London

<h2>PMI-ACP® Exam Prep: In-House Training</h2>
 <p>This course builds on the candidates' practical experience of Agile in the workplace to equip them with the broad range of knowledge and skills required for the PMI® Agile Certification exam. It will follow the PMI® requirements and reference the suggested reading list, including the Agile Practice Guide, but will not be limited to those areas.</p>
 <p>Within the profession and discipline of project management, Agile continues to develop as a significant and important aspect of bringing change to an organization. Where the products of change must be delivered to the business 'on time,' Agile is often the chosen methodology.</p>
 <p>In addition to equipping candidates for the PMI® Agile Certification examination, this course will also support candidates in taking a more informed and effective role in Agile projects. It will also enable them to take a significant role in encouraging and enabling the organization to become or develop as an Agile environment.</p><h3>What you will Learn</h3>
 <p>You will learn how to:</p>
 <ul>
 <li>Appreciate the wider aspects of Agile project management tools and techniques</li>
 <li>Integrate various disciplines within Agile</li>
 <li>Tailor / customize Agile to suit the needs of different projects</li>
 <li>Prepare yourself for the PMI® Agile Certification examination</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Agenda</li> <li>Expectations</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Defining 'Traditional' Project Management</li> <li>Project management parameters</li> <li>The 'traditional' approach to the parameters</li> <li>Strengths and weaknesses of the traditional approach</li> <li>Defining 'Agile' Project Management</li> <li>Project management parameters revisited</li> <li>The 'agile' approach to the parameters</li> <li>Strengths and weaknesses of agile</li> <li>Managing projects with traditional and agile methods</li> <li>Can the two approaches co-exist?</li> <li>Leveraging the benefits of both methods</li> <li>Options for using both methods on a project</li> <li>Avoiding the elephant traps</li> <li>Key aspects of the PMI® Agile Certified Practitioner (PMI-ACP)® Handbook</li> <li>Overview</li> <li>Eligibility requirements</li> <li>Exam information</li> <li>Exam Blueprint</li> <li>Continuing certification requirements</li> <li>Key aspects of the PMI Agile Certification Examination Content Outline</li> <li>Introduction</li> <li>Agile exam content outline</li> <li>Tools and techniques</li> <li>Knowledge and skills</li> <li>Domains and tasks (not examined)</li> </ul> <h3>An Introduction to Agile and Implementing Agile</h3> <ul> <li>Definable work vs. high-uncertainty work</li> <li>Project factors that influence tailoring</li> <li>The Agile Manifesto and 12 Principles</li> <li>Agile mindset</li> <li>Agile domains and tasks</li> </ul> <h3>Agile Tools and Techniques Related to PM 'Hard Skills'</h3> <ul> <li>Planning, monitoring, and adapting</li> <li>The need for planning, monitoring, and adapting</li> <li>The Agile approach to planning and plans</li> <li>The Agile planning tools and techniques</li> <li>The Agile monitoring tools and techniques</li> <li>The Agile approach to adapting</li> <li>Product quality</li> <li>A definition of 'product quality'</li> <li>Setting the standard for product quality</li> <li>Agile tools and techniques for achieving product quality</li> <li>Risk management</li> <li>A definition of 'risk'</li> <li>What is 'at risk'?</li> <li>The acceptability of risks</li> <li>The Agile tools and techniques for managing risks</li> </ul> <h3>Agile Tools and Techniques Related to PM 'Soft Skills'</h3> <ul> <li>The difference between PM 'hard and soft' skills</li> <li>Communications</li> <li>The importance of communications</li> <li>Forms of agile communications</li> <li>Communications within the project</li> <li>Communications from the project</li> <li>Communications to the project</li> <li>Making communications the cultural norm</li> <li>Interpersonal Skills</li> <li>Defining and understanding management</li> <li>Defining and understanding leadership</li> <li>Defining and understanding servant leadership</li> <li>Delegating vs. empowering</li> <li>Playing to people's strengths</li> <li>Overcoming the roadblocks</li> </ul> <h3>Core Agile Tools and Techniques</h3> <ul> <li>The philosophy of core Agile tools and techniques</li> <li>Agile estimation</li> <li>Will traditional forms of estimating work for agile?</li> <li>The relationship between estimating and guessing</li> <li>The relationship between estimating and sizing</li> <li>The where, who, and how of agile estimating</li> <li>Agile analysis and design</li> <li>Product analysis and design from a user point of view</li> <li>Product analysis and design from a supplier point of view</li> <li>Product analysis and design from an agile project point of view</li> </ul> <h3>Value-Based Agile Tools and Techniques</h3> <ul> <li>The role of value-based tools and techniques in bridging traditional PM with Agile</li> <li>Value-based prioritization</li> <li>Value-based prioritization and agile projects</li> <li>Investment appraisal methods</li> <li>Regulatory driven</li> <li>Customer driven</li> <li>Ranking methods (MMF, MoSCoW)</li> <li>Metrics</li> <li>What should we measure / track?</li> <li>Methods of measuring / tracking</li> <li>Adding value with metrics</li> <li>Process Improvement</li> <li>Value-stream analysis</li> <li>Value-stream mapping</li> </ul> <h3>Agile Knowledge and Skills</h3> <ul> <li>Context of Agile Knowledge and Skills vis-Ã -vis Agile Tools and Techniques</li> <li>Agile Knowledge and Skills</li> <li>Process focused</li> <li>People focused</li> <li>Product focused</li> <li>Project focused</li> </ul> <h3>Exam Preparation and Course Closure</h3> <ul> <li>The application process - where are you now?</li> <li>The 'Exam-Focused Journal' - what you still have to do</li> <li>Further preparation - self-study schedule</li> <li>Exam topic review</li> <li>Practice exam</li> <li>Practice exam debrief</li> <li>Course closure</li> </ul>


