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38 Courses in Glasgow

IP security foundation for engineers

5.0(3)

By Systems & Network Training

IP SECURITY TRAINING COURSE DESCRIPTION Connection to the Internet is becoming an essential business tool. This course looks at firewalls, digital certificates, encryption and other essential topics for e-commerce sites. A generic course that looks at firewalls and VPNs. Hands on sessions include using hacking tools and configuring firewalls. WHAT WILL YOU LEARN * Describe: Basic security attacks RADIUS SSL IPSec VPNs * Implement digital certificates * Deploy firewalls to protect Web servers and users. * Secure Web servers and clients. IP SECURITY TRAINING COURSE DETAILS * Who will benefit: Network administrators. Network operators. Security auditors * Prerequisites: TCP/IP foundation for engineers * Duration 2 days IP SECURITY TRAINING COURSE CONTENTS * TCP/IP review Brief overview of the relevant headers. Hands on Download software for course, use analyser to capture passwords on the wire. * Security review Policies, Types of security breach, denial of service, data manipulation, data theft, data destruction, security checklists, incident response. * Security exploits The Internet worm, IP spoofing, SYN attack, hijacking, Ping o' Death… keeping up to date with new threats. Hands on Use a port scanning tool, use a 'hacking' tool. * Firewalls Products, Packet filtering, DMZ, content filtering, stateful packet inspection, Proxies, firewall architectures, Intrusion Detection Systems, Viruses. Hands on Set up a firewall and prevent attacks. * NAT NAT and PAT, Why use NAT, NAT-ALG, RSIP. * Encryption Encryption keys, Encryption strengths, Secret key vs Public key, algorithms, systems, SSL, SSH, Public Key Infrastructures. Hands on Run a password-cracking program. * Authentication Types of authentication, Securid, Biometrics, PGP, Digital certificates, X.509 v3, Certificate authorities, CRLs, PPP authentication, RADIUS. Hands on Using certificates. * Web client and server security Cookies, browser certificates, censorship, PICS. Operating system security, Web server user authentication, Restricting access, Logging, Securing CGI scripts. Hands on Browser security. * VPNs and IPSec What is a VPN, tunnelling, L2F, PPTP, L2TP, IPSec, AH, ESP, transport mode, tunnel mode.

IP security foundation for engineers
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1497

Concise Cisco switching

5.0(3)

By Systems & Network Training

CONCISE CISCO SWITCHES COURSE DESCRIPTION A hands on course covering the product specifics of Cisco switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. WHAT WILL YOU LEARN * Install Cisco switches. * Use the command line interface and the web based interface to manage Cisco switches. * Configure and troubleshoot Cisco switches. * Perform software upgrades and maintain configurations using TFTP. CONCISE CISCO SWITCHES COURSE DETAILS * Who will benefit: Anyone working with Cisco switches. Particularly aimed at engineers and technicians supporting Cisco switches. * Prerequisites: None. * Duration 2 days CONCISE CISCO SWITCHES COURSE CONTENT * Ethernet review Single segment Ethernet, CSMA/CD, Broadcast domains, collision domains. Hubs, Extending the LAN. Hands on Hub based Ethernet. * Cisco switches What are switches, frame forwarding and filtering, the forwarding database. Hands on Switched based Ethernet. * Configuring Cisco switches Accessing the switch, installing the switch, The CLI, connecting PCs using the switch. Hands on Configuring Cisco switches. * The command line interface User and privilege modes, online help, show, basic troubleshooting. The configuration editor, Global, major and sub commands, enable, secret and other passwords. Hands on Simple troubleshooting using the CLI. * Port configuration Speed, duplex, security, trunking. Hands on Port trunking. * Spanning Tree Protocol Spanning Tree, Loops, effect, root bridges, bridge port states, STP reconfiguration. RSTP and variants. Hands on STP. * VLANS What are VLANs, configuring VLANs, access ports and trunks, 802.1Q, inter VLAN routing. Hands on Access ports, trunks, layer 3 switching. * Housekeeping Configuration management, software management, password recovery. Hands on TFTP. * Managing interconnection devices SNMP, RMON, RMON II. * Troubleshooting LEDs, CDP, logging, Layer 1, layer 2, layer 3. Hands on Fixing things.

