Name: Know Your Customer (KYC) - CPD Certified
Price: 51 GBP
Availability: InStock

<p><strong>[Updated 2024]</strong></p><p><strong>**Special Sales Discount: Get 2 Free PDF &amp; HARDCOPY Certificates + Free Autism Awareness Course**</strong></p><p>The demand for SEN Teaching Assistants and teachers is on the rise with the increasing number of SEN pupils in the UK. Start a fulfilling career in this field with the SEN Teaching Assistant with Autism course. Get quality training and kickstart a thriving career in this high-demand sector.</p><p>In this comprehensive SEN Teaching Assistant with Autism online training, you will get an overall introduction to different special educational needs. The course will educate you on the methodologies used for SEN teaching. Through this SEN Teaching Assistant course, you will acquire the skills to support the learning of children with special educational needs. In addition, it will teach you the techniques to establish effective communication with the SEN pupils. The SEN Teaching Assistant course will also cover detailed lessons on social, emotional and mental health difficulties and help you identify them.</p><p><strong>Key Features of SEN Teaching Assistant + Autism Course</strong></p><ul><li>CPD Accredited SEN Teaching Assistant + Autism Course</li><li>Instant e-certificate and hard copy included</li><li>Fully online, interactive SEN Teaching Assistant course with audio voiceover</li><li>Self-paced laptop/tablet/smartphone-friendly learning</li><li>24/7 Learning support and assistance</li></ul><p>When you complete the SEN Teaching Assistant course, you will receive a<strong> Free CPD-accredited certificate</strong>. This certificate will prove your competence in this area and boost your CV. So, enrol now and start learning!</p><p>You will learn how to provide learning support that is tailored to each individual's needs, deepening your knowledge of the obstacles to learning associated with each disorder. This SEN Teaching Assistant course includes case studies and theoretical exercises to give you knowledge that can be applied in a real-world context, preparing you for a rewarding future in the teaching industry.</p><p><strong>SEN Teaching Assistant Course Curriculum</strong></p><ul><li>Module 01: Special Education Needs (SEN) An Overview</li><li>Module 02: SEN Support</li><li>Module 03: High-Quality Teaching for Pupils with SEN</li><li>Module 04: SEN Teaching Methodologies</li><li>Module 05: Communication and Interaction</li><li>Module 06: Cognition and Learning</li><li>Module 07: Social, Emotional, and Mental Health Difficulties</li><li>Module 08: Sensory or Physical Needs</li><li>Module 09: Working in Partnership</li></ul><p><strong>Autism Course Curriculum</strong></p><ul><li>Module 1: Autism Spectrum Disorder (ASD)</li><li>Module 2: Learning Difficulties Related to Autism</li><li>Module 3. Autism Diagnosis</li><li>Module 4. Cognitive Approaches in Autism</li><li>Module 5. Dealing with Autistic Individuals</li><li>Module 6. Other Considerations for Dealing with Autistic Individuals</li><li>Module 7. Engagement in Autism Awareness</li></ul><p><strong>Our SEN Teaching Assistant course provides you with the abilities to:</strong></p><ul><li>Grasp a clear understanding of different types of special educational needs</li><li>Know how to provide learning support to students with special educational needs</li><li>Familiarise yourself with SEN teaching methodologies</li><li>Develop the skills to build effective communication with the SEN students</li><li>Learn to identify social, emotional, and mental health difficulties</li></ul><p><strong>Accreditation</strong></p><p>This SEN Teaching Assistant is <strong>CPD Certification Service (CPD UK) Accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning<br />Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your SEN Teaching Assistant course, you will immediately be sent a <strong>Free digital certificate</strong>. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p><strong>Assessment</strong></p><p>At the end of the SEN Teaching Assistant course, there will be an online assessment, which you will need to pass to complete the course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This SEN Teaching Assistant course is suitable for</p><ul><li>Individuals who desire to pursue a career in the teaching sector</li><li>Existing professionals who wish to enhance their skills and abilities</li><li>Anyone interested to know more about SEN Teaching Assistant</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The SEN Teaching Assistant course will equip you with a clear understanding of SEN. After completing the course, you will be able to explore careers such as</p><ul><li>SEN Teaching Assistant (£21,000-£34,000 per year)</li><li>SENCO (£31,000-£52,000 per year)</li><li>Teacher (£31,000-£45,000 per year)</li><li>Learning Support Assistant (£20,000-£30,000 per year)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Express

SEN Teaching Assistant Diploma Level 3 with Autism Course

General Admission

<p><strong>**Disability Awareness &amp; Inclusion Training - CPD Accredited Course - Free Certificate**</strong></p><p>According to the World Health Organization (WHO), more than 1 billion people, or around 15% of the world's population, live with some form of disability. In a world where diversity is the heartbeat of progress, understanding and embracing differences is not just a choice, but a necessity.</p><p>Picture a workplace where every individual, regardless of their unique abilities, is an integral part of a harmonious symphony, contributing their best. Our comprehensive training unfolds like a captivating narrative, delving into the core of Disability Awareness and Inclusion.</p><p>Step into a realm where the very concept of disability is not just understood but celebrated. Discover the intricacies of legal frameworks surrounding disability and unravel the diverse models that shape our perception. With a seasoned guide, navigate through the nuanced art of managing workers with disabilities, fostering an environment where potential knows no bounds.</p><p>Finally, find yourself in the climax, as the spotlight shines on creating an inclusive workplace - a place where differences aren't just acknowledged but cherished. Join us in this transformative narrative, as we craft a tale of empowerment, acceptance, and the boundless strength that lies in diversity.</p><p><strong>Key Features of Disability Awareness &amp; Inclusion Training Course:</strong></p><ul><li>This Disability Awareness &amp; Inclusion Training Course is CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases of Disability Awareness &amp; Inclusion Training Course.</li></ul><p><strong>Course Curriculum of Disability Awareness &amp; Inclusion Training Course:</strong></p><ul><li><strong>Module 01:</strong> Concept of Disabilities and Inclusion</li><li><strong>Module 02:</strong> Disability and The Law</li><li><strong>Module 03:</strong> Models of Disability</li><li><strong>Module 04:</strong> General Duties of Workers' Representatives</li><li><strong>Module 05:</strong> Ensuring Health and Safety for Disabled People</li><li><strong>Module 06:</strong> Managing Workers with Disabilities</li><li><strong>Module 07:</strong> Effective Communication Strategies with Disabled People</li><li><strong>Module 08:</strong> Recruiting People with Disabilities</li><li><strong>Module 09:</strong> Promotion</li><li><strong>Module 10:</strong> Creating an Inclusive Workplace</li></ul><p><strong>Learning Outcomes of Disability Awareness &amp; Inclusion Training Course:</strong></p><ul><li>Grasp the diverse Concept of Disabilities, fostering a culture of inclusivity.</li><li>Navigate the legal landscape, understanding Disability and The Law intricacies.</li><li>Explore varied Models of Disability, shaping a nuanced perspective.</li><li>Comprehend the pivotal General Duties of Workers' Representatives for workplace cohesion.</li><li>Ensure Health and Safety for Disabled People, creating a secure environment.</li><li>Master Effective Communication Strategies, fostering connections with disabled individuals.</li></ul><p><strong><br /></strong><strong>Accreditation</strong></p><p>This Disability Awareness &amp; Inclusion Training course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this Disability Awareness &amp; Inclusion Training course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Disability Awareness &amp; Inclusion Training Course:</strong></p><ul><li>Employers and HR Professionals can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Educators and School Staff can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Healthcare Professionals can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Community Leaders can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Customer Service Representatives can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Service Providers: To enhance services for individuals can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Students and General Public can enroll this Disability Awareness &amp; Inclusion Training Course</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Inclusive Recruitment Specialist</li><li>Disability Rights Advocate</li><li>Workplace Diversity Coordinator</li><li>Health and Safety Officer</li><li>Communication Accessibility Consultant</li><li>Inclusion and Diversity Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Disability Awareness & Inclusion Training Course

