Name: Spiritual Life Coaching - CPD Certified
Price: 109 GBP
Availability: InStock

<p>Did you know that businesses with effective sales strategies are 91% more likely to see revenue growth? If you want to boost your sales game and take your business to the next level, look no further than the Psychology of Customers Level 2 &amp; 3 course at QLS.</p> <p>This course is designed to take learners from the basics of customer psychology to advanced strategies for closing deals and retaining customers. With curriculum spanning both Level 2 and Level 3 knowledge, this course provides a comprehensive education in the field of sales.</p> <p>As an endorsed course by Quality Licence Scheme, learners can rest assured that they are receiving high-quality instruction from a reputable source. Plus, upon completion of the course, learners will receive a <strong>Level 3 Endorsed certificate</strong> hardcopy free of charge.</p> <p>The Psychology of Customers Level 2 &amp; 3 course covers a wide range of topics, from understanding customer behaviour to developing effective sales pitches. You'll learn how to build rapport with customers, how to identify their needs and wants, and how to use psychology to influence their decision-making.</p> <p>But this course doesn't just teach theory - it provides valuable examples and exercises to help you apply your knowledge in the field. By the end of the course, you'll have a comprehensive set of skills and strategies for closing deals, retaining customers, and driving revenue growth.</p> <p>If you're looking to take your sales game to the next level, the Psychology of Customers Level 2 &amp; 3 course is the perfect choice. Enrol today and start seeing results!</p> <p><strong>Learning outcomes for the Psychology of Customers Level 2 &amp; 3 course:</strong></p> <ul> <li>Understand the basics of customer psychology and how it applies to sales.</li><li>Develop effective strategies for attracting and serving customers.</li><li>Learn how to identify and meet customer needs and wants.</li><li>Use psychology to influence customer decision-making.</li><li>Develop skills for building rapport and trust with customers.</li><li>Learn advanced strategies for closing deals and retaining customers.</li><li>Understand how to drive revenue growth through effective sales practices.</li></ul> <p><strong>Please Note: </strong>Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p><strong>Diploma in </strong><strong>Sales: Psychology of Customers Level 2 &amp; 3 at QLS </strong><strong>Description: </strong></p> <p><strong>Level 2</strong> of the Psychology of Customers course starts with an introduction to customer psychology and its importance in the sales process. In Section 2, learners will explore the 'A' of A.S.K - ATTRACT - and learn effective strategies for attracting customers. Section 3 focuses on the 'S' of A.S.K - SERVING - and teaches learners how to identify and meet customer needs and wants.</p> <p><strong>Level 3</strong> builds on the knowledge gained in Level 2, with a focus on the 'K' of A.S.K - KEEPING. In Section 4, learners will develop advanced strategies for closing deals and retaining customers. Section 5 explores additional techniques for driving revenue growth and building lasting relationships with customers.</p> <p><strong>This bundle comprises the following courses:</strong></p> <p><strong>QLS Endorsed Course:</strong></p> <ul> <li><strong>Course 01:</strong> Certificate in The Ultimate Sales Training Blueprint: How To Master Sales at QLS Level 3</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul> <p><strong>Certificate</strong></p> <p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p> <p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Upon completion, learners will receive an Certificate in The Ultimate Sales Training Blueprint: How To Master Sales at QLS Level 3 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Sales professionals looking to enhance their skills.</li><li>Business owners seeking to increase revenue growth.</li><li>Marketing professionals interested in understanding customer psychology.</li><li>Customer service representatives looking to improve customer interactions.</li><li>Anyone interested in learning more about the psychology of customers and how it applies to sales.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Sales Representative - £20k-£40k</li><li>Business Development Manager - £30k-£60k</li><li>Account Manager - £25k-£50k</li><li>Sales Manager - £35k-£70k</li><li>Marketing Manager - £30k-£60k</li><li>Customer Experience Manager - £30k-£60k</li><li>Director of Sales and Marketing - £50k-£100k</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Sales: Psychology of Customers Level 2 & 3 at QLS

General Admission

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with 11</strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p> <p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Insurance </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p> <p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p> <ul> <li><strong>Course 01:</strong> Insurance Agent Training at QLS Level 4</li><li><strong>Course 02: </strong>Pension</li><li><strong>Course 03: </strong>Finance: Financial Investigator</li><li><strong>Course 04:</strong> Financial Analysis</li><li><strong>Course 05:</strong> Advanced Tax Accounting</li><li><strong>Course 06:</strong> Contracts Law UK 2021</li><li><strong>Course 07: </strong>Compliance and Risk Management Diploma</li><li><strong>Course 08:</strong> Anti-Money Laundering (AML) Training</li><li><strong>Course 09:</strong> Branding Your Business</li><li><strong>Course 10:</strong> Customer Service Executive</li><li><strong>Course 11:</strong> Business English and Communication</li></ul> <p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Insurance</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p> <p><strong>Why Choose Imperial Academy?</strong></p> <ul> <li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul> <p> Enrol in our '<strong>Insurance</strong>' today and Start Learning </p><p>This <strong>Insurance </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Insurance</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p> <p><strong>*** Specialised Assessment ***</strong></p> <p>To make the process of assessing and certifying learners easier in this bundle, we provide an automated evaluation system.</p> <ul> <li>For each online module, you will take a tailored multiple-choice exam.</li><li>After completing the assessment, your performance will be measured instantly, and a score will be shown for your review.</li><li>The pass mark for each assessment is 60%.</li><li>Once all assessments have been passed successfully, you will be able to collect your Quality Licence Scheme endorsed certificate.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        260 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Insurance </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> <p><br /><br /></p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Insurance course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Insurance </strong>Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p> <p>For ordering additional QLS Certificates, <strong>other than Insurance Agent Training course</strong>, the fees will be following with £10 for international shipping only</p> <ul> <li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul> <p><strong>CPD Accredited Certification</strong></p> <p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p> <ul> <li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul> <p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 260 CPD Points|CPD & CiQ Accredited

Insurance QLS Diploma

<p><strong>Exclusive Deal - Get QLS Endorsed Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p><p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Pharmacy Assistant and Technician </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p><p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p><ul><li><strong>Course 01: </strong>Pharmacy Assistant and Technician Foundation at QLS Level 5</li><li><strong>Course 02: </strong>Diploma in Pharmacy Skills</li><li><strong>Course 03:</strong> Control and Administration of Medicines Online Training Course</li><li><strong>Course 04: </strong>Substance Misuse Awareness Online Certification Course</li><li><strong>Course 05:</strong> Diabetes Awareness (Type 1 &amp; 2)</li><li><strong>Course 06:</strong> Customer Service Diploma</li><li><strong>Course 07: </strong>Office Administration</li><li><strong>Course 08:</strong> Infection Prevention Training</li><li><strong>Course 09:</strong> Personal Hygiene</li><li><strong>Course 10:</strong> Covid 19 Infection awareness and prevention</li><li><strong>Course 11:</strong> Time Management</li></ul><p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Pharmacy Assistant and Technician</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully online Training.</li><li>QLS Endorsed &amp; CPD Accredited Training.</li><li>No time limits. Study at your own pace.</li><li>Expert Instructors.</li><li>Audio Visual Training.</li><li>Further reading where necessary.</li><li>Up-to-date curriculum and effective guidelines.</li></ul><p> Enrol in our '<strong>Pharmacy Assistant and Technician</strong>' today and Start Learning </p><p>This <strong>Pharmacy Assistant and Technician </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Pharmacy Assistant and Technician</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p><p><strong>** Course Curriculum**</strong></p><p><strong>Course 01: Pharmacy Assistant and Pharmacy Technician</strong></p><ul><li>Module 01: Introduction to Pharmacy Assistant and Pharmacy Technician</li><li>Module 02: Job Role of Pharmacy Technicians</li><li>Module 03: Pharmacy Assistant Patient Counselling Guide</li><li>Module 04: Communication in Pharmacy Settings</li><li>Module 05: The Pharmacy Team and Practices</li><li>Module 06: Prescription and Dispensing in Pharmacies</li><li>Module 07: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies</li><li>Module 08: Inventory Control and Management in Pharmacies</li><li>Module 09: Standard Operating Procedures (SOPs)</li><li>Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology</li></ul><p><strong>***And 10 More Free Courses***</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Pharmacy Assistant and Technician </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p><p><strong>Disclaimer</strong></p><p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><p><strong>Note: This course is not applicable for any professional certification. However, You will have an edge to gather deep knowledge and information about this sector.</strong></p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Pharmacy Assistant and Technician course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Pharmacy Assistant and Technician </strong>Course, you are to start your career or begin the next phase of your career in this field</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement<br /></strong>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing package! It should be noted that <strong>international students must pay a £10 shipping cost.<br /></strong>For ordering additional QLS Certificates, <strong>other than this Pharmacy Technician &amp; Pharmacy Assistant Training bundle course</strong>, the fees will be following with £10 for international shipping only</p><ul><li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul><p><strong>CPD Accredited Certification<br /></strong>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p><ul><li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul><p>It should also be noted that <strong>international students must pay a £10 shipping cost</strong></p> </div>

