Name: Advanced Investigation Skills (3 Days)
Price: 1095 GBP
Availability: InStock

London

<div style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><h2 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Tailored Beginners Introductory Package Just for You!</h2><h1 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Level 7 Training Courses</strong></h1><div data-content-field="main-content" data-collection-id="5ca66068ee6eb0769f538583" data-edit-main-image="Page Banner" fr-original-style="" style="box-sizing: border-box;"><div data-type="page" data-updated-on="1698058138175" fr-original-style="" style="box-sizing: border-box;"><div data-block-type="2" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dermal fillers in aesthetics injectables are widely recognized as one of the most trusted non-surgical facial aesthetic procedures.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">They remain the preferred choice for many clients, especially as an effective solution for addressing wrinkles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Beginner Aesthetic Practitioners have widely embraced this particular package as an essential offering for well over a decade.</p></div></div></div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><h4 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Foundation Dermal Filler Training Course</strong></h4></li><li fr-original-style="" style="box-sizing: border-box;"><h4 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Muscle Relaxation Upper face 3 area Botox &nbsp;HA</strong></h4></li><li fr-original-style="" style="box-sizing: border-box;"><h4 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Skin Boosters&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training Course</strong></h4></li><li fr-original-style="" style="box-sizing: border-box;"><h4 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PRP Face &amp; Hair&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training Course</strong></h4></li><li fr-original-style="" style="box-sizing: border-box;"><h4 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Microneedling&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training Course (</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">DermaPen)</strong></h4></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online training courses are available for the theoretical components of beginner-level Dermal Filler and Muscle Relaxation. To gain practical experience, participation in the hands-on sessions on real-models is recommended.</strong></p><div data-id="1813dafa" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: var( --e-global-color-primary ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-primary );">This course Theory &amp; Practice will help you to understand:</h2></div><div data-id="3dc0fa7" data-element_type="widget" data-widget_type="text-editor.default" style="color: var( --e-global-color-text ); box-sizing: border-box;" fr-original-style=" color: var( --e-global-color-text );"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We will cover all you need to know in order for you to treat your patients confidently and safely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Theory &amp; Practice will cover:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Anatomy and physiology of Human Body</li><li fr-original-style="" style="box-sizing: border-box;">Anti-Ageing</li><li fr-original-style="" style="box-sizing: border-box;">Characteristic of the ideal skin booster</li><li fr-original-style="" style="box-sizing: border-box;">Product Use &amp; introduction</li><li fr-original-style="" style="box-sizing: border-box;">Treatment Method and Care</li><li fr-original-style="" style="box-sizing: border-box;">Contraindication</li><li fr-original-style="" style="box-sizing: border-box;">Complication management</li><li fr-original-style="" style="box-sizing: border-box;">Pre &amp; Post-treatment advices</li><li fr-original-style="" style="box-sizing: border-box;">Using Products like Toskani, Skinecos, Jalupro etc.</li><li fr-original-style="" style="box-sizing: border-box;">Utilize products specifically recommended for the middle and lower parts of the face, along with other sensitive areas like the neck, d&eacute;colletage, hands, or knees.</li><li fr-original-style="" style="box-sizing: border-box;">Real models will be provided by us for Practical Hands-on Experience assisted an guided by our Professional Expert Trainers</li></ul></div><h3 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry requirements</strong></h3><ul data-rte-list="default" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Level &ndash; Beauty Therapist</strong></em></p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dental Nurse</strong></em></p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Physiotherapist</strong></em></p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Medical professional</strong></em></p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Holds at least 6 months experience with needles (micro-needling, microblading, tattooing, vaccinations, phlebotomy and more) or any medical experience.</strong></em></p></li></ul></div><div style="color: rgb(74, 74, 74); box-sizing: border-box;" fr-original-style=" color: rgb(74, 74, 74);"><h2 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Additional information</h2><table style="margin-right: calc(0%); width: 100%; border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;" fr-original-style="margin-right: calc(0%); width: 100%;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><th style="color: rgb(0, 0, 0); box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221); background: rgb(236, 236, 236);" fr-original-style=" color: rgb(0, 0, 0);"><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">ATTENDANCE</div></th><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;">ONLINE (Theory), IN CLINIC (Practice)</p></td></tr></tbody></table></div><p style="color: rgb(74, 74, 74); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(74, 74, 74); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(74, 74, 74); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><img src="https://harleyeliteacademy.com/wp-content/uploads/2023/10/certified.png" alt="" width="189" style="width: 343px; height: 210.519px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 343px; height: 210.519px;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">FOUNDATION</strong></p><ul style="color: rgb(74, 74, 74); box-sizing: border-box;" fr-original-style=" color: rgb(74, 74, 74);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ONE -2- ONE &nbsp;TRAINING&nbsp;</strong></li><li fr-original-style="" style="box-sizing: border-box;">Beginner in Aesthetic</li><li fr-original-style="" style="box-sizing: border-box;">Online Video Presentation for Theory</li><li fr-original-style="" style="box-sizing: border-box;">Practical with Hands-On in Clinic on Real Model</li><li fr-original-style="" style="box-sizing: border-box;">Dermal Fillers &amp; Skin Booster</li></ul><blockquote style="color: rgb(74, 74, 74); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(74, 74, 74);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">INSURED TRAINING COURSE&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ALL COURSES ARE LEVEL 7</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD CERTIFICATES</strong></p></blockquote><p style="color: rgb(74, 74, 74); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(74, 74, 74);">Notice! (We don&rsquo;t charge VAT)</p>

Harley Elite Academy (HeLa)

Medical Aesthetics

Aesthetics Practitioner

Aesthetics

Aesthetician

Aesthetic Practitioner

Facial Aesthetics

Foundation Package in Aesthetics (injectables)

General admission

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<h2><strong>About this Virtual Instructor Led Training (VILT)</strong><em> </em></h2>
<p><span>This 2-half-day Virtual Instructor Led Training (VILT) course will discuss the chemical aspects of the water-steam cycle in a power plant. The VILT course will examine the different types of chemicals used in boilers, potential issues in a water-steam cycle as well as aspects of monitoring and specifications regarding target values and alarm levels. Participants will also be equipped on what to do or key action steps to take in the event of chemistry-related incidents.</span></p>
<p>This course is delivered in partnership with ENGIE Laborelec.</p>
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Training Objectives 

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<p><span>The VILT course will cover the following:</span></p>
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<li><span>Detailed aspects of chemistry in a water steam cycle, including types of chemicals used in boilers depending on the treatment and type of boiler</span></li>
<li><span>Potential issues in a water-steam cycle such as corrosion and deposition</span></li>
<li><span>Monitoring &amp; analytical programmes and knowledge of specifications for the water steam cycle (normal values targets - alarm levels)</span></li>
<li><span>Chemistry aspects during transition periods: start-up, shutdown and preservation</span></li>
<li><span>Actions to be taken in the event of an alarm</span></li>
<li><span>Examples of incidents or deviations compared to normal chemistry</span></li>
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Target Audience 

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<p><span>The VILT course is intended for:</span></p>
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<li><strong><span>Power plant chemists</span></strong></li>
<li><strong><span>Plant operation or maintenance engineers</span></strong></li>
<li><strong><span>Consultants and technical project managers</span></strong></li>
<li><strong><span>Boiler engineers</span></strong></li>
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Course Level 

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<li>Basic or Foundation</li>
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Training Methods 

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<p><span>The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises.</span></p>
<p><span>Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total).</span></p>
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Trainer

