<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The course is designed for individuals who want to gain in-depth knowledge and practice in the discipline of Business Analysis (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner,  Service Manager, Service Owner, Project manager, Consultants)</p>Overview<p>Students should be able to demonstrate knowledge and understanding and application of Business Analysis principles and techniques. Key areas are:<br />The breath of the role of a Business Analyst<br />The processes and techniques of strategy analysis<br />Investigation of an organization's business systems<br />Techniques used within stakeholder analysis and the need for analyzing perspectives<br />Conceptual modelling and business activity models<br />Business improvements through gap analysis<br />The Business case within the business change lifecycle</p><p>The Business Analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered.The course provides in-depth knowledge and practice in Business Analysis</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Let?s Get to Know Each Other</li><li>Course Overview</li><li>Course Learning Objectives</li><li>Course Structure</li><li>Course Agenda</li><li>Introduction to Business Analysis Practice</li><li>Exam Details</li><li>Business Analysis Certification Scheme</li></ul><h4>Rationale for Business Analysis</h4><ul><li>The role of the BA throughout the stages of the Business change lifecycle</li><li>The scope of the BA role within the context of the range of analysis activities</li><li>Three areas of competencies</li></ul><h4>Understanding the Strategic Context</h4><ul><li>Techniques in practice:</li><li>MOST</li><li>Resource audit</li><li>PESTLE</li><li>Porter's Five Forces</li><li>SWOT analysis</li><li>CSF, KPI and Performance target</li><li>Balanced Business Score Card</li></ul><h4>Understanding the Current Situation</h4><ul><li>Identification of stakeholder categories</li><li>Identification of relevant investigation techniques</li><li>The rationale for taking a holistic view</li><li>Rich pictures, Mind Maps and Fishbone diagrams</li></ul><h4>Stakeholder Analysis and Management</h4><ul><li>Power/interest and level of interest</li><li>Appropriate stakeholder management strategy</li><li>Stakeholder perspectives and  CATWOE technique</li></ul><h4>Analysing and Modelling Business Activities</h4><ul><li>Conceptual models of a business situation</li><li>Five types of high level activity</li><li>Planning activities</li><li>Enabling activities</li><li>Doing activities</li><li>Monitoring and control activities</li><li>Three types of business events</li><li>The consensus business activity model</li></ul><h4>Identifying Potential Solutions</h4><ul><li>Different categories of business rules</li><li>Gap analysis (through conceptual business activity model and as-is business situation)</li><li>Components of a new business model</li></ul><h4>Building the Business Case</h4><ul><li>Rationale for the development of a business case</li><li>Contents of a business case</li><li>Identification of tangible/intangible costs and benefits, risks and impacts</li><li>Rationale for the financial case and appraisal techniques</li><li>Business case review in the business change lifecycle</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Business Analysis - Practice training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Business Analysis - Practice course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Business Analyst

Agile Business Analyst

Business Analysis

Business Case Development

Business & Management

Business Data Analysis

Business Analysis - Practice

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves.</p>Overview<p>Understand the role of the business analyst and core competencies for performing successfully<br />Discuss the criticality of business analysis and requirements for successful project outcomes<br />Understand the main professional associations and standards supporting business analysts in the industry<br />Discuss the common problems with requirements and explore approaches to address these issues<br />Obtain a clear understanding of the various requirements types and the significance for eliciting each type <br />Demonstrate your ability to identify stakeholders<br />Explore various methods for understanding and analyzing stakeholders<br />Discuss and apply good planning practices to requirements elicitation efforts<br />Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques<br />Understand how to progress from elicitation to analysis to documentation<br />Write well-formed and validated requirements<br />Gain understanding of the best practices for writing quality requirements<br />Learn the technical writing techniques that apply directly to writing requirements documents<br />Discuss writing pitfalls, risks that impact requirements, and how to address them<br />Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation <br />Learn approaches for validating requirements<br />Understand the difference between validating requirements and validating the solution</p><p>With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements related challenges faced on projects. Regardless whether you are a practitioner just starting off your career in business analysis or whether you have been performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today.</p></div><div id="course-pills-2"><h4>Review of Foundational Concepts</h4><ul><li>Definition of a business analysis</li><li>Definition of business analyst</li><li>BA role vs. PM role</li><li>Business analysis competencies</li><li>Benefits of business analysis</li><li>Purpose for having a BA standard</li><li>IIBA?s BABOKÂ© Guide and PMI?s Practice Guide in Business Analysis</li><li>Business analysis core concepts</li><li>Discussion: Project challenges</li></ul><h4>Understanding Requirements</h4><ul><li>Common problems with requirements</li><li>Understand the problem first</li><li>Define the business need</li><li>Situation statements and moving to requirements</li><li>Understanding requirement types</li><li>Business requirements</li><li>Stakeholder/User Requirements</li><li>Solution Requirements</li><li>Functional Requirements</li><li>Non-Functional Requirements</li><li>Assumptions and Constraints</li><li>Discussions: Requirement problems, business needs, and identifying non-functional requirements</li></ul><h4>Discovering Stakeholders</h4><ul><li>Definition of a stakeholder</li><li>Stakeholder types</li><li>Identifying stakeholders</li><li>Performing stakeholder analysis</li><li>Stakeholders and requirements</li><li>Tips for identifying stakeholders</li><li>Grouping stakeholders</li><li>Creating a RACI model</li><li>Tips for analyzing stakeholders</li><li>Documenting results of stakeholder analysis</li><li>Workshop: Discovering stakeholders</li></ul><h4>Preparing for Requirements Elicitation</h4><ul><li>Planning for elicitation</li><li>Benefits of elicitation planning</li><li>What do you plan? </li><li>The elicitation plan</li><li>Setting objectives for elicitation</li><li>Determining the scope for elicitation</li><li>Establishing pre-work </li><li>Determining the outputs for the session</li><li>The iterative nature of elicitation</li><li>Elicitation roles</li><li>Elicitation planning techniques</li><li>Discussions: Who to involve in elicitation, planning impacts, and unplanned elicitation</li><li>Workshop: Planning for elicitation</li></ul><h4>Conduct Requirements Elicitation</h4><ul><li>Elicitation skillset</li><li>Types of elicitation techniques</li><li>Using active listening in elicitation</li><li>Techniques for performing elicitation</li><li>Benchmarking/Market Analysis</li><li>Brainstorming</li><li>Business Rules Analysis</li><li>Collaborative Games</li><li>Concept Modeling</li><li>Data Mining</li><li>Data Modeling</li><li>Document Analysis</li><li>Focus Groups</li><li>Interface Analysis</li><li>Interviews</li><li>Observation</li><li>Process Modeling</li><li>Prototyping</li><li>Survey or Questionnaire</li><li>Workshops</li></ul><h4>Write Effective Requirements</h4><ul><li>Elicitation and Analysis</li><li>Requirements related issues</li><li>Implications of bad requirements</li><li>Elicitation and documentation</li><li>Writing skillset</li><li>Documenting requirements</li><li>Modeling requirements</li><li>Defining the project life cycle</li><li>Impact of project life cycle on documentation</li><li>Requirements specifications</li><li>Characteristics of good requirements</li><li>Guidelines for writing textual requirements</li><li>Structuring a requirement</li><li>Writing pitfalls</li><li>Traceability</li><li>Requirements attributes</li><li>Risks associated to requirements</li><li>Discussions: Project Life Cycle and Correcting Poorly Written Requirements</li><li>Workshops: Documenting Requirements and Identify Characteristics of Good Requirements</li></ul><h4>Confirm and Communicate Elicitation Requirements</h4><ul><li>Business analysis communication</li><li>Requirements communication</li><li>Communication skills</li><li>The 7 Cs</li><li>Timing of communication</li><li>Planning communication</li><li>Importance of Collaboration</li><li>Planning collaboration</li><li>Documenting communication/collaboration needs</li><li>Confirming elicitation results</li><li>Verify requirements</li><li>Characteristics of good requirements (revisited)</li><li>Requirements checklist</li><li>Requirements validation</li><li>Signing off on requirements</li><li>Discussions: Responsibility for Communication, Eliciting Communication Needs, Validation</li><li>Signoff</li><li>Workshops: Communicating Requirements and Obtaining Signoff</li></ul><h4>Evaluate the Solution</h4><ul><li>Business analyst role in solution evaluation</li><li>Why solutions under perform</li><li>What we are looking for in solution evaluation</li><li>When does solution evaluation occur</li><li>Performing solution evaluation</li><li>Planning solution evaluation</li><li>Metrics that might exist</li><li>Evaluating long term performance</li><li>Qualitative vs. quantitative measures</li><li>Tools &amp; techniques used in solution evaluation</li><li>Comparing expected to actuals</li><li>When solution evaluation discovers a variance</li><li>Tools/techniques for analyzing variances</li><li>Proposing a recommendation</li><li>Communicating results of solution evaluation</li><li>Discussion: Addressing Variance</li></ul><h4>Wrap up and Next Steps</h4><ul><li>Useful books and links on writing effective requirements</li><li>BABOKÂ© Guide</li><li>Business Analysis for Practitioners: A Practice Guide</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BA04 - Eliciting and Writing Effective Requirements training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BA04 - Eliciting and Writing Effective Requirements course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Needs Analysis

