Name: Managing and Leading in a Cross-Cultural Environment (£1450 total for this 2-day course for a group of 5-15 Managers/Leaders)
Price: 1450 GBP
Availability: InStock

Redhill

<h3><b>ZigBee  training course description</b></h3>
        <p> A hands on course covering the entire ZigBee protocol stack. ZigBee operation, primitives and frame formats are covered in detail using software tools to test and analyse ZigBee commands and demonstrate how these affect the 802.15.4 MAC. Analysers are used to decode packet formats.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Describe the ZigBee architecture and applications.</li><br />
						<li>Explain the workings of ZigBee protocol stack including the 802.15.4, NWK, APS and ZDO sub layers.</li>
					<li>Describe in detail the ZigBee primitives and how they are used to pass data; make networks; join networks and repair networks.</li>
					<li>Secure ZigBee networks. </li>
                  </ul>
        <h5>
        <b>ZigBee training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Technical staff requiring grounding in ZigBee including application engineers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>
                RF fundamentals.</p>
              
							<li><b>Duration</b></li>
							
              <p>2 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>ZigBee training course contents</b></h3>
      <ul>
				<li>Wireless data overview</li><p>
What is 802.15.4 and ZigBee? WLAN, WPAN,
Bluetooth vs. ZigBee. Markets. Applications and
architecture. ZigBee demonstration.
				</p><li>ZigBee Standards and technology</li><p>
The 7-layer model, IEEE WPAN standards
overview, 802.15.4 &amp; ZigBee, ZigBee alliance.
</p><li>ZigBee Protocol stack</li><p>
The ZigBee 5 layer model, The network (NWK)
sub layer, Application support sub layer (APS), the
ZigBee Device Object (ZDO).
</p><li>802.15.4 Radio</li><p>
Frequencies, modulation, power, DSSS,
BPSK/ O-QPSK, channels, symbols, chips and bit
rate.
</p><li>802.15.4 PHY</li><p>
PHY data transfer primitives. The PHY packet.
PHY PIB management.
</p><li>802.15.4 MAC layer</li><p>
The MAC layer overview, CSMA/CA, addresses,
frame types, super frames, MAC layer: Data, Data
control, Scan and join, PAN maintenance, MAC
PIB. <br /><span>Hands on</span> 802.15.4 frame analysis.
</p><li>ZigBee Topologies</li><p>
Point to point topology, star topology, cluster tree,
wired integration. <br /><span>Hands on</span> Building a ZigBee
network.
</p><li>ZigBee frame formats</li><p>
General frame format, data frames, command
frames. <br /><span>Hands on</span> Analysing ZigBee frames.
</p><li>ZigBee NWK</li><p>
NWK data primitives: Request. Confirm.
Indication. NWK management primitives: Network
discovery, network formation. Permit joining. Start
router. Join. Direct join. Leave. Reset. Sync. NWK
database management. <br /><span>Hands on</span> NWK analysis
</p><li>ZigBee APS</li><p>
Address mapping, matching devices, binding
devices, binding tables. <br /><span>Hands on</span> APS analysis.
</p><li>ZigBee ZDO</li><p>
Device roles, binding requests, initiating and
responding, device discovery, service discovery,
network management. ZDO Endpoint 0.
</p><li>ZigBee Security</li><p>
Security issues, security modes, MAC security,
NWK security, APS security.
</p><li>Applications</li><p>
Writing ZigBee applications, application profiles,
End points, Endpoint addressing, clusters of
attributes, broadcasts. <br /><span>Hands on</span> Sample ZigBee
application. </p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Essential ZigBee for engineers

General Admission

<h3><b>LTE Architecture and Protocols course description</b></h3>
      <p> This course provides a comprehensive tour of the LTE
architecture along with services provided and the
protocols used.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
			
                  <li>Describe the overall architecture of LTE.</li>
																				<li>Explain the information flows through LTE.</li>
                    <li>Describe the LTE security.</li>
                    <li>Describe LTE mobility management.</li> 
                    <li>Recognise the next steps for LTE.</li>
                  </ul>
        <h5>
        <b>LTE Architecture and Protocols course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with LTE.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Mobile communications demystified
							</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>LTE Architecture and Protocols course contents</b></h3>
      <ul>
				<li>Introduction </li><p>
History, LTE key features. The 4G ITU process. The LTE 3GPP specifications. Specifications.

</p><li>System Architecture </li><p>
LTE hardware architecture. UE architecture and capabilities. E-UTRAN and eNB. EPC, MME functions, SGW, PGW and PCRF. System interfaces and protocol stacks. Example information flows. Dedicated and default bearers. EMM, ECM, RRC state diagrams.

</p><li>Radio transmission and reception </li><p>
OFDMA, SC-FDMA, MIMO antennas. Air interface protocol stack. Logical, transport and physical channels. Frame and slot structure, the resource grid. Resource element mapping of the physical channels and signals. Cell acquisition, data transmission and random access. MAC, RLC, PDCP protocols. LTE spectrum allocation.

</p><li>Power-on procedures </li><p>
Network and cell selection. RRC connection establishment. Attach procedure, including IP address allocation and default bearer activation. LTE detach procedure.

</p><li>Security in LTE networks </li><p>
LTE security features, identity confidentiality, ciphering and integrity protection. Architecture of network access security in LTE. Secure key hierarchy. Authentication and key agreement procedure. Security mode command procedure. Network domain security architecture. Security associations using IKE and IPSec.

</p><li>Mobility management </li><p>
RRC_IDLE, RRC_CONNECTED. Cell reselection, tracking area updates. Measurement reporting. X2 and S1 based handovers. Interoperation with UMTS, GSM and non-3GPP technologies such as cdma2000.

</p><li>QoS, policy control and charging </li><p>
QoS in LTE, EPS bearers, service data flows and packet flows. The architecture and signalling procedures for policy and charging control. Data transport using GPRS, differentiated services and MPLS. Offline and online charging in LTE.

</p><li>Delivery of voice and text messages over LTE </li><p>
Difficulties and solutions for Voice over LTE. Architecture and call setup procedures for circuit switched fallback. Architecture, protocols and call setup procedures in IP multimedia subsystem.

</p><li>Enhancements in release 9 </li><p>
LTE location services. Multimedia broadcast / multicast service and MBSFN. Cell selection, commercial mobile alert service.

</p><li>LTE Advanced and release 10 </li><p>
Impact of carrier aggregation on LTE air interface. Enhanced MIMO processing on uplink and downlink. Relaying. Release 11 and beyond.

</p><li>OAM and self organising networks </li><p>
Operation, administration, maintenance and provisioning for LTE. Self-configuration of base station parameters. Fractional frequency re-use, inter-cell interference co-ordination. Self-optimisation of base station procedures. Self-healing to detect and recover from faults.</p>
      </ul>

LTE Architecture and Protocols

<h3><b>MEF Carrier Ethernet training course description</b></h3>
        <p>The course progresses from a overview of the Carrier
Ethernet service and how it works onto looking at the
concepts in depth. Service attributes and management
follow with the course finishing with studies of practical
Carrier Ethernet.



</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
                       <li>Discuss and understand key Carrier Ethernet Concepts.</li>
						<li>Understand tasks related to designing, deploying and maintaining a Carrier Ethernet network.</li>
						<li>Offer effective solutions to implementing a Carrier Ethernet enterprise network given available customer resources and requirements.</li>
						<li>Carry out informed discussions using industry Carrier Ethernet 'vocabulary.</li>
						<li>Pass the MEF CECP 2.0 professional accreditation exam.</li>
               	  </ul>
        <h5>
        <b>MEF Carrier Ethernet training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone working with Carrier Ethernet</p>
              
							<li><b>Prerequisites:</b></li>
							
							<p>The course attendees need to be conversant with data networks, as well as Ethernet and IP technologies.</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>MEF Carrier Ethernet training course contents</b></h3>
      <ul>
				
