Name: PA - Personal Assistant Trainig
Price: 51 GBP
Availability: InStock

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD)</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) </strong>course provides complete 360-degree training on Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD). You'll get not one, not two, not three, but <strong>twenty-five </strong>Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Understanding Specific Learning Difficulties: Supporting Diverse Learners</li><li>Course 02: Special Education Needs (SEN) Teaching Methodologies</li><li>Course 03: SENCO - Special Educational Needs Coordination Course</li><li>Course 04: Effective Strategies for Teaching Students with Learning Disabilities Course</li><li>Course 05: Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders</li><li>Course 06: Autism Training</li><li>Course 07: Child and Adolescent Counselling</li><li>Course 08: Early Childhood Mental Health: Strategies and Interventions</li><li>Course 09: Play Therapy, Mental Health and Child Psychology Diploma</li><li>Course 10: Positive Behaviour in Children and Youth</li><li>Course 11: Teaching Assistant (TA, SEN, Autism, ADHD &amp; Dyslexia), Remote Teaching &amp; Phonics Diploma</li><li>Course 12: Child Behaviour: Child Psychology, Mental Health Certification, Autism and Development</li><li>Course 13: Paediatric Care Course</li><li>Course 14: Child Psychology</li><li>Course 15: Counselling Children &amp; Supporting Their Wellbeing</li><li>Course 16: Mental Health and Psychiatry Training</li><li>Course 17: Youth Work Diploma</li><li>Course 18: Early Years Primary Teaching</li><li>Course 19: Self Regulation in Young Children</li><li>Course 20: Young People and Challenging Behaviour Diploma</li><li>Course 21: Reactive Strategies for Challenging Behaviour of Young People</li><li>Course 22: Child Protection in Education</li><li>Course 23: Child Safeguarding</li><li>Course 24: Internet Safety: Safeguarding Children</li><li>Course 25: Safeguarding Children &amp; Child Risk Assessment</li></ul> <p>The <strong>Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) </strong>course has been prepared by focusing largely on Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) career readiness. It has been designed by our Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) lessons</li><li>One to one assistance from Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD)professionals if you need it</li><li>Innovative exams to test your knowledge after the Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD)course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) certificate and transcript on the next working day</li><li>Easily learn the Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD)</li></ul><p>This course is suitable for anyone interested to further progress there career in:</p><ul><li>Level 2 Certificate in Principles of Working with People with Mental Health Needs (RQF)</li><li>Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (RQF)</li></ul><p><strong>Please Note:</strong> Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD)</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your<strong> Working with Individuals with Learning Difficulties </strong>career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties (CPD) career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Studyhub UK

Learning & Development

Certificate in Teaching Program (CTP)

Certificate in Further Education & Training (Cert Ed)

Professional Skills Course (PSC)

Diploma in Professional Studies (DPS)

Continuous Professional Development (CPD)

Level 2 Certificate in Principles of Working with Individuals with Learning Difficulties

General Admission

Human Givens College

Good Practice: Ethics for the caring professions

<p>The Admin Support Assistant is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Admin Support Assistant and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Admin Support Assistant course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong><br /><br /><strong>The CPD Certification Service (CPD UK)</strong> assure the <strong>Admin Support Assistant</strong> course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum Of The Admin Support Assistant</strong></p><p><strong>Module 1: Introduction to Admin Support Assistant </strong></p><ul><li>Role and Responsibilities of an Assistant / Secretary</li><li>Job Functions and Required Skills</li><li>Planning Work Details</li></ul><p><strong>Module 2: Business Telephone Skills </strong></p><ul><li>Telephone Etiquette</li><li>Telephone Skills</li><li>Telephone Courtesy Tips</li></ul><p><strong>Module 3: Representing Your Boss and Company</strong></p><ul><li>Competence</li><li>Professionalism</li><li>Reflecting Brand Values</li></ul><p><strong>Module 4:</strong><strong>Business Etiquette </strong></p><ul><li>Introduction to Business Etiquette</li><li>Importance of Business Etiquette</li><li>Types of Business Etiquette</li></ul><p><strong>Module 5: Mail Services and Shipping </strong></p><ul><li>The Office Mail</li><li>Mailing and Shipping Details</li><li>Royal Mail Services</li></ul><p><strong>Module 6: Travel Arrangements </strong></p><ul><li>Business Travel</li><li>Hotel Reservations</li><li>Transportation Reservations</li></ul><p><strong>Module 7: Organising Meeting and Conferences </strong></p><ul><li>Meeting Arrangements</li><li>Types of Meeting</li><li>Scheduling Meetings</li><li>Meeting Minutes</li></ul><p><strong>Module 8: Diary Management and Note taking </strong></p><ul><li>Introduction to Diary Management</li><li>Different Types of Diary Management</li><li>How to Work on the Diary</li><li>Importance of Updated Diary System</li></ul><p><strong>Module 9: Time Management </strong></p><ul><li>Introduction to Time Management</li><li>Aspects of Time Management</li><li>Prioritising the Workload</li><li>Overcoming Procrastination</li></ul><p><strong>Module 10: Record Keeping and Filing Systems</strong></p><ul><li>Keeping Accurate Records</li><li>Filing Systems</li><li>How to Alphabetise for Filing and Indexing</li><li>Handling Confidential Documents</li></ul><p><strong>Module 11: Business Writing Skills </strong></p><ul><li>Structures of Business Documents</li><li>Structures of Other Official Documents</li><li>Editing and Proofreading</li></ul><p><strong>Module 12:Organisational Skills </strong></p><ul><li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li></ul><p><strong>Module 13: Communication Skills </strong></p><ul><li>Effective Listening Skills</li><li>Verbal Communication</li><li>Non-Verbal Communication</li></ul><p><strong>Module 14: Customer Service </strong></p><ul><li>Introduction To Customer Service</li><li>The Power of Positive Thinking in Customer Service</li><li>Types of Difficult Customers and How to Help them</li></ul><p><strong>Module 15: Effective Planning and Scheduling </strong></p><ul><li>Work Breakdown Structure</li><li>Estimation Process and Resources Alignment</li><li>Project Planning</li></ul><p><strong>Module 16: Invoicing/Petty Cash </strong></p><ul><li>Financial Record Keeping</li><li>Invoice</li><li>Petty Cash</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Admin Support Assistant course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li>Within the UK: £109</li><li>International: £109 + £10 (postal charge) = £119</li></ul><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing this <strong>Admin Support Assistant</strong> course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from One Education.</p><p>Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Admin Support Assistant course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Admin Support Assistant course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Admin Support Assistant Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

One Education

Admin Support Assistant Course

London

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Description:</strong>&nbsp;Discover free counselling services in London to support your mental health. Our compassionate counsellors offer no-cost therapy sessions for individuals facing financial difficulties, ensuring that everyone has access to the help they need. From stress and anxiety to depression and grief, our free counselling services are designed to provide essential mental health support without the financial burden.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key areas:</strong>&nbsp;no-cost counselling, free therapy, mental health support, free mental health services, accessible therapy, community counselling, pro bono therapy.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 x 1 hour sessions&nbsp;</p>

