<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for those responsible for ITAD programs and other IT professionals involved in Asset Management, resource budgeting, finance, software licensing, contract management and strategic planning.</p>Overview<p>Students will learn the best practices in an IT Asset Management Program and align those processes with their organizations' business practices.  They will be able to manage overall ITAM programs and demonstrate in-depth knowledge, operational knowledge and competence in asset disposal and process development.</p><p>The IAITAM Certified IT Asset Disposition (CITAD) course prepares individuals to manage the IT asset disposal process within an organization. Best practices in IT Asset Disposition (ITAD) are broken down from policy management, data security to chain of custody transitioning. Attendees whose job responsibilities include ITAD will take away the knowledge of how to avoid risk of data loss and public exposure that surround a breakdown in ITAD process management. ITAD best practices, financial return, data security global implications and the importance of vendor management are just a few of the topics incorporated in the CITAD course. This course exposes the attendee to numerous concepts for ITAM that are relevant for both direct application and as a means of discussion for those persons who will implement, manage and direct ITAM initiatives for their organizations. This course includes the exam for CITAD certification.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Disposition Overview</li><li>Disposition and ITAM</li><li>Organizational Goals for Disposition</li><li>ITAM Goals for Disposition</li><li>Governance of Electronic Disposal</li><li>Composition of E-Scrap</li><li>Waste Management Laws</li><li>Foundation for Disposal Management</li><li>Policy Topics Relevant to Disposition</li><li>Asset Standards Benefit Disposal</li><li>The Role of Automation</li><li>Data Security Governance</li><li>Working with Vendors</li><li>Selecting Vendors</li><li>Due Diligence</li><li>The Removal Process</li><li>Software During Disposition</li><li>Decision Factors for Retirement</li><li>The Disposition Processes</li><li>Financial Management &amp; Measurement</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified IT Asset Disposal (CITAD) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified IT Asset Disposal (CITAD) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Independent Asbestos Training Providers  (IATP)

Certified Technology Specialist (CTS)

Certified Cryptocurrency Investigator Course (CCI)

IT Certifications

Certificate in Information Security Management Principles (CISMP)

Engineering Construction Industry Training (ECITB)

Certified IT Asset Disposal (CITAD)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Professionals in a variety of fields who are seeking improved time-management skills, so that they can meet their long-term goals and perform more effectively will benefit from this course.</p>Overview<p>State your goals. Analyze how you are currently allocating your most precious resources: energy and time. Identify elements of your personal work style that contribute to your effective use of time. Assemble a collection of time-management tools and strategies that you can use to take control of your time. Create an action plan for your time-management process and identify ways to evaluate and improve your efforts.</p><p></p><p>Time is a form of currency, and the ways you talk about it illustrate its value: people say ?Time is money,? and ?My time was well spent,? or ?It's a waste of time.? Like most professionals, you've probably struggled with managing time effectively. In this course, you will acquire day-to-day time-management tools that will help you more effectively use your time so you can direct your energy towards fulfilling your short- and long-term professional and personal goals. Your time is a precious and limited resource. Too often, you may feel frustrated that there aren't enough hours in the day to accomplish everything you hope to do. Effective time managers enjoy the satisfaction of directing their talents and energy towards productive, goal-centered activities.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p>Prerequisites<p>To ensure your success, we recommend you have some level of work experience in any of a variety of organizational settings, and general end-user computer and Internet skills.</p></div><div id="course-pills-2"><h3>1. Defining Goals</h3> <ul> <li>Define Time Management</li> <li>Describe Your Dreams</li> <li>Identify Regrets</li> <li>State Goals</li> </ul> <h3>2. Analyzing Energy Allocation</h3> <ul> <li>Create a Time Long</li> <li>Analyze Tasks</li> <li>Analyze Time Usage</li> <li>Analyze Energy Flow</li> </ul> <h3>3. Identifying Personal Style</h3> <ul> <li>Review a Successful Day or Project</li> <li>Analyze Your Preferences</li> <li>Identify Personal Strengths</li> <li>Identify Personal Motivators</li> <li>Reduce Time Wasters</li> </ul> <h3>4. Assembling the Toolbox</h3> <ul> <li>Negotiate for Success</li> <li>Delegate Tasks</li> <li>Choose Tools that Work for You</li> </ul> <h3>5. Creating a Time-Management Action Plan</h3> <ul> <li>Create the Action Plan</li> <li>Evaluate the Time-Management Process</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Effective Time Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Effective Time Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Office Skills & Productivity

Time Management

Manager Training

Trainers Course

Management Skills

Personal Productivity

Effective Time Management

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>The audience for this course should have previous experience with functional or technical focus in Dynamics 365: Finance and Operations Applications. Primarily for those who are aspired to be and new to solution architect role</p>Overview<p>After completing this course, students will be able to:<br />Understand the tasks expected to be completed by the solution architect for Dynamics implementation<br />Complete the solution blueprint artifacts<br />Know where to find technical information to address their customer's questions</p><p>This course is developed for those aspired to be and new to the solution architect role. This course provides the technical information focusing on application architecture and technical skills to start their journey into this role. This course will not cover the industrial skills and delivery skills required for this role.<br /></p></div><div id="course-pills-2"><h4>The Architect Role</h4><ul><li>The solution architect role</li></ul><h4>Manage Interactions with FastTrack </h4><ul><li>Get to know FastTrack</li><li>Make the most of FastTrack templates</li></ul><h4>Solution Blueprint</h4><ul><li>Solution blueprint definition and components</li><li>Project governance and timeline</li><li>Solution architecture and organizational structure</li><li>Working with business process catalog</li></ul><h4>Define Environments, Tools, and Deployment Strategy </h4><ul><li>Understand environment planning</li><li>Application lifecycle management and deployment strategy</li><li>Using LCS and Azure DevOps</li></ul><h4>Determine Data Management Strategy</h4><ul><li>Data management overview</li><li>Develop data migration strategy</li></ul><h4>Determine Integration and Interfaces Strategies</h4><ul><li>Develop integration strategy</li><li>Integration options</li></ul><h4>Define Security Architecture</h4><ul><li>Important security aspects</li><li>Security framework</li><li>Define security strategy</li></ul><h4>Define Testing Strategy</h4><ul><li>Testing strategy overview</li><li>Testing planning and execution</li></ul><h4>Define Performance Testing Strategy</h4><ul><li>Prepare for performance topics</li><li>Utilize performance testing tools</li></ul><h4>Business Intelligence and Reporting</h4><ul><li>Implement business intelligence and reporting</li></ul><h4>Determine Licensing and Support</h4><ul><li>Understand licensing estimation</li><li>Understand support options</li></ul><h4>Prepare for Go-Live</h4><ul><li>Complete solution blueprint</li><li>Prepare for go-live</li><li>Class recap</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MB-700T00 Microsoft Dynamics 365: Finance and Operations Apps Solution Architect training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MB-700T00 Microsoft Dynamics 365: Finance and Operations Apps Solution Architect course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

AWS Certified Solutions Architect

Microsoft Dynamics

MB-700T00 Microsoft Dynamics 365: Finance and Operations Apps Solution Architect

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Application Consultant<br />Business Analyst<br />Business Process Owner / Team Lead / Power User<br />Help Desk / COE Support<br />Program / Project Manager</p>Overview<p>This course will prepare you to:<br />Describe the motivation for SAP S/4HANA Enterprise Management<br />Provide an overview of basic business processes in the main components of Financial Accounting with SAP S/4HANA</p><p>Participants of this course will gain an overview of the Financial Accounting capabilities of SAP S/4HANA. You will learn how SAP S/4HANA covers the Financial Accounting related business requirements and how the fundamental business processes and tasks are executed in the system. General Ledger Accounting, Accounts Payable, Accounts Receivable, Asset Accounting and Bank Accounting and their integration are all discussed in this course. Especially if you are new to Financial Accounting in SAP S/4HANA, this course is the right starting point for you. If you plan to take the academy and certification for Financial Accounting, this course will help you to better understand the certification courses. For the actual certification, it is recommended, but not mandatory.</p></div><div id="course-pills-2"><h4>Overview of SAP S/4HANA</h4><ul><li>Providing an Overview of the SAP S/4HANA</li><li>Using the SAP Fiori Front-En</li></ul><h4>Overview of Financial Accounting (FI) in SAP S/4HANA</h4><ul><li>Outlining Financial Accounting (FI) Components in SAP S/4HANA</li></ul><h4>General Ledger (G/L) Accounting</h4><ul><li>Outlining Organizational Elements in Financial Accounting (FI)</li><li>Maintaining G/L Master Records</li><li>Posting Transactions in the G/L</li></ul><h4>Accounts Payable</h4><ul><li>Maintaining Vendor Master Records</li><li>Maintaining Accounts Payable Transactions</li><li>Managing the Integration between Accounts Payable and Materials Management</li><li>Performing Accounts Payable Closing Operations</li></ul><h4>Accounts Receivable</h4><ul><li>Maintaining Customer Master Records</li><li>Managing Accounts Receivable Transactions</li><li>Managing Customer Correspondence</li><li>Creating Accounts Receivable Dispute Cases</li><li>Managing the Integration between Accounts Receivable and Sales Order Management</li><li>Performing Accounts Receivable Closing Operations</li></ul><h4>Asset Accounting</h4><ul><li>Maintaining Asset Master Records</li><li>Executing Asset Transactions</li><li>Executing Asset Accounting Period-End Closing Activitie</li></ul><h4>Bank Accounting</h4><ul><li>Maintaining Bank Accounting Master Records</li><li>Managing Bank Accounting Transactions</li></ul><h4>Closing Operations in General Ledger Accounting</h4><ul><li>Performing General Ledger (G/L) Closing Operations</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans S4F20 SAP Business Processes in Management Accounting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the S4F20 SAP Business Processes in Management Accounting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

