Name: Certificate in Project Management Skills For Non-Project Managers at QLS Level 3
Price: 100 GBP
Availability: InStock

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> 1 hours 20 minutes</li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about health and social care</li> <li>Understand the core competencies and principles of health and social care</li> <li>Explore the various areas of health and social care</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert health and social care worker</li> </ul> <hr /> <h3><strong>Health &amp; Safety in a Care Setting</strong></h3> <p>This health and safety in a care setting course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.</p> <p>Care homes are owned and managed by a wide range of organisations, including local authorities, the NHS, and organisations from the private and voluntary sectors.</p> <p>They differ from other workplaces because they are not only places of work; they are also homes for their residents.</p> <p>They should be places where the dignity and freedom of the residents is respected, and where everyone's health and safety is managed effectively.</p> <p>To achieve this, everyone involved must understand their responsibilities.</p> <p>This health and safety in a care setting course discusses the legislation that applies to care homes, the responsibilities of management and employees and looks at developing systems of work.</p> <p>It also covers what to do in some common hazards you might encounter as well as some Emergency situations.</p> <p>It concludes by discussing some aspects of the work environment and staff welfare.</p> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive Health &amp; Safety in a Care Setting course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this health and social care can also take this course.<br /> Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> <h3><strong>Entry Requirements</strong></h3> <p>This Health &amp; Safety in a Care Setting course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> <h3><strong>Assessment</strong></h3> <p>This Health &amp; Safety in a Care Setting course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> <h3><strong>Advance Your Career</strong></h3> <p>This Health &amp; Safety in a Care Setting course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div><h3><strong>Recognised Accreditation</strong></h3> <p></p> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Module 1: Introduction</td> </tr> <tr> <td colspan="4">Module 2: Responsibilities</td> </tr> <tr> <td colspan="4">Module 3: Systems</td> </tr> <tr> <td colspan="4">Module 4: Accidents and Illness Part 1</td> </tr> <tr> <td colspan="4">Module 5: Accidents and Illness Part 2</td> </tr> <tr> <td colspan="4">Module 6: Moving and Handling</td> </tr> <tr> <td colspan="4">Module 7: General Hazards: Fires, Gas and Electricity</td> </tr> <tr> <td colspan="4">Module 8: Aggression, Violence, Security and Stress</td> </tr> <tr> <td colspan="4">Module 9: Work Environment and Welfare</td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

Health & Safety in a Care Setting

General Admission

<div id="msbmAccordion">
<div>
<div id="headingOne">
<h2>

</h2>
</div>
<div id="collapseOne">
<div>
<p>This course aims to equip learners with an in-depth understanding of motivation, its various aspects, and the role it plays in promoting employee engagement in health and social care practices. Participants will learn about the motivation process, theories of motivation, the link between motivation and reward, and the distinction between power and influence. They will also gain insight into the different leadership power bases and the concept of delegation in leadership. In addition, learners will explore the various aspects of emotional intelligence, employee involvement, and the role of organizational culture in shaping employee motivation and engagement. By the end of the course, participants will have the knowledge and skills necessary to motivate and engage employees, drive organizational performance and foster a positive work environment.<br /><br /></p>
<p>After the successful completion of the course, you will be able to learn about the following,</p>
<ul>
<li>Understand the different aspects of motivation.</li>
<li>Learn the importance of employee motivation in health and social care practices.</li>
<li>Understand the motivation process.</li>
<li>Learn the theories of motivation.</li>
<li>Understand the relationship between motivation and reward.</li>
<li>Learn the difference between power and influence.</li>
<li>Understand the leadership power bases.</li>
<li>Understand the concept of delegation in leadership.</li>
<li>Learn the different aspects of emotional intelligence.</li>
<li>Understand the concept of employee involvement.</li>
<li>Learn the role of organisational culture in an organisation.</li>
</ul>
<br />
<p> </p>
<br /><br />
</div>
</div>
</div>
<div>
<div id="headingOne_B">
<h2>

</h2>
</div>
<div id="collapseOne_B">
<div>
<div>
<div>This course aims to equip learners with an in-depth understanding of motivation, its various aspects, and the role it plays in promoting employee engagement in health and social care practices. Participants will learn about the motivation process, theories of motivation, the link between motivation and reward, and the distinction between power and influence.</div>
</div>
</div>
</div>
</div>
<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2133"> <div> <p>This course aims to equip learners with an in-depth understanding of motivation, its various aspects, and the role it plays in promoting employee engagement in health and social care practices. Participants will learn about the motivation process, theories of motivation, the link between motivation and reward, and the distinction between power and influence.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5> VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>The Role of Motivation in Health and Social Care - N</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>The Role of Motivation in Health and Social Care</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
<div>
<div id="headingThree">
<h2>

</h2>
</div>
<div id="collapseThree">
<div>
All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
</div>
</div>
</div>
<div>
<div id="headingFive">
<h2>

</h2>
</div>
<div id="collapseFive">
<div>
There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.<br /><br /></p>
<ul>
<li>Health and Social Care Manager</li>
<li>Clinical Director</li>
<li>Health Care Supervisor</li>
<li>Social Worker</li>
<li>Nurse Manager</li>
<li>Care Coordinator</li>
<li>Rehabilitation Specialist</li>
<li>Mental Health Counselor</li>
<li>Occupational Therapist</li>
</ul>
</div>
</div>
</div>
</div><div>
<div>

<div>
<h5>Average Completion Time</h5>
<p>2 Weeks</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Accreditation</h5>
<p>3 CPD Hours</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Level</h5>
<p>Advanced</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Start Time</h5>
<p>Anytime</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>100% Online</h5>
<p>Study online with ease.</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
</div>
</div>
</div>

Metropolitan School of Business & Management UK

Psychological Wellbeing Practitioner

Online Course Marketing

Managed Learning Programme (MLP)

Professional Skills Course (PSC)

Trainers Course

Institute of Leadership & Management (ILM)

Professional Certificate Course in the Role of Motivation in Health and Social Care in London 2024

Apex Learning

Teacher Qualification

Teacher

The Level 3 Award in Education and Training (RQF) qualification is a level 3 Award in Education & Training AET(former PTLLS) which has been regulated by the UK's Govt. and awarded by Focus, the UK's fastest-growing awarding organisation. Focus is a well-established awarding organisation governed by OFQUAL, ensuring professionalism and appreciation of the qualifications.

