Name: COSHH - CPD Accredited
Price: 25 GBP
Availability: InStock

<div>
	<h3><strong>Description:</strong></h3>
<p><span>Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. You need knowledge to separate the great from the good, and the skills and tools to hire successful candidates.</span></p>
<p><span> If a company spends considerable money recruiting, interviewing, and perhaps even relocating employees, it makes good sense to go one step further and make the new employees feel like they made a good decision to come to this company. </span></p>
<p><span>To have a successful business you have to deal with some human resource issues and you need to know the necessity of On-boarding program too.</span></p>
<p><span>This HR &amp; Recruitment Level 3 Diploma is the full package where you can develop you skills.</span></p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li><span>Analyse the most recent issues for the human resource field as well as for the altering role of supervisors and managers with regard to HR functions. </span></li>
<li><span>Learn to write job specifications as well as recognize the crucial skills</span></li>
<li><span>Apply methods of finding, selecting, and preserving the best people through behavioral description interviewing methodologies</span></li>
<li><span>Have new employees so that they can commence with a fresh beginning</span></li>
<li><span>Realise compensation as well as benefits </span></li>
<li><span>Get along with a healthy employee relation </span></li>
<li><span>Transform the performance appraisals a cooperative technique.</span></li>
<li>How to identify the prices sustained by an organization so as to cope with a false hiring decision is made</li>
<li>Routes to improvise a just and consistent interviewing scheme in order to employ employee</li>
<li>Learn how to get prepared for finer job advertisements and apply a variety of markets</li>
<li>The way you can make a progress for a job analysis as well as position profile</li>
<li>Learn how to implement traditional, behavioral, goal oriented, holistic, as well as circumstantial (critical event for example) interview related queries</li>
<li>The communication competency crucial for an expert recruiter</li>
<li>Learn how to interview proficiently the tough applicants</li>
<li>Paths to review references in a more adept manner</li>
<li>The basic employment as well as the human rights laws affecting the recruiting procedures.</li>
<li>Learn the significance of an orientation program and its value for an organisation</li>
<li>Know about the role of the human resource department for the orientation program</li>
<li>Learn the ways the commitment curve impacts the new employees as well as the managers</li>
<li>Get to know the things that the companies can do in case of delivering their pledge to the new employees</li>
<li>Know the critical elements of productive employee training</li>
<li>Knowing the importance of keeping an employee handbook for the fresh and sustainable employees for a longer-term</li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>HR &amp; Recruitment Level 3 Diploma </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> HR &amp; Recruitment Level 3 Diploma</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module -1</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Defining Human Resources</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performing a Skills Inventory</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Forecasting Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Job Analysis</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying Job Competencies</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Position Profiles and Job Descriptions</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Do You Really Need to Hire?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Finding Candidates</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Advertising Guidelines</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Screening Resumes</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Preparing for the Interview</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conducting the Interview</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>After the Interview</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Employee Orientation and Onboarding</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Follow the Leader</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Planning Training</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working With External Providers</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performance Reviews</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Attendance Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing a Diverse Workforce</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Privacy Issues</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Compensation and Benefits</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Disciplinary Issues</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Terminating Employees</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Exit Interviews</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module -2</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>History of the Interviewing Process</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Recruitment and Selection Process</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Factors in the Hiring Process</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cost Analysis</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Job Analysis and Position Profiles</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Determining the Skills You Need</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Finding Candidates</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Advertising Guidelines</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Screening Resumes</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performance Assessments</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problems Recruiters Face</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interviewing Barriers</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Non-Verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Questions</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Case Study</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Traditional vs. Behavioral Interviews</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Other Types of Questions</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Critical Incident Technique</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Listening for Answers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Difficult Applicants</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interview Preparation and Format</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Other Interview Techniques</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Scoring Responses</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Checking References</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Human Rights</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module -3</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Building Employee Commitment and Engagement</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Perception</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fast-Track Orientation</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Designing a Successful Orientation Program</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> The Commitment Curve</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Nine Orientation Habits of World-Class Employers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Obtaining Buy-In</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Employee Training</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Adult Learning</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td> Creating Employee Manuals</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module -4</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Defining Onboarding</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating the Onboarding Steering Team</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Gathering Supporting Information</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing the Framework</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating an Onboarding Plan</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Branding the Program</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Employee Engagement</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fun and Games</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- HR &amp; Recruitment Level 3 Diploma</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- HR &amp; Recruitment Level 3 Diploma</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificates and Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

