Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.
Mosaic making with reclaimed china and afternoon tea with local maker Mossy Mosaic hosted exclusively at The Arienas Collective in Edinburgh City Centre