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<p>Your expert course leader <span>is a chemistry consultant in the energy sector. He works with operators of power plants and industrial facilities. He is active in water-steam cycle chemistry, where he provides support to increase chemistry maturity through audits, trainings or development of key performance indicators.</span></p>
<p><span>His role also includes operational assistance in the field of chemical cleaning and troubleshooting. More recently, he expanded his field of competence towards electrical storage. In this regard, he specializes in electrochemistry and is in charge of different tests on batteries and their components within the ENGIE Batteries Lab.</span></p>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information about post training coaching support and fees applicable for this.</p>
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Accreditions And Affliations

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EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Assessing the Water-Steam Chemistry Cycle in Thermal Power Plants

Team of 10, pp

Normal Fee, pp

Edinburgh

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Individuals do not often work in isolation. Work is primarily a group-based activity, and if an organisation is to be effective, it needs effective team working at all levels. &nbsp; This practical training course will also focus on how to deal with others and understand your own and others&rsquo; behaviour.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">This training course examines the key ingredients of successful team working, which will help build and develop teams within the organisation. The training course also includes several practical team-building activities that are educationally and professionally enriching.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Professional and affordable training - conducted on-site at the location of your choice</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">By the end of this training course, participants will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Distinguish between groups and teams</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">&nbsp;List the primary characteristics of effective teams</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Describe the stages of team development</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Increase teamwork within the team</span></li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will this Course be Presented?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">This training course will utilise various proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. This includes individual and group activities, role-plays, small-group activities, short videos, and case studies.&nbsp;</span>&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Understanding the team&nbsp;</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Characteristics of high-performing teams</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">&nbsp;Effective &amp; Ineffective Teams&nbsp;</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Assessment of Team Competencies&nbsp;</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">The stages of team development&nbsp;</li><li style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Recognising &amp; overcoming false consensus - unplugging Groupthink</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your Trainer</strong></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--text);"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">The trainer is Tony Buon, the Managing Partner of Buon Consultancy. Tony is also a qualified workplace psychologist, educator and author.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;">Some of the over 1000 organisations Tony has worked with includes; 3M, Accor, Aramco, AXA, the British Council, BP, Coca Cola, CiC, CSR, DAA, Diageo, Dorset Police, DAA, DuPont, EAPA, ENI, Hampshire Council, NHS, Scottish Police College, &amp; the Sydney Olympics.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><span style="font-size: 12px; box-sizing: border-box;" fr-original-style="font-size: 12px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NB: This course can also be conducted as a 2-day programme</strong></span></p>

Buon Consultancy

Teamwork and Team Development

(£750 total for this 1-day course for a group of 5-15 participants)

1x Days of Training

Redhill

<h3><b>LTE training course description</b></h3>
      <p>  This course is designed to give the delegate an
understanding of the technologies used within a 3G
UMTS mobile network. During the course we will
investigate the UMTS air interface and the use of
Wideband-Code Division Multiple Access (WCDMA) to
facilitate high speed data access, together with HSPA
to offer mobile broadband services. We will describe
the use of soft handover rather than hard handover
procedures and soft capacity sharing. The course
includes a brief exploration of the UMTS protocol stack
and the use of PDP Context and QoS support features.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
				<li>Explain the 3G UMTS architecture.</li>
																				<li>Describe the role of a Drifting &amp; Serving RNC.</li>
                    <li>Explain the use of ARQ &amp; HARQ for mobile broadband.</li>
                    <li>Describe how IMS integrates into the architecture.</li>
                    <li>Describe the use of Media Gateway Controllers.</li>
                    <li>Identify the temporary identities used within 3G UMTS.</li>
                  </ul>
        <h5>
        <b>LTE training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working within the telecommunications area,
especially within the mobile environment.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Mobile communications demystified<br />Telecommunications Introduction
							</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>LTE training course contents</b></h3>
      <ul>
				<li>LTE Introduction </li><p>
The path to LTE, 3GPP. LTE to LTE advanced.

</p><li>LTE Architecture </li><p>
The core, Access, roaming. Protocols: User plane, Control plane. Example information flows. Bearer management. Spectrum allocation.

</p><li>LTE technologies </li><p>
Transmission, reception, OFDMA, multiple antenna, MIMO.

</p><li>LTE Air interface </li><p>
Air interface protocol stack. Channels, Resource Grid, cell acquisition. Up and downlink controls. Layer 2 protocols.

</p><li>Cell acquisition </li><p>
Power on, selecting networks and cells. RRC connection. Attach procedure.
 
</p><li>Mobility management </li><p>
Roaming, RRC_IDLE, RRC_CONNECTED, cell reselection, handover, interoperation with UMTS and GSM networks.

</p><li>Voice and text </li><p>
IMS, QoS, policy and charging.</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Essential LTE

General Admission

<h3><b>Network design training course description</b></h3>
        <p>  This course provides you with the knowledge needed to
perform the design of a network infrastructure that
supports desired network solutions to achieve effective
performance, scalability, and availability. We recognise
that the role of design does not normally require hands
on skills but hands on sessions are used to reinforce the
theory not to teach configuration or troubleshooting.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
         <li>Create HA enterprise network designs.</li>
                  <li>Develop optimum Layer 3 designs.</li>
                  <li>Design effective modern WAN and data center
networks.</li>
                  <li>Develop effective migration approaches to IPv6.</li>
                  <li>Create effective network security designs.</li>
               							 </ul>
        <h5>
        <b>Network design training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone involved with network design.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP Foundation for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Network design training course contents</b></h3>
      
				<h6><b>Part I Reliable, resilient enterprise L2/3 network design</b></h6>
         <b>Optimal Enterprise Campus Design:</b><br />Enterprise campus
				design principles, hierarchy, modularity, flexibility, resiliency.<br />
				<b>EIGRP design:</b> <br />EIGRP Design, Should you use EIGRP?<br />
				<b>OSPF design:</b><br /> OSPF scalability designs, OSPF area design,
OSPF Full-Mesh Design, OSPF Hub-and-Spoke Design, OSPF convergence design and optimization techniques.
				<br /><b>IS-IS Design:</b><br />The protocol, IS-IS hierarchical architecture,
IS-IS vs OSPF, IS-IS Deep Dive, IS-IS Design Considerations.
				<br /><b>BGP design:</b><br />BGP overview, Designing Scalable iBGP
Networks, BGP Route Reflector Design, Enhancing the Design
of BGP Policies with BGP Communities, Case Study:
Designing Enterprise wide BGP Policies Using BGP
Communities, BGP Load-Sharing Design.<br />
<h6><b>Part II Enterprise IPv6 Design Considerations</b></h6>
				<b>IPv6 Design Considerations in the Enterprise:</b><br /> IPv6
Deployment and Design Considerations, Considerations for
Migration to IPv6 Design, IPv6 Transition Mechanisms, Final
Thoughts on IPv6 Transition Mechanisms.
				<br /><b>Challenges of the Transition to IPv6:</b><br /> IPv6 Services, Link
Layer Security Considerations.
		<h6><b>Part III Modern Enterprise Wide-Area Networks Design</b></h6>
		<b>Service Provider-Managed VPNs:</b> <br />Choosing Your WAN
Connection, Layer 3 MPLS VPNs, Case Study: MPLS VPN
Routing Propagation, Layer 2 MPLS VPN Services.
		<br /><b>Enterprise-Managed WANs:</b><br /> Enterprise-Managed VPNs,
GRE, Multipoint GRE, Point-to-Point and Multipoint GRE,
IPsec, IPsec and dynamic VTI, DMVPN, Case Study: EIGRP
DMVPN, DMVPN and Redundancy, Case Study: MPLS/VPN
over GRE/DMVPN, SSL VPN.
		<br /><b>Enterprise WAN Resiliency Design:</b><br /> WAN Remote-Site
Overview, MPLS L3 WAN Design Models, Common L2 WAN
Design Models, Common VPN WAN Design Models, 3G/4G
VPN Design Models, Remote Site Using Local Internet,
Remote-Site LAN, Case Study: Redundancy and Connectivity,
NGWAN, SDWAN, and IWAN Solution Overview, IWAN
Design Overview, Enterprise WAN and Access Management.
		
