Name: Customer Service Manager (CRM) Career Track Diploma Course
Price: 100 GBP
Availability: InStock

<p>Are you ready to advance your career in business management? With this exclusive <strong>Operations Management - Level 7</strong>, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors!</p><p>Operations Management - Level 7 is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. <strong>Operations Management - Level 7</strong> aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations.</p><p>The purpose of this <strong>Operations Management - Level 7</strong> qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management - Level 7 prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning &amp; Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more.</p><p><strong>Learning Outcomes</strong></p><p>After completing this Operations Management - Level 7course, the learner will be able to:</p><ul><li>Gain a thorough understanding of the functions and objectives of operations management.</li><li>Understand the role of the OM in inventory and supply chain management.</li><li>Understand project management and risk management.</li><li>Gain in-depth knowledge about stock control and procurement operations.</li><li>Understand product manufacturing and shipping.</li><li>Understand contingency management and succession planning.</li><li>Understand the importance of business etiquette.</li></ul><p><strong>Why Choose This Operations Management - Level 7 Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Operations Management - Level 7 Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>&gt;&gt; Courses are included in this Operations Management - Level 7 Bundle Course &lt;&lt;</strong></p><ul><li><strong>Course 01: </strong>Operations Management - Level 7</li><li><strong>Course 02:</strong> Level 7 Diploma in Leadership and Management</li><li><strong>Course 03: </strong>Level 7 Business Management Course</li><li><strong>Course 04: </strong>Level 2 Certificate in Business Management<strong><br /></strong></li><li><strong>Course 05: </strong>Level 2 Diploma in Business Administration<strong><br /></strong></li><li><strong>Course 06: </strong>Level 7 Diploma in Facilities Management Course</li><li><strong>Course 07:</strong> Level 5 Diploma in Business Analysis</li><li><strong>Course 08: </strong>Level 5 Diploma in Risk Management Course</li><li><strong>Course 09:</strong> Level 3 Business Administration</li><li><strong>Course 10:</strong> Level 1 Business Management</li><li><strong>Course 11: </strong>Minute Taking Course</li><li><strong>Course 12: </strong>Workplace Stress Management</li><li><strong>Course 13: </strong>Workplace First Aid Training</li><li><strong>Course 14: </strong>Dealing With Difficult People</li><li><strong>Course 15: </strong>Communication Skills Course</li></ul><p><strong>&gt;&gt; Other Benefits of Operations Management - Level 7 Bundle Course &lt;&lt;</strong></p><ul><li><strong>Free 15 PDF </strong><strong>Certificate</strong></li><li><strong>Access to Content - Lifetime</strong></li><li>Exam Fee - Totally Free</li><li>Free Retake Exam</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Operations Management - Level 7 </strong><strong>course]</strong></p> <p>Course Curriculum of Operations Management - Level 7</p><ul><li>Module 01: Understanding Operations Management</li><li>Module 02: Understanding Process Management</li><li>Module 03: Understanding Supply Chain Management</li><li>Module 04: Understanding Planning &amp; Sourcing Operations</li><li>Module 05: Understanding Talent Management</li><li>Module 06: Understanding Procurement Operations</li><li>Module 07: Understanding Manufacturing and Service Operations</li><li>Module 08: Understanding Succession Planning</li><li>Module 09: Understanding Project Management</li><li>Module 10: Understanding Quality Control</li><li>Module 11: Understanding Product and Service Innovation</li><li>Module 12: Understanding Communication Skills</li><li>Module 13: Understanding Negotiation Techniques</li><li>Module 14: Understanding Change Management</li><li>Module 15: Understanding Maintenance Management</li><li>Module 16: Understanding Conflict Management</li><li>Module 17: Understanding Stress Management</li><li>Module 18: Understanding Business Ethics for the Office</li><li>Module 19: Understanding Business Etiquette</li><li>Module 20: Understanding Risk Management</li></ul><p>----------------------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the Operations Management - Level 7 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Operations Management - Level 7 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions.</p>
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        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this Operations Management - Level 7 course because it does not require any advanced knowledge or skills.</p>
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        <div>Career path</div>
    </h2>

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                            <p>This Operations Management - Level 7 could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management:</p><ul><li>Operations Manager, Analyst &amp; Officer</li><li>S.C Manager</li><li>Inventory Manager</li><li>Supply Services Representative</li><li>Inventory Controller &amp; Planner</li></ul>
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Operations Management

Retail Management

Logistics Management

Office Management

Marketing Management

Operations Manager

Operations Management Level - 7

General Admission

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			<h4><b>Relax and alleviate your stress using this hypnosis course</b></h4>
<p><span>Hypnosis is not a hocus pocus magic trick. There is much benefit to this as it helps you release your stress and relax. It helps calm both brain and body. But hiring clinical hypnotherapists can be so expensive. Well the solution you are looking for is here with this Extended Diploma in Hypnosis course.</span></p>
<p><span>This advanced level diploma can help you say goodbye to the intrusive and expensive hypnotherapists as it is structured to help you achieve self-hypnosis at your own convenience. You will initially be introduced to hypnosis basics. Following that you will find out how to get the most out of it and also learn to improve your self-image. At the end, you will also explore the options of getting rid of bad behaviours and stress using hypnosis.</span></p>
<p><span>So if you are ready to de-stress and implant positive instructions directly into your subconscious brain, then better hurry up and get this advanced diploma course.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Extended Diploma in Hypnosis</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Hypnosis into </span><b>6</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>4 hours</b><span> and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Extended Diploma in Hypnosis</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Extended Diploma in Hypnosis </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Extended Diploma in Hypnosis</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
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					<td>The Hypnosis Basics</td>
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iStudy UK

Hypnotherapy

Hypnotherapist

Psychology Counselling

Clifton Practice Hypnotherapy Training (CPHT)

Hypnosis

Diploma in Professional Studies (DPS)

