1129 Courses in Birmingham

The aim of this course is to provide the learner with an understanding of all aspects of this process including the effective planning, development, implementation and review of the care process and the effective management of issues to ensure that the care received is individualised and effectively meets the persons needs and requirements.

The Internet of Things (IoT) promises a wide range of benefits for industry, energy and utility companies, municipalities, healthcare, and consumers. Data can be collected in extraordinary volume and detail regarding almost anything worth measuring, such as public health and safety, the environment, industrial and agricultural production, energy, and utilities.

This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.

Do you want to know what beer is and how it should be correctly stored? This course is aimed at anyone who wishes to ensure that beer is consistently served in the best condition and ensuring hygiene and a safe environment is maintained. Come to Knight Training to train with us and receive your ABCQ course! Call us on 0330 999 3199 to find more!

The Manifesting Tapping Technique – The clean manifesting technique that helps you make your dreams come true

You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.