London

<h2>Project Management for Non-Project Managers: In-House Training</h2>
 <p>Individuals who are involved in projects (commissioning, supporting, sponsoring, etc.) may often be unfamiliar with project management. A basic understanding of project management is essential for non-project managers, who are critical stakeholders contributing to project success.</p>
 <p>This awareness course uses A Guide to the Project Management Body of Knowledge (PMBOK® Guide)<em> </em>and other sources to introduce you to project management vocabulary, concepts, and techniques. It also provides insights into the realities of being a project manager, and opportunities to explore how you can positively impact projects in your own role.</p><h3>What You Will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Identify the benefits of project management</li>
 <li>Use standard project management terminology</li>
 <li>Describe characteristics of successful projects, project managers, and high-performing teams</li>
 <li>Explain various project stakeholder roles, their responsibilities, and the fundamental project management processes</li>
 <li>Recognize how agile / adaptive practices are useful for certain project life cycles</li>
 <li>Create a personal action plan for how to support real-world projects within a non-PM role</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course structure</li> <li>Course goals and objectives</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Project management overview</li> <li>Strategic value of project management</li> <li>Defining project success</li> <li>Project life-cycle models and governance</li> <li>Project roles and responsibilities</li> </ul> <h3>Project Initiating and Planning</h3> <ul> <li>Initiating the project</li> <li>Defining project requirements and scope</li> <li>Developing the project schedule and budget</li> </ul> <h3>Project Risk Management, Executing, Monitoring, and Closing</h3> <ul> <li>Understanding, evaluating, and adjusting for risk</li> <li>Honoring the baseline and executing the project</li> <li>Monitoring and controlling the project</li> <li>Closing the project</li> </ul> <h3>Project Interpersonal Processes</h3> <ul> <li>Project communication</li> <li>Project team development</li> <li>Conflict management</li> </ul>


                </section>

IIL Europe Ltd

Project Management for Non-Project Managers: In-House Training

General Admission

<h2>Enhancing Performance with Productive Conflict: In-House Training</h2>
 <p>Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better!</p>
 <p>Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Apply different models for understanding the lifecycle and dynamics of conflict</li>
 <li>Describe a physiological response to conflict and its impact on communication</li>
 <li>Recognize the correlation between a person's conflict style and how they respond to conflict</li>
 <li>Identify your own default responses to conflict and catch them in action</li>
 <li>Reframe automatic negative thoughts to create more positive interpersonal outcomes</li>
 <li>Utilize various tactics and strategies to transform destructive conflict responses into productive ones</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions and social agreements</li> <li>Course goal and objectives</li> <li>Opening activities</li> </ul> <h3>Module 1: The Dynamics and Anatomy of Conflict</h3> <ul> <li>Conflict basics</li> <li>Dynamics of conflict</li> <li>The anatomy of conflict</li> </ul> <h3>Module 2: Conflict Styles and Conflict</h3> <ul> <li>Conflict through the conflict style lens</li> <li>Exploring your style in conflict</li> <li>Destructive responses to conflict</li> </ul> <h3>Module 3: Changing Your Response to Conflict</h3> <ul> <li>Changing your conflict response</li> <li>Three steps to productive conflict</li> <li>Choosing a productive conflict response</li> </ul>


                </section>

Enhancing Performance with Productive Conflict: In-House Training

<h2>Estimating for Business Analysts</h2>
 <p>A business analyst does not have authority to estimate the project and will not be held responsible for the project staying within the proposed budget; however, the business analyst does participate in various planning exercises with the project team. Many times the business analyst is on his or her own, required to provide estimates of how long it will take to perform their tasks. This course acquaints you with the basics of estimating from the point of view of the business analyst, emphasizing time estimates for the work. It also covers some of the product cost estimates that a business analyst may have to provide when the business is performing a cost/benefit analysis for the project.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Translate business needs and requirements into estimates</li>
 <li>Estimate durations using a variety of techniques</li>
 <li>Negotiate differences in estimates</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course structure</li> <li>Course goals and objectives</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>The importance of estimating to a business analyst</li> <li>The good and bad of estimating</li> <li>The project context</li> <li>The meaning of good estimating</li> <li>Focuses of estimating</li> <li>Characteristics of a good estimate</li> </ul> <h3>Estimating the Time Requirements</h3> <ul> <li>Applicable BABOK® Knowledge Areas</li> <li>Business Analysis Planning and Monitoring</li> <li>Elicitation and Collaboration</li> <li>Estimating the elicitation</li> <li>Information Gathering Plan</li> <li>Relative times for elicitation activities</li> <li>Planning and estimating the business analysis approach and activities</li> <li>Planning the business analysis activities</li> <li>Impact of process</li> </ul> <h3>Estimating the Product</h3> <ul> <li>Estimating the value of the product</li> <li>Business analyst's role</li> <li>Defining and determining value</li> <li>Function and use case points</li> <li>Agile estimating</li> <li>Planning Poker</li> <li>Other agile estimating techniques</li> </ul> <h3>Negotiating estimates</h3> <ul> <li>Negotiation techniques</li> <li>Negotiation approaches</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn, and how can we implement this in our work environment?</li> </ul>


                </section>

Estimating for Business Analysts

<h2>Estimating for Business Analysts: In-House Training</h2>
 <p>A business analyst does not have authority to estimate the project and will not be held responsible for the project staying within the proposed budget; however, the business analyst does participate in various planning exercises with the project team. Many times the business analyst is on his or her own, required to provide estimates of how long it will take to perform their tasks. This course acquaints you with the basics of estimating from the point of view of the business analyst, emphasizing time estimates for the work. It also covers some of the product cost estimates that a business analyst may have to provide when the business is performing a cost/benefit analysis for the project.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Translate business needs and requirements into estimates</li>
 <li>Estimate durations using a variety of techniques</li>
 <li>Negotiate differences in estimates</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course structure</li> <li>Course goals and objectives</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>The importance of estimating to a business analyst</li> <li>The good and bad of estimating</li> <li>The project context</li> <li>The meaning of good estimating</li> <li>Focuses of estimating</li> <li>Characteristics of a good estimate</li> </ul> <h3>Estimating the Time Requirements</h3> <ul> <li>Applicable BABOK® Knowledge Areas</li> <li>Business Analysis Planning and Monitoring</li> <li>Elicitation and Collaboration</li> <li>Estimating the elicitation</li> <li>Information Gathering Plan</li> <li>Relative times for elicitation activities</li> <li>Planning and estimating the business analysis approach and activities</li> <li>Planning the business analysis activities</li> <li>Impact of process</li> </ul> <h3>Estimating the Product</h3> <ul> <li>Estimating the value of the product</li> <li>Business analyst's role</li> <li>Defining and determining value</li> <li>Function and use case points</li> <li>Agile estimating</li> <li>Planning Poker</li> <li>Other agile estimating techniques</li> </ul> <h3>Negotiating estimates</h3> <ul> <li>Negotiation techniques</li> <li>Negotiation approaches</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn, and how can we implement this in our work environment?</li> </ul>