                        </div>

FREE Level 5 QLS Endorsed Certificate | 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited

Pharmacy Assistant & Pharmacy Technician

<p><strong>Exclusive Deal - Get QLS Endorsed Business Development Certificate Worth £100 absolutely Free with </strong><strong>11 </strong><strong>(PDF + Hard Copy) Certificate (CPD) for each course. Hurry Up, Offer Ends Soon!</strong></p><p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Business Development </strong>Bundle training worth to articulate your innovative goals and develop a simple approach for attaining them.</p><p><strong>11 </strong><strong>in 1 Exclusive Bundle</strong></p><ul><li><strong>Course 01:</strong> Business Development</li><li><strong>Course 02: </strong>Commercial law</li><li><strong>Course 03: </strong>Diploma in Lean Process and Six Sigma</li><li><strong>Course 04: </strong>Marketing Fundamentals</li><li><strong>Course 05:</strong> Level 3 Ecommerce Management</li><li><strong>Course 06:</strong> Financial Analysis</li><li><strong>Course 07: </strong>Capital Budgeting &amp; Investment Decision Rules</li><li><strong>Course 08: </strong>Advanced Tax Accounting</li><li><strong>Course 09: </strong>Performance Management</li><li><strong>Course 10: </strong>Customer Service Diploma</li><li><strong>Course 11:</strong> Business Writing</li></ul><p>Whether you're an aspirant looking to start your dream career, a professional looking to branch out, or somebody in between   this <strong>Business Development</strong>, QLS Endorsed Course will get you sorted. The rudimentary knowledge in this course will add tremendous value and enable you to establish the meaningful career you've always craved.</p><p>This <strong>Business Development </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Business Development</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p><p><strong>**Course Curriculum**</strong></p><p><strong>Course 01: Business Development</strong></p><ul><li>Module 01: Business Development and Succession Planning</li><li>Module 02: Process Management</li><li>Module 03: Supply Chain Management</li><li>Module 04: Planning &amp; Forecasting Operations</li><li>Module 05: Procurement &amp; Purchasing Management</li><li>Module 06: Project Management</li><li>Module 07: Retail Pricing</li><li>Module 08: Business Analysis Planning and Monitoring</li><li>Module 09: Strategic Analysis and Product Scope</li><li>Module 10: Quality Management</li><li>Module 11: Management Skills for Leading Your Team</li><li>Module 12: Selling in Multiple Channels</li><li>Module 13: Representing Your Boss and Company</li><li>Module 14: Preparing for Brainstorming</li><li>Module 15: Generating Solutions (I)</li><li>Module 16: Generating Solutions (II)</li><li>Module 17: Analyzing Solutions</li><li>Module 18: Selecting a Solution</li><li>Module 19: Negotiation Techniques</li><li>Module 20: Communication Skills</li><li>Module 21: Skills of an Effective Administrator</li><li>Module 22: What is Marketing?</li><li>Module 23: Common Marketing Types (I)</li><li>Module 24: Common Marketing Types (II)</li><li>Module 25: Conflict Management</li><li>Module 26: Talent Management</li><li>Module 28: Managing Risk and Recovery</li><li>Module 27: Time Management</li><li>Module 29: Business Etiquette</li></ul><p><strong>***And 10 More Free Courses***</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Business Development </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p><p><strong>Disclaimer</strong></p><p>This Business Development course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Business Development course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Business Development </strong>Course, you are to start your career or begin the next phase of your career in this field.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p><p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p><p>For ordering additional QLS Certificates, <strong>other than Business Development course</strong>, the fees will be following with £10 for international shipping only</p><ul><li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul><p><strong>CPD Accredited Certification</strong></p><p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p><ul><li>PDF completely free of charge</li></ul><p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p></div>

                        </div>

FREE Level 7 QLS Endorsed Certificate | 11 CPD Courses+11 PDF Certificate| 140 CPD Points| Installment Payment

