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Redhill

<h3><b>MySQL server admins training course description</b></h3>
        <p>This MySQL Server administration course is designed
for MySQL Server administrators who have a basic
understanding of a MySQL database and a good
working knowledge of SQL commands.
The course provides an understanding of MySQL
Architecture and practical experience in setting up,
configuring and maintaining a MySQL server, backing
up and recovering data and optimising query
performance. This MySQL Server administration course
also covers MySQL replication and its role in high
availability and scalability.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
                        <li>Use MySQL Workbench.</li>
 <li>Install and configure a MySQL Server .</li>
 <li>Administer and tune a MySQL server.</li>
 <li>Configure log files and interpret error messages..</li>
 <li>Secure the Server.</li>
 <li>Administer a replication topology.</li>
                  </ul>
        <h5>
        <b>MySQL server admin training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Database administrators, Database developers and
Technical consultants.</p>
              
							<li><b>Prerequisites:</b></li>
							
							<p>Introduction to MySQL</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>MySQL server admin training course contents</b></h3>
      <ul>
        <li>Introduction to Oracle Application Express </li><p>
APEX concepts APEX main components Workspaces, database applications and websheet applications Creating a workspace The Workspace Administrator Upgrading APEX Logging into APEX Running an application

</p><li>SWL Workshop </li><p>
Use APEX to browse, create and modify objects Process ad hoc SQL statements Manage scripts in APEX Create, run and save SQL queries

</p><li>Build a database application </li><p>
Application components Create an application Create an application from a spreadsheet

</p><li>Create reports </li><p>
Create reports using wizards Edit report attributes Add links to reports Create a link to a printer-friendly version of a report Save and print reports in different formats

</p><li>Using files </li><p>
Uploading images Creating cascading stylesheet files Uploading static files Adding an Image as an application logo Adding a reference to a Javascript file

</p><li>Pages and regions </li><p>
Web form behaviour in APEX Create a form based on a table Create a form based on a procedure Create a form with a report Create a tabular form Format a form Locking in APEX forms

</p><li>Creating lists of values </li><p>
Overview of application express shared Components Dynamic and static lists of values Create a dynamic list of values Create a static list of values Use a list of values to control data in a report Create a cascading list of values

</p><li>Items and buttons </li><p>
Understand the different Types of items Create items Understand and edit item attributes Use Javascript with item Manipulate items in tabular forms Add dynamic items to a report Create and edit buttons

</p><li>Page Processing </li><p>
Page rendering and page processing Create computations Validate input data Process Data Understand application branching Create conditional branches

</p><li>Shared components </li><p>
Overview of application express navigation components Manage parent and standard tabs Create navigation bar entries Create and use lists and list items Manage breadcrumbs Create shortcuts Shared component subscription User interface defaults

</p><li>Display dynamic content </li><p>
Filter reports with dynamic queries Create charts with a wizard Format charts Create calendars Add links to calendars Create hierarchical trees

</p><li>State and debugging </li><p>
Understand session state Set a session state value Clear the session state Review the session state Review the messages in debug mode Enabling feedback Managing feedback and team development

</p><li>Themes and templates </li><p>
Switch to a different theme View existing templates Understand and manage templates Create a new template Add references to cascading stylesheet and Javascript files

</p><li>Dynamic actions and plug-in components </li><p>
Identify plug-in components and their types Plug In a component Create dynamic actions Use a plug-in in a dynamic action

</p><li>Building website applications </li><p>
Websheet applications and their components Create a websheet application Enable SQL and PL/SQL in a websheet application Add sections and pages to a websheet application Add links on a websheet page Add a data grid to a websheet application Create SQL reports ion websheet applications Add annotations to a websheet application

</p><li>Implementing security </li><p>
Authentication and authorization Provide an authentication scheme Create an authorization scheme using access control Enable and configure session state protection

</p><li>Deploy an appliction </li><p>
Define supporting objects Package an application Export an application Import an application Install supporting objects

</p><li>Administer Apex workspaces </li><p>
Manage workspaces and users Request a schema or storage Purge session state Monitor developer activity log Monitor workspace activity View activity reports Import a workspace

</p><li>Utility programs </li><p>
Import and export data Generate DDL statements View objects reports</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

MySQL server administration

General Admission

<h3><b>Linux training course description</b></h3>
      <p>   A Linux foundation appropriate for all flavours of Linux,
focussed on getting network engineers up and running
with Linux. The command line is used throughout. The
course progresses from the basics of Linux commands
onto useful tools such as grep, then shell features such
as piping and then onto shell scripting. Administration
aspects covered are the tasks network engineers are
most likely to encounter such as software installation.
Hands on exercises concentrate on network related
tasks such as installing net-snmp and using shell
scripts to provide network automation.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
   <li>Use Linux commands to perform a variety of tasks
from manipulating files to handling processes.</li>
																				<li>Create and edit files with vi.</li>
																				<li>Work with permissions.</li>
																				<li>Write simple shell scripts.</li>
																				<li>Install software packages.</li>
                    <li>Configure base networking.</li>
                  </ul>
        <h5>
        <b>Linux training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Network engineers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP Foundation</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Linux training course contents</b></h3>
      <ul>
				<li>What is Linux? </li><p>
Linux distributions, open source software.
</p><li>Getting started </li><p>
Logging in, changing passwords, logging out.
<br /><span>Hands on</span> Basics and root access.

</p><li>Linux basics </li><p>
Command structure. The Linux manuals, basic commands (who, date, tty, uname, echo, banner...).
<br /><span>Hands on</span> Using the CLI.

</p><li>Connecting to a network </li><p>
IP configuration, DHCP, static addressing, routing, ifconfig, ping, netstat, traceroute, dig.
<br /><span>Hands on</span> Network configuration and testing.

</p><li>Managing Software </li><p>
Package Concepts, Comparison of package formats, RPM, rpm Commands, Yum, Debian Packages, dpkg, apt-cache, apt-get, dselect, aptitude, Converting Between Package Formats, Dependencies and Conflicts, Startup Script Problems, Shared Libraries, Library Management
<br /><span>Hands on</span> Installing network packages such as nmap and net-snmp.

</p><li>Processes and log files </li><p>
ps, kill, background processes, at, exec, priorities. Managing Linux log files. Syslogd. Setting the time. Cron and cronjobs. Managing Processes, the Kernel: The First Process.
<br /><span>Hands on</span> Controlling daemons and services. Setting up a TFTP server.

</p><li>Filesystem commands </li><p>
Home directories, manipulating files and directories, Filesystem layout, Pathnames, hard and symbolic links. Viewing files.
<br /><span>Hands on</span> Exploring the filesystem, working with network device configuration files.

</p><li>The Linux editors </li><p>
ed, vi, shell escapes, .exrc.
<br /><span>Hands on</span> Editing network device configuration files.

</p><li>Extracting data from files </li><p>
grep, find, cut, sort and pasteâ¦
<br /><span>Hands on</span> Working with syslog files.

</p><li>Permissions </li><p>
Theory, chmod, chown, newgrp.
<br /><span>Hands on</span> Handling permission problems.

</p><li>The shell </li><p>
Metacharacters, piping and redirection.
<br /><span>Hands on</span> Running SNMP commands and working with their output.

</p><li>Basic shell scripting </li><p>
What are shell scripts? Simple scripts, control structures. Variable. Setting variables, using variables, set, scope, export, sourcing, environmental variables, read. Positional parameters: $0 to $9, $#, $* and others. shift parameter substitution. Control statements: The test command, if , while loops, for loops, the case statement.
<br /><span>Hands on</span> Automating network tasks.

