ILM Level 2 Award in Customer Care – 4 day Accredited training course delivered in Nottingham A nationally recognised qualification taught across 4 x 1 day deliveries approximately 3 weeks apart. The course is specifically tailored for individuals whose job role requires direct customer interface, and where influencing and meeting the needs of customers is particularly important. The course brings tangible benefits to the participants and to their organisation through applying concepts taught at each stage of the course directly to the work environment, and providing opportunities to compare best practice methods and techniques with current practices.
Effective Presentation Skills - 1 day training course delivered in Nottingham This is for any manager or staff member who needs to prepare and deliver presentations to different audiences. It is designed for those who are relatively new to presenting or lack confidence in preparing and delivering presentations. This is a highly practical course that uses exercises and personal feedback to ensure delegates can confidently plan, prepare and deliver effective and memorable presentations.
This Strategy Challenge workshop is designed to provide an opportunity for senior management teams to practice and develop their strategic thinking skills - individually and collectively. It gives a 'safe space' and uses examples designed to 'stretch the strategic thinking muscles'
Enhance your clinical expertise with our "Extended Clinical Skills Training" course. Designed for healthcare professionals, this course provides practical skills and knowledge for extended clinical procedures and interventions.
The IPAF operator course instructs a candidate to prepare and safely operate various types of MEWPs, also referred to as cherry pickers, aerial lifts or scissor lifts. Categories include Static Vertical (1a), Static Boom (1b), Mobile Vertical (3a), Mobile Boom (3b), Specialist Machines (SPECIAL), Push Around Vehicle (PAV), Insulated Aerial Device (IAD).Categories include Static Vertical (1a), Static Boom (1b), Mobile Vertical (3a), Mobile Boom (3b),