Ideas Into Action

Safeguarding

Accredited Safeguarding

General Admission

<p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text);">This session is aimed at vets new to the Welsh Government funded Animal Health and Welfare workshops programme, as well as those that have delivered workshops in the past but need a refresher session. It is one of the required steps for vets to become approved to deliver these workshops. Join us to learn about the modules that we offer and the format by which our workshops run. We will also provide some basic tips on how to run a successful workshop.</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);">Admin members of staff are also welcome to join us to learn about the functionality of the portal/site and the administrative work involved in running a workshop.</p>

This session is aimed at vets new to the Welsh Government funded Animal Health and Welfare workshops programme, as well as those that have delivered workshops in the past but need a refresher session. It is one of the required steps for vets to become approved to deliver these workshops. Join us to learn about the modules that we offer and the format by which our workshops run. We will also provide some basic tips on how to run a successful workshop.
Admin members of staff are also welcome to join us to learn about the functionality of the portal/site and the administrative work involved in running a workshop.

NADIS Lantra

AH&W Workshops Vet Training

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Administrators, implementers and managers who are responsible for implementing, configuring and administering Service Manager 9.30.</p>Overview<p>At the end of the course, you will be able to:? Describe Service Manager environment andarchitecture? Install the various components of Service Manager? Learn the various implementation options (i.e.default ports, load balancing, components)? Perform tasks and set-up activities that are generallyperformed prior to moving the system to Production.? Perform daily administrative tasks such asperforming backups and monitoring log files,background processor activity, email activity, andschedule record activity.? Perform weekly administrative tasks such asarchiving and purging data? Perform monthly administrative tasks such ascleaning up the audit record, monitoring serverperformance statistics? Perform quarterly and annual administrative taskssuch as regenerating the work and holiday schedulerecords.? Additional administrative tasks, such as importing orexporting records.RECOMMENDED</p><p>This class is targeted at system administrators responsible for the day to day management of the Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently.</p></div><div id="course-pills-2">This class is targeted at system administrators responsible for the day to day management of the<br /><br />Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently.</div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans SM320 - Service Manager 9.x Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the SM320 - Service Manager 9.x Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Service Manager

IT Service Management

Service Design Courses (SDC)

Site Management Safety Training Scheme (SMSTS)

Manager Training

Scrum Master Professional Certificate (SMPC)

SM320 - Service Manager 9.x Administration

<div id="course-pills-1">Duration<p>2.5 Days</p><p>15 CPD hours</p>This course is intended for<p>This course is designed for administrators who configure and manage web-based applications on WebSphere Application Server. Web administrators, application developers and deployers, security specialists, and application architects can also benefit from this course.Prerequisite(s)</p>Overview<p>After completing this course, you should be able to:Relate WebSphere Application Server to the WebSphere family of productsDescribe the features and standards in WebSphere Application Server V9Describe the use of WebSphere Application Server in cloud, hybrid cloud, and on-premises environmentsDescribe the architectural concepts that are related to WebSphere Application ServerAssemble and install server-side Java enterprise applicationsUse WebSphere administrative tools to configure and manage enterprise applicationsUse wsadmin scriptingConfigure WebSphere Application Server securityView performance information about server and application componentsTroubleshoot problems by using problem determination tools and log files</p><p>In this course, you learn how to configure and maintain IBM WebSphere Application Server V9 in a single-server environment.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Course introduction</li><li>WebSphere product family overview</li><li>WebSphere Application Server architecture - stand-alone</li><li>Exercise: Profile creation</li><li>WebSphere Application Server administrative console</li><li>Exercise: Exploring the administrative console</li><li>Introduction to the PlantsByWebSphere application</li><li>Application assembly</li><li>Exercise: Assembling an application</li><li>Application installation</li><li>Exercise: Installing an application</li><li>Problem determination</li><li>Exercise: Problem determination</li><li>Introduction to wsadmin and scripting</li><li>Exercise: Using wsadmin</li><li>WebSphere security</li><li>Exercise: Configuring WebSphere Application Server security</li><li>Exercise: Configuring application security</li><li>Performance monitoring</li><li>Exercise: Using the performance monitoring tools</li><li>Course summary</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans WA590 IBM WebSphere Application Server V9 Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the WA590 IBM WebSphere Application Server V9 Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft PL-900

AWS Certification

Microsoft AZ-900

AWS Certified Developer

AWS Certified Cloud Practitioner

Trainers Course

WA590 IBM WebSphere Application Server V9 Administration

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is intended for network administrators, operators, and engineers responsible for managing the normal day-to-day operation and administration of a BIG-IP application delivery network. This course presents the prerequisite knowledge for many other of F5's BIG-IP instructor-led training courses.</p>Overview<p>Getting started with the BIG-IP system<br />Traffic processing with BIG-IP Local Traffic Manager (LTM)<br />Using the TMSH (TMOS Shell) command line interface<br />Using NATs and SNATs<br />Monitoring application health and managing object status<br />Modifying traffic behavior with profiles, including SSL offload and re-encryption<br />Modifying traffic behavior with persistence, including source address affinity and cookie persistence<br />Troubleshooting the BIG-IP system, including logging (local, high-speed, and legacy remote logging), and using tcpdump<br />User roles and administrative partitions<br />vCMP concepts<br />Customizing application delivery with iRules</p><p>This course gives network administrators, network operators, and network engineers a functional understanding of the BIG-IP system as it is commonly deployed in an application delivery network. The course introduces students to the BIG-IP system, its configuration objects, how it processes traffic, and how typical administrative and operational activities are performed. The course includes lecture, hands-on labs, interactive demonstrations, and discussions.</p></div><div id="course-pills-2"><h4>Setting Up the BIG-IP System</h4><ul><li>Introducing the BIG-IP System</li><li>Initially Setting Up the BIG-IP System</li><li>Configuring the Management Interface</li><li>Activating the Software License</li><li>Provisioning Modules and Resources</li><li>Importing a Device Certificate</li><li>Specifying BIG-IP Platform Properties</li><li>Configuring the Network</li><li>Configuring Network Time Protocol (NTP) Servers</li><li>Configuring Domain Name System (DNS) Settings</li><li>Configuring High Availability Options</li><li>Archiving the BIG-IP Configuration</li><li>Leveraging F5 Support Resources and Tools</li></ul><h4>Traffic Processing Building Blocks</h4><ul><li>Identifying BIG-IP Traffic Processing Objects</li><li>Configuring Virtual Servers and Pools</li><li>Load Balancing Traffic</li><li>Viewing Module Statistics and Logs</li><li>Using the Traffic Management Shell (TMSH)</li><li>Understanding the TMSH Hierarchical Structure</li><li>Navigating the TMSH Hierarchy</li><li>Managing BIG-IP Configuration State and Files</li><li>BIG-IP System Configuration State</li><li>Loading and Saving the System Configuration</li><li>Shutting Down and Restarting the BIG-IP System</li><li>Saving and Replicating Configuration Data (UCS and SCF)</li></ul><h4>Using NATs and SNATs</h4><ul><li>Address Translation on the BIG-IP System</li><li>Mapping IP Addresses with NATs</li><li>Solving Routing Issues with SNATs</li><li>Configuring SNAT Auto Map on a Virtual Server</li><li>Monitoring for and Mitigating Port Exhaustion</li></ul><h4>Monitoring Application Health</h4><ul><li>Introducing Monitors</li><li>Types of Monitors</li><li>Monitor Interval and Timeout Settings</li><li>Configuring Monitors</li><li>Assigning Monitors to Resources</li><li>Managing Pool, Pool Member, and Node Status</li><li>Using the Network Map</li></ul><h4>Modifying Traffic Behavior with Profiles</h4><ul><li>Introducing Profiles</li><li>Understanding Profile Types and Dependencies</li><li>Configuring and Assigning Profiles</li><li>Introducing SSL Offload and SSL Re-Encryption</li><li>Managing Object State</li></ul><h4>Modifying Traffic Behavior with Persistence</h4><ul><li>Understanding the Need for Persistence</li><li>Introducing Source Address Affinity Persistence</li><li>Managing Object State</li></ul><h4>Administering the BIG-IP System</h4><ul><li>Configuring Logging</li><li>Legacy Remote Logging</li><li>Introducing High Speed Logging (HSL)</li><li>High-Speed Logging Filters</li><li>HSL Configuration Objects</li><li>Configuring High Speed Logging</li><li>Using TCPDUMP on the BIG-IP System</li><li>Leveraging the BIG-IP iHealth System</li><li>Viewing BIG-IP System Statistics</li><li>Defining User Roles and Administrative Partitions</li><li>Leveraging vCMP</li></ul><h4>Configuring High Availability</h4><ul><li>Introducing Device Service Clustering (DSC)</li><li>Preparing to Deploy a DSC Configuration</li><li>Configuring DSC Communication Settings</li><li>Establishing Device Trust</li><li>Establishing a Sync-Failover Device Group</li><li>Synchronizing Configuration Data</li><li>Exploring Traffic Group Behavior</li><li>Understanding Failover Managers and Triggers</li><li>Achieving Stateful Failover with Mirroring</li></ul></div>