</p><li>Customising your environment </li><p>
Environmental variables, stty, .profile and other startup files.
<br /><span>Hands on</span> Customising Linux.

</p><li>Introduction to administration </li><p>
The root user, su. Managing users and groups.
<br /><span>Hands on</span> The power of root.

</p><li>Archiving files </li><p>
Backups, tar, cpio, dd, gzip.
<br /><span>Hands on</span> Working with tar files.

</p><li>Booting Linux and Editing Files  </li><p>
Installing Boot Loaders, GRUB Legacy, GRUB 2, Alternative Boot Loaders, the Boot Process, Boot Messages, Runlevels and the Initialization Process, Runlevel Functions, Runlevel Services, Alternative Boot Systems , Upstart, system.
<br /><span>Hands on</span> Installing network services on Linux.</p>
      </ul>

Linux for network engineers

<h3><b>Security+ training course description</b></h3>
        <p>
   A hands on course aimed at getting delegates successfully through the CompTia Security+ examination. </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
   <li>Explain general security concepts.</li>
					<li>Describe the security concepts in communications.</li>
					<li>Describe how to secure an infrastructure.</li>
                    <li>Recognise the role of cryptography.</li>
					<li>Describe operational/organisational security.</li>
                  </ul>
        <h5>
        <b>Security+ training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Those wishing to pass the Security+ exam.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP foundation for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Security+ training course contents</b></h3>
				<ul>	<li>General security concepts</li><p>
Non-essential services and protocols. Access
control: MAC, DAC, RBAC. Security attacks: DOS,
DDOS, back doors, spoofing, man in the middle,
replay, hijacking, weak keys, social engineering,
mathematical, password guessing, brute force,
dictionary, software exploitation. Authentication:
Kerberos, CHAP, certificates, usernames/
passwords, tokens, biometrics. Malicious code:
Viruses, trojan horses, logic bombs, worms.
Auditing, logging, scanning.
					</p><li>Communication security</li><p>
Remote access: 802.1x, VPNs, L2TP, PPTP,
IPsec, RADIUS, TACACS, SSH. Email: S/MIME,
PGP, spam, hoaxes. Internet: SSL, TLS, HTTPS,
IM, packet sniffing, privacy, Javascript, ActiveX,
buffer overflows, cookies, signed applets, CGI,
SMTP relay. LDAP. sftp, anon ftp, file sharing,
sniffing, 8.3 names. Wireless: WTLS, 802.11,
802.11x, WEP/WAP.
	</p><li>Infrastructure security</li><p>
Firewalls, routers, switches, wireless, modems,
RAS, PBX, VPN, IDS, networking monitoring,
workstations, servers, mobile devices. Media
security: Coax, UTP, STP, fibre. Removable
media. Topologies: Security zones, DMZ, Intranet,
Extranet, VLANs, NAT, Tunnelling. IDS: Active/
passive, network/host based, honey pots, incident
response. Security baselines: Hardening OS/NOS,
networks and applications.
	</p><li>Cryptography basics</li><p>
Integrity, confidentiality, access control,
authentication, non-repudiation. Standards and
protocols. Hashing, symmetric, asymmetric. PKI:
Certificates, policies, practice statements,
revocation, trust models. Key management and
certificate lifecycles. Storage: h/w, s/w, private key
protection. Escrow, expiration, revocation,
suspension, recovery, destruction, key usage.
	</p><li>Operational/Organisation security</li><p>
Physical security: Access control, social
engineering, environment. Disaster recovery:
Backups, secure disaster recovery plans.
Business continuity: Utilities, high availability,
backups. Security policies: AU, due care, privacy,
separation of duties, need to know, password
management, SLAs, disposal, destruction, HR
policies. Incident response policy. Privilege
management: Users, groups, roles, single sign
on, centralised/decentralised. Auditing. Forensics:
Chain of custody, preserving and collecting
evidence. Identifying risks: Assets, risks, threats,
vulnerabilities. Role of education/training. Security
documentation. 
</p>
				</ul>

Security+

<h3><b>CCNA training course description</b></h3>
        <p>The Implementing and Administering Cisco
Solutions (CCNA) course gives you a broad range of
fundamental knowledge for all IT careers. Through a
combination of lecture, hands-on labs, and self-study,
you will learn how to install, operate, configure, and
verify basic IPv4 and IPv6 networks. The course covers
configuring network components such as switches,
routers, and wireless LAN controllers; managing
network devices; and identifying basic security threats.
It also gives a foundation in network programmability,
and software-defined networking</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
     <li>Install, configure, and operate a small to medium
sized network</li>
<li> Gain a foundation in the essentials of networking,
security, and automation</li>
<li> Prepare for the 200-301 CCNA exam, which
earns CCNA certification</li>
 
                  </ul>
        <h5>
        <b>CCNA training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>
    Network support help desk technicians involved in the
basic installation, operation, and verification of Cisco
networks. Anyone seeking CCNA certification.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Introduction to Data communications &amp; networking</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
			
				 <h3><b>CCNA training course content</b></h3>
				
      <ul>
				<li>After taking this course, you should be able to:</li><p>
Identify the components of a computer network and
describe their basic characteristics.<br />
Understand the model of host-to-host communication.<br />
Describe the Cisco IOS software.<br />
Describe LANs and the role of switches within LANs.<br />
Describe Ethernet and describe the operation of switches.<br />
Install a switch and perform the initial configuration.<br />
Describe the TCP/IP Internet layer, IPv4, its addressing
scheme, and subnetting.<br />
Describe the TCP/IP Transport and Application layers
Explore functions of routing.<br />
Implement basic configuration on a Cisco router.<br />
Explain host-to-host comms across switches and routers.<br />
Identify and resolve common switched network issues
and common problems associated with IPv4 addressing.<br />
Describe IPv6 main features and addresses, and
configure and verify basic IPv6 connectivity.<br />
Describe static routing.<br />
Describe, implement, and verify VLANs and trunks.<br />
Describe inter VLAN routing.<br />
Explain the basics of dynamic routing protocols and
describe components and terms of OSPF.<br />
Explain how STP and RSTP work.<br />
Configure link aggregation using EtherChannel.<br />
Describe the purpose of Layer 3 redundancy protocols.<br />
Describe basic WAN and VPN concepts.<br />
Describe the operation of access control lists (ACLs) and
their applications in the network.<br />
Configure Internet access using DHCP clients and
explain and configure NAT on Cisco routers.<br />
		  Describe
basic QoS concepts.<br />
Describe the concepts of wireless networks, which types
of wireless networks can be built, and how to use
Wireless LAN Controllers (WLCs).<br />
Describe network and device architectures, introduce
virtualization, network programmability and SDN and
describe smart network management solutions such as
Cisco DNA Centerâ¢, SD-Access, and SD-WAN.<br />
Configure basic IOS system monitoring tools.<br />
Describe the management of Cisco devices.<br />
Describe the current security threat landscape.<br />
Describe threat defence technologies.<br />
		  Implement a basic
security configuration of the device management plane.<br />
Implement basic steps to harden network devices. 

