Name: Team Leader QLS Diploma
Price: 129 GBP
Availability: InStock

<p><strong>** 5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | FREE 5 CPD Courses &amp; PDF Certificates | Career Guided Program | Lifetime Access | 24/7 Tutor Support **</strong></p><p>If you're looking to jump-start your construction career or take it to the next level, our bundle is the perfect package. This 5-course bundle provides a comprehensive learning experience that covers all the essential skills and knowledge needed to succeed in the industry.</p><p>The Construction Site Management course provides training on managing construction projects from start to finish, ensuring efficiency and quality at every stage. The Professional Interior Design &amp; Construction course will teach you the art of creating aesthetically pleasing spaces that are functional and meet clients' needs.</p><p>As a Building Quantity Surveyor, you will learn how to measure, estimate, and manage the cost of construction projects. At the same time, the Construction Cost Estimation course covers all the techniques used to estimate a construction project's price accurately. Finally, the Construction Safety course will teach you the safety measures and regulations that must be followed to keep construction sites safe and secure.</p><p>Also, all the courses in the bundle are QLS-Endorsed, and you will receive five free Hardcopy of QLS certificates upon completion. So don't miss this opportunity to take your career to the next level. Enrol right now!</p><p><strong>Learning Outcomes:</strong></p><p>Upon completion of the course, you will be able to:</p><ul><li>Understand the basics of construction site management and how to manage projects effectively.</li><li>Learn professional interior design techniques, including space planning, colour theory, and lighting design.</li><li>Gain a thorough understanding of the role and responsibilities of a Building Quantity Surveyor.</li><li>Develop the ability to estimate construction costs and create a cost-effective budget accurately.</li><li>Acquire knowledge of the safety regulations and measures that must be followed in the industry.</li><li>Learn how to assess and mitigate risk on sites to prevent accidents and</li><li>ensure safety.</li><li>Develop a clear understanding of construction materials and their properties and how they impact cost and quality.</li><li>Enhance your problem-solving skills by analysing complex challenges and finding practical solutions.</li></ul><p><strong>Courses are included in this Bundle:</strong></p><ul><li><strong>Course 01:</strong> Construction Site Management</li><li><strong>Course 02:</strong> Construction Cost Estimation</li><li><strong>Course 03:</strong> Building Quantity Surveyor</li><li><strong>Course 04:</strong> Professional Interior Design &amp; Construction</li><li><strong>Course 05:</strong> Construction Safety</li></ul><p><strong>Course Curriculum:</strong><strong><br /></strong></p><p><strong>Course 01: Construction Site Management</strong></p><ul><li>Introduction to Construction Management</li><li>Project Life Cycle and Success</li><li>Preliminary Site Investigation &amp; Site Organisation</li><li>Site Layout Planning and Temporary Facilities Management</li><li>Site Management</li><li>Planning &amp; Management of Equipment</li><li>Materials Management</li><li>Stock Control</li><li>Quality Assurance and Customer Care</li><li>Legal Aspects of Contracting</li><li>Human Resources Management</li><li>Risk and Value Management</li><li>Communications, Information and Documentation</li><li>Health and Safety in Construction Management</li></ul><p><strong>Course 02: Construction Cost Estimation<br /></strong></p><ul><li>Module 01: Introduction to Construction Management</li><li>Module 02: Cost Estimation</li><li>Module 03: Role of Cost Estimator and New Aspects of Cost Estimation</li><li>Module 04: Elements and Factors Influencing Cost Estimation</li><li>Module 05: Cost Estimation in Construction Industry</li><li>Module 06: Cost Management</li><li>Module 07: Management of Material</li></ul><p><strong>Course 03: Building Quantity Surveyor<br /></strong></p><ul><li>Module 01: Building Law Principles</li><li>Module 02: Building Procurement and Contract Administration</li><li>Module 03: Building Technology</li><li>Module 04: Cost Estimation</li><li>Module 05: Elements and Factors Influencing Cost Estimation</li><li>Module 06: Cost Management</li><li>Module 07: Management of Material</li><li>Module 08: Building Pathology</li><li>Module 09: Building Adaption</li><li>Module 10: Report Writing</li><li>Module 11: Legal Aspects</li></ul><p><strong>Course 04: Professional Interior Design &amp; Construction</strong></p><ul><li>Section 01: Introduction</li><li>Section 02: Integrative Process</li><li>Section 03: Location &amp; Transportation</li><li>Section 04: Water Efficiency</li><li>Section 05: Energy &amp; Atmosphere</li><li>Section 06: Materials &amp; Resources</li><li>Section 07: Indoor Environmental Quality</li><li>Section 08: Innovation</li><li>Section 09: Regional Priority</li><li>Section 10: Completion of the Course</li></ul><p><strong>Course 05: Construction Safety</strong></p><ul><li>Module 01: Managing Health and Safety</li><li>Module 02: Risk Assessment and Common Risks</li><li>Module 03: Health and Safety at Work and the Laws</li><li>Module 04: Reporting Accidents at Work</li><li>Module 05: General Site Issues</li><li>Module 06: Working at Height</li><li>Module 07: Excavation Work and Confined Spaces</li><li>Module 08: Work Equipment</li><li>Module 09: Manual and Mechanical Handling</li><li>Module 10: Chemical and Biological Health Hazards and Control</li><li>Module 11: - Electrical Hazards and Control</li><li>Module 12: - Fire Hazards and Control</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Construction bundle course is ideal for:</p><ul><li>Professionals looking to enhance their skills and knowledge in the industry.</li><li>Aspiring architects, engineers, and builders seeking to start a career.</li><li>Individuals who want to become proficient in interior design and management.</li><li>Project managers and supervisors who want to improve their leadership skills and project management abilities.</li><li>Students and professionals looking to broaden their knowledge in this field and gain an advantage in the job market.</li></ul><p><strong>Disclaimer:</strong></p><p>This course has been endorsed by the <strong>Quality Licence Scheme</strong> for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The course will help you to pursue several careers, such as:</p><ul><li>Construction Project Manager: £40,000 - £70,000 per year</li><li>Cost Estimator: £30,000 - £50,000 per year</li><li>Site Manager: £35,000 - £60,000 per year</li><li>Construction Supervisor: £30,000 - £45,000 per year</li><li>Quantity Surveyor: £35,000 - £60,000 per year</li><li>Construction Consultant: £40,000 - £80,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