CompTIA Network+

IT Certifications

LPIC-1:Linux Administrator

IT Networking Fundamentals

F5 Networks Administering BIG-IP

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for administrators who install, manage, and monitor IBMÂ© DataPower Gateway Appliances. The course is also relevant for developers who administer appliances.</p>Overview<p>Configure an appliance for its initial deployment<br />Download and upgrade the firmware on the DataPower appliances<br />Create and manage user accounts, groups, and domains<br />Configure Secure Sockets Layer (SSL) to and from DataPower Appliances<br />Troubleshoot and debug services by using the problem determination tools, logs, and probes that are provided with the DataPower appliance<br />Configure logging of messages to external locations</p><p>IBMÂ© DataPower Gateway Appliances are network devices that help secure, integrate, and optimize access to web, web services, mobile, and API workloads. Through instructor-led lectures and hands-on lab exercises, you learn how to run various administrative procedures, from initial installation and setup through ongoing maintenance of the appliances in production. You learn about the available management interfaces, such as the command-line interface (CLI), Web Management graphical interface, and XML Management Interface. You also learn how to use these interfaces to run various administrative tasks, such as upgrading firmware, running backup and restore operations, and configuring user accounts and domains. The course includes some information on upgrading firmware and working with DataPower hardware appliances.</p></div><div id="course-pills-2"><h4>Course introduction</h4><h4>DataPower deployment environments</h4><h4>Initial setup</h4><h4>Managing firmware</h4><h4>Exercise: Upgrading image firmware</h4><h4>DataPower administration overview</h4><h4>Using CLI and the XML Management Interface to configure appliance access</h4><h4>Exercise: Using the CLI and the XML Management Interface to manage DataPower appliances</h4><h4>DataPower services overview</h4><h4>Using the Web Management Blueprint Console to configure appliance access</h4><h4>Troubleshooting</h4><h4>Exercise: Using the troubleshooting tools to debug errors</h4><h4>DataPower cryptographic tools and SSL setup</h4><h4>Exercise: Securing connections with SSL</h4><h4>Logging and log targets</h4><h4>Exercise: Logging to an external system</h4><h4>Course summary</h4></div>

WE761 IBM Administration of IBM DataPower Gateway V7.6

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Network Administrators<br />Network security Administrators<br />Network Security Engineer<br />Network Defense Technicians<br />CND Analyst<br />Security Analyst<br />Security Operator<br />Anyone who involves in network operations</p>Overview<p>A dedicated focus on IoT security<br />Network virtualization practices for the remote workforce<br />Enhanced Cloud Security &amp; IoT and Operational Technology (OT) Modules<br />Introduction to threat intelligence<br />In-depth Attack Surface Analysis</p><p>Certified Network Defender (CND) is a vendor-neutral, hands-on, instructor-led comprehensive network security certification training program. It is a skills-based, lab intensive program based on the security education framework and work role task analysis presented by the National Infocomm Competency Framework (NICF) as well as a job-task analysis and cybersecurity education framework by the National Initiative of Cybersecurity Education (NICE). The course has also been mapped to global job roles and to the Department of Defense (DoD) job roles for system/network administrators.<br />The program prepares network administrators how to identify what parts of an organization need to be reviewed and tested for security vulnerabilities and how to reduce, prevent, and mitigate risks in the network. CND covers the protect, detect, respond and predict approach to network security.<br /></p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Network Attacks and Defense Strategies</li><li>Administrative Network Security</li><li>Technical Network Security</li><li>Network Perimeter Security</li><li>Endpoint Security-Windows Systems</li><li>Endpoint Security-Linux Systems</li><li>Endpoint Security- Mobile Devices</li><li>Endpoint Security-IoT Devices</li><li>Administrative Application Security</li><li>Data Security</li><li>Enterprise Virtual Network Security</li><li>Enterprise Cloud Network Security</li><li>Enterprise Wireless Network Security</li><li>Network Traffic Monitoring and Analysis</li><li>Network Logs Monitoring and Analysis</li><li>Incident Response and Forensic Investigation</li><li>Business Continuity and Disaster Recovery</li><li>Risk Anticipation with Risk Management</li><li>Threat Assessment with Attack Surface Analysis</li><li>Threat Prediction with Cyber Threat Intelligence</li></ul></div>

Certified in Cybersecurity (CC)

Cisco Certified Network Professional certification (CCNP)

Cisco Certified Entry Networking Technician (CCENT)

Certified Cyber Professional (CCP)

EC-Council Certified Network Defender (C|ND) v.2

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />• Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center.<br />• System and technical support engineers.<br />• Day 1 and Day 2 support personnel.<br />• Administrative and reporting personnel.</p>Overview<p>Upon completing this course, the learner will be able to meet these overall objectives:<br />• Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options.<br />• Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop.<br />• Understand requirements and configurations to implement IVR activity in Cisco Unified CVP.<br />• Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition.<br />• Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center.</p><p>Helps prepare learners to administer the Cisco Unified CCE v11.5 solution.</p></div><div id="course-pills-2"><h4>Cisco Unified Contact Center Enterprise Overview</h4><ul><li>Lesson 1: Presenting Cisco Unified Contact Center Enterprise</li><li>Lesson 2: Cisco Unified CCE Core Components</li><li>Lesson 3: Cisco Unified CCE Options</li><li>Lesson 4: Basic Call Flow Models</li></ul><h4>Basic ACD Configurations</h4><ul><li>Lesson 1: Configuring Cisco Unified Communications Manager</li><li>Lesson 2: Configuring Cisco Unified CVP</li><li>Lesson 3: Configuring Cisco Unified CCE</li><li>Lesson 4: Using Cisco Finesse</li><li>Lesson 5: Using Cisco Unified CCE Script Editor</li></ul><h4>Configuring Cisco Unified CVP for IVR Functionality</h4><ul><li>Lesson 1: Basic IVR Configurations</li><li>Lesson 2: Basic IVR Scripting using CVP Micro-Applications</li></ul><h4>Extended Functions</h4><ul><li>Lesson 1: ICM User Accounts and Feature Control Sets</li><li>Lesson 2: Using ICM Utilities</li><li>Lesson 3: Understanding ICM Variables</li><li>Lesson 4: Precision Routing</li><li>Lesson 5: Routing Calls from Cisco Unified CM</li><li>Lesson 6: Ring-No-Answer Routing</li></ul><h4>Cisco Unified CCE Reporting</h4><ul><li>Lesson 1: Introducing Cisco Unified Intelligence Center</li><li>Lesson 2: Running and Modifying CUIC Reports</li><li>Lesson 3: Creating CUIC Reports and Dashboards</li></ul></div>

Cisco Certified Network Associate (CCNA)

