Name: Essential Mandatory Training Course
Price: 90 GBP
Availability: InStock

<p>The Creative Writing at QLS Level 4 is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Creative Writing at QLS Level 4 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Creative Writing at QLS Level 4 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Creative Writing at QLS Level 4 course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: The Development of Creative Writing</li><li>Module 03: Novel Writing</li><li>Module 04: Writing Non-Fiction</li><li>Module 05: Creating Fictional Characters</li><li>Module 06: Writing Realistic Dialogue</li><li>Module 07: Writing Horrors, Thriller and Murder Stories</li><li>Module 08: Writing for Children</li><li>Module 09: Writing Poetry</li></ul><p>And Much More...</p><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Creative Writing at QLS Level 4 course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li>Within the UK: £89</li><li>International: £89 + £10 (postal charge) = £99</li><li>CPD Accredited Certification from One Education</li></ul><p>After successfully completing this course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Creative Writing at QLS Level 4 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Creative Writing at QLS Level 4 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Creative Writing at QLS Level 4 Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

One Education

Creative Writing at QLS Level 4 Course

General Admission

<p>The PR : Public Relation at QLS Level 4 is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the PR : Public Relation at QLS Level 4 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This PR : Public Relation at QLS Level 4 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the PR : Public Relation at QLS Level 4 course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><ul><li>Module 01 : Introduction to Public Relations</li><li>Module 02 : Concepts of Public Relations</li><li>Module 03 : Management and Organisation of Public Relations</li><li>Module 04 : Public Relations Tactics and Research</li><li>Module 05 : Major Fields of Public Relations Practice Part I</li><li>Module 06 : Major Fields of Public Relations Practice Part II</li><li>Module 07: Social Media and Public Relation</li><li>Module 08: Crisis management</li><li>Module 09: Ethics &amp; Professionalism in Public Relations</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the PR : Public Relation at QLS Level 4 course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li>Within the UK: £89</li><li>International: £89 + £10 (postal charge) = £99</li><li>CPD Accredited Certification from One Education</li></ul><p>After successfully completing this course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This PR : Public Relation at QLS Level 4 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

PR : Public Relation at QLS Level 4 Course

<p>The Investment Banking at QLS Level 3 is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Investment Banking at QLS Level 3 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Investment Banking at QLS Level 3 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Investment Banking at QLS Level 3 course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><ul><li><strong>Module 01: </strong>Introduction to Investment Banking</li><li><strong>Module 02:</strong> Structure and Side of Investment Banking</li><li><strong>Module 03: </strong>Valuation Methods in Investment Banking</li><li><strong>Module 04: </strong>Leveraged Buyout (LBO)</li><li><strong>Module 05: </strong>Initial Public Offering (IPO)</li><li><strong>Module 06: </strong>Merger and Acquisition</li><li><strong>Module 07:</strong> Ethics in Investment Banking</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p>Endorsed Certificate of Achievement from the Quality Licence Scheme<br />After successfully completing (<strong>Investment Banking at QLS Level 3</strong>), learners will get an endorsed certificate (included with the course) delivered right to their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.<br />Accredited Certification from One Education<br />After successfully completing the MCQ assessment of this (<strong>Investment Banking at QLS Level 3</strong>), you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Investment Banking at QLS Level 3 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Investment Banking at QLS Level 3 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Investment Banking at QLS Level 3 Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Jobs you can look out,such as-</p><ul><li>Investment Banking Associate</li><li>Corporate and Investment Banking Manager</li><li>Private Banker</li><li>Recruitment consultant</li><li>Loans Documentation Analyst</li></ul>
                        </div>

Investment Banking at QLS Level 3 Course

<p>The Islamic Finance at QLS Level 3 is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Islamic Finance at QLS Level 3 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Islamic Finance at QLS Level 3 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Islamic Finance at QLS Level 3 course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><ul><li><strong>Module 1: Fundamentals of Islamic Finance</strong></li><li><strong>Module 2: Ethics and Principles of Islamic Finance</strong></li><li><strong>Module 03 - Islamic Funds and Risk Management</strong></li><li><strong>Module 04 - Takaful</strong></li><li><strong>Module 05: Islamic Finance in Practice</strong></li><li><strong>Module 06: Islamic Finance in the UK</strong></li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Islamic Finance at QLS Level 3 course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li>Within the UK: £79</li><li>International: £79 + £10 (postal charge) = £89</li><li>CPD Accredited Certification from One Education</li></ul><p>After successfully completing this Islamic Finance at QLS Level 3 course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Islamic Finance at QLS Level 3 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Islamic Finance at QLS Level 3 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Islamic Finance at QLS Level 3 Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

