Name: First Aid Coordinator & CPR Training Course
Price: 12 GBP
Availability: InStock

<div>
	<h3><strong>Description:</strong></h3>
<p><span>This Cyber Security Awareness - Video Training Course has been designed to allow the learner garner knowledge about security issues and the importance of safeguarding data. Here, you will learn all the techniques to prevent security attacks and protect valuable data. </span></p>
<p><span>Any computer connected to the internet is vulnerable to a cyber-attack. In this course, you will learn about the basic terms like social engineering, identity theft, data classification, malware, piracy, etc. These terms are associated with the security of any business and/or home users. You will also learn about access control, network security, government litigation, and risk management, security software development, security architecture and design, disaster recovery planning, legal regulations, physical security, etc. These concepts and techniques will help you train yourself in this professional field and prevent any loss of information by making your security system formidable. </span></p>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Cyber Security Awareness - Video Training Course </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Cyber Security Awareness - Video Training Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Course Overview</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Types of Security Threats</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Security Threats</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Social Engineering</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Social Engineering</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Identity Theft</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identity Theft</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Data Classification</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Classification</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Classifications</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Protecting Your Digital Information</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Protecting Your Digital Information</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Password Management</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Malware</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Malware</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Software Detection</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Security from End-to-End</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Security from End-to-End</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Secure E-mail Use</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Secure Web Browsing</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Piracy</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Piracy</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Security Policies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Security Policies</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Moving Forward</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Moving Forward</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Cyber Security Awareness - Video Training Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Cyber Security Awareness - Video Training Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Cyber Security

Cyber Security Foundation

Security Awareness

Information Security Awareness

Cyber Security Awareness - Video Training Course

General Admission

<div>
	<h3><strong>Description:</strong></h3>
<p><b>Microsoft Windows 10 Complete Course</b><span> is comprised of lessons which will help the novice to advanced computer users. Windows 10 is the latest iteration of the popular Windows operating system. It has upgraded features which makes it completely different and advanced compared to its predecessors. </span></p>
<p><span>In the introductory modules, you will be accustomed to the new interface and features. You will also be taught on using with virtual desktops, managing apps and devices, sharing files and folders, system recovery, security settings, etc. By the end of this course, learners will be comfortable with the Windows 10 interface, using Windows Store apps, work with the Windows 10 desktop, using Microsoft Edge, customizing the Windows 10 environment, using Windows 10 security features, and more.</span></p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li>Learn to use desktop and Start menu, multitask using apps, and focus on the new Snap Assist feature</li>
<li>Familiarize yourself with notifications, Action Center, Contana, search fields, and virtual desktops in the Windows 10 environment before learning how to connect devices to PC</li>
<li>Customize the Window according to your needs using the Settings window and Control panel to modify Windows settings</li>
<li>Further personalize the lock screen, desktop, and get introduced to OneDrive - a prominent feature of this version of Windows</li>
<li>Work with 3 key productivity apps: Mail, Calendar and Camera</li>
<li>Have fun with the entertainment side of Windows 10 by getting to know Groove Music, Movies &amp;TV, and Xbox apps</li>
<li>Browse the internet using Microsoft Edge</li>
<li>Introduction to PC's and Windows 10 user interface, learn to sign in and navigate smoothly through the Start menu</li>
<li>Familiarize yourself with the use of desktop and its components, create and modify files through desktop applications, and manage files and folders with File Explorer</li>
<li>Explore the internet with Microsoft Edge and utilizing its tabs</li>
<li>Discover best ways to use the Windows Store and Universal Apps</li>
<li>Interact with Microsoft Cortana and store and/or share files with OneDrive</li>
<li>Create new user accounts for the Windows and customize the Start menu</li>
<li>Set up account passwords for users and use Windows Defender</li>
<li>Get to know how to use Settings window, control panel, working with desktops and managing apps</li>
<li>Utilize the Control Panel and Settings window to configure the user accounts, before moving onto family safety features</li>
<li>Best ways to utilize key Windows 10 apps like Mail, Calendar, Groove Music, Movies &amp; TV, Camera and Xbox</li>
<li>Connect your PC to other devices and change their settings, further manage devices and printer through the Control Panel</li>
<li>Learn more about networks and manage them, and share files and folders with Homegroup features</li>
<li>Work with file history and data backups, recovering your PC, and configure security settings</li>
<li>View system information, utilize the Task Manager, optimize power consumption and troubleshoot problems</li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Microsoft Windows 10 Complete Course </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Microsoft Windows 10 Complete Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module - 1</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigate the Desktop</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Explore the Start Menu</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Multitask with Apps</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>View Notifications</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Search Your Computer</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Work with Virtual Desktops</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Connect Devices to Your PC</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Change Basic Windows Settings</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customize the Lock Screen</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customize the Desktop</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Store and Share Files with OneDrive</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Mail</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Calendar</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Camera</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Groove Music</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Movies &amp; TV</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Xbox</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigate Microsoft Edge</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Microsoft Edge</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Tabs</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Modify Microsoft Edge Options</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module - 2</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identify Components of a Personal Computer</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Start and Sign into Windows 10</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigate the Start Menu</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using the Desktop</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Elements of a Desktop Window</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Files and Folders with File Explorer</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Create and Modify Files with Desktop Applications</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Components of the Internet</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Microsoft Edge</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Tabs in Microsoft Edge</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Windows Store</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Universal Apps in Windows 10</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interact with Microsoft Cortana</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Store and Share Files with OneDrive</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Configure User Accounts Using the Settings Window</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Personalize Windows 10</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Account Passwords</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Windows Defender</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module - 3</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Settings Window</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Control Panel</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Work with Virtual Desktops</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Apps</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Configure User Accounts Using the Control Panel</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Configure User Accounts Using the Settings Window</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Family Safety Features</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Mail</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Calendar</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Groove Music</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Movies &amp; TV</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Camera</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Xbox</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Connect Devices to Your PC</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Modify Device Settings</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Devices and Printers in the Control Panel</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Overview of Networks</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Share Files and Folders with a Homegroup</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Networks</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>File History</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>System Recovery</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>View System Information</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use the Task Manager</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Optimize Power Consumption</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Troubleshoot Problems</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Microsoft Certification

Microsoft AZ-900

Windows 10

Microsoft AZ-104

Microsoft Certified Trainer (MCT)

Microsoft AZ-303

Microsoft Windows 10 Complete Course

<p>Step into the dynamic world of <strong>customer care complaint resolution and unlock a pathway to success with our comprehensive diploma course</strong>. In an ever-evolving market, businesses are in constant need of skilled professionals adept at handling customer complaints with finesse. According to recent statistics, the UK customer service sector is booming, with a significant demand for trained individuals. Our course provides a deep dive into various modules, including complaints handling, customer relationship management, patient customer service, and retail customer service, equipping you with the essential skills to thrive in this industry.</p><p>With a focus on effective communication, problem-solving, and building rapport, you'll emerge as a sought-after asset in the job market. Whether you're looking to kickstart your career or enhance your existing skill set, our diploma offers a strategic pathway to success in customer care complaint resolution.</p><p><strong>Enroll now and embark on a fulfilling journey towards professional growth and lucrative opportunities.</strong></p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Complaints Handling for Customer Care</strong></p><ul><li>Module 01: Complaints &amp; Customer Value</li><li>Module 02: Building Rapport &amp; Trust</li><li>Module 03: Effective Communication</li><li>Module 04: Handling Various Customer Types</li><li>Module 05: Customer-Centric Complaint Resolution</li><li>Module 06: Proactive Complaint Prevention and Service Recovery</li><li>Module 07: Advanced Technology and Tools in Customer Care</li></ul><p><strong>Customer Service Advisor</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: CRM Databases</li><li>Module 05: Deepening Customer Relationship</li><li>Module 06: Handling Customer Complaints</li><li>Module 07: Introduction to Customer Service</li><li>Module 08: What's Different about Good Customer Service?</li><li>Module 09: Customer Service Communication Strategies</li><li>Module 10: Building Rapport Over the Phone</li><li>Module 11: Active Listening and Managing Tough Callers</li><li>Module 12: Problem Solving over the Phone</li><li>Module 13: Time Management</li><li>Module 14: Record Keeping and Filing Systems</li></ul><p><strong>Patient Customer Service</strong></p><ul><li>Module 01: Introduction to Patient Customer Service</li><li>Module 02: Effective Patient Customer Service Training</li><li>Module 03: Areas of Patient Customer Service</li><li>Module 04: Customer Service Operative Skills</li><li>Module 05: Organising Schedules</li><li>Module 06: Medical Jargon and Terminology</li><li>Module 07: Effective Filing Systems in Medical Offices</li><li>Module 08: Patient Customer Service Soft Skills</li><li>Module 09: What Customer Service Is to Different Medical Professionals</li><li>Module 10: Providing Customer Service and Support to Colleagues</li><li>Module 11: Handling Difficult Customers</li></ul><p><strong>Customer Service Training</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Assessment Module 01</li><li>Module 02: Characteristics of Good Customer Service</li><li>Assessment Module 02</li><li>Module 03: Customer Relationship Management</li><li>Assessment Module 03</li><li>Module 04: Communicate with Customers</li><li>Assessment Module 04</li><li>Module 05: Handling Customer Complaints</li><li>Assessment Module 05</li><li>Module 06: Problem Solving Over Phone</li><li>Assessment Module 06</li><li>Module 07: Improving Customer Service</li><li>Assessment Module 07</li></ul><p><strong>Retail Customer Service - Level 3</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 03: Importance of Consumer Behaviour</li><li>Module 04: Taking Trends and Targeting Customers Effectively</li><li>Module 05: The Importance of Communicating with Customers</li><li>Module 06: Identifying and Addressing Customer Needs</li><li>Module 07: Generating Return Business</li><li>Module 08: In-Person Customer Service</li><li>Module 09: Giving Customer Service over the Phone</li><li>Module 10: Providing Electronic Customer Service</li><li>Module 11: Recovering Difficult Customers</li><li>Module 12: Understanding When to Escalate</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master complaints handling for diverse customer needs.</li><li>Cultivate trust and rapport for effective communication.</li><li>Employ proactive strategies for complaint prevention and resolution.</li><li>Utilize advanced technology tools for enhanced customer care.</li><li>Demonstrate expertise in patient customer service within medical settings.</li><li>Implement retail customer service techniques for generating return business.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Diploma in Implementing Customer Care Complaint ResolutionCourse, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Implementing Customer Care Complaint Resolution.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Diploma in Implementing Customer Care Complaint Resolution Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Implementing Customer Care Complaint Resolution Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        50 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring customer service professionals seeking specialised training.</li><li>Individuals aiming to enhance their communication and problem-solving skills.</li><li>Medical office staff desiring to excel in patient customer service.</li><li>Retail employees looking to advance their career in customer service.</li><li>Anyone interested in a lucrative career in complaint resolution.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Course. You just need to have an interest in this Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative - £18K to 24K/year.</li><li>Retail Sales Associate - £16K to 20K/year.</li><li>Medical Receptionist - £18K to 22K/year.</li><li>Customer Care Advisor - £18K to 24K/year.</li><li>Customer Service Manager - £24K to 30K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Diploma in Implementing Customer Care Complaint Resolution Course