Cabin Crew Initial Training & Attestation (CCA)

Commercial & Contract Management Certification Program (CCM)

Cisco Certified Internetwork Expert (CCIE)

Cisco Unified Contact Center Enterprise Administration v11.5 (UCCE-A)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This basic course is designed for system administrators, system architects, application developers, quality assurance specialists, and technical sales and marketing professionals.</p>Overview<p>After completing this course, you should be able to:<br />Summarize current business drivers and the need for flexibility<br />Describe enterprise messaging and the capabilities it must provide<br />Identify the main ways that IBMÂ© MQ can impact application design<br />Describe the basic components of IBMÂ© MQ<br />Differentiate between point-to-point and IBMÂ© MQ cluster connectivity<br />Summarize queue manager and queue manager components administrative tasks<br />Contrast the architectural role of IBMÂ© MQ clusters and multiple instance queue managers<br />Describe the security provisions of IBMÂ© MQ and IBMÂ© MQ Advanced Message Security<br />Describe how IBMÂ© MQ is used as part of the communications infrastructure to: <br />Connect application environments, such as the World Wide Web, enterprise transaction systems, and database systems<br />Manage the distribution of publisher information to appropriate subscribers<br />Provide file transfer management with IBMÂ© MQ Managed File Transfer<br />Serve as a JMS provider<br />Interface with WebSphere Application Server<br />Store in-flight messages for IBMÂ© Integration Bus<br />Interact with z/OS applications<br />Facilitate connectivity to mobile environments with IBMÂ© MQ Telemetry<br />Describe the options for deployment to the Cloud</p><p>In this course, you learn about IBMÂ© MQ V9 basic components and the path that messages follow when they are exchanged between applications. You also learn how IBMÂ© MQ administrative responsibilities can include the management of topic-based publish/subscribe messaging, managed file transfer, and deployments to the cloud. Topics include an overview of the support that IBMÂ© MQ provides for security, publish/subscribe, high availability, administration, logging, auditing, managed file transfer, MQTT, and cloud options.</p></div><div id="course-pills-2"><h4>Course introduction</h4><h4>IBMÂ© MQ overview</h4><h4>IBMÂ© MQ basics</h4><h4>Messaging styles, topologies, and architecture overview</h4><h4>System administration overview</h4><h4>Security overview</h4><h4>Introduction to IBMÂ© MQ Managed File Transfer</h4><h4>Introduction to IBMÂ© MQ Telemetry and IBMÂ© MessageSight</h4><h4>Introduction to the IBMÂ© MQ Appliance</h4><h4>Expanding the scope of IBMÂ© MQ</h4><h4>Course summary</h4></div>

Information Management

PQMS

IBM MQ

WM103 IBM Technical Introduction to IBM MQ

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>System administrators</p>Overview<p>Prepare you to perform key administrative tasks in SAP BusinessObjects Business Intelligence platform to manage users, groups, and objects, and to distribute contents to users.</p><p>In this course, students perform key administrative tasks in SAP BusinessObjects Business Intelligence platform to manage users, groups, and objects, and to distribute contents to users.</p></div><div id="course-pills-2"><h4>SAP BusinessObjects Business Intelligence (BI) Platform</h4><ul><li>Identifying the Components of the SAP BusinessObjects Business Intelligence BI Platform</li></ul><h4>Content and Objects in the SAP BusinessObjects Business Intelligence (BI) Platform</h4><ul><li>Viewing and Modifying Objects in the BI Platform</li><li>Organizing Objects in the BI Platform</li><li>Searching for Content in the BI Platform</li></ul><h4>User and User Group Security in the SAP BusinessObjects Business Intelligence (BI) Platform</h4><ul><li>Setting Up Users and Groups</li><li>Administering Rights</li></ul><h4>Application Security in the SAP BusinessObjects Business Intelligence (BI) Platform</h4><ul><li>Managing Access to Applications</li><li>Securing Applications</li></ul><h4>Content Distribution Using Scheduling and Alerting</h4><ul><li>Scheduling Objects</li><li>Managing Instances</li><li>Managing Calendars</li><li>Managing Events</li><li>Configuring Alerts and Alerting</li></ul><h4>Publications and Publishing</h4><ul><li>Designing Publications</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BOE310 SAP BusinessObjects Business Intelligence Platform - Administration and Security training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BOE310 SAP BusinessObjects Business Intelligence Platform - Administration and Security course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Business Analytics & Intelligence

Oracle Business Intelligence

SAP Finance & Controlling

SAP Project

Microsoft BI

Business Intelligence (BI)

BOE310 SAP BusinessObjects Business Intelligence Platform - Administration and Security

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certification

Sccm

Microsoft Certified Technology Specialist (MCTS)

IT Manager

Microsoft Certified Trainer (MCT)

55348 Administering Microsoft Endpoint Configuration Manager

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking &lsquo;register&rsquo; below.</p><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(103, 106, 108);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(103, 106, 108);">Level One &ndash; Introduction to Medical Terminology.</p><blockquote style="color: rgb(103, 106, 108); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);">&ldquo;It&#39;s like a light has just been switched on and I now understand more of what I&#39;m doing!&rdquo; &ndash; Feedback from attendee of Level one course.</blockquote><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">The course covers the following topics:-</span><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><br fr-original-style="" style="box-sizing: border-box;"></p><ul style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><li fr-original-style="" style="box-sizing: border-box;">Basics of medical terminology &ndash; word building</li><li fr-original-style="" style="box-sizing: border-box;">Common Roots, prefixes and suffixes</li><li fr-original-style="" style="box-sizing: border-box;">Anatomy and physiology via a virtual tour of the body</li><li fr-original-style="" style="box-sizing: border-box;">Major bones of the body</li><li fr-original-style="" style="box-sizing: border-box;">Prescription writing and abbreviations</li><li fr-original-style="" style="box-sizing: border-box;">Classification of drugs</li><li fr-original-style="" style="box-sizing: border-box;">Common Abbreviations</li><li fr-original-style="" style="box-sizing: border-box;">Instruments and investigations</li><li fr-original-style="" style="box-sizing: border-box;">Medical Specialities and personnel</li><li fr-original-style="" style="box-sizing: border-box;">Blood tests</li></ul><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);">At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">All attendees are given a Certificate of Attendance and a comprehensive handout.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/tpzbsQuaZAY" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"><span class="fr-mk" style="display: none;">&nbsp;</span><span class="fr-mk" style="display: none;">&nbsp;</span></iframe></p><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h1 style="color: rgb(103, 106, 108); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(103, 106, 108);">Medical Terminology Training Courses</h1><p style="color: rgb(174, 174, 174); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(174, 174, 174);"></p><p style="color: rgb(174, 174, 174); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(174, 174, 174);">Established in 2006 and the UK&rsquo;s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. &nbsp;Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace.</p><p style="color: rgb(174, 174, 174); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(174, 174, 174);">Click &#39;more course information&#39; below to view further details of each of our courses.&nbsp;</p>

An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking ‘register’ below.





Level One – Introduction to Medical Terminology.
“It's like a light has just been switched on and I now understand more of what I'm doing!” – Feedback from attendee of Level one course.
This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.The course covers the following topics:-


Basics of medical terminology – word building
Common Roots, prefixes and suffixes
Anatomy and physiology via a virtual tour of the body
Major bones of the body
Prescription writing and abbreviations
Classification of drugs
Common Abbreviations
Instruments and investigations
Medical Specialities and personnel
Blood tests
At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games.

All attendees are given a Certificate of Attendance and a comprehensive handout.

Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology.







Medical Terminology Training Courses

Established in 2006 and the UK’s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace.
Click 'more course information' below to view further details of each of our courses. 