SAP Human Capital Management

SAP Finance & Controlling

SAP Project

SAP Financial Accounting

SAP S/4HANA

S4F20 SAP Business Processes in Management Accounting

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems.</p>Overview<p>At the completion of this course, you should be able to:<br />Identify the different types of tools and techniques available<br />Apply change management successfully<br />Review what to look for when applying business case thinking to Root Cause Analysis<br />Develop a process to systematically approach problems</p><p>Business success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems.</p></div><div id="course-pills-2"><h4>Section 1: RCA Foundation Concepts and Objectives</h4><ul><li>Section Learning Objectives </li><li>Discuss Definitions ? IT Perspective</li><li>Discuss What is a problem and why do they exist?</li><li>What is Root Cause?</li><li>RCA Benefits and Approaches</li><li>Event and Casual Analysis</li><li>Event and Causal Analysis: Exercise 1c Worksheet</li><li>RCA Tools for  each approach</li><li>Section Summary and Conclusions</li></ul><h4>Section 2: Enhance use of RCA tools</h4><ul><li>Why use a Particular Method</li><li>Tool: Change Analysis</li><li>Change Analysis Examples</li><li>Tool: How to Resolve Conflict</li><li>Tool: 5 Why?s</li><li>Example Learning Management Problem</li><li>Tool: Cause and Effect</li><li>Tool: Fault Tree Analysis</li><li>Why do we use Fault Tree Analysis?</li><li>How does it work?</li><li>Fault Tree Diagram Symbols</li><li>Example #1 of FTA: Car Hits Object</li><li>Tool: Failure Modes and Effects Analysis (FMEA)</li><li>Example: Failure Modes and Effects Analysis</li><li>Tool: Design / Application Review</li></ul><h4>Section 3: Problem Resolution and Prevention</h4><ul><li>Section Objectives</li><li>The Secret of Solving Problems:</li><li>-A Note about Statistical Control</li><li>-A Note about Fire Fighting</li><li>Technique: Business Process Mapping</li><li>Example: IGOE</li><li>Technique: Lean Six Sigma and DMAIC</li><li>Lean Six Sigma Benefits</li><li>Importance of Understanding the Business Process</li><li>The Business Process Mandate</li><li>Technique:  Process Modeling</li><li>Graphical Notation Standard (BPMN):</li><li>-What is Business Process Modeling Notation (BPMN)?</li><li>-Benefits of BPMN</li><li>-Basic Components of BPMN</li><li>Technique: Business Process Maturity Model</li><li>Five Levels of Maturity</li></ul><h4>Section 4: Capability Improvement for RCA</h4><ul><li>Steps in Disciplined Problem Solving</li><li>RCA as a RCA Process</li><li>Key RCA Role Considerations</li><li>Sustainable RCA Improvement</li><li>Organizational Units</li><li>Process Area Goals, Practices</li><li>Specific and General Practices </li><li>Specific Practice Examples</li><li>Software Maturity Survey</li><li>SWOT Analysis Worksheet</li><li>Recognize the importance of the Change Management component in your RCA implementation</li><li>Using the ADKAR Model to Communicate Change</li><li>Review ADKARÂ© Model ? </li><li>-Awareness of the need for change</li><li>-Desire to participate and support the change</li><li>-Knowledge on how to change</li><li>-Ability to implement required skills and behaviors</li><li>-Reinforcement to sustain the change</li><li>The ADKAR Model: Reinforcement</li></ul><h4>Section 5: Course Summary and Conclusions</h4><ul><li>Plan the Proposal and Business Case</li><li>Example: 1 Page Business Case</li><li>Resource Guide</li><li>Questions</li></ul></div>

Business Analysis

ACT Awareness

Business Case Development

PRCA

BA17 - Problem Determination Root Cause Analysis (RCA)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The course is targeted at professionals who have never worked with Microsoft 365 before, or who have yet to move beyond its basic functions. The target audience typically includes individuals, professionals, and organizations who are looking to improve their productivity, collaboration, and communication using the suite of applications and services provided by Microsoft 365. This could include office workers, project managers, IT professionals, and small to large-scale businesses who want to maximize the benefits of cloud-based solutions for their daily operations. </p>Overview<p>Upon successfully completing this course, students will have confidence in using the Microsoft 365 applications. Students will increase their work productivity and decrease time on completing tasks.</p><p>In this course, students will learn how to use different tools of Microsoft 365 for better online collaboration, including OneDrive, SharePoint, Teams, Excel, Outlook, Word, and PowerPoint.</p></div><div id="course-pills-2"><h4>First Steps in Office 365</h4><ul><li>The Difference Between Office 365 and Microsoft 365</li><li>Pros and cons of Microsoft 365</li><li>First Steps on mobile devices</li></ul><h4>OneDrive</h4><ul><li>Introduction - What is Microsoft OneDrive?</li><li>How To Access Microsoft OneDrive?</li><li>Upload Files</li><li>Share Files</li><li>Sync Files</li><li>Recycle Bin</li><li>Using OneDrive</li><li>How To Access Onedrive On Phone?</li></ul><h4>Teams - Simplify Collaboration within Companies</h4><ul><li>Discover new ways to collaborate and communicate</li><li>An introduction to your central place in Office 365</li><li>How to launch and install Teams</li><li>The Interface of Microsoft Teams</li><li>Use the Teams window to structure your organization</li><li>Use Channels to structure the Teams window</li><li>Use Tabs to access tools and information</li><li>Communicate with others via Chat</li><li>Keep track of activities</li><li>Meetings, video conferencing and screen sharing</li><li>Share files effectively</li><li>Manage teams and permissions for organizational structuring</li><li>Use Teams effectively on mobile devices</li><li>Final remarks</li></ul><h4>SharePoint Sites</h4><ul><li>Introduction</li><li>First Steps</li><li>Document Library - First Steps</li><li>Document Library - Set and Manage Alerts</li><li>Document Library - Understanding Versioning</li><li>Sync Libraries</li><li>Share a Site</li><li>Picture Library</li><li>Lists</li><li>Calendar</li><li>Tasks</li><li>Discussion Board</li></ul><h4>Outlook</h4><ul><li>First Steps in Mail</li><li>Improved Search Function</li><li>Work with Folders</li><li>Settings</li><li>Working with the Mail App</li><li>Calendar</li><li>People</li><li>Tasks</li></ul><h4>Excel Online</h4><ul><li>Introduction</li><li>Open and Edit an Excel Online Workbook</li><li>Limitations of Excel Online</li><li>Create a New Workbook with Excel Online</li><li>Edit a Workbook Simultaneously with another Person</li><li>Working with the Excel AppUse Excel effectively on mobile devices</li></ul><h4>PowerPoint Online</h4><ul><li>Introduction</li><li>Open a PowerPoint Online Presentation</li><li>Edit a Presentation Online</li><li>Limitations of PowerPoint Online</li><li>Create a Presentation with PowerPoint Online</li><li>Working with the PowerPoint App</li><li>Use Power Point effectively on mobile devices</li></ul><h4>Word Online</h4><ul><li>Introduction</li><li>Open and Edit a Word Document Online</li><li>Limitations of Word Online</li><li>Create a New Document</li><li>Edit a Document Simultaneously</li><li>Working with the Word App</li></ul></div>

Microsoft Teams

Microsoft Certification

Microsoft 365

Microsoft Office

Microsoft Onedrive

Microsoft 365 for End-users

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Individuals involved in IT development, IT operations or IT service management;<br />Those whose role is touched by DevOps and continuous delivery, such as the following IT roles: DevOps engineers, Product owners<br />Integration specialists, Operations managers, Incident &amp; change managers,<br />System administrators, Network administrators,<br />Business managers, Automation architects,<br />Enterprise architects, Testers</p>Overview<p>Know the emergence of DevOps<br />Know the core concepts and principles of DevOps<br />Know what DevOps means for you as professional and for your organization<br />Know the essence of a DevOps culture<br />Understand the key elements of a DevOps culture<br />Know the important aspects when creating a DevOps culture<br />Know the Operational models of DevOps<br />Understand the need for autonomous teams<br />Understand the impact of DevOps on Architecture with respect to deployment<br />Understand governance within DevOps teams<br />Understand Agile, Scrum and Kanban and how these practices relate to one another<br />Understand how ITSM processes relate to practices in a DevOps culture<br />Understand how lean is used to optimise processes<br />Know how to provide a Value Stream Map for a given process<br />Understand the way to harvest new and innovative ideas<br />Know the impact of automation on Software Delivery processes<br />Understand the benefits and core principles of Continuous Delivery<br />Describe the key cloud principles for DevOps organisations<br />Know the relevance of monitoring and logging DevOps</p><p>This course is designed to provide the core education necessary to build your DevOps vocabulary and to understand its principles and practices. With the help of key DevOps concepts and terminology, real-life case studies, examples and interactive group discussions and extensive exercises in each module you will acquire a fundamental understanding of DevOps.</p></div><div id="course-pills-2"><h4>Introduction</h4><ul><li>Let?s Get to Know Each Other </li><li>Overview</li><li>Course Objectives</li><li>Mapping of the Competence Model with the Course Modules</li><li>Course Agenda</li><li>Type of Activities</li><li>Exam</li><li>Course Book</li><li>Technical Glossary</li><li>Group Activity</li><li>Module Summary</li></ul><h4>DevOps Introduction</h4><ul><li>Module Objectives</li><li>Module Topics</li><li>Emergence of DevOps</li><li>Core Concepts of DevOps</li><li>DevOps Agile Skills Association (DASA)</li><li>Module Summary</li><li>Module End Questions</li></ul><h4>Culture </h4><ul><li>Module Objectives</li><li>Module Topics</li><li>Essence of a DevOps Culture</li><li>Key Elements of DevOps</li><li>Implementation of a DevOps Culture</li><li>Module Summary</li><li>Module End Questions </li></ul><h4>Organization</h4><ul><li>Module Objectives</li><li>Module Topics</li><li>Organizational Model </li><li>Autonomous Teams</li><li>Architecting for DevOps</li><li>Governance</li><li>Module Summary</li><li>Module End Questions</li></ul><h4>Processes</h4><ul><li>Module Objectives</li><li>Module Topics</li><li>Process Basics</li><li>DevOps in Relation to ITSM</li><li>Agile and Scrum</li><li>12 Principles of the Agile Manifesto</li><li>Optimizing Processes Using Lean</li><li>Business Value Optimization and Business Analysis Using Story Mapping</li><li>Module Summary</li><li>Module End Questions </li></ul><h4>Automation</h4><ul><li>Module Objectives</li><li>6A Automation Concepts</li><li>Automation for Delivery of Software</li><li>Continuous Delivery Core Concepts</li><li>Continuous Delivery Automation Concepts</li><li>Continuous Delivery Automation Focus Topics</li><li>6B Data Center Automation</li><li>Emergence of Cloud Technology and Principles</li><li>Cloud Services Concepts in a DevOps Organization</li><li>Automated Provisioning Concepts</li><li>Platform Product Characteristics and Application Maturity</li><li>Module Summary</li><li>Module End Questions</li></ul><h4>Measure and Improvement</h4><ul><li>Module Objectives</li><li>Module Topics</li><li>Importance of Measurement</li><li>Choosing the Right Metrics</li><li>Monitoring and Logging</li><li>Module Summary</li><li>Module End Questions</li></ul></div>