                </section>

IIL Europe Ltd

PMI-ACP Exam Prep: In-House Training

General Admission

Redhill

<h3><b>Network automation course description</b></h3>
      <p>This course is not a soft skills course covering the
concepts of DevOps but instead concentrates on the
technical side of tools and languages for network
DevOps. Particular technologies focussed on are
ansible, git and Python enabling delegates to leave the
course ready to starting automating their network.
Hands on sessions follow all major sections. More
detailed courses on individual aspects of this course
are available.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
					
					<li>Evaluate network automation tools.</li>

<li>Automate tasks with ansible.</li>
<li>Use git for version control.</li>
<li>Use Python to manage network devices.</li>
<li>Use Python libraries for network devices.
</li>
                  </ul>
        <h5>
        <b>Network automation course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Network engineers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP foundation for engineers.</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Network automation course contents</b></h3>
      <ul>
				<li>What is DevOps </li><p>
					Programming and automating networks, networks
and clouds, AWS, OpenStack, SDN, DevOps for
network operations.
</p><li>Initial configuration </li><p>
Configuring SSH, ZTP, POAP. <br /><span>Hands on</span> Initial
lab configuration.
</p><li>Getting started with ansible </li><p>
The language, the engine, the framework. Uses of
ansible, orchestration. The architecture,
Controlling machines, nodes, Agentless, SSH,
modules. Configuration management, inventories,
playbooks, modules, roles. <br /><span>Hands on</span> Installing
ansible, running ad hoc commands.
</p><li>Ansible playbooks </li><p>
ansible-playbook, YAML, plays, tasks, handlers,
modules. Playbook variables. Register module,
debug module. <br /><span>Hands on</span> Running playbooks.
</p><li>Ansible Inventories </li><p>
/etc/ansible/hosts, hosts, groups, static
inventories, dynamic inventories. Inventory
variables, external variables. Limiting hosts.
<br /><span>Hands on</span> Static inventories, variables in inventory
files.
				</p><li>Ansible modules for networking </li><p>
Built in modules, custom modules, return values.
Core modules for network operations. Cisco and/
or Juniper modules. ansible_connection. Ansible
2.6 CLI. <br /><span>Hands on</span> Using modules.
</p><li>Ansible templating and roles </li><p>
Configuration management, full configurations,
partial configurations. The template module, the
assemble module, connection: local, Jinja2
templates, variables, if, for, roles. <br /><span>Hands on</span>
Generating multiple configurations from a
template.
</p><li>Network programming and modules </li><p>
Why use Python? Why use ansible? alternatives,
ansible tower, Linux network devices.
</p><li>Programming with Python </li><p>
Scripting versus application development, Python
interactive mode, Python scripts, Python 2.7 vs
Python 3. A simple Python script. Variables,
loops, control statements, operators. PEP style
guide. Python IDEs. <br /><span>Hands on</span> Simple Python
programs.
</p><li>More Python programming </li><p>
Functions. Classes, objects and instances,
modules, libraries, packages. Python strings,
Python file handling, pip list, pip install, <br /><span>Hands on</span>
Python programming with pyping.
</p><li>Git </li><p>
