Name: Professional Certificate Course in UK Healthcare Regulations and Policies in London 2024
Price: 59 GBP
Availability: InStock

Stockport 

At CAPE Coaching & Development, we understand the value of effective and impactful development. This September and October 2024, we’re offering 90-minute interactive online workshops designed to empower your teams and drive success.
Choose from our tailored topics:
1. Dealing with Imposter Syndrome: Understand why it happens and learn practical strategies to overcome it.
2. Stress and Resilience: Discover the true meaning of resilience, its link to wellbeing, and why it’s crucial both at work and home. Learn key techniques to manage stress and create a personal resilience template.
3. Emotional Intelligence: Unlock the secret to workplace success. Explore its importance, how to develop it, and its impact on professional relationships.
4. Critical Thinking and Problem Solving: Learn how to get unstuck, make better decisions, and focus on the right tasks.
5. Motivating Yourself and Others: Understand why the carrot and stick approach falls short and discover more effective motivation strategies.
Exceptional Value: Only £495 plus VAT per workshop.
Don’t miss out on this opportunity to bring high-impact development to your organisation. 
CAPE's Commitment
At CAPE Coaching & Development, we are dedicated to providing high-quality, impactful development that truly makes a difference. Our workshops are designed to be engaging, practical, and relevant, ensuring your teams gain the skills and insights they need to excel. Join us in creating a motivated, resilient, and emotionally intelligent workforce ready to tackle any challenge.
Sign up today: info@wearyourcape.co.uk and visit our website for more info.

CAPE Coaching and Development

Team Building

Employee Engagement

Motivation

Emotional Intelligence (EQ)

Leadership Skills

Emotional Resilience

8D Problem Solving

THRIVE

Team Management

Academic & Personal Development

Critical Thinking

Give your team the tools they need to thrive! Sign up for our 90-minute interactive workshops this September and October. From imposter syndrome to motivation, we’ve got you covered. Contact us at info@wearyourcape.co.uk to book. 

Ready to Reignite Your Team Post-Summer?

School of Business and Technology London

ILM Level 2 Diploma In Team Leading

General Admission

Overview
★★ 24 Hour Limited Time Flash Sale ★★
Diploma in Property Negotiator Training at QLS Level 5
***Key Features of Diploma in Property Negotiator Training at QLS Level 5***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Step into the dynamic world of property negotiation with our Diploma in Property Negotiator Training. This course is designed for individuals eager to master the art of property negotiation and excel in the real estate industry. Through engaging and comprehensive content, you will gain the essential skills needed to become a successful Property Negotiator. This diploma will empower you with the knowledge and techniques required to navigate the complexities of property deals and negotiations.
Our Diploma in Property Negotiator Training offers a deep dive into the strategies and methodologies of property negotiation. You will learn the nuances of property market analysis, effective communication, and client relationship management. This course ensures that you understand the intricacies of property transactions and develop the confidence to negotiate the best deals. As a Property Negotiator, you will be equipped to handle various negotiation scenarios, making you a valuable asset in the real estate sector.
In addition to insights, the Diploma in Property Negotiator Training focuses on different applications that reflect industry standards. Completing this course will open doors to numerous opportunities in the property market, allowing you to make a significant impact as a Property Negotiator.
Facilities that you will receive after enrolling on The Diploma in Property Negotiator Training at QLS Level 5 course From Skill Up
Understand the core principles of property negotiation.
Develop effective communication strategies as a Property Negotiator.
Gain insights into property market analysis and trends.
Master techniques for successful property transactions.
Cultivate strong client relationship management skills.
Implement negotiation strategies tailored to property deals.
Learn to assess and evaluate property values accurately.
Enhance problem-solving skills in property negotiation scenarios.
Understand legal and ethical considerations in property negotiation.
Apply effective marketing strategies for property listings.
Certificates
Digital Certificate
This course comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 5 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Course Description
Dive into the exciting field of property negotiation with our Diploma in Property Negotiator Training. This course is designed to provide you with a thorough understanding of property negotiation, focusing on key areas such as market analysis, communication, and client management. As a Property Negotiator, you will learn to navigate the complexities of property deals, ensuring successful outcomes for your clients.
Our Diploma in Property Negotiator Training covers a wide range of topics, including property market analysis, negotiation strategies, and client relationship management. You will gain the skills needed to assess property values accurately, develop effective marketing strategies, and handle legal and ethical considerations in property negotiation. By completing this course, you will be well-equipped to excel as a Property Negotiator, making a significant impact in the real estate sector.
Who is this course for?
This Diploma in Property Negotiator Training course is ideal for:
Aspiring Property Negotiators.
Real estate agents looking to enhance their negotiation skills.
Individuals interested in entering the property market.
Professionals seeking to improve their property transaction expertise.
Anyone passionate about real estate and property negotiation.
Requirements
For this Diploma in Property Negotiator Training course, you don't need any formal qualifications. Just need to have:
A keen interest in property negotiation.
Commitment to completing the course.
Basic understanding of the property market.
Career path
Unlock diverse career opportunities with our Diploma in Property Negotiator Training course. Explore these lucrative paths:
Property Negotiator: £25,000 - £45,000
Real Estate Agent: £20,000 - £50,000
Property Consultant: £30,000 - £55,000
Property Manager: £28,000 - £50,000
Sales Negotiator: £22,000 - £40,000


