Name: Proofreading: A MUST for Newbie Writers
Price: 19.99 GBP
Availability: InStock

<p>In a world where social complexity and digital interconnectedness are growing, it is critical to recognise and address vulnerabilities, abuse, and safeguarding. With a growing understanding of the various types of abuse and exploitation, this course gives participants the information and abilities they need to identify, address, and stop harm.</p><p>To better understand vulnerability, abuse &amp; safeguarding explore the course modules that span various topics, such as online safety precautions and adult safeguarding systems and procedures. Equip yourself with the expertise to foster a safer environment for at-risk people. Join now to ensure the welfare of those most vulnerable in a constantly changing world by advocating for change. Regardless of your role-healthcare provider, educator, social worker, or just a concerned citizen-this course offers a thorough toolkit to help you deal with the challenges involved in safeguarding. This premium QLS-endorsed Vulnerability, Abuse &amp; Safeguarding course has intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunities, and a globally recognised certification.</p><p>Empower yourself to safeguard vulnerable individuals with our comprehensive course, where knowledge meets action, ensuring you can protect and advocate for those who most need it.</p><p><strong>Learning Outcome of the 'Vulnerability, Abuse &amp; Safeguarding' Course</strong><strong>:</strong></p><ul><li>Learn the ins and outs of adult safeguarding systems and procedures in-depth to demonstrate your thorough understanding</li><li>Develop the ability to respond appropriately and promptly to claims or suspicions of abuse or neglect, ensuring timely and thoughtful support</li><li>Gain expertise in information sharing and whistleblowing, and cultivate an environment where safeguarding procedures are transparent and accountable</li><li>Recognise the guiding concepts and procedures for protecting children and adolescents and establishing a haven for their wellbeing</li><li>Utilise ethical principles to protect vulnerable adults, uphold the dignity and safety of those in danger, and encourage moral behaviour</li><li>Examine ways to prevent mistreatment in digital environments by addressing the unique risks connected to digital interactions and upholding security</li></ul><p><strong>Why learn </strong><strong>vulnerability, abuse, &amp; safeguarding </strong><strong>with us?</strong></p><p>As one of the leading eLearning service providers globally, we strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the 'Vulnerability, Abuse &amp; Safeguarding' Course</strong><strong>:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Teaching Assistant Assignment Help</li><li>QLS Endorsed Teaching Assistant Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Teaching Assistant Study Materials</li><li>14 Days Refund Guarantee</li></ul><p><strong>Course Curriculum</strong></p><p><strong>Vulnerability, Abuse &amp; Safeguarding</strong></p><ul><li>Module 01: Systems &amp; Procedures Relating to Adult Safeguarding</li><li>Module 02: Response to Suspected or Disclosed Abuse or Neglect</li><li>Module 03: Whistleblowing and Information Sharing</li><li>Module 04: Safeguarding a Child or Young Person</li><li>Module 05: Principles to Safeguard Vulnerable Adults</li><li>Module 06: Restrictive Practices, Restraint, Deprivation of Liberty</li><li>Module 07: Abuses and Individual Vulnerability and Online Safety Measures</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Students must finish and turn in a thorough assignment covering all topics in our curriculum. Our expert tutor will review the assignment to ensure it meets Quality Learning Systems (QLS) standards. Once the assessment is successful and passes a quality check, students will be awarded a certificate for completing the 'Vulnerability, Abuse &amp; Safeguarding' course.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme.</strong></p><p>After the course, participants will receive an endorsed certificate as proof of successful completion. The learner may request a certificate if they complete all course assessments.</p><p><strong>Endorsement:</strong></p><p>After the course, participants will receive an endorsed certificate as proof of successful completion. The learner may request a certificate if they complete all course assessments.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Professionals in healthcare, education, social services, and other fields with a stake in protecting the security and welfare of the weak are the target audience for this 'Vulnerability, Abuse, &amp; Safeguarding' course. It also serves those in the community services sector, including educators, social workers, nurses, and other healthcare professionals.This course is intended to improve your knowledge and abilities if you work in positions where adult and child safety is a top priority or if you support the creation of safe environments.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No specific requirements exist for enrolling in the 'Vulnerability, Abuse &amp; Safeguarding'course. Therefore, learners do not need previous qualifications to sign up for this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This 'Vulnerability, Abuse &amp; Safeguarding' course provides applicable knowledge for careers as follows:</p><ul><li>Social Worker. Salary: £30,000 to £40,000 per year</li><li>Healthcare Assistant. Salary:£18,000 to £25,000 per year.</li><li>Child Protection Officer. Salary:£30,000 to £45,000</li><li>Nurse. Salary: £25,000 to £40,000,</li><li>Community Outreach Worker. Salary:£20,000 to £35,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Award in Vulnerability, Abuse &amp; Safeguarding at QLS Level 2</h4>
        <p>
            Hard copy certificate -
            £75
        </p>

                        </div>

Kingston Open College

NVQ Assessor

Child Safeguarding

Safeguarding

Designated safeguarding lead (DSL)

Lincolnshire Safeguarding Children's Partnership (LSCP)

Online Safeguarding

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Vulnerability, Abuse & Safeguarding - Level 2 (QLS Endorsed)

General Admission

<p><strong>*Operations Management Diploma Level 7*</strong></p><p>Transform your abilities into a competitive edge that is acknowledged on a worldwide scale and approved for excellence by QLS, the most respected high-quality course auditor in the UK.</p><p>The primary corporate strategy that ultimately results in action is operation management. This course will help you learn an operation manager's roles and how they solve operation-related problems. This Operations Management course will help you become a far better manager by examining how a knowledgeable OM shapes the business strategy via important decision-making.</p><p>This premium QLS-endorsed Level 7 Operations Management Diploma course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunities and a globally recognised certification. Because QLS-endorsed techniques have a relatively high value, finishing our Level 7 Operations Management Diploma course will open up endless opportunities for you worldwide!</p><p>What's more, the quality of our Level 7 Operations Management Diploma course is uncompromising for both you and us. You will be taught the richest materials from this exquisite Operations Management - Level 7 Advanced Diploma course, enabling you to open up a vast world of opportunities to grasp and gain success. For the price point, this course is an absolute steal! It's an investment you do not want to miss out on!</p><p>So why wait around any longer? Join us now to further your operations management career and establish yourself as the most competent person in your company without a doubt!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Learn operations tactics to achieve corporate success.</li><li>Head productive project groups</li><li>Create succession planning and growth plans.</li><li>Streamline procedures and boost output</li><li>Optimise supply networks to increase productivity.</li><li>Perfect planning and forecasting techniques</li><li>Excel in procurement and purchasing management</li><li>Elevate manufacturing and delivery operations</li></ul><p><strong>Why Learn Operations Management with us: </strong></p><p>As one of the leading e-learning service providers globally, we strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the Level 7 Operations Management Diploma Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Operations Management</strong></p><p><strong>Course Curriculum of Level 7 Operations Management Diploma</strong></p><ul><li><strong>Module 01:</strong> Introduction to Operations Management</li><li><strong>Module 02:</strong> Project Management</li><li><strong>Module 03:</strong> Business Development and Succession Planning</li><li><strong>Module 04:</strong> Process Management</li><li><strong>Module 05:</strong> Supply Chain Management</li><li><strong>Module 06:</strong> Planning &amp; Forecasting Operations</li><li><strong>Module 07:</strong> Procurement &amp; Purchasing Management</li><li><strong>Module 08:</strong> Manufacturing &amp; Delivery Operations</li><li><strong>Module 09:</strong> Quality Management</li><li><strong>Module 10:</strong> Managing Risk and Recovery</li><li><strong>Module 11:</strong> Performance Management</li><li><strong>Module 12:</strong> Talent Management</li><li><strong>Module 13:</strong> Communication Skills</li><li><strong>Module 14:</strong> Negotiation Techniques</li><li><strong>Module 15:</strong> Conflict Management</li><li><strong>Module 16:</strong> Stress Management</li><li><strong>Module 17:</strong> Time Management</li><li><strong>Module 18:</strong> Business Environment</li><li><strong>Module 19:</strong> Business Writing Skills</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summarised assignment on all the Operations Management units that our expert tutor will assess if all the learning outcomes are met as per the standard set by QLS. After the quality check, the learner will receive the Level 7 Operations Management Diploma certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After the course, participants will receive an endorsed certificate as proof of successful completion. The learner may request a certificate if they complete all course assessments.</p><p><strong>Endorsement:</strong></p><p>This certified course is approved by QLS as a well-qualified, non-regulated training program. A trainer will be available to address your inquiries, including guidance on your pathways to higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is available to everyone. TheLevel 7 Operations Management Diploma Course is perfect for those who want to acquire detailed knowledge and effective skills to enter the relevant sector with promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for enrolling in the Level 7 Operations Management Diploma course. Therefore, learners do not need previous qualifications to sign up for this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Here are some trending jobs related to the Level 7 Operations Management Diploma course (Salary-Per Year)</p><ul><li>Operations Manager:£55,000 - £65,000</li><li>Project Manager: £50,000 - £60,000</li><li>Supply Chain Manager: £50,000 - £70,000</li><li>Business Development Manager:£50,000 - £60,000</li><li>Process Improvement Specialist: £70,000 - £85,000</li><li>Procurement Manager: £35,000 - £70,000</li><li>Quality Assurance Manager: £60,000 - £65,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Advanced Diploma in Operations Management at QLS Level 7</h4>
        <p>
            Hard copy certificate -
            £75
        </p>

                        </div>

Operations Management

Managed Learning Programme (MLP)

Diploma for School Business Leaders (DSBM)

Certified Manager of Quality

Diploma in Management Studies (DMS)

Institute of Leadership & Management (ILM)

Diploma in Operations Management - Level 7 (QLS Endorsed)