                </section>

Estimating for Business Analysts: In-House Training

<h2>Grateful Leadership: In-House Training</h2>
 <p>Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.</p>
 <p>Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace</li>
 <li>Understand the potentially huge benefits of Grateful Leadership in the workplace</li>
 <li>Overcome the barriers to using acknowledgment</li>
 <li>Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior</li>
 <li>Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style</li>
 <li>Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course goals and objectives</li> <li>Introspection on the practice of Grateful Leadership</li> </ul> <h3>The Workforce Engagement Sustainability Challenge</h3> <ul> <li>Employees who are engaged, not engaged, and actively disengaged</li> <li>The costs of non-engagement</li> <li>Meeting the workforce engagement challenge</li> </ul> <h3>Acknowledgment, Engagement, and Leadership</h3> <ul> <li>Acknowledgment and its benefits</li> <li>Recognition versus acknowledgment</li> <li>'Challenging people' case study</li> <li>Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models</li> <li>Leadership and acknowledgment</li> <li>The 5 C's - Consciousness, Courage, Choice, Communication, Commitment</li> </ul> <h3>Employing the Power of Acknowledgment</h3> <ul> <li>Overcoming barriers to acknowledgment</li> <li>The Seven High-Interest Benefits Principles of Acknowledgment</li> <li>Exploring the acknowledgment process</li> </ul> <h3>Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style</h3> <ul> <li>Case study</li> <li>The ROI of Grateful Leadership</li> <li>Creating your Grateful Leadership Personal Action Plan™</li> <li>Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture</li> <li>The 360Â° Grateful Leadership Competency Assessment</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn, and how can we implement this in our work environments?</li> </ul>


                </section>

Grateful Leadership: In-House Training

<h2>Grateful Leadership (In-Person)</h2>
<p>Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.</p>
<p>Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model TRUE acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.</p><h3>What you will Learn</h3>
<p>You'll learn how to:</p>
<ul>
<li>Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace</li>
<li>Understand the potentially huge benefits of Grateful Leadership in the workplace</li>
<li>Overcome the barriers to using acknowledgment</li>
<li>Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior</li>
<li>Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style</li>
<li>Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions</li><li>Course goals and objectives</li><li>Introspection on the practice of Grateful Leadership</li></ul><h3>The Workforce Engagement Sustainability Challenge</h3><ul><li>Employees who are engaged, not engaged, and actively disengaged</li><li>The costs of non-engagement</li><li>Meeting the workforce engagement challenge</li></ul><h3>Acknowledgment, Engagement, and Leadership</h3><ul><li>Acknowledgment and its benefits</li><li>Recognition versus acknowledgment</li><li>'Challenging people' case study</li><li>Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models</li><li>Leadership and acknowledgment</li><li>The 5 C's - Consciousness, Courage, Choice, Communication, Commitment</li></ul><h3>Employing the Power of Acknowledgment</h3><ul><li>Overcoming barriers to acknowledgment</li><li>The Seven High-Interest Benefits Principles of Acknowledgment</li><li>Exploring the acknowledgment process</li></ul><h3>Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style</h3><ul><li>Case study</li><li>The ROI of Grateful Leadership</li><li>Creating your Grateful Leadership Personal Action Plan™</li><li>Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture</li><li>The 360Â° Grateful Leadership Competency Assessment</li></ul><h3>Summary</h3><ul><li>What did we learn, and how can we implement this in our work environments?</li></ul>


                </section>

Grateful Leadership (In-Person)

<h2>Writing Clear Business Communication (In-Person)</h2>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What You Will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Plan and prioritize each day's activities in a more efficient, productive manner</li>
 <li>Establish strategies to execute priorities and overcome procrastination</li>
 <li>Understand how to make trade-offs when faced with fire drills</li>
 <li>How to set and communicate boundary conditions</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course orientation</li> <li>Participants' expectations</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Exercise: A day in your life</li> <li>Resources to implement change</li> <li>o Mind-set</li> <li>o Tool-set</li> <li>o Skill-set</li> <li>What is your time really worth?</li> <li>The dynamics of procrastination</li> <li>The myth of multi-tasking</li> <li>Brain Rules - how to optimize your efficiency</li> </ul> <h3>Organization and Prioritization</h3> <ul> <li>Time management best practices</li> <li>Goal setting</li> <li>Exercise: Identifying your priorities</li> <li>The importance of organization</li> <li>Time management framework</li> <li>Prioritizing time</li> </ul> <h3>Time Management Techniques</h3> <ul> <li>Tips for managing time</li> <li>Nine ways to overcome procrastination</li> <li>The STING technique</li> <li>Managing your time</li> <li>o Handling unplanned urgencies</li> <li>o Dealing with information overload</li> <li>Delegation and managing others' time</li> <li>Creating your personal action plan</li> </ul>


                </section>

Writing Clear Business Communication (In-Person)

Medway

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is an 8-hour course aimed to help you learn what is meant by Data Science, what it involves and how it is often done, then to complete a small practical project to use some of the techniques and to get an idea of whether this is something that you might want to take further.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How you will learn</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will be coached and mentored to complete the<em fr-original-style="" style="box-sizing: border-box;"> CISCO Skills for All </em>online course<em fr-original-style="" style="box-sizing: border-box;"> "Introduction to Data Science"</em> over a series of 3 two-hour, one per week. sessions with an opportunity to continue the learning in between sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each week there will be an hour long workshop introducing a data tool (spreadsheet, visualisation, story-telling) and giving you practical exercises to do.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will choose a data set that interests you and, in an final 2 hour session, you will complete a small practical project with your chosen dataset and one or more of the tools introduced in previous weeks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Topics</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will find a list of topics covered in the online course here</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Achievements</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will earn CISCO badges</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Data Science</li><li fr-original-style="" style="box-sizing: border-box;">Basics of Analytics</li><li fr-original-style="" style="box-sizing: border-box;">Data Collection</li><li fr-original-style="" style="box-sizing: border-box;">Artificial Intelligence and Machine Learning Concepts</li><li fr-original-style="" style="box-sizing: border-box;">Data Careers</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">and a statement of achievement from futureCodersSE CIC, with a shared link to your project to add to your CV or LinkedIn profile.</span></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div>

futureCoders SE

Data Storytelling

Learn the basics of Data Science, combining a supported #CISCO Skills for All online course with practical learning and a project to help consolidate the learning.

Introduction to Data Science - free for Medway residents

General admission

<p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4 CPD Hours</strong></p><div title="Page 1" style="color: rgb(68, 68, 68); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);"><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);">This half-day workshop will enable learners to develop their knowledge and skills in relation to moving and handling. It will identify the employers and employees role in protecting themselves from the risk of injury from manual handling in the workplace. &nbsp;&nbsp;</p><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">This half day course is intended as an introduction to moving and handling for new staff, for those staff returning to work or who need specific training in manual handling, as well as being a suitable knowledge update.</p></div>

M&K Update Ltd

Allied Health Professions (AHP)

Manual Handling

Clinical

To enable learners to develop their knowledge and skills in relation to manual handling activities

Manual Handling in Healthcare

<p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 Day - 8 CPD Hours</strong></p><div title="Page 1" style="color: rgb(68, 68, 68); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);"><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);">The course is aimed at everyone working in health and social care that makes decisions for people who may lack capacity and who require a knowledge of the Mental Capacity Act and, specifically, the issue of deprivation of liberty safeguards (DOLS). It provides an introduction to DOLS, why they are used, and the process to follow in order to ensure best practice. On completion of this course, delegates will be better equipped to assess whether there is a potential Deprivation of Liberty and, if so, whether it is in the persons best interests, in particular in light of recent judicial decisions</p><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">The content is suitable for qualified and unqualified staff across health and social care disciplines.</p></div>

General Health

Mental Capacity

Mental Health

Health Care Management

Mental Health Nurse

Mental Health Law

The course is aimed at everyone working in health and social care that makes decisions for people who may lack capacity and who require a knowledge of the Mental Capacity Act and, specifically, the issue of deprivation of liberty safeguards (DOLS). 

