Name: Business Manager Training Online - Mega Bundle
Price: 98 GBP
Availability: InStock

<p><strong> Legal Secretary Level 3 Diploma (Paralegal)</strong></p><p>As the legal industry continues to evolve and expand, the demand for skilled paralegals has never been greater. That's why it's crucial to invest in your professional development and stay up-to-date with the latest trends and regulations. Our Paralegal Training bundle is the perfect solution for anyone looking to enhance their knowledge and skills in this dynamic field.</p><p>With 15 CPD-certified courses, you'll gain a comprehensive understanding of the legal industry and its many complexities. Each course is designed to equip you with the knowledge and expertise necessary to succeed in the ever-changing legal landscape. From employment law to data protection and document control to financial investigation, this bundle covers all the bases.</p><p>But it's not just about acquiring theoretical knowledge - it's about putting that knowledge into practice. That's why our courses are designed in such a way that allows you to apply your newfound knowledge to real-life scenarios. Investing in your professional development is not only beneficial for your career but for your personal growth as well. By expanding your skillset and broadening your horizons, you'll become a more well-rounded and knowledgeable individual. Plus, with a hardcopy and PDF certificate, along with a SID worth £180, you'll have tangible proof of your achievements.</p><p>So why wait? Invest in your future today with our Paralegal Training bundle and take the first step towards becoming a skilled and successful paralegal.</p><p><strong>Learning Outcomes of Paralegal Diploma (Legal Secretary):</strong></p><p>Upon completion of the Legal Secretary Level 3 Diploma (Paralegal) bundle, you will be able to:</p><ul><li>Gain a comprehensive understanding of the legal industry and its complexities</li><li>Develop expertise in various areas of law, including employment law and data protection</li><li>Acquire skills in document control, financial investigation, and fraud management</li><li>Learn about workplace safety and confidentiality</li><li>Master leadership and management skills</li><li>Enhance critical thinking and decision-making abilities</li><li>Gain knowledge of positive psychology and its application in the workplace</li></ul><p><strong>This Paralegal Courses Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>Paralegal</li><li><strong>Course 02: </strong>Legal Secretary</li><li><strong>Course 03: </strong>Compliance Training Level 2</li><li><strong>Course 04: </strong>Employment Law Level 3</li><li><strong>Course 05: </strong>Contract Manager Diploma</li><li><strong>Course 06: </strong>Workplace Confidentiality</li><li><strong>Course 07: </strong>Document Control</li><li><strong>Course 08: </strong>GDPR Data Protection Level 5</li><li><strong>Course 09: </strong>Financial Investigator</li><li><strong>Course 10: </strong>Fraud Management &amp; Anti Money Laundering Awareness Complete Diploma</li><li><strong>Course 11: </strong>Security Management Advanced Diploma</li><li><strong>Course 12: </strong>Leadership &amp; Management Diploma</li><li><strong>Course 13: </strong>Decision Making and Critical Thinking</li><li><strong>Course 14: </strong>Workplace Safety Course</li><li><strong>Course 15: </strong>Positive Psychology Masterclass</li></ul><p><strong>Benefits you'll get choosing Apex Learning:</strong></p><ul><li>One payment, but lifetime access to 14 CPD courses of this Legal Secretary Level 3 Diploma (Paralegal) Bundle</li><li>Certificates, student ID for the title course included with this Legal Secretary Level 3 Diploma (Paralegal) bundle</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative of Legal Secretary Level 3 Diploma (Paralegal) bundle designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited Legal Secretary Level 3 Diploma (Paralegal) - improve the chance of gaining professional skills</li></ul><p><strong> Legal Secretary Level 3 Diploma (Paralegal)</strong></p><p><strong>Curriculum of Legal Secretary Level 3 Diploma (Paralegal) </strong><strong>Bundle</strong></p><p><strong>Course 01: Paralegal</strong></p><ul><li>Understanding the Concept</li><li>Key Legal Terminology</li><li>Effective Communication Skills</li><li>The Legal Workplace &amp; Professionals</li><li>Law &amp; Legal Systems</li><li>Contract &amp; Business Law</li><li>Property Law</li><li>Wills, Probate, Estate Law</li><li>Criminal Law</li><li>Common Paralegal Legal Matters</li><li>Human Rights</li><li>Conflict and Conflict Resolution</li><li>Professional Conduct and Ethics of Paralegals</li><li>Mandatory Knowledge Fields and Survival Tips for Paralegals</li></ul><p><br /><strong>Course 02: Legal Secretary</strong></p><ul><li>Introduction to Legal Secretary</li><li>Role of Legal Secretaries</li><li>General Duties and Day-to-Day Operations of a Legal Secretary</li><li>Record Keeping</li><li>Legal Writing Skills &amp; Proofreading</li><li>Research Skills You Need to Know</li><li>Transcription, Editing &amp; Correspondence to Judges</li><li>Legal System of UK</li><li>UK Court System</li><li>Meeting Management &amp; Minute Taking</li><li>Other Secretarial Roles and Responsibilities</li><li>Customer Service Role</li><li>Telephone Etiquette</li><li>Organizing Work Using MS Word</li><li>Proof Reading</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong> Legal Secretary Level 3 Diploma (Paralegal)</strong></p><p>Anyone from any background can enrol in this Legal Secretary Level 3 Diploma (Paralegal) bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong> Legal Secretary Level 3 Diploma (Paralegal)</strong></p><p>This Legal Secretary Level 3 Diploma (Paralegal) course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong> Legal Secretary Level 3 Diploma (Paralegal)</strong></p><p>Having this expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Legal Secretary Level 3 Diploma (Paralegal)

General Admission

<p>Looking to turn your passion for travel into a thriving career? Look no further than our QLS Endorsed Travel Agent bundle! This premium course is designed to provide you with all the skills and knowledge you need to succeed in the exciting world of travel.</p> <p>You'll also gain practical skills in itinerary planning, travel booking, and customer service, equipping you with everything you need to start building your own successful travel business.</p> <p>Whether you're looking to start your own travel agency or join an existing one, our Travel Agent bundle will give you the skills, knowledge, and confidence you need to succeed in this exciting and rewarding industry. So why wait? Sign up today and start your journey towards a successful career in travel!</p> <p><strong>Learning Outocomes:</strong></p> <ul> <li>Develop knowledge of popular travel destinations and the tourism industry.</li><li>Understand different types of travel products and services, including transportation, accommodation, and activities.</li><li>Build strong communication and customer service skills to effectively communicate with clients and meet their travel needs.</li><li>Develop problem-solving and critical thinking abilities to handle unexpected issues during travel planning.</li><li>Master organisational and time-management skills to efficiently plan and manage multiple travel itineraries.</li><li>Learn about the legal and ethical responsibilities of a travel agent, including compliance with industry regulations and protecting client privacy.</li></ul> <p><strong>Enrol </strong><strong>today   Learn at your own rhythm and gain an amazing E-learning experience</strong></p><p>A travel agent is a professional who provides travel advice and arranges travel services for clients. They help clients plan and book trips by recommending destinations, transportation options, accommodations, and activities, as well as providing information on travel regulations and requirements.</p> <p><strong>Course Curriculum:</strong></p> <ul> <li>Introduction</li><li>Tourism Products and Services</li><li>Tour Operating and Travel Retailing</li><li>Marketing</li><li>Developing Communication Skills</li><li>Customer Service and Satisfaction</li><li>Customer Relationship Management (CRM)</li><li>Human Resource Management in Travel Industry</li><li>Crisis and Visitor Attraction Management</li><li>Transport Management Procedure</li><li>Sustainable Tourism</li><li>Public Awareness Campaigns</li></ul> <p><strong>-----Certificate of Achievement------</strong></p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p><strong>CPD Certification</strong></p> <p>After successfully completing the assessment of this course, you will be eligible for a Free CPD Certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Travel Agent - £15,000-£25,000</li><li>Senior Travel Agent - £25,000-£35,000</li><li>Manager - £35,000-£50,000</li><li>Consultant - £25,000-£40,000</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Free Level 4 QLS Endorsed Certificate | CPD Accredited | 120 CPD Points | Advanced Learning Materials | Lifetime Access