<div id="learn-press-course-description">

	<p>Our comprehensive program is meticulously crafted to equip you with the essential skills and knowledge required to thrive in your chosen field. Developed by seasoned professionals with years of industry experience, this course is ideal for those seeking to kickstart their careers or enhance their existing skill set.</p>
<p>Featuring an engaging audio-visual presentation and easily digestible modules, our program facilitates a self-paced learning experience. Our dedicated online support team is available on weekdays to provide assistance throughout your journey.</p>
<h3></h3>
<h3>Key Learning Outcomes:</h3>
<ul>
<li>Grasp the fundamentals and their practical applications.</li>
<li>Cultivate the necessary skills for success in your field.</li>
<li>Apply newfound knowledge to real-world scenarios.</li>
<li>Develop effective solutions for relevant topics.</li>
<li>Elevate your employability and career prospects.</li>
</ul>
<p> </p>
<p>Designed to give you a competitive edge in the job market, this course offers lifetime access to materials and the flexibility to learn at your own pace, from the comfort of your home.</p>
<h3></h3>
<h3>Why Choose Us?</h3>
<ul>
<li>Learn at your own pace with 24/7 online access to course materials.</li>
<li>Benefit from full tutor support available Monday through Friday.</li>
<li>Acquire essential skills in the convenience of your home through informative video modules.</li>
<li>Enjoy 24/7 assistance and advice via email and live chat.</li>
<li>Study on your preferred device - computer, tablet, or mobile.</li>
<li>Gain a thorough understanding of the course content.</li>
<li>Improve professional skills and earning potential upon completion.</li>
<li>Access lifetime course materials and expert guidance.</li>
<li>Enjoy the convenience of online learning with flexible schedules.</li>
</ul>
<h3></h3>
<h3>Why Enroll in This Course?</h3>
<p>Our program provides a comprehensive introduction to the subject matter, laying a solid foundation for further study. It empowers students to acquire knowledge and skills applicable to both their professional and personal lives.</p>
<h3></h3>
<h3>Assessment:</h3>
<p>The course incorporates quizzes to evaluate your understanding and retention of the material. These quizzes pinpoint areas for further practice, allowing you to review course materials as needed. Successfully passing the final quiz qualifies you for a certificate of achievement.</p>
<h3></h3>
<h3>Career Path:</h3>
<p>Our course is meticulously designed to equip you for success in your chosen field. Upon completion, you'll have the qualifications to pursue diverse career opportunities across various industries.</p>

</div><div>
				

			<div id="learn-press-course-curriculum">
    <div>
                <div>
            <h2>Course Content</h2>
        </div>
                <div>
            
        </div>
    </div>

    

    <div>
                        <ul>
            
<li id="section-72">
    <div>
        <div>
            <h3>
                Midwifery Level 3 Diploma                            </h3>

            <span>
                <i></i>
                <i></i>
            </span>
        </div>
    </div>

        <div>
        <ul>
            
<li>
    
        <span>Module 1: Introduction to Midwifery and Professional Practice</span>
        <div>
            <div>
                            </div>
                        <span title="Unread"></span>

                    </div>
    
</li>

<li>
    
        <span>Module 2: Human Anatomy and Physiology in Childbearing</span>
        <div>
            <div>
                            </div>
                        <span title="Unread"></span>

                    </div>
    
</li>

<li>
    
        <span>Module 3: Antenatal Care and Assessment</span>
        <div>
            <div>
                            </div>
                        <span title="Unread"></span>

                    </div>
    
</li>

<li>
    
        <span>Module 4: Labour and Birth Care</span>
        <div>
            <div>
                            </div>
                        <span title="Unread"></span>

                    </div>
    
</li>

<li>
    
        <span>Module 5: Postnatal Care and Recovery</span>
        <div>
            <div>
                            </div>
                        <span title="Unread"></span>

                    </div>
    
</li>

<li>
    
        <span>Module 6: Care of the Newborn</span>
        <div>
            <div>
                            </div>
                        <span title="Unread"></span>

                    </div>
    
</li>

<li>
    
        <span>Module 7: Infant Feeding</span>
        <div>
            <div>
                            </div>
                        <span title="Unread"></span>

                    </div>
    
</li>

<li>
    
        <span>Module 8: Emergencies in Midwifery</span>
        <div>
            <div>
                            </div>
                        <span title="Unread"></span>

                    </div>
    
</li>

<li>
    
        <span>Module 9: Women's Health Across the Lifespan</span>
        <div>
            <div>
                            </div>
                        <span title="Unread"></span>

                    </div>
    
</li>

<li>
    
        <span>Module 10: Sociocultural Contexts in Midwifery</span>
        <div>
            <div>
                            </div>
                        <span title="Unread"></span>

                    </div>
    
</li>
        </ul>

                <div>
            
        </div>
            </div>
</li>        </ul>
            </div>
    
    
</div></div>

EduXpress

GNM (General Nursing & Midwifery)

Maternity Support Worker

Midwifery

Nursing & Midwifery

Maternity Care Assistant

Nursing Diploma

Midwifery Level 3 Diploma

Therapy Harley Street

Existential Dialogue 2025: "Meaning" with Dr. Jan Resnick

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Develop a strong foundation in financial management for business success.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn strategies for business development and effective succession planning.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the principles and practices of human resource management.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Gain expertise in strategic analysis and defining product scope.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Enhance skills in planning and forecasting for business operations.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Master the essentials of operations and sales management.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Identify and manage business risks and recovery processes.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">This Business Studies course offers a deep dive into the core aspects of managing and growing a business in today&rsquo;s competitive environment.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">&ldquo;Financial Management&rdquo; begins your journey with the crucial skills needed to manage your organization&rsquo;s financial resources. &ldquo;Business Development and Succession Planning&rdquo; follows, providing the insights necessary to grow a business and ensure its continuity.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">In &ldquo;Human Resource Management,&rdquo; you will explore the strategies for effective staff management and organizational development. &ldquo;Strategic Analysis and Product Scope&rdquo; focuses on analyzing market dynamics and aligning product offerings with business goals.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Financial Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Business Development and Succession Planning</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Human Resource Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Strategic Analysis and Product Scope</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Planning and Forecasting Operations</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Operations Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7: Sales Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: Managing Risk and Recovery</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9: Business and Contract Law (UK)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10: Conflict Management and Business Negotiation</strong></li></ul>

LearnDrive UK

Business Leadership

Accounting & Finance

Business & Management

Embark on a journey to master the multifaceted world of business with our comprehensive Business Studies course. From financial acumen to strategic analysis, and from human resources to contract law, equip yourself with the skills necessary to navigate and lead in the dynamic business landscape.

Business studies

<div>
	<h3><strong>Description:</strong></h3>
<p><span>This CompTIA Healthcare IT Technician - Complete Video Course ensures IT professionals have the knowledge and skills needed to succeed in installing, managing and troubleshooting IT systems in medical and clinical settings. Healthcare IT technicians are essential in maintaining a high quality of care to patients in hospitals nationwide.</span></p>
<p><span>The Healthcare IT Technician certificate is a new credential for IT professionals entering the fast-growing field of Health Information Technology (HIT). It validates a fundamental grasp of healthcare regulatory requirements, healthcare and IT terminology, computer hardware &amp; software, network topologies, and how to best apply these skills and knowledge in a modern medical practice. The Healthcare IT Technician certification exam also covers HIPPA compliance issues, code of conduct policies and best practices for storing, securing and backing up mission-critical data. Earning your CompTIA Healthcare IT Technician certificate is a distinctive step toward a career in healthcare information technology. And this course will help you to get it.</span></p>
<h3><strong>Assessment &amp; Certification</strong></h3>
<p>To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee.</p>
<ul>
<li>Hardcopy Certificate by post - £19</li>
<li>Soft copy PDF via email - £10</li>
</ul>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> CompTIA Healthcare IT Technician - Complete Video Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Healthcare IT Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Core Concepts in Healthcare IT</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>EMR EHR Issues</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Regulations, Standards, and Stakeholders</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>HIPAA Controls and Compliance</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Medical Environment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Healthcare Organizations</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medical Terminology, Equipment, and Software</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medical Coding and Billing</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medical Computer Interfaces</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Using IT in the Medical Workplace</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Roles and Responsibilities</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Communication and Ethics Issues</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Legal Best Practices, Requirements, and Documentation</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Medical Document Imaging</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sanitation Management</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Healthcare IT Technical Components</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Computing Essentials</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Networking</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Servers and Software</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hardware Support</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Providing Medical IT Support</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Set Up a Workstation</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Troubleshoot Basic IT Issues</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Troubleshoot Medical IT Issues</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Implementation of an EMR EHR System</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Change Control</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Security</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Physical and Logical Security</td>
					<td> </td>
					<td><span><i></i> 00:36:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Implement Security Best Practices and Threat Mitigation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Remote Access</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Wireless Security</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Perform Backups and Disaster Recovery</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- CompTIA Healthcare IT Technician - Complete Video Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- CompTIA Healthcare IT Technician - Complete Video Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Healthcare Assistant

