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1 Secretary courses in Oxted

Professional administrator (In-House)

By The In House Training Company

Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: * your areas of strength and your areas for improvement in the work environment * ways to accept new challenges and responsibilities with confidence * what motivates you at work * techniques to improve your planning and time management * ways of improving your influencing and assertiveness skills * your preferred working style (and relate it to your interaction with others) * ways of using your initiative * how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 INTRODUCTION * Overview * Introductions * Individual objectives 2 WHAT EXACTLY IS YOUR ROLE? * Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? * Understand your job criteria * Identifying your strengths and areas for development * Activity - skills analysis * Activity - action plan 3 BUILDING TRUST * How can you build trust? * Understanding the links between reliability, consistency and trust * What is required to deliver efficient service? * Activity: efficient service requirements of the professional administrator 4 WORKING STYLES * Identifying your working style preference * Understanding the importance of a flexible approach * Identifying areas of improvement to become a more effective team member * Activity: Questionnaire (completing, scoring and charting) * Activity: drawbacks of my style * Developing your working style 5 ASSERTIVENESS * Understand the differences between behaviours * Activity: Definition and characteristics of assertive / aggressive / passive behaviour * Activity: Identifying different behaviours * Understanding how to be more assertive * How to use assertiveness techniques * How to ask for feedback * Activity: Making requests assertively * Activity: Refusing requests assertively 6 TIME MANAGEMENT * The importance of planning for success * The importance of managing interruptions * The importance of having clear purpose * Time management best practices * Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 PRIORITISATION * How to prioritise work to meet deadlines * The prioritisation matrix * Activity: Post it! 8 DEALING WITH INTERRUPTIONS * The impact interruptions have on productivity * How to manage interruptions * Activity: What interruptions do you experience? * What tactics can be employed to reduce these interruptions? 9 CLOSE * Open forum * Summary * Action planning

Professional administrator (In-House)
Delivered in-person, on-request, onlineDelivered Online & In-Person in Harpenden
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Legal Secretary Level 3 & 5

By Imperial Academy

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Legal Secretary Level 3 & 5
Delivered Online On Demand
£139

Legal Secretary

4.8(8)

By Skill Up

An excellent career as Legal Secretary not only benefits you financially but also society. Learn about Contract and Business Law, Conflict and Conflict Resolution.

Legal Secretary
Delivered Online On Demand
£25

Medical Secretary Training at QLS Level 5

By Imperial Academy

A Medical Secretary, Where Care Meets Coordination, Bridging The Expertise Of Doctors With Patients' Health Journeys

Medical Secretary Training at QLS Level 5
Delivered Online On Demand
£100

Secretary : Medical Secretary & Receptionist

5.0(2)