Travel Agent Training

<p>Looking to turn your passion for travel into a thriving career? Look no further than our QLS Endorsed Travel Agent course! This premium course is designed to provide you with all the skills and knowledge you need to succeed in the exciting world of travel.</p><p>You'll also gain practical skills in itinerary planning, travel booking, and customer service, equipping you with everything you need to start building your own successful travel business.</p><p>Whether you're looking to start your own travel agency or join an existing one, our Travel Agent and Consultant course will give you the skills, knowledge, and confidence you need to succeed in this exciting and rewarding industry. So why wait? Sign up today and start your journey towards a successful career in travel!</p><p><strong>Learning Outocomes:</strong></p><ul><li>Develop knowledge of popular travel destinations and the tourism industry.</li><li>Understand different types of travel products and services, including transportation, accommodation, and activities.</li><li>Build strong communication and customer service skills to effectively communicate with clients and meet their travel needs.</li><li>Develop problem-solving and critical thinking abilities to handle unexpected issues during travel planning.</li><li>Master organisational and time-management skills to efficiently plan and manage multiple travel itineraries.</li><li>Learn about the legal and ethical responsibilities of a travel agent, including compliance with industry regulations and protecting client privacy.</li></ul><p><strong>Enrol Travel Agent and Consultant </strong><strong>today   Learn at your own rhythm and gain an amazing E-learning experience</strong></p><p>A travel agent is a professional who provides travel advice and arranges travel services for clients. They help clients plan and book trips by recommending destinations, transportation options, accommodations, and activities, as well as providing information on travel regulations and requirements.</p><p><strong>Course Curriculum:</strong></p><ul><li>Introduction</li><li>Tourism Products and Services</li><li>Tour Operating and Travel Retailing</li><li>Marketing</li><li>Developing Communication Skills</li><li>Customer Service and Satisfaction</li><li>Customer Relationship Management (CRM)</li><li>Human Resource Management in Travel Industry</li><li>Crisis and Visitor Attraction Management</li><li>Transport Management Procedure</li><li>Sustainable Tourism</li><li>Public Awareness Campaigns</li></ul><p><strong>-----Certificate of Achievement------</strong></p><p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p><p>Learners will get an endorsed certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p><p><strong>CPD Certification</strong></p><p>After successfully completing the assessment of this course, you will be eligible for a Free CPD Certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p><p><strong>Disclaimer</strong></p><p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Travel Agent and Consultant course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Travel Agent - £15,000-£25,000</li><li>Senior Travel Agent - £25,000-£35,000</li><li>Manager - £35,000-£50,000</li><li>Consultant - £25,000-£40,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Free Level 5 QLS Endorsed Certificate | CPD & IAO Accredited | Installment Payment | 150 CPD Points | Lifetime Access

Travel Agent and Consultant

<p>Tired of browsing and searching for a <strong>Advertising </strong>course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed.</p> <p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one Advertising bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Advertising course that will enhance your skills and prepare you for the competitive job market.</p> <p>Also, our experts are available for answering your queries on Advertising and help you along your learning journey. Advanced audio-visual learning modules of these Advertising courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p> <p>Furthermore, to help you showcase your expertise in Advertising, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p> <p><strong>This Advertising Bundle Consists of the following Premium courses: </strong> </p> <ul> <li><strong> </strong><strong>Course 01: </strong>Digital Marketing</li><li><strong> </strong><strong>Course 02: </strong>Strategic Planning and Analysis for Marketing</li><li><strong> </strong><strong>Course 03: </strong>Marketing Fundamentals</li><li><strong> </strong><strong>Course 04: </strong>Business Branding</li><li><strong> </strong><strong>Course 05: </strong>Sales and Marketing Skills Level 3</li><li><strong> </strong><strong>Course 06: </strong>Disruptive Innovation for Business</li><li><strong> </strong><strong>Course 07: </strong>Digital Marketing Business Tips</li><li><strong> </strong><strong>Course 08: </strong>Social Media Strategist Training</li><li><strong> </strong><strong>Course 09: </strong>TikTok Marketing for Business</li><li><strong> </strong><strong>Course 10: </strong>Retail Strategy</li><li><strong> </strong><strong>Course 11: </strong>Influencing and Negotiating</li><li><strong> </strong><strong>Course 12: </strong>Customer Relationship Management<strong><br /></strong></li><li><strong> </strong><strong>Course 13: </strong>The Formula to Talk with Strangers</li><li><strong> </strong><strong>Course 14:</strong> Cross-Cultural Awareness Training</li></ul> <p>Enrol now in Advertising to advance your career, and use the premium study materials from Apex Learning.</p> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the Advertising course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong> </strong><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong> </strong><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Advertising expertise and essential knowledge, which will assist you in reaching your goal.</p> <p><strong>Curriculum of Bundle </strong></p> <p><strong>Course 01: Digital Marketing</strong></p> <ul> <li>Section 1: Introduction</li><li>Section 2: How to Apply the Internet Marketing Process</li><li>Section 3: The Internet Marketing Strategies That Will Increase Your Sales</li><li>Section 4: Creating an Internet Marketing Strategy for Your Business</li><li>Section 5: Structuring and Auditing of Website</li></ul> <p><strong>Course 02: Strategic Planning and Analysis for Marketing</strong></p> <ul> <li>Module 1: An Introduction to Strategic Planning</li><li>Module 2: Development of a Strategic Plan</li><li>Module 3: Strategic Planning for Marketing</li><li>Module 4: Strategic and Marketing Analysis</li><li>Module 5: Internal Analysis</li><li>Module 6: External Analysis</li><li>Module 7: Market Segmentation, Targeting and Positioning</li><li>Module 8: Approaches to Customer Analysis</li><li>Module 9: Approaches to Competitor Analysis</li></ul> <p><strong>Course 03: Marketing Fundamentals</strong></p> <ul> <li>Module 01: Introduction to Marketing Fundamentals</li><li>Module 02: Definitions of Marketing</li><li>Module 03: Traditional vs Contemporary Marketing</li><li>Module 04: Marketing Management Orientations</li><li>Module 05: Understand your Customers</li><li>Module 06: Segmentation</li></ul> <p><strong>Course 04: Business Branding</strong></p> <ul> <li>Business Course Promo Video</li><li>Chapter1</li><li>Chapter2</li><li>Chapter3</li><li>Chapter4</li><li>Chapter5</li><li>Chapter6</li><li>Chapter7</li><li>Chapter8</li><li>Chapter9</li><li>Chapter10</li><li>Chapter11</li></ul> <p><strong>Course 05: Sales and Marketing Skills Level 3</strong></p> <ul> <li>Module One - Getting Started</li><li>Module Two - Understanding the Talk</li><li>Module Three - Getting Prepared to Make the Call</li><li>Module Four - Creative Openings</li><li>Module Five - Making Your Pitch</li><li>Module Six - Handling Objections</li></ul> <p>And more...</p> <p><strong>Course 06: Disruptive Innovation for Business</strong></p> <ul> <li>Module 01: Introduction Disruptive Innovations for Business</li><li>Module 02: The Three Key Difficulties</li><li>Module 03: Six Insight on How to grow Disruptive Innovations next to core</li></ul> <p><strong>Course 07: Digital Marketing Business Tips</strong></p> <ul> <li>Unit 1: You are Responsible for the Failure or Success of Your Business</li><li>Unit 2: Why Internet Marketing and Social Media are important for Businesses</li><li>Unit 3: How Google Search and Display Network Can Increase Your Sales</li><li>Unit 4: The More You Learn the More You Earn</li><li>Unit 5: Commitment</li><li>Unit 6: Telling is not Selling</li><li>Unit 7: Your Network is your Net-worth</li><li>Unit 8: How to become Digital Marketing and Sales Expert</li></ul> <p><strong>Course 08: Social Media Strategist Training</strong></p> <ul> <li>The Rise of Social Media</li><li>Conducting Market Analysis</li><li>Auditing Social Media</li><li>Setting Goals and Selecting Platforms</li><li>Creating the Social Media Policy</li><li>Integrating Marketing Strategies</li><li>Developing Effective Content</li><li>Understanding the Popular Platforms</li><li>Launching Successful Campaigns</li><li>Managing the Community</li><li>Providing Customer Service</li><li>Measuring, Analyzing and Reporting</li><li>The Social Media Strategist Career</li></ul> <p><strong>Course 09: TikTok Marketing for Business</strong></p> <ul> <li>Section 1: Getting Started on TikTok</li><li>Section 2: TikTok Foundations</li><li>Section 3: Special Features of TikTok</li><li>Section 4: How to Monetise Your Audience</li><li>Section 5: Build Your Credibility</li><li>Section 6: Build Your Community</li><li>Section 7: How to Go Viral</li></ul> <p><strong>Course 10: Retail Strategy</strong></p> <ul> <li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07:Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10: Choosing a Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate the Right Deal with Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills for Leading Your Team</li><li>Module 15: Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul> <p><strong>Course 11: Influencing and Negotiating</strong></p> <ul> <li>Unit 01: Influencing</li><li>Unit 02: Negotiating</li></ul> <p><strong>Course 12: Customer Relationship Management<br /></strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 13: The Formula to Talk with Strangers</strong></p> <ul> <li>Section 01: Course Overview</li><li>Section 02: The Formula</li><li>Section 03: Summary</li><li>Section 04: End</li></ul> <p><strong>Course 14: Cross-Cultural Awareness Training</strong></p> <ul> <li>Module 1: Introduction to Cross-Cultural Awareness</li><li>Module 2: Cross-Cultural Communication</li><li>Module 3: Corporate Cross-Cultural Awareness</li><li>Module 4: Cross-Cultural Design</li><li>Module 5: Cross-Cultural Competency</li><li>Module 6: Cultural Values</li><li>Module 7: Working with and Managing a Culturally Diverse Team</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this Advertising bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our Advertising course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having this Advertising expertise will increase the value of your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.</p> </div>