Skill Up

Estate Agent

Letting Agent

Property Development

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support


Diploma in Property Negotiator Training at QLS Level 5


★★ 24 Hour Limited Time Flash Sale ★★
Diploma in Project Management for the Team Leader at QLS Level 5
***Key Features of Diploma in Project Management for the Team Leader at QLS Level 5***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Step into the world of Project Management with our dynamic Diploma in Project Management for the Team Leader. This course is designed to equip you with advanced Project Management skills, essential for leading successful teams and projects. Master the principles of Project Management and learn how to oversee complex tasks efficiently. By focusing on different applications of Project Management, you'll gain the expertise needed to navigate and direct projects to success.
In today’s competitive environment, effective Project Management is crucial for any team leader. Our course delves into the intricacies of Project Management, offering insights into planning, executing, and closing projects with precision. You'll explore essential tools and strategies that make Project Management both effective and engaging. With this diploma, you'll develop the skills to handle various project challenges and lead your team to achieve outstanding results.
Through comprehensive training in Project Management, you'll be prepared to tackle diverse project scenarios. This course provides a solid foundation in Project Management, ensuring you can apply your knowledge in different settings. By the end, you'll be ready to enhance your career as a proficient team leader, adept in managing projects with confidence and expertise.
Facilities that you will receive after enrolling on The Diploma in Project Management for the Team Leader at QLS Level 5 course From Skill Up
Gain a comprehensive understanding of Project Management principles.
Develop advanced Project Management skills for effective team leadership.
Learn to create detailed project plans and timelines in Project Management.
Master risk management techniques within the scope of Project Management.
Implement strategies for successful project execution and delivry.
Understand the key components of effective Project Management.
Enhance communication skills specific to Project Management roles.
Learn to manage project budgets and resources efficiently.
Develop problem-solving abilities in Project Management contexts.
Acquire the skills needed to evaluate and improve project outcomes.
Certificates
Digital Certificate
This bundle comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 5 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Course Description
Elevate your career with our Diploma in Project Management for the Team Leader. This course offers a thorough understanding of Project Management, tailored for team leaders seeking to refine their skills. Learn to plan, execute, and manage projects with confidence using industry-standard techniques. Enhance your expertise in Project Management and become a proficient leader in any organisational setting.
Who is this course for?
This Diploma in Project Management for the Team Leader course is ideal for:
Aspiring team leaders seeking to enhance their Project Management skills.
Project managers looking to improve their leadership abilities.
Professionals aiming to transition into a Project Management role.
Individuals who wish to refine their Project Management strategies.
Those seeking a comprehensive understanding of Project Management.
Requirements
For this Diploma in Project Management for the Team Leader course, you don't need any formal qualifications. Just need to have:
A strong interest in Project Management.
Motivation to lead and manage projects effectively.
Basic organisational skills and a willingness to learn
Career path
Unlock diverse career opportunities with our Diploma in Project Management for the Team Leader course. Explore these lucrative paths:
Project Manager: £35,000 - £55,000
Team Leader: £30,000 - £45,000
Project Coordinator: £28,000 - £40,000
Programme Manager: £45,000 - £65,000
Project Consultant: £40,000 - £60,000