Learning & Development

DevOps

Service Design Courses (SDC)

Continuous Professional Development (CPD)

FinOps

DevOps Fundamentals

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is primarily intended for existing IT professionals who have some AD DS knowledge and experience and who aim to develop knowledge about identity and access technologies in Windows Server 2016. The secondary audience for this course includes IT professionals who are looking to consolidate their knowledge about AD DS and related technologies, in addition to IT professionals who want to prepare for the 70-742 exam.</p>Overview<p>After completing this course, students will be able to:Install and configure domain controllers.Manage objects in AD DS by using graphical tools and Windows PowerShell.Implement AD DS in complex environments.Implement AD DS sites, and configure and manage replication.Implement and manage Group Policy Objects (GPOs).Manage user settings by using GPOs.Secure AD DS and user accounts.Implement and manage a certificate authority (CA) hierarchy with AD CS.Deploy and manage certificates.Implement and administer AD FS.Implement and administer Active Directory Rights Management Services (AD RMS).Implement synchronization between AD DS and Azure AD.Monitor, troubleshoot, and establish business continuity for AD DS services.</p><p>This course teaches IT Pros how to deploy and configure Active Directory Domain Services in a distributed environment, how to implement Group Policy, how to perform backup &amp; restore, &amp; how to troubleshoot Active Directory?related issues.</p></div><div id="course-pills-2"><h4>Installing &amp; Configuring DCs</h4><ul><li>Overview of AD DS</li><li>Overview of AD DS DCs</li><li>Deploying DCs</li><li>Lab: Deploying and administering AD DS</li></ul><h4>Managing Objects in AD DS</h4><ul><li>Managing user accounts</li><li>Managing groups in AD DS</li><li>Managing computer accounts</li><li>Using Windows PowerShell for AD DS administration</li><li>Implementing and managing organizational units</li><li>Lab: Deploying and administering AD DS</li><li>Lab: Administering AD DS</li></ul><h4>Advanced AD DS Infrastructure Management</h4><ul><li>Overview of advanced AD DS deployments</li><li>Deploying a distributed AD DS environment</li><li>Configuring AD DS trusts</li><li>Lab: Domain and trust management in AD DS</li></ul><h4>Implementing &amp; Administering AD DS Sites &amp; Replication</h4><ul><li>Overview of AD DS replication</li><li>Configuring AD DS sites</li><li>Configuring and monitoring AD DS replication</li><li>Lab: Managing and implementing AD DS sites and replication</li></ul><h4>Implementing Group Policy</h4><ul><li>Introducing Group Policy</li><li>Implementing and administering GPOs</li><li>Group Policy scope and Group Policy processing</li><li>Troubleshooting the application of GPOs</li><li>Lab: Implementing a Group Policy infrastructure</li><li>Lab: Troubleshooting a Group Policy Infrastructure</li></ul><h4>Managing User Settings with GPOs</h4><ul><li>Implementing administrative templates</li><li>Configuring Folder Redirection and scripts</li><li>Configuring Group Policy preferences</li><li>Lab: Managing user settings with GPOs</li></ul><h4>Securing AD DS</h4><ul><li>Securing domain controllers</li><li>Implementing account security</li><li>Audit authentication</li><li>Configuring managed service accounts (MSAs)</li><li>Lab: Securing AD DS</li></ul><h4>Deploying &amp; Managing AD CS</h4><ul><li>Deploying CAs</li><li>Administering CAs</li><li>Troubleshooting and maintaining CAs</li><li>Lab: Deploying and configuring a two-tier CA hierarchy</li></ul><h4>Deploying &amp; Managing Certificates</h4><ul><li>Deploying and managing certificate templates</li><li>Managing certificate deployment, revocation, and recovery</li><li>Using certificates in a business environment</li><li>Implementing and managing smart cards</li><li>Lab: Deploying certificates</li></ul><h4>Implementing &amp; Administering AD FS</h4><ul><li>Overview of AD FS</li><li>AD FS requirements and planning</li><li>Deploying and configuring AD FS</li><li>Overview of Web Application Proxy</li><li>Lab: Implementing AD FS</li></ul><h4>Implementing &amp; Administering AD RMS</h4><ul><li>Overview of AD RMS</li><li>Deploying and managing an AD RMS infrastructure</li><li>Configuring AD RMS content protection</li><li>Lab: Implementing an AD RMS infrastructure</li></ul><h4>Implementing AD DS Synchronization with Azure AD</h4><ul><li>Planning and preparing for directory synchronization</li><li>Implementing directory synchronization by using Azure AD Connect</li><li>Managing identities with directory synchronization</li><li>Lab: Configuring directory synchronization</li></ul><h4>Monitoring, Managing, &amp; Recovering AD DS</h4><ul><li>Monitoring AD DS</li><li>Managing the AD DS database</li><li>Recovering AD DS objects</li><li>Lab: Recovering objects in AD DS</li></ul></div>

Active Directory

Microsoft Certified Solutions Associate (MCSA)

20742 Identity with Windows Server 2016

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is primarily intended for existing IT professionals who have some AD DS knowledge and experience and who aim to develop knowledge about identity and access technologies in Windows Server 2016. The secondary audience for this course includes IT professionals who are looking to consolidate their knowledge about AD DS and related technologies, in addition to IT professionals who want to prepare for the 70-742 exam.</p>Overview<p>After completing this course, students will be able to:<br />Install and configure domain controllers.<br />Manage objects in AD DS by using graphical tools and Windows PowerShell.<br />Implement AD DS in complex environments.<br />Implement AD DS sites, and configure and manage replication.<br />Implement and manage Group Policy Objects (GPOs).<br />Manage user settings by using GPOs.<br />Secure AD DS and user accounts.<br />Implement and manage a certificate authority (CA) hierarchy with AD CS.<br />Deploy and manage certificates.<br />Implement and administer AD FS.<br />Implement and administer Active Directory Rights Management Services (AD RMS).<br />Implement synchronization between AD DS and Azure AD.<br />Monitor, troubleshoot, and establish business continuity for AD DS services.</p><p>This course teaches IT Pros how to deploy and configure Active Directory Domain Services in a distributed environment, how to implement Group Policy, how to perform backup &amp; restore, &amp; how to troubleshoot Active Directory?related issues.</p></div><div id="course-pills-2"><h4>Installing &amp; Configuring DCs</h4><ul><li>Overview of AD DS</li><li>Overview of AD DS DCs</li><li>Deploying DCs</li><li>Lab: Deploying and administering AD DS</li></ul><h4>Managing Objects in AD DS</h4><ul><li>Managing user accounts</li><li>Managing groups in AD DS</li><li>Managing computer accounts</li><li>Using Windows PowerShell for AD DS administration</li><li>Implementing and managing organizational units</li><li>Lab: Deploying and administering AD DS</li><li>Lab: Administering AD DS</li></ul><h4>Advanced AD DS Infrastructure Management</h4><ul><li>Overview of advanced AD DS deployments</li><li>Deploying a distributed AD DS environment</li><li>Configuring AD DS trusts</li><li>Lab: Domain and trust management in AD DS</li></ul><h4>Implementing &amp; Administering AD DS Sites &amp; Replication</h4><ul><li>Overview of AD DS replication</li><li>Configuring AD DS sites</li><li>Configuring and monitoring AD DS replication</li><li>Lab: Managing and implementing AD DS sites and replication</li></ul><h4>Implementing Group Policy</h4><ul><li>Introducing Group Policy</li><li>Implementing and administering GPOs</li><li>Group Policy scope and Group Policy processing</li><li>Troubleshooting the application of GPOs</li><li>Lab: Implementing a Group Policy infrastructure</li><li>Lab: Troubleshooting a Group Policy Infrastructure</li></ul><h4>Managing User Settings with GPOs</h4><ul><li>Implementing administrative templates</li><li>Configuring Folder Redirection and scripts</li><li>Configuring Group Policy preferences</li><li>Lab: Managing user settings with GPOs</li></ul><h4>Securing AD DS</h4><ul><li>Securing domain controllers</li><li>Implementing account security</li><li>Audit authentication</li><li>Configuring managed service accounts (MSAs)</li><li>Lab: Securing AD DS</li></ul><h4>Deploying &amp; Managing AD CS</h4><ul><li>Deploying CAs</li><li>Administering CAs</li><li>Troubleshooting and maintaining CAs</li><li>Lab: Deploying and configuring a two-tier CA hierarchy</li></ul><h4>Deploying &amp; Managing Certificates</h4><ul><li>Deploying and managing certificate templates</li><li>Managing certificate deployment, revocation, and recovery</li><li>Using certificates in a business environment</li><li>Implementing and managing smart cards</li><li>Lab: Deploying certificates</li></ul><h4>Implementing &amp; Administering AD FS</h4><ul><li>Overview of AD FS</li><li>AD FS requirements and planning</li><li>Deploying and configuring AD FS</li><li>Overview of Web Application Proxy</li><li>Lab: Implementing AD FS</li></ul><h4>Implementing &amp; Administering AD RMS</h4><ul><li>Overview of AD RMS</li><li>Deploying and managing an AD RMS infrastructure</li><li>Configuring AD RMS content protection</li><li>Lab: Implementing an AD RMS infrastructure</li></ul><h4>Implementing AD DS Synchronization with Azure AD</h4><ul><li>Planning and preparing for directory synchronization</li><li>Implementing directory synchronization by using Azure AD Connect</li><li>Managing identities with directory synchronization</li><li>Lab: Configuring directory synchronization</li></ul><h4>Monitoring, Managing, &amp; Recovering AD DS</h4><ul><li>Monitoring AD DS</li><li>Managing the AD DS database</li><li>Recovering AD DS objects</li><li>Lab: Recovering objects in AD DS</li></ul></div>

