Name: Level 2 Certificate in Event Planning
Price: 10.99 GBP
Availability: InStock

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<p>The Hotel Management Diploma Certificate offers a comprehensive understanding of the hospitality industry, covering key aspects such as hotel operations, front office management, housekeeping, food and beverage operations, service quality management, marketing in travel and tourism, and customer satisfaction.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Gain an overview of the hospitality management and hotel industry.</li>
<li>Understand the processes involved in selection, recruitment, and training within the hospitality industry.</li>
<li>Learn effective management techniques for front office operations, housekeeping, engineering, and security.</li>
<li>Acquire knowledge of food and beverage operations management.</li>
<li>Develop skills in managing service quality and customer satisfaction in the hospitality industry.</li>
<li>Explore marketing strategies and their application in travel and tourism businesses.</li>
<li>Understand the accounting practices relevant to the hospitality industry.</li>
</ol>
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<h3><b>Why buy this Hotel Management Diploma Certificate?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Hotel Management Diploma Certificate</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Hotel Management Diploma Certificate</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Hotel Management Diploma Certificate</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Hotel Management Diploma Certificate</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Hotel Management Diploma Certificate </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

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<table width="100%">				<tbody><tr>
					<td colspan="4">Hotel Management Diploma Certificate </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Hospitality Management</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: The Process of Selection and Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: The Process of Development and Training in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Management of Front Office Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Management of Housekeeping, Engineering and Security Operations</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Management of Food and Beverage Operations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Management of Service Quality in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Marketing in Travel and Tourism Business</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Accounting in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Hotel Management Diploma Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

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Studyhub UK

Tourism Management

Hospitality & Catering

Hospitality Management

Hotel Management

Hospitality & Tourism

Diploma in Management Studies (DMS)

Hotel Management Diploma Certificate

General Admission

<p>Are you looking to take your career in event management to the next level? Then the Event Manager- QLS Endorsed Bundle is the perfect choice for you! This bundle is endorsed by Quality Licence Scheme (QLS), a leading accrediting body in the UK, ensuring that you receive only the highest-quality training.</p><p>Not only will you gain the skills and knowledge needed to become an effective event manager, but you will also receive <strong>10 hardcopy certificates </strong>upon completion of the courses. This means that you can showcase your achievements to potential employers and clients, making you stand out from the crowd.</p><p>But that's not all - this bundle also includes career-guided courses, designed to help you achieve your professional goals. You will learn about networking, marketing, and branding, giving you the tools to build a successful career in event management.</p><p>The Event Manager- QLS Endorsed Bundle includes a range of relevant courses, such as event planning, project management, and risk assessment. You will also learn about health and safety, legal considerations, and financial management, ensuring that you have all the skills needed to manage successful events.</p><p>Our courses are designed to be flexible, allowing you to study at your own pace and fit your learning around your existing commitments. You will have access to expert tutors and a supportive online community, ensuring that you receive the guidance and feedback you need to succeed.</p><p>Investing in the Event Manager- QLS Endorsed Bundle is the perfect way to take your career in event management to the next level. Whether you're just starting out or looking to enhance your existing skills, our courses will provide you with the knowledge and confidence you need to succeed. So why wait? Sign up today and start your journey towards a successful career in event management!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of event management and the various roles involved in organising successful events.</li><li>Gain valuable knowledge in planning and executing events such as weddings, parties, and catering.</li><li>Learn how to manage customer relationships and utilise CRM software to improve customer satisfaction.</li><li>Acquire photography skills and techniques to capture and enhance event images.</li><li>Understand the principles of hospitality and restaurant management, including customer service and communication.</li><li>Develop self-confidence and high self-esteem through career coaching and personal development courses.</li><li>Obtain a QLS endorsed certification upon completion of the bundle, demonstrating proficiency in event management and related fields.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Event Manager- QLS Endorsed Bundle offers a comprehensive education in event management and related fields. The bundle includes ten courses that cover a wide range of topics, from party planning and wedding coordination to hospitality and restaurant management. In addition to practical skills, the bundle also includes personal development courses that focus on building self-confidence and high self-esteem.</p><p>The event management courses cover all aspects of organising successful events, including planning, logistics, and execution. The Party Planner course teaches students how to organise memorable parties, while the Wedding Planner course provides practical skills for planning weddings. The Kids Party Planner Diploma course covers the unique challenges of planning events for children, including safety considerations and entertainment options. The Catering Management course covers the essentials of managing a catering business, including menu planning, food preparation, and customer service.</p><p>The bundle also includes courses on customer relationship management (CRM), photography, hospitality and restaurant management, and career coaching. These courses provide students with practical skills in customer service, photography, and communication, as well as personal development tools to help them succeed in their careers.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Event Management - Party Planner</li><li><strong>Course 02:</strong> Wedding Planner</li><li><strong>Course 03:</strong> Kids Party Planner Diploma</li><li><strong>Course 04:</strong> Catering - Catering Management</li><li><strong>Course 05:</strong> CRM</li><li><strong>Course 06:</strong> Ultimate Photography Bundle</li><li><strong>Course 07:</strong> Hospitality &amp; Restaurant Management</li><li><strong>Course 08:</strong> Event Planning</li><li><strong>Course 09:</strong> Career Coaching</li><li><strong>Course 10:</strong> The Unstoppable Self-Confidence &amp; High Self-Esteem Blueprint</li></ul><p><strong>Certificate:</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals interested in event management and coordination, including party planning and wedding coordination.</li><li>Professionals in the hospitality and restaurant industries who wish to improve their customer service and communication skills.</li><li>Photographers looking to expand their skillset to include event photography.</li><li>Individuals interested in personal development and building self-confidence.</li><li>Anyone seeking a QLS endorsed certification in event management and related fields.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Event Coordinator - £18,000 to £28,000</li><li>Wedding Planner - £19,000 to £30,000</li><li>Catering Manager - £20,000 to £35,000</li><li>Hospitality Manager - £25,000 to £45,000</li><li>Restaurant Manager - £20,000 to £40,000</li><li>Photographer - £18,000 to £35,000</li><li>Career Coach - £20,000 to £45,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