Project Management Qualification (PMQ)

Project Leadership

Team Leader

Project Manager

Diploma in Project Management for the Team Leader at QLS Level 5


<p>Are you ready to embark on an enlightening journey of wisdom with the Sage 50 bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Sage 50 Accounts.</p><p><strong>Delve into five immersive CPD Accredited courses, each a standalone course: </strong></p><ol><li>Sage 50 Accounts</li><li>Accounting Essential for Business with Sage 50</li><li>Sage 50 Payroll for Beginners</li><li>Accounting and Finance</li><li>Advanced Tax Accounting</li><li>Managerial Accounting</li><li>QuickBooks Online Bookkeeping Diploma</li><li>Microsoft Excel Complete Course 2019</li></ol><p>Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Sage 50 Accounts bundle illuminate your path to wisdom.</p><p>The Sage 50 Accounts bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.</p><p>In the framework of the Sage 50 Accounts package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Sage 50 bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!</p><p>So, don't wait further and join the Sage 50 Accounts community today and let your voyage of discovery begin!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Attain a holistic understanding in the designated areas of study with the Sage 50 bundle.</li><li>Establish robust bases across each course nestled within the Sage 50 bundle.</li><li>Decipher intricate concepts through the articulate content of the Sage 50 bundle.</li><li>Amplify your prowess in interpreting, scrutinising, and implementing theories.</li><li>Procure the capacity to engage with the course material on an intellectual and profound level.</li><li>Become proficient in the art of problem-solving across various disciplines.</li></ul><p>Stepping into the Sage 50 bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge.</p><p>The Sage 50 bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Sage 50 bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world.</p><p>The Sage 50 bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Sage 50 bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Sage 50 journey and let knowledge guide you towards a brighter future.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals keen on deepening their firm understanding in the respective fields.</li><li>Students pursuing higher education looking for comprehensive theory modules.</li><li>Professionals seeking to refresh or enhance their knowledge.</li><li>Anyone with a thirst for knowledge and a passion for continuous learning.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Armed with the Sage 50 bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Sage 50 bundle lays a solid groundwork.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Quality Standard Certificate</h4>
        <p>
            Digital certificate -
            £4.99
        </p>
        <h4>Hardcopy Certificate (FREE UK Delivery)</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>

                        </div>

NextGen Learning

Sage 50 Accounting and Finance with Microsoft Excel - CPD Certified

<p>Are you ready to embark on an enlightening journey of wisdom with the Life Coaching bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Spiritual Life Coaching Diploma. </p><p><strong>Delve into five immersive CPD Accredited courses, each a standalone course: </strong></p><ol><li>Spiritual Life Coaching</li><li>Life Coaching</li><li>Coaching &amp; Mentoring</li><li>Train the Trainer - Part 1</li><li>Train the Trainer - Part 2</li><li>The Power of Creativity</li><li>Trying New Things</li><li>The Power of Resilience</li></ol><p>Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Spiritual Life Coaching Diploma bundle illuminate your path to wisdom.</p><p>The Spiritual Life Coaching Diploma bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.</p><p>In the framework of the Spiritual Life Coaching Diploma package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Life Coaching bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!</p><p>So, don't wait further and join the Spiritual Life Coaching Diploma community today and let your voyage of discovery begin!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Attain a holistic understanding in the designated areas of study with the Life Coaching bundle. </li><li>Establish robust bases across each course nestled within the Life Coaching bundle. </li><li>Decipher intricate concepts through the articulate content of the Life Coaching bundle. </li><li>Amplify your prowess in interpreting, scrutinising, and implementing theories. </li><li>Procure the capacity to engage with the course material on an intellectual and profound level. </li><li>Become proficient in the art of problem-solving across various disciplines.</li></ul><p>Stepping into the Life Coaching bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge.</p><p>The Life Coaching bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Life Coaching bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world.</p><p>The Life Coaching bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Life Coaching bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Life Coaching journey and let knowledge guide you towards a brighter future.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals keen on deepening their firm understanding in the respective fields.</li><li>Students pursuing higher education looking for comprehensive theory modules.</li><li>Professionals seeking to refresh or enhance their knowledge.</li><li>Anyone with a thirst for knowledge and a passion for continuous learning.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Armed with the Life Coaching bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Life Coaching bundle lays a solid groundwork.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Quality Standard Certificate</h4>
        <p>
            Digital certificate -
            £4.99
        </p>
        <h4>Hardcopy Certificate (FREE UK Delivery)</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>