<p><strong>Diploma in Pharmacy Skills Level 5 </strong>is a competitive skill that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>Expand your understanding on how to begin a pharmacy career. You will gain knowledge of drug control laws and a chemist's duties in giving patients the right prescription via your coursework. Additionally, you will learn the skills and information required to advance your career in support of the healthcare system.</p><p>This premium QLS endorsed Diploma in Pharmacy Skills course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Because QLS-endorsed courses have a high perceived value, finishing our Diploma in Pharmacy Skills programme will open up countless chances for you to pursue wherever in the world!</p><p>Furthermore, neither we nor you will compromise on the exceptional quality of our first-rate education. With the wealth of knowledge from this outstanding Diploma in Pharmacy Skills course, you will be able to seize and seize success from a wide range of options. This course is really an incredible deal, especially considering the price! You should definitely not pass up this investment!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Learning Outcomes for the Level 5 Diploma in Pharmacy Skills Course:</strong></p><ul><li>Develop a strong foundation in Pharmacy principles and practices</li><li>Recognise the background and development of the pharmacy profession.</li><li>Work well together as a pharmacy team to provide the best possible care for patients.</li><li>Develop your abilities to mentor, coach, and assess the Pharmacy Team.</li><li>Observe in practice the prescribed Standards for Pharmacy Professionals</li><li>Show that you understand medication supply, clinical pharmacy, and pharmacy practice.</li></ul><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading e-learning service providers across the globe, strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Diploma in Pharmacy Skills</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Diploma in Pharmacy Skills</strong></p><ul><li><strong>Module 01 :</strong> Introduction to Pharmacy</li><li><strong>Module 02 :</strong> History and Development of Pharmacy</li><li><strong>Module 03 :</strong> The Pharmacy Team</li><li><strong>Module 04 :</strong> Training of the Pharmacy Team</li><li><strong>Module 05 :</strong> Coaching and Evaluation of the Pharmacy Team</li><li><strong>Module 06 :</strong> Standards for Pharmacy Professionals</li><li><strong>Module 07 :</strong> Guidance to Support the Standards for Pharmacy Professionals</li><li><strong>Module 08 :</strong> The Rights and Responsibilities of Pharmacy Professionals</li><li><strong>Module 09 :</strong> Pharmacy Practice</li><li><strong>Module 10 :</strong> Clinical Pharmacy Skills</li><li><strong>Module 11 :</strong> Offering Enhanced Services</li><li><strong>Module 12 :</strong> Prescribing</li><li><strong>Module 13 :</strong> Supplying Medication</li><li><strong>Module 14 :</strong> Responding to Symptoms</li><li><strong>Module 15 :</strong> Health and Safety in the Pharmaceutical Industry</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summarised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Diploma in Pharmacy Skills certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After the course, participants will receive an endorsed certificate as proof of successful completion. The learner may request a certificate if they complete all course assessments.</p><p><strong>Endorsement</strong></p><p>This certified course is approved by QLS as a well-qualified, non-regulated training program. A trainer will be available to address your inquiries, including guidance on your pathways to higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is available to everyone. The Diploma in Pharmacy Skills Level 5 Course is perfect for those who want to acquire detailed knowledge and effective skills to enter the relevant sector with promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for enrolling in the Diploma in Pharmacy Skills Level 5 course. Therefore, learners do not need previous qualifications to sign up for this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Diploma in Pharmacy Skills Level 5 related careers are as following:</p><ul><li>Pharmacy Dispenser.£20,416 - £25,416</li><li>Pharmacy Operations Manager.£46,800 - £57,315</li><li>Pharmacy Manager.£57,460 - £66,300</li><li>Trainer Assessor - Pharmacy.£27,000 - £36,720</li><li>Pharmacy Manager role.£47,000 - £52,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Diploma in Pharmacy Skills at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            £75
        </p>

                        </div>

Pharmacy Assistant

Pharmacy Technician

Pharmacy

Professional Skills Course (PSC)

Diploma in Professional Studies (DPS)

Pharmacy Services

Diploma in Pharmacy Skills - Level 5 (QLS Endorsed)

<p><strong>Level 5 Diploma in English Literature</strong></p><p>Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>Do you have to participate in a book discussion or write a literary analysis but don't know where to start? How come some readers understand a fictional work so much better than you do? They have probably had training and experience. This course allows you to do the same. This course, created by a college professor, could assist you with reading and analyzing college-level literature as well as understanding the fundamentals of fiction. To genuinely become a master of literature, don't hesitate any longer and enroll right away.</p><p>This premium QLS endorsed English Literature course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our English Literature course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>Furthermore, neither we nor you will compromise on the exceptional quality of our first-rate education. With the wealth of knowledge from this outstanding English literature course, you will be able to seize and seize success from a wide range of options. This course is really an incredible deal, especially considering the price! You should definitely not pass up this investment!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Show that you have a thorough understanding of Elizabethan drama, which includes Hamlet by Shakespeare.</li><li>Examine and interpret the writings of metaphysical poets as well as Jacobean literature.</li><li>Analyze the development of the book and the function of satire in writing.</li><li>Analyze the rise of American literature and its social effects.</li><li>Discuss the literary movements and themes of the New England Renaissance, the American Civil War Era, and the Gilded Age.</li><li>Evaluate the contributions of women writers during the 19th century and their influence on literature.</li></ul><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading e-learning service providers across the globe, strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>English Literature</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>English Literature</strong></p><ul><li>Elizabethan Drama and Shakespeare's Hamlet</li><li>Jacobean Literature and the Metaphysical Poets</li><li>The Rise of the Novel and Satire</li><li>The Emergence of American Literature</li><li>The New England Renaissance</li><li>The American Civil War Era and the Gilded Age</li><li>Women Writers of the 19th Century</li><li>British Romantic Poets and the Poetic Imagination</li><li>Victorian Novels</li><li>The Imagist Movements after World War I</li><li>Modernist Fiction</li><li>The Lost Generation</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Students need to finish and turn in a thorough assignment covering all topics in our curriculum. Our expert tutor will review the assignment to make sure it meets Quality Learning Systems (QLS) standards. Once the assessment is successful and passes a quality check, students will be awarded a certificate for completing the English Literature Course.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After the course, participants will receive an endorsed certificate as proof of successful completion. The learner may request a certificate if they complete all course assessments.</p><p><strong>Endorsement:</strong></p><p>This certified course is approved by QLS as a well-qualified, non-regulated training program. A trainer will be available to address your inquiries, including guidance on your pathways to higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        11 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is available to everyone. The English Literature Course is perfect for those who want to acquire detailed knowledge and effective skills to enter the relevant sector with promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for enrolling in the English Literature course. Therefore, learners do not need previous qualifications to sign up for this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong> Diploma in English Literature Level 5 opens door for exploring following careers:</strong></p><ol><li>Teacher of English Language and English Literature(£28,000 - £41,604)</li><li>English Teacher( £26,000 - £40,000)</li><li>Publishing Editor (£35,000)</li><li>Literary Agent (£30,000 to £50,000)</li><li>Researcher (£25,000 to £35,000)</li></ol>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Diploma in English Literature at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            £75
        </p>

                        </div>

Literature

English Language Teaching

Certificate in Further Education & Training (Cert Ed)

English Literature

General English

IT Literacy

Diploma in English Literature  -Level 5 (QLS Endorsed)

<p>Our extensive Call Centre &amp; Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p>Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently.</p><p>They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles.</p><p><strong>Course Curriculum:</strong></p><ul><li><strong>Module 01:</strong> The Basics (I)</li><li><strong>Module 02:</strong> The Basics (II)</li><li><strong>Module 03:</strong> Phone Etiquette</li><li><strong>Module 04:</strong> Types of Questions</li><li><strong>Module 05: </strong>Speaking Like a Star</li><li><strong>Module 06:</strong> Key Steps</li><li><strong>Module 07:</strong> Goal Setting</li><li><strong>Module 08:</strong> Closing</li><li><strong>Module 09:</strong> Benchmarking</li><li><strong>Module 10:</strong> Tools</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand fundamental principles of call centre and customer service operations.</li><li>Master phone etiquette for effective communication in customer interactions.</li><li>Develop skills to handle various types of customer inquiries confidently.</li><li>Enhance verbal communication techniques to engage and assist customers effectively.</li><li>Implement key steps and strategies to achieve customer service goals.</li><li>Utilise benchmarking and tools for continuous improvement in service quality.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Call Centre &amp; Customer Service Training <span>41:29</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: The Basics (I)</span>

                                                    <span>05:23</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: The Basics (II)</span>

                                                    <span>04:02</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Phone Etiquette</span>

                                                    <span>04:04</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Types of Questions</span>

                                                    <span>04:41</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Speaking Like a Star</span>

                                                    <span>02:59</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Key Steps</span>

                                                    <span>04:30</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Goal Setting</span>

                                                    <span>04:58</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Closing</span>

                                                    <span>03:32</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Benchmarking</span>

                                                    <span>03:34</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: Tools</span>

                                                    <span>02:46</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals aspiring for customer service or call centre roles.</li><li>Professionals seeking to enhance customer communication and service skills.</li><li>Job seekers aiming for entry-level positions in customer support.</li><li>Anyone interested in understanding call centre operations and customer service.</li><li>Individuals aiming to improve their communication skills in service-oriented roles.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative</li><li>Call Centre Operator</li><li>Customer Support Assistant</li><li>Helpdesk Support Agent</li><li>Client Relationship Manager</li><li>Sales Support Executive</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Call Centre & Customer Service Training

<p><strong>IT Support Assistant </strong></p><p>Prepare for a career in the high-growth field of <strong>IT Support. No</strong> experience or degree is required. Get comprehensive IT Support training designed by professionals and get on the fast track to a competitively paid job. There are <strong>140,500</strong> UK job openings in IT Support and a <strong>£29,800</strong> average entry-level salary in IT support.</p><p>The role of IT Support Technician is vital within any business and with our <strong> Level 3 Diploma</strong> in IT Support Assistant, your skills will be highly in demand. You'll be a valued IT Support member of the team, keeping computers running smoothly and precious data protected.</p><p><strong>Courses included in this IT Support Assistant Bundle:</strong></p><ul><li><strong>Course 01:</strong> IT Support Technician Training</li><li><strong>Course 02:</strong> IT Asset Department</li><li><strong>Course 03:</strong> Learning Computers and Internet Level 2</li><li><strong>Course 04:</strong> IT For Recruiters</li><li><strong>Course 05:</strong> Building Your Own Computer</li><li><strong>Course 06:</strong> Electronic &amp; Electrical Devices Maintenance</li><li><strong>Course 07:</strong> Cyber Security Incident Handling and Incident Response</li><li><strong>Course 08:</strong> GDPR Data Protection Level 5</li><li><strong>Course 09:</strong> Data Center Training Essentials: General Introduction</li><li><strong>Course 10:</strong> Complete Windows 10 Troubleshooting for IT Help Desk</li><li><strong>Course 11:</strong> Computer Networks Security</li><li><strong>Course 12:</strong> Python Programming for Everybody</li><li><strong>Course 13:</strong> Diploma in Computer Programming</li><li><strong>Course 14:</strong> Computer Hacking Forensic Investigator</li><li><strong>Course 15:</strong> Internet of Things</li><li><strong>Course 16:</strong> Information Management</li><li><strong>Course 17:</strong> CompTIA Networking - Level 4</li><li><strong>Course 18:</strong> CompTIA Network+ Certification</li><li><strong>Course 19:</strong> Cloud Computing / CompTIA Cloud+ (CV0-002)</li><li><strong>Course 20:</strong> Level 2 Microsoft Office Essentials</li></ul><p>So enrol now in this <strong>IT Support Assistant </strong>bundle to advance your career!</p><p><strong>IT Support Assistant</strong></p><p>Curriculum of <strong>IT Support Assistant </strong></p><p><strong>Course 01: IT Support Technician Training<br /></strong></p><ul><li>Section 01: How People Use Computers</li><li>Section 02: System Hardware</li><li>Section 03: Device Ports and Peripherals</li><li>Section 04: Data Storage and Sharing</li><li>Section 05: Understanding Operating Systems</li><li>Section 06: Setting Up and Configuring a PC</li><li>Section 07: Setting Up and Configuring a Mobile Device</li><li>Section 08: Managing Files</li><li>Section 09: Using and Managing Application Software</li><li>Section 10: Configuring Network and Internet Connectivity</li><li>Section 11: Security Threat Mitigation</li><li>Section 12: Computer Maintenance and Management</li><li>Section 13: Troubleshooting</li><li>Section 14: Understanding Databases</li><li>Section 15: Developing and Implementing Software</li></ul><p><strong>The detailed curriculum of the IT Support Assistant </strong><strong>bundle is given in the resources section.</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the IT Support Assistant course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>IT Support Assistant </strong></p><p>Anyone from any background can enrol in this <strong>IT Support Assistant </strong> Training Bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>IT Support Assistant </strong></p><p>This <strong>IT Support Assistant </strong>Training Course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>IT Support Assistant </strong></p><p>This comprehensive <strong>IT Support Assistant </strong>course is ideal for anyone who wants to take their professional development skills to the next level and fast track their career in any of the following roles:</p><ul><li>Trainer</li><li>Manager</li><li>Support Manager</li><li>Support Associate</li><li>Support Technician</li><li>Customer Support</li><li>Support Specialist</li><li>Technical Support Engineer</li><li>Technician</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>IT Support Technician Training</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Level 3 IT Support Assistant Diploma - CPD Certified

