Name: Media And Public Relations Course
Price: 99 GBP
Availability: InStock

<div fr-original-class="read-more-content" fr-original-style="" id="read-more-content" style="box-sizing: border-box;"><p fr-original-style="" id="isPasted" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Wish to advance from your GCSE French studies? Our AQA accredited A-Level French home study course is designed precisely for you. Enhanced by the unswerving guidance of a personal tutor, you&#39;ll refine your speaking, listening, reading, and writing skills, delving into stimulating subjects like political and artistic culture, social issues, trends of the Francophone world, and intricate aspects of French grammar.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the art of cogent and confident speech and writing, effective communication with native speakers, fluent expression of ideas, and accurate comprehension and discourse of source material. Being proficient in a foreign language sets you apart, making you highly desirable to universities and employers. This skill is highly coveted in professions like journalism, teaching, marketing, policing, and more!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tailored for online study, this AQA A-Level course allows you to learn at your own pace and convenience, with your tutor providing continual support and feedback on assignments. A comprehensive induction to the course and well-organised topics ensure you cultivate the skills and knowledge to excel in your examinations.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Innovative course, developed according to the latest specifications for a dynamic, engaging content</li><li fr-original-style="" style="box-sizing: border-box;">Accelerated track available for 2022 examinations</li><li fr-original-style="" style="box-sizing: border-box;">Complimentary e-textbook to aid your learning</li><li fr-original-style="" style="box-sizing: border-box;">Access to an array of partnership exam centres (guaranteed exam venue)</li><li fr-original-style="" style="box-sizing: border-box;">Unlimited tutor support - Assistance with drafting a study plan and continual guidance</li><li fr-original-style="" style="box-sizing: border-box;">Exam pass guarantee (Don&#39;t pass the first time? We&rsquo;ll support you to the next exam).</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A-Level French lays a solid foundation for various careers. The course prepares you to navigate social and professional scenarios effectively in French-speaking nations.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><h3 fr-original-style=" color: rgb(0, 0, 0);" id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;">&nbsp;About the awarding body</h3><ul fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Awarding body:</strong>&nbsp;AQA</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our course code:</strong>&nbsp;X911</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification code:</strong>&nbsp;7652</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">AQA qualifications, internationally esteemed and taught across 30 countries, facilitate students&#39; progression in life. Valued by employers and universities, these qualifications cater to a spectrum of abilities, including GCSEs, IGCSEs, and A-Levels.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">⏱ Study Hours</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Allocate between 250 and 300 hours for study, plus additional time for assignment completion.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">👩&zwj;🏫 Study Method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our course is dispensed via an online learning platform, offering a dynamic, engaging experience. If you prefer, you can print the learning materials. The resources are diverse, including videos, quizzes, and interactive activities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">📆 Course Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Once enrolled, you have a two-year window to complete your studies and exams, with continual tutor support.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">📋 Assessment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enroll now for Summer 2022 examinations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course requires completion of two A-level written exams and one speaking assessment:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exams</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Paper one (listening, reading, writing): 2.5 hours written exam, 100 marks, 50% of A-level</li><li fr-original-style="" style="box-sizing: border-box;">Paper two (writing): 2 hours written exam, 80 marks, 20% of A-level</li><li fr-original-style="" style="box-sizing: border-box;">Paper three (speaking): Oral exam, 60 marks, 30% of A-level</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Questions vary from multiple-choice, structured, closed short answer to open response.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We offer a guaranteed exam space in one of our UK centres, eliminating the hassle of finding your own. Find your nearest exam centre.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Assignments&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During the course, you&rsquo;ll complete several assignments. Though they don&#39;t contribute towards your final grade, they provide opportunities for tutor feedback and progress monitoring. These may be used to generate predicted grades, if required.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">👩&zwj;🎓 Course Outcomes</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successful completion grants you an A-Level in French, conferred by AQA, a leading awarding body. Your certificate will mirror those issued to students in traditional educational settings.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&#39;ve chosen this syllabus (7652) as it&#39;s ideally suited for online learning and offers the best chance of success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ℹ️ Additional Information</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Difficulty - Level 3</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Entry Requirements - GCSE French or equivalent recommended.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">UCAS Points </strong>- 56</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1. Evolution of Family Structures (La famille en voie de changement) 🏡&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our course begins with a focus on changing trends in partnerships and marriage. You&#39;ll gain confidence in comprehending dialogues on this theme while mastering imperfect tense and translation of short texts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2. Navigating the &#39;Cyber-Society&#39; (La cyber-soci&eacute;t&eacute;) 🌐</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We then delve into the conveniences and challenges posed by technology in everyday life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3. The Value of Voluntary Work (Le r&ocirc;le du b&eacute;n&eacute;volat) 👨&zwj;👩&zwj;👦&zwj;👦</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Uncover the multifaceted world of voluntary work, understanding its impacts and value to the community.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4. The Heritage-Rich French Culture (Une culture fi&egrave;re de son patrimoine) 🏰</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Next, engage with the local, regional, and national facets of French culture, and how heritage mirrors popular culture.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5. Exploring Contemporary Francophone Music (La musique francophone contemporaine) 🎶</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unit five immerses you in the world of French music, its followers, and its cultural influences.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6. The Beauty of Cinema (Cin&eacute;ma: le septi&egrave;me art) 🎬</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&#39;ll then discuss the significance of cinema - a revered art form in France, and your personal film preferences.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">7. The Richness of Diversity (Les aspects positifs d&rsquo;une soci&eacute;t&eacute; diverse) 🌍</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Examine how diversity enriches French society and the fundamental values of tolerance and respect it instils.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8. Addressing Marginalisation (Quelle vie pour les marginalis&eacute;s?) 🚻</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to articulate views on marginalized groups, and societal attitudes towards them, while expanding your French vocabulary.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">9. Perception of Criminals (Comment on traite les criminels) 🚨</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Next, explore French perspectives on crime and criminals, evaluating whether prison succeeds or fails, and expressing these views in French.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">10. Teenagers&#39; Political Rights and Commitments 🗳️</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discuss the rights of teenagers, their political attitudes, and their vision for the future, including the contentious issue of voting rights.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">11. Strikes, Demonstrations &ndash; Who Wields Power? 💪</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the role and power of unions, strikes, and demonstrations in France, and the varying societal attitudes towards them.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">12. Politics and Immigration (La politique et l&#39;immigration) 🛂</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Finally, study political responses to immigration and contrasting views held by French political parties.</p>
</div>