Optimize construction projects with efficient site management and accurate cost estimation for success in the UK market

Level 5 QLS Diploma in Construction Site Management & Cost Estimation

General Admission

<p><strong>Level 5 Diploma in Tour Guide Training</strong></p><p>Arrange memorable and hassle-free vacations for your clients by signing up for our comprehensive and informative Tour Guide Training course. In this course, you will get extensive training on tourism, the fundamentals of tour guides, and their roles and responsibilities. In a nutshell, this course gives you all the building blocks to become an excellent tour guide.</p><p>This premium QLS-endorsed Tour Guide Training course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunities and a globally recognised certification. Thus, completing our Tour Guide Training course will give you limitless possibilities anywhere and everywhere since the value of QLS-endorsed methods is relatively high!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest materials from this exquisite Tour Guide Training course, enabling you to open up a vast world of opportunities to grasp and gain success. For the price point, this course is an absolute steal! It's an investment you do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as unquestionably the most skilled in your workplace!</p><p><strong>Learning Outcome to Level 5 Diploma in Tour Guide Training: </strong></p><ol><li>Gain a comprehensive understanding of the tourism industry and its significance in local and global contexts.</li><li>Develop practical customer engagement skills to provide memorable and engaging experiences for tour participants.</li><li>Enhance public speaking abilities to confidently and articulately deliver informative and entertaining tour commentaries.</li><li>Acquire in-depth knowledge about various topics to ensure engaging and well-informed tours for different destinations.</li><li>Explore strategies and resources for finding employment in the tour guide industry, including networking and job search techniques.</li><li>Develop problem-solving skills to handle unexpected challenges while leading tours effectively.</li></ol><p><strong>Why Learn with us: </strong></p><p>As one of the leading e-learning service providers globally, we strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the Tour Guide Training Includes: </strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of Tour Guide Training </strong></p><ul><li>Introduction</li><li>Tourism Industry</li><li>Engaging with customers</li><li>Public speaking</li><li>What to talk about on tour</li><li>Finding a Job</li><li>Problems on the road</li><li>Different destinations</li><li>Starting your own tourism business</li><li>Becoming a local guide</li><li>Your first trip</li><li>EXTRA: Crash course in art history</li><li>EXTRA 2: Creating websites and Advertising</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Students must submit a thorough summary of all the modules, which our expert tutor will review to see whether all the learning objectives are being met to the standard established by QLS. The student will be given the Tour Guide Training certificate following the quality inspection.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After the course, participants will receive an endorsed certificate as proof of completion. The learner may obtain a certificate if they complete all course assessments successfully all the course assessments.</p><p><strong>Endorsement:</strong></p><p>This accredited programme was acknowledged by QLS as a highly competent, unregulated training programme. A trainer will be available to respond to all of your inquiries, including those regarding your options for moving on to higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open to everyone. This <strong>Tour Guide Training</strong> is ideal for those who aspire to gain in-depth knowledge &amp; efficient skills to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this<strong> Tour Guide Training</strong> course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Here are some probable career options learners can explore after achieving the Level 5 Diploma in Tour Guide Training:</p><ol><li>Tour Management Administrator. £22,000 - £23,000</li><li>Senior Tour Merchandise Coordinator.£45,000 - £55,000</li><li>Operations Executive - Tour Operator. £24,000 - £24,500</li><li>Crew Manager - Tour Leaders.£40,000 - £50,000</li><li>Tour Coordinator.£22,000 - £25,000</li><li>Tour Administrator.£24,000 - £25,000</li></ol>
                        </div>

Kingston Open College

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Diploma in Education & Training (DET)

Trainers Course

Vocational Training Charitable Trust (VTCT)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Tour Guide Training - QLS Endorsed