<p>Take the spotlight and unlock your potential as a charismatic TV presenter with our comprehensive course. Discover the qualifications and essential skills to captivate audiences and command the camera. From mastering the art of speaking in front of the lens to honing your interviewing techniques, this course provides the pathway to success in the exciting world of television presenting.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a clear understanding of the role and responsibilities of a TV presenter.</li><li>Identify the essential qualifications and skills needed to excel in the field.</li><li>Develop confidence and effective communication techniques for on-camera presentations.</li><li>Master the use of talk-back and teleprompter systems.</li><li>Create a professional showreel that highlights your presenting abilities.</li><li>Acquire interviewing and scripting techniques for engaging and informative TV segments.</li></ul><p>Welcome to the TV Presenter Qualifications and Skills course, where we embark on a transformative journey into television presenting. This comprehensive program is designed to equip aspiring presenters with the essential knowledge and skills to make a lasting impact on-screen.</p><p>Throughout the modules, you will delve into the world of TV presenting, exploring the role and responsibilities of a presenter. You will learn about the qualifications and skills necessary to thrive in this competitive industry, including captivating an audience, effective communication, and adapting to different show formats.</p><p>Speaking in front of the camera is an art, and this course will guide you in developing the confidence and techniques needed to excel in this medium. From controlling your voice and body language to connecting with viewers through the lens, you will master the art of engaging on-camera presentations.</p><p>Additionally, you will delve into the intricacies of talk-back and teleprompter systems, gaining the skills to seamlessly deliver your lines and maintain a natural flow during broadcasts. You will also learn the art of creating an impressive showreel that showcases your presenting abilities and highlights your unique style.</p><p>CTA: Enroll now in the TV Presenter Qualifications and Skills course and take the first step towards a rewarding career in television presenting. Whether you aspire to host your show, report on breaking news, or interview fascinating personalities, this course will provide the knowledge and skills you need to succeed in the dynamic world of TV presenting.</p><p><strong>Certification</strong></p><p>Upon successful completion of the course, all learners will be eligible to receive a certificate titled <strong>TV Presenter Online Course</strong> to acknowledge their achievement. We are delighted to offer two formats for your certificate: PDF and Hardcopy.</p><ul><li><strong>PDF Certificate:</strong> This digital version of your certificate will be available for you to download and print for totally <strong>FREE</strong>. </li><li><strong>Hardcopy Certificate (UK Delivery):</strong> For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</li><li><strong>Hardcopy Certificate (International Delivery): </strong>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>. </li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for the following:</p><ul><li>Aspiring TV presenters seeking to enter the industry</li><li>Journalists or media professionals looking to transition into presenting roles</li><li>Individuals with a passion for communication and a desire to captivate audiences</li><li>Content creators and influencers aiming to expand their presence into television</li><li>Public speakers or performers seeking to enhance their on-camera skills</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will be beneficial for anyone looking to pursue a career as:</p><ul><li>Entry-level TV Presenter (£15,000 - £30,000 per year)</li><li>Experienced TV Presenter (£30,000 - £80,000 per year)</li><li>TV Show Host (£20,000 - £100,000+ per year)</li><li>News Anchor (£25,000 - £80,000+ per year)</li><li>Celebrity Presenter (£50,000 - £1,000,000+ per year)</li><li>Programme Director or Producer (£30,000 - £100,000+ per year)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery): </strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

TV Presenter Qualifications and Skills: Pathway to Success Course

<p><strong>Communication Skills Training</strong></p><p>This <strong>Communication Skills Training </strong>Course is designed for professionals who want to thrive in their profession. The qualification provides all of the necessary skills and knowledge to specialise in the field of communication. You will learn real-life knowledge and expertise from the industry experts and practitioners from this course.</p><p>This <strong>Communication Skills Training </strong>Course elaborates how to improve your competency as a person in your profession while also outlining essential career insights in this sector. Consequently, you will get to strengthen your knowledge and skills with this course; on the other hand, see a clearer picture of your career growth in future. Thus, by the end of the <strong>Communication Skills Training </strong>Course, you can equip yourself with the essentials to keep you afloat in the competition.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Communication Skills Training</strong> course, you will be able to:</p><ul><li>Identify common communication problems.</li><li>Develop skills to ask questions that give you the information you need.</li><li>Learn what your non-verbal messages are telling others.</li><li>Develop skills to listen actively and be empathetic to others.</li><li>Enhance your ability to handle difficult situations.</li><li>Deal with situations assertively.</li><li>Communicate effectively in a business and non-business environment.</li><li>Reduce communication barriers in the workplace and beyond.</li><li>Apply the techniques learned in this course to enhance your conversational skills.</li><li>Strengthen working and personal relationships through powerful communication.</li><li>Speak with clarity, confidence and eloquence in group discussions.</li><li>Identify the different forms of communication and ways of communicating.</li></ul><p><strong>Why Choose Communication Skills Training Bundle Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Courses are included in this Communication Skills Training Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Communication Skills Training</li><li><strong>Course 02: </strong>Level 5 Retail Management Course<strong><br /></strong></li><li><strong>Course 03:</strong> Level 2 Customer Service</li></ul><p><strong>[ Note: Free PDF certificate will provide as soon as completing the Communication Skills Training Course ]</strong></p> <p><strong>Communication Skills Training</strong></p><p><strong>Course Curriculum of Communication Skills Training</strong></p><ul><li>Module 1: Introduction to Communication</li><li>Module 2: The Communication Skills</li><li>Module 3: Different Types of Communication</li><li>Module 4: Different Methods of Communication</li><li>Module 5: Styles of Communication</li><li>Module 6: Barriers to Communication</li><li>Module 7: Assessing Communication Competence: Relevant Criteria</li><li>Module 8: Seven Actions for Effective Communication</li><li>Module 9: Do's and Don'ts of Effective Communication</li></ul><p><strong>Assessment Method of Communication Skills Training</strong></p><p>After completing each module of the Communication Skills Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Communication Skills Training</strong></p><p>After completing the MCQ/Assignment assessment for this Communication Skills Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Communication Skills Training</strong></p><p>This Communication Skills Training Course is suitable for those who work in or aspire to work in the following professions:</p><ul><li>Sales Managers</li><li>HR Assistants</li><li>Business Owners &amp; Entrepreneurs</li><li>Public Speakers</li><li>Administrative Assistant</li><li>Administrative Coordinator</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Communication Skills Training</strong></p><p>There are <strong>no specific</strong> requirements for Communication Skills Training course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this Communication Skills Training course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Communication Skills Training</strong></p><p>This Communication Skills Training course will help you improve your CV and employability. Furthermore, the knowledge gained from this Communication Skills Training course will be essential for working effectively in a complex and diverse workforce.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Professional Skills

Business Communication Skills

Professional Skills Course (PSC)

Business Communication

Trainers Course

Communication Skills

Communication Skills Training

<p>Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount.</p><p>This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions.</p><p>The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Customer Support Course</li><li>Free Certificate from Reed</li><li>CIQ Approved Customer Support Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> Introduction to Call Centre</li><li><strong>Module 02:</strong> Traits of a Call Centre Agent</li><li><strong>Module 03:</strong> Agent and Customer Relationship</li><li><strong>Module 04:</strong> Telephone Etiquettes</li><li><strong>Module 05:</strong> Communication Skills</li><li><strong>Module 06:</strong> Scripts and Negotiation Techniques</li><li><strong>Module 07:</strong> Managing Difficult Customers</li><li><strong>Module 08:</strong> Call Centre Metrics and Benchmarking</li><li><strong>Module 09:</strong> Call Centre Technology and Trends</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop strong customer rapport for enhanced service delivery and satisfaction.</li><li>Perfect telephone etiquette to create a positive and professional impression.</li><li>Acquire effective communication skills for seamless customer-agent interactions.</li><li>Hone negotiation techniques within scripted scenarios for optimal outcomes.</li><li>Navigate challenging customer situations with confidence and strategic proficiency.</li><li>Interpret call centre metrics to drive performance and achieve benchmarked success.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Customer Support Training <span>1:58:15</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 1: Introduction to Call Centre</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>13:52</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 2: Traits of a Call Centre Agent</span>

                                                    <span>13:07</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 3: Agent and Customer Relationship</span>

                                                    <span>15:02</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 4: Telephone Etiquettes</span>

                                                    <span>10:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 5: Communication Skills</span>

                                                    <span>13:15</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 6: Scripts and Negotiation Techniques</span>

                                                    <span>12:40</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 7: Managing Difficult Customers</span>

                                                    <span>09:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 8: Call Centre Metrics and Benchmarking</span>

                                                    <span>16:18</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 9: Call Centre Technology and Trends</span>

