Name: Leadership Management Diploma
Price: 19 GBP
Availability: InStock

<p>Did you know that the hospitality industry in the UK contributes over £130 billion to the country's economy each year? If you are passionate about customer service and enjoy working in a fast-paced and dynamic environment, our captivating bundle, "Concierge, Waiter &amp; Communication Management," is perfect for you. In this thriving industry, professionals can earn a competitive salary, with waiters and concierge staff in the UK earning an average of £20,000 to £30,000 per year.</p><p>This comprehensive bundle includes three carefully curated courses that will equip you with the essential skills and knowledge to excel in hospitality. Whether you aspire to work as a concierge, a skilled waiter, or a master of effective workplace communication, this bundle will empower you to deliver exceptional service and succeed in this exciting industry.</p><p>Each course in this <strong>Concierge, Waiter &amp; Communication Management</strong> bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p><strong>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</strong></p><p><strong>The courses in this bundle include:</strong></p><ol><li><strong>Concierge</strong></li><li><strong>Waiter</strong></li><li><strong>Workplace Communication Management</strong></li></ol><p><strong>Learning Outcomes:</strong></p><ul><li>Develop excellent customer service skills and learn how to provide personalised assistance to guests as a concierge.</li><li>Acquire the knowledge and techniques to excel as a skilled waiter, including menu knowledge, efficient table service, and exceptional communication skills.</li><li>Enhance your workplace communication abilities, including verbal and written communication, conflict resolution, and professional etiquette.</li><li>Gain the skills to handle various guest requests and situations with professionalism and grace, ensuring guest satisfaction and building strong relationships.</li><li>Develop teamwork and collaboration skills essential for success in the hospitality industry, fostering a positive and harmonious work environment.</li><li>Acquire the necessary knowledge and skills to deliver exceptional service and create memorable guest experiences.</li></ul><p>This engaging bundle, "Concierge, Waiter &amp; Communication Management," is designed to equip you with the skills and knowledge needed for success in the dynamic hospitality industry.</p><p>The <strong>"Concierge" </strong>course will introduce you to the world of personalised service and hospitality excellence. Learn how to create memorable guest experiences, anticipate their needs, and provide exceptional customer service. Develop skills in handling guest inquiries, managing reservations, and coordinating guest requests. Acquire knowledge about local attractions, transportation options, and cultural insights to offer valuable recommendations to guests.</p><p>Next, the <strong>"Waiter"</strong> course will focus on the art of professional table service. From acceptable dining etiquette to menu knowledge, you will gain a comprehensive understanding of the role of a waiter. Learn the skills needed to provide exceptional services, such as greeting guests, taking orders, serving food and beverages, and handling customer inquiries and feedback. Master the art of upselling and wine pairing, ensuring a delightful dining experience for patrons.</p><p>In the <strong>"Workplace Communication Management" </strong>course, you will develop essential communication skills to thrive in a hospitality environment. Enhance your verbal and non-verbal communication skills, learn effective listening techniques, and understand the importance of clear and concise communication in a team setting. Acquire conflict resolution strategies and master the art of professional correspondence. These skills are vital for maintaining harmonious relationships with colleagues, guests, and management.</p><p>Enrol in our "Concierge, Waiter &amp; Communication Management" bundle and open the door to exciting opportunities in the hospitality industry. Be prepared to embark on a rewarding career where you can showcase your exceptional customer service skills and make a lasting impact on the guests you serve.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The target audience for the course is:</p><ul><li>Individuals interested in pursuing a career in the hospitality industry, specifically in roles such as concierge or waiter.</li><li>Hospitality professionals want to enhance their skills and advance their careers in customer service and communication management.</li><li>Students or graduates of hospitality management or related fields seeking practical knowledge and skills to excel in the industry.</li><li>Individuals are passionate about providing exceptional service and creating memorable experiences for guests.</li><li>Anyone looking to develop their communication, teamwork, and problem-solving skills in a dynamic, customer-focused industry.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Some of the career paths related to this field are:</p><ul><li>Concierge: £18,000 - £30,000 per year.</li><li>Head Concierge: £25,000 - £40,000 per year.</li><li>Waiter/Waitress: £16,000 - £25,000 per year.</li><li>Restaurant Supervisor: £20,000 - £30,000 per year.</li><li>Food and Beverage Manager: £25,000 - £45,000 per year.</li><li>Front Office Manager: £25,000 - £40,000 per year.</li><li>Hotel Operations Manager: £35,000 - £60,000 per year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates!</p><p>Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for <strong>Hospitality - Concierge </strong>absolutely free!</p><p>Upon finishing <strong>Waiter</strong> and<strong> Workplace Communication Management</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

                        </div>

NextGen Learning

Hospitality & Catering

Business Communication Skills

Hospitality Management

Hotel Management

Hospitality & Tourism

Professional Skills Course (PSC)

