Name: Accident Prevention in the Workplace Level 2 Course
Price: 12 GBP
Availability: InStock

<p>Imagine a workplace where safety isn't just a set of rules, but a core value ingrained in every employee's daily routine. Welcome to our Behavioral Safety Training Course - where we go beyond the basics of compliance and cultivate a proactive safety culture that drives long-term success.</p><p>According to <strong>Reed </strong>a <strong>Health and Safety Consultant </strong> can earn from <strong>£40,000 to £58,000</strong> in a year depending on qualification, experience, location and other factors.<strong><br /></strong></p><p>Let us help you build a safer, more productive work environment. Enrol in our <strong>Behavioural Safety Management Training</strong> today and take the first step towards a safer tomorrow.</p><p><strong>Key Features</strong></p><p>This Behavioural Safety Management Training Course Comes with:</p><ul><li>CPD Certified</li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Minute Taking Specialist</li><li>Lifetime Access</li></ul><p><strong>Behavioural Safety Management Training Course Curriculum</strong></p><ul><li><strong>Module 01</strong><strong>:</strong> Exploring Behavioral Safety Concepts</li><li><strong>Module 02</strong><strong>:</strong> Key Terminology and Corporate Advantages...</li><li><strong>Module 03</strong><strong>:</strong> Understanding the Mechanisms of Behavioral Safety</li><li><strong>Module 04</strong><strong>:</strong> Establishing a Program</li><li><strong>Module 05</strong><strong>:</strong> Promoting Favorable Employee Mindsets</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the fundamentals of Behavioural Safety principles and terminology.</li><li>Identify the business benefits associated with implementing Behavioural Safety programs.</li><li>Grasp the working mechanisms of Behavioural Safety through practical examples.</li><li>Demonstrate the ability to set up and initiate a Behavioural Safety programme.</li><li>Foster positive attitudes within the workforce to enhance safety culture.</li><li>Apply strategies to ensure sustained commitment to Behavioural Safety initiatives.</li></ul><p>.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Behavioural Safety Training <span>1:39:04</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Exploring Behavioral Safety Concepts</span>

                                                    <span>18:07</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Key Terminology and Corporate Advantages...</span>

                                                    <span>17:32</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Understanding the Mechanisms of Behavioral Safety</span>

                                                    <span>20:29</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Establishing a Program</span>

                                                    <span>21:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Promoting Favorable Employee Mindsets</span>

                                                    <span>20:50</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Behavioural Safety Management Training</strong><strong> course</strong> is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of <strong>Behavioural Safety Management Training</strong>. Moreover, this course is ideal for:</p><ul><li>Safety Managers and Supervisors</li><li>Human Resources professionals</li><li>Health and Safety Officers</li><li>Operations Managers in various industries</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this <strong>Behavioural Safety Management Training</strong><strong>course</strong>. We welcome individuals from all backgrounds and levels of experience to enrol into this <strong>Behavioural Safety Management Training</strong><strong> course</strong>.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this <strong>Behavioural Safety Management Training</strong> course you will have multiple job opportunities for you. Some of the Job sectors of <strong>Behavioural Safety Management </strong>are: </p><ul><li>Health and Safety Manager - £35K to 50K/year</li><li>Safety Consultant - £30K to 45K/year</li><li>Human Resources Specialist - £25K to 40K/year</li><li>Operations Manager - £40K to 60K/year</li><li>Occupational Health Advisor - £30K to 45K/year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Behavioural Safety Management Training

General Admission

<p><strong> Biggest Sale Offer: Get 2 Premium Courses with 2 PDF certificates worth £120 as a gift </strong></p><p><strong>The Concierge will provide personalised services to guests, patrons, tenants, and employees, such as making dinner and tour reservations, giving event suggestions, and arranging transportation.</strong></p><p>This <strong>Concierge </strong>course teaches you everything on the topic thoroughly from scratch. This <strong>Concierge </strong>course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the topic.</p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth <strong>Concierge </strong>training course, you will develop the most in-demand skills to boost your career, as well as upgrade your existing knowledge &amp; skills.</p><p>The <strong>Concierge </strong>training materials of this <strong>Concierge </strong> course are available online for you to learn at your own pace and fast-track your career with ease.</p><p><strong>Key Features of the Concierge Course :</strong></p><ul><li>CPD Accredited <strong>Concierge </strong>Course</li><li>Instant e-certificate and a hard copy included</li><li>Fully online, interactivecourse with audio voiceover</li><li>Developed by qualified professionals</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Concierge Training</strong></p><p>This <strong>Concierge </strong>curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you easily understand necessary topics. You'll discover how to master the required skill while exploring relevant and essential topics like:</p><p><strong>Course Curriculum</strong></p><p>The detailed curriculum outline of our course is as follows:</p><ul><li>Module 01: Understanding the Concierge Service</li><li>Module 02: Types of Concierge Services</li><li>Module 03: Necessary Skills</li><li>Module 04: Principles for a Concierge Service Business</li><li>Module 05: Delivering Customer Service</li><li>Module 06: Work Environment and Etiquettes</li><li>Module 07: Emergency Measures for a Hotel Concierge</li></ul><p><strong>Accreditation</strong></p><p>This Concierge is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer: </strong>The CPD approved course is owned by E-Learning<br />Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed this course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our <strong>Concierge </strong>course is a great place to start if you're looking to start a new career as Concierge and acquire relevant competencies. In addition, this program is for anyone interested in gaining in-demand proficiency to help launch a career as an expert personnel or improve their business aptitude.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Concierge is your path that might lead to a rewarding career. You will gain in-demand mastery in this Concierge program. The course requires no prior degree or experience. Train for a prosperous career in the fast-growing sector of Concierge at your own pace, on your smart gadget, and without the hassle of prerequisites.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Concierge Diploma - CPD Certified Course