By Academy for Health and Fitness

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: * Understand the fundamentals of the National Health Service. * Understand the roles and responsibilities of a medical secretary. * Know how to organise schedules and manage appointment systems. * Gain a clear understanding of the Law, Ethics and Medicine. * Gain a thorough understanding of the effective filing system in medical offices. * Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. * Become skilled at controlling and ordering stocks and supplies. * Gain in-depth knowledge of Medical Terminology and Clinical Aspects. * Know the importance of health and safety in the healthcare sector. * Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * This Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course 1. Course 01: Secretary : Medical Secretary & Receptionist 2. Course 02: Dealing With Difficult People 3. Course 03: Communication Skills Course 4. Course 04: Level 4 Time Management Course 5. Course 05: Level 5 Negotiation Skills Course 6. Course 06: Level 5 Report Writing Course 7. Course 07: Level 1 Certificate in Well-being 8. Course 08: Level 2 Customer Service 9. Course 09: Mental Health Support Worker 10. Course 10: Workplace Stress Management 11. Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course * Free 11 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service * History * Structure of the NHS * The NHS Plan * Resource Allocation * Delivering Care * Mental Health Services * Public Health * The NHS, the Regions and Devolution Module 2: Patient (Customer) Care * The Medical Receptionist * Putting Patient First * Complaints Within the Health Service * The Complaints Procedure * Patient and Public Involvement * Patient's Rights * Access to Health Care * Total Quality in Medical Practice * Customer Care: Involving Patients and the Public Module 3: Communication * Report Writing * Electronic Mail & Mobile Phones: Text Messages * Telephone Skills * People Skills - Face to Face * Meeting * Performance Review & Counselling * The Practice Leaflet & Hospital Information Leaflets * Networking Module 4: Law, Ethics and Medicine * Medical Ethics and Etiquette * Doctor's Duties * Patient's Right * The Regulatory Bodies and Their Role * Legal Aspects * Certification * Health and Safety at Work Module 5: Health & Safety in a Clinical Environment * First Aid at Work * Hazardous Substances * The NHS National Patient Safety Agency (NPSA) * Hepatitis & AIDS * Fire Precautions * Clinical Risk Management * Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice * Record Keeping and General Administration * Information Technology Module 7: The Hospital Service * The Patient's Route Through the Hospital * Outpatient Appointments * Admissions from the Waiting List * Accident and Emergency Admissions * Home From Hospital Support * Day Cases and Ward Attendees * Hospital Team * Clinical Audit * Star Ratings * What is a Medical Record? * Cases Notes * Master Index * Filing Room or Records Library * Medical Records Procedure for Departments * Retention of Records * Destruction of Medical Records * The Role of the Secretary in the Hospital Module 8: Private Medicine * Private Clinic or Hospital * The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises * Contracting * Finance * Practice Income * Scotland * Wales * Northern Ireland Module 10: Using Information Technology * Computers in General Practice * Electronic Medicine * Computers in Hospitals * Maintaining Security Module 11: Medical Terminology and Clinical Aspects * Pathology and X-ray Examinations * Prescribing and Drugs * Nurse Prescribing * New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary * Audit * Health Economics and Cost-effective Medicine * Private Finance Initiative * Clinical Governance * National Institute for Clinical Excellence (NICE) * National Clinical Assessment Service (NCAS) * National Service Framework (NSF) * Patient Surveys Module 13: Complementary Medicine * Acupuncture * Alexander Technique * Aromatherapy * Chiropractic * Homoeopathy * Hydrotherapy * Hypnotherapy * Osteopathy * Reflexology ------------------- ***Communication Skills Course*** * Module 01: Introduction to Communication * Module 02: The Communication Skills * Module 03: Different Types of Communication * Module 04: Different Methods of Communication * Module 05: Styles of Communication * Module 06: Barriers to Communication * Module 07: Assessing Communication Competence: Relevant Criteria * Module 08: Seven Actions for Effective Communication * Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** * Module 1: Basics of Time Management * Module 2: Prioritise Your Time * Module 3: Organise Your Time * Module 4: Using Your Time Efficiently * Module 5: Time Management in the Workplace * Module 6: Time Management For Students * Module 7: Time Management Software * Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** * Module 01: Introduction to Stress and Stress Management * Module 02: Develop an Awareness of Mental Health * Module 03: Develop an Awareness of Substance Misuse * Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults * Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** * Module 01: Difficult People and Their Difficult Behaviour * Module 02: Communicating With Difficult People * Module 03: Standing Up to Difficult People * Module 04: A Quick Guide to the Seven Classically Difficult Types * Module 05: Dealing with Bosses Who Drive You Barmy * Module 06: Colleagues to Throttle * Module 07: Dealing With Impossible People * Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** * Module 01: An Overview of Negotiation * Module 02: How to Prepare For Negotiations * Module 03: The Process of Negotiation * Module 04: Ways of Developing Persuasion & Influencing Skills * Module 05: Ways of Developing Communication Skills * Module 06: How to Develop Active Listening Skills * Module 07: Comprehending Body Language * Module 08: Assertiveness and Self Confidence * Module 09: Managing Anger * Module 10: Managing Stress * Module 11: Negotiation Tactics to Closing a Better Deal * Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** * Module 01: Introduction to Report Writing * Module 02: The Basics of Business Report Writing * Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning * Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information * Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report * Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing * Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report * Module 08: Developing Research Skills * Module 09: Developing Creativity & Innovation * Module 10: Develop Critical Thinking Skills * Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** * Module 1: Introduction to Customer Service * Module 2: Understanding the Organisation * Module 3: Prepare to Deliver Excellent Customer Service * Module 4: Communication in the Customer Service Role * Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Students who intend to enrol in this course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - * Medical Receptionist * Medical Secretary * Healthcare Administrator * GP Receptionist * Patient Coordinator CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Secretary : Medical Secretary & Receptionist
Delivered Online On Demand
£102