Business Development Training

<p><strong></strong><strong> Buy Big. Save Big! Offer Ends Soon, Hurry Up!! </strong><strong></strong></p><p><strong>Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Courses in A Bundle.</strong></p><p>If you wish to gain a solid and compact knowledge of and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals.</p><p>This Bundle package includes 1 premium, <strong>The Quality Licence Scheme-endorsed </strong>course, 10 additional <strong>CPD accredited certificate </strong> courses, with expert assistance, and a <strong>FREE courses assessment included. </strong> Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees.</p><p><strong>This Bundle Package includes:</strong></p><ul><li><strong></strong><strong> Course 01: </strong>Certificate in Mental Health Through Diet and Nutrition at QLS Level 3</li></ul><p><strong>10 Additional CPD Accredited Premium Courses -</strong></p><ul><li><strong></strong><strong> Course 01: </strong>Mental Health Awareness Course</li><li><strong></strong><strong> Course 02: </strong>Mental Health First Aid</li><li><strong></strong><strong> Course 03: </strong>Counselling and Psychotherapy Course</li><li><strong></strong><strong> Course 04: </strong>Diet for Health, Beauty &amp; Weight Loss</li><li><strong></strong><strong> Course 05: </strong>Mediterranean and Okinawa Diets</li><li><strong></strong><strong> Course 06: </strong>Nutrition and Hydration</li><li><strong></strong><strong> Course 07: </strong>Food Allergy Awareness</li><li><strong></strong><strong> Course 08: </strong>Vegan Nutrition Training</li><li><strong></strong><strong> Course 09: </strong>Herbalist Training</li><li><strong></strong><strong> Course 10: </strong>Personal Hygiene Course</li></ul><p>Success becomes a lot simpler with this Bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace.</p><p>This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as <strong>CPD</strong> accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate.</p><p>You'll get an unrivalled learning experience, as well as a<strong> Free Student ID </strong>card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.</p><p>With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions.</p><p>The course materials are designed by experts, and you can access them easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors.</p><p><strong>Why Prefer this Bundle?</strong></p><ul><li>Upon successfully completing the bundle, you will receive a <strong>free certificate from the Quality Licence Scheme.</strong></li><li>Option to receive 10 additional certificates accredited by <strong>CPD</strong> to expand your knowledge.</li><li><strong>Student ID </strong>card with amazing discounts - completely for <strong> FREE</strong>! (£10 postal charges will be applicable for international delivery)</li><li>Our bundle's learning materials have engaging voiceover and visual elements for your convenience.</li><li>For a period of 12 months, you will have 24/7 access to all bundle course material.</li><li>Complete the bundle at your own pace.</li><li>Each of our students gets full 24/7 tutor support</li><li>After completing our Bundle, you will receive efficient assessments and immediate results.</li></ul> <p>Start your learning journey straight away with this Bundle and take a step toward a brighter future!</p><p><strong>*** Course Curriculum: ***</strong></p><p>Here is the curriculum breakdown of The Bundle Courses:</p><p><strong></strong><strong> Course 01: Certificate in Mental Health Through Diet and Nutrition at QLS Level 3</strong></p><p><strong>Module 01: Introduction to Food &amp; Mood</strong></p><ul><li>Mental Health</li><li>Mental Health Problems</li><li>The Role of Diet in Health</li><li>Holistic Health</li><li>Preferable Recommendations</li></ul><p><strong>Module 02: The Relationship between Nutrition and Mental Health</strong></p><ul><li>Protective Factors for Mental Health</li><li>Risk Factors for Mental Health</li><li>Consuming Processed Foods and Additives</li><li>The Role of Food in Preventing Mental Health Problems</li><li>The Role of Diet in Relation to Specific Mental Health Problems</li></ul><p><strong>Module 03: The Second Brain: Trust Your Gut</strong></p><ul><li>Essential Diet: Nourish the First and Second Brains</li><li>Stress and Digestion</li><li>Neurotransmitters</li><li>Food Nourishes Your Brain, Mind, and Emotions</li><li>Symptoms of Low Stomach Acid Production</li></ul><p><strong>Module 04: Diet and Mental Health in Adults</strong></p><ul><li>Diets Value for Mental Health</li><li>Mediterranean Diet</li><li>Gut and Psychology Syndrome Diet</li><li>Atkin's Diet (Carnivore)</li><li>Paleolithic (Paleo) Diet</li><li>Modified Carnivore</li><li>Ketogenic Diet</li><li>Anti-Inflammatory Diet</li><li>Key facts</li></ul><p><strong>Module 05: Trends in Food Consumption and Mental Health</strong></p><ul><li>Changing Patterns of Food Consumption</li><li>What We are Eating Now</li><li>The Impact of Food Production Techniques on the Diet</li></ul><p><strong>Module 06: Stress Can Make You Fat</strong></p><ul><li>Stress is Causing Them to Gain or Retain Weight</li><li>Social Stress: When Life Circumstances Conspire to Make You Fat</li><li>Stress, Fat, and the Microbiome</li><li>Inflammation and Your Brain</li><li>The Power of Probiotics</li><li>The Empowering Diet</li></ul><p><strong>Module 07: Disorders of Mood and Behaviour</strong></p><ul><li>Mood Disorders</li><li>Attention Deficit Hyperactivity Disorder (ADHD)</li><li>Schizophrenia</li><li>Alzheimer's Disease</li><li>Bipolar Disorder</li><li>Anxiety Disorders</li></ul><p><strong></strong><strong> Course 02: Mental Health Awareness Course<br /></strong></p><ul><li>Introduction</li><li>Childhood And Adolescent Psychiatric Disorders</li><li>Anxiety and Stress Disorders</li><li>Mood Disorders</li><li>Eating and Sleeping Disorders</li><li>Self-Harm and Suicide</li><li>Social Attitudes To Mental Illness</li><li>Dealing with Stress in the Workplace</li><li>Additional Reading Materials</li></ul><p><strong></strong><strong> Course 03: Mental Health First Aid </strong></p><ul><li>Module 1: Introduction to Mental Health</li><li>Module 2: Overview of Mental Health First Aid</li><li>Module 3: Childhood and Adolescent Psychiatric Disorders</li><li>Module 4: Stress and Anxiety Disorders</li><li>Module 5: Schizophrenia</li><li>Module 6: Personality Disorders</li><li>Module 7: Mood Disorders</li><li>Module 8: Eating &amp; Sleeping Disorders</li><li>Module 9: Self-Harm and Suicide</li><li>Module 10: Medication and Therapy in the Treatment of Mental Illness</li><li>Module 11: Social Attitudes to Mental Illness</li><li>Module 12: Mental Health Legislation and Services</li><li>Module 13: Mental Health in the Workplace</li><li>Module 14: Approach and React To People in Mental Health Crisis</li></ul><p><strong></strong><strong> Course 04: Counselling and Psychotherapy Course<br /></strong></p><ul><li>Module 1: Introduction to Counselling</li><li>Module 2: Types of Counselling</li><li>Module 3: Introduction to Psychotherapy</li><li>Module 4: Therapeutic Relationship</li><li>Module 5: Counselling and Psychotherapy</li><li>Module 6: Dynamic Psychotherapy</li><li>Module 7: Mental Health Conditions</li><li>Module 8: Mental Disorders</li><li>Module 9: Psychotherapy Healing</li></ul><p><strong> Course 05: Diet for Health, Beauty &amp; Weight Loss</strong></p><ul><li>Module 1: What is Beauty?</li><li>Module 2: How does Diet Affect Body and Beauty?</li><li>Module 3: The 'Fat' Controversy?</li><li>Module 4: Protein Dilemma</li><li>Module 5: The Case of Ageing Diet to Look Younger</li><li>Module 6: Detoxification for Beauty</li><li>Module 7: Diet for Glamourous Skin</li><li>Module 8: Strong and Healthy Hair</li><li>Module 9: Diet for a Glimmering Smile</li><li>Module 10: Weight Loss</li></ul><p><strong> Course 06: Mediterranean and Okinawa Diets</strong></p><ul><li>Module 1: Introduction to the Mediterranean Diet</li><li>Module 2: Healthy Aspects of a Mediterranean Diet</li><li>Module 3: Foods of the Mediterranean Diet</li><li>Module 4: Preparing a Mediterranean Diet</li><li>Module 5: Nutritional Values of a Mediterranean Diet</li><li>Module 6: Losing Weight with a Mediterranean Diet</li><li>Module 7: Introduction to Okinawa Diet</li><li>Module 8: History of the Okinawa Diet</li><li>Module 9: Foods of the Okinawa Diet</li><li>Module 10: Nutritional Details</li></ul><p><strong></strong><strong> Course 07: Nutrition and Hydration</strong></p><ul><li>Module 1: Introduction to Nutrition</li><li>Module 2: Nutrients</li><li>Module 3: Malnutrition</li><li>Module 4: Nutritional Support</li><li>Module 5: Hydration</li><li>Module 6: Dehydration</li><li>Module 7: Need for Water</li></ul><p><strong></strong><strong> Course 08: Food Allergy Awareness</strong></p><ul><li>Module 1: Basics of Food Allergens</li><li>Module 2: Allergen Guidance for Food Businesses</li><li>Module 3: Allergen Guidance for Consumers</li><li>Module 4: Allergic Reactions and Treatments</li></ul><p><strong></strong><strong> Course 09: Vegan Nutrition Training</strong></p><ul><li>Introduction</li><li>Vegan Basics</li><li>Setting Up A Healthy Vegan Diet</li><li>How To Lose Fat &amp; Build Muscle On A Plant-Based Diet</li><li>Avoiding Mineral &amp; Vitamin Deficiencies As A Vegan</li><li>Different Dieting Tips</li></ul><p><strong></strong><strong> Course 10: Herbalist Training</strong></p><ul><li>Introduction to Herbal Medicine</li><li>Regulations and Safety</li><li>Introduction to Botany</li><li>Chemistry of Herbs</li><li>Preparation of Herbal Remedies</li><li>Herbal Hair and Skin Care</li><li>Herbalist Approach and Conventional Herbal Medicines</li><li>Herbs from the Bible and China</li><li>Ayurvedic Medicine</li><li>Aromatherapy</li><li>Creating a Successful Herbal Business</li></ul><p><strong></strong><strong> Course 11: Personal Hygiene Course</strong></p><ul><li>Module 1: Introduction to Personal Hygiene and a Brief History</li><li>Module 2: Looking Clean, Smelling Clean</li><li>Module 3: Improving and Maintaining Oral Health</li><li>Module 4: Care of the Eyes</li><li>Module 5: Ear Care Secrets</li><li>Module 6: Foot &amp; Nail Care in Personal Hygiene</li><li>Module 7: Hair Care: Hygienic Ways</li><li>Module 8: Hygienic Approach to Skin Care</li><li>Module 9: Maintain Good Toilet Hygiene</li><li>Module 10: Potential Hygiene Guidelines</li><li>Module 11: Personal Hygiene During Coronavirus Pandemic</li></ul><p><strong>What is the Bundle Assessment Process?</strong></p><p>We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        220 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Bundle Right for You?</strong></p><p>The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details.</p><p>From the comfort of your own home, study the package and expand your professional skillset!</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation.</p><p>All students must be over the age of 16 and have a passion for learning and literacy.</p><p>You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate in Mental Health Through Diet and Nutrition at QLS Level 3</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses:</strong></p><ul><li>Level 1 - £59</li><li>Level 2 - £79</li><li>Level 3 - £89</li><li>Level 4 - £99</li><li>Level 5 - £119</li><li>Level 6 - £129</li><li>Level 7 - £139</li></ul><p><strong>CPD Accredited Certificate</strong></p><ul><li><strong>29 GBP</strong> for Printed Hardcopy Certificate inside the UK</li><li><strong>39 GBP</strong> for Printed Hardcopy Certificate outside the UK (International delivery)</li></ul></div>