Mediterm Training

Medical Terminology

Medical Terminology Training Courses - Level 1

<p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">In this webinar, we will explore the powerful features and benefits of Cademy - the UK&#39;s largest education directory, and the all-in-one platform for hosting education services in-person and online.</span></p><p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Join us to:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Gain a comprehensive understanding of what Cademy is and how you can use it.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Discover how Cademy can streamline administrative tasks, saving you time and effort.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Learn effective strategies to leverage Cademy to reach a broader audience of learners.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Explore the various tools and functionalities offered by Cademy to enhance your teaching methods.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Hear success stories from educators who have achieved remarkable results using Cademy.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Receive practical tips and best practices for maximizing your impact as an educator through Cademy.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Don&#39;t miss this opportunity to unlock the potential of Cademy and take your teaching to new heights. Join us for an engaging webinar that will empower you to make a difference in education.</span></p>

In this webinar, we will explore the powerful features and benefits of Cademy - the UK's largest education directory, and the all-in-one platform for hosting education services in-person and online.


Join us to:
Gain a comprehensive understanding of what Cademy is and how you can use it.
Discover how Cademy can streamline administrative tasks, saving you time and effort.
Learn effective strategies to leverage Cademy to reach a broader audience of learners.
Explore the various tools and functionalities offered by Cademy to enhance your teaching methods.
Hear success stories from educators who have achieved remarkable results using Cademy.
Receive practical tips and best practices for maximizing your impact as an educator through Cademy.
Don't miss this opportunity to unlock the potential of Cademy and take your teaching to new heights. Join us for an engaging webinar that will empower you to make a difference in education.

Cademy

Learning & Development

Teaching

Education

Learning

In this webinar, we will explore the powerful features and benefits of Cademy - the UK's largest education directory, and the all-in-one platform for hosting education services in-person and online.

Cademy Demo Webinar: Discover How Cademy Can Help Your Education Business

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate.</p><p></p><p></p><p>This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.</p><p></p>Prerequisites<p>Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations.</p></div><div id="course-pills-2"><h3>1 - Configure Microsoft Entra ID</h3> <ul> <li>Describe Microsoft Entra ID benefits and features</li> <li>Describe Microsoft Entra concepts</li> <li>Compare Active Directory Domain Services to Microsoft Entra ID</li> <li>Select Microsoft Entra editions</li> <li>Implement Microsoft Entra join</li> <li>Implement Microsoft Entra self-service password reset</li> </ul> <h3>2 - Configure user and group accounts</h3> <ul> <li>Create user accounts</li> <li>Manage user accounts</li> <li>Create bulk user accounts</li> <li>Create group accounts</li> <li>Create administrative units</li> </ul> <h3>3 - Configure subscriptions</h3> <ul> <li>Identify Azure regions</li> <li>Implement Azure subscriptions</li> <li>Obtain an Azure subscription</li> <li>Identify Azure subscription usage</li> <li>Implement Microsoft Cost Management</li> <li>Apply resource tagging</li> <li>Apply cost savings</li> </ul> <h3>4 - Configure Azure Policy</h3> <ul> <li>Create management groups</li> <li>Implement Azure policies</li> <li>Create Azure policies</li> <li>Create policy definitions</li> <li>Create an initiative definition</li> <li>Scope the initiative definition</li> <li>Determine compliance</li> </ul> <h3>5 - Configure role-based access control</h3> <ul> <li>Implement role-based access control</li> <li>Create a role definition</li> <li>Create a role assignment</li> <li>Compare Azure roles to Microsoft Entra roles</li> <li>Apply role-based access control</li> <li>Review fundamental Azure RBAC roles</li> </ul> <h3>6 - Configure Azure resources with tools</h3> <ul> <li>Use the Azure portal</li> <li>Use Azure Cloud Shell</li> <li>Use Azure PowerShell</li> <li>Use Azure CLI</li> </ul> <h3>7 - Use Azure Resource Manager</h3> <ul> <li>Review Azure Resource Manager benefits</li> <li>Review Azure resource terminology</li> <li>Create resource groups</li> <li>Create Azure Resource Manager locks</li> <li>Reorganize Azure resources</li> <li>Remove resources and resource groups</li> <li>Determine resource limits</li> </ul> <h3>8 - Configure resources with Azure Resource Manager templates</h3> <ul> <li>Review Azure Resource Manager template advantages</li> <li>Explore the Azure Resource Manager template schema</li> <li>Explore the Azure Resource Manager template parameters</li> <li>Consider Bicep templates</li> <li>Review QuickStart templates</li> </ul> <h3>9 - Configure virtual networks</h3> <ul> <li>Plan virtual networks</li> <li>Create subnets</li> <li>Create virtual networks</li> <li>Plan IP addressing</li> <li>Create public IP addressing</li> <li>Associate public IP addresses</li> <li>Allocate or assign private IP addresses</li> </ul> <h3>10 - Configure network security groups</h3> <ul> <li>Implement network security groups</li> <li>Determine network security group rules</li> <li>Determine network security group effective rules</li> <li>Create network security group rules</li> <li>Implement application security groups</li> </ul> <h3>11 - Configure Azure DNS</h3> <ul> <li>Identify domains and custom domains</li> <li>Verify custom domain names</li> <li>Create Azure DNS zones</li> <li>Delegate DNS domains</li> <li>Add DNS record sets</li> <li>Plan for Azure Private DNS zones</li> <li>Review Azure Private DNS zone scenarios</li> </ul> <h3>12 - Configure Azure Virtual Network peering</h3> <ul> <li>Determine Azure Virtual Network peering uses</li> <li>Determine gateway transit and connectivity</li> <li>Create virtual network peering</li> <li>Extend peering with user-defined routes and service chaining</li> </ul> <h3>13 - Configure network routing and endpoints</h3> <ul> <li>Review system routes</li> <li>Identify user-defined routes</li> <li>Determine service endpoint uses</li> <li>Determine service endpoint services</li> <li>Identify private link uses</li> </ul> <h3>14 - Configure Azure Load Balancer</h3> <ul> <li>Determine Azure Load Balancer uses</li> <li>Implement a public load balancer</li> <li>Implement an internal load balancer</li> <li>Determine load balancer SKUs</li> <li>Create back-end pools</li> <li>Create health probes</li> <li>Create load balancer rules</li> </ul> <h3>15 - Configure Azure Application Gateway</h3> <ul> <li>Implement Azure Application Gateway</li> <li>Determine Azure Application Gateway routing</li> <li>Configure Azure Application Gateway components</li> </ul> <h3>16 - Configure storage accounts</h3> <ul> <li>Implement Azure Storage</li> <li>Explore Azure Storage services</li> <li>Determine storage account types</li> <li>Determine replication strategies</li> <li>Access storage</li> <li>Secure storage endpoints</li> </ul> <h3>17 - Configure Azure Blob Storage</h3> <ul> <li>Implement Azure Blob Storage</li> <li>Create blob containers</li> <li>Assign blob access tiers</li> <li>Add blob lifecycle management rules</li> <li>Determine blob object replication</li> <li>Upload blobs</li> <li>Determine Blob Storage pricing</li> </ul> <h3>18 - Configure Azure Storage security</h3> <ul> <li>Review Azure Storage security strategies</li> <li>Create shared access signatures</li> <li>Identify URI and SAS parameters</li> <li>Determine Azure Storage encryption</li> <li>Create customer-managed keys</li> <li>Apply Azure Storage security best practices</li> </ul> <h3>19 - Configure Azure Files and Azure File Sync</h3> <ul> <li>Compare storage for file shares and blob data</li> <li>Manage Azure file shares</li> <li>Create file share snapshots</li> <li>Implement Azure File Sync</li> <li>Identify Azure File Sync components</li> <li>Deploy Azure File Sync</li> </ul> <h3>20 - Configure Azure Storage with tools</h3> <ul> <li>Use Azure Storage Explorer</li> <li>Use the Azure Import/Export service</li> <li>Use the WAImportExport tool</li> <li>Use the AzCopy tool</li> </ul> <h3>21 - Configure virtual machines</h3> <ul> <li>Review cloud services responsibilities</li> <li>Plan virtual machines</li> <li>Determine virtual machine sizing</li> <li>Determine virtual machine storage</li> <li>Create virtual machines in the Azure portal</li> <li>Connect to virtual machines</li> </ul> <h3>22 - Configure virtual machine availability</h3> <ul> <li>Plan for maintenance and downtime</li> <li>Create availability sets</li> <li>Review update domains and fault domains</li> <li>Review availability zones</li> <li>Compare vertical and horizontal scaling</li> <li>Implement Azure Virtual Machine Scale Sets</li> <li>Create Virtual Machine Scale Sets</li> <li>Implement autoscale</li> <li>Configure autoscale</li> </ul> <h3>23 - Configure Azure App Service plans</h3> <ul> <li>Implement Azure App Service plans</li> <li>Determine Azure App Service plan pricing</li> <li>Scale up and scale out Azure App Service</li> <li>Configure Azure App Service autoscale</li> </ul> <h3>24 - Configure Azure App Service</h3> <ul> <li>Implement Azure App Service</li> <li>Create an app with App Service</li> <li>Explore continuous integration and deployment</li> <li>Create deployment slots</li> <li>Add deployment slots</li> <li>Secure your App Service app</li> <li>Create custom domain names</li> <li>Back up and restore your App Service app</li> <li>Use Azure Application Insights</li> </ul> <h3>25 - Configure Azure Container Instances</h3> <ul> <li>Compare containers to virtual machines</li> <li>Review Azure Container Instances</li> <li>Implement container groups</li> <li>Review the Docker platform</li> </ul> <h3>26 - Configure file and folder backups</h3> <ul> <li>Describe Azure Backup benefits</li> <li>Implement Backup Center for Azure Backup</li> <li>Configure Azure Recovery Services vault backup options</li> <li>Use the Microsoft Azure Recovery Services (MARS) agent</li> <li>Configure on-premises file and folder backups</li> </ul> <h3>27 - Configure virtual machine backups</h3> <ul> <li>Explore options to protect virtual machine data</li> <li>Create virtual machine snapshots in Azure Backup</li> <li>Set up Azure Recovery Services vault backup options</li> <li>Back up your virtual machines</li> <li>Restore your virtual machines</li> <li>Implement System Center DPM and Azure Backup Server</li> <li>Compare the MARS agent and Azure Backup Server</li> <li>Implement soft delete for your virtual machines</li> <li>Implement Azure Site Recovery</li> </ul> <h3>28 - Configure Azure Monitor</h3> <ul> <li>Describe Azure Monitor key capabilities</li> <li>Describe Azure Monitor components</li> <li>Define metrics and logs</li> <li>Identify monitoring data and tiers</li> <li>Describe activity log events</li> <li>Query the activity log</li> </ul> <h3>29 - Configure Azure alerts</h3> <ul> <li>Describe Azure Monitor alerts</li> <li>Manage Azure Monitor alerts</li> <li>Create alert rules</li> <li>Create action groups</li> </ul> <h3>30 - Configure Log Analytics</h3> <ul> <li>Determine Log Analytics uses</li> <li>Create a Log Analytics workspace</li> <li>Create Kusto (KQL) queries</li> <li>Structure Log Analytics queries</li> </ul> <h3>31 - Configure Network Watcher</h3> <ul> <li>Describe Azure Network Watcher features</li> <li>Review IP flow verify diagnostics</li> <li>Review next hop diagnostics</li> <li>Visualize the network topology</li> </ul></div>

