<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is geared for attendees with solid Python skills who wish to learn and use basic machine learning algorithms and concepts</p>Overview<p>This 'skills-centric' course is about 50% hands-on lab and 50% lecture, with extensive practical exercises designed to reinforce fundamental skills, concepts and best practices taught throughout the course.<br />Topics Covered: This is a high-level list of topics covered in this course. Please see the detailed Agenda below<br />Getting Started &amp; Optional Python Quick Refresher<br />Statistics and Probability Refresher and Python Practice<br />Probability Density Function; Probability Mass Function; Naive Bayes<br />Predictive Models<br />Machine Learning with Python<br />Recommender Systems<br />KNN and PCA<br />Reinforcement Learning<br />Dealing with Real-World Data<br />Experimental Design / ML in the Real World<br />Time Permitting: Deep Learning and Neural Networks</p><p>Machine Learning Essentials with Python is a foundation-level, three-day hands-on course that teaches students core skills and concepts in modern machine learning practices.  This course is geared for attendees experienced with Python, but new to machine learning, who need introductory level coverage of these topics, rather than a deep dive of the math and statistics behind Machine Learning.  Students will learn basic algorithms from scratch. For each machine learning concept, students will first learn about and discuss the foundations, its applicability and limitations, and then  explore the implementation and use, reviewing and working with specific use casesWorking in a hands-on learning environment, led by our Machine Learning expert instructor, students will learn about and explore:Popular machine learning algorithms, their applicability and limitationsPractical application of these methods in a machine learning environmentPractical use cases and limitations of algorithms</p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Installation: Getting Started and Overview</li><li>LINUX jump start: Installing and Using Anaconda &amp; Course Materials (or reference the default container)</li><li>Python Refresher</li><li>Introducing the Pandas, NumPy and Scikit-Learn Library</li></ul><h4>Statistics and Probability Refresher and Python Practice</h4><ul><li>Types of Data</li><li>Mean, Median, Mode</li><li>Using mean, median, and mode in Python</li><li>Variation and Standard Deviation</li></ul><h4>Probability Density Function; Probability Mass Function; Naive Bayes</h4><ul><li>Common Data Distributions</li><li>Percentiles and Moments</li><li>A Crash Course in matplotlib</li><li>Advanced Visualization with Seaborn</li><li>Covariance and Correlation</li><li>Conditional Probability</li><li>Naive Bayes: Concepts</li><li>Bayes? Theorem</li><li>Naive Bayes</li><li>Spam Classifier with Naive Bayes</li></ul><h4>Predictive Models</h4><ul><li>Linear Regression </li><li>Polynomial Regression</li><li>Multiple Regression, and Predicting Car Prices </li><li>Logistic Regression</li><li>Logistic Regression</li></ul><h4>Machine Learning with Python</h4><ul><li>Supervised vs. Unsupervised Learning, and Train/Test</li><li>Using Train/Test to Prevent Overfitting</li><li>Understanding a Confusion Matrix</li><li>Measuring Classifiers (Precision, Recall, F1, AUC, ROC)</li><li>K-Means Clustering</li><li>K-Means: Clustering People Based on Age and Income</li><li>Measuring Entropy</li><li>LINUX: Installing GraphViz</li><li>Decision Trees: Concepts</li><li>Decision Trees: Predicting Hiring Decisions</li><li>Ensemble Learning</li><li>Support Vector Machines (SVM) Overview</li><li>Using SVM to Cluster People using scikit-learn</li></ul><h4>Recommender Systems</h4><ul><li>User-Based Collaborative Filtering</li><li>Item-Based Collaborative Filtering</li><li>Finding Similar Movie</li><li>Better Accuracy for Similar Movies</li><li>Recommending movies to People</li><li>Improving your recommendations</li></ul><h4>KNN and PCA</h4><ul><li>K-Nearest-Neighbors: Concepts</li><li>Using KNN to Predict a Rating for a Movie</li><li>Dimensionality Reduction; Principal Component Analysis (PCA)</li><li>PCA with the Iris Data Set</li></ul><h4>Reinforcement Learning</h4><ul><li>Reinforcement Learning with Q-Learning and Gym</li></ul><h4>Dealing with Real-World Data</h4><ul><li>Bias / Variance Tradeoff</li><li>K-Fold Cross-Validation</li><li>Data Cleaning and Normalization</li><li>Cleaning Web Log Data</li><li>Normalizing Numerical Data</li><li>Detecting Outliers</li><li>Feature Engineering and the Curse of Dimensionality</li><li>Imputation Techniques for Missing Data</li><li>Handling Unbalanced Data: Oversampling, Undersampling, and SMOTE</li><li>Binning, Transforming, Encoding, Scaling, and Shuffling</li></ul><h4>Experimental Design / ML in the Real World</h4><ul><li>Deploying Models to Real-Time Systems</li><li>A/B Testing Concepts</li><li>T-Tests and P-Values</li><li>Hands-on With T-Tests</li><li>Determining How Long to Run an Experiment</li><li>A/B Test Gotchas</li></ul><h4>Capstone Project</h4><ul><li>Group Project &amp; Presentation or Review</li></ul><h4>Deep Learning and Neural Networks</h4><ul><li>Deep Learning Prerequisites</li><li>The History of Artificial Neural Networks</li><li>Deep Learning in the TensorFlow Playground</li><li>Deep Learning Details</li><li>Introducing TensorFlow</li><li>Using TensorFlow</li><li>Introducing Keras</li><li>Using Keras to Predict Political Affiliations</li><li>Convolutional Neural Networks (CNN?s)</li><li>Using CNN?s for Handwriting Recognition</li><li>Recurrent Neural Networks (RNN?s)</li><li>Using an RNN for Sentiment Analysis</li><li>Transfer Learning</li><li>Tuning Neural Networks: Learning Rate and Batch Size Hyperparameters</li><li>Deep Learning Regularization with Dropout and Early Stopping</li><li>The Ethics of Deep Learning</li><li>Learning More about Deep Learning</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Machine Learning Essentials with Python (TTML5506-P) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Machine Learning Essentials with Python (TTML5506-P) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Learning & Development

Managed Learning Programme (MLP)

Machine Learning (ML)

NLP Practitioner

Learning To Learn

Azure Machine Learning

Machine Learning Essentials with Python (TTML5506-P)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>Overview<p>Ensure a smooth, rapid implementation of PeopleSoft Time and Labor. Better understand how to facilitate the management, planning, reporting and approving of time, and calendar and schedule creation and usage.<br />Set Up System and Time and Labor Tables<br />Learn about and set up the tables that support your Time and Labor system. Identify how to track employee time by period and define workgroups and task groups to group time reporters into useful segments for processing.<br />Manage Time Reporting<br />Enroll time reporters into Time and Labor, and assign them to work schedules. Report time using different tools. Process reported time using the rules you defined to match your business processes.</p><p>This PeopleSoft Time and Labor - North America Rel. 9.2 training will show you how to implement the PeopleSoft Time and Labor product encompassing features and functionality , and develop a solid foundation of knowledge that allows you to enroll time reporters into Time and Labor, assign them to work schedules, and report and process reported time.</p></div><div id="course-pills-2"><h4>Setting Up PeopleSoft Human Resources, Payroll, and Benefits Tables</h4><ul><li>Indentifying Prerequisite Human Resources, Benefits, and Payroll Tables<br />Defining Prerequisite Tables<br />Defining Holiday Schedules<br />Defining Earnings Codes and Programs<br />Defining Pay Groups and Pay Calendars</li></ul><h4>Setting Up Basic PeopleSoft Time and Labor Tables</h4><ul><li>Setting Up Time Zone Offsets<br />Setting Up the Time and Labor Installation Table<br />Setting Up Manager Time Calendar View Options<br />Selecting the Labor Distriution and Labor Dilution Options</li></ul><h4>Establishing Time Reporting Codes</h4><ul><li>Describing Time Reporting Codes (TRC)<br />Defining Time Reporting Code Categories<br />Establishing Time Reporting Codes<br />Defining TRC Programs<br />Defning Compensatory Time Plans</li></ul><h4>Establishing Time Periods</h4><ul><li>Describing Time Periods<br />Establishing Time Periods</li></ul><h4>Establishing Planned Overtime</h4><ul><li>Describing Planned Overtime Features<br />Establishing Planned Overtime</li></ul><h4>Creating Workgroups</h4><ul><li>Describing Key Workgroup Concepts<br />Creating Workgroups</li></ul><h4>Defining Template Built Rules</h4><ul><li>Identifying Online Rule Definition Tools<br />Identifying Steps to Define Rules<br />Defining Template Built Rules<br />Defining Rule Programs<br />Exporting and Importing Rules<br />Describing Rule Template Creation</li></ul><h4>Creating Task Groups</h4><ul><li>Identifying Task Functinlaity Concepts<br />Creating Task Templates<br />Creating Task Profiles<br />Creating Taskgroups<br />Describing Task Profile Reporting Precedence</li></ul><h4>Building Schedules</h4><ul><li>Identifying Scheduling Concepts<br />Describing Scheduling Integrations<br />Identifying the Steps to Create a Schedule<br />Setting Up Schedules<br />Validating Schedules</li></ul><h4>Setting Up Time Reporters</h4><ul><li>Creating Time Reporter Data<br />Maintaining Time Reporter Data<br />Assigning Time Reporters to a Schedule<br />Assigning and Viewing Compensatory Time Off Plans</li></ul><h4>Setting Up Groups and Security</h4><ul><li>Describing PeopleSoft Time and Labor Groups and Security<br />Setting Up Group Creating Security<br />Setting Up Dynamic Groups<br />Setting Up Static Groups<br />Viewing Time Reporters in Groups<br />Setting Up Group Security</li></ul><h4>Reporting Time Using Rapid Entry</h4><ul><li>Describing Time Reporting<br />Establishing Rapid Time Templates<br />Performing Rapid Entry</li></ul><h4>Running the Time Administration Process</h4><ul><li>Describing the Time Administration Process<br />Describing Time Reporter and Payable Time Status</li></ul><h4>Reporting Time Using Self-Service</h4><ul><li>Identifying Time Reporting<br />Defining Time Reoprting Templates<br />Defining User Preferences<br />Reporting Time Using Timesheets<br />Reporting Time Using the Web Clock<br />Identifying Mass Time Reporting<br />Requesting Overtime<br />Requesting Absence</li></ul><h4>Managing Exceptions</h4><ul><li>Defining Exceptions<br />Managing Exceptions</li></ul><h4>Using Fluid and Workforce Availability</h4><ul><li>Setting Up the Time and Labor Mobile Applications<br />Entering Time Reporting as an Employee<br />Managing Time Administration as a Manager<br />Setting Up Workforce Availability<br />Viewing Workforce Availability for Daily and Weekly Time</li></ul><h4>Integrating with PeopleSoft Payroll for North America</h4><ul><li>Integrating with Absence Management<br />Preparing for a Payrun<br />Running the Time and Labor Load Process</li></ul><h4>Setting Up and Using Auto Enrollment</h4><ul><li>Setting Up Auto Enrollment<br />Defining Auto Enrollment Groups<br />Previewing the Enrollment Data</li></ul><h4>Performing Labor Distribution and Dilution</h4><ul><li>Identifying Labor Distribution and Dilution<br />Sending Costs to Time and Labor<br />Viewing Distributed and Diluted Costs</li></ul><h4>Auditing and Adjusting Payable Time</h4><ul><li>Identifying the Stages of Payable Time<br />Adjusting Paid Time<br />Viewing Unprocessed Reported Time<br />Viewing Unprocessed PayableTime<br />Locking Timesheets</li></ul><h4>Performing Labor Distribution and Dilution</h4><ul><li>Identifying Labor Distribution and Dilution<br />Sending Costs to Time and Labor<br />Viewing Distributed and Diluted Costs</li></ul><h4>Auditing and Adjusting Payable Time</h4><ul><li>Identifying the Stages of Payable Time<br />Adjusting Paid Time<br />Viewing Unprocessed Reported Time<br />Viewing Unprocessed PayableTime<br />Locking Timesheets</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Oracle PeopleSoft Time and Labor - North America Rel. 9.2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Oracle PeopleSoft Time and Labor - North America Rel. 9.2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