Secretary : Medical Secretary & Receptionist

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: * Understand the fundamentals of the National Health Service. * Understand the roles and responsibilities of a medical secretary. * Know how to organise schedules and manage appointment systems. * Gain a clear understanding of the Law, Ethics and Medicine. * Gain a thorough understanding of the effective filing system in medical offices. * Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. * Become skilled at controlling and ordering stocks and supplies. * Gain in-depth knowledge of Medical Terminology and Clinical Aspects. * Know the importance of health and safety in the healthcare sector. * Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us * Self-paced course, access available from anywhere. * Easy to understand, high-quality study materials. * This Course developed by industry experts. * MCQ quiz after each module to assess your learning. * Automated and instant assessment results. * 24/7 support via live chat, phone call or email. * Free PDF certificate as soon as completing this Course. **Courses are included in this Bundle Course 1. Course 01: Secretary : Medical Secretary & Receptionist 2. Course 02: Dealing With Difficult People 3. Course 03: Communication Skills Course 4. Course 04: Level 4 Time Management Course 5. Course 05: Level 5 Negotiation Skills Course 6. Course 06: Level 5 Report Writing Course 7. Course 07: Level 1 Certificate in Well-being 8. Course 08: Level 2 Customer Service 9. Course 09: Mental Health Support Worker 10. Course 10: Workplace Stress Management 11. Course 11: Level 2 Award in Job Search and Interview Skills ***Others Included of Medical Secretary & Receptionist Bundle Course * Free 11 PDF Certificate * Access to Content - Lifetime * Exam Fee - Totally Free * Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service * History * Structure of the NHS * The NHS Plan * Resource Allocation * Delivering Care * Mental Health Services * Public Health * The NHS, the Regions and Devolution Module 2: Patient (Customer) Care * The Medical Receptionist * Putting Patient First * Complaints Within the Health Service * The Complaints Procedure * Patient and Public Involvement * Patient's Rights * Access to Health Care * Total Quality in Medical Practice * Customer Care: Involving Patients and the Public Module 3: Communication * Report Writing * Electronic Mail & Mobile Phones: Text Messages * Telephone Skills * People Skills - Face to Face * Meeting * Performance Review & Counselling * The Practice Leaflet & Hospital Information Leaflets * Networking Module 4: Law, Ethics and Medicine * Medical Ethics and Etiquette * Doctor's Duties * Patient's Right * The Regulatory Bodies and Their Role * Legal Aspects * Certification * Health and Safety at Work Module 5: Health & Safety in a Clinical Environment * First Aid at Work * Hazardous Substances * The NHS National Patient Safety Agency (NPSA) * Hepatitis & AIDS * Fire Precautions * Clinical Risk Management * Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice * Record Keeping and General Administration * Information Technology Module 7: The Hospital Service * The Patient's Route Through the Hospital * Outpatient Appointments * Admissions from the Waiting List * Accident and Emergency Admissions * Home From Hospital Support * Day Cases and Ward Attendees * Hospital Team * Clinical Audit * Star Ratings * What is a Medical Record? * Cases Notes * Master Index * Filing Room or Records Library * Medical Records Procedure for Departments * Retention of Records * Destruction of Medical Records * The Role of the Secretary in the Hospital Module 8: Private Medicine * Private Clinic or Hospital * The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises * Contracting * Finance * Practice Income * Scotland * Wales * Northern Ireland Module 10: Using Information Technology * Computers in General Practice * Electronic Medicine * Computers in Hospitals * Maintaining Security Module 11: Medical Terminology and Clinical Aspects * Pathology and X-ray Examinations * Prescribing and Drugs * Nurse Prescribing * New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary * Audit * Health Economics and Cost-effective Medicine * Private Finance Initiative * Clinical Governance * National Institute for Clinical Excellence (NICE) * National Clinical Assessment Service (NCAS) * National Service Framework (NSF) * Patient Surveys Module 13: Complementary Medicine * Acupuncture * Alexander Technique * Aromatherapy * Chiropractic * Homoeopathy * Hydrotherapy * Hypnotherapy * Osteopathy * Reflexology ------------------- ***Communication Skills Course*** * Module 01: Introduction to Communication * Module 02: The Communication Skills * Module 03: Different Types of Communication * Module 04: Different Methods of Communication * Module 05: Styles of Communication * Module 06: Barriers to Communication * Module 07: Assessing Communication Competence: Relevant Criteria * Module 08: Seven Actions for Effective Communication * Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** * Module 1: Basics of Time Management * Module 2: Prioritise Your Time * Module 3: Organise Your Time * Module 4: Using Your Time Efficiently * Module 5: Time Management in the Workplace * Module 6: Time Management For Students * Module 7: Time Management Software * Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 1 Certificate in Well-being*** * Module 01: Introduction to Stress and Stress Management * Module 02: Develop an Awareness of Mental Health * Module 03: Develop an Awareness of Substance Misuse * Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults * Module 05: Dementia Awareness ------------------- ***Dealing With Difficult People*** * Module 01: Difficult People and Their Difficult Behaviour * Module 02: Communicating With Difficult People * Module 03: Standing Up to Difficult People * Module 04: A Quick Guide to the Seven Classically Difficult Types * Module 05: Dealing with Bosses Who Drive You Barmy * Module 06: Colleagues to Throttle * Module 07: Dealing With Impossible People * Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** * Module 01: An Overview of Negotiation * Module 02: How to Prepare For Negotiations * Module 03: The Process of Negotiation * Module 04: Ways of Developing Persuasion & Influencing Skills * Module 05: Ways of Developing Communication Skills * Module 06: How to Develop Active Listening Skills * Module 07: Comprehending Body Language * Module 08: Assertiveness and Self Confidence * Module 09: Managing Anger * Module 10: Managing Stress * Module 11: Negotiation Tactics to Closing a Better Deal * Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** * Module 01: Introduction to Report Writing * Module 02: The Basics of Business Report Writing * Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning * Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information * Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report * Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing * Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report * Module 08: Developing Research Skills * Module 09: Developing Creativity & Innovation * Module 10: Develop Critical Thinking Skills * Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** * Module 1: Introduction to Customer Service * Module 2: Understanding the Organisation * Module 3: Prepare to Deliver Excellent Customer Service * Module 4: Communication in the Customer Service Role * Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Level 2 Award in Job Search and Interview Skills*** ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. WHO IS THIS COURSE FOR? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Students who intend to enrol in this course must meet the following requirements: * Good command of the English language * Must be vivacious and self-driven * Basic computer knowledge * A minimum of 16 years of age is required CAREER PATH After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - * Medical Receptionist * Medical Secretary * Healthcare Administrator * GP Receptionist * Patient Coordinator CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Secretary : Medical Secretary & Receptionist
Delivered Online On Demand
£102