BA04 - Eliciting and Writing Effective Requirements

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is most valuable for individuals who have been given responsibilities to create or maintain a website. It will also be valuable for new web designers, web developers, and graphic artists who want to extend their skills in creating complete websites. Learning how to use Dreamweaver CC will enable the practitioner to create web pages and sites in the most efficient manner. This course can also be used to help prepare students to take the Adobe Certified Associate (ACA) exam.</p>Overview<p>Upon successful completion of this course, you will be able to develop interactive and engaging websites that are compatible with multiple display devices. You will: ?Identify website requirements.?Create layouts.?Format web pages.?Create forms.?Integrate media files with Dreamweaver.?Manage website files.</p><p>In this course, you will use Adobe Dreamweaver CC to create fluid CSS layouts, implement mobile integration techniques, and share files over a server to work in a collaborative manner.</p></div><div id="course-pills-2"><h4>Identifying Website Requirements</h4><ul><li>Examine Website Design Considerations</li><li>Examine Website Performance Parameters </li></ul><h4>Creating Layouts</h4><ul><li>Create a Fluid Layout</li><li>Manage a Layout by Using CSS</li></ul><h4>Formatting Web Pages</h4><ul><li>Format Content in Code View</li><li>Apply Advanced CSS Tools</li><li>Add Behaviors</li><li>Manage Links and Files </li></ul><h4>Creating Forms</h4><ul><li>Add a Form Container and Elements</li><li>Validate a Form </li><li></li></ul><h4>Integrating Media Files with Dreamweaver</h4><ul><li>Integrate Photoshop Files in Dreamweaver</li><li>Insert Video, Audio, and Mobile Files</li><li>Implement PhoneGap Integration</li><li></li></ul><h4>Managing Website Files</h4><ul><li>Preview and Test a Website</li><li>Share Website Files with Other Users</li><li>Synchronize Website Files </li><li></li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Adobe Dreamweaver CC - Part 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Adobe Dreamweaver CC - Part 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Online Course Creation

Adobe InDesign

Dreamweaver

Web Designer

Web Development

Web Design

Adobe Dreamweaver CC - Part 2

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The Foundation course is designed for individuals who want to gain an overview of Business Analysis (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner,  Service Manager, Service Owner, Project manager, Consultants)</p>Overview<p>Students should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are:<br />the role and competencies of a business analyst<br />strategy analysis<br />business system and business process modelling<br />stakeholder analysis<br />investigation and modelling techniques<br />requirements engineering<br />business case development</p><p>The business analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The Foundation Seminar gives a good introduction to the spectrum of this responsibility.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Let?s Get to Know Each Other</li><li>Course Overview</li><li>Course Learning Objectives</li><li>Course Structure</li><li>Course Agenda</li><li>Introduction to Business Analysis</li><li>Structure and Benefits of Business Analysis Foundation</li><li>Exam Details</li><li>Business Analysis Certification Scheme</li></ul><h4>What is Business Analysis?</h4><ul><li>Intent and Context</li><li>Origins of business analysis</li><li>The development of business analysis</li><li>The scope of business analysis work</li><li>Taking a holistic approach</li><li>The role and responsibilities of the business analyst</li></ul><h4>The competencies of a Business Analyst</h4><ul><li>Personal qualities</li><li>Business knowledge</li><li>Professional techniques</li><li>The development of competencies</li></ul><h4>Strategy Analysis</h4><ul><li>The context for strategy</li><li>The defiition of strategy</li><li>Strategy development</li><li>External environmental analysis</li><li>Internal invironmental analysis</li><li>SWOT analysis</li><li>Executing strategy</li></ul><h4>Business Analysis Process Model</h4><ul><li>An approach to problem solving</li><li>Stages of the business analysis process model</li><li>Objectives of the process model stages</li><li>Procedures for each process model stage</li><li>Techniques used within each process model stage</li></ul><h4>Investigation Techniques</h4><ul><li>Interviews</li><li>Observation</li><li>Workshops</li><li>Scenarios</li><li>Prototyping</li><li>Quantitative approaches</li><li>Documenting the current situation</li></ul><h4>Stakeholder Analysis and Management</h4><ul><li>Stakeholder categories and identification</li><li>Analysing stakeholders</li><li>Stakeholder management strategies</li><li>Managing stakeholders</li><li>Understanding stakeholder perspectives</li><li>Business activity models</li></ul><h4>Modelling Business Processes</h4><ul><li>Organizational context</li><li>An altrnative view of an organization</li><li>The organizational view of business processes</li><li>Value propositions</li><li>Process models</li><li>Analysing the as-is process model</li><li>Improving business processes (to-be business process)</li></ul><h4>Defining the Solution</h4><ul><li>Gab analysis</li><li>Introduction to Business Architecture</li><li>Definition to Business Architecture</li><li>Business Architecture techniques</li></ul><h4>Business and Financial Case</h4><ul><li>The business case in the project lifecycle</li><li>Identifying options</li><li>Assessing project feasibility</li><li>Structure of a business case</li><li>Investment appraisal</li></ul><h4>Establishing the Requirements</h4><ul><li>A framework for requirements engineering</li><li>Actors in requirements engineering</li><li>Requirements elicitation</li><li>Requirements analysis</li><li>Requirements validation</li></ul><h4>Documenting and Managing the Requirements</h4><ul><li>The requirements document</li><li>The requirements catalogue</li><li>Managing requirements</li></ul><h4>Modelling the Requirements</h4><ul><li>Modelling system functions</li><li>Modelling system data</li></ul><h4>Delivering the Requirements</h4><ul><li>Delivering the solution</li><li>Context</li><li>Lifecycles</li></ul><h4>Delivering the Business Solution</h4><ul><li>BA role in the business change lifecycle</li><li>Design stage</li><li>Implementation stage</li><li>Realization stage</li></ul></div>