<p>Feeling Stuck in Your Career? The Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques Bundle is Your Skill-Building Solution. This exceptional collection of <strong>35 premium courses</strong> is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Advanced Sales &amp; Marketing: Branding Your Business bundle provides an engaging learning experience, helping you learn skills across various disciplines.</p><p>With Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Advanced Sales &amp; Marketing: Branding Your Business bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set.</p><p>By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques bundle on your job life and career growth!</p><p><strong>This Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques Bundle Comprises the Following CPD Accredited Courses:</strong></p><ul><li><strong>Course 01</strong>: The Ultimate Sales Training Blueprint: How To Master Sales</li><li><strong>Course 02</strong>: Advanced Diploma in Digital Marketing</li><li><strong>Course 03</strong>: Sales Techniques</li><li><strong>Course 04</strong>: Marketing Secrets for High Sales</li><li><strong>Course 05</strong>: NLP For Sales, Persuasion &amp; Influence</li><li><strong>Course 06</strong>: Sales &amp; Negotiation Skills</li><li><strong>Course 07</strong>: Creating Highly Profitable Sales Funnels</li><li><strong>Course 08</strong>: Branding Your Business</li><li><strong>Course 09</strong>: Strategic Planning and Analysis for Marketing</li><li><strong>Course 10</strong>: Email Marketing Masterclass</li><li><strong>Course 11</strong>: Video Marketing Strategy</li><li><strong>Course 12</strong>: LinkedIn Marketing for Business</li><li><strong>Course 13</strong>: Youtube Marketing Strategy</li><li><strong>Course 14</strong>: Facebook Marketing Strategy for Business</li><li><strong>Course 15</strong>: Content Writing &amp; Copy Writing For SEO and Sales</li><li><strong>Course 16</strong>: Cold Call to Boost Sales</li><li><strong>Course 17</strong>: Secrets of Successful Sales</li><li><strong>Course 18</strong>: Sales: Psychology of Customers</li><li><strong>Course 19</strong>: Marketing Communication</li><li><strong>Course 20</strong>: Personal Branding Course</li><li><strong>Course 21</strong>: Diploma in Customer Relationship Management (CRM)</li><li><strong>Course 22</strong>: Lead Generation with Attraction Marketing for Business</li><li><strong>Course 23</strong>: Business Development &amp; Sales</li><li><strong>Course 24</strong>: Visual Merchandising Diploma</li><li><strong>Course 25</strong>: Social Media Marketing for Business</li><li><strong>Course 26</strong>: Career Development Plan Fundamentals</li><li><strong>Course 27</strong>: CV Writing and Job Searching</li><li><strong>Course 28</strong>: Learn to Level Up Your Leadership</li><li><strong>Course 29</strong>: Networking Skills for Personal Success</li><li><strong>Course 30</strong>: Ace Your Presentations: Public Speaking Masterclass</li><li><strong>Course 31</strong>: Learn to Make a Fresh Start in Your Life</li><li><strong>Course 32</strong>: Motivation - Motivating Yourself &amp; Others</li><li><strong>Course 33</strong>: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes!</li><li><strong>Course 34</strong>: Decision Making and Critical Thinking</li><li><strong>Course 35</strong>: Time Management Training - Online Course</li></ul><p><strong>What will make you stand out?</strong></p><p>Upon completion of this online Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques Bundle, you will gain the following:</p><ul><li>CPD QS Accredited Proficiency with this Advanced Sales &amp; Marketing: Branding Your Business Bundle</li><li>After successfully completing the Advanced Sales &amp; Marketing: Branding Your Business bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of learning materials of this Advanced Sales &amp; Marketing: Branding Your Business Bundle</li><li>The online test with immediate results</li><li>You can study and complete the Advanced Sales &amp; Marketing: Branding Your Business bundle at your own pace.</li><li>Study for the Advanced Sales &amp; Marketing: Branding Your Business bundle using any internet-connected device, such as a computer, tablet, or mobile device.</li></ul><p>The Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development.</p><p>Advance the future of learning with the Advanced Sales &amp; Marketing: Branding Your Business bundle, a comprehensive, complete collection of 35 courses. Each course in the Advanced Sales &amp; Marketing: Branding Your Business bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience.</p><p>Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Advanced Sales &amp; Marketing: Branding Your Business bundle offers the flexibility and convenience to learn at your own pace. Make the Advanced Sales &amp; Marketing: Branding Your Business package your trusted partner in your lifelong learning journey.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        350 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Advanced Sales &amp; Marketing: Branding Your Business &amp; Sales Techniques is perfect for:</p><ul><li>Expand your knowledge and skillset for a fulfilling career with the Advanced Sales &amp; Marketing: Branding Your Business bundle.</li><li>Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Advanced Sales &amp; Marketing: Branding Your Business bundle.</li><li>Discover your passion or explore new career options with the diverse learning opportunities in the Advanced Sales &amp; Marketing: Branding Your Business bundle.</li><li>Learn on your schedule, in the comfort of your home - the Advanced Sales &amp; Marketing: Branding Your Business bundle offers ultimate flexibility for busy individuals.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Advanced Sales &amp; Marketing: Branding Your Business bundle.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Compliance Central

Advanced Sales & Marketing: Branding Your Business & Sales Techniques

Our Online A-Level Biology Course aims to develop your understanding of how science contributes to the success of society. You will learn about different areas of biology and how they relate to each other. You will also learn how to demonstrate and apply your newly acquired knowledge of scientific ideas, process, techniques and procedures in a variety of contexts. Furthermore, you will analyse and evaluate a wide-range of scientific information, ideas and evidence.<div>
<div><span></span>The same A-Level qualification you'd get in school or college</div>
</div>
<div>
<div><span></span>Unlimited 1:1 support from your Biology tutor</div>
</div>
<div>
<div><span></span>Fast-track your learning - get the qualification when you need it</div>
</div>
<div>
<div><span></span>Study 24/7, 365 on your phone, tablet or laptop</div>
</div>
				<div>You don't need any previous qualifications to study this A-Level course.
</div>
			