                                                    <span>13:49</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for:</p><ul><li>Aspiring customer service professionals seeking skills enhancement.</li><li>Call centre agents eager to refine their customer interaction capabilities.</li><li>Team leaders aiming to elevate their team's customer satisfaction scores.</li><li>Customer support managers focused on improving overall team performance.</li><li>Individuals in roles requiring mastery of call centre dynamics and metrics.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are:</p><ul><li>Customer Service Representative - £18K to 25K/year</li><li>Call Centre Team Leader - £22K to 30K/year</li><li>Customer Support Manager - £30K to 40K/year</li><li>Technical Support Specialist - £20K to 28K/yr</li><li>Customer Experience Analyst - £25K to 35K/yr</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Customer Support Training

<p><strong>***Get your Level 3 Diploma in Business Administration - 8 Courses only for £50***</strong></p><p>___________________________________</p><p>Are you ready to unlock the doors to success in the dynamic world of business administration? Look no further! Our comprehensive Business Administration Course is designed to empower you with the knowledge, skills, and confidence needed to thrive in today's competitive business landscape.</p><p><strong>This Business Administration bundle includes the following courses:</strong></p><ul><li><strong>Course 01: </strong>Business Administration</li><li><strong>Course 02: </strong>HR Management Course</li><li><strong>Course 03: </strong>Strategic Business Management</li><li><strong>Course 04: </strong>Communication Skills Training</li><li><strong>Course 05: </strong>Data Protection<strong><br /></strong></li><li><strong>Course 06: </strong>Workplace Professionalism Certificate Course</li><li><strong>Course 07: </strong>Stress Management</li><li><strong>Course 08:</strong> Health and Safety Level 2</li></ul><p><strong>Key Features of this Business Administration course bundle:</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this Business Administration </strong><strong>course to excel!</strong></p><p>Unlock the keys to seamless HR Management and mastering the art of Strategic Management in Business Administration. Hone your communication finesse through our Communication Skills Training, ensuring you're heard with clarity and impact. Navigate the digital landscape confidently with our Data Protection module, safeguarding information in an interconnected world.</p><p>Elevate your workplace ethos with the Workplace Professionalism Certificate Course, where integrity meets efficiency. Tackle the stressors of modern work life head-on with our Stress Management course, cultivating resilience for sustained success. Prioritise safety with our Health and Safety, fostering a secure work environment.</p><p>This holistic bundle propels you toward a comprehensive skill set, positioning you as a dynamic force in the ever-evolving business landscape. Embrace growth, embrace excellence - your journey to professional mastery starts here.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Efficiently manage business operations with advanced Business Administration techniques.</li><li>Navigate complex HR challenges adeptly through comprehensive HR Management strategies.</li><li>Develop strategic acumen for informed decision-making with Strategic Business Management expertise.</li><li>Master clear and impactful communication through dedicated Communication Skills Training.</li><li>Ensure data security and compliance with in-depth knowledge of Data Protection.</li><li>Cultivate a professional work environment with Workplace Professionalism and Health and Safety.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including this Level 3 Diploma in Business Administration course bundle, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Business Administration.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Level 3 Diploma in Business Administration course bundle, you will immediately be sent digital certificates for this Business Administration bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Disclaimer: </strong>This Level 3 Diploma in Business Administration course bundle can be taken by anyone who wants to understand more about the topic. With the aid of this Business Administration course, you will be able to grasp the fundamental knowledge and ideas. These courses doesn't provide any professional qualifications. Additionally, this Level 3 Diploma in Business Administration course bundle is ideal for:</p><ul><li>Individuals aspiring for adept business administration knowledge and competence.</li><li>Those seeking insights into HR management principles and practices.</li><li>Professionals aiming to grasp strategic business administration management intricacies.</li><li>Individuals desiring effective communication skills for diverse workplace scenarios.</li><li>Anyone interested in understanding data protection and workplace professionalism.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Level 3 Diploma in Business Administration. You just need to have an interest in Business Administration.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Level 3 Diploma in Business Administration Course Bundle you will have a variety of careers to choose from. The following job sectors of Business Administration are:</p><ul><li>Administrative Officer</li><li>HR Coordinator</li><li>Business Development Executive</li><li>Data Protection Officer</li><li>Strategic Planning Analyst</li><li>Workplace Safety Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost <strong>£3.99</strong> in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10.</strong><br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Business Administration - Essential Skills Course

<p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now</strong></p><p>Did you know that the legal sector is projected to grow by 4.1% annually over the next five years? As demand for legal services increases, so does the need for qualified legal professionals. With our Diploma of Paralegal bundle, you can gain the skills and knowledge needed to stand out in a competitive job market.</p><p>Our courses are designed to provide you with an in-depth understanding of the legal sector, enabling you to confidently navigate complex legal procedures and regulations. You will learn the fundamentals of legal secretary, how to handle confidential information, document control, and bookkeeping, among other vital skills. By the end of this course bundle, you will have a sound understanding of the laws, regulations, and practices that govern the legal sector, enabling you to excel in your role as a paralegal.</p><p>Whether you're a recent graduate or a seasoned professional, our online courses are designed with your convenience in mind. Study at your own pace and from anywhere in the world, with both hardcopy and PDF certificates provided upon completion. Plus, gain access to our exclusive SID platform, offering a range of resources to help you on your career journey.</p><p>Invest in your future and take the first step towards becoming a legal expert. Join our Diploma of Paralegal bundle today and unlock your true potential. With the legal sector growing at a rapid pace, there's never been a better time to enhance your skills and stand out from the crowd. Enrol right now!</p><p><strong>Learning Outcomes of Diploma of Paralegal (Online Legal Secretary Course):</strong></p><p>Upon completion of the courses, you will be able to:</p><ul><li>Gain a comprehensive understanding of key legal concepts</li><li>Develop skills in employment law, contracts, compliance, and data protection</li><li>Master financial investigation, fraud management, and bookkeeping</li><li>Learn decision-making and critical thinking skills</li><li>Develop leadership and management skills</li><li>Master Microsoft Office Essentials</li><li>Gain an understanding of positive psychology and workplace confidentiality</li><li>Develop skills in document control and information security</li></ul><p><strong>This Legal Secretary Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01: </strong>Legal Secretary</li><li><strong> Course 02: </strong>Employment Law Level 3</li><li><strong> Course 03: </strong>Law and Contracts - Level 2</li><li><strong> Course 04: </strong>Compliance Training Level 2</li><li><strong> Course 05: </strong>GDPR Data Protection Level 5</li><li><strong> Course 06: </strong>Workplace Confidentiality</li><li><strong> Course 07: </strong>Document Control</li><li><strong> Course 08: </strong>Professional Bookkeeping Course</li><li><strong> Course 09: </strong>Financial Investigator</li><li><strong> Course 10: </strong>Fraud Management &amp; Anti Money Laundering Awareness Complete Diploma</li><li><strong> Course 11: </strong>Leadership &amp; Management Diploma</li><li><strong> Course 12: </strong>Level 2 Microsoft Office Essentials</li><li><strong> Course 13: </strong>Decision Making and Critical Thinking</li><li><strong> Course 14: </strong>Positive Psychology Masterclass</li></ul><p><strong>Benefits you'll get from choosing Apex Learning:</strong></p><ul><li>Pay once and get lifetime access <strong>to 14 CPD courses</strong></li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn about course at your ease - anytime, from anywhere</li><li>Study from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Legal Secretary Training expertise and essential knowledge, which will assist you in reaching your goal.</p><p>Curriculum of <strong>Bundle</strong></p><p><strong>Course 01: Legal Secretary</strong></p><ul><li>Understanding the Concept of Paralegal</li><li>Key Legal Terminology</li><li>Effective Communication Skills for Paralegals</li><li>The Legal Workplace &amp; Professionals</li><li>Law &amp; Legal Systems</li><li>Contract &amp; Business Law</li><li>Property Law</li><li>Wills, Probate, Estate Law</li><li>Criminal Law</li><li>Common Paralegal Legal Matters</li><li>Human Rights</li><li>Conflict and Conflict Resolution</li><li>Professional Conduct and Ethics of Paralegals</li><li>Mandatory Knowledge Fields and Survival Tips for Paralegals</li></ul><p><strong>Course 02: Employment Law Level 3</strong></p><ul><li>Basic of Employment Law</li><li>Legal Recruitment Process</li><li>Employment Contracts</li><li>Employee Handbook</li><li>Disciplinary Procedure</li><li>National Minimum Wage &amp; National Living Wage</li></ul><p>And much more...</p><p><strong>Course 03: Law and Contracts - Level 2</strong></p><ul><li>Introduction to UK Laws</li><li>Ministry of Justice</li><li>Agreements and Contractual Intention</li><li>Considerations and Capacities of Contact Laws</li><li>Terms within a Contract</li><li>Misinterpretations and Mistakes</li></ul><p>And much more...</p><p><strong>Course 04: Compliance Training Level 2</strong></p><ul><li>Introduction to Compliance</li><li>Five basic elements of compliance</li><li>Compliance Management System (CMS)</li><li>Compliance Audit</li></ul><p>And much more...</p><p><strong>Course 05: GDPR Data Protection Level 5</strong></p><ul><li>GDPR Basics</li><li>GDPR Explained</li><li>Lawful Basis for Preparation</li><li>Rights and Breaches</li><li>Responsibilities and Obligations</li></ul><p>And much more...</p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the Legal Secretary Training course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (</strong><strong>For The Title Course</strong><strong>)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p><p>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        145 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Legal Secretary Training bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Legal Secretary Training course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>These courses will be beneficial for anyone looking to pursue a career as:</p><ul><li>Legal Secretary: £16,000 to £35,000 per annum.</li><li>Paralegal: £18,000 to £45,000 per annum.</li><li>Compliance Officer: £23,000 to £60,000 per annum.</li><li>Financial Investigator: £20,000 to £70,000 per annum.</li><li>Fraud Analyst: £23,000 to £50,000 per annum.</li><li>Leadership and Management: Salary varies depending on role and experience.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Diploma of Paralegal (Online Legal Secretary Course)