Oxbridge

A Level French

A-Level French Distance Learning Course by Oxbridge

General admission

<p>Embark on a transformative journey with '<strong>Workplace Communication Management</strong>'. In an era where the key to success lies in the art of effective messaging, this course becomes your beacon. Learn how to finesse communication with stakeholders, surmount barriers that hinder transparent dialogue, and master the delicate dance of intercultural communication. Dive deep into understanding language nuances and foster enriching business relationships. As you advance, acquire strategies to continually refine and augment communication within your workplace.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the dynamics of communicating vital information to stakeholders.</li>
<li>Identify and overcome obstacles that impede effective communication.</li>
<li>Recognise the influence of cultural nuances on workplace dialogue.</li>
<li>Master the use of language for optimal business interactions.</li>
<li>Develop strategies to fortify and enhance communication channels at work.</li>
</ul>
<h3><b>Why buy this Workplace Communication Management<span> course</span>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Workplace Communication Management</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this Workplace Communication Management<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Individuals aiming to improve their workplace interaction proficiency.</li>
<li>Managers looking to foster a transparent and effective team environment.</li>
<li>Entrepreneurs wishing to communicate their vision more coherently.</li>
<li>Graduates entering the corporate world keen on refining their communication acumen.</li>
<li>Team leaders aspiring to bridge cultural and linguistic gaps within diverse teams.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Workplace Communication Management</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Workplace Communication Management</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Stakeholder Relationship Manager</strong>: £40,000 - £60,000</li>
<li><strong>Corporate Communications Specialist</strong>: £35,000 - £50,000</li>
<li><strong>Intercultural Communication Consultant</strong>: £45,000 - £70,000</li>
<li><strong>Business Relationship Coordinator</strong>: £30,000 - £45,000</li>
<li><strong>Language &amp; Communication Trainer</strong>: £25,000 - £40,000</li>
<li><strong>Communication Strategy Developer</strong>: £50,000 - £75,000</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Information and Communication for Stakeholders</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Information and Communication for Stakeholders</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Communication &amp; Barriers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication &amp; Barriers</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Culture and Communication in the Workplace</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Culture and Communication in the Workplace</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Language and Effective Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Language and Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Business Communication &amp; Interpersonal Relationships</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Communication &amp; Interpersonal Relationships</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Communication Improvement at Workplace</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Improvement at Workplace</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Learning & Development

Online Course Marketing

Business Communication Skills

Professional Skills Course (PSC)

Business Communication

Workplace Communication

Workplace Communication Management

General Admission

<p>In a world where customer satisfaction is paramount, '<strong>Complaints Handling for Customer Care: Best Practices</strong>' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Grasp the intrinsic link between complaints and augmenting customer value.</li>
<li>Cultivate robust relationships through rapport-building techniques.</li>
<li>Demonstrate mastery in tailoring communication styles to diverse customer types.</li>
<li>Implement customer-focused solutions for resolving complaints seamlessly.</li>
<li>Utilise advanced technology and tools for proactive service recovery and enhanced customer care.</li>
</ul>
<h3><b>Why choose this Complaints Handling for Customer Care: Best Practices<span> course</span>?</b></h3>
<ul>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b><b> </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the <b>Complaints Handling for Customer Care: Best Practices</b> Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ul>
<h3><b>Who is this Complaints Handling for Customer Care: Best Practices<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Customer service representatives aiming to elevate their problem-solving prowess.</li>
<li>Managers overseeing customer care departments and seeking systemic improvements.</li>
<li>Entrepreneurs wanting to instil a customer-centric culture within their startups.</li>
<li>Complaints handling teams looking to optimise their approaches.</li>
<li>Anyone passionate about transforming customer challenges into loyalty-building moments.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Customer Service Representative</strong>: £18,000 - £28,000</li>
<li><strong>Complaints Handler</strong>: £20,000 - £33,000</li>
<li><strong>Customer Experience Manager</strong>: £25,000 - £55,000</li>
<li><strong>Customer Care Director</strong>: £55,000 - £80,000</li>
<li><strong>Customer Retention Specialist</strong>: £23,000 - £40,000</li>
<li><strong>Customer Support Technology Consultant</strong>: £30,000 - £60,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Complaints Handling for Customer Care: Best Practices</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Complaints Handling for Customer Care: Best Practices</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Complaints &amp; Customer Value</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Complaints &amp; Customer Value</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Building Rapport &amp; Trust</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building Rapport &amp; Trust</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Effective Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Handling Various Customer Types</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Various Customer Types</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Customer-Centric Complaint Resolution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer-Centric Complaint Resolution</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Proactive Complaint Prevention and Service Recovery</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Proactive Complaint Prevention and Service Recovery</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Advanced Technology and Tools in Customer Care</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Advanced Technology and Tools in Customer Care</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Customer Care

Complaint Handling

Customer Service

Customer Relations

Customer Experience Management

Complaints Handling for Customer Care: Best Practices

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Merchandising </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01:</strong> Merchandising</li><li><strong>Course 02: </strong>Purchasing &amp; Procurement</li><li><strong>Course 03:</strong> Business Law</li><li><strong>Course 04: </strong>Strategic Planning &amp; Analysis for Marketing</li><li><strong>Course 05: </strong>Social Media Marketing &amp; Digital Marketing</li><li><strong>Course 06:</strong> Branding Your Business</li><li><strong>Course 07: </strong>Sales &amp; Negotiation Skills</li><li><strong>Course 08:</strong> Customer Service Diploma</li><li><strong>Course 09: </strong>Effective Communication Skills</li><li><strong>Course 10: </strong>Tax Accounting Diploma</li><li><strong>Course 11: </strong>Time Management</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Merchandising</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Merchandising</strong>' today and Start Learning </p><p>This <strong>Merchandising </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Merchandising</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        160 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Merchandising </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this <strong>Merchandising</strong> course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Merchandising </strong>Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Merchandising course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Imperial Academy

Free QLS Endorsed Certificate | 11 in 1 Exclusive Bundle with Free Certificates | 160 CPD Points | Installment Payment

Merchandising Training Courses

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p><p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Port Management </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p><p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p><ul><li><strong>Course 01:</strong> Port Management at QLS Level 5</li><li><strong>Course 02:</strong> Commercial Law</li><li><strong>Course 03</strong>: Import/Export</li><li><strong>Course 04</strong>: Tax Accounting Diploma</li><li><strong>Course 05:</strong> Supply Chain Management</li><li><strong>Course 06</strong>: Warehouse Management Diploma</li><li><strong>Course 07</strong>: Risk Assessment &amp; Management Diploma CPD Accredited</li><li><strong>Course 08</strong>: Spill Management Training</li><li><strong>Course 09</strong>: LOLER Training</li><li><strong>Course 10:</strong> Manual Handling Course</li><li><strong>Course 11:</strong> Effective Communication Skills</li></ul><p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Port Management</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul><p> Enrol in our '<strong>Port Management</strong>' today and Start Learning </p><p>This <strong>Port Management </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Port Management</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p><p><strong>*** Specialised Assessment ***</strong></p><p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p><ul><li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Port Management </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p><p><strong>Disclaimer</strong></p><p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Port Management course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Port Management </strong>Course, you are to start your career or begin the next phase of your career in this field</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p><p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p><p>For ordering additional QLS Certificates, <strong>other than Port Management - Level 5 Diploma course</strong>, the fees will be following with £10 for international shipping only</p><ul><li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul><p><strong>CPD Accredited Certification</strong></p><p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p><ul><li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul><p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Port Management Strategies: Efficiently Managing Port Operations