Microsoft Virtual Academy (MVA)

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

AZ-104T00 Microsoft Azure Administrator

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			<p>Excellent organisational skills can prove advantageous in many areas of life, including personal and professional areas. Getting Organized can enhance a person's general productivity, project management, and can also have an impact on his memory and recognition skills. These skills cannot be gained overnight - it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organised. This course will supply you the necessary tools for developing better Organizational Skills. Through this course, you will confront improved productivity, greater management, and an overall improvement in professional growth. Every day people waste infinite amounts of time looking for items. So stop looking for those precious items, and start knowing where they are by getting organised.</p>
<h3><b>Course Highlights</b></h3>
<p><b>Administrative Skills Developing Diploma</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed </span><b>Administrative Skills Developing Diploma</b><span> into </span><b>13</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>11 hours, 40 minutes</b><span> hours and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Administrative Skills Developing Diploma</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Administrative Skills Developing Diploma </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Administrative Skills Developing Diploma</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Remove the Clutter</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Prioritize</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Four - Scheduling Your Time</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Five - To Do Lists</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Paper and Paperless Storage</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Organization in Your Work Area</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Tools to Fight Procrastination</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Organizing Your Inbox</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Avoid the Causes of Disorganization</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Discipline is the Key to Stay Organized</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Activities</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Administrative Skills Developing Diploma- Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam-  Administrative Skills Developing Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam-  Administrative Skills Developing Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Office Skills & Productivity

Office Skills

Office Management

Organisational Skills

Professional Skills Course (PSC)