Legal Secretary Level 3 Diploma (Paralegal)

By Apex Learning

Legal Secretary Level 3 Diploma (Paralegal) As the legal industry continues to evolve and expand, the demand for skilled paralegals has never been greater. That's why it's crucial to invest in your professional development and stay up-to-date with the latest trends and regulations. Our Paralegal Training bundle is the perfect solution for anyone looking to enhance their knowledge and skills in this dynamic field. With 15 CPD-certified courses, you'll gain a comprehensive understanding of the legal industry and its many complexities. Each course is designed to equip you with the knowledge and expertise necessary to succeed in the ever-changing legal landscape. From employment law to data protection and document control to financial investigation, this bundle covers all the bases. But it's not just about acquiring theoretical knowledge - it's about putting that knowledge into practice. That's why our courses are designed in such a way that allows you to apply your newfound knowledge to real-life scenarios. Investing in your professional development is not only beneficial for your career but for your personal growth as well. By expanding your skillset and broadening your horizons, you'll become a more well-rounded and knowledgeable individual. Plus, with a hardcopy and PDF certificate, along with a SID worth £180, you'll have tangible proof of your achievements. So why wait? Invest in your future today with our Paralegal Training bundle and take the first step towards becoming a skilled and successful paralegal. Learning Outcomes of Paralegal Diploma (Legal Secretary): Upon completion of the Legal Secretary Level 3 Diploma (Paralegal) bundle, you will be able to: * Gain a comprehensive understanding of the legal industry and its complexities * Develop expertise in various areas of law, including employment law and data protection * Acquire skills in document control, financial investigation, and fraud management * Learn about workplace safety and confidentiality * Master leadership and management skills * Enhance critical thinking and decision-making abilities * Gain knowledge of positive psychology and its application in the workplace This Paralegal Courses Bundle Consists of the following Premium courses: * Course 01: Paralegal * Course 02: Legal Secretary * Course 03: Compliance Training Level 2 * Course 04: Employment Law Level 3 * Course 05: Contract Manager Diploma * Course 06: Workplace Confidentiality * Course 07: Document Control * Course 08: GDPR Data Protection Level 5 * Course 09: Financial Investigator * Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma * Course 11: Security Management Advanced Diploma * Course 12: Leadership & Management Diploma * Course 13: Decision Making and Critical Thinking * Course 14: Workplace Safety Course * Course 15: Positive Psychology Masterclass Benefits you'll get choosing Apex Learning: * One payment, but lifetime access to 14 CPD courses of this Legal Secretary Level 3 Diploma (Paralegal) Bundle * Certificates, student ID for the title course included with this Legal Secretary Level 3 Diploma (Paralegal) bundle * Full tutor support available from Monday to Friday * Free up your time - don't waste time and money travelling for classes * Accessible, informative of Legal Secretary Level 3 Diploma (Paralegal) bundle designed by expert instructors * Learn at your ease - anytime, from anywhere * Study the course from your computer, tablet or mobile device * CPD accredited Legal Secretary Level 3 Diploma (Paralegal) - improve the chance of gaining professional skills Legal Secretary Level 3 Diploma (Paralegal) Curriculum of Legal Secretary Level 3 Diploma (Paralegal) Bundle Course 01: Paralegal * Understanding the Concept * Key Legal Terminology * Effective Communication Skills * The Legal Workplace & Professionals * Law & Legal Systems * Contract & Business Law * Property Law * Wills, Probate, Estate Law * Criminal Law * Common Paralegal Legal Matters * Human Rights * Conflict and Conflict Resolution * Professional Conduct and Ethics of Paralegals * Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Legal Secretary * Introduction to Legal Secretary * Role of Legal Secretaries * General Duties and Day-to-Day Operations of a Legal Secretary * Record Keeping * Legal Writing Skills & Proofreading * Research Skills You Need to Know * Transcription, Editing & Correspondence to Judges * Legal System of UK * UK Court System * Meeting Management & Minute Taking * Other Secretarial Roles and Responsibilities * Customer Service Role * Telephone Etiquette * Organizing Work Using MS Word * Proof Reading CPD 140 CPD hours / points Accredited by CPD Quality Standards WHO IS THIS COURSE FOR? Legal Secretary Level 3 Diploma (Paralegal) Anyone from any background can enrol in this Legal Secretary Level 3 Diploma (Paralegal) bundle. REQUIREMENTS Legal Secretary Level 3 Diploma (Paralegal) This Legal Secretary Level 3 Diploma (Paralegal) course has been designed to be fully compatible with tablets and smartphones. CAREER PATH Legal Secretary Level 3 Diploma (Paralegal) Having this expertise will increase the value of your CV and open you up to multiple job sectors. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Legal Secretary Level 3 Diploma (Paralegal)
Delivered Online On Demand
£100

QLS Endorsed Legal Advisor and Secretary

By Imperial Academy

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

QLS Endorsed Legal Advisor and Secretary
Delivered Online On Demand
£300

Medical Secretary Course

5.0(2)

By Academy for Health and Fitness

Medical Secretary Course Online A Medical Secretary Course is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Secretary Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Courses are included in this Medical Secretary Bundle Course * Course 01: Medical Secretary * Course 02: Dealing With Difficult People * Course 03: Communication Skills Course * Course 04: Level 5 Proofreading & Copy Editing * Course 05: Level 2 Customer Service * Course 06: Level 1 Certificate in Well-being * Course 07: Level 5 Negotiation Skills Course * Course 08: Workplace Stress Management * Course 09: Level 2 Award in Job Search and Interview Skills * Course 10: Anger Management [ Note: Free PDF certificate as soon as completing the Medical Secretary course ] Medical Secretary Course Industry Experts Designed this Medical Secretary Course into 13 detailed modules. Assessment Method of Medical Secretary Course After completing each module of the Medical Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medical Secretary Course After completing the MCQ/Assignment assessment for this Medical Secretary Course, you will be entitled to a Certificate of Completion from Training Tale. WHO IS THIS COURSE FOR? Medical Secretary Course This Medical Secretary Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Medical Secretary Course There are no specific requirements for this Medical Secretary Course because it does not require any advanced knowledge or skills. CAREER PATH Medical Secretary Course After completing this Medical Secretary Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist, Medical Secretary, Healthcare Administrator, GP Receptionist, Patient Coordinator. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Medical Secretary Course
Delivered Online On Demand
£104

