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Redhill

<h3><b>Total MPLS VPN for engineers training course description</b></h3>
        <p>A hands on course concentrating solely on MPLS
VPNs. The course begins with a review of VPN basics
before moving onto L3VPNs and MBGP, followed by
L2VPNs.

</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
                       <li>Compare, contrast and evaluate MPLS L2VPNs versus L3VPNs.</li>
<li>Describe, configure and troubleshoot MPLS L3VPNs.</li>
<li>Configure and troubleshoot MBGP.</li>
<li>Describe, configure and troubleshoot MPLS L2VPNs.</li> 

										</ul>
        <h5>
        <b>Total MPLS VPN for engineers training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with MPLS VPNs.</p>
              
							<li><b>Prerequisites:</b></li>
							
							<p>Concise MPLS for engineers </p>
              
							<li><b>Duration</b></li>
							
              <p>2 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Total MPLS VPN for engineers training course contents</b></h3>
      <ul>
				<li> MPLS VPN basics</li><p>
LSR, PE and P router roles. What is a VPN?
MPLS VPN types, MPLS VPN comparison, MPLS
L3VPN, L2VPN. VPN architectures. <br /><span>Hands on:</span>
Building the base network.
				</p><li>L3VPN</li><p>
Separate routing tables, The Virtual Routing
Table, VRFs, Route Distinguisher (RD), VNPv4
addresses. <br /><span>Hands on:</span> Minimal VRF configuration,
routing between customer and provider (PE-CE).
</p><li>MBGP</li><p>
MP-BGP, IPv4 routing, IPv6 routing, VPNv4
addresses, VPNv6 addresses. Exchanging labels.
Exchanging routes. Route targets, communities.
Route reflectors. <br /><span>Hands on:</span> MBGP setup. MPLS
L3VPN troubleshooting.
</p><li>L2VPN</li><p>
Why L2 not L3? Services: TDM, ATM, Frame
Relay, Ethernet. Pseudowires. <br /><span>Hands on:</span> Simple
L2VPN configuration.
</p><li>Pseudowires</li><p>
VPWS, AToM, Attachment Circuit, Traffic
encapsulation, Ethernet over MPLS. Ethernet
MTU considerations. VC types. <br /><span>Hands on:</span> PW
configuration and troubleshooting.
</p><li>VPLS</li><p>
Ethernet multipoint connectivity. Virtual
Forwarding Instance (VFI), Virtual Switching
Instance. Flooding, MAC address management,
split horizons. Hierarchical VPLS. Signalling: LDP
based. BGP based. Auto discovery. <br /><span>Hands on:</span>
VPLS configuration and troubleshooting.
</p><li>Next generation L2VPN</li><p>
				E-VPN, PBB-EVPN.</p>

      </ul>

Systems & Network Training

Network & Security

Network Engineer

Total MPLS VPN for engineers

General Admission

<h3><b>Securing Kubernetes training course description</b></h3>
      <p> This course introduces concepts, procedures, and best
practices to harden Kubernetes based systems and
container-based applications against security threats. It
deals with the main areas of cloud-native security:
Kubernetes cluster setup, Kubernetes cluster
hardening, hardening the underlying operating system
and networks, minimizing microservices vulnerabilities,
obtaining supply chain security as well as monitoring,
logging, and runtime security.
</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
   	<li>Harden Kubernetes systems and clusters.</li>
<li>Harden containers.</li>
<li>Configure and use Kubernetes audit logs.</li>
	
      </ul>
        <h5>
        <b>Securing Kubernetes training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Technical staff working with Kubernetes</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Kubernetes_for_engineers_course.htm</p>
			  <p>Definitive Docker for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Securing Kubernetes training course contents</b></h3>
				<p>This course does not only deal with the daily security
administration of Kubernetes-based systems but also
prepares delegates for the official Certified Kubernetes
Security Specialist (CKS) exams of the Cloud Native
Computing Foundation (CNCF).
Structure: 50% theory 50% hands on lab exercise</p>
				
				
<h5>Module 1: User and authorization management</h5>
			<ul>
<li>Users and service accounts in Kubernetes</li>
<li>Authenticating users</li>
<li>Managing authorizations with RBAC</li>
				</ul>	
<h5>Module 2: Supply chain security</h5>
				<ul>
<li>Vulnerabilit checking for images</li>
<li>Image validation in Kubernetes</li>
<li>Reducing image footprint</li>
<li>Secure image registries</li>
				</ul>
<h5>Module 3: Validating cluster setup and penetration
testing</h5>
				<ul>
<li>Use CIS benchmark to review the security
configuration of Kubernetes components.</li>
<li>Modify the cluster components' configuration to
match the CIS Benchmark.</li>
<li>Penetration testing Kubernetes for known
vulnerabilities.</li>
				</ul>
<h5>Module 4: System hardening</h5>
				<ul>
<li>Use kernel hardening tools</li>
<li>Setup appropriate OS level security domains</li>
<li>Container runtime sandboxes</li>
<li>Limit network access</li>
				</ul>
<h5>Module 5: Monitoring and logging</h5>
				<ul>
<li>Configure Kubernetes audit logs</li>
<li>Configure Audit Policies</li>
<li>Monitor applications behaviour with Falco</li>
      </ul>

Securing Kubernetes and Containers

<h3><b>SIP security training course description</b></h3>
        <p>
        A hands-on course covering SIP security. It is assumed that delegates already know SIP as this course focuses purely on the security issues in SIP IP telephony networks. Hands-on practicals follow each major theory session and include use of various SIP security tools such as vomit, sipp, sipsak and sivus amongst others.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
          <li>Secure SIP networks</li>
					<li>Use various SIP security tools</li>
                  </ul>
				