Deprivation of Liberty

For new users and the curious.
IMPORTANT: Once you are signed up, send us your requests on what you would like to see within the demonstration and learn on the course. We will then cater for your needs and answer them during the session.
This is designed to be an introduction into how to start a room by room survey using the Heat Engineer app, then sending this survey to the online dashboard. We will then go through the different steps to complete this heat loss report. Optional pages will also be worked through and shown. 
Examples of how to select the flow temperature and the heat source (heat pumps and boilers) will be presented once the heat loss result is completed. 
Scope of works
Estimated Start Time	Duration mins	Topic	Platform / Device
7:00:00 PM	5	Welcome introduction - Show an example Heat loss report from online - The end result	Website
7:05:00 PM	2	How to sign up and the different account types 5 mins	Website
7:07:00 PM	4	What the app is used for and sending to the online account – Show about page	Website & app
7:11:00 PM	2	Login into the app (Example used is an iPhone 14) – what is My Info and the History	App (mobile & tablets)
7:13:00 PM	3	Briefly show the estimator tool	App (mobile & tablets)
7:16:00 PM	2	How to start a new room by room survey	App (mobile & tablets)
7:18:00 PM	10	Open up example from History and enter two rooms - One standard and one vaulted. PowerPoint to help visualise	App (mobile & tablets)
7:28:00 PM	1	Send survey to main dashboard	App (mobile & tablets)
7:29:00 PM	3	Quick Intro to dashboard.	Website
7:32:00 PM	1	Show profile setup	Website
7:33:00 PM	7	Open sent survey go through step 1 to step 8	Website
7:40:00 PM	2	Selecting a heat source - Heat Pump in this example	Website
7:42:00 PM	15	Optional pages overview, emitters and performance, current radiators, new radiators, DHW, Bivalent system and fuel comparison page.	Website
7:57:00 PM	2	Print report off or send copy to a supplier	Website
7:59:00 PM	5	Adding Designers	
8:04:00 PM	1	Our future plans	Website
8:05:00 PM	15	Heat Manager - Digital file system for you and your customers	Website
8:20:00 PM	Any feedback and further questions please email to support@heat-engineer.com		
Questions - You will be able to ask further questions after the event.
Delivered by Rich Cartwright BEng DipEd MCIPHE
NEW RADIATORS
We use EN442 standard to enable you to customise the defined MWT (°c) and the results will highlight if the radiator will heat the room for a given internal design temperature. We like to promote the need to design low temperature systems!
Add multiple designers to your account
You can now add extra dashboard users to complete heat loss and heating design reports on your Heat Engineer Software account.
DHW (DOMESTIC HOT WATER)
This will calculate the projected energy demand and running costs for DHW and domestic cylinder sizing.
EMITTERS AND PERFORMANCE
This page is primarily used for heat pump designs. Once you specify the flow temperature for each room the SCOP (Seasonal Coefficient of Performance) values will be shown, and the system will show if radiators are over or undersized.
CURRENT RADIATORS
Use the app on site to enter the current radiators and our system will display the output values for different flow temperatures.
FUEL COMPARISON
Multiple fuels to compare against, you can adjust the price per unit and CO2 factor (kg/kWh). Present these running costs to your clients.
PHOTOS AND NOTES
Photos and notes which you or your surveyors have taken will be shown when you open the report from your dashboard. You may also upload and download photos from your PC / laptop too.
 

Heat Engineer

Heating Engineer

For new users and the curious.

Hello,

For new users and the curious.

IMPORTANT: Firstly, once you are signed up, send us your requests on what you would like to see within the demonstration and learn on the course. We will then cater for your needs and answer them during the session.

This is designed to be an introduction into how to start a room by room survey using the Heat Engineer app, then sending this survey to the online dashboard. We will then go through the different steps to complete this heat loss report. Optional pages will also be worked through and shown. 

Examples of how to select the flow temperature and the heat source (heat pumps and boilers) will be presented once the heat loss result is completed. 

How to use Heat Engineer Software V2 (Selectable dates)

<div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Menopause Update</strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Focus:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">This specialised training day is meticulously designed for healthcare professionals, including nurses, allied healthcare practitioners (AHPs), and general practitioners (GPs), who are already practicing in the field of menopause care. With established NICE (National Institute for Health and Care Excellence) Guidance, practitioners can gain heightened confidence in effectively managing women experiencing menopause-related issues.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Meet the Expert:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Dr. Katie Barber, a seasoned GP with 15 years of experience in Oxfordshire and Buckinghamshire, leads this comprehensive update. Dr. Barber&#39;s journey into Women&#39;s Health began during her GP training when she earned diplomas from the Royal College of Obstetricians and Gynaecologists and the Faculty of Sexual and Reproductive Healthcare. Her work at the John Radcliffe Hospital&#39;s Gynaecology department, where she held a special interest in Gynaecology, sparked her enthusiasm for assisting women in navigating the various facets of menopause. Dr. Barber&#39;s expertise is further underlined by her Advanced Certificate of Menopause Care from the Faculty of Sexual and Reproductive Healthcare and her accreditation as a British Menopause Society specialist and Menopause trainer in Oxfordshire. She served as the Clinical Lead for the NHS Menopause service at the John Radcliffe in Oxfordshire until March 2021 and currently holds the role of Clinical Lead for the NHS Community Gynaecology Service in Oxfordshire. In 2020, she launched her private service, Oxford Menopause.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Agenda:</strong></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">09.15 - Coffee and Registration</div><div fr-original-style="" style="box-sizing: border-box;">09.30 - Introduction and Course Objectives</div><div fr-original-style="" style="box-sizing: border-box;">09.40 - Physiology, Diagnosis, and Principles of Treatment</div><div fr-original-style="" style="box-sizing: border-box;">10.45 - Coffee</div><div fr-original-style="" style="box-sizing: border-box;">11.00 - Risks, Benefits, and Special Considerations (e.g., Premature Ovarian Insufficiency)</div><div fr-original-style="" style="box-sizing: border-box;">13.00 - Lunch</div><div fr-original-style="" style="box-sizing: border-box;">14.00 - Practical Prescribing and Common Pitfalls</div><div fr-original-style="" style="box-sizing: border-box;">14.30 - Vulvo-Vaginal Symptoms and Testosterone</div><div fr-original-style="" style="box-sizing: border-box;">14.30 - Case Studies and Q&amp;A</div><div fr-original-style="" style="box-sizing: border-box;">15.30 - Discussion and Sharing Good Practice - Close</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Learning Outcomes:</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">1. Stay Current with Menopausal Evidence: Develop an up-to-date awareness of the latest evidence and clinical guidance concerning menopausal issues and treatment options.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">2. Foster Critical Patient Discussions: Demonstrate a critical understanding of key discussion points with patients, enabling more informed and productive consultations.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">3. Problem-Solving Skills: Engage in discussions about relevant practice problems and collaboratively explore solutions within the context of menopause care.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">4. Values and Attitudes: Develop an awareness of how personal attitudes and values may influence practice in menopause care, fostering a more patient-centric approach.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">5. Professional Accountability: Understand the ongoing development of practice in the field of menopause care and embrace professional accountability as an integral aspect of providing high-quality care.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">6. Navigating NICE Guidance: Gain a comprehensive understanding of the NICE Guidance, empowering practitioners to align their practice with established best practices.</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;">Please note: Course content may be subject to minor updates and adjustments.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

BBO Training

Menopause Update

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. &nbsp;It is also a great recap on the rules as they stand and what you need to know to comply. &nbsp;The course will cover:</p><ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">UK GDPR - A timely reminder of the rules</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">ICO enforcement action and what we can learn</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Protection Impact Assessments - when and how to do them</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hybrid working and UK GDPR</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing cyber attacks from a UK GDPR perspective</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="24" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="24:0" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for staff of all levels, from support staff to senior partners.</span></span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="http://dglegal.co.uk/the-team/matthew-howgate/" style="color: rgb(0, 140, 165); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 140, 165);"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Matthew Howgate, Consultant, DG Legal</span></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.</span></p><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. &nbsp;</span></span></p>

The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. It is also a great recap on the rules as they stand and what you need to know to comply. The course will cover:
UK GDPR - A timely reminder of the rules
ICO enforcement action and what we can learn
Data Protection Impact Assessments - when and how to do them
Hybrid working and UK GDPR
Managing cyber attacks from a UK GDPR perspective
Target Audience
The online course is suitable for staff of all levels, from support staff to senior partners.
Resources
Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Matthew Howgate, Consultant, DG Legal
Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.
Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. 