Concierge, Waiter & Communication Management

General Admission

<p>Step into the intriguing world of crime investigation and unravel the mysteries beneath the surface. In the United Kingdom, private detective work, criminal investigation, and crime analysis professionals can earn a rewarding salary, with average annual earnings ranging from £25,000 to £50,000. Are you ready to embark on a thrilling journey where you'll develop the skills and knowledge to become a proficient private detective, a skilled criminal investigator, and a master of crime analysis?</p><p>Our bundle combines three comprehensive courses to equip you with the knowledge, skills, and tools to excel in crime investigation. Suppose you have a keen eye for detail, a passion for unravelling mysteries, and a desire to pursue a career in law enforcement. In that case, this bundle is your ticket to an exciting and rewarding profession.</p><p>Each course in this Private Detective with Criminal Investigator &amp; Crime Analysis bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Private Detective with Criminal Investigator &amp; Crime Analysis bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p><strong>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</strong></p><p><strong>The courses in this bundle include:</strong></p><ol><li><strong>Private Detective Training</strong></li><li><strong>Criminal Investigation</strong></li><li><strong>Crime Analysis</strong></li></ol><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of private and criminal investigations' principles, techniques, and ethical considerations.</li><li>Acquire the practical skills necessary to conduct thorough investigations, including gathering evidence, conducting interviews, and writing comprehensive reports.</li><li>Gain expertise in crime scene analysis, forensic science, and the application of investigative methodologies in criminal cases.</li><li>By applying crime analysis techniques, learn to analyse crime patterns, identify trends, and contribute to crime prevention efforts.</li><li>Develop critical thinking and problem-solving abilities to effectively solve complex criminal cases and contribute to the pursuit of justice.</li><li>Understand the legal frameworks and regulations governing private and criminal investigation practices.</li></ul><p>Our extraordinary bundle, Private Detective with Criminal Investigator &amp; Crime Analysis, is your gateway to an exciting career in law enforcement. Suppose you possess a sharp analytical mind, an insatiable curiosity, and a passion for solving complex puzzles. This bundle will equip you with the knowledge and skills needed to excel in this exciting field. Let's explore the course descriptions and embark on a journey to test your wits and ignite your passion for justice.</p><p>Private Detective Training: Step into the private investigation with this comprehensive course. Gain the foundational knowledge and practical skills required to navigate the intricacies of the profession. From conducting interviews and gathering evidence to honing surveillance techniques and crafting compelling reports, you will develop the expertise needed to excel as a private detective.</p><p>Criminal Investigator: Immerse yourself in criminal investigations and discover the secrets behind solving complex cases. Delve into crime scene analysis, forensic science, and the art of interrogation. Through immersive simulations and real-life scenarios, you will master the skills necessary to unravel mysteries, gather evidence, and build strong cases against perpetrators.</p><p>Crime Analysis: Unleash the power of data and analysis in the fight against crime. This course equips you with the tools and methodologies to dissect crime patterns, identify trends, and contribute to crime prevention efforts. Learn to harness the power of geographic profiling, temporal analysis, and data visualisation to support law enforcement agencies in their mission to maintain safe communities.</p><p>Embark on this exciting journey, where you will acquire the knowledge, skills, and ethical understanding needed to make a lasting impact in the field of investigation. Enrol in our Private Detective with Criminal Investigator &amp; Crime Analysis bundle today and become a formidable force in pursuing truth and justice.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Bundle is Suitable for:</p><ul><li>Individuals aspire to become private detectives or enter the field of criminal investigation.</li><li>Law enforcement professionals want to enhance their investigative skills and broaden their career prospects.</li><li>Graduates or professionals in related fields are seeking to transition into the field of private investigation or criminal investigation.</li><li>Individuals with a strong interest in crime analysis and contributing to crime prevention efforts.</li><li>Those passionate about solving mysteries and making a difference in pursuing justice.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Private Detective: £25,000 to £45,000 per year</li><li>Criminal Investigator: £30,000 to £50,000 per year</li><li>Crime Analyst: £25,000 to £40,000 per year</li><li>Fraud Investigator: £25,000 to £45,000 per year</li><li>Security Consultant: £30,000 to £60,000 per year</li><li>Loss Prevention Manager: £30,000 to £45,000 per year</li><li>Forensic Investigator: £25,000 to £50,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates!</p><p>Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for <strong>Private Detective Training</strong> absolutely free!</p><p>Upon finishing <strong>Criminal Investigation</strong> and <strong>Crime Analysis</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

                        </div>

Forensic Science

Private Investigator

Criminal Psychology

Criminal Profiling

Detective

Crime Scene Investigation (CSI)