Concise Cisco switching
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1497

Introduction to the Junos Operating System

5.0(3)

By Systems & Network Training

JUNOS OPERATING SYSTEM TRAINING COURSE DESCRIPTION This course provides students with the foundational knowledge required to work with the Junos OS and to configure Junos devices. The course provides a brief overview of the Junos device families and discusses the key architectural components of the software. The course then delves into foundational routing knowledge and configuration examples including general routing concepts, routing policy, and firewall filters. Delegates will gain experience in configuring and monitoring the Junos OS and monitoring basic device operations. This course is based on Junos OS Release 15.1X49. WHAT WILL YOU LEARN * Describe the design architecture of the Junos OS. * Navigate within the Junos CLI and perform tasks within the CLI operational and configuration modes. * Configure and monitor network interfaces. * Navigate within the Junos J-Web interface. * Identify where you might use firewall filters. * Explain basic routing operations and concepts. * Identify key factors in Juniper Networks' security. JUNOS OPERATING SYSTEM TRAINING COURSE DETAILS * Who will benefit: This course benefits individuals responsible for configuring and monitoring devices running the Junos OS. * Prerequisites: TCP/IP foundation for engineers * Duration 3 days JUNOS OPERATING SYSTEM TRAINING COURSE CONTENTS * Junos Operating System Fundamentals The Junos OS Traffic Processing Overview of Junos Devices * User Interface Options-The Junos CLI User Interface Options The Junos CLI: CLI Basics The Junos CLI: Operational Mode The Junos CLI: Configuration Mode * User Interface Options-The J-Web Interface The J-Web GUI Configuration Lab 1: User Interface Options * Initial Configuration Factory-Default Configuration Initial Configuration Interface Configuration Lab 2: Initial System Configuration * Secondary System Configuration User Configuration and Authentication System Logging and Tracing Network Time Protocol Archiving Configurations SNMP Lab 3: Secondary System Configuration * Operational Monitoring and Maintenance Monitoring Platform and Interface Operation Network Utilities Maintaining the Junos OS Password Recovery System Clean-Up Lab 4: Operational Monitoring and Maintenance * Interface Configuration Examples Review of the Interface Configuration Hierarchy Interface Configuration Examples Using Configuration Groups * Routing Fundamentals Routing Concepts: Overview of Routing Routing Concepts: The Routing Table Routing Concepts: Routing Instances Static Routing Dynamic Routing Lab 5: Routing Fundamentals * Routing Policy Routing Policy Overview Case Study: Routing Policy Lab 6: Routing Policy * Firewall Filters Firewall Filters Overview Case Study: Firewall Filters Unicast Reverse-Path-Forwarding Checks Lab 7: Firewall Filters * Class of Service CoS Overview Traffic Classification Traffic Queueing Traffic Scheduling Case Study: CoS Lab 8: Class of Service * JTAC Procedures Opening a Support Case Customer Support Tools Transferring Files to JTAC * Juniper Security Concepts Security Challenges Juniper's Security Focus * Appendix A: IPv6 Fundamentals IPv6 Addressing Protocols and Services Configuration

Introduction to the Junos Operating System
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£2367

Using Windows PowerShell

5.0(3)