Islamic Finance at QLS Level 3 Course

<p>The Wills and Probate Law - Level 3 at QLS Level 3 is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Wills and Probate Law - Level 3 at QLS Level 3 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Wills and Probate Law - Level 3 at QLS Level 3 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><ul><li>Module 01: An Introduction to Estate and Wills</li><li>Module 02: Making a Will</li><li>Module 03: Trusts and Dispositions</li><li>Module 04: Intestacy</li><li>Module 05: Probate</li><li>Module 06: Correcting Errors in a Will</li><li>Module 07: Revocation of Wills</li><li>Module 08: Power of Attorney</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After completing the course, learners will get an endorsed certificate (included with the course) delivered right to their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>CPD Accredited Certificate from One Education</strong></p><p>After completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. The certificate is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Wills and Probate Law - Level 3 at QLS Level 3 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Wills and Probate Law - Level 3 at QLS Level 3 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Wills and Probate Law - Level 3 at QLS Level 3 Course, learners will be equipped with many indispensable skills and have the opportunity to grab, such as:</p><ul><li>Probate Administrator</li><li>Wills and Probate Paralegal</li><li>Probate Solicitor</li><li>Estate Planning Consultant</li><li>Trust Officer</li><li>Probate Practitioner</li><li>Will Writer</li><li>Estate Administrator</li><li>Inheritance Tax Advisor</li><li>Estate Planning Lawyer</li></ul>
                        </div>

Wills and Probate Law - Level 3 at QLS Level 3 Course

<p>The Investment at QLS Level 3 is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Investment at QLS Level 3 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Investment at QLS Level 3 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p><strong>CPD Quality Standards (CPD QS) accreditation</strong> assures the Investment at QLS Level 3 course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><ul><li><strong>Module 1: Introduction</strong></li><li><strong>Module 2: Types and Techniques</strong></li><li><strong>Module 3: Key Concepts</strong></li><li><strong>Module 4: Understanding the Finance</strong></li><li><strong>Module 5: Investing in Bond Market</strong></li><li><strong>Module 6: Investing in Stock Market</strong></li><li><strong>Module 7: Risk and Portfolio Management</strong></li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Investment at QLS Level 3 course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li>Within the UK: £79</li><li>International: £79 + £10 (postal charge) = £89</li></ul><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing this Investment at QLS Level 3 course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Investment at QLS Level 3 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Investment at QLS Level 3 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Investment at QLS Level 3 Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

Investment at QLS Level 3 Course

<p>The Asset Management Training Using RBT at QLS Level 4 is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Asset Management Training Using RBT at QLS Level 4 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Asset Management Training Using RBT at QLS Level 4 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Asset Management Training Using RBT at QLS Level 4 course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><ul><li>Module 01: Maintenance Concept</li><li>Module 02: Concept of Dependability: RAMS</li><li>Module 03: The P-CAM Process</li><li>Module 04: Origin of the RCM</li><li>Module 05: Actual Concepts of RCM</li><li>Module 06: Functional Analysis</li><li>Module 07: Failure Modes and Consequences</li><li>Module 08: Examples, Advantages and Responsibilities</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Asset Management Training Using RBT at QLS Level 4 course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li>Within the UK: £89</li><li>International: £89 + £10 (postal charge) = £99</li><li>CPD Accredited Certificate from One Education</li></ul><p>After successfully completing this Asset Management Training Using RBT at QLS Level 4 course, you will qualify for the CPD accredited certificate from One Education. The Certificate is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Asset Management Training Using RBT at QLS Level 4 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Asset Management Training Using RBT at QLS Level 4 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Asset Management Training Using RBT at QLS Level 4 Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

