Name: Customer Service Level 3 Regulated with Communication Training Course
Price: 699 GBP
Availability: InStock

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.</p>Overview<p>The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan &amp; Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk &amp; Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices</p><p>This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. <b>This class includes an exam voucher. </b></p>Prerequisites<p></p><ul><li>ITILÂ© 4 Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE</h3> <ul> <li>Knowing key terms</li> <li>Differentiating between principle concepts</li> <li>Defining the relationship of Values, Outcomes, Costs and Risks</li> </ul> <h3>2 - SCOPING WHAT IS TO BE DIRECTED</h3> <ul> <li>Cascading goals and requirements</li> <li>Deciphering effective policies, controls and guidelines</li> <li>Placing decision-making authority at the correct level</li> </ul> <h3>3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM</h3> <ul> <li>The role of risk management</li> <li>How governance impacts DPI</li> <li>Ensuring that controls are sufficient but not excessive</li> </ul> <h3>4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT</h3> <ul> <li>Leverage the ITIL CI model</li> <li>Identify assessment objectives and outputs</li> <li>Select the appropriate assessment method</li> <li>Prioritize desired outcomes</li> <li>Build, justify and advocate your business case</li> <li>Conduct improvement reviews and lessons learned sessions</li> <li>Embed CI at all levels of the service value stream</li> </ul> <h3>5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT</h3> <ul> <li>The nature and benefits of OCM</li> <li>Manage, communicate effectively, and influence stakeholders</li> <li>Establish valuable interfaces across the value chain</li> </ul> <h3>6 - EFFECTIVE MEASURING AND REPORTING</h3> <ul> <li>Defining indicators and metrics to support objectives</li> </ul> <h3>7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS</h3> <ul> <li>Recognizing the differences between value streams and practices</li> <li>Choosing the right methods and techniques to direct, plan and improve value streams</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

ITIL

ICP-ACC (ICAgile Certified Agile Coaching)

IT Certifications

Certificate in Information Security Management Principles (CISMP)

Certified in Production & Inventory Management (CPIM)

Institute of Leadership & Management (ILM)

ITILÂ© 4 Strategist - Direct Plan and Improve (DPI)

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to embark on an enlightening journey of wisdom with the Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication) bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication)</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delve into eight immersive CPD Accredited courses, each a </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">simple</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> course: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 1: </strong>Leadership Skills Training<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 2: </strong>Equality, Diversity and Discrimination<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 3: </strong>Safer Recruitment Training<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 4: </strong>Project Management Training<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 5: </strong>Performance Management <br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 6: </strong>Compliance Management<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 7: </strong>Emotional Intelligence and Human Behaviour<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 8: </strong>Effective Communication Skills<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication) bundle illuminate your path to wisdom.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication)</strong> bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the framework of the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication)</strong> package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication) bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So, don&#39;t wait further and join the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication)</strong> community today and let your voyage of discovery begin!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication)</strong> Bundle, you will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Attain a holistic understanding in the designated areas of study with the Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication) bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Establish robust bases across each course nestled within the Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication) bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Decipher intricate concepts through the articulate content of the Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication) bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Amplify your prowess in interpreting, scrutinising, and implementing theories.</li><li fr-original-style="" style="box-sizing: border-box;">Procure the capacity to engage with the course material on an intellectual and profound level.</li><li fr-original-style="" style="box-sizing: border-box;">Become proficient in the art of problem-solving across various disciplines.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Stepping into the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication)</strong> bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication)</strong> bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. 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Embark on the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication)</strong> journey and let knowledge guide you towards a brighter future.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        80 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Individuals keen on deepening their firm understanding in the respective fields.</li><li fr-original-style="" style="box-sizing: border-box;">Students pursuing higher education looking for comprehensive theory modules.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to refresh or enhance their knowledge.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with a thirst for knowledge and a passion for continuous learning.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Without any formal requirements, you can delightfully enrol in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication)</strong> Bundle.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Armed with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Staff Training (Leadership, Recruitment, Equality &amp; diversity &amp; Communication)</strong> bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it&#39;s academic research, consultancy, or programme management, this bundle lays a solid groundwork.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">CPD Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">8 Digital Certificates Are Included With This Bundle</p></div>
        <h4 fr-original-style="" style="box-sizing: border-box;">CPD Quality Standard Hardcopy Certificate (FREE UK Delivery)</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;9.99
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hardcopy Transcript: &pound;9.99</p></div>

                        </div>

NextGen Learning

Learning & Development

Professional Skills Course (PSC)

Leadership Development

Trainers Course

Corporate Learning & Development

Teaching & Training

Staff Training (Leadership, Recruitment, Equality & diversity & Communication) - 8 Courses Bundle