By Systems & Network Training

WINDOWS POWERSHELL TRAINING COURSE DESCRIPTION This course is intended for IT Professionals who are already experienced in general Windows Server and Windows Client administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of Windows PowerShell, or any scripting language, is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Exchange Server, SharePoint Server, SQL Server, System Center, and others. WHAT WILL YOU LEARN * Work with Windows PowerShell pipeline. * Query system information by using WMI and CIM. * Work with variables, arrays, and hash tables. * Write advanced scripts in Windows PowerShell. * Administer remote computers. * Use advanced Windows PowerShell techniques. WINDOWS POWERSHELL TRAINING COURSE DETAILS * Who will benefit: IT professionals. * Prerequisites: Supporting Windows Server * Duration 5 days WINDOWS POWERSHELL TRAINING COURSE CONTENTS * Getting started with Windows PowerShell Overview and background of Windows PowerShell, Understanding command syntax, Finding commands. Hands on Configuring Windows PowerShell console & ISE application. Hands on Finding and running basic commands, Using the About files. * Cmdlets for administration Active Directory administration cmdlets, Network configuration cmdlets, Other server administration cmdlets. Hands on Windows Administration. Creating and managing Active Directory objects, Configuring network settings on Windows Server, Creating a web site. * Working with the Windows PowerShell pipeline Understanding the pipeline, Selecting, sorting, and measuring objects, Filtering objects out of the pipeline, enumerating objects in the pipeline, Sending pipeline data as output. Hands on Using the pipeline. Selecting, sorting, and displaying data. Hands on Filtering objects. Hands on Enumerating objects. Hands on Sending output to a file. Exporting user information to a file. * Understanding how the pipeline works Passing the pipeline data, Advanced considerations for pipeline data. Hands on Working with pipeline parameter binding. Predicting pipeline behaviour. * Using PSProviders and PSDrives Using PSProviders, Using PSDrives. Hands on Using PSProviders and PSDrives Creating files and folders on a remote computer, Creating a registry key for your future scripts, Create a new Active Directory group. * Querying system information by using WMI and CIM Understanding WMI and CIM, Querying data by using WMI and CIM, Making changes with WMI/CIM. Hands on Working with WMI and CIM. Querying information by using WMI, Querying information by using CIM, Invoking methods. * Working with variables, arrays, and hash tables Manipulating variables, arrays and hash tables. Hands on Working with variables, Using arrays, Using hash tables. * Basic scripting Introduction to scripting, Scripting constructs, Importing data from files. Hands on Basic scripting. Setting a script, Processing an array with a ForEach loop, Processing items by using If statements, Creating a random password, Creating users based on a CSV file. * Advanced scripting Accepting user input, Overview of script documentation, Troubleshooting and error handling, Functions and modules. Hands on Accepting data from users. Querying disk information from remote computers, Updating the script to use alternate credentials, Documenting a script. Hands on Implementing functions and modules. Creating a logging function, Adding error handling to a script, Converting a function to a module. * Administering Remote Computers Using basic Windows PowerShell remoting, Using advanced Windows PowerShell remoting techniques, Using PSSessions. Hands on Using basic remoting. Enabling remoting on the local computer, Performing one-to-one remoting, Performing one-to-many remoting. Hands on Using PSSessions. Using implicit remoting, Managing multiple computers. * Using background jobs and scheduled jobs Using background jobs, Using scheduled jobs. Hands on Using background jobs and scheduled jobs. Starting and managing jobs, Creating a scheduled job. * Using advanced Windows PowerShell techniques Creating profile scripts, Using advanced techniques. Hands on Practicing advanced techniques. Creating a profile script, Verifying the validity of an IP address, Reporting disk information, Configuring NTFS permissions, Creating user accounts with passwords from a CSV file. Hands on Practicing script development (optional)

Using Windows PowerShell
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£3697

HP Switches for engineers

5.0(3)

By Systems & Network Training

HP SWITCHES TRAINING COURSE DESCRIPTION A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. WHAT WILL YOU LEARN * Install HP switches. * Use the command line interface and the web based interface to manage HP switches. * Configure and troubleshoot HP switches. * Perform software upgrades and maintain configurations using TFTP. HP SWITCHES TRAINING COURSE DETAILS * Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. * Prerequisites: None. * Duration 2 days HP SWITCHES TRAINING COURSE CONTENT * Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub. * What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. * Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. * Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. * Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. * Port configuration Common port configuration tasks, port security, port aggregation, Hands on Configuring ports. Trunking and failover. * STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. * VLANs What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. * Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. * SNMP SNMP configuration, HP OpenView NNM. Hands on Using SNMP to manage a HP switch. * Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. * Miscellaneous exercises CDP. Logging

HP Switches for engineers
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1497

HP ProCurve switches for engineers

5.0(3)