HR Management

HR (Human Resources)

Recruitment Consultant

Chartered Institute of Personnel Development (CIPD)

HR Advisor

HR Manager

HR & Recruitment Level 3 Diploma

General Admission

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Get a solid grasp of business English</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Explore the management terms popular in the UK</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn the way to effective business communication</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand writing a CV correctly</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Know how to handle job interviews effectively</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Millions of people use English to communicate personally and professionally as a second language. In formal settings, such as when writing a CV, a project report, or conversing with clients, we are expected to use business English. This course will cover proper communication techniques in basic business English.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">This course is designed to teach you everything you need to know to become an expert in business English, and you will learn about business language in depth. While you may not realise that you&rsquo;re using improper language expressions in greetings, with our course, you&rsquo;ll be able to greet correctly. We will also teach you how to write a CV in business English, which is critical for impressing recruiters. Furthermore, we will teach you management terms used in the UK, and by the end of this course, you will have the confidence to speak clearly in any professional setting.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">An expert instructor designed this&nbsp;<b fr-original-style="" style="box-sizing: border-box;">&ldquo;</b><b fr-original-style="" style="box-sizing: border-box;">&nbsp;Business English Basics</b><b fr-original-style="" style="box-sizing: border-box;">&rdquo;</b>&nbsp;course to provide you with the best learning experience possible. Our goal is for you to learn and apply the lessons from this course to improve your skills and succeed in your desired goal.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Getting started is the next step. Enrol Now!</p></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Greetings</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Management Speak</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Debate</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Applying for a Job</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Job Interviews</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7: Emails</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: Recap</strong></li></ul>

LearnDrive UK

English Pronunciation

English Speaking

English Vocabulary

The course will provide you with a thorough understanding of basic business English communication techniques.















Business English Basics

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			<h2><b>Course Description</b></h2>
<p><span>Get instant knowledge from this bite-sized <strong>Crisis Communication for HR: Part 2</strong> course. This course is very short and you can complete it within a very short time. In this Crisis Communication for HR: Part 2 course you will get fundamental ideas of crisis communication, the key understanding of managing communication, effective communication and so on. Enrol in this course today and start your instant first step towards learning about crisis and HR. Learn faster for instant implementation.</span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Familiarise with crisis </span></li>
<li><span>Deepen your understanding of effective communication </span></li>
<li><span>Learn about planning and managing communication</span></li>
</ul>
<h2><b>How Much Do HR Managers Earn?</b></h2>
<ul>
<li><span>Senior - £69,000(Appx.)</span></li>
<li><span>Average - £48,000(Appx.)</span></li>
<li><span>Starting - £34,000(Appx.)</span></li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our <span><strong>Crisis Communication for HR: Part 2</strong></span><strong> </strong>is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Crisis Communication for HR: Part 2</td>
				</tr>
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					<td><i></i></td>
					<td>Module 01: Preparing for a Crisis</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
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					<td>Module 02: Communication During and After a Crisis</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
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					<td><i></i></td>
					<td>Module 03: Building a Crisis Resilient Workforce</td>
					<td> </td>
					<td><span><i></i> 00:39:00</span></td>
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					<td colspan="4">Assignment</td>
				</tr>
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					<td><i></i></td>
					<td>Assignment - Crisis Communication for HR: Part 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