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> DSL - Designated Safeguarding Lead </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Designated Safeguarding Lead (DSL) at QLS Level 5</li><li><strong>Course 02:</strong> Family Support Worker - Level 5</li><li><strong>Course 03: </strong>Child Psychology Diploma</li><li><strong>Course 04:</strong> Domestic Violence and Abuse Awareness Diploma</li><li><strong>Course 05:</strong> Counselling Skills Training</li><li><strong>Course 06:</strong> Safeguarding Children: Internet Safety</li><li><strong>Course 07: </strong>Dealing With Difficult People Training</li><li><strong>Course 08:</strong> Anxiety in Children and Young People during COVID-19</li><li><strong>Course 09: </strong>First Aid at Work</li><li><strong>Course 10:</strong> Effective Communication Skills</li><li><strong>Course 11:</strong> Public Health and Safety</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>DSL - Designated Safeguarding Lead</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>DSL - Designated Safeguarding Lead</strong>' today and Start Learning </p><p>This <strong>DSL - Designated Safeguarding Lead </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>DSL - Designated Safeguarding Lead</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        145 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>DSL - Designated Safeguarding Lead </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this <strong>DSL - Designated Safeguarding Lead </strong>course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>DSL - Designated Safeguarding Lead </strong>Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Designated Safeguarding Lead (DSL) course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

DSL - Designated Safeguarding Lead

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Forex </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Forex Swing Trading Strategy at QLS Level 5</li><li><strong>Course 02:</strong> Stock Trading &amp; Investing</li><li><strong>Course 03: </strong>Investment</li><li><strong>Course 04:</strong> Advanced Tax Accounting</li><li><strong>Course 05:</strong> Diploma in Business Analysis</li><li><strong>Course 06:</strong> Capital Budgeting &amp; Investment Decision Rules</li><li><strong>Course 07:</strong> Financial Reporting</li><li><strong>Course 08:</strong> Economics</li><li><strong>Course 09:</strong> Business Law</li><li><strong>Course 10:</strong> Risk Management Level 7</li><li><strong>Course 11:</strong> Effective Communication Skills</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Forex</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Forex</strong>' today and Start Learning </p><p>This <strong>Forex </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Forex</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Forex </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this <strong>Forex </strong>course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Forex </strong>Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Forex Swing Trading Strategy course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Forex QLS Diploma Training

<p>Launch the dynamic career you've always wanted! Take this high-quality QLS Endorsed Nursing Assistant Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p>After completing the Nursing Assistant bundle, you'll be equipped with a toolkit of abilities to advance in your desired field. Additionally, you will gain various highly sought-after skills to climb the corporate ladder and receive free access to all the materials in our Nursing Assistant for a lifetime.</p> <p>Enter the dynamic and profitable world of Nursing and learn how to attain the skills needed for a lifelong career.</p> <p><strong>What other courses are included with this Bundle?</strong></p> <ul> <li><strong>Course 01: </strong>Nursing Assistant Diploma at QLS Level 7</li><li><strong>Course 02: </strong>Nurse Prescribing Diploma</li><li><strong>Course 03: </strong>Phlebotomy &amp; Blood Collection Procedure</li><li><strong>Course 04: </strong>Medical Law</li><li><strong>Course 05: </strong>Medical Transcription</li><li><strong>Course 06: </strong>Consent Training in Healthcare Course</li><li><strong>Course 07: </strong>COVID-19 Critical Care</li><li><strong>Course 08: </strong>Covid19 Awareness Diploma for Healthcare Assistant</li><li><strong>Course 09: </strong>Communication Skills in Health and Social Care</li><li><strong>Course 10: </strong>Diabetes Care</li><li><strong>Course 11: </strong>Personal Hygiene</li></ul> <p><strong>Learning Outcome</strong></p> <ul> <li>Learn the requirements for every healthcare setting and the nursing staff therein</li><li>Understand all the legal, practical, and ethical responsibilities of a Nursing Assistant</li><li>Know how to communicate efficiently with patients and staff</li><li>Become fully aware of all the necessary health and safety protocols for nursing</li><li>Acquire the ability to perform valuable infection control in an emergency</li><li>Be able to practise rest and sleep management on patients</li><li>Gain an acute understanding of nutrition and fluid requirements for patients</li><li>Show the ability to perform essential medical practises like Oxygenation and suchlike</li></ul><p><strong>Course Curriculum:</strong></p> <p><strong>Course 01: Nursing Assistant Diploma at QLS Level 7</strong></p> <ul> <li>Introduction</li><li>Working in Different Healthcare Settings</li><li>Legal, Standards and Professional Aspects of Ethical Practice: Part - 1</li><li>Legal, Standards and Professional Aspects of Ethical Practice: Part - 2</li><li>Effective Communication</li><li>Health and Safety</li><li>Hygiene</li><li>Infection Control</li><li>Asepsis</li><li>Medication Administration</li><li>Understanding the Immune System</li><li>Rest and Sleep Management</li><li>Mobility and Immobility Issues of Patients</li><li>Pain Management for Nurses</li><li>Nutrition</li><li>Fluid and Electrolyte Balance</li><li>Assisting with Elimination</li><li>Oxygenation</li></ul> <p><strong>---------- 10 More Premium Courses-----------</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Nursing Assistant </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> <p><strong>Note :</strong> This Nursing Training course is not applicable for any professional certification. However, You will have an edge to gather deep knowledge and information about this sector.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

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                             <p>Anyone can enrol in this <strong>Nursing Assistant </strong>course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Nursing Assistant </strong>Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than this </strong><strong>Nursing Assistant Diploma</strong><strong> course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Level 7 Diploma (Free QLS Endorsed Certificate) | 11-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

