Name: The PM and Enterprise Connection: How Project Managers 'Connect the Dots'
Price: 10 GBP
Availability: InStock

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<p>This course aims to provide a comprehensive understanding of decision-making processes and dynamics at the managerial level. The course aims to equip learners with knowledge and skills to apply various decision-making models, including decision support systems (DSS) and system modelling, to support effective organisational decision-making. Additionally, the course will enable learners to identify and prepare for trends in decision support and business intelligence and understand how management information systems can aid in decision-making.</p>
<br />After the successful completion of the course, you will be able to learn about the following,<br />
<ul>
<li>Understand Decision-Making dynamics and process</li>
<li>Types of decision-making, especially at the managerial level.</li>
<li>Understanding and applying the decision-making models, including the decision support system (DSS) and its components.</li>
<li>Analysing the Information Requirements of Key Decision-making Groups in a Firm.</li>
<li>Identifying and preparing for trends in Decision Support and Business Intelligence.</li>
<li>Understanding System Modelling and its Types.</li>
<li>Learn about how Management Information Systems help in Decision Making.</li>
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<p>This course covers the fundamentals of decision-making processes and dynamics, including the types of decision-making at the managerial level. Learners will explore various decision-making models and their applications, focusing on decision support systems (DSS) and system modelling. They will gain an understanding of the components of DSS and their role in supporting effective decision-making.</p>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2008"> <div> <p>This course covers the fundamentals of decision-making processes and dynamics, including the types of decision-making at the managerial level. Learners will explore various decision-making models and their applications, with a particular focus on decision support systems (DSS) and system modeling. They will gain an understanding of the components of DSS and their role in supporting effective decision-making.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Understanding the Role of MIS in Decision Making, System Design, and Modeling</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Understanding the Role of MIS in Decision Making and Modeling</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
<ul>
<li>Managers at all levels</li>
<li>Business analysts</li>
<li>Decision support specialists</li>
<li>IT professionals.</li>
<li>Consultants &amp; Project managers</li>
<li>Entrepreneurs and business owners</li>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Master of Business Management (MBM)

Certificate in Information Security Management Principles (CISMP)

Master of Business Law (MBL)

Diploma in Management Studies (DMS)

Institute of Leadership & Management (ILM)

Professional Certificate Course in Understanding the Role of MIS in Decision Making and Modeling in London 2024

General Admission

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Are you feeling overwhelmed by the constant changes in your organisation? Do you struggle to keep your team motivated and compliant during times of transition? In the UK, <strong>70% </strong>of change initiatives fail to achieve their desired goals. If so, this Change Management bundle is exactly what you need.</p><p>This <strong>Change Management</strong> bundle will provide you with a comprehensive understanding of change management principles and frameworks. You'll learn how to assess the need for change, develop a clear vision and implementation plan, and effectively communicate the transition to your team. The course will also cover strategies for overcoming resistance, managing stakeholder expectations, and embedding the change for long-term success.</p><p><strong>This Change Management Bundle Contains 5</strong><strong> of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong> Course 01:</strong> Change Management</li><li><strong> Course 02: </strong>New Manager</li><li><strong> Course 03:</strong> Leadership and Management</li><li><strong> Course 04:</strong> Compliance Management</li><li><strong> Course 05:</strong> Diploma in Workplace Safety</li></ul><p>Take control of change and become a leader who empowers others to embrace new initiatives. This Change Management bundle is your key to a successful and fulfilling career.</p><p><strong>Learning Outcomes Of Change Management</strong></p><ul><li>Understand the key drivers and challenges of organizational change.</li><li>Apply change management frameworks to real-world scenarios.</li><li>Develop effective communication strategies for change initiatives.</li><li>Build employee buy-in and overcome resistance to change.</li><li>Evaluate the success of change initiatives and make adjustments as needed.</li><li>Craft a compelling vision for the future to motivate your team.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Change Management</li><li>Get a <strong>free student ID card</strong> with Change Management Training program (£10 postal charge will be applicable for international delivery)</li><li>The Change Management is affordable and simple to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Change Management course materials</li><li>The Change Management comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Change Management</strong></p><ul><li>Part 1 - Course Overview</li><li>Part 2 - What is Change?</li><li>Part 3 - The Change Cycle</li><li>Part 4 - The Human Reaction to Change</li><li>Part 5 - The Pace of Change</li><li>Part 6 - The Four Room Apartment</li><li>Part 7 - Dealing with Resistance</li><li>Part 8 - Adapting to Change</li><li>Part 9 - Strategies for Dealing with Anger</li><li>Part 10 - Managing Stress</li></ul><p><strong> Course 02: New Manager</strong></p><ul><li>Module One: Managers Are Made, Not Born</li><li>Module Two: Create A Management Track</li><li>Module Three: Define And Build Competencies</li><li>Module Four: Managers Learn By Being Managed Well</li><li>Module Five: Provide Tools</li><li>Module Six: Provide Support</li><li>Module Seven: Identify Strong Candidates Early</li><li>Module Eight: Clearly Define The Management Track</li><li>Module Nine: Empower New Managers</li><li>Module Ten: Provide Growth Opportunities</li></ul><p><strong> Course 03: Leadership and Management</strong></p><ul><li>Module 01: Principles Of Management</li><li>Module 02: Applied Theories On Leadership</li><li>Module 03: Leadership And Management Differences &amp; Applications</li><li>Module 04: Obstacles In Leadership And Management</li><li>Module 05: Different Leadership Styles</li><li>Module 06: Impact Of Different Leadership Style And Mentoring</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*5 = £65)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
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                                        50 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
    </h2>

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                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Managers</li><li>Team Leaders</li><li>HR Professionals</li><li>Project Managers</li><li>Change Agents</li></ul>
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    </h2>

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                            <p>You will not need any prior background or expertise to enrol in this Change Management bundle.</p>
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        <div>Career path</div>
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                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Change Leader</li><li>Project Manager</li><li>Consultant</li><li>Business Analyst</li><li>HR Manager</li></ul>
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    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

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Academy for Health and Fitness