<p>Imagine that you are a healthcare provider. You are responsible for the care of a patient who is in a difficult situation. You need to make a decision that could have a significant impact on the patient's life. What do you do? This Duty of Care for Healthcare Providers course will help you to answer that question. </p><p>You will learn about the legal and ethical obligations of healthcare providers, and you will explore the complexities of consent, dilemmas and conflicts, and understanding care. By the end of this course, you will be prepared to make informed decisions in complex situations, and to provide the best possible care for your patients.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a comprehensive understanding of the legal and ethical responsibilities surrounding the duty of care in healthcare.</li><li>Navigate the complexities of obtaining consent, ensuring patient autonomy and safeguarding their rights.</li><li>Develop effective strategies to handle dilemmas and conflicts that arise in healthcare settings.</li><li>Cultivate a deep appreciation for the nuances of providing compassionate and high-quality care.</li><li>Identify and fulfil your duties and responsibilities as a healthcare provider, fostering trust and patient well-being.</li><li>Ability to implement practical measures to manage workplace stress and uphold safety responsibilities, promoting a healthy work environment.</li></ul><p>Enhance your knowledge and expertise in the critical area of duty of care for healthcare providers. This comprehensive course equips you with essential theoretical insights to navigate the intricate landscape of healthcare ethics and legalities. Explore the multifaceted world of consent, examining the complexities that arise in ensuring patient autonomy and respecting their rights. Delve into the ethical dilemmas and conflicts encountered within healthcare, while developing strategies to resolve them with compassion and integrity.</p><p>Understand the fundamental aspects of providing care, including empathy, communication, and patient-centred approaches. Discover your duties and responsibilities as a healthcare provider, ensuring you meet the highest standards of professional conduct and gain the trust of patients and colleagues alike. Additionally, gain invaluable insights into managing workplace stress and upholding safety responsibilities, fostering a supportive environment that prioritises staff well-being.</p><p><strong>Certification</strong></p><p>Upon course completion, you're eligible for a <strong>FREE</strong> certificate titled Duty of Care &amp; Safety Responsibilities in PDF or hardcopy format. The PDF certificate will be sent to your registered email <strong>without any cost</strong>. For hardcopies, the UK delivery fee is <strong>£3.99</strong> and the International delivery fee is <strong>£10</strong>. </p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Healthcare professionals seeking to deepen their understanding of duty of care.</li><li>Doctors, nurses, and allied health professionals aiming to enhance their ethical knowledge.</li><li>Administrators in the healthcare field interested in legal awareness and professional conduct.</li><li>Individuals in the healthcare industry striving to meet evolving patient care demands.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will be helpful for anyone looking to pursue a career as:</p><ul><li>Healthcare Provider: £25,000 - £80,000 per annum</li><li>Nurse: £23,000 - £42,000 per annum</li><li>Medical Administrator: £18,000 - £35,000 per annum</li><li>Allied Health Professional: £25,000 - £45,000 per annum</li><li>Healthcare Manager: £30,000 - £70,000 per annum</li><li>Healthcare Consultant: £35,000 - £80,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery): </strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Duty of Care for Healthcare Providers Course

<p>Safety is not just a requirement; it's a commitment. Our Level 2 Health and Safety course is designed to empower employees, supervisors, and managers with the essential knowledge and skills to create a safer work environment. This course is perfect for those seeking to deepen their understanding of workplace safety and the laws that govern it.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>The Level 2 Health and Safety course teaches learners how to keep workplaces safe and healthy. They will learn about the laws that protect workers and how to manage safety in different environments. The course covers how to identify and assess risks, and control common hazards like dangerous equipment, electrical issues, fires, and gas safety. Learners will also understand how to prevent and respond to accidents and illnesses at work.</p><p>They will explore various workplace hazards and learn specific safety practices for different types of work settings. By the end of the course, learners will be equipped with the knowledge to create safer workplaces and ensure the well-being of all employees.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Health and Safety at Work and the Laws</li><li>Module 02: Managing for Health and Safety</li><li>Module 03: Workplace Health, Safety and Welfare</li><li>Module 04: Risk Assessment and Common Risks</li><li>Module 05: Work Equipment Hazards and Risk Control</li><li>Module 06: Electrical, Fire and Gas Safety</li><li>Module 07: Accidents and Ill Health at Work</li><li>Module 08: Other Health and Safety Hazards at Work</li><li>Module 09: Safety in Different Work Settings</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand health and safety laws relevant to the workplace.</li><li>Learn effective health and safety management strategies.</li><li>Recognise workplace health, safety, and welfare requirements.</li><li>Conduct risk assessments and identify common workplace risks.</li><li>Identify hazards related to work equipment and control measures.</li><li>Ensure electrical, fire, and gas safety in the workplace.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Level 2 Health and Safety  <span>2:06:58</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Health and Safety at Work and the Laws</span>