Nursing Assistant QLS Diploma

<h2>Description</h2><p><span><strong> Acquired Communication Disorders Diploma</strong></span></p><p><span>Introducing the Acquired Communication Disorders Diploma, a comprehensive online programme tailored for individuals keen to deepen their understanding of the myriad communication disorders acquired post birth. This diploma sheds light on the intricacies and challenges faced by those with such disorders, ensuring that participants are well-equipped with the knowledge and skills to make a significant difference in the lives of affected individuals.</span></p><p><span>This online course meticulously covers a broad spectrum of topics that encompass the diverse realm of acquired communication disorders. Participants will embark on a learning journey that begins with a foundational understanding of acquired communication disorders. This foundation establishes a solid base, allowing learners to grasp the complexities of each subsequent topic with clarity and confidence.</span></p><p><span>One of the significant areas of study within the Acquired Communication Disorders Diploma revolves around Aphasia and its variants. Aphasia, a condition that can impede an individual's ability to communicate, is dissected in depth to provide learners with a clear comprehension of its forms and implications. Furthermore, the diploma delves into Dysarthria, shedding light on the complications that arise due to speech muscle weakness.</span></p><p><span>The course also introduces participants to Apraxia of Speech, helping them to discern the differences between the two and comprehend the unique challenges posed by Apraxia. Another crucial component of the curriculum pertains to Traumatic Brain Injuries (TBI) and their relationship with communication. This module equips learners with the knowledge to understand the profound impact of TBIs on an individual's ability to communicate effectively.</span></p><p><span>Notably, the Acquired Communication Disorders Diploma does not stop at exploring disorders stemming from injuries or muscle weaknesses. The curriculum also touches upon the effects of Right Hemisphere Brain Damage, a crucial topic that warrants in-depth understanding due to its intricate link with communication challenges.</span></p><p><span>Dementia, often associated with memory impairment, also plays a role in communication disorders. Within this diploma, participants will explore the intricate relationship between dementia and communication disorders, gaining a well-rounded understanding of the topic.</span></p><p><span>Voice Disorders and Communication is yet another pivotal section of this programme. It gives a comprehensive overview of how various voice disorders can influence and impede effective communication. This insight is invaluable for those aiming to assist individuals facing such challenges.</span></p><p><span>With the rise of technology, Assistive Technology in Communication has become an increasingly important topic. This course offers valuable insights into the latest technological advancements and tools that can aid individuals with communication disorders.</span></p><p><span>Lastly, but by no means least, the role of Speech-Language Pathologists is highlighted. These professionals play a crucial role in diagnosing, treating, and supporting individuals with communication disorders. The Acquired Communication Disorders Diploma equips participants with the knowledge to understand and appreciate the vital role these pathologists play in the realm of communication disorders.</span></p><p><span>In essence, the Acquired Communication Disorders Diploma is an online course that offers a comprehensive and in-depth exploration of the multifaceted world of acquired communication disorders. With a curriculum that is both wide-ranging and detailed, participants are guaranteed a thorough and enlightening learning experience. If you're passionate about understanding and helping those with communication disorders, this diploma is a must-enrol.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:Understanding Acquired Communication Disorders </span><br />
<span><strong>2</strong>:Aphasia and Its Variants</span><br />
<span><strong>3</strong>:Dysarthria: Speech Muscle Weakness</span><br />
<span><strong>4</strong>:Apraxia of Speech </span><br />
<span><strong>5</strong>:Traumatic Brain Injuries (TBI) and Communication </span><br />
<span><strong>6</strong>:Right Hemisphere Brain Damage </span><br />
<span><strong>7</strong>:Dementia and Communication Disorders </span><br />
<span><strong>8</strong>:Voice Disorders and Communication </span><br />
<span><strong>9</strong>:Assistive Technology in Communication</span><br />
<span><strong>10</strong>:The Role of Speech-Language Pathologists </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Acquired Communication Disorders Course

<h2>Description</h2><p><span><strong>Media And Public Relations Diploma</strong></span></p><p><span>The Media And Public Relations Diploma is a transformative online course designed for individuals aiming to carve out a career in public relations, media, and communications. This course covers an expansive range of pertinent topics, arming participants with the requisite knowledge and skills to navigate the dynamic landscape of media and public relations.</span></p><p><span>The course begins with the comprehensive module, Understanding the Media Landscape. In this module, learners gain an in-depth comprehension of the constantly evolving media environment, providing them with the foundations to interact with various media platforms adeptly.</span></p><p><span>A pivotal aspect of this online course is the Introduction to Public Relations module. This essential primer lays the groundwork for a comprehensive understanding of the field. It explores the theories, concepts, and practices that shape public relations, preparing learners for the practical components that follow.</span></p><p><span>Media Relations Fundamentals, another core component of the Media And Public Relations Diploma, builds on the knowledge obtained in the previous modules. Participants will acquire the skills necessary to cultivate robust relationships with media professionals, facilitating effective communication with the public.</span></p><p><span>As media and public relations professionals often need to handle high-pressure situations, the course includes Crisis Communication and Management. This module equips students with the skills to manage communications during a crisis, ensuring the reputation and image of the organisation are preserved.</span></p><p><span>Moreover, the Media And Public Relations Diploma doesn't shy away from contemporary topics. It explores the relationship between PR and Social Media, demonstrating how the power of social platforms can be harnessed to create and maintain a positive public image.</span></p><p><span>The importance of Corporate Communication and Reputation Management is also thoroughly examined. This module focuses on the strategic importance of clear and consistent communication within and outside an organisation, fostering a positive corporate reputation.</span></p><p><span>Event Management and PR is another exciting element of this course. Participants will learn how to orchestrate successful events and leverage them for public relations purposes, ensuring the most favourable public perception.</span></p><p><span>Measurement and Evaluation in PR is a crucial component of this diploma. Learners are taught how to gauge the impact of their PR initiatives, ensuring that their efforts are effective and offering a clear return on investment.</span></p><p><span>The module on PR Strategies and Campaign Planning takes learners through the complete process of creating comprehensive public relations campaigns. Participants will learn to devise effective strategies and implement them meticulously, ensuring successful communication with their target audiences.</span></p><p><span>Lastly, the Media And Public Relations Diploma does not only focus on the present. The course also provides a clear-eyed view of The Future of Media and Public Relations. Learners will explore emerging trends and technologies in the field, preparing them for the dynamic future of this industry.</span></p><p><span>In conclusion, the Media And Public Relations Diploma is a comprehensive online course designed to provide aspiring and seasoned professionals with the insights and tools to excel in the media and public relations arena. Through this course, participants will be well-equipped to handle any challenge that comes their way in this fast-paced and constantly evolving field.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>: Understanding the Media Landscape </span><br />
<span><strong>2</strong>: Introduction to Public Relations</span><br />
<span><strong>3</strong>: Media Relations Fundamentals</span><br />
<span><strong>4</strong>: Crisis Communication and Management </span><br />
<span><strong>5</strong>: PR and Social Media </span><br />
<span><strong>6</strong>: Corporate Communication and Reputation Management </span><br />
<span><strong>7</strong>: Event Management and PR </span><br />
<span><strong>8</strong>: Measurement and Evaluation in PR </span><br />
<span><strong>9</strong>: PR Strategies and Campaign Planning</span><br />
<span><strong>10</strong>: The Future of Media and Public Relations </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Media And Public Relations Course

