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365 Courses in Nottingham
Health & Safety Awareness
By Prima Cura Training
This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.
Health & Safety Level 2
By Prima Cura Training
This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.
Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving
Basic First Aid (Unaccredited)
By Prima Cura Training
The course covers primary and some secondary skills allowing the flexibility to add extra subjects where needed.
Fire Safety Awareness
By Prima Cura Training
This course is ideal to give all members of staff basic fire training to increase awareness and cooperation in the event of a fire in the workplace.
