Loughborough

<div>
		

		<div>
			
			<p>Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!</p>
			<div><i></i> 2 Hours</div>
			<div><i></i> Free</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			
			
		</div>

		<div>
			<p>No events to show</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><p>Join our open webinar for anyone looking for support to stay informed, up-to-date and inspired with innovative ways to advance all things EDI. Our facilitator, Vanessa Boon, The Joyful Disruptor and author of the inclusive leadership chapter of the Amazon bestseller Professional Leadership brings two decades of specialist EDI experience. Knowing the challenges of trying to create change, coming up against challenges and finding resourceful and creative ways to disrupt systemic oppressions, she creates a safe, supportive and uplifting space. So join us for group coaching, recharge the batteries, refresh your know-how and take new approaches back to your workplace to make a difference.</p>
<p><strong>Key takeaways:</strong></p>
<p>• A new hot topic input each month - participants have input on what topics would be useful<br />• Facilitated activities enabling participants to exchange EDI challenges, good practice case studies, and solutions to your tricky issues<br />• Q&amp;A with tips from an EDI specialist to take back to your organisation</p>
<p><strong>Agenda:</strong></p>
<p>• Creating a confidential safe space to open up<br />• Mission of the month - fresh hot topic input with interaction and learning activities, either with our regular facilitator or a guest speaker, leading to practical takeaway action points<br />• Group peer coaching: sharing of current EDI successes and challenges and collective problem-solving to help you with the challenges<br />• Break-out discussions and networking time<br />• EDI surgery: Q&amp;A<br />• Consultation about future topics<br />• Next steps: Your change-maker plan<br />• Self-care activity (world-changing can be tough going, let's guard against burnout)</p>
<p><b><span>Pre-work:<br /> </span></b><span>Optional, but useful to read Vanessa Boon's How Not To Be An Inclusive Leader chapter of Professional Leadership, which touches on themes and concepts such as unconscious biases, systemic oppression, micro-aggressions, groupthink, privilege and associated fragility, and tools for self-knowledge; also check out her chapter on the imposter phenomenon: </span><span>https://amzn.eu/d/dcOGftz</span></p>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p><b>Prerequisites:</b></p>
<p>Ready to -</p>
<ul>
<li>build upon prior equality and diversity training and experience</li>
<li>be brave and confront the uncomfortable realities of biases and inequalities</li>
<li>have courageous conversations with compassion</li>
<li>exchange experiences held with confidentiality</li>
<li>be about turning theories, models and ideas into practical action points</li>
<li>get fired up to try out new approaches to make a difference</li>
</ul>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>EDI Officer or Manager, EDI Team Lead, HR Manager, Leader or Manager with EDI interests. </p>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Equality & Diversity

Women In Leadership

Equity & Diversity

Diversity & Inclusion

Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!

EDI Changemakers Support Network

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Business administration is all about organising people, resources and time to manage an organisation. Professionals look after the running efficiency, profit and loss in a business. In short, business administration is a procedure for managing resources and personnel to attain business success goals and objectives. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As&nbsp;Market Business News<u fr-original-style="" style="box-sizing: border-box;">&nbsp;</u>explain, the business administration field involves governance, accounting, human resources, finance, marketing, economics, and business entities in the imaginary form.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Business administration day-by-day working list includes:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Hiring new employees&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Controlling personnel&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Managing staff duties&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Problem-solving</li><li fr-original-style="" style="box-sizing: border-box;">Reporting the main aspect of business&nbsp;</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">Scope of Bussines Administration</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">According to&nbsp;Southern New Hampshire University:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the US, a Business Administration Bachelor degree is the best to pursue a career in business. The National Center of Education statistics report demonstrates that 2 million bachelor&#39;s degrees were awarded to students in 2019-2020.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">According to the&nbsp;U.S. Bureau of Labor Statistics (BLS),</p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Overall, business employment is increasing day by day faster as compared to the average for all occupations from 2022 to 2032. Almost every year, 911,400 projects are started, giving more workplaces and opportunities. According to the May 2022 report, the annual mean wage in business was $76,850, which was higher than the median annual wage for all occupations of $46,310</em>.</p></blockquote><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Due to its high scope in the job market, students are enrolling on this subject in a streamline. But when&nbsp;it&nbsp;comes to coursework and writing final&nbsp;projects,&nbsp;it makes the&nbsp;lives of the students full of stress. In this scenario, students have to find useful tips before writing their business administration thesis, or avail of&nbsp;<a href="https://www.theacademicpapers.co.uk/dissertation-writing-services/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">thesis writing help</a>&nbsp;to ease their burden.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong></p><h2 fr-original-style="" style="box-sizing: border-box;">Secrets to Writing a Business Administration Thesis&nbsp;</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Thesis&nbsp;Writing&nbsp;is a prolonged procedure and a hard task for students to go with a single step. There are multiple steps and proven strategies that will help you write your Business Administration&nbsp;thesis impressively.&nbsp;</p><h3 fr-original-style="" style="box-sizing: border-box;">1. Manage Your Time&nbsp;</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Time management is a key to completing a long project efficiently. You need to focus on effective time management to divide your writing procedure into different tasks and then prioritise these tasks considering the deadline. Breaking your time down for a thesis in business administration can be done properly in the following ways:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Consider the project deadline&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Break up the thesis process into small tasks in an imaginable way&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Use any available schedule tool like a calendar&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Maintain a health schedule balance&nbsp;</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is a book,&nbsp;&ldquo;From Proposal to Defence: Navigating the Thesis Writing Process&rdquo;&nbsp;written Prof. Dr Balasubramanian Thiagarajan. It represents a rough time allotment for different tasks in the thesis writing procedure.</p><h3 fr-original-style="" style="box-sizing: border-box;">2. Follow the Institute&rsquo;s Requirements</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The next best and proven tip is to follow your institute&#39;s guidelines. For this purpose, first, you have to read your instructions carefully, and if there is any term which seems unknown to you, ask your supervisor about it for better understanding. When you understand the guidelines, you will be able to articulate your thesis according to the supervisor&#39;s expectations and increase the chances of being distinct.&nbsp;</p><h3 fr-original-style="" style="box-sizing: border-box;">3. Choose the Thesis Topic Wisely</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is the most basic but very difficult step in writing a thesis. It will take some days, some weeks or months. It all depends upon your dedication towards your project. Choosing business administration thesis topics carefully will determine the rest of the thesis writing procedure. While choosing a thesis topic, you have to consider the elements:&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Recent research topics&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Preview previous studies and research&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Recognise the research gap</li><li fr-original-style="" style="box-sizing: border-box;">Data collection available sources&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Focus on your personal interest&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Also, evaluate your supervisor&#39;s speciality&nbsp;</li></ul><h3 fr-original-style="" style="box-sizing: border-box;">4. Do Proper Research&nbsp;</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After choosing a topic, the next is to conduct extensive research on your selected topic by reading a business administration thesis sample to collect enough information and ideas for writing a thesis. In this way, you first need to identify which type of data you require to mention in the thesis, either primary or secondary data. <u fr-original-style="" style="box-sizing: border-box;">According to Mobility Academy</u>, you can collect your primary data by observation, experiment, surveys, and self-assessment,&nbsp;as&nbsp;represented&nbsp;below:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/2e39c2b3-d53c-4f02-b288-69956dd8f61f/aebb2860-1bd2-49dc-b096-50142e711bb7/original.png" alt="Do Proper Research " style="color: rgb(16, 24, 64); width: 100%; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(16, 24, 64); width: 100%;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;">You can collect your secondary data by reviewing existing literature reviews, going through libraries, and searching Google Scholar for the latest and authentic research data regarding your topic.</p><h3 fr-original-style="" style="box-sizing: border-box;">5. Mind Mapping Your Ideas&nbsp;</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A&nbsp;mind&nbsp;map&nbsp;is&nbsp;a representation of your ideas, words,&nbsp;tasks, concepts, or items arranged around a central concept in&nbsp;the shape of a diagram.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mind mapping is all about generating ideas and collecting them in a diagram while representing different tasks of thesis writing to cover the central concept and subject matter. For mind-mapping ideas, the following steps will be fruitful for you;&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Centralise the subject matter.</li><li fr-original-style="" style="box-sizing: border-box;">Write key features and important points around it&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Create a connection between the central keyword and the important points&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Line up branches to connect, then&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Use to write single keywords instead of writing whole sentences.&nbsp;</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ISG Siegen gives an example of mind-mapping ideas in their article&nbsp;<u fr-original-style="" style="box-sizing: border-box;">&ldquo;How to write a thesis (Bachelor, Master, or PhD) and which software tools to use.&rdquo;</u></p><h3 fr-original-style="" style="box-sizing: border-box;">6. Create a Robust Outline&nbsp;</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Creating an outline will give you a framework for writing your thesis in a natural flow from start to end. There are 5 main chapters in writing a general thesis, including:</p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Theoretical foundation&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Tools and methods&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Final results&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Conclusion</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Larissa Becker from Hanken School of Economics presented a general&nbsp;outline for a thesis in&nbsp;the&nbsp;article&nbsp;<u fr-original-style="" style="box-sizing: border-box;">&ldquo;Toward a Customer-Centric Perspective of Customer Experience.&rdquo;</u></p><h3 fr-original-style="" style="box-sizing: border-box;">7. Write Thesis Main Body First</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While writing a thesis on business administration, it is highly advisable to write your main body chapters instead of starting with an introduction. The main body section includes 4 main chapters,</p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Literature review&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Materials and Methodologies&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Final Results&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Discussion&nbsp;</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After writing this section, you will able to write your introduction and conclusion impressively.&nbsp;</p><h3 fr-original-style="" style="box-sizing: border-box;">8. Articulate Your Introduction and Conclusion</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After writing&nbsp;the&nbsp;main body section, write&nbsp;an introduction by explaining all the key points and explaining the genre statement with these statements. It is the first chapter of your thesis, so try to make it more engaging to grab the attention of your reader.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the same way, write your conclusion chapter by summarising all the main points in a concise manner. Avoid mentioning anything new that you do not have discussed in the above chapters.&nbsp;</p><h3 fr-original-style="" style="box-sizing: border-box;">9. Add References and Citation&nbsp;</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Incorporating referring and in-text citations will make your process more authentic and trustworthy for your readers. You can add references&nbsp;according to the referencing style&nbsp;defined&nbsp;by your institute. If you are not provided with a specific referencing style,&nbsp;you have to follow the most common citation styles like:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">MLA</li><li fr-original-style="" style="box-sizing: border-box;">APA</li><li fr-original-style="" style="box-sizing: border-box;">Chicago&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Vancouver&nbsp;</li></ul><h3 fr-original-style="" style="box-sizing: border-box;">10. Proofread and Edit Your Work&nbsp;</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is essential to give your thesis the most refined look. After writing, leave your work for some time and keep yourself away from it.&nbsp;Get back to&nbsp;your thesis with a fresh mind, and read and re-read your paper at least three times to evaluate any mistakes. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this step, check your work for spelling, punctuation, formatting and structure of your thesis. Highlight your mistakes and edit them to create an error-free thesis.</p><h2 fr-original-style="" style="box-sizing: border-box;">Conclusion&nbsp;</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Business Administration is a vast field of personal and business resources management. Similarly, writing a business administration thesis is a tough task for students because business topics are always quite complex and require critical thinking. Students get stuck in selecting a topic, researching, developing a strong thesis statement, writing, <a href="https://www.theacademicpapers.co.uk/dissertation-editing-service/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">proofreading and editing</a>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have&nbsp;discussed&nbsp;the top 10 secrets that play a vital role in writing your thesis efficiently. But if&nbsp;you are still&nbsp;unable to understand how to do it perfectly, you can go for&nbsp;thesis writing help to ensure your success with distinctive grades.</p>