        <h5><b>SIP security training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Technical staff working with SIP.<br />
                 Technical security staff.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>SIP for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>SIP security training course contents</b></h3>
				<ul>	<li>SIP review</li><p>
SIP infrastructure and entities, example SIP session.
<br /><span>Hands on</span> Simple SIP network with and without
authentication.
					</p><li>SIP security attacks</li><p>
 DOS attacks, infrastructure attacks, eavesdropping,
spoofing, replay, message integrity. <br /><span>Hands on</span> Basic
SIP packet capture, infrastructure attacks.
</p><li>SIP tools</li><p>
 SIP packet creation: Sivus, SIPsak, PROTOS, SFTF,
SIP bomber, SIPp, Seagull, Nastysip. SIP packet
generators: SIPNess, NetDude. Monitoring:
Wireshark, Cain &amp; Abel, Vomit, Oreka, VoiPong.
Scripts and tools: SIP-Fun, Skora.net, kphone-ddos,
sip-scan, sip-kill, sip-redirectrtp. Health of different
tools. <br /><span>Hands on</span> Generating SIP packets, rebuilding
conversations from captured packets, password
cracking.
</p><li>VPNs and SIP</li><p>
 IPSec, AH, ESP, transport mode, tunnel mode, Pre
Shared Keys, Public keys. <br /><span>Hands on</span> SIP calls over
IPSec.
</p><li>Secure SIP signaling</li><p>
 SIP relationship with HTTP, Deprecated HTTP 1.0
basic authentication, HTTP 1.1 Digest authentication,
S/MIME, SIPS, SIPS URI, TLS, DTLS, PKI
infrastructures. <br /><span>Hands on</span> SIP with TLS.
</p><li>Secure media streams</li><p>
 SRTP, features, packet format, default encryption,
default authentication, key distribution. S/MIME,
MIKEY, SDP security descriptions. SIP security
agreements. <br /><span>Hands on</span> Analysing SRTP packets.
</p><li>Firewalls</li><p>
 NAT traversal. Impact of firewall on infrastructure
attacks. TLS and firewalls. SIP specific firewalls.
<br /><span>Hands on</span> SIP calls through a firewall. 

</p>
				</ul>

SIP security for engineers

<h3><b>Total SIPp course description</b></h3>
      <p>SIPp is a robust performance testing tool designed for
evaluating the SIP protocol. This comprehensive
course takes you on a journey from the initial
installation of SIPp to mastering fundamental scenarios,
exploring diverse architectures, delving into statistics
analysis, and crafting XML scenario files. 

</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
      <li>Monitor SIP traffic with SIPp.</li>
<li>Use SIPp for performance testing.</li>
<li>Use the standard SIPp scenarios.</li>
<li>Create custom scenarios in XML for SIPp.
</li>
                  </ul>
       
        <h5>
        <b>Total SIPp course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Those working with SIP.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p> Definitive SIP for
engineers </p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Total SIPp course contents</b></h3>
      <ul>
		  
<li>Introduction</li><p>
What is SIPp? SIP review: UAC, UAS, INVITE,
BYE. Sample SIP call flows. <br /><span>Hands on</span> Wireshark,
SIP call flow.
</p><li>Installing SIPp</li><p>
Getting SIPp, installing SIPp.
</p><li>Using SIPp</li><p>
Running sipp. sipp with uas scenario, sipp with uac
scenario. The integrated scenarios. Online help.
<br /><span>Hands on</span> uac, uas.
</p><li>Controlling SIPp</li><p>
Hot keys, commands, UDP socket. Running SIPp in
the background. Traffic control. SIPp performance
testing. <br /><span>Hands on</span> Changing call rates, remote
control, pausing traffic.
</p><li>Monitoring SIP traffic</li><p>
Scenario screen, statistics. Response times,
counters. <br /><span>Hands on</span> Monitoring SIP traffic.
</p><li>More integrated scenarios</li><p>
SIPp and media and RTP. 3PCC. 3PCC extended.
Transport modes: UDP, TCP, TLS, SCTP, IPv6
mono and multi socket. <br /><span>Hands on</span> Third Party Call
Control.
</p><li>XML</li><p>
What is XML? Content, markup, elements,
attributes. Start tags, end tags. <br /><span>Hands on</span>
Displaying embedded scenarios, looking at the XML
files of the integrated scenarios.
</p><li>Creating your own XML scenarios</li><p>
scenario, message commands, send, recv,
nop, pause, sendCmd, recvCmd,
common sipp scenario attributes, command specific
sipp scenario attributes. XML DTD, jEdit. <br /><span>Hands on</span>
uac and uas scenario XML files.
</p><li>Recv actions</li><p>
Log and warning, exec, variables, variable types,
variable scope. External variables.<br /><span>Hands on</span> RTP
streaming, Change a calls network destination,
injection files.
</p><li>Regular expressions</li><p>
What is an RE. POSIX 1003.2. Re injection.
Validation. <br /><span>Hands on</span> regex example.