<li><span>
	Section One: Introduction to Carrier Ethernet</span></li>
				<li>Introduction to Carrier Ethernet:</li><p>
What is Carrier
Ethernet? Evolution, advantages, The MEF, MEF
specifications; UNI, EVC, OVC, EPL/EVPL, EP-LAN/
EVP-LAN, EP-Tree/EVP-Tree, etc, overview.
</p><li>How Carrier Ethernet Works:</li><p> Service Frame Handling.
Carrier Ethernet at Customer Premises, metro and core.
Carrier Ethernet Workings, UNI attributes, Service
Attributes (EVC and EVC per UNI attributes), Bandwidth
Profiles, service multiplexing, L2 protocol processing;
Carrier Ethernet equipment, CPE, aggregation and
homing nodes, core equipment; management systems.
</p><li>The Setting Up of a Carrier Ethernet Service:</li><p> Step 1:<br />
Choose service type, EPL/EVPL, EP-LAN/EVP-LAN, EPTree/EVP-Tree, EVLine...; <br />Step 2:<br /> CPE tasks, UNI-C
tasks (UNI attributes, service attributes (EVC and EVC
per UNI) and bandwidth profiles), UNI-N tasks (L2
protocol handling).<br />Step 3:<br /> Non-CPE tasks, Access,
metro and core connections set up.
				</p><li><span>Section Two: Carrier Ethernet Concepts in depth</span></li>
				<li>Carrier Ethernet Definitions in Depth:</li><p> UNI, UNI I &amp; II,
UNI-N and UNI-C, etc.; NNI/ENNI; EVC; OVC, OVC type
(P2P, M2M, Rooted MP), OVC end point (root, leaf,
trunk), OVC end point map, OVC end point bundling;
Service types in detail, EPL/EVPL, EP-LAN/EVP-LAN,
EP-Tree/EVP-Tree, EVLine, Access EPL, Access EVPL .
</p><li>Carrier Ethernet Service Frame Handling:</li><p> Unicast,
multicast and broadcast frame delivery, Tagged,
untagged and priority; Tagging, C and S-Tags, 802.3,
802.1d, 802.1q, 802.1ad, 802.1ah evolution, VLAN ID
translation/preservation. CoS preservation.
</p><li>Other Key Carrier Ethernet Concepts:</li><p> MTU, MTU at
UNI, MTU at ENNI; Physical Layer Attributes, FE, GbE
and 10GbE, Service Multiplexing and Bundling Concept
and detail, rules and implications; Hairpin Switching
</p><li>Managing Bandwidth in a Carrier Ethernet Network:</li><p>
Token Bucket Algorithm, EIR, CIR, CBS, EBS, Coupling
Flag; Frame Colors, recoloring, Color Awareness
attribute, Color Forwarding; Bandwidth Profiles, rules and
concepts. MEF CoS identifiers, DEI bit (in S-Tag), PCP
bit (in C-Tag or S-Tag), or DSCP (in IP header), Multiflow bandwidth concepts; CoS Label/Color Identification.
				</p><li><span>Section Three: Carrier Ethernet Service Attributes</span></li><p>
				<b>Overview:</b> Carrier Ethernet 2.0; Blueprint C<br />
				<b>Service Attributes:</b> Per UNI, Physical interfaces,
Frame format, Ingress/egress Bandwidth Profiles, CEVLAN ID/EVC Map, UNI protection. EVC per UNI,
Ingress/egress Bandwidth Profiles, etc.; Per EVC, CEVLAN ID Preservation, CoS ID Preservation,
Relationship between SLA and SLP, Class of Service,
etc. OVC, ENNI, OVC End Point per UNI and OVC End
Point per ENNI, Ingress/egress bandwidth profiles, etc.
				</p><li><span>Section Four: Managing Carrier Ethernet Networks</span></li>
				<b>Overview:</b> MEF Service Lifecycle.<br />
				<b>Carrier Ethernet maintenance:</b> Port, Link &amp; NE failure,
Service Protection Technologies, Fault Identification
and Recovery, LAG, Active/Standby EVC, Single EVC
				with transport protection, G.8031, G.8032, MPLS FRR.
				<p></p><li>
SOAMs:</li> Connectivity fault management, connectivity
Monitoring, Loopback, Linktrace; Performance
Management, Frame Delay, Inter Frame Delay
Variation, Availability, Frame Loss Ratio, Resiliency,
HLI, DMM, DMR, SLM, SLR; Key Concepts, Single vs
dual ended, ordered UNI pair calculations.
				<p></p><li>LOAMs:</li><p> Link discovery, link monitoring, etc.</p>
				<li>Terminology and Concepts:</li><p> MEG levels, MIPs.</p>
				<li><span>Section Five: Practical Carrier Ethernet</span></li>
				<b>Carrier Ethernet Transport Technologies:</b><br /><b>Layer 1:</b>
				SDH. <br /><b>Layer 2:</b> Bridging, provider bridging, PBB, PBBTE. <br /><b>Layer 2.5:</b> MPLS VPWS, MPLS VPLS, MPLS-TP.<br /><br />
<li>Carrier Ethernet Access Technologies:</li><p> fiber, SDH,
active fiber, PON, GPON, 10G PON, OTN, WDM;
				copper, PDH, G-SDSL, 10Pass-TS, HFC; packet radio.</p><li>
Optimising mobile backhaul with Carrier Ethernet</li><p>
Key challenges solutions: Market pressure, LTE
evolution, elements and architecture (RAN BS, NC,
GWIF.), synchronization, bandwidth management.
</p><li>Circuit Emulation over Ethernet:</li><p> Purpose, needs and
applications. Synchronization: Phased, ToD, External
Reference source, SynchE ,NTP, IEEE-1588 v2/ PTP,
ACR; MEF Service Definitions for emulated circuits.
</p><li>Applying what you know:</li><p> Practical examples and
scenarios, Carrier Ethernet solutions; Practice
Scenarios, Given a scenario, determine appropriate
Ethernet services

</p>

      </ul>

MEF Carrier Ethernet 2.0 Certification

<h3>Networks demystified training course description</h3> 
				<p>A concise overview course covering all aspects of networking with particular emphasis of use of the 7 layer model as a framework for discussing and learning new network terms enabling delegates to recognise the main buzzwords used in the industry.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Use the 7 layer model to classify networking terms.</li>
					<li>Differentiate between LANS and WANS.</li>
                    <li>Recognise bandwidth measurements.</li>
                    <li>List LAN and WAN technologies.</li>
                    <li>Recognise cabling issues in a network. </li>
                  </ul>
       
        <h5>
        <b>Networks demystified training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Sales staff, managers and other non-technical personnel.<br />
Technical personnel may benefit more from our Intro to data communications and networking course.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>None.</p>
              
							<li><b>Duration</b></li>
							
              <p>1 day
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Networks demystified training course contents</b></h3>
      <ul>
				<li>What are networks?</li><p>
What is a network? Types of network, Local Area
Networks (LANs), Wide Area Networks (WANs),
connecting networks together with routers.
</p><li>The 7 layer model</li><p>
What is the 7 layer model? The importance of
standards, using the 7 layer model to classify
networking terms.
</p><li>Cables</li><p>
Copper, Fibre, Air, standards, connectors, LAN
cables, WAN cables, distance limitations, hubs and
repeaters, other issues. The radio spectrum.
</p><li>Bandwidth</li><p>
Bits and bytes. Bandwidth measurements,
common technologies and their bandwidth, the
impact of applications on bandwidth. Full and half
duplex. Joining cables together to increase
bandwidth (Link aggregation).
</p><li>LANs and WANs</li><p>
What is Ethernet? What is WiFi? What are Leased
lines? What is MPLS?
</p><li>Ethernet switches</li><p>
Ethernet 'packets', MAC addresses, what is a
switch, what is the difference between a hub and a
switch.
</p><li>TCP/IP</li><p>
What is TCP/IP? What is a protocol? What is IP?
What is TCP? The role of routers in joining LANS
and WANS, What is the Internet?
	</p><li>Applications</li><p>
Ways to use the network, clients, servers, web
browsing and HTTP, Email, instant messaging,
multimedia applications.
</p>
      </ul>

Networks demystified

<h3><b>5G training course description</b></h3>
      <p>  This course is designed to give the delegate an
understanding of the technologies and interworking
requirements of the next generation of cellular
communications.
It is not a definitive set of descriptions but a possibility
of the final deployment. During the course we will
investigate the 10 pillars for 5G, which will include
various Radio Access Technologies that are required to
interwork smoothly. Hence we will look at the 4G Pro
features and other RATs.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
				<li>List the ten pillars of 5G deployment.</li>
																				<li>Explain the 5G Internet and Software Distributed
Networks (SDN).</li>
                    <li>Explain carrier aggregation, the mobile cloud and
RAT virtualisation.</li>
 <li>Explain an overall picture of 5G architecture.</li>
                  </ul>
        <h5>
        <b>5G training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone who is looking to work with next generation
networks. </p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Mobile communications demystified</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>5G training course contents</b></h3>
      <ul>
				<li>Drivers for 5G </li><p>
5G Road Map, 10 Pillars of 5G, evolving RATs, small cell, o SON, MTCm, mm-wave, backhaul, EE, new spectrum, spectrum sharing, RAN virtualisation.

</p><li>4G LTE advanced features </li><p>
*MIMO, Downlink &amp; uplink MIMO R8, MIMO technology in LTE advanced, Downlink 8-layer SU-MIMO, Downlink MU-MIMO, Uplink MU-MIMO, Uplink transmit diversity, Coordinated multi-point operation (CoMP), Independent eNB &amp; remote base station configurations, Downlink CoMP, * Uplink Multi-Cell Reception.

</p><li>ICIC &amp; eICIC </li><p>
ICIC, Homogeneous to heterogeneous network, eICIC, Macro-pico scenario, Macro-femto scenario, Time orthogonal frequencies. Almost Blank Subframe (ABS).

</p><li>Carrier aggregation </li><p>
Component carriers (CC), * CC aggregation, Intra-band contiguous solutions, Intra-band non-contiguous solutions, Inter-band non-contiguous solutions, CA bandwidth classes, Aggregated transmission bandwidth configurations (ATBC), Possible carrier aggregation configurations (Rel 9, 10 &amp; 12).

</p><li>Enhanced Interference Mitigation &amp; Traffic Adaptation (eIMTA) </li><p>
TDD UL-DL reconfiguration for traffic adaptation, Reconfiguration mechanisms, Interference mitigation schemes, Dynamic &amp; flexible resource allocation.

</p><li>5G architectures </li><p>
5G in Europe, horizon 2020 framework, 5G infrastructure PPP, METIS project, innovation centre, 5G in North America, research, company R &amp; D, 5G specifications.