</p><li>Detailed course outline</li><p>
Exploring the Functions of Networking.<br />
The Host-to-Host Communications Model.<br />
Operating Cisco IOS Software.<br />
Introducing LANs.<br />
Exploring the TCP/IP Link Layer.<br />
Starting a Switch.<br />
The TCP/IP IP layer, IPv4 Addressing, and Subnets.<br />
The TCP/IP Transport Layer and Application Layer.<br />
Exploring the Functions of Routing.<br />
Configuring a Cisco Router.<br />
Exploring the Packet Delivery Process.<br />
Troubleshooting a Simple Network.<br />
Introducing Basic IPv6.<br />
Configuring Static Routing.<br />
Implementing VLANs and Trunks.<br />
Routing Between VLANs.<br />
Introducing OSPF.<br />
Redundant Switched Topologies with EtherChannel.<br />
Explaining Basics of ACL.<br />
Enabling Internet Connectivity.<br />
Explaining the Evolution of Intelligent Networks.<br />
Introducing System Monitoring.<br />
Managing Cisco Devices.<br />
Securing Administrative Access.<br />
Implementing Device Hardening.


</p><li>Self-Study: </li><p>
Building Redundant Switched Topologies.<br />
Exploring Layer 3 Redundancy.<br />
Introducing WAN Technologies.<br />
Introducing QoS.<br />
Explaining Wireless Fundamentals.<br />
Introducing Architectures and Virtualization.<br />
Examining the Security Threat Landscape.<br />
Threat Defense Technologies. 
</p>
      </ul>

CCNA

<h3><b>CWNA training course description</b></h3>
        <p>A hands-on course focusing on the technical support of WiFi. Wireless LANs are often seen as simple communications that are simply installed and then left alone to work. This course ensures that delegates will be able to install WiFi networks which work but also enable the delegates to troubleshoot WiFi when it does go wrong. </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
          
              							     <li>Compare 802.11 standards.</li>
                    <li>Configure WiFi networks.</li>
                    <li>Troubleshoot WiFi networks using spectrum analysers, Wireshark and other tools.</li>
                    <li>Implement 802.11 security.</li>
                    <li>Perform RF surveys.</li>
                  </ul>
     
        <h5>
        <b>CWNA training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
               <p>
                Technical staff working with WiFi networks.<br />
                    Anyone wishing to pass the CWNA exam.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>
                 Intro to data communications &amp; networking
							</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>CWNA training course contents</b></h3>
      <ul>
				<li>Introduction</li><p>
History, standards.
</p><li>RF fundamentals</li><p>
What is RF? Wavelength, Frequency, Amplitude,
Phase. Wave behaviour. RF components. Watts,
mW, dB, SNR, Link budgets. <br /><span>Hands on</span> Spectrum
analysis. Listing WiFi networks. WiFi connection.
inSSIDer.
				</p><li>Antennas</li><p>
Radiation envelopes, polar charts, gain, Antenna
types. Line of Sight, MIMO. <br /><span>Hands on</span>
Connecting, installing, changing antennae. RSSI
values.
</p><li>802.11</li><p>
802.11-2007, 802.11 post 2007, 802.11 drafts.
802.11 b/g/n. <br /><span>Hands on</span> WiFi performance
measurement.
</p><li>Spread Spectrum</li><p>
RF frequency bands, FHSS, DSSS, OFDM.
Channels. <br /><span>Hands on</span> Configuring channels.
</p><li>Topologies</li><p>
Mesh, Access points, distribution systems, SSID.
<br /><span>Hands on</span> AP configuration. Client connection
profiles.
</p><li>802.11 MAC</li><p>
CSMA/CA, Management frames, control frames,
data frames. Passive scanning, active scanning.
Open system authentication. Shared Key
authentication. Association. RTS/CTS. Power
management. <br /><span>Hands on</span> Capturing frames,
analysing frames.
</p><li>WiFi architecture</li><p>
WiFi client, WLAN architecture: Autonomous,
Centralised, distributed. WiFi bridges. WiFi
routers. PoE. <br /><span>Hands on</span> WLAN controllers.
</p><li>Troubleshooting</li><p>
RF interference, multipath, adjacent channels, low
SNR, mismatched power. Coverage, capacity.
</p><li>802.11 Security</li><p>
Basics, Legacy security: WEP, MAC filters, SSID
cloaking. PSK, 8021.X/EAP, WPA/WPA2. TKIP/
CCMP encryption. Guest WLANs. Wireless
attacks, intrusion monitoring. <br /><span>Hands on</span> WEP
cracking, WPA2 configuration. RADIUS.
</p><li>RF Site surveys</li><p>
Protocol and spectrum analysis, coverage
analysis. Site survey tools. <br /><span>Hands on</span> Performing
a site survey.
 </p>

      </ul>

Certified Wireless Network Administrator

<h3><b>Network+ training course description</b></h3>
        <p>This network+ course covers the TCP/IP side of the
exam. For delegates to pass the exam it is important
that they meet the prerequisites, self study is also
required. An intensive hands on IP foundation. The
course focuses on all parts of TCP/IP including layers 4
to 7 on end stations as well as layer 3 on routers. The
TCP/IP protocols are also studied to enable delegates
to be able to troubleshoot TCP/IP using Wireshark.
Hands on sessions are used to reinforce the theory
rather than teach specific manufacturer equipment.
 </p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Use ping, traceroute and other tools to diagnose
          faults on a network.</li>
        <li>Configure IP on PCs and routers.</li>
        <li>Plan IP addresses and subnets.</li>
        <li>Analyse IP and TCP packets using an analyser.</li>
        <li>Troubleshoot TCP/IP.</li>
        </ul>
        <h5>
        <b>Network+ training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Those wishing to pass the Network+ exam.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>Introduction to data communications &amp; networking</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Network+ training course contents</b></h3>
      <ul>
        <li>What is TCP/IP?</li>
        <p> TCP and IP are protocols, 7 layer model, network
          layers, hardware/software layers, internetworking,
          protocols, What is IP? What is TCP? The internet,
          The IAB, RFCs.</p>
        <li> Ping and Wireshark</li>
        <p> Host configuration, IP addresses, subnet masks,
          default gateways, ping. <br />
          <span>Hands on </span>Base configuration. Testing
          with ping. Analysing packets with Wireshark. </p>
        <li>Switches and Wireshark</li>
        <p> Switches versus hubs, layer 2 forwarding table,
          flooding, broadcasts.<br />
          <span>Hands on</span> Building a
          switched based network. </p>
        <li>Configuring network devices</li>
        <p> Configuration options, console port, putty, telnet. <br />
          <span>Hands on</span> Configuring switches, telnet. </p>
        <li>IP</li>
        <p> IP packet format, protocol field, TTL, DiffServ,
          fragments, ICMP. <br />
          <span>Hands on</span> IP packet analysis. </p>
        <li>IP addressing</li>
        <p> 32 bits, dotted decimal, rules, networks, role of
          subnet masks, simple subnetting, prefix notation.
          Broadcasts, special use addresses. <br />
          <span>Hands on</span> Planning and implementing addressing. </p>
        <li>IP and the lower layers</li>
        <p> ARP, media not supporting ARP. <br />
          <span>Hands on</span> ARP. </p>
        <li>Routing</li>
        <p> What are routers? What routers do, default
          gateways, routing and addressing, routing tables,
          ways to update routing tables. <br />
          <span>Hands on</span> Building
          a routed network, traceroute. </p>
        <li>Routing protocols</li>
        <p> IGPs and EGPs, RIP, RIPv2, Why not to use RIP,
          OSPF, OSPF metrics, convergence, distance
          vector protocols, link state protocols. <br />
          <span>Hands on</span> OSPF, analysing routing tables, loopbacks. </p>
        <li>Network simulators</li>
        <p> Network simulators, EVE-NG, GNS3, CML. <br />
          <span>Hands on</span> Using EVE-NG. </p>
        <li>Subnetting</li>
        <p> Subnetting to the bit level, ranges, how prefixes
          are used. <br />
          <span>Hands on</span> Subnetting. </p>
        <li>VLANS and IP addressing</li>
        <p> What are VLANs, tagging, 802.1Q, Inter VLAN
          routing. <br />
          <span>Hands on</span> Inter VLAN routing. </p>
        <li>TCP and UDP</li>
        <p> Layer 4, port numbers, client ports, broadcasts
          multicasts and layer 4, UDP header, TCP header,
          connections, ACK, sliding windows, options,
          connection states. Sockets. <br />
          <span>Hands on</span> Analysing
          TCP packets. </p>
        <li>IPv4 address configuration</li>
        <p> Private addresses, NAT, NAPT, dynamic
          addressing, DHCP, link local addresses. <br />
          <span>Hands on</span> DHCP, NAT. </p>
        <li>IPv6</li>
        <p> What is IPv6, 128 bit addresses, address formats,
          IPv6 address allocation, header format, migration,
          dual stack, tunnelling, NAT64, DNS64. <br />
          <span>Hands on</span> IPv6 setup troubleshooting. </p>
        <li>IPv6 address configuration</li>
        <p> Static addressing, EUI-64 addresses, IPv6
          address order, SLAAC, DHCPv6. <br />
          <span>Hands on</span> SLAAC. </p>
        <li>Applications</li>
        <p> Clients, servers, HTTP, Email, resource sharing,
          VoIP, video, terminal emulation, remote desktop.
          Network management and SNMP.<br />
          <span>Hands on</span> Servers, TFTP, VoIP packet analysis. </p>
        <li>DNS</li>
        <p> Names and addresses, hosts file, how DNS
          works. FQDNs, DNS client configuration. <br />
          <span>Hands on</span> Troubleshooting DNS. </p>
        <li>Security</li>
        <p> Firewalls, firewall architectures, DMZ, how
          firewalls work, proxy servers, filtering, ACLs, IDS,
          VPNs, authentication, encryption, tunnels, secure
          protocols. <br />
          <span>Hands on</span> Firewalls, SSH </p>
        <li>Troubleshooting</li>
        <p> Methods, tools. Using the 7 layer model.
          Troubleshooting toolkits. <br />
          <span>Hands on</span> Fixing the
          network. </p>
      </ul>