M20742 Identity with Windows Server 2016

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>It is appropriate for Managers, Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators.</p>Overview<p>Describe business process improvement (BPI) business drivers.Plan, manage and close requirements for a Business Process Improvement project Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Apply a methodology to business process improvement projects.</p><p>This 2-day course aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement.</p></div><div id="course-pills-2"><h4>Introduction - A Business Process Improvement (BPI) Overview</h4><ul><li>Why are we here today?</li><li>What is BPI?</li><li>Benefits of BPI</li><li>Specific challenges/obstacles and successes</li><li>Process improvement examples:</li><li> Industry specific examples</li><li>  Famous debacles to avoid and successes to emulate</li><li>Your role in helping to identify problems</li></ul><h4>Overview of the Joiner 7-Step Method</h4><ul><li>What is the Joiner 7-Step Method?</li><li>Walkthrough of the Joiner 7-Step Method</li><li>Template:  Introduce and review Process Improvement Template</li><li>Case Study Exercise:  Read and discuss introduction to the Case Study </li></ul><h4>Step #1: Initiate the Project</h4><ul><li>Types of business problems typically encountered at insurance companies and banks</li><li>How to recognize a business-related problem</li><li>Identifying the gaps (delta between current and future states)</li><li>Ownership of the project and the business problem</li><li>Defining measurable success criteria</li><li>Case Study Exercise:  Complete the Problem Statement section (Step #1) of the template</li></ul><h4>Step #2: Define Current Situation</h4><ul><li>What are symptoms of a problem?</li><li>Looking for symptoms of the problem</li><li>Performing Stakeholder Analysis</li><li>Technique:  View a RACI Matrix</li><li>Defining the impacts caused by the problem</li><li>Technique:  Business Process Modeling (As-Is)</li><li>Understand how to draw an As-Is Business Process Model</li><li>Case Study Exercise:  Complete the Define Current Situation section (Step #2) of the template</li></ul><h4>Step #3: Identify Root Causes</h4><ul><li>What are root causes?</li><li>Performing Root Cause Analysis</li><li>Technique:  Fishbone Diagram using the cafeteria example</li><li>Case Study Exercise:  Discuss a Fishbone Diagram</li><li>Technique:  Pareto Chart (discuss and show example)</li><li>Case Study Exercise:  Complete the Identify Root Causes section (Step #3) of the template</li></ul><h4>Step #4: Develop Solutions</h4><ul><li>Identifying options for problem resolution</li><li>Avoid jumping to conclusions</li><li>Technique:  Brainstorming</li><li>Case Study Exercise:  Conduct a Brainstorming Session</li><li>Recognizing pros and cons for each option</li><li>Technique:  Kempner-Tregoe (?Must-Have? vs. ?Nice-to-Have?)</li><li>Case Study Exercise:  Determine best solution using a ?simple? Kempner-Tregoe model</li><li>Case Study Exercise:  Complete the Develop Solutions section (Step #4) of the template</li></ul><h4>Step #5: Define Measurable Results</h4><ul><li>Prototyping the solution</li><li>Technique:  Business Process Modeling (To-Be)</li><li>Measuring results against the success criteria (Step #1) </li><li>Case Study Exercise:  Review changes to an As-Is Business Process Model</li><li>Case Study Exercise:  Complete the Define Measurable Results section (Step #5) of the template</li></ul><h4>Step #6: Standardize Process</h4><ul><li>Defining how the process will be documented</li><li>Plan and understand organizational readiness</li><li>Discuss how employees are empowered to identify and act upon their ideas</li><li>Identifying follow-up needs (i.e., training) for the staff that will be impacted</li><li>Technique:  Communication Plan</li><li>Case Study Exercise:  Complete the Standardize Process section (Step #6) of the template</li></ul><h4>Step #7: Determine Future Plans</h4><ul><li>Monitoring the process for Continuous Process Improvement (The ?Plan-Do-Check-Act? Cycle)</li><li>Understand how to sustain the improvements made by the Joiner 7-Step Method</li><li>Technique:  PDCA form</li><li>Case Study Exercise:  Complete the Determine Future Plans section (Step #7) of the template</li></ul><h4>Going Forward with a Plan of Action</h4><ul><li>Identifying process problems in your organization</li><li>Individual Exercise:  Name three (3) possible areas for improvement</li><li>Prioritize and define the next steps</li><li>Individual Exercise:  Using a new template complete Step 2 &amp; Step 3 for one possible area for improvement you have identified</li><li></li></ul></div>

PMI PMBOK

Business Process Model & Notation (BPMN)

Bar Practice Course (BPC)

Business Process Management (BPM)

Business Process Modeling

BA20 - Business Process Improvement

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience.</p>Overview<p>#NAME?</p><p>In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)Â© for information systems security professionals.</p>Prerequisites<p></p><ul><li>CompTIA Network+ Certification</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Security and Risk Management</h3> <ul> <li>Security Governance Principles</li> <li>Compliance</li> <li>Professional Ethics</li> <li>Security Documentation</li> <li>Risk Management</li> <li>Threat Modeling</li> <li>Business Continuity Plan Fundamentals</li> <li>Acquisition Strategy and Practice</li> <li>Personnel Security Policies</li> <li>Security Awareness and Training</li> </ul> <h3>2 - Asset Security</h3> <ul> <li>Asset Classification</li> <li>Privacy Protection</li> <li>Asset Retention</li> <li>Data Security Controls</li> <li>Secure Data Handling</li> </ul> <h3>3 - Security Engineering</h3> <ul> <li>Security in the Engineering Lifecycle</li> <li>System Component Security</li> <li>Security Models</li> <li>Controls and Countermeasures in Enterprise Security</li> <li>Information System Security Capabilities</li> <li>Design and Architecture Vulnerability Mitigation</li> <li>Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems</li> <li>Cryptography Concepts</li> <li>Cryptography Techniques</li> <li>Site and Facility Design for Physical Security</li> <li>Physical Security Implementation in Sites and Facilities</li> </ul> <h3>4 - Information Security Management Goals</h3> <ul> <li>Organizational Security</li> <li>The Application of Security Concepts</li> </ul> <h3>5 - Information Security Classification and Program Development</h3> <ul> <li>Information Classification</li> <li>Security Program Development</li> </ul> <h3>6 - Risk Management and Ethics</h3> <ul> <li>Risk Management</li> <li>Ethics</li> </ul> <h3>7 - Software Development Security</h3> <ul> <li>Software Configuration Management</li> <li>Software Controls</li> <li>Database System Security</li> </ul> <h3>8 - Cryptography</h3> <ul> <li>Ciphers and Cryptography</li> <li>Symmetric-Key Cryptography</li> <li>Asymmetric-Key Cryptography</li> <li>Hashing and Message Digests</li> <li>Email, Internet, and Wireless Security</li> <li>Cryptographic Weaknesses</li> </ul> <h3>9 - Physical Security</h3> <ul> <li>Physical Access Control</li> <li>Physical Access Monitoring</li> <li>Physical Security Methods</li> <li>Facilities Security</li> </ul></div>

Certified in Cybersecurity (CC)

Certified Cloud Security Professional (CCSP)

Certified Information Security Manager (CISM)

Cissp

CompTIA Security+

Certified Information Security Systems Professional (CISSP)