Miss Date Doctor Dating Coach London, Couples Therapy

Free Counselling London Miss Date Doctor

General admission

<header style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><header style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 style="color: rgb(77, 80, 84); box-sizing: border-box;" fr-original-style=" color: rgb(77, 80, 84);">Mental Health Qualification | Fully Recognised | Learn in Your Own Time</h2></header></header><div style="color: rgb(51, 51, 51); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(51, 51, 51);">Qualification</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Level 2 Certificate in Principles of Working with People with Mental Health Needs (RQF)</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></div><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">105</strong><span style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style="color: rgb(15, 21, 26);">&nbsp;students enquired about this course</span></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h2><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Overview</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The TQUK<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;LEVEL 2 Certificate in Understanding Children &amp; Young People&rsquo;s Mental Health (RQF) Qualification</strong>&nbsp;is to enable you to gain a recognised (RQF) qualification to support those with mental health difficulties.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a staffing member working with children and young people, you are responsible for the safeguarding of each person and as such having an understanding in supporting children and young people with difficulties in mental health.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Team members work under the direction and supervision of the head teacher, in order to help promote effective learning and to support children suffering from Mental Health issues. For many years we have know this to be an area to work with and as a college we fully back and support the governments decision to promote and assist with helping those with mental health difficulties.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TQUK Level 2 Certificate in Understanding Children and Young People&rsquo;s Mental Health (RQF)</strong>&nbsp;qualification is ideal for all members of staff, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anyone working with children</li><li fr-original-style="" style="box-sizing: border-box;">All staff within schools &amp; colleges</li><li fr-original-style="" style="box-sizing: border-box;">Anyone working with children in outside sporting clubs or activities alike</li><li fr-original-style="" style="box-sizing: border-box;">Anyone wishing to make a difference to peoples lives</li><li fr-original-style="" style="box-sizing: border-box;">Learner mentors</li><li fr-original-style="" style="box-sizing: border-box;">Home school link workers</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Click here to check our qualification</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Qualification</h2><h3 fr-original-style="" style="box-sizing: border-box;">Level 2 Certificate in Principles of Working with People with Mental Health Needs (RQF)</h3></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Units Covered</p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the context of children and young people&rsquo;s mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand factor which may affect the mental health of children and young people</li><li fr-original-style="" style="box-sizing: border-box;">Understand the mental health concerns of children and young people</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of mental health concerns on children and young people</li><li fr-original-style="" style="box-sizing: border-box;">Understand how children and young people with mental health concerns can be supported</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Qualification</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Qualification reference number &ndash; 603/3204/9</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Credit Value &ndash; 16</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessments are a great way of checking your progress allowing you to apply your understanding to real-world situations. Through the TQUK Level 2 Certificate in Understanding Children and Young People&rsquo;s Mental Health (RQF) Qualification, you will be assessed by a series of written assignments, which are submitted to and marked by your tutor.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All assignments are set by TQUK. Upon verification of the activities, exercises and assignments, a certificate of achievement will be awarded by TQUK, as confirmation that your written work has met all of the learning outcomes and assessment criteria for the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please note: There is no examination required for this course.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What&rsquo;s included</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will have access to a Tutor, via email, who will mark your work and guide you through the course to help you prepare for your assignments. You will be provided with all course materials in order to complete your TQUK Level 2 Certificate in Understanding Children and Young People&rsquo;s Mental Health (RQF) Qualification in order to be guided through your course content. Full tutor support is offered throughout the course to ensure your learning outcomes are met to a satisfactory standard.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Study Time</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The guided study hours to complete your TQUK Level 2 Certificate in Understanding Children and Young People&rsquo;s Mental Health (RQF) Qualification are an approximate figure and are dependent upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. You should allow enough time to complete assignments/ question papers to ensure satisfactory outcomes are met.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The approximate amount of time required to complete the TQUK Level 2 Certificate in Understanding Children and Young People&rsquo;s Mental Health (RQF) Qualification is: 160 hours.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will have an initial 8 months in which to complete this qualification and after that you can extend for a further 4 months if required giving you a maximum time-scale of 12 months.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Certification fee for this qualification is &pound;85.00 of which is only payable upon successful completion.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TQUK Level 2 Certificate in Understanding Children and Young People&rsquo;s Mental Health (RQF)</strong>&nbsp;Qualification course is designed for people who work with children &amp; young people throughout the UK</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TQUK Level 2 Certificate in Understanding Children and Young People&rsquo;s Mental Health (RQF) Qualification</strong>&nbsp;is openly available to anyone working with children in any area of life to ensure they are receiving the support they require and deserve.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Students should have access to a computer and the internet throughout your study period.</li><li fr-original-style="" style="box-sizing: border-box;">Learners should have basic PC skills in order to navigate our Support Portal</li><li fr-original-style="" style="box-sizing: border-box;">You should be fully committed to your studies.</li><li fr-original-style="" style="box-sizing: border-box;">Want to make a difference to those suffering from Mental Health Issues</li><li fr-original-style="" style="box-sizing: border-box;">Must be aged 16 and over</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone working with children should be aware as to how we support those with Mental Health difficulties</p></section></section></section></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

The Learning College Group

Children Mental Health

Train the Trainer (TTT)

The TQUK LEVEL 2 Certificate in Understanding Children & Young People’s Mental Health (RQF) Qualification is to enable you to gain a recognised (RQF) qualification to support those with mental health difficulties.

As a staffing member working with children and young people, you are responsible for the safeguarding of each person and as such having an understanding in supporting children and young people with difficulties in mental health.

Mental Health Certificate

Full Price

Deposit payment of £69.00 followed by 5 x £50.00 per month.

Deposit payment

1/5 monthly instalments

iStudy UK

Office Skills

Diploma for School Business Leaders (DSBM)

Office Administration

Diploma in Management Studies (DMS)

Diploma in Office Admin and Customer Service

<p><strong>Behavioural techniques are easier to implement than you think-once you know how</strong><strong>. </strong></p><p>It can be difficult for teachers or parents to deal with a disobedient child in the classroom or at home. No worries, we'll get you covered!</p><p>Our comprehensive classroom behaviour management course provides a comprehensive overview of how to maintain effective relationships with students and interact with them effectively, as well as the keys to applying controlling techniques.</p><p>Each Classroom Behaviour Management module defines the key terminology in a clear and concise manner. This will also help you assist kids who might need extra help with their education due to a learning, behavioural, or physical disability. This will prepare you as a good fit for your chosen career in classroom management</p><p>If you want to flourish in this sector, this Classroom Behaviour Management course is ideal. So enrol now to improve your teaching skills and contribute your fair share to your community.</p><p><strong>Learning outcomes </strong></p><p>After completing this Classroom Behaviour Management course, you will be able to</p><ul><li>Maintain strong communication with the students</li><li>Learn about Social, Emotional and Mental Health Difficulties</li><li>Support Children Having Special Education Needs or Disabilities</li><li>Apply strategies for managing behaviour in the classroom setting.</li><li>Provide the best learning environment</li></ul><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Classroom Behaviour Management course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p>Once you enrol in this Classroom Behaviour Management course, you will have full, one-year access to the modules to learn at your own speed. You will learn new techniques and skills while also creating a non-compliance calm environment in the classroom.</p><p>This Classroom Behaviour Management course contains everything you need to advance in your chosen field of work. This expertly designed course covers all of the major aspects of classroom management to improve your skills and knowledge so that you can continue your career successfully.</p><p>The course will teach learners about classroom behaviour management, from conflict resolution and supporting children with special needs to understanding children's behaviours and actions. This course is designed to teach students the key processes of effective behaviour management to support learning in the classroom.</p><p><strong>Course Curriculum </strong></p><ul><li>Module 1: Understanding Behaviour &amp; Relationships as a TA</li><li>Module 2: Experienced TAs Maintain Strong Communications with The Students</li><li>Module 3: Communication and Interaction</li><li>Module 4: Cognition and Learning</li><li>Module 5: Social, Emotional and Mental Health Difficulties</li><li>Module 6. Children Having Special Education Needs or Disabilities</li><li>Module 7: SEN Support</li><li>Module 8: High Quality Teaching for Pupils with SEN</li><li>Module 09: Providing the Best Learning Environment</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Classroom Behaviour Management course is open to all who wish to learn. However, it can be beneficial for:</p><ul><li>Teachers</li><li>Teaching assistants</li><li>Educators</li><li>Lecturers</li><li>College Instructors</li><li>Carer</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Classroom Behaviour Management course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completion of this Classroom Behaviour Management course, learners will be able to add their new skills to their CV and take the very first step towards the following careers:</p><ul><li>Newly qualified teachers</li><li>Teachers who work with students with Special Educational Needs (SEN)</li><li>Those who believe they require assistance in getting their classes under control</li></ul>
                        </div>

Classroom Behaviour Management Course

<strong>Get started with Neural networks and understand the underlying concepts of Neural Networks, Convolutional Neural Networks, and Recurrent Neural Networks. This hands-on course will help you understand deep learning in detail with no prior coding or programming experience required.</strong>
        <p>Learning can be supervised, semi-supervised or unsupervised. Deep-learning architectures such as deep neural networks, deep belief networks, deep reinforcement learning, recurrent neural networks, and convolutional neural networks have been applied to fields including computer vision, speech recognition, natural language processing, machine translation, bioinformatics, drug design, medical image analysis, material inspection, and board game programs, where they have produced results comparable to and in some cases surpassing human expert performance.