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					<div><p>You won't expect the flowers without planting water and nurturing it. Children are like that, too! This uniquely designed Level 3 Diploma in Child Care - CPD Certified course will enable you to overcome the challenges as a parent to provide child support in the best possible way. This course would be excellent, even if you plan to join the health and social care industry.</p><p>This eight-module course covers the fundamentals of child care and safeguarding children. The first module also sheds light on the importance of childcare equipment. It will empower the learners to contribute more to a child's overall development. The second module is crafted to give insights into the essential guidelines regarding child care. It also increases the learner's awareness to keep the child safe from household hazards.</p><p>Module 3 will enhance the learner's foundation on child development milestones like fine motor skills, social skills, cognitive skills, and speech development. It will let the learner assist the child in their growth and development. The next Level 3 Diploma in Child Care - CPD Certified course module goes through the multiple aspects of child psychology. In the last four modules, you, as a learner, will gather knowledge to create effective communication with the child. You will also learn to manage their behaviour and ability to address public safety for the child.</p><p>Enrol in the best childcare course online to positively impact society!</p></div>
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										<span>Gain a deep knowledge of childcare principles, child development milestones, and the legal requirements of childcare</span>
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										<span>In-depth idea of child psychology, genetics, self-esteem, genetics, etc.</span>
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										<span>Ability to guide children's behaviour using effective methods</span>
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										<span>Develop an understanding of household safety like electrical safety, choking hazard prevention</span>
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										<span>Smooth communication skills with the child for fruitful interactions</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Globally recognised certificate</span>
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										<span>Open doors for career opportunities in the childcare sector</span>
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										<span>The self-paced learning feature lets you complete the course according to your time</span>
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										<span>To create a positive impact on children's lives</span>
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										<span>Basic academic knowledge</span>
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										<span>Internet connection with a smartphone or PC</span>
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Skill Up

Childminder

Child Care

Childminding

Certificate in Teaching Program (CTP)

Certificate in Further Education & Training (Cert Ed)

Continuous Professional Development (CPD)

Child care is a discipline that talks about child safety, different milestones, child development, and child psychology. Learn all of these with this course!

Level 3 Diploma in Child Care - CPD Certified

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					<div><p>Successful Business Networking Skills course is designed for any aspiring individuals who wants to enhance their networking and communication skills to fast track their career ladder. By completing the course, learners will gain an in-depth understanding of effective communication and networking strategies and techniques to succeed in their both professional and personal life.</p></div>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span>Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

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					<td colspan="4"><strong>Personal / Business Networking Skills For Maximum Success!</strong></td>
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					<td>▶</td>
					<td>Why Is Networking Powerful?</td><td><span>🕐 00:05:00</span></td>
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					<td>Networking Paradigm Shifts</td><td><span>🕐 00:03:00</span></td>
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					<td>You've Got To GIVE To GET</td><td><span>🕐 00:08:00</span></td>
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					<td>The Power Of 'Likeability'</td><td><span>🕐 00:09:00</span></td>
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					<td>Making The Connection</td><td><span>🕐 00:06:00</span></td>
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Online Course Marketing

Networking Skills

Employability Skills

Personal Networking

Successful Business Networking Skills course is designed for any aspiring individuals who wants to enhance their networking and

Successful Business Networking Skills Course

<p>Learn the entire Know Your Client (KYC) process in detail. It is a process that financial institutions and other regulated companies use to verify the identity of their clients and assess their potential risks for money laundering or financing terrorism. The goal of KYC is to prevent these illegal activities by gathering information about customers and their financial transactions. This information helps the company to understand the customer's needs, business and financial position, and any potential risks involved in working with them.</p> <p>The KYC process collects and verifies the customer's personal and financial information. It may also include ongoing monitoring of the customer's transactions to ensure that they are consistent with the information provided during the KYC process.</p> <p>KYC is an integral part of financial regulation and is required by law in many countries. Financial institutions must comply with KYC regulations to prevent money laundering and other financial crimes. KYC is also essential for customer protection, as it helps to ensure that customers are not exposed to fraud or other financial risks. So, without further ado, Enrol this exclusive bundle course today.</p> <p>Along with this AML &amp; KYC course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This AML &amp; KYC Bundle Consists of the following Premium courses:</strong></p> <ul> <li><strong></strong><strong> Course 01: </strong>Anti Money Laundering (AML) Regulation for AML Officers Diploma</li><li><strong></strong><strong> Course 02: </strong>Know Your Customer (KYC)</li><li><strong></strong><strong> Course 03: </strong>Financial Investigator</li><li><strong></strong><strong> Course 04: </strong>Level 3 Tax Accounting</li><li><strong></strong><strong> Course 05: </strong>Financial Analysis</li><li><strong></strong><strong> Course 06: </strong>English Law and Legal System Level 3</li><li><strong></strong><strong> Course 07: </strong>Compliance &amp; Business Risk Management</li><li><strong></strong><strong> Course 08: </strong>GDPR Data Protection Level 5</li><li><strong></strong><strong> Course 09: </strong>Understanding Wills and Probate Laws - Level 2</li><li><strong></strong><strong> Course 10: </strong>Effective Communication Skills</li><li><strong></strong><strong> Course 11: </strong>Decision-Making</li></ul> <p>Enrol now in AML &amp; KYC to advance your career, and use the premium study materials from<strong> Apex Learning.</strong></p> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Understand the purpose and importance of KYC in preventing money laundering and financing terrorism.</li><li>Know the key elements of a KYC process, including customer identification, risk assessment, and ongoing monitoring.</li><li>Be able to gather and verify customer information as part of a KYC process.</li><li>Understand how to use KYC information to assess a customer's risk level and determine appropriate action.</li><li>Know how to maintain and update customer KYC information as needed.</li><li>Be familiar with relevant regulations and guidelines.</li><li>Understand the role of technology in automating and streamlining the KYC process.</li></ul><p><strong>Curriculum of Bundle</strong></p> <p><strong>Course 01: Anti Money Laundering (AML) Regulation for AML Officers Diploma</strong></p> <ul> <li>Introduction to Money Laundering</li><li>Proceeds of Crime Act 2002</li><li>Development of Anti-Money Laundering Regulation</li><li>Responsibility of the Money Laundering Reporting Office</li><li>Risk-based Approach</li><li>Customer Due Diligence</li><li>Record Keeping</li><li>Suspicious Conduct and Transactions</li><li>Awareness and Training</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
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                                        110 CPD hours / points
                                    </div>
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                                            Accredited by CPD Quality Standards
                                        </div>
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>People aspiring to be KYC Analysts.</li><li>Individuals who wish to conduct their own KYC profiles.</li><li>Managers of Regulatory Compliance</li><li>Analysts in AML/TF (Anti-Money Laundering and Terrorist Financing)</li><li>Analysts in Corporate KYC/AML</li><li>Anyone working in the financial compliance industry (private companies, regulated or non-regulated companies, banking, real estate, lawyers, or public sector employees).</li></ul> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>This KYC course has been designed to be fully compatible with tablets and smartphones.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>KYC Analyst</li><li>KYC/CDD Analyst</li><li>KYC Onboarding Analyst</li><li>Representative</li><li>Team Lead</li><li>Client/Customer Onboarding Analyst</li><li>Client/Customer Onboarding Specialist</li><li>AML Prevention Representative</li></ul> <p>In the UK, the typical annual income for these professionals ranges from <strong> £25,000 to £80,000</strong>.</p> 
                        </div><h2>
        