<div> <div>     </div> <div>  <div> <div> <h3><strong><span>What you will learn from this course?</span></strong></h3> <ul> <li><i></i>Gain comprehensive knowledge about tissue salts</li> <li><i></i>Understand the core competencies and principles of tissue salts</li> <li><i></i>Explore the various areas of tissue salts</li> <li><i></i>Know how to apply the skills you acquired from this course in a real-life context</li> <li><i></i>Become a confident and expert holistic therapist</li> </ul> </div> <div> <h3><strong><span>Course Highlights</span></strong></h3> <ul> <li><i></i><strong>Course Type:</strong> Self-paced online course</li> <li><i></i><strong>Duration:</strong> 2 hours 35 minutes</li> <li><i></i><strong>Tutor Support:</strong> Full tutor support is included</li> <li><i></i><strong>Customer Support:</strong> 24/7 customer support is available</li> </ul> </div> </div> <div> <div> <div> <h2><strong><span>Schuessler Tissue Salts Diploma Course</span></strong></h2> <p>Master the skills you need to propel your career forward in tissue salts. This course will equip you with the essential knowledge and skillset that will make you a confident holistic therapist and take your career to the next level. This comprehensive schussed tissue salts<b> </b>course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this schussed tissue salts course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This comprehensive course will teach you the theory of effective tissue salts practice and equip you with the essential skills, confidence and competence to assist you in the tissue salts industry. You'll gain a solid understanding of the core competencies required to drive a successful career in tissue salts. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for holistic therapist or for people who are aspiring to specialize in tissue salts.</p> <p>Enroll in this schussed tissue salts course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.</p> </div> <div> <h2><strong><span>Who is this Course for?</span></strong></h2> <p>This comprehensive schussed tissue salts course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this tissue salts can also take this course.</p> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h2><strong><span>Entry Requirements</span></strong></h2> <p>This schussed tissue salts course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> </div> <div> <h1><strong><span>Assessment</span></strong></h1> <p>This schussed tissue salts course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> </div> <div> <h2><strong><span>Advance Your Career</span></strong></h2> <p>This schussed tissue salts<b> </b>course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> <div> <h2><strong><span>Study Plex Subscription</span></strong></h2> <p>Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend Â£79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team.</p> <p>Visit our subscriptions page for more details if you're interested.</p> </div> <div> <h2><strong><span>Why you should train with Study Plex?</span></strong></h2> <p>At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include:</p> <ul> <li><strong>Incredible Customer Support:</strong> We offer active customer service in the form of live chat, which you can access 24/7</li> <li><strong>Expert Tutor Support:</strong> You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it.</li> <li><strong>Price Justified by Quality:</strong> We ensure that you will have the best experience possible for the price you are paying for the course.</li> <li><strong>Money-back Guarantee:</strong> We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions).</li> <li><strong>Instalment Facility:</strong> If your course costs more than Â£50, you can pay in three instalments using the instalment option.</li> <li><strong>Satisfaction Guarantee:</strong> Our courses are designed to meet your demands and expectations by all means.</li> </ul> </div> </div> </div> </div> </div><div> <div> <h2> Recognised Accreditation </h2> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p>  <p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p>  </div> <div> <div> <div> <h3>What is CPD?</h3> <p>Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.</p> <h4>Benefits of CPD</h4> <ul> <li>Improve your employment prospects </li> <li>Boost your job satisfaction </li> <li>Promotes career advancement </li> <li>Enhances your CV </li> <li>Provides you with a competitive edge in the job market </li> <li>Demonstrate your dedication </li> <li>Showcases your professional capabilities</li> </ul> </div> </div> <div> <div>  <h3>What is IPHM? </h3> <p>The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. </p> <h4>Benefits of IPHM </h4> <ul> <li>It will help you establish a positive reputation in your chosen field </li> <li>You can join a network and community of successful therapists that are dedicated to providing excellent care to their client </li> <li>You can flaunt this accreditation in your CV </li> <li>It is a worldwide recognised accreditation </li> </ul> </div> </div> <div> <div>  <h3>What is Quality Licence Scheme?</h3> <p>This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p> <h4> Benefits of Quality License Scheme </h4> <ul> <li>Certificate is valuable</li> <li>Provides a competitive edge in your career</li> <li>It will make your CV stand out</li> </ul> </div> </div> </div> </div><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Supplementary Resources</td> </tr> <tr> <td><i></i></td> <td> Supplementary Resources - Schuessler Tissue Salts Diploma </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Introduction</td> </tr> <tr> <td><i></i></td> <td> 1 </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> 2 </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> 3 </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td colspan="4">Background and History</td> </tr> <tr> <td><i></i></td> <td> 1 </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> 2 </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> 3 </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> 4 </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> 5 </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">Anatomy And Phycology</td> </tr> <tr> <td><i></i></td> <td> 1 </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td colspan="4">The Twelve Cell Salts</td> </tr> <tr> <td><i></i></td> <td> Introduction To Section </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> 3 </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> 4 </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> 5 </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> 6 </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> 7 </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> 8 </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> 9 </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> 10 </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> 11 </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> 12 </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> 13 </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> 14 </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> 16 </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td colspan="4">Facial Diagnosis</td> </tr> <tr> <td><i></i></td> <td> 1 </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td colspan="4">Tissue Salt For Flu Season</td> </tr> <tr> <td><i></i></td> <td> Flu Season </td> <td> </td> <td><span><i></i> 00:19:00</span></td> </tr> <tr> <td colspan="4">Conclusion</td> </tr> <tr> <td><i></i></td> <td> 1 </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

Schuessler Tissue Salts Diploma

<div> <div>     </div> <div>  <div> <div> <h3><strong><span>What you will learn from this course?</span></strong></h3> <ul> <li><i></i>Gain comprehensive knowledge about early years foundation stage</li> <li><i></i>Understand the core competencies and principles of early years foundation stage</li> <li><i></i>Explore the various areas of early years foundation stage</li> <li><i></i>Know how to apply the skills you acquired from this course in a real-life context</li> <li><i></i>Become a confident and expert early years foundation stage teacher</li> </ul> </div> <div> <h3><strong><span>Course Highlights</span></strong></h3> <ul> <li><i></i><strong>Course Type:</strong> Self-paced online course</li> <li><i></i><strong>Duration:</strong> 1 to 2 hours</li> <li><i></i><strong>Tutor Support:</strong> Full tutor support is included</li> <li><i></i><strong>Customer Support:</strong> 24/7 customer support is available</li> </ul> </div> </div> <div> <div> <div> <h2><strong><span>EYFS Course</span></strong></h2> <p>Master the skills you need to propel your career forward in early years foundation stage. This course will equip you with the essential knowledge and skillset that will make you a confident early years foundation stage teacher and take your career to the next level. This comprehensive EYFS<b> </b>course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this EYFS course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This comprehensive course will teach you the theory of effective early years foundation stage practice and equip you with the essential skills, confidence and competence to assist you in the early years foundation stage industry. You'll gain a solid understanding of the core competencies required to drive a successful career in early years foundation stage. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for early years foundation stage teacher or for people who are aspiring to specialise in early years foundation stage.</p> <p>Enrol in this EYFS course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.</p> </div> <div> <h2><strong><span>Who is this Course for?</span></strong></h2> <p>This comprehensive EYFS course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this early years foundation stage can also take this course.</p> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h2><strong><span>Entry Requirements</span></strong></h2> <p>This EYFS course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> </div> <div> <h2><strong><span>Assessment</span></strong></h2> <p>This EYFS course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> </div> <div> <h2><strong><span>Advance Your Career</span></strong></h2> <p>This EYFS<b> </b>course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> <div> <h2><strong><span>Study Plex Subscription</span></strong></h2> <p>Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend Â£79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team.</p> <p>Visit our subscriptions page for more details if you're interested.</p> </div> <div> <h2><strong><span>Why you should train with Study Plex?</span></strong></h2> <p>At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include:</p> <ul> <li><strong>Incredible Customer Support:</strong> We offer active customer service in the form of live chat, which you can access 24/7</li> <li><strong>Expert Tutor Support:</strong> You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it.</li> <li><strong>Price Justified by Quality:</strong> We ensure that you will have the best experience possible for the price you are paying for the course.</li> <li><strong>Money-back Guarantee:</strong> We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions).</li> <li><strong>Instalment Facility:</strong> If your course costs more than Â£50, you can pay in three instalments using the instalment option.</li> <li><strong>Satisfaction Guarantee:</strong> Our courses are designed to meet your demands and expectations by all means.</li> </ul> </div> </div> </div> </div> </div><div> <div> <h2> Recognised Accreditation </h2> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p>  <p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p>  </div> <div> <div> <div> <h3>What is CPD?</h3> <p>Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.</p> <h4>Benefits of CPD</h4> <ul> <li>Improve your employment prospects </li> <li>Boost your job satisfaction </li> <li>Promotes career advancement </li> <li>Enhances your CV </li> <li>Provides you with a competitive edge in the job market </li> <li>Demonstrate your dedication </li> <li>Showcases your professional capabilities</li> </ul> </div> </div> <div> <div>  <h3>What is IPHM? </h3> <p>The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. </p> <h4>Benefits of IPHM </h4> <ul> <li>It will help you establish a positive reputation in your chosen field </li> <li>You can join a network and community of successful therapists that are dedicated to providing excellent care to their client </li> <li>You can flaunt this accreditation in your CV </li> <li>It is a worldwide recognised accreditation </li> </ul> </div> </div> <div> <div>  <h3>What is Quality Licence Scheme?</h3> <p>This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p> <h4> Benefits of Quality License Scheme </h4> <ul> <li>Certificate is valuable</li> <li>Provides a competitive edge in your career</li> <li>It will make your CV stand out</li> </ul> </div> </div> </div> </div><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Module 1: Understanding EYFS and its Importance</td> </tr> <tr> <td><i></i></td> <td> Understanding EYFS and its Importance </td> <td> </td> <td><span><i></i> 00:27:00</span></td> </tr> <tr> <td colspan="4">Module 2: EYFS Statutory Framework</td> </tr> <tr> <td><i></i></td> <td> EYFS Statutory Framework </td> <td> </td> <td><span><i></i> 00:31:00</span></td> </tr> <tr> <td colspan="4">Module 3: Working as an EYFS Teacher in the UK</td> </tr> <tr> <td><i></i></td> <td> Working as an EYFS Teacher in the UK </td> <td> </td> <td><span><i></i> 00:28:00</span></td> </tr> <tr> <td colspan="4">Module 4: EYFS Teaching Methods</td> </tr> <tr> <td><i></i></td> <td> EYFS Teaching Methods </td> <td> </td> <td><span><i></i> 00:30:00</span></td> </tr> <tr> <td colspan="4">Module 5: Principles and Theories of EYFS</td> </tr> <tr> <td><i></i></td> <td> Principles and Theories of EYFS </td> <td> </td> <td><span><i></i> 00:35:00</span></td> </tr> <tr> <td colspan="4">Module 6: The EYFS Cycle</td> </tr> <tr> <td><i></i></td> <td> The EYFS Cycle </td> <td> </td> <td><span><i></i> 00:34:00</span></td> </tr> <tr> <td colspan="4">Module 7: How to Support Children having Special Education Needs in Early Years</td> </tr> <tr> <td><i></i></td> <td> How to Support Children having Special Education Needs in Early Years </td> <td> </td> <td><span><i></i> 00:26:00</span></td> </tr> <tr> <td colspan="4">Module 8: Safeguarding Child Welfare &amp; Safety in the EYFS</td> </tr> <tr> <td><i></i></td> <td> Safeguarding Child Welfare &amp; Safety in the EYFS </td> <td> </td> <td><span><i></i> 00:29:00</span></td> </tr> <tr> <td colspan="4">Module 9: Adults Role in Early Years Foundation Stage</td> </tr> <tr> <td><i></i></td> <td> Adults Role in Early Years Foundation Stage </td> <td> </td> <td><span><i></i> 00:30:00</span></td> </tr> <tr> <td colspan="4">Module 10: The EYFS and Educational Philosophies, Benefits and Exemptions</td> </tr> <tr> <td><i></i></td> <td> The EYFS and Educational Philosophies, Benefits and Exemptions </td> <td> </td> <td><span><i></i> 00:36:00</span></td> </tr> <tr> <td colspan="4">Module 11: Early Years Ofsted Inspection and Quality Enhancement</td> </tr> <tr> <td><i></i></td> <td> Early Years Ofsted Inspection and Quality Enhancement </td> <td> </td> <td><span><i></i> 00:27:00</span></td> </tr> <tr> <td colspan="4">Module 12: The New Version of the EYFS Framework</td> </tr> <tr> <td><i></i></td> <td> The New Version of the EYFS Framework </td> <td> </td> <td><span><i></i> 00:28:00</span></td> </tr> <tr> <td colspan="4">Conclusion</td> </tr> <tr> <td><i></i></td> <td> Conclusion </td> <td> </td> <td><span><i></i> 00:25:00</span></td> </tr> <tr> <td colspan="4">Assessment</td> </tr> <tr> <td><i></i></td> <td>Assessment - EYFS Course</td> <td> </td> <td><span><i></i> 00:10:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

