Name: Wood Mechanical Toy and Automata making
Price: 150 GBP
Availability: InStock

Loughborough

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			<p>A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.</p>
			<div><i></i> 2 x 4 hour Sessions</div>
			<div><i></i>  £534.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>We're the most educated, powerful generation of women in history, we're graduating in higher numbers from university than men, reaching the senior ranks in business and politics and we're the primary breadwinners in many households. Yet eight out of ten women experience stress on how to get everything done, reach our potential and establish a work/life balance.</p>
<p>The program will cover areas of key relevance to women leaders and those who aspire to leadership positions. As women make their way toward top positions and centre-stage roles in both public and private sector organisations, companies are under increasing pressure to bolster their boards with independent 'heavyweights' and these are increasingly women.</p>
<p>Women bring a creative spark, intelligence, personality, professional ability and motivation to senior roles, but there are still constraints on career progression, both organisational and personal.</p>
<p>This fast-paced and highly interactive programme will consider some of these constraints and will discuss ways to address them.  It will be led by an international trainer and communications expert, a leading advocate for women's workplace issues.  A powerful and dynamic seminar, it will focus on communications, career planning and management and leadership development for mid-to senior-level women managers.  It will also cover some of the latest research findings from Europe and the USA regarding women in the economy and the contribution they make.</p>
<p>As an additional option, the programme can include a networking session featuring Susan's dynamic workshop - 'How to work a room: Savvy networking for business and personal success'. </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3><b>The course covers:</b></h3>
<ul>
<li>The barriers that keep women from getting ahead</li>
<li>The DNA of women leaders</li>
<li>The  universal laws of leadership</li>
<li>The best ways to create your own successful support system and increase the effectiveness of your networks</li>
<li>The keys to creating high-performance work teams</li>
<li>How to avoid getting trapped in the 'Superwoman Syndrome'</li>
<li>How to balance work and life and make the most of your time away from the office</li>
<li>Dealing with maternity leave</li>
<li>The keys to communicating with brevity and impact</li>
<li>Communicating with alpha males</li>
<li>Negotiating effectively</li>
<li>Developing a new business agenda to support women</li>
<li>Women as mentors and coaches</li>
<li>Presence and personal image - getting it right</li>
<li>Situational leadership</li>
</ul>
<h3><b>Learning outcomes:</b></h3>
<ul>
<li><b> </b>Better manage your role when working in a male-dominated environment</li>
<li>Learn to speak with authority and impact</li>
<li>Understand your management and leadership style</li>
<li>Be better able to motivate and inspire your team</li>
<li>Understand how to create a work/life balance</li>
<li>Engage with others in a supportive and inspiring training environment</li>
</ul>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>This program will be particularly valuable for mid-senior women managers who are looking to make the next step in their career growth.  </p>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Women In Leadership

A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.

Women in Management & Leadership

General Admission

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			<p>Recruiting great people to our organisations is the key to high performance and sustainable business success.</p>
			<div><i></i> 2 x 4 hour sessions</div>
			<div><i></i>  £358.80 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>Recruiting great people who not only meet our organisation's needs but also uphold our core values and beliefs has become increasingly important as we navigate the volatility of the post-pandemic employment market. As costs continue to rise, and we experience challenging times in retaining great people, the pressure is on to ensure we recruit those people who offer best fit with our organisations. This training and development course is aimed at early career leaders and managers responsible for recruitment and selection for their departments and teams. It is designed to stimulate and challenge our thinking about how to recruit great people who will, not only meet the needs of the job role, but fit with, and make a valuable contribution to, the wider organisation.</p>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>This session is suitable for early careers leaders and managers who have, or will have, responsibility for recruitment and selection in their teams/departments.</p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p>By the end of this course, participants will understand:</p>
<ul>
<li>the importance of designing effective, authentic recruitment and selection processes</li>
<li>how to ensure these processes reflect organisational values</li>
<li>how to design selection processes that better assess values fit with the organisation</li>
<li>how to make recruitment and selection both meaningful and inclusive</li>
<li>how to attract, and get the very best from, the strongest applicants</li>
</ul>
<p></p>

Recruiting great people to our organisations is the key to high performance and sustainable business success.

Values Based Recruitment

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			<p>This course presents an approach for dealing with security and privacy throughout the entire software development lifecycle. You will learn about vulnerabilities that undermine security, and how to identify and remediate them in your own projects.</p>
			<div><i></i> 3 Days</div>
			<div><i></i>  £350.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>The stakes for software security are very high, and yet many development teams deal with software security only after the code has been developed and the software is being prepared for delivery. As with any aspect of software quality, to ensure successful implementation, security and privacy issues should be managed throughout the entire software development lifecycle. </p>
<p>This course presents an approach for dealing with security and privacy throughout the entire software development lifecycle. You will learn about vulnerabilities that undermine security, and how to identify and remediate them in your own projects. You will learn general strategies for dealing with security defects and misconfiguration, how to design software to deal with the human element in security, and how to incorporate security into all phases of development. </p>
<h3>Course Objectives:</h3>
<p>In this course, you will employ best practices in software development to develop secure software. You will:</p>
<ul>
<li>Identify the need for security in your software projects.</li>
<li>Eliminate vulnerabilities within software.</li>
<li>Use a Security by Design approach to design a secure architecture for your software.</li>
<li>Implement common protections to protect users and data.</li>
<li>Apply various testing methods to find and correct security defects in your software.</li>
<li>Maintain deployed software to ensure ongoing security.</li>
</ul>
<p><b><i>This course includes hands-on activities for each topic area. The goal of these activities is to demonstrate concepts utilizing two universal languages Python and JavaScript. Developers who use alternate languages will be able to apply the principles from the activities to any coding languages.</i></b></p>
<p><b><i>Hands-on exercises are designed to keep the typing of code to a bare minimum. We provide students with all of the code they need to complete activities. The activities do not require a 'deep dive' into code to understand the principles being covered.</i></b></p>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>This course is designed for software developers, testers, and architects who design and develop software in various programming languages and platforms, including desktop, web, cloud, and mobile, and who want to improve their ability to deliver software that is of high quality, particularly regarding security and privacy.</p>
<p>This course is also designed for students who are seeking the CertNexus Cyber Secure Coder certification.</p>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p>This course presents secure programming concepts that apply to many different types of software development projects. Although this course uses Python®, HTML, and JavaScript® to demonstrate various programming concepts, you do not need to have experience in these languages to benefit from this course. However, you should have some programming experience, whether it be developing desktop, mobile, web, or cloud applications. </p>
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<h3>Course-specific Technical Requirements</h3>
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<h4>Hardware</h4>
<p>For this course, you will need one computer for each student and one for the instructor. Each computer will need the following minimum hardware configurations:</p>
<ul>
<li>1 GHz or faster 32-bit (x86) or 64-bit (x64) processor</li>
<li>2 gigabytes (GB) RAM (32-bit or 64-bit)</li>
<li>20 GB available hard disk space (32-bit or 64-bit)</li>
<li>Keyboard and mouse (or other pointing device)</li>
<li>1,024 x 768 resolution monitor recommended</li>
<li>Projection system to display the instructor's computer screen</li>
<li>Local area network and Internet connection</li>
</ul>
<h4>Software</h4>
<ul>
<li>Windows® 10/8.1/8/7/Vista (64-bit). This course was successfully keyed on Windows 10. Some activity steps may not key exactly as written if students key on a different version of Windows.</li>
<li>Python version 3.8.1 (python-3.8.1.amd64.msi, provided with the course data files).</li>
<li>PyCharm Community Edition version 2019.3.3 (pycharm-community-2019.3.3.exe, provided with the course data files). Python is distributed under the Python Software Foundation License (PSFL). PyCharm Community Edition is distributed under the Apache® License 2.0.</li>
</ul>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h4>Lesson 1: Identifying the Need for Security in Your Software Projects</h4>
<p>Topic A: Identify Security Requirements and Expectations <br />Topic B: Identify Factors That Undermine Software Security <br />Topic C: Find Vulnerabilities in Your Software<br />Topic D: Gather Intelligence on Vulnerabilities and Exploits</p>
<h4>Lesson 2: Handling Vulnerabilities</h4>
<p>Topic A: Handle Vulnerabilities Due to Software Defects and Misconfiguration <br />Topic B: Handle Vulnerabilities Due to Human Factors<br />Topic C: Handle Vulnerabilities Due to Process Shortcomings</p>
<h4>Lesson 3: Designing for Security</h4>
<p>Topic A: Apply General Principles for Secure Design <br />Topic B: Design Software to Counter Specific Threats</p>
<h4>Lesson 4: Developing Secure Code</h4>
<p>Topic A: Follow Best Practices for Secure Coding <br />Topic B: Prevent Platform Vulnerabilities<br />Topic C: Prevent Privacy Vulnerabilities</p>
<h4>Lesson 5: Implementing Common Protections</h4>
<p>Topic A: Limit Access Using Login and User Roles <br />Topic B: Protect Data in Transit and At Rest <br />Topic C: Implement Error Handling and Logging <br />Topic D: Protect Sensitive Data and Functions <br />Topic E: Protect Database Access</p>
<h4>Lesson 6: Testing Software Security</h4>
<p>Topic A: Perform Security Testing<br />Topic B: Analyze Code to find Security Problems<br />Topic C: Use Automated Testing Tools to Find Security Problems</p>
<h4>Lesson 7: Maintaining Security in Deployed Software</h4>
<p>Topic A: Monitor and Log Applications to Support Security <br />Topic B: Maintain Security after Deployment</p>
<p></p>