10 QLS Endorsed Courses for Event Manager | 10 Endorsed Certificates Included | Life Time Access

Event Manager - QLS Endorsed Bundle

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 210, 211);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Welcome to Complaints Handling for Customer Care. In this course, you&#39;ll learn:</span></b></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" style="color: rgb(209, 210, 211); box-sizing: border-box;" fr-original-style=" color: rgb(209, 210, 211);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(236, 236, 236); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Complaints Customer Value:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the significance of customer complaints as valuable feedback.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analyze the impact of complaints on customer loyalty and business growth.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop strategies to transform complaints into opportunities for improvement and enhanced customer value.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Building Rapport and Trust:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn techniques to establish strong rapport with customers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore methods to build and maintain trust throughout the complaint resolution process.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the role of empathy and active listening in fostering positive customer relationships.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Effective Communication:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhance communication skills for clearer and more impactful interactions with customers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the art of conveying empathy, managing expectations, and providing transparent information.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop written and verbal communication techniques tailored to complaint resolution.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Handling Various Customer Types:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identify different customer personalities and expectations.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Tailor complaint resolution approaches to suit various customer types.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop strategies for de-escalation and managing challenging interactions.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Customer-Centric Complaint Resolution:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore customer-centric approaches to complaint resolution.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Implement techniques for swift and satisfactory issue resolution.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Foster a customer-first mindset among customer care teams.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Proactive Complaint Prevention and Service Recovery:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of proactive complaint prevention.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop strategies to recover customer satisfaction after service issues.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Implement preventive measures to minimize future complaints.</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Advanced Technology and Tools in Customer Care:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore cutting-edge technologies and tools in customer care.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how advanced tools can streamline the complaint resolution process.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn to leverage technology for proactive customer engagement and service improvement.</li></ul></li></ol>

John Academy

Customer Relationship Management

Communication Skills

Master the art of Complaints Handling for Customer Care with our comprehensive course. Elevate customer satisfaction by building trust, enhancing communication skills, and implementing customer-centric strategies. Explore advanced technologies in customer service and equip yourself to proactively prevent complaints. Join now to transform challenges into opportunities, fostering lasting relationships and contributing to the success of your organization.

Complaints Handling for Customer Care

<p fr-original-style="" id="isPasted" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Special Executive Masters Programme (S.E.M.P)</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This programme is geared at enhancing professionals&#39; careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What makes us different?</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><h2 fr-original-style="text-align: center;" style="text-align: center; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn more about the programme</strong></h2><p fr-original-style="" id="isPasted" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Special Executive Master&#39;s Programme in Business Management</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style=" color: rgb(33, 37, 41);" id="isPasted" style="color: rgb(33, 37, 41); font-weight: 700; box-sizing: border-box;">Course Overview<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong><span fr-original-style="color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); box-sizing: border-box;">The&nbsp;MSBM&nbsp;Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability.</span><strong fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong><span fr-original-style="color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); box-sizing: border-box;">Economic knowledge and good administration are crucial to prosperity and progress in modern society. For both customers and employees, it is important that companies and public institutions are administered well. At the same time, good administration has a significant impact on a company&rsquo;s bottom line figures. One of the keywords in Business Administration is management, and as a SEMP BM student, you will gain insight into both financial and psychological aspects of management. The online Programme will provide you with a wide range of skills that will qualify you for many different positions in the public or private sectors.</span><br style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><span fr-original-style="color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); box-sizing: border-box;">The courses in Business Management will provide you with insight into Organisational theory, management psychology, marketing, planning, microeconomics, and cost management. You will learn how to locate and analyze management issues, such as how to increase customer satisfaction; you will also learn to understand how companies and institutions are influenced by international conditions, technology, the global economy, or legislation.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Details</strong></p><p fr-original-style=" color: rgb(33, 37, 41);" id="isPasted" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mode of Study</strong></p><p fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;">Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master&rsquo;s experience.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is a CPD Course?</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">A CPD course is an investment that you make in yourself. It&rsquo;s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Is the SEMP Business Management Programme right for me?</strong></p><p fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;">The ultimate aim of the SEMP Business Management program is to prepare participants to work in a management position in an ever-changing international environment where advanced technology and multicultural situations occupy an increasingly important place in the daily lives of companies. It exposes you to key issues in business management, provides insight into relevant social, political, legal, and macroeconomic conditions affecting business. The online Programme is suited to a wide range of interests but is particularly relevant to those who plan to have a career in organizations that conduct business beyond a single domestic economy.</p><p fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;">&nbsp;</p><p fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why SEMP Business Management?</strong></p><p fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;">Succeeding in today&#39;s economy requires the ability to communicate and collaborate across the globe with a diversified workforce. The business world is constantly fluctuating, and successful business people must be adaptive to change and capable of working with diverse populations. The function of business is to create fiscal integrity and stability, prosperity, employment, and beneficial products and services. The online SEMP Business Management Programme will help you understand big and small businesses, entrepreneurship, along with the important relationship between businesses and the communities they serve.</p><p fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;">&nbsp;</p><p fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should enrol in this online Certificate Program?</strong></p><p fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;">The SEMP Business Management Programme is designed for&nbsp;entry-level managers, up to mid-level managers, senior managers or directors, consultants who are in a general management role, or fast approaching such a position and are seeking an opportunity to obtain a richer, deeper understanding of management skills.</p><p fr-original-style=" color: rgb(33, 37, 41);" style="color: rgb(33, 37, 41); font-size: 16px; box-sizing: border-box;">The SEMP Business Management Program is ideal for professionals of all levels. This Programme provides practical skills to overcome daily challenges by providing participants with the latest management principles and techniques.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accreditation</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(33, 37, 41);" id="isPasted" style="color: rgb(33, 37, 41); box-sizing: border-box;">The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(33, 37, 41);" id="isPasted" style="color: rgb(33, 37, 41); box-sizing: border-box;">There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workshops</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(33, 37, 41);" id="isPasted" style="color: rgb(33, 37, 41); box-sizing: border-box;">This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Visa Requirements</strong></p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(33, 37, 41);" id="isPasted" style="color: rgb(33, 37, 41); box-sizing: border-box;">There are no Visa Requirements for this Programme as its as Online Programme.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; user-select: none; break-after: page; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Metropolitan School of Business & Management UK