Network +

<h3><b>Windows server 2019 administration course description</b></h3>
        <p>This five-day instructor-led course is designed primarily
for IT professionals who have some experience with
Windows Server. It is designed for professionals who
will be responsible for managing identity, networking,
storage and compute by using Windows Server 2019,
and who need to understand the scenarios,
requirements, and options that are available and
applicable to Windows Server 2019. The course
teaches IT professionals the fundamental
administration skills required to deploy and support
Windows Server 2019 in most organizations.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Administrate Windows Server 2019.</li>
 <li>Configure file servers and storage.</li>
 <li>Manage Hyper-V virtualization and containers.</li>
 <li>Implement HA and disaster recovery solutions.</li>
 <li>Implement service monitoring and performance
monitoring, and apply troubleshooting.</li>
 <li>Perform upgrades and migration related to AD DS,
and storage.</li>
        </ul>
        <h5>
        <b>Windows server 2019 administration course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p> Technical staff working with Windows server 2019.
</p>
              
							<li><b>Prerequisites:</b></li>
							
				<p>TCP/IP foundation for engineers.<br />
Some Windows experience. </p>
              
							<li><b>Duration</b></li>
							
              <p>5 days </p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Windows server 2019 administration course contents</b></h3>
      <ul>
		  <li>Windows server administration overview</li><p>
Windows server administration principles and tools,
Introducing Windows Server 2019, Windows Server
Core Overview.<br /><span>Lab:</span>
Deploying and configuring Server Core,
		  Implementing and using remote server administration.</p>
		  
<li>Identity Services in Windows server</li><p>
AD DS, Windows Server domain controllers, Azure AD,
Group Policy, Active Directory Certificate Services.
<br /><span>Lab:</span> Deploying a new domain controller on Server
Core, Configuring Group Policy, Deploying and using
certificate services.
Network Infrastructure services in Windows server
DHCP, DNS services, IPAM.
Lab: Deploying and configuring DHCP, Deploying and
configuring DNS.</p>
	
<li>File Servers and Storage management</li><p>
Volumes and file systems, sharing in Windows Server,
Storage Spaces in Windows Server, Data
Deduplication, Iscsi, Distributed File System.
<br /><span>Lab:</span> Implementing Data Deduplication, Configuring
iSCSI storage, Configuring redundant storage spaces,
Implementing Storage Spaces Direct.</p>
	
<li>Hyper-V virtualization and containers</li><p>
Hyper-V in Windows Server, Configuring VMs,
Securing virtualization in Windows Server, Containers
in Windows Server, Overview of Kubernetes.
<br /><span>Lab:</span> Creating and configuring VMs, Installing and
configuring containers.</p>
	
<li>High Availability in Windows Server</li><p>
Planning for failover clustering implementation,
Creating and configuring failover cluster, stretch
clusters, High availability and disaster recovery
solutions with Hyper-V VMs.
<br /><span>Lab:</span> Configuring iSCSI storage, Configuring a failover
cluster, Deploying and configuring a highly available file
server, Validating the highly available file server
deployment.</p>
	
<li>Disaster recovery in Windows Server</li><p>
Hyper-V Replica, Backup and restore infrastructure in
Windows Server.
<br /><span>Lab:</span> Implementing Hyper-V Replica, Implementing
backup and restore with Windows Server Backup.</p>
	
<li>Windows Server security</li><p>
Credentials and privileged access protection, Hardening
Windows Server, Just Enough Administration in
Windows Server, Securing and analyzing SMB traffic,
Windows Server update management.
<br /><span>Lab:</span> Configuring Windows Defender Credential Guard,
Locating problematic accounts, Implementing LAPS.</p>
	
<li>Remote Desktop Services in Windows Server</li><p>
Remote Desktop Services, session-based desktop
deployment, personal and pooled virtual desktops.
Lab: Implementing RDS, Configuring RemoteApp
collection settings, Configuring a virtual desktop
template.</p>
	
<li>Remote access and web services in Windows Server</li><p>
Overview of RAS in Windows Server, Implementing
VPNs, Implementing NPS, Implementing Always On
VPN, Implementing Web Server in Windows Server.
<br /><span>Lab:</span> Implementing Web Application Proxy,
Implementing VPN in Windows Server, Deploying and
Configuring Web Server.</p>
	
<li>Monitoring, performance, and troubleshooting</li><p>
Windows Server monitoring tools, Performance Monitor,
Monitoring event logs for troubleshooting.
<br /><span>Lab:</span> Establishing a performance baseline, Identifying
the source of a performance problem, Viewing and
configuring centralized event logs, Identifying the source
of a performance problem, Describe monitoring tools
and performance monitoring in Windows Server,
Describe event logging and perform event logging
monitoring for troubleshooting purposes.</p>
	
<li>Upgrade and migration in Windows Server</li><p>
AD DS migration, Storage Migration Service, Windows
Server migration tools.
<br /><span>Lab:</span> Selecting a process to migrate server workloads,
Planning how to migrate files by using Storage Migration
Service.</p>
      </ul>

Windows server 2019 administration

<h3><b>BGP training course description</b></h3>
        <p>A detailed study of BGP, from the basics of how it
works through to advanced issues such as route
reflectors, policy, filtering, route selection and routing
registries. The course culminates with a study of an
industrial strength BGP template illustrating important
issues such as bogon filtering. Practical hands on with
routers follow the major sessions to reinforce the
theory. </p>
				<p><b>A multiple choice exam, leading to the LAIT III
certification, is available after the course. The exam
consists of 60 questions and lasts 2 hours.
</b></p>
		