HR Administrator

Workplace Communication

Human Resources Management

Crisis Communication for HR: Part 2

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			<h2><b>Course Description</b></h2>
<p><span>Get instant knowledge from this bite-sized <strong>Social Inclusion Officer: Part 2</strong> course. This course is very short and you can complete it within a very short time. In this Social Inclusion Officer: Part 2 course you will get fundamental ideas of </span><span>social inclusion</span><span>, the key understanding of the promotion of social inclusion, policy suggestions and so on. Enrol in this course today and start your instant first step towards learning about social inclusion and mental health. Learn faster for instant implementation.</span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Understand social inclusion and mental health </span></li>
<li><span>Gain in-depth knowledge of the nature of communication </span></li>
<li><span>Deepen your understanding of the promotion of social inclusion </span></li>
<li><span>Gain an excellent understanding of policy suggestions and recommendations </span></li>
</ul>
<h2><b>How Much Do Chief Diversity Officers Earn?</b></h2>
<ul>
<li><span>Senior - £46,000(Appx.)</span></li>
<li><span>Average - £30,000(Appx.)</span></li>
<li><span>Starting - £20,000(Appx.)</span></li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our <span><strong>Social Inclusion Officer: Part 2</strong></span><strong> </strong>is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Social Inclusion Officer: Part 2</td>
				</tr>
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					<td><i></i></td>
					<td>Module 02: The Nature of Communication</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Module 03: The Promotion of Social inclusion</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td>Module 04: Policy Suggestions and Recommendations</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td colspan="4">Assignment</td>
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					<td><i></i></td>
					<td>Assignment - Social Inclusion Officer: Part 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
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Equality & Diversity

Professional Skills Course (PSC)

Diversity & Inclusion

Social Inclusion Officer: Part 2

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			<h2><b>Course Description</b></h2>
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<p><span>Get instant knowledge from this bite-sized Admin, Secretarial and Personal Assistant Part - 2 course. This course is very short and you can complete it within a very short time. In this Admin, Secretarial and Personal Assistant Part - 2 course you will get fundamental ideas of personal assistant, the key understanding of time management, body language and so on. Enrol in this course today and start your instant first step towards learning about business writing. Learn faster for instant implementation.</span></p>
</div>
<h2><b>Learning Outcome</b></h2>
<ul>
<li><span>Familiarise with business writing </span></li>
<li><span>Understand time management </span></li>
<li><span>Gain in-depth knowledge of body language and effective communication </span></li>
<li><span>Deepen your understanding of meeting management</span></li>
</ul>
<h2><b>How Much Do Admin Assistants Earn?</b></h2>
<ul>
<li><span>Senior - £42,000 (Apprx.) </span></li>
<li><span>Average - £26,000 (Apprx.) </span></li>
<li><span>Starting - £16,000 (Apprx.) </span></li>
</ul>
<h2><strong>Requirement</strong></h2>
<p>Our<strong> Admin, Secretarial and Personal Assistant Part - 2 </strong>is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Admin, Secretarial and Personal Assistant Part - 2</td>
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					<td>Business Writing</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
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					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
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					<td>Body Language and Effective Communication</td>
					<td> </td>
					<td><span><i></i> 01:22:00</span></td>
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					<td>Meeting Management</td>
					<td> </td>
					<td><span><i></i> 01:24:00</span></td>
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					<td colspan="4">Assignment</td>
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					<td><i></i></td>
					<td>Assignment - Admin, Secretarial and Personal Assistant Part - 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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Office Skills & Productivity

Secretarial & PA

Administrative Assistant

Secretarial & Shorthand

Office Administration

Business Admin

Admin, Secretarial and Personal Assistant Part - 2

Certified Cryptocurrency Investigator Course (CCI)

IT Certifications

Certificate in Information Security Management Principles (CISMP)

Certified Information Security Manager (CISM)