Distributed version control, repositories, Git and
GitHub, Alternatives to GitHub, Installing git, git
workflows, creating repositories, adding and
editing files, branching and merging, merge
conflicts. Hands on working with Git.
</p><li>Python and networking </li><p>
APIs, Sockets, Telnetlib, pysnmp, ncclient,
ciscoconfparse.
</p><li>Paramiko SSH and Netmiko </li><p>
Integrating Python and network devices using
SSH. Netmiko, Netmiko methods. <br /><span>Hands on</span>
Netmiko.
</p><li>PyEZ </li><p>
Juniper, NETCONF, installing PyEZ, a first pyEZ
script, pyEZ configuration management. <br /><span>Hands on</span> Juniper configuration management with pyEZ.
</p><li>NAPALM </li><p>
What is NAPALM, NAPALM operations, getters,
Replace, merge, compare, commit, discard.
<br /><span>Hands on</span> Configuration with NAPALM.
Integrating ansible and NAPALM.
</p><li>Python and REST </li><p>
REST APIs, enabling the REST API. Accessing
the REST API with a browser, cURL, Python and
REST, the request library. <br /><span>Hands on</span> Using a
REST API with network devices.
</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Network automation for engineers

<h3><b>Network DevOps course description</b></h3>
      <p> This course is not a soft skills course covering the
concepts of DevOps but instead concentrates on the
technical side of tools and languages for network
DevOps. Particular technologies focussed on are
ansible, git and Python enabling delegates to leave the
course ready to starting automating their network.
Hands on sessions follow all major sections. More
detailed courses on individual aspects of this course
are available. </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
   <li>Evaluate network automation tools.</li>

<li>Automate tasks with ansible.</li>
<li>Use git for version control.</li>
<li>Use Python to manage network devices.</li>
<li>Use Python libraries for network devices.
</li>
                  </ul>
        <h5>
        <b>Network DevOps course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Administrators automating tasks.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP Foundation</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Network DevOps course contents</b></h3>
      <ul>
				<li>What is DevOps </li><p>
Programming and automating networks, networks and clouds, AWS, OpenStack, SDN, DevOps for network operations.

</p><li>Initial configuration </li><p>
Configuring SSH, ZTP, POAP.
<br /><span>Hands on</span> Initial lab configuration.

</p><li>Getting started with ansible </li><p>
The language, the engine, the framework. Uses of ansible, orchestration. The architecture, Controlling machines, nodes, Agentless, SSH, modules. Configuration management, inventories, playbooks, modules, roles.
<br /><span>Hands on</span> Installing ansible, running ad hoc commands.

</p><li>Ansible playbooks </li><p>
ansible-playbook, YAML, plays, tasks, handlers, modules. Playbook variables. Register module, debug module.
<br /><span>Hands on</span> Running playbooks.

</p><li>Ansible Inventories </li><p>
/etc/ansible/hosts, hosts, groups, static inventories, dynamic inventories. Inventory variables, external variables. Limiting hosts.
<br /><span>Hands on</span> Static inventories, variables in inventory files.

</p><li>Ansible modules for networking </li><p>
Built in modules, custom modules, return values. Core modules for network operations. Cisco and/or Juniper modules. ansible_connection. Ansible 2.6 CLI.
<br /><span>Hands on</span> Using modules.

