a11 medical services
London
Joy Townsend set up A11 Medical Services Ltd after being a volunteer with St
John Ambulance for many years, decided to leave there as she no longer liked the
new commercial set up, then worked with a Private Ambulance company for about 5
years as a General Manager and decided it was time to go it alone and start this
company to help fill a gap within the Event First Aid Medical field & Training.
This was becoming apparent with Event Organisers being let down by the ‘bigger’
National providers. So, this was the beginning of A11 Medical Services Ltd in
2019. Joy Townsend Managing Director Emergency Care Assistant (FREC4) with CERAD
Qualification / Event First Aider / Trainer / IQA Joy has over 40 years
experience in doing first aid and event medical cover across a diverse range of
events throughout East Anglia. Examples include Norwich City Football, American
Football, Marathons, the Royal Norfolk Show, Boxing, Horse Events of all types,
Motor Sport (Bike/Car racing at Snetterton circuit and Motocross), Open Air
Concerts and Village Fetes, plus much more. Joy is also an experienced Event
Manager/Planner (including organising the levels of medical cover required and
liaising with the event organisers & other clinical grades). As well delivering
clinical skills at events, Joy has a proven track record in delivering quality
training for Event Medical teams, plus first aid training to members of the
public and the commercial sector. As well as holding the FREC 4 qualification, I
also hold the level 3 Award in Supervising First Aid for Mental Health (RQF),
Level 4 IQA, Infection Control, Dementia and the Level 3 Safeguarding of
Children, Young People & Vulnerable Adults. My latest new qualification I have
passed is L3 Certificate in Emergency Response Ambulance Driving (CERAD).