Asset Management Training Using RBT at QLS Level 4 Course

<p>The Content Creation and Content Marketing Certificate at QLS Level 4 is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Content Creation and Content Marketing Certificate at QLS Level 4 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Content Creation and Content Marketing Certificate at QLS Level 4 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assures the Content Creation and Content Marketing Certificate at QLS Level 4 course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><ul><li>Module 01: Introduction to Content Creation</li><li>Module 02: How to Generate Ideas for Your Content</li><li>Module 03: How to Create High-Impact Content</li><li>Module 04: Introduction to Content Marketing</li><li>Module 05: The Benefits of Content Marketing</li><li>Module 06: Content Marketing Strategy Development</li><li>Module 07: Search Engine Optimisation</li><li>Module 08: Measuring the Success of Your Content Marketing</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. You will immediately be given access to a specifically crafted MCQ test upon completing an online module. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Content Creation and Content Marketing Certificate at QLS Level 4 course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li>Within the UK: £89</li><li>International: £89+ £10 (postal charge) = £99</li></ul><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing this Content Creation and Content Marketing Certificate at QLS Level 4 course, you will qualify for the CPD-accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Content Creation and Content Marketing Certificate at QLS Level 4 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Content Creation and Content Marketing Certificate at QLS Level 4 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Content Creation and Content Marketing Certificate at QLS Level 4 Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

Content Creation and Content Marketing Certificate at QLS Level 4 Course

<p>New Manager Fundamentals bundle teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p> <p>This New Manager Fundamentals bundle is a comprehensive, instructor-guided, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>The training materials of this New Manager Fundamentals bundle are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>This bundle includes the following courses:</strong></p> <ul> <li> <strong>Course 01:</strong> Management Skills: A New Manager Fundamentals</li><li> <strong>Course 02:</strong> Admin, Secretarial &amp; PA</li><li> <strong>Course 03:</strong> Office Skills</li><li> <strong>Course 04:</strong> Corporate Paralegal</li><li> <strong>Course 05:</strong> Performance Management</li><li> <strong>Course 06:</strong> Team Management</li><li> <strong>Course 07:</strong> Microsoft Word, PowerPoint &amp; Outlook</li><li> <strong>Course 08:</strong> Health and Safety in the Workplace Level 2</li><li> <strong>Course 09:</strong> Workplace First Aid Training</li><li> <strong>Course 10:</strong> Information Management</li><li> <strong>Course 11:</strong> Facilities Management and Workplace Services</li><li> <strong>Course 12:</strong> UK Employment Law</li><li> <strong>Course 13:</strong> Meeting Management Online</li><li> <strong>Course 14:</strong> Minute Taking Certificate</li><li> <strong>Course 15:</strong> Document Control</li><li> <strong>Course 16:</strong> Touch Typing</li><li> <strong>Course 17:</strong> Email Writing</li><li> <strong>Course 18:</strong> Workplace Confidentiality</li></ul> <p><strong>Key Features</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive New Manager Fundamentals course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this New Manager Fundamentals course to excel!</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p> <p><strong>Accreditation</strong></p> <p>All of our courses included in this New Manager Fundamentals bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your New Manager Fundamentals course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        68 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone with a knack for learning new skills can take this New Manager Fundamentals bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal requirements for this bundle courses to be enrolled.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>This New Manager Fundamentals bundle of courses will help you to uplift your career.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

New Manager Fundamentals Course

<p>Essential Mandatory Training bundle teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p> <p>This Essential Mandatory Training bundle is a comprehensive, instructor-guided, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>The training materials of this Essential Mandatory Training bundle are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>This bundle includes the following courses:</strong></p> <ul> <li> <strong>Course 01: </strong>Fire Safety</li><li> <strong>Course 02: </strong>HSE Manual Handling</li><li> <strong>Course 03: </strong>Food Safety level 3</li><li><strong></strong><strong> Course 04: </strong>Driving: Driving Safety, Safeguarding &amp; Protection for Taxi Driving</li><li><strong></strong><strong> Course 05: </strong>Finance for Non finance Managers</li><li><strong></strong><strong> Course 06: </strong>Infection Prevention &amp; Control: Health &amp; Safety Consultant</li><li><strong></strong><strong> Course 07: </strong>Health and Safety Level 2</li><li><strong></strong><strong> Course 08: </strong>Certificate in Compliance</li><li><strong></strong><strong> Course 09: </strong>Operations Management - Advanced Diploma</li><li><strong></strong><strong> Course 10: </strong>Facilities &amp; Maintenance Operative</li><li><strong></strong><strong> Course 11: </strong>Six Sigma</li><li><strong></strong><strong> Course 12: </strong>Project Planning and Execution</li><li><strong></strong><strong> Course 13: </strong>Budget &amp; Forecast</li><li><strong></strong><strong> Course 14: </strong>Stakeholder Management</li><li><strong></strong><strong> Course 15: </strong>Logistics Management</li><li><strong></strong><strong> Course 16: </strong>Risk Management</li><li><strong></strong><strong> Course 17: </strong>Change Management</li><li><strong></strong><strong> Course 18: </strong>Time Management in The Workplace</li></ul> <p><strong>Key Features</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Essential Mandatory Training course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this </strong><strong>Essential Mandatory Training </strong> <strong>course to excel!</strong></p><p><strong>How You will be Benefited from </strong><strong>Essential Mandatory Training </strong><strong>Bundle</strong></p> <p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p> <p><strong>Accreditation</strong></p> <p>All of our courses included in this Essential Mandatory Training bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your Essential Mandatory Training course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        88 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone with a knack for learning new skills can take this Essential Mandatory Training bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal requirements for this bundle courses to be enrolled.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>This Essential Mandatory Training bundle of courses will help you to uplift your career.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Essential Mandatory Training Course

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Software engineers concerned with building, managing and deploying AI solutions that leverage Azure AI Services, Azure AI Search, and Azure OpenAI. They are familiar with C# or Python and have knowledge on using REST-based APIs to build computer vision, language analysis, knowledge mining, intelligent search, and generative AI solutions on Azure.</p><p></p><p></p><p>AI-102 Designing and Implementing an Azure AI Solution is intended for software developers wanting to build AI infused applications that leverage?Azure AI Services,?Azure AI Search, and?Azure OpenAI. The course will use C# or Python as the programming language.</p><p></p>Prerequisites<p>Before attending this course, students must have:  </p><li>Knowledge of Microsoft Azure and ability to navigate the Azure portal  </li><li>Knowledge of either C# or Python  </li><li>Familiarity with JSON and REST programming semantics  <br />  Recommended course prerequisites  </li><li>AI-900T00: Microsoft Azure AI Fundamentals course<p></p></li></div><div id="course-pills-2"><h3>1 - Prepare to develop AI solutions on Azure</h3> <ul> <li>Define artificial intelligence</li> <li>Understand AI-related terms</li> <li>Understand considerations for AI Engineers</li> <li>Understand considerations for responsible AI</li> <li>Understand capabilities of Azure Machine Learning</li> <li>Understand capabilities of Azure AI Services</li> <li>Understand capabilities of the Azure Bot Service</li> <li>Understand capabilities of Azure Cognitive Search</li> </ul> <h3>2 - Create and consume Azure AI services</h3> <ul> <li>Provision an Azure AI services resource</li> <li>Identify endpoints and keys</li> <li>Use a REST API</li> <li>Use an SDK</li> </ul> <h3>3 - Secure Azure AI services</h3> <ul> <li>Consider authentication</li> <li>Implement network security</li> </ul> <h3>4 - Monitor Azure AI services</h3> <ul> <li>Monitor cost</li> <li>Create alerts</li> <li>View metrics</li> <li>Manage diagnostic logging</li> </ul> <h3>5 - Deploy Azure AI services in containers</h3> <ul> <li>Understand containers</li> <li>Use Azure AI services containers</li> </ul> <h3>6 - Analyze images</h3> <ul> <li>Provision an Azure AI Vision resource</li> <li>Analyze an image</li> <li>Generate a smart-cropped thumbnail</li> </ul> <h3>7 - Classify images</h3> <ul> <li>Provision Azure resources for Azure AI Custom Vision</li> <li>Understand image classification</li> <li>Train an image classifier</li> </ul> <h3>8 - Detect, analyze, and recognize faces</h3> <ul> <li>Identify options for face detection analysis and identification</li> <li>Understand considerations for face analysis</li> <li>Detect faces with the Azure AI Vision service</li> <li>Understand capabilities of the face service</li> <li>Compare and match detected faces</li> <li>Implement facial recognition</li> </ul> <h3>9 - Read Text in images and documents with the Azure AI Vision Service</h3> <ul> <li>Explore Azure AI Vision options for reading text</li> <li>Use the Read API</li> </ul> <h3>10 - Analyze video</h3> <ul> <li>Understand Azure Video Indexer capabilities</li> <li>Extract custom insights</li> <li>Use Video Analyzer widgets and APIs</li> </ul> <h3>11 - Analyze text with Azure AI Language</h3> <ul> <li>Provision an Azure AI Language resource</li> <li>Detect language</li> <li>Extract key phrases</li> <li>Analyze sentiment</li> <li>Extract entities</li> <li>Extract linked entities</li> </ul> <h3>12 - Build a question answering solution</h3> <ul> <li>Understand question answering</li> <li>Compare question answering to Azure AI Language understanding</li> <li>Create a knowledge base</li> <li>Implement multi-turn conversation</li> <li>Test and publish a knowledge base</li> <li>Use a knowledge base</li> <li>Improve question answering performance</li> </ul> <h3>13 - Build a conversational language understanding model</h3> <ul> <li>Understand prebuilt capabilities of the Azure AI Language service</li> <li>Understand resources for building a conversational language understanding model</li> <li>Define intents, utterances, and entities</li> <li>Use