This course presents an approach for dealing with security and privacy throughout the entire software development lifecycle. You will learn about vulnerabilities that undermine security, and how to identify and remediate them in your own projects.

Cyber Secure Coder

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			<p>Hiring the right staff is one of the most important management and HR skills and it is critical to get it right.  This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.</p>
			<div><i></i> 4 Hours</div>
			<div><i></i>  £378.00 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>This practical and highly interactive workshop will cover best practice interview techniques and will help participants choose the best candidate for every job they need to fill. It will consider the key steps in the selection process focusing on the face-to-face interview and how to ensure that this is conducted in the best possible way and yields positive results.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,305 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p>This workshop covers the following:</p>
<ul>
<li>Understanding yourself and the effect you have on others</li>
<li>Best/worst interview practice</li>
<li>The selection process</li>
<li>Your interview style</li>
<li>Trust and credibility</li>
<li>Stages of the interview</li>
<li>Interview 'tool kit'</li>
<li>Behavioural and competency based interviews</li>
<li>Getting under the skin of the candidate</li>
</ul>
<p><b>What will this course help me do: learning outcomes?</b></p>
<p>As a result of taking this course, you will:</p>
<ul>
<li>Learn how to apply behavioural and competency based techniques in order to make better decisions on applicants</li>
<li>Increase awareness of how effective body language and non-verbal communication impact your interviews</li>
<li>Understand the interview process and through exercises and role playing learn how to make your interviews truly effective</li>
<li>Build confidence in your interview skills and develop your <i>Internal Coach</i> to 'course correct' on-the-spot for excellent interview results</li>
</ul>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>This course is designed for anyone who wants to improve their interviewing skills and in particular for managers and HR people who regularly conduct interviews or for those who are new to the role.  It is also helpful for those new to interviewing.</p>
<p></p>

Hiring the right staff is one of the most important management and HR skills and it is critical to get it right.  This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.

Interview Skills

Redhill

<h3><b>Advanced Junos SP Routing course description</b></h3>
        <p> This is designed to provide students with detailed
coverage of OSPF, IS-IS, BGP, and routing policy.
Students will gain experience in configuring, monitoring,
and troubleshooting the Junos operating system and in
monitoring device and protocol operations.
This course uses Juniper Networks vMX Series
Routers for the hands-on component, but the lab
environment does not preclude the course from being
applicable to other Juniper hardware platforms running
the Junos OS.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
    <li>Describe and configure OSPF area types and
operations.</li>
                  <li>Configure and monitor IS-IS.</li>
                  <li>Describe basic BGP operation.</li>
                  <li>Explain the causes for route instability.</li>
                  <li>Describe how to troubleshoot routing policy.</li>
                  <li>Explain the default behaviour of damping on links.</li>
               							 </ul>
        <h5>
        <b>Advanced Junos SP Routing course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>  Network staff working with Junos at layer 3.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Junos Intermediate Routing</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Advanced Junos SP Routing course contents</b></h3>
      <ul>
        <li>OSPF </li><p>
OSPFv2 Review<br />
Link-State Advertisements<br />
Protocol Operations<br />
OSPF Authentication<br />
<span>Lab:</span> OSPF Multi-Area Networks<br />
Chapter 3: OSPF Areas<br />
Review of OSPF Areas<br />
Stub Area Operation and Configuration<br />
NSSA Operation and Configuration<br />
Route Summarization<br />
<span>Lab:</span> OSPF Route Summarization

</p><li>OSPF Case Studies and Solutions </li><p>
Virtual Links<br />
OSPF Multiarea Adjacencies<br />
External Reachability<br />
<span>Lab:</span> Advanced OSPF Options and Routing Policy

</p><li>Troubleshooting OSPF </li><p>
Troubleshooting OSPF<br />
<span>Lab:</span> OSPF Troubleshooting

</p><li>IS-IS </li><p>
Overview of IS-IS<br />
IS-IS PDUs<br />
Neighbors and Adjacencies<br />
Configuring and Monitoring IS-IS<br />
<span>Lab:</span> IS-IS Configuration and Monitoring

</p><li>Advanced IS-IS Operations and Configuration Options </li><p>
IS-IS Operations<br />
IS-IS Configuration Options<br />
IS-IS Routing Policy<br />
<span>Lab:</span> Advanced IS-IS Configuration Options and Routing Policy

</p><li>Multilevel IS-IS Networks </li><p>
Level 1 and Level 2 Operations<br />
Multilevel Configuration<br />
<span>Lab:</span> Configuring a Multilevel IS-IS Network

</p><li>Troubleshooting IS-IS </li><p>
Troubleshooting IS-IS<br />
<span>Lab:</span> IS-IS Troubleshooting

</p><li>BGP </li><p>
Review of BGP<br />
BGP Operations<br />
BGP Path Selection Options<br />
Configuration Options<br />
<span>Lab:</span> BGP and BGP Attributes

</p><li>BGP Attributes and Policy - Part1 </li><p>
BGP Policy<br />
Next Hop<br />
Origin and MED<br />
AS Path<br />
<span>Lab:</span> BGP Attributes - Next Hop, Origin, MED, and AS Path

</p><li>Attributes and Policy - Part2 </li><p>
Local Preference<br />
Communities<br />
<span>Lab:</span> BGP Attributes - Local Preference and Communities

</p><li>Route Reflection and Confederations </li><p>
Route Reflection Operation<br />
Configuration and Routing Knowledge<br />
BGP Confederations<br />
<span>Lab:</span> Scaling BGP

</p><li>BGP Route Damping </li><p>
Route Flap and Damping Overview<br />
Route Damping Parameters<br />
Configuring and Monitoring Route Damping<br />
<span>Lab:</span> BGP Route Damping

