Name: Project Leadership Skills (In-Person)
Price: 1495 GBP
Availability: InStock

London

<h2>Work Breakdown Structures: In-House Training</h2>
 <p>It's amazing how often project managers begin the project planning process by making an outlined list of every task they believe will be required to complete a project and then proclaim they have created the work breakdown structure (WBS) for the project. The result is a list of hundreds, or even thousands of tasks, many of them having durations of a few days or a few hours.</p>
 <p>Essentially, what they have done is create a 'to do' list, which they then use as a 'checklist' to measure progress. This approach leads to, and even encourages, micromanagement of the resources working on the project without consideration of more critical aspects of project management such as: requirements management, risk management, procurement management, estimating, scheduling, executing, and controlling. Further, it makes it impossible to see the big picture, at levels of detail, in keeping with the needs of sponsors, clients, project and functional managers, team leaders, and project performers.</p>
 <p>Join us for this exciting program and learn how to use the WBS to make better-informed business decisions.</p><h3>What You Will Learn</h3>
 <p>You will learn how to:</p>
 <ul>
 <li>Describe the need for a project WBS</li>
 <li>Describe the WBS role in the project</li>
 <li>Gain practical experience in the development, decomposition, and use of the WBS</li>
 <li>Determine the appropriate level of detail in the WBS.</li>
 <li>Explain how the WBS integrates with project requirements, risk, procurement, estimating, scheduling, and overall project execution.</li>
 <li>Provide the basic tools to enhance efficient re-use of key information in your future projects</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Key definitions</li> <li>History of the WBS</li> <li>Importance of the WBS</li> <li>Overall structure</li> <li>Terminology</li> <li>Other breakdown structures</li> <li>WBS tools</li> </ul> <h3>WBS &amp; Scope</h3> <ul> <li>Project scope management processes</li> <li>Specification of the project objectives</li> <li>WBS design based on project deliverable</li> <li>WBS decomposition process and 'The 100% rule'</li> <li>Work Packages and Control Accounts</li> </ul> <h3>WBS &amp; Risk</h3> <ul> <li>Risk management planning and WBS</li> <li>Risk identification to enhance the WBS</li> <li>Risk analysis and the WBS</li> <li>Risk responses and updating the WBS</li> <li>Implementing risk response and Monitoring risks and the WBS</li> </ul> <h3>WBS &amp; Estimating</h3> <ul> <li>Use of WBS in the estimating process</li> <li>Components and work packages</li> <li>Sizing and algorithmic estimates</li> </ul> <h3>WBS &amp; Scheduling</h3> <ul> <li>Component Scheduling - High-Level Milestones</li> <li>WBS activity decomposition</li> <li>WBS elements dependencies</li> <li>Work Package Level Schedules</li> <li>Responsibility assignment matrix</li> </ul> <h3>WBS &amp; Execution and Control</h3> <ul> <li>Earned Value Management and tracking of work performance</li> <li>Progress reports, forecasts, and corrective and preventive actions used to manage work performance</li> <li>Necessary information to close out a project</li> </ul>


                </section>

IIL Europe Ltd

Work Breakdown Structures: In-House Training

General Admission

<h2>Work Breakdown Structures</h2>
 <p>It's amazing how often project managers begin the project planning process by making an outlined list of every task they believe will be required to complete a project and then proclaim they have created the work breakdown structure (WBS) for the project. The result is a list of hundreds, or even thousands of tasks, many of them having durations of a few days or a few hours.</p>
 <p>Essentially, what they have done is create a 'to do' list, which they then use as a 'checklist' to measure progress. This approach leads to, and even encourages, micromanagement of the resources working on the project without consideration of more critical aspects of project management such as: requirements management, risk management, procurement management, estimating, scheduling, executing, and controlling. Further, it makes it impossible to see the big picture, at levels of detail, in keeping with the needs of sponsors, clients, project and functional managers, team leaders, and project performers.</p>
 <p>Join us for this exciting program and learn how to use the WBS to make better-informed business decisions.</p><h3>What You Will Learn</h3>
 <p>You will learn how to:</p>
 <ul>
 <li>Describe the need for a project WBS</li>
 <li>Describe the WBS role in the project</li>
 <li>Gain practical experience in the development, decomposition, and use of the WBS</li>
 <li>Determine the appropriate level of detail in the WBS.</li>
 <li>Explain how the WBS integrates with project requirements, risk, procurement, estimating, scheduling, and overall project execution.</li>
 <li>Provide the basic tools to enhance efficient re-use of key information in your future projects</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Key definitions</li> <li>History of the WBS</li> <li>Importance of the WBS</li> <li>Overall structure</li> <li>Terminology</li> <li>Other breakdown structures</li> <li>WBS tools</li> </ul> <h3>WBS &amp; Scope</h3> <ul> <li>Project scope management processes</li> <li>Specification of the project objectives</li> <li>WBS design based on project deliverable</li> <li>WBS decomposition process and 'The 100% rule'</li> <li>Work Packages and Control Accounts</li> </ul> <h3>WBS &amp; Risk</h3> <ul> <li>Risk management planning and WBS</li> <li>Risk identification to enhance the WBS</li> <li>Risk analysis and the WBS</li> <li>Risk responses and updating the WBS</li> <li>Implementing risk response and Monitoring risks and the WBS</li> </ul> <h3>WBS &amp; Estimating</h3> <ul> <li>Use of WBS in the estimating process</li> <li>Components and work packages</li> <li>Sizing and algorithmic estimates</li> </ul> <h3>WBS &amp; Scheduling</h3> <ul> <li>Component Scheduling - High-Level Milestones</li> <li>WBS activity decomposition</li> <li>WBS elements dependencies</li> <li>Work Package Level Schedules</li> <li>Responsibility assignment matrix</li> </ul> <h3>WBS &amp; Execution and Control</h3> <ul> <li>Earned Value Management and tracking of work performance</li> <li>Progress reports, forecasts, and corrective and preventive actions used to manage work performance</li> <li>Necessary information to close out a project</li> </ul>


                </section>

Work Breakdown Structures

Thetford

<header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><header style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><div style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><article fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This half day course is designed to help relatively inexperienced managers and supervisors to manage their staff effectively. &nbsp; The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it can be run as a day session and incorporate elements of the Managing the Difficult Staff member course. The course can concentrate on managing paid staff or (for voluntary and community sector organisations) can include aspects of supervising and supporting volunteers as well.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Areas covered</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What motivates staff to work for you</li><li fr-original-style="" style="box-sizing: border-box;">The emotional aspects of managing or supervising staff</li><li fr-original-style="" style="box-sizing: border-box;">Supervision methods</li><li fr-original-style="" style="box-sizing: border-box;">Management safeguards</li><li fr-original-style="" style="box-sizing: border-box;">Creating clear boundaries</li><li fr-original-style="" style="box-sizing: border-box;">Running effective staff meetings</li><li fr-original-style="" style="box-sizing: border-box;">Stress management</li><li fr-original-style="" style="box-sizing: border-box;">Conducting performance interviews.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course could be run as part of a training programme or could be delivered in house. It could be run as a stand-alone course or as part of a series of sessions on managing staff.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In-house courses</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is designed to be flexible so that it can accommodate the specific needs of a particular organisation or agency. It can look at particular aspects or issues relating to staff management, ensuring that there is a consistency of approach across the organisation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">To give you an understanding of your role in managing staff and volunteers</li><li fr-original-style="" style="box-sizing: border-box;">To recognise the importance of understanding people&rsquo;s motivation in working / volunteering for your organisation</li><li fr-original-style="" style="box-sizing: border-box;">To understand the management safeguards that you have to help you supervise staff and volunteers</li><li fr-original-style="" style="box-sizing: border-box;">To appreciate how to run a supervision session</li><li fr-original-style="" style="box-sizing: border-box;">To learn techniques for supervising the difficult member of staff.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">People working in the voluntary and community sector, for statutory agencies or in business. The course can be adapted to suit particular needs.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">From &pound;150 + travel costs.</p></article></div></header></header></header></header></header></header></header></header></header></header></header></header></header><div style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"><br fr-original-style="" style="box-sizing: border-box;"></div>

SAVO CIC

This half day course is designed to help relatively inexperienced managers and supervisors to manage their staff effectively.   The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it can be run as a day session and incorporate elements of the Managing the Difficult Staff member course. The course can concentrate on managing paid staff or (for voluntary and community sector organisations) can include aspects of supervising and supporting volunteers as well.

