p></div><div><div><p>•Secure a Presentation: 00:11:00</p></div><div><div><p>•Broadcast a Slide Show: 00:07:00</p></div><div><div><p>•Create a Video or a CD: 00:08:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Office Skills and Administration Level 3: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Office Skills & Productivity

Office Skills

Office Management

Office Productivity

Office Administration

Office Skills and Administration Level 3

<h2><strong>Course Overview:</strong></h2>


<p> 
<strong>In an ever-evolving job market, personal development coaching has emerged as a highly sought-after skill set, with a 45% increase in demand for personal development coaches over the past two years alone.</strong> This course offers you a unique opportunity to capitalise on this growing trend and embark on a fulfilling career path where you can make a meaningful impact on people's lives.
</p>

<p> 
According to recent surveys, 86% of professionals reported increased job satisfaction and productivity after working with a personal development coach. Through a series of engaging modules, you will explore <strong>the fundamentals of coaching and mentoring, delve into ethical considerations, master effective communication skills, and develop expertise in key areas such as time management, motivation, and mindset.</strong> With a curriculum carefully crafted to align with industry standards, this course is your pathway to a rewarding career in coaching.
</p> 


<hr />

<h2><strong>Key Features of the Course:</strong></h2>

<ul>
	<li><strong>CPD Certificate:</strong> Upon successful completion, you will receive a prestigious CPD certificate, recognising your commitment to professional development.</li>
	<li><strong>24/7 Learning Assistance:</strong> Benefit from round-the-clock access to our comprehensive learning resources, ensuring flexibility and convenience as you progress through the course.</li>

</ul>


<hr />

<h2><strong>Who is This Course For?</strong></h2>
<p> 
This course is ideal for individuals who are passionate about personal growth and are eager to make a positive impact on the lives of others. Whether you're seeking a career change or looking to enhance your existing coaching skills, this course provides the knowledge and tools necessary to succeed in the field of personal development coaching.
</p>

<hr />

<h2><strong>What You Will Learn:</strong></h2>

<p> 
In this course, you will embark on an enriching learning journey <strong>spanning 19 modules.</strong> Starting with an introduction to personal development coaching, you will explore the core principles of coaching and mentoring, delve into ethical considerations, and master the fundamental qualities of a coach. 
 </p>
<p> 
Besides, you will gain insights into various coaching methods, including spiritual life coaching, NLP key themes, and cognitive behavioural therapy. Additionally, you will develop essential skills such as effective communication, personal and management skills, time management, organisational skills, and presentation skills.
 </p>
<p> 
The course also covers important topics like motivation, mindset, visualising life goals, personality development, and setting up as a coach.
 </p>

<hr />

<h2><strong>Why Enrol in This Course:</strong></h2>

<p> 
Enrolling in the Personal Development Coach with Positive Psychology Training course offers numerous benefits. Firstly, <strong>it is a highly acclaimed and top-reviewed course,</strong> ensuring that you receive high-quality education and training. Additionally, the course has been recently updated to incorporate the latest industry trends and best practices, providing you with relevant and up-to-date knowledge. By completing this course, you will develop essential coaching skills that are in high demand, opening doors to various fulfilling career opportunities.
</p>

<hr />

<h2><strong>Requirements:</strong></h2>

<p> 
To enrol in this course, no prior experience or specific qualifications are required. This course welcomes individuals from all backgrounds. 
</p>

<hr />

<h2><strong>Career Path:</strong></h2>


<p>  
Upon completing this course, you will have the skills and knowledge necessary for various career paths in the coaching industry. Some potential roles and corresponding average salaries in the UK include:
</p>

<ul>
 	<li>Life Coach (£40,000)</li> 
 	<li>Personal Development Coach (£35,000)</li> 
 	<li>Career Coach (£45,000) </li> 
 	<li>Wellness Coach (£30,000) </li> 
 	<li>Executive Coach (£60,000) </li> 
 	<li>Motivational Speaker (£50,000)</li> 
 	<li>Mentor (£35,000)</li> 
	
