Giving and Getting Help: Managing Customer Expectations
5.0(9)Difficult Situations: Call Escalation
5.0(9)Communication Skills: Effective Meetings
5.0(9)First Impressions: Telephone Skills
5.0(9)Difficult Situations: Delivering Bad News
5.0(9)Communication Skills: Fundamentals
5.0(9)Follow-Through: Upselling Opportunities
5.0(9)Managing Professional (MP) Transition - CPD Accredited
5.0(2)Level 3 Certificate in Food Safety for Catering (CPD)
5.0(2)Safeguarding Small Businesses During Pandemic Part - 1