Business Studies

Business Analysis - Foundation

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is most valuable for individuals who have been given responsibilities to create or maintain a website. It will also be valuable for new web designers, web developers, and graphic artists who want to extend their skills in creating complete websites. Learning how to use Dreamweaver CC will enable the practitioner to create web pages and sites in the most efficient manner.</p>Overview<p>In this course, you will use Dreamweaver CC to design, build, maintain, and upload websites. You will: ?Identify Dreamweaver fundamentals.?Create websites.?Create web pages.?Insert tables and import content into web pages. ?Create reusable site assets.?Link web pages and send the website to the server.</p><p>In this course, you will learn to maintain and administer your website with Dreamweaver?s site and page management tools.</p></div><div id="course-pills-2">In this course, you will learn to maintain and administer your website with Dreamweaver?s site and page management tools.</div>

Adobe XD

Web Developer

Adobe Dreamweaver CC - Part 1

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is a must-have for the Business Analyst, Business Systems Analyst, Systems Analyst, and Requirements Engineer.  The Business Sponsor and the Project Manager who are actively involved with specifying requirements for their project will also benefit from this workshop.</p>Overview<p>Describe the planning, techniques, and partnerships that are vital to the success of requirements elicitationIdentify and differentiate between the different types of requirements that need to be elicitedDescribe the importance of documenting business objectives and project scope before eliciting requirementsUtilize a context diagram to scope the requirementsUtilize a process, techniques, and templates for stakeholder identification and analysisApply industry best practices to common issues with Stakeholders during requirements elicitationPlan and conduct a good InterviewIntroduce standards in process modelingPlan and develop a prototype to elicit requirements</p><p>In this interactive 2-day course, you will learn how to enhance and refine your elicitation skills. Working in small groups, you will practice new techniques and discuss strategies that your organization should be using to better define stakeholder needs.</p></div><div id="course-pills-2"><h4>Day 1</h4><ul><li>Unit 1: Course Introduction</li><li>Unit 2: Fundamentals of Requirements Elicitation</li><li>Unit 3: Understanding the Project Objectives and Scope</li><li>Unit 4: Identifying and Analyzing Your Stakeholders</li><li>Unit 5: Interviewing Techniques</li></ul><h4>Day 2</h4><ul><li>Unit 6: Facilitation Techniques</li><li>Unit 7: Process Modeling</li><li>Unit 8: Prototyping</li><li>Unit 9: Document Analysis, Interface analysis, and Reverse Engineering</li><li>Unit 10: Course Summary</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BA26 - Requirements Elicitation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BA26 - Requirements Elicitation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Learning & Development

Engineering Construction Industry Training (ECITB)

Trainers Course

BA26 - Requirements Elicitation

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Executives, Project Managers, Business Analysts, Business and IT stakeholders working with business analysts</p>Overview<p>Learn about the components of Strategic Business Analysis.  Understand the importance of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before choosing the solution. Shortcutting the pre-analysis work discussed in this course often results in delivering solutions that are misaligned to the enterprise strategy and to the expectations and needs of the business. Learn how to avoid the pitfall of jumping to a solution prior to a solid understanding of the opportunity or problem needing to be addressed.</p><p>This course is aimed for experienced practitioners who desire a clear understanding of Strategic Business Analysis, who would like to understand what comprises this work, and the objectives for performing it.</p></div><div id="course-pills-2"><h4>Foundational Concepts</h4><ul><li>Components of business analysis</li><li>Business analysis competencies</li><li>IIBA/PMI and the goals of a professional association</li><li>Purpose for having a BA standard</li><li>Exercise: Review the case study</li></ul><h4>Introduction to Strategy Analysis</h4><ul><li>Definition and purpose of Strategy Analysis</li><li>The timing of Strategy Analysis</li><li>Identifying stakeholders and the business need</li><li>Discussions: Strategy analysis in your organization, When business needs are not clearly defined, and Strategy Analysis and the business analyst</li><li>Exercises:  Describe Strategy Analysis, Identify Roles/Responsibilities, and Identify the business need</li></ul><h4>Analyze the Current State environment</h4><ul><li>The importance of analyzing Current State</li><li>Understanding Business Architecture</li><li>Techniques for analyzing Current State</li></ul><h4>Define the Future State</h4><ul><li>Future State description</li><li>Assessing impacts to business architecture</li><li>Determining Solution Scope</li><li>Discussions:  Managing expectations with stakeholders, Capturing current capabilities, and How to approach acquiring capabilities</li></ul><h4>Assess Risks</h4><ul><li>Identifying risks</li><li>Risk Tolerance/Categories/risk responses</li><li>The concept of positive risk</li><li>Techniques for identifying risks</li><li>Discussions: Who is responsible for identifying risks? Who captures positive risks today?</li><li>Exercise: Identify Risks</li></ul><h4>Define the Change Strategy</h4><ul><li>Defining change strategy</li><li>Components of change strategy</li><li>Solution scope, enterprise readiness and change</li><li>Techniques for defining a change strategy</li></ul><h4>Developing a Business Case</h4><ul><li>The purpose of a business case</li><li>Business case components</li><li>Building a convincing business case</li><li>Determining the Recommended Solution</li><li>Packaging the business case</li><li>Reviewing the business case with stakeholders</li><li>Discussions: Evaluating project proposals and anticipating questions for the business case review</li><li>Exercise: Create a business case</li></ul><h4>Additional Resources</h4><ul><li>Helpful links for obtaining additional business analysis information</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BA02 - Strategic Business Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BA02 - Strategic Business Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

ACCA Strategic Business Leader (SBL)