The Academic Papers UK

There are multiple steps and proven strategies that will help you write your Business Administration thesis impressively. 

10 Secrets to Writing a Business Administration Thesis That Stands Out

Northampton

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a data-fr-linked="true" href="https://www.vinniesdance.co.uk/" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Please visit our website Vinniesdance.co.uk for information about our classes in Ballet, Tap, Modern Theatre Dance, Musical Theatre, Cheerleading &amp; Street Dance.<br fr-original-style="" style="box-sizing: border-box;"></span>https://www.vinniesdance.co.uk/</a></p>

Vinnies Dance & Theatre School

All class details are on our website

Bury St Edmunds

Thetford

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Manual handling is one of the most common causes of <a href="https://nrmedical.training/blog/4-million-people-suffered-from-an-injury-or-illness-at-work-in-2021" style="color: var(--paragraphLinkColor); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--paragraphLinkColor);">workplace injury</a>. Adequate training is not only a legal requirement, it is incredibly important for the safety of all staff. The law states that employers have a legal responsibility to provide adequate training for those who perform manual handling tasks in their day to day role.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Our<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Level 2 Award in Safe Moving and Handling (RQF)&nbsp;</strong>is a regulated and nationally recognised qualification designed for those who work, or intend to work, in a role that involves manual handling. It is ideal for those working in a variety of environments including warehouses and shops.</p>

NR Medical Training

Our Level 2 Award in Safe Moving and Handling (RQF) is a regulated and nationally recognised qualification designed for those who work, or intend to work, in a role that involves manual handling. It is ideal for those working in a variety of environments including warehouses and shops.