Change Management Strategy

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<p>The Professional Certificate Course in Project Quality Management System is designed to provide a comprehensive overview of project quality management. The course covers the three processes of project quality management, namely quality planning, quality assurance, and quality control. Participants will learn about the importance of establishing and implementing a quality management system (QMS) and its key elements. Additionally, the course covers the concept of a quality circle, its characteristics, problems, and phases. Participants will also study ISO 9000 or EN 29000, its seven quality principles, and the ISO 9000 series. The course also covers Total Quality Management (TQM), its principles, methods, and steps. Finally, participants will gain an understanding of the concept of Kaizen or continuous improvement, its types, cycle, and how it can be applied in project quality management.</p>
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<p>This Professional Certificate Course in Project Quality Management System provides a comprehensive understanding of quality management principles and techniques for successful project execution.  Upon completion, participants will have the knowledge and skills necessary to implement a comprehensive quality management system in their projects.<br /><br />After the successful completion of the course, you will be able to learn about the following,<br /><br /></p>
<ul>
<li>Project Quality Management, its three Processes, Quality Management System's importance, Establishing and Implementing a QMS, and its elements.</li>
<li>Quality Circle, its characteristics, problems, and phases along with studying ISO nine thousand or EN twenty-nine thousand, its seven Quality Principles, and most importantly, ISO nine thousand series.</li>
<li> Total Quality Management, its Principles, Methods, and Steps, along with understanding the concept of Kaizen or Continuous Improvement, its types, Cycle.</li>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2223"> <div> <p>The Professional Certificate Course in Project Quality Management System is designed to provide a comprehensive overview of project quality management. The course covers the three processes of project quality management, namely quality planning, quality assurance, and quality control. Participants will learn about the importance of establishing and implementing a quality management system (QMS) and its key elements. Additionally, the course covers the concept of a quality circle, its characteristics, problems, and phases. Participants will also study ISO 9000 or EN 29000, its seven quality principles, and the ISO 9000 series. The course also covers Total Quality Management (TQM), its principles, methods, and steps. Finally, participants will gain an understanding of the concept of Kaizen or continuous improvement, its types, cycle, and how it can be applied in project quality management.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Project Quality Management System </h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Professional Certificate Course in Project Quality Management System</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience<br /><br /></p>
<ul>
<li>Project Managers</li>
<li>Quality Managers</li>
<li>Quality Assurance Professionals</li>
<li>Quality Control Professionals</li>
<li>Engineers</li>
<li>Operations Managers</li>
<li>Continuous Improvement Specialists</li>
<li>Anyone interested in Project Quality Management.</li>
</ul>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Quality Management System

Project Management Qualification (PMQ)

Quality Management

Project Management Professional (PMP)

Certified Manager of Quality

Scrum Master Professional Certificate (SMPC)

Professional Certificate Course in Project Quality Management System in London 2024

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Do you ever feel like your meetings are unproductive and drag on forever? A recent study by the Chartered Management Institute found that poorly facilitated meetings cost UK businesses an estimated<strong> £26 billion</strong> a year! If you're tired of wasted time and frustrated by a lack of progress, then this facilitation skills training bundle is for you.</p><p>Our comprehensive bundle equips you with the skills and knowledge to lead effective and engaging group discussions. You'll learn how to set clear objectives, manage participation, foster collaboration, and ensure all voices are heard. From planning agendas to handling difficult conversations, this bundle will transform you into a confident and impactful facilitator.</p><p><strong>This </strong><strong>Award in Facilitation Skills at QLS Level 2</strong><strong> course is endorsed by The Quality Licence Scheme and accredited by CPDQS</strong><strong> (with Y CPD points</strong><strong>) </strong><strong>to make your skill development &amp; career progression more accessible than ever!</strong></p><p><strong>Courses Are Included In this Facilitation Skills Training Bundle:</strong></p><ul><li><strong>Course 01: </strong>Facilitation Skills Training<strong><br /></strong></li><li><strong>Course 02: </strong>Operations Management<strong><br /></strong></li><li><strong>Course 03: </strong>Quality Management<strong><br /></strong></li><li><strong>Course 04: </strong>Diploma in Lean Process and Six Sigma<strong><br /></strong></li><li><strong>Course 05: </strong>Process Improvement</li></ul><p>By becoming a skilled facilitator, you can ensure your meetings are productive and achieve their desired outcomes. This will impress your colleagues and employers, and open doors to new opportunities.</p><p><strong>Learning Outcomes of Facilitation Skills Training</strong></p><ul><li>Understand the essential skills required to become an excellent facilitator</li><li>Learn how to lead people through processes toward agreed-upon objectives</li><li>Know how to resolve conflict and encourage participation, ownership &amp; creativity</li><li>Identify ways to help participants of a meeting reach a group consensus</li><li>Sharpen your relationship-building skills to ensure a positive environment and discussions</li><li>Understand the key elements of an effective meeting and group discussion</li><li>Learn advanced leading and blocking techniques to enhance the process</li><li>Implement Tuckman and Jensen's Group Development strategies in group meetings</li></ul><p>Invest in your professional development and take control of your meetings. Enrol today and unlock the power of effective facilitation!</p><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Facilitation Skills</li><li>Get a <strong>free student ID card</strong> with Facilitation Skills Training program (£10 postal charge will be applicable for international delivery)</li><li>The Facilitation Skills is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Facilitation Skills course materials</li><li>The Facilitation Skills comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p>Become an expert at leading teams towards a shared consensus and learn how to encourage participation and creativity in group discussions with the Facilitation Skills Training Course. This course will equip you with the essential skills to oversee meetings and group discussions effectively, guiding you through the key stages of facilitation.</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Facilitation Skills Training</strong></p><ul><li>Module 01: Understanding Facilitation</li><li>Module 02: Process vs. Content</li><li>Module 03: Laying the Groundwork</li><li>Module 04: Tuckman and Jensen's Model of Team Development</li><li>Module 05: Building Consensus</li><li>Module 06: Reaching a Decision Point</li><li>Module 07: Dealing with Difficult People</li><li>Module 08: Addressing Group Dysfunction</li><li>Module 09: About Intervention</li><li>Module 10: Intervention Techniques</li></ul><p><strong> Course 02: Operations Management</strong></p><ul><li>Module 01: Introduction To Operations Management</li><li>Module 02: Project Management</li><li>Module 03: Business Development And Succession Planning</li><li>Module 04: Process Management</li><li>Module 05: Supply Chain Management</li><li>Module 06: Planning &amp; Forecasting Operations</li><li>Module 07: Procurement &amp; Purchasing Management</li><li>Module 08: Manufacturing &amp; Delivery Operations</li><li>Module 09: Quality Management</li><li>Module 10: Managing Risk And Recovery</li><li>Module 11: Performance Management</li><li>Module 12: Talent Management</li><li>Module 13: Communication Skills</li><li>Module 14: Negotiation Techniques</li><li>Module 15: Conflict Management</li><li>Module 16: Stress Management</li><li>Module 17: Time Management</li><li>Module 18: Business Environment</li><li>Module 19: Business Writing Skills</li></ul><p><strong> Course 03: Quality Management</strong></p><ul><li>Module 01: Introduction To Quality Management</li><li>Module 02: Total Quality Management</li><li>Module 03: Quality Measurement And Improvement</li><li>Module 04: Quality Control</li><li>Module 05: Understanding Customer Expectations And Needs</li><li>Module 06: Six Sigma</li><li>Module 07: Supply Chain Management</li><li>Module 08: Quality Audits</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*5 = £65)</li><li><strong>CPD Hard Copy Certificate: </strong>£29.99</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>£79</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this course. This bundle is open to everybody. This bundleis ideal for:</p><ul><li>Team Leaders</li><li>Project Managers</li><li>Trainers</li><li>HR Professionals</li><li>Consultants</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this course, you are to start your career or begin the next phase of your career.</p><ul><li>Project Manager</li><li>Team Leader</li><li>Consultant</li><li>Trainer</li><li>Coach</li><li>Facilitator</li></ul>
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Award in Facilitation Skills at QLS Level 2</h4>
        <p>
            Hard copy certificate -
            £79
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

