Name: PRINCE2 Agile Practitioner: In-House Training
Price: 1995 GBP
Availability: InStock

London

<h2>ITIL® 4 Leader: Digital and IT Strategy: In-House Training</h2>
 <p>The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan &amp; Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. </p>
 <p>The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.</p>
 <p>The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.</p><h3>What You Will Learn</h3>
 <p>The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:</p>
 <ul>
 <li>Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities</li>
 <li>Understand how to leverage digital strategy to react to digital disruption</li>
 <li>Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value</li>
 <li>Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology</li>
 <li>Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence</li>
 <li>Understand the risks and opportunities of Digital and IT Strategy</li>
 <li>Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy</li>
 <li>Understand how to implement a Digital and IT Strategy</li>
 </ul><section>
                    <h3>Key Concepts of Digital and IT Strategy</h3> <ul> <li>Digital, Information, and Communication Technology</li> <li>Digital Transformation</li> <li>Services, Products, and Competitive Advantage</li> <li>Tiers of Strategy</li> <li>Business Models</li> <li>Operating Models</li> </ul> <h3>Strategy and the Service Value System</h3> <ul> <li>Opportunity and Demand</li> <li>Value</li> <li>Governance</li> <li>ITIL® Guiding Principles</li> <li>Continual Improvement</li> <li>ITIL® Practices</li> </ul> <h3>What is Vision?</h3> <ul> <li>Disruptions</li> <li>Vision</li> <li>Digital Disruptions</li> <li>Balanced Strategic Focus</li> <li>Positioning Tools for Digital Organizations</li> <li>Assignment 1: Digital Disruption and Digital Positioning</li> </ul> <h3>Where Are We Now?</h3> <ul> <li>Environmental Analysis</li> <li>Opportunity Analysis</li> <li>Digital Readiness Assessment</li> </ul> <h3>How Do We Get There (Strategic Planning)</h3> <ul> <li>Strategy Planning</li> <li>Financial Aspects of Digital and IT Strategy</li> <li>Business Models for Strategy Planning</li> <li>Portfolio Optimization</li> </ul> <h3>How Do We Get There (Strategic Approaches)</h3> <ul> <li>Strategic Approaches for Digital Organizations</li> <li>Strategic Approaches for Operational Excellence</li> <li>Strategic Approaches to Evolution</li> <li>Strategic Approaches to Social Responsibility and Sustainability</li> <li>Assignment 2: Strategic Approaches for Digital Organizations</li> </ul> <h3>Take Action (Managing Strategic Initiatives)</h3> <ul> <li>How Strategies are Implemented</li> <li>Coordinating Strategy and Strategic Initiatives</li> <li>Leading Digital Transformation</li> <li>Digital Leadership</li> <li>Assignment 3: Strategy Planning and Communication</li> </ul> <h3>Did We Get There? (Measuring Strategy)</h3> <ul> <li>Key Facts About Measurement</li> <li>Measuring a Strategy</li> <li>Instrumenting Strategy</li> </ul> <h3>How Do We Keep the Momentum Going</h3> <ul> <li>Long-Term Momentum: Ensuring Organizational Viability</li> <li>Short-Term Momentum: Parallel Operation</li> <li>Assignment: Digital Strategy in VUCA Environment</li> </ul> <h3>Managing Innovation and Emerging Technologies</h3> <ul> <li>Managing Innovation</li> <li>Formal Approach to Innovation Management</li> <li>Culture that Supports Innovation</li> <li>Approaches to Innovation</li> <li>Evaluating and Adopting Emerging Technology</li> </ul> <h3>Managing Strategic Risk</h3> <ul> <li>Risk Management</li> <li>Risk Identification</li> <li>Risk Posture</li> <li>Risk Treatment</li> </ul>


                </section>

IIL Europe Ltd

ITIL 4 Leader: Digital and IT Strategy: In-House Training

General Admission

Redhill

<h3><b>LTE Airside training course description</b></h3>
      <p> This course provides a concise insight into the LTE
airside. Key parts of the course are detailed looks at the
air interface protocol stack, cell acquisition,
transmission and reception of data and of he layer 1
procedures along with layer 2 procedures.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
			
                 <li>Explain the RF optimisation flowchart.</li>
																				<li>Describe the importance of Reference Signal
Received Power (RSRP).</li>
                    <li>List many of the 3GPP recommended KPIs.</li>
                    <li>Describe the concept of APN AMBR and UE AMBR
within LTE.</li> 
                    
                    <li>Describe the use of planning and optimisation
computer tools.</li>
                  </ul>
        <h5>
        <b>LTE Airside training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with LTE.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Essential LTE
							</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>LTE Airside training course contents</b></h3>
      <ul>
				<li>Introduction and review of LTE </li><p>
This section describes the requirements of LTE and key technical features, and reviews the system architecture. LTE Architecture, UE, E-UTRAN and EPC. Specifications.

</p><li>OFDMA, SC-FDMA and MIMO antennas </li><p>
This section describes the techniques used in the LTE air interface, notably orthogonal frequency division multiple access (OFDMA) and multiple input multiple output (MIMO) antennas. Communication techniques for fading multipath channels. OFDMA, FFT processing and cyclic prefix insertion. SC-FDMA in the LTE uplink. Multiple antenna techniques including transmit &amp; receive diversity and spatial multiplexing.

</p><li>Introduction to the air interface </li><p>
This section covers the operation of the air interface, the channels that it uses, and the mapping to the time and frequency domains of OFDMA and SC-FDMA. Air interface protocol stack. Logical, transport and physical channels. Frame and slot structure, the resource grid. Resource element mapping of the physical channels and physical signals. LTE spectrum allocation.

</p><li>Cell acquisition </li><p>
This is the first of three sections covering the air interface physical layer. Here, we cover mobile procedures to start low-level communications with the cell, and base station transmission of the corresponding information. Primary/secondary synchronisation signals. Downlink reference signals. The master information block. Physical control format indicator channel. Organisation and transmission of the system information.