Legal Secretary, Paralegal & Employment Law at QLS Level 5 Diploma

By Imperial Academy

Level 5 | Three QLS Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 10 CPD Courses | Lifetime Access

Legal Secretary, Paralegal & Employment Law at QLS Level 5 Diploma
Delivered Online On Demand
£399

Medical Secretary Course

By Training Tale

Medical Secretary Course Online A Medical Secretary Course is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Secretary Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Courses are included in this Medical Secretary Bundle Course * Course 01: Medical Secretary * Course 02: Dealing With Difficult People * Course 03: Communication Skills Course * Course 04: Level 5 Proofreading & Copy Editing * Course 05: Level 2 Customer Service * Course 06: Level 1 Certificate in Well-being * Course 07: Level 5 Negotiation Skills Course * Course 08: Workplace Stress Management * Course 09: Level 2 Award in Job Search and Interview Skills * Course 10: Anger Management [ Note: Free PDF certificate as soon as completing the Medical Secretary course ] Medical Secretary Course Industry Experts Designed this Medical Secretary Course into 13 detailed modules. Assessment Method of Medical Secretary Course After completing each module of the Medical Secretary Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medical Secretary Course After completing the MCQ/Assignment assessment for this Medical Secretary Course, you will be entitled to a Certificate of Completion from Training Tale. WHO IS THIS COURSE FOR? Medical Secretary Course This Medical Secretary Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. REQUIREMENTS Medical Secretary Course There are no specific requirements for this Medical Secretary Course because it does not require any advanced knowledge or skills. CAREER PATH Medical Secretary Course After completing this Medical Secretary Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist, Medical Secretary, Healthcare Administrator, GP Receptionist, Patient Coordinator. CERTIFICATES CERTIFICATE OF COMPLETION Digital certificate - Included

Medical Secretary Course
Delivered Online On Demand
£104

Educators matching "Secretary"

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Hillview School For Girls

hillview school for girls

4.3(27)

Tonbridge

Hillview School for Girls is a unique learning establishment. Our ethos is built around a broad and balanced education where students are able to explore their interests and talents, whilst making good progress across a range of academic and foundation subjects. Our specialism in Performing and Visual Arts and outstanding attainment across a wide range of curriculum areas enables all of our students to develop their passions within a safe and supportive environment. As a school we strive to support each and every child to realise their dreams and ambitions. We realise that this requires a strong balance between exploring and developing their skills and understanding throughout their learning and harnessing their interests. Our strong pastoral system supports our students in their decision-making, confidence-building and resilience, which will serve them so well in an ever-changing and challenging world.Our mixed sixth form offers one of the widest subject ranges in the local area, across multiple specialist academic and vocational courses. Our curriculum offers students the flexibility to specialise in one area or keep a wide subject base. Our new Performing Arts studio route provides our students with the industry experience to secure their progression into their chosen field or on to university study. We are highly aspirational for all our Key Stage 5 students and actively support their progression onto university by leading them through the application process and developing their transferable, personal skills and independent learning skills to ensure they are successful in their subsequent studies. Students develop their understanding of the local community through varied community and business links and fundraising opportunities. Our new Science HUB, offers members of the community the chance to experience lectures from top scientists, which also supports our students’ exploration into high academic, aspirational career pathways. Our highly active and dedicated PTA offer a range of events throughout the year, for students and parents. Their hard work and effort continues to support our students by providing facilities such as a school minibus or covered seating areas. They are always looking for new members to support their on-going projects. We are entering a new and exciting time, which will see the school moving from strength to strength, building upon our current position as one of the highest attaining non-selective schools in Kent; with 61% of our students leaving with 5 A*-C including English and Maths. Together, as a school, we will be building an outstanding provision for the future, where students will take a highly active role within the wider school development and their own learning journey. Our students access a highly personalised curriculum which enables each individual to progress at a rate suitable to their needs. A student’s successful progression through the school is dependent upon a strong partnership and network and I ask all parents to support their children and the school by promoting positive learning behaviours and engaging their child in discussions about their work.