By Systems & Network Training

HP PROCURVE TRAINING COURSE DESCRIPTION A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. WHAT WILL YOU LEARN * Install HP ProCurve switches. * Use the command line interface and the web based interface to manage HP ProCurve switches. * Configure and troubleshoot HP ProCurve switches. * Perform software upgrades and maintain configurations using TFTP. HP PROCURVE TRAINING COURSE DETAILS * Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. * Prerequisites: None. * Duration 2 days HP PROCURVE TRAINING COURSE CONTENT * Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub * What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. * Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. * Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. * Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. * Port configuration Common port configuration tasks, port security, port aggregation. Hands on Configuring ports. Trunking and failover. * STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. * VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. * Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. * SNMP SNMP configuration, HP OpenView. Hands on Using SNMP to manage a HP ProCurve switch. * Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. * Miscellaneous exercises CDP. Logging

HP ProCurve switches for engineers
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£1497

Cyber security for engineers

5.0(3)

By Systems & Network Training

CYBER SECURITY TRAINING COURSE DESCRIPTION This cyber security course focusses on the network side of security. Technologies rather than specific products are studied focussing around the protection of networks using firewalls and VPNs. WHAT WILL YOU LEARN * Describe: - Basic security attacks - RADIUS - SSL - VPNs * Deploy firewalls and secure networks * Explain how the various technologies involved in an IP VPN work. * Describe and implement: - L2TP - IPsec - SSL - MPLS, L3, VPNs. CYBER SECURITY TRAINING COURSE DETAILS * Who will benefit: Anyone working in the security field. * Prerequisites: TCP/IP foundation for engineers * Duration 5 days CYBER SECURITY TRAINING COURSE CONTENTS * Security review Denial of service, DDOS, data manipulation, data theft, data destruction, security checklists, incident response. * Security exploits IP spoofing, SYN attacks, hijacking, reflectors and amplification, keeping up to date with new threats. Hands on port scanning, use a 'hacking' tool. * Client and Server security Windows, Linux, Log files, syslogd, accounts, data security. Hands on Server hardening. * Firewall introduction What is a firewall? Firewall benefits, concepts. HAnds on launching various attacks on a target. * Firewall types Packet filtering, SPI, Proxy, Personal. Software firewalls, hardware firewalls. Firewall products. Hands on Simple personal firewall configuration. * Packet filtering firewalls Things to filter in the IP header, stateless vs. stateful filtering. ACLs. Advantages of packet filtering. Hands on Configuring packet filtering firewalls. * Stateful packet filtering Stateful algorithms, packet-by-packet inspection, application content filtering, tracks, special handling (fragments, IP options), sessions with TCP and UDP. Firewall hacking detection: SYN attacks, SSL, SSH interception. Hands on SPI firewalls. * Proxy firewalls Circuit level, application level, SOCKS. Proxy firewall plusses and minuses. Hands on Proxy firewalls. * Firewall architectures Small office, enterprise, service provider, what is a DMZ? DMZ architectures, bastion hosts, multi DMZ. Virtual firewalls, transparent firewalls. Dual firewall design, high availability, load balancing, VRRP. Hands on Resilient firewall architecture. * Testing firewalls Configuration checklist, testing procedure, monitoring firewalls, logging, syslog. Hands on Testing firewalls. * Encryption Encryption keys, Encryption strengths, Secret key vs Public key, algorithms, systems, SSL, SSH, Public Key Infrastructures. Hands on Password cracking. * Authentication Types of authentication, Securid, Biometrics, PGP, Digital certificates, X.509 v3, Certificate authorities, CRLs, RADIUS. Hands on Using certificates. * VPN overview What is a VPN? What is an IP VPN? VPNs vs. Private Data Networks, Internet VPNs, Intranet VPNs, Remote access VPNs, Site to site VPNs, VPN benefits and disadvantages. * VPN Tunnelling VPN components, VPN tunnels, tunnel sources, tunnel end points, tunnelling topologies, tunnelling protocols, which tunnelling protocol? Requirements of tunnels. * L2TP Overview, components, how it works, security, packet authentication, L2TP/IPsec, L2TP/PPP, L2 vs L3 tunnelling. Hands on Implementing a L2TP tunnel. * IPsec AH, HMAC, ESP, transport and tunnel modes, Security Association, encryption and authentication algorithms, manual vs automated key exchange, NAT and other issues. Hands on Implementing an IPsec VPN. * SSL VPNs Layer 4 VPNs, advantages, disadvantages. SSL. TLS. TLS negotiation, TLS authentication. TLS and certificates. Hands on Implementing a SSL VPN. * MPLS VPNs Introduction to MPLS, why use MPLS, Headers, architecture, label switching, LDP, MPLS VPNs, L2 versus L3 VPNs. Point to point versus multipoint MPLS VPNs. MBGP and VRFs and their use in MPLS VPNs. Hands on Implementing a MPLS L3 VPN. * Penetration testing Hacking webservers, web applications, Wireless networks and mobile platforms. Concepts, threats, methodology. Hands on Hacking tools and countermeasures.