Business Analytics & Intelligence

BA02 - Strategic Business Analysis

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is intended for intermediate business and requirements analysts who are looking to improve their business case development and presentation skills. This course is also a great fit for project managers and product owners who work closely with business analysts or who perform some form of business case work themselves.</p>Overview<p>Understand the role of the business analyst within the business case process<br />Understand the main professional associations and standards that support business analysts in the industry<br />Discuss the benefits of business case creation <br />Explore how to define the business need<br />Describe the role of the business analyst in  supporting the enterprise to determine how to optimally invest in the right project initiatives<br />Explain how to identify stakeholders and the significance to the pre-project activities<br />Discuss the importance of analyzing the enterprise<br />Describe and explore the activities performed to assess the current business environment<br />Explain how a business analyst describes a ?future? state environment including how to identify gaps in enterprise capabilities<br />Present and explore how to define the scope of a solution<br />Describe the activities performed and techniques used to determine viable solution options<br />Explore various techniques for evaluating solution options including feasibility and risk analysis<br />Thoroughly understand the purpose of conducting a feasibility assessment<br />Discuss and practice a number of business analysis techniques that support the business case process  <br />Explore the components of a business case<br />Describe how the business case supports decision makers in making go/no-go decisions<br />Demonstrate how to assemble the output from pre-project activities into a well-structured business case<br />Present techniques for presenting business cases to top level managers and obtaining buy-in <br />Discuss methods for preparing for challenges during business case delivery</p><p>Students learn the steps to effective business case development and support your strategic business recommendations with sound budgeting and financial back-up. The one course you need to make high-impact recommendations and receive full management support for your ideas.<br /></p></div><div id="course-pills-2"><h4>Introduction</h4><ul><li>Module Learning Objectives </li><li>What is Business Analysis</li><li>Polling Question </li><li>International Institute of Business Analysis </li><li>BABOKÂ© Guide Components</li><li>Project Management Institute </li><li>Business Analysis for Practitioners: A Practice Guide </li><li>BABOKÂ© Guide Knowledge Areas </li><li>Benefits of Business Analysis </li><li>Polling Question </li><li>A Business Analyst can Influence Project Success Factors </li><li>Challenges of Business Analysis </li><li>Polling Question </li><li>Purpose of a Business Case </li><li>Exercise 1a: What Should a Business Case Include </li><li>Define the Business Case Elements </li><li>What to Look Out For </li><li>Who is Involved </li><li>Exercise 1b: Review Business Case Outline </li><li>Module Learning Objectives </li></ul><h4>Pre-Project Activities &amp; the Business Analyst</h4><ul><li>Module Learning Objectives </li><li>The Definition of a Business Analyst</li><li>The Role of a Business Analyst</li><li>Responsibilities of a BA </li><li>BA Role vs. PM Role </li><li>Business Analysis vs. Systems Analysis</li><li>Business Analysis Competencies </li><li>Polling Question </li><li>Business Analyst Role and Stakeholders </li><li>Exercise 2a: Review the Case Study </li><li>What is a Stakeholder? </li><li>The Importance of Stakeholders</li><li>Stakeholder Identification </li><li>Tips for Identifying Stakeholders </li><li>Other Stakeholder Tips </li><li>Stakeholder Identification/Analysis </li><li>Exercise 2b: Identify Roles and Responsibilities </li><li>Stakeholder Map </li><li>Stakeholder Matrix &amp; Onion Diagrams </li><li>A Stakeholder Map </li><li>Onion Diagram </li><li>Exercise 2c: Why do we Need to Understand the Enterprise? </li><li>Why Study the Enterprise? </li><li>What is Enterprise Architecture? </li><li>What is Strategy Analysis? </li><li>About Strategy Analysis </li><li>Purpose of Strategy Analysis </li><li>When to Perform Strategy Analysis </li><li>Strategic Planning </li><li>Module Summary </li></ul><h4>The Needs Assessment Process </h4><ul><li>Module Learning Objectives </li><li>Business Need Defined </li><li>Define Business Need </li><li>The Needs Assessment Process </li><li>Problem or Opportunity</li><li>Exercise 3a: Problem/Opportunity Identification </li><li>Understanding Why </li><li>Situation Statements </li><li>Business Need and Current State </li><li>Determine the Stakeholders </li><li>Polling Question </li><li>Goals and Objectives </li><li>Polling Question </li><li>Exercise 3b: Give 3 Examples of Business Goals </li><li>Define Business Need Techniques </li><li>Exercise 3c: Identify the Business Need </li><li>Definition of Strategy Analysis </li><li>When Business Strategy is not Driving Project Definition</li><li>Typical Project Profile </li><li>The Executive Paradox</li><li>Solution to the Paradox </li><li>Exercise 3d: Describe 3 Outcomes You Would Expect from the Case Study </li><li>The Four ?Ares? </li><li>Understand How to Create a Business Model </li><li>Business Model Example </li><li>Exercise 3e: Create a Business Model </li><li>The Business Case Approach</li><li>Financial and Strategic Measurement Tools </li><li>Module Summary </li></ul><h4>Determining the Required Capabilities &amp; Defining Solution Scope </h4><ul><li>Module Learning Objectives </li><li>Business Need and Current State </li><li>Purpose of Analyzing the Current State </li><li>Analyzing Current Capabilities and Process </li><li>Capabilities Defined </li><li>Techniques for Analyzing the Current State </li><li>Define the Future State </li><li>Techniques for Defining the Future State </li><li>Assess Capability Gaps </li><li>Stakeholders Involved when Reviewing Capability Gaps </li><li>Discussion: Assessing New Capabilities </li><li>Defining Solution Scope </li><li>Determining Scope Boundary </li><li>How to Define Solution Scope </li><li>Defining Solution Scope </li><li>Project Scope and Product Scope </li><li>Scope Modeling </li><li>Techniques Used to Define Scope </li><li>Define Scope Boundaries </li><li>Modeling Scope: Context Diagram </li><li>Exercise 4a: Create a Context Diagram from the Case Study </li><li>Communicating Solution Scope to Stakeholders </li><li>Stakeholders Participating in Scope Activities </li><li>Exercise 4b: Discuss Managing Expectations </li><li>Module Summary </li></ul><h4>Assessing Feasibility &amp; Proposing Solution Options </h4><ul><li>Module Learning Objectives </li><li>Financial Analysis </li><li>Purpose of Financial Analysis </li><li>Costs versus Benefits </li><li>Financial Models </li><li>Timing for Assessing Financial Benefits </li><li>Risk </li><li>Assessing Risks </li><li>Risk Process </li><li>Exercise 5a: Identifying Risks </li><li>Risk Analysis </li><li>Capturing and Categorizing Risks </li><li>Risk Strategies </li><li>Tolerance for Risk </li><li>Determining Solution Options </li><li>Solution Option Process </li><li>Determining and Analyzing Solution Options </li><li>Brainstorming</li><li>Conducting an Outcomes Focused Brainstorming Session </li><li>Stakeholders Involved in Determining Solution Options </li><li>Exercise 5b: Determining Solution Options </li><li>Feasibility Analysis</li><li>Discussion: Ranking Solution Options </li><li>Discussion: Recommending the Most Viable Option</li><li>Exercise 5c: Assess the Most Viable Options </li><li>Solution Approach Definition</li><li>Exercise 5d: Review the Business Case Templates </li><li>Module Summary </li></ul><h4>Packaging &amp; Presenting the Business Case</h4><ul><li>Module Learning Objectives</li><li>Circumventing a Business Case</li><li>Documenting the Business Case</li><li>Value of the Business Case Process</li><li>Business Case Components</li><li>Business Case Techniques</li><li>Build a Convincing Business Case</li><li>Discussion: Identifying Decision Criteria</li><li>Exercise 6a: Supporting a Go/No Go Decision</li><li>Packaging the Business Case</li><li>Planning Business Case Delivery </li><li>Discussion: Planning Stakeholder Buy-in </li><li>Information and Communication Needs in the Business Case Process </li><li>Presenting your Business Case </li><li>Exercise 6b: Anticipating and Responding to Challenges </li><li>Module Summary </li></ul><h4>Course Wrap Up</h4><ul><li>Course Summary </li><li>Questions </li><li>Additional Resources </li><li>Thank You</li><li></li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BA03 - Writing Effective Business Cases training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BA03 - Writing Effective Business Cases course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Business Case