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Facilitation Skills Training - QLS Endorsed

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Microsoft Project is a powerful project management software that can help you plan, track, and control your projects. Whether you are managing a small project or a complex portfolio, Microsoft Project can help you align your resources, budget, and schedule with your project goals. In this online course, you will learn how to use Microsoft Project to create and customize project plans, assign and manage tasks, track progress and costs, communicate and collaborate with stakeholders, and generate reports and dashboards. By the end of this course, you will be able to use Microsoft Project to successfully manage your projects from start to finish.</p>

Microsoft Project is a powerful project management software that can help you plan, track, and control your projects. Whether you are managing a small project or a complex portfolio, Microsoft Project can help you align your resources, budget, and schedule with your project goals. In this online course, you will learn how to use Microsoft Project to create and customize project plans, assign and manage tasks, track progress and costs, communicate and collaborate with stakeholders, and generate reports and dashboards. By the end of this course, you will be able to use Microsoft Project to successfully manage your projects from start to finish.

IT's Easy Training

Microsoft Project

Project Management

Microsoft

Project Manager

Are you looking for a way to manage your projects more efficiently and effectively? Do you want to learn how to use Microsoft Project, one of the most popular and powerful project management tools in the world? If so, this online course is for you!

In this course, you will learn how to create, update, and share project plans using Microsoft Project. You will also learn how to use the social media features of Microsoft Project to collaborate with your team members, stakeholders, and clients. You will discover how to:

- Set up a project and enter tasks, durations, dependencies, and resources
- Track the progress and performance of your project using various views and reports
- Adjust your project plan to deal with changes, risks, and issues
- Export your project data to Excel, PowerPoint, or Word

This course is suitable for anyone who wants to learn how to use Microsoft Project for project management, whether you are a beginner or an intermediate user. You will need access to a computer with Microsoft Project installed (any version from 2013 to 2021) and an internet connection. You will also need a Microsoft account to use the social media features of Microsoft Project.

By the end of this course, you will be able to create and manage project plans using Microsoft Project and leverage the power of social media to enhance your project communication and collaboration. Enrol today and take your project management skills to the next level!