Private Detective  with Criminal Investigator & Crime Analysis

<p>Are you ready to dive into the exciting banking world and embark on a rewarding career as a bank teller? In the United Kingdom, the banking industry offers many opportunities for personal growth and financial stability. With an average salary of £25,000 per year for entry-level bank tellers, this field presents a promising path for those seeking a stable and financially rewarding profession.</p><p>Introducing our captivating bundle, "Banking, Monetary Policy with Bank Teller." This comprehensive collection of three courses will equip you with the essential knowledge and skills to excel in the dynamic banking sector. Whether you're just starting your journey or seeking to enhance your existing expertise, this bundle provides a valuable foundation for a successful career in banking.</p><p>Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education, but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p><strong>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</strong></p><p><strong>The courses in this bundle include:</strong></p><ol><li><strong>Introduction to Banking</strong></li><li><strong>Central Banking Monetary Policy</strong></li><li><strong>Bank Teller</strong></li></ol><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of the banking industry, including its functions, products, and services.</li><li>Gain knowledge of monetary policy and the role of central banks in shaping economic stability.</li><li>Understand the principles and practices of effective bank teller operations, including cash handling, customer service, and transaction processing.</li><li>Acquire skills in risk management, financial regulations, and compliance within the banking sector.</li><li>Learn central banks' tools and strategies to manage monetary policy and maintain financial stability.</li><li>Enhance customer relationship management skills, fostering strong relationships with bank customers and providing exceptional service.</li></ul><p>Introducing our captivating bundle, "Banking, Monetary Policy with Bank Teller." This exclusive collection of three comprehensive courses will equip you with the essential knowledge and skills to thrive in the banking sector.</p><p><strong>"Introduction to Banking,"</strong> where you will gain a solid foundation in the principles and practices of banking. Explore key concepts such as financial markets, banking regulations, customer service, and risk management. Understand the intricacies of different banking products and services, including loans, savings accounts, and investments. By the end of this course, you will have a comprehensive understanding of the banking industry and be ready to dive into more specialised areas.</p><p>Next, dive into the fascinating world of <strong>"Central Banking Monetary Policy."</strong> Explore the functions and roles of central banks in the economy, including the management of monetary policy. Learn about interest rates, inflation targeting, and central banks' tools to regulate the money supply. Understand the impact of monetary policy on the overall economy, financial markets, and banking institutions. This course will provide you with the insights needed to navigate the complex landscape of monetary policy and its implications for the banking industry.</p><p>Finally, master the skills of a <strong>"Bank Teller."</strong> This course will equip you with the practical knowledge and expertise required to excel in a bank teller role. Learn the art of cash handling, customer service, and transaction processing. Understand the importance of accuracy, security, and compliance in daily banking operations. Gain insights into effective communication and problem-solving, essential skills for exceptional customer service. By the end of this course, you will be well-prepared to embark on a successful career as a bank teller.</p><p>Take advantage of this incredible opportunity to kickstart your banking career. Enrol in our "Banking, Monetary Policy with Bank Teller" bundle today and unlock a world of possibilities in the financial industry.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>People tend to pursue these career paths in this sector:</p><ul><li>Individuals aspiring to pursue a career in the banking industry, specifically in customer service or bank teller roles.</li><li>Professionals seeking to expand their banking operations, monetary policy, and customer relationship management knowledge.</li><li>Students or graduates are interested in entering the financial industry and want to understand the banking sector comprehensively.</li><li>Bank employees want to enhance their skills and knowledge to advance their careers within the banking industry.</li><li>Entrepreneurs or business owners seeking insights into banking operations and financial regulations.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Bank Teller: £18,000 - £25,000 per year</li><li>Customer Service Representative: £18,000 - £30,000 per year</li><li>Relationship Manager: £25,000 - £40,000 per year</li><li>Assistant Branch Manager: £25,000 - £45,000 per year</li><li>Operations Manager: £35,000 - £60,000 per year</li><li>Compliance Officer: £30,000 - £50,000 per year</li><li>Financial Analyst: £30,000 - £60,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates!</p><p>Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for <strong>Introduction to Banking</strong> absolutely free!</p><p>Upon finishing <strong>Central Banking Monetary Policy</strong> and <strong>Bank Teller</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

                        </div>

Finance Cert & Exam Prep

Banking

Banking & Finance

Banking Operations

Banking, Monetary Policy with Bank Teller

<div>
	<h3><b>Description: </b></h3>
<p>Pot-in-pot is the process of using one container inside another. It is a highly efficient process of growing plants and would help people working in nurseries. But in order to truly understand the process, you should definitely get this Pot Planting Training course.</p>
<p>This course gives you a comprehensive understanding of what Pot-in-Pot (PNP) stands for and compares the many advantages against disadvantages of this process. The course looks into the different aspects of pot planting like container size, soil selection, planning, spacing, and much more.  You will learn how to determine the leaching fraction and irrigation output. The course goes much more in depth though as it explores ideas of potting and re-potting methods, fertility, monitoring nutrition and weed control. By the time you are done with the course you will be able to understand the recommended sanitation practices, winter protection and problem-solving. You will also learn to market and sell your products to the general public.</p>
<p>With the help of this course, you will be able to learn more about pot-in-pot process and watch your nursery profits soar through the roof.</p>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<p> </p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Pot Planting Training Course</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Definition of Pot-in-Pot (PNP)</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Container Size gallon verses # class</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Soil Selection for Pot-in-Pot Production</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Plan before Augering the Sockets</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Floor Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Water Quality</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Irrigation</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Determine Irrigation Output and Compare to Volume of Leachate</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Container Media (Substrate)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Potting</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fertility</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Monitoring Nutrition</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Weed Control</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Insect &amp; Disease Control</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Winter Protection</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Rooting-Out Problem</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Definitions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Pot Planting Training Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Pot Planting Training Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Pool Plant Operator