                        </div>

Life Coaching

Life Coach Training

Health Coach Training

Spiritual Counselling

Continuous Professional Development (CPD)

Life Coach

Spiritual Life Coaching Diploma

<p><strong>Level 2 Certificate in Working in the Health Sector</strong></p><p>Are you passionate about making a difference in people's lives? Get ready to embark on a rewarding journey in the Level 2 Certificate in Working in the Health Sector course!</p><p>Discover a comprehensive learning experience designed to equip you with essential skills and knowledge for a successful career in the dynamic world of healthcare. By the end of the Level 2 Certificate in Working in the Health Sector course, you'll be well-prepared to navigate the intricacies of the health sector with confidence.</p><p><strong>What You'll Gain from this Level 2 Certificate in Working in the Health Sector course:</strong></p><ol><li>In-depth understanding of the healthcare industry, its various sectors, and how they interact.</li><li>Enhanced communication and interpersonal skills for effective collaboration with patients, families, and healthcare teams.</li><li>Ethical and professional decision-making abilities to ensure high-quality patient care and safety.</li><li>Essential problem-solving and critical thinking skills to address complex situations in a healthcare setting.</li></ol><p><strong>Why Choose Our Level 2 Certificate in Working in the Health Sector Course?</strong></p><ul><li>CPD Certified</li><li>Free PDF Certificate Included</li><li>Lifetime Access</li></ul><p><strong>Level 2 Certificate in Working in the Health Sector</strong></p><ul><li><strong>Module 01:</strong> Fundamentals of Health and Social Care</li><li><strong>Module 02:</strong> Effective Communication in Health and Social Care</li><li><strong>Module 03:</strong> Legal and Ethical Obligations of Health and Social Care Workers</li><li><strong>Module 04:</strong> Roles and Responsibilities of Caregivers and Healthcare Professionals</li><li><strong>Module 05</strong>: Promoting Equality, Diversity, and Inclusion in Health and Social Care</li><li><strong>Module 06:</strong> Essential Policies and Principles in Health and Social Care Work</li><li><strong>Module 07:</strong> Understanding Legal, Professional Standards of Practice, and Ethical Aspects of Health Care - Part 1</li><li><strong>Module 08:</strong> Understanding Legal, Professional Standards of Practice, and Ethical Aspects of Health Care - Part 2</li><li><strong>Module 09:</strong> Safeguarding Vulnerable Individuals in Health and Social Care Settings</li><li><strong>Module 10:</strong> Health and Safety Management in Health and Social Care</li><li><strong>Module 11:</strong> Risk Assessment and Management in Health and Social Care</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Please Note: This is not a regulated course. It only covers essential aspects of the Level 2 Certificate in Working in the Health Sector. For a regulated course, you can choose this Sector (RQF).</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Care Worker</li><li>Social Care Worker</li><li>Family Support Worker</li><li>Care Home Manager</li><li>Adult Care Worker</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Express

