Name: Customer Facing Skills
Price: 1500 GBP
Availability: InStock

dandelion organisation ltd.

London

Founded in 2018, the Dandelion Organisation Ltd is a dynamic Personal and Leadership Development company. We believe that every person has incredible potential and a opportunity to build a highly enriched and fulfilling life. It’s our mission to help individuals to find their voice, value and purpose. Not only do we help individuals discover but we also help them determine how to align themselves accordingly to successfully achieve this. This often helps to increase their performance in whatever they are engaged in. It also enhances their wellbeing as they learn the management and leadership skills needed. Through our personal and leadership development programmes, individuals learn how to manage themselves effectively so they are able to harmonise their present responsibilities with future aspirations based on clearly defined visions and goals. This work and support helps to create greater peace, happiness and wellbeing in individuals, organisations and society. We work with: Schools and their incredible students; particularly those from under represented groups as well as those from disadvantaged backgrounds, such as our founders, to help bridge the gap between where they are and where they want to be personally, academically and beyond.

puffin pottery

Otley –

We are a paint your own pottery studio in the heart of Otley. We have hundreds of pottery designs to choose from at a range of prices to suit every pocket. We have no studio fees or hidden charges & the price you see is the price you pay. After you have painted your pottery we will glaze it in our onsite kiln and it will be ready to collect in a week. We have a spacious, accessible studio & serve hot & cold drinks, cakes, sweets and snacks. Friendly staff are always on hand to give help and advice on how to gain the best results with your painting. Puffin Pottery is child friendly and buggy accessible plus we have baby changing facilities too. Booking is advised, please contact by phone 01943 465731 or email to reserve your place. We also offer a huge range of activities & events: Birthday Parties Baby Showers Arts & Craft Workshops 3D Castings Child Hand & Feet prints Silver Jewellery of child prints Foam clay Afternoon tea and pottery painting afternoons Ladies’ nights Private evenings (get a group of 8 friends together, minimum £10 per head spend & hire the studio) Group bookings (Cubs, Brownies, Charity groups etc) Nursery visits Pre-school events After school crafts

leeds sanctuary

Leeds

Leeds Sanctuary is a network of communities in Leeds City Centre, that each begin with encounter and embody sanctuary and justice, through which individuals and the city flourish in the ways of God’s Kingdom. You can read more about those core values here. We create spaces and resources on and offline for people to connect more deeply with themselves, one another and important issues of social justice. We are exploring craftivism, meditation, mindfulness, climate change, wellbeing, Christian spirituality and much more. We create free mindfulness, meditation and craftivist resources, which are available on our blog. We also run in person events on these themes as well as wellbeing sessions for different groups. If you are interested in learning more about any of this, contact us here. We work in partnership with many organisations and are always looking for new ways of connecting. We are a Christian project for people of all faiths and none run by the Yorkshire West Methodist District. We are building on a strong history of Methodism in Leeds City Centre.

yorkshire dales

Bingley

The Yorkshire Dales Centre was established in October 1975 at the Yorkshire Centres, West & North Groups AGM at the Winter Gardens Ilkley. The Yorkshire Dales Centre was fully formed from 1st January 1976 with a chairman Mr Roy Knowles. In January 1976 the first YDC brochure was produced in the style of a “cheque book”. The first rally 13-15 February 1976 and had a valentines theme, it was held at Old Bilton with a rally fee of £1.30p . On the 26-28th March 1976 the centre held its christening & dedication rally at Pool Bank (Chevin Park). September 1978 the first YDC organised Three Peaks Walk took place that grew & grew until some 120 walkers registered to take part, with a briefing Saturday morning at 7.30am. In 1984 at the AGM there were 262 voting members present and 1985 272 which included 28 Teenagers. April 1982 the centre hosted its 500th rally at Ripley Castle. April 1987 the centre hosted its 1000th rally at Bolton Abbey (rather wet venue). July 1996 21st year Thorp Perrow. July 2000 silver jubilee & millennium rally at Woodhouse Grove School Appley bridge. July 2005 30th year celebration rally Pateley Bridge. April 2009 2500th rally at Harewood House. April 2015 40th year celebration at Harewood House. We are currently starting to look for a venue so we can begin preparations for our 50th Birthday in 2025.

