Name: Functional Skills English: Level 1,2
Price: 21 GBP
Availability: InStock

<p>Imagine being able to handle every customer's needs and complaints with ease, ensuring they leave with a smile on their face. As a business owner or an employee, excellent customer service is crucial in retaining customers and establishing a positive reputation for your brand. The Customer Service Training course will equip you with the necessary skills to provide exceptional customer service and handle customer complaints effectively.</p><p>This course covers everything from customer relationship management to problem-solving over the phone, ensuring you can handle any customer service situation. You will learn how to communicate effectively with customers, identify and resolve their complaints, and build long-lasting relationships. By enrolling in this course, you will be equipped with the tools and techniques to deliver exceptional customer service.</p><p>Enrol in the Customer Service Training course today and take the first step towards becoming a customer service expert.</p><p><strong><u>Significance of Customer Service Training in the Workplace:</u></strong></p><p>Customer service training is a crucial element for businesses in the UK, as it directly impacts customer satisfaction, brand reputation, and revenue generation. By investing in customer service training, companies can enhance their employees' skills and abilities, leading to improved customer experiences and increased loyalty.</p><ul><li><strong>Customer Retention and Profit Growth:</strong> Increasing customer retention rates by just 5% can result in a 25% to 95% increase in profits (Bain &amp; Company).<br /><br /></li><li><strong>Purchasing Decisions: </strong>61% of UK consumers have stopped doing business with a brand due to poor customer service (Microsoft).<br /><br /></li><li><strong>Positive Word-of-Mouth: </strong>77% of satisfied UK customers share their positive experiences, generating increased revenue through referrals (Institute of Customer Service).<br /><br /></li><li><strong>Cost of Acquiring New Customers:</strong> Acquiring a new customer can cost five times more than retaining an existing one (Invesp).<br /><br /></li><li><strong>Competitive Advantage:</strong> Companies with higher customer satisfaction ratings tend to outperform their competitors in revenue and market share (UK Customer Satisfaction Index).</li></ul><p>In conclusion, customer service training is vital for businesses in the UK workplace, as it directly contributes to customer satisfaction, loyalty, and revenue generation.</p><p>By investing in customer service training, companies can improve their employees' skills, enhance customer experiences, and ultimately achieve long-term business success.</p><p><strong>Key Benefits:</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>14 Days Unconditional <strong>Money Back Guarantee </strong></li></ul><p><strong>Customer Service Course Curriculum </strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Module 02: Characteristics of Good Customer Service</li><li>Module 03: Customer Relationship Management</li><li>Module 04: Communicate with Customers</li><li>Module 05: Handling Customer Complaints</li><li>Module 06: Problem Solving Over Phone</li><li>Module 07: Improving Customer Service</li></ul><p><strong>At the end of the course, learners will be able to:</strong></p><ul><li>Understand the importance of customer service</li><li>Demonstrate good customer service skills</li><li>Manage customer relationships effectively</li><li>Communicate professionally with customers</li><li>Handle customer complaints efficiently</li><li>Solve customer problems over the phone</li></ul><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Customer Service Training course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>For people seeking employment in the following fields:</p><ul><li>Sales Representatives</li><li>Customer Service</li><li>Retail Assistants</li><li>Telemarketers</li><li>Counter Service</li><li>Receptionists</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Customer Service Training course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Popular jobs in this industry:</p><ul><li>Customer service assistant (£17,000 to £25,000)</li><li>Customer services manager (£21,000 to £50,000)</li><li>Retail Assistants (£13,000 to £26,000)</li><li>Telemarketers (Variable)</li><li>Front Desk Receptionists (£15,000 to £22,000)</li></ul>
                        </div>

One Education

Customer Service Training Course

General Admission

<p><strong>Nurse Prescribing: Nurse Prescribing Advanced Diploma</strong></p><p>Gain a thorough understanding of writing prescriptions for controlled drugs and antibiotics. Enrol in our Nurse Prescribing course to develop your clinical competence. This Nurse Prescribing course will teach you everything you need to know about prescription writing, record keeping, labelling, and administering controlled drugs, as well as how to provide palliative care and manage medicines in care homes. In simple words, you will learn everything a world-class nurse knows.</p><p>By the end of this Nurse Prescribing course, you will be far more capable of diagnosing disorders, prescribing controlled drugs and antibiotics, generalising anxiety disorders, dealing with panic disorders, and much more. Enrol today to help people with your excellent nursing care plans.</p><p><strong>Special Offers of this Nurse Prescribing: Nurse Prescribing Course</strong></p><ul><li>This Nurse Prescribing: Nurse Prescribing Course includes a FREE PDF Certificate.</li><li>Lifetime access to this Nurse Prescribing: Nurse Prescribing Course</li><li>Instant access to this Nurse Prescribing: Nurse Prescribing Course</li><li>Get FREE Tutor Support from Monday to Friday in this Nurse Prescribing: Nurse Prescribing Course</li></ul><p><strong>Courses are included in this Nurse Prescribing: Nurse Prescribing Course Bundle</strong></p><ul><li><strong>Course 01: </strong>Clinical Psychology Diploma<strong><br /></strong></li><li><strong>Course 02:</strong> Healthcare Management Training</li><li><strong>Course 03: </strong>Practice Nurse</li></ul><p><strong><em>Other Benefits of Nurse Prescribing: Nurse Prescribing Bundle Course</em></strong></p><ul><li><strong>Free 4 </strong>PDF <strong>Certificate</strong></li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor</strong> Support</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Nurse Prescribing: Nurse Prescribing Course]</strong></p> <p><strong>Nurse Prescribing: Nurse Prescribing Advanced Diploma</strong></p><p><em>Industry Experts Designed this Nurse Prescribing: Nurse Prescribing Course into 13 detailed modules.</em></p><p><em><strong>Course Curriculum of </strong></em><em><strong>Nurse Prescribing</strong></em></p><ul><li>Module 01: An Overview of Nurse Prescribing</li><li>Module 02: How to Prescribe Controlled Drugs</li><li>Module 03: Neuropathic Pain in Adults: Pharmacological Management</li><li>Module 04: Coping with Generalised Anxiety Disorder and Panic Disorder in Adults</li><li>Module 05: Diagnosis and Management of Headaches in Over 12s</li><li>Module 06: Understanding Depression in Adults</li><li>Module 07: Palliative Care for Adults</li><li>Module 08: Prescribing Antibiotics in Respiratory Tract Infections</li><li>Module 09: Prescribing and Managing Medicines in Care Homes</li><li>Module 10: Antimicrobial Prescribing for Hospital Acquired Pneumonia</li><li>Module 11: Antimicrobial Prescribing for Acute Prostatitis and Sinusitis</li><li>Module 12: Drug Misuse in Over 16s: Opioid Detoxification</li><li>Module 13: Future Challenges for Nurse Prescribers</li></ul><p><strong>Assessment Method of Nurse Prescribing Advanced Diploma</strong></p><p>After completing each module of the Nurse Prescribing: Nurse Prescribing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification of Nurse Prescribing Advanced Diploma</strong></p><p>After completing the MCQ/Assignment assessment for Nurse Prescribing: Nurse Prescribing Course, you will be entitled to a Certificate of Completion from Training Tale, which is completely free to download.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Nurse Prescribing: Nurse Prescribing Advanced Diploma</strong></p><p>This Nurse Prescribing: Nurse Prescribing Course is suitable for aspiring nurses, prescribers, pharmacists, and those working in other fields where medicine is administered and prescribed.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Nurse Prescribing: Nurse Prescribing Advanced Diploma</strong></p><p>Students who intend to enrol in this Nurse Prescribing: Nurse Prescribing Course must meet the following requirements:</p><ul><li>Nurse Prescribing: Good command of the English language</li><li>Nurse Prescribing: Must be vivacious and self-driven</li><li>Nurse Prescribing: Basic computer knowledge</li><li>Nurse Prescribing: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Nurse Prescribing: Nurse Prescribing Advanced Diploma</strong></p><p>This Nurse Prescribing: Nurse Prescribingcourse will provide you with all of the fundamental skills needed to prescribe, as well as the opportunity to work in a variety of professions.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Prescribing