Level 2 Certificate in Working in the Health Sector Course

Overview
★★ 24 Hour Limited Time Flash Sale ★★
Diploma in Accounting and Bookkeeping Skills at QLS Level 4
***Key Features of Diploma in Accounting and Bookkeeping Skills at QLS Level 4***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Step into the world of numbers with our Diploma in Accounting and Bookkeeping Skills. This engaging programme is perfect for those passionate about mastering Accounting and Bookkeeping. Immerse yourself in the intricacies of financial management, as you learn how to keep accurate records, manage budgets, and ensure financial stability. This course will transform your understanding of Accounting and Bookkeeping, making you an invaluable asset to any organisation.
Our Diploma in Accounting and Bookkeeping Skills offers a comprehensive curriculum designed to cover all aspects of financial record-keeping and management. From basic principles to advanced techniques, you'll develop a solid foundation in Accounting and Bookkeeping. Understand the importance of accuracy, and discover how effective financial management can drive business success. The course also emphasises the ethical considerations vital to Accounting and Bookkeeping, ensuring you uphold the highest standards in your work.
In addition to learning essential Accounting and Bookkeeping skills, you will also gain insights into the latest industry practices and tools. This course equips you with the knowledge needed to handle financial tasks with confidence and precision. By the end of the programme, you will be fully prepared to pursue a career in Accounting and Bookkeeping, ready to contribute to the financial health of any organisation. Enrol today and take the first step towards a successful future in Accounting and Bookkeeping.
Facilities that you will receive after enrolling on The Diploma in Accounting and Bookkeeping Skills at QLS Level 4 course From Skill Up
Understand the fundamental principles of Accounting and Bookkeeping.
Develop proficiency in managing financial records.
Gain skills in budgeting and financial planning.
Learn to prepare financial statements and reports.
Understand tax regulations and compliance.
Master payroll processing and management.
Acquire knowledge of accounting software and tools.
Develop skills in analysing financial data.
Understand ethical considerations in Accounting and Bookkeeping.
Enhance problem-solving abilities in financial management.
Certificates
Digital Certificate
This course comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 4 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Course Description
Delve into the world of finance with our Diploma in Accounting and Bookkeeping Skills. This course is meticulously designed to provide you with a robust understanding of Accounting and Bookkeeping. Learn the essentials of financial management, from record-keeping and budgeting to financial reporting and tax compliance. This programme equips you with the necessary skills to excel in various Accounting and Bookkeeping roles. Gain proficiency in using accounting software, understand the importance of accuracy, and uphold ethical standards in all financial dealings. Our course ensures you are well-prepared for the challenges of a career in Accounting and Bookkeeping. Join us to enhance your skills and advance your career in this essential field.

Who is this course for?
This Diploma in Accounting and Bookkeeping Skills course is ideal for:
Aspiring accountants and bookkeepers.
Business owners seeking financial management skills.
Professionals aiming to enhance their accounting knowledge.
Individuals interested in a career change to finance.
Students looking to build a foundation in Accounting and Bookkeeping.
Requirements
For this Diploma in Accounting and Bookkeeping Skills course, you don't need any formal qualifications. Just need to have:
A keen interest in Accounting and Bookkeeping.
Commitment to completing the course.
Basic numerical skills.
Career path
Unlock diverse career opportunities with our Diploma in Accounting and Bookkeeping Skills course. Explore these lucrative paths:
Accountant: £30,000 - £50,000
Bookkeeper: £22,000 - £35,000
Payroll Manager: £28,000 - £45,000
Financial Analyst: £35,000 - £55,000
Tax Advisor: £30,000 - £50,000
Audit Assistant: £25,000 - £40,000