Supervising Staff

<h2>Facilitation Skills for Business Analysts: In-House Training</h2>
 <p>This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™).</p>
 <p>Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication</li>
 <li>Describe the facilitation skills that are most supportive of those intersections</li>
 <li>Improve your ability to apply these skills in the context of your business analyst functions</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>The role of the Business analyst (BA)</li> <li>An Introduction to the BABOK® Guide</li> <li>Business analyst roles and the product / project life cycle (PLC)</li> <li>Facilitation skills for the business analyst</li> </ul> <h3>The BABOK® Guide and Communication</h3> <ul> <li>An introduction to the communication process</li> <li>Addressing basic communications challenges</li> <li>Planning business analysis communication</li> <li>Communication and BABOK® Guide tasks</li> </ul> <h3>Targeted Elicitation Techniques</h3> <ul> <li>Synergy between communication and targeted elicitation techniques</li> <li>Preparing for elicitation</li> <li>Cornerstone targeted technique: interviews</li> <li>Other targeted elicitation techniques</li> <li>Related general communication skills</li> </ul> <h3>Group Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and group elicitation techniques</li> <li>Cornerstone group elicitation technique - requirements workshops</li> <li>Other group elicitation techniques</li> <li>Related general communication skills - meeting management best practices</li> <li>Related general communication skills - facilitating best practices</li> </ul> <h3>Process / Model-Based Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and process / model-based elicitation techniques</li> <li>Process / model-based elicitation techniques</li> <li>Related interpersonal skills - problem solving and decision making</li> </ul> <h3>Investigative Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and investigative elicitation techniques</li> <li>Cornerstone investigative elicitation technique - document analysis</li> <li>Other investigative elicitation techniques</li> <li>Summary of elicitation techniques by usage in the requirements process</li> </ul> <h3>Using Presentations, Structured Walkthroughs, and Influencing</h3> <ul> <li>Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks</li> <li>Cornerstone technique - structured walkthroughs</li> <li>General communication skill - presenting</li> <li>Related interpersonal skill - influencing</li> </ul> <h3>Special Facilitation Skills - Negotiating and Mediating</h3> <ul> <li>Negotiating</li> <li>Mediating</li> </ul>


                </section>

Facilitation Skills for Business Analysts: In-House Training

<h2>Facilitation Skills for Business Analysts</h2>
 <p>This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™).</p>
 <p>Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication</li>
 <li>Describe the facilitation skills that are most supportive of those intersections</li>
 <li>Improve your ability to apply these skills in the context of your business analyst functions</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>The role of the Business analyst (BA)</li> <li>An Introduction to the BABOK® Guide</li> <li>Business analyst roles and the product / project life cycle (PLC)</li> <li>Facilitation skills for the business analyst</li> </ul> <h3>The BABOK® Guide and Communication</h3> <ul> <li>An introduction to the communication process</li> <li>Addressing basic communications challenges</li> <li>Planning business analysis communication</li> <li>Communication and BABOK® Guide tasks</li> </ul> <h3>Targeted Elicitation Techniques</h3> <ul> <li>Synergy between communication and targeted elicitation techniques</li> <li>Preparing for elicitation</li> <li>Cornerstone targeted technique: interviews</li> <li>Other targeted elicitation techniques</li> <li>Related general communication skills</li> </ul> <h3>Group Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and group elicitation techniques</li> <li>Cornerstone group elicitation technique - requirements workshops</li> <li>Other group elicitation techniques</li> <li>Related general communication skills - meeting management best practices</li> <li>Related general communication skills - facilitating best practices</li> </ul> <h3>Process / Model-Based Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and process / model-based elicitation techniques</li> <li>Process / model-based elicitation techniques</li> <li>Related interpersonal skills - problem solving and decision making</li> </ul> <h3>Investigative Elicitation Techniques</h3> <ul> <li>Synergy between requirements communication and investigative elicitation techniques</li> <li>Cornerstone investigative elicitation technique - document analysis</li> <li>Other investigative elicitation techniques</li> <li>Summary of elicitation techniques by usage in the requirements process</li> </ul> <h3>Using Presentations, Structured Walkthroughs, and Influencing</h3> <ul> <li>Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks</li> <li>Cornerstone technique - structured walkthroughs</li> <li>General communication skill - presenting</li> <li>Related interpersonal skill - influencing</li> </ul> <h3>Special Facilitation Skills - Negotiating and Mediating</h3> <ul> <li>Negotiating</li> <li>Mediating</li> </ul>


                </section>

Facilitation Skills for Business Analysts

<p id="isPasted"><strong><span>Course Overview:</span></strong></p><p><span>The "An Understanding of Tracheostomy Care" course is designed to provide healthcare professionals and caregivers with comprehensive knowledge and practical skills necessary to provide safe and effective care for patients with tracheostomies. Tracheostomy care involves the management and maintenance of a surgical opening in the trachea to facilitate breathing, and it requires a specialised understanding to ensure the well-being of patients who rely on this artificial airway.</span></p><p><span><br /></span></p><p><span><strong>Course Duration</strong>: </span></p><p><span>1 day (6 hours)</span></p><p><span><br /></span></p><p><span><strong>Course Objectives:</strong></span></p><p><span>By the end of this course, participants will be able to:</span></p><p id="isPasted"><span>1. Understand how respiratory status is assessed</span></p><p><span>2. Understand the reason for a tracheostomy</span></p><p><span>3. Understand tracheostomy care</span></p><p><span>4. Understand how to respond to complications in tracheostomy care</span></p><p><span>5. Understand safety procedures for managing a tracheostomy</span></p><p><span><br /></span></p><p id="isPasted"><strong><span>Course Objectives:</span></strong></p><p><span>1. Recognise the importance of tracheostomy care: Understand the significance of proper tracheostomy care in maintaining airway patency, preventing complications, and promoting patient comfort.</span></p><p><span>2. Learn about different types of tracheostomies: Familiarise yourself with various types of tracheostomies, including temporary and permanent tracheostomies, and their indications.</span></p><p><span>3. Acquire skills in tracheostomy assessment and hygiene: Develop hands-on skills in assessing tracheostomy condition, maintaining hygiene, and changing dressings or inner cannulas when necessary.</span></p><p><span>4. Understand suctioning techniques: Learn proper suctioning techniques to clear secretions from the tracheostomy tube, ensuring proper airflow and minimising the risk of infection.</span></p><p><span>5. Address stoma care and dressing: Gain knowledge about stoma care, including cleaning, moisturising, and applying appropriate dressings to prevent irritation and infection.</span></p><p><span>6. Develop communication skills: Learn effective communication techniques to educate patients, caregivers, and family members about tracheostomy care, suctioning procedures, and potential complications.</span></p><p><span>7. Address potential tracheostomy-related complications: Recognise possible complications such as infection, tube displacement, and skin breakdown, and learn strategies to prevent and manage these issues.</span></p><p><span>8. Ethical considerations and patient-centered care: Explore ethical issues related to patient autonomy, informed consent, and providing care with empathy, respect, and dignity.</span></p><p><span><br /></span></p><p><span><strong>Assessment and Certification:</strong></span></p><p><span>Participants will undergo a practical skills assessment and a written examination to ensure their comprehension of the course material. Upon successful completion, participants will receive a certification of completion for "An Understanding of Tracheostomy Care."</span></p><p id="isPasted"><span><strong>Note: This course overview is a general guideline and can be customised to suit specific local requirements and preferences, therefore, we recommend that you contact us to discuss your requirements prior to making a booking.</strong></span></p>

Guardian Angels Training

Gain comprehensive knowledge and practical skills to provide safe and effective care for tracheostomy patients with our "Understanding Tracheostomy Care" course. Learn the management and maintenance of surgical openings in the trachea to facilitate breathing.