Regulated Education & Training (RQF) with Phonics Teaching & Special Educational Needs

<p>Welcome to "<strong>Avoiding Discrimination in the Workplace</strong>," this course designed to empower you and your team to create a fair, respectful, and vibrant work environment where everyone thrives.</p><p>According to <strong>Reed, </strong>an <strong>Employee Relations Specialist</strong> can earn from <strong>£40,000 to £50,000</strong> in a year depending on qualification, experience, location and other factors.</p><p>Don't miss this opportunity to be a catalyst for positive change in your organisation. Enrol in our <strong>"Avoiding Discrimination in the Workplace" course</strong> today and take the first step towards a more inclusive, respectful, and successful work environment.</p><p><strong>Join the movement. Make a difference. Lead with inclusivity.</strong></p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Learning Outcomes:</strong></p><ol><li>Recognise various forms of workplace discrimination and their impacts.</li><li>Identify legal frameworks addressing workplace discrimination in the UK.</li><li>Develop strategies to prevent discrimination in diverse work environments.</li><li>Understand the importance of equality and diversity in the workplace.</li><li>Promote inclusive policies to foster a fair working environment.</li></ol><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Avoiding Discrimination in the Workplace Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Avoiding Discrimination in the Workplace.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Avoiding Discrimination in the Workplace Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Avoiding Discrimination in the Workplace Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>HR managers aiming to enhance workplace equality.</li><li>Supervisors overseeing diverse teams.</li><li>Employees seeking knowledge on workplace rights.</li><li>Business owners ensuring compliance with anti-discrimination laws.</li><li>Managers developing inclusive workplace policies.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Human Resources Manager</li><li>Diversity and Inclusion Officer</li><li>Employee Relations Specialist</li><li>Equal Opportunity Adviser</li><li>Labour Relations Consultant</li><li>Workplace Compliance Officer</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Avoiding Discrimination in the Workplace Course

<p>Did you know that workplace accidents cost the UK economy £15 billion per year? Don't let your business fall victim to this statistic. Enrol in our First Aid at Work: Expert Training course and learn how to create a safer and healthier workplace. With 14 comprehensive modules covering everything from incident management to CPR and legal frameworks, you'll be equipped with the knowledge and skills needed to respond confidently in any emergency. Don't wait for an accident to happen - invest in your employees and your business today.</p><p><strong>Learning Outcomes:</strong></p><p>After completing the First Aid at Work course, you can expect to:</p><ul><li>Develop a comprehensive understanding of workplace first aid principles and techniques.</li><li>Gain the knowledge to effectively manage and respond to incidents in a professional environment.</li><li>Perform primary and secondary surveys to assess and prioritise the needs of injured individuals.</li><li>Acquire essential knowledge of first aid basics, including wound care and bandaging.</li><li>Identify and provide appropriate assistance for chronic medical conditions in the workplace.</li><li>Respond promptly and effectively to critical injuries, ensuring optimal patient care.</li><li>Recognise and provide aid for environmental injuries caused by various workplace hazards.</li><li>Acquire proficiency in addressing minor injuries and implementing relevant response strategies.</li></ul><p>Enrol in the First Aid at Work course right now!</p><p>In today's fast-paced work environment, ensuring the safety and well-being of your employees is of utmost importance. That's why our First Aid at Work: Expert Training course is designed to equip individuals with the necessary knowledge to create a safer and healthier workplace. With a comprehensive curriculum comprising 14 modules, this course covers every aspect of workplace first aid, from incident management to legal frameworks.</p><p>Participants will dive deep into the world of workplace first aid, exploring the essentials of primary and secondary surveys, as well as mastering the basics of administering first aid for a wide range of injuries and chronic medical conditions. They will also gain invaluable insights into critical response strategies for dealing with major injuries and environmental emergencies, ensuring they are prepared to act swiftly and effectively when it matters most.</p><p>Moreover, our course delves into the legal framework surrounding workplace first aid, providing learners with a solid understanding of the legal obligations and compliance requirements. By completing this course, participants will emerge as confident and knowledgeable individuals, ready to tackle any emergency situation in the workplace and contribute to a safer, healthier work environment.</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a <strong>£4.99 </strong>PDF Certificate sent via email, a <strong>£9.99 </strong>Printed Hardcopy Certificate for delivery in the UK, or a <strong>£19.99 </strong>Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This First Aid at Work course is perfect for:</p><ul><li>Employees in any industry seeking to enhance their first aid knowledge and skills.</li><li>Managers and supervisors responsible for the safety and well-being of their teams.</li><li>Health and safety professionals looking to expand their expertise in workplace first aid.</li><li>Individuals interested in pursuing a career in the field of health and safety.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will be helpful for anyone looking to pursue a career as</p><ul><li>First Aid Officer £19,000 - £25,000 per year</li><li>Health and Safety Coordinator £22,000 - £30,000 per year</li><li>Health and Safety Advisor £28,000 - £40,000 per year</li><li>Health and Safety Manager £35,000 - £55,000 per year</li><li>Occupational Health and Safety Consultant £40,000 - £65,000 a year</li><li>Health and Safety Director £60,000 - £100,000+ per year</li></ul>
                        </div>