District Nurse

Non-Medical Prescribing (NMP)

Nurse Prescribing

Practice Nurse

Nursing Diploma

Nurse Prescribing Course - CPD Accredited

<p>Picture a world where your passion for fundraising, capital budgeting, and accounting can make a meaningful impact while leading to financial success. In the UK, professionals in these fields can earn an average annual salary of £35,000. Imagine equipping yourself with the knowledge and skills needed to excel in these areas. Introducing our captivating bundle of courses: "Fundraising, Capital Budgeting and Accounting."</p><p>This fantastic bundle encompasses three essential courses designed to empower you with the expertise required to navigate the intricacies of fundraising, capital budgeting, and accounting. This bundle covers everything from attracting donors to making sound investment decisions and managing charity finances. By investing in this bundle, you are investing not only in your professional growth but also in the success and sustainability of charitable organisations.</p><p>Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p><strong>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</strong></p><p><strong>The courses in this bundle include:</strong></p><ol><li><strong>Fundraising</strong></li><li><strong>Capital Budgeting &amp; Investment Decision Rules</strong></li><li><strong>Charity Accounting</strong></li></ol><p><strong>Learning Outcomes:</strong></p><ul><li>Develop effective strategies to attract donors, secure funding, and maximise donation potential for charitable organisations.</li><li>Analyse and evaluate investment opportunities using various decision rules to optimise resource allocation and contribute to long-term organisational growth.</li><li>Understand charitable organisations' unique financial reporting requirements, including preparing financial statements and compliance with accounting standards.</li><li>Navigate tax regulations and implications specific to the charity sector, ensuring compliance and effective financial management.</li><li>Implement financial controls, budgeting processes, and risk assessment techniques to ensure transparency, accountability, and optimal use of resources in the charity sector.</li><li>Build strong relationships with donors, stakeholders, and other professionals, fostering long-term support and collaboration for charitable causes.</li></ul><p>This captivating bundle combines three essential courses designed to equip you with the knowledge and skills needed to excel in the dynamic world of philanthropy and financial management within the charity sector. Whether you're a seasoned professional seeking to enhance your expertise or an aspiring individual passionate about making a positive impact, this bundle is your gateway to success.</p><p>The <strong>Fundraising </strong>course dives into the world of donor engagement, sponsorship strategies, and successful fundraising campaigns. Learn how to evaluate investment opportunities, calculate project profitability, and make informed decisions to optimise resource allocation. This course will empower you to contribute to organisations' long-term growth and success.</p><p>In the <strong>Capital Budgeting &amp; Investment Decision Rules</strong> course, you will gain a deep understanding of evaluating investment opportunities. From cash flow analysis to risk assessment, you will learn how to make informed decisions using popular decision rules like NPV and IRR. By mastering these techniques, you will contribute to effective capital budgeting, ensuring optimal allocation of financial resources and driving long-term organisational growth.</p><p>The <strong>Charity Accounting</strong> course is designed to equip you with the knowledge and skills necessary to manage finances in the charity sector. You will explore the specific financial reporting and regulatory requirements for charitable organisations, learn how to prepare accurate financial statements and navigate tax regulations. With a focus on transparency and accountability, this course will empower you to effectively manage charity finances and support the sustainability of charitable causes.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Bundle is Suitable For:</p><ul><li>Professionals working in charitable organisations involved in fundraising, finance, and accounting roles.</li><li>Individuals seeking to transition into the charitable sector want to develop a strong foundation in fundraising, capital budgeting, and charity accounting.</li><li>Non-profit organisation leaders, managers, and board members are responsible for financial decision-making.</li><li>Fundraising and development professionals want to enhance their skills and effectiveness in donor engagement.</li><li>Individuals interested in the intersection of finance and the non-profit sector want to impact charitable causes positively.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our course will prepare you for a range of careers, including:</p><ul><li>Fundraising Manager: £25,000 - £45,000 per year</li><li>Financial Controller (Charity Sector): £30,000 - £55,000 per year</li><li>Charity Accountant: £25,000 - £45,000 per year</li><li>Non-Profit Program Director: £35,000 - £65,000 per year</li><li>Grants Manager: £28,000 - £45,000 per year</li><li>Finance Director (Charity Sector): £40,000 - £80,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates!</p><p>Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for <strong>Fundraising</strong> absolutely free!</p><p>Upon finishing <strong>Capital Budgeting &amp; Investment Decision Rules</strong> and <strong>Charity Accounting</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