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

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					<div><h3><strong><span>Overview</span></strong></h3></div>
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					<div><p>This Effective Communication Skills course will unlock your full potential and will show you how to <strong>excel in a career in Effective Communication Skills</strong>. So upskill now and reach your full potential. Everything you need to get started in Effective Communication Skills is available in this course.</p><p>Learning and progressing are the hallmarks of personal development. This Effective Communication Skills will <strong>quickly teach you the must-have</strong> <strong>skills</strong> needed to start in the relevant industry.</p></div>
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					<div><h3><strong><span>In This Effective Communication Skills Course, You Will:</span></strong></h3></div>
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					<div><ul><li>Learn strategies to boost your workplace efficiency.</li><li>Hone your Effective Communication Skills to help you advance your career.</li><li>Acquire a comprehensive understanding of various Effective Communication Skills topics and tips from industry experts.</li><li>Learn in-demand Effective Communication Skills that are in <strong>high demand among UK employers</strong>, which will help you to kickstart your career.</li></ul></div>
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					<div><p>This Effective Communication Skills course covers everything you must know to stand against the tough competition in the Effective Communication Skills field. </p><p>The future is truly yours to seize with this Effective Communication Skills. Enrol today and complete the course to achieve a Effective Communication Skills <strong>certificate</strong> that can change your professional career forever.</p></div>
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					<div><h3><strong><span>Additional Perks of Buying a Course From Institute of Mental Health</span></strong><b></b></h3></div>
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					<div><ul><li>Study online - whenever and wherever you want.</li><li>One-to-one support from a dedicated tutor throughout your course.</li><li>Certificate immediately upon course completion</li><li>100% Money back guarantee</li><li>Exclusive discounts on your next course purchase from Institute of Mental Health </li></ul></div>
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					<div><p>Enrolling in the Effective Communication Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.</p></div>
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					<div><section><div><div><div><div><div><div><div><div><p>After studying the Effective Communication Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. </p></div></div></div></div></div></div></div></div></section></div>
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					<div><p>Upon successfully completing the Effective Communication Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.</p></div>
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					<div><p>This Effective Communication Skills is suitable for anyone aspiring to start a career in Effective Communication Skills; even if you are new to this and have no prior knowledge on Effective Communication Skills, this course is going to be very easy for you to understand. </p><p>And if you are already working in the Effective Communication Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </p><p>Taking this Effective Communication Skills course is a win-win for you in all aspects. </p><p>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</p></div>
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					<div><p>This Effective Communication Skills course has no prerequisite. </p><p>You don't need any educational qualification or experience to enrol in the Effective Communication Skills course.</p><p>Do note: you must be at least 16 years old to enrol.</p><p>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Effective Communication Skills course.</p><p>Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.</p></div>
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					<td><i></i></td>
					<td>Fundamentals Of Communication - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fundamentals Of Communication - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Great Communication Tips - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Great Communication Tips - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Self-Talk &amp; Powerful Language</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Miscommunication</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Still MORE Great Tips! Part 1</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Still MORE Great Tips! Part 2</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Still MORE Great Tips! Part 3</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Thoughts and Suggestions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PROMO Communication (BEST)</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
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						</div>

Overview
This Effective Communication Skills course will unlock your full potential and will show you how to excel in a career in Effective Communication Skills. So upskill now and reach your full potential. Everything you need to get started in Effective Communication Skills is available in this course.
Learning and progressing are the hallmarks of personal development. This Effective Communication Skills will quickly teach you the must-have skills needed to start in the relevant industry.
In This Effective Communication Skills Course, You Will:
Learn strategies to boost your workplace efficiency.
Hone your Effective Communication Skills to help you advance your career.
Acquire a comprehensive understanding of various Effective Communication Skills topics and tips from industry experts.
Learn in-demand Effective Communication Skills that are in high demand among UK employers, which will help you to kickstart your career.
This Effective Communication Skills course covers everything you must know to stand against the tough competition in the Effective Communication Skills field. 
The future is truly yours to seize with this Effective Communication Skills. Enrol today and complete the course to achieve a Effective Communication Skills certificate that can change your professional career forever.
Additional Perks of Buying a Course From Institute of Mental Health
Study online - whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health
Enrolling in the Effective Communication Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
Process of Evaluation
After studying the Effective Communication Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. 
Certificate of Achievement

Upon successfully completing the Effective Communication Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
Who Is This Course for?
This Effective Communication Skills is suitable for anyone aspiring to start a career in Effective Communication Skills; even if you are new to this and have no prior knowledge on Effective Communication Skills, this course is going to be very easy for you to understand. 
And if you are already working in the Effective Communication Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
Taking this Effective Communication Skills course is a win-win for you in all aspects. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
This Effective Communication Skills course has no prerequisite. 
You don't need any educational qualification or experience to enrol in the Effective Communication Skills course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Effective Communication Skills course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
 Course Curriculum

Winning With Communication			
	Introduction To Communication - Goals & Benefits		00:07:00
	Key Principles Of Communication		00:14:00
	We Are ALWAYS Communicating		00:17:00
	Fundamentals Of Communication - Part 1		00:06:00
	Fundamentals Of Communication - Part 2		00:08:00
	Great Communication Tips - Part 1		00:14:00
	Great Communication Tips - Part 2		00:19:00
	Self-Talk & Powerful Language		00:10:00
	Miscommunication		00:06:00
	Still MORE Great Tips! Part 1		00:12:00
	Still MORE Great Tips! Part 2		00:08:00
	Still MORE Great Tips! Part 3		00:05:00
	Final Thoughts and Suggestions		00:06:00
	PROMO Communication (BEST)		00:06:00

IOMH - Institute of Mental Health

Networking

Communication Skills

Effective Communication Skills

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Effective Communication Skills: Building Connections </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Effective Communication Skills: Building Connections </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Effective Communication Skills: Building Connections</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Effective Communication Skills: Building Connections bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Effective Communication Skills: Building Connections </strong>course provides complete 360-degree training on Effective Communication Skills: Building Connections. You'll get not one, not two, not three, but <strong>twenty-five </strong>Effective Communication Skills: Building Connections courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Effective Communication Skills: Building Connections courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Effective Communication Skills: Building Connections Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Effective Communication Skills Diploma</li><li>Course 02: Diploma in Workplace Professionalism and Communication</li><li>Course 03: Master English Speaking 1</li><li>Course 04: Master English Speaking 2</li><li>Course 05: Communication and Organisational Skills</li><li>Course 06: Communication Skills: Body of the Speech, Expressions &amp; Body Movements</li><li>Course 07: Business English and Communication Skills</li><li>Course 08: Ultimate Job Interview in English</li><li>Course 09: Creating a Professional LinkedIn profile</li><li>Course 10: Personal and Networking Skills</li><li>Course 11: Negotiation Skills</li><li>Course 12: Report Writing</li><li>Course 13: Persuasion and Influencing Skills</li><li>Course 14: Virtual Team Building &amp; Management</li><li>Course 15: Conflict Resolution</li><li>Course 16: Emotional Intelligence and Social Management Diploma</li><li>Course 17: Public Speaking: Presentations like a Boss</li><li>Course 18: Diversity Training</li><li>Course 19: Diploma in Career Development and Passion</li><li>Course 20: Business Networking Skills</li><li>Course 21: Influencing and Negotiation Skills</li><li>Course 22: Delegation Skills Training</li><li>Course 23: Time Management</li><li>Course 24: Leadership Skills Training</li><li>Course 25: Assertiveness Skills</li></ul> <p>The <strong>Effective Communication Skills: Building Connections </strong>course has been prepared by focusing largely on Effective Communication Skills: Building Connections career readiness. It has been designed by our Effective Communication Skills: Building Connections specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Effective Communication Skills: Building Connections Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Effective Communication Skills: Building Connections bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Effective Communication Skills: Building Connections Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Effective Communication Skills: Building Connections Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Effective Communication Skills: Building Connections course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Effective Communication Skills: Building Connections </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Effective Communication Skills: Building Connections lessons</li><li>One to one assistance from Effective Communication Skills: Building Connectionsprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Effective Communication Skills: Building Connectionscourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Effective Communication Skills: Building Connections courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Effective Communication Skills: Building Connections certificate and transcript on the next working day</li><li>Easily learn the Effective Communication Skills: Building Connections skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Effective Communication Skills: Building Connections </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Effective Communication Skills: Building Connections</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Effective Communication Skills: Building Connections </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Effective Communication Skills: Building Connections</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Effective Communication Skills: Building Connections </strong>career because this course includes various courses as a bonus. This Effective Communication Skills: Building Connections is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Effective Communication Skills: Building Connections career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Essential Skills