</p><li>Ansible templating and roles </li><p>
aConfiguration management, full configurations, partial configurations. The template module, the assemble module, connection: local, Jinja2 templates, variables, if, for, roles.
<br /><span>Hands on</span> Generating multiple configurations from a template.

</p><li>Network programming and modules </li><p>
	Why use Python? Why use ansible? alternatives, ansible tower, Linux network devices.

</p><li>Programming with Python </li><p>
Python programming Functions. Classes, objects and instances, modules, libraries, packages. Python strings, Python file handling, pip list, pip instal.
<br /><span>Hands on</span> Python programming with pyping.

</p><li>More Python programming </li><p>
Functions. Classes, objects and instances, modules, libraries, packages. Python strings, Python file handling, pip list, pip install.
<br /><span>Hands on</span> Python programming with pyping.

</p><li>Git  </li><p>
	Distributed version control, repositories, Git and GitHub, Alternatives to GitHub, Installing git, git workflows, creating repositories, adding and editing files, branching and merging, merge conflicts.
<br /><span>Hands on</span> working with Git.

</p><li>Python and networking </li><p>
APIs, Sockets, Telnetlib, pysnmp, ncclient, ciscoconfparse.

</p><li>Paramiko SSH and Netmiko </li><p>
Integrating Python and network devices using SSH. Netmiko, Netmiko methods.
<br /><span>Hands on</span> Netmiko.

</p><li>NAPALM </li><p>
What is NAPALM, NAPALM operations, getters, Replace, merge, compare, commit, discard.
<br /><span>Hands on</span> Configuration with NAPALM. Integrating ansible and NAPALM.

</p><li>Python and REST </li><p>
REST APIs, enabling the REST API. Accessing the REST API with a browser, cURL, Python and REST, the request library.
<br /><span>Hands on</span> Using a REST API with network devices.</p>
      </ul>

DevOps for networking engineers

<h3><b>Network automation training course description</b></h3> 
				<p> This course concentrates on the technical side of tools
and languages for network DevOps rather than the soft
skills. These tools include Python, Ansible, Git and
NAPALM
By the end of the course delegates should be able to
recognise the tools that they can use to automate their
networks and be able to use the knowledge gained to
feel confident approaching network automation.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
          <li>Describe network DevOps.</li>
					<li>Choose network automation tools.</li>
                    <li>Explain the role of various network automation
technologies including:<br />

                    Python<br />
                   Ansible<br />
                    Git<br />
											NAPALM</li>
                    </ul>
       
        <h5>
        <b>Network automation training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Those wishing to learn about the tools of network
automation.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Introduction to data communications.</p>
              
							<li><b>Duration</b></li>
							
              <p>1 day
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Network automation training course contents</b></h3>
      <ul>
				<li>What is DevOps and network automation</li><p>
Programming and automating networks, networks
and clouds, AWS, OpenStack, SDN, DevOps for
network operations. Unit testing. Hype vs reality.
Benefits and features.
				</p><li>Network monitoring and troubleshooting</li><p>
Traditional methods, SNMP. Netflow and xflow.
Traditional automation. Streaming telemetry.
Event driven automation. gRPC, Protocol buffers.
</p><li>Configuration management</li><p>
Catch 22 and initial configuration. ZTP, POAP.
Traditional automation. TFTP. Ansible vs the rest
(chef, salt, puppet). Jinja2 and templating. How
ansible works.
</p><li>Network programmability</li><p>
Programming languages. Linux, shell scripting.
Python vs the rest. Off box vs on box automation.
</p><li>Python network libraries</li><p>
Sockets pysnmp, ncclient, paramiko, netmiko,
pyez, NAPALM.
</p><li>APIs</li><p>
Proprietary APIs, CLI, NETCONF, RETCONF.
YANG, XML, YAML, JSON.
</p><li>Other tools</li><p>
Git, GitHub, Jenkins, JIRA and others.