Special Executive Master's Programme in Business Management

<p>In the world of business, every organisation strives for excellence in their operations. From the dawn of the industrial era to modern times, companies have been seeking ways to improve efficiency, reduce waste, and increase productivity. This is where the Lean Six Sigma Black Belt and Process Improvement with Six Sigma courses come in.</p> <p>These courses are designed to equip learners with the knowledge and skills to identify and eliminate non-value adding activities, reduce errors and variability, and improve customer satisfaction. With three QLS-endorsed courses, including the Advance Lean Six Sigma Black Belt Course, Process Improvement, and Six Sigma, learners can choose the course that best suits their needs.</p> <p>Upon completion, learners will receive hardcopy certificates, acknowledging their proficiency in these critical areas of business. Moreover, five CPD QS-accredited relevant courses and five CPD QS-accredited career development courses are available, offering learners the opportunity to gain additional skills and knowledge that can help them advance in their careers.</p> <p>If you are looking to enhance your knowledge in process improvement and Lean Six Sigma Black Belt methodology, then these courses are for you. With expert instructors and practical coursework, learners will be able to apply the concepts learned to their work immediately. Join today and start your journey towards achieving excellence in your organisation.</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01: </strong>Advanced Diploma in Lean Six Sigma Black Belt at QLS Level 7</li><li><strong>Course 02: </strong>Award in Process Improvement</li><li><strong>Course 03: </strong>Diploma in Lean Process and Six Sigma at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Quality Management</li><li><strong>Course 05:</strong> Performance Management Level 3</li><li><strong>Course 06:</strong> Project Management</li><li><strong>Course 07:</strong> Energy Auditing Training: ISO 50001</li><li><strong>Course 08:</strong> Lean Six Sigma: Toolkit</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p> <ul> <li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p><strong>Learning Outcomes</strong></p> <ul> <li>Develop a deep understanding of Lean Six Sigma methodologies, tools and techniques</li><li>Gain the ability to apply Lean Six Sigma principles to real-world process improvement projects</li><li>Learn how to manage and lead a Lean Six Sigma project team</li><li>Develop the skills to collect and analyze data, and identify areas for improvement</li><li>Understand how to optimize process performance by minimizing waste, reducing cycle time and defects</li><li>Learn how to develop and implement effective quality management systems</li><li>Develop the ability to identify and evaluate risk, and design effective risk management strategies</li></ul> <p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The bundle provides learners with a comprehensive understanding of Lean Six Sigma, Process Improvement, and Sports Coaching with a focus on fitness and nutrition. The Lean Six Sigma Black Belt course covers the DMAIC process, case studies, and a comprehensive introduction to Lean Six Sigma. Process Improvement focuses on the fundamentals of process improvement, delivering process improvement, and live demonstrations. The Sports Coaching course covers psychological, motivational, and behavioral training, coaching techniques for popular sports, and management skills for sports coaching.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Professionals seeking to improve their knowledge and skills in Lean Six Sigma, process improvement, and sports coaching</li><li>Individuals who want to pursue a career in quality management, project management, and sports coaching</li><li>Anyone interested in improving their knowledge and skills in the areas covered by the bundle</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Lean Six Sigma Black Belt - £48,000 - £70,000</li><li>Process Improvement Manager - £35,000 - £65,000</li><li>Quality Manager - £35,000 - £65,000</li><li>Sports Coach - £20,000 - £50,000</li><li>Project Manager - £35,000 - £65,000</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Lean Six Sigma Black Belt and Process Improvement with Six SIgma