<div>
	<h3><strong>Description:</strong></h3>
<p><span>Writing is the primary mean of communication for most of the individuals, but many people face issues with it. The most important method of communication for people who are related to business fields is through messages. Most of the messages that are transferred are related to a kind of action that must be taken, or some important business decisions must be made. Nowadays, business uses different methods of communication like emails, memos, video conferences, letters, etc. In this course, you will learn about the different way of business writing as you will be focused on the spellings, grammar and punctuations. You will likewise learn about the standard business documents such as proposals, reports and business agendas. </span></p>
<p><span>You will also learn about the different words that you will work with as well as business-related terms, how to construct sentences as constructing sentences plays the main role in any writing, the format and the basic structure for writing agendas. The most critical writing of a business is report writing as it helps the supervisors to identify the organisations quality of work. In this lessons, you will learn how to write a report accurately and also cover different types of writing. You will also learn about the common writing error that the writers make and how can you correct them. Lastly, many other topics will be covered in details related to business writing in this course.</span></p>
<h3><strong>Who is the course for?</strong></h3>
<ul>
<li><span>Individuals who need help in writing emails, making presentations, and putting their thoughts into words. </span></li>
<li><span>Individuals who have jobs where writing is important.</span></li>
<li><span>Marketing professionals. </span></li>
<li><span>Entrepreneurs.</span></li>
<li><span>Sales professional.</span></li>
<li><span>People who are working in HR department. </span></li>
<li><span>Individuals who are new to the business world or have many years of business experience at any level and would like to enhance their business writing skills.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds.</span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>Diploma in Business Writing is a useful qualification to possess, and would be beneficial for the following professionals: </span></p>
<ul>
<li><span>Economist writers.</span></li>
<li><span>Economist journalist.</span></li>
<li><span>E-book writers.</span></li>
<li><span>Business writing specialist.</span></li>
<li><span>Freelancer corporate business writer. </span></li>
<li><span>Data analyst.</span></li>
<li><span>Marketing communication specialist.</span></li>
<li><span>Business content writer.</span></li>
<li><span>Business plan writers.</span></li>
<li><span>Business consultant.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Working with Words</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Constructing Sentences</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Creating Paragraphs</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Writing Meeting Agendas</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Writing E-mails</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Writing Business Letters</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Writing Proposals</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Writing Reports</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Other Types of Documents</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Proofreading and Finishing</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Refer A Friend</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Refer A Friend</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Diploma in Business Writing</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Diploma in Business Writing</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Business Communication Skills

Business Studies

Diploma for School Business Leaders (DSBM)

Business Communication

Business English

Business Writing

Diploma in Business Writing

<p>Communication skills are a fundamental aspect of success in the business world. However, many individuals encounter challenges in this area, such as difficulty in conveying their thoughts clearly, struggling to actively listen to others, or feeling anxious during public speaking. Effective communication is essential for building relationships, resolving conflicts, and making impactful presentations. </p><h3>Learning Objectives</h3><p>The following are some of the key outcomes in this course:
Understand how communication is a process involving a sender, a message, and a receiver
Learn why communication can fail if that process breaks down
Learn why great communication skills matter to your professional success
Understand five of the most common communication barriers</p><h3>Target Audience</h3><p>Young Professionals</p>