General Admission

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>This course is intended for IT Professionals who are already experienced in general Windows Server, Windows client, Azure, and Microsoft 365 administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of PowerShell or any scripting language is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft SQL Server.</p><p></p><p></p><p>This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches.</p><p></p>Prerequisites<p>Before attending this course, students must have: </p><ul><li>-Experience with Windows networking technologies and implementation.</li> <li>- Experience with Windows Server administration, maintenance, and troubleshooting.</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Review Windows PowerShell</h3> <ul> <li>Learn about Windows PowerShell</li> <li>Get familiar with Windows PowerShell applications</li> <li>Identify factors to install and use Windows PowerShell</li> <li>Configure the Windows PowerShell console</li> <li>Configure the Windows PowerShell Integrated Scripting Environment (ISE)</li> <li>Use Visual Studio Code with PowerShell</li> </ul> <h3>2 - Understand the command syntax in Windows PowerShell</h3> <ul> <li>Discover the structure of PowerShell cmdlets</li> <li>Discover the parameters for using PowerShell cmdlets</li> <li>Review the tab completion feature in PowerShell</li> <li>Display the About files content in PowerShell</li> </ul> <h3>3 - Find commands and Get-Help in Windows PowerShell</h3> <ul> <li>Define modules in PowerShell</li> <li>Find cmdlets in PowerShell</li> <li>Use command aliases in PowerShell</li> <li>Use Show-Command and Get-Help in PowerShell</li> <li>Interpret the help file contents and update the local help content in PowerShell</li> </ul> <h3>4 - Manage Active Directory Domain Services using PowerShell cmdlets</h3> <ul> <li>Manage user accounts in PowerShell</li> <li>Manage groups and group memberships in PowerShell</li> <li>Manage computer accounts in PowerShell</li> <li>Manage organizational units and Active Directory objects in PowerShell</li> </ul> <h3>5 - Manage network service settings for Windows devices using PowerShell cmdlets</h3> <ul> <li>Manage IP addresses in PowerShell</li> <li>Manage IP routing in PowerShell</li> <li>Manage DNS clients in PowerShell</li> <li>Manage Windows Firewall settings in PowerShell</li> </ul> <h3>6 - Manage Windows Server settings using PowerShell cmdlets</h3> <ul> <li>Automate management tasks using the Group Policy management cmdlets</li> <li>Manage server roles and services using PowerShell cmdlets</li> <li>Manage Hyper-V Virtual Machines using PowerShell cmdlets</li> <li>Manage Internet Information Services using PowerShell cmdlets</li> </ul> <h3>7 - Manage settings for a local Windows machine using PowerShell cmdlets</h3> <ul> <li>Manage Windows 10 using PowerShell</li> <li>Manage permissions with PowerShell</li> </ul> <h3>8 - Understand the Windows PowerShell pipeline</h3> <ul> <li>Review Windows PowerShell pipeline and its output</li> <li>Discover object members in PowerShell</li> <li>Control the formatting of pipeline output</li> </ul> <h3>9 - Select, sort, and measure objects using the pipeline</h3> <ul> <li>Sort and group objects by property in the pipeline</li> <li>Measure objects in the pipeline</li> <li>Select a set of objects in the pipeline</li> <li>Select object properties in the pipeline</li> <li>Create and format calculated properties in the pipeline</li> </ul> <h3>10 - Filter objects out of the pipeline</h3> <ul> <li>Learn about the comparison operators in PowerShell</li> <li>Review basic filter syntax in the pipeline</li> <li>Review advanced filter syntax in the pipeline</li> <li>Optimize the filter performance in the pipeline</li> </ul> <h3>11 - Enumerate objects in the pipeline</h3> <ul> <li>Learn about enumerations in the pipeline</li> <li>Review basic syntax to enumerate objects in the pipeline</li> <li>Review advanced syntax to enumerate objects in the pipeline</li> </ul> <h3>12 - Send and pass data as output from the pipeline</h3> <ul> <li>Write pipeline data to a file</li> <li>Convert pipeline objects to other forms of data representation in PowerShell</li> <li>Control additional output options in PowerShell</li> </ul> <h3>13 - Pass pipeline objects</h3> <ul> <li>Pipeline parameter binding</li> <li>Identify ByValue parameters</li> <li>Pass data by using ByValue</li> <li>Pass data by using ByPropertyName</li> <li>Identify ByPropertyName parameters</li> <li>Use manual parameters to override the pipeline</li> <li>Use parenthetical commands</li> <li>Expand property values</li> </ul> <h3>14 - Connect with data stores using PowerShell providers</h3> <ul> <li>Define Windows PowerShell providers</li> <li>Review the built-in providers in PowerShell</li> <li>Access provider help in PowerShell</li> </ul> <h3>15 - Use PowerShell drives in PowerShell</h3> <ul> <li>Explain PowerShell drives in PowerShell</li> <li>Use PowerShell drive cmdlets in PowerShell</li> <li>Manage the file system in PowerShell</li> <li>Manage the registry in PowerShell</li> <li>Work with certificates in PowerShell</li> <li>Work with other PowerShell drives in PowerShell</li> </ul> <h3>16 - Review CIM and WMI</h3> <ul> <li>Review architecture of CIM and WMI</li> <li>Review repositories in CIM and WMI</li> <li>Locate online class documentation by using CIM and WMI cmdlets</li> </ul> <h3>17 - Query configuration information by using CIM and WMI</h3> <ul> <li>List local repository namespaces and classes by using CIM and WMI</li> <li>Query instances by using commands and WMI Query Language</li> <li>Connect to remote computers by using CIM and WMI cmdlets</li> <li>Query repository classes from remote computers by using CIMSession objects</li> </ul> <h3>18 - Query and manipulate repository objects by using CIM and WMI methods</h3> <ul> <li>Discover methods of repository objects by using CIM and WMI</li> <li>Locate class methods and documentation by using CIM and WMI</li> <li>Invoke methods of repository objects by using CIM and WMI</li> </ul> <h3>19 - Manage variables in Windows PowerShell scripts</h3> <ul> <li>Define variables in Windows PowerShell scripts</li> <li>Create variable names in Windows PowerShell scripts</li> <li>Assign values and types to variables in Windows PowerShell scripts</li> <li>Identify the methods and properties of variables in Windows PowerShell scripts</li> <li>Use string variables and methods in Windows PowerShell scripts</li> <li>Use date variables and methods in Windows PowerShell scripts</li> </ul> <h3>20 - Work with arrays and hash tables in Windows PowerShell scripts</h3> <ul> <li>Define an array in Windows PowerShell scripts</li> <li>Work with array lists in Windows PowerShell scripts</li> <li>Define hash tables in Windows PowerShell Scripts</li> <li>Work with hash tables in Windows PowerShell scripts</li> </ul> <h3>21 - Create and run scripts by using Windows PowerShell</h3> <ul> <li>Review Windows PowerShell scripts</li> <li>Modify scripts in the PowerShell Gallery</li> <li>Create scripts using Windows PowerShell</li> <li>Review the PowerShellGet module in Windows PowerShell</li> <li>Run scripts and set the execution policy in Windows PowerShell</li> <li>Review Windows PowerShell and AppLocker</li> <li>Sign the scripts digitally in Windows PowerShell</li> </ul> <h3>22 - Work with scripting constructs in Windows PowerShell</h3> <ul> <li>Review and use the ForEach loop in Windows PowerShell scripts</li> <li>Review and use the If construct in Windows PowerShell scripts</li> <li>Review and use the Switch construct in Windows PowerShell scripts</li> <li>Review the For construct in Windows PowerShell scripts</li> <li>Review other loop constructs in Windows PowerShell scripts</li> <li>Review Break and Continue in Windows PowerShell scripts</li> </ul> <h3>23 - Import data in different formats for use in scripts by using Windows PowerShell cmdlets</h3> <ul> <li>Use the Get-Content command in Windows PowerShell scripts</li> <li>Use the Import-Csv cmdlet in Windows PowerShell scripts</li> <li>Use the Import-Clixml cmdlet in Windows PowerShell scripts</li> <li>Use the ConvertFrom-Json cmdlet in Windows PowerShell scripts</li> </ul> <h3>24 - Use methods to accept user inputs in Windows PowerShell scripts</h3> <ul> <li>Identify values that might change in Windows PowerShell scripts</li> <li>Use the Read-Host cmdlet in Windows PowerShell scripts</li> <li>Use the Get-Credential cmdlet in Windows PowerShell scripts</li> <li>Use the Out-GridView cmdlet in Windows PowerShell scripts</li> <li>Pass parameters to a Windows PowerShell script</li> </ul> <h3>25 - Troubleshoot scripts and handle errors in Windows PowerShell</h3> <ul> <li>Interpret error messages generated for Windows PowerShell commands</li> <li>Add output to Windows PowerShell scripts</li> <li>Use breakpoints in Windows PowerShell scripts</li> <li>Interpret error actions for Windows PowerShell commands</li> </ul> <h3>26 - Use functions and modules in Windows PowerShell scripts</h3> <ul> <li>Review functions in Windows PowerShell scripts</li> <li>Use variable scope in Windows PowerShell scripts</li> <li>Create modules in Windows PowerShell scripts</li> <li>Use the dot sourcing feature in Windows PowerShell</li> </ul> <h3>27 - Manage single and multiple computers by using Windows PowerShell remoting</h3> <ul> <li>Review the remoting feature of Windows PowerShell</li> <li>Compare remoting with remote connectivity</li> <li>Review the remoting security feature of Windows PowerShell</li> <li>Enable remoting by using Windows PowerShell</li> <li>Use one-to-one remoting by using Windows PowerShell</li> <li>Use one-to-many remoting by using Windows PowerShell</li> <li>Compare remoting output with local output</li> </ul> <h3>28 - Use advanced Windows PowerShell remoting techniques</h3> <ul> <li>Review common remoting techniques of Windows PowerShell</li> <li>Send parameters to remote computers in Windows PowerShell</li> <li>Set access protection to variables, aliases, and functions by using the scope modifier</li> <li>Enable multi-hop remoting in Windows PowerShell</li> </ul> <h3>29 - Manage persistent connections to remote computers by using Windows PowerShell sessions</h3> <ul> <li>Review persistent connections in Windows PowerShell</li> <li>Create and manage persistent PSSessions by using Windows PowerShell</li> <li>Disconnect PSSessions by using Windows PowerShell</li> <li>Review the feature of implicit remoting in Windows PowerShell</li> </ul> <h3>30 - Review Azure PowerShell module</h3> <ul> <li>Review Azure PowerShell</li> <li>Review the benefits of the Azure PowerShell module</li> <li>Install the Azure PowerShell module</li> <li>Migrate Azure PowerShell from AzureRM to Azure</li> <li>Review Microsoft Azure Active Directory module for Windows PowerShell and Azure Active Directory PowerShell for Graph modules</li> </ul> <h3>31 - Review the features and tools for Azure Cloud Shell</h3> <ul> <li>Review the characteristics of Azure Cloud Shell</li> <li>Review the features and tools of Azure Cloud Shell</li> <li>Configure and experiment with Azure Cloud Shell</li> </ul> <h3>32 - Manage Azure resources with Windows PowerShell</h3> <ul> <li>Create a new Azure virtual machine by using Windows PowerShell commands</li> <li>Manage Azure virtual machines by using Windows PowerShell commands</li> <li>Manage Azure related storage by using Azure PowerShell</li> <li>Manage Azure subscriptions by using Azure PowerShell</li> </ul> <h3>33 - Manage users, groups, and licenses in Microsoft Entra ID by using Windows PowerShell</h3> <ul> <li>Review benefits to manage Microsoft 365 services by using Windows PowerShell</li> <li>Connect to the Microsoft 365 tenant by using Windows PowerShell</li> <li>Manage users in Microsoft 365 by using Windows PowerShell</li> <li>Manage groups in Microsoft 365 by using Windows PowerShell</li> <li>Manage roles in Microsoft 365 by using Windows PowerShell</li> <li>Manage licenses in Microsoft 365 by using Windows PowerShell</li> </ul> <h3>34 - Manage Exchange Online by using Windows PowerShell</h3> <ul> <li>Connect to Exchange Online by using Windows PowerShell</li> <li>Manage mailboxes in Exchange Online by using Windows PowerShell</li> <li>Manage resources in Exchange Online by using Windows PowerShell</li> <li>Manage admin roles in Exchange Online by using Windows PowerShell</li> </ul> <h3>35 - Manage SharePoint Online by using Windows PowerShell</h3> <ul> <li>Install and connect to SharePoint Online Management Shell by using Windows PowerShell</li> <li>Manage SharePoint Online users and groups by using Windows PowerShell</li> <li>Manage SharePoint sites by using Windows PowerShell</li> <li>Manage SharePoint Online external user sharing by using Windows PowerShell</li> </ul> <h3>36 - Manage Microsoft Teams by using Windows PowerShell</h3> <ul> <li>Review Microsoft Teams PowerShell module</li> <li>Install the Microsoft Teams PowerShell module</li> <li>Manage teams with Microsoft Teams PowerShell module</li> </ul> <h3>37 - Create and manage background jobs using Windows PowerShell</h3> <ul> <li>Define the types of background jobs in Windows PowerShell</li> <li>Start remote jobs and CIM/WMI jobs in Windows PowerShell</li> <li>Monitor jobs in Windows PowerShell</li> <li>Retrieve results for running jobs in Windows PowerShell</li> </ul> <h3>38 - Create and manage scheduled jobs using Windows PowerShell</h3> <ul> <li>Create and run Windows PowerShell scripts as scheduled tasks</li> <li>Define scheduled jobs in Windows PowerShell</li> <li>Create job option and job trigger objects in Windows PowerShell</li> <li>Create and register a scheduled job in Windows PowerShell</li> <li>Retrieve the results from a scheduled job in Windows PowerShell</li> </ul></div>