</p><li>The 5G internet </li><p>
Cloud services, IoT &amp; context awareness, network reconfiguration &amp; virtualization support, hypervisors, SDN, the controller, service-oriented API, OpenFlow switches, SDN operation, SDN control for traffic flow redirection, OpenFlow controllers, how SDN works, application, control and infrastructure layers, a programmable network, how SDN &amp; NFV tie together, SDN's downside, SDN orchestration, Mobility, architectures for distributed mobility management, MEDIEVAL &amp; MEDIVO projects, a clean slate approach, mobility first architecture, network virtualization (VNet), INM, NetInf, ForMux, MEEM, GP &amp; AM, QoS support, network resource provisioning, IntServ, RSVP, DiffServ, CoS, aggregated resource provisioning, SICAP, MARA, Emerging approach for resource over-provisioning, example use case architecture for the 5G internet, integrating SDN/NFV for efficient resource control, control information repository, service admission control policies, network resource provisioning, control enforcement functions, network configurations, network operations.

</p><li>Small cells for 5G </li><p>
Average spectral efficiency evolution, What are small cells? WiFi &amp; Femto cells as candidate small-cell technologies, Capacity limits &amp; achievable gains with densifications, gains with multi-antenna techniques, gains with small cells, Mobile data demand, approach &amp; methodology, subscriber density projections, traffic demand projections, global mobile data traffic increase modelling, country level backhaul traffic projections, 2020 average spectrum requirement, Small cell challenges, backhaul, spectrum, automation.

</p><li>Cooperation for next generation wireless networks </li><p>
Cooperative diversity &amp; relaying strategies, Cooperative ARQ &amp; MAC protocols, NCCARQ &amp; PRCSMA packet exchange, Physical layer impact on MAC protocol, NCCARQ overview, PHY layer impact, Performance evaluation, simulation scenario and results.

</p><li>Mobile clouds; technology &amp; services for future communications platforms </li><p>
Mobile cloud, software, hardware and networking resources, Mobile cloud enablers, mobile user domain, wireless technologies, WWAN WLAN and WPAN range, Bluetooth, IEEE.802.15.4, software stacks, infrared, near field communications (NFC), store &amp; forward vs compute &amp; forward, random/linear network coding.

</p><li>Security for 5G communications </li><p>
Potential 5G architectures, Security issues &amp; challenges in 5G, user equipment, mobile malware attacks, 5G mobile botnets, attacks on 4G networks, C-RNTI &amp; packet sequence numbers based UE location tracking, false buffer status reports attacks, message insertion attacks, HeNB attacks, physical attacks, attacks on mobile operator's network, user data &amp; identity attacks, DDoS attacks, amplification, HSS saturation, external IP networks.</p>
      </ul>

5G demystified

<h3><b>CWAP training course description</b></h3>
      <p>This WiFi analysis course consists of hands-on
learning using the latest enterprise wireless LAN
analysis and troubleshooting tools. The course takes an
in-depth look at the functionality of WLANs, intended
operation of the 802.11 protocol and Wi-Fi Alliance
specifications, WLAN frame formatting and structure,
troubleshooting methodology, and protocol analysis. It
also includes extensive training in modern spectrum
analysis with a focus on advanced RF behaviour
analysis, data collection methods, interpreting spectrum
plots and charts, and understanding advanced features
of WLAN spectrum analysers.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
       <li>Analyse WiFi frames using Wireshark.</li>
 <li> Explain 802.11 protocol operation.</li>
 <li>Troubleshoot WiFi networks using Wireshark.</li>
 <li>Troubleshoot WiFi networks using spectrum
analysers.
</li>
                  </ul>
       
        <h5>
        <b>CWAP training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
            Technical Network Staff<br />
					Anyone looking to become a CWAP
              
							<li><b>Prerequisites:</b></li>
							
              <p> Certified Wireless Network Administrator</p>
              
							<li><b>Duration</b></li>
							
              <p>4 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>CWAP training course contents</b></h3>
				<p><b>Principles of WLAN Communication</b><br />
802.11 Working Group, OSI reference model and the 802.11 PHY
and MAC, Communication sublayers and data units, WLAN
architecture components, Organization of station forwarding
Addressing and internetworking operation, Modern WLAN product
architectures.</p>
			
<p><b>Physical (PHY) and MAC Layer Formats and Technologies</b><br />
Physical layer functions, Preamble function and format, Header
purpose and structure, Analysis of PHY problems, Physical PPDU
formats, 802.11b, 802.11a, 802.11g, 802.11n, MAC frame
components, MAC encapsulation, Fields and subfields of the MAC
header, Frame Control, Frame types and subtypes and their uses,
Addressing, Frame body, Data frame format, Control frame format,
Management frame format, Information elements and fields.</p>
			
<p><b>Beaconing and synchronization</b><br />
Scanning, Client state machine, 802.11 contention, QoS,
Admission control, Band steering and airtime fairness mechanisms
Fragmentation, Acknowledgments and Block acknowledgments,
Protection mechanisms and backward compatibility, Power
management, Dynamic Frequency Selection (DFS) and Transmit
Power Control (TPC), Security components, methods, and
exchanges, Roaming procedures exchanges, Future protocol
enhancements.</p>
	
<p><b>802.11n</b><br />
Transmit beamforming, Spatial multiplexing, Maximal Ratio
Combining (MRC), Space-Time Block Coding, 40 MHz channels,
Frame aggregation, HT-OFDM format, Modulation and Coding
Schemes (MCS), HT frame formatting and more.</p>
	
<p><b>Protocol Analysis Tools and Methodology</b><br />
Troubleshooting methodology, Protocol analyser types, Analysis
NIC/adapter selection and constraints, Interpreting results based
on location, Analyzer settings and features, Filtering and channel
scanning, Interpreting decodes, Using advanced analysis features,
Assessing WLAN health and behaviour factors, Evaluating network
statistics, Troubleshooting common problems, Wired analysis to
support wireless network issues.</p>
	
<p><b>Spectrum Analysis Tools and Methodology</b><br />
Radio frequency behaviour review, Visualizing RF domains using
spectrum measurement tools, Spectrum analyser types and
operation, Analyser specifications and characteristics,
Understanding spectrum data presentation, Interpreting plots and
charts, Common WLAN spectrum analyser features, Identifying
transmit patterns, Device classification and network impact,
Recognizing transmit signatures.</p>
	
<h3>Hands on lab exercises</h3>
<b>Wireshark Setup, Use, and In-Depth Analysis</b><br />
Wireshark is fundamental to troubleshooting. Labs include:<br />
				
<p><br />
- Capabilities, configuration, and data display<br />
- Opening, collecting, saving, and modifying capture files.<br />
- Filtering traffic, and using colouring rules as analysis aides.<br />
- Live captures based on a set of desired collection criteria.<br />
- Identify and isolate network problems.<br />
- Conversation analysis.<br />
- Remote packet capture with an AP.<br />
</p><br />
<b>Understanding Frame Components</b><br />
Familiarity with the frame structure and contents is essential in real
-world troubleshooting efforts. Labs include:<br />
<p><br />
- Understanding the MAC header<br />
- Comparing the three major frame types and their subtypes<br />
- Analysing frame formats of individual frame types<br />
- Analysing 802.11n frame components<br />
- Additional information is reported by protocol analysers<br />
- Information not visible in protocol analysers<br />
</p><br />
<b>Frame Exchanges</b><br />
Understanding frame exchange rules and behaviors is critical to
identifying expected and unexpected. It is also necessary to
understand what is normal so that aberrations can be properly
troubleshot. Labs include:<br />
<p><br />
- Connectivity exchanges and sequences<br />
- Legacy and modern security exchanges<br />
- ERP and HT protection mechanisms<br />
- Power save behaviour<br />
- Acknowledgments, block acknowledgments, and
supporting action frames<br />
- Dynamic rate switching<br />
- Band steering</p><br />
				
<b>Troubleshooting Common Problems</b><br /> This lab exposes students
to hands-on troubleshooting skills by setting up common problems
in WLANs and allowing students to attempt to solve them.
<br />
<p><br />
- Trouleshooting connectivity exchanges<br />
- Troubleshooting 802.1X and EAP exchanges<br />
	- Troubleshooting roaming<br /></p>
				
<b>Spectrum Analyzer Setup, Use, and In-Depth Analysis</b><br />
Specifically, it will explore the plots and charts used to display
spectrum data and how to interpret this data to define a
transmitter's impact on the network. The following are covered:
				
<p><br />
- Installing the analyser and using display and navigation<br />
- The 'RF perspective' provided by each plot and chart<br />
- Using built-in features and automated device identification<br />
- Characterizing the behaviours of an interference source<br />
- Assessing the impact of an interference source<br />
- Determining the impact of transmitter proximity on
interference.<br />
- Identifying signatures of common transmitters<br />
- Remote spectrum analysis with an AP<br /></p>