CompTIA Network+

IT Certifications

Healthcare IT

CompTIA A+

CompTIA Security+

CompTIA Healthcare IT Technician - Complete Video Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get ready for an exceptional online learning experience with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Money, Banking, Monetary Policy, TAX, Accounting, Economics, Finance, Investment &amp; AML </strong>bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Money, Banking, Monetary Policy, TAX, Accounting, Economics, Finance, Investment &amp; AML is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you&#39;re looking to break into a new field or deepen your existing knowledge, the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Money &amp; Banking </strong>package has something for everyone.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As part of the Money, Banking, Monetary Policy, TAX, Accounting, Economics, Finance, Investment &amp; AML package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Money &amp; Banking bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Bundle Comprises the Following CPD Accredited Courses:</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Central Banking Monetary Policy</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Digital Banking</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bank Teller</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Raise Money and Valuation for Business</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Banking and Finance Accounting Statements Financial Analysis</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">UK Tax Accounting</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to VAT</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Applied Economics</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anti Money Laundering &amp; Countering of Terrorist Financing</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to Accounting</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Capital Budgeting &amp; Investment Decision Rules</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Debt Management - Online Course</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hacked Credit and Debit Card Recovery Course </strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Finance Principles</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Financial Reporting</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Development Plan Fundamentals<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CV Writing and Job Searching<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn to Level Up Your Leadership<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Networking Skills for Personal Success<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ace Your Presentations: Public Speaking Masterclass</strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain comprehensive insights into multiple fields.</li><li fr-original-style="" style="box-sizing: border-box;">Foster critical thinking and problem-solving skills across various disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Understand industry trends and best practices through the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Money &amp; Banking</strong> Bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Develop practical skills applicable to real-world situations.</li><li fr-original-style="" style="box-sizing: border-box;">Enhance personal and professional growth with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Money &amp; Banking Bundle.</strong></li><li fr-original-style="" style="box-sizing: border-box;">Build a strong knowledge base in your chosen course via <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Money &amp; Banking Bundle</strong>.</li><li fr-original-style="" style="box-sizing: border-box;">Benefit from the flexibility and convenience of online learning.</li><li fr-original-style="" style="box-sizing: border-box;">With the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Money &amp; Banking</strong> package, validate your learning with a CPD certificate.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embrace the future of learning with the Money, Banking, Monetary Policy, TAX, Accounting, Economics, Finance, Investment &amp; AML, a rich anthology of 15 diverse courses. Each course in the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Money &amp; Banking</strong> bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisMoney, Banking, Monetary Policy, TAX, Accounting, Economics, Finance, Investment &amp; AML bundle will take you on a unique and enriching educational journey.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Money, Banking, Monetary Policy, TAX, Accounting, Economics, Finance, Investment &amp; AML bundle offers you the flexibility and convenience to learn at your own pace. Make the Money &amp; Banking package your trusted companion in your lifelong learning journey.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        200 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Money, Banking, Monetary Policy, TAX, Accounting, Economics, Finance, Investment &amp; AML</strong> bundle is perfect for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lifelong learners looking to expand their knowledge and skills.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to enhance their career with CPD certification.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals wanting to explore new fields and disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who values flexible, self-paced learning from the comfort of home.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unleash your potential with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Money, Banking, Monetary Policy, TAX, Accounting, Economics, Finance, Investment &amp; AML </strong>bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Money &amp; Banking bundle package.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You will get a complimentary Hard Copy Certificate.</strong></p></div>

                        </div>

NextGen Learning

Learning & Development

Online Course Marketing

Finance Cert & Exam Prep

Banking & Finance

Corporate Learning & Development

Continuous Professional Development (CPD)

Money, Banking, Monetary Policy, TAX, Accounting, Economics, Finance, Investment & AML - 20 Courses Bundle

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is designed for technical professionals who require the skills to administer IBMÂ© MQ queue managers on distributed operating systems, in the Cloud, or on the IBMÂ© MQ Appliance.</p>Overview<p>After completing this course, you should be able to:Describe the IBMÂ© MQ deployment optionsPlan for the implementation of IBMÂ© MQ on-premises or in the CloudUse IBMÂ© MQ commands and the IBMÂ© MQ Explorer to create and manage queue managers, queues, and channelsUse the IBMÂ© MQ sample programs and utilities to test the IBMÂ© MQ networkEnable a queue manager to exchange messages with another queue managerConfigure client connections to a queue managerUse a trigger message and a trigger monitor to start an application to process messagesImplement basic queue manager restart and recovery proceduresUse IBMÂ© MQ troubleshooting tools to identify the cause of a problem in the IBMÂ© MQ networkPlan for and implement basic IBMÂ© MQ security featuresUse accounting and statistics messages to monitor the activities of an IBMÂ© MQ systemDefine and administer a simple queue manager cluster</p><p>This course provides technical professionals with the skills that are needed to administer IBMÂ© MQ queue managers on distributed operating systems and in the Cloud. In addition to the instructor-led lectures, you participate in hands-on lab exercises that are designed to reinforce lecture content. The lab exercises use IBMÂ© MQ V9.0, giving you practical experience with tasks such as handling queue recovery, implementing security, and problem determination.<br />Note: This course does not cover any of the features of MQ for z/OS or MQ for IBMÂ© i.</p></div><div id="course-pills-2"><h4>Course introduction</h4><h4>IBMÂ© MQ review</h4><h4>IBMÂ© MQ installation and deployment options</h4><h4>Creating a queue manager and queues</h4><h4>Exercise: Using commands to create a queue manager and queues</h4><h4>Introduction to IBMÂ© MQ Explorer</h4><h4>Exercise: Using IBMÂ© MQ Explorer to create queue managers and queues</h4><h4>Testing the IBMÂ© MQ implementation</h4><h4>Exercise: Using IBMÂ© MQ sample programs to test the configuration</h4><h4>Implementing distributed queuing</h4><h4>Exercise: Connecting queue managers</h4><h4>IBMÂ© MQ clients</h4><h4>Exercise: Connecting an IBMÂ© MQ client</h4><h4>Implementing trigger messages and monitors</h4><h4>Exercise: Implementing a trigger monitor</h4><h4>Diagnosing problems</h4><h4>Exercise: Running an IBMÂ© MQ trace</h4><h4>Implementing basic security in IBMÂ© MQ</h4><h4>Exercise: Controlling access to IBMÂ© MQ</h4><h4>Backing up and restoring IBMÂ© MQ messages and object definitions</h4><h4>Exercise: Using a media image to restore a queue</h4><h4>Exercise: Backing up and restoring IBMÂ© MQ object definitions</h4><h4>Introduction to queue manager clusters</h4><h4>Exercise: Implementing a basic cluster</h4><h4>Monitoring and configuring IBMÂ© MQ for performance</h4><h4>Exercise: Monitoring IBMÂ© MQ for performance</h4><h4>Course summary</h4></div>

Nexus Human

Project Management Qualification (PMQ)

Microsoft Virtual Academy (MVA)

Certified Manager of Quality

PQMS

IBM MQ

WM153 IBM MQ V9 System Administration (using Windows for labs)

<p><strong>Basic First Aid Coordinator &amp; CPR Training | CPD Certified | Free Certificate |<br /></strong></p><p>Knowing the basics of first aid and CRP is an essential skill to have, whether you're in a workplace environment or at home. It could be a case of saving someone's life, so it's never too late to train.</p><p>This First Aid Coordinator &amp; CPR Training course is designed to introduce you to the fundamentals and advanced aspects of basic first aid, from how to act in potentially life-threatening situations, to conducting a head-to-toe check on someone who has sustained an injury.</p><p>__________________________________________________________</p><p><strong>Key Features</strong></p><ul><li>CPD Certification Service Approved First Aid Coordinator &amp; CPR Training</li><li>Instant FREE PDF certificate and hard copy</li><li>Fully online, interactive First Aid Coordinator &amp; CPR Training course with audio voiceover</li><li>Developed by professionals</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>First Aid Coordinator &amp; CPR Training</strong></p><p>This First Aid Coordinator &amp; CPR Training course applies to everyone and includes expert audiovisual tutorials, easy-to-follow modules and practical advice for low-risk work settings such as offices, restaurants and shops. Key topics include first aid boxes, the recovery position, <strong>administering CPR and treating secondary illnesses</strong><strong>such as asthma and allergies</strong>.</p><p><strong>__________________________________________________________</strong></p><p><strong>First Aid Coordinator &amp; CPR Training Course Curriculum</strong></p><ul><li>Module 01: Basic First Aid Techniques</li><li>Module 02: Incident Management at Work</li><li>Module 03: Primary Survey</li><li>Module 04: Secondary Survey</li><li>Module 05: Paediatric First Aid for Common Illnesses, Injuries and Incidents</li><li>Module 06: First Aid for Acute Medical Conditions</li><li>Module 07: Loss of Responsiveness and CPR</li><li>Module 08: Medical Emergency</li><li>Module 09: Things to Keep in Mind</li></ul><p><strong>CPR Course Curriculum</strong></p><ul><li>Introduction to CPR</li><li>Procedure for CPR</li></ul><p><strong>__________________________________________________________</strong></p><p><strong>Accreditation</strong></p><p>This First Aid Coordinator &amp; CPR Training course is CPD Certification Service Accredited.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning<br />Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your First Aid Coordinator &amp; CPR Training course, you will immediately be sent 2 digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p><strong>Assessment</strong></p><p>At the end of the First Aid &amp; CPR course, there will be an online assessment, which you will need to pass to complete the course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        8 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Office Workers</li><li>Casual Workers</li><li>Workers in warehouses or factories</li><li>Childminders</li><li>Nursery and pre-school workers</li><li>Leisure facility staff</li><li>Teachers</li><li>Sports Coach</li><li>PE Teacher</li><li>Athlete</li><li>Personal Trainer</li><li>Gym staff</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>First Aid Trainer</li><li>Health and Safety Advisor</li><li>Health Care Assistants</li><li>Safety Advisor</li><li>School Nurse</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

First Aid Coordinator & CPR Training Course

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Cisco Certified Network Associate (CCNA)