EYFS Course

<div> <div>     </div> <div>  <div> <div> <h3><strong><span>What you will learn from this course?</span></strong></h3> <ul> <li><i></i>Gain comprehensive knowledge about proofreading</li> <li><i></i>Understand the core competencies and principles of proofreading</li> <li><i></i>Explore the various areas of proofreading</li> <li><i></i>Know how to apply the skills you acquired from this course in a real-life context</li> <li><i></i>Become a confident and expert proofreader</li> </ul> </div> <div> <h3><strong><span>Course Highlights</span></strong></h3> <ul> <li><i></i><strong>Course Type:</strong> Self-paced online course</li> <li><i></i><strong>Duration:</strong>  1 hours 21 minutes</li> <li><i></i><strong>Tutor Support:</strong> Full tutor support is included</li> <li><i></i><strong>Customer Support:</strong> 24/7 customer support is available</li> </ul> </div> </div> <div> <div> <div> <h2><strong><span>Proofreading: A MUST for Newbie Writers Course</span></strong></h2> <p>Master the skills you need to propel your career forward in proofreading. This course will equip you with the essential knowledge and skillset that will make you a confident proofreader and take your career to the next level. This comprehensive newbie writer<b> </b>course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this newbie writer course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This comprehensive course will teach you the theory of effective proofreading practice and equip you with the essential skills, confidence and competence to assist you in the proofreading industry. You'll gain a solid understanding of the core competencies required to drive a successful career in proofreading. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for proofreader or for people who are aspiring to specialise in proofreading.</p> <p>Enrol in this newbie writer course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.</p> </div> <div> <h2><strong><span>Who is this Course for?</span></strong></h2> <p>This comprehensive newbie writer course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this proofreading can also take this course.</p> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h2><strong><span>Entry Requirements</span></strong></h2> <p>This newbie writer course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> </div> <div> <h2><strong><span>Assessment</span></strong></h2> <p>This newbie writer course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> </div> <div> <h2><strong><span>Advance Your Career</span></strong></h2> <p>This newbie writer<b> </b>course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> <div> <h2><strong><span>Study Plex Subscription</span></strong></h2> <p>Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend Â£79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team.</p> <p>Visit our subscriptions page for more details if you're interested.</p> </div> <div> <h2><strong><span>Why you should train with Study Plex?</span></strong></h2> <p>At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include:</p> <ul> <li><strong>Incredible Customer Support:</strong> We offer active customer service in the form of live chat, which you can access 24/7</li> <li><strong>Expert Tutor Support:</strong> You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it.</li> <li><strong>Price Justified by Quality:</strong> We ensure that you will have the best experience possible for the price you are paying for the course.</li> <li><strong>Money-back Guarantee:</strong> We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions).</li> <li><strong>Instalment Facility:</strong> If your course costs more than Â£50, you can pay in three instalments using the instalment option.</li> <li><strong>Satisfaction Guarantee:</strong> Our courses are designed to meet your demands and expectations by all means.</li> </ul> </div> </div> </div> </div> </div><div> <div> <h2> Recognised Accreditation </h2> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p>  <p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p>  </div> <div> <div> <div> <h3>What is CPD?</h3> <p>Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.</p> <h4>Benefits of CPD</h4> <ul> <li>Improve your employment prospects </li> <li>Boost your job satisfaction </li> <li>Promotes career advancement </li> <li>Enhances your CV </li> <li>Provides you with a competitive edge in the job market </li> <li>Demonstrate your dedication </li> <li>Showcases your professional capabilities</li> </ul> </div> </div> <div> <div>  <h3>What is IPHM? </h3> <p>The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. </p> <h4>Benefits of IPHM </h4> <ul> <li>It will help you establish a positive reputation in your chosen field </li> <li>You can join a network and community of successful therapists that are dedicated to providing excellent care to their client </li> <li>You can flaunt this accreditation in your CV </li> <li>It is a worldwide recognised accreditation </li> </ul> </div> </div> <div> <div>  <h3>What is Quality Licence Scheme?</h3> <p>This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p> <h4> Benefits of Quality License Scheme </h4> <ul> <li>Certificate is valuable</li> <li>Provides a competitive edge in your career</li> <li>It will make your CV stand out</li> </ul> </div> </div> </div> </div><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Introduction </td> </tr> <tr> <td><i></i></td> <td> Course Kickoff </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> What You Will Learn </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Pre-requisites, Exercises and Resources </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">Why You MUST Self-Edit Your Book </td> </tr> <tr> <td><i></i></td> <td> Why You MUST Self-Edit Your Book - Reason 1 </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Why You MUST Self-Edit Your Book Reasons 2 &amp; 3 </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td colspan="4">The Mystery of Editing: Types of Edit Work </td> </tr> <tr> <td><i></i></td> <td> Mystery of Editing </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Manuscript Evaluation &amp; the Developmental Edit </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Content/Line-by-Line Edit &amp; the Copy Edit </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Proofreading </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">What Edit Do You Need</td> </tr> <tr> <td><i></i></td> <td> What Edit Do You Need </td> <td> </td> <td><span><i></i> 00:06:00</span></td> </tr> <tr> <td><i></i></td> <td> Understanding Price </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Calculating Price </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">How to Review Your Work </td> </tr> <tr> <td><i></i></td> <td> Review Titles and Themes </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Use Free Editing Tools </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Checklist: Remove Redundancies and Filler Words </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Checklist: Enhance Noun and Verb Phrases </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Checklist: Check Punctuation and Cite References </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Checklist: Character Speaking &amp; Review, Review, Review </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td colspan="4">Recruit a Professional Editor</td> </tr> <tr> <td><i></i></td> <td> Recruit a Professional Editor </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Course Recap </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Bonus </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Proofreading: A MUST for Newbie Writers

<p>Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount.</p><p>This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions.</p><p>The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Customer Support Course</li><li>Free Certificate from Reed</li><li>CIQ Approved Customer Support Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> Introduction to Call Centre</li><li><strong>Module 02:</strong> Traits of a Call Centre Agent</li><li><strong>Module 03:</strong> Agent and Customer Relationship</li><li><strong>Module 04:</strong> Telephone Etiquettes</li><li><strong>Module 05:</strong> Communication Skills</li><li><strong>Module 06:</strong> Scripts and Negotiation Techniques</li><li><strong>Module 07:</strong> Managing Difficult Customers</li><li><strong>Module 08:</strong> Call Centre Metrics and Benchmarking</li><li><strong>Module 09:</strong> Call Centre Technology and Trends</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop strong customer rapport for enhanced service delivery and satisfaction.</li><li>Perfect telephone etiquette to create a positive and professional impression.</li><li>Acquire effective communication skills for seamless customer-agent interactions.</li><li>Hone negotiation techniques within scripted scenarios for optimal outcomes.</li><li>Navigate challenging customer situations with confidence and strategic proficiency.</li><li>Interpret call centre metrics to drive performance and achieve benchmarked success.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Customer Support Training <span>1:58:15</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 1: Introduction to Call Centre</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>13:52</span>

                                                        
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                                                <li>
                                                    <span>2: Module 2: Traits of a Call Centre Agent</span>

                                                    <span>13:07</span>

                                                        
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                                                <li>
                                                    <span>3: Module 3: Agent and Customer Relationship</span>

                                                    <span>15:02</span>

                                                        
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                                                <li>
                                                    <span>4: Module 4: Telephone Etiquettes</span>

                                                    <span>10:06</span>

                                                        
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                                                <li>
                                                    <span>5: Module 5: Communication Skills</span>

                                                    <span>13:15</span>

                                                        
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                                                <li>
                                                    <span>6: Module 6: Scripts and Negotiation Techniques</span>

                                                    <span>12:40</span>

                                                        
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                                                <li>
                                                    <span>7: Module 7: Managing Difficult Customers</span>

                                                    <span>09:06</span>

                                                        
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                                                <li>
                                                    <span>8: Module 8: Call Centre Metrics and Benchmarking</span>

                                                    <span>16:18</span>

                                                        
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                                                <li>
                                                    <span>9: Module 9: Call Centre Technology and Trends</span>

                                                    <span>13:49</span>

                                                        
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                                                <li>
                                                    <span>10: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for:</p><ul><li>Aspiring customer service professionals seeking skills enhancement.</li><li>Call centre agents eager to refine their customer interaction capabilities.</li><li>Team leaders aiming to elevate their team's customer satisfaction scores.</li><li>Customer support managers focused on improving overall team performance.</li><li>Individuals in roles requiring mastery of call centre dynamics and metrics.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are:</p><ul><li>Customer Service Representative - £18K to 25K/year</li><li>Call Centre Team Leader - £22K to 30K/year</li><li>Customer Support Manager - £30K to 40K/year</li><li>Technical Support Specialist - £20K to 28K/yr</li><li>Customer Experience Analyst - £25K to 35K/yr</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Customer Support Training

<p>If you've ever considered working as a Customer Support Specialist  but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Customer Support Specialist  course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry.</p> <p>The Customer Support Specialist  course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Customer Support Specialist . Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Customer Support Specialist  course, you will get a widely respected accreditation and a deeper knowledge of the topic.</p> <p><strong>Key Benefits</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Curriculum</strong></p> <ul> <li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07:Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10: Choosing a Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate the Right Deal with Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills for Leading Your Team</li><li>Module 15: Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul> <p><strong>Course Assessment</strong></p> <p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p> <p><strong>Certificate</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The Customer Support Specialist  training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Customer Support Specialist  training.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Training Express

