flores associates
London
Flores & Associates, LLC was founded in 1986 to provide Human Resources
consulting services such as compensation, benefits and selection to a broad
cross section of small to mid-sized companies throughout the Southeast. The
company has evolved over the last thirty+ years from its Human Resources
consulting roots into a national leader in the field of consumer-based
reimbursement plans, COBRA, and Direct Bill services. Driven by our mission to
achieve complete customer satisfaction and to gain expertise and improve our
core competencies, Flores has been uniquely transformed from a generalist
organization into a specialty services firm focused on consumer-based employee
reimbursement programs and COBRA/Direct Bill services. Our goal is to meet the
needs of our clients by combining proactive service with leading edge
technology. Long before the buzzwords of B2B (business-to-business) and B2E
(business-to-employee) were circulated, Flores developed web-based services as
part of our commitment to service excellence and in response to client feedback.
In our quest for solutions based upon innovative proprietary technology and in
partnership with our clients, Flores continues to improve our browser-based
systems and develop mobile application solutions to meet the demands of our
participants and clients. The bottom line is that we are in to results not
buzzwords. Our mission continues to be complete client satisfaction, and our 97%
client retention rate is confirmation that we are on the right path. Today, we
have developed a national client base that numbers over 2,500 companies serving
over 550,000 employees in all 50 states and several foreign countries through
the use of our innovative technology. The services that we have developed and
implemented for our clients cover the spectrum of Benefits Management and
Communication.