                                                    <span>15:25</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Managing for Health and Safety</span>

                                                    <span>18:05</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Workplace Health, Safety and Welfare</span>

                                                    <span>12:15</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Risk Assessment and Common Risks</span>

                                                    <span>11:25</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Work Equipment Hazards and Risk Control</span>

                                                    <span>15:09</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Electrical, Fire and Gas Safety</span>

                                                    <span>16:13</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Accidents and Ill Health at Work</span>

                                                    <span>10:51</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Other Health and Safety Hazards at Work</span>

                                                    <span>14:16</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Safety in Different Work Settings</span>

                                                    <span>12:19</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>New employees needing safety awareness.</li><li>Managers overseeing workplace safety.</li><li>Supervisors ensuring team safety compliance.</li><li>Safety officers managing workplace hazards.</li><li>HR personnel developing safety policies.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Health and Safety Officer</li><li>Workplace Safety Inspector</li><li>Risk Assessment Consultant</li><li>Health and Safety Trainer</li><li>Safety Compliance Manager</li><li>Occupational Health Advisor</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Level 2 Health and Safety

<p><strong>Pharmacy Assistant Training Course (Online) - CPD Certified - Level 3</strong></p><p>Are you passionate about healthcare and eager to make a difference in people's lives? Our comprehensive online Pharmacy Assistant Training course is designed to equip you with the knowledge you need to excel in the pharmaceutical industry.</p><p>Through our expertly curated Pharmacy Assistant curriculum, you'll gain a solid understanding of the history and development of pharmacy, the roles and responsibilities of pharmacy professionals, and the standards that govern the practice. Additionally, from this Pharmacy Assistant online course, you'll learn how to provide exceptional patient care, manage medication supplies, and offer enhanced services tailored to individual needs.</p><p>Our flexible online format allows you to study at your own pace, so you can balance your education with your personal and professional commitments. With our expert guidance and support, you'll be well on your way to learning the necessary knowledge about pharmacy assistants, ready to contribute to the health and well-being of your community.</p><p><strong>Learning Outcomes of Pharmacy Assistant</strong></p><p>Upon completing our online Pharmacy Assistant Training course, you will be able to:</p><ol><li>Apply professional standards and ethical practices in pharmacy settings.</li><li>Provide patient-centered care through effective communication and clinical skills.</li><li>Manage medication supplies and accurately dispense prescriptions.</li><li>Offer tailored services to address individual patient needs.</li><li>Maintain a safe and efficient work environment in the pharmaceutical industry.</li></ol><p><strong>Key Features of the Pharmacy Assistant Diploma Course :</strong></p><ul><li>CPD Certified</li><li>FREE Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning</li><li>24/7 Learning Assistance</li></ul><p>To become successful in your Pharmacy Assistant profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Pharmacy Assistant training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction to Pharmacy Assistant</li><li>Module 02: History and Development of Pharmacy</li><li>Module 03: The Pharmacy Team</li><li>Module 04: Training of the Team</li><li>Module 05: Coaching and Evaluation</li><li>Module 06: Standards for Pharmacy Professionals</li><li>Module 07: Guidance to Support the Standards</li><li>Module 08: The Rights and Responsibilities of Pharmacy Professionals</li><li>Module 09: Pharmacy Practice</li><li>Module 10: Clinical Pharmacy Skills</li><li>Module 11: Offering Enhanced Services</li><li>Module 12: Prescribing</li><li>Module 13: Supplying Medication</li><li>Module 14: Responding to Symptoms</li><li>Module 15: Health and Safety in the Pharmaceutical Industry</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including this course<strong>, </strong>are fully accredited.</p><p><strong>Disclaimer: </strong>The CPD approved course is owned by E-Learning<br />Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Pharmacy Assistant course, you will immediately be sent a digital certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for:</p><ul><li>Aspiring pharmacy assistants</li><li>Pharmacy technicians</li><li>Healthcare professionals seeking career growth</li><li>Individuals interested in the pharmaceutical industry</li><li>Career changers exploring healthcare opportunities</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Pharmacy Assistant</li><li>Pharmacy Technician</li><li>Medication Inventory Coordinator</li><li>Patient Care Liaison</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Pharmacy Assistant Diploma (Online) Course