</p><li>Troubleshooting BGP </li><p>
Troubleshooting BGP<br />
<span>Lab:</span> BGP Troubleshooting

</p><li>Troubleshooting Policy </li><p>
Troubleshooting Policy<br />
<span><span>Lab:</span></span> Policy Troubleshooting
</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Advanced Junos Service Provider Routing

<h3><b>Advanced Junos Security training course description</b></h3>
        <p> This course provides students with intermediate routing
knowledge and configuration examples. The course
includes an overview of protocol-independent routing
features, load balancing and filter-based forwarding,
OSPF, BGP, IP tunneling, and high availability (HA)
features. Junos Intermediate Routing (JIR) is an
intermediate-level course.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
      <li>Demonstrate the understanding of integrated user
firewall.</li>
                  <li>Implement next generation Layer 2 security features.</li>
                  <li>Implement virtual routing instances in a security
setting.</li>
                  <li>Utilize Junos tools for troubleshooting Junos
security implementations.</li>
                  <li>Implement IPS policy.</li>
                 
               							 </ul>
        <h5>
        <b>Advanced Junos Security training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Individuals responsible for implementing, monitoring, and
troubleshooting Junos security components.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Intro to the Junos Operating System</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Advanced Junos Security training course contents</b></h3>
      <ul>
        <li>Junos Layer 2 Packet Handling and Security Features </li><p>
Transparent Mode Security<br />
Secure Wire<br />
Layer 2 Next Generation Ethernet Switching<br />
MACsec<br />
				<span>Lab 2</span> Implementing Layer 2 Security

</p><li>Virtualization </li><p>
Virtualization Overview<br />
Routing Instances<br />
Logical Systems<br />
<span>Lab 3</span> Implementing Junos Virtual Routing

</p><li>AppSecure Theory </li><p>
AppSecure Overview<br />
AppID Overview<br />
AppID Techniques<br />
Application System Cache<br />
Custom Application Signatures

</p><li>AppSecure Implementation </li><p>
AppTrack<br />
AppFW<br />
AppQoS<br />
APBR<br />
SSL Proxy<br />
<span>Lab 4</span> Implementing AppSecure

</p><li>Working with Log Director </li><p>
Log Director Overview<br />
Log Director Components<br />
Installing and setting up Log Director<br />
Clustering with the Log Concentrator VM<br />
Administrating Log Director<br />
<span>Lab 5</span> Deploying Log Director

</p><li>Sky ATP Theory </li><p>
Sky ATP Overview<br />
Monitoring Sky ATP<br />
Analysis and Detection of Malware

</p><li>Sky ATP Implementation </li><p>
Configuring Sky ATP<br />
Installing Sky ATP<br />
Analysis and detection of Malware<br />
Infected Host Case Study<br />
<span>Lab 6</span> Instructor Led Sky ATP Demo

</p><li>Implementing UTM </li><p>
UTM Overview<br />
AntiSpam<br />
AntiVirus<br />
Content and Web Filtering<br />
<span>Lab 7</span> Implementing UTM

</p><li>Introduction to IPS </li><p>
IPS Overview<br />
Network Asset Protection<br />
Intrusion Attack Methods<br />
Intrusion Prevention Systems<br />
IPS Inspection Walkthrough<br />
IPS Policy and Configuration<br />
SRX IPS Requirements<br />
IPS Operation Modes<br />
Basic IPS Policy Review<br />
IPS Rulebase Operations<br />
<span>Lab 8</span> Implementing Basic IPS Policy

</p><li>SDSN </li><p>
SDSN Overview, Components &amp; Configuration<br />
Policy Enforcer Troubleshooting<br />
SDSN Use Cases<br />
<span>Lab 9</span> Implementing SDSN

</p><li>Enforcement, Monitoring, and Reporting </li><p>
User Role Firewall and Integrated User Firewall Overview<br />
User Role Firewall Implementation<br />
Monitoring User Role Firewall<br />
Integrated User Firewall Implementation<br />
Monitoring Integrated User Firewall<br />
<span>Lab 10</span> Configure User Role Firewall and Integrated User Firewall

</p><li>Troubleshooting Junos Security </li><p>
Troubleshooting Methodology<br />
Troubleshooting Tools<br />
Identifying IPsec Issues<br />
<span>Lab 11</span> Performing Security Troubleshooting Techniques

</p><li>Appendix A: SRX Series Hardware and Interfaces </li><p>
Branch SRX Platform Overview<br />
High End SRX Platform Overview<br />
SRX Traffic Flow and Distribution<br />
SRX Interfaces


</p>
      </ul>

Advanced Junos Security

London

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M.D.D WHATS APP EMERGENCY DAY PASS (STUDENTS)

General admission

<h4>Overview</h4>
						<hr />
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							</p><p>This course examines the major tools, techniques, and principles aimed at improving quality and productivity in the public sector. To provide students with practical methods for improving public organizations, this course will cover accountability systems, performance measurement, pay-for-performance reward systems, contracting out, and organizational assessment</p>
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GBA Corporate

Techniques of Quality and Productivity Management

Online

Quality Auditor

Bristol

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Welcome to the magical world of automata, the perfect synthesis between craftsmanship, engineering and artistic expression. At the beginning of this one-day, face-to-face course you will learn some basic theories about the most common mechanisms used in mechanical toys and their different building techniques. Based on a design provided by the tutor, each student (maximum 2 participants per course) will then start building a one-shaft toy, drawing and cutting cams, cranks and mechanisms, using different type of wood and a vast range of tools available in my workshop (band saw, belt and circular sanders, pillar drill and other power and hand tools, see attached pictures). Once assembled, you can paint your toy with any of the many acrylic paints available. This course is designed to be fully hands-on, and students will learn by building every single piece of the toy under the constant guidance of the tutor, who will provide additional information and explanations at each step of the process. At the end of the day you will understand the basic movements of a mechanical toy and how to design and build eccentric cams, snail cams, lobe cams and cranks. Participants can expect to finish the day with a lovely, fully functioning one-shaft mechanical toy. Suitable for absolute beginners as well as those who may already have some experience. Please note that due to the potentially dangerous use of power tools, this course is unsuitable for those aged under 14. Children aged 14 and over may attend if accompanied by a participating adult.</p>