SAP Human Capital Management

IMS Productivity Analyst

Oracle Fusion HCM

Payroll

Employee Management

Human Resources Management

Oracle PeopleSoft Time and Labor - North America Rel. 9.2

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for programmatic developers looking to write programmatic customizations to both business logic and UI layers using Apex and Visualforce. You should have a good understanding of core object-oriented programming concepts and experience building declarative solutions on the Salesforce Platform. This course is also a great foundation builder if you're looking to earn your Salesforce Platform Developer I credential.<br />IMPORTANT: Students are expected to follow the steps detailed in the Computer Set-up Guide for this class if you'll be using your own computer when attending a virtual or in-person class.</p>Overview<p>Learn modern tools for developing on the Salesforce Platform using Visual Studio Code, the Salesforce Extension Pack, and the Salesforce CLI.<br />Write business logic customizations using Apex triggers and classes; those customizations will use SOQL and DML.<br />Design programmatic solutions that take advantage of declarative customizations.<br />Describe how your trigger code works within the basics of the Save Order of Execution.<br />Describe some of the fundamental aspects of designing programs on a multi-tenant platform.<br />Write Visualforce markup and code to customize the user interface.<br />Use the built-in testing framework to test Apex and Visualforce.</p><p>Learn how to customize and design applications programmatically on the Salesforce Platform. In this 5-day class, our platform experts will introduce you to Apex (Salesforce?s programming language) and Visualforce markup, so you can customize your Salesforce applications using code and explore how Apex interacts with declarative customizations on the platform. Learn how to retrieve, manipulate, and store data programmatically in data objects (sObjects), write and test custom logic, write Visualforce pages to customize your user interface, and deploy your solutions to another environment. Get an overview of the declarative automation tools available on the platform and a brief introduction to the Lightning Component framework. Plus, explore the nuances of working on a multi-tenant platform so you can extend the platform to meet business demands.</p></div><div id="course-pills-2"><h4>Declarative Automation</h4><ul><li>Create Formula Fields</li><li>Create Roll-Up Summary Fields</li><li>Understand Record Types</li><li>Review Other Automation Tools</li><li>Build a Data Model on the Salesforce Platform</li></ul><h4>Programming with Apex</h4><ul><li>Describe Key Aspects of Apex That Differentiate It from Other Languages, Such as Java and C#</li><li>Describe Why Apex Transactions and Governor Limits Must Be Considered When Writing Apex</li><li>Execute Simple Apex</li><li>Use the sObject Data Type, the Primitive Data Types, and Basic Control Statements in Apex</li></ul><h4>Using SOQL and SOSL to Retrieve Your Org?s Data</h4><ul><li>Write a Basic Query Using Salesforce?s Query Language, SOQL</li><li>Process the Result of a Query in Apex</li><li>Create a Query Dynamically at Run-Time</li><li>Use SOQL to Query Parent-Child Relationships</li><li>Describe a Relationship Query</li><li>Write a Query That Traverses a Child-to-Parent Relationship</li><li>Write a Query That Traverses a Parent-to-Child Relationship</li><li>Use SOSL to Search Data</li></ul><h4>Using DML to Manipulate Your Org?s Data</h4><ul><li>List the Differences Between the Ways You Can Invoke DML Operations</li><li>Write Apex to Invoke DML Operations and Handle DML Errors</li></ul><h4>Deployment</h4><ul><li>What Is Deployment?</li><li>Deploy Code Using Change Sets</li><li>Use the Ant Migration Tool</li><li>Review Managed and Unmanaged Packages</li><li>Explore Salesforce DX</li></ul><h4>Trigger Essentials</h4><ul><li>Describe What a Trigger Is Used For</li><li>Describe the Syntax of a Trigger Definition</li><li>Use Trigger Context Variables</li></ul><h4>Apex Class Essentials</h4><ul><li>Describe How Apex Classes Are Used</li><li>Define an Apex Class</li><li>Determine What Data an Apex Class Can Access</li></ul><h4>The Save Order of Execution, Apex Transactions, and Platform Events</h4><ul><li>Describe Key Points in the Order of Execution </li><li>Describe How Triggers Fit Into and Can Be Impacted by the Order of Execution </li><li>Describe the Lifecycle of an Apex Transaction</li><li>Describe the Memory Lifecycle for Static Attributes</li><li>Use Platform Events for Immediate Error Logging</li></ul><h4>Apex Testing</h4><ul><li>Describe the Apex Testing Framework</li><li>Create Test Data</li><li>Write and Run an Apex Test</li><li>Test Best Practices</li></ul><h4>Strategies for Designing Efficient Apex Solutions</h4><ul><li>Describe Best Practices for Writing Code That Is Easy to Maintain and Extend </li><li>Write Triggers and Classes That Assume Batches of Data as Input</li><li>Write Code That Works Efficiently with the Database, Both in Querying and Using DML </li></ul><h4>Trigger Design Strategies</h4><ul><li>List Declarative Mechanisms You Can Use to Implement Complex Business Logic, What Types of Problems They?re Best Used for, and Their Limitations</li><li>Describe Ways in Which You Can Use Declarative Functionality to Improve Your Programmatic Solutions </li></ul><h4>Working with Visualforce</h4><ul><li>Create a Visualforce Page</li><li>Reference a Standard Controller</li><li>Launch a Visualforce Page Using a Custom Button</li><li>Display Data from a Record in a Visualforce Page</li><li>Reference Custom Controllers and Controller Extensions</li><li>Work with List Controllers</li></ul><h4>Visualforce Development Considerations and Testing</h4><ul><li>Describe Common Limit Issues and Security Concerns</li><li>Describe Strategies for Testing Visualforce Controllers</li><li>Write Tests for Controller Constructors</li><li>Write Tests for Action Methods, Getters, Setters, and Properties</li></ul><h4>Lightning Components</h4><ul><li>Create and Surface an Aura Component</li><li>Create and Surface a Lightning Web Component</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Salesforce Build Applications Programmatically on the Salesforce Platform (DEX450) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Salesforce Build Applications Programmatically on the Salesforce Platform (DEX450) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Salesforce Associate