Chart Learning Solutions

Communication Skills: Fundamentals

<p>In today's fast-paced world, where communication and productivity are paramount, it's important to master the art of office skills, email writing, and document control. The ability to communicate effectively and efficiently can make or break a career, and these essential skills have been honed over centuries to become what they are today.</p> <p>From the handwritten letters of the Renaissance era to the modern-day email, the way we communicate has come a long way. That's why we're proud to offer three QLS-endorsed courses that will help you develop your office skills, email writing, and document control techniques to excel in today's competitive workplace.</p> <p>Our Email Writing Training course will teach you how to write professional, concise, and impactful emails that will make the right impression on your recipients.Our Document Control course will help you manage your company's documentation and information with ease. Our Office Skills course will help you develop a wide range of practical skills, including time management, customer service, and team building, to help you become an efficient and effective office administrator.</p> <p>Upon completion of any of these courses, you will receive a hardcopy certificate endorsed by QLS, confirming your new skills and knowledge. In addition, we offer 5 CPD QS accredited relevant courses and 5 CPD QS accredited career development courses to help you progress in your chosen field.</p> <p>Invest in yourself and your future by enrolling in our Email Writing, Office Skills, and Document Control courses today. Let us help you unlock your full potential and take your career to the next level.</p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01: </strong>Diploma in Email Writing Training at QLS Level 5</li><li><strong>Course 02: </strong>Certificate in Document Control at QLS Level 3</li><li><strong>Course 03: </strong>Advanced Diploma in Office Skills and Administration at QLS Level 7</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 04:</strong> Business Writing</li><li><strong>Course 05:</strong> Minute Taking Executive Training</li><li><strong>Course 06:</strong> Meeting Management Online - CPD Accredited</li><li><strong>Course 07:</strong> Microsoft Excel Complete Course 2019</li><li><strong>Course 08:</strong> Business Law</li></ul> <p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p> <ul> <li><strong>Course 09: </strong>Personal Development</li><li><strong>Course 10:</strong> Career Development Plan Fundamentals</li><li><strong>Course 11: </strong>Leadership and Management Course</li><li><strong>Course 12: </strong>Communication Building Masterclass</li><li><strong>Course 13: </strong>Positive Psychology Masterclass</li></ul> <p><strong>Learning Outcomes:</strong></p> <ol> <li>Develop effective email writing skills for professional communication</li><li>Understand the principles and strategies of document control</li><li>Learn effective management and organization skills for administrative tasks</li><li>Gain knowledge of electronic document management systems</li><li>Develop skills for minute-taking and meeting management</li><li>Learn the fundamentals of Microsoft Excel and PowerPoint</li><li>Gain knowledge of business law and regulations</li></ol> <p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The bundle includes three QLS courses that focus on enhancing communication and organizational skills, as well as document control strategies. The<strong> Email Writing Training</strong> course covers various aspects of writing professional emails, including effective writing styles and tone, email management, and exercise caution. This course aims to improve participants' email writing skills to ensure they can effectively communicate with their colleagues, clients, and customers.</p> <p>The<strong> Document Control</strong> course provides a comprehensive overview of document control strategies and instruments, including document management, quality assurance, and controlling the quality of documents. This course teaches participants how to develop effective document control systems and processes to ensure the accuracy, consistency, and completeness of documents.</p> <p>The <strong>Office Skills </strong>course is designed to enhance administrative skills, including personal assistance, admin support, organizational skills, telephone etiquette, business writing, time management, body language, effective communication, meeting management, and basic knowledge of Excel and PowerPoint. This course aims to provide a holistic approach to office skills that are essential for working professionals to perform their duties effectively and efficiently. Overall, this bundle offers valuable skills and knowledge to participants that can help them advance their careers and increase their productivity in the workplace.</p> <p><strong>Certificate</strong></p> <p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br /><strong>The Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive Three <strong>QLS Endorsed</strong> hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
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                                        30 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                             <ul> <li>Individuals who wish to develop their professional skills and acquire knowledge of essential tools</li><li>Who wants to learn the methods used in quality management, lean six sigma, and administrative tasks.</li><li>Beginners, as well as professionals seeking to enhance their skills.</li></ul> 
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                             <ol> <li>Quality Manager - £30,000 to £70,000 per year</li><li>Administrative Assistant - £15,000 to £25,000 per year</li><li>Business Analyst - £25,000 to £50,000 per year</li><li>Document Controller - £20,000 to £40,000 per year</li><li>Project Manager - £35,000 to £70,000 per year</li></ol> 
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                                    <h4>Certificate of completion</h4>
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            Hard copy certificate -
            Included
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Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Email Writing, Office Skills & Document Control

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			<h2>Description </h2>		</div>
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				<p>Register on the Body Language in Interpersonal Relationships today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</p><p>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</p><p>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion.</p><p>The Body Language in Interpersonal Relationships course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones.</p><p>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</p>					</div>
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			<h2>What You Get With This Course</h2>		</div>
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										<span>Receive a digital certificate upon successful completion of the course</span>
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										<span>Get taught by experienced, professional instructors</span>
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										<span>Study at a time and pace that suits your learning style</span>
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										<span>Get instant feedback on assessments</span>
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										<span>24/7 help and advice via email or live chat</span>
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										<span>Get full tutor support on weekdays (Monday to Friday)</span>
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			<h2>Certificate of Achievement </h2>		</div>
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				<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. </span></p>					</div>
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				<p><span>You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately.</span></p>					</div>
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			<h2>Who Is This Course For</h2>		</div>
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				<p>The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</p><p><span> </span></p>					</div>
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				<h3>Course Content</h3>

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<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Body Language Masterclass Communication</td>
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					<td><i></i></td>
					<td>Body Language Masterclass Communication Through Movement Preview</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td><i></i></td>
					<td>How You Communicate Nonverbally Through Your Body</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Reading and Understanding Non-Verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>The Importance of Non-Verbal Communication in Business</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td>Branding Yourself with Non-Verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td colspan="4">Module 02: Branding Yourself With Non-Verbal Communication</td>
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					<td><i></i></td>
					<td>Digital nonverbal communication</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td>Emoticons</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Paralanguage</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>GIFs</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>The Importance of Nonverbal Elements in Online Chat</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Module 03: Non-Verbal Communication Impacts Your Brand</td>
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					<td>Nonverbal Communication Impacts Your Brand</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Building a Personal Brand That Will Boost Your Career</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>7 Steps To Creating A Strong And Successful Small Business Brand</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td>Benefits that Strong and Positive Body Language</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>How Much is Your Body Language Costing You</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td colspan="4">Module 04: How To Communicate Nonverbally Through Your Body</td>
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					<td>The Eyes</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Facial Expressions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Gestures</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Arms &amp; Legs</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>Posture a Physical Space</td>
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					<td><span><i></i> 00:02:00</span></td>
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					<td colspan="4">Module 05: Improving Your Non-Verbal Communication Skills</td>
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					<td>Pay Close Attention to Physical Movement While Other Person Speaking</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Maintain Comfortable Eye contact</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Difference Between Open and Closed Body Stance</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>When to Stand and Why It's Polite - The Most Up-to-Date Manners</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>The Position of Seating in a Meeting</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Module 06: Reading And Understanding Non-Verbal Communication</td>
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					<td>The Importance of Eye Contact</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>The Importance of Good Posture</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>What a Firm Handshake Means</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Watch for Genuine Smiles</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Pay Attention When Someone Stands Close to You</td>
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					<td colspan="4">Module 07: Importance Of Non-Verbal Communication In Business</td>
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					<td>Making a Good First Impression</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>Professional Speakers Use Non-Verbal Communication</td>
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					<td><span><i></i> 00:03:00</span></td>
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					<td>Helps You Excel at Job Interviews</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Enables You to Handle Performance Reviews with Poise</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td>Allows You to Move Easily Through Everyday Life</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td colspan="4">Module 08: Review</td>
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					<td>Review</td>
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					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Assignment</td>
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					<td>Assignment - Body Language in Interpersonal Relationships</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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			<h2>Frequently Asked Questions</h2>
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                                    Are there any prerequisites for taking the course?
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                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
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                                    Can I access the course at any time, or is there a set
                                    schedule?
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                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
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                                    How long will I have access to the course?
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                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
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                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
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                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
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                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
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                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
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                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
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                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
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                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Body Language