<p>Chemical spills are a major hazard to human health and the environment. They can release harmful substances into the air, water, and soil, and can cause a variety of health problems, including respiratory problems, skin irritation, and cancer. </p><p>This course will teach you about the common hazardous substances involved in chemical spills, the health risks associated with these substances, and how to prevent and respond to chemical spills.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Identify common hazardous substances and their properties, enabling effective management of chemical spills as a knowledgeable professional.</li><li>Understand the impact of hazardous chemicals on the human body, fostering a proactive approach to health and safety in chemical spill incidents.</li><li>Develop strategies to prevent chemical spills and minimise risks in various industrial settings, ensuring a safer work environment as a vigilant practitioner.</li><li>Acquire prompt and effective response skills to mitigate the harm caused by chemical spills, protecting individuals and the environment as a competent responder.</li><li>Apply proper cleanup techniques for hazardous chemical spills, ensuring safe restoration and minimising the impact on affected areas as a skilled professional.</li><li>Comprehend legislations and regulations regarding hazardous chemicals in the UK, ensuring compliance and responsible chemical management as a law-abiding practitioner.</li></ul><p>Our Common Hazardous Substances in Chemical Spills course provides comprehensive training in managing chemical spills and ensuring the safety of individuals and the environment. Through a series of modules, you will delve into the world of hazardous chemicals, learning to identify common substances and understand their potential dangers.</p><p>From understanding the impact of hazardous chemicals on the human body to adopting preventive measures and responding to incidents, this course covers essential aspects of chemical spill management. You will gain useful knowledge in spill prevention, response procedures, cleanup techniques, and compliance with legislation regarding hazardous chemicals in the UK.</p><p>This course is designed for individuals involved in industries where hazardous substances are handled, such as manufacturing, laboratories, and transportation. It is also suitable for safety officers, environmental professionals, and anyone seeking to enhance their knowledge of chemical spill management.</p><p><strong>Certification</strong></p><p>Upon course completion, you're eligible for a <strong>FREE</strong> certificate titled <strong>Chemical Spill</strong> in PDF or hardcopy format. The PDF certificate will be sent to your registered email <strong>without any cost</strong>. For hardcopies, the UK delivery fee is <strong>£3.99</strong> and the International delivery fee is <strong>£10</strong>. </p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals working with hazardous chemicals in industries such as manufacturing, laboratories, and transportation</li><li>Safety officers and personnel responsible for health and safety management</li><li>Environmental professionals interested in chemical spill management</li><li>Individuals seeking to expand their knowledge of hazardous substance handling and prevention</li><li>Anyone interested in promoting a safer working environment through effective chemical spill management</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Chemical Safety Officer: £25,000 - £40,000 per year</li><li>Environmental Compliance Specialist: £30,000 - £45,000 per year</li><li>Health and Safety Manager: £35,000 - £55,000 per year</li><li>Industrial Hygienist: £30,000 - £50,000 per year</li><li>Emergency Response Coordinator: £25,000 - £40,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery): </strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Common Hazardous Substances in Chemical Spills Course

<p>Are you ready to step into a supervisory role or enhance your existing skills? Our comprehensive Supervisor Training course is designed to equip you with the knowledge and tools necessary to excel in any supervisory position. Whether you're a new supervisor or looking to refine your leadership abilities, this course will provide you with the essential skills to manage teams effectively, communicate efficiently, and handle the challenges of supervision with confidence.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>In this Supervisor Training curriculum, learners will gain essential skills to effectively manage and lead teams. They will understand the important role of supervision and develop crucial communication skills needed to convey ideas clearly and build strong relationships with employees. The training covers effective methods for managing and guiding employees, including recruitment and dismissal processes. Learners will also learn strategies for handling conflicts that may arise in the workplace, promoting a harmonious work environment.</p><p>Additionally, they will be trained in cybersecurity practices, ensuring they understand how to protect company and employee data. This curriculum provides interactive training tailored for new supervisors, equipping them with practical knowledge and tools to succeed in their roles and contribute positively to organizational growth and success.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Fundamentals of Supervisor Training</li><li>Module 02: Understanding the Role of Supervision</li><li>Module 03: Essential Skills in Supervision</li><li>Module 04: Communication Skill Development</li><li>Module 05: Employee Management</li><li>Module 06: Recruitment and Dismissal</li><li>Module 07: Conflict Management</li><li>Module 08: Interactive Training for New Supervisors</li><li>Module 09: Cybersecurity for Employees</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand fundamentals of supervision and its importance in organizations.</li><li>Develop essential communication skills for effective supervisory roles.</li><li>Manage employee performance and conduct recruitment and dismissal procedures confidently.</li><li>Resolve conflicts in the workplace using effective conflict management strategies.</li><li>Equip new supervisors with interactive training techniques for successful onboarding.</li><li>Implement cybersecurity practices to ensure employee data protection and organizational security.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Supervisor Training <span>2:13:54</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Fundamentals of Supervisor Training</span>

                                                    <span>13:29</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Understanding the Role of Supervision</span>

                                                    <span>12:46</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Essential Skills in Supervision</span>

                                                    <span>18:33</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Communication Skill Development</span>

                                                    <span>12:16</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Employee Management</span>

                                                    <span>12:45</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Recruitment and Dismissal</span>

                                                    <span>17:29</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Conflict Management</span>

                                                    <span>13:37</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Interactive Training for New Supervisors</span>