Online Course Marketing

Online Course Creation

Salesforce Certified JavaScript Developer

Salesforce

Salesforce Certified Marketing Cloud Email Specialist

Salesforce Build Applications Programmatically on the Salesforce Platform (DEX450)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />Network Video Engineer<br />Voice/UC/Collaboration/Communications Engineer<br />Collaboration Tools Engineer<br />Collaboration Sales/Systems Engineer</p>Overview<p>Cisco Meeting Server Overview<br />Cisco Meeting Server Deployment<br />Cisco Meeting Server User Licensing<br />Cisco Meeting Server Configuration<br />Cisco Meeting Server Configuration with Cisco Unified Communication Manager (CUCM)<br />Cisco Meeting Server Integration VCS/Expressway<br />Cisco Meeting Server Integration with TMS<br />Cisco Meeting Server Configuration with Lync/Skype for Business<br />Cisco Meeting Server Recording and Streaming<br />Cisco Meeting Manager (CMM) Deployment<br />Cisco Meeting Server WebRTC using Expressway Proxy<br />Cisco Meeting Server Customization<br />Cisco Meeting Server Troubleshooting</p><p>In this course, students will install and configure a Cisco Meeting Server version 2.x. Students will configure a multimode CMS Cluster and implement all the different components of a clustered solution. Student will also integrate CMS with Unified Communications Manager and VCS/Expressway. Students will also integrate Recording and Skype/Lync. Students will use the TMS and new Cisco Meeting Manager Schedule and monitor CMS.</p></div><div id="course-pills-2"><h4>Cisco Meeting Server Overview</h4><ul><li>What is Cisco Meeting Server<br />Cisco Meeting Server Benefits<br />Cisco Meeting Server vs Telepresence Server vs MCU<br />Cisco Meeting Server Functions?<br />Cisco Meeting Server Components<br />Cisco Meeting Server Call Bridge<br />Cisco Meeting Server Web Bridge<br />Cisco Meeting Server Turn Server<br />Cisco Meeting Server XMPP Server<br />Cisco Meeting Server Database<br />Cisco Meeting Server Scalability<br />On-premises and Cloud Conferencing<br />API Integration</li></ul><h4>Cisco Meeting Server Deployment</h4><ul><li>MMP CLI<br />Cisco Meeting Server Prerequisites<br />Cisco Meeting Server 2000 Deployments<br />Installing the server<br />Configuring the Fabric Interconnect modules<br />Configuring the Cisco Meeting Server 2000 through the MMP<br />Checking the installed software<br />Configuring the Web Admin Interface<br />Applying a License File<br />Cisco Meeting Server 1000/VM Deployments<br />Installing CMM via VMware<br />Configuring VMware Network Management<br />Configuring the VMware Instance using vSphere client<br />Retrieving and activating VMware Licenses<br />Accessing the Cisco Meeting Server 1000 Console<br />Installing CMM via Hyper-V<br />Single combined server deployment<br />Single Split Server Deployment<br />Deploying a Core Server<br />Deploying an Edge Server<br />Certificate Guidelines for Single Split Server Deployment<br />Scalable and Resilient Server Deployments</li></ul><h4>Cisco Meeting Server User Licensing</h4><ul><li>Obtaining and Entering a License File<br />Cisco Meeting Server Licenses<br />Cisco User Licenses<br />Personal Multiparty Plus Licensing<br />Shared Multiparty Plus Licensing<br />Cisco Meeting Server Capacity Units<br />XMPP Licensing for Cisco Meeting Apps<br />Cisco Meeting Server Capacity Units</li></ul><h4>Cisco Meeting Server Configuration</h4><ul><li>Transferring the License File to the Cisco Meeting Sever<br />Creating a Cisco Meeting Server Administrator Account<br />Setting up the Network Interface for IPv4<br />Adding additional Network Interfaces<br />Configuring the Web Admin Interface<br />Creating the certificate for the Web Admin Interface<br />Configuring the Web Admin Interface for HTTS Access<br />Configuring the Web Bridge<br />Configuring the TURN server<br />Configuring the Databases<br />Deploying Web Bridges<br />Deploying multiple Web Bridges<br />Setting up the Web Bridges? certificates<br />Setting up the Web Bridges via the API<br />Web Bridge call flow<br />Cisco Meeting App and WebRTC Client<br />Enabling HTTP redirect and the Web Bridge<br />Deploying the TURN Servers<br />Dial plan configuration ? Overview<br />Dial plan rules for incoming calls and outbound calls<br />Outbound Dial Plan Rules<br />Inbound Dial Plan Rules<br />Forwarding Dial Plan Rules<br />Dial plan configuration?SIP endpoints</li></ul><h4>Cisco Meeting Server (CMS) Configuration with Cisco Unified Communication Manager (CUCM)</h4><ul><li>CUCM and CMS Integration<br />Setting up Escalated ad hoc calls<br />Configuring the Meeting Server<br />Setup Incoming Dial Plan<br />Setup Administrator Account with API Permission<br />Adding the Cisco Meeting Server as a Conference Bridge<br />Creating a Media Resource Group<br />Creating a Media Resource List<br />Adding the Media Resource Group to a Device Pool or Device<br />Setting up Scheduled and Rendezvous Calls<br />Configure Outbound Dial Plan Dial Plan<br />Configuring Cisco Unified Communications Server<br />Configure Route Groups<br />Configure Route Lists<br />Configure Route Pattern<br />Support for Active Control<br />Participant List<br />Indicators<br />Selecting Layout<br />Limitations<br />Overview of ActiveControl and the iX protocol<br />CUCM 8.x and earlier<br />Third-party networks<br />VCS-centric deployments<br />Load Balancing Calls<br />Configuring Call Bridges for Load Balancing Incoming Calls<br />Creating Call Bridge Groups<br />Enabling Load Balancing<br />Fine Tuning Load Balancing<br />Enable Load Balancing of Outbound SIP Calls<br />Setup Outbound Dial Plan Rule for Load Balancing SIP Calls<br />Supply the Call Bridge Group or Specific Call Bridge to Use for Outbound SIP Calls</li></ul><h4>Cisco Meeting Server Integration VCS/Expressway</h4><ul><li>Gateway Configuration<br />Call Testing<br />Inbound call from an endpoint registered to a VCS/Expressway<br />Outbound call to an endpoint registered to a VCS/Expressway<br />Calling non Cisco Meeting App users from H.323 endpoint<br />Troubleshooting</li></ul><h4>Cisco Meeting Server Integration with TMS</h4><ul><li>TMS Integration</li></ul><h4>Cisco Meeting Server Configuration with Lync/Skype for Business</h4><ul><li>Configuring Cisco Meeting Server with SKYPE<br />Dial plan configuration ? integrating Lync/Skype for Business<br />Lync clients dialing into a call on clustered Meeting Servers<br />Integrating SIP endpoints and Lync clients<br />Adding calls between Lync clients and SIP video endpoints<br />Lync Front End server configuration<br />VCS configuration<br />Meeting Server configuration<br />Integrating Cisco Meeting App with SIP and Lync clients<br />Integrating Lync using Lync Edge service<br />Controlling the bandwidth for sharing content on Microsoft Lync and Skype for<br />Business calls<br />Direct Lync federation<br />Calling into scheduled Lync meetings directly and via IVR<br />Office 365 Dual Homed Experience with OBTP Scheduling</li></ul><h4>Cisco Meeting Server Recording and Streaming</h4><ul><li>Recording Meetings<br />Recorder licensing<br />Recording with Vbrick<br />Prerequisites for the Meeting Server<br />Configuring the Meeting Server to work with Vbrick<br />Steps to configuring the Streamer<br />Deploying streaming<br />Streamer licensing Recording meetings</li></ul><h4>Cisco Meeting Manager (CMM) Deployment</h4><ul><li>Deploy Cisco Meeting Manager<br />Cisco Meeting Manager Meetings<br />Navigation<br />List Meetings<br />Edit Meetings<br />Layout<br />Recording<br />Streaming<br />Participants<br />Find meetings<br />Find participants<br />Change layout for all participants in a meeting<br />Start and stop recording<br />Start and stop streaming<br />Add participants<br />Change layout for an individual participant<br />Turn audio or video on or off<br />View participant details<br />Call statistics</li></ul><h4>Cisco Meeting Server WebRTC using Expressway Proxy</h4><ul><li>Configure Cisco Meeting Server for WebRTC Proxy<br />Configure Cisco Expressway C<br />Configure Turn on Cisco Expressway E</li></ul><h4>Cisco Meeting Server Customization</h4><ul><li>WebRTC App Customization<br />Call Customization<br />IVR Message Customization<br />SIP/LYNC Call Message Customization<br />Invitation Customization</li></ul><h4>Cisco Meeting Server Troubleshooting</h4><ul><li>Troubleshooting Cisco Meeting Server Connectivity<br />Troubleshooting Web Bridge connectivity<br />Troubleshooting Call Server issues<br />Troubleshooting Conferencing issues</li></ul></div>

Certified ScrumMaster (CSM)

Sccm

Certificate in Information Security Management Principles (CISMP)

Commercial & Contract Management Certification Program (CCM)

Microsoft Certified Trainer (MCT)