</ul>


<hr />

<h2><strong>Certification:</strong></h2>


<p> 
Upon completing the Personal Development Coach with Positive Psychology Training course, you <strong>will receive a CPD certificate</strong> recognised and respected within the coaching industry.
</p>

<hr /> <h3>Course Curriculum</h3><div><p>1 sections • 19 lectures • 08:55:00 total length</p></div><div><div><div><div><div><div><div><p>•Module 01: Introduction to Personal Development Coach: 00:19:00</p></div><div><div><p>•Module 02: Introduction to Coaching and Mentoring: 00:26:00</p></div><div><div><p>•Module 03: Aspects of Coaching and Mentoring: 00:25:00</p></div><div><div><p>•Module 04: Ethical Aspects of Coaching and Mentoring: 00:35:00</p></div><div><div><p>•Module 05: Fundamental Qualities of a Coach: 00:58:00</p></div><div><div><p>•Module 06: Life Coaching Methods: 00:32:00</p></div><div><div><p>•Module 07: Understanding Spiritual Life Coaching: 00:39:00</p></div><div><div><p>•Module 08: Key Themes of NLP: 00:22:00</p></div><div><div><p>•Module 09: Cognitive Behavioural Therapy: 00:19:00</p></div><div><div><p>•Module 10: Effective Communication Skills: 00:24:00</p></div><div><div><p>•Module 11: Personal Skills: 00:23:00</p></div><div><div><p>•Module 12: Management Skills: 00:26:00</p></div><div><div><p>•Module 13: Time Management: 00:36:00</p></div><div><div><p>•Module 14: Organisational Skills: 00:23:00</p></div><div><div><p>•Module 15: Improvement of Presentation Skills: 00:32:00</p></div><div><div><p>•Module 16: Motivation and Mindset: 00:25:00</p></div><div><div><p>•Module 17: Visualising Whole Life Goals: 00:22:00</p></div><div><div><p>•Module 18: Development of Personality: 00:24:00</p></div><div><div><p>•Module 19: Setting Up as a Coach: 00:25:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Personal Development

Psychology Counselling

Life Coaching

Life Coach Training

Life Coach

Personal Development Coach with Positive Psychology Training

<h3><strong>Overview</strong></h3>
<span>Gain the core office skills by enrolling in the <strong>Office Skills &amp; Management Level 3</strong></span><b> </b><span>course. </span>

<span>No matter which industry you work in, office skills and management techniques is a must for everyone. This expert-designed <strong>Office Skills &amp; Management Level 3</strong></span><span> course will teach you core competencies in business writing, professional communication and organisational skills and more. It will provide ambitious professionals like you with all the fundamental abilities you need to have a successful career.</span>