</p><li>Data transmission and reception </li><p>
In this section, we cover procedures used for data transmission and reception on the shared channels, and describe in detail the individual steps. Data transmission and reception on the uplink and downlink. Scheduling commands and grants on the PDCCH. DL-SCH and UL-SCH. Physical channel processing of the PDSCH and PUSCH. Hybrid ARQ indicators on the PHICH. Uplink control information on the PUCCH. Uplink demodulation and sounding reference signals.

</p><li>Additional physical layer procedure </li><p>
This section concludes our discussion of the air interface physical layer, by discussing a number of procedures that support its operation. Transmission of the physical random access channel. Contention and non-contention based random access procedures. Discontinuous transmission in idle and connected modes. Uplink power control and timing advance.

</p><li>Air interface layer 2 </li><p>
This section describes the architecture and operation of layer 2 of the air interface protocol stack. MAC protocol, interactions with the physical layer, use for scheduling. RLC protocol, transparent, unacknowledged and acknowledged modes. PDCP, including header compression, security functions and recovery from handover.</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

LTE airside

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<section>
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<h2>About this training course</h2>
<p>The smart meter or smart grid represents the next-generation electrical power system. This system uses information, data &amp; communication technology within generation, delivery and consumption of electric energy. This 4-day course will equip you with the innovations that are shaping the power generation and distribution systems and will cover topics ranging from Smart Metering Architecture, Cybersecurity, Smart Grid Systems and Power Line Communications.</p>
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Training Objectives 

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<p><span>By participating in this course, you will be able to:</span></p>
<ul>
<li><span>Comprehend the Smart Grid and Smart Meters architecture</span></li>
<li><span>Review latest trends and challenges within the Smart Grid Technology</span></li>
<li><span>Perform analysis on smart electronic meters</span></li>
<li><span>Comply with regulatory and metering standards</span></li>
<li><span>Recognize the importance of cybersecurity in smart grids</span></li>
<li><span>Maximize efficiency, reliability, and longevity of your smart meters and equipment</span></li>
<li><span>Gain valuable insights into power quality and harmonics</span></li>
</ul>
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Target Audience 

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<p><span>This course will greatly benefit the following groups but not limited to:</span></p>
<ul>
<li><span>Smart Grid managers and engineers</span></li>
<li><span>Smart Meters managers and engineers</span></li>
<li><span>Power plant managers</span></li>
<li><span>Outage managers</span></li>
<li><span>Maintenance and operations engineers</span></li>
<li><span>Power regulatory personnel</span></li>
<li><span>Transmission managers and engineers</span></li>
<li><span>Distribution managers and engineers</span></li>
<li><span>IT managers</span></li>
<li><span>Renewable energy managers and engineers</span></li>
</ul>
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Course Level 

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<ul>
<li>Basic or Foundation</li>
<li>Intermediate</li>
</ul>
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Training Methods 

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<p><span>The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization.</span></p>
<p><em><span>Course Duration: 4 days in total (28 hours).</span></em></p>
<p><strong><span>Training Schedule</span></strong></p>
<p><span>0830 - Registration </span><span>0900 - Start of training </span><span>1030 - Morning Break </span><span>1045 - Training recommences </span><span>1230 - Lunch Break </span><span>1330 - Training recommences </span><span>1515 - Evening break </span><span>1530 - Training recommences </span><span>1700 - End of Training</span></p>
<p><span>The maximum number of participants allowed for this training course is 25.</span></p>
<p><span>This course is also available through our Virtual Instructor Led Training (VILT) format.</span></p>
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Trainer

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<p><span>Your expert course leader is a professional engineer with extensive experience in power system studies, substation design field-testing, and EHS programs settings for Mining and Electrical Utilities sectors. He was formally the Engineering Manager at GE Canada in Ontario. He received his M.Sc. in electrical engineering from the University of New Brunswick and his MBA from Laurier School of Business in Waterloo.</span> <span>He has managed and executed more than 150 engineering projects on substation design EMF audits and power system studies and analyses, EMF audits and grounding audits, for major electrical utilities, mines, oil and gas, data centers, industrial and commercial facilities in Canada and the U.S. He is a certified professional engineer in the provinces of Ontario and Alberta.</span></p>
<p><span>He has various IEEE publications, has served as a technical reviewer for many IEEE journals in power systems and control systems, and is the chair of the Industry Application Chapter (IAS) for IEEE Toronto Section. He remains a very active member for the IEEE substation committee of IEEE Std. 81 ground testing (WGE6) and IEEE Std. 80 ground design (WGD7). A certified electrical safety trainer by GE Corporate and a Canadian Standard Association (CSA) committee member at the mining advisory panel for electrical safety, he also taught many technical courses all over Canada to industrial customers, electrical consultants as well as to electrical utilities customers.</span></p>
<p><span>Highlighted Projects:</span></p>
<ul>
<li><span>Various Power System Studies for 345/230 kV Stations - Nova Scotia Power (EMERA)</span></li>
<li><span>RF audits for Telecom tower and antennas - Cogeco/Rogers Mobile</span></li>
<li><span>Power System analysis - Powell Canada</span></li>
<li><span>Structural/Geotechnical Design and upgrades - Oakville Hydro</span></li>
<li><span>Underground Cables testing and sizing - Plan Group</span></li>
<li><span>Relay programming and design optimization - Cenovus Canada</span></li>
<li><span>Different Arc Flash Analysis and BESS Design - SNC Lavalin</span></li>
<li><span>Environmental site assessment (ESA) Phase I/II for multiple stations - Ontario</span></li>
<li><span>Electromagnetic compatibility (EMC) assessment for Toronto LRT expansion - MOSAIC</span></li>
<li><span>Battery energy storage system (BESS) installation at City of London - Siemens Canada</span></li>
<li><span>EMF audits for 500 kV Transmission Lines - Hydro One</span></li>
<li><span>EMF audits for 500 kV Transmission Lines - Hydro Quebec</span></li>
<li><span>AC interference for 138 kV line modeling and mitigations - HBMS Mine</span></li>
</ul>
</div>
</div>
</div>
<div>
<div>