</p>
      </ul>

Total SIPp for engineers

<h3><b>Definitive Puppet training course description</b></h3>
      <p> Puppet is a framework and toolset for configuration
management. This course covers Puppet to enable
delegates to manage configurations. Hands on
sessions follow all the major sections.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
			<li>Deploy Puppet.</li>
																					<li>Manage configurations with Puppet.</li>
                     <li>Build hosts with Puppet.</li>
																					<li>Produce reports with Puppet.</li>
                  </ul>
        <h5>
        <b>Definitive Puppet training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with Puppet.</p>
              
							<li><b>Prerequisites:</b></li>
							
							<p>Linux fundamentals.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Definitive Puppet training course contents</b></h3>
      <ul>
				<li>Getting started with Puppet</li><p>
What is Puppet, Selecting the right version of Puppet, Installing Puppet, Configuring Puppet.

</p><li>Developing and deploying Puppet </li><p>
The puppet apply command and modes of operation, Foreground Puppet master, Developing Puppet with Vagrant, Environments, Making changes to the development environment, Testing the new environments with the Puppet agent, Environment branching and merging, Dynamic Puppet environments with Git branches, Summary, Resources.

</p><li>Scaling Puppet </li><p>
Identifying the challenges, Running the Puppet master with Apache and Passenger, Testing the Puppet master in Apache, Load balancing multiple Puppet masters, Scaling further, Load balancing alternatives. Measuring performance, Splay time, Summary, Going further, Resources.

</p><li>Externalizing Puppet configuration </li><p>
External node classification, Storing node configuration in LDAP, Summary, Resources.

</p><li>Exporting and storing configuration </li><p>
Virtual resources, Getting started with exported and stored configurations, Using exported resources, Expiring state resources, Summary, Resources.

</p><li>Puppet consoles </li><p>
The foreman, Puppet enterprise console, Puppetboard, Summary, Resources.

</p><li>Tools and integration </li><p>
Puppet forge and the module tool, Searching and installing a module from the forge, Generating a module, Managing module dependencies, Testing the modules, Developing Puppet modules with Geppetto, Summary, Resources.

</p><li>Reporting with Puppet </li><p>
Getting started, Configuring reporting, Report processors, Custom reporting, Other Puppet reporters, Summary, Resources.

</p><li>Extending Facter and Puppet </li><p>
Writing and distributing custom facts, Developing custom types, providers and functions, Summary, Resources, Complex data structures, Additional backends, Hiera functions in depth, Module data bindings, Hiera examples. Jiera-2, Summary, Resources.

</p><li>Mcollective </li><p>
Installing and configuring Mcollective, testing, Mcollective plugins, accessing hosts with Metadata.

</p><li>Hiera </li><p>
Lists, initial Hiera configuration, Hiera command line utility, complex data structures, additional backends, Hiera functions in depth, module data bindings. Hiera-2.</p>
      </ul>

Definitive Puppet for engineers

<h3><b>SIP in IMS training course description</b></h3>
      <p>The IP Multimedia Core Network Subsystem (IMS) is defined by 3GPP as a new mobile infrastructure. This advanced course looks at the use of SIP in the IMS.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
				   <li>Describe the role of SIP in the IMS.</li>
					<li>Explain how SIP works in the IMS</li>
					<li>Describe the SIP architecture in the IMS.</li>
                    <li>Explain how SIP and SDP are used in basic IMS procedures.</li>
                  </ul>
        <h5>
        <b>SIP in IMS training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Technical telecommunications staff. </p>
              
							<li><b>Prerequisites:</b></li>
							
              <p> SIP for engineers.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>SIP in IMS training course contents</b></h3>
      <ul>
				<li>Introduction </li><p>
SIP review, SIP elements, Simple SIP call flow, What is IMS? Why IMS? Why SIP in the IMS? SIP and IMS relationship.

</p><li>Standards </li><p>
3GPP, IETF, 3GPPr5, 3GPPr6, 3GPP SIP extensions.

</p><li>SIP and IMS </li><p>
IMS architecture, SIP interfaces.

</p><li>Server functions </li><p>
Registration, home and away, location and directory services, stateful and stateless servers.

</p><li>SIP servers </li><p>
P-CSCF, I-CSCF, S-CSCF, PSTN gateways

</p><li>SIP registration in the IMS </li><p>
SIP REGISTER, IMS identities, registration process, P-CSCF discovery, S-CSCF assignment, IMS subscriber and IMS registrar signalling flow. IMS routing in the registration process. Re and De-registration.

</p><li>SIP sessions in the IMS </li><p>
SIP INVITE, Establishing IMS SIP sessions, User at home network, user roaming, IMS offer answer architecture, SIP preconditions, QoS, reserving resources, IMS bearer network interactions, IMS subscriber and IMS service signalling flow. Typical call flows.

</p><li>SIP services in the IMS </li><p>
IMS specifications, IMS service procedures, call scenarios, call services. IMS multimedia related procedures. IMS presence, IMS messaging, IMS conferencing, IMS PoC.

</p><li>SIP-T </li><p>
SIP and the PSTN, URIs and ENUM, NAPTR, SRV, ISUP numbers and URI mapping, IAM and INVITE, SIP to PSTN/ISUP mapping, PSTN/ISUP to SIP mapping, PSTN to PSTN over SIP. MIME media types for ISUP, DTMF transmission, CLIP and CLIR in SIP, ring tone, split gateways

</p><li>SIP-I </li><p>
ISO standards, translation versus tunnelling.