<span>So feed your passion for learning and reach the top of the career ladder. </span>
<h3><strong>How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><strong>Who is this course for?</strong></h3>
There is no experience or previous qualifications required for enrolment on this <strong>Office Skills &amp; Management Level 3</strong>. It is available to all students, of all academic backgrounds.
<h3><strong>Requirements</strong></h3>
Our <strong>Office Skills &amp; Management Level 3</strong> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
<h3><strong>Career path</strong></h3>
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management , Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc. <h3>Course Curriculum</h3><div><p>12 sections • 54 lectures • 19:19:00 total length</p></div><div><div><div><div><div><div><div><p>•Personal Assistant: 01:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Admin Support: 01:54:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Administrative Management: 01:00:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Organisational Skills: 01:16:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Telephone Etiquette: 01:07:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Business Writing: 01:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Time Management: 01:09:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Body Language and Effective Communication: 01:23:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Meeting Management: 01:24:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Navigate the Excel User Interface: 00:28:00</p></div><div><div><p>•Use Excel Commands: 00:10:00</p></div><div><div><p>•Create and Save a Basic Workbook: 00:19:00</p></div><div><div><p>•Enter Cell Data: 00:12:00</p></div><div><div><p>•Use Excel Help: 00:05:00</p></div><div><div><p>•Create Worksheet Formulas: 00:15:00</p></div><div><div><p>•Insert Functions: 00:17:00</p></div><div><div><p>•Reuse Formulas and Functions: 00:17:00</p></div><div><div><p>•Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00</p></div><div><div><p>•Search for and Replace Data: 00:09:00</p></div><div><div><p>•Use Proofing and Research Tools: 00:07:00</p></div><div><div><p>•Apply Text Formats: 00:16:00</p></div><div><div><p>•Apply Number Format: 00:08:00</p></div><div><div><p>•Align Cell Contents: 00:09:00</p></div><div><div><p>•Apply Styles and Themes: 00:12:00</p></div><div><div><p>•Apply Basic Conditional Formatting: 00:11:00</p></div><div><div><p>•Create and Use Templates: 00:08:00</p></div><div><div><p>•Preview and Print a Workbook: 00:10:00</p></div><div><div><p>•Set Up the Page Layout: 00:09:00</p></div><div><div><p>•Configure Headers and Footers: 00:07:00</p></div><div><div><p>•Manage Worksheets: 00:05:00</p></div><div><div><p>•Manage Workbook and Worksheet Views: 00:07:00</p></div><div><div><p>•Manage Workbook Properties: 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Customize the User Interface: 00:19:00</p></div><div><div><p>•Set PowerPoint 2016 Options: 00:07:00</p></div><div><div><p>•Modify Slide Masters and Slide Layouts: 00:16:00</p></div><div><div><p>•Add Headers and Footers: 00:05:00</p></div><div><div><p>•Modify the Notes Master and the Handout Master: 00:04:00</p></div><div><div><p>•Create SmartArt: 00:09:00</p></div><div><div><p>•Modify SmartArt: 00:05:00</p></div><div><div><p>•Write Math Equations: 00:07:00</p></div><div><div><p>•Add Audio to a Presentation: 00:09:00</p></div><div><div><p>•Add Video to a Presentation: 00:10:00</p></div><div><div><p>•Customize Animations and Transitions: 00:14:00</p></div><div><div><p>•Review a Presentation: 00:15:00</p></div><div><div><p>•Store and Share Presentations on the Web: 00:06:00</p></div><div><div><p>•Annotate a Presentation: 00:07:00</p></div><div><div><p>•Set Up a Slide Show: 00:08:00</p></div><div><div><p>•Create a Custom Slide Show: 00:03:00</p></div><div><div><p>•Add Hyperlinks and Action Buttons: 00:07:00</p></div><div><div><p>•Record a Presentation: 00:05:00</p></div><div><div><p>•Secure a Presentation: 00:11:00</p></div><div><div><p>•Broadcast a Slide Show: 00:07:00</p></div><div><div><p>•Create a Video or a CD: 00:08:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assignment - Office Skills &amp; Management Level 3: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Computer Skills

Office Skills & Management Level 3

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Strategic planning is often perceived as being difficult and requiring specialist skills - and also as being too challenging or lacking value when the future is so uncertain; leaders can often find it difficult to know how best to go about strategic planning in their organisation, and how to ensure that strategy is managed successfully.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">In this<em id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Strategy Insights</strong></em> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass</em></strong> we will start from &#39;first principles&#39; and explore what strategic planning is <em fr-original-style="" style="box-sizing: border-box;">really</em> about and how to approach it effectively (including how to consider the uncertainty of the future). The aim is to stimulate your thinking about what might be the right approach to strategic planning in <em fr-original-style="" style="box-sizing: border-box;">your</em> organisation (every organisation is different!); the Masterclass will be participative, with opportunities to work and share ideas with other delegates (without disclosing any organisational confidences).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[<em id="isPasted" fr-original-style="" style="box-sizing: border-box;">This Masterclass has been given previously for specific groups, and given the feedback from participants is now being made available for open booking</em>.] &nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">** David Booth has kindly donated a complimentary copy of  his book, &#39;<em fr-original-style="" style="box-sizing: border-box;">Strategy Journeys - a guide to effective strategic planning</em>&#39; (shortlisted for the CMI Management Book of the Year 2018) to be made available to those attending this Masterclass **&nbsp;</p>

Strategic planning is often perceived as being difficult and requiring specialist skills - and also as being too challenging or lacking value when the future is so uncertain; leaders can often find it difficult to know how best to go about strategic planning in their organisation, and how to ensure that strategy is managed successfully.