                                                    <span>17:09</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Cybersecurity for Employees</span>

                                                    <span>14:50</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>New supervisors seeking foundational skills in management and leadership.</li><li>Experienced employees transitioning into supervisory roles for career advancement.</li><li>HR professionals involved in recruitment, employee management, and conflict resolution.</li><li>Managers aiming to enhance their communication and supervision skills.</li><li>Individuals interested in understanding the responsibilities of a supervisor.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Operations Supervisor</li><li>Team Leader</li><li>Shift Manager</li><li>HR Supervisor</li><li>Department Manager</li><li>Office Supervisor</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Supervisor Training Course

<p>Are you ready to revolutionise your workplace, boost productivity, and propel your business to new heights? Welcome to the world of Industrial Psychology, where the secrets to a thriving and dynamic workforce are revealed! Immerse yourself in a comprehensive exploration of the intricate interplay between individuals and the workplace, diving into the nuanced realm of Industrial-Organisational Psychology.</p><p>From deciphering the intricacies of individual differences shaping work behaviours to unravelling the secrets of effective job analysis and employee selection, this course is your gateway to a profound understanding of the human dimension within organisations. </p><p>Our course transcends conventional boundaries, offering a dynamic exploration that blends theory with practical application. Whether you're a seasoned HR professional or an aspiring leader, "Industrial Psychology Insights" is your passport to a profound comprehension of the human psyche at work, elevating your capacity to drive organisational excellence. Elevate your career, refine your skills, and become a catalyst for positive change within the workplace.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum</strong></p><ul><li>Module 1: Introduction to Industrial-Organisational Psychology</li><li>Module 2: Individual Differences and Work Behaviour</li><li>Module 3: Job Analysis and Employee Selection</li><li>Module 4: Training and Development</li><li>Module 5: Performance Appraisal and Feedback</li><li>Module 6: Motivation and Job Design</li><li>Module 7: Leadership and Organisational Behaviour</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Analyse individual differences impacting work behaviours for strategic management.</li><li>Master the intricacies of job analysis and employee selection for effective recruitment.</li><li>Develop and implement training programs that enhance organisational performance.</li><li>Appraise and provide constructive feedback to elevate individual and team performance.</li><li>Craft motivational strategies and optimal job designs for a thriving work environment.</li><li>Understand and apply leadership principles to positively influence organisational behaviour.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>HR professionals seeking advanced insights.</li><li>Managers aiming to enhance team performance.</li><li>Psychologists interested in workplace dynamics.</li><li>Graduates aspiring for organisational roles.</li><li>Entrepreneurs navigating team dynamics.</li><li>Career switchers exploring HR and psychology.</li><li>Learning and development specialists.</li><li>Individuals passionate about understanding workplace behaviour.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>HR Manager</li><li>Training and Development Specialist</li><li>Organisational Psychologist</li><li>Leadership Consultant</li><li>Talent Acquisition Specialist</li><li>Performance Management Analyst</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Industrial Psychology Insights Course

<p>Did you know that workplace accidents cost businesses <strong>billions each year</strong> in lost productivity, medical expenses, and legal fees? It's time to turn the tide and create a safer, more efficient workplace with our comprehensive <strong>Accident Prevention in the Workplace Level 2 course!</strong></p><p>Some of the benefits of a safe workplace are that it will boost productivity, improve morale. Reduce cost and enhance reputation. Don't wait for an accident to happen - take proactive steps to ensure your workplace is safe and compliant. </p><p>Join our<strong> Accident Prevention in the Workplace Level 2 course</strong> today and be a part of the movement towards a safer work environment!</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum of Accident Prevention in the Workplace Level 2</strong></p><ul><li>Module 01: Workplace Health, Safety and Welfare</li><li>Module 02: Accidents and Ill Health at Work</li><li>Module 03: Safety in Different Work Settings</li><li>Module 04: Work Equipment Hazards and Risk Control</li></ul><p><strong>Learning Outcomes:</strong></p><ol><li>Understand workplace health, safety, and welfare principles for a safer environment.</li><li>Identify common workplace accidents and ill health causes.</li><li>Recognise safety measures in various work settings.</li><li>Assess work equipment hazards and implement risk control strategies.</li><li>Apply health and safety regulations to workplace scenarios.</li><li>Promote a culture of safety and prevention in the workplace.</li></ol><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Accident Prevention in the Workplace Level 2 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Accident Prevention in the Workplace Level 2.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Accident Prevention in the Workplace Level 2 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Accident Prevention in the Workplace Level 2 Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Employees in any industry</li><li>Health and safety officers</li><li>Workplace supervisors</li><li>Managers overseeing safety</li><li>HR personnel managing safety policies</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Accident Prevention in the Workplace Level 2 Course. You just need to have an interest in Accident Prevention in the Workplace Level 2 Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Health and Safety Officer</li><li>Workplace Safety Inspector</li><li>Safety Compliance Manager</li><li>Risk Assessment Coordinator</li><li>Safety Training Coordinator</li><li>Occupational Health Advisor</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Accident Prevention in the Workplace Level 2 Course