Level 2 Award in Safe Moving & Handling (RQF)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Embark on a transformative journey with our Level 4 Certificate in First Response Emergency Care (FREC 4). This comprehensive course, developed in line with the esteemed guidelines of the Resuscitation Council (UK), Skills for Health, and the Faculty of Pre-Hospital Care (RCS Ed), is designed to enhance your abilities in delivering superior emergency care across various settings.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">This course is tailor-made for those seeking to expand their expertise in the NHS, private ambulance services, or specialised roles in the military, police, and fire services. It&#39;s a stepping stone for those dedicated to saving lives and providing care when it matters most.</span><br fr-original-style="" style="box-sizing: border-box;"></span></p><h4 style="color: var(--headingSmallColor); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--headingSmallColor);"><span style="color: hsla(var(--darkAccent-hsl),1); box-sizing: border-box;" fr-original-style=" color: hsla(var(--darkAccent-hsl),1);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dynamic Course Structure</strong></span></h4><ul data-rte-list="default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Rich Learning Experience:</strong>&nbsp;Delve into 180 hours of <a href="https://nrmedical.training/pre-hospital-training/rtacc" style="color: var(--paragraphLinkColor); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--paragraphLinkColor);">immersive learning</a>, including at least 39 hours of interactive, guided instruction.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Engaging Content:</strong> The course comprises a singular, robust unit segmented into three captivating components.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Flexible Completion:</strong> Complete this enriching journey within 12 months, including any necessary referrals.</p></li></ul><h4 style="color: var(--headingSmallColor); box-sizing: border-box;" fr-original-style=" color: var(--headingSmallColor);"><span style="color: hsla(var(--darkAccent-hsl),1); box-sizing: border-box;" fr-original-style=" color: hsla(var(--darkAccent-hsl),1);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your Pathway to the Course</strong></span></h4><ul data-rte-list="default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age Requirement:</strong> You should be 18 or older to start this life-changing course.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisites:</strong> A valid Qualsafe Level 3 Award in First Response Emergency Care (RQF) or equivalent is your gateway to this advanced level.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Literacy Proficiency:</strong> We recommend a minimum of Level 2 in literacy or equivalent to fully benefit from the course content.</p></li></ul><h4 style="color: var(--headingSmallColor); box-sizing: border-box;" fr-original-style=" color: var(--headingSmallColor);"><span style="color: hsla(var(--darkAccent-hsl),1); box-sizing: border-box;" fr-original-style=" color: hsla(var(--darkAccent-hsl),1);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Beyond the Course</strong></span></h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This qualification doesn&rsquo;t just end with a certificate. It paves the way for further educational endeavours and career growth in related fields. Keep the learning alive with ongoing CPD and annual refresher training.</p><h4 style="color: var(--headingSmallColor); box-sizing: border-box;" fr-original-style=" color: var(--headingSmallColor);"><span style="color: hsla(var(--darkAccent-hsl),1); box-sizing: border-box;" fr-original-style=" color: hsla(var(--darkAccent-hsl),1);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dual-Instructor Advantage on Our FREC 4 Courses!</strong></span></h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">At NR Medical Training, we distinguish ourselves from other training centres by consistently conducting our FREC 3 and FREC 4 courses with a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">minimum of two expert instructors</strong>, comprised of experienced Paramedics and EMTs. This approach sets us apart in the field of emergency care training, as many other centres often provide only the minimum requirement of one instructor per course. Our commitment to having at least two highly qualified professionals allows us to offer a far more immersive and dynamic learning environment. This dual-instructor model not only enhances the depth and breadth of the training scenarios, making them more realistic and engaging, but also gives our learners the unique advantage of drawing upon a wider pool of real-world experience and expertise. This enriched learning atmosphere ensures that our trainees receive the most comprehensive and practical education, preparing them to excel in high-pressure emergency situations.</p>

This comprehensive course, developed in line with the esteemed guidelines of the Resuscitation Council (UK), Skills for Health, and the Faculty of Pre-Hospital Care (RCS Ed), is designed to enhance your abilities in delivering superior emergency care across various settings.

FREC 4

Stockport 

At CAPE Coaching & Development, we understand the value of effective and impactful development. This September and October 2024, we’re offering 90-minute interactive online workshops designed to empower your teams and drive success.
Choose from our tailored topics:
1. Dealing with Imposter Syndrome: Understand why it happens and learn practical strategies to overcome it.
2. Stress and Resilience: Discover the true meaning of resilience, its link to wellbeing, and why it’s crucial both at work and home. Learn key techniques to manage stress and create a personal resilience template.
3. Emotional Intelligence: Unlock the secret to workplace success. Explore its importance, how to develop it, and its impact on professional relationships.
4. Critical Thinking and Problem Solving: Learn how to get unstuck, make better decisions, and focus on the right tasks.
5. Motivating Yourself and Others: Understand why the carrot and stick approach falls short and discover more effective motivation strategies.
Exceptional Value: Only £495 plus VAT per workshop.
Don’t miss out on this opportunity to bring high-impact development to your organisation. 
CAPE's Commitment
At CAPE Coaching & Development, we are dedicated to providing high-quality, impactful development that truly makes a difference. Our workshops are designed to be engaging, practical, and relevant, ensuring your teams gain the skills and insights they need to excel. Join us in creating a motivated, resilient, and emotionally intelligent workforce ready to tackle any challenge.
Sign up today: info@wearyourcape.co.uk and visit our website for more info.

CAPE Coaching and Development

Team Building

Employee Engagement

Motivation

Emotional Intelligence (EQ)

Leadership Skills

Emotional Resilience

8D Problem Solving

THRIVE

Team Management

Academic & Personal Development

Critical Thinking

Give your team the tools they need to thrive! Sign up for our 90-minute interactive workshops this September and October. From imposter syndrome to motivation, we’ve got you covered. Contact us at info@wearyourcape.co.uk to book. 

Ready to Reignite Your Team Post-Summer?

Birmingham

Erdington

Queensway

Tableau Training Uk

Visual Analytics Best Practice

Bardsey

Leeds

Nottingham

Reading

Dickson Training Ltd

Team Building & Team Development

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">One of our greatest strengths is our ability to tailor any of our open management courses to the needs and requirements of different businesses in different industries. We understand that whilst our open management training courses provide a wealth of knowledge in their particular area of focus, not all of it may be relevant for your business and the particular industry you operate in.Rather than making delegates sit through management training that is irrelevant to their job role, we offer bespoke management training where we tailor the course to cover the specific needs of your organisation, ultimately relieving the inevitable boredom and "switching off" that would come with having to sit through training that a person knew they would not need.</p><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Why choose us for your bespoke management training needs?</h2><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">We have provided tailored, bespoke management training courses to some of the largest organisations in the UK. Using our acquired experience and knowledge of running these courses, we will be able to work with you to create a bepoke management training programme that delivers a significant return on investment, both in terms of tangible and intangible results.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">ILM accredited management training courses</h2><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">Because we charge a daily training rate rather than a per delegate fee, if you have a number of delegates requiring management training, a bespoke management training course can often be less expensive than putting them all on an open course.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">A number of courses have been accredited by the ILM, which means you can be assured as to the standard of the course content and delivery. For more information on these, please see our page on&nbsp;<a href="https://www.dicksontraining.com/management-training/ilm-management-and-leadership-qualifications.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">ILM Management Training</a>. All of our ILM Programmes are provided in partnership with&nbsp;<a href="https://www.thebcfgroup.co.uk/management-training/bespoke-management-training.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">BCF Group Limited</a>, which is the ILM Approved Centre we deliver under.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Interested in finding out more about bespoke management training?</h2><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">Between us, we can come up with a training plan which will provide relevant, bespoke management training for your delegates which will maximise the return on both your time and cost. We are happy to come to your premises or arrange training facilities nearer to your location if this would be more convenient.</p><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);"><br fr-original-style="" style="box-sizing: border-box;"></h5><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Feedback</h5><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Below is a small selection of past feedback for our management training and development courses and programmes:</p></div><blockquote style="color: rgb(125, 125, 125); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><h5 style="color: rgb(60, 60, 62); box-sizing: border-box;" fr-original-style=" color: rgb(60, 60, 62);">"Excellent instructor. I looked forward to our monthly lectures knowing that I would have a good laugh but also that I would learn more about the subject and myself. He has been very helpful to me and the rest of the students, not just during the lectures but often in his own time. His enthusiasm for all of the subjects covered during the course was evident throughout, which again helped me to enjoy and understand the subjects and lectures.&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">If I get the chance in future to attend a further course with you, I would jump at the chance."</h5><img src="https://www.dicksontraining.com/images/logos/galliford-try-80x80.png" width="80" height="80" alt="Galliford Try Logo" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Senior Acquisitions Surveyor</h6><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Galliford Try</p></blockquote><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr style="color: rgb(125, 125, 125); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><blockquote style="color: rgb(125, 125, 125); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><h5 style="color: rgb(60, 60, 62); box-sizing: border-box;" fr-original-style=" color: rgb(60, 60, 62);">"A very accomplished trainer and someone who I would very much like to be involved in our business training going forward. The feedback I have had from all levels of our team structure is excellent."</h5><img src="https://www.dicksontraining.com/images/logos/eads-80x80.png" width="80" height="80" alt="EADS Personnel Services UK Logo" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Group HR Operations</h6><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">EADS Personnel Services UK</p></blockquote><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr style="color: rgb(125, 125, 125); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><blockquote style="color: rgb(125, 125, 125); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><h5 style="color: rgb(60, 60, 62); box-sizing: border-box;" fr-original-style=" color: rgb(60, 60, 62);">"Phil has a lot of energy which he throws into the course. This visably broke down resistance and attendees entered into the exercises wholeheartedly."</h5><img src="https://www.dicksontraining.com/images/logos/bullock-construction-80x80.png" width="80" height="80" alt="Bullock Construction Logo" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><h6 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Senior QS</h6><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Bullock Construction</p></blockquote></div><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.</p></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Bespoke Management Training