ICMCMS-CT-Implementing, Configuring and Managing Cisco Meeting Server

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course will help you:<br />Prepare for entry-level job roles in the high-demand area of data center environments<br />Prepare for courses that support the Cisco Certified Network Professional Data Center certification exams<br />Gain knowledge and hands-on skills through Cisco's unique combination of lessons and hands-on practice using enterprise-grade Cisco learning technologies, data center equipment, and software</p>Overview<p>After taking this course, you should be able to:<br />Describe the foundations of data center networking<br />Describe Cisco Nexus products and explain the basic Cisco NX-OS functionalities and tools<br />Describe Layer 3 first-hop redundancy<br />Describe Cisco Fabric Extender (FEX) connectivity<br />Describe Ethernet port channels and virtual port channel (VPCs)<br />Introduce switch virtualization, machine virtualization, and network virtualization<br />Compare storage connectivity options in the data center<br />Describe Fibre Channel communication between the initiator server and the target storage<br />Describe Fibre Channel zone types and their uses<br />Describe N-Port Virtualization (NPV) and N-Port Identifier Virtualization (NPIV)<br />Describe data center Ethernet enhancements that provide a lossless fabric<br />Describe Fibre Channel over Ethernet FCoE<br />Describe data center server connectivity<br />Describe Cisco UCS Manager<br />Describe the purpose and advantages of APIs<br />Describe Cisco ACI<br />Describe the basic concepts of cloud computing</p><p>The Understanding Cisco Data Center Foundations (DCFNDU) v1.0 course helps you prepare for entry-level data center roles. In this course, you will learn the foundational knowledge and skills you need to configure CiscoÂ© data center technologies including: networking, virtualization, storage area networking, and unified computing. You will get an introduction to Cisco Application Centric Infrastructure (Cisco ACI), automation and cloud computing. You will get hands-on experience with configuring features on Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS). This course also earns you 30 Continuing Education (CE) credits towards recertification.</p></div><div id="course-pills-2"><h4>Describing the Data Center Network Architectures</h4><ul><li>Cisco Data Center Architecture Overview</li><li>Three-Tier Network: Core, Aggregation, and Access</li><li>Spine-and-Leaf Network</li><li>Two-Tier Storage Network</li></ul><h4>Describing the Cisco Nexus Family and Cisco NX-OS Software</h4><ul><li>Cisco Nexus Data Center Product Overview</li><li>Cisco NX-OS Software Architecture</li><li>Cisco NX-OS Software CLI Tools</li><li>Cisco NX-OS Virtual Routing and Forwarding</li></ul><h4>Describing Layer 3 First-Hop Redundancy</h4><ul><li>Default Gateway Redundancy</li><li>Hot Standby Router Protocol</li><li>Virtual Router Redundancy Protocol</li><li>Gateway Load Balancing Protocol</li></ul><h4>Describing Cisco FEX</h4><ul><li>Server Deployment Models</li><li>Cisco FEX Technology</li><li>Cisco FEX Traffic Forwarding</li><li>Cisco Adapter FEX</li></ul><h4>Describing Port Channels and VPCs</h4><ul><li>Ethernet Port Channels</li><li>Virtual Port Channels</li><li>Supported VPC Topologies</li></ul><h4>Describing Switch Virtualization</h4><ul><li>Cisco Nexus Switch Basic Components</li><li>Virtual Routing and Forwarding</li><li>Cisco Nexus 7000 Virtual Device Contexts (VDCs)</li><li>VDC Types</li><li>VDC Resource Allocation</li><li>VDC Management</li></ul><h4>Describing Machine Virtualization</h4><ul><li>Virtual Machines</li><li>Hypervisor</li><li>VM Manager</li></ul><h4>Describing Network Virtualization</h4><ul><li>Overlay Network Protocols</li><li>Virtual Extensible LAN (VXLAN) Overlay</li><li>VXLAN Border Gateway Protocol (BGP) Ethernet VPN (EVPN) Control Plane</li><li>VXLAN Data Plane</li><li>Cisco Nexus 1000VE Series Virtual Switch</li><li>VMware vSphere Virtual Switches</li></ul><h4>Introducing Basic Data Center Storage Concepts</h4><ul><li>Storage Connectivity Options in the Data Center</li><li>Fibre Channel Storage Networking</li><li>Virtual Storage Area Network (VSAN) Configuration and Verification</li></ul><h4>Describing Fibre Channel Communication Between the Initiator Server and the Target Storage</h4><ul><li>Fibre Channel Layered Model</li><li>Fabric Login (FLOGI) Process</li><li>Fibre Channel Flow Control</li></ul><h4>Describing Fibre Channel Zone Types and Their Uses</h4><ul><li>Fibre Channel Zoning</li><li>Zoning Configuration</li><li>Zoning Management</li></ul><h4>Describing Cisco NPV Mode and NPIV</h4><ul><li>Cisco NPV Mode</li><li>NPIV Mode</li></ul><h4>Describing Data Center Ethernet Enhancements</h4><ul><li>Institute of Electrical and Electronic Engineers (IEEE) Data Center Bridging</li><li>Priority Flow Control</li><li>Enhanced Transmission Selection</li><li>Data Center Bridging Exchange (DCBX) Protocol</li><li>Congestion Notification</li></ul><h4>Describing FCoE</h4><ul><li>Cisco Unified Fabric</li><li>FCoE Architecture</li><li>FCoE Initialization Protocol</li><li>FCoE Adapters</li></ul><h4>Describing Cisco UCS Components</h4><ul><li>Physical Cisco UCS Components</li><li>Cisco Fabric Interconnect Product Overview</li><li>Cisco I/O Module (IOM) Product Overview</li><li>Cisco UCS Mini</li><li>Cisco Integrated Management Controller (IMC) Supervisor</li><li>Cisco Intersight?</li></ul><h4>Describing Cisco UCS Manager</h4><ul><li>Cisco UCS Manager Overview</li><li>Identity and Resource Pools for Hardware Abstraction</li><li>Service Profiles and Service Profile Templates</li><li>Cisco UCS Central Overview</li><li>Cisco HyperFlex? Overview</li></ul><h4>Using APIs</h4><ul><li>Common Programmability Protocols and Methods</li><li>How to Choose Models and Processes</li></ul><h4>Describing Cisco ACI</h4><ul><li>Cisco ACI Overview</li><li>Multitier Applications in Cisco ACI</li><li>Cisco ACI Features</li><li>VXLAN in Cisco ACI</li><li>Unicast Traffic in Cisco ACI</li><li>Multicast Traffic in Cisco ACI</li><li>Cisco ACI Programmability</li><li>Common Programming Tools and Orchestration Options</li></ul><h4>Describing Cloud Computing</h4><ul><li>Cloud Computing Overview</li><li>Cloud Deployment Models</li><li>Cloud Computing Services</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Understanding Cisco Data Center Foundations v1.1 (DCFNDU) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Understanding Cisco Data Center Foundations v1.1 (DCFNDU) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Associate (CCNA)

Networking Fundamentals

Cisco Certified Network Professional certification (CCNP)

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

IT Networking Fundamentals

Cisco Understanding Cisco Data Center Foundations v1.1 (DCFNDU)

Harpenden

<p>Bad news - people don't buy your product.</p><p>Better news - they don't buy anyone else's product either.</p><p>Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'.</p><p>So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap.</p>This course will help participants:<ul><li>Build rapport with authenticity</li><li>Use open questions, listening and summary to properly understand the prospect</li><li>Use 'impact' questions to 'stack the pain' of remaining with the status quo</li><li>Convert features into personalised benefits that reflect stated needs</li><li>Handle objections with calm confidence</li><li>Identify buying signals</li><li>Close effectively</li><li>Convey credible urgency centred on the prospect's - not the salesperson's - interests</li></ul><section>
                    <h3>1 What makes a customer buy any product?</h3><ul><li>Moving towards 'pleasure'</li><li>Moving away from 'pain'</li><li>Robert Cialdini's Psychology of Influence - buying motives</li><li>Understanding what your product does for customers</li><li>Why there is never a 'one size fits all' approach</li><li>What are the real 'unique selling points' and why the salesperson is the real 'USP'</li><li>At what point does the customer emotionally buy your product?</li></ul> <h3>2 Getting past gatekeepers</h3><ul><li>What gatekeepers' motivations are</li><li>How to make them your friend rather than your enemy</li><li>How to make your call harder to block than to put through</li><li>How to control the gatekeeper with questions, not answers</li><li>Using Cialdini's 'reciprocity' law to get put through more often</li><li>Practical exercise in which the trainer poses as gatekeeper</li></ul> <h3>3 Questioning and listening skills</h3><ul><li>How to use open questions to get the customer talking</li><li>What questions to avoid and why</li><li>How to 'stack the pain' of the status quo with 'impact questions'</li><li>Practical 'pain stacking' exercise in pairs</li><li>What listening is and what it isn't</li><li>Question funnelling - how to earn deeper disclosure through probing</li><li>Practical funnelling exercise in pairs</li><li>The power of summary</li></ul> <h3>4 How to create tailored benefits and not 'dive into solution'</h3><ul><li>What is 'diving into solution'? Examples and analogies</li><li>Why it is to be avoided</li><li>Practical exercise in pairs - how it feels to have solutions offered up too early</li><li>How to avoid 'feature-dumping'</li><li>What is 'value selling'?</li><li>How to create tailored benefits</li><li>How to convert product features into benefits</li><li>How to deal with the prospect's competitor allegiance</li></ul> <h3>5 Handling objections and testing the water</h3><ul><li>How to overcome the price objection by selling value</li><li>Common objections the participants encounter and answers that work</li><li>The objections salespeople carry in their own heads</li><li>The 'A-C-E' objection-handling model</li><li>How to uncover objections</li><li>When - and when not - to trial close</li></ul> <h3>6 Closing skills</h3><ul><li>Why salespeople often close too early</li><li>How to identify buying signals</li><li>How to use urgency with skill and effectiveness</li><li>Four killer closing techniques that work</li><li>How to avoid buying the product back by careless post-sale talk</li><li>How to ask for referrals for your product</li><li>How to 'farm' the account for future opportunities</li></ul> <h3>7 Wrap-up</h3><ul><li>Key learnings from each participant</li><li>Individual action planning - steps that can and will be implemented in the workplace</li></ul> 


                </section>

The In House Training Company

Coaching Skills

Professional Selling Skills (PSS)

Meeting Skills

Counselling Skills

Presentation Skills

Sales skills for selling products (In-House)