Certified Wireless Analysis Professional

<h3><b>Data comms training course description</b></h3>
        <p>A hands on training course introducing the concepts of
data communications, moving on to covering both LAN
and WAN technology. Quizzes are used extensively to
ensure material has sunk in and to maximise learning
time. Hands on sessions ensure that by the end of the
course delegates have made cables, built LANS and
WANS, configured TCP/IP, switches and routers.
</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Use the seven layer model to classify networking buzzwords.</li>
				<li>Build and troubleshoot Ethernet, LAN/WAN and WiFi networks</li>
				<li>Explain the difference between switches and routers.</li>
				<li>Connect networks with routers.</li>
        </ul>
        <h5>
        <b>Data comms training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone who requires a technical introduction to networks.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>None.</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Data comms training course contents</b></h3>
      <ul>
        <li>What are networks?</li>
				<p>What is data communications? What are networks? Types of network, LANs, LAN choices, WANs, WAN choices, PANs, SANs, MANs, connecting networks. Internetworks, the internet, clouds.</p>
						  
		 
<li>Networks and standards</li>
				<p>
Standards bodies, ISO, ITU, IEEE, IETF, OSI 7 layer
reference model, TCP/IP and OSI, ping and the 7 layer
model, encapsulation, fragmentation.</p>
	
<li>The physical layer</li>
				<p>
Transmission media: Copper, Fibre, RF, UTP, Cat
5/5e/6/7..., RJ45, straight and cross over cables. Coax,
Fibre cable &amp; connectors, SFP, MMF, SMF, radio
spectrum, frequencies, ranges, noise and electrical
distortion, repeaters. <br /><span>Hands on</span> Cabling, ping.</p>
	
<li>Bandwidth</li>
				<p>
Definition, Bits, bytes, speeds, simplex, half/full duplex,
a/symmetrical, aggregation, latency. Calculating
bandwidth requirements.</p>
	
<li>The Data Link layer</li>
				<p>
Frames, classifications, standards, LAN/WAN layer 2
technologies (Point to point, virtual circuits).</p>
	
<li>Ethernet</li>
				<p>
What is Ethernet? 802.3, evolution from CSMA/CD,
choosing cables, topologies, NICs, MAC addresses.
Ethernet frame format.
<br /><span>Hands on</span> Analysing Ethernet frames.</p>
	
<li>Ethernet switches</li>
				<p>
Connecting multiple devices, switches work at layer 2,
Switches vs. hubs, simultaneous conversations, full
duplex, MAC address database, how switches work,
switch benefits, loops, STP. Console ports.
<br /><span>Hands on</span> Switches and WireShark, configuring
switches, broadcast storms, STP.</p>
	
<li>VLANS</li>
				<p>
What are VLANs, why have VLANs. <br /><span>Hands on</span> The
effect of VLANs on network traffic.</p>
	
<li>Wireless LANs</li>
				<p>
Type of wireless network. WiFi, 802.11b/g/n/ac, WiFi6,
antennae, interference, 802.11 frame format, CSMA/CA,
half duplex, Wireless Access Points, security.
<br /><span>Hands on</span> Building a WiFi network.</p>
	
<li>WANS</li>
				<p>
WAN architecture, WAN types, service providers,
access equipment, DTE, DCE, core equipment, WANs
and the 7 layer model, choosing a WAN.</p>
	
<li>WAN access</li>
				<p>
Point to point, multi access, Internet, phone lines, leased
lines, xDSL, broadband architecture. DOCSIS, FTTH,
PON, SD-WAN. Older technologies (if required):
Modems, ISDN, 64k, E1, TDM.</p>
	
<li>Packet switched networks</li>
				<p>
Packet switching, virtual circuits, Hub &amp; spoke, partial &amp;
full mesh, MPLS, MPLS and routers, Why MPLS? MPLS
-TE, MPLS VPN, Internet VPN. Older technologies (if
required).</p>
	
<li>Service provider technologies</li>
				<p>
Transport plane, SDH, SONET, WDM, CWDM, DWDM,
DWDM architectures, OTN.</p>
	
<li>TCP/IP</li>
				<p>
Definition, protocols, services, internetworking, the
Internet, intranets, IAB, RFCs, IP header, IP addressing,
subnet masks, IPv6, TCP, UDP.
<br /><span>Hands on</span> IP address and subnet mask configuration.</p>
	
<li>Routers</li>
				<p>
What are routers? Routers vs switches, when to route
and when to switch, default gateways, routing tables,
static routes, routing protocols. Firewalls, how firewalls
work.
<br /><span>Hands on</span> Router configuration, tracert.</p>
	
<li>Applications</li>
				<p>
Clients, servers, web, HTTP, Email, resource sharing,
IM, VoIP, Video over IP, terminal emulation, ftp, ssh.
<br /><span>Hands on</span> telnet</p>
				
			
</ul>

Intro to data communications & networking

<h3><b>Essential 5G training course description</b></h3>
      <p>  This course is designed to give delegates an
explanation of the technologies and interworking
requirements of the next generation of cellular
communications.
It is not a definitive set of descriptions but a possibility
of the final deployment. we will investigate the 10 pillars
for 5G which will include various Radio Access
Technologies that are required to interwork smoothly.
We will look at the 4G Pro features and other RATs.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
			
                    <li>List the ten pillars of 5G deployment.</li>
                    <li>Describe the 5G Internet.</li>
                    <li>Explain virtualization and RAT virtulization.</li>
                    <li>Describe Software Defined Networks (SDN).</li>
																				<li>Explain carrier aggregation.</li>
                     <li>Describe the mobile cloud.</li>
																				<li>Explain an overall picture of 5G architecture.</li>
                  </ul>
        <h5>
        <b>Essential 5G training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone looking for an understanding of the technologies
and interworking requirements of the next generation of
cellular communications.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>None.
							</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Essential 5G training course contents</b></h3>
      <ul>
				<li>Drivers for 5G </li><p>
5G Road Map, 10 Pillars of 5G, evolving RATs, oSON, MTCm, mm-wave, backhaul, EE, new spectrum, spectrum sharing, RAN virtualisation.

</p><li>4G LTE Advanced </li><p>
MIMO technology in release 8, Downlink &amp; uplink MIMO R8, MIMO technology in LTE advanced, Downlink 8-layer SU-MIMO, Downlink MU-MIMO, Uplink MU-MIMO, Uplink transmit diversity, Coordinated multi-point operation (CoMP), Independent eNB &amp; remote base station configurations, Downlink CoMP.

</p><li>ICIC &amp; eICIC </li><p>
ICIC, Homogeneous to heterogeneous network evolution, Introduction to eICIC, Macro-pico scenario, Macro-femto scenario, Time orthogonal frequencies. Almost Blank Subframe (ABS).

</p><li>Carrier aggregation </li><p>
Component carriers (CC), CC aggregation deployments, Intra-band contiguous solutions, Intra-band non-contiguous solutions, Inter-band non-contiguous solutions, CA bandwidth classes, Aggregated transmission bandwidth configurations (ATBC), Possible carrier aggregation configs.

</p><li>eIMTA </li><p>
TDD UL-DL reconfig. for traffic adaptation, Reconfig. mechanisms, Interference mitigation schemes, Dynamic &amp; flexible resource allocation.

</p><li>5G architectures </li><p>
5G in Europe, horizon 2020 framework, 5G infrastructure PPP, METIS project, 5G in North America, academy research, company R&amp;D, 5G specifications.

</p><li>The 5G internet </li><p>
High-level view of Cloud Services, The Internet of Things &amp; context awareness, Network reconfiguration &amp; virtualization support, server proliferation, how VMs fix underutilised server problem, enter the hypervisor, why are VM such a big deal? SDN, evolution of the data centre network, high availability, low latency, scalability, security, cost model explodes, service-oriented API. OpenFlow switches, OpenFlow controllers, how SDN works. The big picture, pulling it all together, why the network had to change, how SDN &amp; NFV tie together. Evolutionary approach to the internet, architectures for distributed mobility management, MEDIEVAL &amp; MEDIVO projects, a clean slate approach, mobility first architecture. VNet, INM, NetInf, ForMux, MEEM. Generic Path (GP) &amp; anchorless mobility (AM), Quality of Service support, network resource provisioning, resourcing inside a network. IntServ, RSVP, DiffServ, CoS. Emerging approach for resource over- provisioning, example use case architecture for scalable resource control scenarios in the 5G internet. Integrating SDN/NFV for efficient resource over-reservation control, control information repository, service admission control policies, network resource provisioning, control enforcement functions, network configurations &amp; operations.

</p><li>Small cells for 5G </li><p>
Average spectral efficiency evolution, WiFi &amp; Femto cells, Capacity limits. Achievable gains with densifications, multi-antenna techniques, small cells. Mobile data demand, approach &amp; methodology, subscriber density and traffic demand projections to 2020. Demand versus capacity, global mobile data traffic increase modelling, country level backhaul traffic projections, Small cell challenges, backhaul, spectrum, automation.

</p><li>Cooperation for next gen wireless networks </li><p>
Diversity &amp; relaying strategies, cooperation &amp; network coding, ARQ &amp; MAC protocols, NCCARQ &amp; PRCSMA packet exchange, Physical layer impact on MAC protocol analysis, NCCARQ overview, PHY layer impact, Case study on NCCARQ.

</p><li>Mobile clouds </li><p>
Mobile cloud, Mobile cloud enablers, mobile user domain, wireless technologies, WWAN WLAN and WPAN range, Bluetooth, IEEE.802.15.4 &amp; software stacks, infrared, near field communications (NFC). Network coding, store &amp; forward vs compute &amp; forward, linear network coding, random linear coding.