NextGen Learning

First Aid At Work

Emergency First Aid At Work (EFAW)

Workplace First Aid

First Aid

Workplace Health & Safety

Health & Safety At Work

First Aid at Work: Expert Training for a Safer, Healthier Workplace

<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Overview</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>By enroling in Hospitality - Concierge, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Hospitality - Concierge course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Hospitality - Concierge course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Hospitality - Concierge Program.</span></p><p><span>So enrol in our Hospitality - Concierge course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2><b>Description</b>
</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>Enroling in this Hospitality - Concierge course can improve your Hospitality - Concierge perspective, regardless of your skill levels in the Hospitality - Concierge topics you want to master. If you're already a Hospitality - Concierge expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Hospitality - Concierge insights that will help you make the most of your time. This Hospitality - Concierge course will act as a guide for you if you've ever wished to excel at Hospitality - Concierge.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Why Choose Us?</h2>		</div>
				</div>
				<div>
				<div>
							<ul><li><span>After successfully completing the Hospitality - Concierge Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Hospitality - Concierge learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Hospitality - Concierge course at your own pace.</span></li><li><span>Study for the Hospitality - Concierge course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Who Is This Course For?</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>This Hospitality - Concierge course is a great place to start if you're looking to start a new career in Hospitality - Concierge field. This training is for anyone interested in gaining in-demand Hospitality - Concierge proficiency to help launch a career or their business aptitude. </span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>The Hospitality - Concierge course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Hospitality - Concierge, without any fuss.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Career Path</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>This Hospitality - Concierge training will assist you develop your Hospitality - Concierge ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Hospitality - Concierge professional story and personalise your path to a new career. Furthermore, developing this Hospitality - Concierge skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Understanding the Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding the Service</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Types of Concierge Services</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Concierge Services</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Necessary Skills for Any Concierge</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Necessary Skills for Any Concierge</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Principles for a Concierge Service Business</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Principles for a Concierge Service Business</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Delivering Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Delivering Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Concierge Work Environment and Etiquettes</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Concierge Work Environment and Etiquettes</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Emergency Measures for a Hotel Concierge</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emergency Measures for a Hotel Concierge</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Hospitality - Concierge</td>
					<td> </td>
					<td><span><i></i> 1 week</span></td>
				</tr>
				</tbody></table></div>