Plant Operator

Bar Professional Training Course (BPTC)

Trainers Course

Pot Planting Training Course

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Give a compliment to your career and take it to the next level. This <strong>Property Development &amp; Planning Process </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Property Development &amp; Planning Process </strong>will help you keep ahead of the pack.</p> <p>The <strong>Property Development &amp; Planning Process </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Property Development &amp; Planning Process </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Property Development &amp; Planning Process,</strong> you can equip yourself with the essentials to keep you afloat in the competition.</p> <p>Along with this <strong>Property Development &amp; Planning Process </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card.</p> <p><strong>This Property Development &amp; Planning Process Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Property Development Diploma</li><li><strong>Course 02: </strong>Architectural Studies</li><li><strong>Course 03: </strong>Land Surveying</li><li><strong>Course 04: </strong>Building Surveying and Construction Management Diploma</li><li><strong>Course 05: </strong>AutoCAD VBA Programming - Beginner course</li><li><strong>Course 06: </strong>LEED V4: Building Design and Construction</li><li><strong>Course 07: </strong>Construction Cost Estimation Diploma</li><li><strong>Course 08: </strong>Budgeting and Forecasting</li><li><strong>Course 09: </strong>Property Law and Legislation</li><li><strong>Course 10: </strong>Property Marketing</li><li><strong>Course 11: </strong>Decision Making and Critical Thinking</li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li>PDF Certificates: Free (Previously it was £10*11= £110)</li><li>Hard Copy Certificates: Free (Previously it was £20*11= £220)</li></ul><p><strong>Curriculum of the Bundle</strong></p> <p><strong>Course 01: Property Development Diploma</strong></p> <ul> <li>Module 01: Introduction</li><li>Module 02: Different Types of Property</li><li>Module 03: Property Research</li><li>Module 04: Property and the Law</li><li>Module 05: Different Methods of Finance Option</li><li>Module 06: Building Regulation</li><li>Module 07: The Planning Process</li><li>Module 08: Project Management</li><li>Module 09: Marketing Your Property</li></ul> <p><strong>Course 02: Architectural Studies</strong></p> <ul> <li>Module-1: Introduction to Architectural Studies</li><li>Module-2: Ancient Architecture</li><li>Module 3: Architectural Ideas and Movements</li><li>Module-4: Architectural Styles</li><li>Module-5: Art Deco Architectural Style</li><li>Module-6: Scandinavian Architectural Style</li><li>Module-7: Victorian Architectural Style</li><li>Module-8: Classical and Early Christian Architectural Style</li><li>Module-9: Gothic Architectural Style</li><li>Module-10: Baroque and Rococo Architectural Style</li><li>Module-11: Eclecticism Architectural Style</li><li>Module-12: Modern and Post-Modern Architectural Style</li><li>Module-13: Interior Designing</li><li>Module-14: Colour in Interior Designing</li><li>Module-15: Lighting in Interior Design Part One</li><li>Module-16: Lighting in Interior Design Part Two</li></ul> <p><strong>Course 03: Land Surveying</strong></p> <ul> <li>Introduction to Land Surveying</li><li>Land Surveying Basics</li><li>Land Surveying Instrumentation</li><li>Land Surveying Methods and Techniques</li><li>Topographic Surveying and Mapping</li><li>Boundary Surveying</li><li>Surveying Health and Safety<strong><br /></strong></li></ul> <p><strong>Course 04: Building Surveying and Construction Management Diploma</strong></p> <ul> <li>Construction Cost Estimation</li><li>Building Surveyor Training</li></ul> <p><strong>Course 05: AutoCAD VBA Programming - Beginner course</strong></p> <ul> <li>Unit 01: Introduction</li><li>Unit 02: VBA Integrated Development Environment (IDE)</li><li>Unit 03: Understanding AutoCAD Object Model in VBA</li><li>Unit 04: Using Variables in VBA</li><li>Unit 05: User Forms and Controls</li><li>Unit 06: Conditionals and Decisions in VBA</li><li>Unit 07: Looping and Iterations in VBA</li><li>Unit 08: Drawings Objects in VBA</li><li>Unit 09: Code Debugging in VBA</li><li>Unit 10: Error Handling in VBA</li><li>Unit 11: Conclusion</li></ul> <p><strong>Course 06: LEED V4: Building Design and Construction</strong></p> <ul> <li>Unit 01: Introduction</li><li>Unit 02: Integrative Process</li><li>Unit 03: Location &amp; Transportation</li><li>Unit 04: Sustainable Sites</li><li>Unit 05: Water Efficiency</li><li>Unit 06: Energy &amp; Atmosphere</li><li>Unit 07: Materials &amp; Resources</li><li>Unit 08: Indoor Environment Quality</li><li>Unit 09: Innovation</li><li>Unit 10: Regional Priority</li><li>Unit 11: Completion</li></ul> <p><strong>Course 07: Construction Cost Estimation Diploma</strong></p> <ul> <li>Module 1- Introduction to Construction Management</li><li>Module 2- Cost Estimation</li><li>Module 3- Role of Cost Estimator and New Aspects of Cost Estimation</li><li>Module 4 - Elements and Factors influencing Cost Estimation</li><li>Module 5 -Cost Estimation in Construction Industry</li><li>Module 6 - Cost Management</li><li>Module 7 - Management of Material for construction</li></ul> <p><strong>Course 08: Budgeting and Forecasting</strong></p> <ul> <li>Unit-1. Introduction</li><li>Unit-2. Detail Budget Requirement</li><li>Unit-3. Process of Making Budget</li></ul> <p><strong>Course 09: Property Law and Legislation</strong></p> <ul> <li>Module 01: Introduction to Property Law</li><li>Module 02: Land Law Principles- Rights and Interests</li><li>Module 03: Registered and Unregistered Land</li><li>Module 04: Ownership and Possession of the Property</li><li>Module 05: Co-Ownership in Property</li><li>Module 06: Leases and Bailment</li><li>Module 07: Property Law: License</li><li>Module 08: The Mortgage Law</li><li>Module 09: Insurance for Property Maintenance</li><li>Module 10: Proprietary Estoppel (Property Rights)</li><li>Module 11: Security Interests</li></ul> <p><strong>Course 10: Property Marketing</strong></p> <ul> <li>Module 01 - Listing Properties and Marketing</li><li>Module 02 - The Letting Process and Tenancy Agreement</li><li>Module 03 - Strategies for a Real Estate Investor</li><li>Module 04 - Marketing Your Property</li></ul> <p><strong>Course 11: Decision Making and Critical Thinking</strong></p> <ul> <li>Module 01: Introduction to Critical Thinking</li><li>Module 02: Critical Thinking and the Judgment of Claims</li><li>Module 03: Benefits and Barriers of Critical Thinking</li><li>Module 04: Importance of Critical Thinking</li><li>Module 05: Recognising a Critical Thinker</li><li>Module 06: What Are the Critical Thinking Steps?</li><li>Module 07: Critical Thinking Strategies</li><li>Module 08: Problem-Solving Through Critical Thinking</li><li>Module 09: Decision Making with Critical Thinking</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Property Development & Planning Process