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Connect enterprises to the Internet, and ISPs to each other.</li>
        <li>Describe how BGP works.</li>
        <li>List, describe and configure the main BGP attributes.</li>
        <li>Implement and troubleshoot BGP.</li>
        <li>Work with route aggregation and calculate CIDR prefixes in seconds.</li>
        <li>Influence traffic paths with BGP.</li>
        
        </ul>
        <h5>
        <b>BGP training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Anyone who will be working with BGP.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP Foundation for engineers<br />
                Definitive IP routing for engineers.</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>BGP training course contents</b></h3>
     <ul>
				<li>Basic BGP</li><p>
IGPs, EGPs, What's BGP? BGP RIB, in/out process,
tables peers, adding routes. <br />
          <span>Hands on</span> Simple
configuration and troubleshooting.
				</p><li>The Internet and peering</li><p>

ASs, AS numbers, Internet structure, ISP types,
ISP network design, IXs, peering vs. transit, public/
private peering, bi/multi-lateral peering. <br /><span>Hands on</span>
AS information gathering.
</p><li>How BGP works</li><p>
Incremental updates, Path vector protocols, BGP
protocol stack, the BGP header, message types,
NLRI, withdrawn routes, route refresh, route
dampening. <br /><span>Hands on</span> More troubleshooting,
packet analysis.
</p><li>MBGP and IPv6</li><p>
Multiprotocol routing, AFI, SAFI, MBGP and
multicasts, IPv6, MPLS VPNs. <br /><span>Hands on</span> IPv6
</p><li>BGPv4 aggregation</li><p>
CIDR, benefits, techniques, shortcuts, configuring
BGP aggregation, leaking routes. <br /><span>Hands on</span>
Reducing routing table size.
</p><li>BGP path selection</li><p>
BGP attributes, attribute types, route selection
order, Local preference, AS prepend, MEDs.
<br /><span>Hands on</span> Influencing traffic with BGP.
</p><li>BGP routing policies</li><p>
What is policy? Examples, route filtering, AS
filtering, REs, applying preference selectively, peer
groups. <br /><span>Hands on</span> Sophisticated policies.
</p><li>RIPE and routing registries</li><p>
RIRs, Allocations, assignments, PI vs. PA. Objects,
RPSL, routing registry,<br /><span>Hands on</span> The RIPE
database.
</p><li>Automating BGP configuration</li><p>
Automation tools, whois, IRRToolSet, Bogon lists,
tracking bogon lists, HTTP, Peering, routing
registries, DNS.
</p><li>Communities</li><p>
What is a community? Community names,
communities for: peer types and geography. RFC
1998, default communities. <br /><span>Hands on</span> Setting
local preference on other routers.
</p><li>Route servers</li><p>
What are route servers? LINX route servers, route
server policy control, What are route collectors,
Looking glasses. <br /><span>Hands on </span>Setting up and
working with a route server.
</p><li>Peer relationships</li><p>
IBGP, EBGP, next hop self, advertising routes
into/out of BGP, synchronisation. <br /><span>Hands on</span> IBGP,
troubleshooting a large BGP network.
</p><li>Route reflectors and confederations</li><p>
Full mesh IBGP, Route reflectors, RR
configuration and design, confederations,
migration issues. <br /><span>Hands on</span> RR configuration.
</p><li>BGP architectures</li><p>
Stub vs. transit AS, when to use BGP,
multihoming strategies and issues, default routes.
Multihop EBGP, load balancing. <br /><span>Hands on</span> Multihoming.
</p><li>BGP security</li><p>
RFC 7454, security steps, BGP TTL security,
filters, RPKI, ROAs, rsync, rrdp, validators. A
secure BGP template. <br /><span>Hands on</span> RPKI prefix
validation.
</p>

      </ul>

Total BGP for engineers

<h3><b>LINX 3 training course description</b></h3>
        <p>A detailed study of BGP, from the basics of how it
          works through to advanced issues such as route
          reflectors, policy, filtering, route selection and routing
          registries. The course culminates with a study of an
          industrial strength BGP template illustrating important
          issues such as bogon filtering. Practical hands on with
          routers follow the major sessions to reinforce the
          theory. </p>
        <p><b>A multiple choice exam, leading to the LAIT III
          certification, is available after the course. The exam
          consists of 60 questions and lasts 2 hours. </b></p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Connect enterprises to the Internet, and ISPs to each other.</li>
        <li>Describe how BGP works.</li>
        <li>List, describe and configure the main BGP attributes.</li>
        <li>Implement and troubleshoot BGP.</li>
        <li>Work with route aggregation and calculate CIDR prefixes in seconds.</li>
        <li>Influence traffic paths with BGP.</li>
        </ul>
        <h5>
        <b>LINX 3 training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>Network engineers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>LAIT I and II OR
                CCNP and take LAIT I and LAIT II exams whilst on this course.</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>LINX 3 training course contents</b></h3>
      <ul>
        <li>Basic BGP</li>
        <p> IGPs, EGPs, What's BGP? BGP RIB, in/out process,
          tables peers, adding routes. <br />
          <span>Hands on</span> Simple
          configuration and troubleshooting. </p>
        <li>The Internet and peering</li>
        <p> ASs, AS numbers, Internet structure, ISP types,
          ISP network design, IXs, peering vs. transit, public/
          private peering, bi/multi-lateral peering. <br />
          <span>Hands on</span> AS information gathering. </p>
        <li>How BGP works</li>
        <p> Incremental updates, Path vector protocols, BGP
          protocol stack, the BGP header, message types,
          NLRI, withdrawn routes, route refresh, route
          dampening. <br />
          <span>Hands on</span> More troubleshooting,
          packet analysis. </p>
        <li>MBGP and IPv6</li>
        <p> Multiprotocol routing, AFI, SAFI, MBGP and
          multicasts, IPv6, MPLS VPNs. <br />
          <span>Hands on</span> IPv6 </p>
        <li>BGPv4 aggregation</li>
        <p> CIDR, benefits, techniques, shortcuts, configuring
          BGP aggregation, leaking routes. <br />
          <span>Hands on</span> Reducing routing table size. </p>
        <li>BGP path selection</li>
        <p> BGP attributes, attribute types, route selection
          order, Local preference, AS prepend, MEDs. <br />
          <span>Hands on</span> Influencing traffic with BGP. </p>
        <li>BGP routing policies</li>
        <p> What is policy? Examples, route filtering, AS
          filtering, REs, applying preference selectively, peer
          groups. <br />
          <span>Hands on</span> Sophisticated policies. </p>
        <li>RIPE and routing registries</li>
        <p> RIRs, Allocations, assignments, PI vs. PA. Objects,
          RPSL, routing registry,<br />
          <span>Hands on</span> The RIPE
          database. </p>
        <li>Automating BGP configuration</li>
        <p> Automation tools, whois, IRRToolSet, Bogon lists,
          tracking bogon lists, HTTP, Peering, routing
          registries, DNS. </p>
        <li>Communities</li>
        <p> What is a community? Community names,
          communities for: peer types and geography. RFC
          1998, default communities. <br />
          <span>Hands on</span> Setting
          local preference on other routers. </p>
        <li>Route servers</li>
        <p> What are route servers? LINX route servers, route
          server policy control, What are route collectors,
          Looking glasses. <br />
          <span>Hands on </span>Setting up and
          working with a route server. </p>
        <li>Peer relationships</li>
        <p> IBGP, EBGP, next hop self, advertising routes
          into/out of BGP, synchronisation. <br />
          <span>Hands on</span> IBGP,
          troubleshooting a large BGP network. </p>
        <li>Route reflectors and confederations</li>
        <p> Full mesh IBGP, Route reflectors, RR
          configuration and design, confederations,
          migration issues. <br />
          <span>Hands on</span> RR configuration. </p>
        <li>BGP architectures</li>
        <p> Stub vs. transit AS, when to use BGP,
          multihoming strategies and issues, default routes.
          Multihop EBGP, load balancing. <br />
          <span>Hands on</span> Multihoming. </p>
        <li>BGP security</li>
        <p> RFC 7454, security steps, BGP TTL security,
          filters, RPKI, ROAs, rsync, rrdp, validators. A
          secure BGP template. <br />
          <span>Hands on</span> RPKI prefix
          validation. </p>
       