<h6><b>Part IV Enterprise Data Center Designs</b></h6>
		<b>Multitier Data Center Designs:</b><br /> Case Study: Small Data
Centers (Connecting Servers to an Enterprise LAN), Case
Study: Two-Tier Data Center Network Architecture, Case
Study: Three-Tier Data Center Network Architecture.<br />
		<b>Trends and Techniques to Design Modern Data Centers:</b><br />
The Need for a New Network Architecture, Limitations of
Current Networking Technology, Modern Data Center Design
Techniques and Architectures, Multitenant Data Center.
		<br /><b>SDN:</b> <br />SDN characteristics, How SDN addresses current
Networking Limitations, SDN Architecture Components, SDN
Network Virtualization overlays.
		<br /><b>Data Center Connections:</b><br />Data Center Traffic Flows, The
Need for DCI, IP Address Mobility, Case Study: Dark Fiber
DCI, Pseudowire DCI.
				<h6><b>Part V Design QoS for Optimized User Experience</b></h6>
	<b>QoS Overview:</b><br />QoS Overview, IntServ versus DiffServ,
Classification and Marking, Policers and Shapers, Policing
Tools: Single-Rate Three-Color Marker, Policing Tools: TwoRate Three-Color Marker, Queuing Tools, Dropping Tools.
	<b>QoS design principles and best practices:</b><br /> QoS overview,
classification and marking design principles, policing and
remarking design principles, queuing design principles,
dropping design principles, Per-Hop behavior queue design
principles, RFC 4594 QoS Recommendation, QoS Strategy
Models. Campus QoS, WAN QoS, Data Center QoS.<br />
	<b>MPLS VPN QoS Design:</b><br /> The Need for QoS in MPLS VPN,
Layer 2 Private WAN QoS Administration, Fully Meshed
MPLS VPN QoS Administration, MPLS DiffServ Tunneling
Modes, Sample MPLS VPN QoS Roles.
	<br /><b>IPsec VPN QoS Design:</b><br /> The Need for QoS in IPsec VPN,
VPN Use Cases and Their QoS Models, IPsec Refresher,
Encryption and Classification: Order of Operations, MTU
Considerations, DMVPN QoS Considerations.
	<h6><b>Part VI IP Multicast Design</b></h6>
	<b>Enterprise IP Multicast Design:</b><br /> How Does IP Multicast
Work? Multicast Protocols, Multicast Forwarding and RPF
Check, Multicast Protocol Basics, PIM-SM Overview, Multicast
Routing Table, Basic SSM Concepts, Bidirectional PIM. RP
discovery, Anycast RP Features, MSDP.
	<h6><b>Part VII Designing Optimum Enterprise Network Security</b></h6>
	<b>Designing Security Services and Infrastructure Protection</b><br />
Network Security Zoning, Designing Infrastructure Protection.<br />
	<b>Designing firewall &amp; IPS solutions:</b><br /> Firewall architectures,
virtualized firewalls. Case Study: Application Tier separation,
Case Study: Firewalls in a Data Center, Case Study: Firewall
High Availability, IPS Architectures, Case Study: Secure
Campus Edge Design (Internet and Extranet Connectivity).
<br /><b>IP Multicast Security:</b><br /> Multicast Security Challenges,
Multicast Network Security Considerations.
	<br /><b>Designing Network Access Control Solutions:</b><br />IEEE
802.1X, EAP, 802.1X supplicants, 802.1X phased
deployment, Case Study: Authorization Options.
	<h6><b>Part VIII Design scenarios</b></h6>
	<b>Design Case Studies:</b><br /> 1: Enterprise Connectivity, 2:
Enterprise BGP with Internet Connectivity, 3: IPv6, 4: Data
Center Connectivity, 5: Resilient Enterprise WAN, 6: Secure
Enterprise Network, 7: QoS in the Enterprise Network.

Network design

<h2>Recovering Troubled Projects</h2>
 <p>Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more.</p>
 <p>This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom.</p>
 <p>The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies.</p>
 <p>The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide<em> </em>and also addresses issues that arise when managing projects in a complex environment.</p><h3>What You Will Learn</h3>
 <p>You will learn to:</p>
 <ul>
 <li>Recognize the value of a structured project recovery process</li>
 <li>Explain the reasons most projects fail</li>
 <li>Analyze the causes of a project's troubles</li>
 <li>Construct a negotiation process to use with key stakeholders</li>
 <li>Apply an effective strategy to planning the recovery effort</li>
 <li>Manage, evaluate, and adjust the ongoing recovery effort</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Recognizing a troubled project</li> <li>Defining the project recovery process</li> </ul> <h3>The Reasons Projects Fail</h3> <ul> <li>Putting failure in perspective</li> <li>Reviewing management issues</li> <li>Analyzing planning issues</li> <li>Exploring complexity issues</li> </ul> <h3>Assess the Project</h3> <ul> <li>Stabilizing the project</li> <li>Determining preliminary Go / No-Go</li> <li>Conducting a detailed recovery assessment</li> </ul> <h3>Negotiate the Recovery</h3> <ul> <li>Reviewing the basics of negotiation</li> <li>Setting reasonable expectations</li> <li>Obtaining appropriate PM authority</li> <li>Securing key stakeholder support</li> </ul> <h3>Plan the Recovery</h3> <ul> <li>Planning for recoveries</li> <li>Rebuilding the project team</li> <li>Reshaping the project plan</li> <li>Managing parallel activities</li> <li>Planning for change management</li> </ul> <h3>Implement and Adjust the Project</h3> <ul> <li>Implementing project recoveries</li> <li>Facilitating change</li> <li>Enabling continuous learning</li> <li>Fostering the project team</li> <li>Sustaining stakeholder engagement</li> </ul>


                </section>

IIL Europe Ltd

Recovering Troubled Projects

<h2>Recovering Troubled Projects: In-House Training</h2>
 <p>Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more.</p>
 <p>This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom.</p>
 <p>The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies.</p>
 <p>The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide<em> </em>and also addresses issues that arise when managing projects in a complex environment.</p><h3>What You Will Learn</h3>
 <p>You will learn to:</p>
 <ul>
 <li>Recognize the value of a structured project recovery process</li>
 <li>Explain the reasons most projects fail</li>
 <li>Analyze the causes of a project's troubles</li>
 <li>Construct a negotiation process to use with key stakeholders</li>
 <li>Apply an effective strategy to planning the recovery effort</li>
 <li>Manage, evaluate, and adjust the ongoing recovery effort</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Recognizing a troubled project</li> <li>Defining the project recovery process</li> </ul> <h3>The Reasons Projects Fail</h3> <ul> <li>Putting failure in perspective</li> <li>Reviewing management issues</li> <li>Analyzing planning issues</li> <li>Exploring complexity issues</li> </ul> <h3>Assess the Project</h3> <ul> <li>Stabilizing the project</li> <li>Determining preliminary Go / No-Go</li> <li>Conducting a detailed recovery assessment</li> </ul> <h3>Negotiate the Recovery</h3> <ul> <li>Reviewing the basics of negotiation</li> <li>Setting reasonable expectations</li> <li>Obtaining appropriate PM authority</li> <li>Securing key stakeholder support</li> </ul> <h3>Plan the Recovery</h3> <ul> <li>Planning for recoveries</li> <li>Rebuilding the project team</li> <li>Reshaping the project plan</li> <li>Managing parallel activities</li> <li>Planning for change management</li> </ul> <h3>Implement and Adjust the Project</h3> <ul> <li>Implementing project recoveries</li> <li>Facilitating change</li> <li>Enabling continuous learning</li> <li>Fostering the project team</li> <li>Sustaining stakeholder engagement</li> </ul>