patterns to differentiate similar utterances</li> <li>Use pre-built entity components</li> <li>Train, test, publish, and review a conversational language understanding model</li> </ul> <h3>14 - Create a custom text classification solution</h3> <ul> <li>Understand types of classification projects</li> <li>Understand how to build text classification projects</li> </ul> <h3>15 - Create a custom named entity extraction solution</h3> <ul> <li>Understand custom named entity recognition</li> <li>Label your data</li> <li>Train and evaluate your model</li> </ul> <h3>16 - Translate text with Azure AI Translator service</h3> <ul> <li>Provision an Azure AI Translator resource</li> <li>Specify translation options</li> <li>Define custom translations</li> </ul> <h3>17 - Create speech-enabled apps with Azure AI services</h3> <ul> <li>Provision an Azure resource for speech</li> <li>Use the Azure AI Speech to Text API</li> <li>Use the text to speech API</li> <li>Configure audio format and voices</li> <li>Use Speech Synthesis Markup Language</li> </ul> <h3>18 - Translate speech with the Azure AI Speech service</h3> <ul> <li>Provision an Azure resource for speech translation</li> <li>Translate speech to text</li> <li>Synthesize translations</li> </ul> <h3>19 - Create an Azure AI Search solution</h3> <ul> <li>Manage capacity</li> <li>Understand search components</li> <li>Understand the indexing process</li> <li>Search an index</li> <li>Apply filtering and sorting</li> <li>Enhance the index</li> </ul> <h3>20 - Create a custom skill for Azure AI Search</h3> <ul> <li>Create a custom skill</li> <li>Add a custom skill to a skillset</li> </ul> <h3>21 - Create a knowledge store with Azure AI Search</h3> <ul> <li>Define projections</li> <li>Define a knowledge store</li> </ul> <h3>22 - Plan an Azure AI Document Intelligence solution</h3> <ul> <li>Understand AI Document Intelligence</li> <li>Plan Azure AI Document Intelligence resources</li> <li>Choose a model type</li> </ul> <h3>23 - Use prebuilt Azure AI Document Intelligence models</h3> <ul> <li>Understand prebuilt models</li> <li>Use the General Document, Read, and Layout models</li> <li>Use financial, ID, and tax models</li> </ul> <h3>24 - Extract data from forms with Azure Document Intelligence</h3> <ul> <li>What is Azure Document Intelligence?</li> <li>Get started with Azure Document Intelligence</li> <li>Train custom models</li> <li>Use Azure Document Intelligence models</li> <li>Use the Azure Document Intelligence Studio</li> </ul> <h3>25 - Get started with Azure OpenAI Service</h3> <ul> <li>Access Azure OpenAI Service</li> <li>Use Azure OpenAI Studio</li> <li>Explore types of generative AI models</li> <li>Deploy generative AI models</li> <li>Use prompts to get completions from models</li> <li>Test models in Azure OpenAI Studio's playgrounds</li> </ul> <h3>26 - Build natural language solutions with Azure OpenAI Service</h3> <ul> <li>Integrate Azure OpenAI into your app</li> <li>Use Azure OpenAI REST API</li> <li>Use Azure OpenAI SDK</li> </ul> <h3>27 - Apply prompt engineering with Azure OpenAI Service</h3> <ul> <li>Understand prompt engineering</li> <li>Write more effective prompts</li> <li>Provide context to improve accuracy</li> </ul> <h3>28 - Generate code with Azure OpenAI Service</h3> <ul> <li>Construct code from natural language</li> <li>Complete code and assist the development process</li> <li>Fix bugs and improve your code</li> </ul> <h3>29 - Generate images with Azure OpenAI Service</h3> <ul> <li>What is DALL-E?</li> <li>Explore DALL-E in Azure OpenAI Studio</li> <li>Use the Azure OpenAI REST API to consume DALL-E models</li> </ul> <h3>30 - Use your own data with Azure OpenAI Service</h3> <ul> <li>Understand how to use your own data</li> <li>Add your own data source</li> <li>Chat with your model using your own data</li> </ul> <h3>31 - Fundamentals of Responsible Generative AI</h3> <ul> <li>Plan a responsible generative AI solution</li> <li>Identify potential harms</li> <li>Measure potential harms</li> <li>Mitigate potential harms</li> <li>Operate a responsible generative AI solution</li> </ul></div>