POST TRAINING COACHING SUPPORT (OPTIONAL)

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<div>
<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Accreditions And Affliations

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</section>

EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Smart Metering & Power Quality Analytics

Team of 10, pp

Normal Fee, pp

<h2>Management of Risk (M_o_R®) Foundation: In-House Training</h2>
<p>This M_o_R® Foundation course prepares learners to demonstrate knowledge and comprehension of the four elements of the M_o_R framework: Principles, Approach, Processes, Embedding and Reviewing and how these elements support corporate governance. The M_o_R Foundation Course is also a prerequisite for the M_o_R Practitioner qualification.</p><h3>What you will Learn</h3>
<p>At the end of the M_o_R Foundation course, participants will gain competencies in and be able to:</p>
<ul>
<li>Describe the key characteristics of risk and the benefits of risk management</li>
<li>List the eight M_o_R Principles</li>
<li>List and describe the use of the key M_o_R Approach documents</li>
<li>Create Probability and Impact scales</li>
<li>Define and distinguish between risks and issues</li>
<li>Create a Risk Register</li>
<li>Create a Stakeholder map</li>
<li>Identify the key roles in risk management</li>
<li>Use the key techniques and describe specialisms in risk management</li>
<li>Undertake the M_o_R Foundation examination</li>
</ul><section>
                    <h3>Introduction</h3><ul><li>Introduction to the M_o_R course</li><li>What is a risk?</li><li>What is risk management?</li><li>Why is risk management so important?</li><li>Basic risk definitions</li><li>The development of knowledge about risk management</li><li>Corporate governance and internal control</li><li>Where and when should risk management be applied?</li></ul><h3>M_o_R Principles</h3><ul><li>The purpose of M_o_R principles</li><li>Aligns with objectives</li><li>Fits the context</li><li>Engages stakeholders</li><li>Provides clear guidance</li><li>Informs decision-making</li><li>Facilitates continual improvement</li><li>Creates a supportive culture</li><li>Achieves measurable value</li><li>Risk management maturity models</li></ul><h3>M_o_R Approach</h3><ul><li>Relationship between the documents</li><li>Risk management policy</li><li>Risk management process guide</li><li>Risk management strategy</li><li>Risk register</li><li>Issue register</li><li>Risk response plan</li><li>Risk improvement plan</li><li>Risk communications plan</li></ul><h3>M_o_R Process</h3><ul><li>Common process barriers</li><li>Identify  contexts</li><li>Identify  the risks</li><li>Assess  estimate</li><li>Assess  evaluate</li><li>Plan</li><li>Implement</li><li>Communication throughout the process</li></ul><h3>M_o_R Perspectives</h3><ul><li>Strategic perspective</li><li>Program perspective</li><li>Project perspective</li><li>Operational perspective</li></ul><h3>Risk Specialisms</h3><ul><li>Business continuity management</li><li>Incident and crisis management</li><li>Health and Safety management</li><li>Financial risk management</li><li>Environmental risk management</li><li>Reputational risk management</li><li>Contract risk management</li></ul>


                </section>

Management of Risk (M_o_R) Foundation: In-House Training

<h2>Management of Risk (M_o_R®) Foundation</h2>
<p>This M_o_R® Foundation course prepares learners to demonstrate knowledge and comprehension of the four elements of the M_o_R framework: Principles, Approach, Processes, Embedding and Reviewing and how these elements support corporate governance. The M_o_R Foundation Course is also a prerequisite for the M_o_R Practitioner qualification.</p><h3>What you will Learn</h3>
<p>At the end of the M_o_R Foundation course, participants will gain competencies in and be able to:</p>
<ul>
<li>Describe the key characteristics of risk and the benefits of risk management</li>
<li>List the eight M_o_R Principles</li>
<li>List and describe the use of the key M_o_R Approach documents</li>
<li>Create Probability and Impact scales</li>
<li>Define and distinguish between risks and issues</li>
<li>Create a Risk Register</li>
<li>Create a Stakeholder map</li>
<li>Identify the key roles in risk management</li>
<li>Use the key techniques and describe specialisms in risk management</li>
<li>Undertake the M_o_R Foundation examination</li>
</ul><section>
                    <h3>Introduction</h3><ul><li>Introduction to the M_o_R course</li><li>What is a risk?</li><li>What is risk management?</li><li>Why is risk management so important?</li><li>Basic risk definitions</li><li>The development of knowledge about risk management</li><li>Corporate governance and internal control</li><li>Where and when should risk management be applied?</li></ul><h3>M_o_R Principles</h3><ul><li>The purpose of M_o_R principles</li><li>Aligns with objectives</li><li>Fits the context</li><li>Engages stakeholders</li><li>Provides clear guidance</li><li>Informs decision-making</li><li>Facilitates continual improvement</li><li>Creates a supportive culture</li><li>Achieves measurable value</li><li>Risk management maturity models</li></ul><h3>M_o_R Approach</h3><ul><li>Relationship between the documents</li><li>Risk management policy</li><li>Risk management process guide</li><li>Risk management strategy</li><li>Risk register</li><li>Issue register</li><li>Risk response plan</li><li>Risk improvement plan</li><li>Risk communications plan</li></ul><h3>M_o_R Process</h3><ul><li>Common process barriers</li><li>Identify  contexts</li><li>Identify  the risks</li><li>Assess  estimate</li><li>Assess  evaluate</li><li>Plan</li><li>Implement</li><li>Communication throughout the process</li></ul><h3>M_o_R Perspectives</h3><ul><li>Strategic perspective</li><li>Program perspective</li><li>Project perspective</li><li>Operational perspective</li></ul><h3>Risk Specialisms</h3><ul><li>Business continuity management</li><li>Incident and crisis management</li><li>Health and Safety management</li><li>Financial risk management</li><li>Environmental risk management</li><li>Reputational risk management</li><li>Contract risk management</li></ul>