      </ul>

LINX 3

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The App Maker builds solutions to simplify, automate, and transform tasks and processes for themselves and their team where they have deep expertise in the solution business domain. They have basic data modeling, user experience design, requirements analysis, and process analysis skills. The App Maker creates and enforces business processes, structures digital collection of information, improves efficiency of repeatable tasks, and automates business processes. The App Maker uses the Maker tools of Power Platform to solve business problems. They may use advanced features of Microsoft apps and third-party productivity tools. The App Maker is aware of the capabilities and limitations of available tools and understands how to apply them. The App Maker is self-directed, and solution focused. They may not have formal IT training but are comfortable using technology to solve business problems with a personal growth mindset. They understand the operational need and have a vision of the desired outcome. They approach problems with phased and iterative strategies.</p><p></p><p></p><p>This course will teach you how to build apps with low-code techniques to simplify, automate, and transform business tasks and processes using Microsoft Power Platform. This course contains a 1-day Applied Workshop. This workshop will allow you to practice your App Maker skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.</p><p></p></div><div id="course-pills-2"><h3>1 - Get started with Microsoft Power Platform for app makers</h3> <ul> <li>Identify components</li> <li>Create apps</li> <li>Get started with Microsoft Dataverse</li> <li>Work with Copilot in Microsoft Power Platform</li> </ul> <h3>2 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>3 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>4 - Load/export data and create data views in Dataverse</h3> <ul> <li>View data in a table</li> <li>Create or edit views of data in a table</li> <li>Dataverse data import options</li> <li>Load data into a table</li> <li>Dataverse data export options</li> <li>Export</li> <li>Add, update, or delete data in a table by using Excel</li> <li>Import data using Power Query</li> </ul> <h3>5 - Export data from Dataverse and use Microsoft Excel to edit records</h3> <ul> <li>Export data to Excel</li> <li>Edit and update data in Excel</li> </ul> <h3>6 - Get started with Microsoft Dataverse for Teams</h3> <ul> <li>Dataverse for Teams vs Dataverse</li> <li>Provision your first Dataverse environment</li> <li>Create your first table to store data</li> </ul> <h3>7 - Build your first app with Power Apps and Dataverse for Teams</h3> <ul> <li>Create your first app with the hero template</li> <li>Customize your app with Power Apps Studio</li> <li>Publish your app</li> <li>Install template apps</li> </ul> <h3>8 - Build your first workflow with Power Automate and Dataverse for Teams</h3> <ul> <li>Types of workflows that Power Automate can build in Dataverse</li> <li>Schedule a flow</li> </ul> <h3>9 - Create reports with Power BI and Dataverse for Teams</h3> <ul> <li>Connect to and transform Dataverse for Teams data from Power BI</li> <li>Create a Power BI report</li> <li>Publish the report</li> <li>Share the data</li> </ul> <h3>10 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>11 - Explore what Power BI can do for you</h3> <ul> <li>What can I do with the Power BI service as a consumer?</li> <li>View content in the Power BI service</li> <li>Collaborate and share in Power BI</li> <li>Find and view dashboards and reports</li> </ul> <h3>12 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>13 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>14 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>15 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul> <h3>16 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>17 - Secure, publish, and share data in Power BI</h3> <ul> <li>Share and use reports in Power BI</li> <li>Row-level security</li> <li>Publish a report to a Power BI workspace</li> <li>Share reports and user experience</li> <li>Protect data in Power BI</li> <li>Data refresh and alerts</li> </ul> <h3>18 - Embed Power BI content</h3> <ul> <li>Embed Power BI reports</li> <li>Embed other Power BI content types</li> <li>Optimize the embedding experience</li> </ul> <h3>19 - How to build your first model-driven app with Dataverse</h3> <ul> <li>Model-driven apps, powered by Microsoft Dataverse</li> <li>Explore sample apps</li> </ul> <h3>20 - Get started with model-driven apps in Power Apps</h3> <ul> <li>Introducing model-driven apps</li> <li>Components of model-driven apps</li> <li>Design model-driven apps</li> <li>Incorporate business process flows</li> </ul> <h3>21 - Configure forms, charts, and dashboards in model-driven apps</h3> <ul> <li>Forms overview</li> <li>Form elements</li> <li>Configure multiple forms</li> <li>Use specialized form components</li> <li>Configure views overview</li> <li>Configure grids</li> <li>Create and edit views</li> <li>Configure charts overview</li> <li>Dashboards overview</li> <li>Use interactive streams and tiles</li> </ul> <h3>22 - Manage Dynamics 365 model-driven app settings and security</h3> <ul> <li>Configure role-based security</li> <li>Manage teams and business units</li> <li>Explore settings and customizations</li> </ul> <h3>23 - Use specialized components in a model-driven form</h3> <ul> <li>Create business process flows</li> <li>Embed a canvas app in a model-driven form</li> <li>Add a timeline in a model-driven form</li> <li>Create a report in a model-driven form</li> </ul> <h3>24 - Get started with Power Apps canvas apps</h3> <ul> <li>Start Power Apps</li> <li>Power Apps data sources</li> <li>Use Power Apps with Power Automate and Power BI</li> <li>Designing a Power Apps app</li> </ul> <h3>25 - Customize a canvas app in Power Apps</h3> <ul> <li>Improve your app by making basic customizations</li> <li>Explore controls and screens in canvas apps</li> </ul> <h3>26 - How to build the User Interface in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Brand a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Build for phones or tablets</li> </ul> <h3>27 - Navigation in a canvas app in Power Apps</h3> <ul> <li>Understanding navigation</li> <li>The Navigate and Back functions</li> <li>More ways to use the Navigate function</li> </ul> <h3>28 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>29 - Build a mobile-optimized app from Power Apps</h3> <ul> <li>Learn about mobile-optimized apps</li> <li>Identify components to make a canvas app mobile-optimized</li> <li>Create a mobile-optimized app that uses responsive designs</li> <li>Identify performance considerations for a mobile-optimized canvas app</li> </ul> <h3>30 - Use and understand Controls in a canvas app in Power Apps</h3> <ul> <li>Core properties of controls</li> <li>Entering and displaying data with text controls</li> <li>Additional controls for enhancing your app's usability</li> <li>Media</li> <li>Modern controls</li> <li>Work with component libraries</li> </ul> <h3>31 - Create formulas to change properties in a Power Apps canvas app</h3> <ul> <li>Formulas overview</li> <li>Use a formula to modify the format of controls</li> <li>Use formulas to perform calculations</li> <li>Use a control to modify the property of other controls</li> <li>Conditional formatting</li> <li>Functions for validating data</li> </ul> <h3>32 - Use imperative development techniques for canvas apps in Power Apps</h3> <ul> <li>Imperative versus declarative development</li> <li>The three types of variables in Power Apps</li> <li>Global variables</li> <li>Contextual variables</li> <li>Collections</li> <li>Additional variable concepts</li> </ul> <h3>33 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>34 - Create formulas to change properties in a Power Apps canvas app</h3> <ul> <li>Formulas overview</li> <li>Use a formula to modify the format of controls</li> <li>Use formulas to perform calculations</li> <li>Use a control to modify the property of other controls</li> <li>Conditional formatting</li> <li>Functions for validating data</li> </ul> <h3>35 - Create formulas to change behaviors in a Power Apps canvas app</h3> <ul> <li>Formulas and functionality</li> <li>Understanding true and false</li> <li>Understanding control behaviors and actions</li> <li>Performing multiple actions in a formula</li> <li>Control the display mode through a formula</li> <li>Use controls and functions to create a dynamic formula</li> </ul> <h3>36 - Author a basic formula that uses tables and records in a Power Apps canvas app</h3> <ul> <li>Records and tables</li> <li>Using the Table function</li> <li>Store a table</li> <li>Filter your table</li> <li>Use the lookup function to return a record</li> <li>Additional table functions</li> </ul> <h3>37 - Build a canvas app for a real estate solution with Copilot in Power Apps</h3><h3>38 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Create your first flow</li> <li>Troubleshoot flows</li> </ul> <h3>39 - Build approval flows with Power Automate</h3> <ul> <li>Provide solutions to real-world scenarios.</li> </ul> <h3>40 - Build flows to manage user information</h3><h3>41 - Power Automate's deep integration across multiple data sources</h3><h3>42 - Use the Admin center to manage environments and data policies in Power Automate</h3> <ul> <li>Administer flows</li> <li>Export and import flows</li> <li>Learn how to distribute button flows</li> </ul> <h3>43 - Use AI Builder in Power Automate</h3> <ul> <li>AI Builder in Power Automate saves time</li> <li>Advanced usage of AI Builder in Power Automate</li> </ul> <h3>44 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>45 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>46 - Build flows for a real estate solution using Copilot in Power Automate</h3> <ul> <li>When to use Copilot in Power Automate</li> </ul> <h3>47 - Use Dataverse triggers and actions in Power Automate</h3> <ul> <li>Dataverse triggers</li> <li>Query data</li> <li>Create, update, delete, and relate actions</li> </ul> <h3>48 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>49 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>50 - Get started with Power Apps canvas apps</h3> <ul> <li>Start Power Apps</li> <li>Power Apps data sources</li> <li>Use Power Apps with Power Automate and Power BI</li> <li>Designing a Power Apps app</li> </ul> <h3>51 - How to build the User Interface in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Brand a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Build for phones or tablets</li> </ul> <h3>52 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Create your first flow</li> <li>Troubleshoot flows</li> </ul> <h3>53 - Challenge Project - Build a booking requests app with Power Apps and Power Automate</h3> <ul> <li>Prepare</li> </ul></div>