                </section>

Recovering Troubled Projects: In-House Training

<h3><b>NETCONF and YANG training course description</b></h3>
        <p>  
                   An introduction to NETCONF and YANG. The course
progresses from what they are, why they are needed,
and how to configure them onto a more detailed
analysis of how NETCONF works and how to read
YANG models.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
     <li>Recognise the limits and problems of SNMP and
the CLI.</li>
					<li>Describe the relationship between NETCONF
and YANG.</li>
					<li>Configure NETCONF on network devices.</li>
     		<li>Use NETCONF to configure devices.</li>
       		<li>Read YANG models.</li>
                  </ul>
        <h5>
        <b>NETCONF and YANG training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Network engineers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Network management technologies</p>
              
							<li><b>Duration</b></li>
							
              <p>1 day</p>
              
							
              
              
						</ul>
					</div>
				</div>
			
				 <h3><b>NETCONF and YANG training course content</b></h3>
      <ul>
				<li>What are NETCONF and YANG?</li><p>
Network management and configuration issues.
What is NETCONF? What is YANG? Protocols,
data models, architecture. <br /><span>Hands on</span> Configuring
NETCONF on network devices, using NETCONF.
				</p><li>NETCONF</li><p>
NETCONF layers, Secure transport: SSH,
Messages: rpc, Operations, Content. Base
operations: &lt;get&gt;, &lt;get-config&gt;, &lt;edit-config&gt;,
&lt;copy-config&gt;, &lt;delete-config&gt;, &lt;lock&gt;,&lt;unlock&gt;,
&lt;close-session&gt;, &lt;kill-session&gt;<br /> NETCONF
datastores: :candidate, :startup, running. <br /><span>Hands on</span> Retrieving a configuration with NETCONF,
 Editing a configuration with NETCONF.
</p><li>NETCONF more details</li><p>
NETCONF traffic flows, NETCONF capabilities,
hello, capabilities exchange., Filtering data, atomic
transactions, validating configurations. <br /><span>Hands on</span>
Using NETCONF.
</p><li>YANG</li><p>
YANG models, IETF standard YANG models, tree
diagrams, an example: YANG interface
management, Module header, Imports and
includes, Containers, Lists, leaves, Data types,
typedef, Instance data, XML. <br /><span>Hands on</span> Reading
YANG data models, creating a configuration
instance. </p>
      </ul>

NETCONF and YANG for engineers

<h4 style="color: rgb(57, 56, 71); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 56, 71);">This OCN London accredited three-day course is unit one of the National Certificate in Workplace Mediation&trade;.</h4><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Essentials of Mediation&trade; covers the key areas to develop the core competencies required to undertake mediation casework within the workplace. The programme trains individuals to the highest standards in mediation best practice (via the FAIR mediation model), active listening, non-violent communication (NVC) and problem-solving.</p><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Delegates that attend the course will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(57, 56, 71); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Understand the causes and the nature of dysfunctional conflict at work. Participants will recognise the symptoms and expressions of dysfunctional conflict along with its underlying causes and effects.&nbsp;</li><li style="color: rgb(57, 56, 71); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Transform dysfunctional and destructive conflict into functional and co-operative dialogue.&nbsp;</li><li style="color: rgb(57, 56, 71); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Compare and contrast the various conflict management strategies available to organisations and to understand their own personal conflict management styles.&nbsp;</li><li style="color: rgb(57, 56, 71); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">Understand the seven stages of mediation and to demonstrate competency in managing the process in a safe and controlled manner.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><font color="#393847" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></font></div><div fr-original-style="" style="box-sizing: border-box;"><font color="#393847" fr-original-style="" style="box-sizing: border-box;">To book onto one of our courses, please head over to our website here:</font></div><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://thetcmgroup.com/tcm_course/essentials-of-mediation/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Essentials of Mediation</a></p>

The TCM Group

Conflict Resolution

HR (Human Resources)

Personal Development

Conflict Management

Mediation

Conflict

Accredited Mediation

This OCN London accredited three-day course is unit one of the National Certificate in Workplace Mediation™.
Essentials of Mediation™ covers the key areas to develop the core competencies required to undertake mediation casework within the workplace. The programme trains individuals to the highest standards in mediation best practice (via the FAIR mediation model), active listening, non-violent communication (NVC) and problem-solving.

Essentials of Mediation (3 Days)

<p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 56, 71);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This three-day investigation and interviewing skills course is an advanced course designed specifically for specialist investigators or those who undertake investigations on a full-time basis.</strong></p><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);">TCM&rsquo;s highly experienced tutors give delegates an overview of the investigation process with emphasis placed on advanced interviewing skills, developing complex terms of reference, accessing hard to reach evidence, legal and policy considerations, and the development of a coherent investigation report which will withstand internal and external scrutiny.</p><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);"><span style="color: rgb(57, 56, 71); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(57, 56, 71);">The skills are particularly suitable for conducting complex investigations such as health and safety incidents, accident investigations, harassment, discrimination, bullying and fraud.</span></p><p style="color: rgb(57, 56, 71); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(57, 56, 71);"><span style="color: rgb(57, 56, 71); box-sizing: border-box;" fr-original-style="color: rgb(57, 56, 71);"><span style="color: rgb(57, 56, 71); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(57, 56, 71);">Delegates who successfully complete this course are able to refer to themselves as <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TCM Accredited Investigators.</strong></span><br fr-original-style="" style="box-sizing: border-box;"></span></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To book onto one of our courses, please head over to our website here:</span></div><p style="text-align: center; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://thetcmgroup.com/tcm_course/advanced-investigation-skills/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Advanced Investigation Skills</a></p>

Investigation

This three-day investigation and interviewing skills course is an advanced course designed specifically for specialist investigators or those who undertake investigations on a full-time basis.