<p>Give a compliment to your career and take it to the next level. This <strong>Network and Cyber Security </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Network and Cyber Security </strong>will help you keep ahead of the pack.</p> <p>The <strong>Network and Cyber Security </strong>incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this <strong>Network and Cyber Security </strong>will add extra value to your resume to stand out to potential employers.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Network and Cyber Security,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this <strong>Network and Cyber Security </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>What other courses are included with this Network and Cyber Security?</strong></p> <ul> <li><strong>Course 1: CompTIA Networking - Level 4<br /></strong></li><li><strong>Course 2: Level 3 Cyber Security<br /></strong></li><li><strong>Course 3: Secure Programming of Web Applications<br /></strong></li><li><strong>Course 4: Linux for Absolute Beginners!<br /></strong></li><li><strong>Course 5: Ethical Hacking<br /></strong></li><li><strong>Course 6: Functional Skills IT<br /></strong></li><li><strong>Course 7: Complete Windows 10 Troubleshooting for IT HelpDesk<br /></strong></li><li><strong>Course 8: Information Management<br /></strong></li><li><strong>Course 9: GDPR Data Protection Level 5<br /></strong></li><li><strong>Course 10: Decision Making and Critical Thinking</strong></li></ul> <p>As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the <strong>Network and Cyber Security</strong> to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere.</p> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Network and Cyber Security:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable and in-demand skills without leaving your home.</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul> <ul> <li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p><strong>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. </strong></p><p>Curriculum</p> <p><strong>Course 1: Network Security Level 2<br /></strong></p> <ul> <li>Security and Risk Management</li><li>Asset Security</li><li>Security Engineering</li><li>Communication and Network Security</li><li>Identity and Access Management</li><li>Security Assessment and Testing</li><li>Security Operations</li><li>Software Development Security</li></ul> <p><strong>Course 2: CompTIA Networking - Level 4</strong></p> <p><strong>Course 3: Level 3 Cyber Security<br /></strong></p> <ul> <li>FUNDAMENTALS OF NETWORKING</li><li>GETTING STARTED WITH CYBER SECURITY</li><li>LET'S BEGIN - THE FUNDAMENTALS OF CYBER SECURITY</li><li>DIVING DEEP INTO CYBER SECURITY</li><li>TYPES OF ACTORS, ATTACKS, MALWARE AND RESOURCES</li><li>FIREWALLS AND ANTIVIRUS</li><li>KEY SECURITY CONCEPTS<strong><br /></strong></li></ul> <p><strong>Course 4: Secure Programming of Web Applications<br /></strong></p> <ul> <li>Section 01: Introduction</li><li>Section 02: Well-known Vulnerabilities and Secure Programming</li><li>Section 03: Conclusion and Summary</li></ul> <p><strong>Course 5: Linux for Absolute Beginners!<br /></strong></p> <ul> <li>Introduction to Linux</li><li>Linux Installation</li><li>Linux Command Line Interface (CLI) Essentials</li><li>Advanced CLI Usage</li><li>Linux Development Tools</li><li>Web Development Project</li><li>Web Server Setup, Host Cofiguration and App Deployment</li><li>Linux User Management</li><li>Linux Network Administration</li></ul> <p><strong>Course 6: Ethical Hacking<br /></strong></p> <ul> <li>Introduction to Ethical Hacking</li><li>Reconnaissance - Surveying the Attack Surface</li><li>Scanning and Enumeration - Getting Down to Business</li><li>Network Presence</li><li>Attacking</li><li>Web Hacking</li><li>Social Engineering - Hacking Humans</li></ul> <p><strong>Course 7: Functional Skills IT<br /></strong></p> <ul> <li>Section 1: Introduction</li><li>Section 2: Information Technology</li><li>Section 3: Components of IT</li><li>Section 4: Hardware</li><li>Section 5: Operating System</li><li>Section 6: Application/Software</li><li>Section 7: Networking</li><li>Section 8: Security</li><li>Section 9: Traffic Flow &amp; Enterprise Level IT Components</li><li>Section 10: Storage</li><li>Section 11: Database</li><li>Section 12: Virtualisation &amp; Cloud</li><li>Section 13: Management &amp; Other IT Jobs</li></ul> <p><strong>Course 8: Complete Windows 10 Troubleshooting for IT HelpDesk<br /></strong></p> <ul> <li>Section 01: Course Introduction</li><li>Section 02: Prepare Virtual Test Lab</li><li>Section 03: Installing Windows OS with Multiple Media</li><li>Section 04: System Troubleshooting without Reboot</li><li>Section 05: Optimize System Performance (Fix Slowness Issue)</li><li>Section 06: Active Directory Server Setup (Optional)</li><li>Section 07: Active Directory Introduction</li><li>Section 08: File System Related Troubleshooting</li></ul> <p><strong>Course 9: Information Management<br /></strong></p> <ul> <li>Module 01: Introduction to Information Management</li><li>Module 02: Information Management Strategy</li><li>Module 03: Databases and Information Management</li><li>Module 04: Management Information Systems (MIS)</li><li>Module 05: Auditing Information Systems</li><li>Module 06: Ethical and Social Issues and Data Protection</li></ul> <p><strong>Course 10: GDPR Data Protection Level 5<br /></strong></p> <ul> <li>Module 01: GDPR Basics</li><li>Module 02: GDPR Explained</li><li>Module 03: Lawful Basis for Preparation</li><li>Module 04: Rights and Breaches</li><li>Module 05: Responsibilities and Obligations</li></ul> <p><strong>Course 11: Decision Making and Critical Thinking</strong></p> <ul> <li>Module 01: Introduction to Critical Thinking</li><li>Module 02: Critical Thinking and the Judgment of Claims</li><li>Module 03: Benefits and Barriers of Critical Thinking</li><li>Module 04: Importance of Critical Thinking</li><li>Module 05: Recognising a Critical Thinker</li><li>Module 06: What Are the Critical Thinking Steps?</li><li>Module 07: Critical Thinking Strategies</li><li>Module 08: Problem-Solving Through Critical Thinking</li><li>Module 09: Decision Making with Critical Thinking</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        125 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Network and Cyber Security