                        </div>

Academy for Health and Fitness

Improving Mental Health Through Diet and Nutrition

<p><strong>** Wrap Up The Month With WOW Savings - FLAT 14% OFF! **</strong></p><p>Did you know? According to recent global studies, the supply chain and logistics industry is set to reach a staggering <strong>$15.5 trillion by 2023</strong>. A robust, efficient, and innovative supply chain is no longer a luxury - it's a necessity. From startups to global conglomerates, businesses seek competent professionals who can streamline processes, reduce costs, and ensure timely delivery to gain a competitive edge.</p><p>Introducing our <strong>Supply Chain and Logistics Management - QLS Level 5 Certificate</strong>. Spread over two comprehensive courses dive deep into vital concepts from the role of logistics to aligning supply chain processes with business goals. Understand customer response systems, master warehouse operations, and discover cutting-edge business concepts! With a curated curriculum of 23 expertly designed modules, you're not just gaining knowledge but preparing for a lucrative future.</p><p>Why is this certification vital for you? Beyond the apparent job opportunities, the interconnectedness of the global market demands experts who can mitigate risks, optimise processes, and innovate solutions. Whether you want to enhance your existing role or pivot into this booming sector, our course is your pathway to success.</p><p>Join us for the <strong>Supply Chain and Logistics Management - QLS Level 5 Certificate</strong>! Be a part of the revolution that's redefining global business dynamics. Prepare yourself with the tools not just to adapt but also to lead in this fast-evolving world. Secure your spot today and pave the way for a brighter, prosperous future!</p><p><strong>â </strong><strong>ADDITIONAL GIFT </strong><strong>â</strong></p><ul><li><strong>Free Course 01:</strong> Retail Management</li><li><strong>Free Course 02:</strong> Import/Export</li></ul><p><strong>Learning Outcomes: </strong></p><ul><li>Acquire a deep understanding of supply chain management principles, including demand forecasting, inventory control, and distribution network design.</li><li>Develop the skills to optimize logistics operations by implementing efficient transportation strategies and managing warehouse and inventory systems.</li><li>Master the art of supplier relationship management, including negotiation techniques, contract management, and performance measurement.</li><li>Learn to identify and mitigate risks in the supply chain, ensuring business continuity and resilience in the face of uncertainties.</li><li>Explore the latest technologies and innovations transforming supply chain management, such as blockchain, artificial intelligence, and the Internet of Things (IoT).</li><li>Gain insights into sustainable and ethical practices in supply chain management, fostering responsible sourcing and environmental stewardship.</li><li>Cultivate your leadership and communication abilities, enabling you to effectively coordinate cross-functional teams and drive collaboration across the supply chain.</li></ul><p>The Supply Chain and Logistics Management resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p><p><strong>Course Curriculum</strong></p><p><strong>Course 01: Supply Chain Management (Level 5 at QLS)</strong></p><ul><li>Module 01: An Overview of Supply Chain Management</li><li>Module 02: Role of Logistics of Supply Chain</li><li>Module 03: Customer Response Principles and Systems</li><li>Module 04: Supply Chain System and Principles</li><li>Module 05: Global Supply Chain Operations</li><li>Module 06:Inventory Strategies for Supply Chain</li><li>Module 07: Warehouse Management and Operations</li><li>Module 08: Supply Chain Design and Monitoring</li><li>Module 09: Supply Chain Network and Evaluating</li><li>Module 10: Supply Chain Planning and New Business Concepts</li><li>Module 11: Aligning your supply chain process with your business</li></ul><p><strong>Course 02: Logistics Management (Level 5 at QLS)</strong></p><ul><li>Module 01: Introduction to Logistic Management</li><li>Module 02: Planning Framework for Logistics</li><li>Module 03: Supply Chain Management</li><li>Module 04: Logistics Management and Organisation</li><li>Module 05: Sourcing, Purchasing, and Procurement</li><li>Module 06: Channels of Distribution</li><li>Module 07: Supplier Relationship Management</li><li>Module 08: Inventory Planning and Management</li><li>Module 09: Principles of Warehousing</li><li>Module 10: Transport Management</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Customer Service and Logistics</li></ul><p><strong>Why Choose Imperial Academy?</strong></p><ul><li>Fully Online Training</li><li>QLS Endorsed &amp; CPD Accredited Certificate</li><li>No Time Limits. Study at Your Own Pace</li><li>Expert Instructors</li><li>Audio Visual Training</li><li>Up-to-date Curriculum and Valuable Guidelines</li></ul><p><strong>Certification</strong></p><p>Learners will get <strong>2 QLS Endorsed Certificates + 4 CPD Accredited Certificates of Achievement</strong> directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Supply Chain and Logistics Management bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Training.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Supply Chain Manager: £40,000 - £70,000 per annum</li><li>Logistics Coordinator: £25,000 - £35,000 per annum</li><li>Procurement Specialist: £30,000 - £50,000 per annum</li><li>Operations Analyst: £25,000 - £45,000 per annum</li><li>Inventory Control Supervisor: £25,000 - £40,000 per annum</li><li>Distribution Manager: £35,000 - £60,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

2 QLS Endorsed Course | FREE 2 CPD Courses | CPD Certified | Free PDF & Hardcopy Certificates | Lifetime Access

Supply Chain and Logistics Management - QLS Level 5 Certificate

<p><strong>** Enrol Now - Enjoy 14% Off For The Next 48 Hours - Get A QLS Endorsed Certificate **</strong></p><p>Are you interested in a career in real estate and property management? Look no further than our Estate Management course bundle! This comprehensive package includes modules in Estate Management at <strong>QLS Level 7</strong>, Wills and Probate Law, Property Development, Real Estate Investment Training, Estate Agent, Social Housing and Tenant Management, and even Time Management to 10x your productivity in real estate.</p><p>With this bundle, you'll gain the knowledge to succeed in the fast-paced world of real estate, including legal and financial expertise, communication and marketing strategies, and effective time management techniques. Whether you're a beginner or a seasoned professional, our Estate Management course bundle is the perfect investment in your career.</p><p>Launch the dynamic career you've always wanted! Take this high-quality <strong> Estate Management </strong>Bundle training worth to articulate your innovative goals and develop a simple approach to attaining them.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the legal foundation for estate administration, such as wills and probate legislation.</li><li>Create successful marketing techniques to advertise and sell real estate.</li><li>Study the financial implications of real estate investing and growth.</li><li>Discover estate agents' tasks and responsibilities and how to excel in this competitive sector.</li><li>Acquire the abilities required to manage and maintain social housing properties.</li><li>Increase your productivity in real estate by using innovative time management practices.</li><li>Learn about property appraisal and pricing techniques.</li><li>Recognise property legislation and regulation, such as lease agreements and tenancy conflicts.</li><li>Improve your negotiation, communication, and conflict resolution abilities in estate management.</li><li>Explore the fundamentals of sustainable and ethical property development.</li></ul><p><strong>11 in 1 Exclusive Estate Management Bundle</strong></p><ul><li><strong>Course 01: </strong>Estate Management at QLS Level 7</li><li><strong>Course 02: </strong>Wills and Probate Law</li><li><strong>Course 03:</strong> Property Development</li><li><strong>Course 04: </strong>Real Estate Investment Training</li><li><strong>Course 05:</strong> Estate Agent</li><li><strong>Course 06:</strong> Social Housing and Tenant Management</li><li><strong>Course 07: </strong>10x Your Productivity in Real Estate with Time Management</li><li><strong>Course 08: </strong>Tax Accounting</li><li><strong>Course 09: </strong>Customer Service</li><li><strong>Course 10: </strong>Sales Skills: Selling the Easy Way</li><li><strong>Course 11: </strong>Business Development Training</li></ul><p> Enrol in our '<strong>Estate Management</strong>' today and Start Learning </p><p>This <strong>Estate Management </strong>bundle training will help you become an expert in a relevant sector. Our world-class tutors will help you with every query throughout your learning journey and assist you in mastering <strong>Estate Management</strong>. So, add this course to your basket   harness the coveted skills and open the door to your next breakthrough!</p><p><strong>Course Curriculum:</strong></p><p><strong>Course 01: Estate Management at QLS Level 7</strong></p><ul><li>Introduction</li><li>Role and Responsibilities of a Property Manager</li><li>Listing Properties and Marketing</li><li>Letting Process and Tenancy Agreement</li><li>Property Management Process</li><li>Keeping Tenants Long Term</li><li>Regulations of Property Management</li><li>Changes in the UK Property Market: An Opportunity</li><li>Property Law and Taxation</li><li>Property Law and Practice</li><li>Ownership and Possession of the Property</li><li>Co-Ownership in Property</li><li>Property Taxation on Capital Gains</li><li>VAT on Property Taxation</li><li>Property Taxation Tips for Accountants and Lawyers</li><li>Changes in the UK Property Market</li></ul><p><strong>----------- and 10 More Premium Courses-------------</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Estate Management </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p><p><strong>Disclaimer</strong></p><p>This Estate Management course has been endorsed by the <strong>Quality Licence Scheme</strong> for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.</p><p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Estate Management course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Estate Agent: (£20,000-£40,000 per year)</li><li>Property Manager: (£22,000-£40,000 per year)</li><li>Property Developer: (£28,000-£60,000 per year)</li><li>Social Housing Manager: (£30,000-£45,000 per year)</li><li>Wills and Probate Lawyer: (£35,000-£70,000 per year)</li><li>Estate Planning Consultant: (£40,000-£70,000 per year)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>*** Certificate of Achievement ***</strong></p><p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p><p>Learners will get an endorsed certificate of achievement (included with the course) directly at their doorstep after successfully completing the package! It should be noted that <strong>international students must pay a £10 shipping cost.</strong></p><p>For ordering additional QLS Certificates, <strong>other than Estate Management course</strong>, the fees will be following with £10 for international shipping only</p><ul><li>Level 1 - £109</li><li>Level 2 - £115</li><li>Level 3 - £119</li><li>Level 4 - £125</li><li>Level 5 - £129</li><li>Level 6 - £135</li><li>Level 7 - £139</li></ul><p><strong>CPD Accredited Certification</strong></p><p>Upon successfully completing each of the courses in this package, you will be qualified for CPD Accredited Certificates. Certification is available -</p><ul><li>PDF completely free of charge</li><li>Hard copy for £3.99 each</li></ul><p>It should also be noted that <strong>international students must pay a £10 shipping cost.</strong></p> </div>