        <div>Certificates</div>
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                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Anti Money Laundering (AML) Regulation for AML Officers Diploma</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Know Your Customer (KYC)

Certified Cryptocurrency Investigator Course (CCI)

Anti-Money Laundering (AML)

Certification in Cash & Voucher Assistant (CVA)

Corporate Learning & Development

Know Your Customer (KYC)  - CPD Certified

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					<div><p>This Effective Communication Skills course will unlock your full potential and will show you how to <strong>excel in a career in Effective Communication Skills</strong>. So upskill now and reach your full potential. Everything you need to get started in Effective Communication Skills is available in this course.</p><p>Learning and progressing are the hallmarks of personal development. This Effective Communication Skills will <strong>quickly teach you the must-have</strong> <strong>skills</strong> needed to start in the relevant industry.</p></div>
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					<div><h3><strong><span>In This Effective Communication Skills Course, You Will:</span></strong></h3></div>
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					<div><ul><li>Learn strategies to boost your workplace efficiency.</li><li>Hone your Effective Communication Skills to help you advance your career.</li><li>Acquire a comprehensive understanding of various Effective Communication Skills topics and tips from industry experts.</li><li>Learn in-demand Effective Communication Skills that are in <strong>high demand among UK employers</strong>, which will help you to kickstart your career.</li></ul></div>
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					<div><p>This Effective Communication Skills course covers everything you must know to stand against the tough competition in the Effective Communication Skills field. </p><p>The future is truly yours to seize with this Effective Communication Skills. Enrol today and complete the course to achieve a Effective Communication Skills <strong>certificate</strong> that can change your professional career forever.</p></div>
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					<div><ul><li>Study online - whenever and wherever you want.</li><li>One-to-one support from a dedicated tutor throughout your course.</li><li>Certificate immediately upon course completion</li><li>100% Money back guarantee</li><li>Exclusive discounts on your next course purchase from Institute of Mental Health </li></ul></div>
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					<div><p>Enrolling in the Effective Communication Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.</p></div>
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					<div><section><div><div><div><div><div><div><div><div><p>After studying the Effective Communication Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. </p></div></div></div></div></div></div></div></div></section></div>
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					<div><p>Upon successfully completing the Effective Communication Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.</p></div>
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					<div><p>This Effective Communication Skills is suitable for anyone aspiring to start a career in Effective Communication Skills; even if you are new to this and have no prior knowledge on Effective Communication Skills, this course is going to be very easy for you to understand. </p><p>And if you are already working in the Effective Communication Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </p><p>Taking this Effective Communication Skills course is a win-win for you in all aspects. </p><p>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</p></div>
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					<div><p>This Effective Communication Skills course has no prerequisite. </p><p>You don't need any educational qualification or experience to enrol in the Effective Communication Skills course.</p><p>Do note: you must be at least 16 years old to enrol.</p><p>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Effective Communication Skills course.</p><p>Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.</p></div>
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					<td colspan="4">Winning With Communication</td>
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					<td>Introduction To Communication - Goals &amp; Benefits</td>
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					<td><span><i></i> 00:07:00</span></td>
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Overview
This Effective Communication Skills course will unlock your full potential and will show you how to excel in a career in Effective Communication Skills. So upskill now and reach your full potential. Everything you need to get started in Effective Communication Skills is available in this course.
Learning and progressing are the hallmarks of personal development. This Effective Communication Skills will quickly teach you the must-have skills needed to start in the relevant industry.
In This Effective Communication Skills Course, You Will:
Learn strategies to boost your workplace efficiency.
Hone your Effective Communication Skills to help you advance your career.
Acquire a comprehensive understanding of various Effective Communication Skills topics and tips from industry experts.
Learn in-demand Effective Communication Skills that are in high demand among UK employers, which will help you to kickstart your career.
This Effective Communication Skills course covers everything you must know to stand against the tough competition in the Effective Communication Skills field. 
The future is truly yours to seize with this Effective Communication Skills. Enrol today and complete the course to achieve a Effective Communication Skills certificate that can change your professional career forever.
Additional Perks of Buying a Course From Institute of Mental Health
Study online - whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health
Enrolling in the Effective Communication Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
Process of Evaluation
After studying the Effective Communication Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. 
Certificate of Achievement

Upon successfully completing the Effective Communication Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
Who Is This Course for?
This Effective Communication Skills is suitable for anyone aspiring to start a career in Effective Communication Skills; even if you are new to this and have no prior knowledge on Effective Communication Skills, this course is going to be very easy for you to understand. 
And if you are already working in the Effective Communication Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
Taking this Effective Communication Skills course is a win-win for you in all aspects. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
This Effective Communication Skills course has no prerequisite. 
You don't need any educational qualification or experience to enrol in the Effective Communication Skills course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Effective Communication Skills course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
 Course Curriculum

Winning With Communication			
	Introduction To Communication - Goals & Benefits		00:07:00
	Key Principles Of Communication		00:14:00
	We Are ALWAYS Communicating		00:17:00
	Fundamentals Of Communication - Part 1		00:06:00
	Fundamentals Of Communication - Part 2		00:08:00
	Great Communication Tips - Part 1		00:14:00
	Great Communication Tips - Part 2		00:19:00
	Self-Talk & Powerful Language		00:10:00
	Miscommunication		00:06:00
	Still MORE Great Tips! Part 1		00:12:00
	Still MORE Great Tips! Part 2		00:08:00
	Still MORE Great Tips! Part 3		00:05:00
	Final Thoughts and Suggestions		00:06:00
	PROMO Communication (BEST)		00:06:00

IOMH - Institute of Mental Health

Networking

Effective Communication Skills

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

Reading

Nottingham

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Effective Communication Skills: Building Connections </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Effective Communication Skills: Building Connections </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Effective Communication Skills: Building Connections</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Effective Communication Skills: Building Connections bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Effective Communication Skills: Building Connections </strong>course provides complete 360-degree training on Effective Communication Skills: Building Connections. You'll get not one, not two, not three, but <strong>twenty-five </strong>Effective Communication Skills: Building Connections courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Effective Communication Skills: Building Connections courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Effective Communication Skills: Building Connections Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Effective Communication Skills Diploma</li><li>Course 02: Diploma in Workplace Professionalism and Communication</li><li>Course 03: Master English Speaking 1</li><li>Course 04: Master English Speaking 2</li><li>Course 05: Communication and Organisational Skills</li><li>Course 06: Communication Skills: Body of the Speech, Expressions &amp; Body Movements</li><li>Course 07: Business English and Communication Skills</li><li>Course 08: Ultimate Job Interview in English</li><li>Course 09: Creating a Professional LinkedIn profile</li><li>Course 10: Personal and Networking Skills</li><li>Course 11: Negotiation Skills</li><li>Course 12: Report Writing</li><li>Course 13: Persuasion and Influencing Skills</li><li>Course 14: Virtual Team Building &amp; Management</li><li>Course 15: Conflict Resolution</li><li>Course 16: Emotional Intelligence and Social Management Diploma</li><li>Course 17: Public Speaking: Presentations like a Boss</li><li>Course 18: Diversity Training</li><li>Course 19: Diploma in Career Development and Passion</li><li>Course 20: Business Networking Skills</li><li>Course 21: Influencing and Negotiation Skills</li><li>Course 22: Delegation Skills Training</li><li>Course 23: Time Management</li><li>Course 24: Leadership Skills Training</li><li>Course 25: Assertiveness Skills</li></ul> <p>The <strong>Effective Communication Skills: Building Connections </strong>course has been prepared by focusing largely on Effective Communication Skills: Building Connections career readiness. It has been designed by our Effective Communication Skills: Building Connections specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Effective Communication Skills: Building Connections Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Effective Communication Skills: Building Connections bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Effective Communication Skills: Building Connections Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Effective Communication Skills: Building Connections Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Effective Communication Skills: Building Connections course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Effective Communication Skills: Building Connections </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Effective Communication Skills: Building Connections lessons</li><li>One to one assistance from Effective Communication Skills: Building Connectionsprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Effective Communication Skills: Building Connectionscourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Effective Communication Skills: Building Connections courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Effective Communication Skills: Building Connections certificate and transcript on the next working day</li><li>Easily learn the Effective Communication Skills: Building Connections skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Effective Communication Skills: Building Connections </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Effective Communication Skills: Building Connections</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Effective Communication Skills: Building Connections </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Effective Communication Skills: Building Connections</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Effective Communication Skills: Building Connections </strong>career because this course includes various courses as a bonus. This Effective Communication Skills: Building Connections is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Effective Communication Skills: Building Connections career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Studyhub UK