<p>Unlock the Door to Success with our Quality Management, Construction Management, and Project Management Bundle! This exclusive bundle offers you a comprehensive learning experience with 3 QLS-endorsed courses and 5 CPD QS accredited courses.</p> <p>With the ever-increasing demand for efficient and effective management in the construction and project management industries, investing in the right education and training has never been more important. That's why we've brought together three QLS-endorsed courses and five CPD-QS accredited courses in this comprehensive bundle.</p> <p>By completing the Quality Management, Construction Management, and Project Management courses, you'll thoroughly understand the best practices and methods for ensuring successful projects and high-quality work. With the addition of five relevant and career development courses, you'll have the knowledge and skills to stand out in the competitive job market.</p> <p>This bundle is perfect for anyone looking to advance their careers in Quality, Construction, and Project Management. Whether you're a project manager, construction worker, or quality control specialist, this bundle has something for everyone. With the right knowledge and skills, you'll be able to take on more challenging projects and achieve greater success in your career.</p> <p>So, what are you waiting for? Take the first step towards your dream career today and enrol in the Quality Management, Construction Management, and Project Management bundle.</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01: </strong>Certificate in Quality Management at QLS Level 4</li><li><strong>Course 02:</strong> Advanced Diploma in Construction Management at QLS Level 7</li><li><strong>Course 03: </strong>Diploma in Project Management Training at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04: </strong>Operations Management</li><li><strong>Course 05:</strong> Quality Tools and Methods Management</li><li><strong>Course 06: </strong>ISO 9001:2015</li><li><strong>Course 07: </strong>Landscape Architecture</li><li><strong>Course 08:</strong> Construction Cost Estimation Diploma</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Career Development Plan Fundamentals</li><li><strong>Course 10: </strong>Networking Skills for Personal Success</li><li><strong>Course 11:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 12: </strong>Practical Time Management Masterclass</li><li><strong>Course 13: </strong>Training For Anxiety &amp; Stress Management</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>    Understanding of quality management principles and practices</li><li>    Knowledge of construction management, including site planning, scheduling, and risk management</li><li>    Ability to effectively manage projects from initiation to closure</li><li>    Improved operations management skills</li><li>    Mastery of quality tools and methods for continuous improvement</li><li>    Knowledge of ISO 9001:2015 quality management system standards</li><li>    Recognition as a quality and project management expert with three QLS-endorsed certificates</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Quality Management:</strong> This course covers the fundamentals of quality management, including total quality management, continuous improvement, and customer satisfaction. Learners will gain a comprehensive understanding of how to implement and maintain a quality management system in their organisation.</p> <p><strong>Construction Management:</strong> This course explores the principles of construction management, including site planning, scheduling, cost management, and risk management. Learners will gain the skills and knowledge needed to manage construction projects, from initiation to closure, effectively.</p> <p><strong>Project Management:</strong> This course focuses on the skills and techniques needed to manage projects effectively. Learners will learn how to plan, execute, monitor, and close projects and will gain a comprehensive understanding of project management methodologies and best practices.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>    Project managers and construction managers looking to advance their careers</li><li>    Aspiring quality management professionals</li><li>    Operations managers seeking to improve their skills</li><li>    Entrepreneurs and small business owners looking to improve their project management skills</li><li>    Students and recent graduates interested in pursuing a career in project or construction management</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>    Project Manager: £35,000 - £80,000</li><li>    Construction Manager: £40,000 - £90,000</li><li>    Quality Manager: £35,000 - £70,000</li><li>    Operations Manager: £30,000 - £60,000</li><li>    Landscape Architect: £30,000 - £60,000</li></ul>  
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Quality Management, Construction Management and Project Management

<p>The aroma of freshly baked bread and sizzling pans fills the air. The clink of glasses and the happy chatter of diners create a lively buzz. You're surrounded by the sights and sounds of a bustling restaurant, and you're at the helm. This could be your reality with our Food Manager, Restaurant and Catering Management bundle, designed to give you the skills and knowledge necessary to succeed in the exciting world of food service.</p> <p>Featuring THREE QLS-endorsed courses in Food and Beverage Management, Hospitality and Restaurant Management, and Catering and Food Safety, our bundle is the perfect way to take your culinary career to the next level. And with FIVE CPD-QS accredited courses covering food labelling regulations, HACCP training, food allergen awareness, and more, you'll have everything you need to succeed in this fast-paced and ever-changing industry.</p> <p>Whether you dream of owning your own restaurant, managing a catering business, or simply want to improve your knowledge and skills in food service, our bundle has something for everyone. So why wait? Join us today and start your journey to culinary success!</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01: </strong>Award in Food and Beverage Manager at QLS Level 2</li><li><strong>Course 02:</strong> Advanced Diploma in Hospitality &amp; Restaurant Management at QLS Level 7</li><li><strong>Course 03: </strong>Advanced Certificate in Food Hygiene and Safety for Catering at QLS Level 2</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04: </strong>Food Labelling Regulations Training</li><li><strong>Course 05:</strong> HACCP Training</li><li><strong>Course 06: </strong>Food Allergen Awareness Level 3</li><li><strong>Course 07: </strong>How to Improve Your Food Hygiene Rating</li><li><strong>Course 08:</strong> Immunity Boosting Food</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p> <ul> <li><strong>Course 09:</strong> Career Development Plan Fundamentals</li><li><strong>Course 10: </strong>Networking Skills for Personal Success</li><li><strong>Course 11:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 12: </strong>Practical Time Management Masterclass</li><li><strong>Course 13: </strong>Training For Anxiety &amp; Stress Management</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Understand the fundamentals of food and beverage management, including menu planning, cost control, and customer service.</li><li>Develop the skills needed to manage a successful restaurant or hospitality business, including marketing, financial management, and personnel management.</li><li>Learn about food safety regulations, best practices for handling and storing food, and how to prevent foodborne illnesses.</li><li>Develop knowledge and skills related to food labelling regulations and allergen awareness.</li><li>Understand the principles of Hazard Analysis and Critical Control Points (HACCP) and how to implement them in a food service setting.</li><li>Learn strategies for improving food hygiene ratings and ensuring customer satisfaction.</li><li>Develop immunity-boosting food knowledge and prepare healthier meals.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Food Manager, Restaurant and Catering Management bundle include three QLS-endorsed courses that will teach you the essential skills needed to succeed in the food service industry. The Food and Beverage Management course covers topics such as menu planning, cost control, and customer service, giving you the knowledge and skills needed to create a successful food service operation. The Hospitality and Restaurant Management course covers marketing, financial management, and personnel management, giving you the tools needed to manage a successful restaurant or hospitality business. The Catering and Food Safety course covers food safety regulations, best practices for handling and storing food, and how to prevent foodborne illnesses.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Aspiring restaurant or hospitality business owners.</li><li>Individuals seeking a career in food service management.</li><li>Those looking to improve their knowledge and skills in the food service industry.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Restaurant Manager: £20,000 - £45,000 per year</li><li>Catering Manager: £22,000 - £35,000 per year</li><li>Food and Beverage Manager: £20,000 - £45,000 per year</li><li>Hospitality Manager: £25,000 - £50,000 per year</li><li>Executive Chef: £30,000 - £70,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Food Manager, Restaurant and Catering Management - QLS Endorsed