BA03 - Writing Effective Business Cases

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The course is designed for individuals who want to gain in-depth knowledge and practice in the discipline of managing requirements (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner,  Service Manager, Service Owner, Project manager, Consultants)</p>Overview<p>Students should be able to demonstrate knowledge and understanding and application of Requirements Engineering  principles and techniques. Key areas are:<br />Requirements Engineering framework<br />The hierarchy of requirements<br />Key stakeholders in the framework<br />Requirements elicitation<br />Requirements modelling<br />Requirements documentation<br />Requirements analysis<br />Requirements validation<br />Requirements management</p><p>The Business Analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered.The practical course provides in-depth knowledge and practice in Requirements Engineering.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Let?s Get to Know Each Other</li><li>Course Overview</li><li>Course Learning Objectives</li><li>Course Structure</li><li>Course Agenda</li><li>Introduction to Business Analysis</li><li>Structure and Benefits of Business Analysis Foundation</li><li>Exam Details</li><li>Business Analysis Certification Scheme</li></ul><h4>What is Business Analysis?</h4><ul><li>Intent and Context</li><li>Origins of business analysis</li><li>The development of business analysis</li><li>The scope of business analysis work</li><li>Taking a holistic approach</li><li>The role and responsibilities of the business analyst</li></ul><h4>The competencies of a Business Analyst</h4><ul><li>Personal qualities</li><li>Business knowledge</li><li>Professional techniques</li><li>The development of competencies</li></ul><h4>Strategy Analysis</h4><ul><li>The context for strategy</li><li>The definition of strategy</li><li>Strategy development</li><li>External environmental analysis</li><li>Internal environmental analysis</li><li>SWOT analysis</li><li>Executing strategy</li></ul><h4>Business Analysis Process Model</h4><ul><li>An approach to problem solving</li><li>Stages of the business analysis process model</li><li>Objectives of the process model stages</li><li>Procedures for each process model stage</li><li>Techniques used within each process model stage</li></ul><h4>Investigation Techniques</h4><ul><li>Interviews</li><li>Observation</li><li>Workshops</li><li>Scenarios</li><li>Prototyping</li><li>Quantitative approaches</li><li>Documenting the current situation</li></ul><h4>Stakeholder Analysis and Management</h4><ul><li>Stakeholder categories and identification</li><li>Analysing stakeholders</li><li>Stakeholder management strategies</li><li>Managing stakeholders</li><li>Understanding stakeholder perspectives</li><li>Business activity models</li></ul><h4>Modelling Business Processes</h4><ul><li>Organizational context</li><li>An altrnative view of an organization</li><li>The organizational view of business processes</li><li>Value propositions</li><li>Process models</li><li>Analysing the as-is process model</li><li>Improving business processes (to-be business process)</li></ul><h4>Defining the Solution</h4><ul><li>Gab analysis</li><li>Introduction to Business Architecture</li><li>Definition to Business Architecture</li><li>Business Architecture techniques</li></ul><h4>Business and Financial Case</h4><ul><li>The business case in the project lifecycle</li><li>Identifying options</li><li>Assessing project feasibility</li><li>Structure of a business case</li><li>Investment appraisal</li></ul><h4>Establishing the Requirements</h4><ul><li>A framework for requirements engineering</li><li>Actors in requirements engineering</li><li>Requirements elicitation</li><li>Requirements analysis</li><li>Requirements validation</li></ul><h4>Documenting and Managing the Requirements</h4><ul><li>The requirements document</li><li>The requirements catalogue</li><li>Managing requirements</li></ul><h4>Modelling the Requirements</h4><ul><li>Modelling system functions</li><li>Modelling system data</li></ul><h4>Delivering the Requirements</h4><ul><li>Delivering the solution</li><li>Context</li><li>Lifecycles</li></ul><h4>Delivering the Business Solution</h4><ul><li>BA role in the business change lifecycle</li><li>Design stage</li><li>Implementation stage</li><li>Realization stage</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Business Analysis - Requirements Engineering training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Business Analysis - Requirements Engineering course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Business Analysis - Requirements Engineering

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Designed for individuals new to the business analyst role or those who supervise and/or work with business analysts.</p>Overview<p>Understand the role of the business analyst<br />Discuss industry standards/resources for obtaining more information about business analysis<br />Acquire a solid understanding of the various tasks/activities that comprises business analysis<br />Recognize the pre and post project business analysis activities<br />Learn how to plan, elicit, analyze, model, and test requirements</p><p>This is an introductory course designed to provide students with a basic understanding of the benefits, functions and impact a business analyst has within an organization. The course discusses the business analysis process as it is applied throughout a project as well as the pre-project activities that comprise strategy analysis. Students learn how a business analyst supports the project throughout the solution development life cycle, from defining business needs and solution scope to validating that requirements have been met in the testing phase and ensuring the solution continues to provide value after implementation.</p></div><div id="course-pills-2"><h4>Introduction to Business Analysis</h4><ul><li>Business analysis defined</li><li>The activities that comprise business analysis</li><li>IIBA/PMI and the goals of a professional association</li><li>IIBA?s BABOKÂ© Guide and PMI?s Practice Guide in Business Analysis</li><li>Exercise: Requirements challenges </li><li></li></ul><h4>The IIBA? and the role of the Business Analyst</h4><ul><li>Business analyst defined</li><li>BA role vs. PM role </li><li>Importance of communication/collaboration</li><li>The deliverables produced as part of business analysis</li><li>The BA career path </li><li>Exercise: Review case Study</li><li></li></ul><h4>Strategy Analysis and Change</h4><ul><li>The definition of Strategy Analysis</li><li>Components of Strategy Analysis</li><li>Identifying stakeholders and business needs</li><li>Exercises: Business Need development and RACI Stakeholder Identification</li></ul><h4>Understanding and Defining Solution Scope</h4><ul><li>Defining Solution Scope </li><li>Project scope vs. product scope</li><li>Defining a problem statement</li><li>Techniques for defining scope</li><li>Exercises: Conduct a brainwriting session and create a context diagram</li><li>Optional exercise: Create a Use Case Diagram</li></ul><h4>Understanding Requirements</h4><ul><li>Define the term requirement</li><li>Understand requirement types</li><li>Present the requirements process</li><li>Requirements vs. specifications and business rules</li><li>Exercise: Identify Requirements</li></ul><h4>Planning &amp; Eliciting Requirements</h4><ul><li>The Requirements Work Plan (RWP) </li><li>Components of the RWP </li><li>Identifying good questions for elicitation</li><li>Active listening </li><li>Categories and types of elicitation techniques </li><li>Exercise: Planning for elicitation</li><li></li></ul><h4>Analzying &amp; Documenting Requirements</h4><ul><li>Understanding requirements analysis</li><li>The Business Requirements Document (BRD) </li><li>The BRD vs. the functional requirements specification</li><li>BRD components</li><li>The purpose of packaging requirements </li><li>Exercise: Analyzing Requirements</li></ul><h4>Elicitation &amp; Process Modeling</h4><ul><li>Why models are created</li><li>Objectives of modeling</li><li>What is process management</li><li>Understanding process modeling</li><li>Modeling using BPMN</li><li>AS-IS vs. TO-BE modeling </li><li>BPMN subclasses</li><li>BPMN simple structure</li><li>Prototyping</li><li>Business Process Modeling case study</li><li>Exercises: Modeling and create a Prototype of your application</li></ul><h4>Verifying &amp; Validating Requirements</h4><ul><li>The difference between validation and verification</li><li>Characteristics of good requirements </li><li>Risks associated with requirements</li><li>Types of testing approaches</li><li>Creating a test plan </li><li>Requirements traceability matrix</li><li>Verified and validated requirements</li><li>Exercise: Testing Requirements</li></ul><h4>Additional Resources</h4><ul><li>Helpful links for obtaining additional business analysis information</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BA01 - Business Analysis Essentials training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BA01 - Business Analysis Essentials course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