Azure PowerShell

Powershell

Power Automate

Microsoft Power Automate

AZ-040T00 Automating Administration with Powershell

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The intended audience for this course is information security and IT professionals, such as network administrators and engineers, IT managers, and IT auditors, and other individuals who want to learn more about information security, who are interested in learning in-depth information about information security management, who are looking for career advancement in IT security, or who are interested in earning the CISM certification.</p>Overview<p>Establish and maintain a framework to provide assurance that information security strategies are aligned with business objectives and consistent with applicable laws and regulations. Identify and manage information security risks to achieve business objectives. Create a program to implement the information security strategy. Implement an information security program. Oversee and direct information security activities to execute the information security program. Plan, develop, and manage capabilities to detect, respond to, and recover from information security incidents.</p><p>In this course, students will establish processes to ensure that information security measures align with established business needs.</p>Prerequisites<p></p><li>Information security governance</li>  <li>Information risk management</li>  <li>Information security program development</li>  <li>Information security program management</li>  <li>Incident management and response</li><p></p></div><div id="course-pills-2"><h3>1 - Information Security Governance</h3> <ul> <li>Develop an Information Security Strategy</li> <li>Align Information Security Strategy with Corporate Governance</li> <li>Identify Legal and Regulatory Requirements</li> <li>Justify Investment in Information Security</li> <li>Identify Drivers Affecting the Organization</li> <li>Obtain Senior Management Commitment to Information Security</li> <li>Define Roles and Responsibilities for Information Security</li> <li>Establish Reporting and Communication Channels</li> </ul> <h3>2 - Information Risk Management</h3> <ul> <li>Implement an Information Risk Assessment Process</li> <li>Determine Information Asset Classification and Ownership</li> <li>Conduct Ongoing Threat and Vulnerability Evaluations</li> <li>Conduct Periodic BIAs</li> <li>Identify and Evaluate Risk Mitigation Strategies</li> <li>Integrate Risk Management into Business Life Cycle Processes</li> <li>Report Changes in Information Risk</li> </ul> <h3>3 - Information Security Program Development</h3> <ul> <li>Develop Plans to Implement an Information Security Strategy</li> <li>Security Technologies and Controls</li> <li>Specify Information Security Program Activities</li> <li>Coordinate Information Security Programs with Business Assurance Functions</li> <li>Identify Resources Needed for Information Security Program Implementation</li> <li>Develop Information Security Architectures</li> <li>Develop Information Security Policies</li> <li>Develop Information Security Awareness, Training, and Education Programs</li> <li>Develop Supporting Documentation for Information Security Policies</li> </ul> <h3>4 - Information Security Program Implementation</h3> <ul> <li>Integrate Information Security Requirements into Organizational Processes</li> <li>Integrate Information Security Controls into Contracts</li> <li>Create Information Security Program Evaluation Metrics</li> </ul> <h3>5 - Information Security Program Management</h3> <ul> <li>Manage Information Security Program Resources</li> <li>Enforce Policy and Standards Compliance</li> <li>Enforce Contractual Information Security Controls</li> <li>Enforce Information Security During Systems Development</li> <li>Maintain Information Security Within an Organization</li> <li>Provide Information Security Advice and Guidance</li> <li>Provide Information Security Awareness and Training</li> <li>Analyze the Effectiveness of Information Security Controls</li> <li>Resolve Noncompliance Issues</li> </ul> <h3>6 - Incident Management and Response</h3> <ul> <li>Develop an Information Security Incident Response Plan</li> <li>Establish an Escalation Process</li> <li>Develop a Communication Process</li> <li>Integrate an IRP</li> <li>Develop IRTs</li> <li>Test an IRP</li> <li>Manage Responses to Information Security Incidents</li> <li>Perform an Information Security Incident Investigation</li> <li>Conduct Post-Incident Reviews</li> </ul></div>

Commercial & Contract Management Certification Program (CCM)