This course covers the following three sections: (1) Neural Networks, (2) Convolutional Neural Networks (CNN), and (3) Recurrent Neural Networks (RNN). You will learn about logistic regression and linear regression and know the purpose of neural networks. You will also understand forward and backward propagation as well as the cross-entropy function. Furthermore, you will explore image data, convolutional operation, and residual networks. In the final section of the course, you will understand the use of RNN, Gated Recurrent Unit (GRU), and Long Short-Term Memory (LSTM).

You will also have code blocks and notebooks to help you understand the topics covered in the course.

By the end of this course, you will have a hands-on understanding of Neural Networks in detail.

All resources and code files are placed here: https://github.com/PacktPublishing/Fundamentals-in-Neural-Networks</p>
        <h2>What You Will Learn</h2><p>Learn about linear and logistic regression in ANN<br>Learn about cross-entropy between two probability distributions<br>Understand convolution operation which scans inputs with respect to their dimensions<br>Understand VGG16, a convolutional neural network model<br>Understand why to use recurrent neural network<br>Understand Long short-term memory (LSTM)</p>
        <h2>Audience</h2><p>This course can be taken by a beginner level audience that intends to obtain an in-depth overview of Artificial Intelligence, Deep Learning, and three major types of neural networks: Artificial Neural Networks, Convolutional Neural Networks, and Recurrent Neural Networks. There is no prior coding or programming experience required. This course assumes you have your own laptop, and the code will be done using Colab.</p>
        <h2>Approach</h2><p>This course contains a detailed discussion on various topics of Deep Learning, mathematical description, and code walkthroughs of the three common families of neural networks.</p>
        <h2>Key Features</h2><p>Understand the intuition behind Artificial Neural Networks, Convolution Neural Networks, and Recurrent Neural Networks Understand backward and forward propagation in ANN Understand Bidirectional Recurrent Neural Networks (BRNN)</p>
        <h2>Github Repo</h2><p>https://github.com/PacktPublishing/Fundamentals-in-Neural-Networks</p>
        <h2>About the Author</h2><h3>Yiqiao Yin</h3><p>Yiqiao Yin was a PhD student in statistics at Columbia University. He has a BA in mathematics and an MS in finance from the University of Rochester. He also has a wide range of research interests in representation learning: feature learning, deep learning, computer vision, and NLP.

Yiqiao Yin is a senior data scientist at an S&P 500 company LabCorp, developing AI-driven solutions for drug diagnostics and development. He has held professional positions as an enterprise-level data scientist at EURO STOXX 50 company Bayer, a quantitative researcher at AQR working on alternative quantitative strategies to portfolio management and factor-based trading, and equity trader at T3 Trading on Wall Street.</p>
        <h2>Course Outline</h2><h4>1. Welcome</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Welcome Message</p><p style='margin: 0'>This video explains the need for taking up the course and introduces you to the author.</p></td></tr><tr><td style='padding: 15px;'><p>2. Course Outline</p><p style='margin: 0'>This video explains the course outline and what the course has to offer.</p></td></tr></tbody></table><br><h4>2. Artificial Neural Networks</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Linear Regression</p><p style='margin: 0'>This video explains statistical machine learning, where you will start with the linear regression model.</p></td></tr><tr><td style='padding: 15px;'><p>2. Logistic Regression</p><p style='margin: 0'>This video explains logistic regression and specifically if the target here is discrete or binary.</p></td></tr><tr><td style='padding: 15px;'><p>3. Purpose of Neural Networks</p><p style='margin: 0'>This video explains the purpose of neural networks.</p></td></tr><tr><td style='padding: 15px;'><p>4. Forward Propagation</p><p style='margin: 0'>This video explains forward propagation and will dive deeper into the architecture of neural networks.</p></td></tr><tr><td style='padding: 15px;'><p>5. Backward Propagation</p><p style='margin: 0'>This video explains backward propagation, which is defined by the optimization problem called the gradient descent algorithm.</p></td></tr><tr><td style='padding: 15px;'><p>6. Activation Function</p><p style='margin: 0'>This video explains the role of the activation function, which is an interesting phenomenon in the design of neural networks.</p></td></tr><tr><td style='padding: 15px;'><p>7. Cross-Entropy Loss Function</p><p style='margin: 0'>This video explains the cross-entropy function, which is designed under the assumption that the variable you are trying to predict is binary.</p></td></tr><tr><td style='padding: 15px;'><p>8. Gradient Descent</p><p style='margin: 0'>This video explains the optimization problem using the gradient descent algorithm.</p></td></tr><tr><td style='padding: 15px;'><p>9. Lab 1 - Introduction to Python</p><p style='margin: 0'>This video demonstrates some of the basic commands in Python specifically the print statement, data structures, variables, and how to define a function.</p></td></tr><tr><td style='padding: 15px;'><p>10. Lab 2 - Introduction to TensorFlow - Remove the Throat-Clearing Sound in the Start of the Video</p><p style='margin: 0'>This video demonstrates some basic operations in TensorFlow such as objects and we will apply some mathematical operations to the Tensor objects.</p></td></tr><tr><td style='padding: 15px;'><p>11. Lab 3 - Introduction to Neural Network</p><p style='margin: 0'>This video demonstrates how to use Keras TensorFlow as API to essentially design and craft the neural network architecture.</p></td></tr><tr><td style='padding: 15px;'><p>12. Lab 4 - Functional API</p><p style='margin: 0'>This video demonstrates functional API versus sequential API.</p></td></tr><tr><td style='padding: 15px;'><p>13. Lab 5 - Building Deeper and Wider Model</p><p style='margin: 0'>This video demonstrates how to build a deeper and wider neural network model.</p></td></tr></tbody></table><br><h4>3. Convolutional Neural Networks</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Image Data</p><p style='margin: 0'>This video explains image data in CNN (Convolutional Neural Network).</p></td></tr><tr><td style='padding: 15px;'><p>2. Tensor and Matrix</p><p style='margin: 0'>This video explains what we mean by Tensor and Matrix.</p></td></tr><tr><td style='padding: 15px;'><p>3. Convolutional Operation</p><p style='margin: 0'>The Convolution layer (CONV) uses filters that perform convolution operations as it is scanning the input with respect to its dimensions. Its hyperparameters include the filter size and stride. The resulting output is called a feature map or activation map.</p></td></tr><tr><td style='padding: 15px;'><p>4. Padding</p><p style='margin: 0'>This video explains padding in convolutional neural networks.</p></td></tr><tr><td style='padding: 15px;'><p>5. Stride</p><p style='margin: 0'>For a convolutional or pooling operation, the stride denotes the number of pixels by which the window moves after each operation.</p></td></tr><tr><td style='padding: 15px;'><p>6. Convolution in 2D and 3D</p><p style='margin: 0'>This video explains Convolution in 2D and 3D.</p></td></tr><tr><td style='padding: 15px;'><p>7. VGG16</p><p style='margin: 0'>This video explains VGG16 which is a convolutional neural network model proposed by K. Simonyan and A. Zisserman from the University of Oxford in the paper "Very Deep Convolutional Networks for Large-Scale Image Recognition".</p></td></tr><tr><td style='padding: 15px;'><p>8. Residual Network</p><p style='margin: 0'>Deeper neural networks are more difficult to train. We present a residual learning framework to ease the training of networks that are substantially deeper than those used previously.</p></td></tr><tr><td style='padding: 15px;'><p>9. Lab 1 - Introduction to Convolutional 1-Dimensional</p><p style='margin: 0'>This video demonstrates convolutional operations in 1-dimension.</p></td></tr><tr><td style='padding: 15px;'><p>10. Lab 2 - Introduction to CNN</p><p style='margin: 0'>This video demonstrates the architecture and how to carry out the code using TensorFlow in collab and building a convolutional neural network.</p></td></tr><tr><td style='padding: 15px;'><p>11. Lab 3 - Deep CNN</p><p style='margin: 0'>This video demonstrates a deeper CNN, where you will build a much bigger number of trainable parameters.</p></td></tr><tr><td style='padding: 15px;'><p>12. Lab 4 - Transfer Learning</p><p style='margin: 0'>This video demonstrates transfer learning.</p></td></tr></tbody></table><br><h4>4. Recurrent Neural Networks</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Welcome to RNN</p><p style='margin: 0'>This video explains recurrent neural networks and why we want to use RNN.</p></td></tr><tr><td style='padding: 15px;'><p>2. Why Use RNN</p><p style='margin: 0'>A Recurrent neural network is a type of artificial neural network commonly used in speech recognition and natural language processing. Recurrent neural networks recognize data's sequential characteristics and use patterns to predict the next likely scenario.</p></td></tr><tr><td style='padding: 15px;'><p>3. Language Processing</p><p style='margin: 0'>NLP is a tool for structuring data in a way that AI systems can process that deals with language. NLP uses AI to 'read' through a document and extract key information.</p></td></tr><tr><td style='padding: 15px;'><p>4. Forward Propagation in RNN</p><p style='margin: 0'>The forward propagation in an RNN makes a few assumptions: 1) We assume the hyperbolic tangent activation function for the hidden layer. 2) We assume that the output is discrete as if the RNN is used to predict words or characters.</p></td></tr><tr><td style='padding: 15px;'><p>5. Backward Propagation Through Time</p><p style='margin: 0'>Backpropagation through time (BPTT) is a gradient-based technique for training certain types of recurrent neural networks. It can be used to train Elman networks. The algorithm was independently derived by numerous researchers.</p></td></tr><tr><td style='padding: 15px;'><p>6. Gated Recurrent Unit (GRU)</p><p style='margin: 0'>Gated recurrent units (GRUs) are a gating mechanism in recurrent neural networks. GRUs have been shown to exhibit better performance on certain smaller and less frequent datasets.</p></td></tr><tr><td style='padding: 15px;'><p>7. Long Short-Term Memory (LSTM)</p><p style='margin: 0'>Long short-term memory (LSTM) is an artificial recurrent neural network (RNN) architecture used in the field of deep learning. LSTM networks are well-suited to classifying, processing, and making predictions based on time series data since there can be lags of unknown duration between important events in a time series.</p></td></tr><tr><td style='padding: 15px;'><p>8. Bi-Directional RNN</p><p style='margin: 0'>Bidirectional recurrent neural networks (BRNN) connect two hidden layers of opposite directions to the same output. BRNNs are especially useful when the context of the input is needed. For example, in handwriting recognition, the performance can be enhanced by knowledge of the letters located before and after the current letter.</p></td></tr><tr><td style='padding: 15px;'><p>9. Lab 1 - RNN in Text Classification</p><p style='margin: 0'>This video demonstrates how to design a recurrent neural network or RNN.</p></td></tr><tr><td style='padding: 15px;'><p>10. Lab 2 - Sequence to Sequence Stock Candlestick Forecast</p><p style='margin: 0'>This video demonstrates sequence-to-sequence stock candlestick forecast.</p></td></tr></tbody></table>