                        </div>

Level 7 Diploma (FREE QLS Endorsed Certificate) | 10 CPD Courses + 10 Certificates | CPD Accredited | Lifetime Access

Estate Management Level 7

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Have you ever considered a career in the healthcare industry? If you're organised, efficient, and have a passion for helping others, then a career as a medical secretary could be the perfect fit for you. The role of a Medical Secretary is pivotal in the smooth operation of medical facilities across the UK. In fact, the NHS is currently recruiting over <strong>10,000 medical secretaries</strong> to join its workforce.</p><p>This <strong>Medical Secretary</strong> course covers the role of the Medical Secretary role, including schedule organisation, meticulous <strong>medical record maintenance, filing systems, confidentiality, stock control, medical terminology, workplace safety, information technology</strong>, and legal and ethical considerations. If you're looking for a challenging and rewarding career in the healthcare industry, then this medical secretary course is the perfect place to start.</p><p>This <strong>Medical Secretary</strong> at QLS <strong>Level 5</strong> course is endorsed by <strong>The Quality Licence Scheme</strong> and accredited by <strong>CPD QS</strong> (with <strong>150 </strong>CPD points) to make your skill development &amp; career progression more accessible than ever!</p><p>With a single payment, you will gain access to <strong>Medical Secretary</strong> course, including <strong>10 premium courses</strong>, a <strong>QLS Endorsed Hardcopy certificate </strong>(for the title course) and <strong>11 PDF certificates</strong> for Absolutely <strong>free</strong>.</p><p><strong>This Bundle Package includes:</strong></p><ul><li><strong>Course 01: </strong>Diploma in Medical Secretary at QLS Level 5</li></ul><p><strong>10</strong><strong> Additional CPD Accredited Premium Courses related to Medical Secretary:</strong></p><ul><li><strong>Course 02:</strong> Medication Administration Level 4</li><li><strong>Course 03:</strong> Medical Transcription</li><li><strong>Course 04:</strong> GDPR in Healthcare</li><li><strong>Course 05:</strong> Consent in Healthcare</li><li><strong>Course 06:</strong> Document Control</li><li><strong>Course 07:</strong> Touch Typing Essentials</li><li><strong>Course 08:</strong> Phone-Based Customer Service</li><li><strong>Course 09:</strong> Level 2 Microsoft Office Essentials</li><li><strong>Course 10:</strong> Personal Hygiene</li><li><strong>Course 11:</strong> First Aid at Work</li></ul><p>Invest in your future and take the first step towards a rewarding role within the NHS or private medical practices.</p><p><strong>Learning Outcomes of Medical Secretary</strong></p><ul><li>Gain proficiency in organising schedules for healthcare professionals effectively.</li><li>Acquire skills to maintain comprehensive and up-to-date medical records.</li><li>Develop specialised filing systems tailored for medical office environments.</li><li>Uphold high standards of confidentiality within a medical setting.</li><li>Expand knowledge on medical jargon and essential terminology usage.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free QLS Endorsed Certificate</strong> upon completion of Medical Secretary</li><li>Get a <strong>free student ID card</strong> with Medical Secretary Training program (£10 postal charge will be applicable for international delivery)</li><li>The Medical Secretary is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Medical Secretary course materials</li><li>The Medical Secretary comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong>Course 01: Diploma in Medical Secretary at QLS Level 5</strong></p><ul><li>Introduction to Medical Secretary Course</li><li>Organise Schedules as a Medical Secretary</li><li>Maintaining Medical Records as a Medical Secretary</li><li>Effective Filing Systems in Medical Offices</li><li>Confidentiality in a Medical Environment</li><li>Controlling Stocks and Supplies as a Medical Secretary</li><li>Medical Jargon and Terminology</li><li>Maintaining Workplace Safety</li><li>Information Technology in Health Care</li><li>Legal aspects and Ethics</li></ul><p><strong>Course 02: Medication Administration Level 4</strong></p><ul><li>Module 01: Medicine Management Fundamentals</li><li>Module 02: Importance Of Medicine Management</li><li>Module 03: Prescribing Medication Effectively</li><li>Module 04: Common Problems - Pharmacological Management</li><li>Module 05: Common Medicines To Use</li><li>Module 06: Palliative Care</li><li>Module 07: The Four Principles Of Medicine Optimisation</li><li>Module 08: Managing Medication In Residential Aged Care Facilities (RACFs)</li><li>Module 09: Law And Legislation</li></ul><p><strong>Course 03: Medical Transcription</strong></p><ul><li>Module 01: Introduction To Medical Transcription</li><li>Module 02: The What, How, Who And Why Of Medical Transcription</li><li>Module 03: Understanding Medical Reports</li><li>Module 04: Medical Language Boot Camp</li><li>Module 05: Formatting: The Basics</li><li>Module 06: Data Protection</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 8 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free </strong>(Previously it was £12.99*11 = £143)</li><li><strong>QLS Endorsed Hard Copy Certificate: Free</strong> (For The Title Course: Previously it was £119)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        255 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Medical Secretary</li><li>Administrative Assistant</li><li>Office Manager</li><li>Records Supervisor</li><li>Health Coordinator</li><li>Clinic Administrator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>Diploma in Medical Secretary at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Level 5 Diploma in Medical Secretary - QLS Endorsed