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam.</p>Overview<p>In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices.</p><p>CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.<br /><br />The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.  <br /><br /> The Official CompTIAÂ© Network+Â© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.</p>Prerequisites<p></p><ul><li>CompTIA A+ Certification (Exams 220-1001 and 220-1002)</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Explaining the OSI and TCP/IP Models</h3> <ul> <li>Topic A: Explain OSI Model Layers</li> <li> Topic B: Explain the TCP/IP Suite</li> </ul> <h3>2 - Explaining Properties of Network Traffic</h3> <ul> <li>Topic A: Explain Media Types and Access Methods</li> <li> Topic B: Deploy Ethernet Standards</li> <li> Topic C: Configure and Monitor Network Interfaces</li> </ul> <h3>3 - Installing and Configuring Switched Networks</h3> <ul> <li>Topic A: Install and Configure Hubs and Bridges</li> <li> Topic B: Install and Configure Switches</li> <li> Topic C: Compare and Contrast Network Topologies</li> <li> Topic D: Compare and Contrast Network Types</li> </ul> <h3>4 - Configuring IP Networks</h3> <ul> <li>Topic A: Configure IPv4 Addressing Components</li> <li> Topic B: Test IP Interfaces with Command Line Tools</li> <li> Topic C: Configure IPv4 Subnets</li> <li> Topic D: Configure Private and Public IPv4 Addressing Schemes</li> <li> Topic E: Configure IPv6 Addressing Components</li> <li> Topic F: Configure DHCP Services</li> </ul> <h3>5 - Installing and Configuring Routed Networks</h3> <ul> <li>Topic A: Explain Characteristics of Routing</li> <li> Topic B: Install and Configure Routers</li> </ul> <h3>6 - Configuring and Monitoring Ports and Protocols</h3> <ul> <li>Topic A: Explain the Uses of Ports and Protocols</li> <li> Topic B: Use Port Scanners and Protocol Analyzers</li> <li> Topic C: Explain the Use of Name Resolution Services</li> <li> Topic D: Configure DNS and IPAM Services</li> </ul> <h3>7 - Explaining Network Application and Storage Services</h3> <ul> <li>Topic A: Explain the Uses of Network Applications</li> <li> Topic B: Explain the Uses of Voice Services and Advanced Networking Devices</li> <li> Topic C: Explain the Uses of Virtualization and Network Storage Services</li> <li> Topic D: Summarize the Concepts of Cloud Services</li> </ul> <h3>8 - Monitoring and Troubleshooting Networks</h3> <ul> <li>Topic A: Monitor Network Interfaces and Logs</li> <li>Topic B: Explain Network Troubleshooting Methodology</li> <li>Topic C: Troubleshoot Common Network Services Issues</li> </ul> <h3>9 - Explaining Networking Attacks and Mitigations</h3> <ul> <li>Topic A: Summarize Common Networking Attacks</li> <li>Topic B: Explain the Characteristics of VLANs</li> <li>Topic C: Explain the Characteristics of NAT and Port Forwarding</li> </ul> <h3>10 - Installing and Configuring Security Devices</h3> <ul> <li>Topic A: Install and Configure Firewalls and Proxies</li> <li>Topic B: Explain the Uses of IDS/IPS and UTM</li> </ul> <h3>11 - Explaining Authentication and Access Controls</h3> <ul> <li>Topic A: Explain Authentication Controls and Attacks</li> <li>Topic B: Explain the Uses of Authentication Protocols and Directory Services</li> <li>Topic C: Explain the Uses of Port Security and NAC</li> <li>Topic D: Implement Network Device Hardening</li> <li>Topic E: Explain Patch Management and Vulnerability Scanning Processes</li> </ul> <h3>12 - Deploying and Troubleshooting Cabling Solutions</h3> <ul> <li>Topic A: Deploy Structured Cabling Systems</li> <li>Topic B: Deploy Twisted Pair Cabling Solutions</li> <li>Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions</li> <li>Topic D: Deploy Fiber Optic Cabling Solutions</li> </ul> <h3>13 - Implementing and Troubleshooting Wireless Technologies</h3> <ul> <li>Topic A: Install and Configure Wireless Technologies</li> <li>Topic B: Troubleshoot Wireless Performance Issues</li> <li>Topic C: Secure and Troubleshoot Wireless Connectivity</li> </ul> <h3>14 - Comparing and Contrasting WAN Technologies</h3> <ul> <li>Topic A: Compare and Contrast WAN Core Service Types</li> <li>Topic B: Compare and Contrast WAN Subscriber Service Types</li> <li>Topic C: Compare and Contrast WAN Framing Service Types</li> <li>Topic D: Compae and Contrast Wireless and IoT WAN Technologies</li> </ul> <h3>15 - Using Remote Access Methods</h3> <ul> <li>Topic A: Use Remote Access VPNs</li> <li>Topic B: Use Remote Access Management Methods</li> </ul> <h3>16 - Identifying Site Policies and Best Practices</h3> <ul> <li>Topic A: Manage Networks with Documentation and Diagrams</li> <li>Topic B: Summarize the Purposes of Physical Security Devices</li> <li>Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts</li> <li>Topic D: Identify Policies and Best Practices</li> </ul></div>

IT Networking Fundamentals

Computer Networking

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate.</p><p></p><p></p><p>This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.</p><p></p>Prerequisites<p>Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations.</p></div><div id="course-pills-2"><h3>1 - Configure Microsoft Entra ID</h3> <ul> <li>Describe Microsoft Entra ID benefits and features</li> <li>Describe Microsoft Entra concepts</li> <li>Compare Active Directory Domain Services to Microsoft Entra ID</li> <li>Select Microsoft Entra editions</li> <li>Implement Microsoft Entra join</li> <li>Implement Microsoft Entra self-service password reset</li> </ul> <h3>2 - Configure user and group accounts</h3> <ul> <li>Create user accounts</li> <li>Manage user accounts</li> <li>Create bulk user accounts</li> <li>Create group accounts</li> <li>Create administrative units</li> </ul> <h3>3 - Configure subscriptions</h3> <ul> <li>Identify Azure regions</li> <li>Implement Azure subscriptions</li> <li>Obtain an Azure subscription</li> <li>Identify Azure subscription usage</li> <li>Implement Microsoft Cost Management</li> <li>Apply resource tagging</li> <li>Apply cost savings</li> </ul> <h3>4 - Configure Azure Policy</h3> <ul> <li>Create management groups</li> <li>Implement Azure policies</li> <li>Create Azure policies</li> <li>Create policy definitions</li> <li>Create an initiative definition</li> <li>Scope the initiative definition</li> <li>Determine compliance</li> </ul> <h3>5 - Configure role-based access control</h3> <ul> <li>Implement role-based access control</li> <li>Create a role definition</li> <li>Create a role assignment</li> <li>Compare Azure roles to Microsoft Entra roles</li> <li>Apply role-based access control</li> <li>Review fundamental Azure RBAC roles</li> </ul> <h3>6 - Configure Azure resources with tools</h3> <ul> <li>Use the Azure portal</li> <li>Use Azure Cloud Shell</li> <li>Use Azure PowerShell</li> <li>Use Azure CLI</li> </ul> <h3>7 - Use Azure Resource Manager</h3> <ul> <li>Review Azure Resource Manager benefits</li> <li>Review Azure resource terminology</li> <li>Create resource groups</li> <li>Create Azure Resource Manager locks</li> <li>Reorganize Azure resources</li> <li>Remove resources and resource groups</li> <li>Determine resource limits</li> </ul> <h3>8 - Configure resources with Azure Resource Manager templates</h3> <ul> <li>Review Azure Resource Manager template advantages</li> <li>Explore the Azure Resource Manager template schema</li> <li>Explore the Azure Resource Manager template parameters</li> <li>Consider Bicep templates</li> <li>Review QuickStart templates</li> </ul> <h3>9 - Configure virtual networks</h3> <ul> <li>Plan virtual networks</li> <li>Create subnets</li> <li>Create virtual networks</li> <li>Plan IP addressing</li> <li>Create public IP addressing</li> <li>Associate public IP addresses</li> <li>Allocate or assign private IP addresses</li> </ul> <h3>10 - Configure network security groups</h3> <ul> <li>Implement network security groups</li> <li>Determine network security group rules</li> <li>Determine network security group effective rules</li> <li>Create network security group rules</li> <li>Implement application security groups</li> </ul> <h3>11 - Configure Azure DNS</h3> <ul> <li>Identify domains and custom domains</li> <li>Verify custom domain names</li> <li>Create Azure DNS zones</li> <li>Delegate DNS domains</li> <li>Add DNS record sets</li> <li>Plan for Azure Private DNS zones</li> <li>Review Azure Private DNS zone scenarios</li> </ul> <h3>12 - Configure Azure Virtual Network peering</h3> <ul> <li>Determine Azure Virtual Network peering uses</li> <li>Determine gateway transit and connectivity</li> <li>Create virtual network peering</li> <li>Extend peering with user-defined routes and service chaining</li> </ul> <h3>13 - Configure network routing and endpoints</h3> <ul> <li>Review system routes</li> <li>Identify user-defined routes</li> <li>Determine service endpoint uses</li> <li>Determine service endpoint services</li> <li>Identify private link uses</li> </ul> <h3>14 - Configure Azure Load Balancer</h3> <ul> <li>Determine Azure Load Balancer uses</li> <li>Implement a public load balancer</li> <li>Implement an internal load balancer</li> <li>Determine load balancer SKUs</li> <li>Create back-end pools</li> <li>Create health probes</li> <li>Create load balancer rules</li> </ul> <h3>15 - Configure Azure Application Gateway</h3> <ul> <li>Implement Azure Application Gateway</li> <li>Determine Azure Application Gateway routing</li> <li>Configure Azure Application Gateway components</li> </ul> <h3>16 - Configure storage accounts</h3> <ul> <li>Implement Azure Storage</li> <li>Explore Azure Storage services</li> <li>Determine storage account types</li> <li>Determine replication strategies</li> <li>Access storage</li> <li>Secure storage endpoints</li> </ul> <h3>17 - Configure Azure Blob Storage</h3> <ul> <li>Implement Azure Blob Storage</li> <li>Create blob containers</li> <li>Assign blob access tiers</li> <li>Add blob lifecycle management rules</li> <li>Determine blob object replication</li> <li>Upload blobs</li> <li>Determine Blob Storage pricing</li> </ul> <h3>18 - Configure Azure Storage security</h3> <ul> <li>Review Azure Storage security strategies</li> <li>Create shared access signatures</li> <li>Identify URI and SAS parameters</li> <li>Determine Azure Storage encryption</li> <li>Create customer-managed keys</li> <li>Apply Azure Storage security best practices</li> </ul> <h3>19 - Configure Azure Files and Azure File Sync</h3> <ul> <li>Compare storage for file shares and blob data</li> <li>Manage Azure file shares</li> <li>Create file share snapshots</li> <li>Implement Azure File Sync</li> <li>Identify Azure File Sync components</li> <li>Deploy Azure File Sync</li> </ul> <h3>20 - Configure Azure Storage with tools</h3> <ul> <li>Use Azure Storage Explorer</li> <li>Use the Azure Import/Export service</li> <li>Use the WAImportExport tool</li> <li>Use the AzCopy tool</li> </ul> <h3>21 - Configure virtual machines</h3> <ul> <li>Review cloud services responsibilities</li> <li>Plan virtual machines</li> <li>Determine virtual machine sizing</li> <li>Determine virtual machine storage</li> <li>Create virtual machines in the Azure portal</li> <li>Connect to virtual machines</li> </ul> <h3>22 - Configure virtual machine availability</h3> <ul> <li>Plan for maintenance and downtime</li> <li>Create availability sets</li> <li>Review update domains and fault domains</li> <li>Review availability zones</li> <li>Compare vertical and horizontal scaling</li> <li>Implement Azure Virtual Machine Scale Sets</li> <li>Create Virtual Machine Scale Sets</li> <li>Implement autoscale</li> <li>Configure autoscale</li> </ul> <h3>23 - Configure Azure App Service plans</h3> <ul> <li>Implement Azure App Service plans</li> <li>Determine Azure App Service plan pricing</li> <li>Scale up and scale out Azure App Service</li> <li>Configure Azure App Service autoscale</li> </ul> <h3>24 - Configure Azure App Service</h3> <ul> <li>Implement Azure App Service</li> <li>Create an app with App Service</li> <li>Explore continuous integration and deployment</li> <li>Create deployment slots</li> <li>Add deployment slots</li> <li>Secure your App Service app</li> <li>Create custom domain names</li> <li>Back up and restore your App Service app</li> <li>Use Azure Application Insights</li> </ul> <h3>25 - Configure Azure Container Instances</h3> <ul> <li>Compare containers to virtual machines</li> <li>Review Azure Container Instances</li> <li>Implement container groups</li> <li>Review the Docker platform</li> </ul> <h3>26 - Configure file and folder backups</h3> <ul> <li>Describe Azure Backup benefits</li> <li>Implement Backup Center for Azure Backup</li> <li>Configure Azure Recovery Services vault backup options</li> <li>Use the Microsoft Azure Recovery Services (MARS) agent</li> <li>Configure on-premises file and folder backups</li> </ul> <h3>27 - Configure virtual machine backups</h3> <ul> <li>Explore options to protect virtual machine data</li> <li>Create virtual machine snapshots in Azure Backup</li> <li>Set up Azure Recovery Services vault backup options</li> <li>Back up your virtual machines</li> <li>Restore your virtual machines</li> <li>Implement System Center DPM and Azure Backup Server</li> <li>Compare the MARS agent and Azure Backup Server</li> <li>Implement soft delete for your virtual machines</li> <li>Implement Azure Site Recovery</li> </ul> <h3>28 - Configure Azure Monitor</h3> <ul> <li>Describe Azure Monitor key capabilities</li> <li>Describe Azure Monitor components</li> <li>Define metrics and logs</li> <li>Identify monitoring data and tiers</li> <li>Describe activity log events</li> <li>Query the activity log</li> </ul> <h3>29 - Configure Azure alerts</h3> <ul> <li>Describe Azure Monitor alerts</li> <li>Manage Azure Monitor alerts</li> <li>Create alert rules</li> <li>Create action groups</li> </ul> <h3>30 - Configure Log Analytics</h3> <ul> <li>Determine Log Analytics uses</li> <li>Create a Log Analytics workspace</li> <li>Create Kusto (KQL) queries</li> <li>Structure Log Analytics queries</li> </ul> <h3>31 - Configure Network Watcher</h3> <ul> <li>Describe Azure Network Watcher features</li> <li>Review IP flow verify diagnostics</li> <li>Review next hop diagnostics</li> <li>Visualize the network topology</li> </ul></div>