Microsoft Project for project managers

<div>
<h2>Description</h2>
This course introduces students to project management fundamentals. Topics covered include project management basics, types of projects, building the team and schedule, creating the budget, execution, and more.<br /><br />
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<p><strong>COURSE CONTENT:<br /></strong><br /><strong>Module 1 - Getting Started - 3m</strong><br />Getting Started<br />Instructor Introduction<br />Course Objectives<br />Agenda<br />Agenda<br /><br /><strong>Module 2 - Project Management Basics - 27m</strong><br />Project Management Basics<br />PMI's PMBOK<br />What is a Project?<br />Attributes of a Project<br />Examples of Projects<br />What is Project Management<br />Project Constraints<br />âThe Iron Triangleâ<br />Scope<br />Cost<br />Time<br />How do we make this happen?<br />How do we make this happen?<br />The Fundamental Project Life Cycle<br />The Project Life Cycle<br />Fundamental Project Management Process<br />Outputs Examples<br />Unforeseen Circumstances<br />Recommendations<br />Words of Wisdom<br />The Tools<br />Fundamental Project Management Tools<br />Fundamental Project Management Processes and Tools<br />The People<br />Objectives<br />Stakeholder<br />Customer<br />Sponsor<br />Team Members<br />Management<br />Project Manager's Role<br />Project Manager's Responsibilities<br />Time Management Matrix<br />Time Management Matrix<br />Time IS Money<br />The Benefits of Project Management<br />Summary<br />Agenda<br /><br /><strong>Module 3 - Where Do Projects Come From - 56m</strong><br />Where Do Projects Come From<br />Types of Organizations<br />Enterprise Portfolio Management<br />The Agenda<br />BM101<br />Mission<br />Vision<br />Goals<br />Business Strategy<br />Management By Objectives<br />Balanced Scorecard Approach<br />Balanced Goals<br />Objectives<br />SMART Objectives from Balanced Goals<br />SMART Objectives from Balanced Goals cont.<br />Key Performance Indicators<br />Action Plans<br />BM101 Summary<br />Project Management 101<br />PM Quotes<br />Phases and Knowledge Areas<br />10 Knowledge Areas Aligned<br />The Project Triangle<br />PM101<br />PM101<br />Programs<br />Portfolio<br />PM101 Summary<br />Enterprise Portfolio Management<br />The Connection<br />The Enterprise V Plans<br />The Enterprise V Objectives<br />The Enterprise V Programs<br />The Enterprise V Portfolio<br />Another View<br />Enterprise Portfolio Management Versus Program &amp; Project Management<br />Summary<br />Why Great ROI?<br />But why is it necessary?<br />Matrix Organization Structure<br />Review Cadence<br />How Projects Are Selected<br />Objectives<br />Needs Identification<br />Business Case<br />Enterprise Portfolio Management<br />Proposing Projects<br />Project Selection<br />âThe Funnel Flowchartâ<br />Project Prioritization Exercise<br />Thirst Beverage Corporation<br />Project Challenge<br />Agenda<br /><br /><strong>Module 4 - Types of Projects - 32m</strong><br />Types of Projects<br />Predictive Versus Agile<br />Predictive Versus Agile Project Management<br />Traditional Versus Agile Project Management<br />Predictive Versus Agile<br />The Predictive Project Life Cycle<br />An Agile Project Life Cycle<br />The Scrum Framework - Modified<br />An Agile Project Life Cycle<br />The Big Picture<br />The Divide<br />Agenda<br /><br /><strong>Module 5 - Initiation - 28m</strong><br />Initiation<br />Our Project<br />Our Project<br />Setup<br />6 Essential Features for a PMIS<br />PMIS Examples<br />Leveraging Microsoft Teams<br />Leveraging Microsoft Teams<br />PMI's Project Life Cycle<br />Fundamental Project Management Processes and Tools<br />Project Charter<br />Leveraging Microsoft Teams<br />Creating a Project Charter<br />Creating a Project Charter<br />Fundamental Project Management Processes and Tools<br />Stakeholder Register<br />Leveraging Microsoft Teams<br />Stakeholder Register<br />Stakeholder Register<br />Creating a Project Charter<br />âThe Iron Triangleâ<br />Agenda<br /><br /><strong>Module 6 - Building the Team - 24m</strong><br />Building the Team<br />The Fundamental Project Life Cycle<br />Build a High Performing Team<br />Benefits of a High Performing Team<br />Stages of Team Development<br />Team Charter<br />Working Agreement<br />Working Agreement<br />Leveraging Microsoft Teams<br />Being a Good Leader<br />Being a Servant Leader<br />Servant Leader<br />Kickoff Meeting<br />Conducting Effective Meetings<br />Agenda<br /><br /><strong>Module 7 - Building the Schedule - 52m</strong><br />Building the Schedule<br />The Fundamental Project Life Cycle<br />Fundamental Project Management Processes and Tools<br />What a Schedule looks likeâ¦.according to Google<br />Benefits of a Project Schedule<br />Aligning To PMI<br />Steps to Build a Schedule<br />1 Plan Schedule Management<br />Our project<br />1 Plan Schedule Management<br />Steps to Build a Schedule<br />Project Scheduleâ¦.according to PMI<br />How to Define Activities<br />What Does It Look Like?<br />Option 2 - WBS* by Work Package<br />Option 3 - WBS By Phase<br />Steps to Build a Schedule<br />Leveraging Microsoft Teams<br />âThe Iron Triangleâ<br />Microsoft Scheduling Tool Capability Model<br />Microsoft Scheduling Tool Capability Model<br />Project Schedule in Excel<br />Project Schedule in Microsoft Project<br />Project Schedule in Project Online<br />Agenda<br /><br /><strong>Module 8 - Creating the Budget - 24m</strong><br />Creating the Budget<br />The Fundamental Project Life Cycle<br />Project Cost Management<br />General Notes<br />Types of Costs<br />What is a budget?<br />Aligning To PMI<br />Steps to Create a Budget<br />1. Plan Cost Management<br />The Budget Tool<br />Microsoft Scheduling Tool Capability Model<br />Estimated Costs and Budget in Microsoft Project<br />âThe Iron Triangleâ<br />Agenda<br /><br /><strong>Module 9 - Planning Wrap Up - 6m</strong><br />Planning Wrap Up<br />âThe Iron Triangleâ<br />The Fundamental Project Life Cycle<br />Perform Analysis<br />Obtain Approval<br />Save a Baseline<br />Aligning to PMI<br />Progressive Elaboration<br />Agenda<br /><br /><strong>Module 10 - Execution - 41m</strong><br />Execution<br />The Fundamental Project Life Cycle<br />Fundamental Project Management Processes and Tools<br />Managing Your Project<br />Update Schedule and Actual Costs<br />Managing Your Project<br />Fundamental Project Management Processes and Tools<br />Risks<br />Aligning To PMI<br />Risk Management<br />Risk Management Processes<br />Risk Register<br />Risk Management<br />Risk Probability Impact Assessment<br />Risk Management<br />Risk Register<br />Risk Management<br />Risk Management<br />Risk Management<br />Risk Register<br />Risk Management<br />Managing Your Project<br />Issues<br />Fundamental Project Management Processes and Tools<br />Issue Log<br />Fundamental Project Management Processes and Tools<br />Status Report<br />Status Report<br />Status Report<br />Project Status Report<br />Agenda<br /><br /><strong>Module 11A - Monitor and Control - 11m</strong><br />Monitor and Control<br />What is Monitor and Control?<br />What is Monitor and Control?<br />What should you monitor?<br />What should you monitor?<br />Project Control<br />Project Control Principles<br />Control Scope<br />What should you monitor?<br />Control Schedule<br />What should you monitor?<br />Control Costs<br />What should you monitor?<br /><br /><strong>Module 11B - Earned Value Management - 41m</strong><br />Progress Monitoring<br />Earned Value Management<br />Earned Value Analysis<br />Our Project<br />Pipeline Project<br />The Process to Set Up<br />Pipeline Schedule<br />Baseline Cost over Time<br />Performance Measures<br />Baselined Cost - Timephased<br />PV - Planned Value<br />PV - Planned Value<br />PV - Planned Value<br />PV - Planned Value<br />The Process to Maintain<br />Performing Analysis<br />Performance Measures<br />EV - Earned Value<br />EV - Earned Value<br />EV - Earned Value<br />Performance Measures<br />AC - Actual Cost<br />AC - Actual Cost<br />AC - Actual Cost<br />Variances<br />Cost Variance<br />Schedule Variance<br />Total Variance<br />Graphical Representation<br />Graphical Representation<br />Graphical Representation<br />Graphical Representation<br />Microsoft Project - Math Check!<br />Visual Reports in MS Project<br />Report Exported from MS Project to Excel<br />Aligning with Reality<br />Revised Plan<br />Reschedule Uncomplete Work in MS Project<br />Revised Plan<br />Revised Plan<br />The Moral of the Story<br />Performance Indexes<br />Cost Performance Index<br />Schedule Performance Index<br />Completion Metrics<br />Completion Metrics<br />Completion Metrics<br />Completion Metrics<br />Completion Metrics<br />Project Status as of 4/30<br />The Process to Maintain<br />Project Status as of 4/30<br />Microsoft Project Math Check!<br />Why Measure?<br />Why Measure?<br />What should you monitor?<br /><br /><strong>Module 11C - Other Items to Monitor - 19m</strong><br />What should you monitor?<br />Risk Monitor and Control<br />Risk Monitor and Control<br />What should you monitor?<br />Control Issues<br />What should you monitor?<br />Manage Stakeholder Engagement<br />What should you monitor?<br />Control Documents<br />What should you monitor?<br />Control The Product, Service or Result<br />Control The Product, Service or Result<br />Quality Terms and Definitions<br />7 Basic Quality Tools<br />Controlling Quality<br />What should you monitor?<br /><br /><strong>Module 11D - Controlling Changes - 3m</strong><br />Controlling Changes<br />Controlling Changes<br />Example Change Request Process<br />Agenda<br /><br /><strong>Module 12 - Closure - 9m</strong><br />Closure<br />Fundamental Project Management Processes and Tools<br />Customer Feedback<br />Customer Feedback Survey<br />Lessons Learned<br />Lessons Learned<br />Fundamental Project Management Processes and Tools<br />Project Summary Report<br />Performance Evaluations<br />Documentation Close-out<br />Celebration<br />Agenda<br /><br /><strong>Module 13 - Course Wrap Up - 14m</strong><br />Course Wrap Up<br />Project Procurement Management<br />Project Procurement Management<br />Project Procurement Management<br />Typical Steps<br />Procurement Statement of Work<br />Typical Steps<br />Bid Document<br />Typical Steps<br />Contract<br />Types of Contracts<br />Typical Steps<br />Control Procurements<br />Typical Steps<br />Close Procurements<br />Typical Steps<br />Congratulations!<br />Objectives Review<br />Agenda<br /><br /><strong>Total Duration: 6h 32m</strong></p>
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OnlineCoursesLearning.com