DG Legal

Data Protection

Cyber Security

GDPR

Data Protection & Cyber Security: Remaining Compliant Against Today's Risks

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is people who are moving into a database role, or whose role has expanded to include database technologies. Developers that deliver content from SQL Server databases will also benefit from this material.</p>Overview<p>After completing this course, you will be able to:<br />Describe key database concepts in the context of SQL Server<br />Describe database languages used in SQL Server<br />Describe data modelling techniques<br />Describe normalization and denormalization techniques<br />Describe relationship types and effects in database design<br />Describe the effects of database design on performance<br />Describe commonly used database objects</p><p>This course is provided as an introductory class for anyone getting started with databases. It will be useful to programmers and other IT professionals whose job roles are expanding into database management. Students will learn fundamental database concepts through demonstrations and hands-on labs on a SQL Server instance.<br />This material updates and replaces course Microsoft course 10985 which was previously published under the same title.</p></div><div id="course-pills-2"><h4>Module 1: Introduction to databases</h4><ul><li>Introduction to Relational Databases</li><li>Other Databases and Storage</li><li>Data Analysis</li><li>SQL Server Database Languages</li></ul><h4>Module 2: Data Modeling</h4><ul><li>Data Modelling</li><li>Designing a Database</li><li>Relationship Modeling</li></ul><h4>Module 3: Normalization</h4><ul><li>Fundamentals of Normalization</li><li>Normal Form</li><li>Denormalization</li></ul><h4>Module 4: Relationships</h4><ul><li>Introduction to Relationships</li><li>Planning Referential Integrity</li></ul><h4>Module 5: Performance</h4><ul><li>Indexing</li><li>Query Performance</li><li>Concurrency</li></ul><h4>Module 6: Database Objects</h4><ul><li>Tables</li><li>Views</li><li>Stored Procedures, Triggers and Functions</li></ul></div>

Nexus Human

Microsoft SQL Server

Microsoft SQL

AWS Certified Database

SQL Server

Trainers Course

Database Administration

55315: Introduction to SQL Databases

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations.</p>Overview<p>Important Windows 11 features    How these features are used in an Active Directory    How to troubleshoot these features</p><p>This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.</p></div><div id="course-pills-2"><h3>1: Introducing Windows 11</h3> <ul> <li> Overview of Windows 11</li>  <li> Recommendations for typical troubleshooting procedures</li>  <li>Troubleshooting installation and deployment</li>  <li> Introduction to management and troubleshooting tools</li> </ul>  <h3>2: Administering Windows 11 remotely</h3> <ul> <li> Using Windows Admin Center</li>  <li>Using Windows PowerShell</li>  <li> Implementing Remote Management</li> </ul>  <h3>3: Troubleshooting startup and performing system recovery</h3> <ul> <li> Recovering Windows 11</li>  <li> Configuring the Registry</li>  <li>Troubleshooting Windows 11 startup</li>  <li> Implementing and troubleshooting BitLocker</li>  <li> Troubleshooting OS service Issues</li> </ul>  <h3>4: Troubleshooting devices and device drivers</h3> <ul> <li> Overview of hardware troubleshooting</li>  <li>Troubleshooting device drivers</li> </ul>  <h3>5: Configuring and troubleshooting network connectivity</h3> <ul> <li> Configuring network connectivity</li>  <li> Troubleshooting network connectivity</li>  <li> Implementing and troubleshooting name resolution</li>  <li> Implementing and troubleshooting remote access</li> </ul>  <h3>6: Troubleshooting Group Policy</h3> <ul> <li>Overview of Group Policy</li>  <li> Resolve GPO application issues on client devices</li> </ul>  <h3>7: Configuring and Troubleshooting Security Settings</h3> <ul> <li> Implementing network security</li>  <li> Implementing Windows 11 security features</li>  <li> Configuring and troubleshooting user accounts</li> </ul>  <h3>8: Configuring and Troubleshooting User State</h3> <ul> <li> Implementing and troubleshooting user state</li>  <li> Implementing and troubleshooting Folder Redirection</li> </ul>  <h3>9: Configuring and Troubleshooting Resource Access</h3> <ul> <li> Configuring and troubleshooting file access.</li>  <li> Configuring and troubleshooting shared folders.</li>  <li> Implementing and troubleshooting Work Folders.</li>  <li>Managing and troubleshooting printers.</li>  <li>Recovering files.</li> </ul>  <h3>10: Troubleshooting apps</h3> <ul> <li> Troubleshooting desktop apps</li>  <li> Troubleshooting app compatibility</li>  <li> Managing UWP apps</li> </ul>  <h3>11: Monitoring and Maintaining Windows 11</h3> <ul> <li> Monitoring Windows 11</li>  <li>Optimizing Windows 11 performance</li>  <li> Managing Windows 11 updates</li> </ul></div>