</p><li>Security for 5G communications </li><p>
Potential 5G communication systems architectures, Security issues &amp; challenges. Mobile malware attacks targeting the UE, 5G mobile botnets, access networks, attacks on 4G networks, C-RNTI &amp; packet sequence number based UE location tracking, false buffer status reports attacks, message insertion attacks, HeNB attacks, physical attacks, credential attacks, configuration and protocol attacks, attacks on MON, user data &amp; identity attacks, mobile operator's core network, DDoS attacks targeting MON, signalling amplification, HSS saturation, external IP networks.</p>
      </ul>

Essential 5G

Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This two-day course will help you develop and enhance your EI and communication competencies. It will focus on practical skills development that will greatly benefit you individually and in your home and work life</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An exciting and practical 2-day training course from one of the UK&rsquo;s leading providers of communication, leadership and management training. Designed for people wishing to develop and enhance their skills in communication and Emotional Intelligence (EI)</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In his popular book Emotional Intelligence: Why It Can Matter More Than IQ, Psychologist Daniel Goleman brought the idea of EI to the masses. Goleman based his ideas on emerging work in neuroscience that shows that the emotional centres of the brain are involved in everything we think and do and are enormously important in our daily life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) is the ability to observe, distinguish, control and appraise our emotions. The aim is to use our awareness of EI to manage our behaviour and relationships. This two‐day course will help you develop and enhance your EI and communication skills. It will focus on practical skills development that will greatly benefit all who atiend.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trainer</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony Buon is a psychologist, educator and author. Tony holds graduate and postgraduate degrees in psychology, behavioural sciences and workplace education. He is also an accredited mediator.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He specializes in workplace psychology, leadership and communication. Tony has lectured at leading universities in the UK and Australia. Among the subjects he has taught are psychology, leadership, HRM, education and criminology. He also taught on an accredited MBA programme for Robert Gordon University..</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony was born in Scotland and spent many years living in Australia. Today he lives in London, England. He has worked in more than 35 countries and with many of the world&rsquo;s leading organizations. His work has been featured in publications as diverse as Rolling Stone and the Reader&rsquo;s Digest. He has appeared on CNN, the BBC, Trans‐World Sport and many international television and radio stations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course &amp; EI</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emotional Intelligence (EI) has been widely promoted in the press, trade journals and scientific literature. Most people have heard the claims by writers such as Daniel Goleman, who stated &lsquo;it matters twice as much as IQ&rsquo; (Goleman, 1998) or that EI and good communication skills are &lsquo;positively related&rsquo; (Erig&uuml;&ccedil; &amp; K&ouml;se, 2013). A meta‐analysis, also published in 2010, found a positive and significant correlation with job performance (O&rsquo;Boyle et al, 2010).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It has also been strongly argued that EI can improve sales, communication and improve leadership and work‐performance (Pratt et al, 2003).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">EI is about being aware of emotions in yourself and others, and being able to manage those emotions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will cover topics such as; Understanding your personality style, giving feedback to others, dealng with &lsquo;difficult&rsquo; people, removing the barriers to communication, cross‐cultural communication and the science of body‐language.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; ...one of the best courses I have ever attended!&rdquo;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;I can&rsquo;t believe how much I learnt. As an experienced manager, I thought I knew it all, this course truly expanded my people management skills&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the individual feedback and advice fantastic&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;This course will make me a better salesman, I have new skills I can use every day in dealing with all my customers&rdquo;</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop and identify EI competencies</li><li fr-original-style="" style="box-sizing: border-box;">List barriers to effective communication</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to motivate self and others</li><li fr-original-style="" style="box-sizing: border-box;">Improved competency in EI at multiple levels</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Benefits of attending the course</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Develop practical skills with application in your work and home life</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate the importance and meaning of Emotional Intelligence (EI)</li><li fr-original-style="" style="box-sizing: border-box;">Learn about human psychology</li><li fr-original-style="" style="box-sizing: border-box;">Improve your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to give effective feedback to others</li><li fr-original-style="" style="box-sizing: border-box;">Motivate yourself and others in an ap‐ propriate way</li><li fr-original-style="" style="box-sizing: border-box;">Understand your own &lsquo;personality style&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">Develop your cross‐cultural communica‐ tion skills</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate current issues in managing others effectively</li><li fr-original-style="" style="box-sizing: border-box;">Learn what is true and false about &lsquo;body language&rsquo;</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 1: Understanding EI and Communication</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An EI Framework</li><li fr-original-style="" style="box-sizing: border-box;">EI Competencies</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your personality</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your Emotions</li><li fr-original-style="" style="box-sizing: border-box;">Improving your EI Competency</li><li fr-original-style="" style="box-sizing: border-box;">Giving feedback the EI way</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with &lsquo;difficult&rsquo; people</li><li fr-original-style="" style="box-sizing: border-box;">Education &amp; Credentials &mdash; do they matter?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2: Applying and Developing your EI</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Barriers to communication</li><li fr-original-style="" style="box-sizing: border-box;">Improving your communication skills</li><li fr-original-style="" style="box-sizing: border-box;">Cross‐cultural communication</li><li fr-original-style="" style="box-sizing: border-box;">The science of Body‐Language</li><li fr-original-style="" style="box-sizing: border-box;">Motivating yourself and others</li><li fr-original-style="" style="box-sizing: border-box;">Being EI on‐line (email/social media use)</li><li fr-original-style="" style="box-sizing: border-box;">Ways to improve your EI</li><li fr-original-style="" style="box-sizing: border-box;">Working on Your EI</li></ul>

Buon Consultancy

Business Communication Skills

Business Communication

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)

General admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Trainer</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East &amp; Asia. Tony has worked with some of the world&rsquo;s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader&rsquo;s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">A vital course for any manager or leader work‐ ing in a multi‐cultural environment</li><li fr-original-style="" style="box-sizing: border-box;">Covers the managerial, social and psychological aspects of culture</li><li fr-original-style="" style="box-sizing: border-box;">Develop your cross‐cultural leadership &amp; management skills in a fun and informative environment</li><li fr-original-style="" style="box-sizing: border-box;">Discover best‐practice in diversity management and cross‐cultural communication</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate current business issues related to managing and leading in a cross‐cultural environment</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comments from previous participants:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo; ...one of the best courses I have ever attended!&rdquo;&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I can&rsquo;t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills&rdquo;&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&ldquo;...the trainer was excellent and the individual feedback and advice fantastic&rdquo;&ldquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course can be conducted on-site at your location for groups of up to 15 participants</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Objectives</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">By the end of the course, the delegates will be able to:</li><li fr-original-style="" style="box-sizing: border-box;">Illustrate examples of stereotypes and stereotyping</li><li fr-original-style="" style="box-sizing: border-box;">Formulate a business case for cultural diversity in their workplace</li><li fr-original-style="" style="box-sizing: border-box;">List Hofstede&rsquo;s five value dimensions</li><li fr-original-style="" style="box-sizing: border-box;">Explain in his/her own words the meaning of each of the five value dimensions</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate the risks involved in international assignments</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Delegates</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">All supervisors, middle managers , department heads and senior managers</li><li fr-original-style="" style="box-sizing: border-box;">Human resource personnel including HR Business Partners</li><li fr-original-style="" style="box-sizing: border-box;">All staff interested in developing cross‐cultural skills</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Benefits</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Appreciate the importance and meaning of culture</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the psychology of culture</li><li fr-original-style="" style="box-sizing: border-box;">Develop your cross‐cultural leadership &amp; management skills</li><li fr-original-style="" style="box-sizing: border-box;">Discover how to manage and lead diverse employees in a multi‐cultural environment</li><li fr-original-style="" style="box-sizing: border-box;">Appreciate current issues in international business related to managing people</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Course</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 1: The Meaning and Psychology of Culture</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Our world today ‐ the importance of demographics</li><li fr-original-style="" style="box-sizing: border-box;">Dimensions of culture</li><li fr-original-style="" style="box-sizing: border-box;">Hofstede&rsquo;s five value dimensions</li><li fr-original-style="" style="box-sizing: border-box;">Workplace and organisational culture</li><li fr-original-style="" style="box-sizing: border-box;">Stereotypes and stereotyping</li><li fr-original-style="" style="box-sizing: border-box;">Cross‐cultural communication</li><li fr-original-style="" style="box-sizing: border-box;">Body‐language and culture</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day 2: Managing and Leading Diverse Employees</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing a global mindset</li><li fr-original-style="" style="box-sizing: border-box;">Culture and strategy</li><li fr-original-style="" style="box-sizing: border-box;">Managing in multi‐national companies</li><li fr-original-style="" style="box-sizing: border-box;">Multi‐cultural teams and teamwork</li><li fr-original-style="" style="box-sizing: border-box;"></li><li fr-original-style="" style="box-sizing: border-box;">International assignments and global career development</li><li fr-original-style="" style="box-sizing: border-box;">Culture shock and global working</li><li fr-original-style="" style="box-sizing: border-box;">Culture and decision‐making</li></ul>

Managing and Leading in a Cross-Cultural Environment (£1450 total for this 2-day course for a group of 5-15 Managers/Leaders)

