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106 Educators providing Courses

Customer Satisfaction
Customer Success Network

customer success network

0.0(4)

Cambridge

The first global customer success peer-learning community for CS professionals across the globe

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Pak Academy of Laser Dentistry

pak academy of laser dentistry

Lasers have been used in dentistry for diagnostic and therapeutic purposes for more than 30 years, and are an indispensable instrument in any modern dental surgery. The use of lasers enables new treatment methods to be employed and lasers can meaningfully supplement more traditional therapies. The use of lasers is associated with minimal contact, reduced vibration and pain, as well as a reduction in bleeding, leading to a more comfortable overall experience for the patient and a cleaner, meticulous technique for the dental practitioner. Lasers are highly versatile tools that can be successfully used in a wide range of applications in the treatment of mucous membranes, hard tooth structures and bones. Additionally, the specific properties of lasers allow the development of radically new treatments and surgical techniques, and improvements in treatment success rates have been observed when lasers are applied. Modern facilities and increased customer satisfaction help ensure the long-term financial success of any dental practice and, for these reasons, one should not miss the opportunity to expand and improve your range of treatments. The course will focus on the advancement of professional knowledge and skills in the field of laser dentistry. Our aim will be to enable dental practitioners to safely practice laser dentistry in their daily routine. The participants will achieve the certificate of course completion with globally accepted internationally accredited CPD hours recognizes worldwide as certified Laser Dentist and nationally accredited CME hours from PALD.

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GLC Europe

glc europe

Global Leading Conferences is dedicated to designing, creating and executing impactful and practical conferences, masterclasses and in-house training. We take pride in empowering thousands of professionals around the world to learn, network, make connections, and do business with thought leaders and visionaries across multiple industries. GLC actively collaborates with professionals in major sectors, such as Finance, Pharmaceutical, Human Resources, Health, and Safety & Energy, to understand the challenges of each industry and to develop exclusive and top-tier learning and networking platforms to solve them. Specialized in planning, designing, and organizing interactive, impactful, and pragmatic B2B events, GLC actively collaborates with professionals in major sectors, such as Finance, Pharmaceutical, Human Resources, Health & Safety, and Energy to understand the challenges and issues that each industry endures. And how did we get here? It all started in 2010 when three young event professionals started exchanging ideas over a casual dinner. Ghazal, Laszlo and Kristian quickly realized that they shared a common vision: to create a unique platform where business meets intelligence. They all agreed that the foreground of their business model should be customer satisfaction. Not long after, GLC was established in a small office in Budapest. Today, GLC employs over 70 ambitious teammates across two continents and 3three countries. Thanks to this setup and ten years of dedication and hard work, we’re happy to have thousands of satisfied participants and clients to our name.

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NQA Certification Ltd

nqa certification ltd

4.6(13)

Dunstable

NQA is part of NTS, the leading independent provider of environmental simulation testing, inspection and certification services in the USA. NTS serves a broad range of industries, including the civil aviation, space, defence, nuclear, telecommunications, industrial, electronics, medical and automotive markets. See more at www.nts.com or watch the NTS corporate video. Our services NQA provides accredited certification, training and support services to help you improve processes, performance and products and services. We have issued over 50,000 certificates to clients in over 90 countries. We help organizations of all sizes perform better in quality, environment, energy, sustainability and health and safety management. Moreover, we make sure that these improvements continue year in, year out. Often, we will work in close partnership with consultants who can play a crucial role in helping to implement these management systems. We specialise in management systems certification for: quality (including automotive and aerospace sectors) energy & environment health & safety information security Our philosophy - Never stop improving Every business can do better, consistently, continually and sustainably. That’s what we believe at NQA and it’s what we’re here to help achieve. Our assessment, certification and training services enable businesses to implement change, improve management systems and build for future success. What makes us different We are passionate about helping our clients to improve their products, processes and people so they can deliver excellent customer satisfaction. Our approach is pragmatic and supportive whilst meeting the rigorous technical demands and integrity of accredited certification. You can expect: Practical advice. We help you understand the technical requirements and stages of the certification process in plain English Improvement focus. We not only assess your compliance with your chosen standard, we aim to identify opportunities for improvement at every audit Comprehensive service. We provide a complete range of certification services with global coverage enabling you to integrate certification for greater efficiency Different ways to learn. Online, class-room and in-house courses; we think it’s important that you can gain new technical skills your way Great value. No hidden fees, competitive rates and access to world-class technical support The latest technical advice. Our worldwide network of experts participate in technical committees and standards writing; we help you keep up with developments