Microsoft Azure

Microsoft AZ-700

AZ-104T00 Microsoft Azure Administrator

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators who already implement and manage on-premises core technologies want to secure and protect their environments, migrate virtual and physical workloads to Azure Iaas, enable a highly available, fully redundant environment, and perform monitoring and troubleshooting.</p><p></p><p></p><p>This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.</p><p></p>Prerequisites<p>An understanding of the following concepts as related to Windows Server technologies:  </p><li>High availability and disaster recovery</li>  <li>Automation</li>  <li>Monitoring</li>  <li>Troubleshooting</li><p></p></div><div id="course-pills-2"><h3>1 - Secure Windows Server user accounts</h3> <ul> <li>Configure user account rights</li> <li>Protect user accounts with the Protected Users group</li> <li>Describe Windows Defender Credential Guard</li> <li>Block NTLM authentication</li> <li>Locate problematic accounts</li> </ul> <h3>2 - Hardening Windows Server</h3> <ul> <li>Describe Local Password Administrator Solution</li> <li>Configure Privileged Access Workstations</li> <li>Secure domain controllers</li> <li>Analyze security configuration with Security Compliance Toolkit</li> <li>Secure SMB traffic</li> </ul> <h3>3 - Windows Server update management</h3> <ul> <li>Explore Windows Update</li> <li>Outline Windows Server Update Services server deployment options</li> <li>Define Windows Server Update Services update management process</li> <li>Describe the process of Update Management</li> </ul> <h3>4 - Secure Windows Server DNS</h3> <ul> <li>Implement split-horizon DNS</li> <li>Create DNS policies</li> <li>Implement DNS policies</li> <li>Secure Windows Server DNS</li> <li>Implement DNSSEC</li> </ul> <h3>5 - Implement Windows Server IaaS VM network security</h3> <ul> <li>Implement network security groups and Windows IaaS VMs</li> <li>Implement adaptive network hardening</li> <li>Implement Azure Firewall and Windows IaaS VMs</li> <li>Implement Windows firewall with Windows Server IaaS VMs</li> <li>Choose the appropriate filtering solution</li> <li>Deploy and configure Azure firewall using the Azure portal</li> <li>Capture network traffic with network watcher</li> <li>Log network traffic to and from a VM using the Azure portal</li> </ul> <h3>6 - Audit the security of Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure Security Center</li> <li>Enable Azure Security Center in hybrid environments</li> <li>Implement and assess security policies</li> <li>Protect your resources with Azure Security Center</li> <li>Implement Azure Sentinel</li> </ul> <h3>7 - Manage Azure updates</h3> <ul> <li>Describe update management</li> <li>Enable update management</li> <li>Deploy updates</li> <li>View update assessments</li> <li>Manage updates for your Azure Virtual Machines</li> </ul> <h3>8 - Create and implement application allowlists with adaptive application control</h3> <ul> <li>Describe adaptive application control</li> <li>Implement adaptive application control policies</li> </ul> <h3>9 - Configure BitLocker disk encryption for Windows IaaS Virtual Machines</h3> <ul> <li>Describe Azure Disk Encryption and server-side encryption</li> <li>Configure Key Vault for Azure Disk Encryption</li> <li>Encrypt Azure IaaS Virtual Machine hard disks</li> <li>Back up and recover data from encrypted disks</li> <li>Create and encrypt a Windows Virtual Machine</li> </ul> <h3>10 - Implement change tracking and file integrity monitoring for Windows IaaS VMs</h3> <ul> <li>Implement Change Tracking and Inventory</li> <li>Manage Change Tracking and Inventory</li> <li>Manage tracked files</li> <li>Implement File Integrity Monitoring</li> <li>Select and monitor entities</li> <li>Use File Integrity Monitoring</li> </ul> <h3>11 - Introduction to Cluster Shared Volumes</h3> <ul> <li>Determine the functionality of Cluster Shared Volumes</li> <li>Explore the architecture and components of Cluster Shared Volumes</li> <li>Implement Cluster Shared Volumes</li> </ul> <h3>12 - Implement Windows Server failover clustering</h3> <ul> <li>Define Windows Server failover clustering</li> <li>Plan Windows Server failover clustering</li> <li>Implement Windows Server failover clustering</li> <li>Manage Windows Server failover clustering</li> <li>Implement stretch clusters</li> <li>Define cluster sets</li> </ul> <h3>13 - Implement high availability of Windows Server VMs</h3> <ul> <li>Select high-availability options for Hyper-V</li> <li>Consider network load balancing for Hyper-V VMs</li> <li>Implement Hyper-V VM live migration</li> <li>Implement Hyper-V VMs storage migration</li> </ul> <h3>14 - Implement Windows Server File Server high availability</h3> <ul> <li>Explore the Windows Server File Server high-availability options</li> <li>Define Cluster Shared Volumes</li> <li>Implement Scale-Out File Server</li> <li>Implement Storage Replica</li> </ul> <h3>15 - Implement scale and high availability with Windows Server VM</h3> <ul> <li>Describe virtual machine scale sets</li> <li>Implement scaling</li> <li>Implement load-balancing VMs</li> <li>Create a virtual machine scale set in the Azure portal</li> <li>Describe Azure Site Recovery</li> <li>Implement Azure Site Recovery</li> </ul> <h3>16 - Implement Hyper-V Replica</h3> <ul> <li>Define Hyper-V Replica</li> <li>Plan for Hyper-V Replica</li> <li>Configure and implement Hyper-V Replica</li> <li>Define extended replication</li> <li>Define Azure Site Recovery</li> <li>Implement Site Recovery from on-premises site to Azure</li> <li>Implement Site Recovery from on-premises site to on-premises site</li> </ul> <h3>17 - Protect your on-premises infrastructure from disasters with Azure Site Recovery</h3> <ul> <li>Azure Site Recovery overview</li> <li>Workloads supported for protection with Azure Site Recovery</li> <li>Run a disaster recovery drill</li> <li>Failover and failback</li> </ul> <h3>18 - Implement hybrid backup and recovery with Windows Server IaaS</h3> <ul> <li>Describe Azure Backup</li> <li>Implement recovery vaults</li> <li>Implement Azure Backup policies</li> <li>Recover Windows IaaS Virtual Machines</li> <li>Perform file and folder recovery</li> <li>Perform backup and restore of on-premises workloads</li> <li>Manage Azure Virtual Machine backups with Azure Backup service</li> </ul> <h3>19 - Protect your Azure infrastructure with Azure Site Recovery</h3> <ul> <li>What is Azure Site Recovery</li> <li>Prepare for disaster recovery with Azure Site Recovery</li> <li>Run a disaster recovery drill</li> <li>Failover and failback using Azure Site Recovery</li> </ul> <h3>20 - Protect your virtual machines by using Azure Backup</h3> <ul> <li>Azure Backup features and scenarios</li> <li>Back up an Azure virtual machine by using Azure Backup</li> <li>Restore virtual machine data</li> </ul> <h3>21 - Active Directory Domain Services migration</h3> <ul> <li>Examine upgrade vs. migration</li> <li>Upgrade a previous version of Active Directory Domain Services to Windows Server 2022</li> <li>Migrate to Active Directory Domain Services in Windows Server 2022 from a previous version</li> <li>Explore the Active Directory Migration Tool</li> </ul> <h3>22 - Migrate file server workloads using Storage Migration Service</h3> <ul> <li>Storage Migration Service overview and usage scenarios</li> <li>Storage migration requirements</li> <li>Migrate a server with Storage migration</li> <li>Evaluate storage migration considerations</li> </ul> <h3>23 - Migrate Windows Server roles</h3> <ul> <li>Describe the Windows Server Migration Tools</li> <li>Install the Migration Tools</li> <li>Migrate roles using the Migration Tools</li> </ul> <h3>24 - Migrate on-premises Windows Server instances to Azure IaaS virtual machines</h3> <ul> <li>Plan your migration</li> <li>Describe Azure Migrate</li> <li>Perform server assessment</li> <li>Assess physical servers with Azure Migrate</li> <li>Migrate Windows Server workloads by using Azure Migrate</li> </ul> <h3>25 - Upgrade and migrate Windows Server IaaS virtual machines</h3> <ul> <li>Describe Azure Migrate</li> <li>Migrate Windows Server workloads by using Azure Migrate</li> <li>Describe storage migration</li> <li>Migrate file servers by using Storage Migration Service</li> </ul> <h3>26 - Containerize and migrate ASP.NET applications to Azure App Service</h3> <ul> <li>Azure Migrate App Containerization overview</li> </ul> <h3>27 - Monitor Windows Server performance</h3> <ul> <li>Use Performance Monitor to identify performance problems</li> <li>Use Resource Monitor to review current resource usage</li> <li>Review reliability with Reliability Monitor</li> <li>Implement a performance monitoring methodology</li> <li>Use Data Collector Sets to analyze server performance</li> <li>Monitor network infrastructure services</li> <li>Monitor virtual machines running Windows Server</li> <li>Monitor performance with Windows Admin Center</li> <li>Use System Insights to help predict future capacity issues</li> <li>Optimize the performance of Windows Server</li> </ul> <h3>28 - Manage and monitor Windows Server event logs</h3> <ul> <li>Describe Windows Server event logs</li> <li>Use Windows Admin Center to review logs</li> <li>Use Server Manager to review logs</li> <li>Use custom views</li> <li>Implement event log subscriptions</li> </ul> <h3>29 - Implement Windows Server auditing and diagnostics</h3> <ul> <li>Describe basic auditing categories</li> <li>Describe advanced categories</li> <li>Log user access</li> <li>Enable setup and boot event collection</li> </ul> <h3>30 - Troubleshoot Active Directory</h3> <ul> <li>Recover objects from the AD recycle bin</li> <li>Recover the AD DS database</li> <li>Recover SYSVOL</li> <li>Troubleshoot AD DS replication</li> <li>Troubleshoot hybrid authentication issues</li> </ul> <h3>31 - Monitor Windows Server IaaS Virtual Machines and hybrid instances</h3> <ul> <li>Enable Azure Monitor for Virtual Machines</li> <li>Monitor an Azure Virtual Machine with Azure Monitor</li> <li>Enable Azure Monitor in hybrid scenarios</li> <li>Collect data from a Windows computer in a hybrid environment</li> <li>Integrate Azure Monitor with Microsoft Operations Manager</li> </ul> <h3>32 - Monitor your Azure virtual machines with Azure Monitor</h3> <ul> <li>Monitoring for Azure VMs</li> <li>Monitor VM host data</li> <li>Use Metrics Explorer to view detailed host metrics</li> <li>Collect client performance counters by using VM insights</li> <li>Collect VM client event logs</li> </ul> <h3>33 - Troubleshoot on-premises and hybrid networking</h3> <ul> <li>Diagnose DHCP proble</li></ul></div>