				
				<div><p>This course will teach you the AQA A-Level Biology syllabus (7402). You'll study 8 units:</p>

<ul>
<li>Biological Molecules</li>
<li>Cells</li>
<li>Organisms Exchange Substances With Their Environment</li>
<li>Genetic Information, Variation and Relationships Between Organisms</li>
<li>Energy Transfer In and Between Organisms</li>
<li>Organisms Respond To Changes In Their Internal and External Environments</li>
<li>Genetics, Populations, Evolution and Ecosystems</li>
<li>The Control Of Gene Expression</li>
</ul>
<p>For a full breakdown of course content, download the A-Level Biology Brochure.</p>
</div>
			
				
				<div><div></div><p>All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK).</p>
<p>Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need.</p>
<p>Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on.</p><p>You will have access to all course materials, assessments and tutor support for 24 months from the day of enrolment. Extensions are available for students who wish to study over a longer period.</p>
</div>
			
				
				<div><p>You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified.</p>
<p>All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support.</p>
<div></div></div>
			
				
				<div><p>CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day.</p>
<p>When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres.</p>
<p>As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional.</p>
<p>Exam fees can be bundled using the <strong>Exam Bundles</strong> drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service.</p>
<p>The AQA A-Level Biology exam is available in May/June each year. It is assessed over 3 exam papers:</p>
<ul>
<li>Paper 1 7402/1 - 2 hour exam</li>
<li>Paper 2 7402/2 - 2 hour exam</li>
<li>Paper 3 7402/3 - 2 hour exam</li>
<li>*Optional practical endorsement - It is possible for students to receive an A Level Biology qualification without completing the practical endorsement, although your certificate will state you have not completed this and can harm your chances of gaining a place at university or getting a job.</li>
</ul>
<p>*Is it Optional for Me? Whilst being optional, 15% of your written grade will come from your knowledge of practical elements, so if you are looking to optimise your grade, you would be recommended to consider taking the practical lab assessment. If you plan to study a Science related degree at university it is likely you <strong>will</strong> require the practical endorsement.</p><p>We generally ask that you book written exams at least 6 months in advance, however subjects that includes NEA (A-Level Eng Lit &amp; A-Level History), Practicals (A-Level Sciences), or Fieldwork (A-Level Geography) you are recommended to note the following deadlines for booking and give us at least 8 months booking notice.</p>
<p>Booking deadlines are 5-8 months prior to the exam date.</p>
<p>Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure).</p></div>
			
				
				<div>Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. A-Level exams are available in May/June of each year.</div>
			
				
				<div>We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee.
</div>
			
				
				<div><ul>
<li>The UK?s only GCSE and A-Level specialist</li>
<li>Study at your pace, where and when you want</li>
<li>Study interactively on any device</li>
<li>We guarantee your exam pass</li>
<li>We arrange your exams</li>
<li>Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule</li>
<li>That?s why we support thousands of students every year, to get the GCSEs they need to prosper.</li>
</ul>
</div>
			
				
				<div><p>Choose to pay in full or spread the cost over our 6 months interest-free payment plans.</p><p>We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page.</p></div>
			
				
				<div><p>By taking part in our Online A-Level Biology Course, not only will you improve your knowledge and understanding of different areas of biology, but you will develop your cognitive, interpersonal and intrapersonal skills, which can be used in a wide-range of degrees and professions. You will improve your problem solving, critical thinking and decision making skills through interpreting ideas and evidence to reach conclusions and refine practical designs and procedures. You will also bolster your adaptability and reflective skills by applying your understanding of scientific ideas when handling both quantitative and qualitative data. </p>

<p>Additionally, by enabling you to appreciate how society makes decisions about scientific issues and how the sciences contribute to the success of the economy and society you will learn about the importance of open-mindedness, ethics, social responsibility and leadership. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, the scientific world. </p>

<p>Therefore, the skills that you will acquire during the CloudLearn Online A-Level Biology Course can set you apart from your peers and put you on a path toward further learning or a successful career in a wide-range of professions.</p>
</div>
			


				
				<div>

				</div>

CloudLearn

A Level Biology

A-Level Biology Online Course

Our Online A-Level Physics Course aims to develop your understanding of how science contributes to the success of society. You will learn about different areas of physics and how they relate to each other. You also learn how to demonstrate and apply your newly acquired knowledge of scientific ideas, process, techniques and procedures in a variety of contexts. Furthermore, you will analyse and evaluate a wide-range of scientific information, ideas and evidence.<div>
<div><span></span>The same A-Level qualification you'd get in school or college</div>
</div>
<div>
<div><span></span>Unlimited 1:1 support from your Physics tutor</div>
</div>
<div>
<div><span></span>Fast-track - get the qualification when you need it</div>
</div>
<div>
<div><span></span>Study 24/7, 365 on your phone, tablet or laptop</div>
</div>
				<div>You donï¿½t need any previous qualifications to study this A-Level course.
</div>
			