In this Strategy Insights Masterclass we will start from 'first principles' and explore what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future). The aim is to stimulate your thinking about what might be the right approach to strategic planning in your organisation (every organisation is different!); the Masterclass will be participative, with opportunities to work and share ideas with other delegates (without disclosing any organisational confidences).
[This Masterclass has been given previously for specific groups, and given the feedback from participants is now being made available for open booking.] 

** David Booth has kindly donated a complimentary copy of his book, 'Strategy Journeys - a guide to effective strategic planning' (shortlisted for the CMI Management Book of the Year 2018) to be made available to those attending this Masterclass ** 

Strategy Insights

Strategic Management

Strategic Planning

Business Strategy

Leadership Development

This Strategy Insights Masterclass explores what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future).

Demystifying strategic planning

Bristol

Exeter

London

Newcastle

Manchester

Liverpool

Birmingham

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

Oldham

<p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">This module aims to develop knowledge and understanding as to how an organisation develops an international trade strategy. It includes establishing export goals, undertaking research into potential markets, developing an international pricing strategy, investigating shipping and logistics, marketing and promotion, documentation, distribution and review and monitoring.</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agenda</strong></p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Planning</li><li fr-original-style="" style="box-sizing: border-box;">Organisation mapping</li><li fr-original-style="" style="box-sizing: border-box;">Research</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Cultural differences</li><li fr-original-style="" style="box-sizing: border-box;">Applicable laws and regulations</li><li fr-original-style="" style="box-sizing: border-box;">Website management</li><li fr-original-style="" style="box-sizing: border-box;">Social media</li><li fr-original-style="" style="box-sizing: border-box;">Marketing strategies</li><li fr-original-style="" style="box-sizing: border-box;">Target marketing</li><li fr-original-style="" style="box-sizing: border-box;">Buyer attraction</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Export documentation</li><li fr-original-style="" style="box-sizing: border-box;">Licences and permits.</li><li fr-original-style="" style="box-sizing: border-box;">Currency</li><li fr-original-style="" style="box-sizing: border-box;">Certificates of Origin</li><li fr-original-style="" style="box-sizing: border-box;">Taxes</li><li fr-original-style="" style="box-sizing: border-box;">Excise duty</li><li fr-original-style="" style="box-sizing: border-box;">Exchange rates</li><li fr-original-style="" style="box-sizing: border-box;">Business competitors</li><li fr-original-style="" style="box-sizing: border-box;">Organisational structure</li><li fr-original-style="" style="box-sizing: border-box;">Cost</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Customs brokers</li><li fr-original-style="" style="box-sizing: border-box;">Freight forwarding costs.</li><li fr-original-style="" style="box-sizing: border-box;">Fees and duties associated with international trade transactions</li><li fr-original-style="" style="box-sizing: border-box;">Labelling and packaging</li><li fr-original-style="" style="box-sizing: border-box;">Distributors.</li><li fr-original-style="" style="box-sizing: border-box;">Retailers</li><li fr-original-style="" style="box-sizing: border-box;">Wholesalers</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Examination:</strong><br fr-original-style="" style="box-sizing: border-box;">Certificate on completion and Pass on Multiple Choice<br fr-original-style="" style="box-sizing: border-box;">Multiple choice questionnaire<br fr-original-style="" style="box-sizing: border-box;">Credits: 1</p>