Packt

Python

TensorFlow

Deep Learning

Get started with Neural networks and understand the underlying concepts of Neural Networks, Convolutional Neural Networks, and Recurrent Neural Networks. This hands-on course will help you understand deep learning in detail with no prior coding or programming experience required.

Fundamentals of Neural Networks

<strong>Learn to code in C++, one of the oldest and most popular programming languages in the market.

This course is created to quickly give you the knowledge and practice you really need to master C++ basics. We will cover core concepts such as variables, arrays, vectors, functions, scope, namespaces, loops, references, prototypes, and more.</strong>
        <p>This course offers a comprehensive approach to learning C++, a language often considered difficult to master but with many advantages over other 'less powerful' programming languages such as Python or JavaScript. The course is divided into four distinct levels, each containing an introduction video, hands-on lessons, and exercises to practice key concepts.

Level 1 covers basic programming concepts such as variables, arrays, vectors, and user input. Level 2 focuses on functions, scope, comments, and namespaces, while Level 3 delves into conditions (if statements) and for and while loops. Level 4 builds on these concepts, introducing references, prototypes, and the compilation from the terminal.

Additionally, the course includes an extra bonus section on Object-Oriented Programming, a skill that is increasingly in demand in the industry. By the end of the course, you will have a solid understanding of how to organize your C++ code with .hpp and .cpp files, as well as the ability to write object-oriented code with C++.</p>
        <h2>What You Will Learn</h2><p>Write clean C++ code from the scratch<br>Learn to use the C++ standard library<br>Learn all about variables, functions, loops, conditions, and more<br>Learn how to configure Visual Studio Code<br>Organize your C++ code with .hpp and .cpp files<br>Create prototypes for your C++ functions</p>
        <h2>Audience</h2><p>This course is for programming beginners who want to start learning C++ with a comprehensive and to-the-point course; for programming beginners who learned another language before and want to switch to C++; for anyone interested in working on video games, embedded software, robotics, artificial intelligence, operating systems, and so on.</p>
        <h2>Approach</h2><p>This is a learn-by-doing course that follows a hands-on approach with no complicated theoretical explanations. With each key concept, you get some exercises to practice on-exactly what you need to understand-so the learning is much more efficient.</p>
        <h2>Key Features</h2><p>Get the fundamentals you need for your next C++ projects * Understand what a reference is and how to use it * Write OOP code with C++ and learn best practices from the start</p>
        <h2>Github Repo</h2><p>https://github.com/PacktPublishing/Practical-C-Learn-C-Basics-Step-by-Step</p>
        <h2>About the Author</h2><h3>Edouard Renard </h3><p>Edouard Renard is a software engineer, entrepreneur, and robotics teacher. He really enjoys teaching new technologies to people and making complex stuff easy to understand. His method is simple and consists of only three words: step by step. Edouard knows how hard it can be to learn a new topic and just be lost in an ocean of information without knowing what to do. In his courses, he makes sure that you learn one step at a time, through practice, and that you also learn the best practices.