                        </div>

The Digital Advertising Masterclass 2023

<p>Enrol now to discover everything you need to know about the Logistic Management at QLS Level 5 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Module 01:<br />Introduction to Logistic Management</strong></p><ul><li>What Is Logistics?</li><li>Components of Logistics System</li><li>Types of Logistics Management</li></ul><p><strong>Module 02:<br />Planning Framework for Logistics</strong></p><ul><li>Pressures for Change</li><li>Strategic Planning Overview</li><li>Product Characteristics</li><li>The Product Life Cycle</li><li>Packaging</li></ul><p><strong>Module 03:<br />Supply Chain Management</strong></p><ul><li>Introduction to Supply Chain Management</li><li>The Structure of a Supply Chain</li><li>Participants in the Supply Chain<br /><ul><li>Producers</li><li>Distributors</li><li>Retailers</li><li>Customers</li></ul></li><li>Flows of Supply Chain<br /><ul><li>Material Flow</li><li>Information / Data Flow</li><li>Money Flow</li></ul></li><li>Importance of Supply Chain Management</li></ul><p><strong>Module 04:<br />Logistics Management and Organisation</strong></p><ul><li>Relationships with Other Corporate Functions</li><li>Payment Schemes</li><li>Hiring Temporary Staff</li><li>Hiring Temporary Vehicles</li></ul><p><strong>Module 05:<br />Sourcing, Purchasing, and Procurement</strong></p><ul><li>Understanding Strategic Sourcing</li><li>Segmenting Your Supply Chain</li><li>Managing Life Cycle Costs</li><li>Minimising Input Costs</li><li>Sourcing Your Inputs</li><li>Forecasting Your Demand</li><li>Insourcing, Outsourcing, and Offshoring</li></ul><p><strong>Module 06:<br />Channels of Distribution</strong></p><ul><li>Channel Alternatives: Manufacturer-To-Retail</li><li>Channel Alternatives: Direct Deliveries</li><li>Channel alternatives: different structures</li><li>Channel Objectives</li><li>Channel Characteristics</li><li>Opportunities for Outsourcing</li></ul><p><strong>Module 07:<br />Supplier Relationship Management</strong></p><ul><li><strong>Defining Supplier Relationship Management</strong></li></ul><ul><li><strong>Collaborative Business Relationships</strong><ul><li>Aim of British Standard</li><li>Eight Key Stages of the Collaborative Relationship Framework</li></ul></li><li><strong>Relationship Formation</strong></li></ul><ul><li><ul><li>Five Aggregation Levels</li><li>Stages of Supplier Integration</li></ul></li></ul><ul><li><strong>Models of Supplier Relationships</strong></li></ul><ul><li><ul><li>The Cox model</li><li>The Bensaou model</li></ul></li></ul><ul><li><strong>The Termination of Relationships</strong></li></ul><ul><li><ul><li>Reasons for termination</li><li>The process of termination</li><li>Timing</li><li>Relationship aspects</li><li>Legal considerations</li><li>Succession issues</li></ul></li></ul><p><strong>Module 08:<br />Inventory Planning and Management</strong></p><ul><li>The Need to Hold Stocks</li><li>Types of Stockholding/Inventory</li><li>Inventory Costs</li><li>Reasons for Rising Inventory Costs</li><li>Inventory Replenishment Systems</li><li>The Reorder Point and Safety Stock</li><li>The Economic Order Quantity</li><li>Demand Forecasting</li></ul><p><strong>Module 09:<br />Principles of Warehousing</strong></p><ul><li>The Nature of Warehouses</li><li>The Role of Warehouses</li><li>Strategic Issues Affecting Warehousing</li><li>Warehouse Operations</li><li>Packaging and Unit Loads</li><li>Legal Requirements and Local Regulations</li></ul><p><strong>Module 10:<br />Transport Management</strong></p><ul><li>Introduction to Transport Management</li><li>Transport Rate</li><li>Mode of Transport</li><li>Intermodal Transport</li><li>Choice of Ownership</li><li>Other Services</li><li>Plus more</li></ul><p><strong>Module 11:<br />Negotiation Techniques</strong></p><ul><li>Basic Types of Negotiations</li><li>Phases of Negotiation<br /><ul><li>Preparation</li><li>Development</li><li>Closure</li></ul></li><li>Negotiation Techniques</li><li>Strategies for Identifying Mutual Gain</li><li>Effective Negotiation Practise</li><li>Negotiation on Behalf of Others</li></ul><p><strong>Module 12:<br />Customer Service</strong></p><ul><li>What Is Customer Service?</li><li>The Importance of Customer Service</li><li>The Components of Customer Service</li><li>Key Customer Service Components</li><li>Levels of Customer Service</li><li>Measuring Customer Service</li><li>The Customer Service Explosion</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After completing the course, learners will get an endorsed certificate (included with the course) delivered right to their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>CPD Accredited Certificate from One Education</strong></p><p>After completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. The certificate is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Logistic Management at QLS Level 5 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Logistic Management at QLS Level 5 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