Export Unlocked Limited

CREATING AN INTERNATIONAL STRATEGY

<h4 style="color: rgb(12, 46, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(12, 46, 63);">Hello and thank you for joining us.</h4><h4 style="color: rgb(12, 46, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(12, 46, 63);">In this WebWorkshop, you will learn:</h4><ul style="color: rgb(12, 46, 63); box-sizing: border-box;" fr-original-style=" color: rgb(12, 46, 63);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to get everyone home safe every day.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to shift from &lsquo;doing&rsquo; safety to &lsquo;being&rsquo; safe.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to accommodate humans for being human.&nbsp;</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How the definition of safety must move beyond the physical to include psychological, emotional and spiritual.</p></li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">We run these WebWorkshops in a way which makes the information stick. You will not get an hour of PowerPoint slides, and instead will be taken on a journey through what Compassionate Safety is and what it can achieve.</span></div>

Hello and thank you for joining us.In this WebWorkshop, you will learn:
How to get everyone home safe every day.
How to shift from ‘doing’ safety to ‘being’ safe.
How to accommodate humans for being human.
How the definition of safety must move beyond the physical to include psychological, emotional and spiritual.
We run these WebWorkshops in a way which makes the information stick. You will not get an hour of PowerPoint slides, and instead will be taken on a journey through what Compassionate Safety is and what it can achieve.

Ppwd Consulting

PPWD’s Compassionate Safety approach generates environments that accommodate humans for being human. Our approach aligns personal and organisational mindsets, beliefs and values. In doing so, workplaces are created where people thrive and flourish.

PPWD Compassionate Safety WebWorkshop

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<h3 id="isPasted" style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Innovation can only become a sustainable process when it is embedded in the organisational culture. But changing an organisational culture isn&rsquo;t easy. Implementing the changes that will drive cultural change requires equipping your people with the necessary skills and competencies that will allow them to become change agents, promoting and supporting new ways of working. &nbsp;</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our FREE webinar on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wednes</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">day 17 May</strong>&nbsp;will help you learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">At this engaging webinar attendees will learn:</p><ul style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><li fr-original-style="" style="box-sizing: border-box;">Why organisations struggle to make innovation sustainable</li><li fr-original-style="" style="box-sizing: border-box;">What it takes to embed innovation in the organisational DNA</li><li fr-original-style="" style="box-sizing: border-box;">The essential skills required to achieve sustainable innovation</li><li fr-original-style="" style="box-sizing: border-box;">How to implement a skills framework to underpin sustainable innovation</li></ul><h3 style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our Speaker</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">David Mawhinney OBE is the co-founder of Celsio, a specialist innovation consultancy that provides business leaders with the tools, skills, and confidence to think differently about their business. An experienced CEO, he has worked with both start-ups and established companies, using innovation as lever to drive business growth.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><em fr-original-style="" style="box-sizing: border-box;">If you require more information or need help to register yourself or a group of colleagues, please email <a href="mailto:mervyn.mccormick@cforc.org" style="color: rgb(225, 14, 73); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(225, 14, 73);">mervyn.mccormick@cforc.org</a></em></p>

A Digital Ecosystem for The Energy Sector“Accelerate the new era in Energy by unlocking the Digital Future”Thursday 26TH September 1:30 pm – 2:45pm
The world’s energy systems are changing. The smart grid is an electricity network that uses digital innovation and other advanced technologies including AI to monitor and manage the transport of electricity from decentralized generation sources to meet the varying electricity demands of end users. Hear from 2 leading experts from a major utility (ESB) and a global multinational (GE) on how they are providing leading edge digital solutions and have a clear view of the innovation required to accelerate the pace of change.

Host: Paddy Turnbull, Vice Chair, Smart Grid Ireland

Presenters:
Edmund O’Carroll, ESB Networks’ newly formed Business and Operations Hub within the DMSO.
Ed holds a B.Eng (Elec) from UCC and M.Eng.SC from the Tyndall Institute, Cork. Ed joined ESB Networks in 2003 and worked in a number of roles, principally in the original roll out of the Outage Management System (OMS). Ed moved to Eirgrid in 2009 to work with the Power Systems Applications team where he was SCADA Team Lead and worked on integration of many new technologies into the transmission control room. Ed rejoined ESB Networks in 2022 to work in NN,LC as the Operational Control Architecture manager. Ed is currently working in the newly formed Business and Operations Hub within the DMSO.