<div>
	<h3><b>Description:</b></h3>
<p><span>Microsoft Excel is one of the most popular spreadsheet programs in the world and is used throughout every single type of business out there. This program is designed to help people analyze large amounts of data through tabulation, charts, graphs and more. If you want to start learning about this program, then this Microsoft Excel 2010 for Beginners is for you.</span></p>
<p><span>This is a basic course designed to help you get familiarized with the workings of Microsoft Excel. You will first start with simple tasks like opening and closing excel and work in worksheets. You will then start reviewing excel data and printing them as well. This course will help you further by teaching you to build formulas, functions and utilize time-saving tools. Finally, you will also look into formatting from both a beginner and advanced perspective.</span></p>
<p><span>This is a great course for anyone that wants to learn about MS Excel and would prove invaluable if you want to use it for problem-solving through data analysis. So what are you waiting for, get this course now to make your life easier?</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Professionals who want to learn how to use Microsoft Office Excel.</span></li>
<li><span>People who have a need to analyze and organise large amounts of data.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds.</span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.</span></li>
<li><span>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result;</span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>Microsoft Excel 2010 for Beginners  is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as:</span></p>
<ul>
<li><span>Accounting</span></li>
<li><span>Management consultant</span></li>
<li><span>Investment Banking Analyst</span></li>
<li><span>Marketing</span></li>
<li><span>Engineering</span></li>
<li><span>Academics</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Microsoft Excel 2010 for Beginners</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Opening and Closing Excel</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Your First Worksheet</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Working with Excel Files</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Viewing Excel Data</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Printing Excel Data</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Building Formulas</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Using Excel Functions</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Using Time Saving Tools</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Formatting Your Data</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Advanced Formatting Tools</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Activities</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Activities-Microsoft Excel 2010 for Beginners</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Microsoft Excel 2010 for Beginners</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Microsoft Excel 2010 for Beginners</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Microsoft MS-700

