384 Courses in Cardiff

The one-day Emergency First Aid at Work qualification will teach you how to deal with emergency situations, administer general first aid treatment and is designed for people who wish to be appointed as a designated first aider in the workplace. The course is ideal for those that are required to hold a first aid qualification but don’t require the more comprehensive First Aid at Work qualification, and covers all the main workplace first aid situations you may need to deal with, including: managing an unresponsive casualty, CPR, choking, shock, bleeding and wounds, along with other minor injuries.

Immediate life support, first aid

Whether starting from scratch or beginning again as an adult after regretting giving up at an earlier age (a most common scenario!), I'm confident you will find what you need here to have a most satisfying hobby or interest that can be done at any age and at any time.

Each session will be 90 minutes long In our Mummy Morning it will be very easy going  with an option to take part in gentle core exercises to slowly strengthen our core and pelvic floors which is vital after birth, but not only that, we work on the whole of our bodies.  Our bodies go through so much from carrying our little ones but the process during and after impacts our precious bodies, so we need to look after them.  Mind, body and soul :)

Focussing on utility tracing products and established safe systems of works the course aims to provide delegates with sufficient information, knowledge and confidence to conduct a utility survey and mark up. CITB grant may be available for organisations registered with the Construction Industry Training Board Book via our website @ https://www.vp-ess.com/training/utility-detection/utility-tracing-including-use-of-precision-locators/

This course enables learners to logically and clearly work through the risk management process, from being aware of the relevant legislation, identifying hazards, assessing risk and onwards through risk reduction, balancing risk against individual choice, and the importance of recording keeping. It aims to increase learner awareness of both their responsibility and their organisation's responsibility, for meeting industry standards and keeping service users, staff, and workplaces safe.

✨ A captivating world of ballet dance, music and adventures for babies, toddlers, pre-schoolers and older children up to age 8 years old! ✨ Within our weekly children's ballet dance classes, we don’t “just” teach dance – we develop movement and musicality, we encourage creativity and imagination, focus on social skills and developing a sense of self, all whilst learning about the world around us. Our story-telling approach allows the children to engage, become familiar and learn through our termly theme, keeping classes relevant, engaging and fun. 𝙇𝙚𝙖𝙧𝙣𝙞𝙣𝙜 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙙𝙖𝙣𝙘𝙚 Start your little one's Tiny Toes journey with our award-winning, adventure-themed ballet classes that are fully integrated with the EYFS Curriculum. Our children's ballet dance classes fare carefully created with your little one's development stages in mind; through our themed, story-telling approach, your child will build confidence and musical appreciation, as well as skills to support their growing strength and coordination, language and social skills. Through varied props and age-appropriate songs, they will use their imagination and creativity, and you can rest assured that our classes help support your child's development. 𝘓𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘥𝘢𝘯𝘤𝘦 is evident in every single class! 𝘼𝙜𝙚 𝙜𝙧𝙤𝙪𝙥𝙨 We offer a range of age-specific class stages: Tip Toes (6 to 18 mths) Twinkle Toes (18 mths to 2.5 yrs) Talent Toes (2.5 yrs to 4 yrs) Twirlers (3.5 yrs to 5 yrs) Spinners (5 yrs to 8 yrs) Each stage is tailored specifically to support the age and developmental needs for each age group. Whether you have a baby, toddler, pre-schooler or older child - tiny toes ballet has a class suitable for you! Come and join us for weekly children's dance classes in Bridgend.

✨ A captivating world of ballet dance, music and adventures for babies, toddlers, pre-schoolers and older children up to age 8 years old! ✨ Within our weekly children's ballet dance classes, we don’t “just” teach dance – we develop movement and musicality, we encourage creativity and imagination, focus on social skills and developing a sense of self, all whilst learning about the world around us. Our story-telling approach allows the children to engage, become familiar and learn through our termly theme, keeping classes relevant, engaging and fun. 𝙇𝙚𝙖𝙧𝙣𝙞𝙣𝙜 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙙𝙖𝙣𝙘𝙚 Start your little one's Tiny Toes journey with our award-winning, adventure-themed ballet classes that are fully integrated with the EYFS Curriculum. Our children's ballet dance classes fare carefully created with your little one's development stages in mind; through our themed, story-telling approach, your child will build confidence and musical appreciation, as well as skills to support their growing strength and coordination, language and social skills. Through varied props and age-appropriate songs, they will use their imagination and creativity, and you can rest assured that our classes help support your child's development. 𝘓𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘥𝘢𝘯𝘤𝘦 is evident in every single class! 𝘼𝙜𝙚 𝙜𝙧𝙤𝙪𝙥𝙨 We offer a range of age-specific class stages: Tip Toes (6 to 18 mths) Twinkle Toes (18 mths to 2.5 yrs) Talent Toes (2.5 yrs to 4 yrs) Twirlers (3.5 yrs to 5 yrs) Spinners (5 yrs to 8 yrs) Each stage is tailored specifically to support the age and developmental needs for each age group. Whether you have a baby, toddler, pre-schooler or older child - tiny toes ballet has a class suitable for you! Come and join us for weekly children's dance classes in Bridgend.