Extended Diploma in Hypnosis

<p><strong>***Limited Time Offer***</strong></p> <p>Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Real Estate and Property Development and other relevant fields!</p> <p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Real Estate and Property Development bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Real Estate and Property Development course that will enhance your skills and prepare you for the competitive job market.</p> <p>Also, our Real Estate and Property Development experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p> <p>Furthermore, to help you showcase your expertise in Real Estate and Property Development, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p> <p><strong>This Real Estate and Property Development Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Real Estate Investor Level 3</li><li><strong>Course 02: </strong>Property Development Diploma</li><li><strong>Course 03: </strong>Decision-Making</li><li><strong>Course 04: </strong>Property Law and Legislation</li><li><strong>Course 05: </strong>Mortgage Adviser Course</li><li><strong>Course 06: </strong>Social Housing and Tenant Management Level 2</li><li><strong>Course 07: </strong>Contract Manager Diploma</li><li><strong>Course 08: </strong>Understanding Wills and Probate Laws - Level 2</li><li><strong>Course 09: </strong>Marketing Fundamentals</li><li><strong>Course 10: </strong>Sales: Psychology of Customers</li><li><strong>Course 11: </strong>Digital Marketing and Advertising Level 3</li><li><strong>Course 12: </strong>Business Analysis Level 3</li><li><strong>Course 13: </strong>Business Writing</li><li><strong>Course 14: </strong>Effective Communication Skills</li></ul> <p><strong>Benefits you'll get choosing Apex Learning:</strong></p> <ul> <li>Pay once and get lifetime access to 14 CPD courses</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>Curriculum of <strong>Bundle</strong></p> <p><strong>Course 01: Real Estate Investor Level 3</strong></p> <ul> <li>Property Development</li><li>Different Types of Property</li><li>Land Law Principles- Rights and Interests</li><li>Ownership, Co-ownership and Possession of the Property</li><li>Lease Bailment, License, Mortgage and Insurance Related Law</li><li>Real Estate Investment</li><li>Strategies for a Real Estate Investor</li><li>Marketing Your Property</li><li>Introduction to Property Management</li><li>The Property Management Process</li><li>The Role and Responsibilities of a Property Manager</li><li>Listing Properties and Marketing</li></ul> <p><strong>Course 02: Property Development Diploma</strong></p> <ul> <li>Introduction to Property Development</li><li>Different Types of Property</li><li>Property Research</li><li>Property and the Law</li><li>Different Methods of Finance Option</li><li>Building Regulation</li><li>The Planning Process</li><li>Project Management</li><li>Marketing Your Property</li></ul> <p><strong>Course 03: Decision-Making<br /></strong></p> <ul> <li>Module 01: What is Decision Making?</li><li>Module 02: Stress and Its Impact</li><li>Module 03: Time Stress and Decision Making</li><li>Module 04: Personal Level Decision making Under Stress</li><li>Module 05: Organisational Level Decision making Under Stress</li><li>Module 06: Decision Making for Conflict Management</li></ul> <p><strong>Course 04: Property Law and Legislation</strong></p> <ul> <li>Introduction to Property Law</li><li>Land Law Principles- Rights and Interests</li><li>Registered and Unregistered Land</li><li>Ownership and Possession of the Property</li><li>Co-Ownership in Property</li><li>Leases and Bailment</li><li>Property Law: License</li><li>The Mortgage Law</li><li>Insurance for Property Maintenance</li><li>Proprietary Estoppel (Property Rights)</li><li>Security Interests in Property</li></ul> <p><strong>Course 05: Mortgage Adviser Course</strong></p> <ul> <li>Introduction to Mortgage and Mortgage Adviser</li><li>Basics of Mortgage Purchase</li><li>Understanding the Buyer's Perspective</li><li>Mortgage Finances</li><li>Being a Successful Mortgage Advisor</li><li>Mortgage Regulation and Law: UK</li><li>The Mortgage Conduct of Business (MCOB)</li><li>The Mortgage Conduct of Business (MCOB), Part 2</li><li>UK Mortgage Market and Borrowers</li></ul> <p><strong>Course 06: Social Housing and Tenant Management Level 2</strong></p> <ul> <li>Introduction to Social Housing</li><li>Tenant Selection and Tenant Management</li><li>Managing Rental Income and Arrears</li><li>Maintenance, Safety, and Security of Social Housing</li><li>Resident Involvement in Social Housing</li><li>Dealing with Anti-Social Behaviours</li><li>Career Prospects of Social Housing Manager</li></ul> <p><strong>Course 07: Contract Manager Diploma</strong></p> <ul> <li>Introduction to Contract Management</li><li>Classification of Contracts</li><li>Contract Lifecycle - Understanding The Stages</li><li>Principles of English Contract Law</li><li>Contract Management Plan &amp; Efficiency</li><li>Contract Manager's Roles, Responsibilities &amp; Career Opportunities</li><li>Risks, Disputes &amp; Supplier Relation In Contract Management</li><li>Negotiation, Variation &amp; Changes in Contract Management</li><li>Contract Management Process Evaluation &amp; KPI</li><li>Contract Review, Challenges and Future</li></ul> <p><strong>Course 08: Understanding Wills and Probate Laws - Level 2</strong></p> <ul> <li>An Introduction to Estate and Wills</li><li>Making a Will</li><li>Trusts and Dispositions</li><li>Intestacy</li><li>Probate</li><li>Correcting Errors in a Will</li><li>Revocation of Wills</li><li>Power of Attorney</li></ul> <p><strong>Course 09: Marketing Fundamentals</strong></p> <ul> <li>Introduction to Marketing Fundamentals</li><li>Definitions of Marketing</li><li>Traditional vs Contemporary Marketing</li><li>Marketing Management Orientations</li><li>Understand your Customers</li><li>Segmentation</li></ul> <p><strong>Course 10: Sales: Psychology of Customers<br /></strong></p> <ul> <li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul> <p><strong>Course 11: Digital Marketing and Advertising Level 3</strong></p> <ul> <li>Introduction</li><li>General Tips &amp; Tricks Series</li><li>SEO (Search Engine Optimisation)</li><li>YouTube</li><li>Google Adwords</li><li>Google Analytics</li><li>Email Marketing</li><li>Linkedln</li><li>Twitter</li><li>Facebook</li><li>Instagram</li><li>Mobile App</li></ul> <p><strong>Course 12: Business Analysis Level 3</strong></p> <ul> <li>Introduction to Business Analysis</li><li>Business Processes</li><li>Business Analysis Planning and Monitoring</li><li>Strategic Analysis and Product Scope</li><li>Solution Evaluation</li><li>Investigation Techniques</li><li>Ratio Analysis</li><li>Stakeholder Analysis and Management</li><li>Process Improvement with Gap Analysis</li><li>Documenting and Managing Requirements</li><li>Career Prospect as a Business Analyst in the UK</li></ul> <p><strong>Course 13: Business Writing</strong></p> <ul> <li>Words to Cut</li><li>Building Strong Sentences</li><li>SCQA</li><li>How to Write Punchy Summaries</li><li>Words that Work, Feedback that Improves</li><li>Proof Reading Makes Perfect</li></ul> <p><strong>Course 14: Effective Communication Skills</strong></p> <ul> <li>Introduction To Communication - Goals &amp; Benefits</li><li>Key Principles Of Communication</li><li>We are Always Communicating</li><li>Fundamentals Of Communication - Part 1</li><li>Fundamentals Of Communication - Part 2</li><li>Great Communication Tips - Part 1</li><li>Great Communication Tips - Part 2</li><li>Self-Talk &amp; Powerful Language</li><li>Miscommunication</li><li>Still MORE Great Tips! Part 1</li><li>Still MORE Great Tips! Part 2</li><li>Still MORE Great Tips! Part 3</li><li>Final Thoughts and Suggestions</li><li>PROMO Communication (BEST)</li></ul><h2>
        
        <div>CPD</div>
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                                        145 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this Real Estate and Property Development bundle. </p> 
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        <div>Requirements</div>
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                             <p>Our Real Estate and Property Development is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices.</p> 
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        <div>Career path</div>
    </h2>

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                             <p>Having this various expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
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        <div>Certificates</div>
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                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Real Estate: Real Estate and Property Development

<p>Become more efficient in your daily routine with our 6 criteria for increased efficiency and understand how to apply each in your situation. Take the stress out of your work by streamlining your tasks and we will show you how to eliminate all the biggest time wasters in your work. Understand the 60 second test to assist with the filing and paperwork in your work area. You will feel like you get more done in half the time and increase your efficiency like you never thought possible.</p><h3>Learning Objectives</h3><p>Apply six techniques for maximizing efficiency, Control procrastination, Avoid the 10 biggest time wasters in business</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Time Management: Focus and Efficiency