Cissp

CompTIA Security+

Certified Information Systems Professional - Complete Video Training

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			<h2><b>Course Description</b></h2>
<p><span>Enrich your knowledge from the bite-sized Human Behaviour Fundamentals course. In this course, you will learn the basics of human behaviour and psychology. The course will discuss the evolutionary perspective of human behaviour in detail. You will be able to enrich your knowledge of Neuro-Linguistic Programming from the easy to follow modules. Here, you will also study the fundamentals of learning and conditioning. Enrol in this Human Behaviour Fundamentals course to prepare for a career in the relevant industry.</span></p>
<h2><b>Learning Outcomes </b></h2>
<ul>
<li><span>Learn the fundamentals of human behaviour</span></li>
<li><span>Understand the process of learning and conditioning </span></li>
<li><span>Familiarise with the steps of Neuro-Linguistic Programming</span></li>
<li><span>Enrich your knowledge of language and communication</span></li>
</ul>
<h2><b>How Much Do Psychologists Earn?</b></h2>
<ul>
<li><span>Senior - £59,000(Apprx.)</span></li>
<li><span>Mid Career - £36,000(Apprx.)</span></li>
<li><span>Starting - £22,000(Apprx.)</span></li>
</ul>
<h2><strong>Requirements</strong></h2>
<p>Our<strong> Human Behaviour Fundamentals</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Human Behaviour Fundamentals</td>
				</tr>
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					<td><i></i></td>
					<td>Module 01: Human Behaviour and Basic Psychological Process</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td>Module 02: Evolutionary Perspective of Human Behaviour</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
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					<td>Module 03: Learning and Conditioning</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td>Module 04: Language and Communication</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
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					<td>Module 05: Neuro-Linguistic Programming (NLP)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Assignment</td>
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					<td><i></i></td>
					<td>Assignment - Human Behaviour Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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Learning & Development

Higher Psychology

Programming Fundamentals

Psychology Counselling

Trainers Course

Higher Human Biology

Human Behaviour Fundamentals

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			<h2><b>Course Description</b></h2>
<p><span>Get instant knowledge from this bite-sized <strong>Canine Communication: Part 2</strong> course. This course is very short and you can complete it within a very short time. In this Canine Communication: Part 2 course you will get fundamental ideas of canine communication, the key understanding of communication between dogs and humans, canine emotions and so on. Enrol in this course today and start your instant first step towards learning about dog communication and body language. Learn faster for instant implementation. </span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Familiarise with dog communication and body language </span></li>
<li><span>Understand communication between dogs and human </span></li>
<li><span>Gain in-depth knowledge of the canine emotions and signs of suffering </span></li>
<li><span>Deepen your understanding of the role of a dog owner </span></li>
<li><span>Learn about the essential skills for working with dogs </span></li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our <span><strong>Canine Communication: Part 2</strong></span><strong> </strong>is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Canine Communication: Part 2</td>
				</tr>
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					<td><i></i></td>
					<td>Module 01: Dog Communication and Body Language</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td><i></i></td>
					<td>Module 02: Communication Between Dogs and Human</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td><i></i></td>
					<td>Module 03: Canine Emotions and Signs of Suffering</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
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					<td><i></i></td>
					<td>Module 04: The Role of a Dog Owner</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
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					<td><i></i></td>
					<td>Module 05: Essential Skills for Working with Dogs</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Assignment</td>
				</tr>
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					<td><i></i></td>
					<td>Assignment - Canine Communication: Part 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

K9 Dog Training

Canine

Canine Behaviour

Canine First Aid

Dog Obedience

Canine Body Language

Canine Communication: Part 2

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			<h2><b>Overview </b></h2>
<p><span>Get instant knowledge from this bite sized Retail Management Part -2 (Customer Centered Retailing) course. This course is very short and you can complete it within a very short time. This Retail Management Part -2 (Customer Centered Retailing)  course will get in depth ideas of customer management in retail business. You will learn communication techniques, customer behaviour, customer targeting techniques and more.  Enrol in this course today and start your instant first step towards retail management. Learn faster for instant implementation. </span></p>
<h2><strong>Learning Outcome </strong></h2>
<ul>
<li><span>Key techniques of customer communication </span></li>
<li><span>Key strategies of sales process </span></li>
<li><span>Learn how to deal with customers effectively </span></li>
<li><span>Learn about consumer right act</span></li>
</ul>
<h2><strong>How Much Retail Manager Earn</strong></h2>
<ul>
<li><span>Senior - £34,000(Appx.)</span></li>
<li><span>Mid Career - £31,000(Appx.)</span></li>
<li><span>Starting - £28,ooo(Appx.)</span></li>
</ul>
<h2><strong>Requirements</strong></h2>
<p>Our<strong> Retail Management Part-2 (Customer-Centered Retailing)</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Retail Management Part - 2 (Customer-Centered Retailing)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: The Importance of Communicating with Customers</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Importance of Consumer Behaviour</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Taking Trends and Targeting Customers Effectively</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: The Sales Process and Dealing with Customers at the Checkout</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module 05: Consumer Rights Act</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Assignment</td>
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					<td>Assignment - Retail Management Part-2 (Customer-Centered Retailing)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Retail Management