Penlan Crafts

Wood Mechanical Toy and Automata making

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

Nexus Human

IT Service Management

ITIL

IT Certifications

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

ITILÂ© 4 Foundation

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p>This course is suitable for IT personnel who are just beginning to work with Azure. This audience wants to learn about our offerings and get hands-on experience with the product. This course primarily uses the Azure portal and command line interface to create resources and does not require scripting skills. Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator. This course combines lecture, demonstrations, and hands-on labs. This course will also help prepare someone for the AZ-900 exam.</p><p></p><p></p><p>This course will provide foundational level knowledge on cloud concepts; core Azure services; and Azure management and governance features and tools.</p><p></p>Prerequisites<p>There are no prerequisites for taking this course. Familiarity with cloud computing is helpful, but isn't necessary.</p></div><div id="course-pills-2"><h3>1 - Describe cloud computing</h3> <ul> <li>What is cloud computing</li> <li>Describe the shared responsibility model</li> <li>Define cloud models</li> <li>Describe the consumption-based model</li> </ul> <h3>2 - Describe the benefits of using cloud services</h3> <ul> <li>Describe the benefits of high availability and scalability in the cloud</li> <li>Describe the benefits of reliability and predictability in the cloud</li> <li>Describe the benefits of security and governance in the cloud</li> <li>Describe the benefits of manageability in the cloud</li> </ul> <h3>3 - Describe cloud service types</h3> <ul> <li>Describe Infrastructure as a Service</li> <li>Describe Platform as a Service</li> <li>Describe Software as a Service</li> </ul> <h3>4 - Describe the core architectural components of Azure</h3> <ul> <li>What is Microsoft Azure</li> <li>Get started with Azure accounts</li> <li>Describe Azure physical infrastructure</li> <li>Describe Azure management infrastructure</li> </ul> <h3>5 - Describe Azure compute and networking services</h3> <ul> <li>Describe Azure Virtual Machines</li> <li>Describe Azure Virtual Desktop</li> <li>Describe Azure Containers</li> <li>Describe Azure Functions</li> <li>Describe application hosting options</li> <li>Describe Azure Virtual Networking</li> <li>Describe Azure Virtual Private Networks</li> <li>Describe Azure ExpressRoute</li> <li>Describe Azure DNS</li> </ul> <h3>6 - Describe Azure storage services</h3> <ul> <li>Describe Azure storage accounts</li> <li>Describe Azure storage redundancy</li> <li>Describe Azure storage services</li> <li>Identify Azure data migration options</li> <li>Identify Azure file movement options</li> </ul> <h3>7 - Describe Azure identity, access, and security</h3> <ul> <li>Describe Azure directory services</li> <li>Describe Azure authentication methods</li> <li>Describe Azure external identities</li> <li>Describe Azure conditional access</li> <li>Describe Azure role-based access control</li> <li>Describe zero trust model</li> <li>Describe defense-in-depth</li> <li>Describe Microsoft Defender for Cloud</li> </ul> <h3>8 - Describe cost management in Azure</h3> <ul> <li>Describe factors that can affect costs in Azure</li> <li>Compare the Pricing and Total Cost of Ownership calculators</li> <li>Describe the Microsoft Cost Management tool</li> <li>Describe the purpose of tags</li> </ul> <h3>9 - Describe features and tools in Azure for governance and compliance</h3> <ul> <li>Describe the purpose of Microsoft Purview</li> <li>Describe the purpose of Azure Policy</li> <li>Describe the purpose of resource locks</li> <li>Describe the purpose of the Service Trust portal</li> </ul> <h3>10 - Describe features and tools for managing and deploying Azure resources</h3> <ul> <li>Describe tools for interacting with Azure</li> <li>Describe the purpose of Azure Arc</li> <li>Describe Azure Resource Manager and Azure ARM templates</li> </ul> <h3>11 - Describe monitoring tools in Azure</h3> <ul> <li>Describe the purpose of Azure Advisor</li> <li>Describe Azure Service Health</li> <li>Describe Azure Monitor</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AZ-900T00 Microsoft Azure Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AZ-900T00 Microsoft Azure Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft AZ-900