<p>This very practical one-day programme provides participants with the skills and knowledge required to be an effective member of the procurement team and to enable them to procure a wide range of resources for the organisation, in a compliant and cost-effective manner. It also empowers them to be able to collaborate with all key stakeholders.</p>By the end of the programme participants will be able to:<ul><li>Understand the basic concepts of good procurement practice</li><li>Apply a range of tools and techniques for developing scopes of work and specifications</li><li>Apply various methods to select and evaluate suppliers</li><li>Develop robust contract award strategies</li><li>Appreciate the commercial importance of effective procurement and opportunities to reduce cost and add value</li><li>Develop appropriate procurement strategies depending on risk and value</li><li>Appreciate the legal aspects of procurement</li></ul><section>
                    <h3>1 Welcome</h3><ul><li>Introductions</li><li>Aims and objectives</li><li>Plan for the day</li></ul> <h3>2 The basics of procurement</h3><ul><li>The concept of total cost of ownership <em>v</em> price</li><li>The procurement cycle</li><li>The roles of the customer and the contractor</li><li>Impact upon profit</li></ul> <h3>3 Specification process</h3><ul><li>Importance of effective specifications</li><li>Specification development process</li><li>Types of specification</li><li>Team approach</li><li>Use of performance specifications</li><li>Early supplier involvement (ESI) / early contractor involvement (ECI)</li></ul> <h3>4 Quality</h3><ul><li>Concepts and practices</li><li>Defining 'fit for purpose'</li><li>Conformance to requirements</li><li>Compliance to standards</li><li>Role of the supplier</li><li>Quality assurance tools and techniques</li></ul> <h3>5 Procurement methods</h3><ul><li>RFP</li><li>RFQ</li><li>ITT</li><li>Negotiated procurement</li><li>Strategic partnerships</li><li>Outsourcing</li></ul> <h3>6 Tendering</h3><ul><li>How to undertake a formal tendering process</li><li>Business case to award</li><li>Critical stages in the process</li><li>Risks and benefits</li></ul> <h3>7 Tender evaluation</h3><ul><li>How to undertake a quotation analysis</li><li>Tools of analysis</li><li>Use of VFM models</li><li>Role of the customer</li><li>Comparisons around cost, quality, and delivery</li></ul> <h3>8 Supplier selection and evaluation</h3><ul><li>Developing critical selection criteria</li><li>Using the 10Cs model</li><li>Importance of effective selection process</li><li>Weighting systems</li><li>Importance of validity and evidence</li></ul> <h3>9 Capital equipment procurement</h3><ul><li>Life cycle cost issues</li><li>Payback calculations</li><li>Compatibility issues</li><li>Maintenance and training issues</li><li>After-sales support</li></ul> <h3>10 Supplier relationships</h3><ul><li>Corporate social responsibility issues</li><li>Communication</li><li>360 feed-back</li><li>Open and ethical</li><li>Initial understanding</li><li>Clear and fair terms and conditions</li></ul> <h3>11 Close</h3><ul><li>Review of key learning points</li><li>Personal action planning</li></ul> 


                </section>

Purchasing

Procurement & Supply

Procurement

Professional Skills Course (PSC)

Introduction to procurement (In-House)

<p>The aim of this course is to provide an overview of the key principles and techniques for leading and managing project work. It will focus on the core principles and generic methods of project management, showing how these can be applied to typical projects.</p><p>The scope of the programme includes:</p><p>The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles.</p>The principal training objectives for this programme are to:<ul><li>Explain and demonstrate the key principles of successful project management</li><li>Demonstrate a range of useful project management tools and techniques</li><li>Define the role of, and help participants understand the skills required by, the project leader</li><li>Illustrate the use of project skills through examples and case studies</li><li>Identify ways to improve project management, both individually and corporately</li></ul><section>
                    DAY ONE <h3>1 Introduction (Course sponsor)</h3><ul><li>Why this programme has been developed</li><li>Review of participants' needs and objectives</li></ul> <h3>2 Key concepts and requirements for success</h3><ul><li>Projects and project management</li><li>Lessons from past projects; the essential requirements for success</li><li>Differences between projects; characteristic project life cycles</li><li>The challenges of project management; the role of the project manager</li><li>Project exercise<ul><li><em>A team exercise to demonstrate the challenges of project management</em></li></ul></li></ul> <h3>3 Defining project objectives and scope</h3><ul><li>Identifying the stakeholders; key roles and responsibilities</li><li>Getting organised; managing the definition process</li><li>Working with the 'customer' to define the project scope</li></ul> <h3>4 Project case study: part 1</h3><ul><li><em>Defining the project objectives: syndicate teams define the objectives and scope for a typical project</em></li></ul> <h3>5 Project planning</h3><ul><li>The nature of planning; recognising planning assumptions</li><li>Planning the plan; the importance of team involvement</li><li>Developing the work breakdown structure</li><li>Estimating task resources, timescales and costs</li><li>Developing the project schedule</li><li>Analysing the plan and identifying the critical path</li></ul> <h3>6 Project case study: part 2</h3><ul><li><em>Creating the project plan</em></li><li><em>Syndicate teams begin development of their project plans (for completion after session 7)</em></li><li><em>Team presentations and group discussion (after session 7)</em></li></ul> DAY TWO <h3>7 Managing project risks</h3><ul><li>Understanding and defining project risks</li><li>Classifying risks and adopting an appropriate risk strategy</li><li>Identifying, evaluating and managing project risks</li><li>Agreeing ownership of project risks; the risk register</li><li>Integrating planning and risk management</li></ul> <h3>8 Project control</h3><ul><li>Pro-active and re-active control; striking the right balance</li><li>Pre-requisites for effective, pro-active project control</li><li>Avoiding unnecessary 'scope creep' and controlling change</li><li>Selecting the data needed to provide early warning of problems</li><li>Monitoring project performance: 'S' curves, slip charts, earned value</li><li>Getting good data and assessing project status</li><li>Defining the roles and responsibilities for control</li><li>Setting up a routine process for keeping up to date</li><li>Managing and controlling multiple projects</li></ul> <h3>9 Project case study: part 3</h3><ul><li><em>Controlling the project</em></li><li><em>Teams control their project as new developments take place</em></li></ul> <h3>10 Course review and transfer planning (Course sponsor present)</h3><ul><li>Identify actions to be implemented individually</li><li>Identify corporate opportunities for improving project management</li><li>Sponsor-led review and discussion of proposals</li><li>Conclusion</li></ul> 


                </section>

Project Management Institute (PMI)

Project Leadership

Project Management

Google Project Management

Trainers Course

Successful project management (In-House)

<p>This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan.</p><p>If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan.</p>This programme will help participants:<ul><li>Discover opportunities - through a deeper understanding of the customer's business</li><li>Develop partnership - through a better 'value proposition' for the customer</li><li>Increase repeat business - based on higher customer satisfaction</li><li>Improve synergy - by getting everyone to 'sing from the same hymn sheet'</li><li>Develop a collaborative account plan - validated by the customer and their own management</li><li>Secure resources - management <em>will</em> align resources to execute <em>soundly based</em> account plans</li><li>Win an increased share of 'customer wallet' - through systematic account development</li></ul><section>
                    <h3>1 The six principles of strategic account development</h3><ul><li>Introduction to the PROFIT account development model:<ul><li>- Performance</li><li>- Relationships</li><li>- Objectives and goals</li><li>- Feedback</li><li>- Integration</li><li>- Teamwork</li></ul></li><li>Practical account development strategies: overview and case studies</li></ul> <h3>2 Performance</h3><ul><li>Use practical tools to help you manage and measure account performance and success</li><li>Design and build a monthly account dashboard for all sizes of account</li><li>Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools</li><li>Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible</li></ul> <h3>3 Relationships</h3><ul><li>How to build and manage key relationships within an account</li><li>Qualifying and managing key influencers accurately</li><li>Producing a 'relationship matrix' for each account quickly and easily</li><li>Approaching and developing new contacts strategically</li><li>Tools and techniques for successful tracking of contacts and call-backs</li><li>Developing a coach or advocate in every customer organisation pro-actively</li></ul> <h3>4 Objectives and goals</h3><ul><li>Where are you now? - how to establish your competitive position within an account</li><li>Know how to set, monitor and track key objectives for accounts over the short, medium and long term</li><li>Selling against the competition - developing both long- and short-term sales strategies</li></ul> <h3>5 Feedback - building loyal and satisfied customers</h3><ul><li>The correct way to manage customer expectations and create listening loops within an account</li><li>How to monitor and track your customer's perception and satisfaction with your organisation</li><li>Building a personalised satisfaction matrix for each account</li><li>Customer review meetings - best practice in building loyalty by regular joint planning events</li><li>Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude</li></ul> <h3>6 Integration</h3><ul><li>How to integrate your products or solutions with the customer's business needs and processes</li><li>Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor</li><li>Developing a loyalty strategy for key accounts or groups of smaller accounts</li><li>Getting your message and strategy across to C-level contacts</li></ul> <h3>7 Teamwork</h3><ul><li>Working with others to achieve your account goals</li><li>Gaining internal commitment from your organisation</li><li>Managing and working with a virtual team</li><li>Creating cross-departmental communication loops</li></ul> <h3>8 Putting it all together</h3><ul><li>Personal account reviews</li><li>Personal learning summary and action plans</li></ul> 


                </section>

Account Manager

ACCA Strategic Business Leader (SBL)

Coaching & Consulting Business

Account Management

Business Development

Sales Management

Key account management (In-House)