Microsoft Certified Solutions Associate (MCSA)

AZ-801T00 Configuring Windows Server Hybrid Advanced Services

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to:<br />Early-career IT professionals, IT managers, career changers, and career advancers<br />Students and recent graduates</p>Overview<p>After completing this course, you will understand:<br />Key concepts in cybersecurity, including information security and network security<br />Information security threats, vulnerabilities, and attacks<br />The different types of malware<br />Identification, authentication, and authorization<br />Network security controls<br />Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability<br />assessment, ethical hacking, penetration testing, configuration and asset management)<br />Application security design and testing techniques<br />Fundamentals of virtualization, cloud computing, and cloud security<br />Wireless network fundamentals, wireless encryption, and related security measures<br />Fundamentals of mobile, IoT, and OT devices and related security measures<br />Cryptography and public-key infrastructure<br />Data security controls, data backup and retention methods, and data loss prevention techniques<br />Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic<br />The incident handling and response process<br />Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation<br />Concepts in business continuity and disaster recovery<br />Risk management concepts, phases, and frameworks</p><p>EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to  apply their knowledge and move into the skill development phase in the class itself. Upon completing  the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles  and techniques as well as hands-on exposure to the tasks required in real-world jobs. <br /></p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Information Security Threats and Vulnerabilities </li><li>Information Security Attacks</li><li>Network Security Fundamentals</li><li>Identification, Authentication, and Authorization</li><li>Network Security Controls: Administrative Controls</li><li>Network Security Controls: Physical Controls</li><li>Network Security Controls: Technical Controls</li><li>Network Security Assessment Techniques and Tools</li><li>Application Security</li><li>Virtualization and Cloud Computing</li><li>Wireless Network Security</li><li>Mobile Device Security</li><li>Internet of Things (IoT) and Operational Technology (OT) Security</li><li>Cryptography</li><li>Data Security</li><li>Network Troubleshooting</li><li>Network Traffic Monitoring</li><li>Network Log Monitoring and Analysis</li><li>Incident Response</li><li>Computer Forensics</li><li>Business Continuity and Disaster Recovery</li><li>Risk Management</li></ul></div>

Certified Technology Specialist (CTS)

Certified Cryptocurrency Investigator Course (CCI)

Certified Cyber Professional (CCP)

EC-Council Certified Cybersecurity Technician (C|CT)