			</div>

Hospitality - Concierge Course

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>About<strong> 79% of employees</strong> quit their company because of the lack of leadership management qualities of their manager. A good leader with leadership management qualities creates a mechanism for maintaining an effective working environment where everyone feels valued. This comprehensive Diploma in Leadership &amp; Management equips you with the knowledge and skills to excel in supervisory and management roles.</p><p>With step-by-step guidelines from Our Leadership Management training, you will learn leadership management skills required to maintain a positive workplace atmosphere in your company. You'll master <strong>team building, project management, performance management</strong>, and employee motivation. Learn how to set SMART goals, navigate compliance risks, and develop strong leadership qualities that inspire your team. Moreover, you will be well aware of mistakes a leader can make during leadership management that may result in an employee quitting the job.</p><p>This Leadership and Management at QLS <strong>Level 7</strong> course is endorsed by <strong>The Quality Licence Scheme</strong> and accredited by <strong>CPD QS</strong> (with <strong>180 </strong>CPD points) to make your skill development &amp; career progression more accessible than ever!</p><p>With a single payment, you will gain access to <strong>Leadership &amp; Management</strong> course, including <strong>10 premium courses</strong>, a <strong>QLS Endorsed Hardcopy certificate </strong>(for the title course) and <strong>11 PDF certificates</strong> for Absolutely free.</p><p><strong>This Leadership &amp; Management Bundle Package includes:</strong></p><ul><li><strong> Main Course : </strong>Advanced Diploma in Leadership and Management at QLS Level 7</li></ul><p><strong>10</strong><strong> Additional CPD Accredited Premium Courses related to Sales and Marketing</strong><strong>:</strong></p><ul><li><strong> Course 01:</strong> Team Management and Leadership Development Training</li><li><strong> Course 02:</strong> Team Leader</li><li><strong> Course 03:</strong> Team Building &amp; Management Diploma</li><li><strong> Course 04:</strong> Agile Project Management</li><li><strong> Course 05:</strong> Project Management</li><li><strong> Course 06:</strong> Compliance Risk and Management</li><li><strong> Course 07:</strong> Office Administration &amp; Skills Diploma</li><li><strong> Course 08:</strong> Diploma in Performance Management</li><li><strong> Course 09:</strong> Diploma in Employee Management</li><li><strong> Course 10:</strong> Smart Goal Setting</li></ul><p>Empower yourself to take the next step in your career. Enrol today and unlock your leadership potential!</p><p><strong>Learning Outcomes of Leadership &amp; Management</strong></p><ul><li>Apply effective leadership styles to motivate and empower teams.</li><li>Develop strong communication skills for clear and concise direction.</li><li>Implement project management strategies for successful execution.</li><li>Master performance management techniques to drive employee growth.</li><li>Create a positive and productive work environment for high performance.</li><li>Uphold ethical and legal compliance standards within your organization.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free QLS Endorsed Certificate</strong> upon completion of Leadership &amp; Management</li><li>Get a <strong>free student ID card</strong> with Leadership &amp; Management Training program (£10 postal charge will be applicable for international delivery)</li><li>The Leadership &amp; Management is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Leadership &amp; Management course materials</li><li>The Leadership &amp; Management comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Main Course : Diploma in Leadership and Management at QLS Level 5</strong></p><ul><li>Module 1: Understanding Management And Leadership</li><li>Module 2: Leadership Theories</li><li>Module 3: Improving Management And Leadership Performance</li><li>Module 4: High Performance Teams</li><li>Module 5: Motivating Employees</li><li>Module 6: Organisational Skills</li><li>Module 7: Talent Management</li><li>Module 8: Succession Planning</li><li>Module 9: Business Process Management</li><li>Module 10: Communication Skills</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Managing Meetings And Giving Feedback</li><li>Module 13: Managing Change</li><li>Module 14: Time Management</li><li>Module 15: Stress Management</li><li>Module 16: Emotional Intelligence In Leadership</li><li>Module 17: Managing Conflict</li><li>Module 18: Dealing With Office Politics</li><li>Module 19: Risk Management</li><li>Module 20: Corporate Responsibility And Ethics</li><li>Module 21:Microsoft Word, Excel, PowerPoint</li></ul><p><strong> Course 01: Team Management and Leadership Development Training</strong></p><ul><li>Module 1: Grooming A New Manager</li><li>Module 2: Coaching And Mentoring (I)</li><li>Module 3: Coaching And Mentoring (II)</li><li>Module 4: Measuring Performance</li><li>Module 5: Motivating Managers</li><li>Module 6: Signs Of Poor Management</li><li>Module 7: Trust Your Team Of Managers</li><li>Module 8: When An Employee Complains About Their Manager</li><li>Module 9: When Do You Step In?</li><li>Module 10: Remember These Basic Qualities</li></ul><p><strong> Course 02: Team Leader</strong></p><ul><li>Module 01: Defining Team</li><li>Module 02: Understanding Management And Leadership</li><li>Module 03: Building High Performing Teams</li><li>Module 04: Motivating Team Members</li><li>Module 05: Talent Management</li><li>Module 06: Stress Management And Mental Health</li><li>Module 07: Succession Planning</li><li>Module 08: Communication Skills</li><li>Module 09: Negotiation Techniques</li><li>Module 10: Managing Change</li><li>Module 11: Managing Time</li><li>Module 12: Managing Conflict</li><li>Module 13: Risk Management Process</li><li>Module 14: Managing Virtual Teams</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 8 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free </strong>(Previously it was £12.99*11 = £143)</li><li><strong>QLS Endorsed Hard Copy Certificate: Free</strong> (For The Title Course: Previously it was £119)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        255 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Aspiring Managers</li><li>Team Leaders</li><li>Supervisors</li><li>Career Changers</li><li>Business Owners</li><li>Entrepreneurs</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Team Leader</li><li>Project Manager</li><li>Operations Manager</li><li>Department Head</li><li>Business Director</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Advanced Diploma in Leadership and Management at QLS Level 7</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>

                        </div>

Academy for Health and Fitness

Level 7 Diploma in Leadership & Management - QLS Endorsed

<p>Are you ready to take a proactive approach to safety and wellbeing in your workplace? Our comprehensive course on Prevention of Injuries and Illnesses is your gateway to a safer and healthier work environment. Dive into the world of occupational health and safety with a structured curriculum that covers everything from hazard identification to safety policies and procedures. With a focus on hazard prevention, control, and accident investigation, this course equips you with the knowledge and skills to create a secure work environment. You'll also explore occupational health and wellbeing, contractor, and supplier safety. Join us on this educational journey to safeguard lives and enhance the workplace experience.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum </strong></p><ul><li>Module 01 : Introduction To Injury And Illness Prevention Programs</li><li>Module 02 : Hazard Identification and Risk Assessment</li><li>Module 03 : Hazard Prevention and Control</li><li>Module 04 : Safety Policies and Procedures</li><li>Module 05 : Accident Investigation and Analysis</li><li>Module 06 : Safety Training and Education</li><li>Module 07 : Occupational Health and Wellbeing</li><li>Module 08 : Contractor and Supplier Safety</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Identify workplace hazards effectively.</li><li>Develop strategies for hazard prevention and control.</li><li>Conduct thorough accident investigations.</li><li>Create and implement safety policies and procedures.</li><li>Promote occupational health and wellbeing.</li><li>Ensure contractor and supplier safety compliance.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Safety Officers</li><li>Health and Safety Managers</li><li>HR Professionals</li><li>Construction Workers</li><li>Facility Managers</li><li>Industrial Supervisors</li><li>Environmental Health Officers</li><li>Quality Assurance Inspectors</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Health and Safety Officer</li><li>Construction Site Supervisor</li><li>Environmental Health Inspector</li><li>Quality Assurance Manager</li><li>Facility Safety Coordinator</li><li>HR Compliance Specialist</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Prevention of Injuries and Illnesses Course