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Any team member with Customer interaction (including internal) are the &#39;Ambassadors&#39; of the company/organisation. If they project positive professionalism - they win others&#39; confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the Professional Customer Care course is comprised of four modules, covering the following:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What is Excellent Customer Care?</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Internal versus external customers</li><li fr-original-style="" style="box-sizing: border-box;">Why customer care is important</li><li fr-original-style="" style="box-sizing: border-box;">Meeting customer expectations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Making a Personal Difference</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How do you measure customer care?</li><li fr-original-style="" style="box-sizing: border-box;">Making a difference</li><li fr-original-style="" style="box-sizing: border-box;">Taking ownership</li><li fr-original-style="" style="box-sizing: border-box;">Positive mental attitude</li><li fr-original-style="" style="box-sizing: border-box;">Displaying professionalism both face-to-face and over the telephone</li><li fr-original-style="" style="box-sizing: border-box;">Using positive language</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gathering Information and Offering Solutions</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Asking the right questions</li><li fr-original-style="" style="box-sizing: border-box;">Active listening skills</li><li fr-original-style="" style="box-sizing: border-box;">Summarising and clarifying skills</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Dealing with Difficult Situations</li><li fr-original-style="" style="box-sizing: border-box;">How to give a &#39;service&#39; no</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrating empathy</li><li fr-original-style="" style="box-sizing: border-box;">Assertiveness techniques</li><li fr-original-style="" style="box-sizing: border-box;">Handling a complaint</li><li fr-original-style="" style="box-sizing: border-box;">Problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Saying &#39;sorry&#39;</li><li fr-original-style="" style="box-sizing: border-box;">Making realistic promises and keeping them</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Real Play Scenarios with a Professional Actor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">(Optional Extra)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This programme benefits significantly from our innovative training feature: Real Play.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to &#39;pause&#39; the role play to coach and control their character to improve their skill sets and practice the theory delivered.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The outcome of the scenario is the responsibility of the delegates, not the trainer and actor.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course participants will be able to</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adopt a professional telephone manner</li><li fr-original-style="" style="box-sizing: border-box;">Communicate assertively by taking control and directing the conversation</li><li fr-original-style="" style="box-sizing: border-box;">Deliver information positively by offering options and alternatives</li><li fr-original-style="" style="box-sizing: border-box;">Develop a range of versatile behaviours to use when dealing with difficult situations by:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Listening actively</li><li fr-original-style="" style="box-sizing: border-box;">Using empathy</li><li fr-original-style="" style="box-sizing: border-box;">Gathering relevant information through effective questioning</li><li fr-original-style="" style="box-sizing: border-box;">Finding solutions to concerns/problems quickly and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Speaking positively and assertively</li></ul></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">What Is The Benefit?</h3><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company.</p></article><a name="InHouse" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);"></a><span style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"></span><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><img src="https://www.dicksontraining.com/images/group1b.png" alt="" width="402" height="269" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with?</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Far too many to count?</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation.</p><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">The Importance of Customers and Clients</h3></article></div><img src="https://www.dicksontraining.com/images/customer-service-402x255.png" alt="" width="402" height="255" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients&#39; motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of &#39;professional&#39;. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care.</p><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Customer Care Programmes from Dickson Training Ltd</h3></article></div></section></article></div><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any &#39;internal clients&#39; such as other departments where you need to rely on their support and collaboration in order to achieve your goals.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);"><br fr-original-style="" style="box-sizing: border-box;"></h3><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.</p></section></section></article></div>

Customer Care

Professional Customer Care

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

General Admission

Bristol

<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">LOOKING FOR</span></strong><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">: PICTURE BOOKS, CHAPTER BOOKS, MG, YA</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Lil is an editor with over 15 years experience in the publishing industry. She&rsquo;s currently freelancing and is in direct contact with many of the big publishing houses: Hachette, Bonnier Books, and book packager, Working Partners Ltd, among others. She also works with the Caroline Wakeman Literary Agency, assessing their authors&rsquo; work for commercial viability, as well as scouting for new talent.</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">For twelve years, Lil was a Senior Commissioning Editor at Working Partners Ltd &ndash; the creatives behind massive commercial hits such as Beast Quest, Warriors and the Daisy Meadows series. There she created globally successful concepts for every age group and developed storylines so the books were unputdownable. &nbsp;&nbsp;</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Lil is also an author in her own right: she has written 6 books under her own name, and ghost written many others under various pseudonyms.&nbsp;</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In every age level, Lil would like to see originality - particularly in voice. A strong character with depth, venturing on a quest that&#39;s never been undertaken before will get her excited. The &#39;quest&#39; doesn&#39;t have to be epic in scale, it could be as small as petting the next-door neighbour&#39;s dog, or getting the good looking new kid to notice you, it just has to be something a reader will want to invest in. She also loves humour and is happy to see anything quirky (perhaps even downright silly!).&nbsp;</span></p><p dir="ltr" style="color: rgb(0, 0, 0);" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For picture books, Lil would like you to submit a covering letter, and 1 complete manuscript, double-spaced, with spreads marked out, in a single word or PDF doc. For chapter books, MG and YA, please send a covering letter, the first three chapters and a synopsis, double spaced, in a single Word or PDF doc.</strong></span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By booking this session you agree to email your material to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline to agent121@iaminprint.co.uk. Please note that <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice given in your Agent121.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Tuesday 24 September 2024</strong></p>

LOOKING FOR: PICTURE BOOKS, CHAPTER BOOKS, MG, YA
Lil is an editor with over 15 years experience in the publishing industry. She’s currently freelancing and is in direct contact with many of the big publishing houses: Hachette, Bonnier Books, and book packager, Working Partners Ltd, among others. She also works with the Caroline Wakeman Literary Agency, assessing their authors’ work for commercial viability, as well as scouting for new talent.
For twelve years, Lil was a Senior Commissioning Editor at Working Partners Ltd – the creatives behind massive commercial hits such as Beast Quest, Warriors and the Daisy Meadows series. There she created globally successful concepts for every age group and developed storylines so the books were unputdownable. 
Lil is also an author in her own right: she has written 6 books under her own name, and ghost written many others under various pseudonyms. 
In every age level, Lil would like to see originality - particularly in voice. A strong character with depth, venturing on a quest that's never been undertaken before will get her excited. The 'quest' doesn't have to be epic in scale, it could be as small as petting the next-door neighbour's dog, or getting the good looking new kid to notice you, it just has to be something a reader will want to invest in. She also loves humour and is happy to see anything quirky (perhaps even downright silly!). 
For picture books, Lil would like you to submit a covering letter, and 1 complete manuscript, double-spaced, with spreads marked out, in a single word or PDF doc. For chapter books, MG and YA, please send a covering letter, the first three chapters and a synopsis, double spaced, in a single Word or PDF doc.
By booking this session you agree to email your material to reach I Am In Print by the stated submission deadline to agent121@iaminprint.co.uk. Please note that I Am In Print take no responsibility for the advice given in your Agent121.
The submission deadline is: Friday 27 September 2024

