This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.
Delivered Online On DemandOn-demand course
£45.6
Phlebotomy & Venipuncture Techniques: Phlebotomist Training - CPD Certified
This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals.