Name: Call Centre Essentials Skills
Price: 39 GBP
Availability: InStock

<p>Do you want to know how to <strong>motivate workers</strong> with mental health concerns at work? The <strong>Mental Health First Aid Level 5</strong> training can increase your understanding of mental health treatment methods. In addition, training to be a mental health first aid provider will increase your motivation to assist others.</p><p>This Mental Health First Aid training aims to deepen your awareness of <strong>stress, anxiety, and schizophrenia, as well as mental health and psychiatric diseases</strong>. Its objective is to arm you with the information and abilities needed to understand the struggles that people with personality disorders and mood disorders go through and to help them on the path to recovery. This Mental Health First Aid course also introduces the treatments, drugs, and therapies used to treat mental diseases. Our Mental Health First Aid training course thoroughly introduces workplace resources for mental health first aid, Anxiety &amp; Medication and how to <strong>handle an emergency.</strong></p><p><strong><u>Learning Outcomes</u></strong></p><p>After completing this Mental Health First Aid course, you will be able to:</p><ul><li>Learn everything you can about the fundamentals of mental health first aid, Anxiety &amp; Medication</li><li>Know about psychiatric disorders, schizophrenia, stress, and anxiety.</li><li>Understand how to spot personality disorders and mood disorders.</li><li>Get a better understanding of eating disorders, self-harm, and suicide.</li><li>Discover how mental illness treatment works.</li><li>Familiarise yourself with laws and workplace facilities.</li><li>You'll learn how to diagnose, treat, plan care for, and assist individuals in mental health crises.</li></ul><p><strong><u>Key Features<u><br /></u></u></strong></p><ul><li>QLS Endorsed Mental Health First Aid Course</li><li>CPD Certified Mental Health First Aid Training</li><li>Get 24/7 access to the content for a full year</li><li>Materials are reviewed by child psychologists</li><li>Complete the Mental Health First Aid course at your own pace</li></ul><p><strong>Learn the skills you need to succeed in this role with the Mental Health First Aid, Anxiety &amp; Medication course.</strong></p><p>Mental health first-aiders play a crucial role in staff welfare, and in order to provide the appropriate kind of mental health first aid in the workplace, you need to be properly qualified. The Mental Health First Aid course ensures you have the first aid skills and confidence to deal with any situation.</p><p>Mental health first aid providers play an important role in the health and well-being of people suffering from mental illnesses in the workplace. After completing our Mental Health First Aid course, you will be <strong>familiar with the role and responsibilities </strong>of a first aider in this field. We give you the knowledge and skills you need to meet the many demands of people in various mental states, especially those with complex needs. For the role you'll play in their lives, you'll be <strong>able to establish responsibility.</strong></p><p><strong><u>Key Topics Covered in this Mental Health First Aid Course</u></strong></p><ul><li><strong>Topic 01: </strong>Fundamentals of Mental Health First Aid</li><li><strong>Topic 02: </strong>Psychiatric Disorders</li><li><strong>Topic 03: </strong>Childhood and Adolescent Psychiatric Disorders</li><li><strong>Topic 04: </strong>Schizophrenia</li><li><strong>Topic 05:</strong> Stress and Anxiety</li><li><strong>Topic 06: </strong>Personality Disorders &amp; Mood Disorders</li><li><strong>Topic 07: </strong>Eating &amp; Sleeping Disorders</li><li><strong>Topic 08: </strong>Self-Harm &amp; Suicide</li><li><strong>Topic 09: </strong>Mental Illness Treatment</li><li><strong>Topic 10: </strong>Medication and Therapy</li><li><strong>Topic 11:</strong> Social Attitudes</li><li><strong>Topic 12:</strong> Mental Health First Aid Laws</li><li><strong>Topic 13:</strong> Workplace Mental Health First Aid Facilities</li><li><strong>Topic 14:</strong> Dealing with a Mental Health Crisis</li></ul><p><strong><u>Assessment &amp; Feedback</u></strong></p><ul><li>MCQ Test</li><li>Assignment Included for Mental Health First Aid Training</li><li>Get 60% marks to pass</li><li>Instant Assessment and Feedback</li></ul><p><strong><u>Certificates of Achievement</u></strong></p><ul><li>QLS Endorsed Certificate is Available</li><li>CPD Certified PDF Certificate is Available</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in Mental Health First Aid course, specially:</p><ul><li>Clinical Psychologists</li><li>Mental Health Nursing</li><li>Child Psychologist</li><li>Psychiatric Nurse Practitioners</li><li>Clinical Social Workers</li><li>EDI Child Psychology Specialist</li></ul><p>This Mental Health First Aid course provides you with the theoretical foundation you need to improve in this particular area. To get a professional qualification, you can enrol the following:</p><ul><li>RQF Mental Health Awareness</li><li>NVQ Level 3 Mental Health</li><li>FAA Level 1 in Awareness for Mental Health (RQF)</li><li>Level 2 Certificate in Mental Health Awareness (RQF)</li><li>Level 3 Certificate in Understanding Mental Health Awareness (RQF)</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific prerequisites to enrol the course.</p><p><strong>N.B:</strong> This course only gives you the theoretical knowledge that you need to excel in this field. Our Mental Health First Aid, Anxiety &amp; Medication doesn't entitle you to practise as a professional in this specific field.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>People in the sector generally pursue careers in the following fields.</p><ul><li><strong>Ambulance Care Assistant</strong>: £17,000 to £21,000 per year</li><li><strong>Mental Health Recovery Worker</strong>: £18,000 to £25,000 per year</li><li><strong>Group Facilitator</strong>: £22,000 to £30,000 per year</li><li><strong>Recovery Worker</strong>: £18,000 to £24,000 per year</li><li><strong>Mental Health First Aid Instructor</strong>: £40k to £70k per year</li><li><strong>Mental Health Counsellor</strong>: £40k to £70k per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion (PDF)</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4>Certificate of completion (QLS Hardcopy)</h4>
        <p>
            Hard copy certificate -
            £109
        </p>
            <div><p><strong>QLS Endorsed Certificate</strong></p><p>Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -</p><ul><li>Within the UK: £109</li><li>International: £109 + £10 (postal charge) = £119</li></ul><p><strong>CPD Certification Service Accredited Certification</strong></p><ul><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul></div>

                        </div>

One Education

Mental Health First Aid Level 5 Course

General Admission

<p>The Site Management Safety Training Scheme (SMSTS) is a training programme available in the United Kingdom that provides construction professionals with the skills and knowledge needed to maintain a safe and healthy workplace. It also trains its learners to follow safety rules such as the Health and Safety at Work Act 1974. Whether you are working in a building or you are an employer, it is important for you to have adequate knowledge of the Site Management Safety Training Scheme.</p><p>All workers have the right to work in environments where hazards to their health and safety are effectively managed. Workplace health and safety is concerned with preventing you from becoming injured or unwell as a result of your job.</p><p>This Site Management Safety Training Scheme covers a wide range of issues, including health and safety regulations, risk assessment and management, various scenarios during demolition and deconstruction, and the risks connected with them, as well as the essential control measures.</p><p><strong>Learning Outcome</strong></p><p>After completing this course, you should be able to:</p><ul><li>Identify the health and safety laws and the act of health and safety at work</li><li>Discuss the designer's and contractors' duty to ensure that suitable utilities and welfare facilities are provided and work is carried out safely.</li><li>Illustrate the behavioural safety aspects</li><li>Clarify scaffolding operations at the working site.</li></ul><p><strong>Key Features </strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Site Management Safety Training Scheme (SMSTS) course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Gifts</strong></p><ul><li>Life Coaching Course</li></ul><p><strong>Enrol now in this </strong><strong>Site Management Safety Training Scheme (SMSTS) course to excel! </strong></p><p>The Site Management Safety Training Scheme course will give you the most comfortable and rich learning experience possible. The Site Management Safety Training Scheme course is divided into multiple in-depth modules.</p><p><strong>*** Course Curriculum ***</strong></p><p>Here are the topics you will cover in the Site Management Safety Training Scheme.</p><ul><li><strong>Module 01: </strong>Health and Safety at Work - Topics covered in this module: Health and Safety Law, What Health and Safety Law Requires and The Health and Safety at Work Act</li><li><strong>Module 02: </strong>Site Set-Up - Topics covered in this module: Planning Site Set-up, Initial Site Set-up, Site Set-up Safety, Welfare Facilities, Site Services, Site Traffic, etc.</li><li><strong>Module 03:</strong> Construction Design and Management (CDM) Regulations - Topics to be covered in this module: Aim of Construction Design and Management (CDM), Client, Designer, Contractor</li><li><strong>Module 04: </strong>Risk Identification, Assessment and Management - Topics to be covered in this module: Risk Assessment, Management of Risks, Identifying Hazards, Work Health and Safety Risk Management</li><li><strong>Module 05:</strong> Behavioural Safety - Topics covered in this module include behavioural safety aspects</li><li><strong>Module 06:</strong> Management of Occupational Health - Topics covered in this module Occupational Safety and Health, Occupational Safety and Health Act, etc.</li><li><strong>Module 07: </strong>Electricity - Topics to be covered in this module are Basic Principles of Electricity, Hazards, Risks and Danger of Electricity, Safe Systems of Work and Competence, etc.</li><li><strong>Module 08:</strong> Working at Height - Topics covered in this module - Assessing All Work at Height, Fragile Surfaces</li><li><strong>Module 09:</strong> Scaffolding - This module is intended to clarify scaffolding operations at the working site.</li><li><strong>Module 10: </strong>Excavations and Confined Space - Topics covered in this module are Structural Stability During Excavations, Excavation Support Systems, Confined Space, etc.</li><li><strong>Module 11: </strong>Demolition - This module will introduce you to different scenarios during demolition and deconstruction</li></ul><p><strong>Accreditation</strong></p><p>This Site Management Safety Training Scheme is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning<br />Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Site Management Safety Training Scheme (SMSTS) course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Any individual who works in the building, construction, or civil engineering sectors</li><li>Who is in charge of any aspect of site management, such as contract, project, or site managers, foremen or engineers, quantity surveyors, planners, and so on.</li></ul><p><strong>Please Note:</strong> This course doesn't have CITB approval. For any formal qualifications, you may like to choose any of the following courses from Reed:</p><ul><li>CITB Site Management Safety Training Scheme (SMSTS)</li><li>CITB Site Supervisors' Safety Training Scheme (SSSTS)</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p><p>Please Note: this is not a regulated course and doesn't provide any professional qualification. To get a professional qualification, you may like to join:</p><ul><li><p>citb site management safety training scheme (smsts)</p></li><li>CITB Site Management Safety Training Scheme (SMSTS) - Refresher Course</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>A site supervisor in the UK earns £25,000 £45,000 annually. In order to manage health and safety in compliance with current legal requirements, you must know the ins and outs of the Site Management Safety Training Scheme (SMSTS). After enrolling in this Site Management Safety Training Scheme course, you will gain relevant skills about this topic.</p><ul><li>Site Supervisor</li><li>Site Manager</li><li>Building Supervisor</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Training Express

Apex Learning

Quality Assurance (QA) Manager Training

<p>Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this <strong>Level 4 Logistics Management</strong> course right now.</p><p>This <strong>Level 4 Logistics Management</strong> course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. The course will also introduce you to the topic of business logistics and the goals of logistics management.</p><p>This <strong>Level 4 Logistics Management</strong> Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol now and start learning.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Level 4 Logistics Management</strong> course, you will be able to -</p><ul><li>Describe logistics management as well as what it entails.</li><li>Build a strong logistics system.</li><li>Describe supply chain management and supply chain movement.</li><li>Know about sourcing, purchasing, and procurement.</li><li>Explain various distribution networks.</li><li>Keep track of your supplier relationships.</li><li>Investigate resource management and planning.</li><li>Recognize the connection between transportation and logistics.</li></ul><p><strong>Why Choose Level 4 Logistics Management Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>&gt;&gt; Courses are included in this Level 4 Logistics Management Bundle Course</strong></p><ul><li><strong>Course 01:</strong> Level 4 Logistics Management</li><li><strong>Course 02: </strong>Level 7 Diploma in Leadership and Management Course</li><li><strong>Course 03: </strong>Level 7 Business Management Course</li><li><strong>Course 04: </strong>Level 7 Diploma in Facilities Management Course</li><li><strong>Course 05: </strong>Level 5 Negotiation Skills Course</li><li><strong>Course 06: </strong>Level 5 Diploma in Business Analysis</li><li><strong>Course 07: </strong>Level 4 Time Management Course</li><li><strong>Course 08: </strong>Level 3 Business Administration</li><li><strong>Course 09: </strong>Level 2 Diploma in Business Administration</li></ul><p><strong>***<em>Other Benefits of Level 4 Logistics Management Bundle***</em></strong></p><ul><li><strong>Free 9</strong> PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the this Level 4 Logistics Management course ]</strong></p> <p><em><strong>Course Curriculum Level 4 Logistics Management</strong></em></p><ul><li>Module 01: An Overview of Logistics Management</li><li>Module 02: Logistics, the Supply Chain and Competitive Strategy</li><li>Module 03: Product Design, Cleaner Production and Packaging</li><li>Module 04: Sustainable Purchasing and Procurement</li><li>Module 05: Sustainable Warehousing</li><li>Module 06: Understanding Customer Service</li><li>Module 07: Basic Inventory Planning and Management</li><li>Module 08: Freight Transport Management</li><li>Module 09: Reverse Logistics and Recycling</li></ul><p>&gt;&gt; --------------------- &lt;&lt;</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Logistics Management</strong> Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this <strong>Logistics Management</strong> course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Level 4 Logistics Management </strong>is perfect for -</p><ul><li>Job Seekers</li><li>Student</li><li>Fresh Graduate</li><li>Organisational Manager</li><li>Company Owner</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for <strong>Level 4 Logistics Management</strong> course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Logistics

Logistics Management

Diploma in Management Studies (DMS)

FA Level 1

Transport & Logistics

Institute of Leadership & Management (ILM)

Level 4 Logistics Management

<p><strong>Scientific information shows that negotiation skills are essential for success in business and life.</strong> This Negotiation Skills course will teach you how to influence others, negotiate effectively, and achieve your goals.</p><p>The Negotiation Skills Programme, stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p>Along with this Negotiation Skills Course, you will get <strong>11 premium courses, an original hard Hardcopy</strong>, <strong>11 PDF Certificates (Main Course + Additional Courses) </strong>Student ID card as gifts</p><p><strong>Learning Outcomes of Negotiation Skills Bundle:</strong></p><ul><li>Understand the different types of negotiation.</li><li>Develop effective influencing and negotiation strategies.</li><li>Build rapport and trust with others.</li><li>Deal with difficult situations in negotiations.</li><li>Negotiate effectively online.</li><li>Prepare for and conduct successful negotiations.</li></ul><p><strong>This Negotiation Skills Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01:</strong> Influencing and Negotiating</li><li><strong> Course 02:</strong> Facilities Management Level 3</li><li><strong> Course 03:</strong> Sales Negotiation Training</li><li><strong> Course 04:</strong> Leadership &amp; Management Diploma<strong><br /></strong></li><li><strong> Course 05:</strong> Psychology Advanced Training</li><li><strong> Course 06:</strong> Emotional Intelligence and Human Behaviour</li><li><strong> Course 07:</strong> Dealing With Difficult People Training Course</li><li><strong> Course 08:</strong> Motivation Skills</li><li><strong> Course 09:</strong> Setting and Achieving Goals</li><li><strong> Course 10:</strong> Assertiveness and Self-Confidence Development</li><li><strong> Course 11:</strong> Equality and Diversity</li></ul><p>Enrol now in Negotiation Skills To advance your career, and use the premium study materials from Apex Learning.</p><p><strong>Negotiation Skills Bundle</strong></p><p>The Negotiation Skills bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Negotiation Skills, Expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>The Course Curriculum of Negotiation Skills Bundle:</strong></p><p><strong> Course 01: Influencing and Negotiating</strong></p><p>Unit 01: Influencing</p><ul><li>Influencing</li><li>Influencing is about helping others understand</li><li>Your Personality affects how you influence others</li><li>Influence by Listening</li><li>Exercise: Your Influencing Inventory</li></ul><p>Unit 02: Negotiating</p><ul><li>What is Negotiation?</li><li>The Drivers of Success in Negotiation</li><li>Information and Power in Negotiation</li><li>Exercise: Prepare to Negotiate</li><li>Successful Negotiation</li><li>The Importance of Rapport</li><li>Questions in Negotiation</li><li>Reducing Stress in Negotiation</li><li>Exercise: Examine your Trust Profile</li><li>Bringing the Negotiation to a Close</li><li>Dealing with Deadlock</li><li>Negotiating Online</li><li>Specific Negotiation Scenarios</li><li>More Negotiation Scenarios</li><li>The Negotiator's Toolkit</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>Certificate of Negotiation Skills:</strong></p><p>After successfully completing this Negotiation Skills course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li>PDF Certificate: Free (Previously it was £6*11 = £66)</li><li>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</li></ul><p><strong>Enroll in the Negotiation Skills course today and learn how to negotiate effectively in any situation!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Negotiation Skills Bundle</strong></p><ul><li>Professionals looking to improve their negotiation skills in their current job or to advance in their career</li><li>Business owners and entrepreneurs who want to negotiate more effectively with clients, suppliers, and partners</li><li>Anyone who wants to improve their negotiation skills.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Negotiation Skills Bundle</strong></p><p>Our Negotiation Skills course is your path that might lead to a rewarding career in Negotiation Skills.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Negotiation Skills course, will increase the value of your CV and open you up to multiple job sectors.</p><ul><li><strong>Sales representative:</strong> £20,000 - £40,000</li><li><strong>Business development manager:</strong> £30,000 - £60,000</li><li><strong>Account manager:</strong> £40,000 - £80,000</li><li><strong>Marketing manager:</strong> £50,000 - £100,000</li><li><strong>Human resources manager:</strong> £60,000 - £120,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Influencing and Negotiating</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Negotiation Skills - CPD Accredited

<p><em><strong>Receptionist: Office Admin and Reception </strong></em></p><p>No matter the type or the size of <strong>an organisation</strong>, every office needs a <strong>receptionist </strong>and someone to take care of the <strong>administrative tasks</strong>. Therefore, if you can train yourself in <strong>administrative and receptionist work</strong>, you will have a lot of <strong> job opportunities </strong>knocking at your door. The <strong>Office Admin and Receptionist </strong>bundle will provide you with quality training. It will equip you with the essential skills and confidence to carry out the <strong>responsibilities</strong>.</p><p>The <strong>Office Admin and Receptionist</strong> Course will help you acquire the essential skills to become a proficient receptionist or an office admin. In this bundle, you will learn how to <strong>represent your company</strong> in the best possible manner. The easy-to-follow modules will help you in developing your <strong>telephone skills</strong>. Furthermore, you will become competent in <strong> record keeping</strong> and <strong>filing</strong>. In addition, this valuable bundle will teach you <strong>organisation skills</strong>, <strong>communication skills</strong>, <strong> time management skills</strong>, and more. Most importantly, this bundle will provide you with quality training in <strong>MS Excel</strong>.</p><p>Along with this <strong>Receptionist: Office Admin and Reception Training course</strong>, you will get <strong>10</strong> additional premium courses,</p><ul><li><strong>Course 01:</strong> Office Admin and Reception</li><li><strong>Course 02:</strong> Conflict Management</li><li><strong>Course 03: </strong>Minute Taking Essentials Level 2</li><li><strong>Course 04: </strong>Document Control</li><li><strong>Course 05: </strong>Effective Communication Skills</li><li><strong>Course 06: </strong>GDPR</li><li><strong>Course 07: </strong>MS Word Diploma</li><li><strong>Course 08: </strong>Facilities Management Level 3</li><li><strong>Course 09:</strong> IT Support Technician Training</li><li><strong>Course 10:</strong> Leadership &amp; Management Diploma</li><li><strong>Course 11:</strong> Workplace Health and Safety Diploma</li><li><strong>Course 12:</strong> Time Management</li></ul><p>Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online <strong>Receptionist: </strong><strong>Office Admin and Reception </strong>is perfect!</p><p>The <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> from any place in your own time without travelling for classes.</p><p>SO enrol now in this Receptionist: Office Admin and Reception bundle to advance your career!</p><p><strong>Receptionist: Office Admin and Reception </strong></p><p>You'll discover how to master the Receptionist skill while exploring relevant and essential topics.</p><p><strong>Course Curriculum of Receptionist: Office Admin and Reception Bundle</strong></p><p><strong>Course 01: Office Admin and Reception</strong></p><ul><li>Business Telephone Skills</li><li>Representing Your Boss and Company</li><li>Mail Services and Shipping</li><li>Travel Arrangements</li><li>Organizing Meetings and Conferences</li><li>Time Management</li><li>Record Keeping and Filing Systems</li><li>Business Writing Skills</li><li>Organizational Skills</li><li>Communication Skills</li><li>Customer Service</li><li>Effective Planning and Scheduling</li><li>Invoicing/Petty Cash</li><li>Business Environment</li><li>Advanced MS Excel</li></ul><p><strong>How will I get my Receptionist: Office Admin and Reception Certificate?</strong></p><p>After successfully completing the <strong>Receptionist: </strong><strong>Office Admin and Reception</strong> course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Receptionist: Office Admin and Reception bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Receptionist: Office Admin and Reception </strong></p><p>This Receptionist : Office Admin and Reception bundle has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Receptionist: Office Admin and Reception expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Office Admin and Reception</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Certificate of completion is included in course price</p> </div>

                        </div>

Receptionist : Office Admin and Reception Training

<p><strong>Best Price Of The Market</strong></p> <p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p> <p>Stepping into a supervisory or managerial role for the first time is daunting, so prepare your skills and knowledge by training yourself.</p> <p>This comprehensive course delivers expert tips and recommendations for handling a senior role in a high-performing organisation or business.</p> <p>The Management Level 5 course provides a masterclass in critical competencies for a high-grade position. You will be taught how to share company visions and goals, deal with conflicts, handle a crisis, and much more. Additionally, you will be trained in advanced forms of time management and learn how your interactions and involvement can be put to the best use in your role.</p> <p>Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential.</p> <p><strong>Management Level 5</strong> will provide you with the <strong>CPD certificate </strong>needed to succeed.</p> <p>Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd.</p> <p><strong>Management Level 5</strong> has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows.</p> <p><strong>Courses are included with this Management Level 5 Complete Bundle:</strong></p> <ul> <li><strong>Course 01: </strong>Management Level 5</li><li><strong>Course 02: </strong>Introduction to Accounting<strong><br /></strong></li><li><strong>Course 03: </strong>Payroll Management Course<strong><br /></strong></li><li><strong>Course 04: </strong>HR Management</li><li><strong>Course 05: </strong>Level 3- Project Management</li><li><strong>Course 06: </strong>Employment Law Level 3</li><li><strong>Course 07: </strong>Compliance &amp; Business Risk Management</li><li><strong>Course 08: </strong>Facilities Management Level 3</li><li><strong>Course 09: </strong>Performance Management</li><li><strong>Course 10: </strong>Quality Management</li><li><strong>Course 11: </strong>Workplace Safety Course</li></ul> <p>All of our courses have interactive online modules that allow studying to take place where and when you want it to.</p> <p>The only thing you need to take <strong>Management Level 5 </strong>is Wi-Fi and a screen. You'll never be late for class again.</p> <p>Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes.</p><p><strong>Course 1: Management Level 5</strong></p> <ul> <li>Module 01: Understanding Management and Leadership</li><li>Module 02: Leadership Theories</li><li>Module 03: Improving Management and Leadership Performance</li><li>Module 04: High Performance Teams</li><li>Module 05: Motivating Employees</li><li>Module 06: Organisational Skills</li><li>Module 07: Talent Management</li><li>Module 08: Succession Planning</li><li>Module 09: Business Process Management</li><li>Module 10: Communication Skills</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Managing Meetings and Giving Feedback</li><li>Module 13: Managing Change</li><li>Module 14: Time Management</li><li>Module 15: Stress Management</li><li>Module 16: Emotional Intelligence in Leadership</li><li>Module 17: Managing Conflict</li><li>Module 18: Dealing with Office Politics</li><li>Module 19: Risk Management</li><li>Module 20: Corporate Responsibility and Ethics</li><li>Module 21: Microsoft Word, Excel, PowerPoint</li></ul> <p><strong>Course 2: </strong><strong>Introduction to Accounting</strong></p> <p><strong>Section 01: Accounting Fundamental</strong></p> <ul> <li>Lecture-1. What is Financial Accounting</li><li>Lecture-2. Accounting Double Entry System and Fundamental Accounting Rules</li><li>Lecture-3. Financial Accounting Process and Financial Statements Generates</li><li>Lecture-4. Basic Accounting Equation and Four Financial Statements</li><li>Lecture-5. Define Chart of Accounts and Classify the accounts</li><li>Lecture-6. External and Internal Transactions with companies</li><li>Lecture-7. Short Exercise to Confirm what we learned in this section</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the Management Level 5 course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong> PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li><li><strong> Hard Copy Certificate: Free (For The Title Course)</strong></li></ul> <p>PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>There is no experience or previous qualifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Management Level 5 - CPD Accredited

<p><strong>Best Price Of The Market</strong></p><p>The Site Management Course is an in-depth training program for those who work in the construction industry in a management or supervisory position. This course is designed by experts, and learners will gain insight into the role of a construction supervisor, as well as best practices and guidelines regarding site logistics, supplier management, and other fundamental areas.</p><p>This Site Management course will equip you with the solid foundation of knowledge needed to ensure the smooth running of a construction site, gaining the skills to take your career to the next level. It covers all you need to know to plan and prepare a construction project, from coordinating suppliers and subcontractors to supply chain management.</p><p><strong>Courses are included in this Site Management Bundle:</strong></p><ul><li><strong>Course 01: </strong>Construction Site Management</li><li><strong>Course 02:</strong> Building Quantity Surveyor Training Level 3</li><li><strong>Course 03:</strong> Land Surveying</li><li><strong>Course 04:</strong> Construction Industry Scheme (CIS)</li><li><strong>Course 05:</strong> Construction Estimation using RSMeans</li><li><strong>Course 06:</strong> Construction Cost Estimation Diploma</li><li><strong>Course 07:</strong> Workplace Safety Course</li><li><strong>Course 08:</strong> Working at Height Awareness Diploma</li><li><strong>Course 09:</strong> Emergency First Aid and Incident Management at Work</li><li><strong>Course 10:</strong> COSHH Training and Safety - Level 2</li><li><strong>Course 11:</strong> Level 3- Project Management</li></ul><p>This <strong>Construction Site Management </strong>course is designed to take dedicated personnel and teach them how to control all the stages of a building project efficiently.</p><p><strong><strong>Learning Outcomes of Construction Site Management: </strong></strong></p><ul><li>Learn about the stages needed to start planning a construction site</li><li>Understand how to budget and purchase the Site Management materials for construction sites</li><li>Be able to take control of a large team and area of Site Management, and manage them responsibly</li><li>Plan and arrange the procurement and storage of essential equipment</li><li>Acquire the capability to negotiate with vendors successfully</li></ul><p>So enrol now in this Site Management Bundle to advance your career!</p><p><strong>The curriculum of the Site Management Bundle</strong></p><p><strong>Construction Site Management Level 4</strong></p><ul><li>Module 01: Introduction to Construction Management</li><li>Module 02: Project Life Cycle and Success</li><li>Module 03: Preliminary Site Investigation &amp; Site Organisation</li><li>Module 04: Construction Site Layout Planning and Temporary Facilities Management</li><li>Module 05: Site Management</li><li>Module 06: Planning &amp; Management of Equipment</li><li>Module 07: Construction Materials Management</li><li>Module 08: Stock Control</li><li>Module 09: Quality Assurance and Customer Care</li><li>Module 10: Legal Aspects of Contracting</li><li>Module 11: Human Resources Management</li><li>Module 12: Risk and Value Management</li><li>Module 13: Communications, Information and Documentation of Construction</li><li>Module 14: Health and Safety in Construction Management</li></ul><p>And many more...</p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the Site Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously, it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>P.S. The delivery charge inside the U.K. is £3.99, and international students have to pay £9.99.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Site Management bundle is for everyone.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No requirements to enrol in this Site Management</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having these various Site management expertise will increase the value in your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Construction Site Management Level 4</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Warehousing and Inventory Management Diploma

<p>Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all.</p><p>You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre.</p><p>We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry!</p><p><strong>Learning Outcome</strong></p><p>After this course, you will be able to:</p><ul><li>Determine what drives customers' purchases and the various conversational tenses.</li><li>Describe the many methods and instruments that may be applied to leave clients with a favourable impression.</li><li>Explore the steps involved in defining goals and benchmarks to build an effective call centre team.</li><li>State the important terms and procedures that can help you get ready for a sales call.</li><li>Analyse the strategies you may use to overcome the objections and rejections of clients.</li><li>Determine the procedures necessary to turn calls into sales.</li><li>Give a definition of "telemarketing" and describe how it became a significant industry.</li></ul><p><strong>This Call Centre Training Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01: Phone-Based Customer Service</strong></li><li><strong> Course 02: Customer Relationship Management</strong></li><li><strong> Course 03: </strong><strong>Retail Strategy</strong></li><li><strong> Course 04: Sales: Psychology of Customers</strong></li><li><strong> Course 05: Telesales Executive Training</strong></li><li><strong> Course 06: Facilities Management Level 3</strong></li><li><strong> Course 07: Data Protection and Data Security Level 2</strong></li><li><strong> Course 08: Effective Communication Skills Diploma</strong></li><li><strong> Course 09: Public Speaking and Presentation Skill Course</strong></li><li><strong> Course 10: The Formula to Talk with Strangers</strong></li><li><strong> Course 11: Touch Typing Essential Skills Level 3</strong></li></ul><p>Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning.</p><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Individuals who would benefit from enrolling in our Call Centre Training course include:</p><ul><li>Aspiring people who want to work in a call centre.</li><li>Representatives, customer service managers, and technical support specialists.</li><li>Sales representatives who handle customer interaction.</li><li>People who want to learn about call centres for future benefits.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Call Centre Training course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for:</p><ul><li>Training Officer: £15,000 to £35,000</li><li>Call Centre Operator: £15,000 to £28,000</li><li>Receptionist: £15,000 to £22,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Counselling Skills

Business Communication Skills

Centre for Counselling & Psychotherapy Training (CCPT)

Professional Skills Course (PSC)

Call Center

Trainers Course

Call Centre Essentials Skills

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional, consultant and/or those who work in network cabling system design, implementation and operation.</p>Overview<p>With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer.</p><p>It is therefore vital that the mission-critical data centre is designed, maintained and operated with high-availability and efficiency in mind. Among all the facilities, network cabling is the foundation for the network and one of the major contributors to the availability of the data center.CNCDPÂ© is a 2-day course designed to expose participants to in-depth knowledge in designing and installing the data network cabling system which includes key subject matters such as; technical standards, designing of different cabling sub-systems, calculation of material requirements, architecture, installation, testing and acceptance.</p></div><div id="course-pills-2"><h4>Introduction to Structured Cabling System (SCS)</h4><ul><li>Brief history of SCS</li><li>Basic copper and fibre transmission</li><li>Copper and fibre cabling</li><li>Single and multimode fibre</li><li>Step/graded index multimode fibre</li><li>Difference between Commercial Wiring and data centre cabling</li><li>Development of standards</li><li>Role of standards</li><li>ANSI/TIA 568 standard</li><li>Common standards</li><li>The new usage of cabling to support Smart building</li></ul><h4>Horizontal and Administration - Commercial Building</h4><ul><li>Standard diagram recap: ANSI/TIA-568</li><li>Functional elements and example</li><li>Scenario A: Determine the number of work areas</li><li>Scenario B: Determine the number of user locations</li><li>Zone wiring</li><li>Administration: Interconnect and cross-connect</li><li>Angled and flat panels</li><li>Creating a cabling schematic design</li><li>Convert schematic into physical layout</li><li>Calculating the material list</li></ul><h4>Horizontal and Administration - Data Centre</h4><ul><li>Standard diagram recap: TIA-942</li><li>Basic/Reduced/Typical data centre setup</li><li>Traditional 3 layers network design/ Spine and Leaf network design</li><li>Select termination hardware</li><li>Administration design</li><li>ToR/EoR/Spine &amp; Leaf cabling design</li><li>Network and cabling resiliency</li><li>Create cabling schematic design for ToR/EoR</li><li>Convert into patch panel/rack layout</li><li>Calculate the material list for ToR/EoR</li></ul><h4>Building Backbone - Commercial Building</h4><ul><li>Backbone diagram</li><li>Calculate the copper backbone requirements per Telecom Room (TR)</li><li>Calculate the fibre backbone requirements per Telecom Room</li><li>Summarize the building backbone requirements</li><li>Recognised cables</li><li>Backbone Patch panels</li><li>The maximum backbone distances</li><li>Create cabling schematic design</li><li>Converting the schematic design into patch panel/ rack layout</li></ul><h4>Building Backbone - Data Centre</h4><ul><li>TIA-942 based backbone topology</li><li>TIA-942 backbone requirements</li><li>Recognised backbone cable</li><li>ToR/EoR/Spine and Leaf</li><li>Backbone distance estimation</li><li>Resiliency of backbone cable routes</li><li>Creating cabling schematic design</li><li>Converting the schematic design into patch panel/ rack layout</li><li>Field and Fusion Termination for fibre connectors</li><li>Pre-terminated fibre trunk and copper cables</li></ul><h4>Architectural Considerations</h4><ul><li>ANSI/TIA569-D Cable pathway and spaces</li><li>Common requirements for the rooms</li><li>Definition of the rooms</li><li>Entrance Room/Demarcation</li><li>Ceiling and floor pathways types</li><li>Cable trays/basket/ladder/conduit</li><li>Inner duct/sleeve/slot</li><li>Calculating of pathway size</li><li>Cable run best practices</li><li>Cable management/AIM</li><li>Grounding and bonding</li><li>Separation distance requirements for copper cabling to power cabling</li><li>Fire stopping</li><li>Fire rated barrier</li><li>Fire rated jacket cable</li></ul><h4>Campus / Outdoor Backbone</h4><ul><li>Common campus cable installation and cable types : Aerial cable / Direct-buried / Underground in-conduit</li><li>Outdoor cable installation planning</li><li>Lightning / surge protection</li><li>Approved ground for surge protector</li><li>Creating a schematic diagram</li><li>Converting a schematic into a physical layout</li></ul><h4>Site Inspection and Testing</h4><ul><li>Visual site inspection notes</li><li>Installation common issues</li><li>Copper testing standard</li><li>Permanent link / Channel / Patch cord / MPTL testing configuration</li><li>Fibre connectors</li><li>Fibre testing standard</li><li>Tier 1 &amp; 2 certification</li><li>Fibre link definition</li><li>Fibre testing steps</li><li>Fibre inspection and cleaning</li><li>Calibrating the test sets - 3 methods</li><li>Setting up mandrel for testing</li><li>Fibre loss budget calculation</li><li>G.657 Bend insensitive fibre</li><li>Optical Time-Domain Reflectometer (OTDR)</li></ul><h4>Exam - Certified Network Cabling Design Professional (CNCDPÂ©)</h4><ul><li>The exam is a 60-minute closed book exam, with 40 multiple-choice questions.</li><li>The candidate requires a minimum of 27 correct answers to pass the exam.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Network Cabling Design Professional (CNCDP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Network Cabling Design Professional (CNCDP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certified Technology Specialist (CTS)

Cisco Certified Network Professional certification (CCNP)

Construction Design & Management (CDM)

Structured Cabling

IT Networking Fundamentals

Computer Networking

Certified Network Cabling Design Professional (CNCDP)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.</p>Overview<p>The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.</p><p>The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</p></div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Design & Technology Courses (DT)

Service Design Courses (SDC)

IT Certifications

Cyber Security Foundation

Certified in Data Protection (CDP)

ICDL (International Certification of Digital Literacy)

Data Centre Foundation Certificate (DCFC)

Reading

<p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);">This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All of our ILM Programmes are provided in partnership with&nbsp;<a href="https://www.thebcfgroup.co.uk/interpersonal/train-the-trainer.php" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);">The BCF Group</a>, which is the ILM Approved Centre we deliver under.</p><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(17, 86, 166);">Venue Details</h3><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Nottingham</h5><p style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG</p><img src="https://www.dicksontraining.com/images/wheelchair-icon.jpg" alt="" width="20" height="20" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><span style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);">&nbsp;Suitable for Wheelchairs</span><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><img src="https://www.dicksontraining.com/images/venue-pics/nottingham.png" alt="" width="150" height="96" border="0" style="color: rgb(125, 125, 125); cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(125, 125, 125);" fr-original-class="fr-draggable"><p align="justify" style="color: rgb(125, 125, 125); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);">All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">In-House Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><img src="https://www.dicksontraining.com/images/group1a.png" alt="In-House Training Courses" title="In-House Training Courses" width="327" height="219" border="0" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us.</p></section></article><br style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><a name="Coursedates" style="color: rgb(17, 86, 166); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(17, 86, 166);"></a><article style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3><section fr-original-style="" style="box-sizing: border-box;"><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Nottingham (NG12 4DG)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strike fr-original-style="" style="box-sizing: border-box;">16-17 April 2024</strike>&nbsp;- COURSE FULL</li><li fr-original-style="" style="box-sizing: border-box;">29-30 April 2024</li><li fr-original-style="" style="box-sizing: border-box;">18-19 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">15-16 August 2024</li><li fr-original-style="" style="box-sizing: border-box;">14-15 October 2024</li><li fr-original-style="" style="box-sizing: border-box;">03-04 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Classroom Course - Reading (RG41 5QS)</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;895 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">05-06 March 2024</li><li fr-original-style="" style="box-sizing: border-box;">25-26 June 2024</li><li fr-original-style="" style="box-sizing: border-box;">26-27 September 2024</li><li fr-original-style="" style="box-sizing: border-box;">05-06 December 2024</li></ul><h5 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Zoom&trade; Course</h5><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same.</p><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost: &pound;795 + vat</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">March 2024</strong>&nbsp;- 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">May 2024</strong>&nbsp;- 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">July 2024</strong>&nbsp;- 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">September 2024</strong>&nbsp;- 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">November 2024</strong>&nbsp;- 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January 2025</strong>&nbsp;- 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)</li></ul></section></article><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><article style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><br fr-original-style="" style="box-sizing: border-box;"></article></section></section>

Dickson Training Ltd

Train The Trainer Course

Classroom Course

Online Course

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certificate in Information Security Management Principles (CISMP)

Certified Facility Manager (CFM)

Commercial & Contract Management Certification Program (CCM)

Certified Supply Chain Professional (CSCP)

Certified Cyber Professional (CCP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><section id="isPasted" fr-original-style="" style="box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.<br fr-original-style="" style="box-sizing: border-box;">This course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule. Additional optional specialist units may be studied through the IWFM portal, via our course.<br fr-original-style="" style="box-sizing: border-box;">Expert tutors are always on hand to support your learning, as well as technical advisors.<br fr-original-style="" style="box-sizing: border-box;">All our courses are assessed by assignment, not examination. Assignments can be undertaken at any time.<br fr-original-style="" style="box-sizing: border-box;">Assessment activities have been developed by The Business School (UK) Ltd, and approved by The Institute of Workplace and Facilities Management. Each assessment brief gives information regarding exactly what needs to be covered and other supporting information such as word count and referencing guide.<br fr-original-style="" style="box-sizing: border-box;">IWFM exists to promote excellence among a world-wide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely. Their qualifications are internationally recognised and provide a world-leading framework for professional development in workplace and facilities management.<br fr-original-style="" style="box-sizing: border-box;">The IWFM Awarding Organisation is regulated by The Office of Qualifications and Examinations Regulation (Ofqual), Qualifications Wales and CCEA Regulation. This qualification is available on the Regulated Qualifications Framework (RQF) and is delivered by The Business School (UK) Ltd, an approved IWFM centre for the delivery of its qualifications.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Qualification</h2><h3 fr-original-style="" style="box-sizing: border-box;">IWFM Level 3 Award in Facilities Management</h3>Awarded by The Institute of Workplace and Facilities ManagementRegulated by Ofqual</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Level 3 Diploma in Facilities Management is designed to develop an understanding and knowledge of facilities management matters. It develops factual, procedural and theoretical knowledge and understanding to complete tasks that while well defined, may be complex and non-routine. It develops the ability to interpret and evaluate relevant information and ideas, and different perspectives or approaches.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course offers opportunities for learners to develop skills that support career and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers 4 mandatory units:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Corporate Social Responsibility and Sustainability in Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer and Stakeholder Relations in Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Specification and Procurement of Facilities Supplies and Services</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Health and Safety responsiblities in FM</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">followed by 5 optional units from a wide choice of optional units , thus offering a flexible approach to suit your chosen area. Optional units include:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Budget management of facilities management operations (4 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Project Management in Facilities Management (5 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Health and Safety Responsibilities in Facilities Management (5 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successful learners can progress onto the IWFM Level 4 courses, available at The Business School.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Facilities management professionals are responsible for services that support business. Their roles can cover management of a wide range of areas including: health and safety, risk management, business continuity, procurement, sustainability, space planning, energy, property and asset management. They are typically responsible for activities such as catering, cleaning, building maintenance, environmental services, security and reception.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Institute of Workplace and Facilities Management is the professional body for workplace and facilities practitioners.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM empower professionals to upskill and reach their potential for a rewarding, impactful career by advancing professional standards, offering guidance and training, developing insights and sharing best practice. It is our vision to see workplace and facilities management as a distinct profession &ndash; recognised beyond the built environment for its ability to enable people to transform organisations and their performance.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising supervisory or first line management or will be progressing from a Level 2 Qualification in Facilities Management.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising supervisory or first line management or will be progressing from a Level 2 Qualification in Facilities Management.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.<br fr-original-style="" style="box-sizing: border-box;">Successful learners can progress onto the Level 4 qualifications in Facilities Management, all available through The Business School.</p></section></section><section fr-original-style="" style="box-sizing: border-box;"><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section></section><section fr-original-style="" style="box-sizing: border-box;"><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section><source srcset="data:image/gif;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=" media="(max-width: 768px)" fr-original-style="" style="box-sizing: border-box;"><header id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h1 style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">IWFM Level 3 Diploma in Facilities Management</h1><h2 style="color: rgb(77, 80, 84); box-sizing: border-box;" fr-original-style=" color: rgb(77, 80, 84);">Online learning with assignments and full expert tutor support leading to globally renowned professional qualification.</h2></header><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Summary</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Price</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">&pound;1,585<small fr-original-style="" style="box-sizing: border-box;">&nbsp;inc VAT</small></div></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Finance options</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Study method</div>Online, self-paced</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Duration</div>24 months</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Access to content</div>24 months</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Qualification</div>IWFM Level 3 Award in Facilities Management<div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Additional info</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exam(s) / assessment(s) is included in price</li><li fr-original-style="" style="box-sizing: border-box;">Tutor is available to students</li></ul></div></div></section><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div></section></div>

The Business School (UK) Ltd

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.