<p>Struggling to keep up with the demands of a fast-paced work environment? This comprehensive bundle course equips you with the ultimate productivity trifecta: touch typing, audio typing, and minute taking expertise. Developed by experienced writers, this CPD-certified programme will transform you into a highly sought-after professional, adept at transcribing audio, composing clear and concise meeting minutes, all while maintaining exceptional typing speed and accuracy. </p><p>This CPD certified bundle encompasses six courses, including </p><ul><li>Touch Typing Course Training, </li><li>Minute Taking Executive Training, </li><li>Audio Typist, </li><li>Transcription, </li><li>Proofreading Basics, and </li><li>Transcription Skills Beginner Level. </li></ul><p>Whether you're seeking to enhance your administrative capabilities or embark on a career in transcription and minute taking, this bundle equips you with the necessary expertise to excel in various professional settings. </p><p>This unique bundle goes beyond standard typing courses. It offers a six-part program designed to transform you into a highly proficient professional. </p><ul><li><strong>Touch Typing Course Training:</strong> Develop proper finger placement and build muscle memory for effortless touch typing.</li><li><strong>Minute Taking Executive Training:</strong> Learn effective techniques for capturing key points, structuring clear minutes, and ensuring accuracy during meetings and conferences.</li><li><strong>Audio Typist/Transcription:</strong> Master the art of transcribing audio recordings into written documents with exceptional speed and precision.</li><li><strong>Proofreading Basics:</strong> Enhance your written communication by acquiring the skills to identify and rectify errors in grammar, punctuation, and spelling.</li><li><strong>Transcription Skills Beginner Level:</strong> Solidify your foundational transcription skills, preparing you for more advanced audio typing tasks.</li></ul><p>Invest in your future and empower yourself with the powerful skills offered in this exclusive Audio Typing &amp; Touch Typing Course with Minute Taking Diploma bundle.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is ideal for anyone seeking to elevate their professional skillset. It particularly benefits:</p><ul><li>Administrative and secretarial professionals</li><li>Legal professionals (paralegals, legal secretaries)</li><li>Journalists and reporters</li><li>Medical transcriptionists</li><li>Business owners and entrepreneurs</li><li>Students seeking to enhance their academic performance</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal prerequisites for this course. However, basic computer literacy and a willingness to practice are essential for success.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>With this comprehensive training, you can unlock a variety of rewarding career paths.  Some potential options include:</p><ul><li>Administrative Assistant</li><li>Legal Secretary</li><li>Medical Transcriptionist</li><li>Court Reporter</li><li>Virtual Assistant (VA)</li><li>Freelance Transcriptionist</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certification of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate.</p></div>
        <h4>Certification of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p></div>

                        </div>

One Education

Audio Typing & Touch Typing Course with Minute Taking Diploma - CPD Certified

★★ 24 Hour Limited Time Flash Sale ★★
Certificate in Project Management Skills For Non-Project Managers at QLS Level 3
***Key Features of Certificate in Project Management Skills For Non-Project Managers at QLS Level 3***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Start on a journey of professional growth with our Certificate in Project Management Skills For Non-Project Managers Level 3. This course is designed to make the principles of project management accessible to everyone, regardless of their previous experience. Whether you are looking to enhance your current role or aiming to take on new responsibilities, mastering project management can significantly boost your career. Our programme focuses on applicable skills, ensuring you can implement project management techniques in any context.
In today’s fast-paced work environment, effective project management is essential. The Certificate in Project Management Skills For Non-Project Managers Level 3 equips learners with the knowledge and tools to manage projects efficiently and effectively. From planning and execution to monitoring and closing, you will gain a comprehensive understanding of the project lifecycle. The curriculum is crafted to help you develop the skills needed to lead projects with confidence and achieve successful outcomes.
Through this course, you will learn to navigate the complexities of project management, enhancing your ability to deliver projects on time and within budget. The focus on essential applications ensures that you can immediately apply what you learn in your workplace. By the end of the programme, you will have a solid foundation in project management, ready to take on new challenges and drive your career forward.
Learning Outcomes
Understand the fundamental principles of project management.
Develop skills to plan and execute projects efficiently.
Learn to monitor and control project progress.
Gain insights into managing project risks and issues.
Master techniques for effective project communication.
Acquire tools for project scheduling and budgeting.
Understand the roles and responsibilities within a project team.
Learn to close projects successfully and evaluate performance.
Develop strategies for stakeholder management.
Enhance your ability to deliver projects on time and within budget.
Course Description
The Certificate in Project Management Skills For Non-Project Managers Level 3 is designed to provide foundational knowledge and different skills in project management. This course covers essential topics such as planning, execution, monitoring, and closing projects. Learners will gain the tools and techniques needed to manage projects efficiently, making it ideal for those looking to enhance their career prospects in various fields.
Certificates
Digital Certificate
This bundle comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 3 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Who is this course for?
This Certificate in Project Management Skills For Non-Project Managers Level 3 course is ideal for:
Professionals looking to enhance their project management skills.
Individuals seeking to take on project management responsibilities.
Team members wanting to understand project management processes.
Managers aiming to improve project outcomes.
Requirements
For this Diploma in Certificate in Project Management Skills For Non-Project Managers Level 3 course, you don't need any formal qualifications. Just need to have:
A keen interest in project management.
Commitment to completing the course.
Basic understanding of workplace processes.