An Understanding of Tracheostomy Care

Redhill

<h3><b>DWDM training course description</b></h3>
      <p>A concise overview of Wave Division Multiplexing (WDM) with both Coarse Wave Division Multiplexing (CWDM) and Dense Wave Division Multiplexing (DWDM) being covered. The course starts with a review of the relevant elements of fibre transmission and multiplexing before then studying WDM components and architectures. Reliability, resilience and management are then followed by WDM services and futures.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
   <li>Explain the benefits of WDM.</li>
              <li>Describe Dispersion and four way mixing.</li>
              <li>Describe the different WDM equipment components.</li>
              <li>Describe different WDM architectures.</li>
					<li>Explain How DWDM works.</li>
				
                  </ul>
        <h5>
        <b>DWDM training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with CWDM/DWDM.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Telecommunications Introduction</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>DWDM training course contents</b></h3>
      <ul>
				<li>Fibre communications review </li><p>
Optical transmission, Fibre characteristics, Fibre component parts. Multi Mode Fibre (MMF). Single Mode Fibre (SMF). Fibre connections. Lasers. Attenuations, dispersion, optical signal noise ratios (OSNR) and their effects. Channel Spacing and Signal Direction. Limiting factors to single wavelength.

</p><li>WDM overview </li><p>
Multiplexing, TDM, WDM benefits. WDM standards. CWDM vs. DWDM. Four Wave Mixing (FWM). Impact and countermeasures to FWM on WDM.

</p><li>CWDM </li><p>
ITU G.694.2, channels, channel spacing.

</p><li>DWDM </li><p>
ITU G.694.1, channels, channel spacing.

</p><li>WDM Equipment Components </li><p>
Equipment components and building blocks. Optical Terminal Multiplexers (OTM). Optical Add/Drop Multiplexers (OADM). Adding versus dropping. Optical Amplifiers. Erbium Doped Fibre Amplifiers (EDFA). Transponders and Combiners. WDM/DWDM Hubs. Optical and Electrical Cross Connects (OXCs/DXCs). Types of Cross Connects (Transparent/Opaque). Advantages and disadvantages of various Optical cross connects.

</p><li>WDM Architectures </li><p>
WDM network sections. Point-to-Point, Optical switches, mesh, ring and star topology. Example of combined WDM and other technology network. Wavelength converting transponders, 1R, 2R, 3R.

</p><li>Protection for WDM </li><p>
Sub 50ms failover. Equipment protection. Card protection. Y cable, Splitter protection. Far end laser control. Line protection. OMSP 1+1, OMSP 1:1, OMSP 1: N. Self healing optical ring. Sub Network Connection Protection (SNCP). Automatically Switched Optical Networks (ASON).

</p><li>WDM Management Options </li><p>
In band management. Out of band management. The Optical Supervisory Channel (OSC). OSC capabilities.

</p><li>WDM services </li><p>
WDM Access. Bit rates, Transparent Networks. Modulation, DQPSK. SDH over WDM. Migrating from SDH to DWDM. Ethernet over WDM, IP over WDM.

</p><li>Optical Transport Networks </li><p>
G.709, 'digital wrapper', Optical Channel Payload Unit (OPU), Optical Channel Transport Unit ( OTU), Optical Channel Data Unit (ODU). OTU1, OTU2, OTU3, OTU4.

</p><li>WDM Futures </li><p>
All optical amplification, Raman amplification, distributed, lumped. Bit rates. Solitons. Coherent technologies.</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Essential DWDM

<h2>Portfolio, Programme, and Project Offices (P3O®) Practitioner: In-House Training</h2>
<p>P3O® is the AXELOS standard for the design of decision-making processes regarding changes in organizations. P3O provides a guideline for the design of portfolio, programme, and project offices in organizations.</p>
<p>The P3O Practitioner Course is an interactive learning experience. The P3O Practitioner-level content provides you with sufficient knowledge and understanding of the P3O guidance to design, implement, manage or work within any component office of a P3O model. It enables participants to successfully complete the associated P30 Practitioner exam and achieve the qualification.</p>
<p>In this course, you will be prepared to successfully attempt the P3O Practitioner exam and learn how to implement or re-energize a P3O model in their own organization.</p><h3>What you will Learn</h3>
 <p>At the end of the P3O Practitioner course, you will be able to:</p>
 <ul>
 <li>Define a business case to get senior management approval for P3O</li>
 <li>Build a right P3O model to adapt to the organization's needs, taking account of the organization's size and portfolio, programme and project management maturity</li>
 <li>Identify the elements, roles, and functions deployed in a generalized P3O model</li>
 <li>Use tools and techniques in running the P3O and advising those who shape the portfolio of programmes and projects</li>
 </ul><section>
                    <h3>Introduction to P3O</h3><ol><br /><li>What is the purpose of P3O?</li><li>Definitions</li><li>What are P3Os?</li><li>Portfolio, programme, and project lifecycles</li><li>Governance and the P3O</li></ol><br /><h3>Designing a P3O Model</h3><ol><br /><li>Factors that affect the design</li><li>Design considerations</li><li>What functions and services should the P3O offer?</li><li>Roles and responsibilities</li><li>Sizing and tailoring of the P3O model</li></ol><br /><h3>Why have a P3O?</h3><ol><br /><li>How a P3O adds value</li><li>Maximizing that value</li><li>Getting investment for the P3O</li><li>Overcoming common barriers</li><li>Timescales</li></ol><br /><h3>Why have a P3O (Extension)?</h3><ol><br /><li>The P3O Business Case</li><li>The P3O Model Blueprint</li><li>Vision Statement</li><li>Demonstrating the Value</li><li>KPIs</li><li>The Benefits of Claimed Capabilities</li><li>Benefit Realisation and Strategic Objectives</li><li>Benefit Profile</li></ol><br /><h3>How to Implement or Re-Energize a P3O</h3><ol><br /><li>Implementation lifecycle for a permanent P3O</li><li>Identify</li><li>Define</li><li>Deliver</li><li>Close</li></ol><br /><h3>Implementation lifecycle for a temporary programme or project office</h3><ol><br /><li>Organizational context</li><li>Definition and implementation</li><li>Running</li><li>Closing</li><li>Recycling</li></ol><br /><h3>How to operate a P3O</h3><ol><br /><li>Overview of tools and techniques</li><li>Benefits of using standard tools and techniques</li><li>Critical success factors</li><li>P3O tools</li><li>P3O techniques</li></ol>