</p>
      </ul>

Network automation demystified

<h2>Project Leadership Skills: In-House Training</h2>
<p>To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict.</p>
<p>This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges.</p>
<p>Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable.</p>
<p>Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives.</p><h3>What You Will Learn</h3>
<p>At the end of this course, you will be able to:</p>
<ul>
<li>Explain the importance of vision in driving motivation and engagement</li>
<li>Apply science-based research to better motivate those around you</li>
<li>Strategically leverage both personal and positional power to achieve positive project results</li>
<li>Determine influencing and networking strategies needed for personal growth</li>
<li>Identify ways to problem solve communication challenges when others have different personality styles</li>
<li>Connect stakeholder expectations to project success criteria</li>
<li>Assess key stakeholders across various dimensions of complexity</li>
<li>Apply the four rules of principled negotiation to a real-life conflict situation</li>
<li>Recognize key aspects of a physiological response to conflict</li>
<li>Utilize selected tools and techniques to 'defuse' an emotional situation</li>
<li>Leverage various strategies and tactics to successfully deal with ambiguity at work</li>
</ul><section>
                    <h3>Getting Started / Foundation Concepts</h3><ul><li>Introductions</li><li>Course structure, goals, and objectives</li><li>Beginning a personal action plan</li></ul><h3>Managing Vision and Purpose / Motivating Others</h3><ul><li>Communicating and aligning around vision</li><li>Tying the present to the future</li><li>The importance of purpose</li><li>The art and science of motivation</li></ul><h3>Networking and Influencing</h3><ul><li>Positive politics and project success</li><li>Types of power within organizations</li><li>Power and influence</li><li>Networking best practices</li></ul><h3>Communication</h3><ul><li>The medium and the message</li><li>Personality and communication styles</li><li>Communication challenges</li></ul><h3>Stakeholder Management and Negotiation</h3><ul><li>Identifying stakeholders</li><li>Analyzing stakeholders</li><li>Negotiation basics</li><li>Principled negotiation</li></ul><h3>Conflict Management</h3><ul><li>Dynamics of conflict</li><li>The anatomy of conflict</li><li>Conflict management approaches and tools</li><li>Dealing with ambiguity</li></ul><h3>Summary and Next Steps</h3><ul><li>Key concepts review</li><li>Creating your personal action plan</li></ul>


                </section>

Project Leadership Skills: In-House Training

Sheffield

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 34px; box-sizing: border-box;" fr-original-style="font-size: 34px;">Empower your team to communicate with introverted or extroverted people.</span>
<br fr-original-style="" style="box-sizing: border-box;">
</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Ready to transform your communication skills? This powerful Advanced Communication Training Course will help you identify people&rsquo;s communication style within 3-5 seconds of meeting them!</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You will learn advanced techniques to confidently interact and engage with introverted or dominant people. You can apply this powerful tool throughout all aspects of your life!</span></p><ul fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">

</span>
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Discover x4 communication <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">styles</strong> and their impact.&nbsp;</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the power of <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">body language</strong>.</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop communication <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">confidence</strong>.&nbsp;</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain effective <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">listening</strong> skills and learn the art of building rapport.&nbsp;</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Know who <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">you are</strong> as a communicator.</li><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identify how to influence <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">customers</strong> and fellow <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">employees</strong>.&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
</div><div fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
</div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><a href="mailto:Info@LiveAndLearnConsultancy.co.uk?Subject=Re: Advanced Communication Training for Staff" style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(33, 146, 210); border-width: 14px 16px 14px 18px; border-style: solid; border-color: rgb(33, 146, 210); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" fr-original-style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #2192d2; border-top: 14px solid #2192d2; border-bottom: 14px solid #2192d2; border-right: 16px solid #2192d2; border-left: 18px solid #2192d2; display: inline-block;">Email Us Now &nbsp;&gt;</a>&nbsp; <a href="https://www.liveandlearnconsultancy.co.uk/communication-training-courses/" style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(1, 176, 119); border-width: 14px 16px 14px 18px; border-style: solid; border-color: rgb(1, 176, 119); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" fr-original-style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #01b077; border-top: 14px solid #01b077; border-bottom: 14px solid #01b077; border-right: 16px solid #01b077; border-left: 18px solid #01b077; display: inline-block;">View All Courses &nbsp;&gt;</a></div><ul fr-original-style="" style="box-sizing: border-box;">
</ul><div fr-original-style="" style="box-sizing: border-box;">