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					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Service &amp; Environment has been specially designed to help learners gain a good command of Customer Service &amp; Environment, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Customer Service &amp; Environment, you will gain both practical and theoretical understanding of Customer Service &amp; Environment that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Concepts and Practices in Customer Service Delivery</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Concepts and Practices in Customer Service Delivery</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Organise Customer Service Delivery</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organise Customer Service Delivery</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Structure of Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Structure of Customer Service</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Customer Relationship Management (CRM)</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Relationship Management (CRM)</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Customer Satisfaction &amp; Relationship with Brand</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Satisfaction &amp; Relationship with Brand</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Monitoring and Resolution of Customers' Complaints &amp; Problems</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Monitoring and Resolution of Customers' Complaints &amp; Problems</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Social Media Tools and Channels for a Business</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Tools and Channels for a Business</td><td><span>🕐 00:15:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Service & Environment

<p>Step into the world of sparkling clean homes and thriving businesses with our British Housecleaning Diploma, meticulously crafted to elevate your career as a Cleaning Supervisor. Delve into the artistry of cleanliness with our comprehensive modules, meticulously designed to sculpt you into a master of domestic and commercial sanitation. Embark on this journey with us, where every lesson is a step closer to unlocking your potential in the realm of cleanliness and organisation.<br /><br />Explore the depths of kitchen, bedroom, and bathroom cleaning, then seamlessly transition into the meticulous world of office and external surface sanitation. Equip yourself with the expertise to handle non-routine waste and ensure chemical safety in every task. Beyond the cleaning realm, our supplementary courses in communication, leadership, and time management offer you the holistic toolkit necessary to thrive in any professional environment. With us, you're not just learning - you're mastering the art of cleanliness and embarking on a journey of professional growth and success.</p><p><strong>________________________________________________________________________</strong></p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>11 Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Housecleaning</strong></p><ul><li><strong>Module 01:</strong> Introduction</li><li><strong>Module 02:</strong> Cleaning Equipment and Ingredients</li><li><strong>Module 03:</strong> Cleaning the Kitchen</li><li><strong>Module 04:</strong> Cleaning the Bedroom and Livingroom</li><li><strong>Module 05:</strong> Bathroom Cleaning</li><li><strong>Module 06:</strong> Cleaning and Organising a Kid's Room</li><li><strong>Module 07:</strong> Cleaning Home Office</li><li><strong>Module 08:</strong> Cleaning Walls</li></ul><p><strong>Cleaning Supervisor Level 5</strong></p><ul><li><strong>Module 01:</strong> Introduction </li><li><strong>Module 02:</strong> The Diversity of Cleaning Jobs</li><li><strong>Module 03:</strong> Cleaning Equipment, Products and Clothing</li><li><strong>Module 04:</strong> House Cleaning</li><li><strong>Module 05:</strong> Food Kitchen and Commercial Kitchen Cleaning</li><li><strong>Module 06:</strong> Bathrooms and Toilets</li><li><strong>Module 07:</strong> Office Cleaning</li><li><strong>Module 08:</strong> Cleaning External Surfaces and Areas</li><li><strong>Module 09:</strong> Dealing with Non-Routine Waste</li><li><strong>Module 10:</strong> Chemical Safety, Keyholding and Alarm Codes for Cleaners</li><li><strong>Module 11:</strong> Starting a Cleaning Business and Planning for it</li><li><strong>Module 12:</strong> Running the Business with Quality Service</li><li><strong>Module 13:</strong> Customer Satisfaction</li><li><strong>Module 14: </strong>Management of Staff</li><li><strong>Module 15:</strong> Marketing, Advertising and Sales</li><li><strong>Module 16:</strong> Expansion Management</li><li><strong>Module 17:</strong> Business Insurance, Tax and Additional Equipment</li></ul><p><strong>________________________________________________________________________</strong></p><p>Complete Career Guide for <strong>Cleaning Supervisor: British Housecleaning Diploma </strong><strong>(A to Z)</strong></p><p>This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the <strong>Cleaning Supervisor</strong>. In addition to mastering the essentials, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey.</p><p>Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together. Your dream career starts here!</p><p>List of career guide courses included in this bundle<strong>:</strong></p><ul><li><strong>Course 01:</strong> Professional CV Writing and Job Searching</li><li><strong>Course 02:</strong> Communication Skills Training</li><li><strong>Course 03:</strong> Career Development Training</li><li><strong>Course 04:</strong> Time Management</li><li><strong>Course 05:</strong> Returning to Work Training</li><li><strong>Course 06:</strong> Level 3 Diploma in Project Management</li><li><strong>Course 07:</strong> Leadership Skills</li><li><strong>Course 08:</strong> Body Language</li><li><strong>Course 09:</strong> Interview and Recruitment</li></ul><p><strong>________________________________________________________________________</strong></p><p>Learning Outcomes:</p><ul><li>Understand fundamental techniques and equipment usage.</li><li>Proficiently clean and organize various living spaces, including kitchens and bathrooms.</li><li>Gain knowledge in chemical safety, keyholding, and alarm codes for cleaners.</li><li>Develop entrepreneurial skills for starting, running, and expanding a business.</li><li>Acquire expertise in customer satisfaction, staff management, marketing, and sales.</li></ul><p><strong>________________________________________________________________________</strong></p><p><strong>Accreditation</strong></p><p>All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Entrepreneurs interested in starting a business</li><li>Professionals seeking to enhance their skills</li><li>Those wanting to explore diverse cleaning job opportunities</li><li>Individuals aiming to understand the management aspects of this sector</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Cleaning Supervisor - £25K to 35K/year</li><li>Office Cleaner - £18K to 25K/year</li><li>Commercial Kitchen Cleaner - £20K to 28K/year</li><li>Business Owner (Cleaning Services) - £30K to 50K/year</li><li>Marketing Executive (Cleaning Industry) - £22K to 30K/year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>11 CPD Accredited e-Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>11 CPD Accredited Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Training Express