IWFM Level 3 Diploma in Facilities Management

<div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Expert tutors are always on hand to support your learning, as well as technical advisors.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All our courses are assessed by assignment, not examination. Assignments can be undertaken at any time.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment activities have been developed by The Business School (UK) Ltd, and approved by The Institute of Workplace and Facilities Management. Each assessment brief gives information regarding exactly what needs to be covered and other supporting information such as word count and referencing guide.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM exists to promote excellence among a world-wide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely. Their qualifications are internationally recognised and provide a world-leading framework for professional development in workplace and facilities management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Awarding Organisation is regulated by The Office of Qualifications and Examinations Regulation (Ofqual), Qualifications Wales and CCEA Regulation. This qualification is available on the Regulated Qualifications Framework (RQF) and is delivered by The Business School (UK) Ltd, an approved IWFM centre for the delivery of its qualifications.</p></section><section fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Level 3 Certificate in Facilities Management (RQF)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by The Institute of Workplace and Facilities Management Regulated by Ofqual</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h2></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Level 3 Certificate in Facilities Management is designed to develop an understanding and knowledge of facilities management matters. It develops factual, procedural and theoretical knowledge and understanding to complete tasks that while well defined, may be complex and non-routine. It develops the ability to interpret and evaluate relevant information and ideas, and different perspectives or approaches.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course offers opportunities for learners to develop skills that support career and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course covers 4 mandatory units:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Corporate Social Responsibility and Sustainability in Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer and Stakeholder Relations in Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Specification and Procurement of Facilities Supplies and Services</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">followed by a choice of optional units chosen from those below to make up a total of 7 credits, thus offering a flexible approach to suit your chosen area:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Budget management of facilities management operations (4 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Project Management in Facilities Management (5 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Health and Safety Responsibilities in Facilities Management (5 credits)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successful learners can progress onto the IWFM Level 4 courses, available at The Business School.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Facilities management professionals are responsible for services that support business. Their roles can cover management of a wide range of areas including: health and safety, risk management, business continuity, procurement, sustainability, space planning, energy, property and asset management. They are typically responsible for activities such as catering, cleaning, building maintenance, environmental services, security and reception.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Institute of Workplace and Facilities Management is the professional body for workplace and facilities practitioners.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM empower professionals to upskill and reach their potential for a rewarding, impactful career by advancing professional standards, offering guidance and training, developing insights and sharing best practice. It is our vision to see workplace and facilities management as a distinct profession &ndash; recognised beyond the built environment for its ability to enable people to transform organisations and their performance.</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising supervisory or first line management or will be progressing from a Level 2 Qualification in Facilities Management.</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising supervisory or first line management or will be progressing from a Level 2 Qualification in Facilities Management.</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h2><header id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h1 fr-original-style="" style="box-sizing: border-box;">IWFM Level 3 Certificate in Facilities Management</h1><h2 style="color: rgb(77, 80, 84); box-sizing: border-box;" fr-original-style=" color: rgb(77, 80, 84);">Online learning with assignments and full expert tutor support leading to globally renowned professional qualification.</h2></header><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Summary</h2><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Price</div>&pound;1,140<small fr-original-style="" style="box-sizing: border-box;">&nbsp;inc VAT</small><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><span style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; box-sizing: border-box;' fr-original-style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol";'><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><span style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; box-sizing: border-box;' fr-original-style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol";'>Study method</span></div>Online, self-paced<div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Duration</div>280 hours<div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Access to content</div>24 months<div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Qualification</div>Level 3 Certificate in Facilities Management (RQF)</section><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Additional info</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exam(s) / assessment(s) is included in price</li><li fr-original-style="" style="box-sizing: border-box;">Tutor is available to students</li></ul></section></section></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div>

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.

IWFM Level 3 Certificate in Facilities Management

<div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you already on your way in your Facilities Management career?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you looking to advance into the next professional level in Facilities Management?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Level 4 Certificate in Facilities Management course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Expert facilities management tutors are always on hand to support your learning, as well as technical advisors.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All our courses are assessed by assignment, not examination. Assignments can be undertaken at any time.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment activities have been developed by The Business School (UK) Ltd, and approved by The Institute of Workplace and Facilities Management. Each facilities management assessment brief gives information regarding exactly what needs to be covered and other supporting information such as word count and referencing guide.</p></section><section fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM Level 4 Certificate in Facilities Management</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by The Institute of Workplace and Facilities Management Regulated by Ofqual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><h2 fr-original-style="" style="box-sizing: border-box;"><span style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 14px; box-sizing: border-box;' fr-original-style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 14px;'>Resources</span></h2></section><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Briefing Document for Learners</li></ul></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Facilities management professionals are responsible for services that support business. Their roles can cover management of a wide range of areas including: health and safety, risk management, business continuity, procurement, sustainability, space planning, energy, property and asset management. They are typically responsible for activities such as catering, cleaning, building maintenance, environmental services, security and reception.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course offers opportunities for learners to develop skills that support career and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Level 4 Certificate gives a broad understanding of the professional and provides the skills needed to complete complex, non-routine tasks within workplace and facilities management. It&#39;s for you if you work at an operational management level or if you are aspiring to these roles and want to stretch and develop your knowledge and capability.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course offers a flexible approach is includes two mandatory units:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview of Facilities Management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Managing health and safety in own area of facilities management</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will then choose two of the following units:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding leadership and management in facilities management<br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding facilities management projects &ndash; you will need to complete this unit based on a project within your current workplace, supported by learning materials on the VLE.<br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">FM4.07 Understanding financial management in facilities management - 6 credits</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course offers opportunities for learners to develop skills that support career and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successful learners can progress onto the Level 5 qualifications in Facilities Management , all available through The Business School.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM exists to promote excellence among a world-wide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely. Their qualifications are internationally recognised and provide a world-leading framework for professional development in workplace and facilities management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Awarding Organisation is regulated by The Office of Qualifications and Examinations Regulation (Ofqual), Qualifications Wales and CCEA Regulation. This qualification is available on the Regulated Qualifications Framework (RQF) and is delivered by The Business School (UK) Ltd, an approved IWFM centre for the delivery of its qualifications.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM empower professionals to upskill and reach their potential for a rewarding, impactful career by advancing professional standards, offering guidance and training, developing new insights and sharing best practice. It is their vision to see workplace and facilities management as a distinct profession &ndash; recognised beyond the built environment for its ability to enable people to transform organisations and their performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Testimonials for our FM courses:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;I feel that this course has provided me with as vast amount of knowledge which will help me with my development moving forward with my career&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;I wish to thank my tutor]. His prompt, professional and knowledgeable advice not only made this an interesting learning experience but a thoroughly enjoyable one.&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;it is honest and very simple to say, that this course takes me deeply in my field and I learned a lot to keep improve myself...&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;Honestly and frankly, that gave me a full experience and push of a great career development&#39;</em></p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Level 4 Certificate gives a broad understanding of the professional and provides the skills needed to complete complex, non-routine tasks within workplace and facilities management. It&#39;s for you if you work at an operational management level or if you are aspiring to these roles and want to stretch and develop your knowledge and capability.</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising middle management or may be progressing from a Level 3 Qualification in Facilities Management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learners will require a good standard of written English to complete this course - GCSE Grade A-C.</p></section><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successful learners can progress onto the Level 5 qualifications in Facilities Management, all available through The Business School.</p></section><section fr-original-style="" style="box-sizing: border-box;"><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section><source srcset="data:image/gif;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=" media="(max-width: 768px)" fr-original-style="" style="box-sizing: border-box;"><header id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h1 style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">IWFM Level 4 Certificate in Facilities Management</h1><h2 style="color: rgb(77, 80, 84); box-sizing: border-box;" fr-original-style=" color: rgb(77, 80, 84);">Online learning with assignments and full expert tutor support leading to globally renowned professional qualification.</h2></header><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Summary</h2><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Price</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">&pound;1,117<small fr-original-style="" style="box-sizing: border-box;">&nbsp;inc VAT</small></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><span style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; box-sizing: border-box;' fr-original-style='background-color: transparent; font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol";'><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Study method</div>Online, self-paced</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Course format<a data-bs-content="The provider has told us that this is the primary format the course is delivered in." data-bs-html="true" data-bs-toggle="popover" style="color: rgb(30, 30, 240); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(30, 30, 240);"></a></div>Reading material - PDF/e-book, slides</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Duration</div>240 hours</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Access to content</div>24 months</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Qualification</div>IWFM Level 4 Certificate in Facilities Management<div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Additional info</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exam(s) / assessment(s) is included in price</li><li fr-original-style="" style="box-sizing: border-box;">Tutor is available to students</li></ul></div></section><section fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></div></section></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div>

Are you already on your way in your Facilities Management career?

Are you looking to advance into the next professional level in Facilities Management?

This Level 4 Certificate in Facilities Management course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.