Cyber security for engineers
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£3697

Securing Linux systems

5.0(3)

By Systems & Network Training

SECURING LINUX SYSTEMS TRAINING COURSE DESCRIPTION This course teaches you everything you need to know to build a safe Linux environment. The first section handles cryptography and authentication with certificates, openssl, mod_ssl, DNSSEC and filesystem encryption. Then Host security and hardening is covered with intrusion detection, and also user management and authentication. Filesystem Access control is then covered. Finally network security is covered with network hardening, packet filtering and VPNs. WHAT WILL YOU LEARN * Secure Linux accounts. * Secure Linux file systems. * Secure Linux access through the network. SECURING LINUX SYSTEMS TRAINING COURSE DETAILS * Who will benefit: Linux technical staff needing to secure their systems. * Prerequisites: Linux system administration (LPIC-1) * Duration 5 days SECURING LINUX SYSTEMS TRAINING COURSE CONTENTS * Cryptography * Certificates and Public Key Infrastructures X.509 certificates, lifecycle, fields and certificate extensions. Trust chains and PKI. openssl. Public and private keys. Certification authority. Manage server and client certificates. Revoke certificates and CAs. * Encryption, signing and authentication SSL, TLS, protocol versions. Transport layer security threats, e.g. MITM. Apache HTTPD with mod_ssl for HTTPS service, including SNI and HSTS. HTTPD with mod_ssl to authenticate users using certificates. HTTPD with mod_ssl to provide OCSP stapling. Use OpenSSL for SSL/TLS client and server tests. * Encrypted File Systems Block device and file system encryption. dm-crypt with LUKS to encrypt block devices. eCryptfs to encrypt file systems, including home directories and, PAM integration, plain dm-crypt and EncFS. * DNS and cryptography DNSSEC and DANE. BIND as an authoritative name server serving DNSSEC secured zones. BIND as an recursive name server that performs DNSSEC validation, KSK, ZSK, Key Tag, Key generation, key storage, key management and key rollover, Maintenance and resigning of zones, Use DANE. TSIG. * Host Security * Host Hardening BIOS and boot loader (GRUB 2) security. Disable useless software and services, sysctl for security related kernel configuration, particularly ASLR, Exec-Shield and IP / ICMP configuration, Exec-Shield and IP / ICMP configuration, Limit resource usage. Work with chroot environments, Security advantages of virtualization. * Host Intrusion Detection The Linux Audit system, chkrootkit, rkhunter, including updates, Linux Malware Detect, Automate host scans using cron, AIDE, including rule management, OpenSCAP. * User Management and Authentication NSS and PAM, Enforce password policies. Lock accounts automatically after failed login attempts, SSSD, Configure NSS and PAM for use with SSSD, SSSD authentication against Active Directory, IPA, LDAP, Kerberos and local domains, Kerberos and local domains, Kerberos tickets. * FreeIPA Installation and Samba Integration FreeIPA, architecture and components. Install and manage a FreeIPA server and domain, Active Directory replication and Kerberos cross-realm trusts, sudo, autofs, SSH and SELinux integration in FreeIPA. * Access Control * Discretionary Access Control File ownership and permissions, SUID, SGID. Access control lists, extended attributes and attribute classes. * Mandatory Access Control TE, RBAC, MAC, DAC. SELinux, AppArmor and Smack. * etwork File Systems NFSv4 security issues and improvements, NFSv4 server and clients, NFSv4 authentication mechanisms (LIPKEY, SPKM, Kerberos), NFSv4 pseudo file system, NFSv4 ACLs. CIFS clients, CIFS Unix Extensions, CIFS security modes (NTLM, Kerberos), mapping and handling of CIFS ACLs and SIDs in a Linux system. * Network Security * Network Hardening FreeRADIUS, nmap, scan methods. Wireshark, filters and statistics. Rogue router advertisements and DHCP messages. * Network Intrusion Detection ntop, Cacti, bandwidth usage monitoring, Snort, rule management, OpenVAS, NASL. * Packet Filtering Firewall architectures, DMZ, netfilter, iptables and ip6tables, standard modules, tests and targets. IPv4 and IPv6 packet filtering. Connection tracking, NAT. IP sets and netfilter rules, nftables and nft. ebtables. conntrackd * Virtual Private Networks OpenVPN server and clients for both bridged and routed VPN networks. IPsec server and clients for routed VPN networks using IPsec-Tools / racoon. L2TP.