Customer Support Specialist Course

<p>If you've ever considered working as a Customer Support Engineer Apprentice but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Customer Support Engineer Apprentice course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry.</p> <p>The Customer Support Engineer Apprentice course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Customer Support Engineer Apprentice. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Customer Support Engineer Apprentice course, you will get a widely respected accreditation and a deeper knowledge of the topic.</p> <p><strong>Key Benefits</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Curriculum</strong></p> <ul> <li>Module 01: Managing Interoffice Calls and Voicemail</li><li>Module 02: Aspects of Phone Etiquette</li><li>Module 03: Business Telephone Skills</li><li>Module 04: Building Rapport Over the Phone</li><li>Module 05: Inbound and Outbound Calls</li><li>Module 06: Active Listening and Managing Tough Callers</li><li>Module 07: Mail Services and Shipping</li><li>Module 08: Intra Organisation Dealings</li><li>Module 09: Problem Solving over the Phone</li><li>Module 10: Record Keeping and Filing Systems</li><li>Module 11: Business Writing Skills</li><li>Module 12: Organisational Skills</li><li>Module 13: Communication Skills</li><li>Module 14: Customer Relationship Management</li><li>Module 15: Effective Planning and Scheduling</li><li>Module 16: Invoicing/Petty Cash</li></ul> <p><strong>Course Assessment</strong></p> <p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p> <p><strong>Certificate</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Customer Support Engineer Apprentice training.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Customer Support Engineer Apprentice Course

<p>Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>Get enroled in our QLS accredited <strong>Detective: Private Detective Training </strong>course to know how to establish a private investigation business in the UK obeying the law step by step. In this training you will get access to different contents on scientific techniques of investigation and detection practices to experience learning in an easy way.</p><p>This premium QLS endorsed Detective : Private Detective Training course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Detective : Private Detective Training course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Detective : Private Detective Training course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Detective : Private Detective Training</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Detective : Private Detective Training</strong></p><ul><li><strong>Module 01:</strong> An Introduction to the Concept of Being a Private Detective</li><li><strong>Module 02</strong>: Private Investigation Process</li><li><strong>Module 03:</strong> Classification of Crime</li><li><strong>Module 04:</strong> Starting an Investigation</li><li><strong>Module 05:</strong> Crime Scene Investigation and Photography (Part 1)</li><li><strong>Module 06:</strong> Crime Scene Investigation and Photography (Part 2)</li><li><strong>Module 07:</strong> Evidence Collection</li><li><strong>Module 08:</strong> Locating Missing People</li><li><strong>Module 09:</strong> Interview and Interrogation Techniques</li><li><strong>Module 10:</strong> Methods of identification and Sources of information</li><li><strong>Module 11:</strong> Fingerprint Verification</li><li><strong>Module 12:</strong> Handwriting Examination</li><li><strong>Module 13:</strong> Linking and Surveillance of Suspect</li><li><strong>Module 14:</strong> Counter-Espionage &amp; Counter-Surveillance</li><li><strong>Module 15:</strong> Domestic Investigation and Types</li><li><strong>Module 16:</strong> Basic Operations of Firearms</li><li><strong>Module 17:</strong> Preparing Case Report</li><li><strong>Module 18:</strong> Code of Ethics</li><li><strong>Module 19:</strong> Operating a Private Investigation Business</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Detective : Private Detective Training certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open for everyone. This Detective : Private Detective Training is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this Detective : Private Detective Training course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div>

Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.
Get enroled in our QLS accredited Detective: Private Detective Training course to know how to establish a private investigation business in the UK obeying the law step by step. In this training you will get access to different contents on scientific techniques of investigation and detection practices to experience learning in an easy way.
This premium QLS endorsed Detective : Private Detective Training course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Detective : Private Detective Training course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!
What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Detective : Private Detective Training course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!
So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!
Why Learn with us: 
We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.
Our Service for the Detective : Private Detective Training Includes:
Intensive Study Notes
Tutor Support
Customer Support
Assignment Help
QLS Endorsed Certificate
24/7 Learning Portal Access
Widely Compatible Study Materials
Course Curriculum of Detective : Private Detective Training
Module 01: An Introduction to the Concept of Being a Private Detective
Module 02: Private Investigation Process
Module 03: Classification of Crime
Module 04: Starting an Investigation
Module 05: Crime Scene Investigation and Photography (Part 1)
Module 06: Crime Scene Investigation and Photography (Part 2)
Module 07: Evidence Collection
Module 08: Locating Missing People
Module 09: Interview and Interrogation Techniques
Module 10: Methods of identification and Sources of information
Module 11: Fingerprint Verification
Module 12: Handwriting Examination
Module 13: Linking and Surveillance of Suspect
Module 14: Counter-Espionage & Counter-Surveillance
Module 15: Domestic Investigation and Types
Module 16: Basic Operations of Firearms
Module 17: Preparing Case Report
Module 18: Code of Ethics
Module 19: Operating a Private Investigation Business
Assessment & Certification
Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Detective : Private Detective Training certificate.
Endorsed Certificate of Achievement from the Quality Licence Scheme
An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.
Endorsement:
QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Our course is open for everyone. This Detective : Private Detective Training is ideal for those who aspire to gain in-depth knowledge & efficient skill to embark into the relevant sector as a promising potential.
 Requirements 
There are no formal requirements needed for this Detective : Private Detective Training course. So learners do not require any prior qualifications to enrol in this course.

Private Investigator

Detective

Legal Practice Course (LPC)

Diploma in Education & Training (DET)

Trainers Course

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Detective : Private Detective Training - QLS Endorsed

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The course is intended for individuals who want to achieve a level 3 apprenticeship in IT.</p>Overview<p>To complete their overall level three framework in the following: CCNA, MCSA, IT Fundamentals 7 Cyber Security.</p><p>In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on  this. Create and conduct coaching sessions.</p></div><div id="course-pills-2">In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on  this. Create and conduct coaching sessions.</div>

Nexus Human

IT Support

Cert Iv

IT Certifications

Certified Cyber Professional (CCP)

Continuous Professional Development (CPD)

O30 Customer Support

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33db" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61648cd9b33dc" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33dd" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33de" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df3" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df4" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df5" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df6" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff28" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff29" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2a" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2b" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">IT Customer Support</span></h3></div><div data-node="61831e1075113" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></p></div></div><div data-node="61831e0f45207" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The Course runs over 5 days next course commencing&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Saturday 28th September at 10.00 am</strong></p></div></div></div><div data-node="616498c0cff35" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span></div></div></div><div data-node="616498c0cff2d" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2e" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2f" fr-original-style="" style="box-sizing: border-box;"><div data-node="61831f1ad72c7" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through blended training consisting of 5 virtual classroom 6-hour sessions with assessments and examinations taking place on the 5<sup fr-original-style="" style="box-sizing: border-box;">th&nbsp;</sup> session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the Online Virtual Classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations involving trainees actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for this, we plan to have a quick informal online meeting a few days before course commencement for about an hour just to make sure that people get connected properly, let you know what the online virtual classroom will be like and go through any questions you may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc) will be sent before the Informal Induction session.</p></div></div><div data-node="616498c0cff38" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives<br fr-original-style="" style="box-sizing: border-box;">IT Customer Support</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">IT Customer Support Technician equips participants with practical &ldquo;Hands-On&rdquo; skills relevant to the workplace and the theory required for certification. Participants on successful completion of the course will have the skills and knowledge to: &ndash;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Provide technical information and support in response to customer requirements</li><li fr-original-style="" style="box-sizing: border-box;">Identify potential improvements in the customers&rsquo; use of resources</li><li fr-original-style="" style="box-sizing: border-box;">Assist in reviews to identify how automated procedures may improve customers&rsquo; use of resources</li><li fr-original-style="" style="box-sizing: border-box;">Create routine automated procedures and assist in the creation of complex automated procedures</li></ul></div></div><div data-node="616498c0cff36" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-node="616498c0cff3d" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Providing technical support and effectively responding to a customer&rsquo;s request</li><li fr-original-style="" style="box-sizing: border-box;">Identify advantages and disadvantages of different methods of communication with customers. Using open and closed questions, questionnaires, etc. to determine customer requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Use of Operating Procedures, guides, notes and telephone help-lines.</li><li fr-original-style="" style="box-sizing: border-box;">Create routine automated procedures and assist in the creation of complex automated procedures. eg. timed backups and data transfer, scheduled virus and spyware scan, scheduled maintenance (disk scanning, defragmentation, shortcuts and hyperlinks and auto-run applications)</li><li fr-original-style="" style="box-sizing: border-box;">Utilising call logging software, technical guides and logs, manufacturers&rsquo; websites, CDs, DVDs, libraries, electronic media, and bulletin boards.</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring system trends, identifying potential failures, identifying user training needs, identifying weak/unreliable areas in the system and identifying potential improvements.</li><li fr-original-style="" style="box-sizing: border-box;">Health and Safety regulations and constraints. Data Protection related issues.</li><li fr-original-style="" style="box-sizing: border-box;">Use of database customer relationship management (CRM), Voice over Internet protocol (VOIP), Remote system access and Instant messaging.</li></ul></div></div></div></div></div><div data-node="616498c0cff39" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3a" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3b" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3c" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Customer Support Provision 2 (Examination No. 7267-402). This examination consists of 1 written paper and 1 practical assignment. The qualification can be used as part of the requirement for<a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">&nbsp;City &amp; Guilds Diploma in IT Systems Support (7267-24)</a>.</li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="616498c0cff3e" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div><div data-node="625680624394c" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6256806243947" fr-original-style="" style="box-sizing: border-box;"><div data-node="625680624394a" fr-original-style="" style="box-sizing: border-box;"><div data-node="625680624394b" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Hi-Tech Training

The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.