BA01 - Business Analysis Essentials

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

General Admission

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Expert-Led Training: Benefit from the knowledge of seasoned instructors with extensive experience in food safety management and auditing, who provide practical insights and real-world applications.
Hands-On Learning: Participate in interactive exercises, case studies, and role-playing scenarios that replicate real audit situations, ensuring that you can apply your skills directly in your workplace.
Comprehensive Coverage: Gain a thorough understanding of the FSSC 22000 v6 standard, audit methodologies, risk management, and the process approach to food safety.
Career Advancement: Ideal for those aspiring to become lead auditors, food safety managers, or consultants, this course opens doors to new professional opportunities and recognition in the industry.
Upon successful completion of the course and examination, you will receive the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in food safety auditing. This qualification will enable you to conduct audits for certification bodies and support organizations in achieving compliance and continual improvement in food safety management.
Enroll in our FSSC 22000 v6 Lead Auditor course today and take the next step in your journey to becoming a leader in food safety management.

QUALITY ACADEMY

Food Safety

Accredited Food Hygiene

Quality Auditor

Accredited Food Safety

Become an FSSC 22000 v6 Lead Auditor with our CQI and IRCA certified course. Gain the skills to lead food safety management audits and elevate your career. Enroll today!

FSSC 22000 v6 Lead Auditor (CQI and IRCA Certified)

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

Broxburn

<h3 style="color: rgb(6, 49, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online courses take 5 days and are spread over two weeks.</strong></h3><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">2024 Dates:&nbsp;</u></strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">October </strong>Week 1 - 14th, 15th, 16th / Week 2 - 23rd &amp; 24th&nbsp;</p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">2025 Dates:</u>&nbsp;</strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January&nbsp;</strong>Week 1 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">13th, 14th 15th /&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January&nbsp;</strong>Week 2 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">20th &amp; 21st</span></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">April&nbsp;</strong>Week 1 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">22nd, 23rd</span><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">&nbsp;&amp; 24th / <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">April&nbsp;</strong></span>Week 2 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">29th &amp; 30th</span></p><p id="isPasted" style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">Ember Compliance is delighted to offer a new FD&amp;FA BS5839-1 RQF Certified 5-Day Combined Course which encompasses all our FD&amp;FA courses from Introduction to Maintenance complete with RQF Exam at the end of the week.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&amp;FA systems for non-domestic buildings BS 5839-1: 2017.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme.&nbsp;</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">Details of the course are as follows:</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction to BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">Learners are introduced to the requirements of BS 5839-1. This module includes basic principles of fire safety and an introduction to FD&amp;FA systems requirements within the boundaries of the various legal frameworks within the UK.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Design -BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">In this module, emphasis is placed on the process of fire alarm design, enquiry, survey, design, certification and the appropriate recording and documentation requirements.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Installation -BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Commissioning - BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores the process of commissioning, the requirements of testing and inspecting a newly installed system and how the commissioner may deal with issues not known to the designer and/or nonconformities with the standard.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Maintenance - BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores the process of maintenance, the requirements of inspection &amp; servicing existing systems and how the maintainer may deal with non-conformities with the standard.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam - L3 Award in the Requirements of FD&amp;FA Systems for Non-Domestic Buildings BS 5839-1: 2017</strong><br fr-original-style="" style="box-sizing: border-box;">The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&amp;FA systems. Learners will demonstrate knowledge gained within our previous modules and industry experience.</p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Notes:</strong></span></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please bring a valid form of identification (such as a driving license or passport). This identification must be shown for verification purposes and recorded by our invigilator</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, please ensure that you have a non-scientific calculator with you for the exam. Calculators on phones are not permitted.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/80ddaf3c-277e-490d-aad9-f53db6cf9e22/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><h3 style="color: rgb(6, 49, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online courses take 5 days and are spread over two weeks.</strong></h3><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">October Dates:&nbsp;</strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);">Week 1 - 14th, 15th, 16th&nbsp;</p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);">Week 2 - 21st &amp; 22nd</p>

Online courses take 5 days and are spread over two weeks.
2024 Dates: 
October Week 1 - 14th, 15th, 16th / Week 2 - 23rd & 24th 
2025 Dates: 
January Week 1 - 13th, 14th 15th / January Week 2 - 20th & 21st
April Week 1 - 22nd, 23rd & 24th / April Week 2 - 29th & 30th
Ember Compliance is delighted to offer a new FD&FA BS5839-1 RQF Certified 5-Day Combined Course which encompasses all our FD&FA courses from Introduction to Maintenance complete with RQF Exam at the end of the week.
At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.
As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme. 
Details of the course are as follows:
Module 1: Introduction to BS 5839-1
Learners are introduced to the requirements of BS 5839-1. This module includes basic principles of fire safety and an introduction to FD&FA systems requirements within the boundaries of the various legal frameworks within the UK.


Module 2: Design -BS 5839-1
In this module, emphasis is placed on the process of fire alarm design, enquiry, survey, design, certification and the appropriate recording and documentation requirements.


Module 3: Installation -BS 5839-1
This module explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.