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>About<strong> 79% of employees</strong> quit their company because of the lack of leadership management qualities of their manager. A good leader with leadership management qualities creates a mechanism for maintaining an effective working environment where everyone feels valued. This comprehensive Diploma in Leadership &amp; Management equips you with the knowledge and skills to excel in supervisory and management roles.</p><p>With step-by-step guidelines from Our Leadership Management training, you will learn leadership management skills required to maintain a positive workplace atmosphere in your company. You'll master <strong>team building, project management, performance management</strong>, and employee motivation. Learn how to set SMART goals, navigate compliance risks, and develop strong leadership qualities that inspire your team. Moreover, you will be well aware of mistakes a leader can make during leadership management that may result in an employee quitting the job.</p><p>This Leadership and Management at QLS <strong>Level 7</strong> course is endorsed by <strong>The Quality Licence Scheme</strong> and accredited by <strong>CPD QS</strong> (with <strong>180 </strong>CPD points) to make your skill development &amp; career progression more accessible than ever!</p><p>With a single payment, you will gain access to <strong>Leadership &amp; Management</strong> course, including <strong>10 premium courses</strong>, a <strong>QLS Endorsed Hardcopy certificate </strong>(for the title course) and <strong>11 PDF certificates</strong> for Absolutely free.</p><p><strong>This Leadership &amp; Management Bundle Package includes:</strong></p><ul><li><strong> Main Course : </strong>Advanced Diploma in Leadership and Management at QLS Level 7</li></ul><p><strong>10</strong><strong> Additional CPD Accredited Premium Courses related to Sales and Marketing</strong><strong>:</strong></p><ul><li><strong> Course 01:</strong> Team Management and Leadership Development Training</li><li><strong> Course 02:</strong> Team Leader</li><li><strong> Course 03:</strong> Team Building &amp; Management Diploma</li><li><strong> Course 04:</strong> Agile Project Management</li><li><strong> Course 05:</strong> Project Management</li><li><strong> Course 06:</strong> Compliance Risk and Management</li><li><strong> Course 07:</strong> Office Administration &amp; Skills Diploma</li><li><strong> Course 08:</strong> Diploma in Performance Management</li><li><strong> Course 09:</strong> Diploma in Employee Management</li><li><strong> Course 10:</strong> Smart Goal Setting</li></ul><p>Empower yourself to take the next step in your career. Enrol today and unlock your leadership potential!</p><p><strong>Learning Outcomes of Leadership &amp; Management</strong></p><ul><li>Apply effective leadership styles to motivate and empower teams.</li><li>Develop strong communication skills for clear and concise direction.</li><li>Implement project management strategies for successful execution.</li><li>Master performance management techniques to drive employee growth.</li><li>Create a positive and productive work environment for high performance.</li><li>Uphold ethical and legal compliance standards within your organization.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free QLS Endorsed Certificate</strong> upon completion of Leadership &amp; Management</li><li>Get a <strong>free student ID card</strong> with Leadership &amp; Management Training program (£10 postal charge will be applicable for international delivery)</li><li>The Leadership &amp; Management is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Leadership &amp; Management course materials</li><li>The Leadership &amp; Management comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Main Course : Diploma in Leadership and Management at QLS Level 5</strong></p><ul><li>Module 1: Understanding Management And Leadership</li><li>Module 2: Leadership Theories</li><li>Module 3: Improving Management And Leadership Performance</li><li>Module 4: High Performance Teams</li><li>Module 5: Motivating Employees</li><li>Module 6: Organisational Skills</li><li>Module 7: Talent Management</li><li>Module 8: Succession Planning</li><li>Module 9: Business Process Management</li><li>Module 10: Communication Skills</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Managing Meetings And Giving Feedback</li><li>Module 13: Managing Change</li><li>Module 14: Time Management</li><li>Module 15: Stress Management</li><li>Module 16: Emotional Intelligence In Leadership</li><li>Module 17: Managing Conflict</li><li>Module 18: Dealing With Office Politics</li><li>Module 19: Risk Management</li><li>Module 20: Corporate Responsibility And Ethics</li><li>Module 21:Microsoft Word, Excel, PowerPoint</li></ul><p><strong> Course 01: Team Management and Leadership Development Training</strong></p><ul><li>Module 1: Grooming A New Manager</li><li>Module 2: Coaching And Mentoring (I)</li><li>Module 3: Coaching And Mentoring (II)</li><li>Module 4: Measuring Performance</li><li>Module 5: Motivating Managers</li><li>Module 6: Signs Of Poor Management</li><li>Module 7: Trust Your Team Of Managers</li><li>Module 8: When An Employee Complains About Their Manager</li><li>Module 9: When Do You Step In?</li><li>Module 10: Remember These Basic Qualities</li></ul><p><strong> Course 02: Team Leader</strong></p><ul><li>Module 01: Defining Team</li><li>Module 02: Understanding Management And Leadership</li><li>Module 03: Building High Performing Teams</li><li>Module 04: Motivating Team Members</li><li>Module 05: Talent Management</li><li>Module 06: Stress Management And Mental Health</li><li>Module 07: Succession Planning</li><li>Module 08: Communication Skills</li><li>Module 09: Negotiation Techniques</li><li>Module 10: Managing Change</li><li>Module 11: Managing Time</li><li>Module 12: Managing Conflict</li><li>Module 13: Risk Management Process</li><li>Module 14: Managing Virtual Teams</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 8 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free </strong>(Previously it was £12.99*11 = £143)</li><li><strong>QLS Endorsed Hard Copy Certificate: Free</strong> (For The Title Course: Previously it was £119)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        255 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Aspiring Managers</li><li>Team Leaders</li><li>Supervisors</li><li>Career Changers</li><li>Business Owners</li><li>Entrepreneurs</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Team Leader</li><li>Project Manager</li><li>Operations Manager</li><li>Department Head</li><li>Business Director</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Advanced Diploma in Leadership and Management at QLS Level 7</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>

                        </div>

Academy for Health and Fitness

Level 7 Diploma in Leadership & Management - QLS Endorsed

<p>Housing Officers take care of rented properties for local authorities and housing associations. This QLS-endorsed and CPD QS accredited Housing Officer Training Course covers all the in-depth knowledge and skills required to be a good Housing Officer.</p><p>Housing Officer's duties consist of a mix of more traditional duties and social worker obligations. That includes allocating units to tenants, assisting with the application and rental paperwork, facilitating viewings, and assisting tenants through participation in various programs and community support services. Housing Officers should be familiar with local and national support programs to help those who have trouble paying rent or otherwise adhere to leasing agreements.</p><p>It is a Housing Officers' job to look after tenants' needs and ensure that all properties are maintained and looked after. In this Course, you learn the day-to-day role of a Housing Officer and the necessary skills required for this line of work. Enrol in this Course to learn all the essential skills and knowledge to start or boost your career in the relevant field.</p><p><strong>Learning Outcome of Housing Officer Training Course</strong></p><ul><li>Introduction</li><li>Know the career prospects</li><li>Learn about tenant selection and tenant management</li><li>Learn to manage rental income</li><li>Learn time management</li><li>Learn organisation and communication skills</li><li>Learn different negotiation skills</li><li>Learn to deal with anti-social behaviours</li><li>Learn about stress management</li><li>Learn the maintenance, safety, and security</li><li>Resident involvement in Social Housing</li><li>Tips for starting a career</li></ul><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Course materials are recognised by Quality Licence Scheme (QLS) Level 6, which ensures the deep research and quality resource allocation behind the Course development phase. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p><strong>CPD Quality Standards (CPD QS)</strong> accreditation assures the Course training and learning activities are relevant, reliable, and upto date. Moreover, a certificate from the CPD QS accreditation will boost your career development and improve your CV.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium QLS-endorsed Course. Get the help you need and the answers to all your queries throughout the comprehensive syllabus of this Course.</p><p><strong>What benefits will you receive once you enrol in our comprehensive Housing Officer Training Course </strong><strong>from One Education? Learn here!</strong></p><ul><li>Eligibility for an endorsed certificate upon completing the Course.</li><li>Learning materials of our Course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all Course content for an entire year.</li><li>Complete the Course at your own pace and time.</li><li>Each student gets full tutor support on weekdays (Monday to Friday).</li><li>Efficient assessments and instant results upon completing our Course.</li></ul><p>This Housing Officer online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our Housing Officer Training at QLS Level 6 course is the perfect place to kickstart your dream career.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><ul><li>Module 01: Introduction</li><li>Module 02: Career Prospects of Social Housing Manager</li><li>Module 03: Tenant Selection and Tenant Management</li><li>Module 04: Managing Rental Income and Arrears</li><li>Module 05: Time Management</li><li>Module 06: Organisational Skills</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Dealing with Anti-Social Behaviours</li><li>Module 10: Stress Management</li><li>Module 11: Maintenance, Safety, and Security</li><li>Module 12: Resident Involvement in Social Housing</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you can claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners outside the UK must pay a £10 postage charge.</p><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Housing Officer Training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The course is designed to help you get the job of your dreams, or even that promotion you've always wanted, such as:</p><ul><li>Housing Officer - £22k - £35k (per year)</li><li>Senior Housing Officer - £35k - £45k</li><li>Housing Support Officer - £20k - £30k</li><li>Housing Development Officer - £28k - £40k</li><li>Housing Strategy Officer - £35k - £50k</li><li>Housing Policy Officer - £30k - £45k</li><li>Housing Compliance Officer - £25k - £35k</li></ul>
                        </div>