Effective Communication Skills: Building Connections

ILM Level 3 Award in Leadership and Management

<div><div id="commonContent"><p><strong>Overview: Effective Communication Skills</strong></p><p>In today's interconnected world, effective communication is an invaluable asset. Whether you're interacting in your personal relationships, navigating professional environments, or engaging with broader communities, the ability to convey ideas, thoughts, and emotions with clarity and precision is essential. The 'Effective Communication Skills' course is designed to equip learners with the knowledge, strategies, and practical techniques necessary to become adept communicators across various mediums.</p><p> </p><p><strong>Chapter 1: Effective Communication</strong></p><p>The foundation of effective communication lies in understanding its fundamental principles. In this introductory chapter, learners will delve into the core concepts that underpin successful communication. From the basic elements of encoding and decoding messages to the importance of active listening and feedback, participants will gain insights into the dynamics of human interaction.</p><p>Key topics covered in this module include:</p><ul><li>The communication process: Explore the stages involved in transmitting and receiving messages, including encoding, transmitting, receiving, decoding, and feedback.</li><li>Verbal and nonverbal communication: Understand the role of both verbal language and nonverbal cues such as body language, facial expressions, and gestures in conveying meaning.</li><li>Barriers to communication: Identify common obstacles that hinder effective communication, such as noise, cultural differences, language barriers, and emotional barriers.</li><li>Active listening: Learn techniques to enhance listening skills, including paraphrasing, clarifying, summarizing, and empathizing with the speaker.</li></ul><p>Through a combination of theoretical concepts, real-world examples, and interactive exercises, learners will develop a solid understanding of the principles of effective communication and how they can be applied in various contexts.</p><p><strong>Chapter 2: Effective Verbal Communication</strong></p><p>Verbal communication plays a central role in interpersonal interactions, presentations, negotiations, and everyday conversations. In this module, participants will explore strategies for mastering the art of verbal communication and fostering meaningful connections with others through spoken language.</p><p>Key components of this chapter include:</p><ul><li>Clarity and conciseness: Discover techniques for articulating thoughts and ideas clearly and succinctly to ensure that messages are easily understood by others.</li><li>Tone and delivery: Explore the impact of tone of voice, pacing, pitch, and emphasis on the interpretation of verbal messages, and learn how to adapt these elements to different situations and audiences.</li><li>Assertiveness and confidence: Develop strategies for expressing opinions, making requests, and asserting boundaries with confidence and assertiveness, while also respecting the perspectives of others.</li><li>Effective questioning and feedback: Master the art of asking open-ended questions, providing constructive feedback, and engaging in productive dialogue to foster mutual understanding and collaboration.</li></ul><p>Through practical exercises, role-playing scenarios, and guided feedback sessions, learners will hone their verbal communication skills and gain confidence in their ability to express themselves effectively in various contexts.</p><p><strong>Chapter 3: Effective Written Communication</strong></p><p>In an age dominated by digital communication channels, the ability to communicate effectively in writing is more important than ever. This module focuses on developing proficiency in written communication, from crafting clear and concise emails to drafting persuasive reports and documents.</p><p>Key themes covered in this module include:</p><ul><li>Structure and organization: Learn how to structure written communication effectively, including the use of introductions, main body paragraphs, and conclusions to guide the reader through the content.</li><li>Clarity and precision: Explore techniques for writing clearly and concisely, avoiding jargon, ambiguity, and unnecessary complexity to ensure that messages are easily understood by the intended audience.</li><li>Tone and style: Understand the importance of tailoring the tone and style of writing to suit the purpose, audience, and context, whether it's formal, informal, persuasive, or informative.</li><li>Editing and proofreading: Develop strategies for reviewing and revising written work to correct errors in grammar, punctuation, spelling, and style, ensuring that the final product is polished and professional.</li></ul><p>By practicing writing exercises, analyzing sample texts, and receiving constructive feedback, participants will enhance their written communication skills and become more effective communicators in both personal and professional settings.</p><p> </p><p><strong>Conclusion</strong></p><p>The 'Effective Communication Skills' course provides a comprehensive framework for mastering the art of communication in today's fast-paced world. By exploring the principles of effective communication, mastering verbal and written communication techniques, and practicing through interactive exercises, participants will develop the skills and confidence needed to succeed in any communication context. Whether you're a seasoned professional looking to enhance your communication skills or an aspiring communicator seeking to build a strong foundation, this course offers valuable insights and practical strategies for achieving your goals.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Chapter 1 Effective Communication</h4><div><div><ul><li><div>
<span></span><h5>
Effective Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 2 Effective Verbal Communication</h4><div><div><ul><li><div>
<span></span><h5>
Effective Verbal Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Chapter 3 Effective Written Communication</h4><div><div><ul><li><div>
<span></span><h5>
Effective Written Communication</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Overview
★★ 24 Hour Limited Time Flash Sale ★★
Certificate in Business Essentials - Effective Communication at QLS Level 3
***Key Features of Certificate in Business Essentials - Effective Communication at QLS Level 3***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Unlock your potential with our Certificate in Business Essentials - Effective Communication. In today’s fast-paced business world, mastering Effective Communication is crucial. This course provides a unique blend of insights and techniques that will empower you to excel in any business environment. Effective Communication is more than just exchanging information; it's about understanding the emotion and intentions behind the information.
Effective Communication is the cornerstone of successful Business interactions. Our Certificate in Business Essentials - Effective Communication offers an in-depth exploration of communication strategies essential for thriving in a Business setting. You will learn how to convey your message clearly and effectively, whether in meetings, presentations, or everyday interactions. This course ensures that you can connect with your audience and articulate your thoughts with precision and confidence.
By enrolling in the Certificate in Business Essentials - Effective Communication, you will develop the skills needed to navigate the complexities of modern Business communication. From enhancing your verbal and non-verbal communication to mastering digital communication tools, this course covers all aspects crucial for your success. Strengthening your communication skills will not only enhance your professional relationships but also boost your career prospects, making you a valuable asset in any Business.
Facilities that you will receive after enrolling on The Certificate in Business Essentials - Effective Communication at QLS Level 3 course From Skill Up
Understand the principles of Effective Communication in Business.
Develop advanced verbal communication skills for Business settings.
Master non-verbal communication techniques.
Enhance your listening skills to improve Business interactions.
Learn to use digital communication tools effectively.
Improve your Business writing skills.
Gain confidence in public speaking and presentations.
Understand the role of emotional intelligence in communication.
Course Description
The Certificate in Business Essentials - Effective Communication is designed to provide you with the skills needed to excel in any Business environment. Effective Communication is vital for professional success, and this course covers all essential aspects. You will learn advanced communication strategies, including verbal, non-verbal, and digital communication techniques. The course will also enhance your Business writing skills, public speaking abilities, and emotional intelligence. By the end of this course, you will be well-equipped to handle any communication challenge in the Business world, making you a more effective and confident professional.
Certificates
Digital Certificate
This course comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 3 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Who is this course for?
This Certificate in Business Essentials - Effective Communication course is ideal for:
Aspiring Business professionals.
Managers seeking to improve their communication skills.
Team leaders who need to communicate effectively with their teams.
Individuals aiming to enhance their public speaking abilities.
Professionals looking to advance their Business writing skills.
Requirements
For this Diploma in Certificate in Business Essentials - Effective Communication course, you don't need any formal qualifications. Just need to have:
A strong interest in effective communication.
Commitment to completing the course.
Basic understanding of business environments.
Career path
Unlock diverse career opportunities with our Certificate in Business Essentials - Effective Communication course. Explore these lucrative paths:
Business Consultant: £30,000 - £50,000
Human Resources Manager: £35,000 - £55,000
Marketing Manager: £40,000 - £60,000
Sales Manager: £35,000 - £50,000
Customer Service Manager: £30,000 - £45,000
Project Manager: £40,000 - £65,000