Certified Cyber Professional (CCP)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies.</p><p></p><p></p><p>In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.</p><p></p>Prerequisites<p>The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices.</p></div><div id="course-pills-2"><h3>1 - Explore the Enterprise Desktop</h3> <ul> <li>Examine benefits of modern management</li> <li>Examine the enterprise desktop life-cycle model</li> <li>Examine planning and purchasing</li> <li>Examine desktop deployment</li> <li>Plan an application deployment</li> <li>Plan for upgrades and retirement</li> </ul> <h3>2 - Explore Windows Editions</h3> <ul> <li>Examine Windows client editions and capabilities</li> <li>Select client edition</li> <li>Examine hardware requirements</li> </ul> <h3>3 - Understand Microsoft Entra ID</h3> <ul> <li>Examine Microsoft Entra ID</li> <li>Compare Microsoft Entra ID and Active Directory Domain Services</li> <li>Examine Microsoft Entra ID as a directory service for cloud apps</li> <li>Compare Microsoft Entra ID P1 and P2 plans</li> <li>Examine Microsoft Entra Domain Services</li> </ul> <h3>4 - Manage Microsoft Entra identities</h3> <ul> <li>Examine RBAC and user roles in Microsoft Entra ID</li> <li>Create and manage users in Microsoft Entra ID</li> <li>Create and manage groups in Microsoft Entra ID</li> <li>Manage Microsoft Entra objects with PowerShell</li> <li>Synchronize objects from AD DS to Microsoft Entra ID</li> </ul> <h3>5 - Manage device authentication</h3> <ul> <li>Describe Microsoft Entra join </li> <li>Examine Microsoft Entra join prerequisites limitations and benefits</li> <li>Join devices to Microsoft Entra ID</li> <li>Manage devices joined to Microsoft Entra ID</li> </ul> <h3>6 - Enroll devices using Microsoft Configuration Manager</h3> <ul> <li>Deploy the Microsoft Configuration Manager client</li> <li>Monitor the Microsoft Configuration Manager client</li> <li>Manage the Microsoft Configuration Manager client</li> </ul> <h3>7 - Enroll devices using Microsoft Intune</h3> <ul> <li>Manage mobile devices with Intune</li> <li>Enable mobile device management</li> <li>Explain considerations for device enrollment</li> <li>Manage corporate enrollment policy</li> <li>Enroll Windows devices in Intune</li> <li>Enroll Android devices in Intune</li> <li>Enroll iOS devices in Intune</li> <li>Explore device enrollment manager</li> <li>Monitor device enrollment</li> <li>Manage devices remotely</li> </ul> <h3>8 - Execute device profiles</h3> <ul> <li>Explore Intune device profiles</li> <li>Create device profiles</li> <li>Create a custom device profile</li> </ul> <h3>9 - Oversee device profiles</h3> <ul> <li>Monitor device profiles in Intune</li> <li>Manage device sync in Intune</li> <li>Manage devices in Intune using scripts</li> </ul> <h3>10 - Maintain user profiles</h3> <ul> <li>Examine user profile</li> <li>Explore user profile types</li> <li>Examine options for minimizing user profile size</li> <li>Deploy and configure folder redirection</li> <li>Sync user state with Enterprise State Roaming</li> <li>Configure Enterprise State Roaming in Azure</li> </ul> <h3>11 - Execute mobile application management</h3> <ul> <li>Examine mobile application management</li> <li>Examine considerations for mobile application management</li> <li>Prepare line-of-business apps for app protection policies</li> <li>Implement mobile application management policies in Intune</li> <li>Manage mobile application management policies in Intune</li> </ul> <h3>12 - Deploy and update applications</h3> <ul> <li>Deploy applications with Intune</li> <li>Add apps to Intune</li> <li>Manage Win32 apps with Intune</li> <li>Deploy applications with Configuration Manager</li> <li>Deploying applications with Group Policy</li> <li>Assign and publish software</li> <li>Explore Microsoft Store for Business</li> <li>Implement Microsoft Store Apps</li> <li>Update Microsoft Store Apps with Intune</li> <li>Assign apps to company employees</li> </ul> <h3>13 - Administer endpoint applications</h3> <ul> <li>Manage apps with Intune</li> <li>Manage Apps on non-enrolled devices</li> <li>Deploy Microsoft 365 Apps with Intune</li> <li>Additional Microsoft 365 Apps Deployment Tools</li> <li>Configure Microsoft Edge Internet Explorer mode</li> <li>App Inventory Review</li> </ul> <h3>14 - Protect identities in Microsoft Entra ID</h3> <ul> <li>Explore Windows Hello for Business</li> <li>Deploy Windows Hello</li> <li>Manage Windows Hello for Business</li> <li>Explore Microsoft Entra ID Protection</li> <li>Manage self-service password reset in Microsoft Entra ID</li> <li>Implement multi-factor authentication</li> </ul> <h3>15 - Enable organizational access</h3> <ul> <li>Enable access to organization resources</li> <li>Explore VPN types and configuration</li> <li>Explore Always On VPN</li> <li>Deploy Always On VPN</li> </ul> <h3>16 - Implement device compliance</h3> <ul> <li>Protect access to resources using Intune</li> <li>Explore device compliance policy</li> <li>Deploy a device compliance policy</li> <li>Explore conditional access</li> <li>Create conditional access policies</li> </ul> <h3>17 - Generate inventory and compliance reports</h3> <ul> <li>Report enrolled devices inventory in Intune</li> <li>Monitor and report device compliance</li> <li>Build custom Intune inventory reports</li> <li>Access Intune using Microsoft Graph API</li> </ul> <h3>18 - Deploy device data protection</h3> <ul> <li>Explore Windows Information Protection</li> <li>Plan Windows Information Protection</li> <li>Implement and use Windows Information Protection</li> <li>Explore Encrypting File System in Windows client</li> <li>Explore BitLocker</li> </ul> <h3>19 - Manage Microsoft Defender for Endpoint</h3> <ul> <li>Explore Microsoft Defender for Endpoint</li> <li>Examine key capabilities of Microsoft Defender for Endpoint</li> <li>Explore Windows Defender Application Control and Device Guard</li> <li>Explore Microsoft Defender Application Guard</li> <li>Examine Windows Defender Exploit Guard</li> <li>Explore Windows Defender System Guard</li> </ul> <h3>20 - Manage Microsoft Defender in Windows client</h3> <ul> <li>Explore Windows Security Center</li> <li>Explore Windows Defender Credential Guard</li> <li>Manage Microsoft Defender Antivirus</li> <li>Manage Windows Defender Firewall</li> <li>Explore Windows Defender Firewall with Advanced Security</li> </ul> <h3>21 - Manage Microsoft Defender for Cloud Apps</h3> <ul> <li>Explore Microsoft Defender for Cloud Apps</li> <li>Planning Microsoft Defender for Cloud Apps</li> <li>Implement Microsoft Defender for Cloud Apps</li> </ul> <h3>22 - Assess deployment readiness</h3> <ul> <li>Examine deployment guidelines</li> <li>Explore readiness tools</li> <li>Assess application compatibility</li> <li>Explore tools for application compatibility mitigation</li> <li>Prepare network and directory for deployment</li> <li>Plan a pilot</li> </ul> <h3>23 - Deploy using the Microsoft Deployment Toolkit</h3> <ul> <li>Evaluate traditional deployment methods</li> <li>Set up the Microsoft Deployment Toolkit for client deployment</li> <li>Manage and deploy images using the Microsoft Deployment Toolkit</li> </ul> <h3>24 - Deploy using Microsoft Configuration Manager</h3> <ul> <li>Explore client deployment using Configuration Manager</li> <li>Examine deployment components of Configuration Manager</li> <li>Manage client deployment using Configuration Manager</li> <li>Plan in-place upgrades using Configuration Manager</li> </ul> <h3>25 - Deploy Devices using Windows Autopilot</h3> <ul> <li>Use Autopilot for modern deployment</li> <li>Examine requirements for Windows Autopilot</li> <li>Prepare device IDs for Autopilot</li> <li>Implement device registration and out-of-the-box customization</li> <li>Examine Autopilot scenarios</li> <li>Troubleshoot Windows Autopilot</li> </ul> <h3>26 - Implement dynamic deployment methods</h3> <ul> <li>Examine subscription activation</li> <li>Deploy using provisioning packages</li> <li>Use Windows Configuration Designer</li> <li>Use Microsoft Entra join with automatic MDM enrollment</li> </ul> <h3>27 - Plan a transition to modern endpoint management</h3> <ul> <li>Explore using co-management to transition to modern endpoint management</li> <li>Examine prerequisites for co-management</li> <li>Evaluate modern management considerations</li> <li>Evaluate upgrades and migrations in modern transitioning</li> <li>Migrate data when modern transitioning</li> <li>Migrate workloads when modern transitioning</li> </ul> <h3>28 - Manage Windows 365</h3> <ul> <li>Explore Windows 365</li> <li>Configure Windows 365</li> <li>Administer Windows 365</li> </ul> <h3>29 - Manage Azure Virtual Desktop</h3> <ul> <li>Examine Azure Virtual Desktop</li> <li>Explore Azure Virtual Desktop</li> <li>Configure Azure Virtual Desktop</li> <li>Administer Azure Virtual Desktop</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

MD-102T00 Microsoft 365 Endpoint Administrator

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This live virtual <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Agility in HR (ICP-AHR) Training &amp; Certification Program</span></strong> enables the participants to learn:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to <u fr-original-style="" style="box-sizing: border-box;">adopt and apply agile principles, values, and methodologies within the HR department</u> itself &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Agile for HR</span>.&rdquo;</em></strong> &ndash; and</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The <u fr-original-style="" style="box-sizing: border-box;">role of HR in facilitating and supporting the adoption of Agile practices and principles across the organization</u> &ndash; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;<span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">HR for Agile</span>.&rdquo;</em></strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">During this&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live-immersive interactive workshop</span></strong>, participants will learn&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential concepts</strong>&nbsp;related to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Agile for HR&rdquo;</em></strong>&nbsp;through&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">practical, easy-to-follow, hands-on exercises</span></strong>. By actively participating, attendees will develop a comprehensive understanding of:</span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR processes:</strong>&nbsp;adopting iterative and incremental approaches to HR processes like performance management, recruitment, and onboarding.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile HR project management:</strong>&nbsp;This involves using Agile project management frameworks (e.g., Scrum or Kanban) to manage HR initiatives.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cross-functional collaboration:</strong>&nbsp;Promoting collaboration between HR and other departments using Agile principles, such as self-organizing teams and regular feedback loops.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Throughout the course, participants will&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">acquire knowledge</strong>&nbsp;on&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;HR for Agile&rdquo;</em></strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">gain the ability to facilitate and support agile transformation within their organization</span></strong>. The training program includes&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">relevant case studies, useful tools, and effective techniques related to</span>:</strong></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile talent acquisition:</strong>&nbsp;Implementing recruitment strategies prioritizing individuals with an Agile mindset and values.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile performance management:</strong>&nbsp;shifting to Agile-friendly approaches such as continuous feedback and frequent check-ins.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile Learning and Development:</strong>&nbsp;Providing training programs that equip employees with Agile skills and mindsets.</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agile organizational design:</strong>&nbsp;collaborating on restructuring the organization to support Agile practices like cross-functional teams and autonomy.</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module:</span></strong><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"> </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);"><u fr-original-style="" style="box-sizing: border-box;">Enhancing HR Agility with AI &amp; Analytics:</u></span>&nbsp;</em></strong>This module explores the integration of AI and analytics to revolutionize HR practices, aligning them with agile principles. Participants will learn how these technologies can automate tasks, enhance decision-making, and support agile transformations across the organization. Through focused examples, the session highlights the impact on recruitment, performance management, and overall HR efficiency, offering a forward-looking approach to agile HR management.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 8-10 Apr | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 13-15 May | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 12-14 Jun | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 22-24 Jul | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 14-16 Aug | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 16-18 Sep | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 9-11 Oct | 9 am - 2 pm BST | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Nov | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li><li style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Agile HR | 18-20 Dec | 9 am - 2 pm GMT | Weekday | 3 days - 5 hrs/day | Best for UK / Europe</span></li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">The following are the links to the<span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> <u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">essential documents</strong></u></span> that will help you make an informed decision:<br fr-original-style="" style="box-sizing: border-box;"></span></div><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Detailed <span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">course brochure</span>: </strong><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1PARAqO_uN8WLtXb8e6OKoawB60afNwJ_/view?usp=drive_link</span></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">&nbsp;</span></strong></div></li></ul><ol fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Testimonials</span> from global HR professionals: </strong><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;or download via the link below:&nbsp;</strong></div></li></ol><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><a href="https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1wYNCJAMiNQeeihcluQEY5JdBkjgYtW6S/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></div></li></ul>