One Education

Housing Officer Training at QLS Level 6 Course

<p>Are you ready to take your leadership and management skills to the next level? Imagine being able to manage high-performing teams, motivate employees, and lead with confidence. Our Leadership and Management course is here to help you achieve just that.</p><p>Imagine you're a manager who's been tasked with leading a team through a difficult project. You're feeling overwhelmed and unsure of how to proceed. That's where our course comes in. With modules covering everything from leadership theories to managing change, our course will give you the skills and knowledge you need to succeed.</p><p>By the end of this course, you will be able to:</p><ul><li>Understand the fundamentals of management and leadership</li><li>Apply different leadership theories to real-world situations</li><li>Improve your management and leadership performance</li><li>Build and manage high-performance teams</li><li>Motivate employees to achieve their best</li><li>Develop strong organisational skills</li><li>Manage talent and plan for succession</li><li>Implement effective business process management</li><li>Communicate effectively and negotiate with stakeholders</li><li>Manage meetings and give feedback</li><li>Lead change management initiatives</li><li>Manage time and stress effectively</li><li>Develop emotional intelligence as a leader</li><li>Manage conflict and office politics</li><li>Implement effective risk management strategies</li><li>Understand corporate responsibility and ethics</li><li>Use Microsoft Word, Excel, and PowerPoint effectively</li></ul><p><strong>Why People Enrol this course from One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all coursecontent for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p>This online training course is designed by industry experts and will give you an in-depth understanding of this topic. The Leadership &amp; Management at QLS Level 7 course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><ul><li>Module 01: Understanding Management and Leadership</li><li>Module 02: Leadership Theories</li><li>Module 03: Improving Management and Leadership Performance</li><li>Module 04: High Performance Teams</li><li>Module 05: Motivating Employees</li><li>Module 06: Organisational Skills</li><li>Module 07: Talent Management</li><li>Module 08: Succession Planning</li><li>Module 09: Business Process Management</li><li>Module 10: Communication Skills</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Managing Meetings and Giving Feedback</li><li>Module 13: Managing Change</li><li>Module 14: Time Management</li><li>Module 15: Stress Management</li><li>Module 16: Emotional Intelligence in Leadership</li><li>Module 17: Managing Conflict</li><li>Module 18: Dealing with Office Politics</li><li>Module 19: Risk Management</li><li>Module 20: Corporate Responsibility and Ethics</li><li>Module 21:Microsoft Word, Excel, Powerpoint</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for:</p><ul><li>Managers and team leaders looking to improve their leadership and management skills</li><li>Professionals looking to advance their careers in management or leadership</li><li>Entrepreneurs and business owners looking to build and manage successful teams</li><li>Anyone looking to develop their leadership and management skills for personal growth</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the Leadership &amp; Management at QLS Level 7 at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>General Manager: £38,000 - £92,000 per year</li><li>Operations Manager: £24,000 - £59,000 per year</li><li>Human Resources Manager: £26,000 - £70,000 per year</li><li>Project Manager: £27,000 - £65,000 per year</li><li>Marketing Manager: £24,000 - £60,000 per year</li><li>Business Development Manager: £24,000 - £70,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>QLS Endorsed Certificate (Hardcopy)</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p> </div>
        <h4>Certificate of Completion (PDF)</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div> <p>After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9.</p> </div>
        <h4>Certificate of Completion (Hardcopy)</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p>A hard copy can be sent to you via post, at the cost of £15.</p> </div>

                        </div>

Level 7 Diploma in Leadership and Management (QLS) Course

<p><strong>**18 FREE CPD Accredited Certificates Included**</strong></p><p>Elevate your customer service career with confidence. Our <strong>Customer Service Manager (CRM) Career Track Diploma</strong> equips you with essential skills to provide top-notch customer experiences, setting you apart in any industry</p><p>Embarking on the Customer Service Manager (CRM) Career Track Diploma will provide you with a comprehensive insight into the world of customer relationship management. This bundle combines essential courses from public relations and phone-based customer service to corporate risk management and positive psychology, ensuring you are equipped with the holistic knowledge required to excel in any customer-centric environment.</p><p>Crafted by industry experts, these 18 courses offer a robust foundation for those keen to understand customer behaviour, manage diverse teams, negotiate sales effectively, and handle business intelligence with finesse. With such a rich curriculum, this diploma is your passport to a. fulfilling and dynamic CRM career.</p><p><strong>Learning Outcomes</strong></p><ul><li>Understand core concepts of Customer Relationship Management.</li><li>Develop strategies for effective public relations and stakeholder engagement.</li><li>Implement KYC procedures and AML guidelines confidently.</li><li>Foster equality, diversity, and cross-cultural awareness in teams.</li><li>Harness positive psychology principles in the workplace.</li><li>Manage teams, time, and corporate risks proficiently.</li></ul><p><strong>How you will benefit from this Customer Service Manager (CRM) Career Track Diploma</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Customer Service Manager (CRM) Career Track Diploma is thoughtfully crafted to deepen your understanding of different Customer Service concepts and arm you with theoretical knowledge and skills vital to Customer Service and Support sector.</p><p><strong>Course 01: CRM Customer Relationship Management</strong></p><p>Dive into the fundamentals of CRM, exploring how businesses can enhance their connection with clients.</p><p><strong>Course 02: Public Relations</strong></p><p>Discover the art of managing public perceptions and building a positive brand image in the public's eye.</p><p><strong>Course 03: KYC: Customer Service Agent</strong></p><p>Understand the 'Know Your Customer' process, an essential aspect of tailoring services to individual client needs.</p><p><strong>Course 04: Phone-Based Customer Service</strong></p><p>Master the techniques of delivering exceptional customer service through telephone interactions.</p><p><strong>Course 05: Sales: Psychology of Customers</strong></p><p>Delve into the mind of the consumer, understanding their behaviours, motivations, and decision-making processes.</p><p><strong>Course 06: Equality, Diversity and Discrimination</strong></p><p>Gain insights into promoting workplace equality, embracing diversity, and preventing discrimination.</p><p><strong>Course 07: AML &amp; Financial Crime Prevention</strong></p><p>Learn the protocols surrounding Anti-Money Laundering and strategies to prevent financial crimes<strong>.</strong></p><p><strong>Course 08: Cross-Cultural Awareness Training</strong></p><p>Equip yourself with the knowledge to interact effectively with people from diverse cultural backgrounds.</p><p><strong>Course 09: Sales Negotiation Skills</strong></p><p>Sharpen your sales tactics, learning to negotiate deals that benefit both the business and the customer.</p><p><strong>Course 10: Psychology of Anxiety and Stress</strong></p><p>Understand the psychological aspects of anxiety and stress, ensuring better well-being in a workplace setting.</p><p><strong>Course 11: Digital Product Management</strong></p><p>Grasp the essentials of managing digital products, from ideation to delivery.</p><p><strong>Course 12: Stakeholder Management</strong></p><p>Learn strategies to engage with stakeholders effectively, ensuring productive collaborations.</p><p><strong>Course 13: Corporate Risk And Crisis Management</strong></p><p>Delve into the techniques of identifying corporate risks and managing crises proficiently.</p><p><strong>Course 14: Performance Management</strong></p><p>Understand the frameworks of evaluating, enhancing, and optimising individual and team performance.</p><p><strong>Course 15: Time Management in The Workplace</strong></p><p>Master the art of managing time efficiently, ensuring productivity and balance in the professional environment.</p><p><strong>Course 16: Team Management</strong></p><p>Equip yourself with the skills to lead, nurture, and manage teams for optimal outcomes.</p><p><strong>Course 17: Business Intelligence Analyst</strong></p><p>Dive into the world of business data, understanding how to analyse and use it for informed decision-making.</p><p><strong>Course 18: Positive Psychology</strong></p><p>Explore the principles of positive psychology, implementing them to foster a more fulfilling work environment.</p><p><strong>Accreditation:</strong></p><p>All of our courses included in this<strong>Customer Service Manager (CRM) Career Track Diploma</strong> are <strong>fully CPDQS accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification:</strong></p><p>Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Customer Service Manager (CRM) Career Track Diploma</strong> will benefit the following professionals in the customer service field, whether you are an aspiring professional or holding an experienced role in the sector.</p><ul><li>Aspiring Customer Service Managers seeking a comprehensive curriculum.</li><li>Individuals aiming to enhance their sales negotiation skills.</li><li>Team leaders focusing on equality and diversity in their groups.</li><li>Sales agents wishing to dive deeper into customer psychology.</li><li>Managers wanting a grasp on corporate risk and crisis management.</li><li>Professionals keen on understanding business intelligence analytics.</li><li>Individuals striving for better time and team management.</li><li>Those aiming to incorporate positive psychology in their roles.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this <strong>Customer</strong><strong>Service Manager (CRM) Career Track Diploma</strong> to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Customer Service Manager (CRM) Career Track Diploma will help you understand the fundamental knowledge required in the following career paths -</p><ul><li>Customer Relationship Manager (CRM)</li><li>Public Relations Officer</li><li>Business Intelligence Analyst</li><li>Digital Product Manager</li><li>Stakeholder Engagement Coordinator</li><li>Corporate Risk Advisor</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Express