				
				<div><p>This course will teach you the AQA A-Level Physics syllabus (7408). Youï¿½ll study 9 units:</p>

<ul>
<li>Measurements and their Errors</li>
<li>Particles and Radiation</li>
<li>Waves</li>
<li>Mechanics and Materials</li>
<li>Electricity</li>
<li>Further Mechanics and Thermal Physics</li>
<li>Fields and their consequences</li>
<li>Nuclear Physics</li>
<li>Astrophysics</li>
</ul>

<p>For a full breakdown of course content, download the A-Level Physics Brochure.</p>
</div>
			
				
				<div><div></div><p>All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK).</p>
<p>Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need.</p>
<p>Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on.</p><p>You will have access to all course materials, assessments and tutor support for 24 months from the day of enrolment. Extensions are available for students who wish to study over a longer period.</p>
</div>
			
				
				<div><p>You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified.</p>
<p>All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support.</p>
<div></div></div>
			
				
				<div><p>CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day.</p>
<p>When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres.</p>
<p>As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional.</p><p>Exam fees can be bundled using the <strong>Exam Bundles</strong> drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service.</p>
<p>The AQA A-Level Physics exam is available in May/June each year. It is assessed over 3 exam papers:</p>
<ul>
<li>Paper 1 7408/1 - 2 hour exam</li>
<li>Paper 2 7408/2 - 2 hour exam</li>
<li>Paper 3 7408/3 - 2 hour exam</li>
<li>*Optional practical endorsement - It is possible for students to receive an A Level Physics qualification without completing the practical endorsement, although your certificate will state you have not completed this and can harm your chances of gaining a place at university or getting a job.</li>
</ul>
<p>*Is it Optional for Me? Whilst being optional, 15% of your written grade will come from your knowledge of practical elements, so if you are looking to optimise your grade, you would be recommended to consider taking the practical lab assessment. If you plan to study a Science related degree at university it is likely you <strong>will</strong> require the practical endorsement.</p><p>We generally ask that you book written exams at least 6 months in advance, however subjects that includes NEA (A-Level Eng Lit &amp; A-Level History), Practicals (A-Level Sciences), or Fieldwork (A-Level Geography) you are recommended to note the following deadlines for booking and give us at least 8 months booking notice.</p>
<p>Booking deadlines are 5-8 months prior to the exam date.</p>
<p>Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure).</p></div>
			
				
				<div>Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. A-Level exams are available in May/June of each year.</div>
			
				
				<div>We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee.
</div>
			
				
				<div><ul>
<li>The UKï¿½s only GCSE and A-Level specialist</li>
<li>Study at your pace, where and when you want</li>
<li>Study interactively on any device</li>
<li>We guarantee your exam pass</li>
<li>We arrange your exams</li>
<li>Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule</li>
<li>Thatï¿½s why we support thousands of students every year, to get the GCSEs they need to prosper.</li>
</ul>
</div>
			
				
				<div><p>Choose to pay in full or spread the cost over our 6 months interest-free payment plans.</p><p>We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page.</p></div>
			
				
				<div><p>By taking part in our Online A-Level Physics Course, not only will you improve your knowledge and understanding of different areas of physics, but you will develop your cognitive, interpersonal and intrapersonal skills, which can be used in a wide-range of degrees and professions. You will improve your problem solving, critical thinking and decision making skills through interpreting ideas and evidence to reach conclusions and refine practical designs and procedures. You will also bolster your adaptability and reflective skills by applying your understanding of scientific ideas when handling both quantitative and qualitative data.</p> 

<p>Additionally, by enabling you to appreciate how society makes decisions about scientific issues and how the sciences contribute to the success of the economy and society you will learn about the importance of open-mindedness, ethics, social responsibility and leadership. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, the scientific world.</p> 

<p>Therefore, the skills that you will acquire during the CloudLearn Online A-Level Physics Course can set you apart from your peers and put you on a path toward further learning or a successful career in a wide-range of professions.</p>
</div>
			