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual&rsquo;s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">If you will also assess &nbsp;knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, <a href="https://atctraining.net/courses/level-3-certificate-in-assessing-vocational-achievement" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">click here</a>.&nbsp;If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement,&nbsp;<a href="https://atctraining.net/courses/level-3-award-in-assessing-vocationally-related-achievement-rqf" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">click here</a>.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners will achieve 9 credits across 2 units:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding the principles and practices of assessment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assess occupational competence in&nbsp;the work environment</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Duration:</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Typically, distance learning students complete this course within 3-6 months although students are able to take up to 12 months to complete the qualification.&nbsp;</span><a href="https://atctraining.net/options-to-extend-your-qualification" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">Extension options</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;are available if required.</span><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Delivery Methods:</span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(58, 58, 58);">This qualification is completed by distance learning with full tutor support provided. Your tutor will arrange an introduction call once enrolled.</span><br style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><span style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style="color: rgb(58, 58, 58);">We are able to offer classroom or remote delivery for in-house courses.&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessments:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To complete the qualification, trainee assessors must:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Complete a written assignment for unit 1. This is approximately 3,500 words, broken into smaller parts.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assess two different learners, across two different units (or courses) in the work environment.&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be observed whist carrying out an assessment &nbsp;in the work environment by a qualified assessor.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Take part in a professional discussion and reflect on own performance.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Pre-requisites:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners must be aged 19+ years to be enrolled onto this course. You must be in a position to assess learners in the work environment as part of this qualification. Ideally, you will have access to a qualified assessor in the workplace to act as a mentor.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Please note: course materials are provided in English and the practical assessment must be completed in English.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Who should do this course?:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course aims to meet the needs of a range of trainee assessors, such as:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those wishing to assess nationally accredited qualifications, including NVQ&rsquo;s and apprenticeships.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those already in a teaching job, of which assessment also forms part of the day-to-day role.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Certificate:</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">A certificate is provided upon successful completion, following internal and external quality assurance.&nbsp;</span></div>

ATC Training Limited

The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual’s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment.

If you will also assess  knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, click here. If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement, click here.

Learners will achieve 9 credits across 2 units:

Understanding the principles and practices of assessment
Assess occupational competence in the work environment

Level 3 Award in Assessing Competence in the Work Environment (RQF)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Project Leadership

Project Management Professional (PMP)

Project Management

Professional Skills Course (PSC)

Leadership Development

Google Project Management

Project Team Leadership

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			<h2>Overview</h2>		</div>
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							<p><span>By enroling in Concierge Work Environment and Etiquettes, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Concierge Work Environment and Etiquettes course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Concierge Work Environment and Etiquettes course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Concierge Work Environment and Etiquettes Program.</span></p><p><span>So enrol in our Concierge Work Environment and Etiquettes course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h2><b>Description</b>
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							<p><span>Enroling in this Concierge Work Environment and Etiquettes course can improve your Concierge Work Environment and Etiquettes perspective, regardless of your skill levels in the Concierge Work Environment and Etiquettes topics you want to master. If you're already a Concierge Work Environment and Etiquettes expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Concierge Work Environment and Etiquettes insights that will help you make the most of your time. This Concierge Work Environment and Etiquettes course will act as a guide for you if you've ever wished to excel at Concierge Work Environment and Etiquettes.</span></p>						</div>
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			<h2>Why Choose Us?</h2>		</div>
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							<ul><li><span>After successfully completing the Concierge Work Environment and Etiquettes Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Concierge Work Environment and Etiquettes learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Concierge Work Environment and Etiquettes course at your own pace.</span></li><li><span>Study for the Concierge Work Environment and Etiquettes course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
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			<h2>Who Is This Course For?</h2>		</div>
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							<p><span>This Concierge Work Environment and Etiquettes course is a great place to start if you're looking to start a new career in Concierge Work Environment and Etiquettes field. This training is for anyone interested in gaining in-demand Concierge Work Environment and Etiquettes proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h2>Requirements</h2>		</div>
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							<p><span>The Concierge Work Environment and Etiquettes course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Concierge Work Environment and Etiquettes, without any fuss.</span></p>						</div>
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			<h2>Career Path</h2>		</div>
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							<p><span>This Concierge Work Environment and Etiquettes training will assist you develop your Concierge Work Environment and Etiquettes ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Concierge Work Environment and Etiquettes professional story and personalise your path to a new career. Furthermore, developing this Concierge Work Environment and Etiquettes skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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					<td colspan="4">Module 01: Understanding the Service</td>
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					<td>Understanding the Service</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 02: Types of Concierge Services</td>
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					<td>Types of Concierge Services</td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 03: Necessary Skills for Any Concierge</td>
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					<td>Necessary Skills for Any Concierge</td>
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					<td><span><i></i> 00:26:00</span></td>
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					<td colspan="4">Module 04: Principles for a Concierge Service Business</td>
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					<td>Principles for a Concierge Service Business</td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 05: Delivering Customer Service</td>
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					<td>Delivering Customer Service</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 06: Concierge Work Environment and Etiquettes</td>
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					<td>Concierge Work Environment and Etiquettes</td>
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					<td><span><i></i> 00:18:00</span></td>
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					<td colspan="4">Module 07: Emergency Measures for a Hotel Concierge</td>
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					<td><span><i></i> 00:13:00</span></td>
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NextGen Learning