                </section>

Portfolio, Programs, & Project Offices Practitioner: In-House

<h2>Portfolio, Programme, and Project Offices (P3O®) Practitioner</h2>
<p>P3O® is the AXELOS standard for the design of decision-making processes regarding changes in organizations. P3O provides a guideline for the design of portfolio, programme, and project offices in organizations.</p>
<p>The P3O Practitioner Course is an interactive learning experience. The P3O Practitioner-level content provides you with sufficient knowledge and understanding of the P3O guidance to design, implement, manage or work within any component office of a P3O model. It enables participants to successfully complete the associated P30 Practitioner exam and achieve the qualification.</p>
<p>In this course, you will be prepared to successfully attempt the P3O Practitioner exam and learn how to implement or re-energize a P3O model in their own organization.</p><h3>What you will Learn</h3>
<p>At the end of the P3O Practitioner course, you will be able to:</p>
<ul>
<li>Define a business case to get senior management approval for P3O</li>
<li>Build a right P3O model to adapt to the organization's needs, taking account of the organization's size and portfolio, programme and project management maturity</li>
<li>Identify the elements, roles, and functions deployed in a generalized P3O model</li>
<li>Use tools and techniques in running the P3O and advising those who shape the portfolio of programmes and projects</li>
</ul><section>
                    <h3>Introduction to P3O</h3><ol><br /><li>What is the purpose of P3O?</li><li>Definitions</li><li>What are P3Os?</li><li>Portfolio, programme, and project lifecycles</li><li>Governance and the P3O</li></ol><br /><h3>Designing a P3O Model</h3><ol><br /><li>Factors that affect the design</li><li>Design considerations</li><li>What functions and services should the P3O offer?</li><li>Roles and responsibilities</li><li>Sizing and tailoring of the P3O model</li></ol><br /><h3>Why have a P3O?</h3><ol><br /><li>How a P3O adds value</li><li>Maximizing that value</li><li>Getting investment for the P3O</li><li>Overcoming common barriers</li><li>Timescales</li></ol><br /><h3>Why have a P3O (Extension)?</h3><ol><br /><li>The P3O Business Case</li><li>The P3O Model Blueprint</li><li>Vision Statement</li><li>Demonstrating the Value</li><li>KPIs</li><li>The Benefits of Claimed Capabilities</li><li>Benefit Realisation and Strategic Objectives</li><li>Benefit Profile</li></ol><br /><h3>How to Implement or Re-Energize a P3O</h3><ol><br /><li>Implementation lifecycle for a permanent P3O</li><li>Identify</li><li>Define</li><li>Deliver</li><li>Close</li></ol><br /><h3>Implementation lifecycle for a temporary programme or project office</h3><ol><br /><li>Organizational context</li><li>Definition and implementation</li><li>Running</li><li>Closing</li><li>Recycling</li></ol><br /><h3>How to operate a P3O</h3><ol><br /><li>Overview of tools and techniques</li><li>Benefits of using standard tools and techniques</li><li>Critical success factors</li><li>P3O tools</li><li>P3O techniques</li></ol>


                </section>

Portfolio, Programs, & Project Offices (P3O) Practitioner

<h2>Project Leadership Skills (In-Person)</h2>
 <p>To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict.</p>
 <p>This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges.</p>
 <p>Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable.</p>
 <p>Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives.</p><h3>What you will Learn</h3>
 <p>At the end of this course, you will be able to:</p>
 <ul>
 <li>Explain the importance of vision in driving motivation and engagement</li>
 <li>Apply science-based research to better motivate those around you</li>
 <li>Strategically leverage both personal and positional power to achieve positive project results</li>
 <li>Determine influencing and networking strategies needed for personal growth</li>
 <li>Identify ways to problem solve communication challenges when others have different personality styles</li>
 <li>Connect stakeholder expectations to project success criteria</li>
 <li>Assess key stakeholders across various dimensions of complexity</li>
 <li>Apply the four rules of principled negotiation to a real-life conflict situation</li>
 <li>Recognize key aspects of a physiological response to conflict</li>
 <li>Utilize selected tools and techniques to 'defuse' an emotional situation</li>
 <li>Leverage various strategies and tactics to successfully deal with ambiguity at work</li>
 </ul><section>
                    <h3>Getting Started / Foundation Concepts</h3>
 <ul>
 <li>Introductions</li>
 <li>Course structure, goals, and objectives</li>
 <li>Beginning a personal action plan</li>
 </ul>
 <h3>Managing Vision and Purpose / Motivating Others</h3>
 <ul>
 <li>Communicating and aligning around vision</li>
 <li>Tying the present to the future</li>
 <li>The importance of purpose</li>
 <li>The art and science of motivation</li>
 </ul>
 <h3>Networking and Influencing</h3>
 <ul>
 <li>Positive politics and project success</li>
 <li>Types of power within organizations</li>
 <li>Power and influence</li>
 <li>Networking best practices</li>
 </ul>
 <h3>Communication</h3>
 <ul>
 <li>The medium and the message</li>
 <li>Personality and communication styles</li>
 <li>Communication challenges</li>
 </ul>
 <h3>Stakeholder Management and Negotiation</h3>
 <ul>
 <li>Identifying stakeholders</li>
 <li>Analyzing stakeholders</li>
 <li>Negotiation basics</li>
 <li>Principled negotiation</li>
 </ul>
 <p>Conflict Management</p>
 <ul>
 <li>Dynamics of conflict</li>
 <li>The anatomy of conflict</li>
 <li>Conflict management approaches and tools</li>
 <li>Dealing with ambiguity</li>
 </ul>