IT Technician

IT Support

Microsoft Certification

IT Certifications

Computer Maintenance

Microsoft AZ-303

55342 Supporting and Troubleshooting Windows 11

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The Certified Ethical Hacking v12 course will significantly benefit security officers, auditors, security professionals, site administrators, and anyone who is concerned about the integrity of the network infrastructure.</p>Overview<p>Information security controls, laws, and standards. Various types of footprinting, footprinting tools, and countermeasures. Network scanning techniques and scanning countermeasures Enumeration techniques and enumeration countermeasures Vulnerability analysis to identify security loopholes in the target organization?s network, communication infrastructure, and end systems. System hacking methodology, steganography, steganalysis attacks, and covering tracks to discover system and network vulnerabilities. Different types of malware (Trojan, Virus, worms, etc.), system auditing for malware attacks, malware analysis, and countermeasures. Packet sniffing techniques to discover network vulnerabilities and countermeasures to defend against sniffing. Social engineering techniques and how to identify theft attacks to audit human-level vulnerabilities and social engineering countermeasures. DoS/DDoS attack techniques and tools to audit a target and DoS/DDoS countermeasures. Session hijacking techniques to discover network-level session management, authentication/authorization, and cryptographic weaknesses and countermeasures. Webserver attacks and a comprehensive attack methodology to audit vulnerabilities in webserver infrastructure, and countermeasures. Web application attacks, comprehensive web application hacking methodology to audit vulnerabilities in web applications, and countermeasures. SQL injection attack techniques, injection detection tools to detect SQL injection attempts, and countermeasures. Wireless encryption, wireless hacking methodology, wireless hacking tools, and Wi-Fi security tools. Mobile platform attack vector, android vulnerability exploitations, and mobile security guidelines and tools. Firewall, IDS and honeypot evasion techniques, evasion tools and techniques to audit a network perimeter for weaknesses, and countermeasures. Cloud computing concepts (Container technology, serverless computing), the working of various threats and attacks, and security techniques and tools. Penetration testing, security audit, vulnerability assessment, and penetration testing roadmap. Threats to IoT and OT platforms and defending IoT and OT devices. Cryptography ciphers, Public Key Infrastructure (PKI), cryptography attacks, and cryptanalysis tools.</p><p>CEH provides an in-depth understanding of ethical hacking phases, various attack vectors, and preventative countermeasures. It will teach you how hackers think and act maliciously so you will be better positioned to setup your security infrastructure and defend against future attacks. An understanding of system weaknesses and vulnerabilities helps organizations strengthen their system security controls to minimize the risk of an incident. CEH was built to incorporate a hands-on environment and systematic process across each ethical hacking domain and methodology, giving you the opportunity to work towards proving the required knowledge and skills needed to achieve the CEH credential. You will be exposed to an entirely different posture toward the responsibilities and measures required to be secure. Now in its 12th version, CEH continues to evolve with the latest operating systems, tools, tactics, exploits, and technologies.</p></div><div id="course-pills-2"><h3>1 - Introduction to Ethical Hacking</h3> <ul> <li>Information Security Overview</li> <li>Cyber Kill Chain Concepts</li> <li>Hacking Concepts</li> <li>Ethical Hacking Concepts</li> <li>Information Security Controls</li> <li>Information Security Laws and Standards</li> </ul> <h3>2 - 2 - Foot-printing and Reconnaissance</h3> <ul> <li>Footprinting Concepts</li> <li>Footprinting through Search Engines</li> <li>Footprinting through Web Services</li> <li>Footprinting through Social Networking Sites</li> <li>Website Footprinting</li> <li>Email Footprinting</li> <li>Who is Footprinting</li> <li>DNS Footprinting</li> <li>Network Footprinting</li> <li>Footprinting through Social Engineering</li> <li>Footprinting Tools</li> <li>Footprinting Countermeasures</li> </ul> <h3>3 - Scanning Networks</h3> <ul> <li>Network Scanning Concepts</li> <li>Scanning Tools</li> <li>Host Discovery</li> <li>Port and Service Discovery</li> <li>OS Discovery (Banner Grabbing/OS Fingerprinting) </li><li>Scanning Beyond IDS and Firewall</li> <li>Draw Network Diagrams</li> </ul> <h3>4 - Enumeration</h3> <ul> <li>Enumeration Concepts</li> <li>NetBIOS Enumeration</li> <li>SNMP Enumeration</li> <li>LDAP Enumeration</li> <li>NTP and NFS Enumeration</li> <li>SMTP and DNS Enumeration</li> <li>Other Enumeration Techniques</li> <li>Enumeration Countermeasures</li> </ul> <h3>5 - Vulnerability Analysis</h3> <ul> <li>Vulnerability Assessment Concepts</li> <li>Vulnerability Classification and Assessment Types</li> <li>Vulnerability Assessment Solutions and Tools</li> <li>Vulnerability Assessment Reports</li> </ul> <h3>6 - System Hacking</h3> <ul> <li>System Hacking Concepts</li> <li>Gaining Access</li> <li>Escalating Privileges</li> <li>Maintaining Access</li> <li>Clearing Logs</li> </ul> <h3>7 - Malware Threats</h3> <ul> <li>Malware Concepts</li> <li>APT Concepts</li> <li>Trojan Concepts</li> <li>Virus and Worm Concepts</li> <li>Fileless Malware Concepts</li> <li>Malware Analysis</li> <li>Countermeasures</li> <li>Anti-Malware Software</li> </ul> <h3>8 - Sniffing</h3> <ul> <li>Sniffing Concepts</li> <li>Sniffing Technique: MAC Attacks</li> <li>Sniffing Technique: DHCP Attacks</li> <li>Sniffing Technique: ARP Poisoning</li> <li>Sniffing Technique: Spoofing Attacks</li> <li>Sniffing Technique: DNS Poisoning</li> <li>Sniffing Tools</li> <li>Countermeasures</li> <li>Sniffing Detection Techniques</li> </ul> <h3>9 - Social Engineering</h3> <ul> <li>Social Engineering Concepts</li> <li>Social Engineering Techniques</li> <li>Insider Threats</li> <li>Impersonation on Social Networking Sites</li> <li>Identity Theft</li> <li>Countermeasures</li> </ul> <h3>10 - Denial-of-Service</h3> <ul> <li>DoS/DDoS Concepts</li> <li>DoS/DDoS Attack Techniques</li> <li>BotnetsDDoS Case Study</li> <li>DoS/DDoS Attack Tools</li> <li>Countermeasures</li> <li>DoS/DDoS Protection Tools</li> </ul> <h3>11 - Session Hijacking</h3> <ul> <li>Session Hijacking Concepts</li> <li>Application Level Session Hijacking</li> <li>Network Level Session Hijacking</li> <li>Session Hijacking Tools</li> <li>Countermeasures</li> </ul> <h3>12 - Evading IDS, Firewalls, and Honeypots</h3> <ul> <li>IDS, IPS, Firewall, and Honeypot Concepts</li> <li>IDS, IPS, Firewall, and Honeypot Solutions</li> <li>Evading IDS</li> <li>Evading Firewalls</li> <li>IDS/Firewall Evading Tools</li> <li>Detecting Honeypots</li> <li>IDS/Firewall Evasion Countermeasures</li> </ul> <h3>13 - Hacking Web Servers</h3> <ul> <li>Web Server Concepts</li> <li>Web Server Attacks</li> <li>Web Server Attack Methodology</li> <li>Web Server Attack Tools</li> <li>Countermeasures</li> <li>Patch Management</li> <li>Web Server Security Tools</li> </ul> <h3>14 - Hacking Web Applications</h3> <ul> <li>Web Application Concepts</li> <li>Web Application Threats</li> <li>Web Application Hacking Methodology</li> <li>Web API, Webhooks, and Web Shell</li> <li>Web Application Security</li> </ul> <h3>15 - SQL Injection</h3> <ul> <li>SQL Injection Concepts</li> <li>Types of SQL Injection</li> <li>SQL Injection Methodology</li> <li>SQL Injection Tools</li> <li>Evasion Techniques</li> <li>Countermeasures</li> </ul> <h3>16 - Hacking Wireless Networks</h3> <ul> <li>Wireless Concepts</li> <li>Wireless Encryption</li> <li>Wireless Threats</li> <li>Wireless Hacking Methodology</li> <li>Wireless Hacking Tools</li> <li>Bluetooth Hacking</li> <li>Countermeasures</li> <li>Wireless Security Tools</li> </ul> <h3>17 - Hacking Mobile Platforms</h3> <ul> <li>Mobile Platform Attack Vectors</li> <li>Hacking Android OS</li> <li>Hacking iOS</li> <li>Mobile Device Management</li> <li>Mobile Security Guidelines and Tools</li> </ul> <h3>18 - IoT and OT Hacking</h3> <ul> <li>IoT Hacking</li> <li>IoT Concepts</li> <li>IoT Attacks</li> <li>IoT Hacking Methodology</li> <li>IoT Hacking Tools</li> <li>Countermeasures</li> <li>OT Hacking</li> <li>OT Concepts</li> <li>OT Attacks</li> <li>OT Hacking Methodology</li> <li>OT Hacking Tools</li> <li>Countermeasures</li> </ul> <h3>19 - Cloud Computing</h3> <ul> <li>Cloud Computing Concepts</li> <li>Container Technology</li> <li>Serverless Computing</li> <li>Cloud Computing Threats</li> <li>Cloud Hacking</li> <li>Cloud Security</li> </ul> <h3>20 - Cryptography</h3> <ul> <li>Cryptography Concepts</li> <li>Encryption Algorithms</li> <li>Cryptography Tools</li> <li>Public Key Infrastructure (PKI) </li><li>Email Encryption</li> <li>Disk Encryption</li> <li>Cryptanalysis</li> <li>Countermeasures</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans EC-Council Certified Ethical Hacker (CEH) v.12 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the EC-Council Certified Ethical Hacker (CEH) v.12 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

Certified Ethical Hacker (CEH)

Certified Cyber Professional (CCP)