Cleaning Supervisor: British Housecleaning Diploma With Complete Career Guide Course

<p>The Level 2 Certificate in Event Planning covers various aspects of event planning, including types of events, brainstorming techniques, managing support staff, technical staff, and vendors, organizational skills, post-event activities, as well as an introduction to hospitality management and the hotel industry.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ul>
<li>Gain an understanding of different types of events and their unique requirements.</li>
<li>Develop effective brainstorming skills to generate creative event ideas.</li>
<li>Learn how to manage support staff, technical staff, and vendors to ensure smooth event operations.</li>
<li>Acquire organizational skills to plan and execute events efficiently.</li>
<li>Understand the post-event activities required for evaluation and feedback.</li>
<li>Gain an overview of hospitality management and its relevance to event planning.</li>
<li>Explore the hotel industry, including front office operations, food and beverage management, customer satisfaction, and the impact of technology on hospitality.</li>
</ul>
<h3><strong>Why buy this Level 2 Certificate in Event Planning?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><strong>Certification</strong></h3>
<p>After studying the course materials of the <b>Level 2 Certificate in Event Planning</b> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Level 2 Certificate in Event Planning </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Level 2 Certificate in Event Planning </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Level 2 Certificate in Event Planning </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Types of Events</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Events</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Brainstorming</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Brainstorming</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Support Staff</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Support Staff</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Technical Staff</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Technical Staff</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Vendors</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Vendors</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Get Organized</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Get Organized</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Post Event Activities</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Post Event Activities</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Introduction to Hospitality Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Hospitality Management</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: An Overview of Hotel Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Management of Front Office Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Front Office Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Management of Food and Beverage Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Food and Beverage Operations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: E-Hospitality and Technology</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>E-Hospitality and Technology</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Professional Skills Course (PSC)

FA Level 1

Trainers Course

Level 2 Certificate in Event Planning

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

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<p>The Professional Skills for Hotel Management course provides comprehensive training in various aspects of the hospitality industry, including hotel operations, front office management, housekeeping, food and beverage operations, customer satisfaction, marketing in travel and tourism, and utilizing e-hospitality technology.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Gain an understanding of the hotel industry and its operations.</li>
<li>Learn effective processes for selection, recruitment, and training in the hospitality sector.</li>
<li>Acquire skills in managing front office, housekeeping, engineering, and security operations.</li>
<li>Develop knowledge of food and beverage operations and service quality management.</li>
<li>Explore marketing strategies applicable to travel and tourism businesses.</li>
<li>Understand the significance of customer satisfaction and how to enhance it.</li>
<li>Learn how to utilize e-hospitality technology to improve hotel services and customer experience.</li>
</ol>
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<h3><strong>Why buy this Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

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<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: An Overview of Hotel Industry</td>
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					<td><i></i></td>
					<td>An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
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					<td colspan="4">Module 02: The Process of Selection and Recruitment in Hospitality Industry</td>
				</tr>
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					<td><i></i></td>
					<td>The Process of Selection and Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td colspan="4">Module 03: The Process of Development and Training in Hospitality Industry</td>
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					<td><i></i></td>
					<td>The Process of Development and Training in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
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					<td colspan="4">Module 04: Management of Front Office Operations</td>
				</tr>
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					<td><i></i></td>
					<td>Management of Front Office Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 05: Management of Housekeeping, Engineering and Security Operations</td>
				</tr>
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					<td><i></i></td>
					<td>Management of Housekeeping, Engineering and Security Operations</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
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					<td colspan="4">Module 06: Management of Food and Beverage Operations</td>
				</tr>
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					<td><i></i></td>
					<td>Management of Food and Beverage Operations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Module 07: Management of Service Quality in Hospitality Industry</td>
				</tr>
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					<td><i></i></td>
					<td>Management of Service Quality in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Module 08: Marketing in Travel and Tourism Business</td>
				</tr>
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					<td><i></i></td>
					<td>Marketing in Travel and Tourism Business</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Customer Satisfaction</td>
				</tr>
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					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
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					<td colspan="4">Module 10: E-Hospitality and Technology</td>
				</tr>
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					<td><i></i></td>
					<td>E-Hospitality and Technology</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Hospital Management

Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.
This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.
Attendees will be able to:
Write clearly, creating an greater public perception of expertise;
Be more efficient with written communication, reducing wasted time and adding to profitability; and
Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.
 