IT System Support Course

Deposit Only

Full Price (including Deposit)

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			<h2>Overview of Payroll Management</h2>		</div>
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					<div><p>In the dynamic world of business, payroll management stands as a critical backbone, ensuring that employees receive their rightful compensation in a timely and accurate manner. As the economy expands and regulations evolve, the demand for skilled payroll professionals continues to rise. This comprehensive course empowers aspiring payroll experts with the essential knowledge and hands-on skills to navigate the complexities of UK payroll administration.</p><p>Delve into the intricacies of payroll management in the UK with this meticulously crafted course designed to equip you with the expertise to handle payroll responsibilities confidently. From mastering the fundamentals of payroll legislation and employee records to processing monthly payrolls and generating reports, this course provides a holistic understanding of the payroll process.</p></div>
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			<h3>Get a quick look at the course content:</h3>		</div>
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			<h3>This Payroll Management Course will help you to learn:</h3>		</div>
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										<span>Demonstrate proficiency in UK payroll legislation and company settings.</span>
											
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										<span>Effectively manage pension schemes and various pay elements.</span>
											
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										<span>Confidently process monthly payrolls, handle pre-update reports, and update payroll records.</span>
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										<span>Master e-submissions, year-end procedures, and historical data management.</span>
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										<span>Navigate employee departures, manage final payroll runs, and generate comprehensive reports.</span>
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			<h2>Details
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			<h4>Perks of Learning with IOMH</h4>  		</div>
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										<span>One-to-one support from a dedicated tutor throughout your course.</span>
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										<span>Study online - whenever and wherever you want.</span>
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										<span>Instant Digital/ PDF certificate</span>
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										<span>100% money back guarantee</span>
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										<span>12 months access</span>
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					<div><p><span>This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Payroll Management. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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			<h4>Process of Evaluation</h4>  		</div>
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					<div><p>After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.</p></div>
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			<h4>Certificate of Achievement</h4>  		</div>
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					<div><h4><span>Certificate of Completion - Digital / PDF Certificate</span></h4>  <p>After completing the <span>Payroll Management course</span>, you can order your<span> CPD Accredited Digital / PDF Certificate for £5.99. </span></p><p><span>Certificate of Completion - Hard copy Certificate</span></p><p><span>You can get the CPD Accredited <span><i>Hard Copy Certificate for £12.99</i></span>.</span></p><div><span> </span></div><div><span>Shipping Charges:</span><span><span><br /></span></span></div><ul><li><p><span>Inside the UK: £3.99</span></p></li><li><p><span>International: £10.99</span></p></li></ul></div>
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			<h4>Who Is This Course for?</h4>  		</div>
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					<div><p>This course is designed for individuals seeking to build a rewarding career in payroll management, including:</p></div>
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										<span>Aspiring payroll professionals seeking an entry-level position in the field.</span>
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										<span>Existing payroll professionals aim to enhance their skills and knowledge.</span>
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										<span>HR professionals are seeking to expand their expertise in payroll management.</span>
											
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										<span>Business owners are seeking to gain a deeper understanding of payroll processes.</span>
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										<span>Individuals seeking a career transition into the field of payroll management.</span>
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			<h4>Requirements</h4>  		</div>
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					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Payroll Management course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
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			<h4>Career Path</h4>  		</div>
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					<div><p>The field of payroll management offers a range of promising career opportunities in the UK, with competitive salaries and strong job growth prospects. Here are some potential career paths with average salaries:</p></div>
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										<span>Payroll Officer: £28K to £325K/year</span>
											
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										<span>Payroll Supervisor: £30K to £40K/year</span>
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										<span>Payroll Manager: £40K to £50K/year</span>
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										<span>Head of Payroll: £50K to £60K/year</span>
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			<h2><u>Frequently Asked Questions (FAQ's)</u></h2>		</div>
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												Q. How do I purchase a course?
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					<div id="elementor-tab-content-1691"><p>1.  You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.<br />2. Click on Take This Course button, and you will be directed to the Cart page.<br />3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.<br />4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.</p></div>
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												Q. I have purchased the course when will I be able to access the materials?
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					<div id="elementor-tab-content-1692"><p>After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.</p></div>
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												Q. I haven't received my certificate yet. What should I do?
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					<div id="elementor-tab-content-1693"><p>You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.</p><p>For International Delivery, it will take 20-25 days.</p><p>If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.</p></div>
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												Q. I don't have a credit/debit card, what other methods of payment do you accept?
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					<div id="elementor-tab-content-1694"><p>You can make the payment using PayPal or you can Bank Transfer the amount.</p><p>For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.</p><p>After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.</p></div>
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												Q. Can I do the courses from outside UK?
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					<div id="elementor-tab-content-1695"><p>We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.</p></div>
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												Q. When I log into the account it says 'Contact Administrator'.
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					<div id="elementor-tab-content-1696"><p>To resolve this issue, please log out of your account and then log back in.</p></div>
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	<span>Course Curriculum</span>
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					<td colspan="4">Module 01: Payroll System in the UK</td>
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					<td>Payroll System in the UK</td>
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					<td><span><i></i> 01:05:00</span></td>
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					<td colspan="4">Module 02: Payroll Basics</td>
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					<td><span><i></i> 00:10:00</span></td>
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					<td colspan="4">Module 03: Company Settings</td>
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					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Module 04: Legislation Settings</td>
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					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Module 05: Pension Scheme Basics</td>
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					<td>Pension Scheme Basics</td>
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					<td><span><i></i> 00:06:00</span></td>
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					<td colspan="4">Module 06: Pay Elements</td>
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					<td><span><i></i> 00:14:00</span></td>
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					<td colspan="4">Module 07: The Processing Date</td>
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					<td>The Processing Date</td>
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					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Module 08: Adding Existing Employees</td>
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					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Module 09: Adding New Employees</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 10: Payroll Processing Basics</td>
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					<td><span><i></i> 00:11:00</span></td>
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					<td colspan="4">Module 11: Entering Payments</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 12: Pre-Update Reports</td>
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					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 13: Updating Records</td>
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					<td>Updating Records</td>
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					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 14: e-Submissions Basics</td>
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					<td>e-Submissions Basics</td>
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					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 15: Process Payroll (November)</td>
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					<td>Process Payroll (November)</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td colspan="4">Module 16: Employee Records and Reports</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 17: Editing Employee Records</td>
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					<td>Editing Employee Records</td>
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					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Module 18: Process Payroll (December)</td>
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					<td>Process Payroll (December)</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 19: Resetting Payments</td>
				</tr>
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					<td>Resetting Payments</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td colspan="4">Module 20: Quick SSP</td>
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					<td>Quick SSP</td>
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					<td colspan="4">Module 21: An Employee Leaves</td>
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					<td>An Employee Leaves</td>
					<td> </td>
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					<td colspan="4">Module 22: Final Payroll Run</td>
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					<td>Final Payroll Run</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Module 23: Reports and Historical Data</td>
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					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Module 24: Year-End Procedures</td>
				</tr>
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					<td>Year-End Procedures</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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Overview of Payroll Management
In the dynamic world of business, payroll management stands as a critical backbone, ensuring that employees receive their rightful compensation in a timely and accurate manner. As the economy expands and regulations evolve, the demand for skilled payroll professionals continues to rise. This comprehensive course empowers aspiring payroll experts with the essential knowledge and hands-on skills to navigate the complexities of UK payroll administration.
Delve into the intricacies of payroll management in the UK with this meticulously crafted course designed to equip you with the expertise to handle payroll responsibilities confidently. From mastering the fundamentals of payroll legislation and employee records to processing monthly payrolls and generating reports, this course provides a holistic understanding of the payroll process.
Get a quick look at the course content:
This Payroll Management Course will help you to learn:
Demonstrate proficiency in UK payroll legislation and company settings.
Effectively manage pension schemes and various pay elements.
Confidently process monthly payrolls, handle pre-update reports, and update payroll records.
Master e-submissions, year-end procedures, and historical data management.
Navigate employee departures, manage final payroll runs, and generate comprehensive reports.
Details

Perks of Learning with IOMH
One-to-one support from a dedicated tutor throughout your course.
Study online - whenever and wherever you want.
Instant Digital/ PDF certificate
100% money back guarantee
12 months access
This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Payroll Management. Enrol today and complete the course to achieve a certificate that can change your career forever.
Process of Evaluation
After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion - Digital / PDF Certificate
After completing the Payroll Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. 
Certificate of Completion - Hard copy Certificate
You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
Inside the UK: £3.99
International: £10.99
Who Is This Course for?
This course is designed for individuals seeking to build a rewarding career in payroll management, including:
Aspiring payroll professionals seeking an entry-level position in the field.
Existing payroll professionals aim to enhance their skills and knowledge.
HR professionals are seeking to expand their expertise in payroll management.
Business owners are seeking to gain a deeper understanding of payroll processes.
Individuals seeking a career transition into the field of payroll management.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Payroll Management course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
The field of payroll management offers a range of promising career opportunities in the UK, with competitive salaries and strong job growth prospects. Here are some potential career paths with average salaries:
Payroll Administrator: £20K to £26K/year
Payroll Officer: £28K to £325K/year
Payroll Supervisor: £30K to £40K/year
Payroll Manager: £40K to £50K/year
Head of Payroll: £50K to £60K/year
Frequently Asked Questions (FAQ's)
Q. How do I purchase a course?
1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.
2. Click on Take This Course button, and you will be directed to the Cart page.
3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.
4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.
Q. I have purchased the course when will I be able to access the materials?
After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.
Q. I haven't received my certificate yet. What should I do?
You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.
For International Delivery, it will take 20-25 days.
If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.
Q. I don't have a credit/debit card, what other methods of payment do you accept?
You can make the payment using PayPal or you can Bank Transfer the amount.
For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.
After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.
Q. Can I do the courses from outside UK?
We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.
Q. When I log into the account it says 'Contact Administrator'.
To resolve this issue, please log out of your account and then log back in.
 Course Curriculum

Module 01: Payroll System in the UK	01:05:00
Module 02: Payroll Basics	00:10:00
Module 03: Company Settings	00:08:00
Module 04: Legislation Settings	00:07:00
Module 05: Pension Scheme Basics	00:06:00
Module 06: Pay Elements	00:14:00
Module 07: The Processing Date	00:07:00
Module 08: Adding Existing Employees	00:08:00
Module 09: Adding New Employees	00:12:00
Module 10: Payroll Processing Basics	00:11:00
Module 11: Entering Payments	00:12:00
Module 12: Pre-Update Reports	00:09:00
Module 13: Updating Records	00:09:00
Module 14: e-Submissions Basics	00:09:00
Module 15: Process Payroll (November)	00:16:00
Module 16: Employee Records and Reports	00:13:00
Module 17: Editing Employee Records	00:07:00
Module 18: Process Payroll (December)	00:12:00
Module 19: Resetting Payments	00:05:00
Module 20: Quick SSP	00:09:00
Module 21: An Employee Leaves	00:13:00
Module 22: Final Payroll Run	00:07:00
Module 23: Reports and Historical Data	00:08:00
Module 24: Year-End Procedures	00:09:00