Ethical Hacking

EC-Council Certified Ethical Hacker (CEH) v12

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Successful students have experience and knowledge in IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms, and governance. Students also have experience designing and architecting solutions.</p> <p>Before attending this course, students must have previous experience deploying or administering Azure resources and strong conceptual knowledge of:</p> <ul> <li><p>Azure compute technologies such as VMs, containers and serverless solutions</p> </li> <li><p>Azure virtual networking to include load balancers</p> </li> <li><p>Azure Storage technologies (unstructured and databases)</p> </li> <li><p>General application design concepts such as messaging and high availability</p> </li> </ul><p></p><p></p><p>This course teaches Azure Solution Architects how to design infrastructure solutions. Course topics cover governance, compute, application architecture, storage, data integration, authentication, networks, business continuity, and migrations. The course combines lecture with case studies to demonstrate basic architect design principles.</p><p></p>Prerequisites<p>Before attending this course, students must have previous experience deploying or administering Azure resources and conceptual knowledge of:  </p><li>Azure Active Directory</li>  <li>Azure compute technologies such as VMs, containers and serverless solutions</li>  <li>Azure virtual networking to include load balancers</li>  <li>Azure Storage technologies (unstructured and databases)</li>  <li>General application design concepts such as messaging and high availability</li>  <li>AZ-104T00 - Microsoft Azure Administrator<p></p></li></div><div id="course-pills-2"><h3>1 - Design governance</h3> <ul> <li>Design for governance</li> <li>Design for management groups</li> <li>Design for subscriptions</li> <li>Design for resource groups</li> <li>Design for resource tags</li> <li>Design for Azure Policy</li> <li>Design for role-based access control (RBAC)</li> <li>Design for Azure landing zones</li> </ul> <h3>2 - Design an Azure compute solution</h3> <ul> <li>Choose an Azure compute service</li> <li>Design for Azure Virtual Machines solutions</li> <li>Design for Azure Batch solutions</li> <li>Design for Azure App Service solutions</li> <li>Design for Azure Container Instances solutions</li> <li>Design for Azure Kubernetes Service solutions</li> <li>Design for Azure Functions solutions</li> <li>Design for Azure Logic Apps solutions</li> </ul> <h3>3 - Design a data storage solution for non-relational data</h3> <ul> <li>Design for data storage</li> <li>Design for Azure storage accounts</li> <li>Design for data redundancy</li> <li>Design for Azure Blob Storage</li> <li>Design for Azure Files</li> <li>Design for Azure managed disks</li> <li>Design for storage security</li> </ul> <h3>4 - Design a data storage solution for relational data</h3> <ul> <li>Design for Azure SQL Database</li> <li>Design for Azure SQL Managed Instance</li> <li>Design for SQL Server on Azure Virtual Machines</li> <li>Recommend a solution for database scalability</li> <li>Recommend a solution for database availability</li> <li>Design security for data at rest, data in motion, and data in use</li> <li>Design for Azure SQL Edge</li> <li>Design for Azure Cosmos DB and Table Storage</li> </ul> <h3>5 - Design data integration</h3> <ul> <li>Design a data integration solution with Azure Data Factory</li> <li>Design a data integration solution with Azure Data Lake</li> <li>Design a data integration and analytic solution with Azure Databricks</li> <li>Design a data integration and analytic solution with Azure Synapse Analytics</li> <li>Design strategies for hot, warm, and cold data paths</li> <li>Design an Azure Stream Analytics solution for data analysis</li> </ul> <h3>6 - Design an application architecture</h3> <ul> <li>Describe message and event scenarios</li> <li>Design a messaging solution</li> <li>Design an Azure Event Hubs messaging solution</li> <li>Design an event-driven solution</li> <li>Design a caching solution</li> <li>Design API integration</li> <li>Design an automated app deployment solution</li> <li>Design an app configuration management solution</li> </ul> <h3>7 - Design authentication and authorization solutions</h3> <ul> <li>Design for identity and access management (IAM)</li> <li>Design for Microsoft Entra ID</li> <li>Design for Microsoft Entra business-to-business (B2B)</li> <li>Design for Azure Active Directory B2C (business-to-customer)</li> <li>Design for conditional access</li> <li>Design for identity protection</li> <li>Design for access reviews</li> <li>Design service principals for applications</li> <li>Design managed identities</li> <li>Design for Azure Key Vault</li> </ul> <h3>8 - Design a solution to log and monitor Azure resources</h3> <ul> <li>Design for Azure Monitor data sources</li> <li>Design for Azure Monitor Logs (Log Analytics) workspaces</li> <li>Design for Azure Workbooks and Azure insights</li> <li>Design for Azure Data Explorer</li> </ul> <h3>9 - Design network solutions</h3> <ul> <li>Recommend a network architecture solution based on workload requirements</li> <li>Design patterns for Azure network connectivity services</li> <li>Design outbound connectivity and routing</li> <li>Design for on-premises connectivity to Azure Virtual Network</li> <li>Choose an application delivery service</li> <li>Design for application delivery services</li> <li>Design for application protection services</li> </ul> <h3>10 - Design a solution for backup and disaster recovery</h3> <ul> <li>Design for backup and recovery</li> <li>Design for Azure Backup</li> <li>Design for Azure blob backup and recovery</li> <li>Design for Azure files backup and recovery</li> <li>Design for Azure virtual machine backup and recovery</li> <li>Design for Azure SQL backup and recovery</li> <li>Design for Azure Site Recovery</li> </ul> <h3>11 - Design migrations</h3> <ul> <li>Evaluate migration with the Cloud Adoption Framework</li> <li>Describe the Azure migration framework</li> <li>Assess your on-premises workloads</li> <li>Select a migration tool</li> <li>Migrate your structured data in databases</li> <li>Select an online storage migration tool for unstructured data</li> <li>Migrate offline data</li> </ul> <h3>12 - Introduction to the Microsoft Azure Well-Architected Framework</h3> <ul> <li>Azure Well-Architected Framework pillars</li> <li>Cost optimization</li> <li>Operational excellence</li> <li>Performance efficiency</li> <li>Reliability</li> <li>Security</li> </ul> <h3>13 - Microsoft Azure Well-Architected Framework - Cost Optimization</h3> <ul> <li>Develop cost-management discipline</li> <li>Design with a cost-efficiency mindset</li> <li>Design for usage optimization</li> <li>Design for rate optimization</li> <li>Monitor and optimize over time</li> </ul> <h3>14 - Microsoft Azure Well-Architected Framework - Operational excellence</h3> <ul> <li>Embrace DevOps culture</li> <li>Establish development standards</li> <li>Evolve operations with observability</li> <li>Deploy with confidence</li> <li>Automate for efficiency</li> <li>Adopt safe deployment practices</li> </ul> <h3>15 - Microsoft Azure Well-Architected Framework - Performance efficiency</h3> <ul> <li>Negotiate realistic performance targets</li> <li>Design to meet capacity requirements</li> <li>Achieve and sustain performance</li> <li>Improve efficiency through optimization</li> </ul> <h3>16 - Microsoft Azure Well-Architected Framework - Reliability</h3> <ul> <li>Design for business requirements</li> <li>Design for resilience</li> <li>Design for recovery</li> <li>Design for operations</li> <li>Keep it simple</li> </ul> <h3>17 - Microsoft Azure Well-Architected Framework - Security</h3> <ul> <li>Plan your security readiness</li> <li>Design to protect confidentiality</li> <li>Design to protect integrity</li> <li>Design to protect availability</li> <li>Sustain and evolve your security posture</li> </ul> <h3>18 - Getting started with the Microsoft Cloud Adoption Framework for Azure</h3> <ul> <li>Customer narrative</li> <li>Common blockers</li> </ul> <h3>19 - Prepare for successful cloud adoption with a well-defined strategy</h3> <ul> <li>Customer narrative</li> <li>Capture strategic motivation</li> <li>Define objectives and key results</li> <li>Evaluate financial considerations</li> <li>Understand technical considerations</li> <li>Create a business case</li> </ul> <h3>20 - Prepare for cloud adoption with a data-driven plan</h3> <ul> <li>Customer narrative</li> </ul> <h3>21 - Choose the best Azure landing zone to support your requirements for cloud operations</h3> <ul> <li>Customer narrative</li> <li>Common operating models</li> <li>Design areas for Azure landing zones</li> <li>Design principles for Azure landing zones</li> <li>Journey to the target architecture</li> <li>Choose an Azure landing zone option</li> <li>Deploy the Azure landing zone accelerator</li> <li>Enhance your landing zone</li> </ul> <h3>22 - Migrate to Azure through repeatable processes and common tools</h3> <ul> <li>Customer narrative</li> <li>Migration process</li> <li>Migration tools</li> <li>Common tech platforms</li> </ul> <h3>23 - Address tangible risks with the Govern methodology of the Cloud Adoption Framework for Azure</h3> <ul> <li>Customer narrative</li> <li>Govern methodology</li> <li>Corporate policies</li> <li>Governance disciplines</li> <li>Deploy a cloud governance foundation</li> <li>The Cost Management discipline</li> </ul> <h3>24 - Ensure stable operations and optimization across all supported workloads deployed to the cloud</h3> <ul> <li>Establish business commitments</li> <li>Deploy an operations baseline</li> <li>Protect and recover</li> <li>Enhance an operations baseline</li> <li>Manage platform and workload specialization</li> </ul> <h3>25 - Innovate applications by using Azure cloud technologies</h3> <ul> <li>Follow the innovation lifecycle</li> <li>Azure technologies for the build process</li> <li>Infuse your applications with AI</li> <li>Azure technologies for measuring business impact</li> <li>Azure technologies for the learn process</li> </ul> <h3>26 - Prepare for cloud security by using the Microsoft Cloud Adoption Framework for Azure</h3> <ul> <li>Customer narrative</li> <li>Methodology</li> <li>Security roles and responsibilities</li> <li>Simplify compliance and security</li> <li>Simplify security implementation</li> <li>Security tools and policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AZ-305T00: Designing Microsoft Azure Infrastructure Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AZ-305T00: Designing Microsoft Azure Infrastructure Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-700