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thinking big community interest company

London

We are a group of individuals from different backgrounds and with a broad range of experiences. Collectively we have worked in and with statutory services, private business, charitable and voluntary organisations, and across many sectors including health and social care, education, heritage and industry. Each Director brings a rich array of knowledge and perspectives and we are bound by our common interest in building a fairer society. We like to be creative and to seek the involvement of others in generating new ideas, both to overcome existing challenges and in Thinking BIG about new ways to improve experiences and outcomes. After a number of years of talking about ideas, we decided it was time to take action. We looked at different models for forming a charitable, not-for-profit organisation, and took advice from some who had gone before us in this sector. As a result, we formed Thinking BIG as a Community Interest Company, dedicated to engaging in training, and projects with individuals, groups and organisations, in pursuit of the overarching aim - to promote social inclusion, opportunity and wellbeing, by making a positive difference to services and people's lives through meaningful training and community engagement. There are no share holders, no dividends and no spurious expenses. Any funds raised are put entirely into the running of projects for the benefit of the community. As for the name, we asked the people we work with what words they thought captured what we do. We want people to Think BIG when considering new projects and activities, not to be limited by what is already out there. A little imagination and passion goes a long way, and we're on an exciting journey. We have experience of achieving outstanding outcomes, both with organisations, and with individuals. Our training is designed, delivered, evaluated and quality assured, with organisations benefiting from improved employee ability, confidence, performance and wellbeing. Our community projects have made a positive difference to people's lives, and include collaborations with The National Lottery Community Fund, the Police and Crime Commissioners for West and South Yorkshire and their Violence Reduction Units, Menston Parish Council, Bradford Metropolitan District Council, Kirklees Council, Barnsley Metropolitan Borough Council, and Yorkshire Mentoring. Our Story Our aim is to promote social inclusion, opportunity and wellbeing by Thinking BIG. To achieve this, our vision is to facilitate positive experiences, progress and sustainable outcomes; empowering people through education, training, skills-building and having a collective voice in shaping future services and lives. Much of our work is with individuals and groups who face barriers to inclusion, opportunity and/or wellbeing, and others who can support these very people. Children and adults can be vulnerable or disadvantaged by many factors including disabilities, ill-health, poverty, abuse, isolation, marginalisation or being in care. They can also find it difficult to keep themselves and others healthy and safe, or to access opportunities, services or employment, as a result of missing out on appropriate education, training or support. We can help to achieve goals and aspirations which improve lives. Others who support vulnerable people include families, friends, carers, schools, and involved or potentially supportive professionals, volunteers and services. These people can also face challenges which need to be recognised and addressed and they can be empowered in their roles through dedicated support and training. By choosing to use our training services for their teams, organisations can benefit from outstanding workforce development whilst simultaneously supporting their communities, as money raised is invested back into meaningful activities and projects

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remember the 400 uk

Bradford

Remember The 400 Foundation is a non-profit corporation. We are a global organization, in the US, UK, and Canada, that aims to bring together individuals and like-minded organizations. We are dedicated to positively impacting efforts to heal the racial divide on a regional and international level... e Mission: Remember the 400’s mission is to empower our youth to tell the true story of the atrocities of Black Lives and our contributions globally; and to affect positive change in economic, equality and social justice where the descendants of the children of slavery reside today. Vision Our vision is that of an equitable society. One that fosters awareness and understanding amongst all racial/ethnic groups; and one that can provide the descendants of the Children of Slavery with the necessary tools, support, and foundation needed not only to thrive but to begin the process of healing the racial divide. Values Our obligation is to celebrate the achievements of the Children of Slavery and their descendants while setting the stage to move forward and towards racial tolerance and reconciliation by upholding the following values: Education: to bring about awareness of the identity, atrocities, and contributions of the Children of Slavery. Commitment: to healing the racial divide by cultivating economic empowerment, respect of families and personal integrity. Service to Others: lead, partner, or participate with community organizers, programs or events that serve to enhance the experience of our youth and promote equality and social justice. Leadership: inspiring the vision and setting the direction forward. Citizenship: fostering the precepts of respect and the rights and privileges of all cultures within society.

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garforth academy

Leeds

Garforth Academy mainly serves the community of Garforth with some pupils travelling further to school from communities such as Micklefield, Kippax, Colton, Whitkirk, Swillington, Aberford and Crossgates. Whilst the majority of pupils live within walking distance we do have a broad intake of primary schools with current year 7 pupils coming from 27 primary schools. The Key Stage 2 APS on entry is broadly in line with national average but some year groups are slightly below national average on entry. The academy is larger than average, and has around 300 pupils per year group in Key Stages Three and Four with a large 6th form in excess of 400 pupils. We serve a diverse community and whilst a large proportion of pupils come from affluent backgrounds, some pupils live in areas containing pockets of deprivation, characterised by high unemployment, an inadequate employment base, low average income levels, poor physical and mental health and a degraded urban environment. It is therefore important that our curriculum meets needs the needs of all learners from a wide range of backgrounds. The proportion of disadvantaged pupils is below the national average (16% v 29%) as is the number currently in receipt of Free School Meals (7% v 12%). Pupils within the academy are mainly White British, with only 2.7% of pupils having EAL. The number of pupils with an EHCP is 1.3%, and a small number of pupils requiring behavioural and emotional support attend The Elland Academy in Leeds, which is a registered Alternative Provision within Delta Academies Trust. We serve our local community and work closely with partners to plan a set of learning experiences that meet the needs of our pupils. In addition, we use local, national and international labour market intelligence to plan courses to best prepare our young people for life beyond school. We have the highest standards and expectations for all pupils and we strive to provide a curriculum that respects the needs of all pupils as well as one that encourages young people to seek continuous development and improvement.