                </section>

Management of Risk (M_o_R) Foundation

<h2>PRINCE2 Agile® Foundation</h2>
<p>PRINCE2 Agile® provides structure, governance, and control when working with agile concepts, methods, and techniques. It is a solution combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2. PRINCE2 Agile® framework covers a wide range of agile concepts, including SCRUM, Kanban, and Lean Startup. The PRINCE2 Agile® Foundation certificate is designed to help professionals deliver agile projects by tailoring PRINCE2® management controls with a broad toolset of agile delivery techniques and frameworks.</p>
<p>PRINCE2 Agile® is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2®. It provides further guidance on how to apply agile methods to the world's most recognized project management method. The purpose of the Practitioner qualification is to demonstrate that you can apply and tailor PRINCE2 Agile® in a scenario situation.</p><h3>What you will Learn</h3><ul><li>Understand the key aspects of PRINCE2®</li><li>Understand basic concepts behind common agile ways of working</li><li>Demonstrate the purpose of combining PRINCE2® with agile</li><li>Be able to fix and flex the aspects of a project in an agile context</li><li>Apply the PRINCE2® principles and tailor the themes, processes, and management products to a project in an agile context</li><li>Incorporate the areas that can support a PRINCE2 Agile® implementation</li><li>To prepare Participants for the PRINCE2 Agile® Foundation exam</li></ul><h3>Benefits</h3><ul><li>Agile methods allow organizations to realize the benefits of products and potentially an earlier return on investment while products are being developed and improved.</li><li>Improved communication through the use of common terminology across PRINCE2® and agile disciplines.</li><li>Develop a clear definition of how agile can govern a project's delivery, while PRINCE2® governs projects as a whole.</li><li>Seamless integration: PRINCE2 Agile® will complementPMBOK® GuideandAPM Body of Knowledge®just as PRINCE2® does currently. It will also be of interest for Program Managers with MSP® who need to understand how projects relate to the delivery mechanism.</li><li>The most up-to-date and relevant view of Agile project management methodologies, PRINCE2 Agile® references the 'flow-based' working featured in Kanban in addition to other agile concepts not covered in other qualifications.</li></ul><section>
                    <h3>Introduction - Getting Started</h3>
<h4>Part 1</h4>
<ul>
<li>An overview of PRINCE2</li>
<li>Agile Overview</li>
<li>Blending PRINCE2 and Agile</li>
<li>What to fix and what to flex</li>
</ul>
<h4>Part 2</h4>
<ul>
<li>Agile behaviors ad the PRINCE2 Principles</li>
<li>Agile and the PRINCE2 Themes</li>
</ul>
<h4>Part 3</h4>
<ul>
<li>Focus areas</li>
<li>Agile and the PRINCE2 Processes</li>
<li>Examination preparation</li>
<li>Examination.</li>
</ul>
<p>Summary - What did we learn, and how can we implement this in our work environment?</p>


                </section>

PRINCE2 Agile Foundation

<h2>PRINCE2 Agile® Foundation: In-House Training</h2>
<p>PRINCE2 Agile® provides structure, governance, and control when working with agile concepts, methods, and techniques. It is a solution combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2. PRINCE2 Agile® framework covers a wide range of agile concepts, including SCRUM, Kanban, and Lean Startup. The PRINCE2 Agile® Foundation certificate is designed to help professionals deliver agile projects by tailoring PRINCE2® management controls with a broad toolset of agile delivery techniques and frameworks.</p>
<p>PRINCE2 Agile® is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2®. It provides further guidance on how to apply agile methods to the world's most recognized project management method. The purpose of the Practitioner qualification is to demonstrate that you can apply and tailor PRINCE2 Agile® in a scenario situation.</p><h3>What you will Learn</h3><ul><li>Understand the key aspects of PRINCE2®</li><li>Understand basic concepts behind common agile ways of working</li><li>Demonstrate the purpose of combining PRINCE2® with agile</li><li>Be able to fix and flex the aspects of a project in an agile context</li><li>Apply the PRINCE2® principles and tailor the themes, processes, and management products to a project in an agile context</li><li>Incorporate the areas that can support a PRINCE2 Agile® implementation</li><li>To prepare Participants for the PRINCE2 Agile® Foundation exam</li></ul><h3>Benefits</h3><ul><li>Agile methods allow organizations to realize the benefits of products and potentially an earlier return on investment while products are being developed and improved.</li><li>Improved communication through the use of common terminology across PRINCE2® and agile disciplines.</li><li>Develop a clear definition of how agile can govern a project's delivery, while PRINCE2® governs projects as a whole.</li><li>Seamless integration: PRINCE2 Agile® will complementPMBOK® GuideandAPM Body of Knowledge®just as PRINCE2® does currently. It will also be of interest for Program Managers with MSP® who need to understand how projects relate to the delivery mechanism.</li><li>The most up-to-date and relevant view of Agile project management methodologies, PRINCE2 Agile® references the 'flow-based' working featured in Kanban in addition to other agile concepts not covered in other qualifications.</li></ul><section>
                    <h3>Introduction - Getting Started</h3>
<h4>Part 1</h4>
<ul>
<li>An overview of PRINCE2</li>
<li>Agile Overview</li>
<li>Blending PRINCE2 and Agile</li>
<li>What to fix and what to flex</li>
</ul>
<h4>Part 2</h4>
<ul>
<li>Agile behaviors ad the PRINCE2 Principles</li>
<li>Agile and the PRINCE2 Themes</li>
</ul>
<h4>Part 3</h4>
<ul>
<li>Focus areas</li>
<li>Agile and the PRINCE2 Processes</li>
<li>Examination preparation</li>
<li>Examination.</li>
</ul>
<p>Summary - What did we learn, and how can we implement this in our work environment?</p>