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Own Your Success is delighted to bring you the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">&#39;Bitesize Masterclass&#39;</span></em></strong> with Sophie Chapman.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So we&#39;ve put together our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(84, 172, 210); box-sizing: border-box;" fr-original-style="color: rgb(84, 172, 210);">&#39;Bitesize Masterclasses&#39;</span></em></strong> to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 30px; color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="font-size: 30px; color: rgb(115, 192, 234);">Bitesize Masterclass</span><span style="font-size: 36px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 36px; color: rgb(0, 0, 0);">&nbsp;with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Sophie Chapman</em></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sophie Chapman<br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">EA to Steven Bartlett&nbsp;</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/own-your-success/a0486bb4-aec1-4d05-86c6-b06294a16be2/original.jpeg" style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. <br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.</span></p><div data-message-author-role="assistant" data-message-id="fc75f7a3-690f-4da7-9d49-460145d4e5b9" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual&mdash;a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC&#39;s Dragon&#39;s Den. Sophie has been instrumental as Steven&#39;s Executive Assistant, operating on a global scale, in both private and corporate realms for six years.&nbsp;</span></p></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kate Wood<br fr-original-style="" style="box-sizing: border-box;"></strong></span><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass Facilitator&nbsp;</em></strong></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/own-your-success/973fb358-b335-4ec8-bad7-acd3127682e4/original.jpeg" style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;">Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning &amp; development, employee engagement strategy, continuous improvement, communications and marketing. &nbsp;After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. &nbsp;Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. &nbsp;She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">When she&rsquo;s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">topics:</span></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to establish your self-leadership position in your EA capacity&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Transition from a PA to EA&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Career development&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Boundary setting and wellbeing&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Q&amp;A with the audience - Open-Book Q&amp;A</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><b fr-original-style="" style="box-sizing: border-box;">What is a <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">Bitesize Masterclass?</span><br fr-original-style="" style="box-sizing: border-box;"></b></span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Short burst session.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Keynote speakers discuss key themes/topics they are passionate about.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Q&amp;A with the audience attendees - ask the questions you don&#39;t <em fr-original-style="" style="box-sizing: border-box;">usually</em> get to ask!</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Virtually delivered - attend from anywhere that&#39;s convenient for you!&nbsp;</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Packed with content, tips and tricks and from industry professionals who can share their experiences with you.</div></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">attend?</span></strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">PA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">EA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Administrative roles</li></ul><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">---------------------------</div><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.</em><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">---------------------------<br fr-original-style="" style="box-sizing: border-box;"></em></span></p>

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman.
Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.
So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!



 
Bitesize Masterclass with Sophie Chapman
Sophie Chapman
EA to Steven Bartlett 

Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. 

Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.

After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.
Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years. 



Kate Wood
Masterclass Facilitator 

Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.



Session topics:
How to establish your self-leadership position in your EA capacity
Transition from a PA to EA
Career development
Boundary setting and wellbeing
Q&A with the audience - Open-Book Q&A



What is a Bitesize Masterclass?
Short burst session.
Keynote speakers discuss key themes/topics they are passionate about.
Q&A with the audience attendees - ask the questions you don't usually get to ask!
Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊
Virtually delivered - attend from anywhere that's convenient for you!
Packed with content, tips and tricks and from industry professionals who can share their experiences with you.



Who will attend?
PA's
EA's
Administrative roles
---------------------------
At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.

---------------------------


Own Your Success

Learning & Development

Online Course Marketing

ACCA Strategic Business Leader (SBL)

Personal Assistant

Executive Assistant

Professional Development

Bitesize Masterclass with Sophie Chapman

Early Release

General Release

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">&ldquo;Until you make the unconscious conscious, it will direct your life and you will call it fate&rdquo; Carl Jung</em></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This 3 part series, inspired by the work of Carl Jung, aims to make the unconscious conscious, revealing your path to wholeness.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Part 1 will hold the tension between the persona and the shadow, while bringing light to all those parts that you repress, suppress and do not accept, to reconnect with your authentic self.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Part 2 will invite you to integrate and embrace the healthy versions of the feminine and masculine energies, to access the wholeness within us.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Part 3 is opening up to living a symbolic life, one where the relationship between the conscious mind and the unconscious is guided by soul.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This immersive 3-part course is designed to take you deep into your psyche, uncover your true self, and reveal the hidden clues to your destiny. Whether you&#39;re a curious soul, dedicated to inner work, or ready to embrace your authentic life, this experience is for you.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Join us for this unique opportunity to explore the depths of your psyche, heal old wounds, and step into your authentic self. Whether you are just beginning your journey of self-discovery or are well along the path, this course offers valuable tools and insights to support your personal growth.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agenda</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Wednesday 17th July<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">:&nbsp;</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 1</strong></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li value="1" fr-original-style="" style="box-sizing: border-box;">Explore the ways you are minimising yourself in different environments</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Dive into the parts that you do not accept or recognise, the good and the bad, buried in the &lsquo;shadow&rsquo;</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Invite practices into daily life to bring light to the shadow, aligning you to your authentic self.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Wednesday 24th July:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 2</strong></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li value="1" fr-original-style="" style="box-sizing: border-box;">Explore how the toxic, wounded and divine versions of both energies show up and impact us in our relationships.</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Offer tools and practices to access the healthy versions of both the feminine and masculine.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Wednesday 31st July: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 3</strong></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li value="1" fr-original-style="" style="box-sizing: border-box;">Look at the hero&rsquo;s and heroine&rsquo;s journey, and explore where you identify on the cycle.</li><li value="2" fr-original-style="" style="box-sizing: border-box;">We will introduce ways to develop a relationship with your unconscious, in order for you to guide your conscious mind from your soul.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><font color="#000000" fr-original-style="" style="box-sizing: border-box;">NOTE: If you book part-way through the course, don&#39;t worry, you will receive access to all 3 parts via email.&nbsp;</font></div><div fr-original-style="" style="box-sizing: border-box;"><font color="#000000" fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></font></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Your Facilitator:</span></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/1830fcba-be14-47fc-8bbc-7a87c7c99520/22a76401-8c03-4655-8c6c-2559c2b46f9c/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><em fr-original-style="" style="box-sizing: border-box;">Mo is a Jungian coach, published author and inspirational speaker who has an astonishing story of hanging onto hope while defying the odds on life.</em></span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><em fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"></em></span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><em fr-original-style="" style="box-sizing: border-box;">He is incredibly lucky and grateful to be alive having survived an aggressive terminal cancer even though doctors admitted they had run out of treatment options. It was humanity that kept him alive as he somehow found the energy, resolve and drive, while medically dying to raise &pound;200,000, giving him one final chance at life. He is now cancer free, and living a liberated life.</em></span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><em fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"></em></span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><em fr-original-style="" style="box-sizing: border-box;">Having discovered the work of Carl Jung &lsquo;coinciding&rsquo; with the use of plant medicine, Mo&rsquo;s life has taken an upward trajectory, finding meaning and purpose while removing the layers of identity that were holding him back.</em></span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><em fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"></em></span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><em fr-original-style="" style="box-sizing: border-box;">He dedicates his life to give back through his work, having appeared on national TV, radio and print media sharing his inspiration. His mission is to take humanity out of suffering from the collective &lsquo;shadow&rsquo; and into the light, and restore balance between the healthy versions of the feminine and masculine.</em></span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><em fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"></em></span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><em fr-original-style="" style="box-sizing: border-box;">Mo is a TEDx speaker, the author of bestselling book; Choosing To Stay, and founder of Deep Root Alchemy.</em></span></div>

Step into the full power of who you are by Reclaiming Your Masculine and Feminine. This two-part series is designed to transform your relationships with yourself and the world around you. 
Do you ever feel like you’re constantly pushing, striving, and burning out, or conversely, caught in a cycle of self-doubt, people-pleasing and losing yourself in the needs of others? These are just some of the tell-tale signs your masculine and feminine are out of balance.
In Part 1, Reclaiming Your Masculine, we’ll guide you to rediscover the strength, confidence, and clear direction that have always been within you, but may have become buried under modern demands. You’ll learn how to set powerful boundaries, act decisively, and lead your life with purpose - without falling into burnout or over-control.
In Part 2, Reclaiming Your Feminine, you’ll reconnect with your natural intuition, creativity, and emotional intelligence. Discover how to embrace vulnerability and care for others while nurturing yourself, freeing yourself from patterns of people-pleasing and self-sacrifice.
By the end of this course, you’ll have a newfound sense of balance and clarity - ready to take on life with authenticity, alignment and purpose. This is not just a course; it’s an invitation to reclaim the most powerful version of you. 

Numinity 

Self-Esteem

Spiritual Healing

Personal Development

Psychoanalysis

Self Esteem & Confidence

Jungian

Personal Transformation

Self-Awareness

Shadow Work

Step into the full power of who you are by Reclaiming Your Masculine and Feminine. This two-part series is designed to transform your relationships with yourself and the world around you. 

Reclaiming Your Masculine & Feminine

Book with a friend and you each get £10 off!  