Customer Service Manager (CRM) Career Track Diploma Course

Stress is normal, but not natural.
Find out how to change the pattern of taking on stress and release your stored stress.
Step by step, week by week.
By the end of the course your perception will be different and you’ll have tools for life to cultivate calm and be more ‘you’.

Boundless Meditation

Meditation for Alleviating Stress

<p id="isPasted" style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">On this 8-week mindfulness course, you will learn what mindfulness is, how to reduce stress in your life, understand your unhelpful thinking patterns and develop your own personal mindfulness practice with expert guidance.&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Having a regular mindfulness practice can:&nbsp;</strong></p><ul data-rte-list="default" style="color: rgba(26, 26, 26, 0.7); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Help with depression</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Soothe anxiety</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Calm stress</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Improve sleep, focus and creativity</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Help chronic pain</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Improve relationships</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Helps to bring balance and stability to day-to-day life</p></li></ul><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">This course is delivered by a qualified and experienced mindfulness teacher, Evan Curwen.</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You will receive:&nbsp;</strong></p><ul data-rte-list="default" style="color: rgba(26, 26, 26, 0.7); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">16 hours of expert tuition and guidance during the live and interactive classes</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A detailed handbook to support your learning and journal your progress</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Free audio recordings of the practices each week to support your home learning</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Access to an online Facebook community group</p></li></ul><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What happens in the sessions?&nbsp;</strong></p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">The sessions are consistent, we start with a short meditation to ground ourselves and settle into the class together. We reflect on our practises and discuss our experiences of home practice. We learn about aspects of stress reduction and the neuroscience of mindfulness and complete a new practice each week. The mindfulness practices include guided meditations and some gentle movement.&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is home practice?&nbsp;</strong></p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">Each week we learn a new practice together during the session and participants are given an audio recording of that practice to complete at home. This is because it takes 8 weeks of consistent practice for the benefits of mindfulness to take place. To really get the most out of this course, participants are advised to make space for home practice. (20 - 40 minutes a day)&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><em fr-original-style="" style="box-sizing: border-box;">Please note that although mindfulness is therapeutic in nature, it is not therapy and should not be used as a replacement for professional therapy or medication. A pre-assessment is required for all participants to ensure your safety and suitability for the course. We aim to be inclusive to all and may need to discuss your mental health and well-being before being accepted. Your information will only be viewed by the facilitator and will be kept confidential.</em>&nbsp;</p>

The Innocence Guru

Health & Wellbeing

Mental Health

Meditation

Mindfulness-Based Stress Reduction (MBSR) is an effective, scientifically researched method for reducing physical and psychological suffering while building resilience, balance, and peace of mind. 

Mindfulness Based Stress reduction 

Chesterfield

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(34, 177, 77); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(34, 177, 77);">CPD Accredited, Interactive Workshop</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">2 hr session</li><li fr-original-style="" style="box-sizing: border-box;">Learn how stress affects our mind and body</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to manage your stress and reduce them to an acceptable level</li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Stress</li><li fr-original-style="" style="box-sizing: border-box;">Stress versus Pressure</li><li fr-original-style="" style="box-sizing: border-box;">Statistics</li><li fr-original-style="" style="box-sizing: border-box;">Absenteeism, Presenteeism and Leaveism</li><li fr-original-style="" style="box-sizing: border-box;">Workplace Causes of Stress</li><li fr-original-style="" style="box-sizing: border-box;">Personal Causes of Stress</li><li fr-original-style="" style="box-sizing: border-box;">Short-Term and Long-Term Effects of Stress</li><li fr-original-style="" style="box-sizing: border-box;">Coping Strategies</li><li fr-original-style="" style="box-sizing: border-box;">Mental Resilience</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">Benefits of this Workshop:</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">In 2022/23. 875,000 people suffered from work-related stress, depression or anxiety</li><li fr-original-style="" style="box-sizing: border-box;">The affects of stress are far reaching, affecting one&#39;s mind, body, social and personal life</li><li fr-original-style="" style="box-sizing: border-box;">Become more aware of what stresses you, what is does to you and find ways to reduce those stress levels</li></ul><h2 fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/4cad2d62-85d7-4e3a-bcea-1ac7f226aebb/original.png" style="width: 661px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 661px; display: block; vertical-align: top; margin: 5px auto; text-align: center;" fr-original-class="fr-draggable"></h2>

CPD Accredited, Interactive Workshop
2 - 4 hr sessions
Learn how stress affects our mind and body
Learn how to manage your stress and reduce them to an acceptable level
Course Contents of 2 hour course:
What is Stress
Stress versus Pressure
Statistics
Absenteeism, Presenteeism and Leaveism
Workplace Causes of Stress
Personal Causes of Stress
Short-Term and Long-Term Effects of Stress
Coping Strategies
Mental Resilience
Benefits of this Workshop:
In 2022/23. 875,000 people suffered from work-related stress, depression or anxiety
The affects of stress are far reaching, affecting one's mind, body, social and personal life
Become more aware of what stresses you, what is does to you and find ways to reduce those stress levels