</p><li>IMS SIP extensions </li><p>
Security (RFC 3310, 3329), Resource reservation (RFC 3312), Media authorisation (RFC 3313), SigComp (RFC 3320), P Headers (RFC 3325, 3455), Mobile registration (RFC 3327, 3608), Reg event (RFC 3680), Preconditions (RFC 4032)

</p><li>Security </li><p>
IMS security architecture, identities, HTTP digest, TLS. Affect of security on SIP media sessions.
</p>
      </ul>

Definitive SIP in the IMS for engineers

<h3><b>Essential GEPON training course description</b></h3>
      <p>Designed to benefit those requiring an in depth
knowledge of the principles and applications of the
IEEE Ten Gigabit Ethernet and Gigabit Ethernet
Passive Optical Networking and Fibre to the X in NG
network applications and their associated equipment,
its flexibility and function within a modern transmission
network.<br />
Using an effective mix of instruction and correlation to
theory based learning the delegate will gain a complete
understanding of the equipment and the tasks to be
undertaken in a real life situation.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Compare FTTx networks.</li>
																				<li>Compare PON variants.</li>
                    <li>Recognise the GEPON architecture.</li>
                    <li>Explain how GEPON works.</li>
                    <li>Recognise GEPON issues.</li>
                  </ul>
       
        <h5>
        <b>Essential GEPON training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone requiring GEPON knowledge.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Introduction to data communications and networking.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Essential GEPON training course contents</b></h3>
      <ul>
				<li>FTTN, FTTC, FTTH </li><p>
Single Mode Fibre (SMF) and various types, Multimode Fibre (MMF), Fibre Safety and properties (Dispersion/attenuation), Fibre Reel cables and types, Fibre installation and air blown fibre, Transmitters and receivers - power budget/laser classes, Fibre to the home (FTTH), FTTC (Fibre to the Cabinet), FTTN (Fibre to the node), FTTD (Fibre to the Desk), FFTH Topologies and wavelengths, Active or Passive Optical Network (PON).

</p><li>WDM equipment and GPON OSP design </li><p>
Wavelength considerations, WDM/DWDM/CWDM EDFA optical amplification, AWG (Arrayed Waveguide Grating) splitters, Couplers (splitters) and losses, Optical splitters 1x2, 1x4, 1x8, 1x16, 1x32, 1x64, 2x64.

</p><li>IEEE PON variants </li><p>
Gigabit Ethernet Passive Optical Network (GEPON), Time Division PON (TDM-PON), Wave Division Multiplexing PON (WDM-PON), 1Gbps, 10Gbps, 40Ggps, 100Gbps, Strategies for TDM-PON to WDM-PON migration, Architecture of NG-PON (hybrid WDM/TDM PON), Additional services than triple play.

</p><li>GEPON design </li><p>
GEPON OSP centralized design, GEPON OSP distributed design, GEPON PON splitters x4 x8 x32, Fibre splice trays / fibre cassette trays / fibre enclosures, GEPON field testing /GEPON field installation verification, GEPON physical layer testing, Optical Time Domain Reflectometer (OTDR), Optical power source /Optical power meter, Optical Return Loss (ORL), APON/BPON/GPON/EPON/GEPON/10-GEPON comparison.

</p><li>IEEE 802.3ah GEPON: Ethernet in the first mile </li><p>
IEEE 802.3 options, Optical Ethernet options, Ethernet in the first mile, 1000BASE-LX, 1000BASE-SX, IEEE 802.1Q VLANs, Q-in-Q and MAC-in-MAC. QofS Ethernet TOS and priority methods PCP and DiffServe, Reference model / terminology / architecture, Example of ONT functional blocks, Example of OLT functional blocks, FTTx scenarios, The four switching arrangements for external access network backup.

</p><li>IEEE 802.3av 10-GEPON </li><p>
Physical layer, 10GBASE-SR, 10GBASE-LX4, 10GBASE-ER, 10GBASE-LR, 10GBASESW, 10GBASE-LW, 10GBASE-EW, Enhancement band, Bit rate and wavelengths, Compatibility, Forward error correction.

</p><li>IEEE 802.3ca 25G, 50G and 100G NG-EPON </li><p>
MAC frame structure, Downstream multiplexing / Upstream multiplexing, Media access control and ONU registration, Alarm messages.

</p><li>IEEE 802.3bk extended EPON </li><p>
Laser Types PRX40 and PR40, Reference model.

</p><li>GEPON issues and standards </li><p>
GEPON components OLT / GEPON ONT and examples GEPON management, RG (Residential Gateway), HPNA (Home Phone Network Alliance), Power Line Carrier (PLC), GPON DLNI, G.hn or G.9960 MOCA, FTTH Council certification, Standard for network certification, Qualify for use of the fibre-connected home badge, GEPON frame synchronization to network timing, Direct clock synchronization interface (BITS), Multiservice Access Platform (MSAP), Software planning tool. Superconnected cities / voucher scheme.

</p><li>Ethernet OAM </li><p>
Link monitoring, remote failure indication, Remote loopback.
</p>
      </ul>