<section style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: inherit; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: inherit;">The Nordic Sleep Recovery Coach (SRC) online professional development certificate offers a unique lifestyle skill that can help qualified health, wellness, and fitness professionals offer an important niche coaching service to their clients. The NSRC course materials have been reviewed and approved under Europe Active&rsquo;s professional development scheme, the Lifelong Learning Programme, receiving the maximum allowable annual learning recognition of 10 hours (equivalent to credit points).</p><p style="color: inherit; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: inherit;">Sleep loss and problems associated with obtaining sufficient quality sleep are steadily increasing in modern society. This is having a considerable impact on health and wellbeing, far more than most people are aware. We believe that fitness professionals around the globe already have the access and interaction with the general public through existing clubs and services to be able to have a significant impact on improving sleep habits and behaviours, thus improving health and fitness outcomes considerably.</p><p style="color: inherit; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: inherit;">The NSRC certificate is the result of extensive research and development to help provide you with an engaging learning journey underpinned by the latest cutting-edge science. We recognise that an expert fitness professional needs a broad range of knowledge and practical skills to be able to deliver a first-class service. The NSRC offers more than just knowledge, it provides helpful client analytical tools and an innovative sleep strategy process. Studying at your own pace through an interactive, online platform will allow you to fit your education around your life commitments and to learn in conjunction with your personal circumstances.</p></div></section><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><p data-fake-id="#toggle-id-1" itemprop="headline" tabindex="0" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Programme Content</strong></p><section style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">The NSRC is composed of 5 main lessons and a series of engaging sleep expert interviews. The content covers a broad spectrum of knowledge to provide a solid foundation of data, science, and practical coaching solutions. All the course lessons are taught and assessed in English, therefore it is essential you are confident studying in this language.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">THE LESSONS WITHIN THE COURSE ARE:</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Modern Sleep Problems</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sleep Physiology</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sleep: Performance and Recovery</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sleep Analysis</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">SLEEPS Strategy</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Expert Interviews</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The size and complexity of each lesson varies but will be certain to provide you with the necessary knowledge and skills to support others in their quest to optimise sleep. The course is progressive and is designed to lay a foundation of theoretical knowledge during the first 3 lessons. This knowledge is then applied to analysis and strategically planned solutions in lessons 4 and 5.</p><p data-fake-id="#toggle-id-1" itemprop="headline" tabindex="0" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Programme Support</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The course of study is clearly outlined within the online platform and provides learners with a full syllabus that informs them of the content to be covered, recommended reading books to purchase, and the assessments required to pass the course. This course is a self-guided, self-paced programme of study. The only restriction is in the time allowed to complete the certificate, which stands at a maximum of 12 weeks from the start of enrollment. You will also have access to live tutor support through on our built-in online platform messaging system.</span></p></div></section><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><p data-fake-id="#toggle-id-1" itemprop="headline" tabindex="0" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Course Achievement</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Successful completion of all 5 lessons, passing the 5 short quiz assessments, and successfully completing the final case study quiz assessment is required to be awarded the Nordic Sleep Recovery Coach Certificate. The pass mark for each individual assessment is set at 70%. Your learning journey will be carefully tracked, and the final course grade will be awarded after of the completion of all content and the final course case study exam. The 6 assessments are then aggregated into one final course grade where the student must reach or exceed a total of 70%. Upon successful completion you will be awarded a digital certificate of completion that can be saved or printed for your records</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><img src="https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-300x40.png" alt="" width="300" height="40" srcset="https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-300x40.png 300w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-450x59.png 450w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-1030x136.png 1030w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-768x101.png 768w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-705x93.png 705w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1.png 1310w" sizes="(max-width: 300px) 100vw, 300px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p></div></section></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The Nordic Sleep Recovery Coach (SRC) online professional development certificate offers a unique lifestyle skill that can help qualified health, wellness, and fitness professionals offer an important niche coaching service to their clients. The NSRC course materials have been reviewed and approved under Europe Active’s professional development scheme, the Lifelong Learning Programme, receiving the maximum allowable annual learning recognition of 10 hours (equivalent to credit points).
Sleep loss and problems associated with obtaining sufficient quality sleep are steadily increasing in modern society. This is having a considerable impact on health and wellbeing, far more than most people are aware. We believe that fitness professionals around the globe already have the access and interaction with the general public through existing clubs and services to be able to have a significant impact on improving sleep habits and behaviours, thus improving health and fitness outcomes considerably.
The NSRC certificate is the result of extensive research and development to help provide you with an engaging learning journey underpinned by the latest cutting-edge science. We recognise that an expert fitness professional needs a broad range of knowledge and practical skills to be able to deliver a first-class service. The NSRC offers more than just knowledge, it provides helpful client analytical tools and an innovative sleep strategy process. Studying at your own pace through an interactive, online platform will allow you to fit your education around your life commitments and to learn in conjunction with your personal circumstances.
Programme Content
The NSRC is composed of 5 main lessons and a series of engaging sleep expert interviews. The content covers a broad spectrum of knowledge to provide a solid foundation of data, science, and practical coaching solutions. All the course lessons are taught and assessed in English, therefore it is essential you are confident studying in this language.
THE LESSONS WITHIN THE COURSE ARE:
Modern Sleep Problems
Sleep Physiology
Sleep: Performance and Recovery
Sleep Analysis
SLEEPS Strategy
Expert Interviews
The size and complexity of each lesson varies but will be certain to provide you with the necessary knowledge and skills to support others in their quest to optimise sleep. The course is progressive and is designed to lay a foundation of theoretical knowledge during the first 3 lessons. This knowledge is then applied to analysis and strategically planned solutions in lessons 4 and 5.
Programme Support
The course of study is clearly outlined within the online platform and provides learners with a full syllabus that informs them of the content to be covered, recommended reading books to purchase, and the assessments required to pass the course. This course is a self-guided, self-paced programme of study. The only restriction is in the time allowed to complete the certificate, which stands at a maximum of 12 weeks from the start of enrollment. You will also have access to live tutor support through on our built-in online platform messaging system.
Course Achievement
Successful completion of all 5 lessons, passing the 5 short quiz assessments, and successfully completing the final case study quiz assessment is required to be awarded the Nordic Sleep Recovery Coach Certificate. The pass mark for each individual assessment is set at 70%. Your learning journey will be carefully tracked, and the final course grade will be awarded after of the completion of all content and the final course case study exam. The 6 assessments are then aggregated into one final course grade where the student must reach or exceed a total of 70%. Upon successful completion you will be awarded a digital certificate of completion that can be saved or printed for your records




Platinum Training Institute

Sleep

Coaching

The Nordic Sleep Recovery Coach (SRC) online professional development certificate offers a unique lifestyle skill that can help qualified health, wellness, and fitness professionals offer an important niche coaching service to their clients. The NSRC course materials have been reviewed and approved under Europe Active’s professional development scheme, the Lifelong Learning Programme, receiving the maximum allowable annual learning recognition of 10 hours (equivalent to credit points).

Sleep loss and problems associated with obtaining sufficient quality sleep are steadily increasing in modern society. This is having a considerable impact on health and wellbeing, far more than most people are aware. We believe that fitness professionals around the globe already have the access and interaction with the general public through existing clubs and services to be able to have a significant impact on improving sleep habits and behaviours, thus improving health and fitness outcomes considerably.

The NSRC certificate is the result of extensive research and development to help provide you with an engaging learning journey underpinned by the latest cutting-edge science. We recognise that an expert fitness professional needs a broad range of knowledge and practical skills to be able to deliver a first-class service. The NSRC offers more than just knowledge, it provides helpful client analytical tools and an innovative sleep strategy process. Studying at your own pace through an interactive, online platform will allow you to fit your education around your life commitments and to learn in conjunction with your personal circumstances.

Nordic Sleep Recovery Coach

<div>
                        
                        <div>
                            <p> </p>
<p><span>After mastering all the necessary concepts of Disaster Recovery processes, you can sit for the exam and gain the "Certified Lead Disaster Recovery Manager' credential. By holding this Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead Disaster Recovery teams in implementing Disaster Recovery strategies based on best practices. </span></p>
                        </div>
                    </div>
                    <div>
                        <h2>About This Course</h2>
                        <div>
                            <p> </p>
<h2>Learning objectives</h2>
<p> </p>
<ul>
<li>Acknowledge the correlation between Disaster Recovery, Business Continuity Management, Information Security and other IT areas and frameworks</li>
<li>Master the concepts, approaches, methods and techniques used for the implementation and effective management of a Disaster Recovery Plan</li>
<li>Learn how to interpret the ICT Disaster Recovery strategies in the specific context of an organization</li>
<li>Learn how to support an organization to effectively plan, implement, manage, monitor and maintain DR services based on best practices</li>
<li>Acquire the expertise to advise an organization in implementing an effective Disaster Recovery Plan based on best practices</li>
</ul>
<h2> </h2>
<h2>Educational approach</h2>
<p> </p>
<ul>
<li>This training is based on both theory and best practices used in the implementation and management of a DR plan</li>
<li>Lecture sessions are illustrated with examples based on case studies</li>
<li>Practical exercises are based on a case study which includes role playing and discussions</li>
<li>Practice tests are similar to the Certification Exam</li>
</ul>
<h2> </h2>
<h2><span>Course Content</span></h2>
<p> </p>
<p><span>Day 1</span>: Introduction to Disaster Recovery and initiation of a DR plan</p>
<p><span>Day 2</span>: Risk Mitigation Strategies and Disaster Recovery Planning</p>
<p><span>Day 3</span>: Disaster Recovery facilities, services, recovery sites, response and activation</p>
<p><span>Day 4</span>: DRP testing, monitoring, measurement and continuous improvement; the examination</p>
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                    </div>
                    <div>
                        <h2>Accreditation</h2>
                        <div>
                            <p><img src="https://www.the-training-centre.com/content/img/National%20Accreditation%20Service%20(3).jpg" height="200" width="256" /></p>
                        </div>
                    </div>
                    <div>
                        <h2>Prerequisites</h2>
                        <div>
                            <p> </p>
<p><span>A foundational understanding of Disaster Recovery Services and knowledge</span> of management principles, concepts and strategies.</p>
                        </div>
                    </div>
                    <div>
                        <h2>Assessment</h2>
                        <div>
                            <p> </p>
<p>The exam for this course consists of 12 essay type questions, to be completed within the 150 minute timeframe and achieving the 70% pass mark.</p>
<p>Exam results are provided within 24 hours.</p>
                        </div>
                    </div>
                    <div>
                        <h2>What's Included?</h2>
                        <div>
                            <p> </p>
<ul>
<li>Certification fees are included on the exam price</li>
<li>Training material containing over 450 pages of information and practical examples will be distributed</li>
<li>A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued</li>
<li>In case of exam failure, you can retake the exam within 12 months for free</li>
</ul>
                        </div>
                    </div>
                    <div>
                        <h2>Provided by</h2>
                        <div>
                            <p> </p>
<p>This course is Accredited by <a title="NACS" href="http://www.nacs.ee" target="_blank">NACS</a> and Administered by the <a title="IECB" href="https://www.iecb.org" target="_blank">IECB</a>.</p>
                        </div>
                    </div>
                    <div>
                        <h2>Who Should Attend?</h2>
                        <div>
                            <p> </p>
<ul>
<li>Information Security Managers</li>
<li>Incident Managers</li>
<li>Helpdesk Managers</li>
<li>Executives with Governance concerns</li>
</ul>
<p> </p>
                        </div>
                    </div>