IOMH - Institute of Mental Health

HR Management

Management Accounting

Accounting & Finance

Business Accounting

Sage Payroll

Payroll

Employee Management

Business & Management

Human Resources Management

Financial Accounting

Payroll Management

This Digital Functional Skills Level 1 Course will set you up with the relevant digital skills and knowledge and provide you with a competitive advantage in your career, making you stand out from all other applicants and employees.
Course Highlights
Course Type: Self-Paced Online Learning
Accreditation: NCFE
Qualification: Nationally Recognised Qualification
Study Materials: High-Quality E-Learning Study Materials
Assessment: Externally Graded and Verified | Center-Based Online or Online Remote Exam
Guided Learning: 55 hours
Access: 1 Year Access
Certificate: Certificate upon completion of the official exam (hard copy)
Tutor Support: Paid Tutor Support
Customer Support: 24/7 live chat available
Digital Functional Skills Level 1 - Online Course
This Digital Functional Skills Level 1 Course is governed by Ofqual, and accredited by NCFE, making it a nationally recognised credential that will improve your CV while helping you stand out from the rest of the applicants. 
Subject content of this course is based on the National Standards for Digital Functional Skills to increase comparability across awarding organisations.
This course will increase your confidence and fluency in using digital tools and help you develop a positive attitude towards them. The course will introduce you to new areas of life and work that you might encounter in the future, providing you with the knowledge and skills to complete tasks and activities.
Upon successful completion of this course, you will be equipped with the necessary digital skills to function independently, effectively, and with confidence in everyday life, professional, and academic settings.
EXAM Booking & Results Details
You can decide the exam date and place according to your convenience.
Awarding Body	On Screen Exam in Centre	Remote Online Exam – From Home	Results
NCFE	Book within 24 Hours	Book within 2 working days	Get results in only 7 days
*Offline examinations will be held at our Swindon and London centres. Please contact us for more information.
The new assessment and result dates by NCFE is: (Only applicable if you are attending the exam in between the following assessment date). 
Delivery mode: On-screen and RI
Assessment date to and from: 23/09/2024 – 1/11/2024
Results release: 8/11/2024
(Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.)
How This Course will work for you?
Initial Assessment: Determines levels
Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan
Learning Resources: Develop underpinning knowledge and fill skill gaps identified
Progress Check: Assesses progress at the end of the module
You will get useful resources that are designed to improve your essential skills, knowledge and understanding of the digital knowledge required to pass the assessments. 
Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere.
Aims & Outcomes
This course will enable you to:
Increase your confidence and fluency in the use of digital
Gain knowledge and skills, and develop a positive attitude towards the use of digital skills;
Demonstrate knowledge and skills by applying these to complete tasks and activities;
Introduce you to areas of life and work which may be new or unfamiliar, and tasks and activities that they may encounter in future;
Develop an appreciation of the importance of digital skills in the workplace and in life generally;
Provide a basis for further study, work and life.
Why is this course right for you?
This course can be taken by:
Anyone willing to enhance their practical digital functional skills
Anyone looking to meet the entry requirement of your desired university
Anyone looking to secure an apprenticeship
Anyone looking to improve their job outlook with an added expertise
Entry Requirements
Students or professionals of any age group hailing from any academic background can take this Digital Functional Skills Level 1 Course to acquire practical skills in ICT; no prior knowledge, skills or qualifications are required to enrol. 
About Official Exam, Assessment
Students are required to undergo an initial assessment to determine the level and a diagnostic assessment to identify skill gaps and produce an individual learning plan. These interactive assessment sessions measure the knowledge you are absorbing and evaluate your potential to demonstrate these digital skills practically. You can also keep track of your score and progress at the end of the module.
Towards the end of the Digital Functional Skills Level 1 Course, you will be required to undergo an onscreen/online exam that is externally set and graded. You can take the online exam at the designated exam center or remotely. Some assessment components for the skills and knowledge to be evaluated under the Content Document must be conducted online and on screens utilising digital devices.
The assessments will be pass/fail in line with the other Functional Skills qualifications.
Progression Opportunities in this
Acquiring certified NCFE Digital Functional Skills qualifications at Level 1 will open your doors to the following career path: 
BTEC Level 2 or 3 Qualifications for IT Users (ITQ)
Level 2 Qualifications in Digital Applications for IT Users DIDA
You can apply to your desired university
You can access a wide range of career opportunities
Course Curriculum
1. Using Devices and Handling Information
• Device refers to examples such as desktop, laptop, mobile devices, and smart devices. An appropriate file naming convention refers to naming files in a way that describes or indicates the content or the use of the file, or includes the date and/or time information.
• Limitations on file sizes when using some services refers to email attachments and file size upload limits.
• Online resources refers to examples such as online tutorials, FAQs or help facilities.
2. Creating and Editing
• Using appropriate layout conventions refers to adopting common conventions, such as text, tables, images and charts, for specific purposes, such as a formal report for managers, an advertisement for consumers or a presentation for colleagues.
• An appropriate tool for editing refers to a desktop application or an application on a touchscreen device.
• Simple formulae refers to up to two mathematical operators. Sorting numeric data refers to one criterion. Filtering data refers to one criterion.
• An appropriate type of chart refers to bar/column charts, pie charts and line graphs.
3. Communicating
• Using email or online messages for a range of contexts and audiences refers to common work or real-life scenarios, such as to colleagues at work, the general public, or users of a social media platform.
4. Transacting
• Online services refers to examples such as shopping, banking, utilities, government services or media services.
• Uploading documents or images refers to locating a file and understanding that file sizes may need to be reduced before submitting.
5. Being safe and responsible online
• In understanding key rights under data protection laws, it is not necessary to understand issues of data protection compliance relating to organisations.
• Health risks resulting from using devices and the internet refers to physical and/or psychological. Minimising these refers to examples such as taking regular breaks, using a wrist rest with a mouse, limiting screen time, avoiding screen time close to bedtime or reporting cyberbullying.
Recognised Accreditation
This Course is Accredited by NCFE and Regulated by OFQUAL
This Course is accredited by NCFE and regulated by Ofqual which is a nationally recognised qualification that will add value to your CV. It is an approved subject by Department for Education (DfE) that provides a foundation for progression to employment and further technical education.
Certificate of Achievement
Upon successful passing of the official exam, you will be awarded an Ofqual regulated nationally recognised NCFE Digital Functional Skills qualification at Level 1. 
FAQs
 When will I be able to access the course?

You will be able to access the course as soon as you enroll. The course materials and resources will be available to you online 24/7, allowing you to study at your own pace and convenience. 
 Are there any prerequisites or eligibility criteria for taking the course?

There are no prerequisites or eligibility criteria for taking this course. This certification is open to anyone who wants to enhance their digital skills and knowledge. 
 When will I be able to access the course?

You will be able to access the course as soon as you enroll. The course materials and resources will be available to you online 24/7, allowing you to study at your own pace and convenience. 
 Is there any age limit for enrollment in this course?

There is no age limit for enrollment in this course. Learners of all ages are welcome to join and benefit from the course materials and resources provided. 
 What is the difference between NCFE and Edexcel?

NCFE and Edexcel are both awarding bodies that provide qualifications, but there are some differences between them. NCFE is a national awarding organization in the UK, while Edexcel is a subsidiary of Pearson, a multinational education company. Additionally, NCFE focuses on vocational qualifications and skills-based learning, while Edexcel offers a wider range of academic and vocational qualifications. 
 Can I access this course material offline, or do I need a continuous internet connection?

To access the course material, you need internet access, and you won't be able to access it offline.
 If I encounter any technical issues, what kind of support is available?

We have a very supportive and friendly customer support team, available for you to ask for any help or assistance with any technical issues you may encounter. They can be reached through email or phone, and will promptly address any concerns you have to ensure a smooth learning experience. 
 Do I need to have any special software to access this course?

No, you do not need any special software to access this course. All you need is a device with internet access and a web browser. The course materials are accessible online, making it convenient for you to learn from anywhere at any time. 
 Do I need to visit the exam center for the exam, or can I give it from home?

You can take the online exam at the designated exam center or remotely.
 What is the difference between DFSQ and Essential Digital Skills Qualifications (EDSQ)?

The DFSQ qualification focuses specifically on digital skills for work, while the EDSQ qualification covers only the essential digital skills for everyday life. The Guided learning hours for DFSQ are 55 hours, and those for EDSQ are 50 hours.
 What Will I Learn in the Digital Functional Skills Level 1 course?

In the Digital Functional Skills Level 1 course, you will gain a comprehensive understanding of using digital devices, navigating online platforms, and conducting tasks on the internet. Additionally, you will develop knowledge and understanding of online safety and security measures to protect personal information. 

Lead Academy

Digital Skills

Digital Functional Skills Level 1 - Online Course and Exam

Course Materials

Official Remote Exam Only

Course Materials + Official Exam

Course Materials + Official Exam + Unlimited Tutor Support via Email & 2 hours Zoom class + On Demand Classes

Redhill

<h3><b>Junos Operating System training course description</b></h3>
        <p>This course provides students with the foundational
          knowledge required to work with the Junos OS and to
          configure Junos devices. The course provides a brief
          overview of the Junos device families and discusses
          the key architectural components of the software. The
          course then delves into foundational routing knowledge
          and configuration examples including general routing
          concepts, routing policy, and firewall filters. Delegates
          will gain experience in configuring and monitoring the
          Junos OS and monitoring basic device operations. This
          course is based on Junos OS Release 15.1X49.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Describe the design architecture of the Junos OS.</li>
        <li>Navigate within the Junos CLI and perform tasks
          within the CLI operational and configuration modes.</li>
        <li>Configure and monitor network interfaces.</li>
        <li>Navigate within the Junos J-Web interface.</li>
        <li>Identify where you might use firewall filters.</li>
        <li>Explain basic routing operations and concepts.</li>
        <li>Identify key factors in Juniper Networks' security.</li>
        </ul>
        <h5>
        <b>Junos Operating System training course details</b> </h5>
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						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p> This course benefits individuals responsible for
                configuring and monitoring devices running the Junos
                OS.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP foundation for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Junos Operating System training course contents</b></h3>
      <ul>
        <li>Junos Operating System Fundamentals </li>
        <p> The Junos OS<br />
          Traffic Processing<br />
          Overview of Junos Devices </p>
        <li>User Interface Options-The Junos CLI </li>
        <p> User Interface Options<br />
          The Junos CLI: CLI Basics<br />
          The Junos CLI: Operational Mode<br />
          The Junos CLI: Configuration Mode </p>
        <li>User Interface Options-The J-Web Interface </li>
        <p> The J-Web GUI<br />
          Configuration<br />
          <span>Lab 1:</span> User Interface Options </p>
        <li>Initial Configuration </li>
        <p> Factory-Default Configuration<br />
          Initial Configuration<br />
          Interface Configuration<br />
          <span>Lab 2:</span> Initial System Configuration </p>
        <li>Secondary System Configuration </li>
        <p> User Configuration and Authentication<br />
          System Logging and Tracing<br />
          Network Time Protocol<br />
          Archiving Configurations<br />
          SNMP<br />
          <span>Lab 3:</span> Secondary System Configuration </p>
        <li>Operational Monitoring and Maintenance </li>
        <p> Monitoring Platform and Interface Operation<br />
          Network Utilities<br />
          Maintaining the Junos OS<br />
          Password Recovery<br />
          System Clean-Up<br />
          <span>Lab 4:</span> Operational Monitoring and Maintenance </p>
        <li>Interface Configuration Examples </li>
        <p> Review of the Interface Configuration Hierarchy<br />
          Interface Configuration Examples<br />
          Using Configuration Groups </p>
        <li>Routing Fundamentals </li>
        <p> Routing Concepts: Overview of Routing<br />
          Routing Concepts: The Routing Table<br />
          Routing Concepts: Routing Instances<br />
          Static Routing<br />
          Dynamic Routing<br />
          <span>Lab 5:</span> Routing Fundamentals </p>
        <li>Routing Policy </li>
        <p> Routing Policy Overview<br />
          Case Study: Routing Policy<br />
          <span>Lab 6:</span> Routing Policy </p>
        <li>Firewall Filters </li>
        <p> Firewall Filters Overview<br />
          Case Study: Firewall Filters<br />
          Unicast Reverse-Path-Forwarding Checks<br />
          <span>Lab 7:</span> Firewall Filters </p>
        <li>Class of Service </li>
        <p> CoS Overview<br />
          Traffic Classification<br />
          Traffic Queueing<br />
          Traffic Scheduling<br />
          Case Study: CoS<br />
          <span>Lab 8:</span> Class of Service </p>
        <li>JTAC Procedures </li>
        <p> Opening a Support Case<br />
          Customer Support Tools<br />
          Transferring Files to JTAC </p>
        <li>Juniper Security Concepts </li>
        <p> Security Challenges<br />
          Juniper's Security Focus </p>
        <li>Appendix A: IPv6 Fundamentals </li>
        <p> IPv6 Addressing<br />
          Protocols and Services<br />
          Configuration</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Introduction to the Junos Operating System