Skill Up

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support


Certificate in Business Essentials - Effective Communication at QLS Level 3


<div>
	<blockquote><p>Do you want to know how to communicate effectively? Do you want to improve interpersonal communication skills? Then it's time for you to learn how to communicate effectively in this Effective Communication Course.</p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Effective communication is the key in any field. </span><span>There are specific strategies and techniques that will no doubt help you in improving your interpersonal communication skills. By undertaking this course you will be able to acquire the appropriate skills to become a great communicator with effective interpersonal abilities.  </span></p>
<h3><strong>Who is the course for?</strong></h3>
<ul>
<li><span>Professionals who work in the communications industry or part of the communications and human resources department. Furthermore, it will help the top executive executes effectively commanding their subordinates to function well and communicate with them effectively. </span></li>
<li><span>People who are interested in learning more about communication and those people who are struggling with communication and wish to express their thoughts into actions.</span></li>
</ul>
<h3><strong>Entry Requirement:</strong></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be ages 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><strong>Career Path:</strong></h3>
<p><span>This Effective Communication Course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li>Customer Service Executives</li>
<li>Customer Service Consultant</li>
<li>Human Resources Manager</li>
<li>Business Development Manager</li>
<li><span>Communication Department Head</span></li>
<li><span>Executive Producers</span></li>
<li><span>Marketing Manager</span></li>
<li><span>Public Relations Officer</span></li>
<li><span>Social Media Specialist</span></li>
<li><span>Strategist</span></li>
<li><span>And Many More!</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Effective Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Importance Of Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>7 C's Of Effective Communication</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Improving Interpersonal Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Becoming A Great Communicator</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Properties Of Interpersonal Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communication Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Communication</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understand Yourself And Your Message</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communicating Effectively</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Communicating with Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Reading Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Body Language Mistakes</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Gender Differences</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Nonverbal Communication</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Facial Expressions</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Body Language in Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Lying and Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Improve Your Body Language</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Matching Your Words to Your Movement</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Effective Communication Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Effective Communication Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Meeting Skills

Effective Communication Course

Portsmouth

Bingley

Milton Keynes 

Birmingham

Liverpool 

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">AWARDS A NATIONALLY RECOGNISED AND ACCREDITED CERTIFICATE IN ECG<br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">i) OCN A</span>ccredited at Level 3 (Advanced Level)&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">- The Open College Network&nbsp;</em>[Equivalent to Level 5 in Ireland]<em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></em></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ii) CPD Accredited&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">- The CPD Certification Service</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SUITABLE FOR:</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- OPEN TO ALL APPLICANTS&nbsp;</strong>(no previous healthcare experience OR qualifications necessary)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- MEDICAL / HEALTHCARE (trainees and professionals)</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- GP RECEPTIONISTS, ALLIED HEALTHCARE STAFF</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">This Introduction to ECG Course is divided into two parts:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 1</strong>&nbsp;covers theory (online) and should be completed before&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 2</strong>&nbsp;- practical training (classroom or virtual classroom)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">A nurse or paramedic-led half-day session covering essential practical skill-sets required to set up and record a valid ECG trace.</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(51, 153, 102); box-sizing: border-box;" fr-original-style=" color: rgb(51, 153, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A SHORT PRELIM / PRIMER COURSE "GETTING STARTED IN ECG" IS INCLUDED AS A SEPARATE COURSE FOR THOSE ENROLLING WITH NO PREVIOUS KNOWLEDGE OF ECG RECORDING (3 SECTIONS, NO QUESTIONS!)</strong></span></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(51, 153, 102); box-sizing: border-box;" fr-original-style=" color: rgb(51, 153, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">YOU CAN OPT OUT OF THIS AT POINT OF BOOKING IF PREFERRED.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.</strong></span></p></div><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Course Itinerary - overview:</strong></em></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - THEORY (online)</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and perform an ECG, conforming to Skills for Health recommended standards and guidelines.</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M01</strong>&nbsp;&ndash; Introduction: History, definitions, types of ECG, the uses of an ECG, results, and risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M02</strong>&nbsp;&ndash; Infection Prevention &amp; Control: Reducing healthcare-associated infections. Keeping Safe.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M03</strong>&nbsp;&ndash; Professionalism &amp; Effective Communication: Interacting with patients and staff and the use of effective communication methods.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M04</strong>&nbsp;&ndash; Legal Requirements &amp; Consent: Legal Obligations and Accountability. Criminal, Civil and Contractual law in healthcare. Vicarious Liability and your Duty of Care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M05</strong>&nbsp;&ndash; Preparation for the ECG Examination: Patient preparation when performing a resting ECG, skin preparation, placement of the electrodes &amp; the Angle of Louis.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M06</strong>&nbsp;&ndash; The Electricity of the Heart: The heart&rsquo;s electrical signal, depolarisation &amp; repolarisation, the wiring of the heart, PQRST complex.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M07</strong>&nbsp;&ndash; The ECG Machine: Times &amp; speeds, PR interval, QRS complex, Recording an ECG, machine calibration, Obtaining a good quality recording, Variation from standard, Equipment &amp; clinical room specification, environmental considerations, documentation, storage &amp; confidentiality, and Electrocardiography on children.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M08</strong>&nbsp;&ndash; The 12-Lead ECG: A detailed look at the 12-lead ECG.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M09</strong>&nbsp;&ndash; The Shape of the QRS Complex: QRS for limb leads, the cardiac axis, deviation and QRS for V leads.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M10</strong>&nbsp;- Conduction issues within the AV node &amp; Bundle of His: The AV node &amp; the Bundle of His, types of heart block, first degree block, second degree block and third-degree blocks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M11</strong>&nbsp;- Conduction Issues within the Bundle Branches: Bundle Branch Block, Right and Left Bundle Branch Block</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M12</strong>&nbsp;- Conduction issues with the Distal Section of the LBBB: A guide on conduction issues with the distal section of the LBBB</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M13</strong>&nbsp;- The Heart&rsquo;s Rhythm: What happens when depolarisation doesn&rsquo;t start in the</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SA node, the intrinsic rhythm of the heart, sinus arrhythmia, sinus bradycardia &amp; sinus tachycardia, abnormalities in the cardiac rhythm, supraventricular rhythms, abnormal rhythm.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M14</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Bradycardias &amp; Ectopic Beats: Escape rhythms, atrial escape, junctional escape, complete heart block, ventricular escape, accelerated idioventricular rhythm, extrasystoles, atrial &amp; junctional extrasystoles and ventricular extrasystoles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M15</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Tachycardias: Supraventricular Tachycardia and Ventricular Tachycardia</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M16</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Fibrillation &amp; WPW: Fibrillation and why it happens, atrial and ventricular fibrillation, the Wolff-Parkinson-White (WPW) syndrome.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M17</strong>&nbsp;- Abnormalities within the P, QRS &amp; T Waves: What to check when interpreting an ECG, abnormalities in the P wave, QRS complex, ST segment &amp; T wave, Right Ventricular Hypertrophy, Pulmonary Embolism, Left ventricular hypertrophy, acute myocardial injury, pericarditis and ischaemia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 2 - CLASSROOM (am, pm or evening sessions)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Half day (morning, afternoon or evening sessions): skill-set development with practical demonstrations and hands-on experience in set-up, ECG electrode placement and observing a number of ECG traces.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M18</strong>&nbsp;- The Basics - an overview: Welcome to ECG interpretation, revision.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M19</strong>&nbsp;- Atrial Fibrillation &amp; Flutter: Detailed overview.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M20</strong>&nbsp;&ndash; Bundle Branch Blocks: Detailed overview.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Practical Sessions</p></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