Thorsten Heller – Chief Innovation Officer, General Electric Vernova Electrification Software 
Thorsten was the CEO & Co-Founder of Greenbird Integration Technology providing the leading Enterprise iPaaS and Data Mesh Platform driving the Energy Transition. Acquired by GE Vernova in August 2023. Software Utility Executive with long term experience in datafy’ing utilities to build a more sustainable grid.



Centre for Competitiveness

Innovation

Learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.

SGI Webinar - THOUGHT LEADERSHIP WEBINAR

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre</p><p>The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</p></div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls<br />Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions<br />Applicable standards<br />Raised Floor guidelines<br />Signal Reference Grid, grounding of racks<br />Disability act and regulations<br />Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards<br />Light fixture types and placement<br />Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level<br />ATS and STS systems<br />Redundancy levels and techniques<br />Three-phase and single-phase usage<br />Power distribution options within the computer room<br />Power cabling versus bus bar trunking<br />Bonding versus grounding<br />Common Mode Noise and isolation transformers<br />Distribution boards, form factors and IP-protection grades<br />Power quality guidelines<br />Real power versus apparent power<br />How to size and calculate load in the data centre Generators<br />Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option<br />Battery types, correct selection and testing<br />Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements<br />Sources of EMF<br />Effects of EMF on human health and equipment<br />(H)EMP<br />Standards<br />EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria<br />Security considerations<br />Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations<br />Cooling measurement units and conversion rates<br />Sensible and latent heat definitions<br />Differences between comfort and precision cooling<br />Overview of different air conditioner technologies<br />Raised floor versus non-raised floor cooling<br />Placement of air conditioner units and limitations to be observed<br />Supplemental cooling options<br />Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas<br />Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System<br />Planning considerations<br />Copper and Fiber cable technology and standards<br />ANSI/TIA-942 Cabling hierarchy and recommendations<br />Testing and verification<br />SAN storage cabling<br />Network redundancy<br />Building-to-building connectivity<br />Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression<br />Detection systems<br />Various total flooding fire suppression techniques and systems, their benefits and disadvantages<br />Handheld extinguishers<br />Signage and safety<br />Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements<br />EMS versus BMS<br />Water leak detection systems<br />Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers<br />Physical, infrastructure and organisational security<br />Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme<br />Recommended labelling practices<br />Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation<br />Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions<br />Calculation models<br />The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

IT Certifications

Construction Design & Management (CDM)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Professional (CDCP)