<p>Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them.</p>This course will help participants:<ul><li>Use broad open questions to give the customer a platform for their opinions or issues</li><li>Improve listening skills to really understand what's behind the customer's challenging style</li><li>Probe specific phrases to show listening and earn deeper disclosure</li><li>Use silence to let challenging customers 'blow off steam'</li><li>Understand the negative impact of certain phrases on a challenging customer</li><li>Summarise effectively and reassure the customer of our understanding of their needs</li><li>Recognise the 'behaviour cycle' and avoid emotional escalation</li><li>Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state</li><li>Create loyalty in customers who are slow to give trust</li></ul><section>
                    <h3>1 What makes a customer 'challenging'?</h3><ul><li>Why customers challenge us - understanding their drivers</li><li>'Wearing their shoes' - seeing things from their perspective</li><li>Understanding our own personality style</li><li>How to flex with a style that is different from our own</li><li>Ways to quickly recognise a customer's style</li><li>The benefits of flexing with a challenging customer's style</li></ul> <h3>2 Practical exercise - forum theatre</h3><ul><li>Participants take it in turns to deal with the trainer (who plays the role of the challenging customer)</li><li>Observers stop the action when they hear or see something they deem wrong</li><li>The participant in the seat gets a chance to use a suggested alternative line</li><li>The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves</li><li>Frequent feedback from the trainer as to how the participant's words are making him feel</li><li>Opportunities to rewind the action if an ill-advised line is suggested and delivered</li><li>Flipchart for capturing what worked, what didn't work and why</li><li>Mehrabian principle - the importance of body language and tone over words used</li></ul> <h3>3 Questioning and listening skills</h3><ul><li>How to use open questions to get the customer talking</li><li>What questions to avoid and why</li><li>The use of pauses and silence to reduce tension and build trust</li><li>What listening is and what it isn't</li><li>Question funnelling - how to earn deeper disclosure through probing</li><li>The power of summary</li></ul> <h3>4 Transactional analysis explained</h3><ul><li>What is transactional analysis (TA)?</li><li>Exploring the TA states and why people behave in that way under pressure</li><li>How to bring challenging customers to 'adult' state to reduce tension</li><li>How 'parent' or 'child' behaviours can be inadvertently triggered</li><li>Understanding the 'behavioural cycle' and how to break it</li><li>Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words</li></ul> <h3>5 How to build trust with challenging customers</h3><ul><li>Techniques for placating current challenging customers</li><li>Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them</li><li>Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome</li><li>How to 'go the extra mile' with challenging customers</li></ul><h4></h4> <h3>6 Bringing a 'real' challenging customer to life</h3><ul><li>Participants give the trainer a brief profile of a specific challenging customer of theirs</li><li>5-10 minute roleplay in which the trainer brings that individual to life</li><li>Observing participants - without interrupting - make notes on what is and isn't working</li><li>Trainer stops the action half-way through to give feedback on how he is feeling</li><li>Participant goes back into the roleplay having recalibrated their approach based on feedback</li><li>Observers give feedback on what did and didn't work</li><li>Trainer comes out of character to explain the impact of the participant's words and behaviours</li></ul> <h3>7 Wrap-up</h3><ul><li>Key learnings from each participant</li><li>Individual action planning - steps that can and will be implemented in the workplace</li></ul> 


                </section>

Action Learning Facilitator

Challenging Behaviour

Dealing With Difficult Customers

Dealing with challenging customers (In-House)

<p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 46, 57);">When it comes to designing our dream future, there are a few &nbsp;aspects to be considered...</p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);">Firstly, amongst the chaos, how often do we actually create space to think about what we genuinely want for ourselves?</p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);">And then when we do, are they our own desires, or someone else&#39;s?</p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Vision boards help you to gain clarity</strong>&nbsp;on what you truly want from life</p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);">I will teach you to&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">connect&nbsp;</strong>back in with your&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">core values,&nbsp;</strong>an overview behind&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">manifestation</strong>&nbsp;and how our early life experiences may have impacted us now (positively and negatively).</p><ul style="color: rgb(37, 46, 57); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><li fr-original-style="" style="box-sizing: border-box;">Experience a short meditation to clear and open the mind</li><li fr-original-style="" style="box-sizing: border-box;">Identify your big dreams and goals, your values and how this aligns with your identity and purpose.</li><li fr-original-style="" style="box-sizing: border-box;">Create your unique vision board from scratch.</li></ul><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);">The Workshop will be a hybrid of meditation, fun and networking helping you to connect back in with who you truly are, your centre of creativity, and visualise your dream life.</p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);">This is for you if you say yes to one or more of the following:</p><ul style="color: rgb(37, 46, 57); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><li fr-original-style="" style="box-sizing: border-box;">you are ready to explore what you want from life</li><li fr-original-style="" style="box-sizing: border-box;">you feel stuck and uninspired</li><li fr-original-style="" style="box-sizing: border-box;">you have a vision, but you want to have a daily reminder of your dreams and goals</li><li fr-original-style="" style="box-sizing: border-box;">you want to manifest your vision or dream life quicker</li><li fr-original-style="" style="box-sizing: border-box;">you would like to passionately connect with your goals and dreams</li><li fr-original-style="" style="box-sizing: border-box;">you would like to connect with your sacral chakra and instil some creativity into your energy</li></ul><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Are you ready to create the life that lights you up?</strong></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resources required:</strong></em><em fr-original-style="" style="box-sizing: border-box;">&nbsp;</em></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">Everyone: Notepad + pen, quiet space for reflection.&nbsp;</em></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">If you know you definitely want to create your Vision Board on your Computer, then please come ready with access to Microsoft word or Canva. &nbsp;</em></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">Otherwise (and this is my favourite way to start a vision board experience), you will also need;</em></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">Access to images that you can cut out. &nbsp;Here are some ideas on building your portfolio of images:</em></p><ul style="color: rgb(37, 46, 57); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">buy your favourite magazine/ ask around your friends/ family if you can have it rather than being thrown away</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">local supermarkets that offer their free magazine</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">travel agents&nbsp;</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">keep hold of local magazines/ newspapers/ flyers dropped through the door</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">photos that you don&#39;t mind cutting up</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">celebratory cards</em></li></ul><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">Please also have access to A3 card (you can buy these from craft stores) ; scissors, glue.</em></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"></p><p style="color: rgb(37, 46, 57); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(37, 46, 57);"><em fr-original-style="" style="box-sizing: border-box;">You can go super creative here as much as you would like; feathers, sparkle. you could even connect with the outdoors if you know how to preseve your items.&nbsp;</em></p>

Sinéad Robertson

Personal Development

Mindfulness

Life Coaching

Manifestation & Law of Attraction

Meditation

Creative Therapy

𝐃𝐢𝐝 𝐘𝐨𝐮 𝐤𝐧𝐨𝐰?
😍Vision Boards improves your chance of success! 
Here's just a few benefits from the process of vision boarding ⤵️
🔸 Helps you to connect with what you truly want from life;
🔸 Shift your mindset;
🔸 Provides a tool to align and focus your goals
And are a great opportunity to meet new and like minded people!
I'm looking forward to hosting this vision board workshop with you.  
🙏🏻Give me a shout if you have any questions.

Design your Dream Life Vision Board

General Admission

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

CompTIA Network+

Certified Cyber Professional (CCP)

CompTIA A+

CompTIA Security+

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for Administrators who need to setup, configure and manage SharePoint Online as part of their Office 365 Administration.</p>Overview<p>After completing this course, students will gain the skills to:  - Understand the architecture of SharePoint Online  - Have knowledge of all the components in SharePoint Online  - Have on hands on experience configuring the components of SharePoint Online  - Have hands on experience configuring the options  - Work with Site Collections and storage options  - Manage user profiles and social profiling  - Understand and configure data connectivity in SharePoint Online  - Build a taxonomy structure   - Understand and configure Search in SharePoint Online  - Configure and deploy apps  - Understand and define Enterprise content management and data loss prevention.  - Configure additional options and features in SharePoint Online such as Information Rights Management</p><p>This course will introduce the audience to SharePoint Online Administration in Office 365 and explain and demonstrate the configuration options for SharePoint Online. The course is appropriate for existing SharePoint on-premises administrators and new administrators to Office 365 who need to understand how to correctly setup SharePoint Online for their company. The course will also help SharePoint on-premise administrators understand the differences between SharePoint on-premises and SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - INTRODUCTION TO OFFICE 365 AND SHAREPOINT ONLINE</h3> <ul> <li>Introduction to the Office 365 Administration Center</li> <li>Configure Reporting</li> <li>Accessing SharePoint management tools</li> <li>Accessing security and compliancy</li> <li>Managing Office 365 and SharePoint Online with PowerShell</li> <li>Comparing On Premises SharePoint with SharePoint Online</li> <li>User identity in Office 365 and SharePoint Online</li> <li>Manging user domains</li> <li>Building Hybrid scenarios</li> <li>OneDrive and Sites redirection</li> <li>Yammer redirection</li> <li>Understand hybrid search</li> <li>Hybrid business data connectivity</li> <li>Hybrid taxonomy</li> </ul> <h3>2 - WORKING WITH SITE COLLECTIONS</h3> <ul> <li>Introduction to classic and modern admin centers</li> <li>Creating Site Collections</li> <li>Defining ownership and security for site collections</li> <li>Configuring Storage</li> <li>Configure External Access to site collections</li> <li>Recovering site collections</li> <li>Configure external sharing</li> <li>Managing site collections with PowerShell</li> </ul> <h3>3 - MANAGING USER PROFILES</h3> <ul> <li>Overview of the profile service</li> <li>Defining profile properties</li> <li>Map profile properties to a term store</li> <li>Creating custom profile properties</li> <li>Managing audiences</li> <li>Creating audiences</li> <li>Managing user profile policies</li> <li>Configure trusted my site host locations</li> <li>Configure preferred search center locations</li> <li>Defining read access permission levels</li> <li>Configuring newsfeed options</li> <li>Setup email notifications</li> <li>Configure my site cleanup</li> </ul> <h3>4 - WORKING WITH DATA CONNECTIONS</h3> <ul> <li>Introduction to Data Connections</li> <li>Overview of PowerApps, Flow and PowerBi</li> <li>Overview of the business connectivity service</li> <li>Introduction to BDC definition files</li> <li>Creating BDC definition files</li> <li>Introduction to the secure store service</li> <li>Configuring the secure store service</li> <li>Creating secure store target application settings</li> <li>Configure connections to cloud services</li> <li>Configure connections to on-premises services</li> <li>Tools to build data connections</li> <li>Creating external content types</li> <li>Building external lists using external data</li> </ul> <h3>5 - MANAGING THE TERM STORE</h3> <ul> <li>Overview of the term store</li> <li>Understanding terms and life cycle management</li> <li>Creating term groups</li> <li>Creating the term store</li> <li>Creating Term Sets in the UI</li> <li>Creating Term Sets via importing via a CSV</li> <li>Creating terms in the UI</li> <li>Creating terms via PowerShell and CSOM</li> <li>Manage terms with synonyms and pinning</li> <li>Configure delegated administration</li> </ul> <h3>6 - CONFIGURING SEARCH</h3> <ul> <li>An Introduction to the search service</li> <li>Classic versus Modern search experience</li> <li>Understanding Managed Properties</li> <li>Create Managed Properties</li> <li>Manage Authoritative pages</li> <li>Understand Result sources</li> <li>Create and configure result sources</li> <li>Understand Query rules</li> <li>Promoting results through query rules</li> <li>Remove search results from the index</li> <li>Exporting search configurations</li> <li>Importing search configurations</li> </ul> <h3>7 - CONFIGURING APPS</h3> <ul> <li>An Introduction to Apps</li> <li>Understanding the App Catalog</li> <li>Building the App catalog</li> <li>Adding Apps to the catalog</li> <li>Add Apps to your SharePoint sites</li> <li>Adding Apps via the marketplace store</li> <li>Manage App licensing</li> <li>Configure store access settings</li> <li>Monitoring app usage</li> </ul> <h3>8 - ENTERPRISE CONTENT MANAGEMENT IN SHAREPOINT ONLINE</h3> <ul> <li>An Introduction to ECM in SharePoint Online</li> <li>Components of ECM</li> <li>Office 365 versus classic compliancy</li> <li>Understanding In-Place records management</li> <li>Configure In-Place records management</li> <li>Understanding the records center</li> <li>Build and configure a records center</li> <li>Understanding the compliancy policy center</li> <li>Build a compliancy policy center and configure policies</li> <li>Discover the security and compliancy center</li> <li>Configure an eDiscovery center</li> <li>Build an eDiscovery case</li> <li>Understand data loss prevention</li> <li>Build a data loss prevention policy and query</li> <li>Working with classification and data governance</li> </ul> <h3>9 - MANAGE OPTIONS FOR SHAREPOINT ONLINE</h3> <ul> <li>Configure OneDrive features</li> <li>Configure use of Yammer or Newsfeeds</li> <li>Understand Information Rights Management</li> <li>Configure Information Rights Management</li> <li>Define site classification options</li> <li>Understand early release options for Office 365</li> <li>Configure Early release options for your Office 365 tenant</li> <li>Manage Access Control</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55238 SharePoint Online for Administrators training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55238 SharePoint Online for Administrators course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certification