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Ever wondered why some stores seem to magically draw you in, while others leave you feeling uninspired? Visual merchandising is the art and science of creating compelling store displays that drive sales. A recent study by the Centre for Retail Research found that <strong>60% of UK shoppers</strong> base their purchase decisions on in-store displays. Do you want to harness the power of visual merchandising to boost your retail career? If so Our Visual Merchandising bundle is for you!</p><p>This Visual Merchandising Bundle is your one-stop shop for a successful retail career. You'll learn the core principles of visual merchandising, from creating eye-catching displays and managing product flow to understanding customer psychology and leveraging data analytics. The bundle also delves into essential retail operations skills like sales, purchasing, and logistics, ensuring you have a well-rounded understanding of the industry.</p><p><strong>Courses Are Included In this Visual Merchandising Career Bundle:<br /></strong></p><ul><li><strong> Course 01: </strong>Visual Merchandising Diploma</li><li><strong> Course 02: </strong>Merchandising Management</li><li><strong> Course 03: </strong>Retail Management</li><li><strong> Course 04: </strong>Sales Skills</li><li><strong> Course 05:</strong> Purchase Ledger</li><li><strong> Course 06:</strong> Store Assistant</li><li><strong> Course 07:</strong> Operations Management</li><li><strong> Course 08: </strong>Supply Chain Management</li><li><strong> Course 09:</strong> Warehouse Safety</li><li><strong> Course 10: </strong>Logistic Management</li><li><strong> Course 11:</strong> Commercial Management</li><li><strong> Course 12: </strong>Product Management</li><li><strong> Course 13:</strong> Brand Branding</li><li><strong> Course 14:</strong> Branding Fundamentals for New Business</li><li><strong> Course 15:</strong> E-Commerce: Complete Guide to Income Mastery</li><li><strong> Course 16:</strong> Retail Data Analytics</li><li><strong> Course 17:</strong> Diploma in Import/Export</li><li><strong> Course 18:</strong> Sales and Marketing</li><li><strong> Course 19:</strong> Social Media Marketing Strategy</li><li><strong> Course 20:</strong> Customer Service Diploma</li></ul><p>Master the art of visual storytelling and take your retail career to the next level. Enrol in this bundle today and unlock a world of exciting opportunities!</p><p><strong>Learning Outcomes of Visual Merchandising</strong></p><ul><li>Implement proven visual merchandising techniques to create high-impact store displays.</li><li>Master the principles of retail management, from inventory control to staff scheduling.</li><li>Develop effective sales strategies to increase customer engagement and conversions.</li><li>Utilize data analytics to inform merchandising decisions and optimize store performance.</li><li>Gain a comprehensive understanding of import/export procedures.</li><li>Build a strong foundation in social media marketing strategies for retail businesses.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Visual Merchandising</li><li>Get a <strong>free student ID card</strong> with Visual Merchandising Training program (£10 postal charge will be applicable for international delivery)</li><li>The Visual Merchandising is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Visual Merchandising course materials</li><li>The Visual Merchandising comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Visual Merchandising Diploma</strong></p><ul><li>Module 01: Introduction to Visual Merchandising</li><li>Module 02: Store Layouts</li><li>Module 03: Exterior Design</li><li>Module 04: In-Store Design</li><li>Module 05: Mannequins in Visual Merchandising</li><li>Module 06: Display Fixtures</li><li>Module 07: The Role of a Visual Merchandiser</li><li>Module 08: Challenges of Modern Visual Merchandising</li></ul><p><strong> Course 02: Merchandising Management</strong></p><ul><li>Module 01: Merchandising Theory</li><li>Module 02: Product Management</li><li>Module 03: Merchandise Management</li><li>Module 04: Inventory Management And Analysis</li><li>Module 05: Merchandising Strategy</li><li>Module 06: Visual Merchandising</li><li>Module 07: Merchandise Pricing</li><li>Module 08: Importance Of Consumer Behaviour</li><li>Module 09: Consumer Rights Act</li><li>Module 10: The Importance Of Communicating With Customers</li></ul><p><strong> Course 03: Retail Management</strong></p><ul><li>Module 01: Introduction To Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying And Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management In Retailing</li><li>Module 06: The Sales Process And Dealing With Customers At The Checkout</li><li>Module 07: Importance Of Consumer Behaviour</li><li>Module 08: Taking Trends And Targeting Customers Effectively</li><li>Module 09: The Importance Of Communicating With Customers</li><li>Module 10: Choosing A Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate The Right Deal With Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills For Leading Your Team</li><li>Module 15: Selling In Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety For Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 17 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*20 = £259)</li><li><strong>CPD Hard Copy Certificate: Free </strong>( For The First Course: Previously it was £29.99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This visual merchandising course is open to anyone with an interest in the field. It is most appropriate for-</p><ul><li>Beginners in Retail</li><li>Aspiring VMers</li><li>Retail Managers</li><li>Sales Professionals</li><li>Business Owners</li><li>Marketing Enthusiasts</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Visual Merchandiser</li><li>Retail Manager</li><li>Store Buyer</li><li>Supply Chain Manager</li><li>Marketing Manager</li><li>Business Owner</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Advance Diploma in Visual Merchandising - CPD Certified

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!<br /> Boost Your Career By Enrolling In This Spiritual Life Coaching Bundle To Overcome Your Challenges!</strong></p><p><strong>Get Free 1 QLS Endorsed Certificate Course with 08 Additional CPD Accredited Bundle Courses In A Single Payment.</strong></p><p>If you wish to gain a solid and compact knowledge of Spiritual Life Coaching and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive Spiritual Life Coaching course designed by professionals.</p><p>This Spiritual Life Coaching bundle package includes 1 Premium, <strong>The Quality Licence Scheme-endorsed </strong>course, 08 additional <strong>CPD Accredited Certificate </strong> courses, with expert assistance, and a <strong>FREE courses assessment included. </strong> Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this bundle package, you will not be charged any extra fees.</p><p><strong>This Bundle Package includes:</strong></p><ul><li><strong> Course 01:</strong> Spiritual Life Coaching at QLS Level 4</li></ul><p><strong>08 Additional CPD Accredited Premium Courses -</strong></p><ul><li><strong> Course 01:</strong> Mental Health Awareness Course</li><li><strong> Course 02:</strong> Emotional Intelligence and Human Behaviour</li><li><strong> Course 03:</strong> Couples Therapy &amp; Counselling</li><li><strong> Course 04:</strong> Anxiety Management Course</li><li><strong> Course 05:</strong> Food and Mood: Improving Mental Health Through Diet and Nutrition</li><li><strong> Course 06:</strong> Drugs and Alcohol Awareness Training - Online Certification</li><li><strong> Course 07:</strong> Cognitive Behavioural Therapy</li><li><strong> Course 08:</strong> Workplace Stress Management Diploma</li></ul><p>Success becomes a lot simpler with this Spiritual Life Coaching bundle package, which allows you to monetise your skills. This Spiritual Life Coaching bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace.</p><p>This premium online bundle course, named Spiritual Life Coaching, supports your professional growth with Quality Licence Scheme endorsement, as well as <strong>CPD</strong> accreditation. You'll be able to practice in your own time and at your own speed while still gaining an endorsed certificate.</p><p>You'll get an unrivalled learning experience, as well as a<strong> free student ID </strong>card, which is included in this bundle price. With this high-quality Spiritual Life Coaching package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and answers to all your questions.</p><p>The course materials of the Spiritual Life Coaching are designed by experts, and you can access them easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors.</p><p><strong>Why Prefer This Bundle Course?</strong></p><ul><li>You will receive a completely <strong>free certificate from the Quality Licence Scheme.</strong></li><li>Option to receive 08 additional certificates accredited by <strong>CPDQS</strong></li><li><strong>Get a free student ID </strong>card<strong>! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Engaging voiceover and visual elements for your convenience.</li><li>Complete the bundle at your own pace.</li><li>Free assessments and immediate results.</li><li>24/7 tutor support.</li></ul> <p>Start your learning journey straight away with this bundle and take a step toward a brighter future!</p><p>*** <strong>Course Curriculum: </strong>***</p><ul><li>Basics</li><li>Understanding Spiritual Life</li><li>Fundamental Qualities of a Coach</li><li>Advanced Coaching</li><li>Ethical Guideline</li><li>Marketing Your Business</li><li>Growing Your Business</li></ul><p><strong>What is this Bundle Assessment Process?</strong></p><p>We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the Spiritual Life Coaching course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Spiritual Life Coaching exams.</p><p><strong>Show off Your New Skills with a Certification of Completion</strong></p><p>After successfully completing the Spiritual Life Coaching, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge.</p><p><strong>For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses:</strong></p><ul><li>Level 1 - £59</li><li>Level 2 - £79</li><li>Level 3 - £89</li><li>Level 4 - £99</li><li>Level 5 - £119</li><li>Level 6 - £129</li><li>Level 7 - £139</li></ul><p><strong>Certificate Accredited by CPD</strong></p><p>Upon finishing the Spiritual Life Coaching Bundle, you need to order to receive an <strong>Certificate Accredited by CPD</strong> that is recognised all over the UK and also internationally. The pricing schemes are -</p><p><strong>Printed Hardcopy Certificate</strong></p><ul><li>£29 Inside the UK</li><li>£39 Outside the UK (International Delivery)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This bundle is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details.</p><p>Enrollment in this bundle is open to everybody. You can access this bundle materials from anywhere in the world; there are no restrictions.</p><p>You should enrol in this bundle if you:</p><ul><li>Wish to gain a better understanding of Spiritual Life Coaching.</li><li>Already working in this field and want to learn more.</li><li>Is a student pursuing a relevant field of study?</li><li>Looking for a job in this industry.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise. All you need to take this course is -</p><ul><li>A smart device.</li><li>A secure internet connection.</li><li>Being over the age of 16.</li><li>And a strong drive for learning and literacy.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our bundle, you will learn the skills and knowledge that are important to your career.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>
        <h4>Spiritual Life Coaching - CPD Certified</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Spiritual Life Coaching - CPD Certified