I Am In Print

SOLD OUT! 7th October Lil Chase #Agent121. Looking for: PICTURE BOOKS, CHAPTER BOOKS, MG, YA

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;">Who should attend?<br fr-original-style="" style="box-sizing: border-box;"></span></strong>DSLs, DDSLs, Senior Leaders, Governors, IT Leads &amp; Pastoral Leads.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this masterclass we&#39;ll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The masterclass is based on the most current and up-to-date research and not only covers all the key statutory updates you will need, but is also full of ideas, good practice recommendations and signposting to resources to give you the confidence that you have everything in place in your setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this masterclass we will update DSLs, DDSLs and all those who have an interest in the Leadership of Online Safety Provision in Schools and Colleges, with regard to the latest developments and emerging trends in online risk and online safety. The aim is to ensure you are fully up to date in this ever evolving and rapidly changing field, and are confident in taking the lead responsibility for online safety in your setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Objectives</strong><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Masterclass will enable you to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand emerging risks and opportunities in the ever evolving online world, including insights into the dynamic nature of the digital realm and its increasing influence on children&#39;s daily lives.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Ensure you are fully up to date with developments and emerging risks in this rapidly changing field whilst meeting your statutory requirement for an annual update.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be confident in taking the lead responsibility for online safety when safeguarding and protecting the children and young people in your care (including understanding the DfE&rsquo;s filtering and monitoring requirements).</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Recognise the impact on mental health and wellbeing, exploring the changing risks associated with prolonged online engagement on the wellbeing of children and young people.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn proactive strategies to respond to online developments, ensuring effective protection and support for children as they explore the exciting digital landscape.</li></ul><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a></p>

Who should attend?
DSLs, DDSLs, Senior Leaders, Governors, IT Leads & Pastoral Leads.

Overview

In this masterclass we'll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.
The masterclass is based on the most current and up-to-date research and not only covers all the key statutory updates you will need, but is also full of ideas, good practice recommendations and signposting to resources to give you the confidence that you have everything in place in your setting.
During this masterclass we will update DSLs, DDSLs and all those who have an interest in the Leadership of Online Safety Provision in Schools and Colleges, with regard to the latest developments and emerging trends in online risk and online safety. The aim is to ensure you are fully up to date in this ever evolving and rapidly changing field, and are confident in taking the lead responsibility for online safety in your setting.

Learning Objectives

This Masterclass will enable you to:
Understand emerging risks and opportunities in the ever evolving online world, including insights into the dynamic nature of the digital realm and its increasing influence on children's daily lives.
Ensure you are fully up to date with developments and emerging risks in this rapidly changing field whilst meeting your statutory requirement for an annual update.
Be confident in taking the lead responsibility for online safety when safeguarding and protecting the children and young people in your care (including understanding the DfE’s filtering and monitoring requirements).
Recognise the impact on mental health and wellbeing, exploring the changing risks associated with prolonged online engagement on the wellbeing of children and young people.
Learn proactive strategies to respond to online developments, ensuring effective protection and support for children as they explore the exciting digital landscape.
View all testimonials

Brightcore Consultancy

Child Safeguarding

Safeguarding

In this masterclass we'll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.

Annual Online Safety Update for DSLs, including emerging risks and trends

For new users and the curious.
IMPORTANT: Once you are signed up, send us your requests on what you would like to see within the demonstration and learn on the course. We will then cater for your needs and answer them during the session.
This is designed to be an introduction into how to start a room by room survey using the Heat Engineer app, then sending this survey to the online dashboard. We will then go through the different steps to complete this heat loss report. Optional pages will also be worked through and shown. 
Examples of how to select the flow temperature and the heat source (heat pumps and boilers) will be presented once the heat loss result is completed. 
Scope of works
Estimated Start Time	Duration mins	Topic	Platform / Device
7:00:00 PM	5	Welcome introduction - Show an example Heat loss report from online - The end result	Website
7:05:00 PM	2	How to sign up and the different account types 5 mins	Website
7:07:00 PM	4	What the app is used for and sending to the online account – Show about page	Website & app
7:11:00 PM	2	Login into the app (Example used is an iPhone 14) – what is My Info and the History	App (mobile & tablets)
7:13:00 PM	3	Briefly show the estimator tool	App (mobile & tablets)
7:16:00 PM	2	How to start a new room by room survey	App (mobile & tablets)
7:18:00 PM	10	Open up example from History and enter two rooms - One standard and one vaulted. PowerPoint to help visualise	App (mobile & tablets)
7:28:00 PM	1	Send survey to main dashboard	App (mobile & tablets)
7:29:00 PM	3	Quick Intro to dashboard.	Website
7:32:00 PM	1	Show profile setup	Website
7:33:00 PM	7	Open sent survey go through step 1 to step 8	Website
7:40:00 PM	2	Selecting a heat source - Heat Pump in this example	Website
7:42:00 PM	15	Optional pages overview, emitters and performance, current radiators, new radiators, DHW, Bivalent system and fuel comparison page.	Website
7:57:00 PM	2	Print report off or send copy to a supplier	Website
7:59:00 PM	5	Adding Designers	
8:04:00 PM	1	Our future plans	Website
8:05:00 PM	15	Heat Manager - Digital file system for you and your customers	Website
8:20:00 PM	Any feedback and further questions please email to support@heat-engineer.com		
Questions - You will be able to ask further questions after the event.
Delivered by Rich Cartwright BEng DipEd MCIPHE
NEW RADIATORS
We use EN442 standard to enable you to customise the defined MWT (°c) and the results will highlight if the radiator will heat the room for a given internal design temperature. We like to promote the need to design low temperature systems!
Add multiple designers to your account
You can now add extra dashboard users to complete heat loss and heating design reports on your Heat Engineer Software account.
DHW (DOMESTIC HOT WATER)
This will calculate the projected energy demand and running costs for DHW and domestic cylinder sizing.
EMITTERS AND PERFORMANCE
This page is primarily used for heat pump designs. Once you specify the flow temperature for each room the SCOP (Seasonal Coefficient of Performance) values will be shown, and the system will show if radiators are over or undersized.
CURRENT RADIATORS
Use the app on site to enter the current radiators and our system will display the output values for different flow temperatures.
FUEL COMPARISON
Multiple fuels to compare against, you can adjust the price per unit and CO2 factor (kg/kWh). Present these running costs to your clients.
PHOTOS AND NOTES
Photos and notes which you or your surveyors have taken will be shown when you open the report from your dashboard. You may also upload and download photos from your PC / laptop too.
 

Heat Engineer

Heating Engineer

For new users and the curious.

Hello,

For new users and the curious.

IMPORTANT: Firstly, once you are signed up, send us your requests on what you would like to see within the demonstration and learn on the course. We will then cater for your needs and answer them during the session.

This is designed to be an introduction into how to start a room by room survey using the Heat Engineer app, then sending this survey to the online dashboard. We will then go through the different steps to complete this heat loss report. Optional pages will also be worked through and shown. 

Examples of how to select the flow temperature and the heat source (heat pumps and boilers) will be presented once the heat loss result is completed. 