Project Management Fundamentals Online Training Course

<p><strong>&gt;&gt; 48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! &lt;&lt;</strong></p><p>Feeling like your <strong>projects are stuck in a slow, waterfall-like process?</strong> You're not alone. A recent study by the UK Project Management Institute revealed that <strong>60% of projects fail</strong> to meet their objectives due to inflexible methodologies. But what if there was a better way? Agile project management, a dynamic and iterative approach, is rapidly transforming the UK business landscape.</p><p>This <strong>Agile Project Management </strong>bundle empowers you with the knowledge and skills to become a master of adaptability. You'll delve into the core principles of Agile, mastering frameworks like Scrum and Kanban, and learn how to implement them effectively within your projects, with our Agile Project Management training.</p><p><strong>Courses Are Included in this Agile Project Management package: </strong></p><ul><li><strong>Course 01: </strong>Agile Project Management</li><li><strong>Course 02: </strong>Project Manager Training</li><li><strong>Course 03: </strong>Agile Scrum Certification</li><li><strong>Course 04: </strong>Six Sigma &amp; Lean Process</li></ul><p><strong>Don't let this opportunity to supercharge your career pass you by. Enrol in this Agile Project Management bundle today and unlock your potential for:</strong></p><p><strong>What will I learn from this Bundle?</strong></p><ul><li>An overview of the key concepts of agile project management</li><li>The procedures and components of initiation in Agile project management</li><li>Importance of planning in agile project management</li><li>Fundamentals of planning tools in agile project management</li><li>How to close out an agile project</li></ul><p><strong>Why Choose Our Bundle</strong><strong>:</strong></p><ul><li>Get a <strong>free </strong>Agile Project Management CPD-accredited <strong>certificate </strong></li><li>Get a <strong>free student ID </strong>card with Agile Project Management Training</li><li>Get instant access to this Agile Project Management course.</li><li>Learn Agile Project Management from anywhere in the world</li><li>The Agile Project Management is affordable and simple to understand</li><li>The Agile Project Management is an entirely online, interactive lesson with voiceover audio</li><li><strong>Lifetime access</strong> to the Agile Project Management course materials</li><li>The Agile Project Management comes with 24/7 tutor support</li></ul> <p><strong>Start your learning journey straightaway!</strong></p><p>This Agile Project Management (APM)'s curriculum has been designed by Agile Project Management (APM) experts with years of Agile Project Management (APM) experience behind them. The Agile Project Management (APM) course is extremely dynamic and well-paced to help you understand Agile Project Management (APM) with ease. You'll discover how to master the Agile Project Management (APM) skill while exploring relevant and essential topics.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        50 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is ideal for:</p><ul><li>Students seeking mastery in this field</li><li>Professionals seeking to enhance their skills</li><li>Anyone who is passionate about this topic</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</p></div>

                        </div>

Agile Project Management (APM) Diploma - CPD Accredited

<p>Before the Project Panic Sets In Conquer Risk with This Powerful CPD Bundle </p><p>Have you ever watched a project spiral out of control because of unforeseen risks? Do you dread those "surprise" budget overruns and missed deadlines?</p><p>This Project Management and Risk Assessment - CPD Certified bundle is your secret weapon against project chaos.</p><p>Stop the stress and frustration! Equip yourself with the skills to:</p><ul><li><strong>Navigate Project Chaos:</strong> Learn how to identify, assess, and mitigate risks before they derail your project.</li><li><strong>Become a Risk Management Ninja:</strong> Master powerful techniques to keep your project on track, on time, and within budget.</li><li><strong>Earn Credibility &amp; Recognition:</strong> Gain a <strong>CPD Certified</strong> qualification that showcases your expertise and sets you apart.</li></ul><p>This bundle course combines five comprehensive modules designed to equip you with a powerful skillset:</p><ul><li><strong>Project Management:</strong> Master the fundamentals of project planning, execution, and monitoring. Learn to define project scope, manage resources, and ensure successful project completion.</li><li><strong>Compliance and Risk Management Course:</strong> Understand the importance of compliance and risk management in projects. Develop strategies to identify, assess, and mitigate potential risks, ensuring adherence to relevant regulations.</li><li><strong>COSHH Assessor Training for Risk Assessment:</strong> Gain the knowledge and skills required to become a competent COSHH (Control of Substances Hazardous to Health) Assessor. Learn to assess workplace hazards, implement control measures, and ensure the safety of employees.</li><li><strong>Leadership and Management:</strong> Develop your leadership skills to effectively lead and motivate teams. Learn communication techniques, conflict resolution strategies, and best practices for managing people.</li><li><strong>Operations Supervisor:</strong> Gain the essential skills required to excel in an operations supervisor role. This module covers topics such as operational planning, performance management, and effective delegation.</li><li><strong>Decision-Making in High-Stress Situations:</strong> Equip yourself with the tools to make sound decisions under pressure. Learn effective strategies for problem-solving, critical thinking, and maintaining composure in high-stress environments.<br /><br /></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Project managers, aspiring project managers, and team leaders.</li><li>Business professionals seeking to enhance their project management and risk assessment skills.</li><li>Individuals interested in pursuing a career in health and safety, particularly COSHH assessment.</li><li>Anyone looking to develop their leadership and decision-making skills.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for this course. However, a basic understanding of business principles would be beneficial.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course bundle opens doors to various career paths, including:</p><ul><li>Project Manager</li><li>Operations Manager</li><li>Risk Management Specialist</li><li>Health and Safety Officer</li><li>Team Leader</li><li>Supervisor</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certification of completion </h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate.</p></div>
        <h4>Certification of completion </h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p></div>

                        </div>

One Education

Project Management and Risk Assessment - CPD Certified Course

<h2>The PM and Enterprise Connection: How Project Managers 'Connect the Dots'</h2>
<p>Project/program management requires a number of soft- and hard-skills. One of the most critical skills for the PM to bring to an initiative is the ability to connect on multiple fronts. The most successful initiatives are those where the PM is skilled at connecting people, concepts, processes, and practices. Joanna Durand, Managing Director at Citi, Chair of the Citi Program Management Council and head of the Citi Global Program Management Office, will talk about the project and program manager's critical role as a 'connector.'</p>
<p>This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.</p>
<p>Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.</p>
<p>Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.</p>

IIL Europe Ltd

The PM and Enterprise Connection: How Project Managers 'Connect the Dots'