He is passionate about robotics and found that it's amazing how many cool projects you can do with a robot when you have the required programming knowledge.</p>
        <h2>Course Outline</h2><h4>1. Introduction</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Welcome</p><p style='margin: 0'>This video introduces you to the course.</p></td></tr><tr><td style='padding: 15px;'><p>2. How to Follow This Course</p><p style='margin: 0'>This video explains how to follow through the course to make the best use of its contents.</p></td></tr><tr><td style='padding: 15px;'><p>3. Install Versus Code on Windows/Linux/MacOS</p><p style='margin: 0'>This video explains install versus code on Windows/Linux and MacOS.</p></td></tr><tr><td style='padding: 15px;'><p>4. Configure Visual Studio Code</p><p style='margin: 0'>This video explains how to configure Visual Studio Code.</p></td></tr><tr><td style='padding: 15px;'><p>5. Create a C++ Project for the Course</p><p style='margin: 0'>This video explains how to create a C++ project for the course.</p></td></tr></tbody></table><br><h4>2. C++ Basics Level 1</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Introduction</p><p style='margin: 0'>This video introduces you to the section and what to expect out of it.</p></td></tr><tr><td style='padding: 15px;'><p>2. Your First C++ Program</p><p style='margin: 0'>This video explains how to write your first C++ program.</p></td></tr><tr><td style='padding: 15px;'><p>3. Variables</p><p style='margin: 0'>This video explains variables in C++.</p></td></tr><tr><td style='padding: 15px;'><p>4. Variables - Data Types</p><p style='margin: 0'>This video explains variables-data types such as floating number, integers, and so on.</p></td></tr><tr><td style='padding: 15px;'><p>5. Variables - Constants</p><p style='margin: 0'>This video explains variables-constants that cannot be modified in the future.</p></td></tr><tr><td style='padding: 15px;'><p>6. Arrays</p><p style='margin: 0'>This video explains arrays in C++ using an example.</p></td></tr><tr><td style='padding: 15px;'><p>7. Arrays with std:vector</p><p style='margin: 0'>This video explains arrays with std:vector using an example.</p></td></tr><tr><td style='padding: 15px;'><p>8. Get User Input</p><p style='margin: 0'>This video explains how to get user input in C++</p></td></tr><tr><td style='padding: 15px;'><p>9. C++ Level 1: Exercise</p><p style='margin: 0'>This video is an exercise in which you should write a code to ask the user for the name and age and then print the information.</p></td></tr><tr><td style='padding: 15px;'><p>10. C++ Level 1: Exercise - Solution</p><p style='margin: 0'>This video explains the solution for the previous exercise to print the name and age of the user.</p></td></tr></tbody></table><br><h4>3. C++ Basics Level 2</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Introduction</p><p style='margin: 0'>This video introduces you to the section.</p></td></tr><tr><td style='padding: 15px;'><p>2. Functions</p><p style='margin: 0'>This video explains functions in C++.</p></td></tr><tr><td style='padding: 15px;'><p>3. Functions - Parameters</p><p style='margin: 0'>This video explains functions-parameters in C++</p></td></tr><tr><td style='padding: 15px;'><p>4. Functions - Return Statement</p><p style='margin: 0'>This video explains functions-return statement and how to use it in C++.</p></td></tr><tr><td style='padding: 15px;'><p>5. Variable Scope</p><p style='margin: 0'>This video explains variable scope in C++.</p></td></tr><tr><td style='padding: 15px;'><p>6. Comments</p><p style='margin: 0'>This video explains comments in C++.</p></td></tr><tr><td style='padding: 15px;'><p>7. Using Namespace std</p><p style='margin: 0'>This video explains using namespace std in C.</p></td></tr><tr><td style='padding: 15px;'><p>8. C++ Level 2: Exercises</p><p style='margin: 0'>This video is an exercise to rewrite the first exercise using functions and namespace std in C++ .</p></td></tr><tr><td style='padding: 15px;'><p>9. C++ Level 2: Exercises - Solution</p><p style='margin: 0'>This video explains the solution for the previous exercise to write a code using functions and namespace std.</p></td></tr></tbody></table><br><h4>4. C++ Basics Level 3</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Introduction</p><p style='margin: 0'>This video introduces you to the section.</p></td></tr><tr><td style='padding: 15px;'><p>2. Conditional Statements with Booleans</p><p style='margin: 0'>This video explains conditional statements with Booleans.</p></td></tr><tr><td style='padding: 15px;'><p>3. Combining Conditional Statements</p><p style='margin: 0'>This video explains combining conditional statements.</p></td></tr><tr><td style='padding: 15px;'><p>4. Conditions with If</p><p style='margin: 0'>This video explains conditions with If using an example.</p></td></tr><tr><td style='padding: 15px;'><p>5. Else, Else If</p><p style='margin: 0'>This video explains else and else if using an example.</p></td></tr><tr><td style='padding: 15px;'><p>6. For Loop</p><p style='margin: 0'>This video explains for loop using an example.</p></td></tr><tr><td style='padding: 15px;'><p>7. While Loop</p><p style='margin: 0'>This video explains while loop using an example in C++.</p></td></tr><tr><td style='padding: 15px;'><p>8. Loops and Arrays</p><p style='margin: 0'>This video explains loops and arrays in C++.</p></td></tr><tr><td style='padding: 15px;'><p>9. C++ Level 3: Exercises</p><p style='margin: 0'>This video is an exercise to write code to compute the max value inside a list of numbers.</p></td></tr><tr><td style='padding: 15px;'><p>10. C++ Level 3: Exercises - Solution</p><p style='margin: 0'>This video explains the solution for the previous exercise to compute the max value inside a list of numbers.</p></td></tr></tbody></table><br><h4>5. C++ Basics Level 4</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Introduction</p><p style='margin: 0'>This video introduces you to the section.</p></td></tr><tr><td style='padding: 15px;'><p>2. Functions - Pass Parameters by Copy or by Reference?</p><p style='margin: 0'>This video explains an overview of functions-passing parameters by copy or by reference.</p></td></tr><tr><td style='padding: 15px;'><p>3. Functions - Prototypes</p><p style='margin: 0'>This video explains functions-prototypes.</p></td></tr><tr><td style='padding: 15px;'><p>4. Organize Your Code (.hpp and .cpp Files)</p><p style='margin: 0'>This video explains organizing your code (.hpp and .cpp files).</p></td></tr><tr><td style='padding: 15px;'><p>5. Compile and Run a C++ Program in the Terminal</p><p style='margin: 0'>This video explains compiling and running a C++ program in the terminal.</p></td></tr><tr><td style='padding: 15px;'><p>6. C++ Level 4: Exercises</p><p style='margin: 0'>This video explains how to put two existing functions in a different file.</p></td></tr><tr><td style='padding: 15px;'><p>7. C++ Level 4: Exercises - Solution</p><p style='margin: 0'>This video explains the solution for the previous exercise.</p></td></tr></tbody></table><br><h4>6. Extra: C++ OOP</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Introduction</p><p style='margin: 0'>This video introduces you to OOP.</p></td></tr><tr><td style='padding: 15px;'><p>2. What Is OOP, What Are Classes?</p><p style='margin: 0'>This video explains OOP and classes.</p></td></tr><tr><td style='padding: 15px;'><p>3. Create a C++ Class - Attributes, Constructor</p><p style='margin: 0'>This video explains how to create a C++ class-attributes, constructor.</p></td></tr><tr><td style='padding: 15px;'><p>4. Add Methods to the Class</p><p style='margin: 0'>This video explains how to add methods to the class.</p></td></tr><tr><td style='padding: 15px;'><p>5. Create an Object (Instance) from Your Class</p><p style='margin: 0'>This video explains how to create an object (instance) from your class.</p></td></tr><tr><td style='padding: 15px;'><p>6. Organize Your C++ OOP Code</p><p style='margin: 0'>This video explains how to organize your C++ OOP code.</p></td></tr><tr><td style='padding: 15px;'><p>7. Introduction to Inheritance</p><p style='margin: 0'>This video introduces you to the concept of inheritance in C++.</p></td></tr></tbody></table><br><h4>7. Conclusion</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Best Practices When Writing C++ Code</p><p style='margin: 0'>This video explains best practices when writing C++ code.</p></td></tr><tr><td style='padding: 15px;'><p>2. What to Do Next</p><p style='margin: 0'>This video explains what to do next once this course is completed.</p></td></tr></tbody></table>

Programming

Learn to code in C++, one of the oldest and most popular programming languages in the market.

This course is created to quickly give you the knowledge and practice you really need to master C++ basics. We will cover core concepts such as variables, arrays, vectors, functions, scope, namespaces, loops, references, prototypes, and more.