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Robbie's Driving School Ltd

robbie's driving school ltd

Welcome to Robbies Driving School For Quality, Service and Value Serving Bristol, South Gloucestershire and The Forest of Dean Driving School Driving Instructor Bristol, Bath, Weston-Super-MareRobbie’s Driving School is a family business dedicated to safe driving and customer satisfaction. We have been operating nearly twenty years. No matter what your age or experience, you can be sure of patient, expert tuition. We tailor your driving lessons to suit you personally which means you avoid stress by learning at your own speed. We welcome complete novices/nervous drivers, whatever your current driving ability may be, we can devise a plan to prepare you for your test. We have a great team at Robbie’s and this means we usually have a choice of instructors to meet your personal requirements. Our current pass rate is well in excess of the national average. We will collect you from and return you to your home or work place for your lesson (provided you are in the area covered by Robbie’s). We always provide a modern clean air-conditioned car, with dual controls for your safety. Every effort is made to ensure you always have that same vehicle through all of your lessons right to the test. When you are ready for your driving test we will take you to the Test Centre and wait for you while you take the test in your usual school car. Using a familiar vehicle will give you more confidence and increase your chance of success.

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AM Training and Coaching

am training and coaching

Training courses are ways of improving the effectiveness of your current workforce, but they are also attractive benefits for ambitious people. Training isn't just important to any company, it is vital. Although there are many categories of training such as management training and or sales training, there are general benefits to be realised from virtually any type of education program undertakes. Benefits both your company and your employees will realise include: Improved productivity and adherence to quality standards. Employees develop skill sets that allow them undertake a greater variety of responsibilities. Improved ability to implement and realise specific goals outlined in a company's business plan. Increased ability to respond effectively to challenges. Productivity usually increases when a company implements training courses. Training across the workforce, from the shop floor to executive level and in any discipline, improves: Competitiveness Profitability Customer satisfaction Market share Company reputation and profile It can also lead to reductions in: Inefficient use of time and materials Workplace accidents Staff turnover and absenteeism Recruitment expenses Training also makes a company more attractive to potential new recruits who seek to improve their skills and the opportunities associated with those new skills. The lack of a training strategy to a potential top candidate suggests that the company will fail to meet his or her own aspirations, leading to a lack of ambitious candidates. A training strategy involves the systematic training and improvement of people within the organisation so that they, and the company, can achieve their objectives and both personal and corporate goals. Training strategies vary according to requirements but important components include: Enhanced Customer Service Handling Complaints Training Team building Communication Leadership development Coaching Mental Health at workplace

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Flores Associates

flores associates

London

Flores & Associates, LLC was founded in 1986 to provide Human Resources consulting services such as compensation, benefits and selection to a broad cross section of small to mid-sized companies throughout the Southeast. The company has evolved over the last thirty+ years from its Human Resources consulting roots into a national leader in the field of consumer-based reimbursement plans, COBRA, and Direct Bill services. Driven by our mission to achieve complete customer satisfaction and to gain expertise and improve our core competencies, Flores has been uniquely transformed from a generalist organization into a specialty services firm focused on consumer-based employee reimbursement programs and COBRA/Direct Bill services. Our goal is to meet the needs of our clients by combining proactive service with leading edge technology. Long before the buzzwords of B2B (business-to-business) and B2E (business-to-employee) were circulated, Flores developed web-based services as part of our commitment to service excellence and in response to client feedback. In our quest for solutions based upon innovative proprietary technology and in partnership with our clients, Flores continues to improve our browser-based systems and develop mobile application solutions to meet the demands of our participants and clients. The bottom line is that we are in to results not buzzwords. Our mission continues to be complete client satisfaction, and our 97% client retention rate is confirmation that we are on the right path. Today, we have developed a national client base that numbers over 2,500 companies serving over 550,000 employees in all 50 states and several foreign countries through the use of our innovative technology. The services that we have developed and implemented for our clients cover the spectrum of Benefits Management and Communication.