How to use Heat Engineer Software V2 (Selectable dates)

General admission

<span data-canva-clipboard="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" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><span data-canva-clipboard="ewAiAGEAIgA6ADUALAAiAGgAIgA6ACIAdwB3AHcALgBjAGEAbgB2AGEALgBjAG8AbQAiACwAIgBjACIAOgAiAEQAQQBHAE4ARQBIAGEAMAA3ADAAdwAiACwAIgBpACIAOgAiAFEAVgAwAG4AMgBDAHQAawBXAFQAcABpAEQAQgA4AFEAOABlAFMAcgBtAEEAIgAsACIAYgAiADoAMQA3ADIAMgA5ADMAMgA2ADcANQA2ADIANgAsACIAQQA/ACIAOgAiAEIAIgAsACIAQQAiADoAWwB7ACIARAAiADoAMgA0ADgAMAAuADAAMAAwADAAMAAwADAAMAAwADAAMAAwADUALAAiAEMAIgA6ADIANwA3AC4AMAA3ADkANwA4ACwAIgBBAD8AIgA6ACIASwAiACwAIgBhACIAOgB7ACIAQQAiADoAWwB7ACIAQQA/ACIAOgAiAEIAIgAsACIAQQAiADoAMwB9ACwAewAiAEEAPwAiADoAIgBBACIALAAiAEEAIgA6ACIAQQByAGUAIAB5AG8AdQAgAGEAIABuAGUAdwBsAHkAIABxAHUAYQBsAGkAZgBpAGUAZAAgAGgAbwBtAGUAbwBwAGEAdABoAC8AdABoAGUAcgBhAHAAaQBzAHQAIABvAHIAIABpAG4AIAB5AG8AdQByACAAMQBzAHQAIAB5AGUAYQByACAAbwBmACAAYgB1AHMAaQBuAGUAcwBzAD8AIABBAHIAZQAgAHkAbwB1ACAAYwBvAG4AZgB1AHMAZQBkACAAYQBuAGQAIABvAHYAZQByAHcAaABlAGwAbQBlAGQALAAgAHQAcgB5AGkAbgBnACAAdABvACAAYgB1AGkAbABkACAAYQAgAHQAaAByAGkAdgBpAG4AZwAgAGIAdQBzAHkAIABwAHIAYQBjAHQAaQBjAGUAPwAiAH0ALAB7ACIAQQA/ACIAOgAiAEIAIgAsACIAQQAiADoAMQA1ADkAMAB9ACwAewAiAEEAPwAiADoAIgBBACIALAAiAEEAIgA6ACIAXABuACIAfQBdACwAIgBCACIAOgBbAHsAIgBBAD8AIgA6ACIAQQAiACwAIgBBACIAOgB7ACIAZgBvAG4AdAAtAHMAaQB6AGUAIgA6AHsAIgBCACIAOgAiADYAOQAuADYAMAAxADEAIgB9ACwAIgBmAG8AbgB0AC0AZgBhAG0AaQBsAHkAIgA6AHsAIgBCACIAOgAiAFkAQQBGAGMAZgByAGcAbABwAFYAQQAsADAAIgB9ACwAIgBmAG8AbgB0AC0AdwBlAGkAZwBoAHQAIgA6AHsAIgBCACIAOgAiAG4AbwByAG0AYQBsACIAfQAsACIAZgBvAG4AdAAtAHMAdAB5AGwAZQAiADoAewAiAEIAIgA6ACIAbgBvAHIAbQBhAGwAIgB9ACwAIgB0AGUAeAB0AC0AYQBsAGkAZwBuACIAOgB7ACIAQgAiADoAIgBjAGUAbgB0AGUAcgAiAH0ALAAiAGMAbwBsAG8AcgAiADoAewAiAEIAIgA6ACIAIwAwADAAMAAwADAAMAAiAH0AfQB9ACwAewAiAEEAPwAiADoAIgBCACIALAAiAEEAIgA6ADEAMwB9ACwAewAiAEEAPwAiADoAIgBBACIALAAiAEEAIgA6AHsAIgBmAG8AbgB0AC0AdwBlAGkAZwBoAHQAIgA6AHsAIgBCACIAOgAiAGIAbwBsAGQAIgB9AH0AfQAsAHsAIgBBAD8AIgA6ACIAQgAiACwAIgBBACIAOgAxADUAfQAsAHsAIgBBAD8AIgA6ACIAQQAiACwAIgBBACIAOgB7ACIAZgBvAG4AdAAtAHcAZQBpAGcAaAB0ACIAOgB7ACIAQgAiADoAIgBuAG8AcgBtAGEAbAAiAH0AfQB9ACwAewAiAEEAPwAiADoAIgBCACIALAAiAEEAIgA6ADEAMwAwAH0ALAB7ACIAQQA/ACIAOgAiAEEAIgAsACIAQQAiADoAewAiAHQAZQB4AHQALQBhAGwAaQBnAG4AIgA6AHsAfQB9AH0ALAB7ACIAQQA/ACIAOgAiAEIAIgAsACIAQQAiADoAMQA1ADgAOQB9ACwAewAiAEEAPwAiADoAIgBBACIALAAiAEEAIgA6AHsAIgB0AGUAeAB0AC0AYQBsAGkAZwBuACIAOgB7ACIAQgAiADoAIgBjAGUAbgB0AGUAcgAiAH0AfQB9ACwAewAiAEEAPwAiADoAIgBCACIALAAiAEEAIgA6ADEAfQAsAHsAIgBBAD8AIgA6ACIAQQAiACwAIgBBACIAOgB7ACIAZgBvAG4AdAAtAHMAaQB6AGUAIgA6AHsAfQAsACIAZgBvAG4AdAAtAGYAYQBtAGkAbAB5ACIAOgB7AH0ALAAiAGYAbwBuAHQALQB3AGUAaQBnAGgAdAAiADoAewB9ACwAIgBmAG8AbgB0AC0AcwB0AHkAbABlACIAOgB7AH0ALAAiAGMAbwBsAG8AcgAiADoAewB9ACwAIgB0AGUAeAB0AC0AYQBsAGkAZwBuACIAOgB7AH0AfQB9AF0AfQAsACIAYgAiADoAewAiAEEAIgA6AFsANgA5ACwANwA2ACwAMQAwAF0AfQAsACIAZAAiADoAIgBBACIALAAiAGcAIgA6AGYAYQBsAHMAZQAsACIAaAAiADoAIgBBACIAfQBdACwAIgBCACIAOgAyADQAOAAwACwAIgBDACIAOgAxADcANAA4AH0A" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you a newly qualified homeopath/therapist or in your 1st year of business? Are you confused and overwhelmed, trying to build a thriving busy practice?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Want to learn from someone who&rsquo;s been in your shoes just 5yrs ago? I was once where you are now, and I&#39;ve made expensive mistakes! You get to learn from these and my experience of building my thriving practice over 5 years! I will drown out the noise and BS, lead you by the hand and show you what to do. &nbsp;Get the basics right from the start so you don&#39;t make expensive mistakes (learn from my mistakes!) Small investment that will save you time and money in the long run Small intimate groups mean the advice is targeted to individuals, and each person has direct access to me Beginner to Boss is a 12 week online programme which gently takes you by the hand and cuts through the noise to teach you the basics of business.</p><span data-canva-clipboard="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" id="isPasted" fr-original-style="" style="box-sizing: border-box;"></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What&rsquo;s included?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- 6 teaching sessions (1hr) covering: systems, marketing, finances and boundaries&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- 6 implementation sessions (1hr) where you have a chance to ask me questions, learn from your peers, get accountability and consolidate your learning.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- All sessions to be recorded and accessible to participants.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Access to a private FB group where I will be live each week to answer questions&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Mastermind which will not be this good value ever again&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">- Access to discounted 121 mentor sessions at end of programme.</p>

Are you a newly qualified homeopath/therapist or in your 1st year of business? Are you confused and overwhelmed, trying to build a thriving busy practice?
Want to learn from someone who’s been in your shoes just 5yrs ago? I was once where you are now, and I've made expensive mistakes! You get to learn from these and my experience of building my thriving practice over 5 years! I will drown out the noise and BS, lead you by the hand and show you what to do. Get the basics right from the start so you don't make expensive mistakes (learn from my mistakes!) Small investment that will save you time and money in the long run Small intimate groups mean the advice is targeted to individuals, and each person has direct access to me Beginner to Boss is a 12 week online programme which gently takes you by the hand and cuts through the noise to teach you the basics of business.
What’s included? 
- 6 teaching sessions (1hr) covering: systems, marketing, finances and boundaries 
- 6 implementation sessions (1hr) where you have a chance to ask me questions, learn from your peers, get accountability and consolidate your learning. 
- All sessions to be recorded and accessible to participants. 
- Access to a private FB group where I will be live each week to answer questions 
- Mastermind which will not be this good value ever again 
- Access to discounted 121 mentor sessions at end of programme.