Practical C++: Learn C++ Basics Step by Step

<p>Do you know what a PA or Personal Assistant's day-to-day job is? Are you thinking of giving your career a tuning by becoming a PA? Welcome onboard. Here is our 11 courses special PA - Personal Assistant Training bundle, only for you. Designed and crafted by expert professionals from this relevant sector will take you through the skill, knowledge and recent updates that a PA must adhere to.</p> <p>With this bundle, you will learn about the most important skills of a personal assistant, like minute taking, touch typing, effective communication, etc. On the other hand, your knowledge of workplace professionalism, workplace violence or conflict management and performance management might help you ride the success train.</p> <p>And an employee's resume enriched with decision making and workplace first aid training will be hunted by the employers. You have the most amazing deal in your hand. So, grab it now and take the most crucial career development decision.</p> <p><strong>What other courses are included with this </strong><strong>PA - </strong> <strong>Personal Assistant?</strong></p> <ul> <li><strong>Course 01:</strong> Paralegal Law and Skills</li><li><strong>Course 02:</strong> Payroll (UK Payroll)</li><li><strong>Course 03:</strong> Touch Typing Essential Skills Level 3</li><li><strong>Course 04:</strong> Level 2 Effective Minute Taking Course</li><li><strong>Course 05:</strong> Workplace Professionalism and boundaries - Level 2</li><li><strong>Course 06:</strong> Preventing Workplace Violence and Harassment Level 3</li><li><strong>Course 07:</strong> Performance Management</li><li><strong>Course 08:</strong> Decision Making</li><li><strong>Course 09:</strong> First Aid at Work</li><li><strong>Course 10:</strong> Effective Communication Skills</li></ul> <p><strong>Learning Outcome: </strong></p> <p>Successful completion of this 11 courses bundle, learners will:</p> <ul> <li>Define the duties and responsibilities of a paralegal</li><li>Understand the UK payroll system</li><li>Upskill themselves with minute-taking and touch typing skills</li><li>Learn about workplace ethics and professionalism</li><li>Know how to make critical decisions in the workplace</li><li>Understand the importance of effective communication</li></ul> <p><strong>Benefits you'll get choosing Apex Learning for this PA - Personal Assistant:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul> <ul> <li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p> <p>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</p><p><strong>Curriculum of the Bundle</strong></p> <p><strong>Course 01: Paralegal Law and Skills</strong></p> <p><strong>Module 1: Introduction to Personal Assistant</strong></p> <ul> <li>Role and Responsibilities of PA / Secretary</li><li>Job Functions and Required Skills</li><li>Planning Work Details</li><li>Difference between Secretary and PA</li></ul> <p><strong>Module 2: Business Telephone Skills</strong></p> <ul> <li>Telephone Etiquette</li><li>Telephone Skills</li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li></ul> <p><strong>Module 3: Representing Your Boss and Company</strong></p> <ul> <li>Competence</li><li>Professionalism</li><li>Reflecting Brand Values</li><li>Working Toward Company Objectives</li></ul> <p><strong>Module 4: Mail Services and Shipping</strong></p> <ul> <li>The Office Mail</li><li>Mailing and Shipping Details</li><li>Royal Mail Services</li><li>Alternatives to Royal Mail</li></ul> <p><strong>Module 5: Travel Arrangements</strong></p> <ul> <li>Business Travel</li><li>Hotel Reservations</li><li>Transportation Reservations</li><li>Itinerary and Trip Checklist</li></ul> <p><strong>Module 6: Organising Meeting and Conferences</strong></p> <ul> <li>Meeting Arrangements</li><li>Types of Meeting</li><li>Scheduling Meetings</li><li>Meeting Minutes</li></ul> <p><strong>Module 7: Time Management</strong></p> <ul> <li>Introduction to Time Management</li><li>Aspects of Time Management</li><li>Prioritising the Workload</li><li>Overcoming Procrastination</li></ul> <p><strong>Module 8: Record Keeping and Filing Systems</strong></p> <ul> <li>Keeping Accurate Records</li><li>Filing Systems</li><li>How to Alphabetise for Filing and Indexing</li><li>Handling Confidential Documents</li></ul> <p><strong>Module 9: Business Writing Skills</strong></p> <ul> <li>Structures of Business Documents</li><li>Structures of Other Official Documents</li><li>Editing and Proofreading</li></ul> <p><strong>Module 10: Organisational Skills</strong></p> <ul> <li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li><li>Organising Tools</li></ul> <p><strong>Module 11: Communication Skills</strong></p> <ul> <li>Effective Listening Skills</li><li>Verbal Communication</li><li>Non-Verbal Communication</li><li>Communication Strategies</li></ul> <p><strong>Module 12: Customer Service</strong></p> <ul> <li>Introduction To Customer Service</li><li>The Power of Positive Thinking in Customer Service</li><li>Types of Difficult Customers and How to Help them</li></ul> <p><strong>Module 13: Effective Planning and Scheduling</strong></p> <ul> <li>Work Breakdown Structure</li><li>Estimation Process and Resources Alignment</li><li>Project Planning</li><li>Risk Management</li></ul> <p><strong>Module 14: Invoicing/Petty Cash</strong></p> <ul> <li>Financial Record Keeping</li><li>Invoice</li><li>Petty Cash</li><li>Budgeting</li></ul> <p><strong>Course 02: Paralegal</strong></p> <ul> <li>Paralegal Law and Skills</li><li>Understanding the Concept of Paralegal</li><li>Key Legal Terminology</li><li>Effective Communication Skills for Paralegals</li><li>The Legal Workplace &amp; Professionals</li><li>Law &amp; Legal Systems</li><li>Contract &amp; Business Law</li><li>Property Law</li><li>Wills, Probate, Estate Law</li><li>Criminal Law</li><li>Common Paralegal Legal Matters</li><li>Human Rights</li><li>Conflict and Conflict Resolution</li><li>Professional Conduct and Ethics of Paralegals</li><li>Mandatory Knowledge Fields and Survival Tips for Paralegals</li></ul> <p><strong>Course 03: Payroll (UK Payroll)</strong></p> <p>UK Payroll 1: Introduction</p> <ul> <li>Introduction to Payroll Management 22</li><li>An Overview of Payroll</li></ul> <p>UK Payroll 2: The UK Payroll System</p> <ul> <li>Running the payroll - Part 1</li><li>Running the payroll - Part 2</li><li>Manual payroll</li><li>Benefits in kind</li><li>Computerised systems</li><li>Total Photo scenario explained</li></ul> <p>UK Payroll 3: Brightpay</p> <ul> <li>Brightpay conclude</li><li>Find software per HMRC Brightpay</li><li>Add a new employee</li><li>Add 2 more employees</li><li>Payroll settings</li><li>Monthly schedule - 1 Sara</li><li>Monthly schedule - Lana</li><li>Monthly schedule - James</li><li>Directors NI</li><li>Reports</li><li>Paying HMRC</li><li>Paying Pensions</li><li>RTI Submission</li><li>Coding Notices</li><li>Journal entries</li><li>102 Schedule</li><li>AEO</li><li>Payroll run for Jan &amp; Feb 2018</li><li>Leavers - p45</li><li>End of Year p60</li><li>Installing Brightpay</li></ul> <p>UK Payroll 4: Paye, Tax, NI</p> <ul> <li>PAYE TAX</li><li>NI</li><li>Pensions</li><li>Online calculators</li><li>Payslips</li><li>Journal entries</li></ul> <p>UK Payroll 5: Conclusion and Next Steps</p> <ul> <li>Conclusion and Next Steps</li></ul> <p><strong>Course 04: Touch Typing Essential Skills Level 3</strong></p> <ul> <li>Getting Started</li><li>DRILL 1 The home keys</li><li>DRILL 2 e and i, g and h</li><li>DRILL 3 o and n, shift keys and t</li><li>DRILL 4 extra practice . and y</li><li>DRILL 5 , and w</li><li>DRILL 6 m and u</li><li>DRILL 7 v and x</li><li>DRILL 8 sentence drills</li><li>DRILL 9 figures</li><li>DRILL 10 alphabetical paragraphs</li><li>Recap</li></ul> <p><strong>Course 05: Level 2 Effective Minute Taking Course</strong></p> <ul> <li>Introduction to Minute Writing</li><li>Preparation for Minute Taking</li><li>The Meeting Structure</li><li>Minute Meeting, Decision and Action</li><li>Roles and Responsibility of Minute Taker</li><li>Tips for Minute Taking</li><li>Technology in Minute Taking</li><li>Building Confidence</li></ul> <p><strong>Course 06: Workplace Professionalism and boundaries - Level 2</strong></p> <ul> <li>Positioning Yourself as a Professional</li><li>Enhancing Your Professional Image</li><li>Expanding Your Skills</li><li>Communicating for Results</li><li>Building Relationships and Networks</li></ul> <p><strong>Course 07:Preventing Workplace Violence and Harassment Level 3</strong></p> <p>Section 1: Workplace Management: Violence</p> <ul> <li>What Is Workplace Harassment?</li><li>Identifying the Bully</li><li>How to Handle Workplace Violence</li><li>Risk Assessment (I)</li><li>Risk Assessment (II)</li><li>Being the Victim</li><li>Checklist for Employers</li><li>Interview Process</li><li>Investigation Process</li><li>Developing a Workplace Harassment Policy</li></ul> <p>Section 2: Workplace Management: Harassment</p> <ul> <li>The Background</li><li>Developing an Anti-Harassment Policy</li><li>Policies in the Workplace</li><li>Proper Procedures in the Workplace</li><li>False Allegations</li><li>Other Options</li><li>Sexual Harassment</li><li>Mediation</li><li>Conflict Resolution</li><li>The Aftermath</li></ul> <p><strong>Course 08:Performance Management</strong></p> <ul> <li>Performance Management</li><li>Section 01: Introduction</li><li>Section 02: Performance</li><li>Section 03: Key Performance Indicators</li><li>Section 04: Reporting</li><li>Section 05: Rewarding</li><li>Conclusion</li></ul> <p><strong>Course 09: Decision Making</strong></p> <ul> <li>What is Decision Making?</li><li>Stress and Its Impact</li><li>Time Stress and Decision Making</li><li>Personal Level Decision making Under Stress</li><li>Organisational Level Decision making Under Stress</li><li>Decision Making for Conflict Management</li></ul> <p><strong>Course 10: First Aid at Work</strong></p> <ul> <li>Introduction to Workplace First Aid</li><li>Legal Framework for Workplace First Aid</li><li>Incident Management at Work</li><li>Primary Survey</li><li>Secondary Survey</li><li>Basic First-Aid Techniques</li><li>Dealing With Fractures and Dislocations</li><li>Secondary Illness Loss of Responsiveness and CPR</li><li>Secondary Illness Breathing Problems</li><li>Secondary Illnesses and Injuries</li><li>Dealing with Minor Injuries at the Workplace</li><li>Call for an Emergency</li></ul> <p><strong>Course 11: Effective Communication Skills</strong></p> <ul> <li>Business Communication</li><li>Verbal and Non-verbal Communication</li><li>Written Communication</li><li>Electronic Communication</li><li>Communicating with Graphic</li><li>Effectively Working for Your Boss</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        45 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Personal assistants usually carry out support tasks for individuals and managers, including administration, diary management, event planning, etc. So, anyone looking for a job in this field or existing professionals looking to reskill can take this course.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Personal Assistant Training</strong> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</p> <p>There is no time limit for completing this <strong>PA - Personal Assistant </strong> course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>PA, personal assistant, personal secretary, executive secretary, executive assistant - are some familiar job roles that our PA - Personal Assistant bundle course might take you into.</p> <ul> <li>Support Secretary</li><li>Data Entry Clerk</li><li>Administrative Assistant</li><li>Office Manager</li><li>Personal Concierge</li><li>Executive Assistant</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