Office Administration

Administrative Skills Developing Diploma

<p><strong>Are you looking to improve your current abilities or make a career move? Our unique Hotel Management &amp; Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course.</strong></p><p>Students can expect to complete this Hotel Management &amp; Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.</p><p>This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course.</p><p>With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career.</p><p>Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.</p> <p>The Hotel Management &amp; Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you.</p><p>Start your learning journey with this course straight away and take a step forward in securing a better future!</p><p><strong>Why should you choose this course with Academy for Health &amp; Fitness?</strong></p><ul><li>Opportunity to earn a certificate accredited by<strong> CPD </strong>after completing this course</li><li><strong>Student ID </strong>card with amazing discounts - completely for <strong> FREE!</strong> (£10 postal charges will be applicable for international delivery)</li><li>Globally accepted standard structured lesson planning</li><li>Innovative and engaging contents and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete this program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>Curriculum of this Course:</strong></p><p>Our course consists of the following learning modules:</p><p><strong>Introduction to the Course</strong></p><ul><li>Course Objectives</li></ul><p><strong>Module 01: An Overview of Hotel Reception</strong></p><ul><li>Customer Service Duties</li><li>Financial Duties</li><li>Overlap with Concierge</li><li>Required Skills</li><li>Promotion Potential</li><li>Essential Skills for a Receptionist</li><li>Hotel Receptionist Training</li><li>Basic Training</li><li>Technology Training</li><li>Other Duties</li><li>Length of Training</li><li>Become a Successful Hotel Receptionist</li><li>Learning About the Role</li><li>Gaining Experience</li><li>Finding a Job</li><li>Career Path</li><li>Ideal Skills</li><li>Working Hours, Patterns and Environment</li><li>Career Path and Progression</li></ul><p><strong>Module 02: Hotel Reception Standard Procedures</strong></p><ul><li>Standard Operating Procedures</li><li>Most Common Tasks in The Hotel Reception</li><li>Guest Registration and Check in Process</li><li>Email Bookings</li><li>Pre-Arrival Checks</li></ul><p><strong>Module 03: Customer Service in Hotel Reception</strong></p><ul><li>Customer Service</li><li>High Quality Customer Service</li></ul><p><strong>Module 04: Communication Skills Required for Hotel Reception</strong></p><ul><li>The Importance of Effective Communication</li><li>Verbal Communication</li><li>Visual Communication</li><li>Benefits of Effective Communication in the Hotel Industry</li><li>Conduct Staff Training</li><li>Results of Great Communication Skills</li><li>Importance of Front Office Communication</li><li>Interdepartmental Communication</li><li>Switchboard Operators</li><li>Do's and Don'ts of Hotel Communication</li><li>Essential Attributes of Front Office Staff</li><li>Effective Speaking</li><li>The Effect of Breath on Voice and Speech</li><li>Vocal Production</li></ul><p><strong>Module 05: Telephone Handling in a Hotel</strong></p><ul><li>Call Handling</li><li>Greeting the Call</li><li>Blind Transfer</li><li>Reservation Enquiries</li><li>Ending the Call</li><li>For Reservations</li><li>For General Enquiries</li><li>Build Telephone Skills for Telephone Operators</li><li>Telephone Systems for Hotels</li><li>An Intelligent, Affordable Phone System for Your Hotel</li><li>Enhancing Your Guests' Experience</li><li>Supporting Different Users</li><li>Drive Down Voice and Data Costs</li><li>Increasing Your Revenue</li></ul><p><strong>Module 06: How to Handle Difficult Hotel Guests</strong></p><ul><li>Dealing with Stressful Situations</li><li>Dealing with the Noise Issue</li><li>Patience Is the Key</li><li>How to Deal with An Angry Hotel Customer</li><li>Follow Up</li><li>The Bottom Line</li></ul><p><strong>Module 07: Administrative Skills as a Hotel Receptionist</strong></p><ul><li>Skills</li><li>Why Organizational Skills Are Important</li></ul><p><strong>Module 08: Computer Skills and Programs</strong></p><ul><li>Top Computer Skills</li></ul><p><strong>Module 09: Brand Standards in the Hospitality World</strong></p><ul><li>Introduction to Branding in the Hospitality Industry</li><li>The Importance of Branding to Your Hospitality Business</li><li>Building Your Brand</li><li>Target Whom You Want to Serve</li><li>Give Customers a Great Experience at Every Point of Contact</li></ul><p><strong>Module 10: Being a Team Player: Working with Other Hotel Departments</strong></p><ul><li>Important Aspects to Encourage Teamwork in Hospitality</li><li>Qualities that Make a Good Team Player Great</li><li>Characteristics of a Great Team Player</li></ul><p><strong>Module 11: Safety and Security in the Hotel</strong></p><ul><li>Use Intelligent Access Control Systems</li><li>Move to Mobile Keys</li><li>Install Advanced Surveillance Technology</li><li>Train Employees to Know Safety Procedures</li><li>Keep Your Guests Informed</li><li>Tighten Cyber Security</li><li>Some Ways to Help Boost Hotel Security for Guests and Employees</li><li>Safety and Security of Guests, Employees and Assets</li><li>Bomb Threat Security</li><li>Safety and Security Measures for Women Hotel Guests</li><li>Safety Issues</li><li>Fire in Hotel</li></ul><p><strong>Module 12: Sales and Marketing as a Hotel Receptionist</strong></p><ul><li>Selling Techniques</li><li>Brainstorming areas for promotion</li><li>Sales Skills</li><li>Tools for Marketing Your Hospitality Business</li></ul><p><strong>Module 13: Dressing the Part: Creating the Professional Look in Hospitality</strong></p><ul><li>Dressing for a Hospitality Job</li><li>What to Wear for a Restaurant Job</li><li>What to Wear for a Hotel Job</li><li>What to Wear for a Resort or Spa Job</li><li>What to Wear to a Hospitality Interview</li></ul><p><strong>Module 14: Keeping Stress Under Control on the Job</strong></p><ul><li>Stress in the Workplace</li><li>When is Workplace Stress Too Much?</li><li>How Managers or Employers Can Reduce Stress at Work</li></ul><p><strong>Module 15: Legal Issues in Hospitality</strong></p><ul><li>Hotels Laws UK</li><li>Importance of Knowledge of Laws in The Hospitality Industry</li><li>How OSHA Regulations Affect the Hotel Business</li></ul><p><strong>Module 16: The Future for Hotel Receptionists</strong></p><ul><li>The Role of the Hotel Receptionist</li><li>Skills of a Good Receptionist</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course.</p><p><strong>Show off Your New Skills With a Certification of Completion</strong></p><p>The learners have to successfully complete the assessment of this course to achieve the <strong>CPD</strong> accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Hotel Management &amp; Administrative Skills Course Right for You?</strong></p><p>This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter.</p><p>This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no previous knowledge requirements for the Hotel Management &amp; Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p><p>Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Hotel Management &amp; Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.</p>
                        </div>

Academy for Health and Fitness

Hotel Management & Administrative Skills