Homeopathic Harmony

As a qualified homeopath of 5yrs, I've put together a brilliant offer for newly-qualified homeopaths who know all about remedies but almost nothing about running a successful, busy homeopathy practice. 

Very limited spaces, and the last time it will be this cheap before prices go up. 

You'll get a mix of group learning and direct access to me (learning from my mistakes so you don't have to waste time and money on making the same!). 

Beginner to Boss

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. &nbsp;It is also a great recap on the rules as they stand and what you need to know to comply. &nbsp;The course will cover:</p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">UK GDPR - A timely reminder of the rules</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">ICO enforcement action and what we can learn</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Protection Impact Assessments - when and how to do them</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hybrid working and UK GDPR</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing cyber attacks from a UK GDPR perspective</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="24" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="24:0" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for staff of all levels, from support staff to senior partners.</span></span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="JTdCJTIyb2JqZWN0JTIyJTNBJTIyZG9jdW1lbnQlMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJoZWFkaW5nLXRocmVlJTIyJTJDJTIyZGF0YSUyMiUzQSU3QiUyMmNsYXNzTmFtZSUyMiUzQW51bGwlN0QlMkMlMjJub2RlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMnRleHQlMjIlMkMlMjJsZWF2ZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMkNvdXJzZSUyME5vdGVzJTIyJTJDJTIybWFya3MlMjIlM0ElNUIlNUQlN0QlNUQlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJibG9jayUyMiUyQyUyMnR5cGUlMjIlM0ElMjJwYXJhZ3JhcGglMjIlMkMlMjJkYXRhJTIyJTNBJTdCJTIyY2xhc3NOYW1lJTIyJTNBbnVsbCU3RCUyQyUyMm5vZGVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIydGV4dCUyMiUyQyUyMmxlYXZlcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMmxlYWYlMjIlMkMlMjJ0ZXh0JTIyJTNBJTIyQ29tcHJlaGVuc2l2ZSUyMGFuZCUyMHVwJTIwdG8lMjBkYXRlJTIwY291cnNlJTIwbm90ZXMlMjB3aWxsJTIwYmUlMjBwcm92aWRlZCUyMHRvJTIwYWxsJTIwZGVsZWdhdGVzJTIwd2hpY2glMjBtYXklMjBiZSUyMHVzZWZ1bCUyMGZvciUyMG9uZ29pbmclMjByZWZlcmVuY2UlMjBvciUyMGNhc2NhZGUlMjB0cmFpbmluZy4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCUyQyU3QiUyMm9iamVjdCUyMiUzQSUyMmJsb2NrJTIyJTJDJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlMjJjbGFzc05hbWUlMjIlM0FudWxsJTdEJTJDJTIybm9kZXMlMjIlM0ElNUIlN0IlMjJvYmplY3QlMjIlM0ElMjJ0ZXh0JTIyJTJDJTIybGVhdmVzJTIyJTNBJTVCJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJQbGVhc2UlMjBub3RlJTIwYSUyMHJlY29yZGluZyUyMG9mJTIwdGhlJTIwY291cnNlJTIwd2lsbCUyMCUyMiUyQyUyMm1hcmtzJTIyJTNBJTVCJTVEJTdEJTJDJTdCJTIyb2JqZWN0JTIyJTNBJTIybGVhZiUyMiUyQyUyMnRleHQlMjIlM0ElMjJub3QlMjAlMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU3QiUyMm9iamVjdCUyMiUzQSUyMm1hcmslMjIlMkMlMjJ0eXBlJTIyJTNBJTIyYm9sZCUyMiUyQyUyMmRhdGElMjIlM0ElN0IlN0QlN0QlNUQlN0QlMkMlN0IlMjJvYmplY3QlMjIlM0ElMjJsZWFmJTIyJTJDJTIydGV4dCUyMiUzQSUyMmJlJTIwbWFkZSUyMGF2YWlsYWJsZS4lMjIlMkMlMjJtYXJrcyUyMiUzQSU1QiU1RCU3RCU1RCU3RCU1RCU3RCU1RCU3RA==" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="http://dglegal.co.uk/the-team/matthew-howgate/" style="color: rgb(0, 140, 165); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 140, 165);"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Matthew Howgate, Consultant, DG Legal</span></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.</span></p><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. &nbsp;</span></span></p>

The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. It is also a great recap on the rules as they stand and what you need to know to comply. The course will cover:
UK GDPR - A timely reminder of the rules
ICO enforcement action and what we can learn
Data Protection Impact Assessments - when and how to do them
Hybrid working and UK GDPR
Managing cyber attacks from a UK GDPR perspective
Target Audience
The online course is suitable for staff of all levels, from support staff to senior partners.
Resources
Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Matthew Howgate, Consultant, DG Legal
Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.
Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. 

DG Legal

Data Protection

Cyber Security

GDPR

Data Protection & Cyber Security: Remaining Compliant Against Today's Risks

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Within the basic four&nbsp;colour&nbsp;energies are contained two sets of opposites.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Underlying each pair of opposites there is a TENSION.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This tension acts like a force, just like gravity. &nbsp; You cannot see&nbsp;it,&nbsp;you cannot hear it or touch it with your hands. &nbsp; You will, however, experience the impact of the tension.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We each make a choice in how we perceive this tension. &nbsp;We can choose to be proactive and use this tension to create win/win outcomes. &nbsp;We can choose to be reactive and disconnect from the energy viewing it as a negative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The choice we make determines our results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is important to remember, we make our own choice. &nbsp; The person who represents your opposite energy is not responsible for your choice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you&rsquo;re proactive in engaging with this tension you achieve successful dynamics. &nbsp;Become reactive with this tension and you will experience dysfunctional dynamics.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/24bd9347-eb1e-4a9c-87b0-bc006b591fe3/af498831-25fb-4d00-8dd0-b9467a6a4096/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Opposite Colour Energies</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Blue &amp; Yellow are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Blue energy &amp; Yellow energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IDEAS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROCESSES</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Red &amp; Green are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Red energy &amp; Green energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TASKS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PEOPLE.</strong></p>

Within the basic four colour energies are contained two sets of opposites.
Underlying each pair of opposites there is a TENSION.
This tension acts like a force, just like gravity. You cannot see it, you cannot hear it or touch it with your hands. You will, however, experience the impact of the tension.
We each make a choice in how we perceive this tension. We can choose to be proactive and use this tension to create win/win outcomes. We can choose to be reactive and disconnect from the energy viewing it as a negative.
The choice we make determines our results.
It is important to remember, we make our own choice. The person who represents your opposite energy is not responsible for your choice.
When you’re proactive in engaging with this tension you achieve successful dynamics. Become reactive with this tension and you will experience dysfunctional dynamics.

The Opposite Colour Energies
Blue & Yellow are Opposite Colours
The tension between Blue energy & Yellow energy is based around IDEAS and PROCESSES.
Red & Green are Opposite Colours
The tension between Red energy & Green energy is based around TASKS and PEOPLE.

colour-energies.com

Insights

Insights Discovery

Gain insights into how to master the dynamics of the opposite colour energies and see the dynamics within your team shift towards healthy relationships.  Watch as your bottom line improves as suddenly more is getting done in a smarter way.