Securing Linux systems
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£3697

Supporting Windows 10

5.0(3)

By Systems & Network Training

SUPPORTING WINDOWS 10 COURSE DESCRIPTION This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them. WHAT WILL YOU LEARN * Troubleshoot startup issues and operating system services on a Windows 10 PC. * Troubleshoot issues related to network connectivity. * Troubleshoot client configuration failures and GPO application issues. * Troubleshoot issues related to application installation and operation. * Recover a PC running Windows 10. SUPPORTING WINDOWS 10 COURSE DETAILS * Who will benefit: Anyone supporting users running Windows 10 personal computers within a medium to large enterprise. * Prerequisites: None. * Duration 5 days SUPPORTING WINDOWS 10 COURSE CONTENTS * Implementing a Troubleshooting Methodology Overview of Windows 10, Introduction to the EDST Job Role, Overview of the Troubleshooting Steps & Tools. Hands on Implementing a Troubleshooting Methodology. Hands on Using Troubleshooting Tools for Windows 10. * Troubleshooting Startup Issues Overview of the Windows 10 Startup Recovery Environment, Troubleshooting Startup Settings & Operating System Services Issues, Recovering BitLocker-Protected Drives. Hands on Troubleshooting Startup Issues. Hands on Recovering BitLocker-Encrypted Drives, Creating a New BitLocker Password. * Troubleshooting Hardware and Device Drivers Troubleshooting Device Driver Failures & Physical Failures, Overview of Hardware Troubleshooting, Monitoring Reliability, Configuring the Registry. Hands on Troubleshooting Device Driver Issues, Resolving Hardware Issues, Adding a Missing Device Driver to a Driver Store, Reverting a Problematic Device Driver. Hands on Troubleshooting Hardware Issues, Diagnosing Memory, Troubleshooting and Repairing Failed Disk Redundancy Synchronizing Settings, Accessing Data on a Foreign Volume. * Troubleshooting Remote Computers Using Remote Desktop and Remote Assistance, Remoting with Windows PowerShell Hands on Troubleshooting Remote Computer by using Remote Desktop and Remote Assistance. Hands on Troubleshooting Remote Computer by using Windows PowerShell. * Resolving Network Connectivity Issues Determining Network Settings, Troubleshooting Network Connectivity Issues, Troubleshooting Name Resolution. Hands on Resolving Network Connectivity Issues. Hands onResolving Name Resolution Issues. * Troubleshooting Group Policy Overview of Group Policy Application, Resolving Client Configuration Failures and GPO Application Issues. Hands on Troubleshooting Group Policy Application Issues. Hands on Resolving Group Policy Issues. Hands on Installing and Sharing a Printer. * Troubleshooting User Settings Troubleshooting Sign In Issues, Troubleshooting the Application of User Settings. Hands on Troubleshooting Sign in Problems. Hands on Troubleshooting the Application of User Settings, Resolving Folder Redirection Problem, Resolving Roaming User Profile Problem. * Troubleshooting Remote Connectivity Troubleshooting VPN Connectivity Issues & DirectAccess. Hands on Troubleshooting VPN Connectivity Lab : Configuring and Troubleshooting DirectAccess Configuring and Verifying, DirectAccess Client-Side Settings, Troubleshooting DirectAccess. Troubleshooting Resource Access Within a Domain & File Permissions Issues, Recovering Files Encrypted by EFS, Troubleshooting Printer Access Issues. Lab : Troubleshooting File Access Issues Lab : Troubleshooting Access to Encrypted Files. Hands on Troubleshooting Printer Access Issues * Troubleshooting Resource Access for Non Domain Member Clients Configuring and Troubleshooting Device Registration, Configuring and Troubleshooting Work Folders, Configuring and Troubleshooting OneDrive Access. Hands on Troubleshooting Resource Access for Clients that are not Domain Members. Troubleshooting Device Registration, Work Folders and OneDrive for Business. * Troubleshooting Applications Troubleshooting Desktop App Installation Issues, Desktop Apps, Managing Windows Store Apps, Troubleshooting Access to Company Web Applications. Hands on Troubleshooting Desktop Apps, AppLocker Policy Application & Application Compatibility issue. Hands on Troubleshooting Access to Company Web Applications, Internet Explorer Issue & Microsoft Edge. * Maintaining Windows 10 Managing & Troubleshooting Windows Activation, Troubleshooting Performance, Applying Applications. Hands on Monitoring and Troubleshooting Performance. * Recovering Data and Operating System File Recovery in Windows 10, Recovering an OS. Hands on Recovering Data, Recovering Data from Azure Backup, Recovering Deleted File by Using File History. Hands on Provisioning Computer to Comply with Company Standards, Provision Computer to Comply with Company Standards.