                        </div>

NextGen Learning

Finance Cert & Exam Prep

Accounting & Finance

Business Fundamentals

Corporate Finance Level 1

Fundraising

Practical Accounting

Fundraising, Capital Budgeting and Accounting

<p><strong>Join our online course and discover the secrets to success in your field.</strong></p><p>On the fence about starting an admin career? Then answer the following questions:</p><ul><li>Do you consider yourself a responsible and well-organised person?</li><li>Do you like the prospect of making life easier for people?</li><li>And, does working in an office environment appeals to you?</li></ul><p>If you answered yes to all of these questions, then the exciting administrative assistant or secretary position is perfect for you.</p><p><strong>Administrative assistants are the backbone of every team, office, or organisation. In this position, you will be responsible for any duties - managing programmes &amp; projects, keeping people on schedule, ensuring no detail goes overlooked, and so on. You'll also require strong communication skills and a technical understanding of programs like Microsoft Excel and Word. But how to get yourself all this Admin, Secretarial &amp; PA training at once? Well, with this Admin, Secretarial &amp; PA course, you can learn all of these essential skills to thrive in the administration field!</strong></p><p><strong>Our Admin, Secretarial &amp; PA Diploma course is endorsed by the Quality Licence Scheme, for its high-quality and non-regulated provision and training programs. The Admin, Secretarial &amp; PA course is accredited by CPD, with 150 CPD points available to you as proof of your achievement.</strong></p><p>Join this Diploma training and gear up with professional administrative skill sets.</p><p><strong>What you'll get out of this Admin, Secretarial &amp; PA Diploma training: </strong></p><ul><li>Admin, Secretarial &amp; PA training gives an idea about the responsibilities of being a personal assistant.</li><li>Gain a better understanding of administration and admin support.</li><li>Understand why an office needs administrative procedures.</li><li>Get to know the essence of administrative management with this Admin, Secretarial &amp; PA training.</li><li>Scale up your administration skills like organisational skills, business writing, etc with this Admin, Secretarial &amp; PA training.</li><li>Traverse several aspects of telephone etiquette.</li><li>Comprehend the role of body language with effective communication.</li><li>Strengthen your skill in meeting and time management.</li><li>Develop a firm footing in the basics of Microsoft excel.</li><li>Familiarise yourself with the rudiments of PowerPoint.</li></ul><p><strong>**** FREE GIFT ****</strong></p><p>This Admin, Secretarial &amp; PA course is packed with 2 more additional gift courses -</p><ol><li>Recruitment and Virtual Interview</li><li>Decision-Making in High-Stress Situations</li></ol><p><strong>Course Curriculum-</strong></p><ul><li>Module 01: Personal Assistant</li><li>Module 02: Admin Support</li><li>Module 03: Administrative Management</li><li>Module 04: Organisational Skills</li><li>Module 05: Telephone Etiquette</li><li>Module 06: Business Writing</li><li>Module 07: Time Management</li><li>Module 08: Body Language and Effective Communication</li><li>Module 09: Meeting Management</li><li>Module 10: Excel Basics</li><li>Module 11: PowerPoint Basic</li></ul><p><strong>Assessment Process</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module of our Diploma, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After completing the course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -</p><ul><li><strong>Within the UK: £109</strong></li><li><strong>International: £109 + £10 (postal charge) = £119</strong></li></ul><p><strong>CPD Accredited Certificate from One Education</strong></p><p>After completing this course, you will qualify for the CPD-accredited certificate from One Education, as proof of your continued professional development. The certificate is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li><strong>PDF Certificate: £9</strong></li><li><strong>Hardcopy Certificate (within the UK): £15</strong></li><li><strong>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is specifically crafted for those individuals aspiring to senior secretarial or administrative positions in an organisation, or newcomers looking to secure their first professional role in an office environment.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Completing this course will massively boost your knowledge of administrative duties and enable you to pursue a wide range of exciting careers, such as -</p><ul><li>Data Entry Officer</li><li>Office Manager</li><li>Personal Assistant</li><li>Receptionist</li><li>Secretary</li><li>Administrative Assistant</li><li>Executive Assistant (EA)</li><li>Customer Service Administrator</li></ul><p>These career opportunities in the United Kingdom usually pay <strong>£15,000 to £25,000 </strong>a year.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div> <p><strong>CPD Accredited PDF Certificate.</strong><br />A PDF Certificate: £9</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p><strong>CPD Accredited Hard Copy Certificate. </strong><br />A Hardcopy Certificate (within the UK): £15<br />A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</p> </div>
        <h4>Endorsed Certificate of Achievement from the Quality Licence Scheme</h4>
        <p>
            Hard copy certificate -
            £109
        </p>
            <div> <p>Admin, Secretarial and PA Diploma (within the UK: £109, International: £119)</p> </div>