Career path
Unlock diverse career opportunities with our Certificate in Project Management Skills For Non-Project Managers Level 3 course. Explore these lucrative paths:
Project Coordinator: £22,000 - £30,000
Project Manager: £30,000 - £50,000
Operations Manager: £35,000 - £55,000
Programme Manager: £45,000 - £70,000
Business Analyst: £30,000 - £50,000




Skill Up

Project Management Professional (PMP)

Project Management

Management Skills

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support


Certificate in Project Management Skills For Non-Project Managers at QLS Level 3


<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual&rsquo;s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">If you will also assess &nbsp;knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, <a href="https://atctraining.net/courses/level-3-certificate-in-assessing-vocational-achievement" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">click here</a>.&nbsp;If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement,&nbsp;<a href="https://atctraining.net/courses/level-3-award-in-assessing-vocationally-related-achievement-rqf" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">click here</a>.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners will achieve 9 credits across 2 units:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding the principles and practices of assessment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assess occupational competence in&nbsp;the work environment</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Duration:</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Typically, distance learning students complete this course within 3-6 months although students are able to take up to 12 months to complete the qualification.&nbsp;</span><a href="https://atctraining.net/options-to-extend-your-qualification" target="_blank" rel="noopener" style="color: rgb(2, 116, 190); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 116, 190);">Extension options</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;are available if required.</span><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Delivery Methods:</span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(58, 58, 58);">This qualification is completed by distance learning with full tutor support provided. Your tutor will arrange an introduction call once enrolled.</span><br style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><span style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style="color: rgb(58, 58, 58);">We are able to offer classroom or remote delivery for in-house courses.&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessments:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To complete the qualification, trainee assessors must:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Complete a written assignment for unit 1. This is approximately 3,500 words, broken into smaller parts.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assess two different learners, across two different units (or courses) in the work environment.&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be observed whist carrying out an assessment &nbsp;in the work environment by a qualified assessor.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Take part in a professional discussion and reflect on own performance.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Pre-requisites:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners must be aged 19+ years to be enrolled onto this course. You must be in a position to assess learners in the work environment as part of this qualification. Ideally, you will have access to a qualified assessor in the workplace to act as a mentor.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Please note: course materials are provided in English and the practical assessment must be completed in English.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Who should do this course?:</span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course aims to meet the needs of a range of trainee assessors, such as:</span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those wishing to assess nationally accredited qualifications, including NVQ&rsquo;s and apprenticeships.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Those already in a teaching job, of which assessment also forms part of the day-to-day role.</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Certificate:</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">A certificate is provided upon successful completion, following internal and external quality assurance.&nbsp;</span></div>

ATC Training Limited

The Level 3 Award in Assessing Competence in the Work Environment (RQF) is intended for assessors who assess occupational competence in an individual’s work environment. This qualification introduces learners to the principles and practices of assessment and assessing occupational competence in the work environment.

If you will also assess  knowledge and understanding in environments other than the work environment (for example a workshop, classroom or training environment), we recommend that you complete the full CAVA certificate, click here. If you do not have access to assess learners in the workplace, we recommend the Level 3 Award in Assessing Vocational Achievement, click here.

Learners will achieve 9 credits across 2 units:

Understanding the principles and practices of assessment
Assess occupational competence in the work environment

Level 3 Award in Assessing Competence in the Work Environment (RQF)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Project Leadership

Leadership Development

Google Project Management

Project Team Leadership

<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Overview</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>By enroling in Concierge Work Environment and Etiquettes, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Concierge Work Environment and Etiquettes course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Concierge Work Environment and Etiquettes course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Concierge Work Environment and Etiquettes Program.</span></p><p><span>So enrol in our Concierge Work Environment and Etiquettes course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2><b>Description</b>
</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>Enroling in this Concierge Work Environment and Etiquettes course can improve your Concierge Work Environment and Etiquettes perspective, regardless of your skill levels in the Concierge Work Environment and Etiquettes topics you want to master. If you're already a Concierge Work Environment and Etiquettes expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Concierge Work Environment and Etiquettes insights that will help you make the most of your time. This Concierge Work Environment and Etiquettes course will act as a guide for you if you've ever wished to excel at Concierge Work Environment and Etiquettes.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Why Choose Us?</h2>		</div>
				</div>
				<div>
				<div>
							<ul><li><span>After successfully completing the Concierge Work Environment and Etiquettes Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Concierge Work Environment and Etiquettes learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Concierge Work Environment and Etiquettes course at your own pace.</span></li><li><span>Study for the Concierge Work Environment and Etiquettes course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Who Is This Course For?</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>This Concierge Work Environment and Etiquettes course is a great place to start if you're looking to start a new career in Concierge Work Environment and Etiquettes field. This training is for anyone interested in gaining in-demand Concierge Work Environment and Etiquettes proficiency to help launch a career or their business aptitude. </span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Requirements</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>The Concierge Work Environment and Etiquettes course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Concierge Work Environment and Etiquettes, without any fuss.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Career Path</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>This Concierge Work Environment and Etiquettes training will assist you develop your Concierge Work Environment and Etiquettes ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Concierge Work Environment and Etiquettes professional story and personalise your path to a new career. Furthermore, developing this Concierge Work Environment and Etiquettes skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Understanding the Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding the Service</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Types of Concierge Services</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Concierge Services</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Necessary Skills for Any Concierge</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Necessary Skills for Any Concierge</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Principles for a Concierge Service Business</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Principles for a Concierge Service Business</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Delivering Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Delivering Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Concierge Work Environment and Etiquettes</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Concierge Work Environment and Etiquettes</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Emergency Measures for a Hotel Concierge</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emergency Measures for a Hotel Concierge</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Concierge Work Environment and Etiquettes Course