Online Course Marketing

Meeting Skills

Body Language in Interpersonal Relationships

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			<h2><b>Course Overview</b></h2>		</div>
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					<div><p><span>Learn how to banish personal fears and gain the confidence to make a great impression in front of others with this comprehensive training for </span><b>Communications &amp; Public Speaking for Beginners. </b><span>Many people have an innate dread when it comes to speaking to more than one person or giving a presentation to a large audience. You can find ways to overcome these challenges with this helpful course and become capable of using your gained talents to make the production of public announcements and talking head videos a genuinely enjoyable experience. </span></p><p><span>This </span><b>Communications </b><span>tutorial is aimed at those who are just getting to grips with the concept of public speaking and group communication and may find themselves struggling for a balanced approach. The tuition offered here will help you to attain mastery of general communication techniques, speak with confidence in groups, attain exceptional presentational skills, make compelling talking-head videos, and much more. Whether you are a newcomer or a seasoned speaker, you will gain much from this experience.</span></p></div>
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					<div><p>This best selling <strong>Communications &amp; Public Speaking for Beginners </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Communications &amp; Public Speaking for Beginners </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p>
<p>The <strong>Communications &amp; Public Speaking for Beginners </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Communications &amp; Public Speaking for Beginners </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p>
<p>After successfully completing the<strong> Communications &amp; Public Speaking for Beginners</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Communications &amp; Public Speaking for Beginners </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p>
<p>We know that you are busy and that time is precious, so we have designed the <strong>Communications &amp; Public Speaking for Beginners </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p>
<p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email. </p></div>
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Course Cloud

Communications & Public Speaking for Beginners

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the dynamic landscape of the modern workplace, soft skills are no longer just "nice to have"&mdash;they are essential tools for success. This comprehensive Soft Skills Training Course is meticulously designed to equip participants with a robust set of interpersonal and organisational abilities that are crucial in today&#39;s fast-paced work environments.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion, participants will receive a CPD certificate, signifying their commitment to continuous professional development and mastery of key soft skills. This course is not just an educational journey; it&#39;s an investment in one&#39;s professional future, opening doors to new opportunities and paving the way for success in various career paths.<br fr-original-style="" style="box-sizing: border-box;">

</p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Learning Outcome of Soft Skills Training &nbsp; &nbsp;</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the importance and relevance of soft skills in the workplace.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain an understanding of various soft skills, including communication, teamwork, and problem-solving.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand the significance of time management, adaptability, and self-confidence in professional environments.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acquire techniques for effective communication and collaboration within teams.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop problem-solving strategies and techniques for overcoming workplace challenges.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enhance networking abilities and cultivate a positive attitude towards work.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Key Features of the Course</span></h2><ul fr-original-style="" style="box-sizing: border-box;">
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A CPD certificate that is recognised worldwide.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A great online learning experience.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interesting and unique online materials and activities.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Expert guidance and support from the field leaders.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Access to the study resources anytime you want.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday.</span></li>
<li dir="ltr" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get a year-long access to the course.</span></li>
</ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Topics Covered in This Course</span></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module One: Getting Started</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Two: What are Soft Skills?</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Three: Communication</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Four: Teamwork</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Five: Problem-Solving</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Six: Time Management</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Seven: Attitude and Work Ethic</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Eight: Adaptability/Flexibility</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Nine: Self-Confidence (Owning It)</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Ten: Ability to Learn From (continues in next bullet point)</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Eleven: Networking</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module Twelve: Wrapping Up</li>
</ul><div id="course-pricing" fr-original-style="" style="box-sizing: border-box;">


<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this course for</span></h2>

<p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This Soft Skills Training Course is suitable for -</span></p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Employees seeking to improve their professional skills and performance.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managers and team leaders aiming to enhance team productivity and effectiveness.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals looking to advance their careers by mastering soft skills.</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Entrepreneurs and business owners wanting to build strong and cohesive teams.</li>
</ul>

<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2>



<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">No prerequisites; suitable for individuals from any academic background.</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accessible course materials from any internet-enabled device.</span>


</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">CPD Certificate from Course Gate</span></h2>

<p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for &pound;9 and the hard copy for &pound;15. Also, you can order both PDF and hardcopy certificates for &pound;22.</span></p>

<h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Career path</span></h2>

<ul fr-original-style="" style="box-sizing: border-box;">
<li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Human Resources Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Training and Development Specialist</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Team Leader or Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Project Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer Service Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Sales Manager</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Business Consultant</li>
<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Leadership Coach</li>
</ul>
</div>

Course Gate

Communication Skills

Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.