Pochat Training

Mental Health Awareness

Mental Health First Aid

Stress Management

Occupational Health & Wellbeing

Emotional Wellbeing

Psychological Wellbeing

Emotional Resilience

Physical Wellbeing

Wellbeing

Mental Resilience

Mental Health At Work

Resilience

<div data-mesh-id="comp-lgaq4d6uinlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-lgaq4d6uinlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_15)); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_15));">Wednesdays 6.30-7.30pm (UK)<br fr-original-style="" style="box-sizing: border-box;">From 28 February - 3 April&nbsp;</h2><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 30px; box-sizing: border-box;" fr-original-style="font-size: 30px;">Lighten your Mood</span></strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every Weds 6.30-7.30pm from&nbsp;28 Feb&nbsp;- 3 April</strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">In these six lessons, we&#39;ll look at how we can access our innate&nbsp;neuroplasticity to help unwind stress and find a sense of calm and centredness in our world, through coming back to our para-sympathetic nervous system: the state we evolved to be in most of the time!</span></p><blockquote style="color: rgb(var(--color_14)); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">&#39;Almost all of us experience anxiety to one degree or another. Anxiety involves primitive habits of muscular tension, constricted breathing, and physiological stress. Feldenkrais lessons free us from these patterns and help our nervous system to return to a healthy, naturally relaxed, &#39;parasympathetic&#39; state. This is what we all want, and deserve.&#39; &nbsp;David Zemach-Bersin</span></p></blockquote></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">Audio recordings&nbsp;of each class are available afterwards, so you don&#39;t have to attend the class in person.&nbsp;</span></p></div></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement classes, usually done lying on a mat. </span></p>

Fundamentals and Classics
Every Weds 6.30-7.30pm (UK time) from 26 Sept - 12 Dec (no class 17 Oct)
This autumn, we will be going back to exploring fundamental functions and relationships within our selves and our movement through the Feldenkrais Method, encountering classic lessons and discovering new ways to understand ourselves in action.
Each week we will encounter a different function or aspect that is key to our sense of being able to move with ease and freedom through our lives. For instance, we will explore our ability to turn through our spine, to round, extend or bend, as well as enlarging our repertoire of possibilities - looking to move with pleasure and reversibility. 
The first few lessons will explore Fundamental Functions. There will be an early 'half-term' the week of 17th Oct, and then the following weeks we will move through a series of outstanding Classic lessons, that will be useful to return to for yourself.
Audio recordings of each class are available afterwards, so you don't have to attend the class in person, if you can't make that evening. 

Jonathan Young

Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement (Feldenkrais) classes, usually done lying on a mat. 

A kinder sense of yourself - mindful movement classes

General admission - all 12 classes

Concession / student - all classes

Low waged / unemployed

Concession / student - all 6 classes

<p style="margin: 0cm 0cm 8pt; font-family: Calibri, sans-serif; font-size: 11pt; color: var(--text); box-sizing: border-box;" id="isPasted" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; line-height: 107%; box-sizing: border-box;" fr-original-style="font-size:16px;line-height:107%;">A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients</span></strong></p><p style="margin: 0cm 0cm 8pt; font-family: Calibri, sans-serif; font-size: 11pt; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; line-height: 107%; box-sizing: border-box;" fr-original-style="font-size:16px;line-height:107%;">&nbsp;</span></strong></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Our new advanced workshop is for therapists who have used EMDR with quite a few cases and are confident with the basics and want some additional skills to work with a wider variety of clients and to further build on their confidence. The aim is to introduce participants to some of the additional ways of using the standard EMDR protocol with more complex presentations.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></strong></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Key Learning Outcomes</span></strong></p><ul style="list-style-type: disc; margin-left: 26px; box-sizing: border-box;" fr-original-style="list-style-type: disc;margin-left:26px;" fr-original-class="decimal_type"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To be able to use EMDR Case Formulation in target selection and treatment planning</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To be able to use advanced tools and techniques to manage dissociation (including Loving Eyes and CIPOS)&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To introduce participants to the Anger and Revenge protocol, Flash technique and EMDR 2.0&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">To understand how EMDR can be effective in the treatment of depression, including risk.</span></li></ul><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">This is an interactive workshop with lots of opportunity for group discussion and practice. As such, the recording will only be available as a back up to those who attend in person.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Simon Proudlock is a Consultant Psychologist and Associate Fellow of the British Psychological Society working for the NHS and in private practice. He has spent the majority of his career working with complex clients. &nbsp;In 2012 he achieved the award for Innovative Practice by the Division of Counselling Psychology for his research in EMDR with people who are suicidal. He is author of &#39;The Solution Focused Way: Incorporating Solution Focused Therapy Tools and Techniques into Your Everyday Work&#39;.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(44, 54, 58); background: white; box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#2C363A;background:white;">Ines is a Clinical Psychologist, specialist in trauma and complex trauma, with over 20 years of experience in the NHS, including working at the Traumatic Stress Service, Maudsley. Ines developed the EMDR Case Formulation Tool and has delivered several workshops on EMDR case formulation in treatment planning and target selection.&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">Simon and Ines are EMDR Europe Accredited Trainers and Consultants</span></strong><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">This webinar is ideally aimed at therapists who have completed EMDR basic training.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">The webinar fee includes handouts, CPD certificates and access to the recording of the webinar for 28 days after the event for those who have attended in person.</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">EMDR UK Association- CPD accreditation pending</span></strong></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">&nbsp;</span></p><p style="font-family: Calibri, sans-serif; font-size: 11pt; margin: 0cm; background: white; color: var(--text); box-sizing: border-box;" fr-original-style='margin-right:0cm;margin-left:0cm;font-size:16px;font-family:"Calibri",sans-serif;margin-top:0cm;margin-bottom:8.0pt;font-size:11.0pt;margin:0cm;background:white;'><span style="font-family: Roboto; color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="font-family:Roboto;color:#6F7287;">For further information please contact info@emdrconsultancy.com</span></p>

A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients
 
Our new advanced workshop is for therapists who have used EMDR with quite a few cases and are confident with the basics and want some additional skills to work with a wider variety of clients and to further build on their confidence. The aim is to introduce participants to some of the additional ways of using the standard EMDR protocol with more complex presentations.
 
 
Key Learning Outcomes
To be able to use EMDR Case Formulation in target selection and treatment planning
To be able to use advanced tools and techniques to manage dissociation (including Loving Eyes and CIPOS)
To introduce participants to the Anger and Revenge protocol, Flash technique and EMDR 2.0
To understand how EMDR can be effective in the treatment of depression, including risk.
 
This is an interactive workshop with lots of opportunity for group discussion and practice. As such, the recording will only be available as a back up to those who attend in person.
 
Simon Proudlock is a Consultant Psychologist and Associate Fellow of the British Psychological Society working for the NHS and in private practice. He has spent the majority of his career working with complex clients. In 2012 he achieved the award for Innovative Practice by the Division of Counselling Psychology for his research in EMDR with people who are suicidal. He is author of 'The Solution Focused Way: Incorporating Solution Focused Therapy Tools and Techniques into Your Everyday Work'.
 
Ines is a Clinical Psychologist, specialist in trauma and complex trauma, with over 20 years of experience in the NHS, including working at the Traumatic Stress Service, Maudsley. Ines developed the EMDR Case Formulation Tool and has delivered several workshops on EMDR case formulation in treatment planning and target selection. 
 
Simon and Ines are EMDR Europe Accredited Trainers and Consultants.
 
This webinar is ideally aimed at therapists who have completed EMDR basic training.
 
The webinar fee includes handouts, CPD certificates and access to the recording of the webinar for 28 days after the event for those who have attended in person.
 
 
EMDR UK Association- CPD accreditation pending
 
For further information please contact info@emdrconsultancy.com

EMDR Consultancy

Trauma

EMDR

A one-day interactive workshop that will teach participants additional ways of using EMDR with more complex clients.