Advanced Investigation Skills (3 Days)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate.</p><p></p><p></p><p>This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.</p><p></p>Prerequisites<p>Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations.</p></div><div id="course-pills-2"><h3>1 - Configure Microsoft Entra ID</h3> <ul> <li>Describe Microsoft Entra ID benefits and features</li> <li>Describe Microsoft Entra concepts</li> <li>Compare Active Directory Domain Services to Microsoft Entra ID</li> <li>Select Microsoft Entra editions</li> <li>Implement Microsoft Entra join</li> <li>Implement Microsoft Entra self-service password reset</li> </ul> <h3>2 - Configure user and group accounts</h3> <ul> <li>Create user accounts</li> <li>Manage user accounts</li> <li>Create bulk user accounts</li> <li>Create group accounts</li> <li>Create administrative units</li> </ul> <h3>3 - Configure subscriptions</h3> <ul> <li>Identify Azure regions</li> <li>Implement Azure subscriptions</li> <li>Obtain an Azure subscription</li> <li>Identify Azure subscription usage</li> <li>Implement Microsoft Cost Management</li> <li>Apply resource tagging</li> <li>Apply cost savings</li> </ul> <h3>4 - Configure Azure Policy</h3> <ul> <li>Create management groups</li> <li>Implement Azure policies</li> <li>Create Azure policies</li> <li>Create policy definitions</li> <li>Create an initiative definition</li> <li>Scope the initiative definition</li> <li>Determine compliance</li> </ul> <h3>5 - Configure role-based access control</h3> <ul> <li>Implement role-based access control</li> <li>Create a role definition</li> <li>Create a role assignment</li> <li>Compare Azure roles to Microsoft Entra roles</li> <li>Apply role-based access control</li> <li>Review fundamental Azure RBAC roles</li> </ul> <h3>6 - Configure Azure resources with tools</h3> <ul> <li>Use the Azure portal</li> <li>Use Azure Cloud Shell</li> <li>Use Azure PowerShell</li> <li>Use Azure CLI</li> </ul> <h3>7 - Use Azure Resource Manager</h3> <ul> <li>Review Azure Resource Manager benefits</li> <li>Review Azure resource terminology</li> <li>Create resource groups</li> <li>Create Azure Resource Manager locks</li> <li>Reorganize Azure resources</li> <li>Remove resources and resource groups</li> <li>Determine resource limits</li> </ul> <h3>8 - Configure resources with Azure Resource Manager templates</h3> <ul> <li>Review Azure Resource Manager template advantages</li> <li>Explore the Azure Resource Manager template schema</li> <li>Explore the Azure Resource Manager template parameters</li> <li>Consider Bicep templates</li> <li>Review QuickStart templates</li> </ul> <h3>9 - Configure virtual networks</h3> <ul> <li>Plan virtual networks</li> <li>Create subnets</li> <li>Create virtual networks</li> <li>Plan IP addressing</li> <li>Create public IP addressing</li> <li>Associate public IP addresses</li> <li>Allocate or assign private IP addresses</li> </ul> <h3>10 - Configure network security groups</h3> <ul> <li>Implement network security groups</li> <li>Determine network security group rules</li> <li>Determine network security group effective rules</li> <li>Create network security group rules</li> <li>Implement application security groups</li> </ul> <h3>11 - Configure Azure DNS</h3> <ul> <li>Identify domains and custom domains</li> <li>Verify custom domain names</li> <li>Create Azure DNS zones</li> <li>Delegate DNS domains</li> <li>Add DNS record sets</li> <li>Plan for Azure Private DNS zones</li> <li>Review Azure Private DNS zone scenarios</li> </ul> <h3>12 - Configure Azure Virtual Network peering</h3> <ul> <li>Determine Azure Virtual Network peering uses</li> <li>Determine gateway transit and connectivity</li> <li>Create virtual network peering</li> <li>Extend peering with user-defined routes and service chaining</li> </ul> <h3>13 - Configure network routing and endpoints</h3> <ul> <li>Review system routes</li> <li>Identify user-defined routes</li> <li>Determine service endpoint uses</li> <li>Determine service endpoint services</li> <li>Identify private link uses</li> </ul> <h3>14 - Configure Azure Load Balancer</h3> <ul> <li>Determine Azure Load Balancer uses</li> <li>Implement a public load balancer</li> <li>Implement an internal load balancer</li> <li>Determine load balancer SKUs</li> <li>Create back-end pools</li> <li>Create health probes</li> <li>Create load balancer rules</li> </ul> <h3>15 - Configure Azure Application Gateway</h3> <ul> <li>Implement Azure Application Gateway</li> <li>Determine Azure Application Gateway routing</li> <li>Configure Azure Application Gateway components</li> </ul> <h3>16 - Configure storage accounts</h3> <ul> <li>Implement Azure Storage</li> <li>Explore Azure Storage services</li> <li>Determine storage account types</li> <li>Determine replication strategies</li> <li>Access storage</li> <li>Secure storage endpoints</li> </ul> <h3>17 - Configure Azure Blob Storage</h3> <ul> <li>Implement Azure Blob Storage</li> <li>Create blob containers</li> <li>Assign blob access tiers</li> <li>Add blob lifecycle management rules</li> <li>Determine blob object replication</li> <li>Upload blobs</li> <li>Determine Blob Storage pricing</li> </ul> <h3>18 - Configure Azure Storage security</h3> <ul> <li>Review Azure Storage security strategies</li> <li>Create shared access signatures</li> <li>Identify URI and SAS parameters</li> <li>Determine Azure Storage encryption</li> <li>Create customer-managed keys</li> <li>Apply Azure Storage security best practices</li> </ul> <h3>19 - Configure Azure Files and Azure File Sync</h3> <ul> <li>Compare storage for file shares and blob data</li> <li>Manage Azure file shares</li> <li>Create file share snapshots</li> <li>Implement Azure File Sync</li> <li>Identify Azure File Sync components</li> <li>Deploy Azure File Sync</li> </ul> <h3>20 - Configure Azure Storage with tools</h3> <ul> <li>Use Azure Storage Explorer</li> <li>Use the Azure Import/Export service</li> <li>Use the WAImportExport tool</li> <li>Use the AzCopy tool</li> </ul> <h3>21 - Configure virtual machines</h3> <ul> <li>Review cloud services responsibilities</li> <li>Plan virtual machines</li> <li>Determine virtual machine sizing</li> <li>Determine virtual machine storage</li> <li>Create virtual machines in the Azure portal</li> <li>Connect to virtual machines</li> </ul> <h3>22 - Configure virtual machine availability</h3> <ul> <li>Plan for maintenance and downtime</li> <li>Create availability sets</li> <li>Review update domains and fault domains</li> <li>Review availability zones</li> <li>Compare vertical and horizontal scaling</li> <li>Implement Azure Virtual Machine Scale Sets</li> <li>Create Virtual Machine Scale Sets</li> <li>Implement autoscale</li> <li>Configure autoscale</li> </ul> <h3>23 - Configure Azure App Service plans</h3> <ul> <li>Implement Azure App Service plans</li> <li>Determine Azure App Service plan pricing</li> <li>Scale up and scale out Azure App Service</li> <li>Configure Azure App Service autoscale</li> </ul> <h3>24 - Configure Azure App Service</h3> <ul> <li>Implement Azure App Service</li> <li>Create an app with App Service</li> <li>Explore continuous integration and deployment</li> <li>Create deployment slots</li> <li>Add deployment slots</li> <li>Secure your App Service app</li> <li>Create custom domain names</li> <li>Back up and restore your App Service app</li> <li>Use Azure Application Insights</li> </ul> <h3>25 - Configure Azure Container Instances</h3> <ul> <li>Compare containers to virtual machines</li> <li>Review Azure Container Instances</li> <li>Implement container groups</li> <li>Review the Docker platform</li> </ul> <h3>26 - Configure file and folder backups</h3> <ul> <li>Describe Azure Backup benefits</li> <li>Implement Backup Center for Azure Backup</li> <li>Configure Azure Recovery Services vault backup options</li> <li>Use the Microsoft Azure Recovery Services (MARS) agent</li> <li>Configure on-premises file and folder backups</li> </ul> <h3>27 - Configure virtual machine backups</h3> <ul> <li>Explore options to protect virtual machine data</li> <li>Create virtual machine snapshots in Azure Backup</li> <li>Set up Azure Recovery Services vault backup options</li> <li>Back up your virtual machines</li> <li>Restore your virtual machines</li> <li>Implement System Center DPM and Azure Backup Server</li> <li>Compare the MARS agent and Azure Backup Server</li> <li>Implement soft delete for your virtual machines</li> <li>Implement Azure Site Recovery</li> </ul> <h3>28 - Configure Azure Monitor</h3> <ul> <li>Describe Azure Monitor key capabilities</li> <li>Describe Azure Monitor components</li> <li>Define metrics and logs</li> <li>Identify monitoring data and tiers</li> <li>Describe activity log events</li> <li>Query the activity log</li> </ul> <h3>29 - Configure Azure alerts</h3> <ul> <li>Describe Azure Monitor alerts</li> <li>Manage Azure Monitor alerts</li> <li>Create alert rules</li> <li>Create action groups</li> </ul> <h3>30 - Configure Log Analytics</h3> <ul> <li>Determine Log Analytics uses</li> <li>Create a Log Analytics workspace</li> <li>Create Kusto (KQL) queries</li> <li>Structure Log Analytics queries</li> </ul> <h3>31 - Configure Network Watcher</h3> <ul> <li>Describe Azure Network Watcher features</li> <li>Review IP flow verify diagnostics</li> <li>Review next hop diagnostics</li> <li>Visualize the network topology</li> </ul></div>