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Abbeydale Training

abbeydale training

Barnsley

UK based training providerWe work with businesses, schools and the wider public sector. Over the years, our aims and ethos have remained constant – all of the training we deliver has to be relatable to the workplace and add real value. Our packages are created to deliver the training our clients need and are delivered where and when they need them. This customer first approach has ensured that our clients use us time and time again. We believe that training should not be a box ticking exercise, nor that one size should fit all. It is vital that delegates leave us with knowledge, ideas and enthusiasm and that every programme has a lasting and positive impression on both the individual and the organisation. Our interactive and practical methods are the key to helping our learners to make real changes in the workplace and to become more effective. We hope you agree and look forward to working with you. We pride ourselves in practising what we preach. As providers of customer service training, customer satisfaction is very important to us. This approach has resulted in 95% of our clients using us again and again: Princes Foods since 2009 The Houses of Parliament since 2011 DLA Piper since 2006 Penk Insurance since 2004 Excalibur UK since 2001 The list goes on and on. Our clients keep coming back to us (some for whom we have become their sole training provider) and here are some of their reasons: We are easy to work with. We take the fear out of the learning environment. We adapt the courses to their needs. Our training always means something in the real world. What we teach can be put into practise straight away. We make a difference.

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Training For Success

training for success

Berkshire

TFS leads the way on customer satisfaction, reliability and creativity and has demonstrated a significant return on investment to our clients since incorporation in 1997. Supporting organisations to minimise corporate threats engages with three key aspects: Education, Legal certainty and added value. Education: TFS operates up to and including level 8, the highest level of the educational spectrum. The domestic regulated UK security sector, for example, is positioned at level 2. Legal certainty: TFS has its own dedicated team of LLB (Hons) practitioners and therefore provides complete peace of mind to customers. Not all providers can claim this guarantee. For example, The Corporate Manslaughter and Corporate Homicide Act 2007 provides the framework for legal compliance in terms of personal safety training. The findings in R v Cotswold Geotechnical Holdings (CGH). 2011 EWCA Crim 1337 amplify the requirement to integrate reliable industry practice. TFS exceeds these standards with the inclusion of the nonintrusive body mechanics approach. Other providers fall significantly short of this benchmark and can leave clients vulnerable to litigation. Equally Investigative procedures should be ethical, fair and reliable. TFS maintains the gold standard of The Home Office Police & Criminal Evidence Act 1984 (PACE) codes of practice and the TFS interview model has been adopted by Hertfordshire Constabulary. Not all providers can demonstrate this approach and compliance to domestic law. Added value: TFS provides training and consultancy to a broad range of corporate and governmental clients both within the UK and overseas. Examples of ROI’s have engaged with an 80% reduction in assaults on staff (leading UK supermarket) and interventions that have driven improvements in shrinkage figures that contributed to a year-on-year saving of £2M (FTSE 100 client). TFS continues to meet the rigorous RSQS accreditation: The RSQS accreditation mark is valued by some of the largest purchasers in retail industry and indicates that you have gone through the process and have demonstrated your commitment and credentials to the industry.

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Immaculate Services

immaculate services

London

We are pleased to introduce Immaculate Services as a Facilities Management company, managed by highly experienced team having invested decades working in hospitality industry, Human Resources and Public Sector. Having gained experience, both internationally and in the domestic sector for a period exceeding three decades, the team is inclined to serve our cliental suitably to very high standards, ensure safe working Practices and provide congenial atmosphere to make people feel welcome and cared for. Having been aggressively involved with the service sector for the last two-three decades, the team is determined to apply their experience to the fullest, in order to ensure efficient and effective services. The team works in coordination in all fields of service, hospitality, technical and legal matters in order to deliver its best. Team Heads having worked in Five Star Deluxe hotels and Cruise ships, Senior Positions in Public Administration, is well exposed to latest trends, customer requirements, safe environmental and code of safe working practices. Our company has one point goal of customer satisfaction and safe environment. The company is open to suggestions, quality improvement plan and value addition. We are open to changes as and when they come to ensure latest trends to keep abreast with changing times. We invest in learning latest technologies in order to provide a better and efficient service. We ensure employee verifications; enforce code of safe working practices to ensure safety of both employees and establishment. Multitasking and time saving measures are defined as per the site requirements in order to ensure cost efficiency. Out team consistently focuses on training to ensure healthy and safe practices. Follow 52 weeks schedules to ensure timely prevention and better service. We provide various services which an establishment needs, to ensure one point solution tailored as per the needs of our clients. Our team ensures that the services are cost and time efficient and best in the industry. Tools and supplies are supplied by us upon mutual agreement with the client as per specific terms and conditions. Our main focus is on providing efficient service at low cost and transparent dealings.

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