AWS Certified Cloud Practitioner

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

AZ-900T00 Microsoft Azure Fundamentals

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations.</p><p></p><p></p><p>This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.</p><p></p>Prerequisites<p></p><p></p><ul> <li>Experience as an IT professional or student</li> <li>Working knowledge of Microsoft Power Platform and its key components</li> <li>Knowledge of Microsoft Dataverse (or general data modeling) and security concepts</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Describe the business value of the Microsoft Power Platform</h3> <ul> <li>Explore Microsoft Power Platform</li> <li>Describe the business value of the Power Platform</li> <li>Explore connectors and Microsoft Dataverse</li> <li>Describe how Power Platform works with Microsoft 365 apps and services</li> <li>Explore how Power Platform works with Microsoft Teams</li> <li>Describe how Power Platform works  with Microsoft Dynamics 365 apps</li> <li>Describe how Power Platform solutions consume Microsoft Azure services </li> <li>Explore how Microsoft Power Platform apps work together </li> <li>Use Artificial Intelligence to increase productivity</li> </ul> <h3>2 - Core components of Power Pages</h3> <ul> <li>Get started with Power Pages</li> <li>Core tools and components of Power Pages</li> <li>Overview of Power Pages security</li> <li>Overview of Power Pages extensibility</li> </ul> <h3>3 - Explore Power Pages templates</h3> <ul> <li>Site design templates</li> <li>Scenario-based templates</li> <li>Dynamics 365 Power Pages site templates</li> </ul> <h3>4 - Explore Power Pages design studio</h3> <ul> <li>Work with pages</li> <li>Page components</li> <li>Site styling and templates</li> </ul> <h3>5 - Explore Power Pages design studio data and security features</h3> <ul> <li>Data workspace in Power Pages design studio</li> <li>Power Pages security features</li> </ul> <h3>6 - Introduction to Power Pages administration</h3> <ul> <li>Power Pages administrative tools</li> <li>Set up workspace in Power Pages design studio</li> </ul> <h3>7 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>8 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>9 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>10 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>11 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>12 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>13 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>14 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>15 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>16 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul> <h3>17 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>18 - Manage tables in Dataverse</h3> <ul> <li>Identify tables and table types in Dataverse</li> <li>Create a custom table</li> <li>Enable attachments within a table</li> <li>Licensing requirements for each table type</li> </ul> <h3>19 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Create a primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>20 - Create a relationship between tables in Dataverse</h3> <ul> <li>Relate one or more tables - Introduction</li> <li>Relationship types that are available in Microsoft Dataverse</li> <li>Create a one-to-many relationship between tables</li> <li>Create a many-to-many relationship between tables</li> <li>Edit or delete relationships</li> </ul> <h3>21 - Working with choices in Dataverse</h3> <ul> <li>Define choice column</li> <li>Standard choices column</li> </ul> <h3>22 - Get started with security roles in Dataverse</h3> <ul> <li>Understand environment roles</li> <li>Adding or disabling an environment user</li> <li>Understand security concepts in Dataverse</li> <li>Understand user security roles and security role defaults</li> <li>Check the roles that a user belongs to</li> <li>Configure Dataverse teams for security</li> <li>Configure Dataverse group teams for security</li> </ul> <h3>23 - Use administration options for Dataverse</h3> <ul> <li>Use Microsoft Power Platform Admin Center portal</li> <li>Tenant storage capacity</li> <li>Advanced Customization options in Power Apps Portal</li> <li>Enable and disable auditing</li> </ul> <h3>24 - Manage Dynamics 365 model-driven app settings and security</h3> <ul> <li>Configure role-based security</li> <li>Manage teams and business units</li> <li>Explore settings and customizations</li> </ul> <h3>25 - Introduction to Microsoft Power Platform security and governance</h3> <ul> <li>Identify Microsoft Power Platform environments</li> <li>Data Loss Prevention policies</li> <li>Microsoft Power Platform Center of Excellence Starter Kit</li> </ul> <h3>26 - Get started with model-driven apps in Power Apps</h3> <ul> <li>Introducing model-driven apps</li> <li>Components of model-driven apps</li> <li>Design model-driven apps</li> <li>Incorporate business process flows</li> </ul> <h3>27 - Configure forms, charts, and dashboards in model-driven apps</h3> <ul> <li>Forms overview</li> <li>Form elements</li> <li>Configure multiple forms</li> <li>Use specialized form components</li> <li>Configure views overview</li> <li>Configure grids</li> <li>Create and edit views</li> <li>Configure charts overview</li> <li>Dashboards overview</li> <li>Use interactive streams and tiles</li> </ul> <h3>28 - Get started with Power Apps canvas apps</h3> <ul> <li>Power Apps building blocks</li> <li>Ways to build Power Apps</li> <li>Power Apps related technologies</li> <li>Additional Power Apps related technologies</li> <li>Designing a Power Apps app</li> </ul> <h3>29 - Connect to other data in a Power Apps canvas app</h3> <ul> <li>Overview of the different data sources</li> <li>Work with action-based data sources</li> <li>Power Automate is a companion to Power Apps</li> </ul> <h3>30 - How to build the UI in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Branding a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Using the tablet or phone form factors</li> </ul> <h3>31 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>32 - Build your first app with Power Apps and Dataverse for Teams</h3> <ul> <li>Create your first app with the hero template</li> <li>Customize your app with Power Apps Studio</li> <li>Publish your app</li> <li>Install template apps</li> </ul> <h3>33 - Access Dataverse in Power Pages websites</h3> <ul> <li>Use lists to display multiple Dataverse records</li> <li>Use forms to interact with Dataverse data</li> </ul> <h3>34 - Authentication and user management in Power Pages</h3> <ul> <li>Power Pages authentication settings</li> <li>User registration in Power Pages</li> <li>Authentication management for Power Pages users</li> <li>Power Pages authentication providers</li> </ul> <h3>35 - Power Pages maintenance and troubleshooting</h3> <ul> <li>Power Pages website maintenance</li> <li>Power Pages website troubleshooting</li> </ul> <h3>36 - Define and create business rules in Dataverse</h3> <ul> <li>Define business rules - Introduction</li> <li>Define the components of a business rule</li> <li>Create a business rule</li> </ul> <h3>37 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Troubleshoot flows</li> </ul> <h3>38 - Use the Admin center to manage environments and data policies in Power Automate</h3> <ul> <li>Administer flows</li> <li>Export and import flows</li> <li>Learn how to distribute button flows</li> </ul> <h3>39 - Use Dataverse triggers and actions in Power Automate</h3> <ul> <li>Dataverse triggers</li> <li>Query data</li> <li>Create, update, delete, and relate actions</li> </ul> <h3>40 - Extend Dataverse with Power Automate</h3> <ul> <li>Set up a flow and configure its trigger</li> <li>Email Dataverse record</li> <li>Add to-do items</li> <li>Test and run your flow</li> </ul> <h3>41 - Introduction to expressions in Power Automate</h3> <ul> <li>Get started with expressions</li> <li>Notes make things easier</li> <li>Types of functions</li> <li>Write complex expressions</li> </ul> <h3>42 - Build your first Power Automate for desktop flow</h3> <ul> <li>Set up the environment</li> <li>Explore Power Automate for desktop</li> <li>Create your first Power Automate for desktop flow</li> <li>Record Power Automate for desktop actions</li> <li>Edit and test recorded actions</li> </ul> <h3>43 - Run a Power Automate for desktop flow in unattended mode</h3> <ul> <li>Set up an unattended desktop flow</li> <li>Create a new cloud flow that calls an existing flow in unattended mode</li> <li>Perform a test run</li> <li>Best practices</li> </ul> <h3>44 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>45 - Get started with Microsoft Copilot Studio bots</h3> <ul> <li>Get started working with environments</li> <li>Create bots and work with the Microsoft Copilot Studio interface</li> <li>Create topics</li> <li>Test bots</li> <li>Publish bots and analyze performance</li> </ul> <h3>46 - Enhance Microsoft Copilot Studio bots</h3> <ul> <li>Use Power Automate to add actions</li> <li>Transfer conversations to agents by using Omnichannel for Customer Service</li> <li>Create topics for existing support content</li> <li>Analyze bot performance</li> </ul> <h3>47 - Manage topics in Microsoft Copilot Studio</h3> <ul> <li>Work with bot topics</li> <li>Branch a topic</li> <li>Create topics for existing support content</li> <li>Work with system fallback topics</li> <li>Manage topics</li> </ul> <h3>48 - Manage Power Virtual Agents</h3> <ul> <li>Environments in Microsoft Copilot Studio</li> <li>Bot topics permissions</li> <li>Bot entities and flow permissions</li> <li>Monitor and diagnose</li> <li>Administer and manage</li> <li>Export and import bots</li> <li>Authentication</li> </ul> <h3>49 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>50 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>51 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>52 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>53 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>54 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>55 - Manage solutions in Power Apps and Power Automate</h3> <ul> <li>Add and remove apps, flows, and entities in a solution</li> <li>Edit a solution-aware app, flow, and table</li> <li>Build and deploy a complex solution with flows, apps, and entities</li> <li>Automate solution management</li> </ul> <h3>56 - Load/export data and create data views in Dataverse</h3> <ul> <li>View data in a table</li> <li>Create or edit views of data in a table</li> <li>Load data into a table</li> <li>Export data from a table</li> <li>Add, update, or delete data in a table by using Excel</li> <li>Import data using Power Query</li> <li>Generate a new dataflow from an Excel Template</li> <li>Dataflow and Azure integration</li> </ul> <h3>57 - Get started with AI Builder</h3> <ul> <li>Choose an AI capability</li> <li>Create your first model</li> <li>Ways to use your models</li> </ul> <h3>58 - Manage models in AI Builder</h3> <ul> <li>Model lifecycle</li> <li>Manage model versions</li> <li>Share your models</li> </ul> <h3>59 - Use AI Builder in Power Automate</h3> <ul> <li>AI Builder in Power Automate saves time</li> <li>Advanced usage of AI Builder in Power Automate</li> </ul> <h3>60 - Functional Consultant skills</h3> <ul> <li>Create entity relationship diagrams</li> <li>Create and document mock-ups</li> <li>Document functional requirements and artifacts</li> <li>Complete fit-gap analysis</li> <li>Discuss stakeholder management responsibilities</li> <li>Understand industry accelerators</li> <li>Define Application Lifecycle Management</li> <li>Participate in testing</li> <li>Evaluate options</li> <li>Define connectors</li> <li>Understand Power Apps component framework</li> </ul> <h3>61 - Solution Architect series: Plan application lifecycle management for Power Platform</h3> <ul> <li>Key considerations for ALM</li> <li>Solutions</li> <li>Configuration and reference data</li> <li>Release process</li> <li>ALM with Azure DevOps</li> </ul></div>