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certified Facility Manager (CFM)

Commercial & Contract Management Certification Program (CCM)

Certified Supply Chain Professional (CSCP)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Project Leadership

Professional Skills Course (PSC)

Leadership Development

Google Project Management

Project Team Leadership

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is primarily designed for business leaders, consultants, product and project managers, and other decision makers who are interested in unlocking new business opportunities and augmenting existing business processes using generative AI. It's also a great starting point for any business professionals who want to investigate generative AI solutions for their own individual tasks and workflows. This course is also designed to assist students in preparing for the CertNexus GenAIBIZ (Exam GAZ-110) credential.</p>Overview<p>In this course, you will identify ways in which generative AI can bring significant value to the organization. You will:<br />Describe the fundamentals of AI and generative AI.<br />Generate text using AI.<br />Generate code using AI.<br />Generate images and video using AI.<br />Generate audio using AI.<br />Identify the challenges of generative AI.<br />Implement organizational strategies for generative AI.</p><p>This course is designed to demystify generative AI for business professionals, as well as to trace its power to actionable, real-world business goals. It will give you the essential knowledge of generative AI you'll need to elevate the organization in these exciting times. GenAIBIZÃ¿offers business professionals with the ability to describe the fundamentals of AI and generative AI; generate text, code, images, video, and audio using generative AI; identify the challenges of generative AI; and implement organizational strategies for generative AI. Exam voucher is included.This course may earn you a Credly badge.</p></div><div id="course-pills-2"><h4>Lesson 1: AI Fundamentals</h4><ul><li>Topic A: AI Concepts</li><li>Topic B: Generative AI Concepts</li></ul><h4>Lesson 2: Generating Text Using AI</h4><ul><li>Topic A: Identify Text Generation Concepts</li><li>Topic B: Solve Business Problems Using Text Generation</li></ul><h4>Lesson 3: Generating Code Using AI</h4><ul><li>Topic A: Identify Code Generation Concepts</li><li>Topic B: Solve Business Problems Using Code Generation</li></ul><h4>Lesson 4: Generating Images and Video Using AI</h4><ul><li>Topic A: Identify Image and Video Generation Concepts</li><li>Topic B: Solve Business Problems Using Image and Video Generation</li></ul><h4>Lesson 5: Generating Audio Using AI</h4><ul><li>Topic A: Identify Audio Generation Concepts</li><li>Topic B: Solve Business Problems Using Audio Generation</li></ul><h4>Lesson 6: Identifying Challenges of Generative AI</h4><ul><li>Topic A: Identify Shortcomings of Generative AI</li><li>Topic B: Identify Ethical Risks of Generative AI</li><li>Topic C: Identify Business Concerns of Generative AI</li></ul><h4>Lesson 7: Implementing Business Strategies for Generative AI</h4><ul><li>Topic A: Apply Best Practices for Generative AI in the Organization</li><li>Topic B: Evaluate the Results of Generative AI Projects</li></ul></div>

Online Course Marketing

Online Course Creation

Generative Design

Generative AI

AI Art Generation

Generative Adversarial Networks (GAN)

GenAIBIZ: Making ChatGPT and Generative AI Work for You (Exam GAZ-110)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Construction Design & Management (CDM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Scope and Schedule Management techniques.</p><p>This course provides participants with tools and techniques to help them determine and deliver products, services, and results that meet requirements, expectations, and deadlines. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - PROJECT SCOPE AND TIME MANAGEMENT OVERVIEW</h3> <ul> <li>Project Scope Management Overview</li> <li>Project Scope Mgt. Processes and Key Outputs</li> <li>Project Time Management Overview</li> <li>Project Time Mgt. Processes and Key Outputs</li> <li>Case Study Selection</li> <li>Requirements, Scope, and Negotiations</li> </ul> <h3>2 - PLAN SCOPE AND SCHEDULE MANAGEMENT</h3> <ul> <li>Plan Scope and Schedule Mgt. Overview</li> <li>The Scope Management Plan</li> <li>The Requirements Management Plan</li> <li>The Schedule Management Plan</li> </ul> <h3>3 - COLLECT REQUIREMENTS</h3> <ul> <li>Collect Requirements Overview</li> <li>Types of Requirements</li> <li>Effective Product/Solution Requirements</li> <li>Other Stakeholders and Requirements</li> <li>Collect Requirements Techniques</li> <li>Voice of the Customer</li> <li>Requirements Traceability Matrix</li> </ul> <h3>4 - DEFINE SCOPE</h3> <ul> <li>Define Scope Overview</li> <li>Project Scope Statement Sections</li> <li>Create a Project Scope Statement</li> </ul> <h3>5 - CREATE WBS</h3> <ul> <li>Create WBS Overview</li> <li>WBS by Deliverable</li> <li>WBS by Phase</li> <li>When to Subdivide a Work Package Further</li> <li>Effective WBSs</li> <li>General Process for Creating the WBS</li> <li>Create a WBS</li> </ul> <h3>6 - DEFINE ACTIVITIES</h3> <ul> <li>Define Activities Overview</li> <li>Practical Considerations for Defining Activities</li> <li>Activities and Steps</li> <li>Milestones</li> <li>Create Activities and Milestones</li> </ul> <h3>7 - SEQUENCE ACTIVITIES</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>8 - ESTIMATE ACTIVITY RESOURCES</h3> <ul> <li>Estimate Activity Resources Overview</li> <li>Resource Breakdown Structure</li> <li>Estimate Activity Resources</li> <li>Assign Resources to Activities</li> </ul> <h3>9 - ESTIMATE ACTIVITY DURATIONS</h3> <ul> <li>Estimate Activity Durations Overview</li> <li>Expert Judgment</li> <li>Ratio Estimating</li> <li>Analogous Estimating</li> <li>Parametric Estimating</li> <li>Forecasting</li> <li>Three Point Estimating and PERT Estimating</li> <li>Reserves</li> <li>Estimate Activity Durations</li> </ul> <h3>10 - DEVELOP SCHEDULE</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>11 - VALIDATE SCOPE</h3> <ul> <li>Validate Scope Overview</li> <li>Verify Scope Best Practices</li> <li>Create a Scope Validation Form</li> </ul> <h3>12 - CONTROL SCOPE AND SCHEDULE</h3> <ul> <li>Control Scope Overview</li> <li>Control Schedule Overview</li> <li>Control Scope Best Practices</li> <li>Change Control Stakeholders</li> <li>Determine Change Control Stakeholders</li> <li>Change Control Process</li> <li>Change Request Form</li> </ul></div>

Project Management Institute (PMI)

Professional Scrum Master (PSM)