                </section>

Project Leadership Skills (In-Person)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate.</p><p></p><p></p><p>This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.</p><p></p>Prerequisites<p>Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations.</p></div><div id="course-pills-2"><h3>1 - Configure Microsoft Entra ID</h3> <ul> <li>Describe Microsoft Entra ID benefits and features</li> <li>Describe Microsoft Entra concepts</li> <li>Compare Active Directory Domain Services to Microsoft Entra ID</li> <li>Select Microsoft Entra editions</li> <li>Implement Microsoft Entra join</li> <li>Implement Microsoft Entra self-service password reset</li> </ul> <h3>2 - Configure user and group accounts</h3> <ul> <li>Create user accounts</li> <li>Manage user accounts</li> <li>Create bulk user accounts</li> <li>Create group accounts</li> <li>Create administrative units</li> </ul> <h3>3 - Configure subscriptions</h3> <ul> <li>Identify Azure regions</li> <li>Implement Azure subscriptions</li> <li>Obtain an Azure subscription</li> <li>Identify Azure subscription usage</li> <li>Implement Microsoft Cost Management</li> <li>Apply resource tagging</li> <li>Apply cost savings</li> </ul> <h3>4 - Configure Azure Policy</h3> <ul> <li>Create management groups</li> <li>Implement Azure policies</li> <li>Create Azure policies</li> <li>Create policy definitions</li> <li>Create an initiative definition</li> <li>Scope the initiative definition</li> <li>Determine compliance</li> </ul> <h3>5 - Configure role-based access control</h3> <ul> <li>Implement role-based access control</li> <li>Create a role definition</li> <li>Create a role assignment</li> <li>Compare Azure roles to Microsoft Entra roles</li> <li>Apply role-based access control</li> <li>Review fundamental Azure RBAC roles</li> </ul> <h3>6 - Configure Azure resources with tools</h3> <ul> <li>Use the Azure portal</li> <li>Use Azure Cloud Shell</li> <li>Use Azure PowerShell</li> <li>Use Azure CLI</li> </ul> <h3>7 - Use Azure Resource Manager</h3> <ul> <li>Review Azure Resource Manager benefits</li> <li>Review Azure resource terminology</li> <li>Create resource groups</li> <li>Create Azure Resource Manager locks</li> <li>Reorganize Azure resources</li> <li>Remove resources and resource groups</li> <li>Determine resource limits</li> </ul> <h3>8 - Configure resources with Azure Resource Manager templates</h3> <ul> <li>Review Azure Resource Manager template advantages</li> <li>Explore the Azure Resource Manager template schema</li> <li>Explore the Azure Resource Manager template parameters</li> <li>Consider Bicep templates</li> <li>Review QuickStart templates</li> </ul> <h3>9 - Configure virtual networks</h3> <ul> <li>Plan virtual networks</li> <li>Create subnets</li> <li>Create virtual networks</li> <li>Plan IP addressing</li> <li>Create public IP addressing</li> <li>Associate public IP addresses</li> <li>Allocate or assign private IP addresses</li> </ul> <h3>10 - Configure network security groups</h3> <ul> <li>Implement network security groups</li> <li>Determine network security group rules</li> <li>Determine network security group effective rules</li> <li>Create network security group rules</li> <li>Implement application security groups</li> </ul> <h3>11 - Configure Azure DNS</h3> <ul> <li>Identify domains and custom domains</li> <li>Verify custom domain names</li> <li>Create Azure DNS zones</li> <li>Delegate DNS domains</li> <li>Add DNS record sets</li> <li>Plan for Azure Private DNS zones</li> <li>Review Azure Private DNS zone scenarios</li> </ul> <h3>12 - Configure Azure Virtual Network peering</h3> <ul> <li>Determine Azure Virtual Network peering uses</li> <li>Determine gateway transit and connectivity</li> <li>Create virtual network peering</li> <li>Extend peering with user-defined routes and service chaining</li> </ul> <h3>13 - Configure network routing and endpoints</h3> <ul> <li>Review system routes</li> <li>Identify user-defined routes</li> <li>Determine service endpoint uses</li> <li>Determine service endpoint services</li> <li>Identify private link uses</li> </ul> <h3>14 - Configure Azure Load Balancer</h3> <ul> <li>Determine Azure Load Balancer uses</li> <li>Implement a public load balancer</li> <li>Implement an internal load balancer</li> <li>Determine load balancer SKUs</li> <li>Create back-end pools</li> <li>Create health probes</li> <li>Create load balancer rules</li> </ul> <h3>15 - Configure Azure Application Gateway</h3> <ul> <li>Implement Azure Application Gateway</li> <li>Determine Azure Application Gateway routing</li> <li>Configure Azure Application Gateway components</li> </ul> <h3>16 - Configure storage accounts</h3> <ul> <li>Implement Azure Storage</li> <li>Explore Azure Storage services</li> <li>Determine storage account types</li> <li>Determine replication strategies</li> <li>Access storage</li> <li>Secure storage endpoints</li> </ul> <h3>17 - Configure Azure Blob Storage</h3> <ul> <li>Implement Azure Blob Storage</li> <li>Create blob containers</li> <li>Assign blob access tiers</li> <li>Add blob lifecycle management rules</li> <li>Determine blob object replication</li> <li>Upload blobs</li> <li>Determine Blob Storage pricing</li> </ul> <h3>18 - Configure Azure Storage security</h3> <ul> <li>Review Azure Storage security strategies</li> <li>Create shared access signatures</li> <li>Identify URI and SAS parameters</li> <li>Determine Azure Storage encryption</li> <li>Create customer-managed keys</li> <li>Apply Azure Storage security best practices</li> </ul> <h3>19 - Configure Azure Files and Azure File Sync</h3> <ul> <li>Compare storage for file shares and blob data</li> <li>Manage Azure file shares</li> <li>Create file share snapshots</li> <li>Implement Azure File Sync</li> <li>Identify Azure File Sync components</li> <li>Deploy Azure File Sync</li> </ul> <h3>20 - Configure Azure Storage with tools</h3> <ul> <li>Use Azure Storage Explorer</li> <li>Use the Azure Import/Export service</li> <li>Use the WAImportExport tool</li> <li>Use the AzCopy tool</li> </ul> <h3>21 - Configure virtual machines</h3> <ul> <li>Review cloud services responsibilities</li> <li>Plan virtual machines</li> <li>Determine virtual machine sizing</li> <li>Determine virtual machine storage</li> <li>Create virtual machines in the Azure portal</li> <li>Connect to virtual machines</li> </ul> <h3>22 - Configure virtual machine availability</h3> <ul> <li>Plan for maintenance and downtime</li> <li>Create availability sets</li> <li>Review update domains and fault domains</li> <li>Review availability zones</li> <li>Compare vertical and horizontal scaling</li> <li>Implement Azure Virtual Machine Scale Sets</li> <li>Create Virtual Machine Scale Sets</li> <li>Implement autoscale</li> <li>Configure autoscale</li> </ul> <h3>23 - Configure Azure App Service plans</h3> <ul> <li>Implement Azure App Service plans</li> <li>Determine Azure App Service plan pricing</li> <li>Scale up and scale out Azure App Service</li> <li>Configure Azure App Service autoscale</li> </ul> <h3>24 - Configure Azure App Service</h3> <ul> <li>Implement Azure App Service</li> <li>Create an app with App Service</li> <li>Explore continuous integration and deployment</li> <li>Create deployment slots</li> <li>Add deployment slots</li> <li>Secure your App Service app</li> <li>Create custom domain names</li> <li>Back up and restore your App Service app</li> <li>Use Azure Application Insights</li> </ul> <h3>25 - Configure Azure Container Instances</h3> <ul> <li>Compare containers to virtual machines</li> <li>Review Azure Container Instances</li> <li>Implement container groups</li> <li>Review the Docker platform</li> </ul> <h3>26 - Configure file and folder backups</h3> <ul> <li>Describe Azure Backup benefits</li> <li>Implement Backup Center for Azure Backup</li> <li>Configure Azure Recovery Services vault backup options</li> <li>Use the Microsoft Azure Recovery Services (MARS) agent</li> <li>Configure on-premises file and folder backups</li> </ul> <h3>27 - Configure virtual machine backups</h3> <ul> <li>Explore options to protect virtual machine data</li> <li>Create virtual machine snapshots in Azure Backup</li> <li>Set up Azure Recovery Services vault backup options</li> <li>Back up your virtual machines</li> <li>Restore your virtual machines</li> <li>Implement System Center DPM and Azure Backup Server</li> <li>Compare the MARS agent and Azure Backup Server</li> <li>Implement soft delete for your virtual machines</li> <li>Implement Azure Site Recovery</li> </ul> <h3>28 - Configure Azure Monitor</h3> <ul> <li>Describe Azure Monitor key capabilities</li> <li>Describe Azure Monitor components</li> <li>Define metrics and logs</li> <li>Identify monitoring data and tiers</li> <li>Describe activity log events</li> <li>Query the activity log</li> </ul> <h3>29 - Configure Azure alerts</h3> <ul> <li>Describe Azure Monitor alerts</li> <li>Manage Azure Monitor alerts</li> <li>Create alert rules</li> <li>Create action groups</li> </ul> <h3>30 - Configure Log Analytics</h3> <ul> <li>Determine Log Analytics uses</li> <li>Create a Log Analytics workspace</li> <li>Create Kusto (KQL) queries</li> <li>Structure Log Analytics queries</li> </ul> <h3>31 - Configure Network Watcher</h3> <ul> <li>Describe Azure Network Watcher features</li> <li>Review IP flow verify diagnostics</li> <li>Review next hop diagnostics</li> <li>Visualize the network topology</li> </ul></div>