Nexus Human

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Azure Machine Learning

Microsoft AI-900

Azure Cognitive Services

AI-102T00 Designing and Implementing an Azure AI Solution

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A standalone 10-week course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors. &nbsp; At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf! You will be told about the other courses we offer so that you can make an informed choice about further learning. Participants in this course often move on to our Introduction to Paper Craft and Mixed Media Course that will introduce you to the basic materials, tools, equipment and techniques used. Experience has shown us that participants for whom English is not their first language, have found that quilling has helped them improve their understanding and spoken English as there is a lot of repetition of basic terms including numbers, colours and directions. Working with someon for whom English is their first language is also helpful.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Programme</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 1: Basic Shapes (1)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 2: Basic Shapes and Use of a Quilling Comb (2)&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 3: Flower and Butterfly: Picture 8&rdquo; x 10&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 4: Making a Shape to Hold Quilled Pieces: Capital Letter</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 6: Basket of Flowers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 7: Cherry Blossom Box</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 8: 2 x 5&rdquo; x 7&rdquo; Pictures: Duck and Boat</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 11: Pot of Lavender (1)&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 10: Pot of Lavender (2)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will receive all the materials and items of equipment needed to complete the course. These are yours to keep:&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Materials and Equipment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong>Quilling Kit:&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Paper Strips: 39 mm: a variety of colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Paper Strips: 39 mm: white</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Board</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Needlemaker&#39;s Wheel of Pins</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Formers x 2&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Comb</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1 Pair Tweezers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pokey Tool</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Tool: Short</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Tool: Long</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Scissors</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Glue Applicator</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Book Binders&rsquo; Glue 30 ml</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Black and white 300 gsm card for box and picture</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65); font-size: 14px;">Craft4Smiles C.I.C. is crafting community that&nbsp;</span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge. &nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. &nbsp;Anyone who wants to learn new skills can join our programmes. &nbsp;No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. &nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Please note that the Cademy calenda/description states that this course is over 13 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays!&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Craft4Smiles C.I.C. 

A standalone 10-week quilling course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors.   At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf!  All materials and equipment needed will be supplied and are yours to keep. This course is helpful for those for whom English is not their native tongue as there is a lot of repetition of basic terms including numbers, colours and directions.  

Quilling - Monday 19.00 - 21.00 or Tuesday 19.00 - 21.00


Craft4Smiles Cademy Launch

Grantham

CILT PCV Transport Manager Refresher / OLAT 2 Day Course Online
Our OLAT & Transport Manager Courses are CILT (Chartered Institute of Logistics and Transport) accredited and so they are one of the courses recommended by the Traffic Commissioner, and they are also FORS Approved Manager Training.
If you are in contact with the Traffic Commissioner for any reason, especially if you have applied to be transport manager for an organisation, you are strongly advised to attend a 2-day course, which is often recommended by the Traffic Commissioner as the most appropriate.
This course will cover the following areas:
•Background to the Operator’s Licence
•Compliance enforcement
•Working time & driver’s hours
•Vehicle roadworthiness and defect reporting
•Construction and use requirements
•Driver licences/driver CPC
•Speed limits
•Environmental considerations
On completion of this course, you will be able to:
•Recount the requirement to obtain and maintain an operator licence.
•Demonstrate how and why driver hours legislation are crucial to safety and compliance to the undertaking.
•State the responsibilities of management and drivers have regarding vehicle roadworthiness and defect reporting.
•Identify the requirements of driver licence/DQC checks.
•Demonstrate an awareness of sector legislative awareness, safe fleet operation and environmental requirements.
Our courses offer both in-person and online learning options.
Completion of the remote learning course will gain you the same accreditation as completion of the face-to-face training course.
Secure your spot today by booking your ticket through Cademy or contacting us at 0345 9001312 and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Once registered, your booking will be complete, and a member of the team will contact you.
Login details will be given 48 hours prior to the course starting.
This is a two-day course, the start time is 8am each day.
Course cost includes 2-day training £411 (£280 course fee, CILT certification fee £75) plus VAT. 