Essential Skills

Effective Communication Skills: Building Connections

Portsmouth

Bingley

Milton Keynes 

Birmingham

Liverpool 

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">AWARDS A NATIONALLY RECOGNISED AND ACCREDITED CERTIFICATE IN ECG<br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">i) OCN A</span>ccredited at Level 3 (Advanced Level)&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">- The Open College Network&nbsp;</em>[Equivalent to Level 5 in Ireland]<em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></em></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ii) CPD Accredited&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">- The CPD Certification Service</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SUITABLE FOR:</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- OPEN TO ALL APPLICANTS&nbsp;</strong>(no previous healthcare experience OR qualifications necessary)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- MEDICAL / HEALTHCARE (trainees and professionals)</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- GP RECEPTIONISTS, ALLIED HEALTHCARE STAFF</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">This Introduction to ECG Course is divided into two parts:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 1</strong>&nbsp;covers theory (online) and should be completed before&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 2</strong>&nbsp;- practical training (classroom or virtual classroom)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">A nurse or paramedic-led half-day session covering essential practical skill-sets required to set up and record a valid ECG trace.</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(51, 153, 102); box-sizing: border-box;" fr-original-style=" color: rgb(51, 153, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A SHORT PRELIM / PRIMER COURSE "GETTING STARTED IN ECG" IS INCLUDED AS A SEPARATE COURSE FOR THOSE ENROLLING WITH NO PREVIOUS KNOWLEDGE OF ECG RECORDING (3 SECTIONS, NO QUESTIONS!)</strong></span></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(51, 153, 102); box-sizing: border-box;" fr-original-style=" color: rgb(51, 153, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">YOU CAN OPT OUT OF THIS AT POINT OF BOOKING IF PREFERRED.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.</strong></span></p></div><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Course Itinerary - overview:</strong></em></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - THEORY (online)</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and perform an ECG, conforming to Skills for Health recommended standards and guidelines.</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M01</strong>&nbsp;&ndash; Introduction: History, definitions, types of ECG, the uses of an ECG, results, and risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M02</strong>&nbsp;&ndash; Infection Prevention &amp; Control: Reducing healthcare-associated infections. Keeping Safe.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M03</strong>&nbsp;&ndash; Professionalism &amp; Effective Communication: Interacting with patients and staff and the use of effective communication methods.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M04</strong>&nbsp;&ndash; Legal Requirements &amp; Consent: Legal Obligations and Accountability. Criminal, Civil and Contractual law in healthcare. Vicarious Liability and your Duty of Care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M05</strong>&nbsp;&ndash; Preparation for the ECG Examination: Patient preparation when performing a resting ECG, skin preparation, placement of the electrodes &amp; the Angle of Louis.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M06</strong>&nbsp;&ndash; The Electricity of the Heart: The heart&rsquo;s electrical signal, depolarisation &amp; repolarisation, the wiring of the heart, PQRST complex.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M07</strong>&nbsp;&ndash; The ECG Machine: Times &amp; speeds, PR interval, QRS complex, Recording an ECG, machine calibration, Obtaining a good quality recording, Variation from standard, Equipment &amp; clinical room specification, environmental considerations, documentation, storage &amp; confidentiality, and Electrocardiography on children.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M08</strong>&nbsp;&ndash; The 12-Lead ECG: A detailed look at the 12-lead ECG.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M09</strong>&nbsp;&ndash; The Shape of the QRS Complex: QRS for limb leads, the cardiac axis, deviation and QRS for V leads.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M10</strong>&nbsp;- Conduction issues within the AV node &amp; Bundle of His: The AV node &amp; the Bundle of His, types of heart block, first degree block, second degree block and third-degree blocks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M11</strong>&nbsp;- Conduction Issues within the Bundle Branches: Bundle Branch Block, Right and Left Bundle Branch Block</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M12</strong>&nbsp;- Conduction issues with the Distal Section of the LBBB: A guide on conduction issues with the distal section of the LBBB</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M13</strong>&nbsp;- The Heart&rsquo;s Rhythm: What happens when depolarisation doesn&rsquo;t start in the</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SA node, the intrinsic rhythm of the heart, sinus arrhythmia, sinus bradycardia &amp; sinus tachycardia, abnormalities in the cardiac rhythm, supraventricular rhythms, abnormal rhythm.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M14</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Bradycardias &amp; Ectopic Beats: Escape rhythms, atrial escape, junctional escape, complete heart block, ventricular escape, accelerated idioventricular rhythm, extrasystoles, atrial &amp; junctional extrasystoles and ventricular extrasystoles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M15</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Tachycardias: Supraventricular Tachycardia and Ventricular Tachycardia</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M16</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Fibrillation &amp; WPW: Fibrillation and why it happens, atrial and ventricular fibrillation, the Wolff-Parkinson-White (WPW) syndrome.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M17</strong>&nbsp;- Abnormalities within the P, QRS &amp; T Waves: What to check when interpreting an ECG, abnormalities in the P wave, QRS complex, ST segment &amp; T wave, Right Ventricular Hypertrophy, Pulmonary Embolism, Left ventricular hypertrophy, acute myocardial injury, pericarditis and ischaemia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 2 - CLASSROOM (am, pm or evening sessions)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Half day (morning, afternoon or evening sessions): skill-set development with practical demonstrations and hands-on experience in set-up, ECG electrode placement and observing a number of ECG traces.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M18</strong>&nbsp;- The Basics - an overview: Welcome to ECG interpretation, revision.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M19</strong>&nbsp;- Atrial Fibrillation &amp; Flutter: Detailed overview.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M20</strong>&nbsp;&ndash; Bundle Branch Blocks: Detailed overview.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Practical Sessions</p></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

AWARDS A NATIONALLY RECOGNISED AND ACCREDITED CERTIFICATE IN ECG



i) OCN Accredited at Level 3 (Advanced Level) - The Open College Network [Equivalent to Level 5 in Ireland]

ii) CPD Accredited - The CPD Certification Service



SUITABLE FOR:
- OPEN TO ALL APPLICANTS (no previous healthcare experience OR qualifications necessary)

- MEDICAL / HEALTHCARE (trainees and professionals)
- GP RECEPTIONISTS, ALLIED HEALTHCARE STAFF


This Introduction to ECG Course is divided into two parts: Part 1 covers theory (online) and should be completed before Part 2 - practical training (classroom or virtual classroom)
 
A nurse or paramedic-led half-day session covering essential practical skill-sets required to set up and record a valid ECG trace.
 
A SHORT PRELIM / PRIMER COURSE "GETTING STARTED IN ECG" IS INCLUDED AS A SEPARATE COURSE FOR THOSE ENROLLING WITH NO PREVIOUS KNOWLEDGE OF ECG RECORDING (3 SECTIONS, NO QUESTIONS!)
YOU CAN OPT OUT OF THIS AT POINT OF BOOKING IF PREFERRED.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.

Course Itinerary - overview:


PART 1 - THEORY (online)
Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and perform an ECG, conforming to Skills for Health recommended standards and guidelines.
 