AWS Certified Solutions Architect

AZ-305T00 Designing Microsoft Azure Infrastructure Solutions

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.</p><p></p><p></p><p>This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.</p><p></p>Prerequisites<p></p><li>Experience with managing Windows Server operating system and Windows Server workloads in on-premises scenarios, including AD DS, DNS, DFS, Hyper-V, and File and Storage Services  </li><li>Experience with common Windows Server management tools (implied in the first prerequisite).  </li><li>Basic knowledge of core Microsoft compute, storage, networking, and virtualization technologies (implied in the first prerequisite).  </li><li>Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP)  </li><li>Experience working with and an understanding of Microsoft Hyper-V and basic server virtualization concepts  </li><li>Basic experience with implementing and managing IaaS services in Microsoft Azure  </li><li>Basic knowledge of Azure Active Directory  </li><li>Experience working hands-on with Windows client operating systems such as Windows 10 or Windows 11  </li><li>Basic experience with Windows PowerShell<p></p></li></div><div id="course-pills-2"><h3>1 - Introduction to AD DS</h3> <ul> <li>Define AD DS</li> <li>Define users, groups, and computers</li> <li>Define AD DS forests and domains</li> <li>Define OUs</li> <li>Manage objects and their properties in AD DS</li> </ul> <h3>2 - Manage AD DS domain controllers and FSMO roles</h3> <ul> <li>Deploy AD DS domain controllers</li> <li>Maintain AD DS domain controllers</li> <li>Manage the AD DS Global Catalog role</li> <li>Manage AD DS operations masters</li> <li>Manage AD DS schema</li> </ul> <h3>3 - Implement Group Policy Objects</h3> <ul> <li>Define GPOs</li> <li>Implement GPO scope and inheritance</li> <li>Define domain-based GPOs</li> <li>Create and configure a domain-based GPO</li> <li>Define GPO storage</li> <li>Define administrative templates</li> </ul> <h3>4 - Manage advanced features of AD DS</h3> <ul> <li>Create trust relationships</li> <li>Implement ESAE forests</li> <li>Monitor and troubleshoot AD DS</li> <li>Create custom AD DS partitions</li> </ul> <h3>5 - Implement hybrid identity with Windows Server</h3> <ul> <li>Select a Microsoft Entra integration model</li> <li>Plan for Microsoft Entra integration</li> <li>Prepare on-premises Active Directory for directory synchronization</li> <li>Install and configure directory synchronization with Microsoft Entra Connect</li> <li>Implement Seamless Single Sign-On</li> <li>Enable Microsoft Entra login in for Windows VM in Azure</li> <li>Describe Microsoft Entra Domain Services</li> <li>Implement and configure Microsoft Entra Domain Services</li> <li>Manage Windows Server 2019 in a Microsoft Entra Domain Services environment</li> <li>Create and configure a Microsoft Entra Domain Services instance</li> <li>Join a Windows Server VM to a managed domain</li> </ul> <h3>6 - Deploy and manage Azure IaaS Active Directory domain controllers in Azure</h3> <ul> <li>Select an option to implement directory and identity services using Active Directory Domain Services in Azure</li> <li>Deploy and configure Active Directory Domain Services domain controllers in Azure VMs</li> <li>Install a replica Active Directory domain controller in an Azure VM</li> <li>Install a new Active Directory forest on an Azure VNet</li> </ul> <h3>7 - Perform Windows Server secure administration</h3> <ul> <li>Define least privilege administration</li> <li>Implement delegated privileges</li> <li>Use privileged access workstations</li> <li>Use jump servers</li> </ul> <h3>8 - Describe Windows Server administration tools</h3> <ul> <li>Explore Windows Admin Center</li> <li>Use Server Manager</li> <li>List Remote Server Administration Tools</li> <li>Use Windows PowerShell</li> <li>Use Windows PowerShell to remotely administer a server</li> </ul> <h3>9 - Perform post-installation configuration of Windows Server</h3> <ul> <li>List the available post-installation configuration tools</li> <li>Configure Server Core using Sconfig</li> <li>Use DSC to configure Windows Server</li> <li>Perform post-installation configuration with Windows Admin Center</li> <li>Configure a server with answer files</li> </ul> <h3>10 - Just Enough Administration in Windows Server</h3> <ul> <li>Explain the concept of Just Enough Administration (JEA)</li> <li>Define role capabilities for a JEA endpoint</li> <li>Create a session configuration file to register a JEA endpoint</li> <li>Describe how JEA endpoints work to limit access to a PowerShell session</li> <li>Create and connect to a JEA endpoint</li> <li>Demonstration: Connect to a JEA endpoint</li> </ul> <h3>11 - Administer and manage Windows Server IaaS Virtual Machine remotely</h3> <ul> <li>Select the appropriate remote administration tool</li> <li>Manage Windows Virtual Machines with Azure Bastion</li> <li>Create an Azure Bastion host</li> <li>Configure just-in-time administration</li> </ul> <h3>12 - Manage hybrid workloads with Azure Arc</h3> <ul> <li>Describe Azure Arc</li> <li>Onboard Windows Server instances</li> <li>Connect hybrid machines to Azure from the Azure portal</li> <li>Use Azure Arc to manage Windows Server instances</li> <li>Restrict access with RBAC</li> </ul> <h3>13 - Configure and manage Hyper-V</h3> <ul> <li>Define Hyper-V</li> <li>Define Hyper-V Manager</li> <li>Configure Hyper-V hosts using best practices</li> <li>Configure Hyper-V networking</li> <li>Assess advanced Hyper-V networking features</li> <li>Define nested virtualization</li> </ul> <h3>14 - Configure and manage Hyper-V virtual machines</h3> <ul> <li>List the virtual machine configuration versions</li> <li>List the virtual machine generation versions</li> <li>List available VHD formats and types</li> <li>Create and configure VMs</li> <li>Determine storage options for VMs</li> <li>Define shared VHDs and VHD Sets</li> <li>Implement guest clusters using shared VHDX</li> </ul> <h3>15 - Secure Hyper-V workloads</h3> <ul> <li>Define guarded fabric</li> <li>Define the Host Guardian Service</li> <li>Explore TPM-trusted attestation</li> <li>Define KPS</li> <li>Determine key features of shielded VMs</li> <li>Compare encryption-supported and shielded VMs in a guarded fabric</li> <li>Implement a shielded VM</li> </ul> <h3>16 - Run containers on Windows Server</h3> <ul> <li>Define containers</li> <li>List the differences between containers and