                </section>

PRINCE2 Agile Foundation: In-House Training

<h2>Management of Risk (M_o_R®) Practitioner: In-House Training</h2>
<p>The M_o_R® Practitioner course has been designed to provide learners with the opportunity to practice the practical application of the M_o_R method and covers the twelve M_o_R principles: Approach, Process and the basic techniques essential to managing risks using the M_o_R guidance. The purpose of the M_o_R Practitioner qualification is to confirm that the learner has achieved sufficient understanding of how to apply and tailor M_o_R in a scenario situation.</p><h3>What you will Learn</h3>
<p>At the end of the M_o_R Practitioner course, learners will gain competencies in:</p>
<ul>
<li>M_o_R framework (principles, approach based on risk documentation, process steps, and embedding and reviewing</li>
<li>M_o_R principles</li>
<li>Outline of M_o_R approach documents (including policy, process guide, and risk communications plan)</li>
<li>Risk identification, assessment, and control</li>
<li>Embedding and reviewing M_o_R</li>
<li>M_o_R organizational perspectives (strategic, program, project, operational)</li>
</ul>
<h3>Benefits</h3>
<p>The M_o_R Practitioner course offers a wide-ranging set of guidelines that will help in the management of risk in a project or program environment. It will help prepare learners for the M_o_R Practitioner Exam. They will feel more confident in approaching risk management after attending the course and will be aware of the use of different techniques that can assist in this task, including:</p>
<ul>
<li>Improved basis for effective strategy formation</li>
<li>Reduced time spent fire-fighting and fewer unwelcome surprises</li>
<li>Increased likelihood of successful change initiative outcomes</li>
<li>Closer internal focus on doing the right things properly</li>
<li>Increase in efficient use of resources waste and fraud</li>
<li>Better management of contingency resources</li>
<li>M_o_R roles and responsibilities</li>
<li>M_o_R health check</li>
<li>M_o_R maturity model</li>
<li>Risk specialisms (including business continuity management)</li>
</ul><section>
                    <h3>Introduction</h3><ul><li>Introduction to the course</li><li>What is a risk?</li><li>What is risk management?</li><li>Why is risk management so important?</li><li>Basic risk definitions</li><li>The development of knowledge about risk management</li><li>Corporate governance and internal control</li><li>Where and when should risk management be applied?</li></ul><h3>M_o_R Principles</h3><ul><li>The purpose of M_o_R principles</li><li>Aligns with objectives</li><li>Fits the context</li><li>Engages stakeholders</li><li>Provides clear guidance</li><li>Informs decision-making</li><li>Facilitates continual improvement</li><li>Creates a supportive culture</li><li>Achieves measurable value</li><li>Risk management maturity models</li></ul><h3>M_o_R Approach</h3><ul><li>Relationship between the documents</li><li>Risk management policy</li><li>Risk management process guide</li><li>Risk management strategy</li><li>Risk register</li><li>Issue register</li><li>Risk response plan</li><li>Risk improvement plan</li><li>Risk communications plan</li></ul><h3>M_o_R Process</h3><ul><li>Common process barriers</li><li>Identify -  contexts</li><li>Identify - the risks</li><li>Assess - estimate</li><li>Assess -  evaluate</li><li>Plan</li><li>Implement</li><li>Communication throughout the process</li></ul><h3>M_o_R Perspectives</h3><ul><li>Strategic perspective</li><li>Programme perspective</li><li>Project perspective</li><li>Operational perspective</li></ul><h3>Risk Specialisms</h3><ul><li>Business continuity management</li><li>Incident and crisis management</li><li>Health and Safety management</li><li>Financial risk management</li><li>Environmental risk management</li><li>Reputational risk management</li><li>Contract risk management</li></ul>