                        </div>

Admin, Secretarial & PA Course

<p>Imagine a world where every customer interaction is like a beautifully orchestrated symphony, where every note, every movement, and every interaction is perfectly timed and harmonious. Welcome to "The Customer Service Symphony," a training bundle that will transform your team into customer service virtuosos. In this creative and purposeful journey, we will unveil the secrets of delivering exceptional customer service that not only satisfies but astonishes your customers.</p><p><strong>This power packed Customer Service Training Bundle comprises our 8 best selling customer service courses:</strong></p><ul><li>Course 1: Phone-Based Customer Service</li><li>Course 2: Sales: Psychology of Customers</li><li>Course 3: Customer Analytics Training</li><li>Course 4: Innovative Customer Service Techniques</li><li>Course 5: Diploma in Customer Relationship Management (CRM)</li><li>Course 6: Certificate in Know Your Customer &amp; Customer Due Diligence</li><li>Course 7: GDPR Certificate</li><li>Course 8: Customer Service - Representative</li></ul><p><strong>What's more?</strong></p><ul><li><strong>Quality License Scheme (QLS) </strong>endorsed<strong> Certificate of Completion,</strong> recorgnised globally</li><li><strong>CPD QS</strong> accredited <strong>Certificate of Completion,</strong> recorgnised globally</li><li>Dedicated Expert Support</li><li>300 CPD points</li><li>FREE Assessment</li><li>Lowest Price Guarantee Worldwide</li></ul><p>The <strong>Customer Service Symphony</strong> isn't just a bundle; it's a transformative experience that will empower your team to create unforgettable customer interactions. We believe that customer service should be more than a transaction; it should be a work of art. Join us in this creative journey, and together, we'll compose a harmonious future where every customer leaves singing your praises. Get ready to elevate your service to new heights and make your brand a legend in the world of customer satisfaction.</p><p>Are you ready to take the stage?</p><p>Enrol NOW!!!</p><p><strong>Customer Service</strong></p><p><strong>Curricuum Breakdown</strong></p><p><strong>*** Phone-Based Customer Service ***</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: What's Different about Good Customer Service?</li><li>Module 3: Customer Relationship Management</li><li>Module 4: Customer Service Communication Strategies</li><li>Module 5: Aspects of Phone Etiquette</li><li>Module 6: Building Rapport Over the Phone</li><li>Module 7: Inbound and Outbound Calls</li><li>Module 8: Active Listening and Managing Tough Callers</li><li>Module 9: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong>*** Sales: Psychology of Customers *** </strong></p><ul><li>Introduction</li><li>Section 2: Introduction to ASK</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Conclusion</li></ul><p><strong>*** Customer Analytics Training *** </strong></p><ul><li>Section 01: Basics Of Customer Analytics And Customer Life Cycle</li><li>Section 02: Customer Onboarding</li><li>Section 03: Customer Activation</li><li>Section 04: Cross Selling</li><li>Section 05: Campaign Life Cycle</li><li>Section 06: Conclusion</li></ul><p><strong>*** Innovative Customer Service Techniques *** </strong></p><ul><li>Section 01: Introduction</li><li>Section 02: History of Evolution</li><li>Section 03: Customer Service</li><li>Section 04: Customer Follow Up</li><li>Section 05: Exceeding customer service</li><li>Section 06: How to help?</li><li>Section 07: Innovative customer service</li></ul><p><strong>*** Diploma in Customer Relationship Management (CRM) *** </strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>*** Certificate in Know Your Customer &amp; Customer Due Diligence *** </strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong>*** GDPR Certificate *** </strong></p><ul><li>GDPR Basics</li><li>GDPR Explained</li><li>Lawful Basis for Preparation</li><li>Rights and Breaches</li><li>Responsibilities and Obligations</li></ul><p><strong>*** Customer Service - Representative *** </strong></p><ul><li>WHY Customer Service Is CRITICAL To Your Business!</li><li>Good Isn't Good Enough!</li><li>We Are ALL in the 'Helping Field'</li><li>Providing 'Concierge' Level Of Service</li><li>The 5 Tenets Of TQM</li><li>How To Boost Customer Satisfaction</li><li>How To Avoid The 10 Deadly Sins Of Customer Service!</li><li>More Money $$$ - Through Customer Retention</li><li>How Much Is A Customer Worth? $$$</li><li>Do You Understand Your Customer?</li><li>Dealing With Difficult Customers</li><li>'LEAP' Into Customer Service!</li><li>Exceptional Phone Service</li><li>WHY Customers Buy From YOU! $$$</li><li>BONUS LECTURE!!! FINAL TIPS!!!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Service</strong></p><p>Particularly this <strong>Customer Service </strong>course is effective for-</p><ul><li>Compliance Analysts</li><li>Compliance Managers</li><li>Analysts / Know Your Client Analysts</li><li>AML/TF(Anti Money Laundering and Terrorist Financing) Analysts</li><li>AML/TF Managers</li><li>Onboarding Analysts</li><li>Anyone in the financial compliance sector (private companies, regulated or non-regulated companies, banking, real estate, lawyers, or public sector employees).</li></ul><p><strong>NB</strong>: This is not a regulated course. To get qualified, you need to enrol:</p><ul><li>Level 2 Certificate in Principles of Customer Service</li><li>Level 3 Certificate in Principles of Customer Service</li><li>Level 3 Diploma in Customer Service (RQF)</li><li>Certificate in Know Your Customer &amp; Customer Due Diligence</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Service</strong></p><p>There are no specific prerequisites to enrol in this course. Anyone and everyone can take this Customer Service course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Customer Service</strong></p><p>After completing this <strong>Customer Service </strong>course, you will have the knowledge and skills to explore trendy and in-demand jobs, such as;</p><ul><li>KYC Analyst</li><li>Fraud Monitoring Associate</li><li>Investigations Specialist</li><li>AML Prevention Representative</li></ul><p>These professionals typically make between<strong> £35k to £75k </strong>annually in the United Kingdom.</p>
                        </div>