IWFM Level 4 Certificate in Facilities Management

<p>Delve into the <strong>Facilities Administrator</strong> principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 3, 4 &amp; 5 with a certificate of level 5 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of <strong> Facilities Administrator</strong>. The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building training includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of <strong>Facilities Administrator</strong> as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 3</strong></p> <ul> <li>Module 01: Introduction to Facility Management</li><li>Module 02: Space Management</li></ul> <p><strong>Level 4</strong></p> <ul> <li>Module 03: Managing Workplace Services</li><li>Module 04: Human Resource and Contract Management</li><li>Module 05: Lease Purchase and Vendor Management</li></ul> <p><strong>Level 5</strong></p> <ul> <li>Module 06: Health and Safety at Work</li><li>Module 07: Sustainable Facility Management</li><li>Module 08: Maintenance and Repairs</li><li>Module 09: Project Management</li><li>Module 10: Business Development and Succession Planning</li></ul> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 5 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of <strong>Facilities Administrator</strong>, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the <strong>Facilities Administrator</strong> issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Institute of Workplace & Facilities Management (IWFM)

City & Guilds

Level 3, 4 & 5 Facilities Administrator

<div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><header fr-original-style="" style="box-sizing: border-box;"><h1 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><span style='background-color: transparent; color: var(--text); font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: var(--font-size); box-sizing: border-box;' fr-original-style='background-color: transparent; color: var(--text); font-family: "SF UI Text", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: var(--font-size);'>Are you already established in a career in Facilities Management?</span></h1></header><section fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><section id="isPasted" fr-original-style="" style="box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to advance to the next level in your career and gain a professional Facilities Management qualification?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This short course offers the opportunity to complete smaller blocks of learning, designed to motivate you to go further. On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in Facilities Management or in more specialised areas.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising middle Facilities Managers or may be progressing from a Level 4 Qualification in Facilities Management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is delivered via our well-established Virtual Learning Environment. All course content is fully available via the screen or for download and can be accessed anytime, anywhere so you can plan your own schedule.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Expert facilities management tutors are always on hand to support your learning, as well as technical advisors.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM exists to promote excellence among a world-wide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely. Their qualifications are internationally recognised and provide a world-leading framework for professional development in workplace and facilities management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Awarding Organisation is regulated by The Office of Qualifications and Examinations Regulation (Ofqual), Qualifications Wales and CCEA Regulation. This qualification is available on the Regulated Qualifications Framework (RQF) and is delivered by The Business School (UK) Ltd, an approved IWFM centre for the delivery of their Facilities Management qualifications.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Qualification</h2><h3 fr-original-style="" style="box-sizing: border-box;">IWFM Level 5 Award in Facilities Management</h3>Awarded by The Institute of Workplace and Facilities ManagementRegulated by Ofqual</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Resources</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Briefing Document for Learners</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Facilities management professionals are responsible for services that support business. Their roles can cover management of a wide range of areas including health and safety, risk management, business continuity, procurement, sustainability, space planning, energy, property and asset management. They are typically responsible for activities such as catering, cleaning, building maintenance, environmental services, security and reception.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Level 5 Award in Facilities Management is worth 12 credits and consists of one mandatory unit of 6 credits plus additional optional units in order to achieve a minimum of 12 credits in total.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mandatory unit - Organisational and Facilities Management Strategy 6 credits</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This unit enables a learner to undertake an analytical overview of the scope and context of facilities management, including the impact of change, development and innovation on facilities management practices.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The optional units can be chosen from :</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Managing people in facilities management - 8 credits</li><li fr-original-style="" style="box-sizing: border-box;">Providing leadership and management in facilities management - 4 credits</li><li fr-original-style="" style="box-sizing: border-box;">Managing procurement and contracts in facilities management - 4 credits</li><li fr-original-style="" style="box-sizing: border-box;">Performance measurement in facilities management - 3 credits</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All our courses are assessed by assignment, not examination. Assignments can be undertaken at any time.The Level 5 Certificate in Facilities Management is also available which offers additional units to broad perspective and more specialised areas.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment activities have been developed by The Business School (UK) Ltd, and approved by The Institute of Workplace and Facilities Management. Each assessment brief gives information regarding exactly what needs to be covered and other supporting information such as word count and referencing guide.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM exists to promote excellence among a world-wide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely. Their qualifications are internationally recognised and provide a world-leading framework for professional development in workplace and facilities management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The IWFM Awarding Organisation is regulated by The Office of Qualifications and Examinations Regulation (Ofqual), Qualifications Wales and CCEA Regulation. This qualification is available on the Regulated Qualifications Framework (RQF) and is delivered by The Business School (UK) Ltd, an approved IWFM centre for the delivery of its qualifications.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Institute of Workplace and Facilities Management is the professional body for workplace and facilities practitioners.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM exist to promote excellence among a worldwide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM empower professionals to up-skill and reach their potential for a rewarding, impactful career by advancing professional standards, offering guidance and training, developing new insights and sharing best practice. It is our vision to see workplace and facilities management as a distinct profession &ndash; recognised beyond the built environment for its ability to enable people to transform organisations and their performance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learners are also able to build a portfolio of qualifications across a range of subject areas. Professional qualifications also support continuous professional development, as well as progression to larger qualifications and/or qualifications at higher levels.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course offers opportunities for learners to develop skills that support career and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This programme enables progression either to higher levels of study or to other courses at the same level of study &ndash; the Level 5 Certificate or up to higher education courses.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Testimonials for our FM courses:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;I feel that this course has provided me with as vast amount of knowledge which will help me with my development moving forward with my career&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;I wish to thank my tutor]. His prompt, professional and knowledgeable advice not only made this an interesting learning experience but a thoroughly enjoyable one.&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;it is honest and very simple to say, that this course takes me deeply in my field and I learned a lot to keep improve myself...&#39;</em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">&#39;Honestly and frankly, that gave me a full experience and push of a great career development&#39;</em></p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising middle management or may be progressing from a Level 4 Qualification in Facilities Management.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">IWFM does not state any formal entry requirements, but learners will normally be practising middle management or may be progressing from a Level 4 Qualification in Facilities Management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A good standard of written English is required for this course - GCSE grade A-C.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Successful learners can progress onto the Level 5 Certificate in Facilities Management by adding further units, or onto higher education qualifications.</p></section></section></section></section></section></section><section fr-original-style="" style="box-sizing: border-box;"><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section></section><section fr-original-style="" style="box-sizing: border-box;"><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-v-app="" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></section><source srcset="data:image/gif;base64,R0lGODlhAQABAAD/ACwAAAAAAQABAAACADs=" media="(max-width: 768px)" fr-original-style="" style="box-sizing: border-box;"><header id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h1 style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">IWFM Level 5 Award in Facilities Management</h1><h2 style="color: rgb(77, 80, 84); box-sizing: border-box;" fr-original-style=" color: rgb(77, 80, 84);">Online learning with assignments and full expert tutor support leading to globally renowned professional qualification.</h2></header><section fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">Summary</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Price</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">&pound;840<small fr-original-style="" style="box-sizing: border-box;">&nbsp;inc VAT</small></div></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Finance options</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Study method</div>Online, self-paced</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Course format</div>Reading material</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Duration</div>120 hours</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Access to content</div>24 months</div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Qualification</div>IWFM Level 5 Award in Facilities Management<div style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><div style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Additional info</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Exam(s) / assessment(s) is included in price</li><li fr-original-style="" style="box-sizing: border-box;">Tutor is available to students</li></ul></div></div></div></div></div></section></div><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><section fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div></section></div>

Are you already established in a career in Facilities Management?

Are you ready to advance to the next level in your career and gain a professional Facilities Management qualification?

This short course offers the opportunity to complete smaller blocks of learning, designed to motivate you to go further. On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in Facilities Management or in more specialised areas.

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