Kings College Hospital Maternity

kings college hospital maternity

London

We are a leading London maternity hospital and care for more than 8,000 pregnant women and birthing people and their babies each year. We provide all aspects of obstetric and midwifery care, from before conception and before birth (antenatal) to birth and after delivery (postnatal). The majority of pregnant women and people will be cared for by our expert team of midwives who are experienced in supporting those with uncomplicated pregnancies and births. When your circumstances are more complex, our specialist obstetric doctors and allied health professionals will work alongside your midwife to give you the care and support your need to have a safe and satisfying birth. You will have your own ideas about how you would like your baby to be born – whether at home or in hospital – and we do our best to help you to achieve this. We have obstetric-led birthing rooms, midwife-led birth suites with birth pools, obstetric theatres for both planned and emergency caesareans, and a homebirth service. Are you pregnant and want to have your baby with King's? You do not have to see your GP before contacting us. Please complete the King's College Hospital antenatal self-referral form to refer yourself and send to kch-tr.antenatalreferral@nhs.net. We will then email you with a reference number to confirm we have received your referral. Your first appointments with the midwife and scanning team will be sent to you either via post or email. Please note we may contact and share information with other health professionals as required. We see pregnant women and people who live in the below postcode areas in Lambeth, Southwark, and Lewisham. Referrals from those who live outside this catchment area will also be considered: SW2, SW4, SW8, SW9, SW16 SE1, SE4, SE5, SE11, SE14, SE15, SE16, SE17, SE19, SE21, SE22, SE23, SE24, SE25, SE26, SE27 CR7 Antenatal care (before the birth) This is provided by the midwifery team caring for women and pregnant people in your local area, alongside your GP or obstetrician. During your pregnancy, you will have regular appointments to make sure you and your baby are well. You will be offered routine health checks such as blood tests and other screenings, you can read more about the different scans, tests and antenatal care you can expect on the NHS website. Your screening choices are explained in this screening information leaflet, which is produced by Public Health England and available in several languages. We also provide care if screening finds you have an infectious disease, including Hepatitis B, HIV or syphilis. Badger Notes You can access your pregnancy notes and leaflets via the Badger Notes website or app. Your account will be activated after your first midwife appointment. You can use the digital maternity notes platform to communicate with your care team and we recommend you use the ‘Conversations’ option to share your birth preferences with us before your birth. Your midwife can help you with this. Clinic and scan locations Read your appointment letter carefully to see where to go for your appointments, because these are held at a variety of locations. This includes children’s centres, GP and health centres, and a number of buildings on the King's site, including Stork on the Hill, Midwives House and the Community Midwives Centre. Ultrasound (nuchal) scans take place in the Harris Birthright Centre, in the Fetal Medicine Research Institute. Buildings on the hospital site are shown on the King's campus map. Parent education classes We offer a range of online workshops to help prepare you for birth and baby. Join the 'Welcome to King’s Maternity' workshop in your first trimester to learn more about how to stay healthy in pregnancy, the services we offer, and other workshops that may be suitable for you. To sign up to a workshop, go to our parent education Eventbrite page. Email kch-tr.parenteducation@nhs.net for more information. Urgent advice If you need urgent advice and are: pregnant and currently receiving care at King's; have just given birth at King's; or have had a home birth with King's: 24 hours a day, 7 days a week: Telephone Assessment Line +44 (0)20 3299 8389 Monday-Friday, 9am-5pm: contact the midwifery team leading your care Out of hours: contact the Nightingale Birth Centre. Where to give birth You can choose to give birth: in the Nightingale Birth Centre at King’s at home with the help of our community-based midwives, if you live in King’s catchment area. Our Maternity Department is on the third and fourth floors of the Golden Jubilee Wing and includes the Nightingale Birth Centre. Our facilities include 10 labour rooms, operating theatres, recovery rooms and a high dependency unit (HDU). Midwife-led birthing suite You have the choice of two midwife-led birthing rooms, each with a birthing pool and their own shower and toilet, where we have created a ‘home from home’ feel for your birth environment. Homebirth Our home birth midwife team (called Phoenix) provide a home birth service within the King’s catchment area. If you are interested in this option, indicate this on your antenatal self-referral form, or contact your community midwife. We will support women and birthing people to make informed choices about where they would like to birth their babies. There may be instances when a home birth might not be recommended, and your midwife or doctor can discuss these with you. Neonatal Unit Babies who need special care are looked after in the Neonatal Unit by our specialist team, it is located opposite Nightingale Birth Centre on the fourth floor of Golden Jubilee Wing. Anthony Nolan umbilical cord blood donation If you give birth at King’s College Hospital, you can help save the life of someone with blood cancer by donating your umbilical cord blood to the Anthony Nolan Cord Blood Programme after you give birth. We are one of five hospitals in the UK where women can donate their umbilical cords. Please watch this short animation about donating your cord blood. If you would like to register to donate cord blood, please speak with your midwife or one of the dedicated cord blood collectors at King’s College Hospital. Find out more about Anthony Nolan’s Cord blood programme and their lifesaving work. If you have any questions about cord blood donation, please get in touch with the team at Anthony Nolan: Cord.Collection@anthonynolan.org After the birth (postnatal) If everything with your birth has been uncomplicated we encourage you to go home within a few hours. You can contact the maternity unit at any time day or night if you have any concerns. If you or your baby needs to stay in hospital for additional care you will be transferred to William Gilliatt postnatal ward for the remainder of your stay. This ward contains four-bedded bays and shared bathrooms. You and your baby room in together and birth partners are able to visit 24 hours a day. Going home Our care does not stop once you are at home. When you leave King’s you should have a visit from your community midwife within 24 hours. They will plan visits with you over the next 10 days. If you live outside King’s area your details will be passed to your local community midwives who will take over your care. If you would like support with breastfeeding, we have specialist infant feeding midwives who offer virtual workshops and in-person support via referral from your community midwife. Get involved If you'd like to help us improve our maternity services for parents and babies, join the King’s Maternity Voices Partnership (MVP). Feedback Friends and Family You can tell us what you did and didn’t like about your care by completing the Friends and Family feedback form, it only takes a couple of minutes and you can comment on your antenatal, birth and postnatal ward or postnatal community care. PALS The Patient Advice and Liaison Service (PALS) is a service that offers support, information and assistance to patients, relatives and visitors. They can also provide help and advice if you have a concern or complaint that staff have not been able to resolve for you.