Accounting & Finance

Accounting & Bookkeeping

Assistant Accountant

Level 4 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support


Diploma in Accounting and Bookkeeping Skills at QLS Level 4


<p><strong>** Wrap Up The Month With WOW Savings - FLAT 33% OFF! **</strong></p><p>The global marketplace is more competitive than ever. A recent study revealed that <strong>78% of businesses</strong> believe the quality of their products or services differentiates them in the market. But how do you ensure consistent quality? The answer lies in mastering the principles of Quality Assurance (QA). Every industry, from tech to textiles, is realising the criticality of QA in enhancing customer satisfaction and driving profitability.</p><p>Go deep into the "<strong>Quality Assurance (QA) - QLS Endorsed</strong>" course and explore the complex details of quality from understanding its core concepts to harnessing customer inputs for improvement. Module 01 sets the stage with the foundational '<strong>Concept of Quality</strong>', introducing the key terms and diverse categories encapsulating this vast domain. Then, understand the power of customer insights in Module 02 and learn how to make your product or service resonate better with the end-users.</p><p>The course doesn't stop there! Modules 03 and 04 are your gateways to '<strong>Plan Quality</strong>' and '<strong>Quality Control</strong>'. Grasp the art of designing experiments, utilise control charts, and acquaint yourself with effective sampling techniques. These modules are meticulously crafted to prepare you with the best practices in the QA realm, ensuring you're poised to lead quality-driven initiatives with confidence and skill.</p><p>The grand finale? 'Six Sigma' a globally recognised methodology that has transformed businesses worldwide. Dive into its steps and confront the challenges head-on with Module 05. As the world marches towards excellence, don't be left behind. Enrol in the "<strong>Quality Assurance (QA) - QLS Endorsed</strong>" course and champion the cause of quality, ensuring your organisation stands tall in this dynamic global landscape.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Comprehend the foundational concepts and fundamental terminologies of quality assurance.</li><li>Distinguish between various categories and classifications within the quality domain.</li><li>Interpret the significance of customer input in enhancing product and service quality.</li><li>Formulate effective strategies for planning and implementing quality.</li><li>Design experiments tailored to optimise and assess quality parameters.</li><li>Learn quality control techniques, such as control charts and appropriate sampling.</li><li>Apply Six Sigma methodologies to streamline processes and boost efficiency.</li><li>Overcome the prevalent challenges faced in Six Sigma implementations.</li><li>Integrate customer insights with QA strategies for better product alignment.</li><li>Elevate the overall quality standards and practices within any organisation or industry.</li></ul><p><strong>12-</strong><strong>in-1 Exclusive Quality Assurance (QA) Bundle:</strong></p><ul><li><strong>Course 01:</strong> Quality Assurance (QA) Manager at QLS Level 3</li><li><strong>Course 02:</strong> Supervisor Training</li><li><strong>Course 03:</strong> Quality Management and Strategic Training - ISO 9001</li><li><strong>Course 04:</strong> Quality Tools and Problem-Solving Methods</li><li><strong>Course 05:</strong> Diploma in Lean Process and Six Sigma</li><li><strong>Course 06</strong>: Facilities Management Diploma</li><li><strong>Course 07:</strong> Compliance and Risk Management Diploma</li><li><strong>Course 08:</strong> Commercial Law</li><li><strong>Course 09</strong>: Performance Management</li><li><strong>Course 10: </strong>People Management Diploma</li><li><strong>Course 11:</strong> GDPR Certificate</li><li><strong>Course 12:</strong> Certificate in CV Writing and Interview Skills</li></ul><p>Experience the essence of unparalleled standards with the "<strong>Quality Assurance (QA) - QLS Endorsed</strong>" course. Explore a carefully crafted curriculum that illuminates the whole picture of quality assurance, ensuring that each student leaves with a comprehensive awareness of its many facets. With a keen focus on customer-driven quality inputs and meticulous planning strategies, the course offers an amalgamation of theory and application indispensable for modern businesses.</p><p>From the nuts and bolts of quality concepts to the robust methodologies of Six Sigma, this course is a comprehensive guide for those aspiring to set new benchmarks in quality. Train yourself with the tools to foster excellence and make your mark in any industry.</p><p><strong>Course Curriculum: </strong><strong>Course 01: Quality Assurance (QA) Manager at QLS Level 3</strong></p><p><strong>Module 01: Concept of Quality</strong></p><ul><li>Key Terms</li><li>Categories<strong><br /></strong></li></ul><p><strong>Module 02: Customer Input to Quality</strong></p><ul><li>Customer Input</li></ul><p><strong>Module 03: Plan Quality</strong></p><ul><li>Design of Experiments</li><li>Quality Control<strong><br /></strong></li></ul><p><strong>Module 04: Quality Control<br /></strong></p><ul><li>Control Charts</li><li>Sampling</li></ul><p><strong>Module 05: Six Sigma</strong></p><ul><li>The Steps</li><li>The 6 Six Sigma Challenges</li></ul><p><strong>---------- 11 more premium courses ----------</strong></p><h2>
        