Catering Management

Online Course Marketing

Customer Relationship Management

Marketing Management

Restaurant Management

Retail Management Part-2 (Customer-Centered Retailing)

<p><strong> Enrol TODAY to Claim a BIGGER Saving  5 CPD Accredited Courses Ahead ... </strong></p><p>Do you wish to improve your knowledge of COSHH? You've come to the right place if the answer is yes. Our in-depth COSHH courses will help you develop the COSHH abilities necessary to get the finest results.</p><p><strong><u>This COSHH bundle includes 5 exclusive courses, which the most in-demand skills right now:-</u></strong></p><ul><li><strong>Course 01: </strong>COSHH Training</li><li><strong>Course 02: </strong>Food Allergens &amp; Intolerance</li><li><strong>Course 03: </strong>Level 2 TACCP Training Course</li><li><strong>Course 04: </strong>Allergen Awareness</li><li><strong>Course 05: </strong>Level 2 Food Hygiene and Safety for Catering</li></ul><p>We take pleasure in offering the most adaptable, relatively inexpensive, and enjoyable online courses possible to eager aspirants all around the world.</p><p><strong><u>Key Highlights:</u></strong></p><ul><li>Lifetime Access to All Learning Resources</li><li>An Interactive, Online Course</li><li>A Product Created By Experts In The Field</li><li>Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility</li><li>24/7 Learning Support</li><li>Free Certificate After Completion</li></ul><p><strong>So, enrol in our COSHH bundle now!</strong></p><p><strong><u>COSHH Course Curriculum:</u></strong></p><ul><li><strong>Module 01:</strong> COSHH Explained</li><li><strong>Module 02:</strong> COSHH Regulations</li><li><strong>Module 03:</strong> Health Problems Related to Hazardous Substance</li><li><strong>Module 04:</strong> Identifying Hazardous Substances</li><li><strong>Module 05:</strong> COSHH Risk Assessments</li><li><strong>Module 06:</strong> Control Measures and Monitoring</li><li><strong>Module 07:</strong> Implementing Control Measures</li></ul><p>Additionally, you will receive additional informative modules from additive courses.</p><p>Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations.</p><p><strong><u>Certification</u></strong></p><ul><li><em>CPD Accredited (CPD QS) Certificate </em></li><li><em>Digital (PDF) &amp; Hardcopy certificates are available</em></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        50 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this COSHH bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Learners seeking to enrol for the COSHH Course should meet the following requirements;</strong></p><ul><li>Basic knowledge of English Language, which you have already</li><li>Be age 16 years or above</li><li>Basic Knowledge of Information &amp; Communication Technologies for studying online or digital platform</li><li>Stable Internet or Data connection in your learning devices</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this course, you can explore trendy and in-demand jobs related to COSHH.</p><ul><li>Health and Safety Officer: £25,000 to £40,000 per year</li><li>Environmental Health Officer: £28,000 to £45,000 per year</li><li>Industrial Hygienist: £30,000 to £50,000 per year</li><li>Chemical Safety Specialist: £25,000 to £40,000 per year</li><li>Occupational Health Specialist: £30,000 to £50,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>5 CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate for £9.99 each.</strong><br /><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99</li></ul></div>