mtm educational consultancy

London

For more than 35 years, MTM Consulting has supported schools (state and independent), universities and other education providers to remain in business and to develop and thrive, whatever the economic climate. We are all about providing solid data, insightful analysis and clear recommendations to enable organisations to plan for future stability and success and to uphold their responsibilities to parents who entrust them with their children’s education. In fact, we’ve worked with more than 500 schools and researched more than 250,000 parents. Our feasibility studies, supply and demand analyses and stakeholder research projects are all designed to help school business leaders to understand the potential of their organisation’s market, where they stand against their competitors, what the market wants and what it does not want. MTM equips education decision-makers with the information and insight they need to make the right choices for the future of their organisations. Education business expertise MTM’s team are all education business specialists with many years of experience. We understand the challenges and opportunities of the education sector and we want to use our expertise to help schools and other education providers to find the right course and achieve success. We are friendly and approachable We want to help We enjoy designing bespoke market research, marketing and business strategies to meet individual clients’ specific needs We encourage questions We communicate throughout We present or report on our findings and recommendations in a way that best suits each client We love to provide all the detail our clients need We follow up to see if we can help further We keep in touch Meet MTM’s expert team… Evidence-based decision-making MTM Consulting’s support of its education clients is based on facts, expertise and experience. Our market research projects focus on providing the data and information required to make crucial decisions on resourcing and activities to: improve recruitment and increase the school roll minimise student attrition and improve retention and raise the organisation’s profile in its target market and the education sector in order to attract families, teaching and non-teaching staff, leaders and governors who will bring their skills and work as a team to ensure the organisation’s future success MTM uses UK-wide demographic information and a combination of qualitative and quantitative research methods to acquire exactly the data required to inform clients of the realities of their organisation’s situation. Of course, we don’t expect our education clients to be experts in market research themselves – through a series of friendly, collaborative discussions our team members are able to work with clients to ascertain the information that would be of greatest benefit to them in their decision-making. We ensure that the pricing of our products is transparent, and realistic in relation to education organisations’ budgets. In fact, we have recently revisited our offer in order to break down projects into distinct elements to improve affordability, particularly with smaller organisations in mind. We also offer subscription packages and the opportunity to spread payments over time. MTM’s suite of market research projects is infinitely customisable to suit the needs of individual clients and can be combined to create a totally bespoke market research project designed to meet clients’ needs exactly. Real-world insight, analysis and recommendations for success MTM is a long-established education market research company, which has a true understanding – built over three decades – of education, coupled with unparalleled skills and experience to support education business leaders to make the decisions that will lead their organisations to be steadfast and successful in the long-term, for the benefit of their stakeholders, staff and students. Our researchers have at their fingertips many years’ worth of sector- and country-wide data and are adept at using this to benchmark our clients’ performance. This helps business leaders to develop a real understanding of their organisation’s position and to see ‘the bigger picture’ and the potential in their market. Sometimes it is not just about what the data shows, but what it doesn’t show – our experts are able to draw attention to the gaps in an education organisation’s performance that can be crucial when making decisions on areas of future development. MTM works with a team of business professionals, all with proven track records in their fields, who work with our clients to maximise the opportunities revealed by market research and analysis. Business, marketing and international expertise is on offer to ensure that the client is able to develop a practical action plan – and a set of key performance indicators that will allow it to be assessed and scrutinised – as the organisation heads towards achieving its objectives. Our business professionals are collaborative team-workers, but they also have the strength and experience to draw our clients’ attention to areas of weakness and aims that are unachievable. We know that facing up to realities makes for a healthier business in the long term and ensures that funds and resources are focused on attainable goals. Supporting education It is our great pleasure to see our education clients succeed. There can be no better business to be in than education, and MTM is a staunch supporter of parents’ right to choose the environment in which their children are taught – state or independent, small or large… We work with education providers of all kinds and we are firm believers in the importance of a breadth of offering to suit all families. Early Years: MTM’s Feasibility Studies provide vital market information to schools and groups considering opening a new nursery or re-shaping their existing provision. Independent schools: MTM’s market research, business and marketing strategy projects are designed to help schools to be successful and sustainable in the long-term so that they are able to offer their pupils the education they deserve for the duration of their school careers State schools: MTM offers great insights into pupil and parent satisfaction and staff wellbeing to help schools to engage with the school community and ensure that educational resources are being maximised. School groups: MTM is able to advise groups (independent and state academies) on the potential success of new acquisitions and to help streamline the business of education for efficiency and to ensure maximum resources are available for education. Higher education: universities and higher education providers turn to MTM to help them to understand the opinions of their students on the quality of education they are receiving and the potential effect on their next steps in education and employment. Long-standing relationships with education clients We maintain very strong relationships with our clients, many of whom we have worked with on a regular basis for decades. To see real examples of MTM projects, please read a selection of our case studies. Over the past three decades, MTM has worked with big and small names in independent and state education, early years providers, higher education providers and education suppliers and investors. Rather than engaging MTM as a supplier, we like to think we are part of the team, offering information, skills and experience to support education organisations to maximise their business potential and provide a secure learning experience for their students well into the future. Communication with our clients is on-going and we constantly ask which aspects of our service they have most appreciated, and which could be developed. We act on our clients’ feedback and hone our products and services to make sure that they offer our clients exactly what they need.