Customer Service Symphony Course

<p><strong>Early Years Online </strong></p><p>This <strong>Early Years Course </strong>qualification is ideal for current early years practitioners who want to expand their knowledge of the <em>Early Years </em>in order to provide quality care for children and young people. By studying this Early Years course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the <em>EYFS</em>.</p><p>Our bundle <strong>Early Years Course </strong>is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. The Early Years Course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in <strong>Early Years Course </strong>today and start learning instantly!</p><p><strong>Bundle Early Years </strong><strong>Courses</strong></p><ul><li>Course 01: Level 4 Early Years Course</li><li>Course 02: Level 4 Diploma in Child Psychology Course</li><li>Course 03: Diploma in Special Education Needs (SEN)</li><li>Course 04: Introduction to Psychology</li><li>Course 05: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children</li></ul><p><strong>[ Note: Free PDF certificate will provide as soon as completing the Early Years Course]</strong></p> <p><strong>Detailed course curriculum of Early Years Course</strong></p><ul><li>Module 01: Supporting the Emotional and Physical Well-being of Children</li><li>Module 02: Equality, Diversity and Professional Partnerships</li><li>Module 03: Health and Safety Legislation</li><li>Module 04: Observations, Assessments and Planning</li><li>Module 05: Safeguarding Children</li><li>Module 06: The Early Years Foundation Stage</li><li>Module 07: Managing in a Nursery Environment</li><li>Module 08: Engaging in Professional Development</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Early Years Course</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this <strong>Early Years Course</strong>, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Early Years</strong></p><p>This <strong>Early Years Course</strong> is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the Early Years course develops an understanding of childcare and how to work with young people.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Early Years</strong></p><p>There are <strong>no specific</strong> requirements for this <strong>Early Years Course</strong> because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Early Years</strong></p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Certificate in Further Education & Training (Cert Ed)

Early Years Foundation Stage (EYFS)

Further Education Teacher

Early Years Professional Status (EYPS)

Early Years

Early Childhood Education

Level 4 Early Years Course

<p>Every child should be able to enjoy participating in sports and physical exercise in a setting that is safe, encouraging, and makes them feel heard, understood, and respected.</p><p>This <strong>Level 5 QLS Endorsed Child Protection &amp; Safeguarding</strong> training will assist you in identifying and responding to worries that a child may be suffering from or is in danger of suffering from harm, neglect, or abuse.</p><p>The people who work with vulnerable children in education, daycare, or social care settings should take this course on child protection and safety. You'll discover how to see the warning signs of abuse or neglect, how to voice your concerns, and what to do if a victim of abuse divulges sensitive information.</p><p><strong>Learning Outcomes</strong></p><ul><li>Learn about the laws and guidelines</li><li>Become familiar with social and emotional development</li><li>Understand the personalities and intellectual growth of children</li><li>Learn about child abuse and sexual abuse</li><li>The effects of domestic abuse and violence on children</li><li>Become familiar with risks and risk assessment</li><li>Learn more about Addressing Disclosure and Reporting</li><li>Learn what to do after a referral</li><li>Learn more about protecting trafficked children</li><li>Learn about early attachment and infant mental health</li><li>Learn about identifying needs and offering prompt assistance</li></ul><p><strong>Our course is endorsed by the Quality Licence Scheme, ensuring your newly acquired skills will enhance your professional development.</strong></p><p><strong>Why People Enrol This Course From One Education:</strong></p><ul><li>Eligibility for an endorsed certificate upon successful completion</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p><strong>FREE 2 GIFT courses are included in this Course:</strong></p><ul><li>Parental Mental Health &amp; Child Protection</li><li>Anxiety in Children and Young People during COVID-19</li></ul><p><br /><br /></p><p>This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then this is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience and enrol in our Child Protection &amp; Safeguarding course today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p><strong>Module 01</strong></p><ul><li>Laws and Guidance</li></ul><p><strong>Module 02</strong></p><ul><li>Social and Emotional Development</li></ul><p><strong>Module 03</strong></p><ul><li>Personality and Intellectual Development of Children</li></ul><p><strong>Module 04</strong></p><ul><li>Child Abuse</li></ul><p><strong>Module 05</strong></p><ul><li>Sexual Abuse</li></ul><p><strong>Module 06</strong></p><ul><li>The Impact of Domestic Violence and Abuse on Children</li></ul><p><strong>Module 07</strong></p><ul><li>Risks and Risk Assessment</li></ul><p><strong>Module 08</strong></p><ul><li>Responding to Disclosure and Reporting</li></ul><p><strong>Module 09</strong></p><ul><li>Things to Do after Referral</li></ul><p><strong>Module 10</strong></p><ul><li>Safeguarding Trafficked Children</li></ul><p><strong>Module 11</strong></p><ul><li>Infant Mental Health and Early Attachment</li></ul><p><strong>Module 12</strong></p><ul><li>Assessing Need and Providing Early Help</li></ul><p><strong>How Is the Course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. For each test, the pass mark will be set to 60%.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -</p><ul><li><strong>Within the UK: £109</strong></li><li><strong>Child Protection &amp; Safeguarding - International: £109 + £10 (postal charge) = £119</strong></li></ul><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing this course, you will qualify for the CPD accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li><strong>PDF Certificate: £9</strong></li><li><strong>Hardcopy Certificate (within the UK): £15</strong></li><li><strong>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Teachers</li><li>Childminders</li><li>Pediatric Nurses</li><li>Social Workers</li><li>Child Care Worker</li><li>Anyone in a profession where children are under their supervision</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific prerequisites to enrol in this course. <strong>Anyone and everyone</strong> can take this course.</p><p>The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!</p><p>All you need is a passion for learning, literacy, and being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After successfully completing this course, you can develop your confidence and pursue possibilities such as-</p><ul><li>Community Safeguarding Support Worker</li><li>Direct Support Worker</li><li>Family Support Worker</li><li>Health Care Assistant</li><li>Safeguarding for Taxi Drivers</li></ul>
                        </div>

Child Protection & Safeguading Course

<p>The Manager : Management is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Manager : Management and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Manager : Management course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Manager : Management course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>FREE Gifts:</strong></p><ul><li>Management - Compliance and Risk Management Course</li><li>Management - Financial Modelling for Decision Making and Business plan</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Administrative Management, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -</p><ul><li><strong>Within the UK: £129</strong></li><li><strong>International: £129 + £10 (postal charge) = £139</strong></li></ul><p>After successfully completing this Manager : Management course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Manager : Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Manager : Management course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Manager : Management Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