<p>Follow your dreams by enrolling on the Leadership and Organisational Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Leadership and Organisational Management will help you arm yourself with the qualities you need to work towards your dream job.</p>
<p>Study the Leadership and Organisational Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Leadership and Organisational Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.</p>
<p>This Leadership and Organisational Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Leadership and Organisational Management course through a mixture of instructional video lessons and online study materials.</p>
<p>Receive online tutor support as you study the Leadership and Organisational Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Leadership and Organisational Management course completion.</p>
<p>Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Leadership and Organisational Management course. The Leadership and Organisational Management course is designed by industry experts and is tailored to help you learn new skills with ease.</p>
<p>The Leadership and Organisational Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Leadership and Organisational Management when it suits you. Access the Leadership and Organisational Management course modules from any internet-enabled device, including computers, tablets, and smartphones.</p>
<p>The Leadership and Organisational Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Leadership and Organisational Management now and start learning instantly!</p>
<p><b>What You Get Out Of Studying Leadership and Organisational Management With Janets:</b></p>
<ul>
<li>Receive a digital Certificate upon successful completion of the Leadership and Organisational Management course</li>
<li>Get taught by experienced, professional instructors</li>
<li>Study at a time and pace that suits your learning style</li>
<li>Get instant feedback on assessments</li>
<li>24/7 help and advice via email or live chat</li>
<li>Get full tutor support on weekdays (Monday to Friday)</li>
</ul>
<p><b>Description: </b></p>
<p>The Leadership and Organisational Management training course is delivered through Janets' online learning platform. Access the Leadership and Organisational Management content from any internet-enabled device whenever or wherever you want to. The Leadership and Organisational Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.</p>
<p><b>Certification</b></p>
<p>All students who successfully complete the Leadership and Organisational Management course can instantly download their digital certificate. You can also purchase a hard copy of the Leadership and Organisational Management course certificate, which will be delivered by post for £9.99.</p>
<p><b>Who Is This Course For:</b></p>
<p>The Leadership and Organisational Management is ideal for those who already work in this sector or are an aspiring professional. This Leadership and Organisational Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</p>
<p><b>Requirements:</b></p>
<p>The Leadership and Organisational Management is open to all students and has no formal entry requirements. To study the Leadership and Organisational Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</p>
<p><b>Career Path:</b></p>
<p>The Leadership and Organisational Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Leadership and Organisational Management and gain an industry-recognised qualification that will help you excel in finding your ideal job.</p><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Leadership and Organisational Management - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Managing Change</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Emotional Intelligence in Leadership</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Managing Conflict</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Dealing with Office Politics</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Corporate Responsibility and Ethics</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Leadership and Organisational Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Leadership and Organisational Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Leadership and Organisational Management - Old Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Leadership Concept</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Theories on Leadership</td>
					<td> </td>
					<td><span><i></i> 00:50:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Network Leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: How to Develop Enlightened Leadership</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: How to Be a Successful Leader</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Leadership Styles</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Personality Style of a Leader</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Leadership and Management In The UK</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Learning & Development

Online Course Marketing

Business Leadership

Organisational Skills

Institute of Leadership & Management (ILM)

Leadership and Organisational Management

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h2><b>Course Description</b></h2>
<p><span>Deepen your understanding of leadership and organisational management from the Leadership and Organisational Management: Part 1 course. Here you will comprehend the core concept of organisational management and leadership. The course will introduce you to leadership theories. You will pick up the strategies to improve your leadership performance. The course will show you how to build high performing teams. You will also learn about business process management from the course. The Leadership and Organisational Management: Part 1 course is a golden opportunity to grasp some valuable skills; enrol today!</span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Understand the fundamentals of leadership and management </span></li>
<li><span>Familiarise with the leadership theories</span></li>
<li><span>Learn how to improve your leadership and management skills</span></li>
<li><span>Deepen your knowledge about business process management </span></li>
</ul>
<h2><span><b>How Much Do Team Leaders Earn?</b></span></h2>
<ul>
<li><span>Senior - £44,000(Appx.)</span></li>
<li>Average - £26,000(Appx.)</li>
<li>Starting - £19,000(Appx.)</li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our<strong> Leadership and Organisational Management: Part 1</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Leadership and Organisational Management: Part 1</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Leadership and Organisational Management: Part 1</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Adult Leadership & Management (ALM)

Organisational Behaviour

Leadership and Organisational Management: Part 1

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h2><b>Course Description</b></h2>
<p><span>Pick up effective leadership and organisational management skills from the Leadership and Organisational Management: Part 2 course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. This course will outline a step-by-step process of developing a succession plan. Join the course to master the skills of leadership and organisational management.</span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Gain effective organisational skills</span></li>
<li><span>Build excellent skills for communication</span></li>
<li><span>Learn the process of talent management </span></li>
<li><span>Develop a succession plan </span></li>
<li><span>Understand the principles of business process management</span></li>
</ul>
<h2><span><b>How Much Do Team Leaders Earn Earn?</b></span></h2>
<ul>
<li><span>Senior - £44,000(Appx.)</span></li>
<li>Average - £26,000(Appx.)</li>
<li>Starting - £19,000(Appx.)</li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our<strong> Leadership and Organisational Management: Part 2</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Leadership and Organisational Management: Part 2</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Leadership and Organisational Management: Part 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

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