Soft Skills Training 

<p>In the fast-paced business world, effective communication skills are essential for professionals who want to succeed. Whether you're an entry-level employee or a senior executive, the ability to communicate clearly and persuasively can make all the difference. That's why we're excited to offer the ATHE Level 3 Diploma in English and Communications for Business, regulated by Ofqual. This comprehensive course bundle is designed to help learners develop the skills they need to communicate effectively in a variety of business settings.</p><p>The ATHE course covers five key units, starting with Business Communications, where learners will explore different types of business documents and how to communicate professionally in writing. The Mobile and Digital Business Communications unit teaches learners how to use technology to communicate effectively in a business setting. In Unit 3, Verbal and Non-Verbal Business Communications, learners will focus on honing their verbal and nonverbal communication skills, while the Business English units develop reading, writing, speaking, and listening skills specifically for business contexts.</p><p>In addition to the ATHE course, this bundle also includes five CPD accredited courses. The Workplace Confidentiality course helps learners understand the importance of confidentiality in the workplace. The Performance Management course teaches learners how to set and evaluate performance goals effectively. The Dealing with Conflict at Work course equips learners with the skills to manage conflicts effectively. The Line Management course teaches learners how to manage a team effectively, while the Talent Management Level 3 course focuses on identifying, developing, and retaining talent in an organisation.</p><p>The regulated qualification package includes the following:</p><ul><li><strong>Qualification Specification</strong></li><li><strong>Support Materials </strong></li><li><strong>24/7 access to the Course Library</strong></li><li><strong>Assessment Guidance</strong></li><li><strong>Tutor Support</strong></li><li><strong>On-Demand Customer Service</strong></li><li><strong>Assignment, Observation, and Report Templates. </strong></li></ul><p>These additional benefits ensure that you have all the necessary resources and support to complete your qualification.</p><p>The qualification number for the <strong>ATHE Level 3 Diploma in English and Communications for Business</strong> is <strong>603/7244/8</strong>. The total credit value offered by this qualification is <strong>60</strong> credits, with all of the units being level 3. The normal age range for this qualification's learners is <strong>16 and above. </strong></p><p>By enrolling, learners will also be able to develop study skills like critical thinking, planning, organising, research, analysis, reflection and IT skills. Individual learners will be able to identify their strengths while improving areas that need more attention.</p><p><strong>Learning Outcome for the CPD Course Bundle: </strong></p><ul><li>Provide high-quality care: Demonstrate the essential skills and knowledge required to perform as a competent nursing assistant, offering patient-centered care in various healthcare settings.</li><li>Understand and apply nurse prescribing principles: Develop a strong foundation in nurse prescribing, including understanding the legal framework, pharmacology, and ethical considerations to safely prescribe medication at Level 3.</li><li>Demonstrate in-depth knowledge of human anatomy and physiology: Apply comprehensive knowledge of the human body's structures and functions to inform nursing practice and facilitate effective communication with other healthcare professionals.</li><li>Deliver competent adult nursing care: Implement evidence-based practices, assessment techniques, and clinical decision-making skills for effective adult nursing care across a range of healthcare environments.</li><li>Provide mental health nursing support: Develop the ability to assess, plan, implement, and evaluate mental health nursing interventions, incorporating therapeutic communication skills and understanding of mental health disorders and treatments.</li><li>Engage in interprofessional collaboration: Foster effective teamwork and collaboration with other healthcare professionals to ensure seamless, integrated care for patients.</li><li>Promote continuous professional development: Cultivate a commitment to lifelong learning and reflection, staying up-to-date with advances in nursing and healthcare practices.</li></ul><p><strong>Curriculum Breakdown of ATHE Level 3 Diploma in English and Communications for Business</strong></p><ul><li><strong>Unit 01:</strong> Business Communications</li><li><strong>Unit 02: </strong>Mobile and Digital Business Communications</li><li><strong>Unit 03: </strong>Verbal and Non-Verbal Business Communications</li><li><strong>Unit 04:</strong> Business English: Reading and Writing</li><li><strong>Unit 05: </strong>Business English: Speaking and Listening</li></ul><p><strong>Guided Learning Hours(GLH) -</strong><strong>360</strong></p><p><strong>Total Qualification Time(TQT) -</strong><strong>600</strong></p><p><strong>Further Progression for ATHE Level 3 Diploma in English and Communications for Business</strong></p><p>After successfully completing the course, learners may progress to:</p><ul><li>employment or have increased opportunities for progression in their current role</li><li>a higher level ATHE qualification at Level 4 or above, in a related subject</li><li>the first year of a degree programme</li><li>higher level apprenticeships</li></ul><p><strong>CPD Courses in this bundle are:</strong></p><ul><li>Workplace Confidentiality</li><li>Performance Management</li><li>Dealing with Conflict at Work</li><li>Line Management</li><li>Talent Management Level 3</li></ul><p>This course bundle is designed to help nursing students develop essential skills and knowledge for their professional growth. The curriculum covers the fundamentals of nursing and nursing assistant roles, emphasising patient care and effective communication. Students will also learn about infection control, legal and ethical issues, and nurse prescribing principles and practices. The courses provide an in-depth understanding of human anatomy and physiology and cover adult and mental health nursing, with a focus on assessment, planning, evaluation, and evidence-based interventions. The bundle emphasises the importance of interprofessional collaboration in healthcare and promotes continuous professional development and reflective practice, encouraging students to commit to lifelong learning and stay up-to-date with the latest advances in nursing and healthcare practices.</p><p><strong>Assessment</strong></p><p>For the <strong>ATHE Level 3 Diploma in English and Communications for Business course</strong>, learners must prepare written assignments for knowledge-based units and show practical demonstrations or submit observation reports for Competence/Skill-Based units.</p><p>All evidence will be initially assessed by a qualified assessor and further assessed by an Internal Quality Assurer (IQA) to ensure that the learner properly accomplishes all the learning outcomes of the qualification.</p><p>At the end of each CPD-accredited course in this bundle, there are quizzes and assignments which will test the learner's knowledge and help them to remember the most important information. After completion, a learner can order either a PDF or Hard-copy Certificate for a predetermined price for every course.</p><p><strong>Certification</strong></p><p>After completing the assessment, learners will receive a prestigious <strong>ATHE</strong> certificate that has been approved by <strong>The Office of Qualifications and Examinations Regulation (Ofqual)</strong>. This certificate holds a <strong>Level 3 status in the Regulated Qualifications Framework (RQF).</strong></p><p>This is an impressive achievement that hiring managers hold in high regard, and they actively seek candidates who possess RQF qualifications on their resumes. So, not only will you gain valuable knowledge and skills in the field of business, but you'll also boost your employability with a sought-after certification!</p><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Entry Requirements for ATHE Level 3 Diploma in English and Communications for Business</strong></p><p>For professionals who have recently gone through education or training, the entry requirements include the following:</p><ul><li>5 or more GCSEs at grades C and above</li><li>Other related level 2 subjects</li><li>Other equivalent international qualifications</li><li>Professionals must have good English skills to access resources and complete the unit assignments</li></ul>
                        </div>