✨ A captivating world of ballet dance, music and adventures for babies, toddlers, pre-schoolers and older children up to age 8 years old! ✨ Within our weekly children's ballet dance classes, we don’t “just” teach dance – we develop movement and musicality, we encourage creativity and imagination, focus on social skills and developing a sense of self, all whilst learning about the world around us. Our story-telling approach allows the children to engage, become familiar and learn through our termly theme, keeping classes relevant, engaging and fun. 𝙇𝙚𝙖𝙧𝙣𝙞𝙣𝙜 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙙𝙖𝙣𝙘𝙚 Start your little one's Tiny Toes journey with our award-winning, adventure-themed ballet classes that are fully integrated with the EYFS Curriculum. Our children's ballet dance classes fare carefully created with your little one's development stages in mind; through our themed, story-telling approach, your child will build confidence and musical appreciation, as well as skills to support their growing strength and coordination, language and social skills. Through varied props and age-appropriate songs, they will use their imagination and creativity, and you can rest assured that our classes help support your child's development. 𝘓𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘥𝘢𝘯𝘤𝘦 is evident in every single class! 𝘼𝙜𝙚 𝙜𝙧𝙤𝙪𝙥𝙨 We offer a range of age-specific class stages: Tip Toes (6 to 18 mths) Twinkle Toes (18 mths to 2.5 yrs) Talent Toes (2.5 yrs to 4 yrs) Twirlers (3.5 yrs to 5 yrs) Spinners (5 yrs to 8 yrs) Each stage is tailored specifically to support the age and developmental needs for each age group. Whether you have a baby, toddler, pre-schooler or older child - tiny toes ballet has a class suitable for you! Come and join us for weekly children's dance classes in Bridgend.

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: * See your role in a new light * Develop your communication skills * Deal with different types of customer and situation * Boost your confidence * Cope in a pressurised environment * Get more satisfaction from your working day 1 INTRODUCTION * Workshop objectives and personal objectives * The challenges of 21st century communication * What makes an excellent point of Reception? And why is it so important? * Who and where are our customers? * As a customer, how do you like to be treated? * What makes people feel valued? * Objective and subjective aspects of customer service * 'Micro moments' that shape the relationship 2 COMMUNICATION ON RECEPTION * Definition of communication * Barriers to good communication * The 'recipe' of verbal, vocal and visual aspects of communication * Differences between communicating face-to-face and on the telephone * Communication 'leaks' * The primitive human response * The impact of visual communication - body language, gesture and facial expression * Voice - tone, speed, volume, pitch, clarity, inflection, pacing * Words - positive words and phrases compared with negative terminology * Professional greetings face-to-face * Steering the conversation with effective questioning 3 TELEPHONE EXCELLENCE * How we use the telephone * Qualities of the telephone * Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? * Professional telephone etiquette * Taking and leaving messages - key points that can help customers, colleagues and the organisation * Clarifying information 4 LISTENING SKILLS FOR ACCURACY AND RELATIONSHIP BUILDING * How accurate are your listening skills? * What are the challenges for accurate listening? * Active / empathetic listening 5 CREATING A RAPPORT BY 'STYLE FLEXING' * Understanding how different people communicate * Shaping our message to the other person so that they feel understood * How changing situations can alter communication needs 6 CONFIDENCE AND ASSERTIVENESS * Recognising different styles of behaviour - aggressive, passive and assertive * Qualities of assertive communication - verbal, vocal and visual * Assertive techniques - basic, persistence, negotiation / empathetic * Demonstrating confidence 7 COPING IN A PRESSURISED ENVIRONMENT * Words - the most useful ones to use with stressed people and identifying the 'red rag' words * Challenging situations - what do you find difficult and how do you respond? * Dealing with outbursts of anger * Bringing non-stop talkers back from their tangent * Constructive ways to say 'no' 8 PULLING IT ALL TOGETHER * Action plans * Summary of key learning points