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                            <p>This <strong>Quality Assurance (QA) - QLS Endorsed</strong> course will be a great source of knowledge for the following:</p><ul><li>Professionals aiming to enhance their expertise in quality management and assurance.</li><li>Business owners seeking to elevate their product or service quality for competitive advantage.</li><li>Project managers keen on integrating QA methodologies for better project outcomes.</li><li>Six Sigma aspirants looking to understand its steps and challenges comprehensively.</li><li>Teams and individuals committed to understanding and implementing customer-driven quality improvements.</li></ul><p><strong>Disclaimer:</strong></p><p>This course has been endorsed by the<strong> Quality Licence Scheme</strong> for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For details, please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
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                            <p>Anyone can enrol in this <strong>Quality Assurance (QA) - QLS Endorsed</strong> course.</p>
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                            <ul><li>Quality Assurance Manager (£30,000 - £50,000)</li><li>Compliance Manager (£35,000 - £60,000)</li><li>Risk Manager (£40,000 - £70,000)</li><li>Facilities Manager (£25,000 - £45,000)</li><li>Operations Manager (£30,000 - £60,000)</li><li>Project Manager (£35,000 - £70,000)</li></ul>
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Imperial Academy

Free Level 3 QLS Endorsed Certificate | 12-in-1 Bundle | Free Certificates | Lifetime Access | 24/7 Tutor Support

Quality Assurance (QA) - QLS Endorsed

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<p>The aim of a course on UK Healthcare Regulations and Policies is to provide students with a comprehensive understanding of the legal and regulatory framework that governs the provision of healthcare services in the UK. The course aims to explore the policies and guidelines that healthcare providers must follow to ensure the delivery of high-quality, safe, and effective healthcare services to patients. Through this course, students will develop an understanding of the healthcare system in the UK, including the NHS and private healthcare providers, and the regulatory bodies that oversee them. The course aims to equip students with the knowledge and skills necessary to navigate the legal and ethical challenges that arise in the healthcare sector and make informed decisions regarding healthcare policy and practice.</p>
After the successful completion of the course, you will be able to learn the following:<br /><br />
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<li>UK Healthcare System - History, Professional Bodies.</li>
<li>Policies and Standards of Business Conduct - Fraud Act, Bribery Act, Health and Safety Policy, Health Equality Analysis, Social Media and Attributed Digital Content Policy.</li>
<li>UK Vaccination Programmes - Vaccination Policy in England, Mandatory Vaccination, Clinical Trials, Annual Flu Programme, Alcohol Policy Progress, Bills and Legislation.</li>
<li>Other Regulations - Healthcare Standards, Nursing, Midwifery, NHS Five Year Forward View, COVID-19 Vaccination Programme, Breastfeeding Promotion Policy, UK Pharmaceutical Industry.</li>
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<div>A course on Health and Social Care Organizations will cover a range of topics related to the management of healthcare and social care organizations. Students will gain an understanding of the roles and responsibilities of different organizations within these sectors, including the private, public, and voluntary sectors. The course may cover topics such as organizational structure, leadership and management styles, quality improvement, and patient-centered care. Students will also explore the ethical, legal, and regulatory frameworks that impact healthcare and social care organizations. The course will foster critical thinking and problem-solving skills in developing effective management strategies that can improve the quality of care and outcomes for patients and service users.</div>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2121"> <div> <p>UK Healthcare Regulations and Policies refer to the laws, regulations, and policies that govern the provision of healthcare services in the UK. The aim of these regulations and policies is to ensure that high-quality, safe, and effective healthcare services are delivered to patients. A course on UK Healthcare Regulations and Policies may cover a range of topics related to the healthcare system in the UK, including the NHS, private healthcare providers, and regulatory bodies. Students may learn about the legal and ethical frameworks that underpin healthcare in the UK, as well as the policies and guidelines that healthcare providers must follow. The course may also cover topics such as healthcare financing, patient rights, and healthcare workforce management. </p> <ul> <li> <div> <div> <i></i> </div> <div> <h5> VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>UK Healthcare Regulations and Policies - N</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>UK Healthcare Regulations and Policies</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
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<li>Healthcare Manager</li>
<li>Social Care Manager</li>
<li>Equality, Diversity and Inclusion (EDI) Manager</li>
<li>HR Manager or HR Business Partner</li>
<li>Healthcare Professional</li>
<li>Social Care Professional</li>
<li>Nurse or Caregiver</li>
<li>Medical or Allied Health Professional</li>
<li>Diversity and Inclusion (D&amp;I) Consultant</li>
<li>Employee Relations Specialist</li>
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<p>2 Weeks</p>
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<p>3 CPD Hours</p>
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<p>24/7 unlimited access with pre-recorded lectures.</p>
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Metropolitan School of Business & Management UK