One Education

Logistic Management at QLS Level 5 Course

<p><strong>Child Care and Development Course Online</strong></p><p>Introducing the Ultimate Child Care and Development Bundle: Unlocking the Secrets to Nurturing and Educating Young Minds!</p><p>Are you passionate about working with children and helping them thrive in their early years? Do you want to embark on a rewarding career in Child Care and Development or enhance your existing skills in child development? Look no further! Our comprehensive Child Care and Development bundle course is here to equip you with the knowledge and techniques to become a master in child care and development.</p><p>In the highly competitive marketplace of today, you must have an accurate array of talents to succeed in your job. With this comprehensive Child Care and Development Bundle course, you will learn the most in-demand abilities to begin your career while also upgrading your existing knowledge and skills.</p><p>Our exclusive Child Care and Development Bundle course teaches you everything about the issue fully from beginning to end up, so you can get a professional certificate to demonstrate your accomplishments in the workplace.</p><p><strong>This Child Care and Development bundle covers the following courses:</strong></p><ol><li>Level 4 Child Care and Development</li><li>Diploma in Special Education Needs (SEN)</li><li>Level 3 Award in Childcare and Education</li><li>Care and Support for Vulnerable Children</li><li>Level 2 Diploma for the Early Years Practitioner</li><li>Level 2 Certificate in Behaviour that Challenges in Children</li><li>Nursery Nurse</li><li>Level 2 Safeguarding Children Training Course</li><li>Level 4 Diploma in Child Counselling</li><li>Level 3 Designated Safeguarding Lead Training Course</li><li>Primary Teaching Diploma</li><li>Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children</li><li>Level 4 Diploma in Child Psychology</li><li>Level 1 First Award in Children's Play Learning and Development</li><li>Level 5 Diploma in Leadership and Management for Residential Childcare</li></ol><p>Don't miss this incredible opportunity to become a knowledgeable and skilled child care professional. Enrol in our Child Care and Development Bundle course today and unlock the secrets to nurturing and educating young minds. Together, let's make a positive impact on the lives of children and contribute to their future success.</p><p>Sign up now and take the first step towards a fulfilling career in child care and development!</p><p><strong>[ Note: Free 15 PDF certificate as soon as completing the Child Care and Development bundle </strong><strong>course]</strong><strong><br /></strong></p> <p><strong>Child care</strong><strong> and Development Course Online</strong></p><p>With our Child care and Development bundle course, you will have the flexibility to learn at your own pace, whenever and wherever suits you best. Whether you are a busy professional or have other commitments, you can access the course material 24/7 and revisit the content whenever you need a refresher.</p><p>Upon completing our Child care and Development bundle course, you will receive a prestigious certificate that showcases your dedication to excellence in customer service. This certification can significantly enhance your career prospects and demonstrate your commitment to delivering exceptional customer experiences.</p><p><strong>Assessment Method of Child Care and Development</strong></p><p>After completing each module of the Child Care and Development course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong><strong>Certification of Child Care and Development</strong></strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this Child Care and Development course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Childcare</strong><strong> and Development Course Online</strong></p><p>This Child care and Development bundle course is suitable for students, recent grads, and job seekers. The bundle course is also appropriate for anybody interested in this area, as well as those who are already working in this industry and want to improve their knowledge and skills about childcare and Development.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Child care</strong><strong> and Development Course Online</strong></p><p>Students who intend to enrol in this Child care and Development Course must meet the following requirements:</p><ul><li>Child care and Development: Good command of the English language</li><li>Child care and Development: Must be vivacious and self-driven.</li><li>Child care and Development: Basic computer knowledge</li><li>Child care and Development: A minimum of 16 years of age is required.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Child care</strong><strong> and Development Course Online</strong></p><p>The Child care and Development bundle course opens up a range of exciting career paths for individuals passionate about working with children and making a positive impact on their lives. Here are some potential career paths you can pursue after completing the bundle course:</p><ul><li>Early Childhood Educator</li><li>Special Education Teacher</li><li>Nursery Nurse</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Learning & Development

Child Care

Online Course Creation

Certificate in Further Education & Training (Cert Ed)