One Education

Customer Service Level 3 Regulated with Communication Training Course

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Business people who know grammar judge others based on their correct (or incorrect) usage.</b>&nbsp;Be the professional who is able to be clear and correct in writing.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Business Grammar &amp; Usage: ENGLISH BOOT CAMP is the answer for today&rsquo;s business competitive environment.</b>&nbsp;Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you&rsquo;ll have new confidence about what is right and wrong, when it comes to writing.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Attendees Will Be Able To:</b></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Know the Parts of Speech and their correct uses;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be able to create Plurals and Possessives accurately and with certainty;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create original email / documents to employ newly-learned class material.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Business Grammar and Usage</strong> is a 4-hour interactive virtual class for up to ten people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my &ldquo;ums&rdquo; and &ldquo;ahs&rdquo; and in trying to come to my point in a more succinct way. I&rsquo;ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Christina Vargas</span>

KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.
Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing.
Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you’ll have new confidence about what is right and wrong, when it comes to writing.
Attendees Will Be Able To:
Know the Parts of Speech and their correct uses;
Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;
Be able to create Plurals and Possessives accurately and with certainty;
Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;
Create original email / documents to employ newly-learned class material.
 
Online Format—Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my “ums” and “ahs” and in trying to come to my point in a more succinct way. I’ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.
Christina Vargas

Improving Communications Uk

BUSINESS GRAMMAR & USAGE

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What impact would there be on your team&#39;s performance if they understood themselves and each other better?</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to get the best from themselves and those they work with. As we know, better teamwork increases productivity and performance, as well as enhancing relationships!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Introductory Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps a team communicate their similarities and differences easily.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Gain a clearer understanding of their individual strengths</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn how to get the best out of others in the team</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Create a common language to communicate and connect better</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Appreciate each other&#39;s strengths and the value each person brings</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Strengthen team cohesion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Create action plans to help embed ongoing development</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: square; box-sizing: border-box;" fr-original-style="list-style-type: square;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Always looking to improve and develop</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Struggling to perform at their best</li><li fr-original-style="" style="box-sizing: border-box;">Relationships are strained</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Merging teams</li><li fr-original-style="" style="box-sizing: border-box;">Experiencing rapid growth or on-boarding new team members</li><li fr-original-style="" style="box-sizing: border-box;">Would benefit from being invested in</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

colour-energies.com

Disc

Team Building

Business Leadership

Insights

Insights Discovery

The four colour energies will transform your team dynamics and performance, on this virtual workshop find out how to embed the four colour energies within your team.  Find out your own communication preferences and how to work effectively with colleagues with a different preference.