Concierge Work Environment and Etiquettes Course

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-workplace-professionalism-harassment-learning-program/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment doesn&rsquo;t have to be of a sexual nature &ndash; it can include offensive remarks about a person&rsquo;s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment Laws: The definition of sexual harassment and quid pro quo.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Creating a happy work environment free from hostility and discomfort.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Reporting: What to do when employees witness or experience harassment.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Responding: How managers can identify and respond to prohibited conduct.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Attendees will be able to:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the signs of Harassment and take steps to prevent it,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Involve the correct individuals in being made aware of the occurrence, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Respond appropriately to the situation after it occurs.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop is offered in two versions &ndash; management-only and staff-only.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Professionalism</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was an extreme pleasure to have you as part of the&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communication Enhancement Training Program</em>. Your presentation was excellent and well received by the staff.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Courtney C. Crouch, Jr., President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Selected Funeral and Life Insurance Company</span>

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.
Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.
This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.
Topics:
Harassment Laws: The definition of sexual harassment and quid pro quo.
Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).
Creating a happy work environment free from hostility and discomfort.
Reporting: What to do when employees witness or experience harassment.
Responding: How managers can identify and respond to prohibited conduct.
Attendees will be able to:
Identify the signs of Harassment and take steps to prevent it,
Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,
Involve the correct individuals in being made aware of the occurrence, and
Respond appropriately to the situation after it occurs.
This workshop is offered in two versions – management-only and staff-only.
 
Online Format—Workplace Professionalism is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff.
Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)

<p>Looking to build a career in Hospitality? Our Concierge Work Environment and Etiquettes course is the perfect opportunity to learn about delivering exceptional customer service, necessary skills, and emergency measures for hotel concierges. With our course, you'll gain a strong understanding of the principles behind the concierge service business and learn how to create a successful career in this industry.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a thorough understanding of Concierge Services and their types</li><li>Develop the necessary skills to excel in the Hospitality industry as a Concierge</li><li>Learn the principles of running a successful Concierge Service Business</li><li>Understand the importance of delivering exceptional customer service</li><li>Acquire knowledge of Emergency Measures for a Hotel Concierge</li><li>Master the Concierge Work Environment and Etiquette</li></ul><p>In the Hospitality industry, Concierge services play a crucial role in creating an unforgettable guest experience. Our Concierge Work Environment and Etiquettes course is designed to equip you with the necessary knowledge and skills to excel in this industry.</p><p>This theoretical course covers various modules, including understanding the service, types of Concierge services, necessary skills for any Concierge, principles for a Concierge Service Business, delivering customer service, Concierge work environment and etiquette, and emergency measures for a Hotel Concierge.</p><p>By the end of this course, you will gain a thorough understanding of Concierge services, develop the necessary skills to excel in the Hospitality industry as a Concierge, learn the principles of running a successful Concierge Service Business, understand the importance of delivering exceptional customer service, acquire knowledge of emergency measures for a Hotel Concierge, and master the Concierge Work Environment and Etiquettes.</p><p>Join us now and unlock endless possibilities in the Hospitality industry!</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
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                                        10 CPD hours / points
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        <div>Who is this course for?</div>
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                            <p>This course is perfect for:</p><ul><li>Individuals aspiring to become Concierge</li><li>Hospitality professionals who want to advance in their careers</li><li>Business owners looking to start or improve their Concierge Service Business</li><li>Graduates in Hospitality Management</li><li>Anyone interested in the Hospitality industry</li></ul>
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                            <p>Our course will prepare you for a range of careers, including:</p><ul><li>Concierge - starting salary of £18,000 to £22,000 per annum</li><li>Head Concierge - starting salary of £22,000 to £30,000 per annum</li><li>Concierge Manager - starting salary of £30,000 to £35,000 per annum</li><li>Front Office Manager - starting salary of £22,000 to £35,000 per annum</li><li>Hotel Manager - starting salary of £35,000 to £50,000 per annum</li></ul>
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Hospitality & Catering

Hospitality Management

Hotel Management

Concierge

Hospitality & Tourism

Hotel Receptionist

Concierge Work Environment and Etiquettes

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					<div><p>For making a positive environment at work good communication is needed to be clear and direct. Encourage employees to voice ideas. Even if the idea may need some work, it's still important that everyone has their own opinion. Having some fun in the middle of work or a day vacation with colleagues can boost up their work. <br />Working without any pleasure can harm employees mental health. This can lead to a negative impact on your business. With so many benefits, creating a positive work environment should be an essential part of your ongoing corporate strategy. After all, it's one of the best ways to invest in your employees and make sure they can perform at their best.</p>
<p><b><i>Please Note, there is no Assessment available with this How to Create Positive Work Environment course. Learners can order the Course Completion Certificate right after completing the How to Create Positive Work Environment course.</i></b></p></div>
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				<h2>Requirements</h2>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Module 1: What Does a Positive Environment Look Like?	</strong></td>
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					<td>Effective Workplace Relationships</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 4: Problems Mitigation and Meeting Management</strong></td>
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					<td>Problems Mitigation and Meeting Management</td><td><span>🕐 00:09:00</span></td>
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Skill Up