Book with a Friend - £10 OFF

The Short Range Certificate is the minimum qualification required by law to control the operation of VHF and VHF Digital Selective Calling (DSC) equipment on any British flagged vessel voluntarily fitted with a radio. This includes both fixed and hand held equipment using International channels.
A radio is an important piece of safety equipment on board and it is vital to understand the correct procedures. Unnecessary transmissions could block out a Mayday distress call.
Course topics include:
the basics of radio operation
the correct frequencies (channels) to be used
distress, emergency and medical assistance procedures
making ship to shore communication
Digital Selective Calling (DSC) using simulators
Global Maritime Distress and Safety System (GMDSS)
Emergency Position Indicating Radio Beacons (EPIRB)
Search and Rescue (SART)

Go West Sailing

VHF Marine Radio (SRC) Online Course

<p>In today's fast-paced world, Journalism plays a pivotal role in shaping public opinion and disseminating information. A <strong>Television &amp; Radio Journalism</strong> course is essential for aspiring journalists, offering in-depth knowledge across diverse media platforms. With modules covering principles, history, and practical skills such as interviewing and news reporting, this course prepares individuals for the dynamic field of Journalism .</p><p>In the UK, the demand for skilled journalists is on the rise, <strong>with job opportunities increasing by 15% annually</strong>. <strong>The average salary for journalists in the UK stands at £30,000 per year,</strong> reflecting the industry's significance. With advancements in technology and the proliferation of digital media, the importance of this course cannot be overstated. Television and radio journalism , in particular, have seen a surge in popularity, <strong>with a 20% increase in viewership and listenership</strong>.</p><p><strong>Enroll in this course to gain valuable insights into the ever-evolving world of Journalism and embark on a rewarding career in media.</strong></p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand foundational principles and history of journalism .</li><li>Develop effective interviewing techniques for multimedia platforms.</li><li>Master news writing and reporting skills for various media.</li><li>Demonstrate proficiency in television and radio journalism production.</li><li>Comprehend legal and ethical considerations in journalism practice.</li><li>Acquire niche journalism expertise and freelance writing skills.</li></ul><p><strong>Key Features of the Course :</strong></p><ul><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Journalism </strong></p><ul><li><strong>Module 01:</strong> Introduction and Principles of Journalism </li><li><strong>Module 02:</strong> History and Development of Journalism </li><li><strong>Module 03:</strong> Interviewing</li><li><strong>Module 04:</strong> Newspaper Journalism </li><li><strong>Module 05:</strong> News Writing, Production and Reporting</li><li><strong>Module 06:</strong> Television Journalism </li><li><strong>Module 07:</strong> Radio Journalism </li><li><strong>Module 08:</strong> Media Regulatory Bodies</li><li><strong>Module 09:</strong> Writing Skills for Journalists</li><li><strong>Module 10:</strong> Journalism law</li><li><strong>Module 11:</strong> Defamation</li><li><strong>Module 12:</strong> Journalism Ethics</li><li><strong>Module 13:</strong> Health and Safety for Journalists</li><li><strong>Module 14:</strong> Niche Journalism </li><li><strong>Module 15:</strong> Tips on Writing a Good Feature Story</li><li><strong>Module 16:</strong> Online and Freelance Journalism </li><li><strong>Module 17:</strong> Becoming a Journalist</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Journalism: Television &amp; Radio Journalism Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Journalism: Television &amp; Radio Journalism Course is ideal for:</p><ul><li>Individuals aspiring to pursue a career in Journalism , especially in Television or Radio Journalism .</li><li>Current Journalists looking to expand their knowledge and skills.</li><li>Media professionals interested in understanding the mechanics of Journalism .</li><li>Students of communication and media studies seeking a specialised focus in Journalism .</li><li>Freelance writers aiming to diversify into Journalism .</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Journalism: Television &amp; Radio Journalism Course. You just need to have an interest in Journalism: Television &amp; Radio Journalism Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Journalism : Television &amp; Radio Journalism Course you will have a variety of careers to choose from. The following job sectors of Journalism : Television &amp; Radio Journalism Course are:</p><ul><li>Broadcast Journalist - £24K to 45K/year.</li><li>Radio Producer - £25K to 50K/year.</li><li>Multimedia Reporter - £22K to 40K/year.</li><li>News Editor - £28K to 55K/year.</li><li>Freelance Journalist - £18K to 60K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Journalism: Television & Radio Journalism Course

<p>Radio Frequency Skin Tightening Treatments are big business in the UK - train today to expand your skills and business!</p><h2 id="details-heading">Additional course details</h2><div><div><h3>Course prerequisites</h3><ul><li>Minimum 18 years of age</li><li>Good command of English</li><li>Be able to learn independently </li><li>A strong desire to build a career in aesthetics</li><li>Previous skin and facial training are desirable we suggest that learners new to the industry enrol on our facial and skincare course prior to enrolling on our ClinicCare skin peel course.</li></ul><h2>Course Contents</h2><p></p><ul><li>Industry regulation</li><li>Insurance</li><li>Client care/consultation</li><li>Contra-indications and precautions</li><li>Radio frequency skin tightening core knowledge </li><li>Aftercare</li><li>Maintenance</li><li>Further treatment advice</li><li>Promotion of this exciting treatment</li><li>Practical demonstration</li><li>Practice sessions</li><li>Practical on-going assessments</li><li>Health and Safety</li></ul><p></p></div></div><section><h2 id="policies-heading">Course Features</h2><dl><div><dt><span>CPD Accredited Course</span></dt><dd>Vetted accredited training</dd></div><div><dt><span>Fully Online Training</span></dt><dd>Train your way on any device</dd></div><div><dt><span>Full Demonstration</span></dt><dd>Complete end to end treatment demonstration</dd></div><div><dt><span>Immediate Certification</span></dt><dd>Delivered immediately after completion</dd></div></dl></section><h4>Frequently Asked Questions</h4><div><div><h5><span>How long do I have to complete the training course?</span><span></span></h5><div><div id="headlessui-disclosure-panel-:R8q2ppkm:"><p>Once you have logged in and started your training course you will have 3 months to complete your training. </p></div></div></div><div><h5><span>Can I train straight away after making payment?</span><span></span></h5><div><div id="headlessui-disclosure-panel-:R9a2ppkm:"><p>Yes. Once you have completed payment our system will automatically enrol you onto the training course. You will then receive an email with instructions and a direct link to login and start your course.</p></div></div></div><div><h5><span>Can I get insurance once I have completed this training?</span><span></span></h5><div><div id="headlessui-disclosure-panel-:R9q2ppkm:"><p>Our online training courses are CPD accredited. Acquiring insurance based on completion and accreditation from our online training courses is insurer specific and as with most cases also takes into account your personal background and status.</p><p>We advise that you contact your insurance to ensure your prerequisites meets their requirements and that this training course meets their specific criteria for insurance. We have a relationship with Insync Insurance which we recommend. </p></div></div></div><div><h5><span>Is this course accredited?</span><span></span></h5><div><div id="headlessui-disclosure-panel-:Raa2ppkm:"><p>Yes. This training course is accredited by the CPD group. </p></div></div></div></div>

Cosmetic College

Skincare

Facial Aesthetics

Online Radio Frequency Skin Tightening Training

<h2>Description</h2><p><span><strong>Film TV Stage and Radio script writing Diploma</strong></span></p><p><span>The entertainment industry is in the daily requirement for stories and scripts. This includes writing for television, films, radio as well as the stage and involves a lot of creativity along with impeccable language skills.</span></p><p><span>Scripting has always been an integral part of the multi-million-pound entertainment industry. It provides the base for a great production and scriptwriters have been appreciated with awards at many prestigious meets like BAFTA or the OSCARS. The script is the starting point of the most dramatic of films and most of the robust plays. All of the romance that leaves you wondering, an action that leaves you terrified and the dialogues that get ingrained into your memory originate from the pen of the scriptwriter.</span></p><p><span>If you want to be a professional writer, be present at BAFTA events and go to film festivals across the globe, this might be the course that you are looking for. This course will give you the opportunity to learn all about scriptwriting for different media and how to hone your skills to meet the audience and production expectations and emerge as the very best. You will also learn about the unique talents that the market and the industry are looking for.</span></p><p><span>The course will enable the learners to gather the essential skills in writing for a show, film or any other programme. The learners will learn how to conceive an original idea, carve it into a story and then a script for rendering it into a form of media. You will also learn to polish your already existing writing skills. The course focuses on the needs and realities of the current television, film, stage and radio industries and provides you with insight as well as practical knowledge.</span></p><p><span>The course delves into the techniques and processes for writing for the different media and familiarises you with the styles and formats in regard to them.</span></p><p><span>So, if you are a beginner in the field or aspire to be in it, this course will assist you to reach those aims. It will also be helpful to the professionals who strive to make it to the next level in the area of script writing.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1:</strong> GETTING STARTED</span></p><p><span><strong>2:</strong> WRITING FOR RADIO</span></p><p><span><strong>3:</strong> WRITING FOR TELEVISION</span></p><p><span><strong>4:</strong> TELEMOVIES</span></p><p><span><strong>5:</strong> THE FEATURE FILM</span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Elearncollege

Film TV Stage and Radio script writing diploma Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course you&#39;re describing seems to offer a comprehensive overview of the private security industry. It&#39;s designed to equip individuals with the knowledge of regulatory bodies, ethical standards, and legal frameworks that govern the sector. Understanding health and safety protocols, duty of care, and emergency response are critical for security operatives who must be prepared for various scenarios. Additionally, the course&#39;s focus on communication skills, particularly in radio operation and the use of the phonetic alphabet, is essential for clear and effective information exchange in security operations. This foundational knowledge is vital for anyone looking to pursue a career in private security or enhance their expertise in the field.</p>

The course you're describing seems to offer a comprehensive overview of the private security industry. It's designed to equip individuals with the knowledge of regulatory bodies, ethical standards, and legal frameworks that govern the sector. Understanding health and safety protocols, duty of care, and emergency response are critical for security operatives who must be prepared for various scenarios. Additionally, the course's focus on communication skills, particularly in radio operation and the use of the phonetic alphabet, is essential for clear and effective information exchange in security operations. This foundational knowledge is vital for anyone looking to pursue a career in private security or enhance their expertise in the field.