The 4 Colour Energies - An Introduction

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Within the basic four&nbsp;colour&nbsp;energies are contained two sets of opposites.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Underlying each pair of opposites there is a TENSION.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This tension acts like a force, just like gravity. &nbsp; You cannot see&nbsp;it,&nbsp;you cannot hear it or touch it with your hands. &nbsp; You will, however, experience the impact of the tension.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We each make a choice in how we perceive this tension. &nbsp;We can choose to be proactive and use this tension to create win/win outcomes. &nbsp;We can choose to be reactive and disconnect from the energy viewing it as a negative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The choice we make determines our results.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is important to remember, we make our own choice. &nbsp; The person who represents your opposite energy is not responsible for your choice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you&rsquo;re proactive in engaging with this tension you achieve successful dynamics. &nbsp;Become reactive with this tension and you will experience dysfunctional dynamics.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/24bd9347-eb1e-4a9c-87b0-bc006b591fe3/af498831-25fb-4d00-8dd0-b9467a6a4096/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Opposite Colour Energies</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Blue &amp; Yellow are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Blue energy &amp; Yellow energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IDEAS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROCESSES</strong>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Red &amp; Green are Opposite&nbsp;Colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The tension between Red energy &amp; Green energy is based around&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TASKS</strong>&nbsp;and&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PEOPLE.</strong></p>

Learn how to master the dynamics of the opposite colour energies and see the dynamics within your team shift towards healthy relationships.  Watch as your bottom line improves as suddently more is getting done in a smarter way.

Mastering the Dynamics of the Colour Energies

Early Bird Discount

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of this&nbsp;qualification&nbsp;is to enable&nbsp;learners to develop the&nbsp;knowledge and skills&nbsp;so they can engage, facilitate, educate and support clients in a gym or health club environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Completing this qualification allows learners to access Gym Instructor jobs.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1 &ndash; Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2 &ndash; Providing a positive customer experience in the exercise environment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3 &ndash; Lifestyle management &amp; health awareness</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4 &ndash; Gym-based programme planning and preparation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5 &ndash; Gym-based programme delivery and professional instruction</li><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple choice test</span><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment workbook</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Observation of practical skills</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio of evidence (Learner assessment record)</span></p></ul></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.
Completing this qualification allows learners to access Gym Instructor jobs.
Qualification Structure:
Unit 1 – Anatomy & physiology for exercise & fitness instructors
Unit 2 – Providing a positive customer experience in the exercise environment
Unit 3 – Lifestyle management & health awareness
Unit 4 – Gym-based programme planning and preparation
Unit 5 – Gym-based programme delivery and professional instruction
Entry Requirements:Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.

Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)

Physical Activity

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.

Completing this qualification allows learners to access Gym Instructor jobs.

YMCA Level 2 Certificate in Gym Instructing

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The CCSP is ideal for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration.</p>Overview<p>Upon completing this course, the participants will gain valuable knowledge and skills including the ability to: - Successfully pass the CCSP exam. - Understand the fundamentals of the cloud computing architecture framework. - Understand security challenges associated with different types of cloud services. - Identify and evaluate security risks for their organization?s cloud environments. - Select and implement appropriate controls to ensure secure implementation of cloud services. - Thoroughly understand the 6 essential core domains of the CCSP common body of knowledge:  1. Architectural Concepts &amp; Design Requirements 2. Cloud Data Security  3. Cloud Platform &amp; Infrastructure Security  4. Cloud Application Security  5. Operations  6. Legal &amp; Compliance</p><p>The goal of the course is to prepare professionals for the challenging CCSP exam by covering the objectives of the exam based on the six domains as defined in the (ISC)2 CCSP common body of knowledge.</p></div><div id="course-pills-2"><h3>1 - Architectural Concepts and Design Requirements</h3> <ul> <li>Cloud Computing Concepts</li> <li>Cloud Reference Architecture</li> <li>Cloud Computing Security Concepts</li> <li>Design Principles of Secure Cloud Computing</li> <li>Trusted Cloud Services</li> </ul> <h3>2 - Cloud Data Security</h3> <ul> <li>CSA (Cloud Security Alliance) Cloud Data Lifecycle</li> <li>Cloud Data Storage Architectures</li> <li>Data Security Strategies</li> <li>Data Discovery and Classification Technologies</li> <li>Protecting Privacy and PII (Personally Identifiable Information)</li> <li>Data Rights Management</li> <li>Data Retention, Deletion, and Archiving Policies</li> <li>Auditability, Traceability, and Accountability of Data Events</li> </ul> <h3>3 - Cloud Platform and Infrastructure Security</h3> <ul> <li>Cloud Infrastructure Components</li> <li>Cloud Infrastructure Risks</li> <li>Designing and Planning Security Controls</li> <li>Disaster Recovery and Business Continuity Management</li> </ul> <h3>4 - Cloud Application Security</h3> <ul> <li>The Need for Security Awareness and Training in application Security</li> <li>Cloud Software Assurance and Validation</li> <li>Verified Secure Software</li> <li>SDLC (Software Development Life Cycle) Process</li> <li>Secure SDLC</li> <li>Specifics of Cloud Application Architecture</li> <li>Secure IAM (Identity and Access Management) Solutions</li> </ul> <h3>5 - Operations</h3> <ul> <li>Planning Process for the Data Center Design</li> <li>Installation and Configuration of Physical Infrastructure for Cloud Environment</li> <li>Running Physical Infrastructure for Cloud Environment</li> <li>Managing Physical Infrastructure for Cloud Environment</li> <li>Installation and Configuration of Logical Infrastructure for Cloud Environment</li> <li>Running Logical Infrastructure for Cloud Environment</li> <li>Managing Logical Infrastructure for Cloud Environment</li> <li>Compliance with Regulations and Controls</li> <li>Risk Assessment for Logical and Physical Infrastructure</li> <li>Collection, Acquisition, and Preservation of Digital Evidence</li> <li>Managing Communication with Stakeholders</li> </ul> <h3>6 - Legal and Compliance</h3> <ul> <li>Legal Requirements and Unique Risks within the Cloud Environment</li> <li>Relevant Privacy and PII Laws and Regulations</li> <li>Audit Process, Methodologies, and Required Adaptions for a Cloud Environment</li> <li>Implications of Cloud to Enterprise Risk Management</li> <li>Outsourcing and Cloud Contract Design</li> <li>Vendor Management</li> </ul></div>