PA - Personal Assistant Trainig

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

SENCO

Midwifery

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Causes of dysphagia and common swallowing problems The anatomy of swallowing</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About this event</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Causes of dysphagia and common swallowing problems</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The anatomy of swallowing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to recognise when someone is having difficulty swallowing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reducing risk of choking</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Knowing when to escalate and refer to a specialist</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Privacy, dignity and respect</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alternatives to oral feeding</p>

Caring For Care

Dysphagia Training

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise Buckley</span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin&rsquo;s <em fr-original-style="" style="box-sizing: border-box;">When All is Said</em>, which spent five weeks at number one in Ireland and sold into 17 territories.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise is looking for:-</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Literary and upmarket fiction</strong> that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think <em fr-original-style="" style="box-sizing: border-box;">Shuggie Bain</em> by Douglas Stuart, <em fr-original-style="" style="box-sizing: border-box;">My Name is Leon</em> by Kit de Waal or <em fr-original-style="" style="box-sizing: border-box;">Boys Don&rsquo;t Cry</em> by F&Iacute;ona Scarlett).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Irish literary and book club fiction</strong>. Think Claire Keegan, Louise Kennedy or Anne Griffin.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">commercial fiction</strong> she loves novels set during the Second World War, such as <em fr-original-style="" style="box-sizing: border-box;">The Nightingale</em> by Kristin Hannah, <em fr-original-style="" style="box-sizing: border-box;">The Beekeeper of Aleppo</em> by Christi Lefteri or <em fr-original-style="" style="box-sizing: border-box;">The Midwife of Auschwitz</em> by Anna Stuart. Louise recently read and loved <em fr-original-style="" style="box-sizing: border-box;">The Last List of Mabel Beaumont</em> by Laura Pearson and would love to see anything in the same &lsquo;older person going on a journey&rsquo; category, a more recent <em fr-original-style="" style="box-sizing: border-box;">The Unlikely Pilgrimage of Harold Fry</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise had a lot of fun publishing a &lsquo;pet fiction&rsquo; novel as an editor (<em fr-original-style="" style="box-sizing: border-box;">Molly and the Cat&nbsp;Caf&eacute;</em>) and would love to find an author who can write an <em fr-original-style="" style="box-sizing: border-box;">Alfie the Doorstep Cat/Dog</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She has a soft spot for novels featuring <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">time-travel or parallel universes</strong>, a &lsquo;what if&rsquo; that plays around with conventions. At the literary end this would be books like <em fr-original-style="" style="box-sizing: border-box;">Life After Life</em> by Kate Atkinson, <em fr-original-style="" style="box-sizing: border-box;">The Shining Girls</em> by Lauren Beukes or <em fr-original-style="" style="box-sizing: border-box;">This is How You Lose the Time War</em> by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved <em fr-original-style="" style="box-sizing: border-box;">Wrong Place, Wrong Time</em> by Gillian McAllister, <em fr-original-style="" style="box-sizing: border-box;">Dark Matter</em> by Blake Crouch and <em fr-original-style="" style="box-sizing: border-box;">Oona Out of Order</em> by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think <em fr-original-style="" style="box-sizing: border-box;">Rivers of London</em> by Ben Aaronovitch, <em fr-original-style="" style="box-sizing: border-box;">Threadneedle</em> by Cari Thomas, <em fr-original-style="" style="box-sizing: border-box;">A Discovery of Witches</em> by Deborah Harkness or <em fr-original-style="" style="box-sizing: border-box;">The Gifts</em> by Liz Hyder. And also cosy fantasy in the vein of <em fr-original-style="" style="box-sizing: border-box;">Legends and Lattes</em> or<em fr-original-style="" style="box-sizing: border-box;">&nbsp;The House in the Cerulean Sea</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cosy or humorous crime</strong>. Recently, Louise absolutely loved <em fr-original-style="" style="box-sizing: border-box;">Over My Dead Body</em> by Maz Evans. When she was an editor Louise published the hit <em fr-original-style="" style="box-sizing: border-box;">Luckiest Girl Alive</em> by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like <em fr-original-style="" style="box-sizing: border-box;">My Sister, the Serial Killer</em> by Oyinkan Braithwaite.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a &lsquo;beating the system&rsquo; narrative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Louise is NOT looking for</u>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-epic, traditional fantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-space opera</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-straightforward women&rsquo;s fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-children&rsquo;s fiction of any kind</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-non-fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.</span></strong>
</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">(</span><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email</span> <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">to apply, outlining your case for this option which is offered at the </span></em><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The submission deadline is: Tuesday 1 October 2024</span></strong></p>