Nexus Human

Microsoft AZ-900

Microsoft Virtual Academy (MVA)

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

AZ-104T00 Microsoft Azure Administrator

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is an IT, facilities or data centre operations professional working in and around the data centre and having the responsibility to achieve and improve high-availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Understand the design life cycle of data centres and the stages involved? Discuss the data centre requirements in great level of detail with vendors, suppliers and contractors to ensure that these requirements are met? Validate design plans, quotes and offers proposed by vendors/contractors? Understand redundancy levels for both the data centre design/setup and maintenance? Understand the various building considerations such as bullet proofing, mitigation of seismic activity, fire ratings and thermal stability? Understand how to install a raised floor that meets requirements, avoiding misalignment, level differences and leakage? Understand how to read a Single Line Electrical Diagram to identify and avoid the most common design issues? Choose the correct UPS and parallel configuration, learn and avoid classic parallel installation mistakes? Understand how to calculate battery banks, validate offered configurations to ensure they meet requirements? Understand what distance to keep to avoid EMF issues for human safety and equipment disturbances? Understand the fundamental cooling setup, CFM, Delta-T and other important factors? Understand contamination factors and limitations? Understand full details of fire suppression options, how to calculate gas content and verify installations? Understand how to measure data centre energy efficiency and how to improve it</p><p>The course will bring participants to the level of a suitable sparring partner with suppliers. They will be able to verify offers provided by vendors for correctness, effectiveness and efficiency.</p></div><div id="course-pills-2"><h4>Data Centre Design/Life Cycle Overview</h4><ul><li>Overview of the phases of a data centre life cycle<br />Planning, re-alignment and continuous improvement</li></ul><h4>Standards and Rating Level Definitions</h4><ul><li>Rating level history<br />Difference between Uptime and TIA-942<br />Rating level definitions<br />Redundancy options (N+1), 2N, 2(N+1)<br />Concurrent Maintainability/Compartmentalisation<br />Example configurations<br />Substation and feed requirements<br />Maintenance options<br />Operational processes guidelines/standards<br />Skill development</li></ul><h4>Building Considerations</h4><ul><li>Building location considerations<br />Floor and hanging loads requirements<br />Fire rating for walls and glass<br />Blast protection<br />Bullet proofing<br />Forced entry protection</li></ul><h4>Advanced Raised Floor &amp; Suspended Ceiling</h4><ul><li>Raised floor installation guidelines<br />Techniques to install a proper and leveled raised access floor<br />Common mistakes<br />Choosing the right tiles and their locations<br />Seismic-mitigating floor constructions<br />Choosing the correct suspended ceiling</li></ul><h4>Advanced Power</h4><ul><li>Power infrastructure layout;<br />Formulas which you should know for the data centre<br />Single Line Electrical diagrams; how to read to ensure key components are present for protection<br />Over current protection devices (MCB/MCCB/VCB/ACB/Fuses) definitions and what to use where<br />Earth Leakage devices (RCB/RCD/ELCB/GFCI/ALCI/RCBO), definitions and what to use where<br />Sizing of protective components<br />Lightning strikes and surge protection devices (TVSS/SPD), how they operate, where to use and how to install<br />Power cabling and cable run considerations<br />PDU/DB setup and minimum requirements<br /><br />Generators;<br />Generator types: Standy/Prime/Continuous<br />Component make up and functions<br />Fuel storage and calculation<br />Paralleling of gen-sets<br />Generator room/area requirements<br /><br />UPS Systems;<br />Required specifications for UPS systems<br />How to read data sheets and select the correct UPS<br />Requirements for parallel configurations and avoid pitfalls such as single point of failures<br />How parallel installation should be done, classic mistakes made by installers and how to avoid these<br /><br />Harmonic Filters;<br />Active/Passive filters and their application<br /><br />Battery Banks;<br />Battery bank terminology<br />Designing battery banks, how to calculate, and double check the battery bank to be installed<br />Battery charging pitfalls and ensuring the right charger is being installed and used<br />Using parallel battery banks; how to properly install them, limitations and risks when using batteries in parallel<br />How to test batteries correctly and make decisions on cell/block or string replacement<br />Battery casing choices; ABS, V0, V1, V2<br />Alternative energy storage; flywheel, re-usable cell, compressed air UPS, etc.</li></ul><h4>Advanced Electro Magnetic Fields</h4><ul><li>Sources of EMF<br />Difference between single, three phase and bus-bar EMF<br />Options available to measure EMF and how to interpret the results from single-axes and composite measurements<br />Guidance on safe distance for equipment and humans<br />Calculation of EMF attenuation factor for shielding material permeability and saturation factors</li></ul><h4>Advanced Cooling</h4><ul><li>Important definitions; dry-bulb, wet-bulb, dew-point, RH, sensible and latent heat<br />Psychometric chart and ASHRAE recommendations<br />Environmental class definitions and thermal specifications<br />Temperature/humidity measurements guideline<br />Heat dissipation methods<br />Altitude impact on temperature intake to ICT equipment<br />Floor plan setup for effective cooling<br />Differences in tile surface and supporting structure and the air-flow performance impact<br />Rack door construction and the flow performance impact<br />Equipment Delta-T and its impact<br />Optimising air flow<br />Thermal units conversions<br />Calculations for air volume displacement (CFM/CMH)<br />Cooling capacity calculations<br />Air-conditioning selection<br />De- / humidifying options<br />Air conditioning efficiency<br />SHR impact on cost saving<br />Efficiency indicator<br />New cooling principle and techniques (Submerged, VSD/VRF/ECF/water- and air side economisers)<br />Redundancy guidelines for air-conditioners avoiding classic misconceptions and mistakes for meeting ANSI/TIA-942 compliant designs<br />Installation requirements<br />Connections to fire panel and EPO<br />Commissioning of air conditioners<br />Set points and calibration<br />CFD (Computational Fluid Dynamics)</li></ul><h4>Advanced Fire Protection</h4><ul><li>The fire triangle and elements to stop a fire<br />Detection systems in detail (VESDA, VIEW, smoke sensors)<br />Considerations for installation of sensors<br />Proper testing of smoke sensors<br />Water based systems i.e. deluge, wet-pipe, dry-pipe, pre-action and why most of them don't work and how to detect this<br />Details on Inert and Halocarbon systems and how to select the correct system for your data centre<br />How to calculate the gas content ensuring the appropriate level is installed to suppress the fire including safety considerations<br />Other requirements for gas systems such as release times, hold times, pipe install requirements and other important factors<br />Requirements for the fire detection panel<br />Installation verification, methods, what to check and how<br />New advanced fire suppression technologies</li></ul><h4>Design and Install Scalable Networking Cabling System</h4><ul><li>ANSI/TIA942 cabling structure topology<br />ToR, EoR Design<br />Intelligent patching systems<br />Installation best practice such as routing, bending radius, separation from power, containment fill ratio, fiber link loss calculator, bonding and grounding requirement<br />Standard for telecommunications labeling and administration</li></ul><h4>Environmental Specifications and Contamination Control</h4><ul><li>Acoustic noise effects, regulations, specifications and limits<br />Data centre contaminations and classifications<br />Measurements, standards and limits<br />Preventive measures and avoidance</li></ul><h4>Data Centre Efficiency</h4><ul><li>Business drivers to go Green<br />High-availability or Green?<br />Green guidelines and standards<br />How to measure it and what are acceptable numbers compared to the general industry<br />PUE classes defined by Green Grid and issues with PUE<br />Techniques for saving energy in all parts of the data centre i.e. application/system level, cooling, power distribution</li></ul><h4>Mock Exam</h4><h4>EXAM: Certified Data Centre Specialist</h4></div>