Manager : Management Level 7 Course

<p>This <strong>Early Years </strong>course qualification is ideal for current early years practitioners who want to expand their knowledge of the <em>Early Years </em>in order to provide quality care for children and young people. By studying this course, you will have proven that you possess in-depth knowledge of managing and leading a team of early years practitioners to provide care that meets the highest standards outlined in the <em>EYFS</em>.</p><p>Our <strong>Early Years </strong>course is suitable for existing Early Years Practitioners who want to advance their childcare knowledge. The course goes into greater detail to provide management and senior-level staff members with a solid understanding of key aspects within a childcare environment such as safeguarding, managing a team, professional partnerships, and how to work to the highest standards within the early years.</p><p>The <strong>Early Years</strong> course includes specialized modules that break down each topic and ensure that our students receive an exceptional and comprehensive education. So, enrol in this <strong>Early Years Level 4</strong> course today and start learning instantly!</p><p><strong><strong>Learning Outcomes</strong></strong></p><p>By the end of <strong>Early Years </strong>course, the learner will be able to:</p><ul><li>Understand the emotional and physical well-being of children.</li><li>Understand equality, diversity and professional partnerships.</li><li>Understand health and safety legislation.</li><li>Describe observations, assessments and planning.</li><li>Explain safeguarding children.</li><li>Understand the Early Years Foundation Stage.</li><li>Manage in a nursery environment.</li><li>Engage in professional development.</li></ul><p><strong>Why Choose Early Years Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials of Early Years.</li><li>This Course developed by industry experts.</li><li>This Course MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Main Course: Level 4 Early Years Course</strong></p><p><strong>Free Course: Primary Teaching Diploma</strong></p><p><strong>***Others Included</strong></p><ul><li><strong>Free</strong> 2 PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing Early Years </strong><strong>course]</strong><strong><br /></strong></p> <p><em><strong>Detailed course curriculum of Level 4 Early Years Course</strong></em></p><ul><li>Module 01: Supporting the Emotional and Physical Well-being of Children</li><li>Module 02: Equality, Diversity and Professional Partnerships</li><li>Module 03: Health and Safety Legislation</li><li>Module 04: Observations, Assessments and Planning</li><li>Module 05: Safeguarding Children</li><li>Module 06: The Early Years Foundation Stage</li><li>Module 07: Managing in a Nursery Environment</li><li>Module 08: Engaging in Professional Development</li></ul><p><strong>&gt;&gt;---------------&lt;&lt;</strong></p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Early Years</strong> Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this <strong>Early Years</strong> course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Early Years</strong> course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the course develops an understanding of childcare and how to work with young people.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for this <strong>Early Years</strong> course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The <strong>Early Years</strong> Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Early Years Level 4 Course

<p>Functional Skills English: Level 1,2 course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Functional Skills English: Level 1,2.</p><p>Our course starts with the basics of Functional Skills English: Level 1,2 and gradually progresses towards advanced topics. Therefore, each lesson of this Functional Skills English: Level 1,2 is intuitive and easy to understand.</p><p>So, stand out in the job market by completing the Functional Skills English: Level 1,2 course. Get an accredited certificate and add it to your resume to impress your employers.</p><p><strong>Along with the Functional Skills English: Level 1,2 course, you also get:</strong></p><ul><li>Lifetime Access</li><li>Unlimited Retake Exam &amp; Tutor Support</li><li>Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.)</li><li>100% Learning Satisfaction Guarantee</li></ul><p><strong>Get </strong><strong>3 </strong><strong>CPD Accredited Courses for only </strong><strong>£29</strong><strong>! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!!</strong></p><ul><li><strong> Course 01: </strong>Functional Skills English<strong><br /></strong></li><li><strong> Course 02: </strong>Functional Skills English Level 1</li><li><strong> Course 03:</strong> Functional Skills English Level 2</li></ul><p>Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts.</p><p>So, enrol and excel in your career with Compliance Central.</p><p><strong>Curriculum Breakdown of the Functional Skills English Bundle</strong></p><p><strong> Functional Skills English </strong></p><ul><li>Basics of Grammar</li><li>The Basics of Sentence</li><li>Structure of Sentence</li><li>Punctuation &amp; Capitalisation</li><li>Spelling</li></ul><p><strong> Functional Skills English Level 1 </strong></p><ul><li>Introduction to the Course</li><li>Basics of Grammar</li><li>The Basics of Sentence</li><li>Structure of Sentence</li><li>Questions</li><li>Punctuation and Capitalisation</li><li>Spelling</li><li>Common Mistakes and Ways to Improve</li></ul><p><strong> Functional Skills English Level 2 </strong></p><ul><li>Linguistics</li><li>Teaching Grammar and Vocabulary</li><li>The Basics of Sentence</li><li>Structure of Sentence</li><li>Questions</li><li>Punctuation and Capitalisation</li><li>Spelling</li><li>English Pronunciation</li><li>Teaching Receptive Skills: Reading</li><li>Teaching Productive Skills: Writing</li><li>Teaching Receptive Skills: Listening</li><li>Teaching Productive Skills: Speaking</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Functional Skills English: Level 1,2 course.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Functional Skills English: Level 1,2 course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this course, you can explore trendy and in-demand jobs related to Functional Skills English: Level 1,2.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>3 CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>Free 3 CPD Accredited PDF Certificates.</strong></p></div>
        <h4>Each CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