TOPICS
Benefits of using email
Purpose of E-mail
Steps to take before writing
Inflection in written messages
Effects of instant messaging and text messaging
Basic E-mail Plans
Subject Lines
Paragraph Structure
Details
Summary of Problem
Use of CC and BCC
TYPING IN ALL CAPS IS YELLING!
Proofreading
 
Online Format—Email Etiquette is a 90-minute interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.
Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York

EMAIL ETIQUETTE

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Information Security Management Principles (CISMP)

Certified Facility Manager (CFM)

Commercial & Contract Management Certification Program (CCM)

Certified Supply Chain Professional (CSCP)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

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			<h2>Overview</h2>		</div>
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							<p><span>Level 5 Certificate in Cleaning Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.</span></p><p><span>Consisting of several modules, the course teaches you everything you need to succeed in this profession.</span></p><p><span>The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.</span></p>						</div>
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				<section>
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					<div>
			<div>
								<div>
				<div>
			<h3><b>Why Choose Teachers Training</b></h3>		</div>
				</div>
				<div>
				<div>
			<p>Some of our website features are:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This is a dedicated website for teaching</span>
									</li>
								<li>
											<span>
													</span>
										<span>24/7 tutor support</span>
									</li>
								<li>
											<span>
													</span>
										<span>Interactive Content</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable price</span>
									</li>
								<li>
											<span>
													</span>
										<span>Courses accredited by the UK's top awarding bodies</span>
									</li>
								<li>
											<span>
													</span>
										<span>100% online </span>
									</li>
								<li>
											<span>
													</span>
										<span>Flexible deadline</span>
									</li>
						</ul>
				</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h3><b> Entry Requirements
</b></h3>		</div>
				</div>
				<div>
				<div>
			<p>No formal entry requirements. You need to have:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Passion for learning</span>
									</li>
								<li>
											<span>
													</span>
										<span>A good understanding of the English language</span>
									</li>
								<li>
											<span>
													</span>
										<span>Be motivated and hard-working</span>
									</li>
								<li>
											<span>
													</span>
										<span>Over the age of 16.</span>
									</li>
						</ul>
				</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h3><b>Certification</b></h3>		</div>
				</div>
				<div>
				<div>
							<p><b>CPD Certification from The Teachers Training</b></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
							</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Level 5 Certificate in Cleaning</td>
				</tr>
								<tr>
					<td colspan="4">Module 01: An Introduction to the Cleaning Job</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Introduction to the Cleaning Job</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Diversity of Cleaning Jobs</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Diversity of Cleaning Jobs</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Cleaning Equipment, Products and Clothing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning Equipment, Products and Clothing</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: House Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>House Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Food Kitchen and Commercial Kitchen Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Food Kitchen and Commercial Kitchen Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Bathrooms and Toilets</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Bathrooms and Toilets</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Office Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Office Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Cleaning External Surfaces and Areas</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning External Surfaces and Areas</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Dealing with Non-Routine Waste</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with Non-Routine Waste</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Starting a Cleaning Business and Planning for it</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Starting a Cleaning Business and Planning for it</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Running the Business with Quality Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Running the Business with Quality Service</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Management of Staff</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Staff</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15 Marketing, Advertising and Sales</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing, Advertising and Sales</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Expansion Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Expansion Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 17: Business Insurance, Tax and Additional Equipment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Insurance, Tax and Additional Equipment</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
				</tbody></table>

Level 5 Certificate in Cleaning Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Level 5 Certificate in Cleaning
Module 01: An Introduction to the Cleaning Job
Module 02: The Diversity of Cleaning Jobs
Module 03: Cleaning Equipment, Products and Clothing
Module 04: House Cleaning
Module 05: Food Kitchen and Commercial Kitchen Cleaning
Module 06: Bathrooms and Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces and Areas
Module 09: Dealing with Non-Routine Waste
Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners
Module 11: Starting a Cleaning Business and Planning for it
Module 12: Running the Business with Quality Service
Module 13: Customer Satisfaction
Module 14: Management of Staff
Module 15 Marketing, Advertising and Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax and Additional Equipment
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


The Teachers Training

Health & Hygiene

Public Health


Gain advanced cleaning skills with the Level 5 Certificate in Cleaning. Elevate your expertise, ensuring top-notch cleanliness standards in professional environments.

Level 5 Certificate in Cleaning

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Construction Design & Management (CDM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is a comprehensive program designed to provide in-depth knowledge and practical skills in various aspects of cleaning, housekeeping, and maintenance. This bundle includes three courses:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: British Cleaning</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Diploma in House Cleaning</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Cleaning, Decontamination and Waste Management</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is meticulously structured to cover essential topics and best practices, ensuring that learners are well-equipped to handle real-world challenges in residential, commercial, and industrial settings.</p><div data-message-author-role="assistant" data-message-id="e78b1c7a-cd6b-43c9-bfad-f48bba8d516d" dir="auto" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By completing this diploma, learners will be well-prepared to take on advanced roles in the cleaning, housekeeping, and maintenance sectors, ensuring high standards of cleanliness and hygiene in various environments.</p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this Bundle for</span></h2><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This British Cleaning, Housekeeping and Maintenance Level 5 diploma is ideal for individuals who are looking to advance their careers in the cleaning and housekeeping industry. Whether you are an entry-level worker or an experienced professional seeking to enhance your skills, this program offers valuable insights and practical knowledge to help you excel in your role.</p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Job Roles This Course is Suitable For&nbsp;</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Professional Cleaners</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Housekeepers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Maintenance Workers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Facility Managers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Environmental Services Workers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Janitorial Staff</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h2><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: British Cleaning</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: An Introduction To The Cleaning Job</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: The Diversity Of Cleaning Jobs</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Cleaning Equipment, Products And Clothing</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: House Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Food Kitchen And Commercial Kitchen Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Bathrooms And Toilets</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Office Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Cleaning External Surfaces And Areas</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Dealing With Non-Routine Waste</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Starting A Cleaning Business And Planning For It</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Running The Business With Quality Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Customer Satisfaction</li><li fr-original-style="" style="box-sizing: border-box;">Module 14: Management Of Staff</li><li fr-original-style="" style="box-sizing: border-box;">Module 15 Marketing, Advertising And Sales</li><li fr-original-style="" style="box-sizing: border-box;">Module 16: Expansion Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 17: Business Insurance, Tax And Additional Equipment</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Diploma in House Cleaning</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Introduction To House Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Cleaning Equipment And Ingredients</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Cleaning The Kitchen</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Cleaning The Bedroom And Livingroom</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Bathroom Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Cleaning And Organising A Kid&rsquo;s Room</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Cleaning Home Office</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Cleaning Walls</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Cleaning, Decontamination and Waste Management</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Cleaning In Care Services</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Decontamination And Disinfection</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Hygiene In Care Services</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Environmental Cleaning And Sanitisation</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Sterilisation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Understanding Waste Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Health &amp; Safety Responsibilities</li></ul></div>