Microsoft Certification

Microsoft AZ-900

Microsoft Excel

Microsoft Office

Microsoft AZ-303

Microsoft Excel 2010 for Beginners

<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Overview</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>By enroling in Dealing With Difficult People Training Course, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Dealing With Difficult People Training Course course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Dealing With Difficult People Training Course course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Dealing With Difficult People Training Course Program.</span></p><p><span>So enrol in our Dealing With Difficult People Training Course course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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							<p><span>Enroling in this Dealing With Difficult People Training Course course can improve your Dealing With Difficult People Training Course perspective, regardless of your skill levels in the Dealing With Difficult People Training Course topics you want to master. If you're already a Dealing With Difficult People Training Course expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Dealing With Difficult People Training Course insights that will help you make the most of your time. This Dealing With Difficult People Training Course course will act as a guide for you if you've ever wished to excel at Dealing With Difficult People Training Course.</span></p>						</div>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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							<p><span>This Dealing With Difficult People Training Course course is a great place to start if you're looking to start a new career in Dealing With Difficult People Training Course field. This training is for anyone interested in gaining in-demand Dealing With Difficult People Training Course proficiency to help launch a career or their business aptitude. </span></p>						</div>
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							<p><span>The Dealing With Difficult People Training Course course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Dealing With Difficult People Training Course, without any fuss.</span></p>						</div>
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							<p><span>This Dealing With Difficult People Training Course training will assist you develop your Dealing With Difficult People Training Course ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Dealing With Difficult People Training Course professional story and personalise your path to a new career. Furthermore, developing this Dealing With Difficult People Training Course skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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					<td>Module 01:  Difficult Promo</td>
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Dealing With Difficult People Training Course

<p>Are you ready to ignite your career in the world of mechanical engineering? In the UK, professionals in this field can enjoy rewarding opportunities with average annual salaries ranging from £30,000 to £60,000+. Imagine yourself at the forefront of innovation, designing and creating cutting-edge machinery that shapes our modern world. Introducing our captivating bundle of courses: "Mechanical Engineering with MET Technician."</p><p>This extraordinary bundle combines two essential courses designed to provide you with a comprehensive skill set in mechanical engineering and MET (Motorcycle, Electronics, and Technology) technician expertise. Expand your horizons, unleash your creativity, and become a driving force in the world of mechanical engineering and MET technology. Join us on this captivating journey, where innovation and expertise converge to shape the future of technology.</p><p>Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p><strong>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</strong></p><p><strong>The courses in this bundle include:</strong></p><ol><li><strong>Mechanical Engineering</strong></li><li><strong>MET Technician</strong></li></ol><p><strong>Learning Outcomes:</strong></p><p>By completing the "Mechanical Engineering with MET Technician" bundle, you will achieve the following combined learning outcomes:</p><ul><li>Develop a comprehensive understanding of mechanical engineering principles, including mechanics, thermodynamics, and materials science.</li><li>Acquire practical skills in designing, analysing, and optimising mechanical components and systems.</li><li>Master the techniques and tools required to diagnose, repair, and maintain a wide range of motor vehicles.</li><li>Gain proficiency in using diagnostic equipment and software to identify and rectify faults in electrical and mechanical systems.</li><li>Enhance your problem-solving and critical thinking abilities to develop innovative engineering solutions.</li><li>Apply ethical and safety standards in mechanical engineering and MET Technician.</li></ul><p>This extraordinary bundle, Mechanical Engineering and MET Technician, brings together two essential courses that will equip you with the knowledge and skills required to excel in the dynamic world of mechanical engineering.</p><p>In the <strong>Mechanical Engineering</strong> course, you will delve into the principles of mechanics, thermodynamics, and materials science, gaining a deep understanding of how machinery and systems work. From designing and analysing mechanical components to creating innovative solutions, this course will ignite your passion for engineering and equip you with the tools to bring your ideas to life.</p><p>The <strong>MET Technician</strong> course focuses on mastering the skills required to diagnose, repair, and maintain a wide range of motor vehicles. You will learn the intricacies of electrical and mechanical systems, gaining hands-on experience in using diagnostic equipment and carrying out precise repairs. In addition, this course will develop your expertise as a highly sought-after MET Technician, from identifying and rectifying faults to conducting thorough vehicle inspections.</p><p>By enrolling in this bundle, you are investing in your professional growth and positioning yourself for a rewarding career in mechanical engineering and MET Technician. Whether you aspire to work in automotive manufacturing, aerospace, or any industry that relies on machinery, the knowledge and skills gained from these courses will set you apart. So join us on this captivating journey, expand your engineering horizons, and become a driving force in the world of mechanical engineering.</p><h2>
        