Child Development

Trainers Course

Child Care and Development Specialised Bundle

<p>Set sail on a journey through the vibrant world of Travel &amp; Tourism with our Level 4 Diploma course. Immerse yourself in the allure of exotic destinations, cultural wonders, and unforgettable experiences. Are you ready to embark on a thrilling adventure through the dynamic world of Travel &amp; Tourism? Say goodbye to the ordinary and step into a realm where every destination is a story waiting to unfold. Our Level 4 Diploma in Travel &amp; Tourism course is your passport to a career filled with excitement, exploration, and endless possibilities. Let's ignite your passion for Travel &amp; Tourism and unleash your potential in the vibrant industry of Travel &amp; Tourism!</p><p>In this Level 4 Diploma in Travel &amp; Tourism course, you'll traverse through a kaleidoscope of modules designed to enrich your understanding of the travel landscape. From unraveling the mysteries of tourism products and services to mastering the art of marketing in Travel &amp; Tourism, each module is a treasure trove of knowledge waiting to be discovered. Prepare to hone your communication skills, delight customers with exceptional service, and navigate through crises with poise and confidence. As we delve into sustainable tourism practices and explore emerging trends in a post-COVID world, you'll be equipped to shape the future of travel with innovation and resilience.</p><p><strong>Level 4 Diploma in Travel &amp; Tourism course Learning Outcomes:</strong></p><ul><li>Understand the diverse facets of Travel &amp; Tourism industry.</li><li>Master the intricacies of tour operating, travel retailing, and transport management.</li><li>Develop effective communication skills essential for success in the industry.</li><li>Ensure customer satisfaction through exceptional service and crisis management.</li><li>Champion sustainable tourism practices and public awareness campaigns.</li><li>Navigate through challenges like Brexit's impact and emerging travel issues with confidence.</li></ul><p>Welcome to Level 4 Diploma in Travel &amp; Tourism! Get ready to embark on an exciting journey of learning and growth on Travel &amp; Tourism. </p><p><strong>Level 4 Diploma in Travel &amp; Tourism </strong></p><ul><li><strong>Module 01:</strong> Introduction to Travel &amp; Tourism</li><li><strong>Module 02: </strong>Tourism Products and Services</li><li><strong>Module 03:</strong> Tour Operating and Travel Retailing</li><li><strong>Module 04:</strong> Marketing in Travel &amp; Tourism</li><li><strong>Module 05:</strong> Developing Communication Skills</li><li><strong>Module 06: </strong>Customer Service and Satisfaction</li><li><strong>Module 07:</strong> Crisis and Visitor Attraction Management</li><li><strong>Module 08:</strong> Transport Management Procedure</li><li><strong>Module 09:</strong> Tourism in the New Normal World/ Post COVID Travel Destinations</li><li><strong>Module 10: </strong>Sustainable Tourism</li><li><strong>Module 11:</strong> Public Awareness Campaigns</li><li><strong>Module 12: </strong>Brexit and its Impact on Tourism Industry</li><li><strong>Module 13:</strong> Travel and Tourism Issues to Contend with</li><li><strong>Module 14:</strong> Human Resource Management in Travel Industry</li></ul><p><strong>Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for <strong>Free</strong> to be delivered to your home by post. For international students, there is an additional postage charge of £10.</p><p><strong>Endorsement</strong></p><p>The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Level 4 Diploma in Travel &amp; Tourism</strong></p><p><strong>Who is this course for</strong></p><p>The Level 4 Diploma in Travel &amp; Tourism is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Level 4 Diploma in Travel &amp; Tourism like -</p><ul><li>Travel agents</li><li>Tour operators</li><li>Destination managers</li><li>Event planners</li><li>Hospitality professionals</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Level 4 Diploma in Travel &amp; Tourism</strong></p><p>To enrol in this Level 4 Diploma in Travel &amp; Tourism course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Level 4 Diploma in Travel &amp; Tourism</strong></p><p><strong>Career Paths:</strong></p><ul><li><strong>Travel Consultant:</strong> £20,000 - £35,000 per annum</li><li><strong>Tour Manager:</strong> £25,000 - £40,000 per annum</li><li><strong>Destination Marketing Manager:</strong> £30,000 - £50,000 per annum</li><li><strong>Event Coordinator:</strong> £22,000 - £35,000 per annum</li><li><strong>Hotel Manager:</strong> £25,000 - £45,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>QLS Endorsed Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

Compliance Central

Level 4 Diploma in Travel & Tourism

<p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);">This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.</p><p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approved by CPD &ndash; Duration 50 mins* &ndash; &pound;65.00</strong></p><p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><h1 style="color: var(--nv-text-color) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--nv-text-color) !important;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Business Skills</span></h1><p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);"><img src="https://images.cademy.co.uk/be568c43-a268-45c7-8fca-c3c11d4612c0/ef61a8e4-e5dc-4b69-adfb-797f8d7b333c/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center;" fr-original-class="fr-draggable"></p><div style="color: rgb(43, 43, 43); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(43, 43, 43);"><div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(43, 43, 43); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);"><figure fr-original-style="" style="box-sizing: border-box;"><div tabindex="0" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></figure></div><p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);">You would think that one-on-one training would cost a fortune and be time-consuming to organise. Well, it isn&rsquo;t! Our one-on-one tutor led interactive online training goes at precisely the pace required by each individual. It provides an opportunity to go over the learning content as often as required so every employee gets the optimum learning experience that&rsquo;ll be retained and applied to keep your business safe and compliant.</p><p style="color: rgb(43, 43, 43); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);">At a fraction of the cost and fraction of management time than you&rsquo;d expect, this business skills online training has the added bonus of a minimal loss of productivity because it&rsquo;s really efficient and flexible.</p><h3 style="color: rgb(43, 43, 43); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);">Please note that listed course prices do not include VAT.</h3><div style="color: rgb(43, 43, 43); box-sizing: border-box;" fr-original-style=" color: rgb(43, 43, 43);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Alcohol Personal Licence Holder</li><li fr-original-style="" style="box-sizing: border-box;">Anti Harassment and Bullying</li><li fr-original-style="" style="box-sizing: border-box;">Anti-Bribery and Corruption</li><li fr-original-style="" style="box-sizing: border-box;">Anti-Money Laundering</li><li fr-original-style="" style="box-sizing: border-box;">Conflict Resolution in the Workplace</li><li fr-original-style="" style="box-sizing: border-box;">Customer Service</li><li fr-original-style="" style="box-sizing: border-box;">Cyber Security</li><li fr-original-style="" style="box-sizing: border-box;">Developing Good Employee Relations</li><li fr-original-style="" style="box-sizing: border-box;">Developing Teamwork</li><li fr-original-style="" style="box-sizing: border-box;">Disciplinary Procedures</li><li fr-original-style="" style="box-sizing: border-box;">Drug and Alcohol Awareness</li><li fr-original-style="" style="box-sizing: border-box;">Effective Delegation</li><li fr-original-style="" style="box-sizing: border-box;">Equality, Diversity and Discrimination</li><li fr-original-style="" style="box-sizing: border-box;">Facebook for Business</li><li fr-original-style="" style="box-sizing: border-box;">Introducing GDPR</li><li fr-original-style="" style="box-sizing: border-box;">Introduction to Emotional Intelligence</li><li fr-original-style="" style="box-sizing: border-box;">Leadership Skills</li></ul><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Licensed Premises Staff Training</li><li fr-original-style="" style="box-sizing: border-box;">LinkedIn for Business</li><li fr-original-style="" style="box-sizing: border-box;">Managing Meetings</li><li fr-original-style="" style="box-sizing: border-box;">Managing Sickness and Absence</li><li fr-original-style="" style="box-sizing: border-box;">Negotiation</li><li fr-original-style="" style="box-sizing: border-box;">Objective Setting</li><li fr-original-style="" style="box-sizing: border-box;">Presentation Skills</li><li fr-original-style="" style="box-sizing: border-box;">Project Management</li><li fr-original-style="" style="box-sizing: border-box;">Sales Skills</li><li fr-original-style="" style="box-sizing: border-box;">Search Engine Optimisation for Business</li><li fr-original-style="" style="box-sizing: border-box;">Sexual Harassment in the Workplace</li><li fr-original-style="" style="box-sizing: border-box;">Social Media for Business</li><li fr-original-style="" style="box-sizing: border-box;">Stress Management</li><li fr-original-style="" style="box-sizing: border-box;">The Principles of Performance Management</li><li fr-original-style="" style="box-sizing: border-box;">Time Management</li><li fr-original-style="" style="box-sizing: border-box;">Twitter for Business</li></ul></div>

Wimbledon Training Services

Emotional Intelligence (EQ)

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Introduction to Emotional Intelligence