<br fr-original-style="" style="box-sizing: border-box;">
</div><div fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
</div><div fr-original-style="" style="box-sizing: border-box;">
<img src="https://images.cademy.co.uk/4a9a442f-3a06-46ed-8163-31463c8c7aa8/0964cd30-f0f9-4ae2-a93f-2f789aa5fdbd/original.png" id="isPasted" style="width: 439px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 439px;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;">
</div><ul fr-original-style="" style="box-sizing: border-box;">
</ul><ul fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">
</span></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
</p><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Suitability</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Designed by expert trainers, our Advanced Communication Skills Training Course is perfect for</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">All Employees</span></li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">Supervisors</span></li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">Team Leaders</span></li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">Managers</span></li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">Anyone seeking to become more productive.</span></li></ul><div fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
</div><section id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Overview</span></h2>

<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 Day - 9am to 4pm.</strong></li>
<li fr-original-style="" style="box-sizing: border-box;">Delivered in-person or virtually.</li>
<li fr-original-style="" style="box-sizing: border-box;">Suitable for individuals or groups.</li>
<li fr-original-style="" style="box-sizing: border-box;">Choose a date that best suits your team&#39;s availability.</li>
<li fr-original-style="" style="box-sizing: border-box;">Includes certification.</li></ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
</p>
<section id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Looking to Train Your Team?</span></strong></h2>Good news, we charge a &#39;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">fixed day rate</strong>&#39; price.
<br fr-original-style="" style="box-sizing: border-box;">Whether you add x1 person or x15 people to your session, the cost remains the same.
<br fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;"><a href="mailto:Info@LiveAndLearnConsultancy.co.uk?Subject=Re: Advanced Communication Training" style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(1, 176, 119); border-width: 14px 16px 14px 18px; border-style: solid; border-color: rgb(1, 176, 119); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" id="isPasted" fr-original-style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #01b077; border-top: 14px solid #01b077; border-bottom: 14px solid #01b077; border-right: 16px solid #01b077; border-left: 18px solid #01b077; display: inline-block;">Request Course Brochure &nbsp;&gt;</a>
<br fr-original-style="" style="box-sizing: border-box;">
</section></section><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Live And Learn Consultancy

Communication

Personal Development

Business Communication Skills

Workplace Communication

This powerful Advanced Communication Skills Training Course will help you identify people’s communication style within 3-5 seconds of meeting them!

Advanced Communication Skills Training

Stockport 

At CAPE Coaching & Development, we understand the value of effective and impactful development. This September and October 2024, we’re offering 90-minute interactive online workshops designed to empower your teams and drive success.
Choose from our tailored topics:
1. Dealing with Imposter Syndrome: Understand why it happens and learn practical strategies to overcome it.
2. Stress and Resilience: Discover the true meaning of resilience, its link to wellbeing, and why it’s crucial both at work and home. Learn key techniques to manage stress and create a personal resilience template.
3. Emotional Intelligence: Unlock the secret to workplace success. Explore its importance, how to develop it, and its impact on professional relationships.
4. Critical Thinking and Problem Solving: Learn how to get unstuck, make better decisions, and focus on the right tasks.
5. Motivating Yourself and Others: Understand why the carrot and stick approach falls short and discover more effective motivation strategies.
Exceptional Value: Only £495 plus VAT per workshop.
Don’t miss out on this opportunity to bring high-impact development to your organisation. 
CAPE's Commitment
At CAPE Coaching & Development, we are dedicated to providing high-quality, impactful development that truly makes a difference. Our workshops are designed to be engaging, practical, and relevant, ensuring your teams gain the skills and insights they need to excel. Join us in creating a motivated, resilient, and emotionally intelligent workforce ready to tackle any challenge.
Sign up today: info@wearyourcape.co.uk and visit our website for more info.

CAPE Coaching and Development

Team Building

Employee Engagement

Motivation

Emotional Intelligence (EQ)

Leadership Skills

Emotional Resilience

8D Problem Solving

THRIVE

Team Management

Academic & Personal Development

Critical Thinking

Give your team the tools they need to thrive! Sign up for our 90-minute interactive workshops this September and October. From imposter syndrome to motivation, we’ve got you covered. Contact us at info@wearyourcape.co.uk to book. 