ValueX2

https://www.valuex2.com/agile-hr-certification/
https://www.linkedin.com/company/80563537/

ICAgile's Agility in HR (ICP-AHR) Training & Certification Program by ValueX2 | 3 days - 5 hrs/day | 9 am - 2 pm UK Time

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

IT Service Management

ITIL

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

MS-102T00 Microsoft 365 Administrator Essentials

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects.</p>Overview<p>Upon successful completion of this course, students will be able to:  Identify the fundamentals of project management.  Perform the pre-project setup.  Initiate a project.  Plan project strategies.  Develop project schedules.  Plan project staffing, communication, and quality.  Plan project risk management.  Plan project costs.  Plan project procurements.  Plan for change management and transitions.  Manage project execution.  Manage project procurement.  Control project performance.  Monitor and control the triple constraints.  Monitor project risks and procurements.  Perform the project closure processes.</p><p>In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project.</p></div><div id="course-pills-2"><h3>1 - Exploring Project Management Fundamentals</h3> <ul> <li>Examine the Basics of Project Management</li> <li>Describe the Project Life Cycle</li> <li>Examine Organizational Influences on Project Management</li> </ul> <h3>2 - Performing the Pre-Project Setup</h3> <ul> <li>Create a Project Concept Definition Statement</li> <li>Examine Project Selection</li> <li>Determine Strategic and Operational Relevance</li> <li>Perform Project Feasibility</li> <li>Determine Technical Requirements</li> </ul> <h3>3 - Initiating a Project</h3> <ul> <li>Prepare a Project Statement of Work</li> <li>Create a Project Charter</li> <li>Identify Project Stakeholders</li> </ul> <h3>4 - Planning Project Strategy</h3> <ul> <li>Identify Elements of the Project Management Plan and Subsidiary Plans</li> <li>Determine Stakeholder Needs</li> <li>Create a Scope Statement</li> <li>Develop a Work Breakdown Structure</li> </ul> <h3>5 - Developing the Project Schedule</h3> <ul> <li>Create an Activity List</li> <li>Create a Project Schedule Network Diagram</li> <li>Identify Resources</li> <li>Estimate Time</li> <li>Develop a Project Schedule</li> <li>Identify the Critical Path</li> <li>Optimize the Project Schedule</li> <li>Create a Schedule Baseline</li> </ul> <h3>6 - Planning Human Resources, Communication, and Quality</h3> <ul> <li>Create a Human Resource Plan</li> <li>Create a Communications Management Plan</li> <li>Create a Quality Management Plan</li> </ul> <h3>7 - Planning Project Risk Management</h3> <ul> <li>Examine a Risk Management Plan</li> <li>Identify Project Risks and Triggers</li> <li>Perform Qualitative Risk Analysis</li> <li>Perform Quantitative Risk Analysis</li> <li>Develop a Risk Response Plan</li> </ul> <h3>8 - Planning Project Costs</h3> <ul> <li>Estimate Project Costs</li> <li>Estimate the Cost Baseline</li> <li>Reconcile Funding and Costs</li> </ul> <h3>9 - Planning Project Procurements</h3> <ul> <li>Plan Project Procurements</li> <li>Prepare a Procurement Statement of Work</li> <li>Prepare a Procurement Document</li> </ul> <h3>10 - Planning for Change Management and Transitions</h3> <ul> <li>Develop an Integrated Change Control System</li> <li>Develop a Transition Plan</li> </ul> <h3>11 - Managing Project Execution</h3> <ul> <li>Direct Project Execution</li> <li>Execute a Quality Assurance Plan</li> <li>Assemble a Project Team</li> <li>Develop a Project Team</li> <li>Manage a Project Team</li> <li>Distribute Project Information</li> <li>Manage Stakeholder Relationships and Expectations</li> </ul> <h3>12 - Managing Project Procurement</h3> <ul> <li>Obtain Responses from Sellers</li> <li>Determine Project Sellers</li> </ul> <h3>13 - Control Project Performance</h3> <ul> <li>Monitor and Control Project Work</li> <li>Manage Project Changes</li> <li>Report on Project Performance</li> </ul> <h3>14 - Monitor and Control the Triple Constraints</h3> <ul> <li>Control Project Scope</li> <li>Control Project Schedule</li> <li>Control Project Costs</li> <li>Manage Project Quality</li> </ul> <h3>15 - Monitoring Project Risks and Procurements</h3> <ul> <li>Control Project Risks</li> <li>Managing Vendors and Procurements</li> </ul> <h3>16 - Performing the Project Closure Processes</h3> <ul> <li>Deliver the Final Product</li> <li>Close Project Procurements</li> <li>Conduct a Closeout Meeting</li> <li>Close a Project</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certificate in Teaching Program (CTP)

CompTIA Network+

Project Management Professional (PMP)

Project Management

CompTIA A+

CompTIA Project+

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Leader course are professionals including: Anyone starting or leading a DevOps cultural transformation program, Anyone interested in modern IT leadership and organizational change approaches, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, IT Directors, IT Managers, IT Team, Leaders, Lean Coaches, Practitioners, Product Owners, Scrum Masters, System Integrators, Tool Providers</p>Overview<p>The learning objectives for DOL include a practical understanding of:  - DevOps and time to market  - The business and IT perspectives  - Key differences between DevOps IT and traditional IT  - Planning and organizing  - Understanding performance and culture  - Measurement differences  - Designing a DevOps organization  - Focusing on what matters  - Ideas for organizing workflows  - Sharing information  - Defining meaningful metrics  - Value stream mapping  - The Spotify Squad model  - Managing culture change  - Popular tools and key practices  - Putting it all together</p><p>The DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization.  The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.</p>Prerequisites<p></p><ul><li>DevOps Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - DevOps and Time</h3> <ul> <li>What Is DevOps?</li> <li>Why Do DevOps</li> <li>Companies Doing DevOps</li> <li>The Magic Equation</li> </ul> <h3>2 - Key Differences Between DevOps IT and Traditional IT</h3> <ul> <li>What Sets DevOps IT apart from Traditional IT</li> <li>How DevOps IT is Organized Differently</li> <li>How to Perform to a Different Standard</li> <li>How to Use Different Measurements</li> </ul> <h3>3 - Becoming a DevOps organization</h3> <ul> <li>Transformational Leadership</li> <li>Redesigning An Organization for DevOps</li> <li>Design Principles</li> <li>Focus</li> <li>Work</li> <li>Information</li> <li>Metrics</li> </ul> <h3>4 - Value Stream Mapping</h3> <ul> <li>What is Value Stream Mapping?</li> <li>Why Do We Need to Use this Framework?</li> <li>Types of Maps</li> <li>How to Create a Value Stream Map?</li> <li>Types of Data to Collect</li> <li>How to Handle Exceptions</li> </ul> <h3>5 - Value Stream Mapping Exercise</h3> <h3>6 - Squad Organizational Model</h3> <ul> <li>Conway's Law</li> <li>The Problem with Silos</li> <li>Spotify?s Squad Organization Model (Structure, Roles)</li> <li>Squads</li> <li>Tribes</li> <li>Chapters</li> <li>Guilds</li> <li>How to Reorganize in Order to Move to this Model</li> </ul> <h3>7 - Managing Culture Change</h3> <ul> <li>What is Culture and How Does it Impact Performance?</li> <li>Types of IT Culture</li> <li>Cultural Traits of a DevOps Organization</li> <li>How to Manage Change</li> </ul> <h3>8 - Culture and its Impact on Performance</h3> <ul> <li>Types of IT Culture</li> <li>What is a DevOps Culture</li> <li>How To Manage Change</li> <li>The Three Phases Of Change</li> <li>Types of Changes That Need to be Implemented</li> </ul> <h3>9 - Popular DevOps Tools and Practices</h3> <ul> <li>DevOps Tools Periodic Table</li> <li>Top DevOps Tool Categories</li> <li>Common and Popular Practices</li> </ul> <h3>10 - Building a Business Case</h3> <h3>11 - Bringing it all Together</h3> <h3>12 - Additional Sources of Information</h3> <h3>13 - Exam Preparations</h3> <ul> <li>Exam Requirements, Question Weighting, and Terminology List</li> <li>Sample Exam Review</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Leader (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Leader (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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