Nexus Human

Microsoft Power Apps

Power Apps

Microsoft Power BI

Microsoft Power Platform

Power Automate

Microsoft Power Automate

PL-100T00 Microsoft Power Platform App Maker

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.</p>Overview<p>The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.</p><p>The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</p></div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Design & Technology Courses (DT)

Service Design Courses (SDC)

IT Certifications

Cyber Security Foundation

Certified in Data Protection (CDP)

ICDL (International Certification of Digital Literacy)

Data Centre Foundation Certificate (DCFC)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The industry standard course in UX research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">UX professionals Aspiring UX researchers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">16 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced with live support and mentoring</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why take this user research course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain the most in-demand skills* and boost your career in a thriving industry.</li><li fr-original-style="" style="box-sizing: border-box;">Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.</li><li fr-original-style="" style="box-sizing: border-box;">Become an insights expert. Translate findings into actionable insights and communicate them with conviction.</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.</li><li fr-original-style="" style="box-sizing: border-box;">Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A comprehensive, in-depth curriculum</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the role of a UX researcher. Explore the types, methods and ethics of research.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Planning the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fundamental user research skills</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expanding your toolkit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysing qualitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quantitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to design, conduct and analyse online surveys, A/B tests and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicating the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to report and present your findings with confidence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore how AI tools can assist researchers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Portfolio project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Build a professional portfolio to showcase your research expertise.</p>

UX Design Institute 

User Research

Professional Certificate in User Research

Early Bird Price

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Build a rewarding career in content design</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Why take this course:</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Be in demand. Certified qualifications will help you stand out in a fast-growing industry</li><li fr-original-style="" style="box-sizing: border-box;">Build a career with impact. Design content experiences that will influence users worldwide</li><li fr-original-style="" style="box-sizing: border-box;">Broaden your opportunities. Optimise your skills to get hired at leading companies</li><li fr-original-style="" style="box-sizing: border-box;">Get qualified. Earn a&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">university credit-rated certification</strong>&nbsp;approved by industry leaders</li><li fr-original-style="" style="box-sizing: border-box;">Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">University credit-rated, industry-approved</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">10 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in Content Design<br fr-original-style="" style="box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this Professional Certificate in Content Design course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An introduction to content design.<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Understand what content design is and the role of a content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of good content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn the core principles of content design and why it matters.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Voice, tone and style<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how voice, tone, and style can create a cohesive product experience.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding your users<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Uncover your audience&#39;s goals and content needs.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Writing for interfaces<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn to write microcopy for buttons, notifications and other UI elements.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The product mindset<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Develop a product mindset by learning about product design systems and tools.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testing content<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to test, evaluate and improve your content.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to use AI tools to become a more effective content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Working in content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to be the content champion within your organisation.</li></ul><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Support at every step</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">From day one, you&rsquo;ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student Success team</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our friendly and responsive team will help you stay on track and keep you accountable.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course mentor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your course mentor is an expert content designer who brings years of practical insight.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student community</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Collaborate, share tips and build connections on our lively student Slack channels.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Writers and journalists who want to enhance their skills for the digital world</li><li fr-original-style="" style="box-sizing: border-box;">UX and UI designers who want to become more rounded professionals</li><li fr-original-style="" style="box-sizing: border-box;">Content designers looking for a formal qualification that validates their expertise</li><li fr-original-style="" style="box-sizing: border-box;">Digital marketers who need content design skills to succeed in their roles</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a writing, content or design background looking for a creative tech job</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Background</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">English language</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).</p></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

Content Design

UX Writing

UI / UX Design

Professional Certificate in Content Design

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

Join Me For This 8 Week Qigong and Breathwork Online Course
HARNESSING THE POWER OF THE BREATH
The way we breathe affects everything we do, everything we think and everything we feel. It affects our sleep, our digestion, our immune system, our energy levels, our emotions, our ability to think clearly and our relationships, to name but a few.
In this course we will be combining my passions of Qigong and Breathwork to help bring us into balance so we can move though Autumn into winter full of peace and vitality.
Why Qigong and Breathwork?
Qigong is breathwork (Qi is Breath), it is an amazing way of opening and clearing the body, of making space for our healthy energy to flow. It allows us to stay relaxed and receptive without forcing or pushing. It is easy to learn and naturally attuned to your individual body and how it wants to expand, release and recharge.
Breathwork is simply bringing our conscious attention to our breath and is one of the most powerful ways we have to change our state at any given moment. In the course i will introduce you to eight different breath techniques to help you to breathe better. Commit to just 10mins a day and you’ll be amazed at the results you can achieve.
Everyone is welcome to join the course no matter your experience. 
When: 8th October 2024 – 5th December
Tuesday Evenings 6-7pm and Thursday mornings 9-9.30am (via Zoom)
Dates:
Tuesdays 6-7pm: October 8th, 15th, 22nd November 5th, 12th, 19th, 26th, December 3rd.
Thursdays 9-9.30am: October 10th, 17th, 24th, November 7th, 14th, 21st, 28th December 5th.