				
				<div>

				</div>

A Level Physics

A-Level Physics Online Course

<p>Imagine this scenario: You are on the phone with a customer who is frustrated with a technical issue they are facing. They are upset, and it's up to you to resolve their problem quickly and efficiently. How do you handle the situation? If you are unsure, our Service Helpdesk &amp; Technical Support course is here to help you master the skills needed to provide exceptional customer service.</p><p>Our comprehensive course covers everything from managing interoffice calls and voicemail to invoicing and petty cash. You'll learn the essential aspects of phone etiquette, how to build rapport with customers over the phone, and how to manage difficult callers. We'll also cover effective communication, problem-solving, and record-keeping to ensure that you can provide top-notch service to your customers every time.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop effective communication skills for handling customer inquiries and concerns.</li><li>Apply problem-solving techniques to technical issues over the phone.</li><li>Use organisational skills to manage customer records and follow-up tasks.</li><li>Demonstrate proper phone etiquette to build rapport with customers.</li><li>Utilise business writing skills to effectively communicate with customers.</li><li>Manage difficult callers and turn negative interactions into positive experiences.</li></ul><p><strong>Why People Love And Enrol The Course From One Education</strong></p><ul><li>Eligibility for an CPD -accredited certificate on successful completion of Course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the course materials for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li></ul><p>This masterclass Service Helpdesk &amp; Technical Support online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p>course:</p><p><strong>Module 01: Managing Interoffice Calls and Voicemail</strong></p><ul><li>Transferring Calls</li><li>Placing Callers on Hold</li><li>Taking Messages</li><li>End the Conversation</li><li>Proper Greeting on Voicemail</li><li>Managing Important Messages</li><li>Ensuring Proper Message Delivery</li><li>Leaving A Voicemail</li></ul><p><strong>Module 02: Aspects of Phone Etiquette</strong></p><ul><li>Common Telephone Etiquettes</li><li>Creating Positive Telephone Image</li><li>Maintaining Proper Phone Voice</li><li>Using Professional Phrasing</li><li>Preparation before Respond</li><li>Respecting the Caller</li><li>Effective Telephone Usage</li><li>Why Avoid Multitasking</li><li>Reducing Office Distraction</li><li>Dealing with Interruption from Others</li></ul><p><strong>Module 03: Business Telephone Skills</strong></p><ul><li>Telephone Etiquette</li><li>Telephone Skills<br /><ul><li>Taking &amp; Transferring Calls</li><li>Taking Messages</li><li>Screening Calls</li><li>Protecting Employer</li></ul></li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li><li>Voice-Mail Courtesy</li><li>Summary</li><li>Assessment</li></ul><p><strong>Module 04: Building Rapport Over the Phone</strong></p><ul><li>What is Rapport Building?</li><li>Importance to Rapport Building</li><li>Ways to Building Rapport over Phone</li><li>Critical Skills to Rapport Building</li><li>Mistakes in Rapport Building</li></ul><p><strong>Module 05: Inbound and Outbound Calls</strong></p><ul><li>Inbound Calls</li><li>Long Greeting Messages</li><li>Introducing Yourself</li><li>How to Focus on Their Needs</li><li>Tips to Be Patient</li><li>Outbound Calls</li><li>Ways to Be Prepared</li><li>Identification of Yourself</li><li>Giving Reason for the Call</li><li>Telemarketing</li><li>Information Privacy of Caller</li></ul><p><strong>Module 06: Active Listening and Managing Tough Callers</strong></p><ul><li>What is Active Listening?</li><li>Active Listening Techniques</li><li>Characteristics of Good Listener</li><li>Personal Obstacles</li><li>External Obstacles</li><li>Dealing with a Tough Caller</li><li>Importance of Quick Work</li><li>Why Listen to the Story First?</li><li>How to Apologise</li><li>Compensation Handling</li></ul><p><strong>Module 07: Mail Services and Shipping</strong></p><ul><li>The Office Mail</li></ul><ul><li>Mailing and Shipping Details<br /><ul><li>Maximum Weight and Dimensions<br /><ul><li>For Regular Mails</li><li>For Business Mails</li><li>Difference between Sizes</li></ul></li></ul></li></ul><ul><li><ul><li>Addressing<br /><ul><li>Guidelines for Addressing</li><li>Address Format</li><li>Layout for British Forces Post Office (BFPO)</li><li>Layout for International Destination</li></ul></li></ul></li></ul><ul><li><ul><li>Wrapping and Packaging</li></ul></li></ul><ul><li>Royal Mail Services<br /><ul><li>Universal Service</li><li>Special Delivery</li><li>Business Services</li><li>Unaddressed Promotional Main Delivery</li></ul></li></ul><ul><li>Alternatives to Royal Mail</li></ul><p><strong>Module 08: Intra Organisation Dealings</strong></p><ul><li>Handling Complaints</li><li>How Everyone Plays a Role</li><li>Corporate Culture</li><li>Intra Organisation Conflict Resolution</li><li>Anger Management</li><li>Stress Management</li><li>Time Management</li><li>Things to Do with Yourself</li></ul><p><strong>Module 09: Problem Solving over the Phone</strong></p><ul><li>Understanding the Problem</li><li>Identifying the Cause</li><li>Providing Possible Solution</li><li>Dos' and Don'ts' of Handling Complaints</li><li>Ways to Express Empathy</li><li>How to De-Escalate Angry Calls</li><li>Friendly Follow-Up</li><li>Restoring