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                            <p>It is suitable for:</p><ul><li>Engineering enthusiasts seek to understand mechanical systems and their design comprehensively.</li><li>Individuals interested in working as automotive technicians, MET Technicians, or vehicle maintenance professionals.</li><li>Mechanical engineering graduates looking to enhance their practical skills and expand their career opportunities.</li><li>Professionals in related fields who wish to transition into the mechanical engineering or vehicle maintenance sector.</li><li>Those passionate about hands-on work and enjoy solving complex engineering challenges.</li></ul>
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                            <p>People tend to pursue these career paths in this sector:</p><ul><li>Mechanical Engineer: £30,000 - £50,000 per year</li><li>Automotive Engineer: £25,000 - £45,000 per year</li><li>Vehicle Design Engineer: £30,000 - £60,000 per year</li><li>MET Technician: £20,000 - £35,000 per year</li><li>Maintenance Engineer: £25,000 - £45,000 per year</li><li>Automotive Technician: £18,000 - £30,000 per year</li><li>Project Engineer: £30,000 - £55,000 per year</li></ul>
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                                    <h4>Certificate Of Completion</h4>
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            Hard copy certificate -
            £9.99
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            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing <strong>Mechanical Engineering</strong> and <strong>MET Technician</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

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Mechatronics

Mechanical Engineering

Design & Technology Courses (DT)

Engineering Construction Industry Training (ECITB)

Automotive Engineering

Mechanical Engineer

Mechanical Engineering with MET Technician

<div> <div>     </div> <div>  <p>Master the skills you need to propel your career forward in leadership and management. Equip yourself with the essential knowledge and skillset that make you a confident leader or manager and take your career to the next level. This comprehensive course is designed to help you reach your professional goals.</p> <p>The skills and knowledge that you will gain through studying this leadership diploma course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This comprehensive course will teach you the theory of effective leadership and management practice and equip you with the essential skills, confidence and competence to assist you in the leadership and management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in leadership and management.</p> <p>Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for leadership and management professionals who are aspiring to specialise in leadership and management. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV.</p> <p>Enrol today and take the next step towards your personal and professional goals.</p> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Personal Effectiveness - How To Be An Awesome Professional</td> </tr> <tr> <td><i></i></td> <td> Monday: Self-confidence </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Tuesday: Personal Time Management </td> <td> </td> <td><span><i></i> 00:10:00</span></td> </tr> <tr> <td><i></i></td> <td> Wednesday: Assert Yourself </td> <td> </td> <td><span><i></i> 00:10:00</span></td> </tr> <tr> <td><i></i></td> <td> Thursday: Problem Solving </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Friday: Presenting </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td colspan="4">Managing Individuals - How To Get the Best From Your People</td> </tr> <tr> <td><i></i></td> <td> Monday: Goal Setting </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Tuesday - Delegation </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Wednesday: Feedback </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Thursday: Poor Performance </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Friday: Coaching </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td colspan="4">Communication Skills - How To Make Your Management Voice Heard</td> </tr> <tr> <td><i></i></td> <td> Monday: Listening </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Tuesday - Motivating </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Wednesday: Meetings </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Thursday: Negotiating </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Friday: Conflict </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td colspan="4">Team Management - How To Create and Keep A High Performance Team</td> </tr> <tr> <td><i></i></td> <td> Monday: The Power of Teams </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Tuesday: Team Development </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td><i></i></td> <td> Wednesday: Team Maintenance </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Thursday: The Four Essentials of Team Management </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Friday: Team Meetings </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td colspan="4">Manager's Toolkit - How To Adapt To Whatever The Job Throws At You</td> </tr> <tr> <td><i></i></td> <td> Monday: Emotional Intelligence </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Tuesday: Transactional Analysis </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td><i></i></td> <td> Wednesday - The SCOPE Process </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Thursday: Selecting Management Styles </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Friday: The Powerhouse Loop </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

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Agile

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Kanban

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Early Bird

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

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