Project Scope and Schedule Management

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Sales  Legal  Marketing  Business analysts  Project managers  AWS Academy students  Other IT-related professionals</p>Overview<p>Summarize the working definition of AWS Differentiate between on-premises, hybrid-cloud, and all-in cloud Describe the basic global infrastructure of the AWS Cloud Explain the six benefits of the AWS Cloud Describe and provide an example of the core AWS services, including compute, network, databases, and storage Identify an appropriate solution using AWS Cloud services with various use cases Describe the AWS Well-Architected Framework Explain the shared responsibility model Describe the core security services within the AWS Cloud Describe the basics of AWS Cloud migration Articulate the financial benefits of the AWS Cloud for an organization?s cost management Define the core billing, account management, and pricing models Explain how to use pricing tools to make cost-effective choices for AWS services</p><p>This course is for individuals who seek an overall understanding of the Amazon Web Services (AWS) Cloud, independent of specific technical roles. You will learn about AWS Cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam.</p>Prerequisites<p>General IT technical knowledge, General IT business knowledge</p></div><div id="course-pills-2"><h3>1 - Introduction to Amazon Web Services</h3> <ul> <li>Summarize the benefits of AWS</li> <li>Describe differences between on-demand delivery and cloud deployments</li> <li>Summarize the pay-as-you-go pricing model</li> </ul> <h3>2 - Compute in the Cloud</h3> <ul> <li>Describe the benefits of Amazon Elastic Compute Cloud (Amazon EC2) at a basic level</li> <li>Identify the different Amazon EC2 instance types</li> <li>Differentiate between the various billing options for Amazon EC2</li> <li>Describe the benefits of Amazon EC2 Auto Scaling</li> <li>Summarize the benefits of Elastic Load Balancing</li> <li>Give an example of the uses for Elastic Load Balancing</li> <li>Summarize the differences between Amazon Simple Notification Service (Amazon SNS) and Amazon Simple Queue Services (Amazon SQS)</li> <li>Summarize additional AWS compute options</li> </ul> <h3>3 - Global Infrastructure and Reliability</h3> <ul> <li>Summarize the benefits of the AWS Global Infrastructure</li> <li>Describe the basic concept of Availability Zones</li> <li>Describe the benefits of Amazon CloudFront and Edge locations</li> <li>Compare different methods for provisioning AWS services</li> </ul> <h3>4 - Networking</h3> <ul> <li>Describe the basic concepts of networking</li> <li>Describe the difference between public and private networking resources</li> <li>Explain a virtual private gateway using a real life scenario</li> <li>Explain a virtual private network (VPN) using a real life scenario</li> <li>Describe the benefit of AWS Direct Connect</li> <li>Describe the benefit of hybrid deployments</li> <li>Describe the layers of security used in an IT strategy</li> <li>Describe which services are used to interact with the AWS global network</li> </ul> <h3>5 - Storage and Databases</h3> <ul> <li>Summarize the basic concept of storage and databases</li> <li>Describe benefits of Amazon Elastic Block Store (Amazon EBS)</li> <li>Describe benefits of Amazon Simple Storage Service (Amazon S3)</li> <li>Describe the benefits of Amazon Elastic File System (Amazon EFS)</li> <li>Summarize various storage solutions</li> <li>Describe the benefits of Amazon Relational Database Service (Amazon RDS)</li> <li>Describe the benefits of Amazon DynamoDB</li> <li>Summarize various database services</li> </ul> <h3>6 - Security</h3> <ul> <li>Explain the benefits of the shared responsibility model</li> <li>Describe multi-factor authentication (MFA)</li> <li>Differentiate between the AWS Identity and Access Management (IAM) security levels</li> <li>Describe security policies at a basic level</li> <li>Explain the benefits of AWS Organizations</li> <li>Summarize the benefits of compliance with AWS</li> <li>Explain primary AWS security services at a basic level</li> </ul> <h3>7 - Monitoring and Analytics</h3> <ul> <li>Summarize approaches to monitoring your AWS environment</li> <li>Describe the benefits of Amazon CloudWatch</li> <li>Describe the benefits of AWS CloudTrail</li> <li>Describe the benefits of AWS Trusted Advisor</li> </ul> <h3>8 - Pricing and Support</h3> <ul> <li>Understand AWS pricing and support models</li> <li>Describe the AWS Free Tier</li> <li>Describe key benefits of AWS Organizations and consolidated billing</li> <li>Explain the benefits of AWS Budgets</li> <li>Explain the benefits of AWS Cost Explorer</li> <li>Explain the primary benefits of the AWS Pricing Calculator</li> <li>Distinguish between the various AWS Support Plans</li> <li>Describe the benefits of AWS Marketplace</li> </ul> <h3>9 - Migration and Innovation</h3> <ul> <li>Understand migration and innovation in the AWS Cloud</li> <li>Summarize the AWS Cloud Adoption Framework (AWS CAF)</li> <li>Summarize six key factors of a cloud migration strategy</li> <li>Describe the benefits of various AWS data migration solutions, such as AWS Snowcone, AWS Snowball, and AWS Snowmobile</li> <li>Summarize the broad scope of innovative solutions that AWS offers</li> <li>Summarize the five pillars of the AWS Well-Architected Framewor</li> </ul> <h3>10 - AWS Certified Cloud Practitioner Basics</h3> <ul> <li>Determine resources for preparing for the AWS Certified Cloud Practitioner examination</li> <li>Describe benefits of becoming AWS Certified</li> </ul></div>

AWS Certification

AWS Certified Developer

AWS Certified Database

AWS Certified Cloud Practitioner

AWS (Amazon Web Services)