Relationship</li></ul><p><strong>Module 10: Record Keeping and Filing Systems</strong></p><ul><li>Keeping Accurate Records</li></ul><ul><li>Filing Systems<br /><ul><li>Alphabetical System</li><li>Subject System</li><li>Subject Index</li></ul></li></ul><ul><li>How to Alphabetise for Filing and Indexing<br /><ul><li>Individual or Personal Names</li><li>Company or Business Names</li><li>Miscellaneous</li></ul></li><li>Handling Confidential Documents<br /><ul><li>What is Confidentiality</li><li>Confidential Electronic Documents</li><li>Confidential Paperwork</li></ul></li></ul><p><strong>Module 11: Business Writing Skills</strong></p><ul><li>Structures of Business Documents<br /><ul><li>Agendas</li><li>Email Messages</li><li>Business Letters</li><li>Business proposals</li><li>Business Reports</li></ul></li><li>Structures of Other Official Documents<br /><ul><li>RFP</li><li>Projections</li><li>Executive Summaries</li><li>Business Cases</li></ul></li><li>Editing and Proofreading<br /><ul><li>Introduction to Proofreading</li><li>What does a Proofreader do?</li><li>Proofreading</li><li>Proofreading Symbols</li><li>Proofreading on Paper &amp; Screen</li><li>Strategies to Check for Specific Errors</li><li>Editing &amp; Proofreading Strategies</li><li>Electronic Revision</li></ul></li></ul><p><strong>Module 12: Organisational Skills</strong></p><ul><li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li><li>Organising Tools</li><li>Cultivating Organisational Habits</li></ul><p><strong>Module 13: Communication Skills</strong></p><ul><li>Effective Listening Skills</li><li>Verbal Communication<br /><ul><li>Written Communication</li><li>Oral Communication</li></ul></li><li>Non-Verbal Communication</li><li>Communication Strategies</li></ul><p><strong>Module 14: Customer Relationship Management</strong></p><ul><li>What is CRM?</li><li>Types of CRM</li><li>Benefits of CRM</li><li>The Goal of CRM</li><li>The Primary Stages of the CRM Value Chain</li><li>Development of CRM Plan</li><li>Strategies for Customer Retention</li><li>Dealing with Unprofitable Customers</li><li>Evaluating Your Customers' Value</li></ul><p><strong>Module 15: Effective Planning and Scheduling</strong></p><ul><li>Work Breakdown Structure<br /><ul><li>Introduction to WBS</li><li>Deliverable &amp; Phase-Based WBS</li><li>Steps for Creating WBS</li><li>Best Practices and Tips for WBS</li></ul></li></ul><ul><li>Estimation Process and Resources Alignment<br /><ul><li>Estimating Durations</li><li>Increasing Estimation Accuracy</li><li>Task Dependencies<br /><ul><li>Dependency Definitions</li><li>Dependency Types</li></ul></li></ul></li></ul><ul><li><ul><li>Aligning Resources with Activities<br /><ul><li>Resource Breakdown Structure</li><li>Resource Calendar</li><li>Stages of Resource Scheduling<br /><ul><li>Definition</li><li>Allocation</li><li>Aggregation</li><li>Levelling</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li><ul><li>Resource Turnover</li></ul></li></ul></li></ul><ul><li>Project Planning<br /><ul><li>The Purpose of Project Planning</li><li>Project Planning Guide<br /><ul><li>Project Goals</li><li>Project Deliverables</li><li>Project Schedule</li><li>Support Plans<br /><ul><li>Human Resource Plan</li><li>Communications Plan</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li>Project Management Pitfalls</li></ul></li></ul><ul><li>Risk Management<br /><ul><li>Principles of Risk Management</li><li>Risk Management Process<br /><ul><li>Identify the Risk</li><li>Analyse the Risk</li><li>Risk Evaluation</li><li>Monitoring and Controlling the Risk</li></ul></li></ul></li></ul><p><strong>Module 16: Invoicing/Petty Cash</strong></p><ul><li>Financial Record Keeping</li></ul><ul><li>Invoice<br /><ul><li>Types of Invoice</li><li>Benefits of Online Invoicing</li><li>What to include in an Invoice</li></ul></li></ul><ul><li>Petty Cash<br /><ul><li>Keeping Petty Cash</li><li>Petty Cash Management</li><li>Tips on Running a Petty Cash Fund</li></ul></li></ul><ul><li>Budgeting<br /><ul><li>Types of Budget</li><li>Sales Budget</li><li>Expense Budget</li><li>Production Budget</li><li>Manufacturing Budget</li><li>Labor Budget</li><li>Capital Budget</li><li>Cash Budget</li></ul></li></ul><ul><li>Budgeting Process</li><li>Importance of Budgets</li></ul><p><strong>Method of Assessment </strong></p><p>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for an CPD -accredited certificate.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Service Helpdesk &amp; Technical Support training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillet from the comfort of your home!</p><p>This course is ideal for:</p><ul><li>Customer service representatives who want to improve their skills.</li><li>Technical support staff who interact with customers over the phone.</li><li>Anyone looking to build their communication and problem-solving skills in a business setting.</li><li>Small business owners who want to provide excellent customer service.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the Service Helpdesk &amp; Technical Support course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Technical Support Specialist (average salary: £23,000 - £35,000)</li><li>Customer Service Representative (average salary: £17,000 - £23,000)</li><li>Helpdesk Support (average salary: £18,000 - £30,000)</li><li>IT Support Technician (average salary: £18,000 - £35,000)</li><li>Call Centre Agent (average salary: £16,000 - £25,000)</li><li>Service Desk Analyst (average salary: £20,000 - £40,000)</li></ul>
                        </div>