Certified in Cybersecurity (CC)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified Cyber Professional (CCP)

Cissp

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The intended audience for this course is information security and IT professionals, such as network administrators and engineers, IT managers, and IT auditors, and other individuals who want to learn more about information security, who are interested in learning in-depth information about information security management, who are looking for career advancement in IT security, or who are interested in earning the CISM certification.</p>Overview<p>Establish and maintain a framework to provide assurance that information security strategies are aligned with business objectives and consistent with applicable laws and regulations. Identify and manage information security risks to achieve business objectives. Create a program to implement the information security strategy. Implement an information security program. Oversee and direct information security activities to execute the information security program. Plan, develop, and manage capabilities to detect, respond to, and recover from information security incidents.</p><p>In this course, students will establish processes to ensure that information security measures align with established business needs.</p>Prerequisites<p></p><li>Information security governance</li>  <li>Information risk management</li>  <li>Information security program development</li>  <li>Information security program management</li>  <li>Incident management and response</li><p></p></div><div id="course-pills-2"><h3>1 - Information Security Governance</h3> <ul> <li>Develop an Information Security Strategy</li> <li>Align Information Security Strategy with Corporate Governance</li> <li>Identify Legal and Regulatory Requirements</li> <li>Justify Investment in Information Security</li> <li>Identify Drivers Affecting the Organization</li> <li>Obtain Senior Management Commitment to Information Security</li> <li>Define Roles and Responsibilities for Information Security</li> <li>Establish Reporting and Communication Channels</li> </ul> <h3>2 - Information Risk Management</h3> <ul> <li>Implement an Information Risk Assessment Process</li> <li>Determine Information Asset Classification and Ownership</li> <li>Conduct Ongoing Threat and Vulnerability Evaluations</li> <li>Conduct Periodic BIAs</li> <li>Identify and Evaluate Risk Mitigation Strategies</li> <li>Integrate Risk Management into Business Life Cycle Processes</li> <li>Report Changes in Information Risk</li> </ul> <h3>3 - Information Security Program Development</h3> <ul> <li>Develop Plans to Implement an Information Security Strategy</li> <li>Security Technologies and Controls</li> <li>Specify Information Security Program Activities</li> <li>Coordinate Information Security Programs with Business Assurance Functions</li> <li>Identify Resources Needed for Information Security Program Implementation</li> <li>Develop Information Security Architectures</li> <li>Develop Information Security Policies</li> <li>Develop Information Security Awareness, Training, and Education Programs</li> <li>Develop Supporting Documentation for Information Security Policies</li> </ul> <h3>4 - Information Security Program Implementation</h3> <ul> <li>Integrate Information Security Requirements into Organizational Processes</li> <li>Integrate Information Security Controls into Contracts</li> <li>Create Information Security Program Evaluation Metrics</li> </ul> <h3>5 - Information Security Program Management</h3> <ul> <li>Manage Information Security Program Resources</li> <li>Enforce Policy and Standards Compliance</li> <li>Enforce Contractual Information Security Controls</li> <li>Enforce Information Security During Systems Development</li> <li>Maintain Information Security Within an Organization</li> <li>Provide Information Security Advice and Guidance</li> <li>Provide Information Security Awareness and Training</li> <li>Analyze the Effectiveness of Information Security Controls</li> <li>Resolve Noncompliance Issues</li> </ul> <h3>6 - Incident Management and Response</h3> <ul> <li>Develop an Information Security Incident Response Plan</li> <li>Establish an Escalation Process</li> <li>Develop a Communication Process</li> <li>Integrate an IRP</li> <li>Develop IRTs</li> <li>Test an IRP</li> <li>Manage Responses to Information Security Incidents</li> <li>Perform an Information Security Incident Investigation</li> <li>Conduct Post-Incident Reviews</li> </ul></div>

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