Mastering the Dynamics of the Colour Energies

Early Bird Discount

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-slate-fragment="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" id="isPasted" fr-original-style="" style="box-sizing: border-box;">One hour webinar for co-drivers looking to take the step up from single venue stage rallies or road rallying to multi-venue stage rallies. Learn about roadbooks, timecards, timing and penalties, plus route notes and pace notes and many more hints and tips to become a successful stage co-driver.</span>


</p>

One hour webinar for co-drivers looking to take the step up from single venue stage rallies or road rallying to multi-venue stage rallies. Learn about roadbooks, timecards, timing and penalties, plus route notes and pace notes and many more hints and tips to become a successful stage co-driver. 

Rally Navigation Training Services

Sports & Fitness

Rally training webinar for co-drivers looking to take the step up from single venue stage rallies or road rallying to multi-venue stage rallies.

Multi Venue Stage Rally Co-Driving

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR</strong>: ADULT FICTION, NON-FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Amanda Preston has been a literary agent for over 20 years and co-founded LBA in 2005. She won the RNA Literary Agent of the Year award in 2018.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She represents commercial and reading group fiction, as well as a range of narrative non-fiction and memoir. She loves working with authors, championing them every step of the way, and works with them and their publishing teams to build them into brand names and award winning and bestselling authors in the UK and internationally. Whether commercial or reading-group, she loves innovative and well-written stories that hook her in from the start and whose voice stays with her. She is looking for novels that demand to be talked about and shared, whatever their genre, and that she is still thinking about days after finishing.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She is on the hunt for a high-concept thriller which is character and plot driven, but also has a discussable issue at its heart i.e Elizabeth is Missing by Emma Healey and Girl A by Abigail Dean. She love thrillers where the location is as integral to the plot as the crime i.e The Dry by Jane Harper and The Sanatorium by Sarah Pearse, and would love a good locked-room thriller but is only looking for fresh and unique ideas in this area.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She is also on the hunt for a glorious book club love story that is doing something a bit different and special i.e Lessons in Chemistry by Bonnie Garmus or anything by Taylor Jenkins Reid or Liane Moriarty! Or smart, contemporary, observant romcoms with a very strong emphasis on diverse / own voices.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Finally, she would love a historical that vividly brings that period to life as well as having a stunning plot i.e, The Familiars by Stacey Halls and The Doll Factory by Elizabeth MacNeal.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Amanda would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words).</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Amanda is kindly offering one free session for low income/under-represented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Wednesday 25 September 2024</strong></p>

LOOKING FOR: ADULT FICTION, NON-FICTION
Amanda Preston has been a literary agent for over 20 years and co-founded LBA in 2005. She won the RNA Literary Agent of the Year award in 2018. 
She represents commercial and reading group fiction, as well as a range of narrative non-fiction and memoir. She loves working with authors, championing them every step of the way, and works with them and their publishing teams to build them into brand names and award winning and bestselling authors in the UK and internationally. Whether commercial or reading-group, she loves innovative and well-written stories that hook her in from the start and whose voice stays with her. She is looking for novels that demand to be talked about and shared, whatever their genre, and that she is still thinking about days after finishing. 
She is on the hunt for a high-concept thriller which is character and plot driven, but also has a discussable issue at its heart i.e Elizabeth is Missing by Emma Healey and Girl A by Abigail Dean. She love thrillers where the location is as integral to the plot as the crime i.e The Dry by Jane Harper and The Sanatorium by Sarah Pearse, and would love a good locked-room thriller but is only looking for fresh and unique ideas in this area. 
She is also on the hunt for a glorious book club love story that is doing something a bit different and special i.e Lessons in Chemistry by Bonnie Garmus or anything by Taylor Jenkins Reid or Liane Moriarty! Or smart, contemporary, observant romcoms with a very strong emphasis on diverse / own voices. 
Finally, she would love a historical that vividly brings that period to life as well as having a stunning plot i.e, The Familiars by Stacey Halls and The Doll Factory by Elizabeth MacNeal.
Amanda would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words).
(In addition to the paid sessions, Amanda is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Wednesday 25 September 2024

Fiction Writing

SOLD OUT! 7th October Amanda Preston #Agent121. Looking for: ADULT FICTION

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for anyone seeking CCNA certification. The course also provides foundational knowledge for all support technicians involved in the basic installation, operation, and verification of Cisco networks. The job roles best suited to the material in this course are:<br />Entry-level network engineer<br />Network administrator<br />Network support technician<br />Help desk technician</p>Overview<p>This course will help you:<br />Learn the knowledge and skills to install, configure, and operate a small- to medium-sized network<br />Gain a foundation in the essentials of networking, security, and automation<br />Earn 30 CE credits toward recertification</p><p>The Implementing and Administering Cisco Solutions (CCNA) v2.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-study, you will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 CiscoÂ© Certified Network Associate (CCNAÂ©) exam. By passing this one exam, you earn the CCNA certification. This course also earns you 30 Continuing Education (CE) credits towards recertification.</p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Exploring the Functions of Networking ? Lecture</li><li>Introducing the Host-to-Host Communications Model ? Lecture</li><li>Operating Cisco IOS Software ? Lecture</li><li>Introducing LANs ? Lecture</li><li>Exploring the TCP/IP Link Layer ? Lecture</li><li>Starting a Switch ? Lecture</li><li>Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets ? Lecture</li><li>Explaining the TCP/IP Transport Layer and Application Layer ? Lecture</li><li>Exploring the Functions of Routing ? Lecture</li><li>Configuring a Cisco Router ? Lecture</li><li>Exploring the Packet Delivery Process ? Lecture</li><li>Troubleshooting a Simple Network ? Lecture</li><li>Introducing Basic IPv6 ? Lecture</li><li>Configuring Static Routing ? Lecture</li><li>Implementing VLANs and Trunks ? Lecture</li><li>Routing Between VLANs ? Lecture</li><li>Introducing OSPF ? Lecture</li><li>Building Redundant Switched Topologies ? Self-study</li><li>Improving Redundant Switched Topologies with EtherChannel ? Lecture</li><li>Exploring Layer 3 Redundancy ? Self-study</li><li>Introducing WAN Technologies ? Self-study</li><li>Explaining Basics of ACL ? Lecture</li><li>Enabling Internet Connectivity ? Lecture</li><li>Introducing QoS ? Self-study</li><li>Explaining Wireless Fundamentals ? Self-study</li><li>Introducing Architectures and Virtualization ? Self-study</li><li>Explaining the Evolution of Intelligent Networks ? Lecture</li><li>Introducing System Monitoring ? Lecture</li><li>Managing Cisco Devices ? Lecture</li><li>Examining the Security Threat Landscape ? Self-study</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing and Administering Cisco Solutions v2.0 (CCNA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

1381 Courses in Sheffield

EDI Changemakers Support Network

By Mpi Learning - Professional Learning And Development Provider

10 Secrets to Writing a Business Administration Thesis That Stands Out

By The Academic Papers UK

All class details are on our website

By Vinnies Dance & Theatre School

Level 2 Award in Safe Moving & Handling (RQF)

By NR Medical Training

FREC 4

By NR Medical Training

Ready to Reignite Your Team Post-Summer?

By CAPE Coaching and Development

Visual Analytics Best Practice

By Tableau Training Uk

Team Building & Team Development

By Dickson Training Ltd

Bespoke Management Training

By Dickson Training Ltd

Professional Customer Care

By Dickson Training Ltd

Search By Location