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			<h2>Overview of HR (Human Resources)</h2>		</div>
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					<div><p><span><b>Express the Power of Human Resources: Master the Art of <b>People Management!</b></b></span></p><p><span>Human resources (HR) are the backbone of any thriving organisation. It's where strategy meets people, and where you, the future HR professional, hold the key to building a successful, motivated workforce. This comprehensive HR (Human Resources) course equips you with the in-depth knowledge and understanding to excel in the dynamic world of human resource management. </span></p><p><span>Visualize transforming from someone who simply navigates human resources to a confident professional who can cultivate a positive work environment, attract top talent, and empower employees to achieve their full potential. Through this HR (Human Resources) course, you will be able to bridge the gap between human and resources and create a culture of engagement and productivity. </span></p><p><span>Become the architect of a thriving workplace. Enrol today and unlock the secrets to mastering human resources (HR)!</span></p><p> </p></div>
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			<h3>Get a Quick Look at The Course Content:</h3>		</div>
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			<h3>This <span>HR (Human Resources)</span> Course will help you to learn:</h3>		</div>
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											<span>
							<i></i>						</span>
										<span>Grasp the core principles and functions of human resource management.</span>
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							<i></i>						</span>
										<span>Master the recruitment process, from attracting talent to selecting the best fit.</span>
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							<i></i>						</span>
										<span>Develop effective negotiation techniques to secure top performers.</span>
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							<i></i>						</span>
										<span>Implement successful employee training and development programs.</span>
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							<i></i>						</span>
										<span>Foster a positive work environment through conflict resolution and employee relations.</span>
									</li>
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							<i></i>						</span>
										<span>Grasp knowledge of conflict and stress management, organisational skills, and time management.</span>
									</li>
						</ul>
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				</div>
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					<div><p><span>This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this HR (Human Resources). Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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			<h2>Details
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			<h4>Perks of Learning with IOMH</h4>  		</div>
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											<span>
							<i></i>						</span>
										<span>One-To-One Support from a Dedicated Tutor Throughout Your Course.</span>
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							<i></i>						</span>
										<span>Study Online - Whenever and Wherever You Want.</span>
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							<i></i>						</span>
										<span>Instant Digital/ PDF Certificate.</span>
									</li>
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											<span>
							<i></i>						</span>
										<span>100% Money Back Guarantee.</span>
									</li>
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							<i></i>						</span>
										<span>12 Months Access.</span>
									</li>
						</ul>
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				<div>
				<div>
			<h4>Process of Evaluation</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p>After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.</p></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Certificate of Achievement</h4>  		</div>
				</div>
				<div>
				<div>
					<div><h4><span>Certificate of Completion - Digital / PDF Certificate</span></h4>  
<p>After completing the <span>HR (Human Resources) course</span>, you can order your<span> CPD Accredited Digital / PDF Certificate for £5.99. </span></p>
<p><span>Certificate of Completion - Hard copy Certificate</span></p>
<p><span>You can get the CPD Accredited <b><i>Hard Copy Certificate for £12.99</i></b>.</span></p>
<div><span> </span></div>
<div><span>Shipping Charges:</span><span><span><br /></span></span></div>
<ul>
<li><p><span>Inside the UK: £3.99</span></p></li><li><p><span>International: £10.99</span></p></li>
</ul></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Who Is This Course for?</h4>  		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>Aspiring HR professionals seeking a comprehensive foundation in human resources.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Individuals looking to enhance their career prospects in human resource management.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Business owners and managers who want to build a stronger, more effective workforce.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Anyone interested in understanding the human and resources that drive organisational success.</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Those who want to develop the skills to navigate the complexities of the workplace.</span>
									</li>
						</ul>
				</div>
				</div>
				<div>
				<div>
			<h4>Requirements</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the HR (Human Resources) course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Career Path</h4>  		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>HR Officer (Average Salary: £28,000)</span>
											
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Recruitment Consultant (Average Salary: £32,000)</span>
											
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Training and Development Specialist (Average Salary: £35,000)</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>HR Manager (Average Salary: £42,000)</span>
									</li>
								<li>
											<span>
							<i></i>						</span>
										<span>Employee Relations Officer (Average Salary: £38,000)</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><u>Frequently Asked Questions (FAQ's)</u></h2>		</div>
				</div>
				<div>
				<div>
					<div>
							<div>
					<div id="elementor-tab-title-5151">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. How do I purchase a course?
					</div>
					<div id="elementor-tab-content-5151"><p>1.  You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.<br />2. Click on Take This Course button, and you will be directed to the Cart page.<br />3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.<br />4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.</p><p> </p></div>
				</div>
							<div>
					<div id="elementor-tab-title-5152">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. I have purchased the course when will I be able to access the materials?
					</div>
					<div id="elementor-tab-content-5152"><p>After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.</p><p> </p></div>
				</div>
							<div>
					<div id="elementor-tab-title-5153">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. I haven't received my certificate yet. What should I do?
					</div>
					<div id="elementor-tab-content-5153"><p>You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.</p><p>For International Delivery, it will take 20-25 days.</p><p>If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.</p><p> </p></div>
				</div>
							<div>
					<div id="elementor-tab-title-5154">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. I don't have a credit/debit card, what other methods of payment do you accept?
					</div>
					<div id="elementor-tab-content-5154"><p>You can make the payment using PayPal or you can Bank Transfer the amount.</p><p>For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.</p><p>After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.</p><p> </p></div>
				</div>
							<div>
					<div id="elementor-tab-title-5155">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. Can I do the courses from outside UK?
					</div>
					<div id="elementor-tab-content-5155"><p>We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.</p><p> </p></div>
				</div>
							<div>
					<div id="elementor-tab-title-5156">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. When I log into the account it says 'Contact Administrator'.
					</div>
					<div id="elementor-tab-content-5156"><p>To resolve this issue, please log out of your account and then log back in.</p><p> </p></div>
				</div>
					</div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
								</div>
						<div id="menu1">
							<div>
											<div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 1: Introduction to Human Resources</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Human Resources</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2: An Overview of the Recruitment Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of the Recruitment Industry</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 3: The UK Recruitment Legislation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The UK Recruitment Legislation</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4: The Recruitment Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Recruitment Process</td>
					<td> </td>
					<td><span><i></i> 00:47:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 5: Negotiation Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6: Key Performance Indicators for the Recruitment Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Key Performance Indicators for the Recruitment Industry</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Employee Training and Development Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Employee Training and Development Process</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Candidate Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Candidate Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9: Candidate Interview Processes</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Candidate Interview Processes</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Managing Meetings and Giving Feedback</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 01:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Performance Appraisal Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performance Appraisal Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Employee Relations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Employee Relations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Motivation and Counselling</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motivation and Counselling</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Ensuring Health and Safety at the Workplace</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ensuring Health and Safety at the Workplace</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15: Employer Records and Statistics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Employer Records and Statistics</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Conflict Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 17: Employee Termination</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Employee Termination</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 18: Organisational Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 19: Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 20: Stress Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 21: Time Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 00:39:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
									</div>
						</div>
						<div id="menu2">
							
						</div>

Overview of HR (Human Resources)
Express the Power of Human Resources: Master the Art of People Management!
Human resources (HR) are the backbone of any thriving organisation. It's where strategy meets people, and where you, the future HR professional, hold the key to building a successful, motivated workforce. This comprehensive HR (Human Resources) course equips you with the in-depth knowledge and understanding to excel in the dynamic world of human resource management. 
Visualise transforming from someone who simply navigates human resources to a confident professional who can cultivate a positive work environment, attract top talent, and empower employees to achieve their full potential. Through this HR (Human Resources) course, you will be able to bridge the gap between human and resources and create a culture of engagement and productivity. 
Become the architect of a thriving workplace. Enrol today and unlock the secrets to mastering human resources (HR)!
 
Get a Quick Look at The Course Content:
This HR (Human Resources) Course will help you to learn:
Grasp the core principles and functions of human resource management.
Master the recruitment process, from attracting talent to selecting the best fit.
Develop effective negotiation techniques to secure top performers.
Implement successful employee training and development programs.
Foster a positive work environment through conflict resolution and employee relations.
Grasp knowledge of conflict and stress management, organisational skills, and time management.
This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this HR (Human Resources). Enrol today and complete the course to achieve a certificate that can change your career forever.
Details

Perks of Learning with IOMH
One-To-One Support from a Dedicated Tutor Throughout Your Course.
Study Online - Whenever and Wherever You Want.
Instant Digital/ PDF Certificate.
100% Money Back Guarantee.
12 Months Access.
Process of Evaluation
After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion - Digital / PDF Certificate
After completing the HR (Human Resources) course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. 
Certificate of Completion - Hard copy Certificate
You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
Inside the UK: £3.99
International: £10.99
Who Is This Course for?
Aspiring HR professionals seeking a comprehensive foundation in human resources.
Individuals looking to enhance their career prospects in human resource management.
Business owners and managers who want to build a stronger, more effective workforce.
Anyone interested in understanding the human and resources that drive organisational success.
Those who want to develop the skills to navigate the complexities of the workplace.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the HR (Human Resources) course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
HR Officer (Average Salary: £28,000)
Recruitment Consultant (Average Salary: £32,000)
Training and Development Specialist (Average Salary: £35,000)
HR Manager (Average Salary: £42,000)
Employee Relations Officer (Average Salary: £38,000)
Frequently Asked Questions (FAQ's)
Q. How do I purchase a course?
1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.
2. Click on Take This Course button, and you will be directed to the Cart page.
3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.
4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.
 
Q. I have purchased the course when will I be able to access the materials?
After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.
 
Q. I haven't received my certificate yet. What should I do?
You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.
For International Delivery, it will take 20-25 days.
If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.
 
Q. I don't have a credit/debit card, what other methods of payment do you accept?
You can make the payment using PayPal or you can Bank Transfer the amount.
For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.
After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.
 
Q. Can I do the courses from outside UK?
We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.
 
Q. When I log into the account it says 'Contact Administrator'.
To resolve this issue, please log out of your account and then log back in.
 
 Course Curriculum

Module 1: Introduction to Human Resources		
	Introduction to Human Resources	00:20:00
Module 2: An Overview of the Recruitment Industry		
	An Overview of the Recruitment Industry	00:26:00
Module 3: The UK Recruitment Legislation		
	The UK Recruitment Legislation	00:19:00
Module 4: The Recruitment Process		
	The Recruitment Process	00:47:00
Module 5: Negotiation Techniques		
	Negotiation Techniques	00:18:00
Module 6: Key Performance Indicators for the Recruitment Industry		
	Key Performance Indicators for the Recruitment Industry	00:25:00
Module 7: Employee Training and Development Process		
	Employee Training and Development Process	00:24:00
Module 8: Candidate Management		
	Candidate Management	00:22:00
Module 9: Candidate Interview Processes		
	Candidate Interview Processes	00:24:00
Module 10: Managing Meetings and Giving Feedback		
	Managing Meetings and Giving Feedback	01:29:00
Module 11: Performance Appraisal Management		
	Performance Appraisal Management	00:22:00
Module 12: Employee Relations		
	Employee Relations	00:19:00
Module 13: Motivation and Counselling		
	Motivation and Counselling	00:22:00
Module 14: Ensuring Health and Safety at the Workplace		
	Ensuring Health and Safety at the Workplace	00:19:00
Module 15: Employer Records and Statistics		
	Employer Records and Statistics	00:17:00
Module 16: Conflict Management		
	Conflict Management	00:16:00
Module 17: Employee Termination		
	Employee Termination	00:18:00
Module 18: Organisational Skills		
	Organisational Skills	00:27:00
Module 19: Communication Skills		
	Communication Skills	00:27:00
Module 20: Stress Management		
	Stress Management	00:18:00
Module 21: Time Management		
	Time Management	00:39:00


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