Learning & Development

Office Skills & Productivity

Online Course Marketing

Online Course Creation

Mental Health At Work

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees

How to Create Positive Work Environment

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This course aims to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environments, and psychological environments.<br /><br />After the successful completion of the course, you will be able to learn about the following,<br /><br />
<p><strong>Workforce Management in Organizations:</strong></p>
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<li>Basic Concept &amp; Role of HR in Organization.</li>
<li>Job Design In Organization.</li>
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<li>The Performance Management System.</li>
<li>The Performance Management Cycle.</li>
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<p><strong>Work Environment:</strong></p>
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<li>Communication framework.</li>
<li>Conflict Resolution.</li>
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<p><strong>Psychological Environment:</strong></p>
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<li>Employees wellbeing.</li>
<li>Employee Wellbeing Programme.</li>
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<div>By the end of this course, learners will be able to apply practical strategies to manage employees effectively, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</div>
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1983"> <div> <p>The aim of this course is to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environment, and psychological environment. By the end of this course, learners will be able to apply practical strategies to effectively manage employees, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
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<li>HR Manager</li>
<li>Employee Relations Specialist</li>
<li>Diversity and Inclusion Manager</li>
<li>Training and Development Manager</li>
<li>Occupational Health and Safety Specialist</li>
<li>Compensation and Benefits Specialist</li>
<li>Talent Acquisition Manager</li>
<li>Organizational Development Consultant</li>
<li>Employee Engagement Specialist</li>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<p>3 CPD Hours</p>
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<p>Advanced</p>
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<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Master of Business Management (MBM)

Workplace Health & Safety

Diploma in Management Studies (DMS)

Human Resources Management

Institute of Leadership & Management (ILM)

Professional Certificate Course in Corporate Work Environment in London 2024

Crawley

QNUK Level 3 Award in Mental Health at Work (RQF) - Distance Learning
This course carries 8 UCAS Points 
The QNUK Level 3 Award in Mental Health at Work (RQF) is a comprehensive course designed to equip individuals with the skills and knowledge to promote positive mental health in the workplace. This course is delivered through a flexible distance learning format, allowing participants to complete the training at their own pace from the comfort of their home or office. It also attracts 8 UCAS points, providing added value for learners looking to enhance their professional qualifications and academic progression.

The course covers key concepts in mental health awareness, focusing on recognizing the signs of mental health issues in the workplace, providing initial support, and promoting mental well-being among colleagues. Learners will also explore strategies for reducing stigma, improving workplace culture, and understanding their role in mental health advocacy.

Participants will:
- Gain a thorough understanding of common mental health conditions and their impact on individuals and workplaces.
- Learn how to support colleagues experiencing mental health challenges and provide appropriate first-line responses.
- Develop skills to promote mental well-being and a supportive work environment.
- Understand the legal frameworks and responsibilities relating to mental health at work.

Upon successful completion of the course, learners will receive the QNUK Level 3 Award in Mental Health at Work (RQF) and earn 8 UCAS points. This qualification is invaluable for anyone seeking to enhance their ability to contribute to a mentally healthy workplace.

Self-paced distance learning (typically 8-10 hours of study)

QNUK Level 3 Award in Mental Health at Work (RQF) (valid for 3 years)

This course is suitable for individuals wanting to learn more or managers, supervisors, HR professionals, and any individual looking to support mental health initiatives in their workplace, or those seeking a foundational qualification in workplace mental health.

Comply Sense

Mental Health Awareness

Mental Health First Aid

Accredited Mental Health First Aid

This level 3 award training will equip you with all the tools you need to be able to understand, deal with and support people struggling with their wellness and/ or ill mental health. You will also gain 8 UCAS Points by attending this course. 

QNUK Level 3 Award in Mental Health in the Workplace (RQF) 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Good mental health is a cornerstone of productivity and positive workplace culture. It enables individuals to realize their full potential, contributing to their communities and workplaces. A comprehensive Mental Health Policy in an organization can foster an environment where employees feel valued and supported. Such policies typically include steps like promoting awareness, providing support services, and creating a safe space for open dialogue about mental health. Implementing these measures not only benefits the employees but also enhances the overall performance and resilience of the organization.</p>

Good mental health is a cornerstone of productivity and positive workplace culture. It enables individuals to realize their full potential, contributing to their communities and workplaces. A comprehensive Mental Health Policy in an organization can foster an environment where employees feel valued and supported. Such policies typically include steps like promoting awareness, providing support services, and creating a safe space for open dialogue about mental health. Implementing these measures not only benefits the employees but also enhances the overall performance and resilience of the organization.

Twig Services Ltd

Employee Engagement

Policy Development

Creating a 'Mental Health Policy at Work' Environment (Approved Online Training)

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