Microsoft Sharepoint

Microsoft 365

Microsoft AZ-104

SharePoint

Microsoft AZ-303

55238 SharePoint Online for Administrators

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is designed for data scientists with existing knowledge of Python and machine learning frameworks like Scikit-Learn, PyTorch, and Tensorflow, who want to build and operate machine learning solutions in the cloud.</p><p></p>Overview<p>Learn how to operate machine learning solutions at cloud scale using Azure Machine Learning. This course teaches you to leverage your existing knowledge of Python and machine learning to manage data ingestion and preparation, model training and deployment, and machine learning solution monitoring in Microsoft Azure.</p><p></p><p>Learn how to operate machine learning solutions at cloud scale using Azure Machine Learning. This course teaches you to leverage your existing knowledge of Python and machine learning to manage data ingestion and preparation, model training and deployment, and machine learning solution monitoring with Azure Machine Learning and MLflow.</p><p></p>Prerequisites<p></p><li>Creating cloud resources in Microsoft Azure.</li>  <li>Using Python to explore and visualize data.</li>  <li>Training and validating machine learning models using common frameworks like Scikit-Learn, PyTorch, and TensorFlow.</li>  <li>Working with containers</li>  <li>AI-900T00: Microsoft Azure AI Fundamentals is recommended, or the equivalent experience.</li><p></p></div><div id="course-pills-2"><h3>1 - Design a data ingestion strategy for machine learning projects</h3> <ul> <li>Identify your data source and format</li> <li>Choose how to serve data to machine learning workflows</li> <li>Design a data ingestion solution</li> </ul> <h3>2 - Design a machine learning model training solution</h3> <ul> <li>Identify machine learning tasks</li> <li>Choose a service to train a machine learning model</li> <li>Decide between compute options</li> </ul> <h3>3 - Design a model deployment solution</h3> <ul> <li>Understand how model will be consumed</li> <li>Decide on real-time or batch deployment</li> </ul> <h3>4 - Design a machine learning operations solution</h3> <ul> <li>Explore an MLOps architecture</li> <li>Design for monitoring</li> <li>Design for retraining</li> </ul> <h3>5 - Explore Azure Machine Learning workspace resources and assets</h3> <ul> <li>Create an Azure Machine Learning workspace</li> <li>Identify Azure Machine Learning resources</li> <li>Identify Azure Machine Learning assets</li> <li>Train models in the workspace</li> </ul> <h3>6 - Explore developer tools for workspace interaction</h3> <ul> <li>Explore the studio</li> <li>Explore the Python SDK</li> <li>Explore the CLI</li> </ul> <h3>7 - Make data available in Azure Machine Learning</h3> <ul> <li>Understand URIs</li> <li>Create a datastore</li> <li>Create a data asset</li> </ul> <h3>8 - Work with compute targets in Azure Machine Learning</h3> <ul> <li>Choose the appropriate compute target</li> <li>Create and use a compute instance</li> <li>Create and use a compute cluster</li> </ul> <h3>9 - Work with environments in Azure Machine Learning</h3> <ul> <li>Understand environments</li> <li>Explore and use curated environments</li> <li>Create and use custom environments</li> </ul> <h3>10 - Find the best classification model with Automated Machine Learning</h3> <ul> <li>Preprocess data and configure featurization</li> <li>Run an Automated Machine Learning experiment</li> <li>Evaluate and compare models</li> </ul> <h3>11 - Track model training in Jupyter notebooks with MLflow</h3> <ul> <li>Configure MLflow for model tracking in notebooks</li> <li>Train and track models in notebooks</li> </ul> <h3>12 - Run a training script as a command job in Azure Machine Learning</h3> <ul> <li>Convert a notebook to a script</li> <li>Run a script as a command job</li> <li>Use parameters in a command job</li> </ul> <h3>13 - Track model training with MLflow in jobs</h3> <ul> <li>Track metrics with MLflow</li> <li>View metrics and evaluate models</li> </ul> <h3>14 - Perform hyperparameter tuning with Azure Machine Learning</h3> <ul> <li>Define a search space</li> <li>Configure a sampling method</li> <li>Configure early termination</li> <li>Use a sweep job for hyperparameter tuning</li> </ul> <h3>15 - Run pipelines in Azure Machine Learning</h3> <ul> <li>Create components</li> <li>Create a pipeline</li> <li>Run a pipeline job</li> </ul> <h3>16 - Register an MLflow model in Azure Machine Learning</h3> <ul> <li>Log models with MLflow</li> <li>Understand the MLflow model format</li> <li>Register an MLflow model</li> </ul> <h3>17 - Create and explore the Responsible AI dashboard for a model in Azure Machine Learning</h3> <ul> <li>Understand Responsible AI</li> <li>Create the Responsible AI dashboard</li> <li>Evaluate the Responsible AI dashboard</li> </ul> <h3>18 - Deploy a model to a managed online endpoint</h3> <ul> <li>Explore managed online endpoints</li> <li>Deploy your MLflow model to a managed online endpoint</li> <li>Deploy a model to a managed online endpoint</li> <li>Test managed online endpoints</li> </ul> <h3>19 - Deploy a model to a batch endpoint</h3> <ul> <li>Understand and create batch endpoints</li> <li>Deploy your MLflow model to a batch endpoint</li> <li>Deploy a custom model to a batch endpoint</li> <li>Invoke and troubleshoot batch endpoints</li> </ul></div>