                        </div>

Compliance Central

COSHH - CPD Accredited

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Brighton

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

CompTIA Network+

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



Own Your Success

Leadership

Business Leadership

Career Development

Leadership Skills

Personal Assistant

Leadership Development

Executive Assistant

Corporate Learning & Development

Ethical Leadership

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual

Early release

General release

Last Remaining Seats

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Marketing Communications Excellence: Reaching Your Audience. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Marketing Communication:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of marketing communication and its role in promoting products, services, and brands.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical context and evolution of marketing communication strategies.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Current trends and the impact of digital media on marketing communication.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Communication Theory (Murf Version):</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A unique perspective on communication theory with a focus on practical applications.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploration of Murf Version, a framework that synthesizes established communication theories for real-world scenarios.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Case studies illustrating the successful application of Murf Version in marketing communication campaigns.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Communication Theory:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In-depth examination of classical and contemporary communication theories.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analysis of how communication theories can inform and enhance marketing communication strategies.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Practical exercises applying communication theories to real-world marketing challenges.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Ethics in Marketing Communications:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploration of ethical considerations in marketing communication.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Discussion on responsible advertising, transparency, and building trust with consumers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Case studies highlighting ethical dilemmas and solutions in marketing communication.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Understanding Consumer Mindset (Customer Decision-Making Process):</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Examination of the psychological factors influencing consumer decision-making.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analysis of the customer journey and touchpoints in the decision-making process.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for tailoring marketing communication messages to resonate with diverse consumer mindsets.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">The Marketing Communications Mix:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of the marketing communications mix, including advertising, public relations, sales promotion, direct marketing, and personal selling.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integration of traditional and digital channels for a cohesive marketing communication strategy.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Hands-on exercises in developing and implementing a comprehensive marketing communications plan.</li></ul></li></ol>

Accredited Digital Marketing

Digital Marketing

Business Communication Skills

Google Digital Marketing

Explore the art and science of Marketing Communications Excellence in our comprehensive course. Master communication theory, ethical practices, and consumer psychology to create impactful campaigns. Dive into the Marketing Communications Mix and learn strategies for reaching and engaging your audience effectively. Elevate your skills and stay ahead in the ever-evolving world of marketing. Join us now to enhance your communication prowess and drive success in the digital age!

Marketing Communications Excellence: Reaching Your Audience


This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools.
Exciting news! My popular 'Getting Started in Data Governance' course is making it's way across the pond! Due to numerous requests, I'm thrilled to announce that I will be hosting a U.S. edition of the course.
The course will be conducted virtually over two days, running from 4 PM to 8 PM (UK time) each day. Feel free to convert the time to your local time zone.
This training isn't exclusive to U.S. attendees - it's open to anyone who can attend during these hours.
Here are some key details about the course:
One of the biggest challenges with Data Governance is knowing where to even start.
There’s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.
My 'Getting Started in Data Governance' course simplifies the complex concepts involved in designing and implementing a Data Governance Framework. Here's what you can expect... 
Demystify the concept of Data Governance by breaking down its components and addressing common misconceptions. You will gain insights into its vital relationship with Data Quality, discovering how the two interplay to drive organisational success.
The fundamental building blocks of a Data Governance Framework. You'll learn how to construct a Framework that aligns with your organisation's goals and structure.
Practical implementation strategies. We understand that translating theory into action can be challenging, so we'll provide you with actionable steps and best practices to embed your Data Governance Framework into your organisation.
The essential skills for success in Data Governance. From communication to collaboration, you'll discover the competencies needed to navigate this dynamic field and drive meaningful change within your organisation.
In addition, everyone who attends this course will get a copy of the actual checklist that I use when helping clients design and implement Data Governance Frameworks.
The course is ideal for Data Governance Managers and their teams who:
Wonder how to get their Data Governance initiative started
Want to validate what they have done so far
Are experiencing challenges with their Data Governance initiative
Head to my website to find out more details about the course. 

The Data Governance Coach 

Exciting news! My popular 'Getting Started in Data Governance' course is making it's way across the pond! Due to numerous requests, I'm thrilled to announce that I will be hosting a U.S. edition of the course.