                </section>

Management of Risk (M_o_R) Practitioner: In-House Training

<h2>Management of Risk (M_o_R®) Practitioner</h2>
<p>The M_o_R® Practitioner course has been designed to provide learners with the opportunity to practice the practical application of the M_o_R method and covers the twelve M_o_R principles: Approach, Process and the basic techniques essential to managing risks using the M_o_R guidance. The purpose of the M_o_R Practitioner qualification is to confirm that the learner has achieved sufficient understanding of how to apply and tailor M_o_R in a scenario situation.</p><h3>What you will Learn</h3>
<p>At the end of the M_o_R Practitioner course, learners will gain competencies in:</p>
<ul>
<li>M_o_R framework (principles, approach based on risk documentation, process steps, and embedding and reviewing</li>
<li>M_o_R principles</li>
<li>Outline of M_o_R approach documents (including policy, process guide, and risk communications plan)</li>
<li>Risk identification, assessment, and control</li>
<li>Embedding and reviewing M_o_R</li>
<li>M_o_R organizational perspectives (strategic, program, project, operational)</li>
</ul>
<h3>Benefits</h3>
<p>The M_o_R Practitioner course offers a wide-ranging set of guidelines that will help in the management of risk in a project or program environment. It will help prepare learners for the M_o_R Practitioner Exam. They will feel more confident in approaching risk management after attending the course and will be aware of the use of different techniques that can assist in this task, including:</p>
<ul>
<li>Improved basis for effective strategy formation</li>
<li>Reduced time spent fire-fighting and fewer unwelcome surprises</li>
<li>Increased likelihood of successful change initiative outcomes</li>
<li>Closer internal focus on doing the right things properly</li>
<li>Increase in efficient use of resources waste and fraud</li>
<li>Better management of contingency resources</li>
<li>M_o_R roles and responsibilities</li>
<li>M_o_R health check</li>
<li>M_o_R maturity model</li>
<li>Risk specialisms (including business continuity management)</li>
</ul><section>
                    <h3>Introduction</h3><ul><li>Introduction to the course</li><li>What is a risk?</li><li>What is risk management?</li><li>Why is risk management so important?</li><li>Basic risk definitions</li><li>The development of knowledge about risk management</li><li>Corporate governance and internal control</li><li>Where and when should risk management be applied?</li></ul><h3>M_o_R Principles</h3><ul><li>The purpose of M_o_R principles</li><li>Aligns with objectives</li><li>Fits the context</li><li>Engages stakeholders</li><li>Provides clear guidance</li><li>Informs decision-making</li><li>Facilitates continual improvement</li><li>Creates a supportive culture</li><li>Achieves measurable value</li><li>Risk management maturity models</li></ul><h3>M_o_R Approach</h3><ul><li>Relationship between the documents</li><li>Risk management policy</li><li>Risk management process guide</li><li>Risk management strategy</li><li>Risk register</li><li>Issue register</li><li>Risk response plan</li><li>Risk improvement plan</li><li>Risk communications plan</li></ul><h3>M_o_R Process</h3><ul><li>Common process barriers</li><li>Identify -  contexts</li><li>Identify - the risks</li><li>Assess - estimate</li><li>Assess -  evaluate</li><li>Plan</li><li>Implement</li><li>Communication throughout the process</li></ul><h3>M_o_R Perspectives</h3><ul><li>Strategic perspective</li><li>Programme perspective</li><li>Project perspective</li><li>Operational perspective</li></ul><h3>Risk Specialisms</h3><ul><li>Business continuity management</li><li>Incident and crisis management</li><li>Health and Safety management</li><li>Financial risk management</li><li>Environmental risk management</li><li>Reputational risk management</li><li>Contract risk management</li></ul>


                </section>

Management of Risk (M_o_R) Practitioner

<h2>PRINCE2 Agile® Practitioner: In-House Training</h2>
<p>PRINCE2 Agile® Practitioner is a solution combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2®. PRINCE2 Agile® framework covers a wide range of agile concepts, including SCRUM, Kanban, and Lean Startup. The PRINCE2 Agile® Practitioner certification teaches you to blend structure, governance, and control with agile methods, techniques, and approaches.</p>
<p>The strength of PRINCE2® lies in the areas of project direction and project management, whereas Agile has a very strong focus on product delivery. When PRINCE2® and agile are combined, project direction, project management, and project delivery are optimized to create a complete project management solution.</p>
<p>PRINCE2 Agile® is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2®. It provides further guidance on how to apply agile methods to the world's most recognized project management method. The purpose of the Practitioner qualification is to demonstrate that you can apply and tailor PRINCE2 Agile® in a scenario situation.</p><h3>What you will Learn</h3>
<ul>
<li>Understand the basic concepts of common agile ways of working</li>
<li>Understand the purpose and context for combining PRINCE2® and the agile way of working</li>
<li>Able to apply and evaluate the focus areas to a project in an agile context</li>
<li>Able to fix and flex the aspects of a project in an agile context</li>
<li>Apply the PRINCE2® principles and tailor the themes, processes, and management products to a project in an agile context</li>
<li>To learn through the use of theory and practical exercises</li>
<li>Prepare for the PRINCE2 Agile® Practitioner exam</li>
</ul>
<p>Benefits</p>
<ul>
<li>Agile methods allow organizations to realize the benefits of products and potentially an earlier return on investment while products are being developed and improved</li>
<li>Improved communication through the use of common terminology across PRINCE2® and agile disciplines</li>
<li>Develop a clear definition of how agile can govern a project's delivery, while PRINCE2® governs projects as a whole</li>
<li>Seamless integration: PRINCE2 Agile® will complementPMBOK® GuideandAPM Body of Knowledge® just as PRINCE2® does currently. It will also be of interest for Program Managers with MSP® who need to understand how projects relate to the delivery mechanism.</li>
<li>The most up-to-date and relevant view of Agile project management methodologies, PRINCE2 Agile® references the 'flow-based' working featured in Kanban in addition to other agile concepts not covered in other qualifications</li>
</ul><section>
                    <h3>Agile Overview &amp; Blending PRINCE2 and Agile</h3><ul><li>Agile overview</li><li>Blending PRINCE2 and Agile</li></ul><h3>Fix and Flex, Agile and PRINCE2 Processes &amp; Starting a Project</h3><ul><li>Fix and Flex</li><li>Agile and the PRINCE2 Processes; Starting up a project and Initiating a project</li><li>Business case theme</li></ul><h3>Change and Organization Themes&amp; Principles</h3><ul><li>Change theme</li><li>Organization theme</li><li>Agile and PRINCE2 Principles and the Agilometer</li></ul><h3>Managing Product Delivery and Scrum &amp; Plans and Progress Themes</h3><ul><li>Managing product delivery and Scrum</li><li>Plans Theme and Progress Theme</li></ul><h3>Quality, Controlling &amp; Managing a Stage and Directing Projects and Contracts</h3><ul><li>Quality Theme</li><li>Controlling a stage and Frequent Releases</li><li>Managing a stage boundary</li><li>Directing a project and contracts</li><li>Closing a project</li></ul><h3>Tailoring PRINCE2 Productsand Other Practices</h3><ul><li>Tailoring PRINCE2 products and other practices</li></ul>