Twig Services Ltd

Security Guard

SIA Training

Private Security

Security Industry Authority (SIA)

Security Management

Private Security Industry Approved Online Training

<p>In the modern world, the importance of <strong>Diploma in Journalism: Digital Journalism &amp; Report Writing for Television &amp; Radio journalist</strong> course cannot be overstated. With the rapid evolution of media platforms, the demand for skilled professionals proficient in digital journalism and report writing has surged exponentially. This course equips individuals with the essential skills necessary to navigate the ever-changing landscape of media.</p><p>By mastering <strong>digital journalism and report writing techniques</strong>, graduates are well-prepared to excel in various roles across television, radio, and online platforms. In the UK job market, the demand for professionals with these skills is consistently high, offering ample job opportunities with competitive salaries.</p><p>Learning digital journalism and report writing opens doors to careers in broadcasting, online news portals, and freelance opportunities. <strong>According to recent statistics, job opportunities in this sector have increased by 15% over the past five years</strong>, showcasing its growing significance in the media industry. Thus, investing in this course not only enhances one's employability but also ensures relevance and adaptability in an ever-evolving field.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Journalism &amp; Report Writing</strong></p><ul><li><strong>Module 01:</strong> Introduction and Principles of Newspaper Journalism</li><li><strong>Module 02:</strong> History and Development of Newspaper Journalism</li><li><strong>Module 03:</strong> Interviewing for Newspaper Journalism</li><li><strong>Module 04:</strong> News Writing</li><li><strong>Module 05</strong>: News Production</li><li><strong>Module 06</strong>: News Reporting</li><li><strong>Module 07:</strong> Writing Skills for Newspaper Journalists</li><li><strong>Module 08</strong>: Newspaper Journalism law</li><li><strong>Module 09</strong>: Court Reporting</li><li><strong>Module 10:</strong> Journalism Ethics</li><li><strong>Module 11</strong>: Niche Journalism</li><li><strong>Module 12:</strong> Tips on Writing a Good Feature Story</li><li><strong>Module 13:</strong> Health and Safety for Journalists</li></ul><p><strong>Journalism</strong></p><ul><li><strong>Module 01:</strong> Introduction and Principles of Journalism</li><li><strong>Module 02:</strong> History and Development of Journalism</li><li><strong>Module 03:</strong> Interviewing</li><li><strong>Module 04:</strong> Newspaper Journalism</li><li><strong>Module 05:</strong> News Writing, Production and Reporting</li><li><strong>Module 06:</strong> Television Journalism</li><li><strong>Module 07:</strong> Radio Journalism</li><li><strong>Module 08:</strong> Media Regulatory Bodies</li><li><strong>Module 09:</strong> Writing Skills for Journalists</li><li><strong>Module 10:</strong> Journalism law</li><li><strong>Module 11:</strong> Defamation</li><li><strong>Module 12:</strong> Journalism Ethics</li><li><strong>Module 13:</strong> Health and Safety for Journalists</li><li><strong>Module 14:</strong> Niche Journalism</li><li><strong>Module 15:</strong> Tips on Writing a Good Feature Story</li><li><strong>Module 16:</strong> Online and Freelance Journalism</li><li><strong>Module 17:</strong> Becoming a Journalist</li></ul><p><strong>Digital Journalism</strong></p><ul><li><strong>Module 01:</strong> Digital Journalism Overview</li><li><strong>Module 02:</strong> Hypertext and Storyboard</li><li><strong>Module 03:</strong> Digital Storytelling Basics: Writing, Blogging, Photography</li><li><strong>Module 04:</strong> Digital Storytelling Basics: Audio, Video, Graphics</li><li><strong>Module 05:</strong> Finding Trustworthy Information Online</li><li><strong>Module 06:</strong> Multimedia Newsgathering</li><li><strong>Module 07:</strong> Verification and Reporting</li><li><strong>Module 08:</strong> Online Networks</li><li><strong>Module 09:</strong> Wellness and Resilience</li><li><strong>Module 10:</strong> Technologies and Platform</li><li><strong>Module 11:</strong> Journalism Law and Ethics</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master principles of newspaper and digital journalism.</li><li>Develop impeccable interviewing and reporting skills.</li><li>Understand legal and ethical considerations in journalism.</li><li>Harness multimedia storytelling techniques for diverse platforms.</li><li>Navigate digital networks and technologies with confidence.</li><li>Cultivate resilience and wellness practices for long-term success.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Journalism.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the Course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Course is ideal for:</p><ul><li>Aspiring journalists seeking comprehensive training in digital media.</li><li>Professionals looking to transition into journalism roles.</li><li>Students interested in exploring various facets of journalism.</li><li>Individuals eager to make a meaningful impact through storytelling.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Course. You just need to have an interest in This Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Diploma in This Course you will have a variety of careers to choose from:</p><ul><li>Multimedia Journalist - £22K to £38K/year.</li><li>Broadcast Journalist - £25K to £45K/year.</li><li>Digital Content Creator - £20K to £35K/year.</li><li>Radio Producer - £24K to £40K/year.</li><li>News Editor - £28K to £50K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Diploma in Journalism: Digital Journalism & Report Writing for Television & Radio Course

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This class has something for everything, from beginners who wish to customise their data entry forms in SharePoint right up to advanced users who need to use advanced formulas to deliver more bespoke actions to their apps.</p>Overview<p>After taking this course, students will be able to: - Understand when to use PowerApp. - Describe the components of PowerApps and their correct use. - Create PowerApps from existing data sources. - Brand PowerApps. - Customize PowerApps beyond just using the automated wizards. - Connect to a range of data sources from Excel to Azure SQL. - Understand the difference between canvas apps and model-driven apps. - Integrate PowerApps with other Office 365 systems ? including Teams and SharePoint Online. - Administer and Maintain PowerApps</p><p>Students will be taught how to design, test and publish new apps that work with a variety of data sources. We will take users through a selection of well-crafted lessons to help them build new applications for their business.</p></div><div id="course-pills-2"><h3>1 - AN INTRODUCTION TO POWERAPPS</h3> <ul> <li>What is PowerApps?</li> <li>The benefits of apps</li> <li>How to get PowerApps</li> <li>Canvas Apps and Model-Driven Apps</li> <li>License Options and Costs</li> <li>Discover PowerApps with Templates</li> <li>Lab 1: Introduction to PowerApps</li> </ul> <h3>2 - GETTING STARTED WITH POWERAPPS</h3> <ul> <li>Building a new app from a data source</li> <li>Add, edit and remove controls</li> <li>Intro to Formulas</li> <li>Testing an app</li> <li>App Settings</li> <li>Publish and Share Apps</li> <li>Version History and Restore</li> <li>PowerApps Mobile App</li> <li>Lab 1: Getting Started</li> </ul> <h3>3 - BRANDING AND MEDIA</h3> <ul> <li>Less is more</li> <li>Duplicate Screens</li> <li>Fonts</li> <li>Screen Colours and Matching Colours</li> <li>Screen Backgrounds</li> <li>Buttons and Icons</li> <li>Hide on Timer</li> <li>Size and Alignment by reference</li> <li>Show and Hide on Timer</li> <li>Lab 1: Branding and Media</li> </ul> <h3>4 - POWERAPPS CONTROLS</h3> <ul> <li>Text Controls for Data Entry and Display</li> <li>Controls ? Drop downs, combo box, date picker, radio button and more</li> <li>Forms ? Add and edit data in underlying data sources quickly</li> <li>Charts ? present information in pie, line and bar charts</li> <li>Lab 1: Build Apps from Blank</li> </ul> <h3>5 - DATA SOURCES AND LOGIC</h3> <ul> <li>Data Storage and Services</li> <li>How do I decide which database to use?</li> <li>Connect to on-premises data - Gateway</li> <li>What is Delegation?</li> <li>Specific Data Examples</li> <li>Displaying Data</li> <li>Lab 1: Data Source and Logic</li> </ul> <h3>6 - MODEL-DRIVEN APPS</h3> <ul> <li>What is a model-driven app?</li> <li>Where will my data be stored?</li> <li>How do create a model-driven app</li> <li>Canvas vs model-driven summary</li> <li>Lab 1: Model-Driven App</li> </ul> <h3>7 - POWERAPP INTEGRATION</h3> <ul> <li>Embed PowerApps in Teams</li> <li>Embed PowerApps in SharePoint Online</li> <li>Start a Flow from a PowerApp</li> <li>Lab 1: PowerApp Integration</li> </ul> <h3>8 - ADMINISTRATION AND MAINTENANCE OF POWERAPPS</h3> <ul> <li>Identify which users have been using PowerApps</li> <li>Reuse an app in another location (move from testing or development to production)</li> <li>Review app usage</li> <li>Prevent a user from using PowerApps</li> <li>Manage environments</li> <li>Lab 1: Administration and Maintenance</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55265 Microsoft PowerApps training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55265 Microsoft PowerApps course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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