M01 – Introduction: History, definitions, types of ECG, the uses of an ECG, results, and risks.
M02 – Infection Prevention & Control: Reducing healthcare-associated infections. Keeping Safe.
M03 – Professionalism & Effective Communication: Interacting with patients and staff and the use of effective communication methods.
M04 – Legal Requirements & Consent: Legal Obligations and Accountability. Criminal, Civil and Contractual law in healthcare. Vicarious Liability and your Duty of Care.
M05 – Preparation for the ECG Examination: Patient preparation when performing a resting ECG, skin preparation, placement of the electrodes & the Angle of Louis.
M06 – The Electricity of the Heart: The heart’s electrical signal, depolarisation & repolarisation, the wiring of the heart, PQRST complex.
M07 – The ECG Machine: Times & speeds, PR interval, QRS complex, Recording an ECG, machine calibration, Obtaining a good quality recording, Variation from standard, Equipment & clinical room specification, environmental considerations, documentation, storage & confidentiality, and Electrocardiography on children.
M08 – The 12-Lead ECG: A detailed look at the 12-lead ECG.
M09 – The Shape of the QRS Complex: QRS for limb leads, the cardiac axis, deviation and QRS for V leads.
M10 - Conduction issues within the AV node & Bundle of His: The AV node & the Bundle of His, types of heart block, first degree block, second degree block and third-degree blocks.
M11 - Conduction Issues within the Bundle Branches: Bundle Branch Block, Right and Left Bundle Branch Block
M12 - Conduction issues with the Distal Section of the LBBB: A guide on conduction issues with the distal section of the LBBB
M13 - The Heart’s Rhythm: What happens when depolarisation doesn’t start in the
SA node, the intrinsic rhythm of the heart, sinus arrhythmia, sinus bradycardia & sinus tachycardia, abnormalities in the cardiac rhythm, supraventricular rhythms, abnormal rhythm.
M14 - The Heart’s Rhythm – Bradycardias & Ectopic Beats: Escape rhythms, atrial escape, junctional escape, complete heart block, ventricular escape, accelerated idioventricular rhythm, extrasystoles, atrial & junctional extrasystoles and ventricular extrasystoles.
M15 - The Heart’s Rhythm – Tachycardias: Supraventricular Tachycardia and Ventricular Tachycardia
M16 - The Heart’s Rhythm – Fibrillation & WPW: Fibrillation and why it happens, atrial and ventricular fibrillation, the Wolff-Parkinson-White (WPW) syndrome.
M17 - Abnormalities within the P, QRS & T Waves: What to check when interpreting an ECG, abnormalities in the P wave, QRS complex, ST segment & T wave, Right Ventricular Hypertrophy, Pulmonary Embolism, Left ventricular hypertrophy, acute myocardial injury, pericarditis and ischaemia.
 
PART 2 - CLASSROOM (am, pm or evening sessions)
Half day (morning, afternoon or evening sessions): skill-set development with practical demonstrations and hands-on experience in set-up, ECG electrode placement and observing a number of ECG traces.
 
M18 - The Basics - an overview: Welcome to ECG interpretation, revision.
M19 - Atrial Fibrillation & Flutter: Detailed overview.
M20 – Bundle Branch Blocks: Detailed overview.
Practical Sessions



Geopace Training

Cardiology

Heart Rate

Paediatric Cardiology

Adult Congenital Heart Disease

Learn how to perform and

read an ECG ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced level)

    CPD Accredited - The CPD Certification Service

    Introduces you to the fundamentals of setting up and operating an ECG machine

    Includes patient preparation

    Produce a valid (error free) ECG

    Learn and understand ECG traces

    Recognise recordings that require urgent attention

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS

VIRTUAL CLASSROOM OPTION INCLUDES COMPREHENSIVE PRACTISE@HOME ECG TRAINING KIT

Final interpretation of all ECG recordings is the responsibility of a medical professional.

Introduction to ECG Course (GPT009)

<div><div id="commonContent"><p><strong>Overview: Effective Communication Skills</strong></p><p>In today's interconnected world, effective communication is an invaluable asset. Whether you're interacting in your personal relationships, navigating professional environments, or engaging with broader communities, the ability to convey ideas, thoughts, and emotions with clarity and precision is essential. The 'Effective Communication Skills' course is designed to equip learners with the knowledge, strategies, and practical techniques necessary to become adept communicators across various mediums.</p><p> </p><p><strong>Chapter 1: Effective Communication</strong></p><p>The foundation of effective communication lies in understanding its fundamental principles. In this introductory chapter, learners will delve into the core concepts that underpin successful communication. From the basic elements of encoding and decoding messages to the importance of active listening and feedback, participants will gain insights into the dynamics of human interaction.</p><p>Key topics covered in this module include:</p><ul><li>The communication process: Explore the stages involved in transmitting and receiving messages, including encoding, transmitting, receiving, decoding, and feedback.</li><li>Verbal and nonverbal communication: Understand the role of both verbal language and nonverbal cues such as body language, facial expressions, and gestures in conveying meaning.</li><li>Barriers to communication: Identify common obstacles that hinder effective communication, such as noise, cultural differences, language barriers, and emotional barriers.</li><li>Active listening: Learn techniques to enhance listening skills, including paraphrasing, clarifying, summarizing, and empathizing with the speaker.</li></ul><p>Through a combination of theoretical concepts, real-world examples, and interactive exercises, learners will develop a solid understanding of the principles of effective communication and how they can be applied in various contexts.</p><p><strong>Chapter 2: Effective Verbal Communication</strong></p><p>Verbal communication plays a central role in interpersonal interactions, presentations, negotiations, and everyday conversations. In this module, participants will explore strategies for mastering the art of verbal communication and fostering meaningful connections with others through spoken language.</p><p>Key components of this chapter include:</p><ul><li>Clarity and conciseness: Discover techniques for articulating thoughts and ideas clearly and succinctly to ensure that messages are easily understood by others.</li><li>Tone and delivery: Explore the impact of tone of voice, pacing, pitch, and emphasis on the interpretation of verbal messages, and learn how to adapt these elements to different situations and audiences.</li><li>Assertiveness and confidence: Develop strategies for expressing opinions, making requests, and asserting boundaries with confidence and assertiveness, while also respecting the perspectives of others.</li><li>Effective questioning and feedback: Master the art of asking open-ended questions, providing constructive feedback, and engaging in productive dialogue to foster mutual understanding and collaboration.</li></ul><p>Through practical exercises, role-playing scenarios, and guided feedback sessions, learners will hone their verbal communication skills and gain confidence in their ability to express themselves effectively in various contexts.</p><p><strong>Chapter 3: Effective Written Communication</strong></p><p>In an age dominated by digital communication channels, the ability to communicate effectively in writing is more important than ever. This module focuses on developing proficiency in written communication, from crafting clear and concise emails to drafting persuasive reports and documents.</p><p>Key themes covered in this module include:</p><ul><li>Structure and organization: Learn how to structure written communication effectively, including the use of introductions, main body paragraphs, and conclusions to guide the reader through the content.</li><li>Clarity and precision: Explore techniques for writing clearly and concisely, avoiding jargon, ambiguity, and unnecessary complexity to ensure that messages are easily understood by the intended audience.</li><li>Tone and style: Understand the importance of tailoring the tone and style of writing to suit the purpose, audience, and context, whether it's formal, informal, persuasive, or informative.</li><li>Editing and proofreading: Develop strategies for reviewing and revising written work to correct errors in grammar, punctuation, spelling, and style, ensuring that the final product is polished and professional.</li></ul><p>By practicing writing exercises, analyzing sample texts, and receiving constructive feedback, participants will enhance their written communication skills and become more effective communicators in both personal and professional settings.</p><p> </p><p><strong>Conclusion</strong></p><p>The 'Effective Communication Skills' course provides a comprehensive framework for mastering the art of communication in today's fast-paced world. By exploring the principles of effective communication, mastering verbal and written communication techniques, and practicing through interactive exercises, participants will develop the skills and confidence needed to succeed in any communication context. Whether you're a seasoned professional looking to enhance your communication skills or an aspiring communicator seeking to build a strong foundation, this course offers valuable insights and practical strategies for achieving your goals.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Chapter 1 Effective Communication</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 2 Effective Verbal Communication</h4><div><div><ul><li><div>
<span></span><h5>
Effective Verbal Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 3 Effective Written Communication</h4><div><div><ul><li><div>
<span></span><h5>
Effective Written Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today&rsquo;s competitive landscape. &nbsp;Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Whether you&rsquo;re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today&rsquo;s competitive marketplace.</p>

Bayfield Training

Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders.

On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today’s competitive landscape.  Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions.

Whether you’re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today’s competitive marketplace.