Clinical Governance

NHS Management

Legal Practice Course (LPC)

Professional Skills Course (PSC)

Health & Social Care

Healthcare Marketing

Professional Certificate Course in UK Healthcare Regulations and Policies in London 2024

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Empower UK Employment Training

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

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<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
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Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Problem Solving Masterclass

<p>The <strong>Creative Problem Solving</strong> course offers an engaging and intellectually stimulating pathway into the world of innovative thinking and solution-finding. This course, structured into ten comprehensive modules, is tailored to empower you with the skills needed to approach problems with creativity and efficiency. Starting with the Problem Solving Method, it lays the groundwork for a deep understanding of systematic problem-solving techniques. As you move through the stages of information gathering and problem definition, the course fosters a mindset that looks beyond conventional solutions, encouraging a fresh perspective on problem-solving.</p>
<p>The heart of the course lies in its focus on brainstorming and generating solutions, spread across two insightful modules. These segments are designed not just to spur creative thought but also to equip you with practical tools for idea generation. The journey continues through the analytical process of sifting through potential solutions, culminating in the selection of the most viable option. The course rounds off with pragmatic steps for implementation, including planning, execution, and the crucial aspect of recording lessons learned, ensuring that each problem solved adds to a repository of experience and knowledge.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Develop a structured approach to solving problems creatively.</li>
<li>Enhance skills in gathering and interpreting relevant information.</li>
<li>Cultivate the ability to define problems clearly and accurately.</li>
<li>Learn innovative brainstorming techniques for solution generation.</li>
<li>Master the art of analyzing and selecting the most effective solutions.</li>
</ul>
<h3><b>Why choose this Creative Problem Solving<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Creative Problem Solving<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Professionals seeking to improve their problem-solving skills.</li>
<li>Team leaders and managers aiming to foster creative thinking in their teams.</li>
<li>Individuals interested in enhancing their analytical and decision-making abilities.</li>
<li>Entrepreneurs looking for innovative approaches to business challenges.</li>
<li>Students and lifelong learners aspiring to develop critical thinking skills.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Innovation Manager</strong> - £35,000 to £60,000</li>
<li><strong>Business Analyst</strong> - £30,000 to £50,000</li>
<li><strong>Project Manager</strong> - £33,000 to £55,000</li>
<li><strong>Strategy Consultant</strong> - £40,000 to £70,000</li>
<li><strong>Product Manager</strong> - £35,000 to £60,000</li>
<li><strong>Marketing Strategist</strong> - £28,000 to £50,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Creative Problem Solving</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning. This </span><span>course</span><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module One: The Problem Solving Method</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Problem Solving Method</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Two: Information Gathering</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Information Gathering</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Three: Problem Definition</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Definition</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Four: Preparing for Brainstorming</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Preparing for Brainstorming</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Five: Generating Solutions (I)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generating Solutions (I)</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Six: Generating Solutions (II)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Generating Solutions (II)</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Seven: Analyzing Solutions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Analyzing Solutions</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Eight: Selecting a Solution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Selecting a Solution</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Nine: Planning Your Next Steps</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning Your Next Steps</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Ten: Recording Lessons Learned</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recording Lessons Learned</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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