<p><strong>The Office &amp; Administrative Skills Training course is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain a professional certificate after completing the course. Enrol now for a limited-time discounted price.</strong></p><p>Like all the courses of One Education, this Office &amp; Administrative Skills Training course too is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very quickly.</p><p>We don't just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support.</p><p>Our expert instructors are always available to answer all your questions and make your learning experience exquisite.</p><p><strong>Why People Love And Enrol In This Course From One Education</strong></p><ul><li>24/7 access to the course for 12 months</li><li>Study at your own pace</li><li>Full Tutor support on weekdays (Monday - Friday)</li><li>Efficient assessment and instant results</li></ul><p>Here at One Education, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. We aim always to provide value to our learners with quality courses.</p><p>Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this Office &amp; Administrative Skills Training.</p><p>The certification that you will receive upon completing this course will help to boost your resume and will help you stand out among your peers in the competitive job market.Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from One Education. <strong>Enrol now!</strong></p><p><strong>Course Curriculum</strong></p><p>This course is designed with the following modules:</p><p><strong>Module 1: Personal Assistant</strong></p><ul><li>Working with Your Manager</li><li>Administrative Soft Skills</li><li>Effective Time Management</li><li>Meeting Management</li><li>Tools of the Trade</li><li>Being an Effective Gatekeeper</li><li>Organizational Skills</li><li>Confidentiality Guidelines</li><li>Special Tasks</li></ul><p><strong>Module 2: Admin Support</strong></p><ul><li>Getting Organized</li><li>Managing Time</li><li>Getting It All Done On Time</li><li>Special Tasks</li><li>Verbal Communication Skills</li><li>Non-Verbal Communication Skills</li><li>Empowering Yourself</li><li>The Team of Two</li><li>Taking Care of Yourself</li></ul><p><strong>Module 3: Administrative Management</strong></p><ul><li>Why Your Office Needs Administrative Procedures</li><li>Gathering the Right Tools</li><li>Identifying Procedures to Include</li><li>Top Five Procedures to Record</li><li>What to Include in Your Binder</li><li>Organizing Your Binder</li><li>What Not to Include in the Procedure Guide</li><li>Share Office Procedure Guide</li><li>Successfully Executing the Guide</li></ul><p><strong>Module 4: Organisational Skills</strong></p><ul><li>Remove the Clutter</li><li>Prioritize</li><li>Scheduling Your Time</li><li>To-Do Lists</li><li>Paper and Paperless Storage</li><li>Organization in Your Work Area</li><li>Tools to Fight Procrastination</li><li>Organizing Your Inbox</li><li>Avoid the Causes of Disorganization</li><li>Discipline is the Key to Stay Organized</li></ul><p><strong>Module 5: Telephone Etiquette</strong></p><ul><li>Aspects of Phone Etiquette</li><li>Using Proper Phone Language</li><li>Eliminate Phone Distractions</li><li>Inbound Calls</li><li>Outbound Calls</li><li>Handling Rude or Angry Callers</li><li>Handling Interoffice Calls</li><li>Methods of Training Employees</li><li>Correcting Poor Telephone Etiquette</li></ul><p><strong>Module 6: Business Writing</strong></p><ul><li>Working with Words</li><li>Constructing Sentences</li><li>Creating Paragraphs</li><li>Writing Meeting Agendas</li><li>Writing E-mails</li><li>Writing Business Letters</li><li>Writing Proposals</li><li>Writing Reports</li><li>Other Types of Documents</li><li>Proofreading and Finishing</li></ul><p><strong>Module 7: Time Management</strong></p><ul><li>Setting SMART Goals</li><li>Prioritizing Your Time</li><li>Planning Wisely</li><li>Tackling Procrastination</li><li>Crisis Management</li><li>Organizing Your Workspace</li><li>Delegating Made Easy</li><li>Setting a Ritual</li><li>Meeting Management</li><li>Alternatives to Meetings</li></ul><p><strong>Module 8: Body Language and Effective Communication</strong></p><ul><li>Communicating with Body Language</li><li>Reading Body Language</li><li>Body Language Mistakes</li><li>Gender Differences</li><li>Nonverbal Communication</li><li>Facial Expressions</li><li>Body Language in Business</li><li>Lying and Body Language</li><li>Improve Your Body Language</li><li>Matching Your Words to Your Movement</li></ul><p><strong>Module 9: Meeting Management</strong></p><ul><li>Planning and Preparing</li><li>Setting up the Meeting Space</li><li>Electronic Options</li><li>Meeting Roles and Responsibilities</li><li>Chairing a Meeting</li><li>Dealing with Disruptions</li><li>Taking Minutes</li><li>Making the Most of Your Meeting</li></ul><p><strong>Module 10: Microsoft Excel</strong></p><ul><li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter Cell Data</li><li>Use Excel Help</li><li>Create Worksheet Formulas</li><li>Insert Functions</li><li>Reuse Formulas and Functions</li><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Search for and Replace Data</li><li>Use Proofing and Research Tools</li><li>Apply Text Formats</li><li>Apply Number Format</li><li>Align Cell Contents</li><li>Apply Styles and Themes</li><li>Apply Basic Conditional Formatting</li><li>Create and Use Templates</li><li>Preview and Print a Workbook</li><li>Set Up the Page Layout</li><li>Configure Headers and Footers</li><li>Manage Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul><p><strong>Module 11: PowerPoint Basic</strong></p><ul><li>Customize the User Interface</li><li>Set PowerPoint 2016 Options</li><li>Modify Slide Masters and Slide Layouts</li><li>Add Headers and Footers</li><li>Modify the Notes Master and the Handout Master</li><li>Create SmartArt</li><li>Modify SmartArt</li><li>Write Math Equations</li><li>Add Audio to a Presentation</li><li>Add Video to a Presentation</li><li>Customize Animations and Transitions</li><li>Review a Presentation</li><li>Store and Share Presentations on the Web</li><li>Annotate a Presentation</li><li>Set Up a Slide Show</li><li>Create a Custom Slide Show</li><li>Add Hyperlinks and Action Buttons</li><li>Record a Presentation</li><li>Secure a Presentation</li><li>Broadcast a Slide Show</li><li>Create a Video or a CD</li></ul><p><strong>Method of Assessment</strong></p><p>To assess your learning of this office administration skills course, you have to participate in an automated multiple-choice question exam. Upon successful completion, you'll be qualified for certificates on Office &amp; Administrative Skills Training.</p><p>Also, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Anyone interested in this topic</li><li>People already working in this field and want to polish their knowledge and skill.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific prerequisites to enrol in this Office &amp; Administrative Skills Training. Anyone and everyone can take this course.</p><p>This is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!</p><p>All you need is a passion for learning, literacy, and to be over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Office &amp; Administrative Skills Training will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This course also increases your competency to be eligible for promotions at work.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p><strong>CPD Accredited Certification from One Education</strong></p><ul><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul> </div>