Service Design Courses (SDC)

IT Certifications

Construction Design & Management (CDM)

Certificate of Business Continuity Programme (CBCI)

Certified in Data Protection (CDP)

Electrical Design

Certified Data Centre Specialist (CDCS)

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Action has not only been taken against solicitors, but also other individuals who are not regulated by the SRA, whose breaches were so serious that the SRA felt compelled to take action.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">As all SRA enforcement action, from rebukes to fines, is published by the SRA, the potential financial and reputational impact upon firms may be felt by all staff, regardless of whether they had any direct involvement with the non-compliance.</span></p><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course will cover the following to assist support staff in understanding the fundamental aspects of AML.</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The basics of what AML is</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In scope / not in scope work for AML</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">POCA / TA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">PCPs - CDD &amp; EDD</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Clients</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risks &ndash; what could raise a risk?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting to the MLRO / MLCO</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tipping off</li></ul></span><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for support staff or legal practitioners wanting to understand the basics of AML.</span></p></span><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
Action has not only been taken against solicitors, but also other individuals who are not regulated by the SRA, whose breaches were so serious that the SRA felt compelled to take action. 
As all SRA enforcement action, from rebukes to fines, is published by the SRA, the potential financial and reputational impact upon firms may be felt by all staff, regardless of whether they had any direct involvement with the non-compliance.
This course will cover the following to assist support staff in understanding the fundamental aspects of AML.
The basics of what AML is
In scope / not in scope work for AML
POCA / TA
PCPs - CDD & EDD
Clients
Risks – what could raise a risk?
Reporting to the MLRO / MLCO
Tipping off
Target Audience
The online course is suitable for support staff or legal practitioners wanting to understand the basics of AML.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Anti-Money Laundering (AML)

Anti-Money Laundering (AML) Training For Support Staff Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Attention: This course is delivered over 2 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you&#39;re interested in the same course but delivered over 1 full day, please click&nbsp;</span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><a href="https://www.ask-sonia.com/training/other-brcgs-courses/gluten-free-auditor" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">here</u></a></span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">. Thank you.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">This training course has been designed for auditors to help gain an appreciation of celiac disease and non-celiac gluten sensitivity, understand the Gluten-Free Certification Program Global Standard requirements and to provide guidance on auditing a Gluten-Free Management System. Training for Issue 4 is now available and is a mandatory requirement for all Gluten-Free Certification Program certified auditors.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Auditors should have a minimum of 5 years&rsquo; experience in auditing food safety/ quality systems. This may include internal, 2nd party and 3rd party auditing. Must have valid lead auditor training certificate for any FSMS standard.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Assessment: 50 question exam (pass mark 75%)</p><h4 style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">At the end of this course, you will be able to:</h4><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify key objective evidence required to determine compliance with the Gluten-Free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Correctly complete auditor documentation.</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to effectively communicate a clear &ldquo;snap-shot&rdquo; regarding the operation and the levels of conformity.</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Recall GMPs relating to gluten management</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">List the individual components that make up the Gluten-free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify different gluten controls that must be implemented as part of a gluten-free management system</li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(243, 121, 52);">Note: This course is proposed as either 1 full day, or 2x half-days. Please carefully review the date &amp; time options before confirming your booking.</span></div>

Ask Sonia Limited

Food Safety

Auditor

Official BRCGS Gluten-Free Issue 4 for Auditors course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Gluten-Free Issue 4 for Auditors (2 Half-Day Sessions)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Attention: This course is delivered over 2 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you&#39;re interested in the same course but delivered over 1 full day, please click&nbsp;</span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><a href="https://www.ask-sonia.com/training/other-brcgs-courses/gluten-free-sites" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">here</u></a></span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">. Thank you.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">This training course has been designed for new or existing Gluten-Free Certification Program customers to help gain an appreciation of celiac disease and non-celiac gluten sensitivity, understand the Gluten-Free Certification Program Global Standard requirements and to provide guidance on implementing a preventative, risk-based Gluten-Free Management System.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This training will also explain the process that a business will need to follow in order to become a certified Gluten-Free site.</p><h4 style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">Key learning objectives:</h4><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify the impact that celiac disease has on individuals and demonstrate an understanding of why the food industry is required to manage gluten</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Explain the concept of cross contact and the potential for cross contact in a food production process</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Outline key legal requirements relating to gluten-free labelling</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify different gluten controls that must be implemented as part of a gluten-free management system</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Outline the importance of prerequisite programs in safeguarding a gluten-free site</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Describe the process for obtaining certification to the Gluten-free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand the protocol for audits to the Standard</li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(243, 121, 52);">Note: This course is proposed as either 1x full day, or 2x half-days. Please carefully review the date &amp; time options before confirming your booking.</span></div>

Official BRCGS Gluten-Free Issue 4 for Sites course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Gluten-Free Issue 4 for Sites (2 Half-Day Sessions)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course is part of the <a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Professional recognition programme</a>.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, you will:</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Understand the roles and responsibilities of auditors</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to plan and conduct an internal audit</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Know how to write concise, accurate and factual audit reports</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to undertake audit follow-up activities</p></li></ul>

This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.
You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.
This course is part of the BRCGS Professional recognition programme. 
At the end of the course, you will:
Understand the roles and responsibilities of auditors
Be able to plan and conduct an internal audit
Know how to write concise, accurate and factual audit reports
Be able to undertake audit follow-up activities

Internal Auditing

HACCP

Official BRCGS Product Safety Management course: Internal Auditor
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Internal Auditor (2 Days)