Total Compliance 

Driving & Vehicles

Compliance & Safety

CILT PCV Transport Manager Refresher / OLAT 2 Day Course Online & In-person

CILT HGV Transport Manager Refresher / OLAT 2 Day Course Online
Our OLAT & Transport Manager Courses are CILT (Chartered Institute of Logistics and Transport) accredited and so they are one of the courses recommended by the Traffic Commissioner, and they are also FORS Approved Manager Training.
If you are in contact with the Traffic Commissioner for any reason, especially if you have applied to be transport manager for an organisation, you are strongly advised to attend a 2-day course, which is often recommended by the Traffic Commissioner as the most appropriate.
This course will cover the following areas:
•Background to the Operator’s Licence
•Compliance enforcement
•Working time & driver’s hours
•Vehicle roadworthiness and defect reporting
•Construction and use requirements
•Driver licences/driver CPC
•Speed limits
•Environmental considerations
On completion of this course, you will be able to:
•Recount the requirement to obtain and maintain an operator licence.
•Demonstrate how and why driver hours legislation are crucial to safety and compliance to the undertaking.
•State the responsibilities of management and drivers have regarding vehicle roadworthiness and defect reporting.
•Identify the requirements of driver licence/DQC checks.
•Demonstrate an awareness of sector legislative awareness, safe fleet operation and environmental requirements.
Our online courses work in the same way that our classroom courses do, but they are completed via the online platform called Zoom. The course can be completed on any device that the Zoom app can be used on, such as a PC, laptop, tablet or smart phone.
Completion of the remote learning course will gain you the same accreditation as completion of the face-to-face training course.
Secure your spot today by booking your ticket through Cademy or contacting us at 0345 9001312 and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Once registered, your booking will be complete, and a member of the team will contact you.
Login details will be given 48 hours prior to the course starting.
This is a two-day course, the start time is 8am each day.
Course cost includes 2-day training £411 (£280 course fee, CILT certification fee £75) plus VAT. 

CILT HGV Transport Manager Refresher / OLAT 2 Day Course Online & In-person

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Delegates should be PC literate, i.e., familiar with PC'S/Laptops and have used a mouse and keyboard; be able to launch and close programs; navigate to information stored on the computer;  manage files and folders and be comfortable using Microsoft Office applications such as MS Excel, MS Word etc.</p>Overview<p>The purpose of this course is to provide delegates with the practical skills to build and manage project schedules. It is designed to provide techniques and tips that will help users of the software apply it as a powerful tool to develop competent and unambiguous schedules - while avoiding some of the traps associated with the incorrect application of scheduling features. Techniques learned will also facilitate communicating deliverables and milestones to project stakeholders.</p><p>This course covers management practices and methodologies and an in-depth knowledge of MS Project functionality. Delegates will be able to create and manage project schedules during the course and reinforce attained skills through practical applications.</p></div><div id="course-pills-2"><h4>Project Management Overview</h4><ul><li>Concepts of project management and scheduling</li><li>The project lifecycle and phases</li><li>Fundamental importance of defining ? and agreeing ? project scope</li><li>Developing a Work Breakdown Structure (WBS) to define project scope</li><li>4 steps to create a schedule based on the WBS</li><li>Understanding task dependencies</li><li>Understanding the concept of the project baseline</li></ul><h4>Developing a Project Schedule</h4><ul><li>Setting the ?Scheduling Mode?</li><li>Creating Tasks, Recurring Tasks (e.g. progress or review meetings) and Milestones</li><li>Defining task Dependencies</li><li>Applying Lag and Lead Time </li><li>Working with the Critical Path </li></ul><h4>Managing Tasks in the schedule</h4><ul><li>Add Notes and attach project documents to tasks</li><li>Setting and removing task Constraints and Deadlines</li><li>Applying the ?Task Path? feature to view dependencies</li></ul><h4>Working with Resources</h4><ul><li>Creating a Resource Pool</li><li>Working with Resource Calendars</li><li>Creating Team/Group Calendars</li><li>Understanding Effort Driven and Non-Effort Driven scheduling</li><li>Assigning Resources to tasks</li><li>Working with Project Costs</li></ul><h4>Managing Project Information </h4><ul><li>Applying Field, Tables and Views</li><li>Applying Filters and Groups</li><li>Creating custom Fields, Tables and Views (Drop-down menus, Traffic Light reports, Flag Fields)</li><li>Using the ?Organiser? feature for customised elements</li></ul><h4>Communicating Project Information</h4><ul><li>Applying formats to Views and Tables</li><li>Using the ?Copy Picture? command</li><li>Create and Print Project Reports</li><li>Exporting to Excel</li></ul><h4>Managing Resources </h4><ul><li>Finding Resource Overallocations</li><li>Resolving Overallocations (reassigning, splitting tasks, utilising float, changing work contours) </li><li>Applying Resource Levelling features</li></ul><h4>Tracking Progress </h4><ul><li>Setting the Project Baseline</li><li>Applying the Tracking Gantt and Tracking Table</li><li>Using the ?Mark on Track? and ?Update Tasks? features</li><li>Working with Dashboards and Burndown Reports</li></ul><h4>Programme Management </h4><ul><li>Methods to consolidate multiple Project Files</li><li>Resource sharing - setting up a Master Resource Pool</li><li>Creating and managing Master Project Files</li></ul></div>