Supporting Windows 10
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£3697

Oracle database administration

5.0(3)

By Systems & Network Training

ORACLE DATABASE 12C ADMIN TRAINING COURSE DESCRIPTION This Oracle Database 12c Administration course is designed to give the Oracle database administrator practical experience in administering, monitoring, tuning and troubleshooting an Oracle 12c database. Database administrators will gain an understanding of the architecture and processes of the Oracle database server. They will be able to ensure the integrity and availability of a company's data within the Oracle environment. They will be able to monitor the performance of the database, allocate resources with the Resource Manager and Schedule jobs. WHAT WILL YOU LEARN * Administer an Oracle database instance. * Monitor an Oracle database. * Configure the Oracle network environment. * Create and manage database storage structures. * Manage users, profiles, privileges and roles. * Manage undo data and temporary segments. * Monitor and resolve lock conflicts. * Maintain database security. * Implement database auditing. * Monitor the performance of the Database. * Load and unload data. * Use the job scheduler. * Configure a database for backup and recovery. ORACLE DATABASE 12C ADMIN TRAINING COURSE DETAILS * Who will benefit: This Oracle Database 12c Administration course is for anyone who needs to administer, monitor and support an Oracle 12c database. * Prerequisites: An understanding of relational database concepts and good operating system knowledge. They should have attended the Oracle SQL course or have a good working knowledge of Oracle SQL. Knowledge of the usage of PL/SQL packages is highly recommended. * Duration 5 days ORACLE DATABASE 12C ADMIN TRAINING COURSE CONTENTS * Introduction to Oracle database 12c Overview of the Oracle database 12c, Overview of the Oracle Cloud, Relational database concepts, database administration tasks. * Oracle Database 12c Architecture Overview of the Oracle database architecture, The Oracle database instance, Oracle Database memory structures, Process architecture and structures, Server and client processes, The Oracle database storage architecture, Connect to the Oracle database instance. * Administer a database instance Administrative tools available to a DBA, Use SQL*Plus in Oracle to manage a database instance, Use SQL Developer to manage a database instance, Administer the database using Enterprise Manager (EM), Overview of the Enterprise Manager framework, Access Enterprise Manager Database Express, The Enterprise Manager Database Express Home Page, Enterprise Manager Cloud Control, Initialization parameter files. * Configure the Oracle network environment Overview of network configuration, Oracle Net Listener configuration and management, Oracle Net naming methods, Tools for configuring and managing the Oracle network, Using the Net Configuration Assistant, Configure client connections with Net Manager, View listener configuration, Start and stop the Oracle listener, Use TNSPING to test Oracle Net connectivity, Connect to the database, Configure Net Services with Enterprise Manager. * Storage Structures Overview of data storage, The database block, Overview of tablespaces and datafiles, Use Enterprise Manager to view the storage structure of the database, Create and alter tablespace commands, Temporary tablespaces, Create and manage datafiles, Use OMF, Drop tablespaces and datafiles. * Manage users Predefined database administration accounts, User accounts, Create a user account, User authentication, Change