<p>Looking to build a career in Hospitality? Our Concierge Work Environment and Etiquettes course is the perfect opportunity to learn about delivering exceptional customer service, necessary skills, and emergency measures for hotel concierges. With our course, you'll gain a strong understanding of the principles behind the concierge service business and learn how to create a successful career in this industry.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a thorough understanding of Concierge Services and their types</li><li>Develop the necessary skills to excel in the Hospitality industry as a Concierge</li><li>Learn the principles of running a successful Concierge Service Business</li><li>Understand the importance of delivering exceptional customer service</li><li>Acquire knowledge of Emergency Measures for a Hotel Concierge</li><li>Master the Concierge Work Environment and Etiquette</li></ul><p>In the Hospitality industry, Concierge services play a crucial role in creating an unforgettable guest experience. Our Concierge Work Environment and Etiquettes course is designed to equip you with the necessary knowledge and skills to excel in this industry.</p><p>This theoretical course covers various modules, including understanding the service, types of Concierge services, necessary skills for any Concierge, principles for a Concierge Service Business, delivering customer service, Concierge work environment and etiquette, and emergency measures for a Hotel Concierge.</p><p>By the end of this course, you will gain a thorough understanding of Concierge services, develop the necessary skills to excel in the Hospitality industry as a Concierge, learn the principles of running a successful Concierge Service Business, understand the importance of delivering exceptional customer service, acquire knowledge of emergency measures for a Hotel Concierge, and master the Concierge Work Environment and Etiquettes.</p><p>Join us now and unlock endless possibilities in the Hospitality industry!</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is perfect for:</p><ul><li>Individuals aspiring to become Concierge</li><li>Hospitality professionals who want to advance in their careers</li><li>Business owners looking to start or improve their Concierge Service Business</li><li>Graduates in Hospitality Management</li><li>Anyone interested in the Hospitality industry</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our course will prepare you for a range of careers, including:</p><ul><li>Concierge - starting salary of £18,000 to £22,000 per annum</li><li>Head Concierge - starting salary of £22,000 to £30,000 per annum</li><li>Concierge Manager - starting salary of £30,000 to £35,000 per annum</li><li>Front Office Manager - starting salary of £22,000 to £35,000 per annum</li><li>Hotel Manager - starting salary of £35,000 to £50,000 per annum</li></ul>
                        </div>

Hospitality & Catering

Hospitality Management

Hotel Management

Concierge

Hospitality & Tourism

Hotel Receptionist

Concierge Work Environment and Etiquettes

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-workplace-professionalism-harassment-learning-program/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment doesn&rsquo;t have to be of a sexual nature &ndash; it can include offensive remarks about a person&rsquo;s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment Laws: The definition of sexual harassment and quid pro quo.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Creating a happy work environment free from hostility and discomfort.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Reporting: What to do when employees witness or experience harassment.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Responding: How managers can identify and respond to prohibited conduct.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Attendees will be able to:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the signs of Harassment and take steps to prevent it,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Involve the correct individuals in being made aware of the occurrence, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Respond appropriately to the situation after it occurs.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop is offered in two versions &ndash; management-only and staff-only.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Professionalism</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was an extreme pleasure to have you as part of the&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communication Enhancement Training Program</em>. Your presentation was excellent and well received by the staff.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Courtney C. Crouch, Jr., President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Selected Funeral and Life Insurance Company</span>

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.
Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.
This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.
Topics:
Harassment Laws: The definition of sexual harassment and quid pro quo.
Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).
Creating a happy work environment free from hostility and discomfort.
Reporting: What to do when employees witness or experience harassment.
Responding: How managers can identify and respond to prohibited conduct.
Attendees will be able to:
Identify the signs of Harassment and take steps to prevent it,
Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,
Involve the correct individuals in being made aware of the occurrence, and
Respond appropriately to the situation after it occurs.
This workshop is offered in two versions – management-only and staff-only.
 
Online Format—Workplace Professionalism is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff.
Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
				<div>
				<div>
					<div><p>For making a positive environment at work good communication is needed to be clear and direct. Encourage employees to voice ideas. Even if the idea may need some work, it's still important that everyone has their own opinion. Having some fun in the middle of work or a day vacation with colleagues can boost up their work. <br />Working without any pleasure can harm employees mental health. This can lead to a negative impact on your business. With so many benefits, creating a positive work environment should be an essential part of your ongoing corporate strategy. After all, it's one of the best ways to invest in your employees and make sure they can perform at their best.</p>
<p><b><i>Please Note, there is no Assessment available with this How to Create Positive Work Environment course. Learners can order the Course Completion Certificate right after completing the How to Create Positive Work Environment course.</i></b></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning Benefits:</h2>
				</div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the How to Create Positive Work Environment just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>1 hour of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: What Does a Positive Environment Look Like?	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What Does a Positive Environment Look Like</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2: What Can I Do?	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What Can I Do</td><td><span>🕐 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: Effective Workplace Relationships	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Workplace Relationships</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Problems Mitigation and Meeting Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Problems Mitigation and Meeting Management</td><td><span>🕐 00:09:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Learning & Development

Office Skills & Productivity

Online Course Creation

Mental Health At Work

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees

How to Create Positive Work Environment

<div id="msbmAccordion">
<div>
<div id="headingOne">
<h2>

</h2>
</div>
<div id="collapseOne">
<div>
This course aims to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environments, and psychological environments.<br /><br />After the successful completion of the course, you will be able to learn about the following,<br /><br />
<p><strong>Workforce Management in Organizations:</strong></p>
<ul>
<li>Basic Concept &amp; Role of HR in Organization.</li>
<li>Job Design In Organization.</li>
</ul>
<p><strong>HR Strategies:</strong></p>
<ul>
<li>The Performance Management System.</li>
<li>The Performance Management Cycle.</li>
</ul>
<p><strong>Work Environment:</strong></p>
<ul>
<li>Communication framework.</li>
<li>Conflict Resolution.</li>
</ul>
<p><strong>Psychological Environment:</strong></p>
<ul>
<li>Employees wellbeing.</li>
<li>Employee Wellbeing Programme.</li>
</ul>
</div>
</div>
</div>
<div>
<div id="headingOne_B">
<h2>