Compliance Central

Functional Skills English: Level 1,2

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ABOUT THE WORKSHOP</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(65, 65, 65);">Zero to Picasso in 120 minutes!</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">Gain creative-confidence, with a paintbrush in one hand and a cheeky sip in the other.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">Paint your own wall worthy art, with step-by-step instructions from our creative coaches NorteyPitcher.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">Unwind with music, laugh at dad jokes and learn and win with an arty-fact trivia quiz.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(255, 85, 157); box-sizing: border-box;" fr-original-style="color: rgb(255, 85, 157);">Are you ready to take on the ART SIPPERS Challenge?</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WHAT YOU NEED</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">Grab your ART SIPPERS gift box jam packed with all you the art tools you need for the online workshop. Or simply bring your own art tools!</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">WHAT TO EXPECT</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);"> 2 hour online experience via ZOOM</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">Every time you hear the sipping bell, have a drink! 🛎️</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">Learn new art skills and acrylic painting techniques</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">Meet the SIPPERS FAM. #GoodVibeTribe</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">Themed arty-fact trivia quiz with prize giveaway!&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">Wall-worthy art to hang up or gift to a loved one</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">No prior art experience required</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);">All you need to do is tune in &amp; get creative! #SipSipBeret</span></li></ul>

ART SIPPERS

Self-Esteem

Drawing

Art Teacher

Painting

Arts

Art Therapy

Art History

Arts & Crafts

Creative Experiences

Alcohol

Fine Art

Painting Skills & Techniques

Figure Drawing

Confidence

Self Esteem & Confidence

Acrylic Painting

Contemporary Art

Landscape Art

ART SIPPERS is an online art experience that’ll see you with a paintbrush in one hand and a cheeky sip in the other! In the two-hour workshop and in the comfort of your own home, you will be taught step-by-step instructions from creative-confidence coaches NorteyPitcher! With music, a quiz, dad jokes and a competition prize to be won, this promises to be great fun for all. By the end of the experience, you'll have learned a new skill, gained confidence and produced some wall-worthy art.

Paint & Sip - Live Online Workshop - Art Class - Friday September 27th

Online Workshop

Includes: x1 Online Live Workshop Ticket (FREE voucher code worth £9.99 inside the box), x1 Premium Paintbrush Set (10 brushes including - Liner, Flat, Filbert, Round, Fan and Angle Brush + Carry Case),  x1 22ml Acrylic Paint Set (8 piece colour set),  x1 Stretched Canvas 9”x12”,  x1 Canvas Board 9”x12”,  x1 Wooden Handle Palette Knife,  x1 Paint Palette,  x1 Pencil,  x1 Colour Wheel,  x1 Paper Towel,   x1 Cheeky Alcoholic Sip (non-alcoholic sip option available),  x1 Tasty Chocolate Treat 

Online Workshop + Starter Art Kit

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Nottingham

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Aims:&nbsp;</strong>To develop the exercise professional&rsquo;s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Outcome:</strong>&nbsp;You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ol start="1" type="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learners will cover:</span><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Key mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The relationships between mental health, society and lifestyle</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Legislation and government policy relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The role of national organisations relating to mental health</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to motivate and support individuals with mental health conditions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to evaluate the effectiveness of a range of mental health interventions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions</li></ul></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">We recommend you hold an Exercise Referral Qualification</span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Theory paper</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Research worksheet</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Analysis task</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Knowledge questions</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Programme design</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Programme delivery</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Professional discussion (programme delivery)</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Evaluation of programme delivery</p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.
Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.
Qualification Structure:
Learners will cover:
Key mental health conditions
The relationships between mental health, society and lifestyle
Legislation and government policy relating to mental health
The role of national organisations relating to mental health
Roles and boundaries of the people involved in programming physical activity for individuals with mental health conditions
How to motivate and support individuals with mental health conditions
How to evaluate the usefulness of a range of resources of information on mental health and its relationship to physical activity
How to evaluate the effectiveness of a range of mental health interventions
How to program physical activity for individuals with mental health conditions How to deliver physical activity programmes to individuals with mental health conditions
Entry Requirements:We recommend you hold an Exercise Referral QualificationAssessments:
Theory paper
Research worksheet
Analysis task
Knowledge questions
Programme design
Programme delivery
Professional discussion (programme delivery)
Evaluation of programme delivery

Platinum Training Institute

Physical Activity

Health

Mental Health

Aims: To develop the exercise professional’s understanding of mental health conditions and the benefits of activity and positive lifestyle behaviours.

Outcome: You will be able to plan, deliver, and evaluate activity sessions in the community and/or clinical settings with clients with a range of mental health conditions.

YMCA Level 4 Certificate in Delivering Physical Activity for Individuals with Mental Health Conditions

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for counsellors who are looking to gain some knowledge and understanding to work with groups. If you have found yourself either running groups or being asked to run groups you will know how daunting this is. So this 3 day training aims to give you greater understanding of how groups work from a psychodynamic/psychoanalytic perspective. This will be underpinned with practice both through the use of case studies and on the final day within the group itself.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Lorna Marchant who is running this course has been running groups for more than 25 years, she has studied group theory and written about groups during this time and believes that now, as more counsellors are being required to run groups this will be a timely addition to your CPD portfolio.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The fee of &pound;120 is for 3 sessions, 7th, 14th and 28th September 2024</p>

Independent Counselling Training

Counselling

Continuous Professional Development (CPD)

Working with Groups for Counsellors. 3 Day CPD.

Working with Groups (for Counsellors)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how smart property investors create Passive Income and Long-term Wealth through property.&nbsp; The key is the right Property Investment strategy, discover how to:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Create &pound;1,000s in recurring property income year after year</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Supercharge property profits, value and rent</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Secure financial freedom through property</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Recycle your investment capital</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Build a portfolio with limited cash investment</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Create property income without even needing a deposit</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We&#39;ve been investing in property for over 30 years between us, and training people for over 10 years. &nbsp;Learn the tools, techniques and strategies that we use in today&#39;s market to convert Property into Pounds and make regular, recurring profits while building real long-term wealth. &nbsp;From using your hard-earned savings to buy the right property that builds the foundations of your portfolio and financial future to showing you innovative ways to start Investing in Property, even if you don&#39;t have loads of capital now. &nbsp;In this taster session, we&#39;ll focus on the key steps you need to follow to turn Property into Pounds.</p>

Property investment is a proven income and wealth generation tool. Ask anyone who's financially successful and they will own investment property.
But…I bet if you asked 5 people, you'd find at least one with a property horror story where it went completely wrong!
Learn the difference between making a smart property investment decision that turns Property into Pounds rather than getting lured into the wrong type of property deal that loses value, makes a loss and drags you down!
Discover our foolproof system based on over 30 years of combined experience to turn Property Into Pounds
Identify more valuable opportunities
Increase your property income
Reduce your risk
Make the most of your capital
Start with limited funds and build steadily
Do the right deal and 10X your profits
Learn to build a secure, sustainable property business, with tried and tested tools and techniques.
Join our free taster session to discover how you can turn Property into Pounds!