Free Webinar | Elevating Client Relationships: How to build trust and rapport


Overview
★★ 24 Hour Limited Time Flash Sale ★★
Certificate in Business Essentials - Effective Communication at QLS Level 3
***Key Features of Certificate in Business Essentials - Effective Communication at QLS Level 3***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Unlock your potential with our Certificate in Business Essentials - Effective Communication. In today’s fast-paced business world, mastering Effective Communication is crucial. This course provides a unique blend of insights and techniques that will empower you to excel in any business environment. Effective Communication is more than just exchanging information; it's about understanding the emotion and intentions behind the information.
Effective Communication is the cornerstone of successful Business interactions. Our Certificate in Business Essentials - Effective Communication offers an in-depth exploration of communication strategies essential for thriving in a Business setting. You will learn how to convey your message clearly and effectively, whether in meetings, presentations, or everyday interactions. This course ensures that you can connect with your audience and articulate your thoughts with precision and confidence.
By enrolling in the Certificate in Business Essentials - Effective Communication, you will develop the skills needed to navigate the complexities of modern Business communication. From enhancing your verbal and non-verbal communication to mastering digital communication tools, this course covers all aspects crucial for your success. Strengthening your communication skills will not only enhance your professional relationships but also boost your career prospects, making you a valuable asset in any Business.
Facilities that you will receive after enrolling on The Certificate in Business Essentials - Effective Communication at QLS Level 3 course From Skill Up
Understand the principles of Effective Communication in Business.
Develop advanced verbal communication skills for Business settings.
Master non-verbal communication techniques.
Enhance your listening skills to improve Business interactions.
Learn to use digital communication tools effectively.
Improve your Business writing skills.
Gain confidence in public speaking and presentations.
Understand the role of emotional intelligence in communication.
Course Description
The Certificate in Business Essentials - Effective Communication is designed to provide you with the skills needed to excel in any Business environment. Effective Communication is vital for professional success, and this course covers all essential aspects. You will learn advanced communication strategies, including verbal, non-verbal, and digital communication techniques. The course will also enhance your Business writing skills, public speaking abilities, and emotional intelligence. By the end of this course, you will be well-equipped to handle any communication challenge in the Business world, making you a more effective and confident professional.
Certificates
Digital Certificate
This course comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 3 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Who is this course for?
This Certificate in Business Essentials - Effective Communication course is ideal for:
Aspiring Business professionals.
Managers seeking to improve their communication skills.
Team leaders who need to communicate effectively with their teams.
Individuals aiming to enhance their public speaking abilities.
Professionals looking to advance their Business writing skills.
Requirements
For this Diploma in Certificate in Business Essentials - Effective Communication course, you don't need any formal qualifications. Just need to have:
A strong interest in effective communication.
Commitment to completing the course.
Basic understanding of business environments.
Career path
Unlock diverse career opportunities with our Certificate in Business Essentials - Effective Communication course. Explore these lucrative paths:
Business Consultant: £30,000 - £50,000
Human Resources Manager: £35,000 - £55,000
Marketing Manager: £40,000 - £60,000
Sales Manager: £35,000 - £50,000
Customer Service Manager: £30,000 - £45,000
Project Manager: £40,000 - £65,000

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support


Certificate in Business Essentials - Effective Communication at QLS Level 3


<div>
	<blockquote><p>Do you want to know how to communicate effectively? Do you want to improve interpersonal communication skills? Then it's time for you to learn how to communicate effectively in this Effective Communication Course.</p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Effective communication is the key in any field. </span><span>There are specific strategies and techniques that will no doubt help you in improving your interpersonal communication skills. By undertaking this course you will be able to acquire the appropriate skills to become a great communicator with effective interpersonal abilities.  </span></p>
<h3><strong>Who is the course for?</strong></h3>
<ul>
<li><span>Professionals who work in the communications industry or part of the communications and human resources department. Furthermore, it will help the top executive executes effectively commanding their subordinates to function well and communicate with them effectively. </span></li>
<li><span>People who are interested in learning more about communication and those people who are struggling with communication and wish to express their thoughts into actions.</span></li>
</ul>
<h3><strong>Entry Requirement:</strong></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be ages 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><strong>Career Path:</strong></h3>
<p><span>This Effective Communication Course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li>Customer Service Executives</li>
<li>Customer Service Consultant</li>
<li>Human Resources Manager</li>
<li>Business Development Manager</li>
<li><span>Communication Department Head</span></li>
<li><span>Executive Producers</span></li>
<li><span>Marketing Manager</span></li>
<li><span>Public Relations Officer</span></li>
<li><span>Social Media Specialist</span></li>
<li><span>Strategist</span></li>
<li><span>And Many More!</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Effective Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Importance Of Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>7 C's Of Effective Communication</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Improving Interpersonal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Becoming A Great Communicator</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Properties Of Interpersonal Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communication Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understand Yourself And Your Message</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communicating Effectively</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Communicating with Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Reading Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Body Language Mistakes</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Gender Differences</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Nonverbal Communication</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Facial Expressions</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Body Language in Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Lying and Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Improve Your Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Matching Your Words to Your Movement</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Effective Communication Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Effective Communication Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Meeting Skills

Effective Communication Course

<h3><b>Overview</b></h3>
<b>Speak Your Way to Success: </b><span>Master communication and land your ideal job.</span>

<span>Tired of walking through emails and freezing during interviews? With our </span><b>Effective Communication Skills</b><span> course, you can overcome your career stumbling blocks and become a communication powerhouse.</span>
<ul>
 	<li><span>Landing your ideal job with confidence.</span></li>
 	<li><span>Commanding attention in any gathering.</span></li>
 	<li><span>Charming interviewees and establishing trust.</span></li>
</ul>
<span>No more awkward silences. We will provide you with practical tools and strategies for mastering body language, active listening, and clear pronunciation.</span>
<h3><b>How will I get my certificate?</b></h3>
<span>Upon successful completion of the </span><b>Effective Communication Skills</b><span> course, obtaining your certificate is a straightforward process. Here's how it works:</span>
<ul>
 	<li><b>Course Completion:</b><span> Once you've successfully finished the course, you'll be eligible to receive your certificate.</span></li>
 	<li><b>Order Your Certificate: </b><span>You can conveniently order your certificate directly through our platform.</span></li>
</ul>
<h3><b>Who is this course for?</b></h3>
<b>Effective Communication Skills</b><span> is specially designed for a variety of learners:</span>
<ul>
 	<li><b>Open to all:</b><span> No prior experience or certifications are required.</span></li>
 	<li><b>Inclusive Learning:</b><span> Welcoming students from various academic backgrounds.</span></li>
 	<li><b>Universal Accessibility: </b><span>Open to everyone interested in studying </span><b>Effective Communication Skills.</b></li>
</ul>
<h3><b>Requirements</b></h3>
<span>Our </span><b>Effective Communication Skills</b><span> course is designed for maximum flexibility and accessibility:</span>
<ul>
 	<li><span>It is optimised for use on PCs, Macs, laptops, tablets, and smartphones.</span></li>
 	<li><span>Study easily on your tablet or smartphone, accessible with any Wi-Fi connection.</span></li>
 	<li><span>No time limit for completion, study at your own pace and on your own schedule.</span></li>
 	<li><span>Basic English proficiency is required to ensure effective learning.</span></li>
 	<li><span>This course structure allows for a convenient and adaptable learning experience.</span></li>
</ul>
<h3><b>Career path</b></h3>
<span>Having </span><b>Effective Communication Skills</b><span> qualifications will increase the value in your CV and open you up to multiple sectors, such as: </span>
<ul>
 	<li><span>Customer Service: £20k - £35k</span></li>
 	<li><span>Sales Executive: £25k - £50k (inc. commissions)</span></li>
 	<li><span>HR Specialist: £30k - £45k</span></li>
 	<li><span>Project Manager: £40k - £70k</span></li>
</ul> <h3>Course Curriculum</h3><div><p>2 sections • 15 lectures • 02:18:00 total length</p></div><div><div><div><div><div><div><div><p>•Introduction To Communication - Goals &amp; Benefits: 00:07:00</p></div><div><div><p>•Key Principles Of Communication: 00:14:00</p></div><div><div><p>•We are Always Communicating: 00:17:00</p></div><div><div><p>•Fundamentals Of Communication - Part 1: 00:06:00</p></div><div><div><p>•Fundamentals Of Communication - Part 2: 00:08:00</p></div><div><div><p>•Great Communication Tips - Part 1: 00:14:00</p></div><div><div><p>•Great Communication Tips - Part 2: 00:19:00</p></div><div><div><p>•Self-Talk &amp; Powerful Language: 00:10:00</p></div><div><div><p>•Miscommunication: 00:06:00</p></div><div><div><p>•Still MORE Great Tips! Part 1: 00:12:00</p></div><div><div><p>•Still MORE Great Tips! Part 2: 00:08:00</p></div><div><div><p>•Still MORE Great Tips! Part 3: 00:05:00</p></div><div><div><p>•Final Thoughts and Suggestions: 00:06:00</p></div><div><div><p>•PROMO Communication (BEST): 00:06:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Order your Certificate: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

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