One Education

Service Helpdesk & Technical Support Course

<p>Ever wondered how businesses tick? What makes them thrive or tumble? The Level 5 Diploma in Accountancy is your key to deciphering the fascinating world of numbers and unlocking a rewarding career in the heart of financial operations. You will learn how to analyse financial data and make informed decisions that can improve business performance. This accountancy course will also develop your logical thinking and problem-solving abilities, which are essential for any accounting professional.</p><p>Explore the core of accounting, figuring out its complexities and revealing the financial management mysteries. Discover the essence of Accountancy in every module, from the fundamental principles to the advanced techniques. With a comprehensive exploration of key concepts like double-entry bookkeeping, balance sheets, and cash flow statements, this course will empower you to navigate the complexities of finance with confidence. Elevate your understanding of financial statements, unravel the mysteries of auditing, and delve into the realms of financial budgeting and planning.</p><p>So, embark on an intellectual adventure that transcends mere calculations. This Level 5 Diploma in Accountancy is your key to unlocking a rewarding career in the dynamic world of finance. Are you ready to decipher the code and become a financial maestro?</p><p><strong>Level 5 Diploma in Accountancy Course Learning Outcomes:</strong></p><ul><li>Master the fundamental principles and practices of accountancy.</li><li>Confidently navigate double-entry bookkeeping systems.</li><li>Analyse and interpret financial statements with expert precision.</li><li>Understand the role of accountants in various organizational settings.</li><li>Develop critical thinking skills to interpret cash flow and budgeting strategies.</li><li>Gain a solid theoretical foundation for further advancement in accountancy.</li></ul><p><strong> Level 5 Diploma in Accountancy </strong></p><ul><li><strong>Module 01: </strong>Introduction to Accounting</li><li><strong>Module 02: </strong>The Role of an Accountant</li><li><strong>Module 03:</strong> Accounting Concepts and Standards</li><li><strong>Module 04: </strong>Double-Entry Bookkeeping</li><li><strong>Module 05:</strong> Balance Sheet</li><li><strong>Module 06:</strong> Income statement</li><li><strong>Module 07:</strong> Financial statements</li><li><strong>Module 08:</strong> Cash Flow Statements</li><li><strong>Module 09:</strong> Understanding Profit and Loss Statement</li><li><strong>Module 10: </strong>Financial Budgeting and Planning</li><li><strong>Module 11: </strong>Auditing</li></ul><p><strong>Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for <strong>Free</strong> to be delivered to your home by post. For international students, there is an additional postage charge of £10.</p><p><strong>Endorsement</strong></p><p>The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong> Level 5 Diploma in Accountancy </strong></p><p>The Level 5 Diploma in Accountancy is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Accountancy, like - </p><ul><li>Assistant Accountant</li><li>Accounts Payable/Receivable Clerk</li><li>Cost Accountant</li><li>Financial Analyst</li><li>Bookkeeper</li><li>Internal Auditor</li><li>Tax Accountant</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong> Level 5 Diploma in Accountancy </strong></p><p>To enrol in this Level 5 Diploma in Accountancy, Purchasing &amp; Procurement course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong> Level 5 Diploma in Accountancy </strong></p><ul><li><strong>Accounts Assistant: </strong>£20,000 to £25,000 per year</li><li><strong>Payroll Administrator: </strong>£22,000 to £28,000 per year</li><li><strong>Bookkeeper: </strong>£22,000 to £30,000 per year</li><li><strong>Tax Assistant: </strong>£25,000 to £35,000 per year</li><li><strong>Management Accountant: </strong>£30,000 to £40,000 per year</li><li><strong>Financial Analyst: </strong>£35,000 to £45,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>QLS Endorsed Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

Level 5 Diploma in Accountancy

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high <strong>Quality Management </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01: </strong>Quality Management at QLS Level 4</li><li><strong>Course 02:</strong> Supervisor Training</li><li><strong>Course 03</strong>: Quality Tools and Problem Solving Methods</li><li><strong>Course 04: </strong>Diploma in Lean Process and Six Sigma</li><li><strong>Course 05: </strong>Facilities Management Diploma</li><li><strong>Course 06:</strong> Compliance and Risk Management Diploma</li><li><strong>Course 07: </strong>Commercial Law</li><li><strong>Course 08: </strong>Performance Management</li><li><strong>Course 09:</strong> People Management Diploma</li><li><strong>Course 10: </strong>GDPR Certificate</li><li><strong>Course 11: </strong>Work Area Organisation for Increased Office Productivity</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Quality Management</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Quality Management</strong>' today and Start Learning </p><p>This <strong>Quality Management </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Quality Management</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Quality Management </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Quality Management course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Quality Management </strong>Course, you are to start your career or begin the next phase of your career in this field.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Quality Management course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Quality Management Principles: Delivering High Standards in Business

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Team Leader </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01:</strong> Team Management at QLS Level 5</li><li><strong>Course 02:</strong> Team Building Masterclass</li><li><strong>Course 03: </strong>Diploma in Leadership</li><li><strong>Course 04:</strong> Microsoft Teams for Managers</li><li><strong>Course 05:</strong> Performance Management</li><li><strong>Course 06: </strong>Information Management</li><li><strong>Course 07:</strong> Risk Management Level 7</li><li><strong>Course 08:</strong> Crisis Management Course</li><li><strong>Course 09:</strong> GDPR Certificate</li><li><strong>Course 10: </strong>Public Speaking and Presentation Skill Course</li><li><strong>Course 11: </strong>Creativity and Problem Solving Skills</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Team Leader</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Team Leader</strong>' today and Start Learning </p><p>This <strong>Team Leader </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Team Leader</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Team Leader </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this <strong>Team Leader</strong> course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Team Leader </strong>Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Team Management course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Team Leader QLS Diploma

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

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