Microsoft Power Apps

Power Apps

Microsoft Power BI

Microsoft Power Platform

PL-200T00 Microsoft Power Platform Functional Consultant

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The CHFI course will benefit:<br />Police and other laws enforcement personnel<br />Defense and Military personnel<br />e-Business Security professionals<br />Systems administrators<br />Legal professionals<br />Banking, Insurance and other professionals<br />Government agencies</p>Overview<p>At the end of this course, you will possess the skills needed to:<br />Understand the fundamentals of computer forensics<br />Understand the computer forensic investigation process<br />Describe in detail different types of hard disks and file systems<br />Understand data acquisition and duplication<br />Counteract anti-forensic techniques<br />Leverage forensic skills in Windows, Linux, and Mac<br />Investigate web attacks<br />Understand dark web forensics<br />Deploy forensic techniques for databases, cloud, and networks<br />Investigate email crimes including malware<br />Perform forensics in mobile and IoT environments</p><p>Every crime leaves a digital footprint, and you need the skills to track those footprints. In this course, students will learn to unravel these pieces of evidence, decode them and report them. From decoding a hack to taking legal action against the perpetrators, they will become an active respondent in times of cyber-breaches.</p></div><div id="course-pills-2"><h4>Computer Forensics in Today?s World </h4><ul><li>1.1. Understand the Fundamentals of Computer Forensics </li><li>1.2. Understand Cybercrimes and their Investigation Procedures </li><li>1.3. Understand Digital Evidence </li><li>1.4. Understand Forensic Readiness, Incident Response and the Role of SOC (Security </li><li>       Operations Center) in Computer Forensics </li><li>1.5. Identify the Roles and Responsibilities of a Forensic Investigator </li><li>1.6. Understand the Challenges Faced in Investigating Cybercrimes </li><li>1.7. Understand Legal Compliance in Computer Forensics </li><li></li></ul><h4>Computer Forensics Investigation Process </h4><ul><li>2.1. Understand the Forensic Investigation Process and its Importance </li><li>2.2. Understand the Pre-investigation Phase </li><li>2.3. Understand First Response </li><li>2.4. Understand the Investigation Phase </li><li>2.5. Understand the Post-investigation Phase </li><li></li></ul><h4>Understanding Hard Disks and File Systems </h4><ul><li>3.1. Describe Different Types of Disk Drives and their Characteristics </li><li>3.2. Explain the Logical Structure of a Disk </li><li>3.3. Understand Booting Process of Windows, Linux and Mac Operating Systems </li><li>3.4. Understand Various File Systems of Windows, Linux and Mac Operating Systems </li><li>3.5. Examine File System Using Autopsy and The Sleuth Kit Tools </li><li>3.6 Understand Storage Systems</li><li>3.7. Understand Encoding Standards and Hex Editors </li><li>3.8. Analyze Popular File Formats Using Hex Editor </li><li></li></ul><h4>Data Acquisition and Duplication </h4><ul><li>4.1. Understand Data Acquisition Fundamentals</li><li>4.2. Understand Data Acquisition Methodology </li><li>4.3. Prepare an Image File for Examination </li><li></li></ul><h4>Defeating Anti-forensics Techniques </h4><ul><li>5.1. Understand Anti-forensics Techniques </li><li>5.2. Discuss Data Deletion and Recycle Bin Forensics </li><li>5.3. Illustrate File Carving Techniques and Ways to Recover Evidence from Deleted Partitions </li><li>5.4. Explore Password Cracking/Bypassing Techniques </li><li>5.5. Detect Steganography, Hidden Data in File System Structures, Trail Obfuscation, and File Extension Mismatch </li><li>5.6. Understand Techniques of Artifact Wiping, Overwritten Data/Metadata Detection, and Encryption </li><li>5.7. Detect Program Packers and Footprint Minimizing Techniques</li><li>5.8. Understand Anti-forensics Countermeasures </li><li></li></ul><h4>Windows Forensics </h4><ul><li>6.1. Collect Volatile and Non-volatile Information </li><li>6.2. Perform Windows Memory and Registry Analysis </li><li>6.3. Examine the Cache, Cookie and History Recorded in Web Browsers </li><li>6.4. Examine Windows Files and Metadata </li><li>6.5. Understand ShellBags, LNK Files, and Jump Lists </li><li>6.6. Understand Text-based Logs and Windows Event Logs </li><li></li></ul><h4>Linux and Mac Forensics </h4><ul><li>7.1. Understand Volatile and Non-volatile Data in Linux </li><li>7.2. Analyze Filesystem Images Using The Sleuth Kit </li><li>7.3. Demonstrate Memory Forensics Using Volatility &amp; PhotoRec </li><li>7.4. Understand Mac Forensics </li><li></li><li></li></ul><h4>Network Forensics </h4><ul><li>8.1. Understand Network Forensics </li><li>8.2. Explain Logging Fundamentals and Network Forensic Readiness </li><li>8.3. Summarize Event Correlation Concepts </li><li>8.4. Identify Indicators of Compromise (IoCs) from Network Logs </li><li>8.5. Investigate Network Traffic </li><li>8.6. Perform Incident Detection and Examination with SIEM Tools </li><li>8.7. Monitor and Detect Wireless Network Attacks </li><li></li></ul><h4>Investigating Web Attacks </h4><ul><li>9.1. Understand Web Application Forensics </li><li>9.2. Understand Internet Information Services (IIS) Logs </li><li>9.3. Understand Apache Web Server Logs </li><li>9.4. Understand the Functionality of Intrusion Detection System (IDS) </li><li>9.5. Understand the Functionality of Web Application Firewall (WAF) </li><li>9.6. Investigate Web Attacks on Windows-based Servers </li><li>9.7. Detect and Investigate Various Attacks on Web Applications </li><li></li></ul><h4>Dark Web Forensics </h4><ul><li>10.1. Understand the Dark Web </li><li>10.2. Determine How to Identify the Traces of Tor Browser during Investigation </li><li>10.3. Perform Tor Browser Forensics </li><li></li></ul><h4>Database Forensics </h4><ul><li>11.1. Understand Database Forensics and its Importance </li><li>11.2. Determine Data Storage and Database Evidence Repositories in MSSQL Server </li><li>11.3. Collect Evidence Files on MSSQL Server </li><li>11.4. Perform MSSQL Forensics </li><li>11.5. Understand Internal Architecture of MySQL and Structure of Data Directory </li><li>11.6. Understand Information Schema and List MySQL Utilities for Performing Forensic Analysis </li><li>11.7. Perform MySQL Forensics on WordPress Web Application Database </li><li></li></ul><h4>Cloud Forensics </h4><ul><li>12.1. Understand the Basic Cloud Computing Concepts </li><li>12.2. Understand Cloud Forensics </li><li>12.3. Understand the Fundamentals of Amazon Web Services (AWS) </li><li>12.4. Determine How to Investigate Security Incidents in AWS </li><li>12.5. Understand the Fundamentals of Microsoft Azure </li><li>12.6. Determine How to Investigate Security Incidents in Azure  </li><li>12.7. Understand Forensic Methodologies for Containers and Microservices </li><li></li></ul><h4>Investigating Email Crimes </h4><ul><li>13.1. Understand Email Basics </li><li>13.2. Understand Email Crime Investigation and its Steps </li><li>13.3. U.S. Laws Against Email Crime </li><li></li></ul><h4>Malware Forensics </h4><ul><li>14.1. Define Malware and Identify the Common Techniques Attackers Use to Spread Malware </li><li>14.2. Understand Malware Forensics Fundamentals and Recognize Types of Malware Analysis </li><li>14.3. Understand and Perform Static Analysis of Malware </li><li>14.4. Analyze Suspicious Word and PDF Documents </li><li>14.5. Understand Dynamic Malware Analysis Fundamentals and Approaches </li><li>14.6. Analyze Malware Behavior on System Properties in Real-time </li><li>14.7. Analyze Malware Behavior on Network in Real-time </li><li>14.8. Describe Fileless Malware Attacks and How they Happen </li><li>14.9. Perform Fileless Malware Analysis - Emotet </li><li></li></ul><h4>Mobile Forensics </h4><ul><li>15.1. Understand the Importance of Mobile Device Forensics </li><li>15.2. Illustrate Architectural Layers and Boot Processes of Android and iOS Devices </li><li>15.3. Explain the Steps Involved in Mobile Forensics Process </li><li>15.4. Investigate Cellular Network Data </li><li>15.5. Understand SIM File System and its Data Acquisition Method </li><li>15.6. Illustrate Phone Locks and Discuss Rooting of Android and Jailbreaking of iOS Devices </li><li>15.7. Perform Logical Acquisition on Android and iOS Devices </li><li>15.8. Perform Physical Acquisition on Android and iOS Devices </li><li>15.9. Discuss Mobile Forensics Challenges and Prepare Investigation Report </li><li></li></ul><h4>IoT Forensics </h4><ul><li>16.1. Understand IoT and IoT Security Problems </li><li>16.2. Recognize Different Types of IoT Threats </li><li>16.3. Understand IoT Forensics </li><li>16.4. Perform Forensics on IoT Devices </li><li></li></ul></div>

Forensic Science

Certified Cryptocurrency Investigator Course (CCI)

Cyber Security

Certified Ethical Hacker (CEH)