Nexus Human

Microsoft AZ-900

Microsoft Virtual Academy (MVA)

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

AZ-104T00 Microsoft Azure Administrator

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is an IT, facilities or data centre operations professional working in and around the data centre and having the responsibility to achieve and improve high-availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Understand the design life cycle of data centres and the stages involved? Discuss the data centre requirements in great level of detail with vendors, suppliers and contractors to ensure that these requirements are met? Validate design plans, quotes and offers proposed by vendors/contractors? Understand redundancy levels for both the data centre design/setup and maintenance? Understand the various building considerations such as bullet proofing, mitigation of seismic activity, fire ratings and thermal stability? Understand how to install a raised floor that meets requirements, avoiding misalignment, level differences and leakage? Understand how to read a Single Line Electrical Diagram to identify and avoid the most common design issues? Choose the correct UPS and parallel configuration, learn and avoid classic parallel installation mistakes? Understand how to calculate battery banks, validate offered configurations to ensure they meet requirements? Understand what distance to keep to avoid EMF issues for human safety and equipment disturbances? Understand the fundamental cooling setup, CFM, Delta-T and other important factors? Understand contamination factors and limitations? Understand full details of fire suppression options, how to calculate gas content and verify installations? Understand how to measure data centre energy efficiency and how to improve it</p><p>The course will bring participants to the level of a suitable sparring partner with suppliers. They will be able to verify offers provided by vendors for correctness, effectiveness and efficiency.</p></div><div id="course-pills-2"><h4>Data Centre Design/Life Cycle Overview</h4><ul><li>Overview of the phases of a data centre life cycle<br />Planning, re-alignment and continuous improvement</li></ul><h4>Standards and Rating Level Definitions</h4><ul><li>Rating level history<br />Difference between Uptime and TIA-942<br />Rating level definitions<br />Redundancy options (N+1), 2N, 2(N+1)<br />Concurrent Maintainability/Compartmentalisation<br />Example configurations<br />Substation and feed requirements<br />Maintenance options<br />Operational processes guidelines/standards<br />Skill development</li></ul><h4>Building Considerations</h4><ul><li>Building location considerations<br />Floor and hanging loads requirements<br />Fire rating for walls and glass<br />Blast protection<br />Bullet proofing<br />Forced entry protection</li></ul><h4>Advanced Raised Floor &amp; Suspended Ceiling</h4><ul><li>Raised floor installation guidelines<br />Techniques to install a proper and leveled raised access floor<br />Common mistakes<br />Choosing the right tiles and their locations<br />Seismic-mitigating floor constructions<br />Choosing the correct suspended ceiling</li></ul><h4>Advanced Power</h4><ul><li>Power infrastructure layout;<br />Formulas which you should know for the data centre<br />Single Line Electrical diagrams; how to read to ensure key components are present for protection<br />Over current protection devices (MCB/MCCB/VCB/ACB/Fuses) definitions and what to use where<br />Earth Leakage devices (RCB/RCD/ELCB/GFCI/ALCI/RCBO), definitions and what to use where<br />Sizing of protective components<br />Lightning strikes and surge protection devices (TVSS/SPD), how they operate, where to use and how to install<br />Power cabling and cable run considerations<br />PDU/DB setup and minimum requirements<br /><br />Generators;<br />Generator types: Standy/Prime/Continuous<br />Component make up and functions<br />Fuel storage and calculation<br />Paralleling of gen-sets<br />Generator room/area requirements<br /><br />UPS Systems;<br />Required specifications for UPS systems<br />How to read data sheets and select the correct UPS<br />Requirements for parallel configurations and avoid pitfalls such as single point of failures<br />How parallel installation should be done, classic mistakes made by installers and how to avoid these<br /><br />Harmonic Filters;<br />Active/Passive filters and their application<br /><br />Battery Banks;<br />Battery bank terminology<br />Designing battery banks, how to calculate, and double check the battery bank to be installed<br />Battery charging pitfalls and ensuring the right charger is being installed and used<br />Using parallel battery banks; how to properly install them, limitations and risks when using batteries in parallel<br />How to test batteries correctly and make decisions on cell/block or string replacement<br />Battery casing choices; ABS, V0, V1, V2<br />Alternative energy storage; flywheel, re-usable cell, compressed air UPS, etc.</li></ul><h4>Advanced Electro Magnetic Fields</h4><ul><li>Sources of EMF<br />Difference between single, three phase and bus-bar EMF<br />Options available to measure EMF and how to interpret the results from single-axes and composite measurements<br />Guidance on safe distance for equipment and humans<br />Calculation of EMF attenuation factor for shielding material permeability and saturation factors</li></ul><h4>Advanced Cooling</h4><ul><li>Important definitions; dry-bulb, wet-bulb, dew-point, RH, sensible and latent heat<br />Psychometric chart and ASHRAE recommendations<br />Environmental class definitions and thermal specifications<br />Temperature/humidity measurements guideline<br />Heat dissipation methods<br />Altitude impact on temperature intake to ICT equipment<br />Floor plan setup for effective cooling<br />Differences in tile surface and supporting structure and the air-flow performance impact<br />Rack door construction and the flow performance impact<br />Equipment Delta-T and its impact<br />Optimising air flow<br />Thermal units conversions<br />Calculations for air volume displacement (CFM/CMH)<br />Cooling capacity calculations<br />Air-conditioning selection<br />De- / humidifying options<br />Air conditioning efficiency<br />SHR impact on cost saving<br />Efficiency indicator<br />New cooling principle and techniques (Submerged, VSD/VRF/ECF/water- and air side economisers)<br />Redundancy guidelines for air-conditioners avoiding classic misconceptions and mistakes for meeting ANSI/TIA-942 compliant designs<br />Installation requirements<br />Connections to fire panel and EPO<br />Commissioning of air conditioners<br />Set points and calibration<br />CFD (Computational Fluid Dynamics)</li></ul><h4>Advanced Fire Protection</h4><ul><li>The fire triangle and elements to stop a fire<br />Detection systems in detail (VESDA, VIEW, smoke sensors)<br />Considerations for installation of sensors<br />Proper testing of smoke sensors<br />Water based systems i.e. deluge, wet-pipe, dry-pipe, pre-action and why most of them don't work and how to detect this<br />Details on Inert and Halocarbon systems and how to select the correct system for your data centre<br />How to calculate the gas content ensuring the appropriate level is installed to suppress the fire including safety considerations<br />Other requirements for gas systems such as release times, hold times, pipe install requirements and other important factors<br />Requirements for the fire detection panel<br />Installation verification, methods, what to check and how<br />New advanced fire suppression technologies</li></ul><h4>Design and Install Scalable Networking Cabling System</h4><ul><li>ANSI/TIA942 cabling structure topology<br />ToR, EoR Design<br />Intelligent patching systems<br />Installation best practice such as routing, bending radius, separation from power, containment fill ratio, fiber link loss calculator, bonding and grounding requirement<br />Standard for telecommunications labeling and administration</li></ul><h4>Environmental Specifications and Contamination Control</h4><ul><li>Acoustic noise effects, regulations, specifications and limits<br />Data centre contaminations and classifications<br />Measurements, standards and limits<br />Preventive measures and avoidance</li></ul><h4>Data Centre Efficiency</h4><ul><li>Business drivers to go Green<br />High-availability or Green?<br />Green guidelines and standards<br />How to measure it and what are acceptable numbers compared to the general industry<br />PUE classes defined by Green Grid and issues with PUE<br />Techniques for saving energy in all parts of the data centre i.e. application/system level, cooling, power distribution</li></ul><h4>Mock Exam</h4><h4>EXAM: Certified Data Centre Specialist</h4></div>