LOOKING FOR: ADULT FICTION
Louise Buckley  has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.
After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.
Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin’s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories.
She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.
Louise is looking for:-
Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don’t Cry by FÍona Scarlett).
Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin.
In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same ‘older person going on a journey’ category, a more recent The Unlikely Pilgrimage of Harold Fry.
Louise had a lot of fun publishing a ‘pet fiction’ novel as an editor (Molly and the Cat Café) and would love to find an author who can write an Alfie the Doorstep Cat/Dog.
She has a soft spot for novels featuring time-travel or parallel universes, a ‘what if’ that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or The House in the Cerulean Sea.
Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite.
More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a ‘beating the system’ narrative.
Louise is NOT looking for:
-romance
-romantasy
-epic, traditional fantasy
-space opera
-straightforward women’s fiction
-children’s fiction of any kind
-non-fiction
Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.

(In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Friday 27 September 2024

I Am In Print

Fiction Writing

TWO SPACES LEFT! 8th October Louise Buckley #Agent121. Looking for: ADULT FICTION

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



Own Your Success

Leadership

Business Leadership

Administrative Assistant

Career Development

Leadership Skills

Personal Assistant

Leadership Development

Executive Assistant

Corporate Learning & Development

Ethical Leadership

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual

Early release

General release

Last Remaining Seats

Loughborough

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			<p>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.</p>
			<div><i></i> 2 x 180mins</div>
			<div><i></i>  £445.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.<br /></span></h4>
<h4><span>We will look at what constitutes a Difficult Conversation; the negative feelings that these types of situations generate which can lead to avoidance; and the benefits to both parties of talking and seeking a positive outcome.<br /></span></h4>
<h4><span>We will move on to explore the conversation itself in terms of preparation; the process including the opening which is the part which people often find the hardest.<br /></span></h4>
<h4><span>&gt;We will finish the session off by giving the participants the opportunity to experience the opening through a rolling role play using a case study. <br /></span></h4>
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<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
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		<h3>Modules/Lessons</h3>
		<p></p><h3>By the end of the session Participants will be able to:</h3>
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<li>Define what a Difficult Conversation is.</li>
<li>Describe the benefits of having these conversations and why we often avoid them.</li>
<li>Explain what they can do to prepare for a Difficult Conversation.</li>
<li>List the different stages in the Difficult Conversation process.</li>
<li>Demonstrate their ability to open a Difficult Conversation in a role play situation.</li>
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Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations

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			<p>The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.</p>		</div>
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										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
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										<span>High-quality e-learning content. </span>
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										<span>Perfect course for managers who are responsible to help every team member improve.</span>
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						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Difficult Conversations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Online Course Marketing

Meeting Skills

Master Your Emotions

Counselling Skills

Dealing With Difficult Customers

Management Skills

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you avoid difficult conversations?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Maybe you avoid certain topics or uncomfortable conversations with certain people.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whatever the reason, avoiding &#39;clearing the air&#39; will almost always have long term, negative consequences. Even if you can&#39;t see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this two hour session, we will look at:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a difficult conversation?</li><li fr-original-style="" style="box-sizing: border-box;">What makes difficult conversations even more difficult?</li><li fr-original-style="" style="box-sizing: border-box;">How to prepare for difficult conversations</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and managing emotions - awareness</li><li fr-original-style="" style="box-sizing: border-box;">Seeking help</li><li fr-original-style="" style="box-sizing: border-box;">Providing constructive feedback</li></ul><div fr-original-style="" style="box-sizing: border-box;">After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.&nbsp;</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Neupauer Ltd

Conflict Resolution

Conflict Management

Workplace Communication

Business Relationship Management (BRM)

Communication Skills

Do you avoid difficult conversations? 
"When you avoid them you trade short term discomfort for long-term dysfunction."
Is it worth it? Join our session to learn how to tackle difficult conversations 


How to tackle difficult conversations 

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Manage Abrasive Workplace Behaviour</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accredited by the Boss Whispering Institute&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It can&#39;t go on &ndash; something has to change. You&#39;ve had multiple complaints from employees describing how difficult it is to work with this individual. You&#39;ve realised it&#39;s not just a simple personality conflict &ndash; it&#39;s a chronic pattern of abrasive behavior shown toward others, be they subordinates, peers and/or superiors.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&#39;ve tried talking to the individual, to no avail. You encounter denial: "I&#39;m not abrasive!" or justification of the behavior: "I needed to get my point across!&rdquo; The abrasive employee may even have acknowledged their destructive style and promised to change their ways, but after a brief period of improvement, the old behaviors return. You value this person&#39;s expertise, but their technical performance is now being overshadowed by their disruptive interpersonal conduct. You feel helpless &ndash; and you wonder if the situation is hopeless.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What&rsquo;s one of the toughest jobs managers face?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managing abrasive employee behavior is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In this six-hour Masterclass</strong>, you will:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Experience abrasive behavior from the perspectives of targets, abrasive employees, and their managers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain insight into why employees behave abrasively</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn about the psychological forces that make management intervention so challenging, including unconscious fears and predictable defense mechanisms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn reliable criteria for intervention: When should I step in?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to intervene calmly, confidently, and compassionately to stop the suffering of all involved.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Learn specific techniques for dealing with defensiveness, such as denial, anger, withdrawal, and counterattacks</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every participant will receive a copy of Dr Laura Crawshaw&rsquo;s Book&nbsp;</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&ldquo;Grow Your Spine &amp; Manage Abrasive Leadership Behavior&rdquo;</strong></p><a href="https://bosswhispering.com/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><img src="https://images.cademy.co.uk/2c94a7ce-331b-44d8-a078-4ec3365d1b7a/a0673c1d-8d74-4642-a6c4-3473df627d71/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></a><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Manage Abrasive Workplace Behaviour
Accredited by the Boss Whispering Institute 
It can't go on – something has to change. You've had multiple complaints from employees describing how difficult it is to work with this individual. You've realised it's not just a simple personality conflict – it's a chronic pattern of abrasive behavior shown toward others, be they subordinates, peers and/or superiors.
You've tried talking to the individual, to no avail. You encounter denial: "I'm not abrasive!" or justification of the behavior: "I needed to get my point across!” The abrasive employee may even have acknowledged their destructive style and promised to change their ways, but after a brief period of improvement, the old behaviors return. You value this person's expertise, but their technical performance is now being overshadowed by their disruptive interpersonal conduct. You feel helpless – and you wonder if the situation is hopeless.
What’s one of the toughest jobs managers face?
Managing abrasive employee behavior is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you.
You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?
In this six-hour Masterclass, you will:
Experience abrasive behavior from the perspectives of targets, abrasive employees, and their managers
Gain insight into why employees behave abrasively
Learn about the psychological forces that make management intervention so challenging, including unconscious fears and predictable defense mechanisms
Learn reliable criteria for intervention: When should I step in?
Learn how to intervene calmly, confidently, and compassionately to stop the suffering of all involved.
Learn specific techniques for dealing with defensiveness, such as denial, anger, withdrawal, and counterattacks


Every participant will receive a copy of Dr Laura Crawshaw’s Book 
“Grow Your Spine & Manage Abrasive Leadership Behavior”




Conduct Change Ltd

HR (Human Resources)

Line Management

Behaviour Management

Manager Training

Business & Management

Manage Abrasive Workplace Behaviour with Backbone: What’s one of the toughest jobs managers face?
Managing abrasive employee behaviour is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you. You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?

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