<p><strong>Medical Secretary Course Online</strong></p><p>A <strong>Medical Secretary Course</strong> is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This<strong> Medical Secretary Course </strong>will teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This <strong>Medical Secretary Course</strong> will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Medical Secretary Course </strong>will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Courses are included in this Medical Secretary Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Medical Secretary</li><li><strong>Course 02: </strong>Dealing With Difficult People<strong><br /></strong></li><li><strong>Course 03:</strong> Communication Skills Course</li><li><strong>Course 04: </strong>Level 5 Proofreading &amp; Copy Editing</li><li><strong>Course 05: </strong>Level 2 Customer Service</li><li><strong>Course 06: </strong>Level 1 Certificate in Well-being</li><li><strong>Course 07:</strong> Level 5 Negotiation Skills Course</li><li><strong>Course 08:</strong> Workplace Stress Management</li><li><strong>Course 09: </strong>Level 2 Award in Job Search and Interview Skills</li><li><strong>Course 10: </strong>Anger Management</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Medical Secretary course ]</strong></p> <p><strong>Medical Secretary Course</strong></p><p><strong>Industry Experts Designed this Medical Secretary Course into 13 detailed modules.</strong></p><p><strong>Assessment Method of Medical Secretary Course</strong></p><p>After completing each module of the <strong>Medical Secretary Course</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Medical Secretary Course</strong></p><p>After completing the MCQ/Assignment assessment for this <strong>Medical Secretary Course</strong>, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Medical Secretary Course</strong></p><p>This Medical Secretary Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Medical Secretary Course</strong></p><p>There are <strong>no specific</strong> requirements for this Medical Secretary Course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Medical Secretary Course</strong></p><p>After completing this Medical Secretary Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist, Medical Secretary, Healthcare Administrator, GP Receptionist, Patient Coordinator.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Secretarial & PA

Medical Receptionist

Medical Transcription

Secretarial & Shorthand

Medical Assistant

Medical Secretary

Medical Secretary Course

<div>
        <div>
            <h2>
                Recognised Accreditation
            </h2>
            <p>This course is accredited by continuing professional development (CPD). CPD UK is globally
                recognised by employers, professional organisations, and academic institutions, thus a
                certificate from CPD Certification Service creates value towards your professional goal
                and achievement.</p>

                

                <p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p>
                
    </div>
    <div>
        <div>
            <div>
                
                <h3>What is CPD?</h3>
                <p>Employers, professional organisations, and academic institutions all recognise CPD,
                    therefore a credential from CPD Certification Service adds value to your professional
                    goals and achievements.</p>
                <h4>Benefits of CPD</h4>
                <ul>
                    <li>Improve your employment prospects </li>
                    <li>Boost your job satisfaction </li>
                    <li>Promotes career advancement </li>
                    <li>Enhances your CV </li>
                    <li>Provides you with a competitive edge in the job market </li>
                    <li>Demonstrate your dedication </li>
                    <li>Showcases your professional capabilities</li>
                </ul>
            </div>
        </div>
        <div>
            <div>
                
                <h3>What is IPHM? </h3>
                <p>The IPHM is an Accreditation Board that provides Training Providers with international
                    and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation
                    is a guarantee of quality and skill. </p>
                <h4>Benefits of IPHM </h4>
                <ul>
                    <li>It will help you establish a positive reputation in your chosen field </li>
                    <li>You can join a network and community of successful therapists that are dedicated to
                    providing excellent care to their client </li>
                    <li>You can flaunt this accreditation in your CV </li>
                    <li>It is a worldwide recognised accreditation </li>
                </ul>
            </div>
        </div>
        <div>
            <div>
                
                <h3>What is Quality Licence Scheme?</h3>
                <p>This course is endorsed by the Quality Licence Scheme for its high-quality,
                    non-regulated provision and training programmes. The Quality Licence Scheme is a brand
                    of the Skills and Education Group, a leading national awarding organisation for
                    providing high-quality vocational qualifications across a wide range of industries.</p>
                <h4> Benefits of Quality License Scheme </h4>
                <ul>
                    <li>Certificate is valuable</li>
                    <li>Provides a competitive edge in your career</li>
                    <li>It will make your CV stand out</li>
                </ul>
            </div>
        </div>
    </div>
                    </div><div>
				
<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Managerial Skills For Managers</td>
				</tr>
								<tr>
					<td colspan="4">Small Business Fundamentals Crash Course</td>
				</tr>
								<tr>
					<td colspan="4">Mini MBA - Foundations of Business Strategy Consulting</td>
				</tr>
								<tr>
					<td colspan="4">Entrepreneur Mindset Masterclass</td>
				</tr>
								<tr>
					<td colspan="4">Situational Leadership Training</td>
				</tr>
								<tr>
					<td colspan="4">Project Management Training</td>
				</tr>
								<tr>
					<td colspan="4">Team Building Masterclass</td>
				</tr>
								<tr>
					<td colspan="4">Complete Online Marketing &amp; Advertising Course</td>
				</tr>
								<tr>
					<td colspan="4">Outstanding Customer Service - The Ultimate Guide!</td>
				</tr>
								<tr>
					<td colspan="4">Personal / Business Networking Skills For Maximum Success!</td>
				</tr>
								<tr>
					<td colspan="4">Six Sigma - Business and Manufacturing Process Improvement</td>
				</tr>
								<tr>
					<td colspan="4">Risk Management in Projects, Programs and Portfolios</td>
				</tr>
								<tr>
					<td colspan="4">Supply Chain Management</td>
				</tr>
								<tr>
					<td colspan="4">Data Analysis For Professionals</td>
				</tr>
								<tr>
					<td colspan="4">Obtain Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>
						Order Your Certificate of Achievement					</td>