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations.</p><p></p><p></p><p>This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.</p><p></p>Prerequisites<p></p><p></p><ul> <li>Experience as an IT professional or student</li> <li>Working knowledge of Microsoft Power Platform and its key components</li> <li>Knowledge of Microsoft Dataverse (or general data modeling) and security concepts</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Describe the business value of the Microsoft Power Platform</h3> <ul> <li>Explore Microsoft Power Platform</li> <li>Describe the business value of the Power Platform</li> <li>Explore connectors and Microsoft Dataverse</li> <li>Describe how Power Platform works with Microsoft 365 apps and services</li> <li>Explore how Power Platform works with Microsoft Teams</li> <li>Describe how Power Platform works  with Microsoft Dynamics 365 apps</li> <li>Describe how Power Platform solutions consume Microsoft Azure services </li> <li>Explore how Microsoft Power Platform apps work together </li> <li>Use Artificial Intelligence to increase productivity</li> </ul> <h3>2 - Core components of Power Pages</h3> <ul> <li>Get started with Power Pages</li> <li>Core tools and components of Power Pages</li> <li>Overview of Power Pages security</li> <li>Overview of Power Pages extensibility</li> </ul> <h3>3 - Explore Power Pages templates</h3> <ul> <li>Site design templates</li> <li>Scenario-based templates</li> <li>Dynamics 365 Power Pages site templates</li> </ul> <h3>4 - Explore Power Pages design studio</h3> <ul> <li>Work with pages</li> <li>Page components</li> <li>Site styling and templates</li> </ul> <h3>5 - Explore Power Pages design studio data and security features</h3> <ul> <li>Data workspace in Power Pages design studio</li> <li>Power Pages security features</li> </ul> <h3>6 - Introduction to Power Pages administration</h3> <ul> <li>Power Pages administrative tools</li> <li>Set up workspace in Power Pages design studio</li> </ul> <h3>7 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>8 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>9 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>10 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>11 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>12 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>13 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>14 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>15 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>16 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul> <h3>17 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>18 - Manage tables in Dataverse</h3> <ul> <li>Identify tables and table types in Dataverse</li> <li>Create a custom table</li> <li>Enable attachments within a table</li> <li>Licensing requirements for each table type</li> </ul> <h3>19 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Create a primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>20 - Create a relationship between tables in Dataverse</h3> <ul> <li>Relate one or more tables - Introduction</li> <li>Relationship types that are available in Microsoft Dataverse</li> <li>Create a one-to-many relationship between tables</li> <li>Create a many-to-many relationship between tables</li> <li>Edit or delete relationships</li> </ul> <h3>21 - Working with choices in Dataverse</h3> <ul> <li>Define choice column</li> <li>Standard choices column</li> </ul> <h3>22 - Get started with security roles in Dataverse</h3> <ul> <li>Understand environment roles</li> <li>Adding or disabling an environment user</li> <li>Understand security concepts in Dataverse</li> <li>Understand user security roles and security role defaults</li> <li>Check the roles that a user belongs to</li> <li>Configure Dataverse teams for security</li> <li>Configure Dataverse group teams for security</li> </ul> <h3>23 - Use administration options for Dataverse</h3> <ul> <li>Use Microsoft Power Platform Admin Center portal</li> <li>Tenant storage capacity</li> <li>Advanced Customization options in Power Apps Portal</li> <li>Enable and disable auditing</li> </ul> <h3>24 - Manage Dynamics 365 model-driven app settings and security</h3> <ul> <li>Configure role-based security</li> <li>Manage teams and business units</li> <li>Explore settings and customizations</li> </ul> <h3>25 - Introduction to Microsoft Power Platform security and governance</h3> <ul> <li>Identify Microsoft Power Platform environments</li> <li>Data Loss Prevention policies</li> <li>Microsoft Power Platform Center of Excellence Starter Kit</li> </ul> <h3>26 - Get started with model-driven apps in Power Apps</h3> <ul> <li>Introducing model-driven apps</li> <li>Components of model-driven apps</li> <li>Design model-driven apps</li> <li>Incorporate business process flows</li> </ul> <h3>27 - Configure forms, charts, and dashboards in model-driven apps</h3> <ul> <li>Forms overview</li> <li>Form elements</li> <li>Configure multiple forms</li> <li>Use specialized form components</li> <li>Configure views overview</li> <li>Configure grids</li> <li>Create and edit views</li> <li>Configure charts overview</li> <li>Dashboards overview</li> <li>Use interactive streams and tiles</li> </ul> <h3>28 - Get started with Power Apps canvas apps</h3> <ul> <li>Power Apps building blocks</li> <li>Ways to build Power Apps</li> <li>Power Apps related technologies</li> <li>Additional Power Apps related technologies</li> <li>Designing a Power Apps app</li> </ul> <h3>29 - Connect to other data in a Power Apps canvas app</h3> <ul> <li>Overview of the different data sources</li> <li>Work with action-based data sources</li> <li>Power Automate is a companion to Power Apps</li> </ul> <h3>30 - How to build the UI in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Branding a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Using the tablet or phone form factors</li> </ul> <h3>31 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>32 - Build your first app with Power Apps and Dataverse for Teams</h3> <ul> <li>Create your first app with the hero template</li> <li>Customize your app with Power Apps Studio</li> <li>Publish your app</li> <li>Install template apps</li> </ul> <h3>33 - Access Dataverse in Power Pages websites</h3> <ul> <li>Use lists to display multiple Dataverse records</li> <li>Use forms to interact with Dataverse data</li> </ul> <h3>34 - Authentication and user management in Power Pages</h3> <ul> <li>Power Pages authentication settings</li> <li>User registration in Power Pages</li> <li>Authentication management for Power Pages users</li> <li>Power Pages authentication providers</li> </ul> <h3>35 - Power Pages maintenance and troubleshooting</h3> <ul> <li>Power Pages website maintenance</li> <li>Power Pages website troubleshooting</li> </ul> <h3>36 - Define and create business rules in Dataverse</h3> <ul> <li>Define business rules - Introduction</li> <li>Define the components of a business rule</li> <li>Create a business rule</li> </ul> <h3>37 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Troubleshoot flows</li> </ul> <h3>38 - Use the Admin center to manage environments and data policies in Power Automate</h3> <ul> <li>Administer flows</li> <li>Export and import flows</li> <li>Learn how to distribute button flows</li> </ul> <h3>39 - Use Dataverse triggers and actions in Power Automate</h3> <ul> <li>Dataverse triggers</li> <li>Query data</li> <li>Create, update, delete, and relate actions</li> </ul> <h3>40 - Extend Dataverse with Power Automate</h3> <ul> <li>Set up a flow and configure its trigger</li> <li>Email Dataverse record</li> <li>Add to-do items</li> <li>Test and run your flow</li> </ul> <h3>41 - Introduction to expressions in Power Automate</h3> <ul> <li>Get started with expressions</li> <li>Notes make things easier</li> <li>Types of functions</li> <li>Write complex expressions</li> </ul> <h3>42 - Build your first Power Automate for desktop flow</h3> <ul> <li>Set up the environment</li> <li>Explore Power Automate for desktop</li> <li>Create your first Power Automate for desktop flow</li> <li>Record Power Automate for desktop actions</li> <li>Edit and test recorded actions</li> </ul> <h3>43 - Run a Power Automate for desktop flow in unattended mode</h3> <ul> <li>Set up an unattended desktop flow</li> <li>Create a new cloud flow that calls an existing flow in unattended mode</li> <li>Perform a test run</li> <li>Best practices</li> </ul> <h3>44 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>45 - Get started with Microsoft Copilot Studio bots</h3> <ul> <li>Get started working with environments</li> <li>Create bots and work with the Microsoft Copilot Studio interface</li> <li>Create topics</li> <li>Test bots</li> <li>Publish bots and analyze performance</li> </ul> <h3>46 - Enhance Microsoft Copilot Studio bots</h3> <ul> <li>Use Power Automate to add actions</li> <li>Transfer conversations to agents by using Omnichannel for Customer Service</li> <li>Create topics for existing support content</li> <li>Analyze bot performance</li> </ul> <h3>47 - Manage topics in Microsoft Copilot Studio</h3> <ul> <li>Work with bot topics</li> <li>Branch a topic</li> <li>Create topics for existing support content</li> <li>Work with system fallback topics</li> <li>Manage topics</li> </ul> <h3>48 - Manage Power Virtual Agents</h3> <ul> <li>Environments in Microsoft Copilot Studio</li> <li>Bot topics permissions</li> <li>Bot entities and flow permissions</li> <li>Monitor and diagnose</li> <li>Administer and manage</li> <li>Export and import bots</li> <li>Authentication</li> </ul> <h3>49 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>50 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>51 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>52 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>53 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>54 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>55 - Manage solutions in Power Apps and Power Automate</h3> <ul> <li>Add and remove apps, flows, and entities in a solution</li> <li>Edit a solution-aware app, flow, and table</li> <li>Build and deploy a complex solution with flows, apps, and entities</li> <li>Automate solution management</li> </ul> <h3>56 - Load/export data and create data views in Dataverse</h3> <ul> <li>View data in a table</li> <li>Create or edit views of data in a table</li> <li>Load data into a table</li> <li>Export data from a table</li> <li>Add, update, or delete data in a table by using Excel</li> <li>Import data using Power Query</li> <li>Generate a new dataflow from an Excel Template</li> <li>Dataflow and Azure integration</li> </ul> <h3>57 - Get started with AI Builder</h3> <ul> <li>Choose an AI capability</li> <li>Create your first model</li> <li>Ways to use your models</li> </ul> <h3>58 - Manage models in AI Builder</h3> <ul> <li>Model lifecycle</li> <li>Manage model versions</li> <li>Share your models</li> </ul> <h3>59 - Use AI Builder in Power Automate</h3> <ul> <li>AI Builder in Power Automate saves time</li> <li>Advanced usage of AI Builder in Power Automate</li> </ul> <h3>60 - Functional Consultant skills</h3> <ul> <li>Create entity relationship diagrams</li> <li>Create and document mock-ups</li> <li>Document functional requirements and artifacts</li> <li>Complete fit-gap analysis</li> <li>Discuss stakeholder management responsibilities</li> <li>Understand industry accelerators</li> <li>Define Application Lifecycle Management</li> <li>Participate in testing</li> <li>Evaluate options</li> <li>Define connectors</li> <li>Understand Power Apps component framework</li> </ul> <h3>61 - Solution Architect series: Plan application lifecycle management for Power Platform</h3> <ul> <li>Key considerations for ALM</li> <li>Solutions</li> <li>Configuration and reference data</li> <li>Release process</li> <li>ALM with Azure DevOps</li> </ul></div>