Service Design Courses (SDC)

IT Certifications

Construction Design & Management (CDM)

Certificate of Business Continuity Programme (CBCI)

Certified in Data Protection (CDP)

Electrical Design

Certified Data Centre Specialist (CDCS)

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Action has not only been taken against solicitors, but also other individuals who are not regulated by the SRA, whose breaches were so serious that the SRA felt compelled to take action.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">As all SRA enforcement action, from rebukes to fines, is published by the SRA, the potential financial and reputational impact upon firms may be felt by all staff, regardless of whether they had any direct involvement with the non-compliance.</span></p><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course will cover the following to assist support staff in understanding the fundamental aspects of AML.</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The basics of what AML is</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In scope / not in scope work for AML</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">POCA / TA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">PCPs - CDD &amp; EDD</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Clients</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risks &ndash; what could raise a risk?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting to the MLRO / MLCO</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tipping off</li></ul></span><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for support staff or legal practitioners wanting to understand the basics of AML.</span></p></span><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
Action has not only been taken against solicitors, but also other individuals who are not regulated by the SRA, whose breaches were so serious that the SRA felt compelled to take action. 
As all SRA enforcement action, from rebukes to fines, is published by the SRA, the potential financial and reputational impact upon firms may be felt by all staff, regardless of whether they had any direct involvement with the non-compliance.
This course will cover the following to assist support staff in understanding the fundamental aspects of AML.
The basics of what AML is
In scope / not in scope work for AML
POCA / TA
PCPs - CDD & EDD
Clients
Risks – what could raise a risk?
Reporting to the MLRO / MLCO
Tipping off
Target Audience
The online course is suitable for support staff or legal practitioners wanting to understand the basics of AML.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Anti-Money Laundering (AML)

Anti-Money Laundering (AML) Training For Support Staff Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Attention: This course is delivered over 2 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you&#39;re interested in the same course but delivered over 1 full day, please click&nbsp;</span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><a href="https://www.ask-sonia.com/training/other-brcgs-courses/gluten-free-auditor" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">here</u></a></span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">. Thank you.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">This training course has been designed for auditors to help gain an appreciation of celiac disease and non-celiac gluten sensitivity, understand the Gluten-Free Certification Program Global Standard requirements and to provide guidance on auditing a Gluten-Free Management System. Training for Issue 4 is now available and is a mandatory requirement for all Gluten-Free Certification Program certified auditors.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Auditors should have a minimum of 5 years&rsquo; experience in auditing food safety/ quality systems. This may include internal, 2nd party and 3rd party auditing. Must have valid lead auditor training certificate for any FSMS standard.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Assessment: 50 question exam (pass mark 75%)</p><h4 style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">At the end of this course, you will be able to:</h4><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify key objective evidence required to determine compliance with the Gluten-Free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Correctly complete auditor documentation.</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to effectively communicate a clear &ldquo;snap-shot&rdquo; regarding the operation and the levels of conformity.</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Recall GMPs relating to gluten management</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">List the individual components that make up the Gluten-free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify different gluten controls that must be implemented as part of a gluten-free management system</li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(243, 121, 52);">Note: This course is proposed as either 1 full day, or 2x half-days. Please carefully review the date &amp; time options before confirming your booking.</span></div>

Ask Sonia Limited

Food Safety

Auditor

Official BRCGS Gluten-Free Issue 4 for Auditors course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Gluten-Free Issue 4 for Auditors (2 Half-Day Sessions)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Attention: This course is delivered over 2 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you&#39;re interested in the same course but delivered over 1 full day, please click&nbsp;</span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><a href="https://www.ask-sonia.com/training/other-brcgs-courses/gluten-free-sites" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">here</u></a></span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">. Thank you.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">This training course has been designed for new or existing Gluten-Free Certification Program customers to help gain an appreciation of celiac disease and non-celiac gluten sensitivity, understand the Gluten-Free Certification Program Global Standard requirements and to provide guidance on implementing a preventative, risk-based Gluten-Free Management System.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This training will also explain the process that a business will need to follow in order to become a certified Gluten-Free site.</p><h4 style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">Key learning objectives:</h4><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify the impact that celiac disease has on individuals and demonstrate an understanding of why the food industry is required to manage gluten</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Explain the concept of cross contact and the potential for cross contact in a food production process</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Outline key legal requirements relating to gluten-free labelling</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify different gluten controls that must be implemented as part of a gluten-free management system</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Outline the importance of prerequisite programs in safeguarding a gluten-free site</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Describe the process for obtaining certification to the Gluten-free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand the protocol for audits to the Standard</li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(243, 121, 52);">Note: This course is proposed as either 1x full day, or 2x half-days. Please carefully review the date &amp; time options before confirming your booking.</span></div>

Official BRCGS Gluten-Free Issue 4 for Sites course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Gluten-Free Issue 4 for Sites (2 Half-Day Sessions)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course is part of the <a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Professional recognition programme</a>.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, you will:</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Understand the roles and responsibilities of auditors</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to plan and conduct an internal audit</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Know how to write concise, accurate and factual audit reports</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to undertake audit follow-up activities</p></li></ul>

This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.
You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.
This course is part of the BRCGS Professional recognition programme. 
At the end of the course, you will:
Understand the roles and responsibilities of auditors
Be able to plan and conduct an internal audit
Know how to write concise, accurate and factual audit reports
Be able to undertake audit follow-up activities

Internal Auditing

HACCP

Official BRCGS Product Safety Management course: Internal Auditor
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Internal Auditor (2 Days)

<div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(57, 54, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(57, 54, 79);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms.</strong></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please note: this course is for health care professionals &nbsp;or those working in Primary Care. It is not open to Beauticians unless you are a registered healthcare professional. If in doubt- please&nbsp;email&nbsp;annie at <a href="mailto:training@anniebarr.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">training@anniebarr.com</a>&nbsp;or phone +44 7500048222</strong></p></div></div><div fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style="color: rgb(57, 54, 79);">About this event</h2><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60);">Course Introduction</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course concentrates on B12 deficiency, symptoms, treatments and management.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of &nbsp;pernicious anaemia. &nbsp;This course is interactive and we include case studies and discuss issues regarding diagnostic testing.&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is &nbsp;very interactive.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">AIMS AND OBJECTIVES</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the need for accountability and responsibility in relation to role development</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate an understanding of safe practice</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe the signs and symptoms of pernicious anaemia</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe pernicious anaemia and its impact on patients</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Fully understand the principles, and practice B12 deficiency and B12 injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the importance of safety issues related to giving injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the law relating to role and function of the HCA and prescribing.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe why patients require B12 injections</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Be able to correctly identify anatomical sites for injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate correct administration techniques</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate how to correctly dispose of waste</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate correct infection control procedures and use of PPE</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe when patients require referral and understand the importance of referral using correct clinical pathways</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate an understanding of anaphylaxis and emergency procedures</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the need for correct prescribing procedures</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Be able to document consultations following your organisations procedures</p></li></ul></li></ul></li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">COURSE CONTENTS</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Role and responsibilities</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Accountability guidelines and requirements</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Pernicious anaemia&nbsp;</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Blood- function</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">B12 &nbsp;Deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Risk factors/groups</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Causes of B12 deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Diagnosis and reference ranges, testing</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Protocols and guidelines</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Factors affecting B12 diagnosis and treatment</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Factors affecting absorption</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">B12 injections and common side effects</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Could it be B12 Deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Supplements</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Side effects and management including ADR&rsquo;s</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Contraindications and Precautions</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Correct Administration and techniques including practical session</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Injection sites</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Legal Issues including consent</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Prescribing and Patient Specific Directions</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">What to record</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Storage</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Disposal of injections/waste</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Infection control</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Needle stick injuries</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Competence and supervised practice</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Policies and procedures</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Facts and Figures</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Setting up and running a clinic</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Insurance/indemnity</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Research/evidence base and resources<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p></li></ul></ul></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Please note Anaphylaxis&nbsp;is not covered on this course, however we do run a separate Anaphylaxis&nbsp;1hr training course, which takes place at the end of this B12 webinar. If you wish to do the 1 hr Anaphylaxis&nbsp;also, you should book onto BOTH courses.</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">WHO SHOULD ATTEND?</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">HCAs</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Nurses</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Doctors</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Pharmacists</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency</p></li></ul></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">AB Health Group awards CPD points / certificate of attendance for each course. &nbsp;If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. &nbsp;The charge for the certificate including postage is &pound;30.</p></div>

Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms.
Please note: this course is for health care professionals or those working in Primary Care. It is not open to Beauticians unless you are a registered healthcare professional. If in doubt- please email annie at training@anniebarr.com or phone +44 7500048222
About this event
Course Introduction
This course concentrates on B12 deficiency, symptoms, treatments and management.
The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of pernicious anaemia. This course is interactive and we include case studies and discuss issues regarding diagnostic testing. 
We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is very interactive.
AIMS AND OBJECTIVES
Understand the need for accountability and responsibility in relation to role development
Demonstrate an understanding of safe practice
Describe the signs and symptoms of pernicious anaemia
Describe pernicious anaemia and its impact on patients
Fully understand the principles, and practice B12 deficiency and B12 injections
Understand the importance of safety issues related to giving injections
Understand the law relating to role and function of the HCA and prescribing.
Describe why patients require B12 injectionsBe able to correctly identify anatomical sites for injectionsDemonstrate correct administration techniquesDemonstrate how to correctly dispose of wasteDemonstrate correct infection control procedures and use of PPEDescribe when patients require referral and understand the importance of referral using correct clinical pathwaysDemonstrate an understanding of anaphylaxis and emergency proceduresUnderstand the need for correct prescribing proceduresBe able to document consultations following your organisations procedures
 
 
COURSE CONTENTS
Role and responsibilities
Accountability guidelines and requirements
Pernicious anaemia
Blood- function
B12 Deficiency
Risk factors/groups
Causes of B12 deficiency
Diagnosis and reference ranges, testing
Protocols and guidelines
Factors affecting B12 diagnosis and treatment
Factors affecting absorption
B12 injections and common side effects
Could it be B12 Deficiency
Supplements
Side effects and management including ADR’s
Contraindications and Precautions
Correct Administration and techniques including practical session
Injection sites
Legal Issues including consent
Prescribing and Patient Specific Directions
What to record
Storage
Disposal of injections/waste
Infection control
Needle stick injuries
Competence and supervised practice
Policies and procedures
Facts and Figures
Setting up and running a clinic
Insurance/indemnity
Research/evidence base and resources
Please note Anaphylaxis is not covered on this course, however we do run a separate Anaphylaxis 1hr training course, which takes place at the end of this B12 webinar. If you wish to do the 1 hr Anaphylaxis also, you should book onto BOTH courses.
WHO SHOULD ATTEND?
HCAs
Nurses
Doctors
Pharmacists
Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency
AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.

AB Health Group

Health & Wellbeing

General Health

Medical Training

Professional Development

Public Health

B12 and Pernicious Anaemia Training - Webinar

Delegate Admission

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>To ensure success, students will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should also be comfortable working in the Windows environment and be able to manage information on their computers.</p>Overview<p>Upon successful completion of this course, you will be able to create and develop Excel worksheets and workbooks in order to work with and analyse the data that is critical to the success of your organisation.</p><p>This course is intended for those who wish to gain the foundational understanding of Excel that is necessary to create and work with electronic spreadsheets. Excel can help you organise, calculate, analyse, revise, update, and present your data.</p></div><div id="course-pills-2"><h4>Getting Started with Excel</h4><ul><li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter and Edit Cell Data</li><li>Fill Cells with Series of Data (AutoFill and Flash Fill)</li><li>Use Excel Help</li></ul><h4>Performing Calculations</h4><ul><li>Create Worksheet Formulas</li><li>Insert Functions and use Autocomplete</li><li>Reuse Formulas and Functions</li><li>Create an Absolute Reference</li></ul><h4>Modifying a Worksheet</h4><ul><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Move and Copy Data between Cells</li><li>Search for and Replace Data</li><li>Use Spellcheck and Proofing</li></ul><h4>Formatting a Worksheet</h4><ul><li>Apply Text Formats</li><li>Apply Number Formats</li><li>Align Cell Contents</li><li>Apply and Copy Cell Styles</li><li>Apply Basic Conditional Formatting</li></ul><h4>Printing Workbooks</h4><ul><li>Preview and Print a Workbook</li><li>Controlling Page Layout</li><li>Adding Headers and Footers</li><li>Set Print Titles and Print Ranges</li></ul><h4>Managing Workbooks</h4><ul><li>Manage Worksheets</li><li>Insert and Delete Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul></div>

Office Skills & Productivity

Office Skills

Excel Analytics

Microsoft Excel

Microsoft Office

Spreadsheet

Excel - Excel Essentials and Formulas

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Definition epilepsy Various types of siezures<strong style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About this event</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Definition epilepsy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Various types of siezures</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classification and management of seizures</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ethical and legal responsibilities</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recognising triggers and precipitants</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Person centred care</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Documentationa and record keeping</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The impact of rescue medication and anti-epileptic drug therapy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Buccal Midazolam: what is it, uses in epilepsy, side effects</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Rectal Diazepam: uses in epilepsy, side effects, administration</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emergency care plan and when to call an ambulance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Risk assessment/promotion of safeguarding and dignity</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Epilepsy medication demonstration</p>

Caring For Care

Epilepsy Medication Training

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_19)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_19));">Online workshops to raise awareness and help prevent different types of disruptive and unacceptable behaviour, workplace bullying and harassment behaviours as well as understanding the impact on health and performance.</span></p></div><div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Definitions of bullying, cyberbullying and harassment</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Overview of current legislation</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Different forms and behaviours that bullying can take in the workplace</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Remote working: what makes cyberbullying different?</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">The bullying relationship &ndash; what makes someone bully?</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Professional, personal and emotional impact of being bullied in the workplace</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Being an Active Upstander</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Current best practice for organisations</span></p></li></ul></div>

The definitive guide to workplace bullying & harassment delivered by UK's leading expert. Take a deep dive into the subject - the facts, the experiences, the reasons, and the damage to individuals and businesses.
This online workshop raises awareness and helps you and your teams prevent different types of disruptive and unacceptable bullying and harassment behaviours as well as understanding the impact on health and performance.
Definitions of bullying, cyberbullying and harassment
Overview of current legislation and the preventative duty
Different forms and behaviours that bullying can take in the workplace
Remote working: what makes cyberbullying different?
The bullying relationship – what makes someone bully?
Professional, personal and emotional impact of being bullied in the workplace
Being an Active Upstander
Current best practice for organisations

Conduct Change Ltd

Conflict Resolution

Cultural Awareness

Sexual Harassment

Behaviour Change

Emotional Wellbeing

Harassment

Anti Bullying

UNDERSTANDING WORKPLACE BULLYING AND HARASSMENT
The definitive guide to workplace bullying & harassment delivered by UK's leading expert.

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