The British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is a comprehensive program designed to equip learners with advanced knowledge and practical skills in cleaning, housekeeping, and maintenance. This diploma bundle includes three in-depth courses:
Course 01: British Cleaning
Course 02: Diploma in House Cleaning
Course 03: Cleaning, Decontamination, and Waste Management
Each course is meticulously structured to cover essential topics and best practices in cleaning, housekeeping, and maintenance, ensuring learners are prepared to handle real-world challenges in residential, commercial, and industrial settings.
By completing this diploma, learners will be well-prepared for advanced roles in cleaning, housekeeping, and maintenance, maintaining high standards of cleanliness and hygiene across various environments.
Who is this British Cleaning, Housekeeping and Maintenance Level 5 Diploma Bundle for
This British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is ideal for individuals aiming to advance their careers in the cleaning and housekeeping industry. Whether you are an entry-level worker or an experienced professional seeking to enhance your skills, this program offers valuable insights and practical knowledge to excel in cleaning, housekeeping, and maintenance.
Requirements
No prerequisites; suitable for individuals from any academic background.
Accessible course materials from any internet-enabled device.
Job Roles This British Cleaning Bundle is Suitable For 
Professional Cleaners
Housekeepers
Maintenance Workers
Facility Managers
Environmental Services Workers
Janitorial Staff
Course Curriculum
Course 01: British Cleaning
Module 01: An Introduction To The Cleaning Job
Module 02: The Diversity Of Cleaning Jobs
Module 03: Cleaning Equipment, Products And Clothing
Module 04: House Cleaning
Module 05: Food Kitchen And Commercial Kitchen Cleaning
Module 06: Bathrooms And Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces And Areas
Module 09: Dealing With Non-Routine Waste
Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners
Module 11: Starting A Cleaning Business And Planning For It
Module 12: Running The Business With Quality Service
Module 13: Customer Satisfaction
Module 14: Management Of Staff
Module 15 Marketing, Advertising And Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax And Additional Equipment
Course 02: Diploma in House Cleaning
Module 01: Introduction To House Cleaning
Module 02: Cleaning Equipment And Ingredients
Module 03: Cleaning The Kitchen
Module 04: Cleaning The Bedroom And Livingroom
Module 05: Bathroom Cleaning
Module 06: Cleaning And Organising A Kid’s Room
Module 07: Cleaning Home Office
Module 08: Cleaning Walls
Course 03: Cleaning, Decontamination and Waste Management
Module 01: Cleaning In Care Services
Module 02: Decontamination And Disinfection
Module 03: Hygiene In Care Services
Module 04: Environmental Cleaning And Sanitisation
Module 05: Sterilisation Techniques
Module 06: Understanding Waste Management
Module 07: Health & Safety Responsibilities

Course Gate

Cleaning

Housekeeping

Enhance your cleaning, housekeeping, and maintenance skills with our British Cleaning, Housekeeping, and Maintenance Level 5 Diploma. Ideal for professional cleaners, housekeepers, maintenance workers, facility managers, and more.

British Cleaning, Housekeeping and Maintenance Level 5 Diploma

<h4>Overview</h4>
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							</p><p>Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. </p>

<p>The role of a sales director is crucial in improving an organization's revenue and sales. A good sales director can affect the overall performance of a business. The course is designed with a lot of practical exercises, and modern techniques, taking the delegates' skills to an advanced level. This will help the delegates to attain the skills they require and implement what they learn in their work efficiently and to their highest potential. This course will help review overall sales strategies and how they can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives. </p>
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GBA Corporate

Advance Strategic Sales Management

Online

Cleaning Supervisor Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cleaning Supervisor Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Cleaning Supervisor
Module 1 The Diversity of Cleaning Jobs		
Module 2 Cleaning Equipment, Products and Clothing		
Module 3 House Cleaning		
Module 4 Food Kitchen and Commercial Kitchen Cleaning		
Module 5 Bathrooms and Toilets		
Module 6 Office Cleaning		
Module 7 Cleaning External Surfaces and Areas		
Module 8 Dealing with Non-Routine Waste		
Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners		
Module 10 Starting a Cleaning Business and Planning for it		
Module 11 Running the Business with Quality Service		
Module 12 Customer Satisfaction		
Module 13 Management of Staff		
Module 14 Marketing, Advertising and Sales		
Module 15 Expansion Management		
Module 16 Skills of an Effective Administrator		
Module 17 Representing Your Boss and Company		
Module 18 Organisational Skills		
Module 19 Communication Skills
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


Teaching & Training

Advance your career in facility management with this Cleaning Supervisor course. Gain essential skills in team leadership, quality control, and maintaining hygiene standards.

Cleaning Supervisor

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. This course has been designed to gain essential skills in Marketing and Sales, learn new sales techniques and how to reach the right audience at the right time. If there is a shortage of skills or resources within the business, you might want to provide this specially designed-training to help develop those skills. </p>

<p>This course will help review overall sales strategies and how marketing can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives. </p>

<p>This course will discover various sales and marketing techniques and will provide the participants with more tools and techniques to increase individual and team sales. It will highlight all of the major components required to build good connections, know the consumer and their needs and gain commitment to a sale.</p>
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