AWARDS A NATIONALLY RECOGNISED AND ACCREDITED CERTIFICATE IN ECG



i) OCN Accredited at Level 3 (Advanced Level) - The Open College Network [Equivalent to Level 5 in Ireland]

ii) CPD Accredited - The CPD Certification Service



SUITABLE FOR:
- OPEN TO ALL APPLICANTS (no previous healthcare experience OR qualifications necessary)

- MEDICAL / HEALTHCARE (trainees and professionals)
- GP RECEPTIONISTS, ALLIED HEALTHCARE STAFF


This Introduction to ECG Course is divided into two parts: Part 1 covers theory (online) and should be completed before Part 2 - practical training (classroom or virtual classroom)
 
A nurse or paramedic-led half-day session covering essential practical skill-sets required to set up and record a valid ECG trace.
 
A SHORT PRELIM / PRIMER COURSE "GETTING STARTED IN ECG" IS INCLUDED AS A SEPARATE COURSE FOR THOSE ENROLLING WITH NO PREVIOUS KNOWLEDGE OF ECG RECORDING (3 SECTIONS, NO QUESTIONS!)
YOU CAN OPT OUT OF THIS AT POINT OF BOOKING IF PREFERRED.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.

Course Itinerary - overview:


PART 1 - THEORY (online)
Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and perform an ECG, conforming to Skills for Health recommended standards and guidelines.
 
M01 – Introduction: History, definitions, types of ECG, the uses of an ECG, results, and risks.
M02 – Infection Prevention & Control: Reducing healthcare-associated infections. Keeping Safe.
M03 – Professionalism & Effective Communication: Interacting with patients and staff and the use of effective communication methods.
M04 – Legal Requirements & Consent: Legal Obligations and Accountability. Criminal, Civil and Contractual law in healthcare. Vicarious Liability and your Duty of Care.
M05 – Preparation for the ECG Examination: Patient preparation when performing a resting ECG, skin preparation, placement of the electrodes & the Angle of Louis.
M06 – The Electricity of the Heart: The heart’s electrical signal, depolarisation & repolarisation, the wiring of the heart, PQRST complex.
M07 – The ECG Machine: Times & speeds, PR interval, QRS complex, Recording an ECG, machine calibration, Obtaining a good quality recording, Variation from standard, Equipment & clinical room specification, environmental considerations, documentation, storage & confidentiality, and Electrocardiography on children.
M08 – The 12-Lead ECG: A detailed look at the 12-lead ECG.
M09 – The Shape of the QRS Complex: QRS for limb leads, the cardiac axis, deviation and QRS for V leads.
M10 - Conduction issues within the AV node & Bundle of His: The AV node & the Bundle of His, types of heart block, first degree block, second degree block and third-degree blocks.
M11 - Conduction Issues within the Bundle Branches: Bundle Branch Block, Right and Left Bundle Branch Block
M12 - Conduction issues with the Distal Section of the LBBB: A guide on conduction issues with the distal section of the LBBB
M13 - The Heart’s Rhythm: What happens when depolarisation doesn’t start in the
SA node, the intrinsic rhythm of the heart, sinus arrhythmia, sinus bradycardia & sinus tachycardia, abnormalities in the cardiac rhythm, supraventricular rhythms, abnormal rhythm.
M14 - The Heart’s Rhythm – Bradycardias & Ectopic Beats: Escape rhythms, atrial escape, junctional escape, complete heart block, ventricular escape, accelerated idioventricular rhythm, extrasystoles, atrial & junctional extrasystoles and ventricular extrasystoles.
M15 - The Heart’s Rhythm – Tachycardias: Supraventricular Tachycardia and Ventricular Tachycardia
M16 - The Heart’s Rhythm – Fibrillation & WPW: Fibrillation and why it happens, atrial and ventricular fibrillation, the Wolff-Parkinson-White (WPW) syndrome.
M17 - Abnormalities within the P, QRS & T Waves: What to check when interpreting an ECG, abnormalities in the P wave, QRS complex, ST segment & T wave, Right Ventricular Hypertrophy, Pulmonary Embolism, Left ventricular hypertrophy, acute myocardial injury, pericarditis and ischaemia.
 
PART 2 - CLASSROOM (am, pm or evening sessions)
Half day (morning, afternoon or evening sessions): skill-set development with practical demonstrations and hands-on experience in set-up, ECG electrode placement and observing a number of ECG traces.
 
M18 - The Basics - an overview: Welcome to ECG interpretation, revision.
M19 - Atrial Fibrillation & Flutter: Detailed overview.
M20 – Bundle Branch Blocks: Detailed overview.
Practical Sessions



Geopace Training

Cardiology

Heart Rate

Paediatric Cardiology

Adult Congenital Heart Disease

Learn how to perform and

read an ECG ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced level)

    CPD Accredited - The CPD Certification Service

    Introduces you to the fundamentals of setting up and operating an ECG machine

    Includes patient preparation

    Produce a valid (error free) ECG

    Learn and understand ECG traces

    Recognise recordings that require urgent attention

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS

VIRTUAL CLASSROOM OPTION INCLUDES COMPREHENSIVE PRACTISE@HOME ECG TRAINING KIT

Final interpretation of all ECG recordings is the responsibility of a medical professional.

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