5 Neuro-Linguistic Programming (NLP) courses in Caterham

Self-understanding is a prerequisite for leading and managing others responsibly and honourably. The field of Neuro Linguistic Programming has helped us to gain a better insight into how we all think and behave. Upon completion of this course participants will be able to: * Gain an insight into the purpose and functions of the unconscious mind * Develop flexibility to increase their for behaviours in different circumstances * Appreciate how different people experience the world * Create and set effective goals and direction * Understand the NLP Model of Communication * Adapt their communication style to maximise effectiveness * Influence and persuade others by connecting with people * Understand how empowerment can make life easier * Appreciate how creativity works * Learn creativity techniques to tap into the power of the team 1 SELF-AWARENESS * Autopilot - your unconscious mind * Developing flexibility * How identify, values & beliefs shape our behaviour * Models of the world 2 CREATING DIRECTION * Describing present and desired state * Designing your direction * Making it happen * Self-mastery 3 COMMUNICATION * The NLP Model of Communication * Insights to the way people think * Understanding representation systems * Reframing the way people think about negative experiences * Using metaphor 4 INFLUENCE AND PERSUASION * Building trust * Connecting with people * Purpose intention and outcomes * The difference empowerment makes 5 CREATIVITY AND INNOVATION * Hindrances to creativity and innovation * Your natural state of creativity * Getting unblocked * Creativity techniques 6 ACTION PLAN * Course summary and presentation of action plans

Take your sales people from average to high performance. Motivate and develop experienced sales professionals with some new insights and learning. Applying NLP principles, techniques and models, this workshop will introduce the core attitudes and behaviours that differentiate the excellent sales person from the average one. The programme will help participants: * Understand and adopt the mindset and beliefs needed for sales excellence * Build rapport and connect with buyers at a deeper and more personal level * Recognise some of the thinking and language patterns that make each individual unique * Ask powerful questions to further understand the unique world of the individual and how they make decisions * Apply tools and techniques to empathise with clients - seeing things from their perspectives * Tailor their sales approach to the individual buyer's style, and talk in their language * Influence with integrity and sell to organisations and individuals successfully 1 INTRODUCTION * Aims and objectives of the programme * Personal introductions and objectives * Workshop overview 2 AN INTRODUCTION TO NLP AND SALES EXCELLENCE WITH NLP * An overview of NLP and applying it to selling * The pillars of NLP * The NLP model of communication * The difference that makes the difference 3 BUILDING ENHANCED RAPPORT * Defining rapport and why it is important when selling * Going beyond the initial small talk * Building relationships with individual decision-makers * Matching and mirroring * Levels of rapport 4 UNDERSTANDING THE BUYER'S PERSONAL BUYING MAP * How we take in, filter and process information * How we judge others based on our own experiences of the world * The different ways in which we communicate when selling * Recognising and understanding the language and thinking patterns of others * Adapting your sales communication style to different buyers 5 MAKING SENSE OF THE BUYING PROCESS * How we filter information through our senses * Understanding how we see, hear and experience the world * Visual, auditory and kinaesthetic buyers * Listening for key insights * What different buyers want from you to help them to buy * Applying sensory awareness to the sales process 6 SUCCESSFUL SALES MINDSET * The connection between thoughts and actions * The sales beliefs of excellence * Identifying negative thoughts and beliefs that are holding you back * How to change your mindset * Adopting the sales beliefs of excellence 7 POWERFUL QUESTIONS * Reviewing and honing your questioning skills * Understanding the questions that great sales people ask * Avoiding assumptions * Clean language questions * Getting to the bottom of it - precision questions * Turbo-charging how you qualify 8 INFLUENCING WITH INTEGRITY * Understanding empathy * Stepping into the buyer's shoes * Speaking the buyer's language * Tailoring your sales approach to the individual * Match, pace, lead - how to take your buyer with you 9 PUTTING IT ALL TOGETHER * Personal learning summary and action plans

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