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education house leeds

Leeds

WELCOME TO EDUCATION HOUSE LEEDS Education House Leeds is an independent training provider based in the United Kingdom that serves learners from both Britain and beyond. We were established in Leeds, West Yorkshire in 2014 with the singular mission to provide individuals with the critical skills that they needed to advance themselves in their career, or to affirm their status here within the United Kingdom. In short, we train you for success. When you work with Education House Leeds, you get a unique, life-changing experience that’s also great value for money. We continuously strive to both widen the scope of our qualification offerings, and deliver on real value that helps our learners achieve their aspirations and raise themselves up to where they want to be. How do we deliver on our mission? We differentiate ourselves in three key ways, namely: We provide a “hands-on” experiential learning approach. We strive for greater recognition from the UK’s top accreditation groups. We offer career-boosting courses in a number of areas, including preparation for some of the UK’s most fundamental and important tests. Hands-On Learning Education House Leeds has built its reputation by using a system of active, inspiring and experiential learning methods to help people gain the essential qualifications they need in a variety of fields. We challenge and inspire learners from all over the world to raise themselves up and reach new heights, which they can easily do thanks to our growing list of accreditations and courses we offer. Growing Recognition Education House Leeds is increasingly recognised as a centre of learning excellence. In recent years, we have gained valuable accreditations from some of the country’s most dynamic and rigorous awarding organisations:

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qui with trish

Sicklinghall

The approach I take within my work comes from my own life experiences, extensive training and research, my interest in fellow human beings and a deep longing to share with others my knowledge of self-development, spirituality and natural healing. I graduated in Biology at Durham University in the 1980s and I entered the workplace at the Science Museum in London. Science and particularly the Medical Sciences were my first loves, however a taste of the stress and pressure of city life, led me to take off on a travelling adventure and find out what it was I really wished for out of life. Whilst living and working in South East Asia I gravitated towards Buddhism and the Ayurvedic approach to wellness and health. I took a course in 'Chakra Consciousness' in India where I qualified as a teacher. This changed my whole outlook and meditation/natural healing became part of my life and it stuck. On returning to the UK, two children later, and having decided to completely switch career, I worked in a Natural Health business whilst further training in Stress Therapy, Holistic Massage, Acupressure and Reiki Healing. I opened my first 'Holistic Wellbeing' clinic in Wetherby in 2006 and then 'Qui Wellbeing' in Sicklinghall and I have now worked 1:1 with a wide range of clients. In 2017 I qualified as a Mindfulness Association teacher and UK registered with the British Association of Mindfulness Based Approaches following the UK good practice guidelines. In 2019 I qualified as a Compassion Based Living Teacher with the Mindfulness Association. In recent years I have delivered Mindfulness based interventions to recovering addicts (5-ways academy in Leeds), vulnerable adults (Harrogate Homeless Project), leaders working with vulnerable adults, stressed city workers (NHS digital Leeds), sixth formers (Harrogate Grammar school) and I am currently working with University of Leeds on research funded by the Medical Research Council into approaches to mental health in adolescents. Recently I recorded a professionally produced audio version of the MBLC course for the Mindfulness Association. I continue to deliver to private clients and groups at the Acorn Wellness Retreat and at Carlshead Business Centre. I am now very happily part of the Kagyu sangha of Tibetan Buddhism and practice at Samye Dzong, Samye Ling and with Mindsprings. I regularly attend immersive retreats. I combine my multi-disciplinary skills, my extensive client-based experience and my deep belief in the power of Mindfulness to create a unique and considered approach to personal wellness and natural health. Communicating through social media, magazine articles and blogs keeps me abreast of new developments and research into my diverse areas of interest. Other than that, I am committed to be happy and compassionate in my work, with my family, with the people I meet and the world around me. I am very grateful to my many guides and influences. Thank you for taking the time to read my story. Namaste

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