					
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Study Plex

Business Manager Training Online - Mega Bundle

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations.</p><p></p><p></p><p>This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.</p><p></p>Prerequisites<p></p><p></p><ul> <li>Experience as an IT professional or student</li> <li>Working knowledge of Microsoft Power Platform and its key components</li> <li>Knowledge of Microsoft Dataverse (or general data modeling) and security concepts</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Describe the business value of the Microsoft Power Platform</h3> <ul> <li>Explore Microsoft Power Platform</li> <li>Describe the business value of the Power Platform</li> <li>Explore connectors and Microsoft Dataverse</li> <li>Describe how Power Platform works with Microsoft 365 apps and services</li> <li>Explore how Power Platform works with Microsoft Teams</li> <li>Describe how Power Platform works  with Microsoft Dynamics 365 apps</li> <li>Describe how Power Platform solutions consume Microsoft Azure services </li> <li>Explore how Microsoft Power Platform apps work together </li> <li>Use Artificial Intelligence to increase productivity</li> </ul> <h3>2 - Core components of Power Pages</h3> <ul> <li>Get started with Power Pages</li> <li>Core tools and components of Power Pages</li> <li>Overview of Power Pages security</li> <li>Overview of Power Pages extensibility</li> </ul> <h3>3 - Explore Power Pages templates</h3> <ul> <li>Site design templates</li> <li>Scenario-based templates</li> <li>Dynamics 365 Power Pages site templates</li> </ul> <h3>4 - Explore Power Pages design studio</h3> <ul> <li>Work with pages</li> <li>Page components</li> <li>Site styling and templates</li> </ul> <h3>5 - Explore Power Pages design studio data and security features</h3> <ul> <li>Data workspace in Power Pages design studio</li> <li>Power Pages security features</li> </ul> <h3>6 - Introduction to Power Pages administration</h3> <ul> <li>Power Pages administrative tools</li> <li>Set up workspace in Power Pages design studio</li> </ul> <h3>7 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>8 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>9 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>10 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>11 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>12 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>13 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>14 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>15 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>16 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul> <h3>17 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>18 - Manage tables in Dataverse</h3> <ul> <li>Identify tables and table types in Dataverse</li> <li>Create a custom table</li> <li>Enable attachments within a table</li> <li>Licensing requirements for each table type</li> </ul> <h3>19 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Create a primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>20 - Create a relationship between tables in Dataverse</h3> <ul> <li>Relate one or more tables - Introduction</li> <li>Relationship types that are available in Microsoft Dataverse</li> <li>Create a one-to-many relationship between tables</li> <li>Create a many-to-many relationship between tables</li> <li>Edit or delete relationships</li> </ul> <h3>21 - Working with choices in Dataverse</h3> <ul> <li>Define choice column</li> <li>Standard choices column</li> </ul> <h3>22 - Get started with security roles in Dataverse</h3> <ul> <li>Understand environment roles</li> <li>Adding or disabling an environment user</li> <li>Understand security concepts in Dataverse</li> <li>Understand user security roles and security role defaults</li> <li>Check the roles that a user belongs to</li> <li>Configure Dataverse teams for security</li> <li>Configure Dataverse group teams for security</li> </ul> <h3>23 - Use administration options for Dataverse</h3> <ul> <li>Use Microsoft Power Platform Admin Center portal</li> <li>Tenant storage capacity</li> <li>Advanced Customization options in Power Apps Portal</li> <li>Enable and disable auditing</li> </ul> <h3>24 - Manage Dynamics 365 model-driven app settings and security</h3> <ul> <li>Configure role-based security</li> <li>Manage teams and business units</li> <li>Explore settings and customizations</li> </ul> <h3>25 - Introduction to Microsoft Power Platform security and governance</h3> <ul> <li>Identify Microsoft Power Platform environments</li> <li>Data Loss Prevention policies</li> <li>Microsoft Power Platform Center of Excellence Starter Kit</li> </ul> <h3>26 - Get started with model-driven apps in Power Apps</h3> <ul> <li>Introducing model-driven apps</li> <li>Components of model-driven apps</li> <li>Design model-driven apps</li> <li>Incorporate business process flows</li> </ul> <h3>27 - Configure forms, charts, and dashboards in model-driven apps</h3> <ul> <li>Forms overview</li> <li>Form elements</li> <li>Configure multiple forms</li> <li>Use specialized form components</li> <li>Configure views overview</li> <li>Configure grids</li> <li>Create and edit views</li> <li>Configure charts overview</li> <li>Dashboards overview</li> <li>Use interactive streams and tiles</li> </ul> <h3>28 - Get started with Power Apps canvas apps</h3> <ul> <li>Power Apps building blocks</li> <li>Ways to build Power Apps</li> <li>Power Apps related technologies</li> <li>Additional Power Apps related technologies</li> <li>Designing a Power Apps app</li> </ul> <h3>29 - Connect to other data in a Power Apps canvas app</h3> <ul> <li>Overview of the different data sources</li> <li>Work with action-based data sources</li> <li>Power Automate is a companion to Power Apps</li> </ul> <h3>30 - How to build the UI in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Branding a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Using the tablet or phone form factors</li> </ul> <h3>31 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>32 - Build your first app with Power Apps and Dataverse for Teams</h3> <ul> <li>Create your first app with the hero template</li> <li>Customize your app with Power Apps Studio</li> <li>Publish your app</li> <li>Install template apps</li> </ul> <h3>33 - Access Dataverse in Power Pages websites</h3> <ul> <li>Use lists to display multiple Dataverse records</li> <li>Use forms to interact with Dataverse data</li> </ul> <h3>34 - Authentication and user management in Power Pages</h3> <ul> <li>Power Pages authentication settings</li> <li>User registration in Power Pages</li> <li>Authentication management for Power Pages users</li> <li>Power Pages authentication providers</li> </ul> <h3>35 - Power Pages maintenance and troubleshooting</h3> <ul> <li>Power Pages website maintenance</li> <li>Power Pages website troubleshooting</li> </ul> <h3>36 - Define and create business rules in Dataverse</h3> <ul> <li>Define business rules - Introduction</li> <li>Define the components of a business rule</li> <li>Create a business rule</li> </ul> <h3>37 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Troubleshoot flows</li> </ul> <h3>38 - Use the Admin center to manage environments and data policies in Power Automate</h3> <ul> <li>Administer flows</li> <li>Export and import flows</li> <li>Learn how to distribute button flows</li> </ul> <h3>39 - Use Dataverse triggers and actions in Power Automate</h3> <ul> <li>Dataverse triggers</li> <li>Query data</li> <li>Create, update, delete, and relate actions</li> </ul> <h3>40 - Extend Dataverse with Power Automate</h3> <ul> <li>Set up a flow and configure its trigger</li> <li>Email Dataverse record</li> <li>Add to-do items</li> <li>Test and run your flow</li> </ul> <h3>41 - Introduction to expressions in Power Automate</h3> <ul> <li>Get started with expressions</li> <li>Notes make things easier</li> <li>Types of functions</li> <li>Write complex expressions</li> </ul> <h3>42 - Build your first Power Automate for desktop flow</h3> <ul> <li>Set up the environment</li> <li>Explore Power Automate for desktop</li> <li>Create your first Power Automate for desktop flow</li> <li>Record Power Automate for desktop actions</li> <li>Edit and test recorded actions</li> </ul> <h3>43 - Run a Power Automate for desktop flow in unattended mode</h3> <ul> <li>Set up an unattended desktop flow</li> <li>Create a new cloud flow that calls an existing flow in unattended mode</li> <li>Perform a test run</li> <li>Best practices</li> </ul> <h3>44 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>45 - Get started with Microsoft Copilot Studio bots</h3> <ul> <li>Get started working with environments</li> <li>Create bots and work with the Microsoft Copilot Studio interface</li> <li>Create topics</li> <li>Test bots</li> <li>Publish bots and analyze performance</li> </ul> <h3>46 - Enhance Microsoft Copilot Studio bots</h3> <ul> <li>Use Power Automate to add actions</li> <li>Transfer conversations to agents by using Omnichannel for Customer Service</li> <li>Create topics for existing support content</li> <li>Analyze bot performance</li> </ul> <h3>47 - Manage topics in Microsoft Copilot Studio</h3> <ul> <li>Work with bot topics</li> <li>Branch a topic</li> <li>Create topics for existing support content</li> <li>Work with system fallback topics</li> <li>Manage topics</li> </ul> <h3>48 - Manage Power Virtual Agents</h3> <ul> <li>Environments in Microsoft Copilot Studio</li> <li>Bot topics permissions</li> <li>Bot entities and flow permissions</li> <li>Monitor and diagnose</li> <li>Administer and manage</li> <li>Export and import bots</li> <li>Authentication</li> </ul> <h3>49 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>50 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>51 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>52 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>53 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>54 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>55 - Manage solutions in Power Apps and Power Automate</h3> <ul> <li>Add and remove apps, flows, and entities in a solution</li> <li>Edit a solution-aware app, flow, and table</li> <li>Build and deploy a complex solution with flows, apps, and entities</li> <li>Automate solution management</li> </ul> <h3>56 - Load/export data and create data views in Dataverse</h3> <ul> <li>View data in a table</li> <li>Create or edit views of data in a table</li> <li>Load data into a table</li> <li>Export data from a table</li> <li>Add, update, or delete data in a table by using Excel</li> <li>Import data using Power Query</li> <li>Generate a new dataflow from an Excel Template</li> <li>Dataflow and Azure integration</li> </ul> <h3>57 - Get started with AI Builder</h3> <ul> <li>Choose an AI capability</li> <li>Create your first model</li> <li>Ways to use your models</li> </ul> <h3>58 - Manage models in AI Builder</h3> <ul> <li>Model lifecycle</li> <li>Manage model versions</li> <li>Share your models</li> </ul> <h3>59 - Use AI Builder in Power Automate</h3> <ul> <li>AI Builder in Power Automate saves time</li> <li>Advanced usage of AI Builder in Power Automate</li> </ul> <h3>60 - Functional Consultant skills</h3> <ul> <li>Create entity relationship diagrams</li> <li>Create and document mock-ups</li> <li>Document functional requirements and artifacts</li> <li>Complete fit-gap analysis</li> <li>Discuss stakeholder management responsibilities</li> <li>Understand industry accelerators</li> <li>Define Application Lifecycle Management</li> <li>Participate in testing</li> <li>Evaluate options</li> <li>Define connectors</li> <li>Understand Power Apps component framework</li> </ul> <h3>61 - Solution Architect series: Plan application lifecycle management for Power Platform</h3> <ul> <li>Key considerations for ALM</li> <li>Solutions</li> <li>Configuration and reference data</li> <li>Release process</li> <li>ALM with Azure DevOps</li> </ul></div>