Essential GEPON

London

<h2>ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training</h2>
 <p>The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. </p>
 <p>This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam.</p><h3>What You Will Learn</h3>
 <p>The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: </p>
 <ul>
 <li>Understand how customer journeys are designed  </li>
 <li>Know how to target markets and stakeholders </li>
 <li>Know how to foster stakeholder relationships  </li>
 <li>Know how to shape demand and define service offerings  </li>
 <li>Know how to align expectations and agree on details of services  </li>
 <li>Know how to onboard and offboard customers and users  </li>
 <li>Know how to act together to ensure continual value co-creation (service consumption / provisioning)  </li>
 <li>Know how to realize and validate service value</li>
 </ul><section>
                    <h3>Customer Journey</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Mastering the Customer Journey</li> <li>Touchpoints and Service Interactions</li> <li>Module Topics</li> <li>Mapping the Customer Journey</li> <li>Designing the Customer Journey</li> <li>Measuring and Improving the Customer Journey</li> </ul> <h3>Customer Journey Step 1: Explore</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of the Explore Step</li> <li>Module Topics</li> <li>Understanding Service Consumers</li> <li>Understanding Service Providers</li> <li>Understanding and Targeting Markets</li> </ul> <h3>Customer Journey Step 2: Engage</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of the Engage Step</li> <li>Aspects of Service Value</li> <li>Module Topics</li> <li>Service Relationship Types</li> <li>Building Service Relationships</li> <li>Building and Sustaining Trust and Relationships</li> <li>Analyzing Customer Needs</li> <li>Managing Suppliers and Partners</li> </ul> <h3>Customer Journey Step 3: Offer</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Shaping Demand and Service Offerings</li> <li>Module Topics</li> <li>Managing Demand and Opportunities</li> <li>Specifying and Managing Customer Requirements</li> <li>Designing Service Offerings and User Experience</li> <li>Selling and Obtaining Service Offerings</li> </ul> <h3>Customer Journey Step 4: Agree</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Aligning Expectations and Agreeing on Services</li> <li>Module Topics</li> <li>Agreeing on and Planning Value Co-Creation</li> <li>Negotiating and Agreeing on a Service</li> </ul> <h3>Customer Journey Step 5: Onboard</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Onboarding and Offboarding</li> <li>ITIL® Management Practices</li> <li>Module Topics</li> <li>Planning Onboarding</li> <li>Fostering Relationships with Users</li> <li>Providing User Engagement and Delivery Channels</li> <li>Enabling Users for Service </li> <li>Elevating Mutual Capabilities</li> <li>Offboarding</li> </ul> <h3>Customer Journey Step 6: Co-create</h3> <ul> <li>Purpose of the Module</li> <li>Purpose of Service Provision and Consumption</li> <li>Module Topics</li> <li>Service Mindset</li> <li>Ongoing Service Interactions</li> <li>Nurturing User Communities</li> </ul> <h3>Customer Journey Step 7: Realize</h3> <ul> <li>Purpose of the Module</li> <li>Measuring Service Value</li> <li>Purpose of Value Capturing and Customer Journey Improvement</li> <li>Realizing Service Value in Different Settings</li> <li>Module Topics</li> <li>Tracking Value Realization</li> <li>Assessing and Reporting Value Realization</li> <li>Evaluating Value Realization and Improving Customer Journeys</li> <li>Realizing Value for the Service Provider</li> </ul>


                </section>

IIL Europe Ltd

ITIL 4 Specialist: Drive Stakeholder Value: In-House Training

Nottinghamshire

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">COURSE INFORMATION</strong></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The NPORS&nbsp;Shunter Vehicle&nbsp;course is for drivers who do not hold an HGV licence but are required to &#39;shunt&#39; vehicles etc. around on company premises. Shunter training allows these drivers to drive maximum weight articulated and rigged vehicles on-site only around the business premises.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We will conduct a learner analysis to identify the duration of training required for those with limited or no experience, whereas experienced operators can attend a one day Experienced Worker Assessment (Test Only).</p><h2 fr-original-style="" style="box-sizing: border-box;">NPORS Shunter Vehicle (N243) Course Content</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To provide knowledge and understanding in the following areas:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator</li><li fr-original-style="" style="box-sizing: border-box;">Have a working knowledge of the manufacturer&rsquo;s handbook for the particular machine to be used</li><li fr-original-style="" style="box-sizing: border-box;">Be able to locate and identify the major components of the machine and explain their functions</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all pre-operational checks in accordance with manufacturer&rsquo;s and legislative requirements</li><li fr-original-style="" style="box-sizing: border-box;">Identify and maintain PPE appropriate for Shunter Vehicle use</li><li fr-original-style="" style="box-sizing: border-box;">Conduct all necessary safety checks at the work area</li><li fr-original-style="" style="box-sizing: border-box;">Prepare the Shunter Vehicle for use and operate machinery safely and efficiently</li><li fr-original-style="" style="box-sizing: border-box;">Attach and set trailers ready for operation</li><li fr-original-style="" style="box-sizing: border-box;">Environmental considerations</li><li fr-original-style="" style="box-sizing: border-box;">Transport and uncouple Shunter Vehicle attachments</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">Entry Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please note, that in all cases, operators are required to supply proof to support&nbsp;their application. They have to have passed the CITB health, safety &amp; environmental touch screen test within two years prior to their application.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Good understanding of spoken and written English.</p></div>

Dynamic Training and Assessments Ltd

Construction

CSCS (Construction Skills Certification Scheme)

NPORS

NPORS Shunter Vehicle (N243)

Birmingham

Telford

<p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A</strong>pproach with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong>are and <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">E</strong>mpathy.&nbsp;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.</p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">For more information about duration, please contact the Institute.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Enquire for more information</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - Anyone involved in a customer-facing role or training their customer-facing staff.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our thinking extends to &#39;Occupying our customer&#39;s consciousness.&#39; A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define a customer and what we are to them.</li><li fr-original-style="" style="box-sizing: border-box;">Share specific experiences you or someone you know may have had, good and bad.</li><li fr-original-style="" style="box-sizing: border-box;">Share some good and bad ways you and others have dealt with customers.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Ten Types of Customers and ask you to decide which you get more than others.</li><li fr-original-style="" style="box-sizing: border-box;">Break into groups to analyse our data and ask you to discuss it.</li><li fr-original-style="" style="box-sizing: border-box;">Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.</li><li fr-original-style="" style="box-sizing: border-box;">Look at our thoughts on managing our top ten customer types.</li><li fr-original-style="" style="box-sizing: border-box;">Through small group discussions, create a top 5 action list to take away and review in 3 months.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div>

This workshop is designed to examine how we care for our customers. We do this by identifying many aspects of many customers and using data from those attending our workshops.
We also look at types of customers, how they usually behave, and how we can negatively impact them through careless interactions or positively through careful communication, consideration, and using an "ACE"—Approach with Care and Empathy. 
We aim to see people leave our workshop with far better insights into customer-facing best practices and ideas to improve their training for customer-facing employees.



LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - Anyone involved in a customer-facing role or training their customer-facing staff.
Why? - The ultimate goal in customer-facing skills is to win lifelong customers by continuously managing customer relationships, to gain those lifelong customers.
Any business that can see a consistent issue with retaining customers is in for a tough time. But we ask you to go a step further by not just keeping customers happy but attracting new customers and focussing on retaining our high-impact customers.
Our thinking extends to 'Occupying our customer's consciousness.' A persistent fishing expedition to continually engage our customers, even when it is not to buy something. This engagement gives us an almost permanent inroad to their internal marketing, follow-on sales, recommendations, and loyalty.
Workshop Content
Define a customer and what we are to them.
Share specific experiences you or someone you know may have had, good and bad.
Share some good and bad ways you and others have dealt with customers.
Discuss our Ten Types of Customers and ask you to decide which you get more than others.
Break into groups to analyse our data and ask you to discuss it.
Discuss our Customer-facing model and why lifelong relationships are critical to managing customers.
Look at our thoughts on managing our top ten customer types.
Through small group discussions, create a top 5 action list to take away and review in 3 months.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Customer Experience

Customer Care

Customer Service

Customer Relations

Customer care, customer service, Moccasin Approach, 

Customer Facing Skills

Introductory daily rate.

Registered charities and non profits only.

Non profits only.

Bromley

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Kent.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

MJ Electrical Training 

Construction Industry Scheme (CIS)

City & Guilds

Health & Safety

Electrical Testing

Wiring Regulations

Electrical Installation

Electrical Inspection & Testing

ECS Health & Safety Course with MJ Electrical Training. Available every week, use this course to complete the application process when applying for an ECS Labourers Card. 

ECS Card Health & Safety Course Kent

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

ECS Card Health & Safety Course Bromley

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training has the largest centre network in the UK, with City &amp; Guilds exams available every week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Final exams for the 18th Edition Wiring Regulations, Part P Building Regulations, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ECS Health &amp; Safety Courses&nbsp;</strong>and CSCS Green Labourers Health &amp; Safety in a Construction Environment are available weekly in Dover.</p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://mjelectricaltraining.co.uk/exam-venue/safety-passport/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Learn More @ MJ Electrical Training &gt;&gt;</span></strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take the First Step Towards a Successful Career in the Electrical Industry with the SPA Health &amp; Safety Core Day</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to kickstart or advance your career in the electrical industry? Obtaining the ECS Labourer Card is a crucial milestone that demonstrates your competence in assisting electricians in their installations. This card not only opens doors for new opportunities but also ensures that you are recognized as a qualified professional in the field. One of the most efficient ways to qualify for this essential certification is by completing the SPA Health &amp; Safety Core Day, offered by MJ Electrical Training.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why is the ECS Labourer Card Important?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The ECS Labourer Card is a must-have for anyone looking to start or further their career in the electrical industry. It signifies that you are competent to assist electricians in their electrical installations under supervision, ensuring safety and efficiency on the job. While advanced qualifications like the JIB Gold Card require extensive training and experience, the ECS Labourer Card provides a valuable entry point for newcomers, trainees, and those aiming to become fully qualified electricians.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pathways to the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">MJ Electrical Training outlines two primary routes to gaining the ECS Labourer Card, depending on your previous qualifications and experience:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route One</strong>: If you already hold approved JIB theory qualifications, you may be exempt from additional health and safety courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2.&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Route Two</strong>: If you do not hold these qualifications, you will need to complete an ECS-approved Health &amp; Safety Course. The SPA Health &amp; Safety Core Day is one of the most accessible and comprehensive options available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SPA Health &amp; Safety Core Day: Your Gateway to ECS Health &amp; Safety Exemption</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day, offered by MJ Electrical Training for just &pound;174.00 (including VAT), is a one-day online face-to-face training course delivered via Teams or Zoom. Available every week, this course is designed to provide you with the essential health and safety knowledge required for the electrical industry. Completing this course will exempt you from the ECS Health &amp; Safety Assessment, streamlining your path to obtaining the ECS Labourer Card.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The SPA Health &amp; Safety Core Day is ideal for anyone looking to gain an ECS Labourers Card or complete an ECS Health &amp; Safety Exemption:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Practising electricians looking to formalise their safety training.</li><li fr-original-style="" style="box-sizing: border-box;">Trainees and apprentices in the electrical industry.</li><li fr-original-style="" style="box-sizing: border-box;">Associated trade professionals such as electrical engineers, contracts managers, designers, consultants, surveyors, builders, and plumbers.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits of the SPA Health &amp; Safety Core Day</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Comprehensive Training</b>: The course covers all necessary aspects of health and safety in the electrical industry, ensuring you are well-prepared for your role.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Flexible Learning</b>: Delivered online, you can complete the training from the comfort of your home or office, making it convenient and accessible.</li><li fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">Certification</b>: Upon completion, you will receive a certificate that can be used to evidence you meet the H&amp;S requirements for the ECS Labourer Card.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Further Opportunities with the ECS Labourer Card</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Obtaining the ECS Labourer Card allows you to progress into employment and onto further qualifications, such as:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 2 Certificate in Fundamental Inspection, Testing and Initial Verification (2392-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Certificate in Building Regulations for Electrical Installation Contractors in Dwellings (2393-10)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Initial Verification (2391-50)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in the Periodic Inspection (2391-51)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 3 Award in Inspection and Testing (2391-52)</li><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds Level 4 Higher Professional Diploma in Building Services Engineering (4467-04)</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To qualify for the ECS Labourer Card, not only must you have an ECS-approved H&amp;S course, but you must also demonstrate active engagement in the electrotechnical sector. This proof can be provided through:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An application by your employer via the ECS Employer Portal.</li><li fr-original-style="" style="box-sizing: border-box;">A written reference from your current employer on company-headed paper, stating your role as an electrical labourer, start date, and signed by an authorised person.</li><li fr-original-style="" style="box-sizing: border-box;">Confirmation of your contract duration from an agency if you are working through one.</li><li fr-original-style="" style="box-sizing: border-box;">Documented proof of enrolment in a related electrical course from your educational institution.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, you can submit an offer letter, employment contract, or recent payslip from a reputable business within the industry. These documents validate your eligibility and expertise, completing the ECS Labourer Card application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Verify and Stay Updated</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">While every effort is made to provide accurate and up-to-date information, it is essential to verify the current application criteria by visiting the <a href="https://www.ecscard.org.uk/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">ECS Website</a>. Keeping informed ensures that you meet all requirements and avoid any potential issues during the application process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Taking the SPA Health &amp; Safety Core Day is a strategic move for anyone looking to advance their career in the electrical industry. Not only does it provide essential health and safety training, but it also qualifies you for the ECS Labourer Card, a vital certification for gaining employment and furthering your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol in the SPA Health &amp; Safety Core Day with MJ Electrical Training today. Equip yourself with the knowledge and certification needed to excel in the dynamic and rewarding field of electrical installations. Your journey to becoming a fully qualified electrician starts here!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