VMs</li> <li>Define Windows Server and Hyper-V containers and isolation modes</li> <li>Explore Docker</li> <li>Prepare a Windows Server 2019 host for container deployment</li> <li>Security, Storage, and Networking with Windows containers</li> </ul> <h3>17 - Orchestrate containers on Windows Server using Kubernetes</h3> <ul> <li>Define orchestration</li> <li>Define Kubernetes</li> <li>Deploy Kubernetes resources</li> <li>Create a Kubernetes cluster on Windows</li> <li>Define Azure Arc</li> <li>Connect an Azure Arc-enabled Kubernetes cluster to Azure Arc</li> </ul> <h3>18 - Plan and deploy Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure compute</li> <li>Describe Virtual Machine storage</li> <li>Deploy Azure Virtual Machines</li> <li>Create a windows Virtual Machine using the portal</li> <li>Create a windows Virtual Machine using Azure CLI</li> <li>Deploy Azure Virtual Machines using templates</li> <li>Describe additional management optimization options</li> </ul> <h3>19 - Customize Windows Server IaaS Virtual Machine images</h3> <ul> <li>Create a generalized image</li> <li>Create a new Virtual Machine from a managed image</li> <li>Create a managed image of a generalized virtual machine in Azure</li> <li>Create a Virtual Machine from a managed image</li> <li>Implement Azure Image Builder</li> <li>Create a windows Virtual Machine using Azure Image Builder template</li> <li>Create a Windows Virtual Machine with Azure Image Builder using PowerShell</li> </ul> <h3>20 - Automate the configuration of Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure Automation</li> <li>Implement Azure Automation with DSC</li> <li>Remediate noncompliant servers</li> <li>Describe Custom Script Extensions</li> <li>Configure a Virtual Machine by using DSC</li> </ul> <h3>21 - Deploy and manage DHCP</h3> <ul> <li>Use DHCP to simplify IP configuration</li> <li>Install and configure the DHCP role</li> <li>Configure DHCP options</li> <li>Configure DHCP scopes</li> <li>Select DHCP high availability options</li> <li>Implement DHCP Failover</li> </ul> <h3>22 - Implement Windows Server DNS</h3> <ul> <li>Explore the DNS architecture</li> <li>Work with DNS zones and records</li> <li>Install and configure the DNS role</li> <li>Implement DNS forwarding</li> </ul> <h3>23 - Implement IP Address Management</h3> <ul> <li>Define IP Address Management</li> <li>Deploy IP Address Management</li> <li>Administer IP Address Management</li> <li>Configure IP Address Management options</li> <li>Manage DNS zones with IP Address Management</li> <li>Manage DHCP servers with IP Address Management</li> <li>Use IP Address Management to manage IP addressing</li> </ul> <h3>24 - Implement remote access</h3> <ul> <li>Examine the remote access options in Windows Server</li> <li>Select and set up VPNs</li> <li>Use NPS to create and enforce network access policies</li> <li>Plan and implement NPS</li> <li>Deploy a PKI for remote access</li> <li>Use WAP as a reverse web proxy</li> </ul> <h3>25 - Implement hybrid network infrastructure</h3> <ul> <li>Describe Azure network topologies</li> <li>Implement Azure VPN options</li> <li>Create a route-based VPN gateway using the Azure portal</li> <li>Implement Azure ExpressRoute</li> <li>Configure Azure Virtual WAN</li> <li>Implement DNS in hybrid environments</li> </ul> <h3>26 - Implement DNS for Windows Server IaaS VMs</h3> <ul> <li>Understand Azure DNS</li> <li>Implement Azure DNS</li> <li>Create an Azure DNS zone and record using the Azure portal</li> <li>Implement DNS with Azure IaaS virtual machines</li> <li>Implement split-horizon DNS in Azure</li> <li>Troubleshoot DNS</li> </ul> <h3>27 - Implement Windows Server IaaS VM IP addressing and routing</h3> <ul> <li>Implement a virtual network</li> <li>Implement IaaS VM IP addressing</li> <li>Assign and manage IP addresses</li> <li>Configure a private IP address for a virtual machine using the Azure portal</li> <li>Create a virtual machine with a static public IP address using the Azure portal</li> <li>Implement IaaS virtual machine IP routing</li> <li>Implement IPv6 for Windows Server IaaS virtual machines</li> </ul> <h3>28 - Manage Windows Server file servers</h3> <ul> <li>Define the Windows Server file system</li> <li>List the benefits and uses of File Server Resource Manager</li> <li>Define SMB and its security considerations</li> <li>Configure SMB protocol</li> <li>Define Volume Shadow Copy Service</li> </ul> <h3>29 - Implement Storage Spaces and Storage Spaces Direct</h3> <ul> <li>Define the Storage Spaces architecture and its components</li> <li>List the functionalities, benefits, and use cases of Storage Spaces</li> <li>Implement Storage Spaces</li> <li>List the functionalities, components, benefits, and use cases of Storage Spaces Direct</li> <li>Implement Storage Spaces Direct</li> </ul> <h3>30 - Implement Windows Server Data Deduplication</h3> <ul> <li>Define the architecture, components, and functionality of Data Deduplication</li> <li>Define the use cases and interoperability of Data Deduplication</li> <li>Implement Data Deduplication</li> <li>Manage and maintain Data Deduplication</li> </ul> <h3>31 - Implement Windows Server iSCSI</h3> <ul> <li>List the functionalities, components, and use cases of iSCSI</li> <li>List the considerations for implementing iSCSI</li> <li>Implement iSCSI</li> <li>Configure high availability for iSCSI</li> </ul> <h3>32 - Implement Windows Server Storage Replica</h3> <ul> <li>List the functionalities and components of Storage Replica</li> <li>Examine the prerequisites for implementing Storage Replica</li> <li>Implement Storage Replica by using Windows Admin Center</li> <li>Implement Storage Replica by using Windows PowerShell</li> </ul> <h3>33 - Implement a hybrid file server infrastructure</h3> <ul> <li>Describe Azure File services</li> <li>Configure Azure Files</li> <li>Configure connectivity to Azure Files</li> <li>Describe Azure File Sync</li> <li>Implement Azure File Sync</li> <li>Deploy Azure File Sync</li> <li>Deploy Azure File Sync 2</li> <li>Manage cloud tiering</li> <li>Migrate from DFSR to Azure File Sync</li> </ul></div>

Microsoft Certified Solutions Associate (MCSA)

Windows Server

AZ-800T00 Administering Windows Server Hybrid Core Infrastructure

Swansea

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Geopace Training

Allied Health

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


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