Cyber Security Foundation

Ethical Hacking

EC-Council Computer Hacking Forensic Investigator (CHFI) v10.0

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for IT professionals who want to develop penetration testing skills to enable them to identify information-system vulnerabilities and effective remediation techniques for those vulnerabilities. Target students who also need to offer practical recommendations for action to properly protect information systems and their contents will derive those skills from this course.  This course is also designed for individuals who are preparing to take the CompTIA PenTest+ certification exam PT0-002, or who plan to use PenTest+ as the foundation for more advanced security certifications or career roles. Individuals seeking this certification should have three to four years of hands-on experience performing penetration tests, vulnerability assessments, and vulnerability management.</p>Overview<p>After completing this course, you will be able to plan, conduct, analyze, and report on penetration tests, including the ability to:  Plan and scope penetration tests.  Conduct passive reconnaissance. Perform non-technical tests to gather information.  Conductive active reconnaissance.  Analyze vulnerabilities.  Penetrate networks.  Exploit host-based vulnerabilities.  Test applications.  Complete post-exploit tasks.  Analyze and report pen test results.</p><p>Security remains one of the hottest topics in IT and other industries. It seems that each week brings news of some new breach of privacy or security. As organizations scramble to protect themselves and their customers, the ability to conduct penetration testing is an emerging skill set that is becoming ever more valuable to the organizations seeking protection, and ever more lucrative for those who possess these skills. In this course, you will be introduced to some general concepts and methodologies related to pen testing, and you will work your way through a simulated pen test for a fictitious company.</p></div><div id="course-pills-2"><h3>1 - Outline</h3> <ul> <li>Lesson 1: Scoping Organization/Customer Requirements</li> <li>Lesson 2: Defining the Rules of Engagement</li> <li>Lesson 3: Footprinting and Gathering Intelligence</li> <li>Lesson 4: Evaluating Human and Physical Vulnerabilities</li> <li>Lesson 5: Preparing the Vulnerability Scan</li> <li>Lesson 6: Scanning Logical Vulnerabilities</li> <li>Lesson 7: Analyzing Scanning Results</li> <li>Lesson 8: Avoiding Detection and Covering Tracks</li> <li>Lesson 9: Exploiting the LAN and Cloud</li> <li>Lesson 10: Testing Wireless Networks</li> <li>Lesson 11: Targeting Mobile Devices</li> <li>Lesson 12: Attacking Specialized Systems</li> <li>Lesson 13: Web Application-Based Attacks</li> <li>Lesson 14: Performing System Hacking</li> <li>Lesson 15: Scripting and Software Development</li> <li>Lesson 16: Leveraging the Attack: Pivot and Penetrate</li> <li>Lesson 17: Communicating During the PenTesting Process</li> <li>Lesson 18: Summarizing Report Components</li> <li>Lesson 19: Recommending Remediation</li> <li>Lesson 20: Performing Post-Report Delivery Activities</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Penetration Testing Certification (PenTest Plus) - (Exam PT0-002) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Penetration Testing Certification (PenTest Plus) - (Exam PT0-002) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Penetration Testing

CompTIA Network+

Certified Cyber Professional (CCP)

CompTIA A+

CompTIA Security+

CompTIA PenTest+ (PenTest)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam.</p>Overview<p>In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices.</p><p>CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.<br /><br />The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.  <br /><br /> The Official CompTIAÂ© Network+Â© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.</p>Prerequisites<p></p><ul><li>CompTIA A+ Certification (Exams 220-1001 and 220-1002)</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Explaining the OSI and TCP/IP Models</h3> <ul> <li>Topic A: Explain OSI Model Layers</li> <li> Topic B: Explain the TCP/IP Suite</li> </ul> <h3>2 - Explaining Properties of Network Traffic</h3> <ul> <li>Topic A: Explain Media Types and Access Methods</li> <li> Topic B: Deploy Ethernet Standards</li> <li> Topic C: Configure and Monitor Network Interfaces</li> </ul> <h3>3 - Installing and Configuring Switched Networks</h3> <ul> <li>Topic A: Install and Configure Hubs and Bridges</li> <li> Topic B: Install and Configure Switches</li> <li> Topic C: Compare and Contrast Network Topologies</li> <li> Topic D: Compare and Contrast Network Types</li> </ul> <h3>4 - Configuring IP Networks</h3> <ul> <li>Topic A: Configure IPv4 Addressing Components</li> <li> Topic B: Test IP Interfaces with Command Line Tools</li> <li> Topic C: Configure IPv4 Subnets</li> <li> Topic D: Configure Private and Public IPv4 Addressing Schemes</li> <li> Topic E: Configure IPv6 Addressing Components</li> <li> Topic F: Configure DHCP Services</li> </ul> <h3>5 - Installing and Configuring Routed Networks</h3> <ul> <li>Topic A: Explain Characteristics of Routing</li> <li> Topic B: Install and Configure Routers</li> </ul> <h3>6 - Configuring and Monitoring Ports and Protocols</h3> <ul> <li>Topic A: Explain the Uses of Ports and Protocols</li> <li> Topic B: Use Port Scanners and Protocol Analyzers</li> <li> Topic C: Explain the Use of Name Resolution Services</li> <li> Topic D: Configure DNS and IPAM Services</li> </ul> <h3>7 - Explaining Network Application and Storage Services</h3> <ul> <li>Topic A: Explain the Uses of Network Applications</li> <li> Topic B: Explain the Uses of Voice Services and Advanced Networking Devices</li> <li> Topic C: Explain the Uses of Virtualization and Network Storage Services</li> <li> Topic D: Summarize the Concepts of Cloud Services</li> </ul> <h3>8 - Monitoring and Troubleshooting Networks</h3> <ul> <li>Topic A: Monitor Network Interfaces and Logs</li> <li>Topic B: Explain Network Troubleshooting Methodology</li> <li>Topic C: Troubleshoot Common Network Services Issues</li> </ul> <h3>9 - Explaining Networking Attacks and Mitigations</h3> <ul> <li>Topic A: Summarize Common Networking Attacks</li> <li>Topic B: Explain the Characteristics of VLANs</li> <li>Topic C: Explain the Characteristics of NAT and Port Forwarding</li> </ul> <h3>10 - Installing and Configuring Security Devices</h3> <ul> <li>Topic A: Install and Configure Firewalls and Proxies</li> <li>Topic B: Explain the Uses of IDS/IPS and UTM</li> </ul> <h3>11 - Explaining Authentication and Access Controls</h3> <ul> <li>Topic A: Explain Authentication Controls and Attacks</li> <li>Topic B: Explain the Uses of Authentication Protocols and Directory Services</li> <li>Topic C: Explain the Uses of Port Security and NAC</li> <li>Topic D: Implement Network Device Hardening</li> <li>Topic E: Explain Patch Management and Vulnerability Scanning Processes</li> </ul> <h3>12 - Deploying and Troubleshooting Cabling Solutions</h3> <ul> <li>Topic A: Deploy Structured Cabling Systems</li> <li>Topic B: Deploy Twisted Pair Cabling Solutions</li> <li>Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions</li> <li>Topic D: Deploy Fiber Optic Cabling Solutions</li> </ul> <h3>13 - Implementing and Troubleshooting Wireless Technologies</h3> <ul> <li>Topic A: Install and Configure Wireless Technologies</li> <li>Topic B: Troubleshoot Wireless Performance Issues</li> <li>Topic C: Secure and Troubleshoot Wireless Connectivity</li> </ul> <h3>14 - Comparing and Contrasting WAN Technologies</h3> <ul> <li>Topic A: Compare and Contrast WAN Core Service Types</li> <li>Topic B: Compare and Contrast WAN Subscriber Service Types</li> <li>Topic C: Compare and Contrast WAN Framing Service Types</li> <li>Topic D: Compae and Contrast Wireless and IoT WAN Technologies</li> </ul> <h3>15 - Using Remote Access Methods</h3> <ul> <li>Topic A: Use Remote Access VPNs</li> <li>Topic B: Use Remote Access Management Methods</li> </ul> <h3>16 - Identifying Site Policies and Best Practices</h3> <ul> <li>Topic A: Manage Networks with Documentation and Diagrams</li> <li>Topic B: Summarize the Purposes of Physical Security Devices</li> <li>Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts</li> <li>Topic D: Identify Policies and Best Practices</li> </ul></div>