Microsoft Project

Project Management Professional (PMP)

Project Management

Programme Manager

Google Project Management

Project Manager

Microsoft Project Level 1 and 2

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you work from home or are just wanting to move more, then look no further</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A pre-course registration form should be filled out prior to attending a class.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.gle/CrDwjPxLk8xgo7eP9</a></p>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Health & Fitness

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

Pilates - Mixed Ability - ONLINE

London

Actors Studio

Screen Acting Weekly with Showreel

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Own Your Success is delighted to bring you the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">&#39;Bitesize Masterclass&#39;</span></em></strong> with Sophie Chapman.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So we&#39;ve put together our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(84, 172, 210); box-sizing: border-box;" fr-original-style="color: rgb(84, 172, 210);">&#39;Bitesize Masterclasses&#39;</span></em></strong> to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 30px; color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="font-size: 30px; color: rgb(115, 192, 234);">Bitesize Masterclass</span><span style="font-size: 36px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 36px; color: rgb(0, 0, 0);">&nbsp;with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Sophie Chapman</em></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sophie Chapman<br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">EA to Steven Bartlett&nbsp;</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/own-your-success/a0486bb4-aec1-4d05-86c6-b06294a16be2/original.jpeg" style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. <br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.</span></p><div data-message-author-role="assistant" data-message-id="fc75f7a3-690f-4da7-9d49-460145d4e5b9" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual&mdash;a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC&#39;s Dragon&#39;s Den. Sophie has been instrumental as Steven&#39;s Executive Assistant, operating on a global scale, in both private and corporate realms for six years.&nbsp;</span></p></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kate Wood<br fr-original-style="" style="box-sizing: border-box;"></strong></span><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass Facilitator&nbsp;</em></strong></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/own-your-success/973fb358-b335-4ec8-bad7-acd3127682e4/original.jpeg" style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;">Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning &amp; development, employee engagement strategy, continuous improvement, communications and marketing. &nbsp;After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. &nbsp;Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. &nbsp;She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">When she&rsquo;s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">topics:</span></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to establish your self-leadership position in your EA capacity&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Transition from a PA to EA&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Career development&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Boundary setting and wellbeing&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Q&amp;A with the audience - Open-Book Q&amp;A</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><b fr-original-style="" style="box-sizing: border-box;">What is a <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">Bitesize Masterclass?</span><br fr-original-style="" style="box-sizing: border-box;"></b></span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Short burst session.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Keynote speakers discuss key themes/topics they are passionate about.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Q&amp;A with the audience attendees - ask the questions you don&#39;t <em fr-original-style="" style="box-sizing: border-box;">usually</em> get to ask!</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Virtually delivered - attend from anywhere that&#39;s convenient for you!&nbsp;</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Packed with content, tips and tricks and from industry professionals who can share their experiences with you.</div></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">attend?</span></strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">PA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">EA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Administrative roles</li></ul><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">---------------------------</div><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.</em><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">---------------------------<br fr-original-style="" style="box-sizing: border-box;"></em></span></p>

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman.
Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.
So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!



 
Bitesize Masterclass with Sophie Chapman
Sophie Chapman
EA to Steven Bartlett 

Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. 

Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.

After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.
Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years. 



Kate Wood
Masterclass Facilitator 

Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.



Session topics:
How to establish your self-leadership position in your EA capacity
Transition from a PA to EA
Career development
Boundary setting and wellbeing
Q&A with the audience - Open-Book Q&A



What is a Bitesize Masterclass?
Short burst session.
Keynote speakers discuss key themes/topics they are passionate about.
Q&A with the audience attendees - ask the questions you don't usually get to ask!
Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊
Virtually delivered - attend from anywhere that's convenient for you!
Packed with content, tips and tricks and from industry professionals who can share their experiences with you.



Who will attend?
PA's
EA's
Administrative roles
---------------------------
At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.

---------------------------


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