Module 4: Commissioning - BS 5839-1
This module explores the process of commissioning, the requirements of testing and inspecting a newly installed system and how the commissioner may deal with issues not known to the designer and/or nonconformities with the standard.
Module 5: Maintenance - BS 5839-1
This module explores the process of maintenance, the requirements of inspection & servicing existing systems and how the maintainer may deal with non-conformities with the standard.
Exam - L3 Award in the Requirements of FD&FA Systems for Non-Domestic Buildings BS 5839-1: 2017
The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&FA systems. Learners will demonstrate knowledge gained within our previous modules and industry experience.
Notes:
Please bring a valid form of identification (such as a driving license or passport). This identification must be shown for verification purposes and recorded by our invigilator
Additionally, please ensure that you have a non-scientific calculator with you for the exam. Calculators on phones are not permitted.

Online courses take 5 days and are spread over two weeks.
October Dates: 
Week 1 - 14th, 15th, 16th 
Week 2 - 21st & 22nd

Ember Compliance

Fire Alarm

Engineer

Continuous Professional Development (CPD)

At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.

FD&FA BS5839-1 RQF Certified 5-Day Combined Course - 2 Part Course

<div data-testid="summary" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand and mitigate your own personal drivers of conflict</strong></p><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Have you ever said &#39;They really push my buttons&#39; or &#39;I can&#39;t stand it when people...&#39;?</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&#39;s the sound of you being &#39;hooked&#39;. We all have values that we want to live by, and when they are challenged, that&#39;s when we are most likely to engage in a conflict.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict.&nbsp;</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What you will get from this 60-minute session:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Self-awareness of your conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Empathy for what may hook others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Confidence to diplomatically speak about conflict with others</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How we will do it:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Exploration of how conflict hooks show up in teams</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learning how core values are inherent to conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identifying your own conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practice articulating your conflict hooks to others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tips for how to use your self awareness to reduce or prevent conflict</li></ul></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally we</span>lcome to join with your camera off and just listen in.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This session will be held on zoom &ndash; you will receive the meeting link once you book your place.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">________</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Meet your trainer:</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Hi, I&rsquo;m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Over the last 9 years I&#39;ve been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills &lsquo;they don&rsquo;t teach you in school&rsquo; in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.</span></p></div><div data-testid="organizerBrief" fr-original-style="" style="box-sizing: border-box;"><div data-testid="creator-signal-main-section" fr-original-style="" style="box-sizing: border-box;"><section data-testid="simplified-organizer-info" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Understand and mitigate your own personal drivers of conflict



Have you ever said 'They really push my buttons' or 'I can't stand it when people...'?
That's the sound of you being 'hooked'. We all have values that we want to live by, and when they are challenged, that's when we are most likely to engage in a conflict. 
In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict. 
What you will get from this 60-minute session:
Self-awareness of your conflict hooks
Empathy for what may hook others
Confidence to diplomatically speak about conflict with others
How we will do it:
Exploration of how conflict hooks show up in teams
Learning how core values are inherent to conflict hooks
Identifying your own conflict hooks
Practice articulating your conflict hooks to others
Tips for how to use your self awareness to reduce or prevent conflict
This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally welcome to join with your camera off and just listen in.
This session will be held on zoom – you will receive the meeting link once you book your place.
________
Meet your trainer:
Hi, I’m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.

As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.

Over the last 9 years I've been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills ‘they don’t teach you in school’ in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.



The Self Leadership Initiative

Conflict Resolution

Leadership Skills

Team Leading

Conflict Management

Team Leader

Conflict

Leadership

Team Management

Leadership Development

Understand and mitigate your own personal drivers of conflict

What are your conflict hooks?

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Do you struggle with giving tricky feedback? Saying something important that you think others won&#39;t want to hear? Standing up for yourself and sharing your thoughts or needs? You are NOT alone! Having worked in a support role for a decent sized employer in the UK for over a decade, we KNOW that this is a challenge for many: a silent struggle that often goes untackled, unsupported and unresolved. Worse still, this is not a status quo without cost. It costs teams, departments and businesses in lost talent, efficiency and poor mental health. It costs YOU too; stress, anxiety, overwork and challenging relationships.</strong></strong></h3><h3 fr-original-style="" style="box-sizing: border-box;">We know there&#39;s a better way and we&#39;d like to share the core concepts with you! We won&#39;t be telling you what to do; that won&#39;t work. What we will be doing is sharing insights, tools and strategies that will allow you to build your confidence and develop your own &#39;tool kit&#39; for the trickier conversations in your life.</h3><h4 fr-original-style="" style="box-sizing: border-box;">We&#39;ll be exploring:</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Essential information about humans and stuff that&#39;s hard to hear</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Getting clear about the issue</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">ABC Messaging</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Moving forward</em></em><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Here&#39;s what some of our delegates thought:</strong></strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 stars! This session is a great introduction to how having difficult conversations can create a more open and honest culture in an organisation.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars! Great session lots of practical examples given and frameworks to support reframing going forward.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars.I have been on a few webinars now and have always learnt so much. The content is delivered in an engaging way and I like that there are discussions that happen throughout - gives it a good balance of listening and discussion. I will forever recommend webinars from The Happy Human and look forward to any further upcoming webinars.&#39;</blockquote><h3 fr-original-style="" style="box-sizing: border-box;">This is an interactive workshop to give you the opportunity to think, explore and share your challenges and thoughts. You&#39;ll work in very small groups and we&#39;ll be considerate and respectful of personal preferences throughout. We know that&#39;s tough for some, but here&#39;s the rub - communication is something we can only get better at if we practice it out loud. We hope you&#39;ll give us a chance to show you what a difference a little support and kindness can make!</h3><h4 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Happy Human Training

Wanna learn something simple yet so amazing that it's going to blow your mind?
Good, because this little workshop's a gem. 
Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

A Manager's Guide To Challenging Conversations and How to Have Them Well

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">The essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit their organisation.</strong></p><p id="isPasted" style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">New EFQM Model&nbsp;</strong>was launched at the EFQM Forum in October 2019 and, as EFQM&#39;s country partner for Ireland, CforC is providing Foundation Training on the new model.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective.</li><li fr-original-style="" style="box-sizing: border-box;">It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.</li><li fr-original-style="" style="box-sizing: border-box;">It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-requisites for this course</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">None</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">By the end of the course, participants will be able to:</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges</li><li fr-original-style="" style="box-sizing: border-box;">explain how the Model is structured and how the different elements apply to their organisation</li><li fr-original-style="" style="box-sizing: border-box;">apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement</li><li fr-original-style="" style="box-sizing: border-box;">conduct a high-level health check of their organisation</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The training comprises 8 modules;</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Module 1 The Changing World</li><li fr-original-style="" style="box-sizing: border-box;">Module 2 The Organisation&rsquo;s Ecosystem</li><li fr-original-style="" style="box-sizing: border-box;">Module 3 The Value of a Model</li><li fr-original-style="" style="box-sizing: border-box;">Module 4 The EFQM Model</li><li fr-original-style="" style="box-sizing: border-box;">Module 5 RADAR</li><li fr-original-style="" style="box-sizing: border-box;">Module 6 Using the EFQM Model and RADAR</li><li fr-original-style="" style="box-sizing: border-box;">Module 7 The EFQM&rsquo;s Digital Platform</li><li fr-original-style="" style="box-sizing: border-box;">Module 8 Next Steps</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The course is delivered through a virtual trainer led live class</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">&pound;450 + VAT which includes the training course, the EFQM Model e-book and your EFQM Foundation Certificate.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking&nbsp;</em><a href="http://www.cforc.org/join-us" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);"><em fr-original-style="" style="box-sizing: border-box;">here</em></a><em fr-original-style="" style="box-sizing: border-box;">.</em></p>

EFQM Certified Model Foundation Course

The EFQM Foundation course will help you to benchmark and improve the performance of every organisation by using the new EFQM Model and RADAR diagnostic tool, version 2025!
This is a two-day online course, delivered via a mix of work-rooms, presentations, videos, and one-to-one support.
This course is credited as part of the admission to the EFQM Assessor, Performance Improvement Practitioner or Excellence Practitioner courses.