Property SQ2

Wealth Management

Property Investment

Real Estate Investing

Passive Income

Investment

Taster session. Passive income from Property. Professional Investor secrets to build a Property Portfolio, even if you're starting with little capital

Discover Property to Pounds

Webinar Seat

Fun videos to help children learn colours, develop colour recognition and spelling skills.

Music Audio Stories presents Can You See It? Learn Colours

Introducing our video series, Can You See It? Learn Colours. These videos encourage children to use their visual abilities, learn how colours are spelled, and how they look, and enjoy finding them in fun pictures. With Music Audio Story characters, sound effects, narration, music, words, fun illustrations, and animations, this series will keep children engaged throughout.

Children will:
See examples of each colour
Hear how each colour is pronounced
Learn how to spell each colour
Have fun finding the colours in pictures
Improve concentration and visual skills
Love the fun illustrations and animations
Enjoy sound effects from Music Audio Stories
Listen to rare music extracts from Music Audio Stories

-> Videos are released on Saturdays at 11 am on YouTube.

Subscribe to our channel at: https://www.youtube.com/user/MusicAudioStories and hit the bell to make sure you don't miss a new video.

Video Series Playlist: https://shorturl.at/utc30

Find out why it's important to develop colour recognition here: https://musicaudiostories.com/blog/can-you-see-it

Enjoy!

♥ 

Music Audio Stories - Making learning easy and fun!

musicaudiostories.com

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Subscribe to get a free music audiobook at: http://www.musicaudiostories.com/#subscribe

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Twitter: https://twitter.com/musicaudiostory
Instagram: https://www.instagram.com/musicaudiostories/
Facebook: https://www.facebook.com/musicaudiostories/
Storytime with Anna Christina Instagram: https://www.instagram.com/storytimewithannachristina/

Music Audio Stories

A Level English Literature

Preschool

Video

Homeschool

For Kids

Kids

Spelling

Can You See It? Video Series One - Preschool Learning 

Brighton

Droitwich Spa

Leeds

Newport

Peterborough

Milton Keynes 

Hull

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Everything is energy. This is a simple scientific fact. When our energy is flowing and we are in harmony with ourselves, our world reflects this same harmony. Yet so few of us work in harmony with our energies. We question why we suffer the same problems over and over again. We wonder why we work on ourselves yet still don't seem to see the progress we would like. 
The answer could well lie within your energy.
There are seven main energy centres, or chakras, within our personal energy field that govern different areas of your life. In cleansing and healing each chakra, you open yourself up to cleansing and healing the associated aspect of your life. You clear physical and emotional blocks to free your energies to flow and bring in success, joy, and love. 
As you progress through this 9-week energy healing journey, you will learn about each chakra. You will discover where each one is located in your energetic body as well as what each is associated with so you can connect with that chakra more effectively. You'll discover how your chakras are affecting your health, your relationships, your career, and all other areas of your life. 
Each workshop will start by reflecting on your experience so far and thinking about what you would like to achieve over the next seven days.
We will cover various exercises and activities in the session for you to do throughout the week to continue to work with your energies. You can choose what  you would like to do moving forward to support each chakra. In addition, there are daily journal prompts for you to do first thing in the morning and last thing at night. This is your opportunity to note down your experiences and insights and explore the energy of each chakra in more depth. 
You can do the same activities all week or you can switch things up and do something different every day. This is YOUR journey, so choose what feels right to you. 
If you’re still unsure which ones to do, Thea is available via email for guidance throughout the week. 
In the first week, we will assess your current state of being to establish the baseline you’re working from. This is where you see where you are in this moment so you can compare your progress at the end of the course.  This week is also a useful introduction to establishing the routine you’re going to follow throughout the course. It will help you develop the habit of journaling morning and night and deciding when is good for you to do your chosen activities. You may like to do these first thing in the morning before or after journaling; at some point during the day when you have some time to yourself; or in the evening before you reflect on your day in the journal. 
The second week of the course is when we progress to working with the chakras, starting with the root chakra. We will spend a week connecting with the root chakra and working to free up any blocked or stagnant energy so it’s clear and the energy flowing before you move on to the sacral. After a week with the sacral chakra, we’ll then move up to the solar plexus and so on and so on. 
In the ninth and final week of the course you’ll reflect on your progress and look at the changes you’ve experienced over the past few weeks. You’ll check in with each chakra and notice how it feels now compared to when you started. You’ll be given exercises you can do moving forward to keep you connected to your personal flow of energy so you can identify and clear any blocks before they can cause any problems. 
When you’ve finished, you may feel there’s more work you need to do. Replays will be available to all attendees, so you can go back and focus on the chakra(s) you think need extra support or simply go back to the beginning and start the process all over again!
Everyone who signs up for the course will receive a free copy of the accompanying workbook so they have a personal record of their experience of the course. 

Neptune's Daughter Ltd

Online Course Creation

Holistic Therapy

Spiritual Healing

Energy Healing

Online Education

Join author Thea Faye in this nine week energy healing course. Clear your chakras, raise your vibration and enjoy holistic harmony and wellbeing! Each attendee will receive a FREE accompanying workbook. 

My Nine Week Energy Healing Journey - An online series of workshops

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