a user's password, Manage a user account, Drop a user account, Monitor user information, Terminate user sessions. * Manage profiles and resources Overview of user profiles, Profile resource parameters, Create profile command, Manage passwords with profiles, Control resource usage with profiles, Maintain profiles. * Manage privileges Database access, Oracle supplied roles, System and object level privileges, The grant and revoke commands, Create, modify and drop roles, Use predefined roles. * Database auditing Overview of database security, Overview of database auditing, Security compliance, Standard auditing, Unified audit trail, Separation of audit responsibilities with the AUDIT_ADMIN and AUDIT_VIEWER roles, Configure the audit trail, Specify audit options. * Data concurrency and lock conflicts Levels of locking in Oracle, Methods used to acquire locks, Data concurrency, Possible causes of contention, DML locks, Prevent locking problems, Detect lock contention, Resolve conflicts. * Undo management Undo data overview, Monitor and administer undo, Configure undo retention, Switch undo tablespaces, Specify the retention period, Guarantee undo retention, Retention period for flashback queries, View undo space information, Use the undo advisor, Size the undo tablespace, Alter an undo tablespace to a fixed size. * Proactive database management Database Maintenance, View the alert log, The Automatic Workload Repository, Statistic levels, The Automatic Database Diagnostic Monitoring, Monitor an Oracle database, Use the Advisors, Set up notification rules/ * Performance management Tuning information sources, Performance monitoring, Tuning activities, Performance planning, Instance tuning, Performance tuning methodology, Performance tuning data, Monitoring performance, Managing memory. * SQL tuning SQL tuning, The Oracle Optimizer, SQL Plan directives, Adaptive execution plans, SQL Advisors, Automatic SQL Tuning results, Implement automatic tuning recommendations , SQL Tuning Advisor. * Moving data Create directory objects , Data Pump architecture, Data Pump data dictionary views, Data Pump interactive mode, Data Pump API, Use Data Pump to export and import data, Overview of SQL Loader, Command line parameters, Record filtering, Control file keywords, Datafiles, SQL Loader data paths, External Tables. * Automate tasks with the scheduler Introduction to the Scheduler, Access Rights, Scheduler components and workflow, Create a Job, Job Classes, Use time based, event based schedules, Create an event based schedule. * Managing resources with Resource Manager Overview of the Database Resource Manage, Use the Resource Manager, Create Resource Plans, The default maintenance resource manager plan, Create Resource Plan Directives, Allocate resources for Resource Plans. * Manage space Overview of space management, Block space management within segments, Segment types, Allocate extents, Allocate space, Row chaining and migration, Create tables without segments. * Backup and recovery configuration Oracle backup solutions, Oracle suggested backup strategy, Overview of database backup, restore and recover, Flashback technology, Types of failure ,Instance recovery, Tune instance recovery, The MTTR Advisor, Media failure, Configure a database for recoverability * Oracle support The Enterprise Manager Support Workbench, Register for security updates, Work with Oracle Support, My Oracle Support integration, Log Service Requests, Manage patches, Apply a patch

Oracle database administration
Delivered in-person, on-request, onlineDelivered Online & In-Person in Internationally
£2797