Cisco Certified Entry Networking Technician (CCENT)

IT Networking Fundamentals

Computer Networking

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The target audience include, but is not limited to:</p><br /><p> </p><br /><p>Relationship managers</p><br /><p>Customer experience (CX) managers</p><br /><p>Account managers</p><br /><p>Service delivery managers</p><br /><p>Service desk managers</p><br /><p>Service Level Managers</p><br /><p>Enterprise Architects</p><br /><p>Service and Solution Architects</p><br /><p>Business Analysts</p><br /><p>Product Owners</p><br /><p>Marketing Managers</p><br /><p>Project Managers</p><br /><p>Portfolio Managers</p><br /><p>Supplier relationship Managers</p><br /><p>Vendor Managers</p><br /><p>Contract Managers</p><br /><p>Customer experience/User experience Designers</p><br /><p>Consultants</p><p></p>Overview<p></p><p>The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.</p><br /><p>Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.</p><br /><p>This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:</p><br /><p> </p><br /><p>Value propositions</p><br /><p>Fostering relationships</p><br /><p>Keeping engagement channels open</p><br /><p>Shaping demand</p><br /><p>Designing service offerings</p><br /><p>Aligning and agreeing expectations</p><br /><p>Co-creating service experiences</p><br /><p>Realizing value</p><p></p><p>This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITILÂ© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.</p></div><div id="course-pills-2"><h4>How customer journeys are designed</h4><ul><li>Understand the concept of the customer journey</li><li>Understand the ways of designing and improving customer journeys</li><li></li></ul><h4>How to target markets and stakeholders</h4><ul><li>Understand the characteristics of markets</li><li>Understand marketing activities and techniques</li><li>Know how to describe customer needs and internal and external factors that affect these</li><li>Know how to identify service providers and explain their value propositions</li><li></li></ul><h4>How to foster stakeholder relationships</h4><ul><li>Understand the concepts mutual readiness and maturity</li><li>Understand the different supplier and partner relationship types, and how these are managed</li><li>Know how to develop customer relationships</li><li>Know how to analyze customer needs</li><li>Know how to use communication and collaboration activities and techniques</li><li>Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships</li><li>Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management</li><li></li></ul><h4>How to shape demand and define service offerings</h4><ul><li>Understand methods for designing digital service experiences based on value driven, data driven and user centered service design</li><li>Understand approaches for selling and obtaining service offerings</li><li>Know how to capture, influence and manage demand and opportunities</li><li>Know how to collect, specify and prioritize requirements from a diverse range of stakeholders</li><li>Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design</li><li></li></ul><h4>How to align expectations and agree details of services</h4><ul><li>Know how to plan for value co-creation</li><li>Know how to negotiate and agree service utility, warranty and experience</li><li>Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management </li></ul><h4>How to onboard and offboard customers and users</h4><ul><li>Understand key transition, onboarding and offboarding activities</li><li>Understand the ways of relating with users and fostering user relationships</li><li>Understand how users are authorized and entitled to services</li><li>Understand different approaches to mutual elevation of customer, user and service provider capabilities</li><li>Know how to prepare onboarding and offboarding plans</li><li>Know how to develop user engagement and delivery channels</li><li>Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services</li><li>Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement</li></ul><h4>How to act together to ensure continual value co-creation</h4><ul><li>Understand how users can request services</li><li>Understand methods for triaging of user requests</li><li>Understand the concept of user communities</li><li>Understand methods for encouraging and managing customer and user feedback</li><li>Know how to foster a service mindset (attitude, behavior and culture)</li><li>Know how to use different approaches to provision of user services</li><li>Know how to seize and deal with customer and user ?moments of truth?</li><li>Know how the ?Service request management? practice can be applied to enable and contribute to service usage</li></ul><h4>How to realize and validate service value</h4><ul><li>Understand methods for measuring service usage and customer and user experience and satisfaction</li><li>Understand charging mechanisms</li><li>Know how to assess service value realization</li><li>Know how to prepare to evaluate and improve the customer journey</li><li>Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization</li><li>ITILÂ© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure LibraryÂ© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Service Design Courses (SDC)

Certified Manager of Quality

Professional Scrum Master (PSM)

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is intended for IT professionals who are experienced in general Windows Server and Windows Client administration. Students should have a foundational knowledge of Windows PowerShell, which they can obtain by taking course 10961C: Automating Administration with Windows PowerShell. In addition, this course provides scripting guidance for Microsoft Azure administrators and developers who support development environments and deployment processes.</p>Overview<p>After completing this course, you will be able to:<br />Create advanced functions.<br />Use Microsoft .NET Framework and REST API in Windows PowerShell.<br />Handle script errors.<br />Use XML, JSON, and custom formatted data.<br />Manage Microsoft Azure resources<br />Analyze and debug scripts<br />Understand Windows PowerShell workflow.</p><p>This course teaches students how to automate administrative tasks using PowerShell. Students will learn crucial scripting skills such as creating advanced functions, writing controller scripts, and handling script errors. Candidates will learn how to use PowerShell when working with Microsoft Azure, SQL Server, Active Directory, IIS, Windows PowerShell Workflow, .NET resources, the REST API and XML, CSV &amp; JSON formatted data files.This course replaces retired Microsoft course 10962.</p></div><div id="course-pills-2"><h4>Module 1: Creating advanced functions</h4><ul><li>Lesson 1: Converting a command into an advanced function</li><li>Lesson 2: Creating a script module</li><li>Lesson 3: Defining parameter attributes and input validation</li><li>Lesson 4: Writing functions that accept pipeline input</li><li>Lesson 5: Producing complex pipeline output</li><li>Lesson 6: Using comment-based Help</li><li>Lesson 7: Using Whatif and Confirm parameters</li></ul><h4>Module 2: Using Microsoft .NET Framework and REST API in Windows PowerShell</h4><ul><li>Lesson 1: Using .NET Framework in PowerShell</li><li>Lesson 2: Using REST API in PowerShell</li></ul><h4>Module 3: Writing controller scripts</h4><ul><li>Lesson 1: Understanding controller scripts</li><li>Lesson 2: Writing controller scripts with a user interface</li><li>Lesson 3: Writing controller scripts that create reports</li></ul><h4>Module 4: Handling script errors</h4><ul><li>Lesson 1: Understanding error handling</li><li>Lesson 2: Handling errors in a script</li></ul><h4>Module 5: Using XML, JSON, and custom-formatted data</h4><ul><li>Lesson 1: Working with XML formatted data</li><li>Lesson 2: Working with JSON formatted data</li><li>Lesson 3: Working with custom-formatted data</li></ul><h4>Module 6: Enhancing server management with Desired State Configuration and Just Enough Administration</h4><ul><li>Lesson 1: Implementing Desired State Configuration</li><li>Lesson 2: Implementing Just Enough Administration</li></ul><h4>Module 7: Analyzing and debugging scripts</h4><ul><li>Lesson 1: Debugging in Windows PowerShell</li><li>Lesson 2: Analyzing and debugging an existing script</li></ul><h4>Module 8: Understanding Windows PowerShell Workflow</h4><ul><li>Lesson 1: Understanding Windows PowerShell Workflows</li><li>Lesson 2: Running Windows PowerShell Workflows</li></ul></div>

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