Getting Started in Data Governance (U.S. Version)

London

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Certify by Cognicert Limited www.cognicert.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Healthcare Quality assurance managers and officers.</li><li fr-original-style="" style="box-sizing: border-box;">Internal auditors responsible for auditing HQMS within organizations.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to become certified lead auditors for ISO 7101 audits.</li><li fr-original-style="" style="box-sizing: border-box;">Personnel involved in implementing and maintaining HQMS within organizations.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reference Standards:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">ISO 7101:2023 - Healthcare Quality Management systems - Requirements.</li><li fr-original-style="" style="box-sizing: border-box;">They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the principles and requirements of ISO 7101:2023.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and apply the requirements of ISO 7101 during audit activities.</li><li fr-original-style="" style="box-sizing: border-box;">Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.</li><li fr-original-style="" style="box-sizing: border-box;">Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.</li><li fr-original-style="" style="box-sizing: border-box;">Apply audit techniques and methodologies to identify nonconformities and areas for improvement.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare audit reports and communicate findings to relevant stakeholders.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the process for audit follow-up and verification of corrective actions.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome:</strong> Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to ISO 7101:2023<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Overview of the standard</li><li fr-original-style="" style="box-sizing: border-box;">Key concepts and principles of Healthcare Quality Management</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Principles of Auditing According to ISO 19011<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fundamental concepts of auditing</li><li fr-original-style="" style="box-sizing: border-box;">Roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Ethical considerations in auditing</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Planning and Preparation according to ISO 17021:2015<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing audit objectives and scope</li><li fr-original-style="" style="box-sizing: border-box;">Establishing audit criteria and methods</li><li fr-original-style="" style="box-sizing: border-box;">Creating audit programs and checklists</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Conducting Audits<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Techniques for gathering evidence</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing skills and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">On-site audit activities and observations</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Reporting<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Documentation of audit findings</li><li fr-original-style="" style="box-sizing: border-box;">Preparation of audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Presentation of findings to management and stakeholders</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Follow-up and Corrective Actions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Verification of corrective actions</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring and measuring audit performance</li><li fr-original-style="" style="box-sizing: border-box;">Continuous improvement of the audit process</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Case Studies and Practical Exercises<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Application of audit principles and techniques through hands-on exercises and real-world scenarios.</li></ul></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Duration: 5 days<br fr-original-style="" style="box-sizing: border-box;">Training Methodologies</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Case Study</li><li fr-original-style="" style="box-sizing: border-box;">Individual Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Role Play</li><li fr-original-style="" style="box-sizing: border-box;">Group Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Group Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Examination</li></ul>

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course
Certify by Cognicert Limited www.cognicert.com
Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.
ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.
Target Audience:
Healthcare Quality assurance managers and officers.
Internal auditors responsible for auditing HQMS within organizations.
Professionals seeking to become certified lead auditors for ISO 7101 audits.
Personnel involved in implementing and maintaining HQMS within organizations.
Reference Standards:
ISO 7101:2023 - Healthcare Quality Management systems - Requirements.
They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.
Objectives:
By the end of the course, participants will be able to:
Understand the principles and requirements of ISO 7101:2023.
Interpret and apply the requirements of ISO 7101 during audit activities.
Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.
Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.
Apply audit techniques and methodologies to identify nonconformities and areas for improvement.
Prepare audit reports and communicate findings to relevant stakeholders.
Understand the process for audit follow-up and verification of corrective actions.
Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.
Course Content:
Introduction to ISO 7101:2023Overview of the standardKey concepts and principles of Healthcare Quality Management
Principles of Auditing According to ISO 19011Fundamental concepts of auditingRoles and responsibilities of auditorsEthical considerations in auditing
Audit Planning and Preparation according to ISO 17021:2015Developing audit objectives and scopeEstablishing audit criteria and methodsCreating audit programs and checklists
Conducting AuditsTechniques for gathering evidenceInterviewing skills and communication techniquesOn-site audit activities and observations
Audit ReportingDocumentation of audit findingsPreparation of audit reportsPresentation of findings to management and stakeholders
Audit Follow-up and Corrective ActionsVerification of corrective actionsMonitoring and measuring audit performanceContinuous improvement of the audit process
Case Studies and Practical ExercisesApplication of audit principles and techniques through hands-on exercises and real-world scenarios.
Duration: 5 days
Training Methodologies
Case Study
Individual Exercises
Role Play
Group Exercises
Group Presentation
Examination

Cognicert Limited

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Cognicert ISO 7101 Healthcare Quality Lead Auditor Course

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