Training Centre

Lead Disaster Recovery Manager

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is intended for solutions architects, solution-design engineers, developers seeking an understanding of AWS architecting and individuals seeking the AWS Solutions Architect-Associate certification.</p>Overview<p>Identify AWS architecting basic practices. Explore using the AWS management tools: The AWS Console, Command Line Interface (CLI), and CloudFormation in a lab environment. Examine the enforcement of accounts security using policies. Identify the elements that build an elastic, secure, virtual network that includes private and public subnets. Practice building an AWS core networking infrastructure. Determine strategies for a layered security approach to Virtual Private Cloud (VPC) subnets. Identify strategies to select the appropriate compute resources based on business use-cases. Practice building a VPC and adding an Elastic Cloud Compute (EC2) instance in a lab environment. Practice installing an Amazon Relational Database Service (RDS) instance and an Application Load Balancer (ALB) in the VPC you created. Compare and contrast AWS storage products and services, based on business scenarios. Compare and contrast the different types of AWS database services based on business needs. Practice building a highly available, auto-scaling database layer in a lab. Explore the business value of AWS monitoring solutions. Identify the role of monitoring, event driven load balancing, and auto scaling responses, based on usage and needs. Identify and discuss AWS automation tools that will help you build, maintain and evolve your infrastructure. Discuss network peering, VPC endpoints, gateway and routing solutions based on use-cases. Discuss hybrid networking configurations to extend and secure your infrastructure. Discuss the benefits of microservices as an effective decoupling strategy to power highly available applications at scale. Explore AWS container services for the rapid implementation of an infrastructure-agnostic, portable application environment. Identify the business and security benefits of AWS serverless services based on business examples. Practice building a serverless infrastructure in a lab environment. Discuss the ways in which AWS edge services address latency and security. Practice building a CloudFront deployment with an S3 backend in a lab environment. Explore AWS backup, recovery solutions, and best practices to ensure resiliency and business continuity. Build a highly available and secure cloud architecture based on a business problem, in a project-based facilitator-guided lab.</p><p>Architecting on AWS is for solutions architects, solution-design engineers, and developers seeking an understanding of AWS architecting. In this course, you will learn to identify services and features to build resilient, secure and highly available IT solutions on the AWS Cloud.<br /> <br /> Architectural solutions differ depending on industry, types of applications, and business size. AWS Authorized Instructors emphasize best practices using the AWS Well-Architected Framework, and guide you through the process of designing optimal IT solutions, based on real-life scenarios. The modules focus on account security, networking, compute, storage, databases, monitoring, automation, containers, serverless architecture, edge services, and backup and recovery. At the end of the course, you will practice building a solution and apply what you have learned with confidence.</p>Prerequisites<p></p><ul> <li>AWS Cloud Practitioner Essentials classroom or digital training, or</li> <li>Working knowledge of distributed systems</li> <li>Familiarity with general networking concepts</li> <li>Familiarity with IP addressing</li> <li>Working knowledge of multi-tier architectures</li> <li>Familiarity with cloud computing concepts</li> </ul><p></p></div><div id="course-pills-2"><h3>0 - Introductions &amp; Course Map review</h3> <ul> <li>Welcome and course outcomes</li> </ul> <h3>1 - Architecting Fundamentals Review</h3> <ul> <li>AWS Services and Infrastructure</li> <li>Infrastructure Models</li> <li>AWS API Tools</li> <li>Securing your infrastructure</li> <li>The Well-Architected Framework</li> <li>Hands-on lab: Explore Using the AWS API Tools to Deploy an EC2 Instance</li> </ul> <h3>2 - Account Security</h3> <ul> <li>Security Principals</li> <li>Identity and Resource-Based Policies</li> <li>Account Federation</li> <li>Introduction to Managing Multiple Accounts</li> </ul> <h3>3 - Networking, Part 1</h3> <ul> <li>IP Addressing</li> <li>Amazon Virtual Private Cloud (VPC), Patterns and Quotas</li> <li>Routing</li> <li>Internet Access</li> <li>Network Access Control Lists (NACLs)</li> <li>Security Groups</li> </ul> <h3>4 - Compute</h3> <ul> <li>Amazon Elastic Cloud Compute (EC2)</li> <li>EC2 Instances and Instance Selection</li> <li>High Performance Computing on AWS</li> <li>Lambda and EC2, When to Use Which</li> <li>Hands-On Lab: Build Your Amazon VPC Infrastructure</li> </ul> <h3>5 - Storage</h3> <ul> <li>Amazon S3, Security, Versioning and Storage Classes</li> <li>Shared File Systems</li> <li>Data Migration Tools</li> </ul> <h3>6 - Database Services</h3> <ul> <li>AWS Database Solutions</li> <li>Amazon Relational Database Services (RDS)</li> <li>DynamoDB, Features and Use Cases</li> <li>Redshift, Features, Use Cases and Comparison with RDS</li> <li>Caching and Migrating Data</li> <li>Hands-on Lab: Create a Database Layer in Your Amazon VPC Infrastructure</li> </ul> <h3>7 - Monitoring and Scaling</h3> <ul> <li>Monitoring: CloudWatch, CloudTrail, and VPC Flow Logs</li> <li>Invoking Events</li> </ul> <h3>8 - Automation</h3> <ul> <li>CloudFormation</li> <li>AWS Systems Manager</li> </ul> <h3>9 - Containers</h3> <ul> <li>Microservices</li> <li>Monitoring Microservices with X-Ray</li> <li>Containers</li> </ul> <h3>10 - Networking Part 2</h3> <ul> <li>VPC Peering &amp; Endpoints</li> <li>Transit Gateway</li> <li>Hybrid Networking</li> <li>Route 53</li> </ul> <h3>11 - Serverless Architecture</h3> <ul> <li>Amazon API Gateway</li> <li>Amazon SQS, Amazon SNS</li> <li>Amazon Kinesis Data Streams &amp; Kinesis Firehose</li> <li>Step Functions</li> <li>Hands-on Lab: Build a Serverless Architecture</li> </ul> <h3>12 - Edge Services</h3> <ul> <li>Edge Fundamentals</li> <li>Amazon CloudFront</li> <li>AWS Global Accelerator</li> <li>AWS Web Application Firewall (WAF), DDoS and Firewall Manager</li> <li>AWS Outposts</li> <li>Hands-On Lab: Configure an Amazon CloudFront Distribution with an Amazon S3 Origin</li> </ul> <h3>13 - Backup and Recovery</h3> <ul> <li>Planning for Disaster Recovery</li> <li>AWS Backup</li> <li>Recovery Strategie</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Architecting on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Architecting on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

AWS Certification

AWS Certified Developer

Cloud Architecture

AWS Certified Cloud Practitioner

AWS (Amazon Web Services)

AWS Certified Solutions Architect

Architecting on AWS

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</div>
<section>
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<h2>About this <strong>Virtual Instructor Led Training (VILT)</strong></h2>
<p>This <strong>5 half-day VILT course</strong> will comprehensively cover the technical aspects of gas processing. The scope will be from the wellhead through the typical gas processing plant and discuss gas gathering (pipeline hydraulics), natural gas treating (H2S, CO2 removal), acid gas injection and sulfur recovery. One unique aspect of this training course is the operations and troubleshooting discussions in each module. This VILT course is suited to technical personnel or technical management.</p>
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Training Objectives 

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<p>After the completion of this VILT course, participants will be able to:</p>
<ul>
<li>Grasp the key specifications of natural gas and liquid products</li>
<li>Understand the physical and transport properties of gases and liquids and liquid-vapor phase behavior</li>
<li>Explore the various technologies for processing natural gas and to make the specifications</li>
<li>Examine the design of the technologies</li>
<li>Learn how to diagnose operating problems to keep facilities running reliably</li>
</ul>
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Target Audience 

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<p>This VILT course is intended for all surface technical personnel such as process engineers &amp; technologists, facility engineers and production engineers &amp; technologists. This VILT course will greatly benefit but not limited to:</p>
<ul>
<li>Process, petroleum and production engineers</li>
<li>Field operators and technicians</li>
<li>Personnel involved in gas treatment and processing</li>
<li>Managers and Supervisors involved with gas processing operations</li>
</ul>
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Course Level 

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<ul>
<li>Basic or Foundation</li>
<li>Intermediate</li>
</ul>
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Training Methods 

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<p>The VILT course will be delivered online in <strong>5 half-day sessions comprising 4 hours per day</strong>, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total).</p>
<p>The maximum number of participants for this course is 20 persons.</p>
<p><strong>Case studies and Exercises: </strong></p>
<p>This VILT course will use actual case references throughout its duration in various forms. This will allow the application of the participants' newly-acquired knowledge. Case studies also stimulate independent thinking and discussion among the participants</p>
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Trainer

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<p>Your expert course leader has written several papers that have been published in both academic and industry journals. He has over 30 years of industry experience, specializing in gas processing (pipeline hydraulics, separation, dehydration, treating, sulphur recovery and refrigeration processes) and also has experience with crude oil dehydration, stabilization and micro-refining topping plants. He has experience with developing new technology and is recently involved in lithium, waste biomass and used motor oil pyrolysis and geothermal projects. He has recognized expertise in thermodynamics and physical and transport properties of fluids. He has consulted for several EPC and operating companies through his company Chem-Pet Process Tech., and currently holds the role of Director of Technology in an integrated engineering and solutions provider to the energy industry. He is currently involved with a small power-based carbon capture project as well as helping clients determine the best options for utilities decisions. He has been involved with CO2 dehydration and CO2 flood gas treating as well as acid gas injection projects for several years.</p>
<p><strong>Highlighted Achievements:</strong></p>
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<li>Developed ORC geothermal model to determine the available power from wells in Alberta</li>
<li>Acting on the Technical Advisory Board for E3 Metals, extracting lithium from formation water.</li>
<li>Acted as a Subject Matter Expert for assessing the performance of the Plains Midstream Canada, Empress 1 Deep Cut Straddle Plant in a potential litigation.</li>
<li>Acted as an Expert Witness for JL Transportation patent defence of a dense phase technology.</li>
<li>Process engineer lead on the addition of the new Orloff gas plant for Deltastream. Also troubleshooted the oil battery shipping pump, plate exchanger and FWKO and treater.</li>
<li>Evaluated gas processing and sulphur recovery options for new feeds to the Zhaikmunai Zelenovsky Gas Plant, Kazakhstan (with PM Lucas, Serbia).</li>
<li>Completed capacity analysis for hydrocarbon dew point versus liquid recovery of three trains at Birchcliff Pouce Coupe facility including amine unit, refrigerated gas plant and acid gas injection.</li>
<li>Completed process design for CO2 flue gas dehydration for Husky Energy Inc (with Status Engineering)</li>
<li>Provided simulations of EnCana Foster Creek and Christina Lake and Husky McMullen SAGD facilities (with Vista Projects). Performed process engineering for Cenovus Pelican Lake SAGD pilot (with GRB Engineering) Bear Lake heavy oil polymer injection pilot (with GRB Engineering).</li>
<li>Lead process engineer on the design of IEC Kerrobert crude oil micro-refinery (topping plant).</li>
<li>Provided engineering support and troubleshooting for Enerchem Slave Lake Crude tower and product blending (with Status Engineering).</li>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Accreditions And Affliations

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