EMDR Therapy – Advanced Tools and Techniques Workshop - October 2024

Early Bird

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Work stress has been described as the &lsquo;wear and tear&rsquo; caused by your working life. In recent times, stress at work has seen a rapidly rising trend. This course looks at your ability to avoid work stress and to control and manage it, when it arises. Excessive and continuous work stress is very damaging, resulting in health problems, loss of productivity and pressure on working relationships. The main problems stem from excessive workloads and impractical deadlines, relationships with colleagues and future job insecurity.</strong></p>

Work stress has been described as the ‘wear and tear’ caused by your working life. In recent times, stress at work has seen a rapidly rising trend. This course looks at your ability to avoid work stress and to control and manage it, when it arises. Excessive and continuous work stress is very damaging, resulting in health problems, loss of productivity and pressure on working relationships. The main problems stem from excessive workloads and impractical deadlines, relationships with colleagues and future job insecurity.

Skillogy International

Soft Skills

Course

Complete 5 courses to gain a Certificate from the Chartered Management Institute

Course with CMI Certificate

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Welcome to Becoming Anxiety Free with NLP!</strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you tired of feeling anxious and stressed all the time? Join us for this online event where we will explore how Neuro-Linguistic Programming (NLP) can help you overcome anxiety and live a more peaceful life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Date:</strong></strong>&nbsp;Thurs Jul 04 2024</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Time:</strong></strong>&nbsp;10:00:00 GMT+0100 (British Summer Time)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this event, you will learn practical techniques and strategies to reprogram your mind and break free from the grips of anxiety. Say goodbye to constant worrying and hello to a calmer, more confident you!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss out on this opportunity to transform your life. Register now and take the first step towards becoming anxiety-free with NLP!</p>

Proactive NLP Ltd

Neuro-Linguistic Programming (NLP)

Emotional Freedom Techniques (EFT)

Anxiety Management

Say goodbye to managing your anxiety and say hello to becoming free from anxiety and living a happy and content life.  This masterclass will show you can change how your mind works to eliminate the negative and debilitating emotional impact of anxiety, once and for all!

Becoming Anxiety Free with NLP

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. <span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They m<span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">itigate the impact of incidents and help promote resilience and well-being. &nbsp;</span></span></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.</span></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident.&nbsp;</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">A trained and competent facilitator helps the group support each other and process their reactions.</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization.&nbsp;</span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.<br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Here is an outline of the training:</span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(67, 153, 250) !important;">Day 1: Critical Incidents and the Process of Debriefing&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">09:00 - 10:30&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Introducing the facilitator and the group; outline of the day, expectations and outcomes.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">The Process of Debriefing: t</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">he practice of &lsquo;talking through&rsquo; and the therapeutic benefits of debriefing.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Understanding Critical Incidents: d</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">efining Critical Incidents, what makes an incident &lsquo;critical&rsquo;? The psychological impact of a critical incident.</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">10:30 - 12:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Trauma and Post-Trauma</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Unpacking these important concepts and understanding their implications and relevance to CID</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Debriefing Critical Incidents</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Introducing existing models of CISDs, comparing and understanding the components of a CID</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">12:30 Lunch break&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">13:00 - 14:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Skills Practice and Experiential Learning</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Practice session, trying out models of debriefing using scenarios from experience</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" fr-original-style=" color: rgb(67, 153, 250) !important;">Day 2: Facilitating Critical Incident Stress Debriefings &ndash; theory and practice</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">09:00 - 10:30&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">The Competent Facilitator:&nbsp;</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">qualities and skills of the competent facilitator</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Containment</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">The role of the facilitator and the challenges of facilitating emotional conversations&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">10:30 - 12:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Facilitating critical incident debriefings: p</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">rompt cards - a tool for the facilitator.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Ground rules, time-frames, and keeping &lsquo;on task&rsquo;.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">12:30 Lunch break</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">13:00 - 14:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Skills Practice and Experiential Learning</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Working with scenarios and prompt cards: practice session - facilitating CISDs</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">&lsquo;Debriefing&rsquo; the day</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></p>

The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.
Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. 

Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They mitigate the impact of incidents and help promote resilience and well-being. 
CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.
The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident. A trained and competent facilitator helps the group support each other and process their reactions. 
This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization. 
This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.

Here is an outline of the training:
Day 1: Critical Incidents and the Process of Debriefing 
09:00 - 10:30 
Introducing the facilitator and the group; outline of the day, expectations and outcomes.
The Process of Debriefing: the practice of ‘talking through’ and the therapeutic benefits of debriefing.
Understanding Critical Incidents: defining Critical Incidents, what makes an incident ‘critical’? The psychological impact of a critical incident.

10:30 - 12:00 
Trauma and Post-Trauma
Unpacking these important concepts and understanding their implications and relevance to CID
Debriefing Critical Incidents
Introducing existing models of CISDs, comparing and understanding the components of a CID

12:30 Lunch break 

13:00 - 14:00 
Skills Practice and Experiential Learning
Practice session, trying out models of debriefing using scenarios from experience

Day 2: Facilitating Critical Incident Stress Debriefings – theory and practice

09:00 - 10:30 
The Competent Facilitator: qualities and skills of the competent facilitator
Containment
The role of the facilitator and the challenges of facilitating emotional conversations 

10:30 - 12:00 
Facilitating critical incident debriefings: prompt cards - a tool for the facilitator.
Ground rules, time-frames, and keeping ‘on task’.

12:30 Lunch break
 
13:00 - 14:00 
Skills Practice and Experiential Learning
Working with scenarios and prompt cards: practice session - facilitating CISDs
‘Debriefing’ the day

  

Psychotherapy For Healthcare Ltd

Train with us to facilitate Critical Incident Stress Debriefings. CISD are effective interventions that help care professionals to process stressful events in the workplace.  A CISD helps restore well-being and protect from prolonged reactions. This excellent 2-day training will cover theory and practice, including lectures, videos, and small-group work. By the end you will be able to facilitate CISDs.

Critical Incident Stress Debriefing: 2-day online training 

Loughborough

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			<p>Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.</p>
			<div><i></i> 4 Hour Session</div>
			<div><i></i>  £180.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p><b>Learning Objectives</b></p>
<ul>
<li>Learn coping techniques to deal with a different way of working and living</li>
<li>Feel supported by others and know that you are not alone in the struggle</li>
<li>Recognize the symptoms and causes of stress</li>
<li>Discover simple stress-busting techniques to manage &amp; reduce the effects of stress in your life</li>
<li>Create a simple personalised plan to rise above stress for a healthier &amp; more productive lifestyle</li>
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		<h3>Modules/Lessons</h3>
		<p></p><h3>1. Background</h3>
<p><strong>What is stress - origins, causes, and symptoms.</strong></p>
<ul>
<li>Flight or fight response &amp; role of hormones</li>
<li>Why it matters? Physiological, psychological, and physical effects</li>
<li>The price you pay in terms of your health and your family</li>
<li>Causes</li>
<li>Warning signs: cognitive, emotional, physical, behavioural</li>
<li>Stats from around the world</li>
</ul>
<h3>2. Technique</h3>
<p><strong>Work - life balance</strong></p>
<ul>
<li>How to create balance &amp; set boundaries The notion of 'tilting'</li>
<li>Connecting with and pursuing your passion</li>
<li>Gaining support at work and at home</li>
<li>Learning how to say 'no'</li>
</ul>
<p><strong>Stress reduction techniques</strong></p>
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<li>Visualization and relaxation techniques</li>
<li>Breathing and stretching</li>
<li>Energizers and drainers</li>
<li>Meditative positive visualization exercise (5 mins)</li>
<li>Physical health</li>
<li>Behaviours and beliefs</li>
<li>Putting things in perspective</li>
<li>Circle of influence (vs. circle of control)</li>
<li>Slowing down (hurry sickness / time famine - Arianna Huffington Thrive)</li>
<li>Purpose - identify what matters to you (values), gratitude journal, contribution</li>
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<h3>3. Plan</h3>
<p>Action Planning</p>
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<li>Cultivating gratitude</li>
<li>Finding meaning and purpose</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.