                </section>

PRINCE2 Agile Practitioner: In-House Training

Brighton

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Nottingham

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

Reading

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Marketing Communications Excellence: Reaching Your Audience. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Marketing Communication:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of marketing communication and its role in promoting products, services, and brands.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical context and evolution of marketing communication strategies.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Current trends and the impact of digital media on marketing communication.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Communication Theory (Murf Version):</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A unique perspective on communication theory with a focus on practical applications.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploration of Murf Version, a framework that synthesizes established communication theories for real-world scenarios.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Case studies illustrating the successful application of Murf Version in marketing communication campaigns.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Communication Theory:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In-depth examination of classical and contemporary communication theories.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analysis of how communication theories can inform and enhance marketing communication strategies.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Practical exercises applying communication theories to real-world marketing challenges.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Ethics in Marketing Communications:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploration of ethical considerations in marketing communication.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Discussion on responsible advertising, transparency, and building trust with consumers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Case studies highlighting ethical dilemmas and solutions in marketing communication.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Understanding Consumer Mindset (Customer Decision-Making Process):</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Examination of the psychological factors influencing consumer decision-making.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analysis of the customer journey and touchpoints in the decision-making process.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for tailoring marketing communication messages to resonate with diverse consumer mindsets.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">The Marketing Communications Mix:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of the marketing communications mix, including advertising, public relations, sales promotion, direct marketing, and personal selling.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integration of traditional and digital channels for a cohesive marketing communication strategy.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Hands-on exercises in developing and implementing a comprehensive marketing communications plan.</li></ul></li></ol>

John Academy

Accredited Digital Marketing

Digital Marketing

Business Communication Skills

Google Digital Marketing

Explore the art and science of Marketing Communications Excellence in our comprehensive course. Master communication theory, ethical practices, and consumer psychology to create impactful campaigns. Dive into the Marketing Communications Mix and learn strategies for reaching and engaging your audience effectively. Elevate your skills and stay ahead in the ever-evolving world of marketing. Join us now to enhance your communication prowess and drive success in the digital age!

Marketing Communications Excellence: Reaching Your Audience


This course will be delivered using a mixture of pre-recorded modules, live Zoom calls and online collaborative tools.
Exciting news! My popular 'Getting Started in Data Governance' course is making it's way across the pond! Due to numerous requests, I'm thrilled to announce that I will be hosting a U.S. edition of the course.
The course will be conducted virtually over two days, running from 4 PM to 8 PM (UK time) each day. Feel free to convert the time to your local time zone.
This training isn't exclusive to U.S. attendees - it's open to anyone who can attend during these hours.
Here are some key details about the course:
One of the biggest challenges with Data Governance is knowing where to even start.
There’s lots of advice available online and in books, but how do you take this huge quantity of sometimes conflicting theory and turn it into something practical? You might have tried sharing some of this theory with your senior stakeholders but you are struggling to articulate what it means to them.
My 'Getting Started in Data Governance' course simplifies the complex concepts involved in designing and implementing a Data Governance Framework. Here's what you can expect... 
Demystify the concept of Data Governance by breaking down its components and addressing common misconceptions. You will gain insights into its vital relationship with Data Quality, discovering how the two interplay to drive organisational success.
The fundamental building blocks of a Data Governance Framework. You'll learn how to construct a Framework that aligns with your organisation's goals and structure.
Practical implementation strategies. We understand that translating theory into action can be challenging, so we'll provide you with actionable steps and best practices to embed your Data Governance Framework into your organisation.
The essential skills for success in Data Governance. From communication to collaboration, you'll discover the competencies needed to navigate this dynamic field and drive meaningful change within your organisation.
In addition, everyone who attends this course will get a copy of the actual checklist that I use when helping clients design and implement Data Governance Frameworks.
The course is ideal for Data Governance Managers and their teams who:
Wonder how to get their Data Governance initiative started
Want to validate what they have done so far
Are experiencing challenges with their Data Governance initiative
Head to my website to find out more details about the course. 

The Data Governance Coach 

Exciting news! My popular 'Getting Started in Data Governance' course is making it's way across the pond! Due to numerous requests, I'm thrilled to announce that I will be hosting a U.S. edition of the course.

Getting Started in Data Governance (U.S. Version)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Certify by Cognicert Limited www.cognicert.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Healthcare Quality assurance managers and officers.</li><li fr-original-style="" style="box-sizing: border-box;">Internal auditors responsible for auditing HQMS within organizations.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to become certified lead auditors for ISO 7101 audits.</li><li fr-original-style="" style="box-sizing: border-box;">Personnel involved in implementing and maintaining HQMS within organizations.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reference Standards:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">ISO 7101:2023 - Healthcare Quality Management systems - Requirements.</li><li fr-original-style="" style="box-sizing: border-box;">They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Objectives</strong>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the principles and requirements of ISO 7101:2023.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and apply the requirements of ISO 7101 during audit activities.</li><li fr-original-style="" style="box-sizing: border-box;">Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.</li><li fr-original-style="" style="box-sizing: border-box;">Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.</li><li fr-original-style="" style="box-sizing: border-box;">Apply audit techniques and methodologies to identify nonconformities and areas for improvement.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare audit reports and communicate findings to relevant stakeholders.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the process for audit follow-up and verification of corrective actions.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome:</strong> Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to ISO 7101:2023<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Overview of the standard</li><li fr-original-style="" style="box-sizing: border-box;">Key concepts and principles of Healthcare Quality Management</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Principles of Auditing According to ISO 19011<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fundamental concepts of auditing</li><li fr-original-style="" style="box-sizing: border-box;">Roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Ethical considerations in auditing</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Planning and Preparation according to ISO 17021:2015<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing audit objectives and scope</li><li fr-original-style="" style="box-sizing: border-box;">Establishing audit criteria and methods</li><li fr-original-style="" style="box-sizing: border-box;">Creating audit programs and checklists</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Conducting Audits<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Techniques for gathering evidence</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing skills and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">On-site audit activities and observations</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Reporting<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Documentation of audit findings</li><li fr-original-style="" style="box-sizing: border-box;">Preparation of audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Presentation of findings to management and stakeholders</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Follow-up and Corrective Actions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Verification of corrective actions</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring and measuring audit performance</li><li fr-original-style="" style="box-sizing: border-box;">Continuous improvement of the audit process</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Case Studies and Practical Exercises<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Application of audit principles and techniques through hands-on exercises and real-world scenarios.</li></ul></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Duration: 5 days<br fr-original-style="" style="box-sizing: border-box;">Training Methodologies</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Case Study</li><li fr-original-style="" style="box-sizing: border-box;">Individual Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Role Play</li><li fr-original-style="" style="box-sizing: border-box;">Group Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Group Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Examination</li></ul>