AWS Certified Solutions Architect

AWS Cloud Practitioner Essentials

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The target audience include, but is not limited to:</p><br /><p> </p><br /><p>Relationship managers</p><br /><p>Customer experience (CX) managers</p><br /><p>Account managers</p><br /><p>Service delivery managers</p><br /><p>Service desk managers</p><br /><p>Service Level Managers</p><br /><p>Enterprise Architects</p><br /><p>Service and Solution Architects</p><br /><p>Business Analysts</p><br /><p>Product Owners</p><br /><p>Marketing Managers</p><br /><p>Project Managers</p><br /><p>Portfolio Managers</p><br /><p>Supplier relationship Managers</p><br /><p>Vendor Managers</p><br /><p>Contract Managers</p><br /><p>Customer experience/User experience Designers</p><br /><p>Consultants</p><p></p>Overview<p></p><p>The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.</p><br /><p>Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.</p><br /><p>This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:</p><br /><p> </p><br /><p>Value propositions</p><br /><p>Fostering relationships</p><br /><p>Keeping engagement channels open</p><br /><p>Shaping demand</p><br /><p>Designing service offerings</p><br /><p>Aligning and agreeing expectations</p><br /><p>Co-creating service experiences</p><br /><p>Realizing value</p><p></p><p>This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITILÂ© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.</p></div><div id="course-pills-2"><h4>How customer journeys are designed</h4><ul><li>Understand the concept of the customer journey</li><li>Understand the ways of designing and improving customer journeys</li><li></li></ul><h4>How to target markets and stakeholders</h4><ul><li>Understand the characteristics of markets</li><li>Understand marketing activities and techniques</li><li>Know how to describe customer needs and internal and external factors that affect these</li><li>Know how to identify service providers and explain their value propositions</li><li></li></ul><h4>How to foster stakeholder relationships</h4><ul><li>Understand the concepts mutual readiness and maturity</li><li>Understand the different supplier and partner relationship types, and how these are managed</li><li>Know how to develop customer relationships</li><li>Know how to analyze customer needs</li><li>Know how to use communication and collaboration activities and techniques</li><li>Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships</li><li>Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management</li><li></li></ul><h4>How to shape demand and define service offerings</h4><ul><li>Understand methods for designing digital service experiences based on value driven, data driven and user centered service design</li><li>Understand approaches for selling and obtaining service offerings</li><li>Know how to capture, influence and manage demand and opportunities</li><li>Know how to collect, specify and prioritize requirements from a diverse range of stakeholders</li><li>Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design</li><li></li></ul><h4>How to align expectations and agree details of services</h4><ul><li>Know how to plan for value co-creation</li><li>Know how to negotiate and agree service utility, warranty and experience</li><li>Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management </li></ul><h4>How to onboard and offboard customers and users</h4><ul><li>Understand key transition, onboarding and offboarding activities</li><li>Understand the ways of relating with users and fostering user relationships</li><li>Understand how users are authorized and entitled to services</li><li>Understand different approaches to mutual elevation of customer, user and service provider capabilities</li><li>Know how to prepare onboarding and offboarding plans</li><li>Know how to develop user engagement and delivery channels</li><li>Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services</li><li>Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement</li></ul><h4>How to act together to ensure continual value co-creation</h4><ul><li>Understand how users can request services</li><li>Understand methods for triaging of user requests</li><li>Understand the concept of user communities</li><li>Understand methods for encouraging and managing customer and user feedback</li><li>Know how to foster a service mindset (attitude, behavior and culture)</li><li>Know how to use different approaches to provision of user services</li><li>Know how to seize and deal with customer and user ?moments of truth?</li><li>Know how the ?Service request management? practice can be applied to enable and contribute to service usage</li></ul><h4>How to realize and validate service value</h4><ul><li>Understand methods for measuring service usage and customer and user experience and satisfaction</li><li>Understand charging mechanisms</li><li>Know how to assess service value realization</li><li>Know how to prepare to evaluate and improve the customer journey</li><li>Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization</li><li>ITILÂ© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure LibraryÂ© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

ITIL

Service Design Courses (SDC)

IT Certifications

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as:<br />Individuals involved in IT development IT operations or IT service management.<br />Individuals who require an understanding of DevOps principles.<br />IT professionals working within, or about to enter, an Agile Service Design Environment<br />The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers.</p>Overview<p>The learning objectives for DevOps Foundation include an understanding of:<br />DevOps objectives and vocabulary<br />Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM<br />Improved workflows, communication and feedback loops<br />Automation practices including deployment pipelines and DevOps toolchains<br />Scaling DevOps for the enterprise<br />Critical success factors and key performance indicators<br />Real-life examples and results</p><p>The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. </p></div><div id="course-pills-2"><h4>Exploring DevOps</h4><ul><li>Defining DevOps</li><li>Why Does DevOps Matter?</li><li></li></ul><h4>Core DevOps Principles</h4><ul><li>The Three Ways</li><li>The First Way</li><li>The Theory of Constraints</li><li>The Second Way</li><li>The Third Way</li><li>Chaos Engineering</li><li>Learning Organizations</li></ul><h4>Key DevOps Practices</h4><ul><li>Continuous Testing, Integration, Delivery, Deployment</li><li>Site Reliability &amp; Resilience Engineering</li><li>DevSecOps</li><li>ChatOps</li><li>Kanban</li></ul><h4>Business and Technology Frameworks</h4><ul><li>Agile</li><li>ITSM</li><li>Lean</li><li>Safety Culture</li><li>Learning Organizations</li><li>Continuous Funding</li></ul><h4>Culture, Behaviors &amp; Operating Models</h4><ul><li>Defining Culture</li><li>Cultural Debt</li><li>Behavioral Models</li><li>Organizational maturity models</li></ul><h4>Automation &amp; Architecting DevOps Toolchains</h4><ul><li>CI/CD</li><li>Cloud, Containers, and Microservices</li><li>AI and Machine Learning</li><li>Automation</li><li>DevOps Toolchains</li></ul><h4>Measurement, Metrics, and Reporting</h4><ul><li>The Importance of Measurement</li><li>DevOps Metrics - Speed, Quality, Stability, Culture</li><li>Change lead/cycle time</li><li>Value Driven Metrics</li></ul><h4>Sharing, Shadowing and Evolving</h4><ul><li>DevOps in the Enterprise</li><li>Roles</li><li>DevOps Leadership</li><li>Organizational Considerations</li><li>Getting Started</li><li>Challenges, Risks, and Critical Success Factors</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Learning & Development

DevOps

Lean Foundation

Trainers Course

Cyber Security Foundation

FinOps

Cambridge

Research Quality Association

Implementing Good Clinical Laboratory Practice

RQA Member

Non Member

Redhill

<h3><b>OOAD training course description</b></h3>
      <p>A workshop course providing thorough practical knowledge of object oriented analysis and design methods.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
		<li>Perform Systems Analysis with Object Oriented methods.</li>
					<li>Identify key classes and objects.</li>
                    <li>Expand and refine OO problem domain models.</li>
                    <li>Design Class hierarchies using inheritance and polymorphism.</li>
                    <li>Design programs with Object Oriented methods. </li>
                  </ul>
        <h5>
        <b>OOAD training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>System analysts, designers, programmers and project managers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>It is desirable that delegates have experience of programming in C++/Java or some other OOP language.
							</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>OOAD training course contents</b></h3>
      <ul>
				<li>What is OO? </li><p>
Classes, objects, messages, encapsulation, associations, inheritance, polymorphism, reusability.

</p><li>What is Systems Analysis and design? </li><p>
Data flow diagrams, structure diagrams. The OO approach.

</p><li>OOA </li><p>
The problem domain and object modelling. Identifying classes and objects. Generalisation and inheritance. Defining attributes and methods.

</p><li>OOD </li><p>
Refining the OOA results. Designing the User Interface. Designing the algorithms and data structures using objects. Designing the methods.

</p><li>OOP </li><p>
				Prototyping. Implementing OOD with OOPs and OOPLs.</p>
			
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Object Oriented Analysis & Design

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