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			<h2>Overview of Stress &amp; Anxiety Management: Psychology</h2>		</div>
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					<div><p><span>Join our Stress &amp; Anxiety Management: Psychology course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Stress &amp; Anxiety Management: Psychology course has everything you need to get a great start in this sector.</span></p><p><span>Improving and moving forward is key to getting ahead personally. The Stress &amp; Anxiety Management: Psychology course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now!</span></p></div>
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			<h3>Get a Quick Look at The Course Content:</h3>		</div>
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			<h3>This <span>Stress &amp; Anxiety Management: Psychology</span> Course will help you to learn:</h3>		</div>
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					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Stress &amp; Anxiety Management: Psychology. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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			<h3>Process of Evaluation</h3>		</div>
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					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
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			<h3>Certificate of Achievement</h3>		</div>
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					<div><h4><span>Certificate of Completion - Digital / PDF Certificate</span></h4>  
<p>After completing the <span>Stress &amp; Anxiety Management: Psychology course</span>, you can order your<span> CPD Accredited Digital / PDF Certificate for £5.99. </span></p>
<p><span>Certificate of Completion - Hard copy Certificate</span></p>
<p><span>You can get the CPD Accredited <b><i>Hard Copy Certificate for £12.99</i></b>.</span></p>
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<div><span>Shipping Charges:</span><span><span><br /></span></span></div>
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<li><p><span>Inside the UK: £3.99</span></p></li>
<li><p><span>International: £10.99</span></p></li>
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			<h3>Who Is This Course for?</h3>		</div>
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					<div><p><span>This Stress &amp; Anxiety Management: Psychology is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. </span></p><p><span>On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </span></p><p><span>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</span></p></div>
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					<div><p><span>You don't need any educational qualification or experience to enrol in the Stress &amp; Anxiety Management: Psychology course.</span></p>
<p><span>Do note: you must be at least 16 years old to enrol.</span></p>
<p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
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					<div><p><span>The certification and skills you get from this </span><span>Stress &amp; Anxiety Management: Psychology Course</span><span> can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.</span></p></div>
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					<td colspan="4">Psychology of Stress </td>
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					<td>What is 'Stress'?</td>
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					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How does 'stress' affect us?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we experience 'stress' differently?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'Good stress' (Eustress) Vs 'Bad stress' (Distress)</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'Stress' and 'Burnout'</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Individual experiences of 'stress' </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Coping with stress as an individual</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Low ability (inability) to cope with stressors</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What do people use to cope with stress?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'Addictions' and Coping with 'Stress'</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Stress Management </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'Breathing' in Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress-Reducing Techniques</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medication Treatments (Pharmacology) - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medication Treatments (Pharmacology) - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Nutrition and 'Stress' - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Nutrition and 'Stress' - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Psychology of 'Anxiety' </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What do we call 'anxiety'?</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is the difference between 'stress' and 'anxiety'?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>When does 'anxiety' become an 'anxiety disorder'?</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Anxiety Disorders </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generalised Anxiety Disorder (GAD)</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Social Anxiety Disorder (Social Phobia)</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Panic Disorder</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'Addictions' and Anxiety Disorders</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Coping with Anxiety</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Psychotherapy for Anxiety Disorders</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cognitive Behavioural Therapy (CBT) for Anxiety Disorders</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mindfulness &amp; Mindfulness Based Therapy (MBT)</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medial Treatments (Pharmacology)</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Anxiety-Reducing Techniques</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Words </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Bye and Thank You!</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Resources</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Resources - Psychology of Anxiety &amp; Stress</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
									</div>
						</div>
						<div id="menu2">
							
						</div>

Overview of Stress & Anxiety Management: Psychology
In a world where stress seems to lurk around every corner, mastering the art of stress management has become essential for survival. The UK's mental health landscape paints a vivid picture: according to the Mental Health Foundation, 74% of adults have felt so stressed they've been overwhelmed or unable to cope.This "Stress & Anxiety Management" course is your lifeline in turbulent times. 
Dive deep into the psychology of stress, unravelling its mysteries and learning to harness its power for good. Discover the subtle differences between stress and anxiety, and arm yourself with a toolkit of coping strategies. From breathing techniques to cognitive behavioural therapy, you'll explore a range of stress management approaches that can transform your life. 
The Stress Management course doesn't just stop at personal growth; it opens doors to a burgeoning industry. With mental health awareness on the rise, the demand for stress management experts is skyrocketing. Whether you're looking to enhance your own well-being or carve out a career in helping others, this course is your first step towards mastering the art of calm in a chaotic world.
In this Stress & Anxiety Management course, you will:
Sharpen your skills to help you advance your career.
Acquire a comprehensive understanding of various related topics and tips from industry experts.
Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your career.
Enrolling in the Stress & Anxiety Management: Psychology course can assist you in getting into your desired career faster than you ever imagined. So without further ado, start now!
Get a Quick Look at The Course Content:
This Stress & Anxiety Management: Psychology Course will help you to learn:
Learn strategies to boost your workplace efficiency.
Hone your skills to help you advance your career.
Acquire a comprehensive understanding of various topics and tips.
Learn in-demand skills that are in high demand among UK employers
This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Stress & Anxiety Management: Psychology. Enrol today and complete the course to achieve a certificate that can change your career forever.
Details
Perks of Learning with IOMH
One-To-One Support from a Dedicated Tutor Throughout Your Course.
Study Online - Whenever and Wherever You Want.
Instant Digital/ PDF Certificate.
100% Money Back Guarantee.
12 Months Access.
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion - Digital / PDF Certificate
After completing the Stress & Anxiety Management: Psychology course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. 
Certificate of Completion - Hard copy Certificate
You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
Inside the UK: £3.99
International: £10.99
Who Is This Course for?
This Stress & Anxiety Management: Psychology is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. 
On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
You don't need any educational qualification or experience to enrol in the Stress & Anxiety Management: Psychology course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
The certification and skills you get from this Stress & Anxiety Management: Psychology Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

 Course Curriculum

Psychology of Stress			
	What is 'Stress'?		00:09:00
	How does 'stress' affect us?		00:09:00
	Why do we experience 'stress' differently?		00:10:00
	'Good stress' (Eustress) Vs 'Bad stress' (Distress)		00:09:00
	'Stress' and 'Burnout'		00:09:00
Individual experiences of 'stress'			
	Coping with stress as an individual		00:09:00
	Low ability (inability) to cope with stressors		00:07:00
	What do people use to cope with stress?		00:10:00
	'Addictions' and Coping with 'Stress'		00:09:00
Stress Management			
	'Breathing' in Stress Management		00:08:00
	Stress-Reducing Techniques		00:10:00
	Medication Treatments (Pharmacology) - Part 1		00:06:00
	Medication Treatments (Pharmacology) - Part 2		00:04:00
	Nutrition and 'Stress' - Part 1		00:04:00
	Nutrition and 'Stress' - Part 2		00:06:00
Psychology of 'Anxiety'			
	What do we call 'anxiety'?		00:06:00
	What is the difference between 'stress' and 'anxiety'?		00:07:00
	When does 'anxiety' become an 'anxiety disorder'?		00:05:00
Anxiety Disorders			
	Generalised Anxiety Disorder (GAD)		00:08:00
	Social Anxiety Disorder (Social Phobia)		00:08:00
	Panic Disorder		00:07:00
	'Addictions' and Anxiety Disorders		00:10:00
Coping with Anxiety			
	Psychotherapy for Anxiety Disorders		00:08:00
	Cognitive Behavioural Therapy (CBT) for Anxiety Disorders		00:09:00
	Mindfulness & Mindfulness Based Therapy (MBT)		00:11:00
	Medial Treatments (Pharmacology)		00:05:00
	Anxiety-Reducing Techniques		00:10:00
Final Words			
	Good Bye and Thank You!		00:02:00
Resources			
	Resources - Psychology of Anxiety & Stress		00:00:00


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