1324 Educators providing Office Skills & Productivity courses delivered Online

Training 365 Limited

training 365 limited

5.0(1)

Burnley

The company founders, Ian Loftus and John Ainscow, formed Training 365 with a combined 30 years’ experience in the training and education industry. Their vision; to become a leading training provider across the North West of England and beyond. We established Training 365 after many years of working in the training industry. This experience allowed us to build a training company that delivers what customers want, when they want it. At Training 365 we offer a fresh new approach to training within Health & Safety, First Aid, FLT, Leadership and Management, IT, Electrical, Engineering and Hospitality. We listen and respond to our customer’s needs, tailor training to suit those needs and deal with business’s ranging from SME’s to blue chip companies – building relationships is really is important to us. We believe in minimising red tape and delivering a fresh approach to training. This includes training 24 hours a day, 7 days a week. Our industry-expert trainers help us to take the customer experience to the next level. Our 5 Core Company Values: 1. No Compromise on Quality – Quality is at the heart of everything we do at Training 365, from handling enquiries, designing bespoke training packages to delivery, we guarantee quality at every stage. 2. Professional Delivery by Industry Specialists – All our trainers and consultants are industry experts within their own rights which means they bring a wealth of experience to all training courses delivered resulting in attendee’s receiving an enhanced customer experience 3. Flexible Delivery – We appreciate that companies will always have their own specific requirements in terms of where and when training takes place, that’s why Training 365 lives up to its name by meeting customers’ expectations with courses delivered “any time, any place” 4. Exceptional Customer Care – Training 365 takes great pride in offering customer care to the highest standard in all aspects of training from planning, delivery and post course service 5. Fully Managed Service – Arranging training can sometimes be a task that people are asked to do on top of their normal duties which is why Training 365 offer a managed service to ensure you and your business are fully compliant with regulations. All our training can be delivered on your premises or at our dedicated training centre here in Burnley and we would be delighted to visit you to inform you of the vast array of courses we offer and discuss any future training requirements.

Get Set Academy

get set academy

4.1(10)

The purpose of the policy is to set out the Information, Advice and Guidance services Get SET Academy (GSA) commits to provide to potential and current learners, parents of learners under the age of 18, staff and employers. The policy is designed to ensure consistent, effective, and fair treatment for all. This policy has been impact assessed to ensure that it does not adversely affect staff on the grounds of sex, transgender, marital or civil partnership status, racial group, nationality, sexual orientation, religion or belief disability or age. The policy should be read in conjunction with other Get SET Academy policies and procedures including the equality policy, confidentiality policy, data protection policy. INFORMATION, ADVICE AND GUIDANCE (IAG) Definitions: • Information refers to the provision of factual, unbiased information relating to learning and careers. Information can be imparted verbally by an advisor or by printed material, and the internet. • Advice requires more in-depth interaction with the client. It includes the explanation of information and how to access and use the information. When giving advice we will always endeavour to suggest, or encourage you to explore, different options for achieving your goals. • Guidance involves an in-depth session or series of sessions between the client and advisor, in which the advisor helps the client through the process of making decisions about learning and careers. This may include support in accessing and using online resources. OBJECTIVES We have defined specific objectives against which we will measure the effectiveness of our IAG service: (Specific targets will vary year by year). To provide impartial, unbiased IAG in a form that is easily understood by the recipient. 1. To ensure IAG is treated confidentially as per the Data Protection Act 2018 and GDPR. 2. To ensure IAG promotes and embeds equality and diversity throughout all of the provision. 3. To systematically monitor, review, evaluate and continually improve our IAG and measure performance. 4. To signpost clients to other competent organisations/services where the nature of the query, interest or concern is out of scope of our capability/competence. 5. Minimising the withdrawal of learners. 6. Timeliness of learners’ achievement of qualifications. 7. Learner satisfaction levels. 8. Employer satisfaction levels