<div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(57, 54, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(57, 54, 79);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms.</strong></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please note: this course is for health care professionals &nbsp;or those working in Primary Care. It is not open to Beauticians unless you are a registered healthcare professional. If in doubt- please&nbsp;email&nbsp;annie at <a href="mailto:training@anniebarr.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">training@anniebarr.com</a>&nbsp;or phone +44 7500048222</strong></p></div></div><div fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style="color: rgb(57, 54, 79);">About this event</h2><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60);">Course Introduction</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course concentrates on B12 deficiency, symptoms, treatments and management.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of &nbsp;pernicious anaemia. &nbsp;This course is interactive and we include case studies and discuss issues regarding diagnostic testing.&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is &nbsp;very interactive.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">AIMS AND OBJECTIVES</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the need for accountability and responsibility in relation to role development</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate an understanding of safe practice</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe the signs and symptoms of pernicious anaemia</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe pernicious anaemia and its impact on patients</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Fully understand the principles, and practice B12 deficiency and B12 injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the importance of safety issues related to giving injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the law relating to role and function of the HCA and prescribing.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe why patients require B12 injections</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Be able to correctly identify anatomical sites for injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate correct administration techniques</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate how to correctly dispose of waste</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate correct infection control procedures and use of PPE</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe when patients require referral and understand the importance of referral using correct clinical pathways</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate an understanding of anaphylaxis and emergency procedures</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the need for correct prescribing procedures</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Be able to document consultations following your organisations procedures</p></li></ul></li></ul></li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">COURSE CONTENTS</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Role and responsibilities</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Accountability guidelines and requirements</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Pernicious anaemia&nbsp;</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Blood- function</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">B12 &nbsp;Deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Risk factors/groups</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Causes of B12 deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Diagnosis and reference ranges, testing</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Protocols and guidelines</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Factors affecting B12 diagnosis and treatment</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Factors affecting absorption</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">B12 injections and common side effects</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Could it be B12 Deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Supplements</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Side effects and management including ADR&rsquo;s</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Contraindications and Precautions</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Correct Administration and techniques including practical session</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Injection sites</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Legal Issues including consent</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Prescribing and Patient Specific Directions</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">What to record</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Storage</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Disposal of injections/waste</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Infection control</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Needle stick injuries</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Competence and supervised practice</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Policies and procedures</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Facts and Figures</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Setting up and running a clinic</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Insurance/indemnity</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Research/evidence base and resources<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p></li></ul></ul></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Please note Anaphylaxis&nbsp;is not covered on this course, however we do run a separate Anaphylaxis&nbsp;1hr training course, which takes place at the end of this B12 webinar. If you wish to do the 1 hr Anaphylaxis&nbsp;also, you should book onto BOTH courses.</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">WHO SHOULD ATTEND?</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">HCAs</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Nurses</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Doctors</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Pharmacists</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency</p></li></ul></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">AB Health Group awards CPD points / certificate of attendance for each course. &nbsp;If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. &nbsp;The charge for the certificate including postage is &pound;30.</p></div>

Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms.
Please note: this course is for health care professionals or those working in Primary Care. It is not open to Beauticians unless you are a registered healthcare professional. If in doubt- please email annie at training@anniebarr.com or phone +44 7500048222
About this event
Course Introduction
This course concentrates on B12 deficiency, symptoms, treatments and management.
The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of pernicious anaemia. This course is interactive and we include case studies and discuss issues regarding diagnostic testing. 
We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is very interactive.
AIMS AND OBJECTIVES
Understand the need for accountability and responsibility in relation to role development
Demonstrate an understanding of safe practice
Describe the signs and symptoms of pernicious anaemia
Describe pernicious anaemia and its impact on patients
Fully understand the principles, and practice B12 deficiency and B12 injections
Understand the importance of safety issues related to giving injections
Understand the law relating to role and function of the HCA and prescribing.
Describe why patients require B12 injectionsBe able to correctly identify anatomical sites for injectionsDemonstrate correct administration techniquesDemonstrate how to correctly dispose of wasteDemonstrate correct infection control procedures and use of PPEDescribe when patients require referral and understand the importance of referral using correct clinical pathwaysDemonstrate an understanding of anaphylaxis and emergency proceduresUnderstand the need for correct prescribing proceduresBe able to document consultations following your organisations procedures
 
 
COURSE CONTENTS
Role and responsibilities
Accountability guidelines and requirements
Pernicious anaemia
Blood- function
B12 Deficiency
Risk factors/groups
Causes of B12 deficiency
Diagnosis and reference ranges, testing
Protocols and guidelines
Factors affecting B12 diagnosis and treatment
Factors affecting absorption
B12 injections and common side effects
Could it be B12 Deficiency
Supplements
Side effects and management including ADR’s
Contraindications and Precautions
Correct Administration and techniques including practical session
Injection sites
Legal Issues including consent
Prescribing and Patient Specific Directions
What to record
Storage
Disposal of injections/waste
Infection control
Needle stick injuries
Competence and supervised practice
Policies and procedures
Facts and Figures
Setting up and running a clinic
Insurance/indemnity
Research/evidence base and resources
Please note Anaphylaxis is not covered on this course, however we do run a separate Anaphylaxis 1hr training course, which takes place at the end of this B12 webinar. If you wish to do the 1 hr Anaphylaxis also, you should book onto BOTH courses.
WHO SHOULD ATTEND?
HCAs
Nurses
Doctors
Pharmacists
Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency
AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.

AB Health Group

Health & Wellbeing

General Health

Medical Training

Professional Development

Public Health

B12 and Pernicious Anaemia Training - Webinar

Delegate Admission

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Office Skills & Productivity

Office Skills

Excel Analytics

Microsoft Excel

Microsoft Office

Spreadsheet

Excel - Excel Essentials and Formulas

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Definition epilepsy Various types of siezures<strong style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About this event</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Definition epilepsy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Various types of siezures</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classification and management of seizures</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ethical and legal responsibilities</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recognising triggers and precipitants</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Person centred care</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Documentationa and record keeping</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The impact of rescue medication and anti-epileptic drug therapy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Buccal Midazolam: what is it, uses in epilepsy, side effects</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rectal Diazepam: uses in epilepsy, side effects, administration</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emergency care plan and when to call an ambulance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Risk assessment/promotion of safeguarding and dignity</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Epilepsy medication demonstration</p>

Caring For Care

Epilepsy Medication Training

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_19)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_19));">Online workshops to raise awareness and help prevent different types of disruptive and unacceptable behaviour, workplace bullying and harassment behaviours as well as understanding the impact on health and performance.</span></p></div><div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Definitions of bullying, cyberbullying and harassment</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Overview of current legislation</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Different forms and behaviours that bullying can take in the workplace</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Remote working: what makes cyberbullying different?</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">The bullying relationship &ndash; what makes someone bully?</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Professional, personal and emotional impact of being bullied in the workplace</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Being an Active Upstander</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Current best practice for organisations</span></p></li></ul></div>

The definitive guide to workplace bullying & harassment delivered by UK's leading expert. Take a deep dive into the subject - the facts, the experiences, the reasons, and the damage to individuals and businesses.
This online workshop raises awareness and helps you and your teams prevent different types of disruptive and unacceptable bullying and harassment behaviours as well as understanding the impact on health and performance.
Definitions of bullying, cyberbullying and harassment
Overview of current legislation and the preventative duty
Different forms and behaviours that bullying can take in the workplace
Remote working: what makes cyberbullying different?
The bullying relationship – what makes someone bully?
Professional, personal and emotional impact of being bullied in the workplace
Being an Active Upstander
Current best practice for organisations

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UNDERSTANDING WORKPLACE BULLYING AND HARASSMENT
The definitive guide to workplace bullying & harassment delivered by UK's leading expert.

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NETCONF and YANG for engineers

By Systems & Network Training

Essentials of Mediation (3 Days)

By The TCM Group

Advanced Investigation Skills (3 Days)

By The TCM Group

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