ECS Card Health & Safety Course Dover

ECS Card Health & Safety Course Liverpool

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional, who are involved in the design/build, renovation or relocation of a mission-critical data centre.</p>Overview<p>This 5-day course is designed to prepare participants to analyse a given business case and perform technical evaluation for a project plan and a set of designs for the implementation of a mission critical data centre.<br />The course also engages participants in product evaluations and demonstrates how to select equipment and develop equipment test scripts (IET) and integrated performance and validation testing (IPVT). CDCEÂ© builds upon knowledge gained in CDCP and CDCS courses. Participants who pass the exam will join the industry's elite data centre project design experts.<br />CDCEÂ© is the highest level training in the EPI Design and Build training track under the EPI Data Centre Training Framework. Participants must hold a valid CDCS certificate in order to be able to register for the CDCE class.</p><p>CDCEÂ© is the premier certification for data centre professionals in the data centre design/build and related fields.</p></div><div id="course-pills-2"><h4>Data Centre Life Cycle</h4><ul><li>Data centre lifecycle stages and phases<br />Exercise: Stage/Phase/Milestone/Document mapping</li></ul><h4>Design Preparation</h4><ul><li>Creation of a SON ? Statement Of Need<br />Technology review<br />Conceptual sizing<br />How to calculate for computer room space<br />How to calculate facility space<br />How to calculate incoming power<br />Exercise: Conceptual sizing building and power<br />Analysing capacity of existing facility<br />Analysing investment options<br />Site selection<br />Permits and approvals<br />Exercise: Site selection<br />Conceptual design<br />Budget and project timeline<br />Business case preparation<br />Project delivery structure<br />Project management options<br />Project manager and team</li></ul><h4>Design Planning</h4><ul><li>OSRA?Operational Systems Requirement Analysis<br />TFRA?Technical Facilities Requirement Analysis<br />Operations and maintenance review<br />RFP?Request For Proposal process<br />Vendor selection</li></ul><h4>Design Development</h4><ul><li>Project planning<br />Design development<br />PDR ? Preliminary Design Review<br />Equipment selection<br />FDR/V ? Final Design Review/Validation<br />Exercise: Full design validation of power, cooling, floor plans, fire suppression<br />Design freeze and LLTI<br />Creation of construction documents<br />BOM/BOQ ? Bill Of Material/Bill Of Quantity<br />Exercise: Equipment selection</li></ul><h4>Acquire</h4><ul><li>Requirements of purchase orders<br />Shipping terms<br />FWT/FAT ? Factory Witness Test/Factory Acceptance Test<br />Sequencing<br />Incoming goods inspection and handling<br />Asset management</li></ul><h4>Construct</h4><ul><li>Temporary essential services<br />Erection of the building<br />Permanent essential services<br />Building inspection<br />Snag list<br />COF?Certificate Of Fitness</li></ul><h4>Fit-Out</h4><ul><li>Fit-Out<br />Builders cleaning<br />As-Built Drawings</li></ul><h4>Test &amp; Commissioning</h4><ul><li>IET?Individual Equipment Test<br />IPVT/IST?Integrated Performance Verification Test/Integrated Systems Test<br />Common mistakes with IET/IPVT<br />Deep cleaning<br />Exercise: IET/IPVT scripting</li></ul><h4>Hand-Over</h4><ul><li>Facility hand-over requirements and documents<br />PCC?Practical Completion Certificate<br />DLP?Defect Liability Period<br />Defect Management<br />ICT Systems Installation<br />ICT Systems Testing<br />Hand-Over/DLP Expiry<br />FCC?Final Completion Certificate</li></ul><h4>Retirement</h4><ul><li>Reasons and definitions of retirement<br />Building the business case and project plan<br />Sequencing<br />Transfer of site<br />Demolishing of site<br />Legal matters<br />FCC?Final Completion Certificate</li></ul><h4>Exam: Certified Data Centre Expert (CDCEÂ©)</h4><ul><li>The CDCEÂ© exam is in two parts: Part A is a 90-minute closed book exam, with 60 multiple-choice questions. For Part A, the candidate requires a minimum of 45 correct answers to pass the exam. Part B is a 90-minute closed book exam, with 25 open questions. For Part B the candidate needs to obtain a minimum of 75% to pass.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Expert (CDCE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Expert (CDCE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certified in Cybersecurity (CC)