                        </div>

One Education

Office & Administrative Skills Course

Business Administration

Business Admin

Administrative Skills Training Bundle

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.</p><p></p><p></p><p>This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.</p><p></p>Prerequisites<p></p><li>Experience with managing Windows Server operating system and Windows Server workloads in on-premises scenarios, including AD DS, DNS, DFS, Hyper-V, and File and Storage Services  </li><li>Experience with common Windows Server management tools (implied in the first prerequisite).  </li><li>Basic knowledge of core Microsoft compute, storage, networking, and virtualization technologies (implied in the first prerequisite).  </li><li>Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP)  </li><li>Experience working with and an understanding of Microsoft Hyper-V and basic server virtualization concepts  </li><li>Basic experience with implementing and managing IaaS services in Microsoft Azure  </li><li>Basic knowledge of Azure Active Directory  </li><li>Experience working hands-on with Windows client operating systems such as Windows 10 or Windows 11  </li><li>Basic experience with Windows PowerShell<p></p></li></div><div id="course-pills-2"><h3>1 - Introduction to AD DS</h3> <ul> <li>Define AD DS</li> <li>Define users, groups, and computers</li> <li>Define AD DS forests and domains</li> <li>Define OUs</li> <li>Manage objects and their properties in AD DS</li> </ul> <h3>2 - Manage AD DS domain controllers and FSMO roles</h3> <ul> <li>Deploy AD DS domain controllers</li> <li>Maintain AD DS domain controllers</li> <li>Manage the AD DS Global Catalog role</li> <li>Manage AD DS operations masters</li> <li>Manage AD DS schema</li> </ul> <h3>3 - Implement Group Policy Objects</h3> <ul> <li>Define GPOs</li> <li>Implement GPO scope and inheritance</li> <li>Define domain-based GPOs</li> <li>Create and configure a domain-based GPO</li> <li>Define GPO storage</li> <li>Define administrative templates</li> </ul> <h3>4 - Manage advanced features of AD DS</h3> <ul> <li>Create trust relationships</li> <li>Implement ESAE forests</li> <li>Monitor and troubleshoot AD DS</li> <li>Create custom AD DS partitions</li> </ul> <h3>5 - Implement hybrid identity with Windows Server</h3> <ul> <li>Select a Microsoft Entra integration model</li> <li>Plan for Microsoft Entra integration</li> <li>Prepare on-premises Active Directory for directory synchronization</li> <li>Install and configure directory synchronization with Microsoft Entra Connect</li> <li>Implement Seamless Single Sign-On</li> <li>Enable Microsoft Entra login in for Windows VM in Azure</li> <li>Describe Microsoft Entra Domain Services</li> <li>Implement and configure Microsoft Entra Domain Services</li> <li>Manage Windows Server 2019 in a Microsoft Entra Domain Services environment</li> <li>Create and configure a Microsoft Entra Domain Services instance</li> <li>Join a Windows Server VM to a managed domain</li> </ul> <h3>6 - Deploy and manage Azure IaaS Active Directory domain controllers in Azure</h3> <ul> <li>Select an option to implement directory and identity services using Active Directory Domain Services in Azure</li> <li>Deploy and configure Active Directory Domain Services domain controllers in Azure VMs</li> <li>Install a replica Active Directory domain controller in an Azure VM</li> <li>Install a new Active Directory forest on an Azure VNet</li> </ul> <h3>7 - Perform Windows Server secure administration</h3> <ul> <li>Define least privilege administration</li> <li>Implement delegated privileges</li> <li>Use privileged access workstations</li> <li>Use jump servers</li> </ul> <h3>8 - Describe Windows Server administration tools</h3> <ul> <li>Explore Windows Admin Center</li> <li>Use Server Manager</li> <li>List Remote Server Administration Tools</li> <li>Use Windows PowerShell</li> <li>Use Windows PowerShell to remotely administer a server</li> </ul> <h3>9 - Perform post-installation configuration of Windows Server</h3> <ul> <li>List the available post-installation configuration tools</li> <li>Configure Server Core using Sconfig</li> <li>Use DSC to configure Windows Server</li> <li>Perform post-installation configuration with Windows Admin Center</li> <li>Configure a server with answer files</li> </ul> <h3>10 - Just Enough Administration in Windows Server</h3> <ul> <li>Explain the concept of Just Enough Administration (JEA)</li> <li>Define role capabilities for a JEA endpoint</li> <li>Create a session configuration file to register a JEA endpoint</li> <li>Describe how JEA endpoints work to limit access to a PowerShell session</li> <li>Create and connect to a JEA endpoint</li> <li>Demonstration: Connect to a JEA endpoint</li> </ul> <h3>11 - Administer and manage Windows Server IaaS Virtual Machine remotely</h3> <ul> <li>Select the appropriate remote administration tool</li> <li>Manage Windows Virtual Machines with Azure Bastion</li> <li>Create an Azure Bastion host</li> <li>Configure just-in-time administration</li> </ul> <h3>12 - Manage hybrid workloads with Azure Arc</h3> <ul> <li>Describe Azure Arc</li> <li>Onboard Windows Server instances</li> <li>Connect hybrid machines to Azure from the Azure portal</li> <li>Use Azure Arc to manage Windows Server instances</li> <li>Restrict access with RBAC</li> </ul> <h3>13 - Configure and manage Hyper-V</h3> <ul> <li>Define Hyper-V</li> <li>Define Hyper-V Manager</li> <li>Configure Hyper-V hosts using best practices</li> <li>Configure Hyper-V networking</li> <li>Assess advanced Hyper-V networking features</li> <li>Define nested virtualization</li> </ul> <h3>14 - Configure and manage Hyper-V virtual machines</h3> <ul> <li>List the virtual machine configuration versions</li> <li>List the virtual machine generation versions</li> <li>List available VHD formats and types</li> <li>Create and configure VMs</li> <li>Determine storage options for VMs</li> <li>Define shared VHDs and VHD Sets</li> <li>Implement guest clusters using shared VHDX</li> </ul> <h3>15 - Secure Hyper-V workloads</h3> <ul> <li>Define guarded fabric</li> <li>Define the Host Guardian Service</li> <li>Explore TPM-trusted attestation</li> <li>Define KPS</li> <li>Determine key features of shielded VMs</li> <li>Compare encryption-supported and shielded VMs in a guarded fabric</li> <li>Implement a shielded VM</li> </ul> <h3>16 - Run containers on Windows Server</h3> <ul> <li>Define containers</li> <li>List the differences between containers and VMs</li> <li>Define Windows Server and Hyper-V containers and isolation modes</li> <li>Explore Docker</li> <li>Prepare a Windows Server 2019 host for container deployment</li> <li>Security, Storage, and Networking with Windows containers</li> </ul> <h3>17 - Orchestrate containers on Windows Server using Kubernetes</h3> <ul> <li>Define orchestration</li> <li>Define Kubernetes</li> <li>Deploy Kubernetes resources</li> <li>Create a Kubernetes cluster on Windows</li> <li>Define Azure Arc</li> <li>Connect an Azure Arc-enabled Kubernetes cluster to Azure Arc</li> </ul> <h3>18 - Plan and deploy Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure compute</li> <li>Describe Virtual Machine storage</li> <li>Deploy Azure Virtual Machines</li> <li>Create a windows Virtual Machine using the portal</li> <li>Create a windows Virtual Machine using Azure CLI</li> <li>Deploy Azure Virtual Machines using templates</li> <li>Describe additional management optimization options</li> </ul> <h3>19 - Customize Windows Server IaaS Virtual Machine images</h3> <ul> <li>Create a generalized image</li> <li>Create a new Virtual Machine from a managed image</li> <li>Create a managed image of a generalized virtual machine in Azure</li> <li>Create a Virtual Machine from a managed image</li> <li>Implement Azure Image Builder</li> <li>Create a windows Virtual Machine using Azure Image Builder template</li> <li>Create a Windows Virtual Machine with Azure Image Builder using PowerShell</li> </ul> <h3>20 - Automate the configuration of Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure Automation</li> <li>Implement Azure Automation with DSC</li> <li>Remediate noncompliant servers</li> <li>Describe Custom Script Extensions</li> <li>Configure a Virtual Machine by using DSC</li> </ul> <h3>21 - Deploy and manage DHCP</h3> <ul> <li>Use DHCP to simplify IP configuration</li> <li>Install and configure the DHCP role</li> <li>Configure DHCP options</li> <li>Configure DHCP scopes</li> <li>Select DHCP high availability options</li> <li>Implement DHCP Failover</li> </ul> <h3>22 - Implement Windows Server DNS</h3> <ul> <li>Explore the DNS architecture</li> <li>Work with DNS zones and records</li> <li>Install and configure the DNS role</li> <li>Implement DNS forwarding</li> </ul> <h3>23 - Implement IP Address Management</h3> <ul> <li>Define IP Address Management</li> <li>Deploy IP Address Management</li> <li>Administer IP Address Management</li> <li>Configure IP Address Management options</li> <li>Manage DNS zones with IP Address Management</li> <li>Manage DHCP servers with IP Address Management</li> <li>Use IP Address Management to manage IP addressing</li> </ul> <h3>24 - Implement remote access</h3> <ul> <li>Examine the remote access options in Windows Server</li> <li>Select and set up VPNs</li> <li>Use NPS to create and enforce network access policies</li> <li>Plan and implement NPS</li> <li>Deploy a PKI for remote access</li> <li>Use WAP as a reverse web proxy</li> </ul> <h3>25 - Implement hybrid network infrastructure</h3> <ul> <li>Describe Azure network topologies</li> <li>Implement Azure VPN options</li> <li>Create a route-based VPN gateway using the Azure portal</li> <li>Implement Azure ExpressRoute</li> <li>Configure Azure Virtual WAN</li> <li>Implement DNS in hybrid environments</li> </ul> <h3>26 - Implement DNS for Windows Server IaaS VMs</h3> <ul> <li>Understand Azure DNS</li> <li>Implement Azure DNS</li> <li>Create an Azure DNS zone and record using the Azure portal</li> <li>Implement DNS with Azure IaaS virtual machines</li> <li>Implement split-horizon DNS in Azure</li> <li>Troubleshoot DNS</li> </ul> <h3>27 - Implement Windows Server IaaS VM IP addressing and routing</h3> <ul> <li>Implement a virtual network</li> <li>Implement IaaS VM IP addressing</li> <li>Assign and manage IP addresses</li> <li>Configure a private IP address for a virtual machine using the Azure portal</li> <li>Create a virtual machine with a static public IP address using the Azure portal</li> <li>Implement IaaS virtual machine IP routing</li> <li>Implement IPv6 for Windows Server IaaS virtual machines</li> </ul> <h3>28 - Manage Windows Server file servers</h3> <ul> <li>Define the Windows Server file system</li> <li>List the benefits and uses of File Server Resource Manager</li> <li>Define SMB and its security considerations</li> <li>Configure SMB protocol</li> <li>Define Volume Shadow Copy Service</li> </ul> <h3>29 - Implement Storage Spaces and Storage Spaces Direct</h3> <ul> <li>Define the Storage Spaces architecture and its components</li> <li>List the functionalities, benefits, and use cases of Storage Spaces</li> <li>Implement Storage Spaces</li> <li>List the functionalities, components, benefits, and use cases of Storage Spaces Direct</li> <li>Implement Storage Spaces Direct</li> </ul> <h3>30 - Implement Windows Server Data Deduplication</h3> <ul> <li>Define the architecture, components, and functionality of Data Deduplication</li> <li>Define the use cases and interoperability of Data Deduplication</li> <li>Implement Data Deduplication</li> <li>Manage and maintain Data Deduplication</li> </ul> <h3>31 - Implement Windows Server iSCSI</h3> <ul> <li>List the functionalities, components, and use cases of iSCSI</li> <li>List the considerations for implementing iSCSI</li> <li>Implement iSCSI</li> <li>Configure high availability for iSCSI</li> </ul> <h3>32 - Implement Windows Server Storage Replica</h3> <ul> <li>List the functionalities and components of Storage Replica</li> <li>Examine the prerequisites for implementing Storage Replica</li> <li>Implement Storage Replica by using Windows Admin Center</li> <li>Implement Storage Replica by using Windows PowerShell</li> </ul> <h3>33 - Implement a hybrid file server infrastructure</h3> <ul> <li>Describe Azure File services</li> <li>Configure Azure Files</li> <li>Configure connectivity to Azure Files</li> <li>Describe Azure File Sync</li> <li>Implement Azure File Sync</li> <li>Deploy Azure File Sync</li> <li>Deploy Azure File Sync 2</li> <li>Manage cloud tiering</li> <li>Migrate from DFSR to Azure File Sync</li> </ul></div>

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