</h2>
</div>
<div id="collapseOne_B">
<div>
<div>
<div>By the end of this course, learners will be able to apply practical strategies to manage employees effectively, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</div>
</div>
</div>
</div>
</div>
<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse1983"> <div> <p>The aim of this course is to provide learners with a comprehensive understanding of workforce management in organizations, HR strategies, work environment, and psychological environment. By the end of this course, learners will be able to apply practical strategies to effectively manage employees, design HR policies and practices, create a positive work environment, and foster a psychologically safe workplace culture. This course will equip learners with the knowledge and skills necessary to effectively manage and optimize their organization's workforce, ensuring their business is competitive, sustainable and able to attract and retain the best talent.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>VIDEO - Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Corporate Work Environment</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
<div>
<div id="headingThree">
<h2>

</h2>
</div>
<div id="collapseThree">
<div>
All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
</div>
</div>
</div>
<div>
<div id="headingFive">
<h2>

</h2>
</div>
<div id="collapseFive">
<div>
There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br />
<p>The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.</p>
<ul>
<li>HR Manager</li>
<li>Employee Relations Specialist</li>
<li>Diversity and Inclusion Manager</li>
<li>Training and Development Manager</li>
<li>Occupational Health and Safety Specialist</li>
<li>Compensation and Benefits Specialist</li>
<li>Talent Acquisition Manager</li>
<li>Organizational Development Consultant</li>
<li>Employee Engagement Specialist</li>
</ul>
</div>
</div>
</div>
</div><div>
<div>

<div>
<h5>Average Completion Time</h5>
<p>2 Weeks</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Accreditation</h5>
<p>3 CPD Hours</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Level</h5>
<p>Advanced</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Start Time</h5>
<p>Anytime</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>100% Online</h5>
<p>Study online with ease.</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
</div>
</div>
</div>
<div>
<div>

<div>
<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
</div>
</div>
</div>

Master of Business Management (MBM)

Diploma in Management Studies (DMS)

Human Resources Management

Professional Certificate Course in Corporate Work Environment in London 2024

Crawley

QNUK Level 3 Award in Mental Health at Work (RQF) - Distance Learning
This course carries 8 UCAS Points 
The QNUK Level 3 Award in Mental Health at Work (RQF) is a comprehensive course designed to equip individuals with the skills and knowledge to promote positive mental health in the workplace. This course is delivered through a flexible distance learning format, allowing participants to complete the training at their own pace from the comfort of their home or office. It also attracts 8 UCAS points, providing added value for learners looking to enhance their professional qualifications and academic progression.

The course covers key concepts in mental health awareness, focusing on recognizing the signs of mental health issues in the workplace, providing initial support, and promoting mental well-being among colleagues. Learners will also explore strategies for reducing stigma, improving workplace culture, and understanding their role in mental health advocacy.

Participants will:
- Gain a thorough understanding of common mental health conditions and their impact on individuals and workplaces.
- Learn how to support colleagues experiencing mental health challenges and provide appropriate first-line responses.
- Develop skills to promote mental well-being and a supportive work environment.
- Understand the legal frameworks and responsibilities relating to mental health at work.

Upon successful completion of the course, learners will receive the QNUK Level 3 Award in Mental Health at Work (RQF) and earn 8 UCAS points. This qualification is invaluable for anyone seeking to enhance their ability to contribute to a mentally healthy workplace.

Self-paced distance learning (typically 8-10 hours of study)

QNUK Level 3 Award in Mental Health at Work (RQF) (valid for 3 years)

This course is suitable for individuals wanting to learn more or managers, supervisors, HR professionals, and any individual looking to support mental health initiatives in their workplace, or those seeking a foundational qualification in workplace mental health.

Comply Sense

Mental Health Awareness

Mental Health First Aid

Accredited Mental Health First Aid

This level 3 award training will equip you with all the tools you need to be able to understand, deal with and support people struggling with their wellness and/ or ill mental health. You will also gain 8 UCAS Points by attending this course. 

QNUK Level 3 Award in Mental Health in the Workplace (RQF) 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Good mental health is a cornerstone of productivity and positive workplace culture. It enables individuals to realize their full potential, contributing to their communities and workplaces. A comprehensive Mental Health Policy in an organization can foster an environment where employees feel valued and supported. Such policies typically include steps like promoting awareness, providing support services, and creating a safe space for open dialogue about mental health. Implementing these measures not only benefits the employees but also enhances the overall performance and resilience of the organization.</p>

Good mental health is a cornerstone of productivity and positive workplace culture. It enables individuals to realize their full potential, contributing to their communities and workplaces. A comprehensive Mental Health Policy in an organization can foster an environment where employees feel valued and supported. Such policies typically include steps like promoting awareness, providing support services, and creating a safe space for open dialogue about mental health. Implementing these measures not only benefits the employees but also enhances the overall performance and resilience of the organization.

Twig Services Ltd

Employee Engagement

Policy Development

Creating a 'Mental Health Policy at Work' Environment (Approved Online Training)

1158 Courses delivered Online

Health & Safety in a Care Setting

By Study Plex

Professional Certificate Course in the Role of Motivation in Health and Social Care in London 2024

By Metropolitan School of Business & Management UK

Regulated Education & Training (RQF) with Phonics Teaching & Special Educational Needs

By Apex Learning

Avoiding Discrimination in the Workplace Course

By Training Express

First Aid at Work: Expert Training for a Safer, Healthier Workplace

By NextGen Learning