Prendergast School

prendergast school

London,

Welcome to Prendergast School. It is an honour and a privilege to be Prendergast School’s eleventh Headteacher and to work with staff, students and families. Staff here are passionate about ensuring the very best opportunities and education for all students. Our motto and ethos is ‘Truth, Honour, Freedom and Courtesy.’ We are all on the same side, working to support all students to excel. We take pride in building strong relationships with students and their families. We have a long history of providing exceptional education to young people. We were founded in 1880 as Prendergast Grammar School for Girls on a site in Catford provided by the Leathersellers’ Company, which then funded the school’s move to its current site in 1995. We are now part of the Leathersellers’ Federation of schools, a group of three secondary and two primary schools as well as Prendergast 6th Form. We are very fortunate to be part of the Federation and receive a lot of support from the Leathersellers’ Company, that helps our students succeed. We are very proud of our last Ofsted judgement of Outstanding in all areas, our third Outstanding judgement in a row. We are described in the most recent report as ‘exceptional’ and having ‘exemplary attitudes to learning’ across the school. We do achieve great academic results at Prendergast School (more information is on the website). However, as a parent or carer you also want to know that your child is happy and safe. This is very important to us and we pride ourselves that students feel confident in school and thrive under our care. It is important that when students leave after their time with us that they do so as well-rounded individuals who have had many different experiences, able to overcome challenges and most importantly to learn from their mistakes. It is important that students get involved in school life as much as possible. We have a wide range of extra-curricular activities and we do encourage all students to get involved. We expect all students to attend school journeys. Communication is very important to us. We always like to know what we do well and what we can improve on further. We ask students and families to get in contact with us if there is something that they would like to ask or raise with us.