Who is the EFQM Certified Model Foundation course for?

This is the essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation.
This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective.
Whilst this training is effective as a stand-alone course, it is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.

At the end of the course, you will be able to:
- demonstrate how the EFQM Model could benefit your organisation and how it could be used to overcome current and future challenges
- explain how the Model is structured and how the different elements apply to your organisation
- start applying the RADAR as both a diagnostic tool - to identify strengths and areas for improvement – and a performance improvement methodology
- conduct a high-level self-assessment of your organisation
- understand the opportunities provided by EFQM data and insights
- gain an insight into the alternative uses of the EFQM Model

The EFQM Foundation Course Training Programme

Following the welcome and introduction, this course comprises of 9 modules:
 
Module 0: Welcome & course objectives
 Module 1: Why we need a model to face & master complexity? Why the EFQM Model?
 Module 2: Introduction to the EFQM Model
 Module 3: The Model (part 1): Direction
 Module 4:The Model (part 2): Execution
 Module 5: The Model (part 3): Results
 Module 6: RADAR
 Module 7: Assessment
 Module 8: Data & Insights
 Module 9: Next steps
Delivery
The course is delivered through a virtual trainer led live class
Cost
£800 + VAT 
If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.

Centre for Competitiveness

EFQM Certified Model Foundation Course - October 2024

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don&rsquo;t have access to assessors, haven&rsquo;t started the role of an IQA or your Awarding Organisation do not require you to have the full award.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">This course will enable you know:</p><div fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style="color: rgb(75, 79, 88);"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The context and principles of IQA and how you can uphold them in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to plan IQA activity</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The different techniques you can use to monitor quality</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to maintain and improve standards of delivery and assessment in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The legal and regulatory requirement relating to internal quality assurance</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 58, 58);">Taught by experienced and qualified IQA / EQA</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Interactive and engaging workshops</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Get to move your career forward</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Join our network of post-16 education practitioners to access professional development opportunities to improve your skills</div></li></ul></div>

This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don’t have access to assessors, haven’t started the role of an IQA or your Awarding Organisation do not require you to have the full award.
You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.
This course will enable you know:
The context and principles of IQA and how you can uphold them in your centre
How to plan IQA activity
The different techniques you can use to monitor quality
How to maintain and improve standards of delivery and assessment in your centre
The legal and regulatory requirement relating to internal quality assurance



Further Information
After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.
Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.



Benefits
Taught by experienced and qualified IQA / EQA
Interactive and engaging workshops
Get to move your career forward
Join our network of post-16 education practitioners to access professional development opportunities to improve your skills

Panda Education and Training Ltd

Award in Understanding the Internal Quality Assurance of Assessment Process and Practice Level 4

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Own Your Success is delighted to bring you the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">&#39;Bitesize Masterclass&#39;</span></em></strong> with Sophie Chapman.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So we&#39;ve put together our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(84, 172, 210); box-sizing: border-box;" fr-original-style="color: rgb(84, 172, 210);">&#39;Bitesize Masterclasses&#39;</span></em></strong> to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 30px; color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="font-size: 30px; color: rgb(115, 192, 234);">Bitesize Masterclass</span><span style="font-size: 36px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 36px; color: rgb(0, 0, 0);">&nbsp;with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Sophie Chapman</em></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sophie Chapman<br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">EA to Steven Bartlett&nbsp;</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/own-your-success/a0486bb4-aec1-4d05-86c6-b06294a16be2/original.jpeg" style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. <br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.</span></p><div data-message-author-role="assistant" data-message-id="fc75f7a3-690f-4da7-9d49-460145d4e5b9" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual&mdash;a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC&#39;s Dragon&#39;s Den. Sophie has been instrumental as Steven&#39;s Executive Assistant, operating on a global scale, in both private and corporate realms for six years.&nbsp;</span></p></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kate Wood<br fr-original-style="" style="box-sizing: border-box;"></strong></span><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass Facilitator&nbsp;</em></strong></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/own-your-success/973fb358-b335-4ec8-bad7-acd3127682e4/original.jpeg" style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;">Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning &amp; development, employee engagement strategy, continuous improvement, communications and marketing. &nbsp;After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. &nbsp;Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. &nbsp;She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">When she&rsquo;s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">topics:</span></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to establish your self-leadership position in your EA capacity&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Transition from a PA to EA&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Career development&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Boundary setting and wellbeing&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Q&amp;A with the audience - Open-Book Q&amp;A</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><b fr-original-style="" style="box-sizing: border-box;">What is a <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">Bitesize Masterclass?</span><br fr-original-style="" style="box-sizing: border-box;"></b></span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Short burst session.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Keynote speakers discuss key themes/topics they are passionate about.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Q&amp;A with the audience attendees - ask the questions you don&#39;t <em fr-original-style="" style="box-sizing: border-box;">usually</em> get to ask!</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Virtually delivered - attend from anywhere that&#39;s convenient for you!&nbsp;</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Packed with content, tips and tricks and from industry professionals who can share their experiences with you.</div></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">attend?</span></strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">PA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">EA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Administrative roles</li></ul><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">---------------------------</div><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.</em><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">---------------------------<br fr-original-style="" style="box-sizing: border-box;"></em></span></p>

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman.
Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.
So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!



 
Bitesize Masterclass with Sophie Chapman
Sophie Chapman
EA to Steven Bartlett 

Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. 

Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.

After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.
Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years. 



Kate Wood
Masterclass Facilitator 

Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.



Session topics:
How to establish your self-leadership position in your EA capacity
Transition from a PA to EA
Career development
Boundary setting and wellbeing
Q&A with the audience - Open-Book Q&A



What is a Bitesize Masterclass?
Short burst session.
Keynote speakers discuss key themes/topics they are passionate about.
Q&A with the audience attendees - ask the questions you don't usually get to ask!
Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊
Virtually delivered - attend from anywhere that's convenient for you!
Packed with content, tips and tricks and from industry professionals who can share their experiences with you.



Who will attend?
PA's
EA's
Administrative roles
---------------------------
At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.

---------------------------


Own Your Success

Online Course Marketing

Personal Assistant

Executive Assistant

Bitesize Masterclass with Sophie Chapman

Early Release

General Release

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

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