Nexus Human

Microsoft Power Apps

Power Apps

Microsoft Power BI

Microsoft Power Platform

Microsoft AZ-104

Microsoft AZ-303

PL-200T00 Microsoft Power Platform Functional Consultant

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn what is Real Estate and why it is different from other asset classes</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get to grips with the overall size and structure of the UK Real Estate Market</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn and analyse the links between the different parts of the property market</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand who works in the Real Estate Market, their qualifications and their job descriptions</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc&hellip;</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to read a real estate market report</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how current affairs, politics and economics affects Real Estate Investment</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Employees who interacts with Real Estate Firms</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recent non-cognate Graduates interested in entering the field of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Morning</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate or Property?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What is Real Estate - Physical characteristics &amp; Investment characteristics</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Why buy Real Estate?</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How big is the UK Real Estate market? - Total size and size of various sub sectors</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Key Real Estate Market Locations, Sale Prices and Rents</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market &amp; How the four markets interact and make money</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to calculate Sale Price and Real Estate Returns</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to read a Real Estate market report</li><li value="9" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Afternoon</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Who works in Real Estate and what do they do?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations &amp; Typical career paths</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle &amp; The Development lifecycle</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Companies&rsquo; - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity &amp; Related industries</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Networks</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The future of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">CPD Accredited Certificate</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Files</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.


On this course, you will…
Learn what is Real Estate and why it is different from other asset classes
Get to grips with the overall size and structure of the UK Real Estate Market
Learn and analyse the links between the different parts of the property market
Understand who works in the Real Estate Market, their qualifications and their job descriptions
Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc…
Learn how to read a real estate market report
Understand how current affairs, politics and economics affects Real Estate Investment
Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector


Who will benefit from this course?
Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies
Customer Service Employees who interacts with Real Estate Firms
Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector
Recent non-cognate Graduates interested in entering the field of Real Estate


Course Outline
Morning
Real Estate or Property?
What is Real Estate - Physical characteristics & Investment characteristics
Why buy Real Estate?
How big is the UK Real Estate market? - Total size and size of various sub sectors
Key Real Estate Market Locations, Sale Prices and Rents
The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market & How the four markets interact and make money
How to calculate Sale Price and Real Estate Returns
How to read a Real Estate market report
How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?


Afternoon
Who works in Real Estate and what do they do?
Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations & Typical career paths
Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle & The Development lifecycle
Real Estate Companies’ - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity & Related industries
Real Estate Networks
The future of Real Estate


Included in the Course
CPD Accredited Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Professional Development

Continuous Professional Development (CPD)

 This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. 

An Introduction to Real Estate (Foundational Level)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p><span>People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.</span></p><p></p>Overview<p></p><p><span>Describe the customer engagement apps and what they have in common</span></p><br /><p><span>Describe the standard marketing processes and how Dynamics 365 Marketing addresses them</span></p><br /><p><span>Describe Dynamics 365 Marketing features and capabilities</span></p><br /><p><span>Describe additional marketing apps</span></p><br /><p><span>Describe the standard sales processes and how Dynamics 365 Sales addresses them</span></p><br /><p><span>Describe Dynamics 365 Sales capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them</span></p><br /><p><span>Describe Dynamics Customer Service capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard field service business processes and how Dynamics 365 Field Service addresses</span></p><br /><p><span>Describe how to generate Work Orders</span></p><br /><p><span>Describe the scheduling capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the inventory management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the asset management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations</span></p><br /><p><span>Describe the sales capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the project management capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the resource utilization capabilities of Dynamics 365 Project Operations</span></p><p></p><p>This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.</p></div><div id="course-pills-2"><h4>Learn the Fundamentals of Dynamics 365 Marketing</h4><ul><li>Get introduced to the Dynamics 365 customer engagement apps</li><li>Examine Dynamics 365 Marketing</li><li>Describe Dynamics 365 Marketing capabilities</li><li>Review Additional Marketing Apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Sales</h4><ul><li>Explore Dynamics 365 Sales</li><li>Manage the sales lifecycle with Dynamics 365 Sales</li><li>Review additional sales apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Customer Service</h4><ul><li>Examine Dynamics 365 Customer Service</li><li>Describe Dynamics Customer Service capabilities</li><li>Review additional customer service apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Field Service</h4><ul><li>Examine Dynamics Field Service</li><li>Generate Work Orders in Dynamics 365 Field Service</li><li>Describe the scheduling capabilities of Dynamics 365 Field Service</li><li>Examine the inventory management capabilities of Dynamics 365 Field Service</li><li>Review the asset management capabilities of Dynamics 365 Field Service</li></ul><h4>Learn the Fundamentals of Dynamics 365 Project Operations (CRM)</h4><ul><li>Examine Dynamics 365 Project Operations</li><li>Describe the sales capabilities of Dynamics 365 Project Operations</li><li>Plan projects with Dynamics 365 Project Operations</li><li>Review the resource utilization capabilities of Dynamics 365 Project Operations</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Online Course Marketing

Microsoft 365

Microsoft AZ-900

Microsoft AZ-700

Microsoft Dynamics

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Customer Care

Customer Service

Service Design Courses (SDC)

Professional Skills Course (PSC)

Trainers Course

Providing Outstanding Customer Service

<h4>Overview</h4>
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							</p><p>Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need.</p>

<p>At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.</p>
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GBA Corporate

Medical

Medical Tourism

Online

Supply Chain and Logistics Management

<h4>Overview</h4>
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							</p><p><strong>By the end of the course, delegates will have:</strong></p>

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<ul>
	<li>Identify and prioritise key accounts</li>
	<li>Increasing business revenue through effective CRM</li>
	<li>The importance of client care in the business environment</li>
	<li>Contribution of Customer care towards to quality service</li>
	<li>Understand the benefits of high-level CRM and the part it plays in client retention</li>
	<li>Understanding the service excellence and its strengths</li>
	<li>Necessary attitudes for inspiring customer service</li>
	<li>Develop the important skills necessary for an effective Customer Relationship Manager</li>
	<li>Building rapport and creating strong working relationships</li>
	<li>Effective Communication between the clients</li>
	<li>Understanding the importance of interpersonal contact and behaviour </li>
</ul>
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