Nexus Human

Microsoft Power Apps

Power Apps

Microsoft Power BI

Microsoft Power Platform

Microsoft AZ-104

Microsoft AZ-303

PL-200T00 Microsoft Power Platform Functional Consultant

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn what is Real Estate and why it is different from other asset classes</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get to grips with the overall size and structure of the UK Real Estate Market</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn and analyse the links between the different parts of the property market</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand who works in the Real Estate Market, their qualifications and their job descriptions</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc&hellip;</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to read a real estate market report</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how current affairs, politics and economics affects Real Estate Investment</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Employees who interacts with Real Estate Firms</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recent non-cognate Graduates interested in entering the field of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Morning</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate or Property?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What is Real Estate - Physical characteristics &amp; Investment characteristics</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Why buy Real Estate?</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How big is the UK Real Estate market? - Total size and size of various sub sectors</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Key Real Estate Market Locations, Sale Prices and Rents</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market &amp; How the four markets interact and make money</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to calculate Sale Price and Real Estate Returns</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to read a Real Estate market report</li><li value="9" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Afternoon</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Who works in Real Estate and what do they do?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations &amp; Typical career paths</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle &amp; The Development lifecycle</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Companies&rsquo; - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity &amp; Related industries</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Networks</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The future of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">CPD Accredited Certificate</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Files</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.


On this course, you will…
Learn what is Real Estate and why it is different from other asset classes
Get to grips with the overall size and structure of the UK Real Estate Market
Learn and analyse the links between the different parts of the property market
Understand who works in the Real Estate Market, their qualifications and their job descriptions
Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc…
Learn how to read a real estate market report
Understand how current affairs, politics and economics affects Real Estate Investment
Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector


Who will benefit from this course?
Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies
Customer Service Employees who interacts with Real Estate Firms
Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector
Recent non-cognate Graduates interested in entering the field of Real Estate


Course Outline
Morning
Real Estate or Property?
What is Real Estate - Physical characteristics & Investment characteristics
Why buy Real Estate?
How big is the UK Real Estate market? - Total size and size of various sub sectors
Key Real Estate Market Locations, Sale Prices and Rents
The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market & How the four markets interact and make money
How to calculate Sale Price and Real Estate Returns
How to read a Real Estate market report
How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?


Afternoon
Who works in Real Estate and what do they do?
Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations & Typical career paths
Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle & The Development lifecycle
Real Estate Companies’ - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity & Related industries
Real Estate Networks
The future of Real Estate


Included in the Course
CPD Accredited Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Professional Development

Continuous Professional Development (CPD)

 This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. 

An Introduction to Real Estate (Foundational Level)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p><span>People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.</span></p><p></p>Overview<p></p><p><span>Describe the customer engagement apps and what they have in common</span></p><br /><p><span>Describe the standard marketing processes and how Dynamics 365 Marketing addresses them</span></p><br /><p><span>Describe Dynamics 365 Marketing features and capabilities</span></p><br /><p><span>Describe additional marketing apps</span></p><br /><p><span>Describe the standard sales processes and how Dynamics 365 Sales addresses them</span></p><br /><p><span>Describe Dynamics 365 Sales capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them</span></p><br /><p><span>Describe Dynamics Customer Service capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard field service business processes and how Dynamics 365 Field Service addresses</span></p><br /><p><span>Describe how to generate Work Orders</span></p><br /><p><span>Describe the scheduling capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the inventory management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the asset management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations</span></p><br /><p><span>Describe the sales capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the project management capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the resource utilization capabilities of Dynamics 365 Project Operations</span></p><p></p><p>This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.</p></div><div id="course-pills-2"><h4>Learn the Fundamentals of Dynamics 365 Marketing</h4><ul><li>Get introduced to the Dynamics 365 customer engagement apps</li><li>Examine Dynamics 365 Marketing</li><li>Describe Dynamics 365 Marketing capabilities</li><li>Review Additional Marketing Apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Sales</h4><ul><li>Explore Dynamics 365 Sales</li><li>Manage the sales lifecycle with Dynamics 365 Sales</li><li>Review additional sales apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Customer Service</h4><ul><li>Examine Dynamics 365 Customer Service</li><li>Describe Dynamics Customer Service capabilities</li><li>Review additional customer service apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Field Service</h4><ul><li>Examine Dynamics Field Service</li><li>Generate Work Orders in Dynamics 365 Field Service</li><li>Describe the scheduling capabilities of Dynamics 365 Field Service</li><li>Examine the inventory management capabilities of Dynamics 365 Field Service</li><li>Review the asset management capabilities of Dynamics 365 Field Service</li></ul><h4>Learn the Fundamentals of Dynamics 365 Project Operations (CRM)</h4><ul><li>Examine Dynamics 365 Project Operations</li><li>Describe the sales capabilities of Dynamics 365 Project Operations</li><li>Plan projects with Dynamics 365 Project Operations</li><li>Review the resource utilization capabilities of Dynamics 365 Project Operations</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Online Course Marketing

Microsoft 365

Microsoft AZ-900

Microsoft AZ-700

Microsoft Dynamics

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Customer Care

Customer Service

Service Design Courses (SDC)

Professional Skills Course (PSC)

Providing Outstanding Customer Service

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need.</p>

<p>At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.</p>
<p>
							
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GBA Corporate

Medical

Medical Tourism

Online

Supply Chain and Logistics Management

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p><strong>By the end of the course, delegates will have:</strong></p>

<p> </p>

<ul>
	<li>Identify and prioritise key accounts</li>
	<li>Increasing business revenue through effective CRM</li>
	<li>The importance of client care in the business environment</li>
	<li>Contribution of Customer care towards to quality service</li>
	<li>Understand the benefits of high-level CRM and the part it plays in client retention</li>
	<li>Understanding the service excellence and its strengths</li>
	<li>Necessary attitudes for inspiring customer service</li>
	<li>Develop the important skills necessary for an effective Customer Relationship Manager</li>
	<li>Building rapport and creating strong working relationships</li>
	<li>Effective Communication between the clients</li>
	<li>Understanding the importance of interpersonal contact and behaviour </li>
</ul>
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