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course
Certify by Cognicert Limited www.cognicert.com
Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.
ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.
Target Audience:
Healthcare Quality assurance managers and officers.
Internal auditors responsible for auditing HQMS within organizations.
Professionals seeking to become certified lead auditors for ISO 7101 audits.
Personnel involved in implementing and maintaining HQMS within organizations.
Reference Standards:
ISO 7101:2023 - Healthcare Quality Management systems - Requirements.
They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.
Objectives:
By the end of the course, participants will be able to:
Understand the principles and requirements of ISO 7101:2023.
Interpret and apply the requirements of ISO 7101 during audit activities.
Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.
Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.
Apply audit techniques and methodologies to identify nonconformities and areas for improvement.
Prepare audit reports and communicate findings to relevant stakeholders.
Understand the process for audit follow-up and verification of corrective actions.
Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.
Course Content:
Introduction to ISO 7101:2023Overview of the standardKey concepts and principles of Healthcare Quality Management
Principles of Auditing According to ISO 19011Fundamental concepts of auditingRoles and responsibilities of auditorsEthical considerations in auditing
Audit Planning and Preparation according to ISO 17021:2015Developing audit objectives and scopeEstablishing audit criteria and methodsCreating audit programs and checklists
Conducting AuditsTechniques for gathering evidenceInterviewing skills and communication techniquesOn-site audit activities and observations
Audit ReportingDocumentation of audit findingsPreparation of audit reportsPresentation of findings to management and stakeholders
Audit Follow-up and Corrective ActionsVerification of corrective actionsMonitoring and measuring audit performanceContinuous improvement of the audit process
Case Studies and Practical ExercisesApplication of audit principles and techniques through hands-on exercises and real-world scenarios.
Duration: 5 days
Training Methodologies
Case Study
Individual Exercises
Role Play
Group Exercises
Group Presentation
Examination

Cognicert Limited

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Cognicert ISO 7101 Healthcare Quality Lead Auditor Course

early bird registration

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview<p>Identify, install and configure Windows Operating System features Perform OS installations and upgrades Identify features and tools of macOS Identify features and tools of Linux OS Summarize security measures and protocols Configure SOHO network security Manage security settings Troubleshoot Windows OS problems Explain change-management best practices Implement workstation backup and recover methods Identify the basics of scripting</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. This course follows after the A+ Part 1 course and prepares you for the A+ Core 2 exam 220-1101.</p>Prerequisites<p>While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training.</p></div><div id="course-pills-2"><h3>Lesson 1: Configuring Windows</h3> <ul> <li>Topic 1A: Configure Windows User Settings</li> <li>Topic 1B: Configure Windows System Settings</li> </ul> <h3>Lesson 2: Managing Windows</h3> <ul> <li>Topic 2A: Use Management Consoles</li> <li>Topic 2B: Use Performance and Troubleshooting Tools</li> <li>Topic 2C: Use Command-line Tools</li> </ul> <h3>Lesson 3: Identifying OS Types and Features</h3> <ul> <li>Topic 3A: Explain OS Types</li> <li>Topic 3B: Compare Windows Editions</li> </ul> <h3>Lesson 4: Supporting Windows</h3> <ul> <li>Topic 4A: Perform OS Installations and Upgrades</li> <li>Topic 4B: Install and Configure Application</li> <li>Topic 4C: Troubleshoot Windows OS Problems</li> </ul> <h3>Lesson 5: Managing Windows Networking</h3> <ul> <li>Topic 5A: Manage Windows Networking</li> <li>Topic 5B: Troubleshoot Windows Networking</li> <li>Topic 5C: Configure Windows Security Settings</li> <li>Topic 5D: Manage Windows Shares</li> </ul> <h3>Lesson 6: Managing Linux and macOS</h3> <ul> <li>Topic 6A: Identify Features of Linux</li> <li>Topic 6B: Identify Features of macOS</li> </ul> <h3>Lesson 7: Configuring SOHO Network Security</h3> <ul> <li>Topic 7A: Explain Attacks, Threats, and Vulnerabilities</li> <li>Topic 7B: Compare Wireless Security Protocols</li> <li>Topic 7C: Configure SOHO Router Security</li> <li>Topic 7D: Summarize Security Measures</li> </ul> <h3>Lesson 8: Managing Security Settings</h3> <ul> <li>Topic 8A: Configure Workstation Security</li> <li>Topic 8B: Configure Browser Security</li> <li>Topic 8C: Troubleshoot Workstation Security Issues</li> </ul> <h3>Lesson 9: Supporting Mobile Software</h3> <ul> <li>Topic 9A: Configure Mobile OS Security</li> <li>Topic 9B: Troubleshoot Mobile OS and App Software</li> <li>Topic 9C: Troubleshoot Mobile OS and App Security</li> </ul> <h3>Lesson 10: Using Support and Scripting Tools</h3> <ul> <li>Topic 10A: Use Remote Access Technologies</li> <li>Topic 10B: Implement Backup and Recovery</li> <li>Topic 10C: Explain Data Handling Best Practices</li> <li>Topic 10D: Identify Basics of Scripting</li> </ul> <h3>Lesson 11: Implementing Operational Procedures</h3> <ul> <li>Topic 11A: Implement Best Practice Documentation</li> <li>Topic 11B: Use Proper Communication Techniques</li> <li>Topic 11C: Use Common Safety and Environmental Procedures</li> </ul></div>

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