Ready to Reignite Your Team Post-Summer?

Belfast

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.</strong></p><p id="isPasted" style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">When your company runs into a major problem, you need to address it quickly. However, you also need to deal with it thoroughly and ensure that it doesn&#39;t recur &ndash; and this can take a lot of effort and elapsed time.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The 8D Problem Solving Process helps you do both of these seemingly contradictory things, in a professional and controlled way.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Do your staff know the difference between Point of Cause, Direct Cause, and Root Cause? If they don&rsquo;t, then you&rsquo;ll always be solving the same problems time after time &ndash; they&rsquo;ll never go away!</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">At the Centre for Competitiveness (CforC) we have designed an approach using structured problem-solving techniques that are used in Quality Management Systems throughout the world by millions of companies. A selection of the more frequently used of these problem-solving tools have been customised and brought together in an easy to use and high impact approach &ndash; The 8D Problem Solving Methodology.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This 8D approach is built upon the approach to problem solving used throughout the world&rsquo;s automotive industry yet customised to suit Northern Ireland companies &ndash; from SME&rsquo;s to large organizations and everything in-between.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">It incorporates 8 problem-solving tools designed to link together to provide an 8-step process (hence the name 8D) in a structured and systematic manner. This process is actually delivered through an 8D template that makes it easy and effective for people to do.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Structure of the Course</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This one-day, highly interactive workshop will provide you with all the skills you need to use the CforC 8D Approach to Problem Solving. Delegates use the 8D template to solve a real problem as they go through the learning of all the individual tools. High emphasis is also placed upon the soft skills of problem-solving team working, as it is in this area that the high impact benefits are won or lost. This means that, on the day, every delegate will have used the 8D approach and template to solve a real problem (which is not easy to solve!), thus building knowledge and confidence to lead and participate in 8D problem solving teams back at your organisation.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Each participant will take away with them:</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">A grounded understanding of the critical few tools for successful root cause problem solving.</li><li fr-original-style="" style="box-sizing: border-box;">An 8D template that can be used in the workplace the next day.</li><li fr-original-style="" style="box-sizing: border-box;">Tips and suggestions for removing barriers and obstacles to problem solving.</li><li fr-original-style="" style="box-sizing: border-box;">Increased confidence due to the successful application of the method with a workshop example.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Would Benefit from this 8D Approach?</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Owner-managers, managers at all levels in the organisation, especially team leaders, supervisors and middle managers. This 8D approach is suitable for ALL types of company or organisation, not just manufacturing, but also services of any description, public and voluntary sectors, in fact, any organisation that finds itself regularly firefighting.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In-house workshops for up to 12 participants: &pound;1500 + VAT per group</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In-House Option</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This workshop is delivered in-house as a stand-alone training workshop or integrated into wider improvement activities. In-house training also provides the opportunity to tailor training to the specific needs of your organization and use an actual problem to demonstrate the methodology. Contact us for bespoke pricing at compete@cforc.org We will be happy to discuss Problem Solving in the context of your own business needs.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking&nbsp;</em><a href="http://www.cforc.org/join-us" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);"><em fr-original-style="" style="box-sizing: border-box;">here</em></a><em fr-original-style="" style="box-sizing: border-box;">.</em></p>

Centre for Competitiveness

Firefighting or solving the same problems week after week? Create a problem-solving culture in your business with this proven methodology.

Educators providing Courses in Glasgow

Courses matching "soft skills "

PMI-ACP Exam Prep: In-House Training

By IIL Europe Ltd

Network automation for engineers

By Systems & Network Training

DevOps for networking engineers

By Systems & Network Training

Network automation demystified

By Systems & Network Training

Project Leadership Skills: In-House Training

By IIL Europe Ltd

Advanced Communication Skills Training

By Live And Learn Consultancy

Ready to Reignite Your Team Post-Summer?

By CAPE Coaching and Development

Creative Problem Solving

By Centre for Competitiveness

Search By Location