Data Engineering

Microsoft AZ-900

Microsoft Azure

Microsoft AZ-700

DP-100T01 Designing and Implementing a Data Science Solution on Azure

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

IT Service Management

ITIL

IT Certifications

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is an IT, facilities or data centre operations professional working in and around the data centre and having the responsibility to achieve and improve high-availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Understand the design life cycle of data centres and the stages involved? Discuss the data centre requirements in great level of detail with vendors, suppliers and contractors to ensure that these requirements are met? Validate design plans, quotes and offers proposed by vendors/contractors? Understand redundancy levels for both the data centre design/setup and maintenance? Understand the various building considerations such as bullet proofing, mitigation of seismic activity, fire ratings and thermal stability? Understand how to install a raised floor that meets requirements, avoiding misalignment, level differences and leakage? Understand how to read a Single Line Electrical Diagram to identify and avoid the most common design issues? Choose the correct UPS and parallel configuration, learn and avoid classic parallel installation mistakes? Understand how to calculate battery banks, validate offered configurations to ensure they meet requirements? Understand what distance to keep to avoid EMF issues for human safety and equipment disturbances? Understand the fundamental cooling setup, CFM, Delta-T and other important factors? Understand contamination factors and limitations? Understand full details of fire suppression options, how to calculate gas content and verify installations? Understand how to measure data centre energy efficiency and how to improve it</p><p>The course will bring participants to the level of a suitable sparring partner with suppliers. They will be able to verify offers provided by vendors for correctness, effectiveness and efficiency.</p></div><div id="course-pills-2"><h4>Data Centre Design/Life Cycle Overview</h4><ul><li>Overview of the phases of a data centre life cycle<br />Planning, re-alignment and continuous improvement</li></ul><h4>Standards and Rating Level Definitions</h4><ul><li>Rating level history<br />Difference between Uptime and TIA-942<br />Rating level definitions<br />Redundancy options (N+1), 2N, 2(N+1)<br />Concurrent Maintainability/Compartmentalisation<br />Example configurations<br />Substation and feed requirements<br />Maintenance options<br />Operational processes guidelines/standards<br />Skill development</li></ul><h4>Building Considerations</h4><ul><li>Building location considerations<br />Floor and hanging loads requirements<br />Fire rating for walls and glass<br />Blast protection<br />Bullet proofing<br />Forced entry protection</li></ul><h4>Advanced Raised Floor &amp; Suspended Ceiling</h4><ul><li>Raised floor installation guidelines<br />Techniques to install a proper and leveled raised access floor<br />Common mistakes<br />Choosing the right tiles and their locations<br />Seismic-mitigating floor constructions<br />Choosing the correct suspended ceiling</li></ul><h4>Advanced Power</h4><ul><li>Power infrastructure layout;<br />Formulas which you should know for the data centre<br />Single Line Electrical diagrams; how to read to ensure key components are present for protection<br />Over current protection devices (MCB/MCCB/VCB/ACB/Fuses) definitions and what to use where<br />Earth Leakage devices (RCB/RCD/ELCB/GFCI/ALCI/RCBO), definitions and what to use where<br />Sizing of protective components<br />Lightning strikes and surge protection devices (TVSS/SPD), how they operate, where to use and how to install<br />Power cabling and cable run considerations<br />PDU/DB setup and minimum requirements<br /><br />Generators;<br />Generator types: Standy/Prime/Continuous<br />Component make up and functions<br />Fuel storage and calculation<br />Paralleling of gen-sets<br />Generator room/area requirements<br /><br />UPS Systems;<br />Required specifications for UPS systems<br />How to read data sheets and select the correct UPS<br />Requirements for parallel configurations and avoid pitfalls such as single point of failures<br />How parallel installation should be done, classic mistakes made by installers and how to avoid these<br /><br />Harmonic Filters;<br />Active/Passive filters and their application<br /><br />Battery Banks;<br />Battery bank terminology<br />Designing battery banks, how to calculate, and double check the battery bank to be installed<br />Battery charging pitfalls and ensuring the right charger is being installed and used<br />Using parallel battery banks; how to properly install them, limitations and risks when using batteries in parallel<br />How to test batteries correctly and make decisions on cell/block or string replacement<br />Battery casing choices; ABS, V0, V1, V2<br />Alternative energy storage; flywheel, re-usable cell, compressed air UPS, etc.</li></ul><h4>Advanced Electro Magnetic Fields</h4><ul><li>Sources of EMF<br />Difference between single, three phase and bus-bar EMF<br />Options available to measure EMF and how to interpret the results from single-axes and composite measurements<br />Guidance on safe distance for equipment and humans<br />Calculation of EMF attenuation factor for shielding material permeability and saturation factors</li></ul><h4>Advanced Cooling</h4><ul><li>Important definitions; dry-bulb, wet-bulb, dew-point, RH, sensible and latent heat<br />Psychometric chart and ASHRAE recommendations<br />Environmental class definitions and thermal specifications<br />Temperature/humidity measurements guideline<br />Heat dissipation methods<br />Altitude impact on temperature intake to ICT equipment<br />Floor plan setup for effective cooling<br />Differences in tile surface and supporting structure and the air-flow performance impact<br />Rack door construction and the flow performance impact<br />Equipment Delta-T and its impact<br />Optimising air flow<br />Thermal units conversions<br />Calculations for air volume displacement (CFM/CMH)<br />Cooling capacity calculations<br />Air-conditioning selection<br />De- / humidifying options<br />Air conditioning efficiency<br />SHR impact on cost saving<br />Efficiency indicator<br />New cooling principle and techniques (Submerged, VSD/VRF/ECF/water- and air side economisers)<br />Redundancy guidelines for air-conditioners avoiding classic misconceptions and mistakes for meeting ANSI/TIA-942 compliant designs<br />Installation requirements<br />Connections to fire panel and EPO<br />Commissioning of air conditioners<br />Set points and calibration<br />CFD (Computational Fluid Dynamics)</li></ul><h4>Advanced Fire Protection</h4><ul><li>The fire triangle and elements to stop a fire<br />Detection systems in detail (VESDA, VIEW, smoke sensors)<br />Considerations for installation of sensors<br />Proper testing of smoke sensors<br />Water based systems i.e. deluge, wet-pipe, dry-pipe, pre-action and why most of them don't work and how to detect this<br />Details on Inert and Halocarbon systems and how to select the correct system for your data centre<br />How to calculate the gas content ensuring the appropriate level is installed to suppress the fire including safety considerations<br />Other requirements for gas systems such as release times, hold times, pipe install requirements and other important factors<br />Requirements for the fire detection panel<br />Installation verification, methods, what to check and how<br />New advanced fire suppression technologies</li></ul><h4>Design and Install Scalable Networking Cabling System</h4><ul><li>ANSI/TIA942 cabling structure topology<br />ToR, EoR Design<br />Intelligent patching systems<br />Installation best practice such as routing, bending radius, separation from power, containment fill ratio, fiber link loss calculator, bonding and grounding requirement<br />Standard for telecommunications labeling and administration</li></ul><h4>Environmental Specifications and Contamination Control</h4><ul><li>Acoustic noise effects, regulations, specifications and limits<br />Data centre contaminations and classifications<br />Measurements, standards and limits<br />Preventive measures and avoidance</li></ul><h4>Data Centre Efficiency</h4><ul><li>Business drivers to go Green<br />High-availability or Green?<br />Green guidelines and standards<br />How to measure it and what are acceptable numbers compared to the general industry<br />PUE classes defined by Green Grid and issues with PUE<br />Techniques for saving energy in all parts of the data centre i.e. application/system level, cooling, power distribution</li></ul><h4>Mock Exam</h4><h4>EXAM: Certified Data Centre Specialist</h4></div>

Service Design Courses (SDC)

Construction Design & Management (CDM)

Certificate of Business Continuity Programme (CBCI)

Certified in Data Protection (CDP)

Electrical Design

Certified Data Centre Specialist (CDCS)


RSPH Level 4 Managing Food Safety and Hygiene for Manufacturing 
5 day training course, delivered via live webinar, with the trainer. 
Exam is taken in person at our location in central London
Next course
2nd, 3rd, 4th, 7th and 8th Oct 2024 
Exam date end Oct or early Nov 2024
Cost is £550 plus £29 for course materials. This course is VAT exempt. 
For full details, please see our website or give us a call



Kitchen Tonic Training Company and Food Safety Consultants

Level 4 Managing Food Safety and Hygiene Course

RSPH Level 4 Managing Food Safety and Hygiene Course (Manufacturing)

RSPH Level 4 Managing Food Safety and Hygiene for Catering 
5 day training course, which you will attend online via a live webinar with the trainer.
Your exam will be scheduled for you in Central London, approximately 2-4 weeks after the online training finishes. This is to give you enough time to revise and prepare for the advance written exam. 
The next course dates are: 
2nd, 3rd, 4th, 7th and 8th Oct 2024 
Exam date end Oct or early Nov 2024
Cost is £550pp plus £29 for course materials
This course is VAT exempt
For full details, please see our website or give us a call. 



RSPH Level 4 Managing Food Safety and Hygiene (Catering)

<div data-mesh-id="comp-lgaq4d6uinlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-lgaq4d6uinlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_15)); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_15));">Wednesdays 6.30-7.30pm (UK)<br fr-original-style="" style="box-sizing: border-box;">From 28 February - 3 April&nbsp;</h2><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 30px; box-sizing: border-box;" fr-original-style="font-size: 30px;">Lighten your Mood</span></strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every Weds 6.30-7.30pm from&nbsp;28 Feb&nbsp;- 3 April</strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">In these six lessons, we&#39;ll look at how we can access our innate&nbsp;neuroplasticity to help unwind stress and find a sense of calm and centredness in our world, through coming back to our para-sympathetic nervous system: the state we evolved to be in most of the time!</span></p><blockquote style="color: rgb(var(--color_14)); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">&#39;Almost all of us experience anxiety to one degree or another. Anxiety involves primitive habits of muscular tension, constricted breathing, and physiological stress. Feldenkrais lessons free us from these patterns and help our nervous system to return to a healthy, naturally relaxed, &#39;parasympathetic&#39; state. This is what we all want, and deserve.&#39; &nbsp;David Zemach-Bersin</span></p></blockquote></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">Audio recordings&nbsp;of each class are available afterwards, so you don&#39;t have to attend the class in person.&nbsp;</span></p></div></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement classes, usually done lying on a mat. </span></p>

Fundamentals and Classics
Every Weds 6.30-7.30pm (UK time) from 26 Sept - 12 Dec (no class 17 Oct)
This autumn, we will be going back to exploring fundamental functions and relationships within our selves and our movement through the Feldenkrais Method, encountering classic lessons and discovering new ways to understand ourselves in action.
Each week we will encounter a different function or aspect that is key to our sense of being able to move with ease and freedom through our lives. For instance, we will explore our ability to turn through our spine, to round, extend or bend, as well as enlarging our repertoire of possibilities - looking to move with pleasure and reversibility. 
The first few lessons will explore Fundamental Functions. There will be an early 'half-term' the week of 17th Oct, and then the following weeks we will move through a series of outstanding Classic lessons, that will be useful to return to for yourself.
Audio recordings of each class are available afterwards, so you don't have to attend the class in person, if you can't make that evening. 

Jonathan Young

Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement (Feldenkrais) classes, usually done lying on a mat. 

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