Price: £110 (Concessions £80: Super concession £60)
What is included: 
Eight live 60min evening zoom classes 
Eight live 30min morning meditation zoom classes 
Access to replays of all classes so you can catch up in your own time. 
Learn a Qigong routine for healthy lungs 
Learn how to clear the meridian pathways for increased vitality 
Learn 8 new powerful breath practices 
Access to private Whats App group to share experiences and ask questions 
Weekly supporting material for home practice :
– A Weekly video with a guided 10min Breath Practice 
– PDF – explanations of each practice 
– Key acupuncture points for self massage 

What will I get out of the course?
Reconnect with your breath
Learn how to improve your respiration
Learn to regulate your own nervous system
Access deeper body awareness
Less physical tension
Reduced pain
Improved mental clarity
Strengthened immune system 
Improved sleep
Improved digestion
Less stress and anxiety, depression and panic attacks
Deepening meditation practice
More energy
Just Breathe
Just Be

Sunhouse

Tai Chi

Meditation

Breathing Techniques

THE ART OF BREATH - Qi-Gong & Breathwork 

Concession

Super Concession

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

<blockquote id="isPasted" fr-original-style="" style="border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p style="text-align: justify; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: justify;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;">This wokrshop is designed to equip participants with the skills to identify, understand, and effectively respond to signs of suicidal intentions. Participants will explore the potential causes of suicidal thoughts, gain the knowledge necessary to help someone experiencing these thoughts stay safe and techniques to promote a supportive and proactive environment in the workplace.</span></span></strong></p></div></blockquote><div fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(30, 10, 60); text-align: justify; box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60); text-align: justify;"><span data-slate-fragment="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" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"> </span></h3><p style="color: rgb(111, 111, 110); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(111, 111, 110);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(254, 114, 53); font-size: 18px; box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53); font-size: 18px;">This workshop focuses on:&nbsp;</span></strong></p><ul style="color: rgb(111, 111, 110); box-sizing: border-box;" fr-original-style="color: rgb(111, 111, 110);"><li id="isPasted" style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">Understanding the stigma and hidden impact on those who lose someone to suicide.</li><li style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">How suicide affects others, and what might cause suicidal thoughts and actions.</li><li style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">Recognising the difference between what someone intends and what actually happens - invent vs. impact or outcome.</li><li style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">Guidance on creating a safe environment for those at risk.</li><li style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">How to spot the signs and ask about suicidal thoughts.</li><li style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify; box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51); text-align: justify;">How to refer someone to trained suicide first aiders.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="caret-color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></span></div></div><h6 style="color: rgb(18, 103, 106); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(18, 103, 106);"><span style="color: rgb(254, 112, 37); font-size: 24px; box-sizing: border-box;" fr-original-style="color: rgb(254, 112, 37); font-size: 24px;">Your takeaways&nbsp;</span></h6><h6 style="color: rgb(18, 103, 106); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(18, 103, 106);"><sup fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 18px; color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(51, 51, 51);">By the end of the workshop, participants will be equipped with the necessary tools to provide compassionate and effective first-aid support to those in need, fostering a safer and more supportive community.&nbsp;</span></sup></h6>

Starling

This workshop equips employees to recognise and respond to signs of suicidal intentions. Participants will learn about the causes of suicidal thoughts and gain tools to help individuals stay safe.

Suicide First Aid Lite

Virtual (on-line) event

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">There are a number of reasons why it is important to actively promote equality and diversity within your business and the wider community, not only to ensure compliance with anti-discrimination legislation and professional regulations, including the SRA Standards &amp; Regulations. &nbsp;There will also be business benefits to the organisation including attracting and retaining talented staff, improving staff morale, potentially accessing a wider client base and enhancing service levels and client satisfaction.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Join us for this useful overview session on Equality, Diversity &amp; Inclusion which will cover the following points;</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Meaning of Equality</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Discrimination</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Harassment &amp; Victimisation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unconscious Bias</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Equality Act &amp; the Protected Characteristics</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reasonable Adjustments</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Complying with E&amp;D requirements</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="24" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="24:0" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for staff of all levels, from support staff to senior partners.</span></span></p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Amie Higgins, Consultant, DG Legal</span></strong></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="40" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="40:0" fr-original-style="" style="box-sizing: border-box;">Amie is a Senior Solicitor, qualified under the Law Society&rsquo;s Immigration &amp; Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.</span></span></p><p data-key="41" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="42" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="42:0" fr-original-style="" style="box-sizing: border-box;">Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.</span></span></p>

There are a number of reasons why it is important to actively promote equality and diversity within your business and the wider community, not only to ensure compliance with anti-discrimination legislation and professional regulations, including the SRA Standards & Regulations. There will also be business benefits to the organisation including attracting and retaining talented staff, improving staff morale, potentially accessing a wider client base and enhancing service levels and client satisfaction.
Join us for this useful overview session on Equality, Diversity & Inclusion which will cover the following points;
The Meaning of Equality
Discrimination
Harassment & Victimisation
Unconscious Bias
The Equality Act & the Protected Characteristics
Reasonable Adjustments
Complying with E&D requirements
Target Audience
The online course is suitable for staff of all levels, from support staff to senior partners.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Amie Higgins, Consultant, DG Legal
Amie is a Senior Solicitor, qualified under the Law Society’s Immigration & Asylum Accreditation Scheme (IAAS) as an Advanced Caseworker and Supervisor. Amie specialises in all aspects of Immigration, Asylum and Human Rights work, with a specialism in human trafficking/modern slavery cases and working with vulnerable clients.
Amie is an experienced trainer, delivering a range of training on both legal and practice management topics.

DG Legal

Equality, Diversity & Inclusion for Lawyers Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

This live on-line training seminar provides an introduction for anyone who wants to learn more about the complex nature of domestic abuse. From spotting the early warning signs to the impact.  Sadly domestic abuse can be perpetrated by anyone and anyone can be a victim of domestic abuse.  It is a global societal issue and far more prevalent than many of us realise.
Latest statistics state that over £2.3 million people (aged 16 years and over) experience domestic abuse per year.
This equates to 1 in 4 women and 1 in 6 men
By attending this event you will gain an
• Increased understanding of domestic abuse
• Increased ability to recognise the early signs of domestic abuse 
• A PDF on next steps to support 
This on-line training workshop will introduce you to the types of domestic abuse and the tactics employed by the perpetrator.  By the end of the session attendees will feel confident in identifying domestic abuse and steps to support.  
This training workshop will provide the first step towards understanding a many layered and complex subject.  This will provide a good overview prior to delving deeper into specific forms of domestic abuse.
This training seminar will provide a good introduction for general public, frontline workers, volunteers, employers, managers, teachers, volunteers.
CPD credits are awarded with this workshop.
Attendees will receive handouts and an attendance certificate (if required).
This event is hosted by Julie Johns MBE. 
The workshop will be delivered as a 1 hour live Zoom event and is being offered at £30 per person. 

Safe Space Consultancy

Domestic Abuse

Family Assault

Child Protection

Independent Domestic Violence Advisor (IDVA)

Domestic Violence

Identifying Domestic Abuse (CPD).  A good introductory seminar for anyone who wants to learn about the complex nature of domestic abuse.  You will have increased knowledge of domestic abuse in general, an increased ability to identify the early signs of domestic abuse and knowledge of next steps to support.

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