IT Certifications

Construction Design & Management (CDM)

Cisco Certified Internetwork Expert (CCIE)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Expert (CDCE)

ECS Card Health & Safety Course Newcastle

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

Chesterfield

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 3 Award In Supervising First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (two day course), Virtual (6 x 2 &frac12; hour sessions)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners knowledge of Mental Health First Aid and associated conditions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li><li fr-original-style="" style="box-sizing: border-box;">PTSD</li><li fr-original-style="" style="box-sizing: border-box;">Personality disorders</li><li fr-original-style="" style="box-sizing: border-box;">Bipolar disorder</li><li fr-original-style="" style="box-sizing: border-box;">Schizophrenia</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This two day r employees&#39; mental health and wellbeing</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/b9029833-7afc-45fb-ac5c-79b01debf2f0/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid <img src="https://images.cademy.co.uk/pochat-training/226a4cec-3383-433f-8d41-69ebfe8d5701/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is 603/3770/9</span></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Pochat Training

Mental Health First Aid

Emotions

Emotional Wellbeing

Emotional Intelligence (EQ)

Psychological First Aid

Psychological Wellbeing

Mental Health

Emotional Resilience

First Aid

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Resilience

Positive Psychology

Supervising First Aid for Mental Health

This price includes an Ofqual regulated certificate

With Ofqual regulated certificate

This price includes a CPD certificate instead of an Ofqual regulated certificate (it's exactly the same course)

With CPD certificate

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 2 Award In First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (1 day course) or Virtual (3 x 2&frac12; &nbsp;hour sessions)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners knowledge of Mental Health First Aid</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners the skills to help those with mental health problems and improve mental health in the workplace</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This full day Mental Health First Aid course gives a good grounding to help others in the workplace</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 data-css="tve-u-171a23a384a" id="isPasted" style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);">Accredited, Ofqual regulated qualification</h3><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/6c550a94-5c16-4ff3-b27f-7407b1a35e22/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and <img src="https://images.cademy.co.uk/pochat-training/19b103e7-a208-4889-b59c-018cfa5d6370/original.png" style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is 603/3769/2</span></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Mental Health Awareness

First Aid for Mental Health

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS course enables participants with an in-depth understanding of the Standard in terms of the protocol, requirements and how to audit effectively. Participants will gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit. Auditing fundamentals and techniques will be discussed including the auditor competency skills required of auditors auditing against Global Food Safety Initiative (GFSI) recognised certification programmes.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors with audit against the Standard. &nbsp;Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days&#39; duration.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the <a href="https://www.brcgs.com/store/" target="_blank" rel="noreferrer noopener" style="color: inherit; -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Store</a>, in addition to the pre-course materials provided.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course you will be assessed with an exam. Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);"><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This course is part of the</span><a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">.</span></p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course participants will be able to:&nbsp;</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Explain the steps to managing an audit programme</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe auditing fundamentals and techniques</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe the scope of companies and products covered by the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Utilise and explain resource tools available for compliance and beneficial support from BRCGS</p></li></ul>

This official BRCGS course enables participants with an in-depth understanding of the Standard in terms of the protocol, requirements and how to audit effectively. Participants will gain competency to assess compliance to the requirements of the Standard, including fundamental clauses, statements of intent, how to undertake a BRCGS audit, planning of the audit and reporting of the audit. Auditing fundamentals and techniques will be discussed including the auditor competency skills required of auditors auditing against Global Food Safety Initiative (GFSI) recognised certification programmes.
Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how auditors with audit against the Standard. Participants must have a working knowledge of quality management systems and auditing within the relevant manufacturing sector, and have completed a hazard analysis and critical control points (HACCP) course of at least two days' duration.
In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the BRCGS Store, in addition to the pre-course materials provided. 
At the end of the course you will be assessed with an exam. Successful completion of this course, including the exam, forms part of the training necessary to become a BRCGS auditor. The steps necessary to complete your training must be arranged with a BRCGS-approved certification body.
This course is part of theBRCGS Professional recognition programme.
At the end of the course participants will be able to: 
Explain the steps to managing an audit programme
Describe auditing fundamentals and techniques
Assess compliance to the requirements of the Standard and explain how compliance can be demonstrated to maintain food safety, quality, legality, and authenticity
Describe the scope of companies and products covered by the Standard
Describe steps to conduct a BRCGS audit including the preparation, planning, and reporting of the audit
Utilise and explain resource tools available for compliance and beneficial support from BRCGS

Ask Sonia Limited

Food Safety

HACCP

Official BRCGS Food Safety Issue 9 Lead Auditor training course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner & Virtual Trainer.
Exam and Certificate fee included in the price.

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